2005 Investor Day - Sydney - Australian - Coca
Transcription
2005 Investor Day - Sydney - Australian - Coca
Profitably Growing Per Capita Consumption in Australia Pat Malloy Director, Sales & Customer Service Warwick White Managing Director Jeff Maguire Operations Director 13 October 2005 October 2005 1 Overall Agenda Capitalising on the Health & Well-being Lifestyle Trend Warwick White Cementing stronger customer relationships with tailored solutions Pat Malloy Leveraging our capital and scale for value and service Jeff Maguire Current Trading Environment Warwick White October 2005 2 1 The Australian business continues to grow strongly $M 2001 to 2004 CAGR +15.2% EBIT Growth of CCA Australia 450 400 350 1993 to 2000 CAGR +7.0% 300 250 200 150 100 50 0 1993 October 2005 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 3 Our Success Continues to be Driven by Execution of our Pillars of Growth 1. Product and package innovation 2. Non-carbonated beverage expansion 3. Growing product availability through cold drink placements and outlet expansion 4. Customer service improvement 5. Revenue management and cost discipline October 2005 4 2 Our Success Continues to be Driven by Execution of our Pillars of Growth 1. Product and package innovation 2. Non-carbonated beverage expansion 3. Growing product availability through cold drink placements and outlet expansion 4. Customer service improvement 5. Revenue management and cost discipline 5 October 2005 The Australian Beverage Market: There Is Still Significant Potential for Growth Total market size: $9.0bn CCA share in each category Market Size based on Litres consumed CSD 19.0% Energy Other 58% 19.0% RTD Coffee/Tea CSD 60% Water 35% Juice 6% Sports 46% Energy 8% RTD tea 4% Sports Juice Water 1.7% 0.4% 0.5% 1.6% October 2005 6 Source: Industry Estimates/ACN Food & Convenience T1/T2 3 We still have not maxed out the per capita consumption growth Each week, every Australian drinks one more of our beverages than they were in 2000 CCA volume growth of 5.2% pa since 2000. Consumption of Commercial Beverages In Australia has increased from 1,218 per capita in 2000 to 1,266 per capita in 2004 In 2004: Total Industry Non-alcoholic ready to drink beverage per capita (8oz Serves) 2500 2278 1912 2000 1659 1500 1178 UK France 1377 1142 1415 1511 1266 1021 1000 7 October 2005 Mexico USA Spain Germany Canada Belgium Australia 0 New Zealand 500 Source: TCCC Infact – Market Estimates We now have a Strong Portfolio of Brands to Tap into all the Consumer Needs States The Coca-Cola System: Bringing You A World Of Refreshment Simple Pleasure Sugar CSDS October 2005 Better for You Pleasure Sugar Free CSDS Health & Lifestyle NCBs & NPD 8 4 CARBONATED SOFT DRINKS Global Comparisons Highlight That There Is Still Significant CSD Growth Potential… The Carbonated Soft Drinks Market ($4.9bn, 2,400m litres) Australia consumption patterns and consumer habits follow the US Australian CSD per capita at 63% that of the USA In 2004: Total Industry Carbonated Soft Drink Consumption Per Capita (8oz Serve) 900 777 800 700 624 600 500 400 339 379 400 New Zealand UK 493 497 Australia Northern Ireland 463 428 300 200 100 0 Germany Belguim Canada 9 October 2005 Mexico United States Source: TCCC Infact – Market Estimates CARBONATED SOFT DRINKS In Australia, Sugar Free Products Have Grown From 23% to 27% of The Market in 7 Years ACNielsen Food & Convenience (T1/T2) - Value Sales (000s) Sugar Free CSDs Sugar CSDs 6.9% 8.1% 5.1% 0.8% 1.9% 3.9% 5.6% 27% 23% 1998 1999 2000 2001 2002 2003 2004 Value Growth October 2005 10 Source: ACNielsen Food & Conv (T1/T2) 5 CARBONATED SOFT DRINKS Sprite is Leveraging Its Urban Youth Connection and Zero Young Adult Opportunity The Opportunity Sprite highly responsive to support – and Sprite Zero communication haloing back onto Sprite brand Sprite Sales +8.4% YTD October 2005 11 Source: TCCC Infact – Market Estimates CARBONATED SOFT DRINKS Sprite Zero Ad October 2005 12 6 CARBONATED SOFT DRINKS Against This Background, Diet Coke Has Grown in Volume by 25% and contributed $498M to growth since 2000 Launched in Australia in 1983 Core user base of loyal female drinkers (70% of volume) 70% of volume from highly loyal daily drinkers Diet Coke – Australia’s favourite diet brand amongst Australian women Campaigns over time have developed a sexy, confident, female character Flavour variants over the last 3 years have brought in new users to the franchise 2006 Driving Equity: “Its Good to be Me” CARBONATED SOFT DRINKS October 2005 13 Diet Coke Ads – The Business Presentation May 2005 14 7 CARBONATED SOFT DRINKS However, As Older Consumers Reduce Their Frequency Of Consumption of Sugar CSDs, Not All Of Them Move into Diet CSDs…. INCIDENCE (PAST 24HRS) CSD X AGE 60% 55% 50% SUGAR 43% DIET 40% 30% 32% 33% 26% 20% 10% 9% 13% 6% 16% 9% 8% 7% 0% Total October 2005 12-19 Years 20-29 Years 15 30-39 Years 40-49 Years 50-65 Years Source: COG 12MMT May ’05 – All Beverages CARBONATED SOFT DRINKS To fill this Gap, We are Introducing….. October 2005 16 8 CARBONATED SOFT DRINKS And now lets taste it.. 17 May 2005 International Markets Highlight Overall Potential Of The Water Market (Currently $1.2bn, 740m litres) WATER Household penetration remains low relative to the long term potential of the category 80% of consumers claimed they consumed tap water in the last 24 hrs Bottled water has only 17% household penetration In 2004: Total Industry Packaged Water Consumption Per Capita (8oz Serve) 800 760 700 576 600 580 585 522 500 402 400 300 240 200 100 152 152 96 47 0 NZ October 2005 Netherlands UK Australia Canada USA 18 Germany Belgium France Spain Italy Source: TCCC Infact – Market Estimates 9 Our Increased Investment in Water Driving Results with 12% Volume and 21% Value Growth pa Over the Last 3 Years Water - Volume & Value Growth (ACN Food & Conv) 35.0% 31.6% Volume Grth Value Grth WATER 30.0% 25.0% 20.8% 21.1% 20.0% 15.0% 16.9% 14.6% 14.5% 12.2% 10.2% 10.2% 11.2% 10.4% 10.0% 5.7% 5.0% 0.0% 1999 October 2005 2000 2001 2002 19 2003 2004 Source: TCCC Infact – Market Estimates We Have The Most Powerful Portfolio of Water Brands in The Australian Market Place WATER Younger At Home Out & About Older No 1 share of voice in Water October 2005 20 10 Key Brand Initiatives to Increase Total Water consumption ensure We have an Offering for every Water Occasion WATER Mount Franklin Sparkling & still in glass Premium glass multi pack Drive in home availability of 1.5 litre multi serve & 6 x 600mL multi serve Pump Introduce 4 x 750mL multi pack Pump Pump 44 xx 750mL 750mL October 2005 21 WATER Mt Franklin Commercial May 2005 22 11 Key Brand Initiatives to Increase Total Water consumption ensure We have an Offering for every Water Occasion Peat's Ridge • Drive Value through pack innovation WATER Neverfail • Leverage the brand with the 5 litre pack October 2005 23 Relaunch of Deep Spring Re-ignite as the adult carbonated good for you offering October 2005 24 12 Deep Spring Commercial 25 May 2005 Building on Fruitopia’s Early Success, We Will Continue To Drive Value Ahead of Volume Growth In The Juice Market • 2nd largest NARTD category behind CSD (21% share of NARTD market) • Juice growth driven by consumers desire for healthy beverage solutions JUICE Juice & Juice Drinks - Volume & Value Growth (ACN Food& Conv) 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% -0.5% -1.0% -1.5% October 2005 Volume Grth Value Grth Market Size: $1.4bn 766m litres 2002 2003 2004 26 2005 Est Source: ACN Food & Con (T1/T2); 13 Fruitopia Classic is now the Number 2 Brand in Foodstores ahead of Golden Circle Manufacturer % Share of Juice Launch of Fruitopia Classic 14 % $ share of Juice JUICE 16 12 10 8 6 4 2 0 Jun 05 Aug 05 Jul 05 October 2005 Sep 05 Golden Circle TCCC 27 Source: ACNielsen Foodstore Further Fruitopia product & pack launches will continue the growth momentum Fruitopia Carafe JUICE Alive’s “Juice bar” in a bottle October 2005 28 14 CARBONATED SOFT DRINKS And now lets taste Alive.. 