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Welcome to Hobart Canada’s E-Learning Live! Program Thursday, March 8th 2012 Berkel & Hobart Slicers *** IMPORTANT *** Our Webcast Will Begin Momentarily PLEASE PLACE YOUR PHONE ON MUTE Welcome! Welcome to this installment of Hobart Canada’s e-learning program. What you’ll learn today: – Features and benefits of Hobart Canada leading products. – Competitive camparison’s and unique selling features. – New products just being released to the market. – Interaction with Hobart’s product marketing team. Your Hobart Team for Today Mark Schilling Phil Beauvais Duane Schomler Berkel Product Training What’s a Berkel Was ist Das? Berkel - Historical Pedigree GENIUS Wilhelm Von Berkel – Butcher in Rotterdam, Holland Dutch Inventor (1888) – interested in automating meat cutting Developed/patented first automatic meat slicer Moving table that brought meat to revolving concave blade Started the Berkel company in 1898 in Holland 1909 - Opened Chicago plant 1909 1915 – Plant moved to La Porte, IN High School Team - La Porte Slicers 2001 – South Bend, IN 2011 - Berkel is a global brand! Berkel’s Heritage is to slicing what Hobart’s is to mixing! Van Berkel’s Original Slicer Concept Berkel 330M Heritage Slicer & Stands - For “front of the house theatre slicing!” It’s about the Dining Experience! Genuine Berkel Slicers - 13 models – 9”to 14” knives – ¼ to ½ HP motors The “Original” Slicers – from light to heavy continuous duty – meats & cheeses Two Auto/Manual Models (X13A & X13AE) Berkel 800 Series Slicers Berkel 800 Series Slicers Seven Models Model 823E (9”- 1/4 HP) Model 825A (10” - 1/3 HP) Model 825E (10”- 1/4 HP) Model 827A (12” - 1/2 HP) Model 827E (12” - 1/3 HP) Model 829A (14” - 1/2 HP) Model 829E (14” - 1/2 HP) Target Competitors Globe Omas Axis Univex Anvil/Vollrath Imports /V Key Features Permanent ring guard 45⁰ tilt table on several models with GPI Sharp Berkel 800 Series Slicers 800 Series Slicers Sharp Economy to mid-tier pricing Easy to use and sharpen Easy to break down for cleaning From 1-6 hours usage per day Berkel 800 Series Slicers Operation Sequence 1. Load product onto carriage/tray & set pusher 2. Adjust thickness knob 3. Turn slicer to “On” 4. Push carriage handle to slice Sharp Berkel 800 Series Slicers Sharpening the 800 Series (For 823E, 825E&A, 827E&A, & 829E - not the 829A) 1. Only sharpen when slice quality requires it. 2. Only sharpen a clean knife with clean stones. 2. Close gauge plate to “0” & rotate the sharpener to the sharpening position with stones on each side of knife & solidly tighten sharpener set screw (red knob at base of sharpener ) before sharpening. 3. Turn slicer to “On” 4. Gently press in left sharpening stone button & count to “10”…..release button. 5. Then gently press in right de-burring stone button & count to “5”….release button. 6. Turn slicer to “off position” & unplug slicer 7. Clean and sanitize knife & slicer before use. 8. Clean stones if needed & return sharpener to storage position and tighten sharpener set screw. Sharpen Berkel 823E Slicers One of North America’s Most Popular Slicers Fixed, permanent knife ring guards for operator safety Large 30 Degree gravity feed, removable product tables Dual-action removable, cleanable sharpeners 9” chromium plated, hardened, hollow ground knife Removable Slicer deflector Thickness control from wafer thin to 9/16” Powerful 1/4 HP motor High quality anodized aluminum construction On/off light & control switch Non-slip rubber foot pads Berkel 825E Slicers One of North America’s Most Popular Slicers Fixed, permanent knife ring guards for operator safety Large 30 Degree gravity feed, removable product tables Dual-action removable, cleanable sharpeners 10” chromium plated, hardened, hollow ground knife Removable Slicer deflector Thickness control from wafer thin to 9/16” Powerful 1/4 HP motor High quality anodized aluminum construction On/off light & control switch Non-slip rubber foot pads Berkel 827E Slicer One of North America’s Most Popular Slicers Fixed, permanent knife ring guard for operator safety Large 45 degree gravity feed, removable product table Dual-action removable, cleanable sharpener 12” chromium plated, hardened, hollow ground knife Removable Slicer deflector Thickness control from wafer thin to 9/16” Powerful 1/3 HP motor High quality anodized aluminum construction Non-slip rubber feet On/off light & control switch Berkel 827A Slicer North America’s Most Popular Slicer Fixed, permanent knife ring guard for operator safety Large 45 degree gravity feed, removable product table Dual-action removable, cleanable sharpener 12” chromium