Handbook - news of the project gift 2.0
Transcription
Handbook - news of the project gift 2.0
GREECE - ITALY FACILITIES FOR TRANSPORT INDEX 5 The project title speaks for itself! GIFT 8 The European Territorial Cooperation Programme GREECE - ITALY 2007 - 2013 9 General introduction GIFT 2.0 12 GIFT 2.0 PLATFORM facilities and utilities for passengers and goods 18 PILOT CASES facilities and utilities for passengers and goods 45 THE TRAINING MODELS 49 SCIENTIFIC PAPERS - On the metalinguistic function of Open Data in the Public Transport - Infomobility in Europe, good practices and new services 58 POSITION PAPERS The project title speaks for itself! GIFT Il titolo del progetto parla da solo! GIFT O τίτλος του έργου μιλάει από μόνος του! GIFT Giovanni Giannini Region of Apulia Councilor for Transport and Public Works Giovanni Giannini Assessore alle Infrastrutture Strategiche e Mobilità Regione Puglia Giovanni Giannini Περιφερειακός σύμβουλος του δήμου Puglia για μεταφορές και δημοσίων έργων A word evoking a present, gift, surprise when gifts are È una parola che evoca il significato di regalo, di omag- Είναι μια λέξη που συνειρμικά σημαίνει την έννοια του exchanged, when we show someone affection, atten- gio, di sorpresa che ricorre quando ci si scambia i doni, δώρου, το δώρο έκπληξη που εμφανίζεται όταν οι άν- tion. quando proviamo a mostrare verso qualcuno un gesto di θρωποι ανταλλάσσουν δώρα, όταν προσπαθούμε να επι- affetto, un gesto di attenzione. δώσουμε σε κάποιον μια χειρονομία αγάπης, μια χειρονομία που θα αποσπάσει την προσοχή του. We are at a point trying to imagine a new time; a time where, even in complex transport realities like Puglia or Siamo in un momento, allora, nel quale proviamo ad im- Western Greece, they try to overcome the lethargy of maginarci un tempo nuovo, un tempo dove, anche real- Ζούμε λοιπόν σε μια περίοδο, στην οποία προσπαθούμε paralysis to suggest a new idea of cross-border integra- tà trasportistiche complesse come quella della Puglia o να φανταστούμε μια νέα εποχή, όπου ο χώρος των μετα- tion, international collaboration and co-operation. come quella della Western Greece provano ad uscire dal φορών στην πολυπλοκότητα που τον διακρίνει για παρά- Nowadays, something that is even more important and torpore dell’immobilismo per proporre un’idea nuova di δειγμα στην περιοχή της Απούλια ή της Δυτικής Ελλάδας strategic, a fundamental bastion against the violence integrazione transfrontaliera, di collaborazione e coope- προσπαθεί να εξέλθει από την ληθαργική αδράνεια για of terrorism. razione internazionale. να προτείνει μια νέα ιδέα διασυνοριακής ενσωμάτωσης, Un’idea oggi, ancora più importante e strategica, poiché συνεργασίας και διεθνούς συνεργίας. An idea of Europe, though from the rear lines, tries fondamentale baluardo contro le violenze ed il terrori- Μια ιδέα που σήμερα καθίσταται ακόμα πιο σημαντική experimenting with processes in line with the times, smo. και στρατηγικής σημασίας, γιατί αποτελεί ουσιαστική θωράκιση έναντι της βίας και της τρομοκρατίας. smart processes, those using facilities to overcome tangible and intangible barriers. Un’idea di Europa che, seppure dalle retrovie, prova a sperimentare processi in linea con i tempi, processi Μια ιδέα για την Ευρώπη που, αν και παρασκηνιακή, So there you have GIFT 2.0, a web platform not like ex- smart, processi che utilizzino le facilities per superare le προσπαθεί να πειραματιστεί με διαδικασίες που συμ- isting ones, container of INFORMATION on travel; but, barriere materiali ed immateriali. μορφώνονται με τους χρόνους, με έξυπνες διαδικασίες που χρησιμοποιούν τις εγκαταστάσεις για να ξεπερα- above all, answers to everyday questions. Answers for users, collective transport ones, those Ecco dunque GIFT 2.0, una piattaforma web, diversa dalle moving goods, completely different and which, through tante esistenti, contenitore di INFORMAZIONI di viaggio, the web, moves faster and faster. ma soprattutto di risposte alle domande di tutti i giorni. Παρουσιάζουμε λοιπόν την GIFT 2.0, μια διαδικτυακή What means of transport do you use? When does it Risposte ad un’utenza, quella del trasporto collettivo, πλατφόρμα, διαφορετική από πολλές υπάρχουσες, που come by? How much does it cost? From where? How quella che muove le merci, profondamente cambiata e εμπεριέχει ταξιδιωτικές ΠΛΗΡΟΦΟΡΙΕΣ, αλλά κυρίως τις long? che, attraverso il web, si muove sempre più veloce. απαντήσεις στις ερωτήσεις της καθημερινότητας. Che mezzo prendo? Quando passa? Quanto costa? Da Απαντήσεις που αποδέκτη έχουν ένα κοινό, αυτό της μα- dove? In quanto tempo? ζικής μεταφοράς, η οποία διακινεί τα εμπορεύματα, που Easy answers if the journey is by just one means. But έχει αλλάξει δραματικά και που μέσω του web, κινείται if you were on foot and wanted to get to the Gargano from Patras, or want to know how to send goods that στούν τα φυσικά και τα νοητά εμπόδια. Risposte facili direte se il viaggio è mono modale, ma se ολοένα και γρηγορότερα. 5 are too heavy for a courier, but too light in weight for a foste a piedi e voleste sapere come arrivare sul Gargano Ποιο μέσο να χρησιμοποιήσω; Πότε θα περάσει; Πόσο θα something evolving, new compared to the past and Il titolo declina anche il suffisso numerico “2.0”, sinonimo βελτιωθεί μόνο με την γενική γνώση, γνώση κατά το δυ- container, not at all easy. partendo da Patrasso, o come spedire merci troppo pe- κοστίσει; Από πού; Πότε; wanting to deal with the difficulties people and goods di qualcosa che evolve, che è nuovo rispetto al passato e νατόν όλων των επιλογών μεταφοράς και που είναι χρέ- have to move around, in a different way. che vuole affrontare le difficoltà del muoversi, di persone ος μας να τις θέσουμε στην πλήρη διάθεσή τους, από μία e merci, in modo diverso. μόνο πηγή, με απλό τρόπο. santi per un corriere, ma troppo leggere per un container Planning a trip, the so-called “trip planner”, multi-mod- è tutt’altro che facile. al, integrated, that could cross-check the times and Εύκολες απαντήσεις, άμεσες αν το ταξίδι είναι μονοσήμαντο, αλλά σε περίπτωση που είστε πεζοί και θα θέλατε That is why so many options have been experimented Δεν πρόκειται για μια εξ απλούστευση στην μετακίνηση, routes of planes, trains, buses, is a service the platform La costruzione di un percorso di viaggio, il cosiddetto “trip να μάθετε πώς θα φτάσετε στο Gargano ξεκινώντας από with; some successful, others less so, but all aimed at Ecco il motivo per il quale al suo interno trovate così tan- αλλά για μια πολιτιστική διαδικασία που χρήζει ‘’εγκατα- can provide, but not the only one. 25 pilot projects have planner”, multimodale, integrato, capace di incrociare την Πάτρα ή πώς θα στείλετε μεγάλο βάρος εμπορευμά- being a “structured action”, “policy for the future”, “de- te opzioni sperimentate, alcune di successo, altre forse στάσεων’’, των εργαλείων που δρουν επικουρικά για λο- been tested. orari e percorsi di aerei, treni, bus, è uno dei servizi che των με ένα μεταφορέα ή πολύ ελαφρά εμπορεύματα με velopment track”. meno, ma tutte con l’ambizione di poter essere “azione γαριασμού του χρήστη και που δεν τον αποθαρρύνουν, Going from info-mobility systems to land connections, la piattaforma è in grado di fornire, ma non l’unico. Sono ένα εμπορευματοκιβώτιο δεν είναι καθόλου εύκολες. That is what co-operation projects are for: to deal with strutturata”, “politica per il futuro”, “traccia di sviluppo”. ενώ θα πρέπει αποτελούν μέσα διαισθητικά χωρίς να from cycle-mobility to services for goods and logistics; ben 25 i progetti pilota testati. the concrete needs of people and companies, promote I progetti di cooperazione servono a questo, affrontare προϋποθέτουν ιδιαίτερες νοητικές ικανότητες στην χρή- all with a backdrop of important training and informa- Spaziano dai sistemi di infomobilità, ai collegamenti a ter- Η δημιουργία μιας ταξιδιωτικής διαδρομής, του λεγόμε- and strengthen competitiveness and cohesion between nel concreto i bisogni delle persone e delle imprese, pro- ση τους. tion at all levels. ra, dalla ciclomobilità ai servizi per le merci e la logistica, νου “trip planner”, πολυτροπικό, ολοκληρωμένο, ικανό να territories involved. muovere e rafforzare la competitività e la coesione tra i tutti, con allo sfondo un importante percorso di formazio- διασυνδέει ωράρια και δρομολόγια αεροπλάνων, σιδη- ne ed informazione ai diversi livelli. ροδρόμων, λεωφορείων, είναι μία από τις υπηρεσίες που So please enjoy your read. This simple handbook is the η πλατφόρμα είναι σε θέση να προσφέρει, αλλά δεν είναι synthetic presentation of what has been done. A good Buona lettura dunque, questo handbook scritto in modo σχέση με το παρελθόν και που θέλει να αντιμετωπίσει τις An experimental platform and, as such, needing time to perfect itself, but it’s off to a good start. Moving us territori coinvolti. Στον τίτλο επίσης αναφέρεται το αριθμητικό πρόθεμα “2.0”, συνώνυμο για κάτι που εξελίσσεται, καινοτόμο σε following the GTFS (General Transit Feed Specification) È una piattaforma dunque sperimentale e come tale avrà η μόνη. Υφίστανται 25 πιλοτικά έργα σε εξέταση. practice manual. A great incubator of ideas which we semplice, è la rappresentazione sintetica di quanto è sta- δυσκολίες της μετακίνησης, ανθρώπων και εμπορευμά- format, the ambition is that it become a real time in- bisogno di tempo per affinarsi, ma la partenza è buona. Κυμαίνονται από συστήματα ενημέρωσης κυκλοφορι- hope users like, and which can help the future decision- to fatto, un manuale di buone pratiche, un grande incu- των, με έναν διαφορετικό τρόπο. formation tool, useful for those supplying services, Muovendoci secondo il formato GTFS (General Transit ακής κίνησης, σε συστήματα επίγειας διασύνδεσης, πο- maker with its strategic choices. batore di idee che ci auguriamo possano trovare il gradi- needed by those using them, indispensable for those Feed Specification), l’ambizione è che per il prossimo fu- δηλατοκινητικότητας υπηρεσιών για τις εμπορευματικές mento dell’utenza e magari aiutare il decisore futuro nelle Αυτός είναι και ο λόγος που θα βρείτε στο εσωτερικό του controlling them. turo diventi uno strumento informativo in real time, utile μεταφορές και εφοδιαστικής, όλα με ένα σημαντικό ιστο- scelte strategiche. τόσες πολλές πειραματιζόμενες επιλογές, ορισμένες επι- per chi eroga i servizi, necessario per chi li fruisce, indi- ρικό κατάρτισης και ενημέρωσης σε διάφορα επίπεδα. But GIFT has other meanings going beyond the acro- spensabile per chi li controlla. nym: Greece-Italy-Facilities for Transport. GIFT has a τυχημένα, άλλες ίσως λιγότερο, αλλά όλες με τη φιλοδοξία να αποτελέσουν ‘’δομημένη δράση”, “πολιτική για το Είναι μια πλατφόρμα επομένως, πειραματική και ως εκ μέλλον”, “κομμάτι της ανάπτυξης.” clear idea: give citizens something they have only had Ma GIFT porta con se altri significati che vanno oltre l’a- τούτου θα χρειαστεί χρόνο για να τελειοποιηθεί, αλλά Τα σχέδια συνεργασίας έχουν αυτή τη χρησιμότητα, την partial access to till now. To be fully, widely, completely cronimo: Greece-Italy-Facilities for Transport. GIFT è si- η αρχή είναι καλή. Με γνώμονα το μορφότυπο GTFS αντιμετώπιση των συγκεκριμένων αναγκών των ατόμων informed! nonimo di un’idea precisa, dare ai cittadini qualcosa che (General Transit Feed Specification), η φιλοδοξία για το και των επιχειρήσεων, την προώθηση και την ενίσχυση ad oggi hanno ricevuto parzialmente. Essere pienamente, εγγύς μέλλον είναι να καταστεί μια πηγή πληροφοριών της ανταγωνιστικότητας και της συνοχής των περιοχών diffusamente ed integralmente informati! σε πραγματικό χρόνο, χρήσιμη για όσους παρέχουν τις που συμμετέχουν. The right to mobility can only be exercised and im- αναγκαίες υπηρεσίες, αναγκαία για όσους τις χρησιμο- proved through widespread knowledge; knowing about all the transport options possible; and it is our duty to Il diritto alla mobilità può essere esercitato e migliorato make that knowledge available aggregated, from a sin- solo attraverso una conoscenza diffusa, conoscenza di gle source, in a simple way. tutte le opzioni trasportistiche possibili, ed è nostro do- Όμως η GIFT φέρει μαζί της και άλλες έννοιες πέρα από ση του τι έχει γίνει, ένα εγχειρίδιο βέλτιστων πρακτικών, vere renderle disponibili aggregate, da un’unica fonte, in αυτή του ίδιου του ακρωνύμου: Greece-Italy-Facilities for ένα μεγάλο φυτώριο ιδεών που ελπίζουμε ότι θα σας ικα- We do not mean trivialising movement; but a cultural modo semplice. Transport. Η GIFT είναι συνώνυμη με την ακριβή ιδέα, δί- νοποιήσει και ίσως να βοηθήσει την λήψη της απόφασης process needing “facilities”, tools helping users and not Non si tratta di una banalizzazione del muoversi, ma di un νοντας στους ανθρώπους κάτι που μέχρι σήμερα έχουν κατά τις μελλοντικές στρατηγικές επιλογές σας. discouraging them, tools that are not an intellectual ex- processo culturale bisognoso di “facilities”, di strumenti λάβει εν μέρει. Το να είναι πλήρως, ευρέως και ολοκλη- ercise, but are based on intuition. che aiutino l’utenza e non la scoraggino, strumenti per i ρωμένα ενημερωμένοι! ποιούν, απαραίτητη για εκείνους που την ελέγχουν. Καλή ανάγνωση, ως εκ τούτου αυτό το εγχειρίδιο είναι γραμμένο με απλό τρόπο, είναι η συνθετική αναπαράστα- quali non debba servire esercizio intellettivo bensì azione The title is followed by the suffix “2.0”, synonym for intuitiva. Το δικαίωμα στην κινητικότητα μπορεί να ασκηθεί και να 7 The European Territorial Cooperation Programme GREECE - ITALY 2007 - 2013 General introduction GIFT 2.0 Introduzione generale GIFT 2.0 Γενικη εισαγωγη GIFT 2.0 The European Territorial Cooperation Programme PRIORITY AXES Priority Axis 4: Technical Support for Implementation Greece and Italy are the main gates into and from Eu- I territori della Grecia e dell’Italia sono le principali porte Οι χώρες της Ελλάδα και η Ιταλία είναι οι κύριες πύλες “Greece-Italy” 2007-2013 aims at a sustainable eco- The three Strategic Objectives are defined in the rel- (with a horizontal character). rope for both goods and the flow of passengers. The di accesso da e verso l’Europa sia per il trasporto merci πρόσβασης από και προς την Ευρώπη μεταφοράς εμπο- nomic and social development across the maritime evant Priority Axes, with more specific objectives for 4.1. Support to the management, monitoring, imple- GIFT 2.0 project considers the Ionian Adriatic area as a che per i flussi passeggeri. Il progetto GIFT 2.0 considera ρευμάτων και επιβατικών ροών. Το έργο GIFT 2.0 θεωρεί borderline between Greece and Italy. It was approved each one of them that are the following: mentation and audit of the Programme’s operations. single hub for short-medium and long distance traffic. l’area Adriatico Ionica quale hub unico per i flussi di traf- την περιοχή Αδριατικής-Ιονίου ως ένα κομβικό σημείο 4.2. Support for the broad publicity and information of For that reason, it groups the different transport servic- fico di breve-media e lunga percorrenza; a tal proposito μόνο για τις ροές κυκλοφορίας των μικρών, μεσαίων και the Programme. es together in a single platform providing: information, aggrega i diversi servizi di trasporto esistenti in un’unica μεγάλων αποστάσεων. Από την άποψη αυτή συνυπολογί- data, tickets and transmit times in real time. piattaforma in grado di fornire: informazioni, dati, biglietti ζει τις διαφορετικές υπάρχουσες υπηρεσίες μεταφοράς e tempi di transito in tempo reale. σε μια ενιαία πλατφόρμα που μπορεί να παρέχει: πληρο- by the European Commission on 28/03/2008 by decision C(2008)1132/ 28/03/2008. The Overall Strategic Priority Axis 1: Strengthening competitiveness and in- Objective is “to strengthen the competitiveness and novation. ELIGIBLE AREA territorial cohesion in the programme area towards sustainable development by linking the potential from 1.1. Strengthening interaction between research, inno- ELIGIBLE AREA IN GREECE Despite progress made in the transport sector, the lack both sides of the cross-border maritime line”. vation and entrepreneurship. • Region of Western Greece (Prefectures of Aitoloa- of integrated information on the different transport Nonostante i progressi nel settore dei trasporti, il defi- 1.2. Promoting cross-board advanced new technolo- karnania and Achaia) methods for goods and passengers meant travel times cit dell’informazione integrata sulle diverse modalità tra- gies. • Region of Ionian Islands (Prefectures of Kerkyra/ and costs that were decidedly exorbitant. Thanks to sportistiche di merci e passeggeri determinava tempi di Παρά την πρόοδο στον τομέα των μεταφορών, το πλη- Corfu, Lefkada, Zakynthos and Kefallinia) communication technologies, the users of goods trans- percorrenza e costi fuori mercato. Grazie alle tecnologie ροφοριακό έλλειμμα για τους διάφορους τρόπους με- Within this framework, a series of strategic objectives were developed, which constitute the policy outline for φορίες, δεδομένα, εισιτήρια και χρόνους διέλευσης, σε πραγματικό χρόνο. the convergence in the area of intervention. Specifi- Priority Axis 2: Improving accessibility to sustainable • Region of Epirus (Prefectures of Ioannina, Preveza port and passengers have the tools needed to give della comunicazione, per gli utenti del trasporto merci e ταφοράς εμπορευμάτων και επιβατών ήταν αυτό που cally, these objectives are: networks and services. and Thesprotia) them easy access to places of interest and their main passeggeri potranno disporre degli strumenti necessari καθόριζε χρόνους ταξιδιού και έξοδα εκτός αγοράς. Χά- ADJACENT AREA IN GREECE destinations. GIFT 2.0 has intercepted the bottlenecks per un facile accesso a luoghi di interesse ed alle loro ριν των τεχνολογιών της επικοινωνίας, για τους πελάτες Strategic Objective 1: Strengthening competitiveness 2.1. Promotion of cross-border integrated and sustain- • Region of Western Greece (Prefecture of Ileia) between the two areas and has developed common principali destinazioni. GIFT 2.0 ha intercettato i colli di μεταφοράς εμπορευμάτων και επιβατών θα υφίστανται and innovation of the cross border area economic sys- able connections. • Region of Epirus (Prefecture of Arta) solutions. bottiglia tra le due aree e sviluppato soluzioni comuni. τα απαραίτητα εργαλεία για την εύκολη πρόσβαση στα tems, focusing especially on common comparative ad- 2.2. Improvement of transport, information and com- ELIGIBLE AREA IN ITALY vantages. munication networks and services. • Region of Apulia (Provinces of Bari*, Brindisi and The main goal of GIFT 2.0 shows how through a multi- L’obiettivo generale di GIFT 2.0 dimostra come attraverso τους. Το GIFT 2.0 εντοπίζει τα πακέτα φιαλών μεταξύ των Lecce) function approach, the coordinated, joint management lo sviluppo di un approccio polifunzionale, di una gestio- δύο περιοχών και αναπτύσσει κοινές λύσεις. σημεία ενδιαφέροντος και στους κύριους προορισμούς Strategic Objective 2: Improving the accessibility of Priority Axis 3: Improving the quality of life, protection ADJACENT AREA IN ITALY of existing infrastructures and common services, the ne coordinata e congiunta delle infrastrutture esistenti e the programme area to networks and services, of the environment and enhancement of social and cul- • Region of Apulia (Provinces of Taranto and Foggia**) Ionian Adriatic area, mainly Puglia and Greece, can dei servizi comuni, l’area Adriatico Ionica, principalmente Ο γενικός στόχος του GIFT 2.0 υποδεικνύει το πώς μέσα thus enhancing the competitiveness of its economic tural cohesion. bring flows together and become a hub optimising and Puglia e Grecia, diventi un aggregatore di flussi ed un hub από την ανάπτυξη μιας πολυλειτουργικής προσέγγισης, consolidating traffic, thus generally lowering transit di ottimizzazione e di consolidamento dei traffici, con il συντονισμένης και από κοινού διαχείρισης των υφιστά- costs and times. risvolto dell’abbattimento dei costi generalizzati e dei μενων υποδομών και των κοινών υπηρεσιών, η περιοχή tempi di transito. Αδριατικής-Ιονίου περιοχής, κυρίως της Απουλίας και η systems in the wider Mediterranean space. 