29 May 2005 Powerade is “Powering Ahead” with +7.8pts Volume Share Gain in Quarter to Sept 2005 in Foodstores Powerade Volume % Share gain versus year ago SPORTS 10.0 9.0 8.0 8.0 7.7 6.0 4.0 1.1 2.0 0.0 -2.0 -1.9 -4.0 -6.0 -8.0 October 2005 -4.1 -2.9 -4.2 -5.6 4W/E 4W/E 4W/E 23/01/2005 20/02/2005 20/03/2005 4W/E 17/04/2005 30 4W/E 4W/E 4W/E 4W/E 4W/E 15/05/2005 12/06/2005 10/07/2005 07/08/2005 04/09/2005 Source: ACN Foodstore 15 We see a Big Opportunity to make Powerade a Mainstream Beverage In 2004: Total Industry Sports Consumption Per Capita (8oz Serve) SPORTS 49 (Estimated size: $0.3bn, 75m litres) 50 40 30 19 20 16 15 15 Canada Netherlands 11 10 0 Spain Australia 31 October 2005 New Zealand United States Source: TCCC Infact – Market Estimates Over the last 3 Years the Sports Market has grown by 14% in Volume and 20% Value CAGR Sports - Volume & Value Growth (ACN Food& Conv) 35% 31.6% 32.6% Volume Grth SPORTS 30% Value Grth 25% 20% 16.2% 13.4% 15% 10% 9.1% 6.0% 6.2% 7.1% 5% 0% 2001 October 2005 2002 32 2003 2004 Source: TCCC Infact – Market Estimates 16 Powerade : “It ain’t over ‘til you say it’s over” Watch this Space SPORTS New 1.0 Litre Powerade Grip bottle 33 October 2005 Significant Opportunity to Expand our RTD Tea Offering with Market forecast to grow at more than 50% Volume in 2005 In 2004: Total Industry RTD Tea Consumption Per Capita (8oz Serve) 180 162 (Estimated size: $0.05bn, 20m litres) 160 RTD TEA 140 120 100 80 49 60 40 20 1 1 2 2 UK Mexico Brazil Australia 9 14 15 Indonesia France 33 35 Canada USA 0 October 2005 Spain 34 Germany Japan Source: TCCC Infact – Market Estimates 17 We Will Drive Profitable Growth Through Communication & Innovation RTD TEA Launch Q3 05 – New Packaging Jan 06 Launch New Label & Packaging Q3 More to Come 35 October 2005 And the Energy Phenomenon Continues with Market Growth at Double digit levels each year since 2002 • 2nd largest growth category behind RTD Tea • CAGR from 2001 to 2004 was 12% Volume and 17% Value ENERGY • Coke system is committed to the Energy Category and we have grown 40% MAT 2005 In 2004: Total Industry RTD Energy Consumption Per Capita (8oz Serve) 50 40 30 20 10 0 Germany October 2005 Spain USA Australia Belgium Netherlands Japan 36 UK New Zealand Source: TCCC Infact – Market Estimates 18 We are Upping our Energy Credentials ENERGY Recharge Idea: “Obey Your Thirst For Energy” Watch this Space Q4 2006 October 2005 37 But to capitalise on our marketing investments this business is all about execution & our superior customer relationships October 2005 38 19 Our Success Continues to be Driven by Execution of our Pillars of Growth 1. Product and package innovation 2. Non-carbonated beverage expansion 3. Growing product availability through cold drink placements and outlet expansion 4. Customer service improvement 5. Revenue management and cost discipline October 2005 39 Dimensions of the Australian Business CCA satisfies Australia’s thirst, taste and refreshment by delivering the equivalent of 20 million 8oz serves per day; 75,000 Convenience Customers 5,000 Grocery Stores (supermarkets) 55,000 Venders 1,000 Representatives in the field every day helping our Customers 200 Call Centre Representatives focussed on Customer Service $2.0 billion of revenue delivers approximately $3.5 billion in retail sales October 2005 40 20 CCA responding to Australia’s changing Retail Market RETAILERS 1995 2005 Major Chains Supermarkets/Discount/ Variety Grocery/Discount/Variety/ Petroleum/Liquor National Convenience McDonalds/KFC/Cinema McDonalds/KFC/Subway/ Domino/Red Rooster/ Nandos/Michel’s/Muffin Break Restaurants/Cafes Essentially Chinese/ Foodservice takeaway Multi cultural – Vietnamese/ Thai/Greek/Indian, etc., sophisticated Al Fresco Pharmacies Fragmented Consolidated with increased shopper frequency 41 October 2005 CCA responding to Australia’s changing Retail Market 1995 SHOPPERS 2005 Generally shop twice a week Monday to Friday (daytime) 53% of households have 2 or less people 48% of females in workforce Less than 20% of main shoppers were male October 2005 50% of shoppers visit a supermarket several times a week (24x7) 58% of households have 2 or less people (more households but smaller) 56% of females in workforce Convenience/range is critical 28% of main shoppers are male Time poor (longer working hours) 42 21 So how has CCA changed (2001-2005)? Invested in highly skilled customer teams (focussed on conceptual selling rather than order taking) Tailored customer solutions by customer & channel Introduced channel based selling teams (Grocery, C-Stores/Petroleum, Foodservice, HORECA, Route, Vending) Invested in National Call Centre Innovated package/product solutions to meet changing consumer demand (additional 350 products) Invested in the exploitation of Scan Data to maximise revenue & share Continued to invest in Customer Service Improvement to differentiate CCA from others 15.2% CAGR EBIT growth from 2001 – 2004 43 October 2005 CCA’s Two Major Objectives Continue to grow per capita consumption profitability Continue to grow our customers’ profits How does CCA do it? CCA Strategies are based on five core pillars:- COLD DRINK (immediate consumption) OUTLET EXPANSION DEVELOPMENT (by channel/ by customer) October 2005 NEW PRODUCTS REVENUE MANAGEMENT (a beverage for every consumption occasion) (right pack, right product, right price, right channel) CUSTOMER SERVICE 44 22 Cld Drink Cold Drink Equipment penetration is a key driver to Immediate Consumption Growth Coolers per 10,000 population CCA Australia 75.0 65.0 55.0 CCA only 50% through cooler rollout 517 8oz. serves per capita 45.0 332 8oz. serves per capita 35.0 25.0 2003 October 2005 2004 2005 2004 Mexico 45 Cold Drink Space & Equipment Type have changed 37% increase in space for products in the past 3 years CCA Shelves in the Australian Market 467,000 411,000 342,000 2003 October 2005 2004 2005 46 23 Cold Drink Tailored Cold Drink Solutions, Woolworths Cooler Investment Cold Development: Opportunity: Number of Placements: Open Front Coolers: Express Lane & Checkout Solutions To promote impulse sales at front of store 1,760 units nationally +24% +12% Before Before After 47 October 2005 After Tailored Cold Drink Solutions, Coles Cold Drink Cooler Investment Cold Development: Open Front Cooler: Express Lane & Checkout Solutions Opportunity: To remove barriers to purchase at the checkout Number of Placements: 1,100 units nationally Before Before After October 2005 48 After 24 We have increased the points of engagement in corporate grocery* from 7.6 to 8.9 Outlet Expansion Development Availability of beverages throughout a Supermarket provide greater likelihood of a beverage sale in every shopper basket 3 4 5 2 9 1 6 8 7 October 2005 49 *Corporate grocery is defined as Coles & Woolworths grocery stores Ambient Water Racks compliment our cooler investment Outlet Expansion Development 16,000 additional racks to be placed in 2006 to drive volume & profit growth Dimmeys (Vic) – Ambient Water and Open Air Cooler driving +15% volume, +30% Net Contribution Village Cinemas (Karingal & Glen Waverley, Vic) – Ambient Water and Open Air Cooler driving +20% volume, +37% Net Contribution October 2005 50 25 Outlet Expansion Development CCA continues to grow its Outlet Base 80,000 CCA Australia - C&L Customer Base 75,000 70,000 65,000 60,000 55,000 50,000 2002 2003 2004 Actual October 2005 2005 2006 Forecast 51 Success in Emerging Markets requires tailored solutions to suit the Customer & Consumer Outlet Expansion Development PHARMACIES Pharmacy Stockists 1,475 