plated, hardened, hollow ground knife Removable Slicer deflector Thickness control from wafer thin to 9/16” Powerful ½ HP motor High quality anodized aluminum construction On/off light & control switch Product table slide lubrication port Berkel 829E Slicer One of North America’s Most Popular Slicers Fixed, permanent metal knife ring guard for operator safety Large 45 degree gravity feed, removable product table Dual-action stones cleanable sharpener 14” chromium plated, hardened, hollow ground knife - the largest available! Removable Slicer deflector Powerful ½ HP motor High quality anodized aluminum platter - with smaller footprint for tight counter space limitations Thickness control from wafer thin to 5/8” slicing of meats and cheese On/off light & control switch Product table slide lubrication port Berkel 829A Slicer One of North America’s Most Popular Slicers Fixed, permanent knife ring guard for operator safety Dual-action stones cleanable sharpener Large 45 degree gravity feed, removable product table – with gauge plate interlock feature Removable Slicer deflector 14” chromium plated, hardened, hollow ground knife - the largest available! Powerful ½ HP motor High quality anodized aluminum construction Thickness control from wafer thin to 3/4” slicing of meats and cheese On/off light & control switch Product table slide lubrication port Berkel 800A & E Series Key Differences 800E Series - 823E, 825E, 827E, 829E Lower HP motors (1/4 & 1/3 HP) 800A Series – 825A, 827A, 829A Higher HP motors (1/3 & ½ HP) Smaller product carriages 30 degree product tables Larger product carriages 45 degree product tables Less slicing hours/day Plastic sharpener housings More slicing hours/day Metal sharpener housings None have Gauge Plate interlock (GPI) Gauge Plate Interlock on 829A 800 Series Slicers – Break Down for Cleaning (for Models 823E, 825E & A, 827E & A, and 829E – not for 829A with GPI) All removed components must be cleaned & sanitized in the pot sink and cannot be placed In the dishwasher! Step #3 – Remove Sharpener – The stones can be removed and cleaned with a brush, soap and water. Must allow 24 hours for stones to dry before sharpening. Step #6 - Remove knife center plate Step #4 – Remove slice deflector Step #6 – Loosen and remove center plate rod Step #5 – (A) Remove red carriage knob at base of product table and then (b) remove product table Step #1 – Turn slicer to “off “ position and unplug slicer Step #2 – Turn thickness knob to “0” or zero – no blade edge exposed. Berkel X13 Series Slicers Berkel X13 Premier Series Slicers Four Models - (All 13” stainless steel - 1/2 HP) Model X13E - Manual w/o GPI Model X13 - Manual with GPI Model X13AE - Auto w/o GPI Model X13A – Auto with GPI Target Competitors Globe Univex Bizerba Key Features One piece base and product table Controls out of drop zone Removable & washable sharpener Logarithmic index cam Borazon stones Triple sealed knife bearing Ergonomic table handle Sharper Berkel Manual Slicers (X13 & X13E) The Easiest to Use, Clean, & Sharpen Wipe down controls located out of the food drop zone Slice thickness from wafer thin to 1-5/16” Heavy cast aluminum gauge plate Low deflection = great yield Lightweight, one- piece, seamless product table Multi-grip ergo handle 1-piece, seamless non-staining NSF slicer base is the quickest to clean Sharpener mounts to table – with borazon stones 13” S/S Knife Powerful ½ HP motor Spring loaded hidden kickstand Triple sealed knife bearing Berkel Auto/Manual Slicers (X13A & X13AE) The Easiest to Use, Clean, & Sharpen Selection of: - 3 Automatic Speeds - 3 Stroke Lengths Heavy cast aluminum gauge plate Low deflection = great yield Lightweight, one- piece, seamless product table Slice thickness from wafer thin to 1-5/16” Multi-grip ergo handle 1-piece, seamless non-staining NSF slicer base is the quickest to clean Sharpener mounts to table – with borazon stones 13” S/S Knife Powerful ½ HP motor Spring loaded hidden kickstand Triple sealed knife bearing Hobart Slicing Phil Beavais The Hobart Slicer Family 3613N/3613 2612 3813N/3813 3713N/3713 2712 2812 Edge 3913N/3913 2912 Introduction • Selling Slicers – Human interaction – Many small differences add up to large differences – Risk – Value The Prospective Customer • What you need to know about the user/buyer – What they are they slicing – Format of restaurant (looking for how big a role the slicer plays) – Types of products (meats, cheese, vegetables, how much of each?) – Diameter of product (anything really big or long?) – How many hours a day? (1-2.5hrs= medium duty, 2.5hrs plus = heavy) – Have they had or seen a slicer injury? What is the cost? If a slicer