3.1. Promotion of cultural and natural heritage. Strategic Objective 3: Improving the quality of life, 3.2. Valorization & improvement of joint protection & preserving and effectively managing the environment management of natural resources, prevention of natu- and increasing social and cultural cohesion. ral and technological risks. 3.3. Protection of health and promotion of social integration. * Province of Bari: Including territories belonging to the Municipalities of Andria, Barletta, Bisceglie, Canosa di Puglia, Minervino Murge, Spinazzola, Trani, which were part of the Province of Bari at the time of approval of the Operational Programme and are currently under the Province of BAT. ** Province of Foggia: Including territories belonging to the Municipalities of Margherita di Savoia, San Ferdinando di Puglia, Trinitapoli, which were part of the Province of Foggia at the time of approval of the Operational Programme and are currently under the Province of BAT. Ελλάδα, θα γίνει ένας συλλέκτης των ροών και ένα κέντρο βελτιστοποίησης και ενοποίησης της κυκλοφορίας, με μια συνεπάγωγη μείωση τελών και χρόνων διαμετακόμισης. 9 The results of GIFT 2.0 are: Risultati di GIFT 2.0 sono stati: Τα αποτελέσματα του GIFT 2.0 ήταν: system and a railway concessionaire), three chambers ferroviario), tre camere di Commercio (Bari, Achaia e Io- έκανε χρήση της συνεργασίας των τριών περιφερειακών of Commerce (Bari, Achaia and Ioannina), two universi- annina), due università (Salento e Patrasso) e due provin- λιμενικών αρχών, των εταιρειών διαχείρισης του αερο- ties (Salento and Patras) and two provinces (BAT and cie (BAT e Bari, ora città Metropolitana). πορικού συστήματος και μιας σιδηροδρομικής αναδό- Bari, now Metropolitan city). 1. an integrated information system between methods 1. il sistema informativo integrato tra modalità di traspor- 1. το ολοκληρωμένο σύστημα πληροφοριών μεταξύ των of transport; to put together a multimodal trip in real to per la costruzione in real time di un percorso di viaggio τρόπων μεταφοράς για την κατασκευή σε πραγματικό time; multimodale; χρόνο μιας διαδρομής ενός πολυτροπικού ταξιδιού, 2. experimentation of 25 pilot cases to overcome the 2. sperimentazione di 25 Casi Pilota volti a superare i colli 2. η δοκιμή των 25 πιλοτικών περιπτώσεων που απο- The project was developed following a shared meth- bottlenecks existing in the flow of goods and passen- di bottiglia esistenti nei flussi merci e passeggeri; σκοπεί στην άρση των σημείων συμφόρησης στις υφι- odological approach to: gers; 3. creazione di strumenti formativi per gli operatori del στάμενες ροές εμπορευμάτων και επιβατών, 3. creation of training tools for sector operators; settore; 3. η δημιουργία εκπαιδευτικών εργαλείων για τους χει- a. reduce transit costs and times for macro regional trips; 4. creation of an accessible “full facilities” platform in 4. creazione nell’area Adriatico Ionica di una piattaforma ριστές του τομέα, b. reduce environmental impact; c. migliorare la gestione delle informazioni sul trasporto the Ionian Adriatic area; “fully facilities” accessibile; 4. η δημιουργία μιας πλατφόρμας στην περιοχή Αδρια- c. improve management of information on the inte- integrato (ITIMS) di tutti gli hub di progetto; a. τη μείωση του κόστους και τους χρόνους διέλευσης 5. a uniticket, multimodal system model; 5. modellizzazione di un sistema di uniticket multimodale; τικής-Ιονίου πρόσβασης σε «πλήρεις εγκαταστάσεις», grated transport (ITIMS) of all the project hubs; d. aumentare l’efficacia economica delle operazioni por- των μακροπεριφερειακών μετακινήσεων, 6. creation of an International Course. 6. creazione di un Corso Internazionale. 5. τη μοντελοποίηση ενός συστήματος πολυτροπικών d. increase the economic efficiency of port operations tuali attraverso operazioni per il consolidamento delle b. μείωση των περιβαλλοντικών επιπτώσεων, ενοποιημένων εκδόσεων εισιτηρίων, through operations to consolidate goods (LCL) and for merci (LCL) e per il collegamento con le aree retroportuali; c. τη βελτίωση της διαχείρισης των πληροφοριών σχε- 6. δημιουργία Διεθνούς Κατάρτισης. connection to the rear port areas; e. assicurare uno sviluppo sostenibile nei sistemi di tra- τικά με τις ολοκληρωμένες μεταφορές (ITIMS) όλων των e. ensure sustainable growth in transport systems at sporto presso tutti gli hub e per tutte le modalità: ferro, κόμβων του έργου, all hubs and for all methods: rail, tyres, sea and air. gomma, mare e aria. d. να αυξήσει την οικονομική αποδοτικότητα των λιμε- χου), τρία Εμπορικά Επιμελητήρια (Μπάρι, Αχαΐας και Lo sviluppo del progetto ha seguito un approccio meto- Ιωαννίνων), δύο Πανεπιστήμια ( Σαλέντο και της Πάτρας) dologico condiviso volto a: και δύο επαρχίες (BAT και Μετρόπολης Μπάρι). a. ridurre i costi ed i tempi di transito dei viaggi macro regionali; Η ανάπτυξη του έργου ακολούθησε μια κοινή μεθοδολο- b. ridurre l’impatto ambientale; γική προσέγγιση με στόχο: The partnership, headed by the Puglia Region, is bal- Il partenariato, capofilato dalla Regione Puglia, è geografi- anced geographically and homogeneous from a techni- camente bilanciato ed è omogeneo dal punto di vista del- cal and institutional skills point of view. Including two le capacità tecniche ed istituzionali. Ci sono due regioni Η εταιρική σχέση, τα κεντρικά στην περιοχή της Απου- regions (Western Greece and Puglia, that have availed (Western Greece e Puglia, che si è avvalsa della collabo- λίας, είναι γεωγραφικά ισόρροπη και ομοιογενής όσον themselves of the collaboration of the three regional razione delle tre autorità portuali regionali, della società αφορά την τεχνική και θεσμική ικανότητα. Υπάρχουν Lastly the project has become part of a specialised inte- Il progetto è alla fine confluito in una piattaforma integra- εμπορευμάτων (LCL) όσο και για τη σύνδεση με τις επι- port authorities, the company managing the airport gestore del sistema aeroportuale e di un concessionario δύο περιοχές (Δυτική Ελλάδα και την Απουλία, η οποία grated, inter-modal, cross-border platform. ta, intermodale, transfrontaliera specializzata. κουρικές του λιμένα περιοχές, νικών εργασιών, μέσω δράσεων για την υποστήριξη των e. να εξασφαλιστεί τη βιώσιμη ανάπτυξη συστημάτων μεταφορών σε όλους τους κόμβους και με όλους τους τρόπους μεταφοράς: σιδηροδρομικούς, οδικούς, θαλάσσιους και αεροπορικούς. Το έργο τελικά συγχωνεύθηκε σε μια ολοκληρωμένη πλατφόρμα, συνδυασμού, πολυτροπική, εξειδικευμένη και διασυνοριακή. 11 GIFT 2.0 PLATFORM facilities and utilities for passengers and goods LA PIATTAFORMA GIFT 2.0 servizi per passeggeri e merci ΠΛΑΤΦΌΡΜΑ GIFT 2.0 εγκαταστάσεις και εφαρμογές για τους επιβάτες και τα εμπορεύματα from their activities in Work Package 3 and in the Pilot attraverso apposite soluzioni tecnologiche, informazioni Το Trip Planner, είναι λύση ταξιδιωτικού σχεδιασμού Cases in Work Packages 4 and 5. dai diversi Partner derivanti dalle loro attività nel Work που αναπτύχθηκε στο εσωτερικό του WP3 είναι μια Package 3 e nei Casi Pilota dei Work Package 4 e 5. πλατφόρμα ικανή να υποστηρίξει τον χρήστη στο διατροπικό σχεδιασμό του ταξιδιού, διαπεριφερειακό και Toolkit also gives you access to information on the other services offered thanks to the Pilot Case activities, Attraverso il Toolkit si possono inoltre raggiungere infor- διασυνοριακό και είναι ικανή να ενσωματώνει, μέσω ειδι- intended for passengers, freight transport and training. mazioni sugli altri servizi offerti grazie alle attività dei Casi κών τεχνολογικών λύσεων, πληροφορίες από διάφορους Pilota e destinate ai passeggeri, al trasporto merci e per Εταίρους που προέρχονται από την δραστηριότητά τους il training. στο Work Package 3 και σε Πιλοτικές Περιπτώσεις των INFO-MOBILITY THROUGH PUBLIC SERVICE: Within the GIFT 2.0 project, as part of activities on the All’interno del progetto GIFT 2.0, nell’ambito delle attività Στο εσωτερικό του έργου GIFT 2.0, ως μέρος της τεχνο- GIFT 2.0 PLATFORM MODEL technological platform and on pilot cases related to sulla piattaforma tecnologica e sui Casi Pilota relative ai λογικής πλατφόρμας και των πιλοτικών υποθέσεων που In the WP3 of the GIFT 2.0 project, downstream of L’INFOMOBILITÀ ATTRAVERSO IL SERVIZIO PUBBLICO: Work Packages 3, 4 and 5, partners have developed Work Packages 3, 4 e 5, i partner hanno sviluppato stru- αφορούν τα Πακέτα Εργασίας 3, 4 και 5, οι εταίροι ανέ- scouting on existing services, methods and technologi- IL MODELLO DELLA PIATTAFORMA GIFT 2.0 Μέσω του Τoolkit μπορείτε επίσης να πάρετε πληροφορί- software tools and services that can meet the needs menti software e servizi per andare incontro alle esigenze πτυξαν εργαλεία λογισμικού που έχουν σχεδιαστεί για cal solutions for freight and passengers, an inter-modal, Nel WP3 del progetto GIFT 2.0, a valle di scouting su ser- ες σχετικά με άλλες υπηρεσίες που προσφέρονται μέσω of users related to the transport of passengers and degli utenti sul tema del trasporto passeggeri e merci nel- να παρέχουν υπηρεσίες κατάλληλες για να καλύψουν τις inter-regional and cross-border Trip Planning platform vizi, metodologie e soluzioni tecnologiche esistenti per il των δραστηριοτήτων των Πιλοτικών Περιπτώσεων και freight in project areas. le aree di progetto. ανάγκες των χρηστών σχετικά με το το θέμα των επιβα- model has been created. The platform model is based traffico merci e passeggeri, è stato creato un modello di προορίζονται για τους επιβάτες, εμπορεύματα και για τικών και εμπορευματικών μεταφορών στις περιοχές του on open source solutions and international standards piattaforma per il Trip Planning intermodale, interregio- την εκπαίδευση. which relate to data exchange about public passenger nale e transfrontaliero basato su soluzioni open source transport services and between different information e su standard internazionali riguardanti sia lo scambio di INFO-ΚΙΝΗΤΙΚΌΤΗΤΑ ΜΈΣΩ ΤΗΣ ΔΗΜΌΣΙΑΣ ΥΠΗΡΕ- systems, based on formats agreed with the partners. dati inerenti i servizi di trasporto pubblico passeggeri, sia ΣΊΑΣ: ΜΟΝΤΈΛΟ ΠΛΑΤΦΌΡΜΑΣ GIFT 2.0 lo scambio dati tra differenti sistemi informativi secondo Στο WP3 του έργου GIFT 2.0 κατάντη της έρευνας υπηρε- formati opportunamente concordati con i partner. σιών, των μεθοδολογιών και των τεχνολογικών λύσεων Work Package 4 και 5. They are useful for: Essi sono utili per: έργου. • planning passenger trips through public transport in • la pianificazione viaggi passeggeri attraverso il trasporto Αυτά είναι χρήσιμα για: the project areas in Puglia and in Greece; pubblico nelle aree di progetto in Puglia e in Grecia; • mobility information; • l’infomobilità; • τον προγραμματισμός δρομολογίων από τα μέσα μαζι- The model was designed in consequence of the large • intelligent itinerary planning; • la pianificazione intelligente di itinerari; κής μεταφοράς και τους χώρους του έργου στην Απούλια quantity of information received from Partners and to • support for goods shipment and freight exchange; • il supporto alla spedizione delle merci e il freight και την Ελλάδα; be inserted in the platform. • information for passengers on local services, for dif- exchange; • ενημέρωση κυκλοφοριακής κίνησης; Διατροπικών Προγραμματισμών ταξιδιού, διαπεριφερει- ferent user types. • il supporto informativo ai passeggeri inerente servizi • τον έξυπνο σχεδιασμός των διαδρομών; ακού και διασυνοριακού σε λύσεις που βασίζονται σε locali, per differenti tipologie di utenti. • υποστήριξη της αποστολής των εμπορευμάτων και της ανταλλαγή εμπορευμάτων; A way to reach them is by using the Toolkit portal, 1 via web through the Trip Planner platform available Un modo per raggiungerli è utilizzare il portale Toolkit1, • την υποστήριξη στην ενημέρωση των επιβατών σχε- on http://mobilita.regione.puglia.it or on the website accessibile via web attraverso la piattaforma Trip Planner τικά με τις τοπικές υπηρεσίες για διαφορετικούς τύπους www.giftsmartways.com2. disponibile su http://mobilita.regione.puglia.it o sul sito χρηστών. www.giftsmartways.com2. Ένας τρόπος για να τα προσεγγίσετε είναι να χρησιμο- The Trip Planner, trip planning solution developed in the WP3 is a platform that can support the user in inter- Il Trip Planner, soluzione per la pianificazione viaggi svi- ποιήσετε την Πύλη Toolkit1 , με πρόσβαση μέσω διαδι- modal, inter-regional and cross-border trip planning; luppata all’interno del WP3 è una piattaforma in grado κτύου και της πλατφόρμας triplanner από τον σύνδε- and is able to integrate, through specific technologi- di supportare l’utente nel trip planning intermodale, in- σμο http://mobilita.regione.puglia.it ή στην σελίδα www. cal solutions, information from the different Partners, terregionale e transfrontaliero ed è capace di integrare, giftsmartways.com . 2 FIGURE 1 Software tools and services reached through the toolkit. Strumenti software e servizi raggiungibili attraverso il toolkit. Εργαλεία λογισμικού και υπηρεσίες που είναι προσβάσιμα μέσω toolkit. για την υπάρχουσα κυκλοφορία εμπορευμάτων και επιIl modello è stato concepito in virtù della grande quanti- βατών δημιουργήθηκε ένα μοντέλο για την πλατφόρμα λογισμικό ανοιχτού κώδικα και για τα διεθνή πρότυπα όσον αφορά τόσο την ανταλλαγή των δεδομένων που αφορούν τις δημόσιες υπηρεσίες επιβατικών μεταφορών, όσο για την ανταλλαγή δεδομένων μεταξύ των διαφόρων πληροφοριακών συστημάτων σύμφωνα με τους μορφότυπους που έχουν συμφωνηθεί με τους εταίρους. Το μοντέλο έχει σχεδιαστεί με βάση την μεγάλης ποσότητας πληροφοριών που προέρχονται από τους Εταίρους και που εισέρχονται στο εσωτερικό της πλατφόρμας. Επιτρέπει την τεχνολογική ενσωμάτωση, στο εσωτερικό του συστήματος Trip Planning, επίσης πληροφορίες από 1. Toolkit portal developed by the University of Salento. 2. Portal www.giftsmartways.com developed by the Puglia Region. 1. Toolkit sviluppato dall’Università del Salento. 2. Sito www.giftsmartways.com sviluppato dalla Regione Puglia. 1. Η πύλη πρόσβασης “Toolkit” αναπτύχθηκε από το Πανεπιστήμιο του Salento. 2. Η πύλη www.giftsmartways.com αναπτύχθηκε από την Περιφέρεια της Απούλια. τις δραστηριότητες που υλοποιούνται στο πλαίσιο του έργου με τις Πιλοτικές περιπτώσεις, που αναφέρονται 13 It enables technological integration, in the Trip Plan- tà di informazioni provenienti dai Partner e da veicolare όχι μόνο στις επιβατικές μεταφορές, αλλά και στα εμπο- Calls to the platform properly formatted allow to use it re l’inserimento di altre informazioni quali piste ciclabili e ντος (όπως πάρκινγκ ποδηλάτων, Εκδοτήρια εισιτηρίων ning system, of some information coming from activi- all’interno della piattaforma. ρεύματα. as a tool to plan trips between specific points of inter- punti di interesse (come velostazioni, Ticket points o atti- ή εμπορικές επιχειρήσεις που χρησιμοποιούν υπηρεσίες est . vità commerciali che usufruiscono di servizi di spedizione αποστολής που αναπτύχθηκαν στο έργο). Άλλοι μορφό- sviluppati nel progetto). Altri formati sono stati definiti per τυποι έχουν σχεδιαστεί για να ενσωματώσουν τις υπηρε- ties implemented in the project through Pilot cases, 4 Esso consente di integrare tecnologicamente, all’interno Προκειμένου να παράσχει στην πλατφόρμα στατικά δε- del sistema di Trip Planning, anche informazioni derivanti δομένα για τη δημόσια συγκοινωνία, χρησιμοποιήθηκαν The platform offers a back-end area where the user integrare informazioni sui servizi per le merci derivanti dai σίες ενημέρωσης για τα εμπορεύματα που προκύπτουν General Transit Feed Specification files (GTFS) have dalle attività implementate all’interno del progetto con i τα General Transit Feed Specification files (GTFS). Τα αρ- can upload the GTFS files created, or can be supported Casi Pilota, quali richieste e offerte di spedizione merci. από τις Πιλοτικές Περιπτώσεις, όπως προσφοράς και ζή- been used to supply the platform with the static public Casi Pilota, riferite non solo al trasporto passeggeri, ma χεία GTFS περιέχουν πληροφορίες όπως τα ωράρια των in creating new ones, through a tool assisting him/her transport data; GTFS files contain data such as vehicle anche a quello merci. δημόσιων μεταφορών, οι τιμές των εισιτηρίων, υπηρεσί- with entering the data needed manually. referred to both passengers and freight transport. ες, στάσεις. Αυτά τα δεδομένα παρέχουν στην είσοδο της schedules/timetables, price of tickets, agencies, stops. This data provide the platform with the information in- Al fine di alimentare la piattaforma con i dati statici di tra- πλατφόρμας απαραίτητες πληροφορίες για τον υπολογι- ITALIAN SIDE DESCRIPTION put needed to calculate routes and estimate the costs sporto pubblico, sono stati usati i General Transit Feed σμό των διαδρομών και το εκτιμώμενο κόστος ταξιδιού. As part of the project’s Work Package 3 technologi- of a trip. Specification files (GTFS); i file GTFS contengono dati quali τησης της αποστολής εμπορευμάτων. Chiamate alla piattaforma opportunamente formattate Κλήσεις προς την πλατφόρμα κατάλληλης διαμόρφωσης consentono inoltre il suo utilizzo come strumento per la επιτρέπουν επιπλέον τη χρήση ως ένα εργαλείο για το pianificazione di viaggio tra punti di interesse specifici4. σχεδιασμό διαδρομών μεταξύ των σημείων ενδιαφέροντος4 . cal platform, the software solutions developed on the La piattaforma offre un’area di back-end nella quale l’u- orari dei mezzi di trasporto, costi dei biglietti, agenzie, fer- Η παράδοση στον χρήστη μέσω της πλατφόρμας πληρο- Italian side were the Toolkit access portal and the Trip tente può caricare file GTFS precedentemente già creati, Η πλατφόρμα προσφέρει μια περιοχή back-end, όπου The user is provided with info-mobility information mate. Questi dati forniscono in input alla piattaforma le φοριών των σχετικών υπηρεσιών πληροφοριών αντίθετα Planner platform to plan trips, mentioned above, and o può essere supportato nella creazione di nuovi, attra- ο χρήστης μπορεί να ανεβάσει αρχεία GTFS που είχαν through the platform thanks to the use of a “Real Time” informazioni necessarie per il calcolo dei percorsi e delle είναι εφικτή, χάρη την χρήση της έκδοσης σε ‘’Πραγμα- a WEB portal, Couriersfinder, to compare freight ship- verso uno strumento in grado di assisterlo nell’inserimen- ήδη δημιουργηθεί, ή μπορεί να υποστηριχθεί με τη δη- version of the GTFS (GTFS-RT)3 or of files with specific stime dei costi di viaggio. τικό Χρόνο’’ του GTFS (GTFS-RT)3 ή τα αρχεία με συγκε- ping costs. to manuale dei dati necessari. μιουργία νέων, μέσα από ένα εργαλείο που μπορεί να κριμένους μορφότυπους για την ανταλλαγή δεδομένων. βοηθήσει στην μη αυτόματη εισαγωγή των δεδομένων ardised between project partners: using them, they can L’erogazione all’utente attraverso la piattaforma di infor- Οι μορφότυποι των αρχείων αυτών έχουν τυποποιηθεί που απαιτούνται. create and send data to the platform according to their mazioni legate all’infomobilità è invece effettuabile grazie μεταξύ των εταίρων του