Eric Brush, General Manager

Eric Brush
General Manager
Sound Garden
Q. Often there is a high turnover in the retail business.
The Sound Garden has been downtown for 18 years. To
what do you attribute its successful longevity?
A. We mix an independent spirit with solid, proven core
business values. It’s OK not to be a “mall store.” To do retail
well takes proper signage, design, structured hours,
cleanliness, etc. Target is an amazing retailer. Notice the little
things that they incorporate into your own unique shopping experience.
Q. Why have you chosen to continue doing business in Downtown Syracuse?
A. The Sound Garden relies on a diverse population. We believe in being a downtown anchor tenant and
forging our business path based upon the variety of people who frequent our stores. Every race and every
age group shop at Sound Garden.
Q. In your recollection, who has been your most famous customer?
A. John Densmore of The Doors, Chris Robinson of The Black Crowes and even
actress Kate Hudson have shopped here. The list is pretty long.
Q. What is your vision for the Downtown Syracuse of tomorrow?
A. I’d like to see a larger mix of
independent retail, restaurants
and bars. Downtown should offer
different choices mixed with the
convenience of the suburban mall.
Available parking, walkability,
variety of retail and affordable
rental units should attract
the next generation.
“We mix an
independednt
spirit with solid,
proven core
business values.
To do retail well
takes proper
signage, design,
structured hours,
cleanliness, etc.”