design can reduce injuries by ONE in the five or ten years it is in a kitchen, it will more than pay for the price difference – Choosing the right slicer for their needs: Edge, 2000, 3000 The Intelligence • What buyers say they want – Easy to use/simple operation: High turn-over work force – Easy to clean: Labor cost and Listeria risk – Slicing performance: Consistently good tasting food – Looking out for the operator: Risk management – Cost of Ownership: Service, parts and down time can pass price – Worth: Benefit/Cost Hobart Slicer Family Premier features, performance and ROI exclusive to Hobart 3613N/3613 3713N/3713 3813N/3813 3913N/3913 2812 2912 Premium slicer performance & the highest selling slicer in US for more than 10 yrs 2612 2712 Quality slicing, cleaning and safety for medium and low volume applications Edge The Slicer • Medium Duty – Edge Slicer • Heavy Duty – 2000 Series Slicer – 3000 Series Slicer < 2.5 Hours/Day • Moderate Volume • Vegetables, Meats, Cheese (in moderation) > 2.5 Hours/Day • High Volume Slicing a Variety of Products • Yield/Productivity/Labor Concerns • Competition – – – – – Globe Berkel Anvil Univex Bizerba Serves all three tiers Serves all three tiers Serves all three tiers Serves all three tiers Serves only the heavy tier Heavy Duty Slicers 2712 / 2912 Automatic Slicer 3613 / 3813 Manual Slicer 3713 / 3913 Automatic Slicer 2612 / 2812 Manual Slicer The 3000 Series • Benefits and Features - Follow along 3613 / 3813 Manual Slicer 3713 / 3913 Automatic Slicer The 3000 Series Easy to Use The 3000 Series Easy to Use The 3000 Series Easy to Clean The 3000 Series The 3000 Series Improved Slicing Performance The 3000 Series Improved Slicing Performance The 3000 Series Looking out for the Operator The 3000 Series Looking out for the Operator The 3000 Series Improved Cost of Ownership The 3000 Series Improved Cost of Ownership Selling the 3000 Series Slicer 3000 Series Slicer Return on Investment (ROI) Elements 1. Slice Quality – Increased Yield 2. Reduced Cleaning Time 3. Reduced upkeep 4. Improved safety ROI Element 1 – Increased Yield Increased Yield – Product Features • 50° cut plane • Product tray higher on knife • 25° product tray inclination • 13" knife ROI Element 1 – Increased Yield Increased Yield Compared to 2000 Series—ROI Example • Based on 50 pounds of product sliced per day sold in 3-oz. portions • Number of portions saved annually vs. 2000 Series: 682 • Sell value per portion at $2.00 • Annual saving: $1,363 • Months to pay back on price difference: 4.4 3000 > < 2000 ROI Element 2 – Reduced Cleaning Time Reduced Cleaning Time – Product Features • Tiltable and removable product tray • Seamless product tray • Optional removable knife • Removable ring guard cover ROI Element 2 – Reduced Cleaning Time by 50% Assume 50% cleaning reduction and $8/hr labor costs Assume cleaning time is currently 20 minutes Pick how many days a year in operation Pick how many times a day it’s cleaned ROI Element 3 – Reduced Upkeep Reduced Upkeep – Product Features • Enduralube™ self-lubrication • CleanCut™ knife with Stellite® alloy edge • Sharpen knife indicator light ROI Element 3 – Reduced Upkeep Reduced Upkeep – ROI • Enduralube automatic lubrication system ensures a long lasting smooth stroke • Sharpen indicator light eliminates unnecessary sharpening to increase life of knife by 2.5 to 21 times • Reducing the knife purchases saves operator $150 per knife Total Return on Investment Food Service User (3-oz. portions) Adding up the savings • Yield Savings (50 lbs/day) • Reduced Cleaning (2 cleanings) • Reduced Maintenance = 1,363 = 960 = 150 > $2,473 Payback on premium price in just months The 2000 Series Why its the most popular heavy duty slicer in the North America: • Knives are most expensive consumable on a slicer. Our 12” CleanCut, Stellite alloy knife lasts 3X longer than carbon steel. • Sharpening stones are most frequently replaced consumable on a slicer. Our Borazon stones last the life of the slicer, guaranteed. Can be washed. • ½ hp belt driven drive system is ultra reliable • Exclusive tilt AND removable carriage for easy cleaning any time of the day • Microban antimicrobial on touch points • Removable AND submersible sharpener for complete and easy cleaning (stones can get wet!) The EDGE slicer Why it’s the best medium duty slicer on the market: • Easy to clean with open spaces and fewer nooks and crannies. • Borazon stones last for years, saving money on replacements. • Removable AND submersible sharpener for complete and easy cleaning (stones can get wet!) • The only gauge plate interlock in this category. Reducing one injury in the life of the slicer, pays