έργου: η χρήση τους, μπορεί να Pilot case needs. all’utilizzo della versione in “Real Time” dei GTFS (GTFS- δημιουργήσει και να στείλει δεδομένα στην πλατφόρμα ΠΕΡΙΓΡΑΦΉ ΙΤΑΛΙΚΏΝ RT)3 o di file con formati specifici per lo scambio dei dati σε σχέση με τις ανάγκες των Πιλοτικών περιπρώσεων. Στο πλαίσιο της τεχνολογικής πλατφόρμας Work Package data exchange formats. These file formats are stand- n.3 του έργου, οι λύσειις λογισμικού που αναπτύχθη- With this data, the platform is able to provide the user stessi. I formati di questi file sono stati standardizzati tra i with real time updates on trips (like delays, early starts, partner di progetto: utilizzandoli, essi possono creare ed Χρησιμοποιώντας αυτά τα δεδομένα, η πλατφόρμα είναι καν στα Ιταλικά ήταν η πύλη πρόσβασης Toolkit και η route changes), on the state of transport services, on inviare dati alla piattaforma in relazione alle necessità dei σε θέση να σας παρέχει ενημερωμένες εκδόσεις σε ταξι- πλατφόρμα Trip Planner για τον προγραμματισμό των the position of vehicles, and information in real time on loro Casi Pilota. διωτικές πληροφορίες σε πραγματικό χρόνο (όπως καθυ- ταξιδιών, που αναφέρονται παραπάνω και μία δικτυακή the availability of certain resources, like the number of seats available on a bus or of bicycles on a bike rack. πύλη, WEB, Couriersfinder, για τη σύγκριση του κόστους στερήσεις, επισπεύσεις, αλλαγές δρομολογίων), κατάσταGrazie a questi dati la piattaforma è capace di fornire ση των υπηρεσιών μεταφορών, τη θέση των οχημάτων, all’utente aggiornamenti in real time sui viaggi (come ri- καθώς και πληροφορίες σε πραγματικό χρόνο σχετικά με Moreover, specific formats have been defined to in- tardi, anticipi, cambiamenti di percorso), sullo stato dei τη διαθεσιμότητα των ορισμένων πηγών, όπως τον αριθ- clude other information such as cycleways and points servizi di trasporto, sulla posizione dei veicoli, nonché in- μό των διαθέσιμων θέσεων σε ένα λεωφορείο ή ποδηλά- of interest (e.g. bicycle parking stations, Ticket points, formazioni in real time sulla disponibilità di alcune risorse, των σε ένα χώρο στάθμευσης. or commercial activities using shipping services devel- quali il numero di posti disponibili su di un autobus o di oped in the project). Other formats have been defined biciclette su di una rastrelliera. to add information on goods services from the Pilot Επιπλέον, συγκεκριμένοι μορφότυποι έχουν σχεδιαστεί ώστε να επιτρέπουν την εισαγωγή και άλλων πληροφορι- Cases, such as goods shipment requests and offers. Inoltre, specifici formati sono stati definiti per consenti- ών, όπως χώροι ποδηλατόδρομοι και σημεία ενδιαφέρο- 3. More information on the GTFS and GTFS-RT files can be had visiting the pages https://developers.google.com/transit/gtfs/reference e https://developers.google.com/transit/gtfs-realtime/ 3. Maggiori informazioni sui file GTFS e GTFS-RT possono essere ottenute visitando le pagine https://developers.google.com/transit/gtfs/reference e https://developers.google.com/transit/gtfs-realtime/ 3. Περισσότερες πληροφορίες σχετικά με τα αρχεία και GTFS GTFS-RT μπορείτε να λάβετε με την επίσκεψη στις σελίδες https://developers.google.com/transit/ gtfs/referencehttps://developers.google.com/transit/gtfs-realtime/ FIGURE 2 της αποστολής των εμπορευμάτων. Trip Planning platform architecture. Πιο συγκεκριμένα, η πλατφόρμα Trip Planner αποτελείται από μια πλατφόρμα λογισμικού που μπορεί να Architettura della piattaforma per il Trip Planning. βοηθήσει τους χρήστες, από τη στιγμή που θα της παρασχεθούν τα κατάλληλα δεδομένα, σχεδιασμός, χωρίς συνεχείς λύσεις, διατροπικών ταξιδιών, διαπεριφερεια- Αρχιτεκτονική της πλατφόρμας για το Trip Planning. 4. It is the case of the software tool, Smart Route Planner, by Patras University that, to calculate the trip between points of interest that is identified, redirects the user towards Trip Planner. 4. È il caso dello strumento software Smart Route Planner dell’Università di Patrasso, che, per il calcolo dell’itinerario tra punti di interesse da esso individuati, redireziona l’utente verso Trip Planner. 4. Είναι η περίπτωση του εργαλείου λογισμικού του οργάνου Smart Route Planner του Πανεπιστημίου Πατρών, για τον υπολογισμό της διαδρομής μεταξύ των σημείων ενδιαφέροντος που προσδιορίζονται από αυτό, ανακατευθύνει το χρήστη προς τον Trip Planner. 15 In more detail, the Trip Planner platform consists in SUL FRONTE ITALIANO κών, διασυνοριακών, εντός των περιοχών του έργου σε vide the user with information on passenger transport, un sistema per la vendita dei biglietti, l’utente può acqui- ανοιχτού κώδικα6, προσφέρεται για εύκολη εξατομίκευ- a software platform to help users, once feeded with Nell’ambito della piattaforma tecnologica del Work Packa- Απούλια και Ελλάδα, χρησιμοποιώντας τα μέσα μαζικής assisting him in mobility and planning trips. stare i titoli di viaggio. ση για την ολοκλήρωση των τυχόν συμπληρωματικών appropriate data, to plan, with no interruption, inter- ge n. 3 di progetto le soluzioni software sviluppate sul μεταφοράς, ενσωματώνοντας περπάτημα και ποδηλασία modal, inter-regional, cross-border trips, in the project fronte italiano sono state il portale di accesso Toolkit e la και επιτρέποντας τη διέλευση μέσα από ενδιάμεσα ση- Passenger transport data and information from freight La piattaforma Trip Planner5, basata su tecnologie open τουργικότητα του σχεδιασμού είναι διαθέσιμη μέσω των areas in Puglia and Greece, using public transport, in- piattaforma Trip Planner per la pianificazione viaggi, pre- μεία. Οι επιβάτες μπορούν να έχουν εύκολη πρόσβαση services used to feed the platform are supplied on the Ital- source6, si presta ad una facile customizzabilità per l’in- WEB εφαρμογών5 και κινητού (Android5 και iOS7), που, tegrating routes on foot or by bicycle and permitting cedentemente citati, e un portale WEB, Couriersfinder, σε χρήσιμες πληροφορίες για να φτάσουν στον προο- ian and Greek sides by project partners and acting bodies, tegrazione di eventuali ulteriori servizi dedicati a passeg- αλληλεπιδρώντας με το κεντρικό σύστημα επεξεργασίας the passage between intermediate points. Passengers per la comparazione dei costi di spedizione delle merci. ρισμό τους: των δεδομένων ταξιδίου, εκτιμήσεις για το related to their respective activities and pilot cases. geri e merci. Le funzionalità di pianificazione sono fruibili σε πραγματικό χρόνο, παρέχει στο χρήστη πληροφορίες can have easy access to useful information for reaching Più in dettaglio, la piattaforma Trip Planner consiste in κόστος των εισιτηρίων και το ίδιο το ταξίδι, τα χρονοδι- attraverso applicazioni WEB e mobile (Android e iOS ), για την μεταφορά επιβατών, βοηθώντας τον σε θέματα their destination: travel data, estimates of the price of una piattaforma software in grado di aiutare gli utenti, αγράμματα και τους χρόνους διέλευσης των μεταφορών, Couriersfinder is a WEB7 portal enabling users to find che, interagendo con il sistema di elaborazione centrale κινητικότητας και σχεδιασμού των ταξιδιών του. tickets and the trip itself, timetables and means transit una volta alimentata con i dati opportuni, a pianificare, των μέσων, ενημέρωση κυκλοφοριακής κίνησης. the cheapest freight shipment service. Based on pref- in tempo reale, forniscono all’utente le informazioni sul times, info-mobility. senza soluzione di continuità, viaggi intermodali, interre- υπηρεσιών αποκλειστικών για επιβάτες και φορτία. Η λει- 5 5 7 erences and data entered by the user (departure city, trasporto passeggeri, coadiuvandolo nella mobilità e nel- Τα στοιχεία σχετικά με την ενημέρωση των επιβατών και gionali, trasfrontalieri, all’interno delle aree di progetto in Η πλατφόρμα περιλαμβάνει επίσης λύσεις back-end, για destination city, type of package, type of goods being la pianificazione dei viaggi. τις πληροφορίες που προέρχονται από τις υπηρεσίες The platform also contains back-end solutions enabling Puglia e in Grecia, utilizzando il trasporto pubblico, inte- την εισαγωγή και τη διαχείριση των δεδομένων μεταφο- sent, weights and sizes), the web application identifies insertion and management of transport data, and for grando spostamenti a piedi o in bici e consentendo il pas- ράς, καθώς και για την ενσωμάτωση εντός του γεωγρα- the shipping services offered by couriers and presents I dati sul trasporto passeggeri e le informazioni derivan- στην Ιταλία και την Ελλάδα από τους εταίρους του έργου integration within its geographical map of information saggio attraverso punti intermedi. I passeggeri possono φικού χάρτη μιας σειράς πληροφοριών σχετικά με τους them in a view to help the user make its choice. ti dai servizi merci utilizzati per alimentare in ingresso la και τους φορείς υλοποίησης, σε σχέση με τις δραστηριό- on the passenger and freight services coming from Pi- facilmente avere accesso ad informazioni utili a raggiun- επιβάτες και τα εμπορεύματα που προέρχονται από τις piattaforma sono forniti sul fronte Italiano e Greco da τητές τους και τις πιλοτικές περιπτώσεις. lot cases: such as points of interest and markers (e.g.: gere la loro destinazione: dati di viaggio, stime dei costi Πιλοτικές περιπτώσεις, για παράδειγμα, τα σημεία ενδια- partner di progetto e soggetti attuatori, in relazione alle bicycle parking stations), real time positions of certain dei biglietti e del viaggio stesso, orari e tempi di transito φέροντος και marker (πχ:. σταθμοί ποδηλάτων), οι θέσεις rispettive attività e Casi Pilota. means of transport, useful data for freight shipment. It dei mezzi, infomobilità. σε πραγματικό χρόνο ορισμένων μεταφορικών μέσων, Το Couriersfinder αποτελείται από μια δικτυακή πύλη WEB7 που επιτρέπει στους χρήστες να εντοπίζουν την χρήσιμων δεδομένων για την αποστολή των εμπορευμά- Couriersfinder consiste in un portale WEB7 che consen- υπηρεσία αποστολής εμπορευμάτων στην καλύτερη La piattaforma contiene inoltre soluzioni di back-end per των. Επίσης περιέχει ένα εργαλείο για την εύκολη εισα- te agli utenti di individuare il servizio di spedizione merci τιμή. Με βάση τις προτιμήσεις και τα δεδομένα που εισά- l’inserimento e la gestione dei dati di trasporto, nonché γωγή και ενημέρωση των GTFS εντός της πλατφόρμας. più conveniente. In base alle preferenze ed ai dati inseriti γει ο χρήστης (πόλη αναχώρησης, την πόλη προορισμού, dall’utente (città di partenza, città di destinazione, tipo- τύπο του πακέτου, το είδος εμπορευμάτων προς μεταφο- logia del pacco, tipologia della merce da spedire, pesi e ρά, βάρη και μέτρα), η διαδικτυακή εφαρμογή εντοπίζει misure), l’applicativo web individua i servizi di spedizione τις ναυτιλιακές υπηρεσίες που προσφέρονται από τους offerti dai corrieri e li rappresenta in una vista volta a sup- μεταφορείς και τους εκπροσωπεί σε μια προβολή που portare l’utente nella propria scelta. υποβοηθά τον χρήστη στην επιλογή του. 5. Sviluppate dall’Università del Salento. 6. Tra le tecnologie Open Source utilizzate: OpenTripPlanner & OpenStreetMap. Tra le altre tecnologie utilizzate: Google API. L’elenco completo delle tecnologie utilizzate è riportato alla voce “Credits” sulla mappa del pianificatore raggiungibile dall’indirizzo http://mobilita.regione.puglia.it o da www. giftsmartways.com. 7. Sviluppati dalla Città Metropolitana di Bari 5. Αναπτύχθηκε από το Πανεπιστήμιο του Salento. 6. Μεταξύ των ανοικτών τεχνολογιών Ανοικτού Κώδικα, χρησιμοποιήθηκαν: OpenTripPlanner & OpenStreetMap. Μεταξύ άλλων τεχνολογιών, χρησιμοποιούνται: Google API. Ο πλήρης κατάλογος των τεχνολογιών που χρησιμοποιούνται αναφέρεται στην ενότητα “Credits” στο χάρτη του σχεδιαστή ανακτήσιμο στην διεύθυνση http://mobilita.regione.puglia.it ή www.giftsmartways.com. 7. Αναπτύχθηκε από τη Μητροπολιτική πόλη του Bari. contains a tool making it easy to insert and update the GTFS in the platform. που χρησιμοποιούνται για την πλατφόρμα παρέχονται When calculating trips, the platform can manage the per l’integrazione all’interno della sua mappa geografica different time zones between Italy and Greece. Moreo- di una serie di informazioni sui servizi passeggeri e merci Η πλατφόρμα είναι σε θέση να διαχειριστεί, κατά τον ver, it allows to estimate trip costs considering not just provenienti dai Casi Pilota quali, ad esempio, punti di inte- υπολογισμό των διαδρομών, τη διαφορετική ζώνη ώρας those of single routes to be travelled, but also kilome- resse e marker (es.: velostazioni), posizioni in tempo reale ανάμεσα στην Ιταλία και την Ελλάδα. Επιπλέον, υπολογί- tre fares in places where the kilometre calculation sys- di alcuni mezzi di trasporto, dati utili per la spedizione ζει τα έξοδα ταξιδίου, λαμβάνοντας υπόψη όχι μόνο το tem is applied (for example, in Puglia). In its planning delle merci. Contiene poi un tool per un facile inserimen- κόστος των δρομολογίων που θέλετε να διατρέξτε, αλλά data output, the platform shows the user the links to to e aggiornamento dei GTFS all’interno della piattaforma. και την τιμή ανά χιλιόμετρο σε περιοχές όπου εφαρμόζεται το σύστημα για τον υπολογισμό διανυθέντων χιλιο- the websites of the travel agencies involved in the trip planned; from which, if they have a ticket sales system, La piattaforma è in grado di gestire, durante il calcolo dei μέτρων (για παράδειγμα, στην Απούλια). Η πλατφόρμα the user can buy tickets. percorsi, il differente fuso orario tra Italia e Grecia; inoltre, εκθέτει στο χρήστη, μεταξύ των δεδομένων εξόδου του consente di stimare i costi di viaggio tenendo in conside- σχεδιασμού, τις συνδέσεις με τους δικτυακούς τόπους The Trip Planner5 platform, based on open source6 tech- razione non solo i costi delle singole tratte da percorrere, των φορέων που εμπλέκονται στη προγραμματισμένη nologies, can be easily customized to integrate any ad- ma anche le tariffe chilometriche nei luoghi ove il sistema διαδρομή μεταφοράς, από την οποία, αν υπάρχει ένα ditional services dedicated to passengers and freights. di calcolo chilometrico è applicato (ad esempio, in Puglia). σύστημα για την πώληση των εισιτηρίων, μπορείτε να Planning functionalities can be used through WEB5 and La piattaforma espone all’utente, tra i dati output della αγοράσετε εισιτήρια για το ταξίδι. mobile applications (Android5 and iOS7) which, interact- pianificazione, i link ai siti web delle agenzie di trasporto ing with the central processing system in real time, pro- coinvolte nel percorso pianificato, dai quali, se è presente Η πλατφόρμα Trip Planner5, βασίζεται σε τεχνολογίες FIGURE 3 The mobile Android and iOS app. L’APP mobile Android e iOS. Mobile App, Android και iOS. 5. Developed by the University of Salento. 6. Open Source technologies used include: OpenTripPlanner & OpenStreetMap. Other technologies used include: Google API. The full list of technologies used can be found under the item “Credits” on the planner map reached from the address http://mobilita.regione.puglia.it or from www.giftsmartways.com. 7. Developed by the Metropolitan City of Bari 17 PILOT CASES GIFT 2.0 I CASI PILOTA GIFT 2.0 ΠΕΡΙΠΤΩΣΕΙΣ PILOT GIFT 2.0 5. Develop the knowledge and the job opportunities in 5. Traning e informazione sulle opportunità economiche, σύστημα παροχής υπηρεσιών για επιβάτες και εμπορεύ- transport and logistics field trough joint trainings and occupazionali ed ambientali generate da un sistema integra- ματα. information tools downloadable on GIFT 2.0 platform. to di logistica e trasporti attraverso la piattaforma GIFT 2.0. GIFT 2.0: THE PLATFORM LA PIATTAFORMA GIFT 2.0 εργαλεία για το σχεδιασμό των συνδυασμένων δρομολο- The GIFT 2.0 platform is a technological platform devel- La piattaforma tecnologica GIFT 2.0 è raggiungibile dal γίων, διαπεριφερειακών και διασυνοριακών και πληροφο- oped with the aiming of address the trip choices both sito www.giftsmartways.com della Regione Puglia e forni- ρίες σχετικά με την κινητικότητα σε πραγματικό χρόνο. 4. Ενίσχυση της χρήσης των δημόσιων μεταφορών, με for passengers and freights. Among the project areas, sce una serie di informazioni e applicazioni software rea- IDEA L’IDEA Η ΙΔΈΑ the platform supports the decision-making processes lizzate dai partner per supportare il traffico passeggeri e 5. Εκπαίδευση και πληροφορίες σχετικά με τις οικονομι- GIFT 2.0, acronym for Greece Italy Facilities for Trans- Il progetto GIFT 2.0 integra su una piattaforma informa- Το έργο GIFT 2.0 ενσωματώνει σε μια πληροφοριακή of the travelers as for the modes of transport, costs merci tra Puglia e Grecia. κές ευκαιρίες, την απασχόληση και περιβαλλοντικά θέμα- port and Logistic 2.0 is an informatics platform con- tica, lo scambio dati, l’infomobilità ed servizi reali per mi- πλατφόρμα, την ανταλλαγή δεδομένων, την ενημέρωση and destination both regional and cross border routes. taining transport big data exchange, info-mobility and gliorare la mobilità di merci e passeggeri tra Puglia e Gre- κυκλοφοριακής κίνησης και τις πραγματικές υπηρεσίες The public transport users can easily receive real-time Attraverso un semplice click sul web o scaricando smart tool to smooth the mobility for passengers and cia da e verso il resto del mondo. για τη βελτίωση της κινητικότητας των εμπορευμάτων information on trip planner, costs, transit time and po- delle APP è possibile accedere a servizi utili per: και επιβατών μεταξύ της Απούλια και της Ελλάδα και από sitioning of the conveying. • Pianificazione viaggi passeggeri con mezzi pubblici tra Η ΠΛΑΤΦΌΡΜΑ GIFT 2.0 Puglia e Grecia; Η τεχνολογική πλατφόρμα, GIFT 2.0 είναι προσβάσιμη • Infomobilità per merci e passeggeri; από την ιστοσελίδα: http://mobilita.regione.puglia.it/ της goods between Italy and Greece toward worldwide destinations. I PARTNER και προς τον υπόλοιπο κόσμο. L’Assessorato ai Trasporti e Lavori Pubblici della Regione τα που παράγονται από ένα ολοκληρωμένο σύστημα μεταφοράς και εφοδιαστικής μέσω της πλατφόρμας GIFT 2.0. THE PARTNERSHIP Puglia coordina il partenariato composto dalla Camera di ΟΙ ΕΤΑΊΡΟΙ • Smart Planner; περιφέρειας της Απουλίας και αποτελεί μια πύλη για να GIFT 2.0 is a project lead by Apulia Region- Depart- Commercio di Bari, l’Università del Salento, la Città Metro- Το Υπουργείο Μεταφορών και Δημοσίων Έργων Περιφέ- • Supporto alla spedizione delle merci αποκτήσετε πρόσβαση σε ένα ευρύ φάσμα εφαρμογών ment for Logistic and Great Project, Metroplitan City of politana di Bari, la Provincia BAT e per la Grecia dall’Uni- ρειας της Απούλια συντονίζει τη συνεργασία που απο- • e freight exchange; πληροφόρησης και λογισμικού που πραγματοποιούνται Bari, University of Salento, Chamber of Commerce of versità di Patrasso, la Regione delle Grecia Occidentale, le τελείται από το Εμπορικό Επιμελητήριο του Μπάρι, του • Supporto informativo ai passeggeri inerente servizi lo- από τους εταίρους να στηρίξουν την κίνηση επιβατών Bari, University of Patras, Innopolis, Region of Western Camere di Commercio di Ioannina ed Achaia ed Innopolis Πανεπιστημίου του Σαλέντο, τη Μητροπολιτική πόλη cali, per differenti tipologie di utenti. και εμπορευμάτων μεταξύ Απουλίας και Ελλάδας. Greece, Ioannina Chamber of Commerce, Chamber of di Corfù. του Μπάρι, την επαρχία ΒΑΤ και για την Ελλάδα από το Πανεπιστήμιο της Πάτρας, την Περιφέρεια Δυτικής Ελ- Achaia and the Province of Barletta Andria and Trani. GLI OBIETTIVI λάδας, τα Εμπορικά Επιμελητήρια των Ιωαννίνων και της THE OBJECTIVES 1. Saturare le infrastrutture esistenti con un utilizzo integra- Αχαΐας και Innopolis Κέρκυρα. 