CaroMont Care Advocates

Transcription

A Community-Based
Patient Advisory Council
Find out how we care.
2015
This is how we care.
CaroMont Care Advocates Council
Purpose:
CaroMont Care Advocates Council is a diverse group of patients, family, and community members who
meet regularly to advise CaroMont Health on how we can provide better patient-centered care and fulfill our
mission to provide exceptional health care to the communities we serve.
Our Goals are:
To identify specific opportunities for practice improvement, patient access, and health of the community.
To help integrate CaroMont Health into the local community.
To provide supportive channels of communication between families and all CaroMont Health entities.
To provide input and feedback on delivery of services for patients and their families.
To provide input regarding new and existing program development.
To promote an environment offering excellent and safe healthcare through collaboration of families and staff.
This is how we care.
“Serving on the Council has been
worthwhile. It’s awesome to know that your
opinions and input are being heard. Positive
changes are implemented based upon the
input we provide.”
- Donyel Barber
“I have seen CaroMont improve over the
past three years. Keep up the good work!”
- Michael Meeks, Sr.
“Serving on the CaroMont Care Advocates
Council has been both educating and
rewarding. Not only is CaroMont Gaston
County’s amazing health institution, but
it also is a pivotal player in growth and
development in the area. As a member of
CCA, I feel like my opinion matters and that
hospital administration and doctors make us
a priority in long-term planning, patient
care and even facility design and
development. Plus, it has given me the
opportunity to serve on other hospital
boards as well, allowing me to get to
know doctors and staff.”
- May Barger
“Having the opportunity to participate in the
CCA has given me a better understanding
of the commitment of CaroMont Health and
CaroMont Regional Medical Center to this
community. I have been able to speak with
friends and members of the community to
give the correct information about many
aspects of the healthcare being provided
and why things are done the way they are.”
- Carolyn Niemeyer
“Serving as chairman of the CCA Committee
has given me the opportunity to work
hand-in-hand with CaroMont Executive
Administration. In these interactions, I found
the Administration’s focus to be on providing
quality care and becoming a Highly Reliable
Organization. I feel fortunate to serve on
a community based committee whose
purpose is to help move CaroMont Health
forward in a positive manner.”
- Kevin Stewart
“As a member of the CCA, I continue to
find CaroMont’s leadership striving toward
excellence in every area of their services.
The leadership’s transparency and honesty
with us as community members creates
an atmosphere of trust and honest sharing
of ideas. Implementation of many of our
suggestions fosters a culture of excitement
that we are not only able to make a
difference, and our voices are heard but
also that CaroMont leadership really does
care and each one wants to be the best
leader that he or she can be individually,
as a team, and as a full service provider of
medical care in our region. We continue to
see how CaroMont is on the leading edge of
innovation and advancement in many areas
including using a resource like community
advisers. I continue to find serving with the
CCA enjoyable, educational, fulfilling and
challenging that we can have a helpful and
positive impact on such a valuable asset to
our community.”
- David Belle Isle
CaroMont Care Advocates Activities
New Member Recruitment
New Member Orientation
Distribution of 2014 Annual Report
Voice of the Customer Meeting for the Emergency Department
Rapid Improvement Event Presented by the Emergency Department
Institutional Review Board (IRB) Representatives
Overview and Tour of the Cancer Center
The Joint Commission Accreditation Survey
Inpatient/Observation Status for Medicare Patients Presentation
CaroMont Regional Corporate Quality and Safety Dashboard Presentations
Patient and Wayfinding Signage Presentation
CCA Webpage Construction
Mount Holly Emergency Department Tour
PBS Interview about CaroMont and Premier
Courtland Terrace Presentation and Tours
Emergency Department Pediatric Renovation Presentation
Branding Campaign Presentation
Performance Improvement Council Representative
CaroMont Health and Fitness Center Presentation
FaithHealth Gaston Presentation
2016 Planning
CaroMont Care Advocates Member List

Donyel Barber
May Barger
David Belle Isle
Martha Burris
Jake Gray
Synthia Kearney
Michael Meeks, Sr.

Regina Moody
Tabetha Nail
Carolyn Niemeyer
Charlotte Sautner
Tony Sissons
Heather Stancil
Kevin Stewart (Chairperson)

Dallas Butler
David Rinehart, MD
Lesa Roberts
Ben Warren
CaroMont Health Staff

Todd Davis, MD
Lacy Hastings
Laura Lineberger
Andrew Blackman
For more information about CaroMont Care Advocates,
please contact Laura Lineberger at [email protected]
Find out how we care.
704.834.2000 | caromonthealth.org