CONCEPT HOSPITALITY PVT. LTD. (CHPL)

CONCEPT HOSPITALITY PVT. LTD. (CHPL) Hotel Managers, Operators and Consultants. Established in July 1996 in Mumbai, India’s commercial capital. 11/02/13
www.concepthospitality.com
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Our Mission To execute and manage a group of hotels, ensuring the highest levels of quality and service to guests, while providing an ever increasing proKitability, facilitating growth and development of both the hotels and the employees. Our Commitment We have developed strategies to help hoteliers/entrepreneurs increase the value of their investments. This has paid rich dividends as more and more travelers choose to patronize our group of environmentally friendly hotels. Environmentally sensitive travellers is the fastest growing segment today. 11/02/13
www.concepthospitality.com
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On March 14th 2009 Mr. Param Kannampilly bought out Kamat Hotel India’s stake in Concept Hospitality. Present Board of Directors: • Mr. Param Kannampilly, Chairman & Managing Director • Mr. Sean Sovak, Director • Mrs. Sabrina Kannampilly, Director • Mr. Ram Mallar, Director Our Auditors Chartered Accountants -­‐ Hari Bakti & Co. 11/02/13
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The Fern Hotels & Resorts The promise is a premium standard of amenities & service with a true passion for the environment. The Fern is the luxury badge for hotels & resorts with a 5-­‐star & above classiKication. It is a f u l l -­‐ s e r v i c e p r o d u c t w i t h p r e m i u m accommodation and services. The Fern Residency is a mid-­‐tiered badge for hotels & resorts in the 3 & 4-­‐star categories. It is a f u l l -­‐ s e r v i c e p r o d u c t w i t h u p m a r k e t accommodation and services. www.fernhotels.com 11/02/13
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Beacon Hotels This brand provides a budget hotel experience in the 2-­‐star category. It offers limited services with the essential amenities for a comfortable stay. Independently Managed Hotels & Resorts Along with our brands, CHPL operates hotels and resorts for owners under their own names. www.concepthospitality.com 11/02/13
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The Fern Stands For •  Environment (A growing Movement) •  Personalized service •  Contemporary facilities •  Upscale business & leisure hotels In a world where guests require proactive, individualized service, The Fern deliver much more. Luxury with elegance & personalized service & all the contemporary facilities all packaged together with minimal impact on the environment. 11/02/13
www.concepthospitality.com
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What Makes Us Different Every new hotel comes with a New look & Modern amenities. The Fern brings all of that together and combines it with trend setting environmental standards. Solid waste management -­‐ Though our Vermi composting and Garbage segregation. Energy management -­‐ With our Green room technology and effective monitoring to ensuring optimal usage and low energy costs. Water conservation -­‐ State of the art Kittings coupled with exemplary operating procedure to ensure Minimal water consumption. Environmental Commitment & Employee Education -­‐ Step lighter employee education program, numerous community programs together resulting in a multiple award winning Environment protection conscious Culture. 11/02/13
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CORE TEAM Param Kannampilly, Chairman & Managing Director 11/02/13
ProMile •  Post Graduate Diploma in Hotel Management & Catering Technology •  Fellow of The Institute of Hospitality, London •  Fellow of The World Academy of Productivity Sciences •  He is on the Board of Governors, IHMCT, Mumbai; Chairman of The Institute of Hospitality, London -­‐ Western India Chapter and •  He has over 35 years of experience in the Hospitality Industry •  Set-­‐up and operated The Orchid Group from inception (1996) till November 2007 •  Has been associated with hotel groups such as: •  The Spencer Group of Hotels •  Fariyas Group •  Hotel Leela Venture •  Raheja Group of Hotels in India •  The Orchid Group www.concepthospitality.com
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CORE TEAM Pushpinder Kumar CEO 11/02/13
ProMile •  A Hotel Management Graduate from the IHM – Mumbai, after which he post graduated as a Gold Medalist in Hotel Management from the Oberoi School of Management, New Delhi. • He has been associated with the Industry for over 26 years with experience in hotel groups such as: •  Oberoi Hotels •  Park Plaza •  Marriott Renaissance •  Fern Hotels & Resorts www.concepthospitality.com
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CORE TEAM ProMile • Prior to this assignment, he was the General Manager, Corporate Sales at The Leela Palaces, Hotels & Resorts. CHPL has one of the fastest growing portfolio of hotels & resorts with The Fern brand of 3-­‐5 star properties, and he will be a key member of the team. Sarosh Khatib Sr. VP -­‐ Sales & Marketing 11/02/13