1. Optimize the existing infrastructures by the integrat- to dei sistemi di trasporti e logistica attraverso la piattaforma ed implementation on logistic and smart tolls available GIFT 2.0. ΟΙ ΣΤΌΧΟΙ 1. Κορεσμός της υπάρχουσας υποδομής με μια ολοκλη- on GIFT 2.0 platform. 2. Migliorare l’accessibilità e la mobilità dei passeggeri e del- ρωμένη χρήση των συστημάτων μεταφορών και της εφο- 2. Improve the accessibility and mobility both for le merci nell’area Adriatico-Ionica anche attraverso la model- διαστικής μέσω της πλατφόρμας GIFT 2.0. freight and passengers at Adriatic-Ionian Macro Region lizzazione di un sistema Uniticket multimodale. 2. Βελτίωση της προσβασιμότητας και της κινητικότη- level modeling the Uniticket service. FIGURE 1 Examples of trip planning - WEB application. Esempi di pianificazione viaggio - applicazione WEB. Παραδείγματα του ταξιδιού σχεδιασμού WEB εφαρμογής. Μέσα από ένα απλό κλικ στο web ή με τη λήψη της εφαρμογής, μπορείτε να αποκτήσετε πρόσβαση σε υπηρεσίες όπως: • Εφαρμογή για το σχεδιασμό των διατροπικών ταξιδιών, διαπεριφερειακών, διασυνοριακών. • Uniticket: Χρησιμοποιήστε την ολοκληρωμένη έκδοση εισιτηρίων μεταξύ Σιδηρόδρομων Appulo-Lucane - AMTAB - Ferrovie Nord Barese • Εφαρμογή για τον έξυπνο σχεδιασμό. 3. Attivare una rete tra i 35 hubs identificati tra Puglia e Gre- τας των επιβατών και των εμπορευμάτων στην περιοχή 3. Enhance the 35-hubs-network with joint and simply cia mediante un sistema comune di servizi per i passeggeri της Αδριατικής-Ιονίου, ακόμη και με τη μοντελοποίηση • Εφαρμογή Shop’n Ship. set of facilities between Italy and Greece. e le merci. ενός ενοποιημένου Πολυτροπικού συστήματος έκδοσης • Εφαρμογή E-Packaging. • Εφαρμογή για τη σύγκριση των κοστολογίων αποστολής. εισιτηρίων. 4. Boost the public transport use trough a real time 4. Rafforzare l’utilizzo del trasporto pubblico con strumenti trip planner system able to be together intermodal, in- per la pianificazione di percorsi intermodali, interregionali e 3. Ενεργοποίηση ενός δικτύου μεταξύ 27 κόμβων που terregional and cross border. transfrontalieri ed informazioni in tempo reale sulla mobilità. εντοπίζονται μεταξύ Απουλίας και Ελλάδας με ένα κοινό 19 PILOT 1 PILOT B.A.S.T BUS AIR SEA TRAIN INTERMODALITY Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο _ Realized by Aeroporti di Puglia on behalf on Region of Apulia - Councillorship for Public Works and Transport - Logistics and Great Project Office SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ B.A.S.T. B.A.S.T. B.A.S.T. Bus - Air - Services for Intermodality is a service offered Bus Air Sea Train intermodality è il servizio di informazioni in Brindisi and Bari Airport of display showing real e biglietteria automatica disponibile all’aeroporto di Bari e time information for public transportation and ticket machine toward Bari, Matera and Gargano peninsula coordinated with Pugliavola system and GIFT 2.0 platform. 2 INFOKIOSKS Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ INFOKIOSK INFOKIOSKS INFOKIOSKS Το Bus Air Sea Train διατροπικότητας είναι η υπηρεσία Information system with wireless connectivity for the 7 punti informativi con connessione wireless collegati 7 σημεία πληροφόρησης με δωρεάν ασύρματη σύνδε- εξυπηρέτησης των πληροφοριακών συστημάτων και end-users, providing them access to GIFT 2.0 platform alla piattaforma GIFT 2.0 in grado di fornire informazio- ση με την πλατφόρμα GIFT 2.0 έτσι ώστε να μπορούν Brindisi con display ed orari in tempo reale per trasporto εισιτηρίων που διατίθεται στο αεροδρόμιο του Μπάρι and additional customized information, that will con- ni personalizzate sui mezzi di trasporto, orari e tempi di να παρέχουν εξατομικευμένες πληροφορίες σχετικά με a terra verso Bari, Matera ed il Gargano collegati alla piat- και του Μπρίντιζι με οθόνη και χρονοδιαγράμματα σε sist of 7 kiosks placed at transportation hubs at Patras percorrenza oltre che informazioni turistiche e di utilità. τα μέσα μαζικής μεταφοράς, τα χρονοδιαγράμματα και taforma Pugliavola e GIFT 2.0. πραγματικό χρόνο με τις χερσαίες μεταφορές στο Μπά- Port, Patras Train station, Araxos airport, Interregional Gli infokiosk sono situati a Patrasso al Porto, alla Stazione τους χρόνους ταξιδιού, καθώς και τουριστικές πληροφο- ρι, Mατέρα και Γκαργκάνο συνδέεται με την πλατφόρμα Bus stations at Patras, Pyrgos and Agrinio. Ferroviaria ed alla Stazione Bus di Patrasso, all’aeroporto ρίες και γενικής χρησιμότητας. Τα infokiosk βρίσκονται di Araxos e alle stazioni bus di Pyrgos e Agrinio. στην Πάτρα στο λιμάνι, το σιδηροδρομικό σταθμό και το Pugliavola και GIFT 2.0. σταθμό των λεωφορείων της Πάτρας, στο αεροδρόμιο του Αράξου και τους σταθμούς λεωφορείων του Αγρινίου και Πύργου. 21 PILOT 3 PILOT INFO POINT Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο 4 E.B.T. ELECTRIC BUS FOR PORT USERS TRANSPORTATION Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο _ Realized by Levante Port Authority in cooperation with Avvisatore Marittimo del Levante on behalf of Region of Apulia - Councillorship for Public Works and Transport - Logistics and Great Project Office SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ INFO-POINT INFO-POINT INFO-POINT E.B.T. E.B.T. E.B.T. Information system with wireless connectivity for end- 4 punti wireless situati nei porti turistici di Katakolo, Pa- 4 σημεία ασύρματης σύνδεσης που βρίσκεται σε μαρίνες Is a real time data entry service for shipping lines in the E - Bus for Port Users Transportation: Servizi di infomobi- E - Bus για Μεταφορά Χρηστών Λιμένα: Υπηρεσίες συστη- users such as cruisers and yachters, providing them tras, Paleros and Nafpaktos destinati a fornire informa- του Κατακόλου, Πάτρας, Ναυπάκτου, Πάλαιρου και που port of Bari. The service foresees a tool of ground links lità con data entry aggiornati in tempo reale per i traghetti μάτων ενημέρωσης κυκλοφοριακής κίνησης με εισαγωγή access to GIFT 2.0 platform and additional customized zioni specifiche per crocieristi e diportisti. Gli info-point προορίζονται για την παροχή συγκεκριμένων πληροφο- for people with special needs and display with timeta- da/per Bari integrato con orari dei mezzi di trasporto del- δεδομένων που ενημερώνονται σε πραγματικό χρόνο information and an APP for smartphone and tablets sono collegati con la piattaforma GIFT 2.0 attraverso un ριών για τους επιβάτες κρουαζιέρας και τους ιδιοκτήτες ble in real time of domestic public transportation to- la rete domestica. για τα δρομολόγια των πλοίων από/προς Μπάρι ενσωμα- providing relevant services. The system consists of 4 sistema wireless e una APP per smartphone e tablet. τους. Τα info-point σχετίζονται με την πλατφόρμα GIFT ward railway station and airport. kiosks placed at Marinas of Patras, Katakolo, Nafpaktos 2.0 μέσω ενός ασύρματου συστήματος και μια εφαρμογή and Palairos. για smartphones και tablets. τωμένου με ωράρια των μέσων μαζικής μεταφοράς στο οικιακό δίκτυο. 23 PILOT 5 PILOT DISPLAY Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ DISPLAY DISPLAY ELETTRONICI ΗΛΕΚΤΡΟΝΙΚΈΣ ΟΘΌΝΕΣ Diplay for bus and ship information platforms consist- Collegati con la piattaforma GIFT 2.0 forniscono orari ed ing of access points and content provision servers, informazioni su bus e traghetti, sono disponibili alle 3 placed within 3 buses of Achaia interregional bus company and 2 bus stations at Patras & Aigio, 4 ships and 3 ports of Patras, Aigio & Kyllini, and 2 city bus stations and 4 city busses. The system will provide real time ac- 6 SMART PLANNER Infomobility I sistemi di infomobilità in tempo reale Τα συστήματα ενημέρωσης κυκλοφοριακής κίνησης σε πραγματικό χρόνο _ Realized by University of Patras and Chamber of Commerce of Ioannina SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ SMART PLANNER SMART PLANNER SMART PLANNER Ηλεκτρονικές οθόνες που συνδέονται με την πλατφόρμα Via web and APP iOS assist trips, especially away from Servizio di pianificazione ed assistenza in viaggio via web Υπηρεσία σχεδιασμού και ταξιδιωτικής βοήθειας μέσω GIFT 2.0 και παρέχουν πληροφορίες σχετικά με τα δια- centers, to hard-to-reach destinations and in tourist ed APP iOS per le destinazioni più interne comprensivo web και iOS APP για προορισμούς συμπεριλαμβανομέ- fermate dei bus interregionali ed alle 2 fermate dei bus θέσιμα λεωφορεία και πλοία, σε 3 στάσεις υπεραστικών season, with reduced traveler and tourist mobility and dei servizi per i passeggeri con diversa abilità. νων των εσωτερικών υπηρεσιών για τους επιβάτες με urbani a Patrasso e Aigio e nei porti di Patrasso, Aigio e λεωφορείων και 2 στάσεις αστικών λεωφορείων στην access to resources. Killyni. Πάτρα και Αίγιο και στα λιμάνια της Πάτρας, Αιγίου και αναπηρία. Κυλλήνης. cess to the Gift 2.0 platform and additional informational services. 25 PILOT 7 PILOT VELOSTATION The cyclemobility La ciclomobilità Η ποδηλατοκινητικότητα _ Realized by Ferrovie Appulo Lucane on behalf of Region of Apulia - Councillorship for Public Works and Transport - Logistics and Great Project Office SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ VELOSTATION VELOSTAZIONE ΣΤΑΘΜΌΣ ΠΟΔΗΛΆΤΩΝ Velostation is located in Bari in the Central Station Hub A Bari in Corso Italia, 64, 66, 68, adiacente alla Stazione Corso Italia 62, 94, 66 with storage allowing the com- Ferrovia Bari Centrale è disponibile un deposito con ser- muters to take public transportation, there they pick up their bicycles and continue going to work, shopping, university or entertain throughout. 8 MOBILE VELOSTATION The cyclemobility La ciclomobilità Η ποδηλατοκινητικότητα _ Realized by Province of Bat and Giorgio Viaggi in cooperation with Municipality of Andria and Municipality of Barletta SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ MOBILE VELOSTATION VELOSTAZIONE MOBILE ΚΙΝΗΤΌΣ ΣΤΑΘΜΌΣ ΠΟΔΗΛΆΤΩΝ Μπάρι στην οδό Corso Italia, 64, 66, 68, δίπλα στο Σιδη- In Andria and Barletta are located a bike station, public Ad Andria in P.zza dei Bersaglieri e Barletta Scalo è stato Άντρια στην οδό Piazza dei Bersaglieri e Barletta Scalo ροδρομικό Σταθμό Bari Centrale υπάρχει ένας σταθμός ranks and a bike sharing hub. The bikers are followed attivato un servizio di accompagnamento sulle ciclovie in ενεργοποιήθηκε μια υπηρεσίας μεταφοράς στις διαδρο- vizio di custodia e gestione di biciclette proprie o in bike με υπηρεσία φύλλαξης και διαχείρισης των ποδηλάτων by a “mobile velostation” equipped with workstation un bus riciclato e riadattato per ospitare e custodire bi- μές ποδηλάτου με την βοήθεια ενός ανακυκλωμένου λε- sharing. σας ή ενοικίασης ποδηλάτων. for repairing bikes on a recycled bus in cooperation. ciclette ed un’officina in modo da assistere i cicloturisti ωφορείου που έχει προσαρμοστεί για να στεγάσει και να lungo il percorso verso Castel del Monte. φροντίζει ποδήλατα και ένα μηχανουργείο για να υποβοηθά τους ποδηλάτες κατά μήκος της διαδρομής προς το Castel del Monte. 27 PILOT 9 PILOT BIKE SHARING The cyclemobility La ciclomobilità Η ποδηλατοκινητικότητα _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ BIKE SHARING BIKE SHARING BIKE SHARING Bike sharing in Patras the Region of Westen Greece A Patrasso è disponibile un sistema di 8 rastrelliere di- establishes a bicycle sharing system composed of 50 sclocate in vari punti di interesse della città mettendo a bicycles and 8 parking points distributed in the city of Patras. The service will be granted free of charge with a 10 CYCLEMOBILITY The cyclemobility La ciclomobilità Η ποδηλατοκινητικότητα _ Realized by Metropolitan City of Bari and committe to company “La Poderosa Cooperative Company” SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ CYCLEMOBILITY CYCLEMOBILITY ΠΟΔΗΛΑΤΟΚΙΝΗΤΙΚΌΤΗΤΑ Στην Πάτρα υπάρχει ένα σύστημα 8 σταθμών που έχουν Installation of 30 triangle totems along the main 30 sta- Installazione di 30 totem triangolari nelle principali 30 Εγκατάσταση 30 τριγωνικών τοτέμ στους κύριους 30 κατανεμηθεί σε διάφορα σημεία ενδιαφέροντος της πό- tions, realization of guided tours and organization of 5 stazioni, attivazione di percorsi guidati tra i vari hub ed σταθμούς, ενεργοποίηση ξεναγήσεων στα διάφορα κέ- disposizione 50 biciclette gratuite e prenotabili online con λης με την παροχή 50 δωρεάν ποδηλάτων, με κράτηση “Bike Days” to promote cycling mobility. organizzazione di 5 eventi “Bike Days” per promuovere la ντρα και οργάνωση 5 «Bike Days» για την προώθηση της servizio di identificazione dell’utente. και αναγνώριση του χρήστη mobilità ciclistica. ποδηλασίας. simplified process of booking and identification. 29 PILOT 11 PILOT E.B.T. ELECTRIC BUS FOR PORT USERS TRANSPORTATION Ground link services I servizi di collegamento a terra Υπηρεσίες επίγειας σύνδεσης _ Realized by Brindisi Port Authority on behalf of Region of Apulia - Councillorship for Public Works and Transport - Logistic and Great Projects Office SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ E.B.T. E.B.T. E.B.T. Electric Bus for Port Users Transportation: ground link Electric Bus for Port Users Transportation: realizzazione service with e-bus inside Brindisi port to connect the di una connessione via bus ecologico tra le banchine del different berths with the hub toward Railways station and Airport. 12 BAT MOVER Ground link services I servizi di collegamento a terra Υπηρεσίες επίγειας σύνδεσης _ Realized by Giorgio Viaggi on behalf of Province BAT SERVICES FOR PASSENGERS I SERVIZI PER I PASSEGGERI ΥΠΗΡΕΣΊΕΣ ΓΙΑ ΤΟΥΣ ΕΠΙΒΆΤΕΣ BAT MOVER BAT MOVER BAT MOVER Ηλεκτρικό Λεωφορεία για χρήστες του λιμένα: Πραγ- No. 2 free of charge bus service to connect on Sunday Due servizi di bus gratuiti nei giorni festivi, prenotabili on δύο δωρεάν λεωφορεία για τις αργίες, μπορείτε να κά- ματοποίηση μιας σύνδεσης μέσω ενός οικολογικού λε- via web reservation Barletta and Andria. Service no.1 line. Il primo servizio A/R va da Andria Piazza dei Bersa- νετε κράτηση on line. Η πρώτη υπηρεσία A/R πηγαίνει porto di Brindisi con l’ingresso del porto verso la stazione ωφορείου ανάμεσα στις αποβάθρες του λιμανιού του is toward San Giovanni Rotondo - Hospital stop and glieri/Barletta Scalo e Barletta fermata cd. “Ipercoop”, ver- από την Andria Piazza dei Bersaglieri/Barletta Scalo και ferroviaria e l’aeroporto. È previsto il potenziamento del Μπρίντιζι στην είσοδο του λιμανιού με το σιδηροδρομι- Monte Sant’Angelo – Saint Michael Sanctuary stop for so San Giovani Rotondo - Ospedale e Monte Sant’Angelo- στάση Barletta cd. “Ipercoop”, προς San Giovani Rotondo- wifi in tutta l’area portuale con la connessione alla piatta- κό σταθμό και το αεροδρόμιο. Προβλέπεται η ενίσχυση healthy scope and touristic tour. Service no.2 connect Santuario di San Michele Arcangelo, a scopo sanitario e Ospedale και Monte Sant’Angelo-Santuario di San forma GIFT 2.0. του Wi-Fi σε ολόκληρο το χώρο του λιμένα με τη σύνδεση Barletta-trani and Andria to Castel del Monte. turistico. Il secondo servizio parte da Barletta via Andria Michele Arcangelo, για τουριστικούς λόγους ή περίθαλ- da e per Castel del Monte. ψης. Η δεύτερη υπηρεσία ξεκινά από την Barletta οδός στην πλατφόρμα GIFT 2.0. via Andria από και για το Castel del Monte. 31 PILOT 13 PILOT 14 SHOP’ N’SHIP _ Realized by Informa Scarl and Aries Lts on behalf of Chamber of Commerce of Bari SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ SHOP’N’SHIP SHOP’N’SHIP SHOP’N’SHIP Service for retail system based on an informatics plat- Servizio per il retail attraverso una piattaforma informa- form both for web and APP for Android and IOS e to tica sotto forma di App per Android e IOS e sito web per ship forward goods bought in retails directly home with a Secured System of Payment which ensure the payment after the delivery. LCL LESS THAN FULL-CONTAINER LOAD _ Realized by Irp Intermodal&Logistics Services and Istop Spamat Spa on behalf of Chamber of Commerce of Bari SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ LCL LCL LCL Υπηρεσία για τη λιανική μέσω μιας πλατφόρμας πληρο- Less than full-Container Load: service of ship forward- Less than Container Load: servizio rivolto alle imprese di Less than Container Load: υπηρεσία που απευθύνεται σε φορικής, με τη μορφή app για Android και iOS και ιστοσε- ing for enterprises which allow to optimize the costs produzione e agli spedizionieri per il consolidamento del- εταιρείες παραγωγής και τους μεταφορείς για την ενο- le spedizioni di merce dal negozio a casa con un sistema λίδα για τη μεταφορά εμπορευμάτων από το κατάστημα and transit time through the physical platform located le merci spedite via container a carico parziale attraverso ποίηση των εμπορευμάτων που αποστέλλονται με εμπο- protetto di pagamento a consegna avvenuta. στο σπίτι με ένα ασφαλές σύστημα πληρωμής μετά την in Bari, equipped even with Halal certification. la piattaforma di consolidazione di Bari dotata di certifi- ρευματοκιβώτια μερικού φορτίου μέσω της πλατφόρμας cazione Halal. ενοποίησης του Μπάρι με πιστοποίηση Halal. παράδοση. 33 PILOT 15 PILOT DANGEROUS GOOD _ Realized by Irp Intermodal&Logistics Services and Istop Spamat Spa on behalf of Chamber of Commerce of Bari SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ DANGEROUS GOOD MERCI PERICOLOSE ΕΠΙΚΊΝΔΥΝΑ ΕΜΠΟΡΕΎΜΑΤΑ Bari Easy Port - Dangerous Good: Physical storage area Creazione di una piattaforma di stoccaggio sicura dedica- to connect Bari port with Freight Village for dangerous ta alle merci pericolose, a ridosso del porto di Bari e col- goods toward the supply chain network. 16 FREIGHT EXCHANGE _ Realized by Transpobank Srl on behalf of Chamber of Commerce of Bari SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ FREIGHT EXCHANGE BORSA CARICHI ΑΝΤΑΛΛΑΓΉ ΦΟΡΤΊΩΝ Δημιουργία μιας πλατφόρμας αφιερωμένης στην ασφα- Transpobank: is a service for enterprises able to pro- Transpobank: servizio rivolto alle imprese di produzione, Transpobank: υπηρεσία για τις επιχειρήσεις της μετα- λή αποθήκευση των επικίνδυνων υλικών, κοντά στο λι- vide full/full transport system with just in time service trasporto e logistica che consente attraverso un sistema ποίησης, των μεταφορών και εφοδιασμού μέσω ενός συ- legata mediante un corridoio elettronico con l’Interporto μάνι του Μπάρι και που συνδέεται με ένα ηλεκτρονικό and saving costs. on line di far viaggiare i mezzi di trasporto sempre a cari- στήματος online που επιτρέπει την μεταφορά πάντα με della Puglia da e verso la rete di distribuzione. διάδρομο με το INTERPORT της Απουλίας και το δίκτυο co pieno con la garanzia del just in time e del prezzo più πλήρες φορτίο με την εγγύηση του ‘’just in time’’ και την διανομής. favorevole. πιο ευνοϊκή τιμή. 35 PILOT 17 PILOT 18 WE MOVE PUGLIA _ Realized by Unioncamere on behalf of Chamber of Commerce of Bari SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ WE MOVE PUGLIA WE MOVE PUGLIA WE MOVE PUGLIA Benchmark and promotional service for typical produc- Servizio di promozione delle produzioni tipiche pugliesi tion toward Emirates and China. trasportate a carico saturo verso i mercati degli Emirati Arabi e della Cina, attraverso gli hub di Puglia e Grecia. AGROCART 2 _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ AGROCART 2 AGROCART 2 AGROCART 2 Προώθηση των υπηρεσιών των παραδοσιακών προϊό- Transportation of Agro-food goods service, which al- Servizio di trasporto dei prodotti dell’ortofrutta median- Υπηρεσία μεταφοράς κηπευτικών προϊόντων μέσω της ντων της Απουλίας μεταφερόμενα με κορεσμένα φορτία lows agro food enterprises to transfer goods more eas- te l’integrazione di domanda ed offerta sulla piattaforma ενσωμάτωσης της προσφοράς και της ζήτησης στην προς τις αγορές των Ηνωμένων Αραβικών Εμιράτων και ily and thus establishing a full supply chain. GIFT 2.0 che consente di operare lungo l’intera filiera lo- πλατφόρμα GIFT 2.0 επιτρέπει την λειτουργία σε όλο το gistica. μήκος της εφοδιαστικής αλυσίδας. της Κίνας, μέσω του κέντρου της Απουλίας και την Ελλάδα. 