for the price difference. Selling Manual 3613 3813 √ 2612 Automatic 2812 √ √ √ √ Features 2712 Burnished Aluminum √ 2912 √ Anodized Aluminum √ √ √ √ Sharpening Knife Indicator and Sharpen Button √ Select-A-Stroke™ √ √ √ Manual Lift Leg √ Gauge Plate Interlocks, Home Start, Close to Stop, No Volt Release √ 30-second auto shut off √ 13” Knife (instead of 12”) √ √ Gas lift Assist √ 3913 √ Manual Stroke Assist √ 3713 √ √ √ √ √ √ √ √ The Questions/Objections • Is that knife removal system really safe and simple? • Aren’t Stainless Steel Knives cheaper than yours? • Won’t that sharpener get lost? • Isn’t gear driven better than belt driven? • Why is Hobart so expensive? The Questions/Objections • Is that knife removal system really safe and simple? – Objections: Knife edge exposure, mounting/dismounting fears, losing the tool – Response: Knife edge is always covered. Never dislodged in extreme testing. – Response: There is no half-way. The knife edge is always secured in the ring guard or the Knife Removal Tool. The user cannot do it wrong. – Response: Slicer works without it. The tool will be stocked by Hobart Service. The Questions/Objections • I don’t like your sharpener – Objection: Removable can get lost, Borazon stones are too aggressive – Response: The sharpener is only removed for cleaning. Is stored on the machine when not in use. Knife cover and product tray are removable too! (including the competitor) – Response: Stones and CleanCut knife are engineered for each other. “Aggressive” is only bad for hard “brittle” knifes (stainless). CleanCut, Stellite is “tough”. A spring and stopper prevent too little and too much pressure on knife. – Response: The benefits far out way the risk of loss. Removable for easier cleaning, warewasher safe, stones work when wet, life-time warranty! The Questions/Objections • Isn’t gear driven better than belt driven? – Objection: Gears last longer than belts and have a lifetime guarantee. – Response: These aren’t your grandfather’s radiator belts. Highly durable materials. Service data show belts are an uncommon repair. – Response: Our Belt Drive system is 97% efficient (power transfer). Gears are approximately 75% efficient. – Response: If a failure should occur, gear is an off-site repair and covers parts only. Hobart belt replacement is an in-store service call. – Response: Belts do not slip, motor will shut down before the belt would slip. The Questions/Objections • Aren’t Stainless Steel Knives cheaper? – Objection: CleanCut knife is more expensive – Response: CleanCut (Stellite) knife last two times longer Diameter Loss per Year of Knife Sharpening Diameter Loss (Inches) 0 0.1 0.2 0.3 0.4 0.5 0.6 Competitor Diameter Loss (.5323 in.) Hobart Diameter Loss (.1217 in.) 353 337 321 305 289 273 257 241 225 209 193 177 161 145 129 97 113 81 65 49 33 17 1 Day The cost of additional knives adds $100’s to competitors’ cost of ownership! Accessories • Knife Removal Tool – 3X13N w/out removable, 3X13-2, w/removable • Product Deflector – Thick slicing over 3/8” and 5.5” wide • Full fence – Automatic slicing, all products • Food chute – Vegetables • 4” legs – Deli buddy application Selling Pricing – Edge reliable low volume slicing – 2000 quality workhorse – 3000 premium with best performance and ROI The Intelligence • What buyers say they want – Easy to use/simple operation – Easy to clean – Slicing performance – Looking out for the operator – Cost of Ownership Conclusions High Points (by slicer series) • MICROBAN® antimicrobial product protection (3000, 2000) • Exclusive tilting, removable product tray for ease of cleaning (3000, 2000) • CleanCut™ Stellite alloy knife stays sharper longer (3000, 2000) • Top mounted Borazon stone sharpener saves money over time (3000, 2000) • Removable knife for easy cleaning (3000) • Zero knife exposure when sharpening and cleaning for operator protection (3000) • Enduralube™ carriage lubrication system to reduce fatigue and maintenance (3000) • Removable ring guard cover for easy cleaning (3000) • Glass bead finish on gauge plate, top knife cover and product tray reduces friction/rocking (3000) Next Steps This presentation is available now on Hobart’s exclusive Dealer access web site, under Marketing Collateral www.hobart.ca/Dealer-Access Be sure not to miss our next E-Learning: – Mar 26: Berkel/Hobart Slicers – Apr 10 & 19: Baxter Bakery Products – May 10 & 29: Traulsen R&A Series Refrigerators Want more of what you’ve seen today? Sign up for one of our industry leading factory training sessions – Vulcan April 26-27 in Baltimore MD – Traulsen June 13-14 in Ft. Worth TX
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