• His career spans over 22 years at senior positions with leading hospitality brands. He has been the Director of Sales, Taj Mahal Palace, Mumbai and also launched the Grand Hyatt, Mumbai as Director of Marketing. www.concepthospitality.com
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CORE TEAM ProMile •  Has over 12 years work experience in the Hospitality Industry. •  Having completed his Management Training with the Orchid Group, he has varied experience in setting up of new hotel properties. Suhail Kannampilly VP -­‐ Operations ProMile •  A specialist in hospitality communications and marketing. •  A career spanning 18 years in hospitality & travel journalism, kitchen operations and global sales & marketing. Alan D’Mello Brand Director 11/02/13
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CORE TEAM ProMile •  A diploma holder in Mechanical Engineering, he has over 32 years experience in Maintenance. •  Worked for TIFR, Tylos Hotel, Ritz Group & The Retreat. Overseas experience in Bahrain. KP. Das VP -­‐ Projects Tajinder Narang Leadership Coach, Head HR & Training 11/02/13
ProMile • A Science Graduate with a Diploma in Hotel Management and an MBA in HR – he has over 22 years experience in various Hotel Groups. • Has also had international exposure in Hotel Operations with specialization in Rooms Division, Food & Beverage, Marketing & Sales, Finance & Management Development. • Is also a qualiKied Leadership Grid Trainer and has conducted various Grid Programs for Hotel staff within the Group. www.concepthospitality.com
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CORE TEAM ProMile •  MBA in Finance with Advance Diploma in IT. •  He brings with him 11 years of Specialized Experience in the Management Information System (MIS), Financial Feasibility, Budgeting & Forecasting, Online Revenue Management, Accounts, IT, & Administration. Pramod Kulkarni GM -­‐ MIS & IT ProMile • A foundation of hotel management and hospitality skills honed at diverse and varied scales of domestic & international properties. • He brings with him focused business acumen of 17 years and perspicuous operating techniques & procedures at new ventures. Shamitav Jana GM -­‐ Operations 11/02/13
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CORE TEAM ProMile •  C.A. Intermediate with 15 years of experience in Hotel Finance and Audit. •  Well versed with uniform systems of Accounting, Finance & Taxation Krishna Poojary. CFC ProMile •  A Commerce Graduate with a Diploma in Personal Secretary's Course, she has worked for over 28 years with Chairmen / Managing Directors / Directors & General Managers of the Spencer, Taj, Leela, Fariyas, Raheja & Orchid group of hotels. Beena Saldanha Manager – Admn. 11/02/13
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CORE TEAM ProMile •  Having been with the Indian Railways for 36 years, he has wide experience in dealing with Industrial Relations (has handled 2500 staff under 6 divisions of the railways). BK. Shenoy HR ProMile •  Over 10 years of experience in F&B Service and 5 years of experience in training, IHM Graduate with MBA in Marketing has prior experience in Kohinoor Continental, FrankKinn Institute. Rajinder Singh Training 11/02/13
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CORE TEAM ProMile •  Over 20 years of strong and diverse experience in Sales & Marketing, public relations, dynamic and result-­‐oriented. working with Concept Hospitality for last 10 years. •  Post Graduate Diploma in Marketing Management specialized in Sales Promotion & Marketing. Manoj Menon GM Sales, India West ProMile •  Post Graduate hotel management professional working with Concept Hospitality for last 7 years. •  Started her career as a Guest Relation Executive at The Orchid Mumbai & is overlooking the Sales activities of Kerala, Bangalore & Hyderabad OfKices. Teena Nichani GM Sales, India South 11/02/13
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CORE TEAM ProMile •  Bachelor in Hotel management and Post Graduate in Public Administration with more than 10 years experience. •  She has worked with Park Plaza Ludhiana, Country Inn and Suites by Carlson and Sarovar Hotels before joining Concept hospitality Ltd. Nidhi Gupta GM Sales, India North Mrunalini Willis GM Sales, India Mumbai 11/02/13
ProMile •  She was the Associate Director, Sales for the Royal Orchid Hotels, based at the Mumbai ofKice in her earlier assignment. She is charged with driving group sales from Mumbai. •  Her career in hospitality spans 12 years starting with Sarovar Hotels & Resorts. A highlight of her tenure at Royal Orchid was winning the Hotel Excellence Award (2011-­‐'12) as the salesperson of the year from HDFC Bank. www.concepthospitality.com
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CORE TEAM ProMile •  Over 20 years of professional experience in Sales & Marketing, public relations & CRS. •  She has worked with reputed Organizations such as Gammon India Ltd., Raheja Group of Hotels, Orchid Group of Hotels. Lorraine Sharma Head -­‐ CRS 11/02/13
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Our Sales Network •  Ahmedabad •  Bangalore •  Chennai •  Hyderabad •  Mumbai •  New Delhi •  Pune Sales Network (To Open Shortly) •  Chandigarh •  Kolkata •  Cochin 8081 international & domestic companies currently give room nights across our group 11/02/13