37 PILOT 19 PILOT E-PACKAGING SYSTEM _ Realized by Chamber of Commerce of Achaia and Region of Western Greece SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ E-PACKAGING SYSTEM E-PACKAGING SYSTEM ΣΎΣΤΗΜΑ E-PACKAGING E-Packaging System is a software for e-packaging soft- È un software che consente l’ottimizzazione del carico ware system allowing to small producers, manufactur- parziale LCL e della spedizione attraverso il confeziona- ers and retail and commercial sectors to reduce high costs for transferring their goods due to their small volume, by implementing LCL shipping wit unitized cargo 20 TELECARGO _ Realized by University of Patras and Chamber of Commerce of Ioannina SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ TELECARGO TELECARGO TELECARGO Είναι ένα λογισμικό που επιτρέπει τη βελτιστοποίηση Telecargo is a software able to clear the offer/demand È un software che ottimizza i carichi FLC ed LCL sui ma- Είναι λογισμικό που βελτιστοποιεί τα φορτία FLC και LCL του μερικού φορτίου LCL και της μεταφοράς μέσω της market via multiple schedules while maximizing use of nifesti elettronici per ogni tipologia di merce indicando με ηλεκτρονικά δηλωτικά για όλους τους τύπους εμπο- mento elettronico di prodotti manifatturieri e di piccola ηλεκτρονικής συσκευασίας χειροποίητων προϊόντων και full capacity using the electronic shipping manifest will tempi e costi del trasporto per ogni hub identificato attra- ρευμάτων, υποδεικνύοντας το χρόνο και το κόστος με- dimensione. μικρού μεγέθους. be provided for all kind of freight. verso un sistema di schede multiple. ταφοράς για κάθε αναγνωρισμένο κόμβο μέσα από ένα σύστημα πολλαπλών καρτών. transfer. 39 PILOT 21 PILOT COURIERSFINDER _ Realized by Metropolitan City of Bari in cooperation with Zero DD Srl SERVICES FOR FREIGHT AND LOGISTIC I SERVIZI PER MERCI E LOGISTICA ΥΠΗΡΕΣΊΕΣ ΜΕΤΑΦΟΡΏΝ ΚΑΙ ΕΦΟΔΙΑΣΤΙΚΉ COURIERSFINDER COURIERSFINDER COURIERSFINDER Courierfinder is a dedicated APP able to well tuning the Applicazione WEB per privati di ausilio alla spedizione del- choice of ship forwarders in terms of costs and transit le merci; l’utente privato intenzionato a spedire le proprie times. 22 MOVE 4 ALL _ Realized by Elevante srl on behalf of Chamber of Commerce of Bari TRAINING LA FORMAZIONE ΕΚΠΑΊΔΕΥΣΗ MOVE 4 ALL MOVE 4 ALL MOVE 4 ALL WEB εφαρμογή για ιδιωτική βοήθεια για τη μεταφορά Training Course in Transport, Logistic and Info mobil- Corso Base di Logistica e Trasporti per le Scuole Seconda- Βασικός κύκλος μαθημάτων Εφοδιασμού και Μεταφο- των εμπορευμάτων. Οι οικιακοί χρήστες που προτίθε- ity for Secondary School Students and Handbook in e- rie Superiori con pubblicazione di un Manuale. ρών για τα Σχολεία της Δευτεροβάθμιας Εκπαίδευσης με merci può, una volta impostati i parametri della spedizio- νται να στείλουν τα προϊόντα τους μπορούν, αφού ρυθ- book format. ne e le sue preferenze, ricevere indicazioni sul modo più μίσουν τις παραμέτρους αποστολής και τις προτιμήσεις, conveniente per spedire i propri colli, attraverso la com- να λαμβάνουν πληροφορίες σχετικά με τον πλέον πρό- parazione in tempo reale dei servizi e delle tariffe di spe- σφορο τρόπο για την αποστολή των πακέτων τους, μέσω dizione disponibili. της σύγκρισης των διαθέσιμων υπηρεσιών και των τιμών τη δημοσίευση ενός εγχειριδίου. αποστολής σε πραγματικό χρόνο. 41 PILOT 23 PILOT 24 T.T.T. TARANTO THINK TANK _ Realized by Taranto Port Authority on behalf of Region of Apulia - Councillorship for Public Works and Transport - Logistics and Great Projects Office TRAINING LA FORMAZIONE ΕΚΠΑΊΔΕΥΣΗ T.T.T. T.T.T. T.T.T. Taranto Think Tank: Cycle of workshops on info mobil- Taranto Think Tank: ciclo di workshop sull’infomobilità a ity and European tools on transport and logistics to- livello europeo e la redazione del Master Plan per la Logi- ward a Master Plan trough scholarships. stica attraverso l’erogazione di borse di studio. GIFT 2.0 TRAINING SESSION _ Realized by Region of Western Greece and Innopolis TRAINING LA FORMAZIONE ΕΚΠΑΊΔΕΥΣΗ GIFT 2.0 GIFT 2.0 GIFT 2.0 Taranto Think Tank: Σειρά εργαστηρίων σχετικά με την Training sessions by Region of Western Greece and Giornate formative organizzate dalla Regione della Grecia Ημέρες κατάρτισης που διοργανώθηκαν από την Περιφέ- ενημέρωσης κυκλοφοριακής κίνησης σε ευρωπαϊκό επί- Innopolis on the new services introduced though the Occidentale sui nuovi servizi creati attraverso la piattafor- ρεια Δυτικής Ελλάδα στις νέες υπηρεσίες που δημιουρ- πεδο, και την προετοιμασία του Master Plan για την Εφο- project. ma GIFT 2.0. γούνται μέσα από την πλατφόρμα GIFT 2.0. διαστική μέσω της παροχής υποτροφιών. 43 PILOT 25 AGROCART E-PACKAGING TRAINING _ Realized by Chamber of Achaia TRAINING LA FORMAZIONE ΕΚΠΑΊΔΕΥΣΗ THE TRAINING MODELS I MODELLI DI FORMAZIONE ΤΑ ΜΟΝΤΈΛΑ ΚΑΤΆΡΤΙΣΗΣ GENERAL INTRODUCTION INTRODUZIONE GENERALE ΓΕΝΙΚΉ ΕΙΣΑΓΩΓΉ GIFT 2.0 Training and Educational activities were jointly Le attività di Istruzione e Formazione GIFT 2.0 sono state GIFT 2.0 Κατάρτιση και εκπαιδευτικές δραστηριότητες organized by Region of Apulia, University of Salento, organizzate congiuntamente da Regione Puglia, Universi- που διοργανώνει η περιφέρεια της Απουλίας, του Πανε- Chamber of Commerce Industry, Handicrafts and Ag- tà del Salento, Camera di Commercio, Industria, Artigia- πιστημίου του Σαλέντο, Επιμελητήριο Εμπορίου, Βιομη- riculture Bari, Innopolis, Region of Western Greece and nato e Agricoltura di Bari, Innopolis, Regione della Grecia χανίας, Χειροτεχνίας και Γεωργίας του Μπάρι, Innopolis, University of Patras. Training activities were designed Occidentale e Università di Patrasso. Le attività di forma- Περιφέρεια Δυτικής Ελλάδα και το Πανεπιστήμιο Πατρών for those who seek a deeper understanding of logistics zione sono state concepite per coloro che mirano ad una από κοινού. Οι δραστηριότητες κατάρτισης έχουν σχε- and ICTs instruments regarding the mobility of passen- comprensione più approfondita degli strumenti di logisti- διαστεί για όσους αναζητούν μια βαθύτερη αντίληψη gers and goods, their accessibility to the whole area of ca e TIC attinenti alla mobilità delle persone e delle merci των εφοδιαστικών και των εργαλείων ICTs σε ό,τι αφορά the Programme by removing the discontinuity of trans- e relativa accessibilità all’intera area del Programma con την κινητικότητα των επιβατών και των εμπορευμάτων, port services offered by various operators within and l’eliminazione della discontinuità dei servizi di trasporto την προσβασιμότητα τους σε ολόκληρη την περιοχή του outside borders, including Extra Schengen areas. Train- offerti dai vari operatori entro e al di fuori dei confini, Προγράμματος αφαιρώντας την ασυνέχεια των μεταφο- ing activities offered students a combination of aca- comprese le aree extra Schengen. Le attività di forma- ρικών υπηρεσιών που προσφέρονται από διάφορους demic training, basic skills and practical experience as zione offrivano agli studenti una combinazione di forma- φορείς εντός και εκτός συνόρων, συμπεριλαμβανομένων well as an in-depth knowledge of theoretical and practi- zione accademica, abilità di base ed esperienza pratica, περιοχών εκτός Σένγκεν. Οι δραστηριότητες κατάρτισης cal aspects of the GIFT 2.0 platform and the challenges nonché una conoscenza approfondita degli aspetti teorici που προσφέρονται στους φοιτητές δρα σε συνδυασμό related to transport and logistics sector. e pratici della piattaforma GIFT 2.0 e delle sfide relative al με την ακαδημαϊκή εκπαίδευση, τις βασικές δεξιότητες settore dei trasporti e della logistica. και πρακτική εμπειρία, καθώς και τη σε βάθος γνώση των GIFT 2.0 - THE INTERNATIONAL COURSE AGROCART AND E-PACKAGING SYSTEM AGROCART E E-PACKAGING SYSTEM AGROCART ΚΑΙ E-PACKAGING SYSTEM Training sessions by Chamber of Achaia regarding the Giornate formative destinate agli operatori realizzate dal- Ημέρες κατάρτισης που προορίζονται για τους χειριστές Agrocart – GIFT service and the E-packaging system. la Camera di Commercio di Achaia. από το Εμπορικό Επιμελητήριο Αχαΐας. θεωρητικών και πρακτικών πτυχών της πλατφόρμας GIFT The University of Patras and the University of Salento GIFT 2.0 - IL CORSO INTERNAZIONALE 2.0 και των προκλήσεων που σχετίζονται με τις μεταφο- launched a Course regarding Intelligent Transportation L’Università di Patrasso e l’Università del Salento hanno ρές και τον εφοδιαστικό τομέα. Systems, logistics and Transports. The course imple- lanciato un Corso sui Sistemi di Trasporto Intelligenti, lo- mentation was jointly organized and structured in the gistica e Trasporti. L’attuazione del corso è stata organiz- GIFT 2.0 - ΤΟ ΔΙΕΘΝΈΣ ΣΕΜΙΝΆΡΙΟ followed way: zata e strutturata congiuntamente come segue: Το Πανεπιστήμιο Πατρών και το Πανεπιστήμιο του Σα- University of Salento launched an International L’Università del Salento ha lanciato un Corso Interna- Συστήματα Μεταφορών, εφοδιασμού και Μεταφορών. Η Course titled: Systems for the Management of IT Architec- zionale denominato: Sistemi per la Gestione dell’Architettura πορεία υλοποίησης διοργανώθηκε από κοινού και δομή- tures useful for the Intermodal Exchange in the Mediter- dei sistemi IT utili per il Trasporto Intermodale nell’Area Medi- θηκε με τον ακόλουθο τρόπο: ranean Area. The aims was to Provide a deeper under- terranea. L’obiettivo era quello di fornire una comprensio- standing of logistics and ICTs instruments regarding ne più approfondita degli strumenti di logistica e TIC at- Πανεπιστημίου του Σαλέντο Ξεκίνησε ένα Διεθνές Σε- the mobility of passengers and goods, their accessibili- tinenti alla mobilità delle persone e delle merci e relativa μινάριο με τίτλο: Συστήματα Διαχείρισης Αρχιτεκτονικών ty to the whole area of the Programme by removing the accessibilità all’intera area del Programma con l’elimina- ΙΤ χρήσιμα για την Διατροπική Ανταλλαγή στην περιοχή της λέντο ξεκίνησε ένα Σεμινάριο όσον αφορά τα Ευφυή 45 project GIFT 2.0 with particular reference to the defini- L’Università di Patrasso ha lanciato un Corso Interna- μετροποίηση του λογισμικού. Επιχειρηματικά μοντέλα tion and development of the ICT platform. zionale suddiviso in 2 Parti; la Parte I si è svolta tra il 23 για τον προγραμματισμό και τη διαχείριση φορτίων και febbraio e il 6 marzo 2015. L’obiettivo del Corso Interna- επιβατών. University of Patras launched an International Course zionale (Parte I) era quello di informare gli studenti e gli divided 2 Parts; Part I that was launched on 23 Feb- esperti sulle buone pratiche nel campo dei Trasporti In- Η Φάση 2 ήταν 800 ωρών που αποσκοπεί στην υποστή- ruary-6 March 2015. The objective of International telligenti. Era di carattere teorico. Questo costituiva la pri- ριξη του προσωπικού που απασχολείται στις τεχνικές Course (Part I) was to inform students and experts on ma parte del Corso Internazionale GIFT 2.0 ed era indiriz- δραστηριότητες του έργου GIFT 2.0 με ιδιαίτερη αναφο- Intelligent Transportation best practices. It had a theo- zata solo a studenti greci (hanno partecipato 40 studenti ρά στον ορισμό και την ανάπτυξη της πλατφόρμας ΤΠΕ. retical character. Constitutes the first part of GIFT’s 2.0 e professionisti). Sono stati invitati due relatori esterni International Course and was addressed only in Greek dall’Università di Patrasso per tenere lezioni su questioni Πανεπιστήμιο Πατρών ξεκίνησε ένα Διεθνές Σεμινάριο students (40 Students and Professionals took part on relative alla gestione del traffico e al turismo smart. που χωρίζεται σε 2 μέρη. Το πρώτο ξεκίνησε στις 23 Φεβ6 Μαρτ. 2015. Ο στόχος του Διεθνούς Σεμιναρίου (Μέρος the course). Two external speakers were invited by University of Patras to lecture on issues related to the traf- La Parte II si è svolta dal 12 al 23 ottobre 2015 ed era Ι) ήταν να ενημερώσει τους φοιτητές και τους εμπειρο- fic management and smart tourism. strutturata come segue: γνώμονες σχετικά με την Ευφυή Μεταφορά βέλτιστων Part II was launched from 12 to 23 October 2015 and • 2 settimane di corsi brevi πρακτικών. Είχε ένα θεωρητικό χαρακτήρα. Αποτελεί το θυνόταν μόνο σε Έλληνες μαθητές (40 μαθητές και επαγ- was structure as follow: • 2 weeks of short courses • Intelligent Transportation Laboratory with ITS soft- • Laboratorio sui Trasporti Intelligenti con software e γελματίες πήραν μέρος στο σεμινάριο). Δύο εξωτερικοί hardware ITS, PC per gli studenti, presentazioni di esperti ομιλητές κλήθηκαν από το Πανεπιστήμιο της Πάτρας για e aziende di ITS, presentazione di progetti europei di ITS, να μιλήσουν για θέματα που σχετίζονται με τη διαχείρι- esercizi e formazione sui metodi ITS ση της κυκλοφορίας και τον έξυπνο τουρισμό. discontinuity of transport services offered by various zione della discontinuità dei servizi di trasporto offerti dai Μεσογείου. Ο σκοπός ήταν η Χορήγηση μιας βαθύτερης ware and hardware, PCs for the students, presenta- operators within and outside borders, including Extra vari operatori dentro e al di fuori dei confini, comprese le κατανόησης εφοδιαστικών και εργαλείων ICTs σε ό,τι tions of ITS experts and ITS companies, presentations • 2 seminari in cui gli studenti hanno studiato questioni Schengen areas. The International Course offered stu- aree extra Schengen. Il Corso Internazionale offriva agli αφορά την κινητικότητα των επιβατών και των εμπορευ- of ITS European projects, exercises and training on ITS specifiche nel campo ITS dents a combination of academic training and practical studenti una combinazione di formazione accademica ed μάτων, την προσβασιμότητα τους σε ολόκληρη την περι- methods experience. esperienza pratica. Il corso era strutturato in due fasi, per οχή του Προγράμματος αφαιρώντας την ασυνέχεια των un totale di 900 ore di formazione: μεταφορικών υπηρεσιών που προσφέρονται από διάφο- • 2 seminars in which students could learn specific is- ρους φορείς εντός και εκτός συνόρων, συμπεριλαμβανο- sues related on ITS The course was structured in two phases, for a total of Fase 1 100 ore di lezioni su: Piattaforma GIFT 2.0 User & μένων περιοχών εκτός Σένγκεν. Το Διεθνές Σεμινάριο που Amministrazione; Sistemi Real-Time per il trasporto: in- προσφέρεται στους φοιτητές αποτελεί ένα συνδυασμό Phase 1 100 hours of lecture attendance related on troduzione alle tecnologie mobili in supporto del traspor- των ακαδημαϊκών σπουδών και πρακτικής εμπειρίας. Η User & Administartion GIFT 2.0 Platform; Real Time to di passeggeri e merci; Personalizzazione del Software; πορεία ήταν δομημένη σε δύο φάσεις, για συνολικά 900 Systems for transport domain: introduction to mobile Modelli di business per la pianificazione e la gestione di ώρες εκπαίδευσης: technologies supporting passenger and freight trans- merci e passeggeri. 900 hours of training: Φάση 1 100 ώρες διδασκαλίας σχετικές με θέματα Χρή- port; Software Customization; Business models for planning and managing freight and passengers. La Fase 2 era uno stage di 800 ore con l’obiettivo di af- σης & Διαχείρισης της πλατφόρμας GIFT 2.0. Συστήματα πρώτο μέρος του Διεθνούς Σεμιναρίου GIFT 2.0 και απευ- Το Μέρος II ξεκίνησε στις 12 και έως τις 23 Οκτωβρίου 2015, και ήταν δομημένο ως εξής: • 2 εβδομάδες σύντομης διάρκειας • 1 workshop per la presentazione dell’uso della piattaforma del Progetto Europeo GIFT 2.0 • Εργαστήριο Ευφυών Μεταφορών με το λογισμικό ITS και υλισμικό, υπολογιστές για τους μαθητές, παρουσι- • 1 Laboratorio Dimostrativo in cui gli studenti hanno άσεις από τους εμπειρογνώμονες του και εταιρειών ITS, • 1 workshop that presented the platform usage of visitato le installazioni ITS nell’area di Patrasso e all’Uni- παρουσιάσεις των Ευρωπαϊκών έργων ITS, ασκήσεις και GIFT 2.0 European Project versità di Patrasso. εκπαιδευτικές και εκπαίδευση σε μεθόδους ITS • 1 Demonstration Laboratory in which the students MOVE4 ALL: Il modello d’istruzione e i modelli forma- • 2 σεμινάρια στα οποία οι μαθητές θα μπορούσαν να visited ITS installations at the area of Patras and in the tivi per scuola secondaria e professionisti. μάθουν για συγκεκριμένα ζητήματα που σχετίζονται με τα University of Patras. La CCIAA di Bari, sulla base dell’indagine svoltasi tra le ITS parti interessate, ha deciso di dedicare attenzione al mo- fiancare i dipendenti nelle attività tecniche del progetto Πραγματικού Χρόνου για τομέα των μεταφορών: Εισαγω- MOVE4 ALL: The educational pattern and the train- dello formativo per gli studenti delle scuole secondarie • 1 workshop που παρουσίασε την πλατφόρμα χρήσης Phase 2 was a stage of 800 hours with the aims to sup- GIFT 2.0 con particolare riferimento alla definizione e lo γή στις τεχνολογίες κινητών επικοινωνιών που υποστη- ing models for secondary school and professionals. e per i professionisti. Secondo l’ECVET (Sistema europeo του Ευρωπαϊκού Έργου GIFT 2.0 port the staff employed in the technical activities of the sviluppo della piattaforma TIC. ρίζουν επιβατικές και εμπορευματικές μεταφορές. Παρα- The Chamber of Commerce Industry, Handicrafts and di crediti per l’istruzione e la formazione professionali), 47 Agriculture Bari, according to the survey deployed “MOVE 4 ALL” è un modello d’istruzione composto da un • 1 Επίδειξη Εργαστηρίου στο οποίο οι μαθητές επισκέ- among stakeholders, decided to focus on the training modello formativo e un e-Handbook denominato: “Corso φθηκαν τις εγκαταστάσεις ITS στην περιοχή των Πατρών model for student of secondary schools and profes- Base per Tecnici di Trasporto, Logistica e Spedizioni” con και του Πανεπιστημίου Πατρών. sionals. According to ECVET - European credit system l’obiettivo di contribuire allo sviluppo dell’area mediante for vocational education and training, “MOVE 4 ALL” is la formazione di risorse umane per l’acquisizione di abi- MOVE4 ALL: Το εκπαιδευτικό πρότυπο και τα μοντέ- an educational pattern is composed by a training model lità tecniche e operative in trasporti e logistica smart. Il λα κατάρτισης για το Γυμνάσιο και επαγγελματίες. and an E-Handbook titled: “Basic Course for Transport, modello è stato adottato da 25 scuole secondarie dal 1 Το Επιμελητήριο Εμπορίου, Βιομηχανίας, Χειροτεχνίας Logistic and Forwarders Technicians” with the aiming dicembre 2015. και Γεωργίας του Μπάρι, ανάλογα με την έρευνα που On the metalinguistic function of Open Data in the Public Transport Enrico Campanile 1 Regione Puglia Antonio V.Scarano 2 A.Re.M. Puglia SUMMARY 1. Reference environment 2. A three level decision supporting model 3. Informational effect Specification of the three-layers DSS 5. Open data and institutional communication 6. Conclusions διεξήχθη μεταξύ των ενδιαφερομένων μερών, αποφάσι- Abstract usual connection among the Authority, the operator and 1. THE REFERENCE DOMAIN training of human resources with technical and opera- La Camera di Commercio Agricoltura e Artigianato di Bari, σε να επικεντρωθεί στο μοντέλο εκπαίδευσης για τους This article analyses some output of the project GIFT 2.0 the citizen5. The following considerations want to identify Declination of the threefold nature of the bond that tive skill in smart transport and logistics items. The edu- in seguito ad un’indagine conoscitiva tra gli operatori, le φοιτητές των σχολείων δευτεροβάθμιας εκπαίδευσης και (Greece-ItalyFacilities