outlets +31% growth October 2005 52 26 Outlet Expansion Development HORECA has delivered 50% growth in contribution over 3 years “Picture of Success” - HORECA Specific Sales Training Primary Opportunities • Staff training & incentives • Visible equipment • Table activation • Ambient display FROM TO Secondary Opportunities • Waitstaff branding • Umbrellas & breeze barriers 53 October 2005 New Products New Products 2004 – 2005: A beverage for every consumption occasion Water Juice Tea Sports Energy Non Carbonated Carbonated 2L October 2005 54 27 New Products 2005: A beverage for every consumption occasion New Products Additional ambient PET pack to drive promotional frequency & store traffic; PET options (1.25L, 1.5L & 2L) to suit light, medium & heavy users; Fast tracked opportunity into Qtr 4 2005; Entice consumers into the category. Build shopping basket incidence; Tailored solution for: - Light Consumers - Top Up & Impulse Shoppers - Smaller Households - Introducing New Buyers; Clear differentiation of can packs & pricing. October 2005 55 The next big opportunity is to exploit scan data & work with our Key Customers to: Revenue Management Grow the number of bottles purchased in each basket (AWOP) Increase basket penetration (bottles in more baskets) Optimise profit Optimise share October 2005 56 28 Revenue Management CCA has grown the number of retail units purchased TCCC AVERAGE RETAIL UNITS PER PURCHASE AVERAGE RETAIL UNITS PER PURCHASE AVERAGE RETAIL UNITS PER PURCHAS 1.9 2 Litre +8% 1.8 1.78 bottles per purchase 1.7 1.6 1.5 1.64 bottles per purchase 1.4 1.3 18 Pack +8% 1.2 1.1 1.0 1.21 packs per purchase 1.12 packs per purchase JANUARY 2004 JANUARY 2005 57 October 2005 AUGUST 2005 Source: Aztec Temple Data TCCC has increased share & revenue per litre for core CSD brands Revenue Management AUSTRALIA GROCERY SCAN MARKET TCCC TTL TCCC SFT DRK % SHARE TTL TCCC SFT DRKS $ / LITRE 90 $1.28 $1.32 $1.27 80 $1.20 70 $1.00 60 50 $1.40 43.3 50.8 45.4 40 $0.80 $0.60 30 PRICE PRICE PER PERLITRE LITRE($ ($) VOLUME VOLUMESHARE SHARE(%) (%)OF OFTOTAL TOTALSOFT SOFTDRINK DRINKS 100 $0.40 20 $0.20 10 0 $JANUARY 2004 October 2005 JANUARY 2005 58 AUGUST 2005 Source: ACNielsen ScanTrack for the 4 weeks of the month 29 CCA has grown C&L revenue over the last 3 years Revenue Management 2003 2004 2005 Net Sales Revenue +3% +5% +5% Net Contribution +4% +8% +8% October 2005 59 Step Change in Customer Service, shelf ready packaging Customer Service Working with Retailers to develop shelf friendly packaging, that will: Reduce handling Increase speed of shelf replenishment Facilitate good product presentation on shelf Not increase cost of goods Conform to OH&S requirements Be an industry/market solution October 2005 60 30 Customer Service National Call Centre continues to lead in Customer Service 2003 2005 Calls Received 960k 1.3m Average speed of response 15 sec 8 sec Hours speaking with Customers providing In-Bound Customer Service 31k 55k 1 million calls p.a. answered within 5 seconds 2.6 million p.a. proactive sales calls 61 October 2005 Making it easier for our Customers to do business with CCA Customer Service In the last 12 months, CCA has introduced 4 additional payment options for our Customers: Electronic Payments October 2005 Easy Pay October 2004 BPAY July 2005 Pay-By-Phone 10 October 2005 Pay-By-Web 10 October 2005 62 31 Our Success Continues to be Driven by Execution of our Pillars of Growth 1. Product and package innovation 2. Non-carbonated beverage expansion 3. Growing product availability through cold drink placements and outlet expansion 4. Customer service improvement 5. Revenue management and cost discipline 63 October 2005 15 productiondistribution plants willreaching make 7.6 billion serves of beverage Comprehensive 90,000 customers this year Neverfail Carbonated Beverages Juice Peats Ridge Springs • 36 Production Lines • 528 million serves