www.concepthospitality.com
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SERVICES OFFERED Hotel Management & Operations: Pre-­‐Opening Managing and supervising day-­‐to-­‐day operations of hotels, backed by a pool of qualiKied and experienced professionals. Services include: •  Feasibility study •  Market survey •  Technical services •  Architect brief •  Interior Design brief •  Services brief •  Kitchen consultant brief •  Project planning, implementation scheduling •  Vendor selection & negotiation •  Marketing strategy 11/02/13
www.concepthospitality.com
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SERVICES OFFERED Hotel Management & Operations: Post-­‐Opening Managing and supervising day-­‐to-­‐day operations of hotels, backed by a pool of qualiKied and experienced professionals. Services include: •  Managing / Operating the Hotel •  Cost & Revenue budgeting •  Review of performance jointly with owners •  Database management & mass mailing •  Quarterly service / system audits •  Centralized reservation •  Restaurant concept design / Implementation 11/02/13
www.concepthospitality.com
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SERVICES OFFERED Hospitality Consultancy: • Market survey and feasibility studies • Conceptualization of hotel projects • Financial viability analysis Marketing: • Market positioning / branding of the hotel • Advance booking of inventory / contracts • Reservation network access ECOTEL® Services: • CHPL has tied up with HVS Eco-­‐Services to facilitate growth of ECOTELS® (Eco-­‐Friendly Hotels) • CHPL helps operationalize the certiKication and market the brand 11/02/13
www.concepthospitality.com
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ADVANTAGE •  Leading Hotel Management Company in India with some of the best known and highly regarded Hotel brands. Decades of experience in the hospitality industry. •  Dedicated Marketing Team Strong E channel marketing (through GDS & web optimization) •  Strongest Domestic Sales and Marketing Infrastructure with extensive reach and penetration. (Mumbai, Pune, Bangalore, Delhi, Chennai, Hyderabad, Kolkata, Ahmedabad) and growing. •  In-­‐house training and Human Resource Development Division. Strong operationally, with a constant Klow of the country’s highest rated young hospitality professionals. Over 56 custom made training programs for different tasks with an ability to attract and retain staff in a competitive environment. •  Strong management focus. Established policies & procedures from the top downwards. Skilled and Highly motivated operational team. 11/02/13
www.concepthospitality.com
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ADVANTAGE •  Proven ability to provide Technical Services, Pre-­‐opening Services and operation of highly successful hotels. Quick adaptability to new market trends •  Exclusive tie-­‐up with HVS Eco Services to plan and operate Eco certiKied and Eco sensitive hotels in India. •  Numerous accolades and recognition for innovation and excellence. •  Extreme focus on Guest Needs and Guest Feedback. Extremely high level of guest satisfaction – on a consistent basis. •  A strong commercial focus on bottom line delivery & personalized attention to clients •  Periodic Internal audit / mystery guest audits •  Customized guest Loyalty / membership programs 11/02/13
www.concepthospitality.com
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OUR PRESENT NETWORK OF HOTELS & RESORTS Name
Meluha The Fern
The Fern The Fern Beaumonde The Fern Manasarovar The Fern The Fern Gir Forest Resort The Fern Residency The Fern Residency
The Fern Citadel
The Fern Gardenia Resort
The Fern Residency
The Fern Surya Resort The Fern Samali Resort The Fern Residency The Uppal Seasons Floatel Hotel
Rodas
The Wall street
Quality Regency Maia Beacon Residences
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Location Rooms
Mumbai 141
Jaipur
85 Ahmedabad 96
Kochi
70
Hyderabad 102
Sasan Gir 40
Rajkot
69
Vadodara 34
Bengaluru 117
Goa
18
Mumbai 71
Mahabaleshwar
37
Dapoli
16
Chandigarh 35
Delhi
48
Pune
50
Kolkata
49
Mumbai 36
Jaipur
32
Pune
40
Bengaluru 22
PRESENTLY MANAGING 1208 ROOMS www.concepthospitality.com
Category ***** ***** ***** ***** ***** ***** **** *** **** *** **** *** *** *** ***** **** **** *** *** *** *** 25
UPCOMING NETWORK OF HOTELS & RESORTS Name
Reseda The Fern
Matsuri The Fern, Club & Resort
The Fern The Fern The Fern The Fern The Fern Beira Mar Resort
The Fern Residency The Fern The Fern Residency The Fern Residency The Fern Residency The Fern Residency The Fern Desertscape Resort The Fern Viola Resort
Amonara Club & Resort Beacon, Andheri
Location
Chennai
Goa Kolkata
Raipur
Bhuj Dwarka
Goa Asansol
Saputara
Solapur
Tezpur
Tirupur
Jodhpur
Jodhpur
Lonavala
Pune Mumbai
Category ***** ***** ***** ***** ***** *** *** *** *** **** *** **** *** **** **** ***** ** UPCOMING 1500 ROOMS ACROSS INDIA 11/02/13
www.concepthospitality.com
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CONCEPT HOSPITALITY PVT. LTD. (CHPL) Hotel Managers, Operators and Consultants. Established in July 1996 in Mumbai, India’s Commercial Capital. THANK YOU 11/02/13
www.concepthospitality.com
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