for Transport 2.0) supported by the the process of dematerialization required to the public ad- links the actors of the public transport system immedi- cational pattern have been adopted by 25 Secondary aziende e le associazioni di categoria ha focalizzato le at- τους επαγγελματίες. Σύμφωνα με το ECVET - Ευρωπαϊκό European Territorial Cooperation programme “Greece- ministration as an alteration to the operating principles of ately identifies the clear need to establish transparent tività sulla formazione dei tecnici dei trasporti, logistica e σύστημα ακαδημαϊκών μονάδων για την επαγγελματική Italy 2007 -2013“-“Improvement of transport, information the current “languages“. The open nature of the manage- procedures of communication, aiming at maximizing the effectiveness of the governance of the sector. of contribute to the area’s development through the Schools since 1st December 2015. spedizioni per le scuole superiori e gli operatori profes- εκπαίδευση και κατάρτιση, το «MOVE 4 ALL» είναι ένα and communication networks and services“ of which Pug- ment processes of the services agreement, the relationship La Camera di Commercio Agricoltura e Artigianato di Bari, sionali. La CCIAA di Bar ha sviluppato con sistema “Move4 εκπαιδευτικό μοντέλο που αποτελείται από ένα μοντέλο lia Region Administration is lead partner. with the users, the business management and the quality in seguito ad un indagine conoscitiva tra gli operatori, le All”, un modello formativo ed un E-book dal titolo “Corso εκπαίδευσης και ένα E-Εγχειρίδιο με τίτλο: ‘’Βασικό Μά- of the services, offers in fact the starting point to redefine aziende e le associazioni di categoria ha focalizzato le at- Base per Tecnico dei Trasporti, Logistica e Spedizioni” in θημα Μεταφορών, Eφοδιασμού και Τεχνικών Διαμετακό- In particular this paper, as according the strategy of GIFT tività sulla formazione dei tecnici dei trasporti, logistica e osservanza del Sistema europeo di crediti per l’istruzione μισης» με στόχο να συμβάλει στην ανάπτυξη της περιο- 2.0 to overtake the territorial discontinuity between Pug- spedizioni per le scuole superiori e gli operatori profes- e la formazione professionali - ECVET. Il modello è stato χής, μέσω της κατάρτισης του ανθρώπινου δυναμικού με lia and the western Greece, will focus on the theme of “in- sionali. La CCIAA di Bar ha sviluppato con sistema “Move4 adottato da 25 scuole superiori dal 1 Dicembre 2015. τις τεχνικές και λειτουργικές δεξιότητες σε έξυπνες είδη formative discontinuity“ which is present in the usage and μεταφορών και εφοδιαστικής. Το εκπαιδευτικό σχέδιο υι- the management of the transportation services. All”, un modello formativo ed un E-book dal titolo “Corso Base per Tecnico dei Trasporti, Logistica e Spedizioni” in TTT - TARANTO THINK THANK: Workshop e Master οθετήθηκε από 25 σχολεία δευτεροβάθμιας εκπαίδευσης osservanza del Sistema europeo di crediti per l’istruzione Plan per parti interessate e capacity building. την 1η Δεκεμβρίου 2015. e la formazione professionali - ECVET. Il modello è stato Le attività svolte dall’Autorità Portuale di Taranto per con- adottato da 25 scuole superiori dal 1 Dicembre 2015. to della Regione Puglia - Ufficio logistica e grandi progetti, the “communicative acts“ rightly used. citizen Although from an economical point of view, the local public transport sector represents a strong information asym- TTT - TARANTO THINK THANK: Εργαστήρια και Master metry part in the market3 (Authority vs. operator). The aim sono basate su un modello formativo in due fasi orientato Plan για τους ενδιαφερομένους και την ανάπτυξη ικα- of this paper is to investigate the fulfillment and the cost of TTT - TARANTO THINK THANK: Workshops and Master alla capacity building. Oltre ad un ciclo di workshop sulla νοτήτων. the introduction of a decision support system4 in the mo- Plan for stakeholders and capacity building. Legislazione europea in materia di trasporti e sulle sfide Οι δραστηριότητες που διεξήχθησαν από το Λιμεναρχείο bility sector: a possible evolution for the communicative The activities carried out by Taranto Port Authority on be- della logistica rivolto a parti interessate e operatori, è sta- του Τάραντο εκ μέρους της Περιφέρειας Απουλίας - Τμήμα procedures and sometimes also of the language, used the half of Apulia Region –Department for Logistic and Great ta assegnata una borsa di studio per la programmazione εφοδιασμού και Γραφείου Μεγάλων Έργων σε δύο στάδια, Projects Office are based on a two steps training pattern di un Master Plan in Logistica per l’area. Il modello si basa πρότυπα της εκπαίδευσης που προσανατολίζονται στη oriented to capacity building. Beyond a cycle of workshop sulla formazione professionale delle parti interessate e δημιουργία ικανοτήτων. Πέρα από ένα κύκλο σεμιναρίων on the European Legislation on transport and Logistics sulla sensibilizzazione in materia di gestione dei trasporti. σχετικά με την Ευρωπαϊκή Νομοθεσία για τις μεταφορές challenges, for stakeholders and operational, a scholar- και την Εφοδιαστική, για τους ενδιαφερομένους και επαγ- ship have been granted to set up a Master Plan in Logistic γελματίες, δημιουργήθηκε μια υποτροφία για να την δημι- for the area. The pattern is based on professional training ουργία ενός Master Plan στην εφοδιαστική για την περιο- for stakeholders and awareness enhancement for trans- χή. Το σχέδιο βασίζεται στην επαγγελματική κατάρτιση σε port management. ενδιαφερόμενους φορείς και την ενίσχυση της ευαισθητοποίησης για τη διαχείριση των μεταφορών. operator 1. Puglia regional administration–Logistical Office and Plannig Manager; [email protected]. 2. A.Re.M. – Regional Mobility Agency; [email protected]. 3. In the economic supplying process for the public transport services is well know the strong gap due to the lack of the sharing of information due to the many aspects of the supplying chain. As the low-cost nature of SIEG, in fact a service for which there are economic reimbursement for what you give, whoever offers a transportation service, as an economic operator, will gain useful information for his benefit during his economic activity. Such information (organization of the shift of the , of the staff, dynamism and admnistration user / client contrubutor / sponsor FIGURE 1 Triple relationship between the stakeholders. variability of the need...) often are unknown, not perceived and/or not sufficiently institutional communication “measured” from the manager who supervises the services planning. 4. A decision support system is a computer-based information system of analysis, classification and identification of possible scenery of decision support. It allows to increase the effectiveness of the data analysis as it provides a support to the “decision tree“, typical of the real world and of the planning. It is not just a support software, but also methods and tools directed to business intelligence and specific technologies such as Expert Systems. 5. The relationship that you can recognize in the governance of local public services and then in public transport services is threefold because each of the actors involved: citizen, operator, Authority is an integral part of the public transport system. In addition, the particularity of the public transport sector compared to other local public services is to identify another dual nature in the citizen: that of user / customer every time he uses the service and contribute in covering the costs through rate , and that of a taxpayer who, through general taxation, becomes “sponsor” of the public transport sector. 49 In this context, therefore, the efforts of communities, and, therefore, how complex can become the govern- relations between stakeholders, recognizes, in fact, a aimed at ensuring the full accessibility of data on local ment of the relations between these entities. metalinguistic function of the data. public services represents an evolution of the guaran- In this scenario, characterized by the massive produc- tee of access to administrative documents provided by tion of public data, it is not permissible the asynchrony 2. A MODEL OF DECISION SUPPORT Law n. 241/1990. The paradigm offered by Open Data, of classical communication, entrusted, for example, to ON THREE LEVELS therefore, change the concept of openness towards the the production of static data, often in a report, or in The collection of data arising from the relationships Au- 3. INFORMATIVE EFFORT of opportunistic behavior of one of the stakeholders, the overall accessibility of public data of which the Admin- deferred time, unpublished and sometimes in a not thority-operator-citizen can be modeled as a system of A so punctual descriptive approach of the relations that exchange of information can be distorted, even in order istrations are holders (Legislative Decree n. 235/2010). editable format, which obviously affect the timeliness decision support at three levels (three-lyer DSS) which, affected much of the “historical influence of the paper” to guide the market towards partisan positions. and effectiveness of government actions in this sector together with the appropriate verification procedures, as well as the costumes, result of a localist optimization Finally, the frequency expresses the recurrence of trans- It’s easy to see how much the copious amount of infor- in addition to undermining the efficiency of the entire becomes the main feeder of the entire Open Data digi- services, exhibits, with no doubt, the problem of the ef- actions: the rate of exchange of information in the rela- mation generated by public transport sector is: system. tal ecosystem of mobility services. fort required to convert and translate these costumes tions between the stakeholders. I LEVEL Information generated / related to administration procedure between the entities that inhabit the transport system The concept of uncertainty, however, refers to all the takes advantage of the intelligent content of their re- characters of uncertainty, environmental and behavio- ports to confuse the electronic communication with the ral, which is exposed to exchange information among real one. the Authority, operator and citizen/user. Due to environmental changes, even temporary, or because of the risk II LEVEL information generated / related to transport company in communicative acts in step with the times. users / client The treatment needs, access, processing and publica- I level stop position, timetable, fares, ticketing, levels of ser- tion of each information, also in a distributed and com- First level is the information structure that supports the vice, quality of service, real time tracking, telematic petitive form, can only be supported by suitable infra- processes of planning and scheduling, management of services of infomobility on board, on land and in mo- structures and specific infotelematic services dedicated service contracts, to verify the quality of transport ser- bility (mobile/smartdevices), tariff, services declaration to the acquisition, processing and handling of such vices, relations with citizens, users and other Authority charter; data. In this sense the “communicative acts” typical of transport services of different ranks. This level pre- management of a service contract and/or the relation- pares detailed analyzes on the status of the proceed- contrubutor / taxpayers ship between Authority and citizen, for example, are ings and the implementation of management policies. cost of services, subsidies, bonus or penalties vs. op- deeply revisited in their form which migrates from the erators, quality of service; material to the immaterial, from paper to electronic by II level a real meta-language by with the communicative acts To support the encoding and decoding of communica- are scanned and fleshed out. tive acts of operators transport services, the second operator Depending on the mix of the previous parameters III LEVEL information generated / related to citizens (users or taxpayer) characteristic of the so-modeled informative cost, an economic process of the providing of the transport ser- effective conversion effort of communicative of the vice, the theoretical framework for such operation of acts to a three-layers architecture is identifiable. How- conversion is due to the economy of transaction costs ever, it tends to cancel if we think in marginal terms: (Coase, 1937). the marginal cost of this conversion is invalid because the economic efforts and re-organization is supported FIGURE 2 Three-layers model of DSS for the mobility system. level of the DSS provides the functions of the interac- location of means of transportation, regularity of ser- Referring to negotiations relationship that involve the This theoretical perspective can be suitable to under- only in the initial phase. stand the relation of interdependence developed in the field of local public services (Ruiter, 2005), on the basis 4. SPECIFICATIONS OF THE THREE-LAYERS DSS of contractual relationships that are defined between The multiple relationships, of which the interconnec- the various stakeholders (Coase, 1937; Williamson, tions and information efforts have been represented, 1975, 1985). can be managed through specific functionality of a data vices, value of production, payment deadlines, evasion, Those involved in planning, use, operation, monitoring tion with the Authority for the exchange of instruments connections between their distinct but interlaced. This board safety, quality of service, attendance, traffic in- and control of public transport are asked to a para- in the management of service contracts, accessibility of structure shall act as a validator of communicative acts Transaction costs (or information) in a regulated mar- comes, program changes, preparation of applications digm shift in communications increasingly oriented to services, planning and periodic reporting of the results circulating among stakeholders. No application will be ket may be identified in the specific nature of the ser- The DSS at three levels, in fact, identifies an informa- for tenders, services declaration charter; big data analysis if you want to achieve the goal of in- of production. misunderstood, ignored or treated independently. The vice being traded, of the degree of uncertainty and the tional hub for dedicated hosting architecture and facili- features offered by DSS help to keep alive the entire frequency of trades. tate the thematic collection of information. tegration with the rest of the smart services available structure oriented to datamining. administration to intelligent communities and smart cities. The trend, III level digital ecosystem that, when fully implemented, can regularity of services (delays, cancellations), production which has led to this paradigm, is the completion of a The third level provides channels of communication to also provide a “load-bearing function” to relations, The specificity of the service also refers to the unlimited More precisely, the architecture must be sufficiently of services, quality of service, performance indicators, digital ecosystem of mobility achieved through the so- service users useful not only to the enhancement of the preventing a possible “fall” of some of the connections transferability of knowledge developed within a given articulated to provide functions of data management, fault reaction plan, available resources, attendance cial dimension of each actors in field. Contributions of collective intelligence as an indispensable tool for the generated. report (Hoetker and Mellewigt, 2009); i.e. the specificity data mining and business intelligence, such as: services, traffic incomes, analysis and validation of ser- collective intelligence to the conscious use of the ser- management of immediate feedback on the choices vices programme, management of credit and assess- vices for the city favors the propagation of information made, but also to enhance “appeal” of public transport. ment of applications for tenders, services declaration through semantic rules that are far from those of the charter. conventional languages. In this sense the change of communication paradigm, required by the system of of service is a measure of the degree of reusability, in Beyond that ICT solutions in support of social, institu- different contexts and/or reports, resource exchange • dematerialize the management activities of service tional and commercial streamline and make the com- item (information) without losing the informational contracts; An architecture so well represented, although modeled munication between “objects” different much more meaning. • recover margins of efficiency /effectiveness in ad- with “only” three functional levels, creates numerous economic. The flexibility of model of internetworking ministrative proceedings; 51 • ensuring appropriate level of transparency of ad- 5. OPEN DATA AND INSTITUTIONAL 6. CONCLUSIONS ministration; COMMUNICATION In an high value-added economy framework, mobility • validate the open data of the sector; According to the expectations of transparency of ad- dedicated services need to share information among • be back-compatible with the existing procedures; ministration, also the structuring of effective com- themselves and with their domain of existence. This • incorporate the salient features necessary to moni- munication is a legal duty of the Administration6. The is not a possibility, an opportunity that you can decide tor the ticketing system and the flow, statements of communicative activity, which has become a strategic whether or not to seize; it is no longer only a competi- account of the distance covered, delays, cancellations, component of institutional action, is one of the fun- tive advantage but it’s the time to take “shared intel- damental pillars of the modernization process of the ligence“ of relations which is, by now, a precondition multiple relationships that have seen the figures of for enter in the more profitable markets. In this sense, citizens turn from simple “administered” to cooperate recognizing the function of “rewriting rules of commu- in the field of public decision-making as in the case of nication“ that offer open data allows a significant evolu- debàt public provided for the development phases of tion in local public transport context. Simple changes to major environmental changes and /or infrastructure in working practices, production processes and language France. of communication can greatly enhance the productiv- Timetable, services programm and rolling stock concessions, sanctions, rewarding ...; • avoid duplication of data structures, formats and Infomobility & ITS procedures; Service regularity • reconstitute the fragmentary nature of the programs and their changes; Rewarding & penality • identify a set of indicators dedicated to the certification of the quantity and quality of service; Subsidies • represent an “almost standard“ for the competitive procedures. This synthesis is a minimal core of “output of service“ that the result-oriented Administration, is committed time of the re-programming, decision-making, control I II tional functions of public communication: the regula- and also of the generalized cost of production sector LEVEL LEVEL tory function, the service function and the function governance. Fare facilitation to maintaining it updated to allow an adequate level ity of companies and public administrations: reduced The availability of open data condensation, the tradi- Planning of institutional leadership in the provision of its public BIBLIOGRAFY Paolo Canonico, Ernesto De Nito, Gianluigi Mangia, Lorenzo Mercurio, Mario Pezzillo Iacono, “Modelli di governance nei servizi pubblici: il trasporto pubblico locale in Italia”, Electronic Journal of Management, n.1-2012; Antonella Azzariti, “La disciplina dei servizi pubblici locali di rilevanza economica alla luce della sentenza 199/2012 della Corte costituzionale e delle recenti novità normative”, Università di Bologna; Mauro Draoli e Anna Petrucci, “La governance del processo di dematerializzazione nella P.A. italiana: valutazioni di impatto”, CNIPA S. Armenia, D. Canini e N. Casalino (2007) “A System dynamics approach to the Paper Dematerialization Process in the Italian Public Administration”- itAIS 2007 Coase R.H. (1937), “The nature of the Firm”, The Economic Journaql, vol. 44 participatory, which although in a classic organizational context have different specificities, the innovative approach in which the Administration is increasingly transport services. III called upon to operate is, in fact, confused. It is due to LEVEL the low level of aggregation of open data. The computational capabilities increasingly pushed and the variety of fast, s reliable and widely accessible infotelematic Trip planner Ticketing services allows working with disaggregated data that could also be rearranged depending on the information content that are to be highlighted. In this process, the limit of the traditional functions of public communication is very weak in favor of a renewed concept of “communicative act“. Services declarations Bidding evaluation On board safety / security FIGURE 3 Specifications of the three-layers DSS. Payment 6. Italian law 7 June 2000, n. 150 “Regulation of the activities of information and communication of the government“ imposes on the government the obligation of communication that is tied in a two-way with the provisions relating to administrative procedure and transparency of the Law 241/1990. These two provisions are complementary, clearly define the centrality of relationships in the field of local public services, including the citizen/user, Authority and operator. 