of Juice • 215 million serves of Powerade • 792 million serves of water • 6.1 billion serves of Carbonated beverage October 2005 64 32 Comprehensive distribution reaching 80,000 customers • 8 Primary warehouses • 70 satellite warehouses and cross docks • 450 trucks • 90,000 customers • 7.6 billion 8oz serves delivered this year October 2005 65 Customer Service – 316 million unit cases ordered 99.8% delivered in full. 2001 289 million unit cases ordered 97.3% delivered in full 2005 316 million unit cases ordered 99.8% delivered in full October 2005 66 33 Labour productivity has increased through automation and production line reliability 2001 276 million unit cases manufactured 245 SKUs Manufacturing Productivity of 124 cases per man hour 2005 311 million unit cases manufactured 294 SKUs (↑20%) Manufacturing Productivity of 133 cases per man hour (↑ 8%) 67 October 2005 Investment in production equipment has created capacity and matched growth product strategies HIGHLIGHTS OF 2005 MANUFACTURING INVESTMENT PRODUCT TYPE INVESTMENT RESULTS Water $18 million QLD Water Line • New packaging formats • An extra 134 million litres per year, meets anticipated growth for next 10 years • Reduced cost Powerade & Juice $5 million Pacific Beverage Line Upgrade • New products – still water in glass and improved tasting juice products • An extra 18 million litres water and 27 million litres of Powerade per year. • Meets anticipated growth for 2-3 years Carbonated Soft Drinks $2.6 million • An extra 4 million litres per year ensures NSW meets anticipated Small PET Line in NSW growth for 10 years. • Reduced costs by $800,000 per year October 2005 68 34 We will manage next 3 years investment with our current capital structure Planned Investment 2006-2009 Non-carbonated Beverages Carbonated Beverages Water 29% CSDs 24% Investment envisages 1 line per year for 3 years @ $15 – 20M per line Hotfill 22% Juice 25% Product specific manufacturing investment e.g. excludes warehousing, IT etc. October 2005 69 Mentone performance under-pins confidence in Sydney & Auckland Measure Average from CCA’s traditional warehouses Mentone 96 183 90% 98.6% 2.9 0.8 39.7 13.8 10% 10% Productivity (cases/man hr) Accuracy of inventory records Error order picking (errors per 1000 cases picked) Pallet Movements per 1000 cases sold Cost per Case % reduction (inc depreciation) October 2005 70 35 NSW opportunity to reduce complexity in distribution Current NSW Logistics Network 2005 Interstate Inbound Interstate Outbound Canberra Break-Bulk Smithfield DC Route Customers Newcastle Break-Bulk 102 Briens Rd Northmead Plant Route Customers Smithfield Plant Interstate Outbound Route Customers Outside Storage Interstate Inbound Grocery Customer DCs 71 October 2005 NSW logistics will be simplified by 2008 2008 Future NSW Logistics Network Interstate Inbound Interstate Outbound Eastern Creek DC Northmead Plant Smithfield Plant Route Customers Grocery Customer DCs October 2005 72 36 Northmead bulk warehouse will provide 50,000 pallets of storage capacity and reduced operating costs reh Wa n ctio du on Pro ansi p Ex se ou g sin ou re h Wa ace Sp ice Off $180million investment gives: 50,000 pallets of storage, a picking facility with capacity till 2015, space for 4 more production lines October 2005 73 Eastern Creek mixed pallet warehouse will increase customer service & reduce cost October 2005 74 37 Current Operating Environment Increased market share in Q3 despite large price gap to competitor Higher COGS environment Petrol Prices Q4 weather Retailer pricing October 2005 75 Key Drivers for last Quarter Performance Coke 1.5L and 6 pack cans in Grocery Sprite momentum with Sprite Zero advertising Mt Franklin / Pump racks and multi packs Deep Spring relaunch Fruitopia Alive launch Cold drink coolers / new outlets October price increase Strong NPD pipeline led by Coca-Cola Zero October 2005 76 38