53 Infomobility in Europe, good practices and new services Eng. Sanja Bojic Associated Professor in Logistics at University of Novi Sad SUMMARY 1. Introduction 2. Development of Infomobility Services in Europe 3. Examples of infomobility good practices across Europe 4. Infomobility services offered by the GIFT 2.0 platform 5. Conclusions the current traffic conditions, or monitoring the physi- overall transport chain that should address three major ment of these innovative transport technologies across cal state of the driver, etc.). challenges: optimal use of existing capacities, increase Europe. This Directive is an important instrument for • They promote the sustainable mobility by support- in traffic safety and reduction of the negative impact of the coordinated implementation of ITS in Europe. It ing the communications between decision makers and traffic on the environment. aims to establish interoperable and seamless ITS services while leaving Member States the freedom to de- users of the transportation system, providing a growing awareness of the mobility problems and knowledge In relation to the ITS Action Plan, the European Com- of these systems potential. mission initiated creation of the ITS roadmap (2007). cide which systems to invest in. The EC-ITS roadmap stated the following core ITS ap- 3. EXAMPLES OF INFOMOBILITY plications: GOOD PRACTICES ACROSS EUROPE Abstract 1. INTRODUCTION the set of technologies and procedures which provide The possible services, understood under the term in- The growing popularity of mobile and location aware de- Information exchange among stakeholders within the the required information to managers and customers fomobility, are extremely heterogeneous and range vices enabled the deployment of infomobility systems for transportation chain can significantly increase net- in order to obtain an efficient mobility of private and from the simple notification of points of interest (POIs), 1. Seamless real-time travel and traffic information in- ity demand in a sustainable way and to encourage the providing an access to information and services for the works’ overall performance in all respects. Network public transport. such as museums or restaurants on the user’s route, to cluding multi-modal journey planning and information use of environmentally friendly modes of transport, support of user mobility. Within this paper, the concept operators look to optimize capacity and guarantee real-time alert of critical events, such as car accidents system (contributing clearly to the three high level ob- most of the European regions and metropolis initiated of infomobility and its influence spheres have been over- traffic times, while maximizing safety and minimizing Infomobility has a potential to decrease environmen- or train delays. jectives). development and application of different infomobility viewed. Furthermore, the development directions of the environmental impact. Network users look for simple tal, social and economic transportation costs. There- infomobility services in Europe have been given followed use, consistency and reliability. Governments are con- fore, particularly in the developing countries, it is an The way a user accesses the information depends on 2. Freight information systems combining operators’ with the description of some good practices implementa- stantly looking for ways to reduce environmental im- increasingly debated theme. the type of these information and on the characteristic freight-flow & public authorities’ traffic flow require- Some of the good practices infomobility services, that tions across Europe. Additionally, new infomobility ser- pact of transport. As their common aim can be defined of the offered service. Most of the infomobility usage ments contributing to the optimum use of road capac- will be shortly presented, are: viced, developed and tested within the project GIFT 2.0 are a well-functioning, multimodal transportation system. According to the Arena et. al., 2012, various authors technologies are portable devices which use systems ity and the reduction of negative impact on the environ- introduced. For this kind of a system, meaningful and shared real trace back this importance to their potential capabili- like GSM, WAP, GPS, etc. Among them the most com- ment. time information is the key. ties: monly used are: notebook and netbook, smart phones The growing popularity of mobile and location aware • ITS can contribute to reduce congestion and travel devices enabled the deployment of infomobility systems for providing an access to information and services for the support of user mobility. Key words: Infomobility, good practices, new services In order to provide an efficient response to the mobil- services. 1. The Infomobility system in Rome; 2. Infomobility and traffic management in the Berlin; and mobile phones. 3. E-Call leading to a reduction in fatalities. 3. “Ruhrpilot. time. Management and communication systems make 2. DEVELOPMENT OF INFOMOBILITY 4. Electronic Toll Collection as a key instrument for in- The Infomobility system in Rome is managed by the possible to improve information services (e.g. facilitat- SERVICES IN EUROPE ternalization of external costs. Mobility Control Center of the Capital. The Center was ed payment systems). This enables traffic flows redis- Mobility of goods and persons is an essential compo- tribution and creation of a more integrated transport nent of the European industry and services competi- 5. Traffic demand management leading to cleaner vision of the City Limited Traffic Zones, traffic lights and The term “infomobility” generally refers to Intelligent system that increases attractiveness and accessibility tiveness (EC, 2000). However, great impact of the road road transport and less congestion. parking. However, with their commitment towards the Transport Systems or to the specific operation areas of both public and alternative transport, and leads to a transport on the overall EU emissions of CO2, put mo- where they are applied and has many definitions de- modal shift to environmentally friendlier modes. bility management in the focus of the low carbon de- 6. The integration of several core applications on an with the development of the ITS led to the introduction pending of the author. • They indirectly reduce fuel consumption and emis- bate. open in-vehicle telematics platform. of the new integrated infomobility services. The first ap- implemented in 1998. Its initial jurisdiction were super- enforcement of the Access Control Systems together proach to Infomobility through ITS in Rome was made sions through the reduction of congestions and lost According to the Moraitis et al., 2003: The concept of time. The IT systems include navigation which helps Relevance of the Information and Communication According to the roadmap, user awareness and accept- by ATAC with the infopoint at the end of 1998. The ser- “infomobility” is the result of the application of technol- drivers to find the right routes and other systems pro- Technology applications in supporting Intelligent ance will play an important role in the successful de- vice was available on the ATAC website and since 2007 on mobile phones and palmtops. The service included ogies created to meet the needs of sectors other than viding information on the availability of parking lot. Transport Systems has been recognized by the Euro- ployment of these priority applications. The list should transport, which were subsequently used to tackle eco- • ITS increase the safety levels of transport and there- pean Commission and issued through the “ITS Action be enhanced with a limited number of other core appli- journey planner based on private or public transport nomic and social mobility problems. by reduces economic and social costs. This is primarily Plan” in 2008. (EC, 2008). cations identified by the stakeholders themselves. information, tourist routes made by public transport, realized through the vehicles and infrastructure con- In the Action Plan ITS applications have been recog- A new legal framework (Directive 2010/40/EU) was cycle paths and the map of the most important tourist trol systems (regulating the vehicle speed according on nized as key element for efficient coordination of the adopted on 7th of July 2010 to accelerate the deploy- attractions. It was translated in 5 languages. According to the Sterle, 2009: Infomobility indicates 55 Another system to provide information to public trans- tium for the on line provision of real time regional mo- well as supporting shippers in the choice of routes at tation toward railway station and airport. platform which allows to agro food enterprises to ap- port users was implemented in 2003 under the name bility services that enable traveler to reach their desti- a lower cost. At the same time, using the existing in- • The Electonic displays are equipping the local bus proach the e-market for all the actors of the supply MOBY. The system comprehended installation of LCD nations faster and more safely using different modes frastructures, the quality of services on the considered stops in Patras a real time linked with GifT 2.0 platform. chain. screens in 300 buses. The screens were connected to a of transport. Initially, the system comprehended areas routes will improve. All the solutions will be tested via • The GIFT 2.0 Smart Planner via web and applica- • E-Packaging System: is software for e-packaging central system via GPRS, providing following informa- of Bochum, Dortmund, Essen and Gelsenkirchen, but pilot scenarios selecting stakeholders through calls for tion iOS assist trips by providing travel routes sugges- which helps to small producers, manufacturers and tion to the passengers during travel: next stop, diver- until the end of 2007, it was spread to the entire Ruhr interests launched by partners. tions which respect to travel budget, available travel retail and commercial sectors to reduce high costs for sions of route, instructions for authenticators, tourist Valley. The complexity of the Ruhrpilot derives not only time and the traveler’s satisfaction and preferences.. transferring their goods due to their small volume. information, news, advertising messages, etc. from the size of the covering area but from the variety The GIFT 2.0 platform is a technological platform devel- In May 2007, ATAC has launched a new information ser- and interconnection of the stakeholders involved. oped with the aiming of address the trip choices both • Telecargo: is software able to clear the offer/deServices for freight and logistic: mand market via multiple schedules while maximizing use of full capacity using the electronic shipping mani- for passengers and freights. Among the project areas, vice called “ATAC mobile” which is accessible through mobile phones. The ATAC mobile includes the following 4. INFOMOBILITY SERVICES OFFERED BY THE GIFT 2.0 the platform supports the decision-making processes • Shop’n’Ship: informatics platform both for web and services: real time news on traffic, Traffic Bulletin, Ur- PLATFORM of the travelers as for the modes of transport, costs application for Android and IOS to ship forward goods ban Travel Time, Journey Planner, Videocameras, Bus GIFT 2.0 aims at demonstrating how to develop the and destination both regional and cross border routes. bought in retails directly home with a Secured System of 5. CONCLUSION arrivals. Adriatic-Ionian geographical area, in Apulia and Greek The public transport users can easily receive real-time Payment which ensure the payment after the delivery. In order to provide an effective response to the existing fest which will be provided for all kind of freight. Regions, with multipurpose approach through the joint information on trip planner, costs, transit time and po- Realized by Informa Scarl and Aries Lts on behalf of the and expected mobility demand, to deal with congestion Infomobility and traffic management in the Berlin coordinated management of existing infrastructures sitioning of the conveying. Chamber of Commerce of Bari. and pollution and to encourage use of environmentally is realized through the Berlin VMZ computer supported and common services, in order to intercept new traffic • LCL – Less than full-Container Load: service of ship friendly modes of transport, most European regions and management system. The system is operated by Si- flows and consolidate redistributing the existing ones forwarding for enterprises which allows optimizing the cities are employing IT systems, such as real time infor- mens on behalf of the German state of Berlin, in a pub- in an optimized way, minimizing generalized costs. costs and transiting time through the physical platform mation for travelers and public transport information. lic private partnership. The VMZ system collects the real Project outputs are linked to the concept of unique “vir- located in Bari, equipped even with Halal certification. Although the initiative comes from the EC, the level of time traffic data through the network of solar powered tual logistics” platform at three levels: CBC, intraregion- The service is realized from Irp Intermodal&Logistics development and type of new services differs among sensors, the data gathered from the taxi companies al and beyond borders. It aims to create an informative • BAST - At Brindisi and Bari Airport trough BAST Services and Istop Spamat Spa on behalf of the Cham- regions and countries. At the moment are dominating and public transit authorities. The collected data are hub centre, focused on the improvement of accessibil- service is possible to interface with display showing real ber of Commerce of Bari. services that are dedicated to passengers and to the processed and provided free of charge as a traffic in- ity to Italy-Greece transport areas towards belonging time information for public transportation and ticket • Dangerous Good: Physical storage area to connect public transport users, but the level of services for the formation via internet, displays or mobile phones. The territories via integrated tickets and multimodal ser- machine toward Bari, Matera and Gargano peninsula Bari port with Freight Village for dangerous goods to- cargo transport are also constantly increasing. There are system had an impresive temporary upgrade called vices both for passengers and goods. The services will, coordinated with Pugliavola system. ward the supply chain network. The service is realized various good practices across Europe that could be used “Zentrale Leitstelle Verkehr” duting the Soccer World in the initial stage cover the following identified hubs: • Infokiosk and Inofservers are virtual information from Irp Intermodal&Logistics Services and Istop Spa- as an example. One of good practices, for sure should The platform comprehends the following services: Infomobility in real time: point wireless system on the platform of hubs connec- mat Spa on behalf of the Chamber of Commerce of Bari. be considered the services developed and introduced visitors in the inner city area, while the percentage • ports: Brindisi, Bari, Barletta (Prov. BAT), Monopoli tion in Patras, Araxos Airport, Patras Port, Pirgos and Ag- • Freight Exchange: Transpobank is a service for within the GIFT 2.0 project. share of private versus public city transport was 10 to and Taranto, Patras, Corfu, Cephalonia and Kyllini; rinion point and application for smartphone and tablet enterprises able to provide full/full transport system 90 respectivelly. • railways stations Bari, Barletta (Prov. BAT), Lecce, to plan trips via public transportation. with just in time service and saving costs. Realized by Patras; Foggia (adjacent); • Info-point is an application for smartphone and Transpobank Srl on behalf of the Chamber of Com- The “Ruhrpilot” is a regional traffic information and • airports: Bari, Brindisi, Araxos and Corfu; tablet available for passengers, cruisers and boaters in merce of Bari. management system for one of Europe’s most congest- • bus stations Bari, Brindisi, Barletta(Prov.BAT), Lecce, Patras port and In Katakolo, Patras, Paleros and Naf pa- • We Move Puglia: benchmark and promotional ser- Ioannina and Patras and Foggia (adjacent). ktos Marina. vice for typical production toward Emirates and China. Cup, supporting public trasport of more than 500 000 ed regions. It started with provision of a variety of on • IP4BU is a real time data entry service for shipping Realized by Unioncamere on behalf of Chamber of Com- time for the 2006 Soccer World Cup. Several local au- GIFT 2.0 will increase traffic flows by implementing lines in the port of Bari. The service foresees a tool of merce of Bari thorities, public transport providers, private companies both technologies and services giving accurate infor- ground link for people with special needs and display • Agrocart 2 - Exchange of Data and info ITS Platform and universities, for the first time joined in a consor- mation on cost and time required for shipments, as with timetable in real time of domestic public transpor- Agrocart 2 is an application integrated in the GIFT 2.0 line mobility information services on May 30, 2006, in REFERENCES Arena M., Azzone G., Franchi F., Malpezzi S. (2012) An integrated framework for infomobility. Third International Engineering Systems Symposium CESUN 2012, Delft University of Technology, 18-20th of June 2012; European Commission (2000), Green Paper – Towards a European Strategy for the security of energy supply, Office for official publications of the European communities; European Commission (2008), Action Plan for the Development of Intelligent Transport Systems in Europe. http://eur-lex.europa.eu/ legal-content/EN/ALL/?uri=CELEX:52008DC0886; European Commission (2010), Directive 2010/40/EU of the European Parliament and of the Council of 7 July 2010 on the framework for the deployment of Intelligent Transport Systems in the field of road transport and for interfaces with other modes of transport Text with EEA relevance. http://eur-lex.europa.eu/legal-content/EN/ ALL/?uri=CELEX:32010L0040; European Commission Intelligent Transport System (EC-ITS) 2007, ITS Roadmap Outline “Intelligent Transport Systems (ITS) for more efficient, safer and cleaner road transport. http://ec.europa.eu/ transport/modes/road/consultations/doc/2008_03_26_its_roadmap_outline.pdf; Moraïtis P., Petraki E., Spanoudaki N.I. (2003). Providing Advanced, Personalised Infomobility Services Using Agent Technology, Department of Computer Science - University of Cyprus; Sterle C. (2009). Location-Routing models and methods for Freight Distribution and Infomobility in City Logistics, PhD Thesis, Università degli Studi di Napoli ‘Federico II’. 57 Subject: ETCP Greece-Italy 2007/2013 Project GIFT 2.0 POSITION PAPER TOWARD SMARTER TRANSPORT travel information, planning and ticketing services’ The pilot cases are grouped in five types: platform, info- AND FACILITIES FOR PASSENGER AND FREIGHT (SWD(2014)0194 final). mobility, passengers smart services on last mile con- FLOWS THROUGH INFOMOBILITY • Action Plan on Urban Mobility (COM (2009)0490). nection, facilities for freight flows and logistics, training Position Paper on Facilities for Transport and Logistics through Infomobility The present Position Paper is written with the aim • Opinion of the European Economic and Social Com- models. of giving a bottom-up overview in order to address mittee. the next European and Territorial Cooperation Pro- • Opinion of the Committee of the Regions. First of all, the platform is the core of the GIFT 2.0. It is a grammes and the Green Paper on ITS and Transport • ETC Greece-Italy 2007/2013 Programme. technological info-mobility service developed with the 2020. • Report of the Committee on Transport and Tourism aim of addressing the trip choices both for passengers (A8-0000/2015). and freights. Among the project areas, the platform Abstract info-mobility services will be characterized by collabora- PREMISES The position paper on facilities for transport and logis- tion and interaction among users, stakeholders and pub- The idea to present a “Position paper toward smarter The Paper is based on the capitalization of results from tics aims to address the upcoming European Programme lic-oriented coordination provided through real time bidi- transport and facilities for passenger and freight flows” pilot projects carried out by local stakeholders and BACKGROUND: GIFT 2.0 PROJECT EXPERIENCE’S ers as well as the modes of transport, costs and des- 2014-2020 toward a more efficient use of existing infra- rectional communication between client devices and the was born since the project preparation and it is con- takes into account the real exigencies of “mobility” in GIFT 2.0 is composed by 25 pilot cases carried out be- tination both regional and cross border routes. Public structure through the info mobility and smart mobility and info-mobility system. sidered as one of the main output of GIFT 2.0 strategic different Countries. tween Greece and Italy in three main fields: info mobil- transport users can easily receive real-time information ity, facilities for freight transport flows and logistics and on trip-plannering, costs, transit times and positioning smart services for passenger and training. of the stakeholders. project. It is based on the pilot cases for freight and toward a greener transport system. It is based on the experience carried out within GIFT 2.0 with the aim of give an This paper proposes an innovative architecture to support passengers transport system implemented by the GIFT 2.0 strategic project has been developed with re- overview based on a bottom up approach pattern. the EC Legislator concerned with a more sustainable gen- whole partnership and the acting bodies. gards to the following Frameworks: supports the decision-making processes of the travel- All the pilot cases have been merged on a public plat- The pilot cases carried out for Info-mobility achieve the The growing popularity of info mobility systems that pro- both for passengers and goods, providing interaction and The aim of this work is to address the future project • Directive 2010/40/EU of the European Parliament form integrated http://mobilita.regione.puglia.it/web objectives of B2C information data flow and accessibility. vide access to information and services for the support of collaboration among different stakeholders and transport towards the capitalizing of the bottom up approach and of the Council on the framework for the deploy- site managed by Apulia Region. user mobility is at the core of GIFT 2.0 project as with the operators of different transportation means, ranging from methodology and the interaction between private and ment of Intelligent Transport Systems in the field of pilot cases developed within the strategic framework. planes to trains, buses, bikes and foot-paths. public transport actors to develop the transport and lo- road transport and for interfaces with other modes of The partnership is composed of 10 partners lead by Within the GIFT 2.0 project the Partnership is aware of gistics sector as key factor for the sustainable develop- transport. Apulia Region- Councillorship for Transport and Pub- the importance to provide a position paper able to sup- Current systems for info-mobility services assume that Design issues of the architecture, with particular empha- ment of a nation. • Commission Regulation No 454/2011 on the techni- lic Works – Department for Logistic and Great Projects port the process of making decisions towards Europe most information is already available on the web and sis on scalability, availability and interoperability of data, cal specification for interoperability relating to the sub- Office with the Metroplitan City of Bari, University of 2020. The PP’s bases the Position Paper on the follow- mobile devices somehow collect them with different forms critical in a collaborative info-mobility and more sustain- The Position Paper is based on three Declarations: system ‘telematics applications for passenger services’ Salento, Chamber of Commerce of Bari, University of ing elements: of IT languages. It is argued that the next generation of able friendly scenario, are discussed. “Bari Declaration on the cross-border facilities for pas- of the trans-European rail system. Patras, Innopolis, Region of Western Greece, Ioannina senger and freight framework through infomobility”. • Commission Communication entitled ‘Action Plan Chamber of Commerce, Chamber of Achaia and the a. Creating EU-wide journey planners will not by itself issued on November 27th , 2013, “Istanbul Declaration for the Deployment of Intelligent Transport Systems in Province of Barletta Andria and Trani. be enough to achieve better integration of the various on smart services for freight flows”, issued on Novem- Europe’ (COM(2008)0886. ber 19 th ,2014 and “Patras Declaration on facilities for • 2011 Commission White Paper entitled ‘Roadmap The partnership comprises as acting bodies the fol- needs to become more efficient and user-friendly and passegers”, issued on November 20th ,2014. to a Single European Transport Area – Towards a lowing entities: Brindisi Port Authority, Levante Port this process will be significantly enhanced by inter alia, competitive and resource efficient transport system’ Authority, Apulia Airport, Ferrovie Appulo Lucane, Po- the bottom-up approach and capitalization experienc- Besides, the outcomes of twenty- five pilot cases dem- (COM(2011)0144). litecnico of Bari, Interporto della Puglia, Transpobank es obtained from past projects. onstrate which are the bottlenecks to overcome in the • Resolution of 15 December 2011 on the ‘Road- Srl, Istop Spamat, Shop’n’Ship and Ktel. next future to achieve the objective of a more sustain- map to a Single European Transport Area – Towards able transport and logistic system in the area of Apulia a competitive and resource efficient transport system’ The pilot cases tested the services created on triple lev- planning and ticketing services are part of the answer and Greece, considering as a strategic hub to and from (2011/2096(INI)). els: survey of the users’ needs, EU policy in Transport, to the major challenges in the European transport sec- Europe towards other Countries. • Commission Staff Working Document entitled ‘To- Logistics and Its fields, feasibility studies carried out by tor, including those of sustainability, multimodality, ef- wards a roadmap for delivering EU-wide multimodal the PP’s. ficiency and economic viability. Therefore the effort will eration of info-mobility services for transport and logistics THE CHALLENGES TO BE ADDRESSED modes of transport. Each of these transport modes b. EU-wide multimodal travel information, journey 59 be equally beneficial to society, the economy, the envi- d. Architectural: systems are not designed for publish- A. The transport data flow management provision of transport -related services in order to clar- 1. Increasing legal terms of reference transparency to- 7. The technical part of opening up transport data is a ronment and the tourist and logistics industry. ing open data. Often they will have been developed ad 1. First of all, the Regional and European Legislators ify the principles and strategies to be applied for each wards a wider range of open data that could offer local small hurdle compared to the institutional aspect. Insti- hoc for a single operator, making the data difficult to should take into account that most of the transport contract and to avoid unclear applications among dif- authorities an opportunity to fulfill other local transport tutional and government arrangements are the key to access and extract. data held/owned by local transport authorities is gath- ferent transport bodies (public or private) and, indeed, policies, notably to promote sustainable travel choices gradually open data. A preferable solution may be to ered/used primarily for network management pur- within any single body andto define the requirements by: seeking to understand which data a public body creak a publication in a “standardized” form. e. Public concerns of privacy and accuracy: data may poses. They are first and foremost tools to support the of data level really available. holds/gathers in order to give a strategic value to data. need significant amounts of “cleansing” or anonymising transport authority manage the transport network in a before publishing. safe, efficient and sustainable manner. Thus, the data B. The network among different local hubs and 2. Creating a framework for open data based on a na- Above all, with regards this Position Paper based on the flow has to be of public domain, in different languages, their interoperability tional level as having a key role through policy and ap- GIFT 2.0 strategic project outcomes, the EC and who- interoperable but, at the same time, protected. The experiences carried out within the GIFT 2.0 project proach such as with standards. ever concerned with National, Regional and Coopera- c. The GIFT 2.0 is a strategic project in transport, logistic and ITS fields in a geographical area characterized by the following elements: • cross border area with EU’s borders; • peripheral, but with two EU gateways (Taranto and CONCLUSION Ioannina); f. Unrealistic expectations or dependency from the • high number of infrastructures not in network as public regarding the local authority’s capacity to pro- hubs; vide consistent, convenient and reliable data all the 2. Second, the vast majority of data held by local au- levels as well as cross-border conditions with last-mile 3. Improving the quality of data through feedback • common legislations; time. While the local authority will develop and release thorities remains first and foremost a tool for manag- bottlenecks, together with existing infrastructures. from the developer community, together with the qual- • jeopardized transport operators systems; data, it is essential to putting a data “by-product” to ing traffic, public transport and other mobility services. Thus, it is of utmost importance to: ity of service for users, by harnessing the creativity of • The EC should not be over-zealous in the adoption • last-mile bottlenecks in whole area. good use – the core function of the local authority re- The market of data flow has to be regulated by com- the apps developer community to produce innovative of new regulations in the fast changing area of opening mains the management of public assets on behalf of mon principles which allow the private sector to man- 1. Identify the hubs and map the infrastructures with services based on one or more data feeds. up public sector transport data. the public, with the common good in mind. age contracts also with public bodies and /or to oper- a common framework of “door-to-door point” of inter- ate within Private-Public Partnership (PPP). exchange. The main difficulties identified by the PP in the GIFT 2.0 project development are summarized in the following tional Programmes during the forthcoming regulation could be replicable in other similar situations at local on ITS may include provisions such as: • The EC should not mandate the use of data stand4. Balancing the cost of service provision by allowing ards in the absence of comprehensive evidence of their the local authorities to focus on data acquisition and suitability for open data. items which are very common at an EU level and of- RECOMMENDATIONS TO THE EUROPEAN COMMIS- ten mentioned in the preparation documents for White SION AND NATIONAL LEGISLATORS AND TO WHOM 3. Third, it is very highly recommended to create a joint 2. Optimize the existing infrastructure knowledge management, while the private sector takes on some • The EC should avoid regulations which may benefit Books on Transport and ICT policy: IT MAY CONCERN platform connected with local operators capable to up- through an interoperative map that can develop local of the burden of disseminating information to users. the large, multinational information service providers Within the GIFT 2.0 project, the partnership tested the date real-time data. strategies for the distribution of passengers, offer a a. Resistance to information service providers, due, in addresses of European Legislators and National Opera- some cases, to the fear of the threat of competition. tives. to the detriment of local and regional initiatives. smarter transportation in a unique national database 5. Realizing an effective info-mobility strictly related to • The EC should adopt a focused and balanced ap- 4. Fourth, it is necessary to define the minimum level network interacting with TEN-T corridors and “local” fa- local challenges in making transport data available. It is proach regarding the transport data to be opened up, of requirements for data flow management and stor- cilities. of outmost importance to set up a balance sheet sys- enabling data to be opened up gradually and start- tem able to build up and provide the open data flow ing with data holding mutual benefits for both the public body and the developer community/market. b. Data control and ownership, for instance where data As far as the challenges to be addressed are concerned age to overcome difficulties for lack of an information is owned by a cross-agency institution (eg, passenger the position paper is based on three main contents: system, or fractioning of total networks, especially in 3. Create dynamic database for infrastructure to cor- and also relate to the ongoing costs of maintaining a cross-border perspective. Overcoming inconsist- rect transport and logistics planning on European, open data and ensuring that authorities have the re- transport authority) or data is provided by a contractor. Some concerns cited by contractors, especially those A. Transport data flow management ent data with regards quality and completeness helps National and Regional level for a more efficient Action sources to update/refresh the data once published, as This paper is produced within the GIFT 2.0 strategic operating in the passenger transport sector, include: B. Network among different local hubs and their inter- avoid misinterpretations by operators or stakeholders. Plan of Transport. well as offer the support that must be provided to the project by the Partnership Working Group. 5. Fifth, it is suggested to reduce the costs of the trans- C. The info-mobility integration system for passen- port authorities’ data management system through the gers and goods 6. Investigating a possible business model in order to integration of a regional and local data flow system in The experience developed within the GIFT 2.0 demon- understand the costs and benefits of opening up data ‘competitor or commercially sensitive’, ‘fear of use for measuring operational performance’, ‘extra burden on operations’. developer community. operability C. Info-mobility integration system for passengers and goods. c. Organizational: there is no clear process/practical The present position paper aims to address the next one national as an integrated network at a manage- strates that the lack of a practical framework to guide which actually is based on free-of-charge data from lo- framework to guide transport authorities in opening up choices of EU and Regional Legislators aimed at the Eu- ment purpose level and not below. authorities in making data available is the main bottle- cal authorities with no liability for either loss or profit their data. Open data is a relatively new practice and rope 2020 objectives with the purpose of capitalizing neck to overcome. Thus, to ensure an effective system, from use of the data. there is little (if any) documented good practice or guid- the project results as well. ance available. 6. Sixth, it is warm by suggested to create a framework it is suggested to integrate the following actions with for contracts between public and private bodies for the the aim of: 61 This is a project realized by the Region of Apulia - Councillorship for Public Works and Transport - Logistics and Great Projects Office. Funded from European Territorial Cooperation Programme Greece - Italy 2007 - 2013. In cooperation with: METROPLITAN CITY OF BARI UNIVERSITY OF SALENTO CHAMBER OF COMMERCE OF BARI REGION OF WESTERN GREECE INNOPOLIS UNIVERSITY OF PATRAS IOANNINA CHAMBER OF COMMERCE CHAMBER OF ACHAIA PROVINCE OF BARLETTA ANDRIA AND TRANI Design: NEVER BEFORE ITALIA giftsmartways.com