CabBerra Issue #8 May 2013
Transcription
CabBerra Issue #8 May 2013
ISSUE #8 - may 2013 Taxi facilities fee page 5 Turner from the tate page 13 Commendable Drivers page 27 history page 26 King Cabbie’s Tips Put the Meter ON It must be on EVERY trip It's the LAW It's your SECURITY It's good CUSTOMER SERVICE Aerial‘s Point of View The taxi industry is feeling the pain of a quiet trading period. Operators talking to me highlight the low number of jobs per car and their difficulty finding and keeping good drivers motivated. Aerial has increased our advertising budget to help build work for Aerial’s taxi fleets. CabBerra’s message is all about getting everyone in our industry to do that little bit extra to help our passengers and to encourage passengers to keep coming back. Development work is underway to hopefully put an innovative program into the evening restaurant market linked to taxi travel. More on this later in the year. Read it first in CabBerra. With some luck and hard work CabBerra will have another scoop. King Cabbies message for the month is “Put the Meter ON” – This reminder is there to remind all drivers that the meter is our business; it has to be turned on, at the correct rate, on all jobs. This is a safety net for drivers. If a complaint is recorded against any driver the meter records are the first thing checked. King Cabbie says “ make the meter work for you – correct rate, and ON with every job”. Business is picking up in 2013. Aerial is experiencing strong interest in our Silver Service fleet. Also, Aerial is one of the main sponsors of NGA’s Turner exhibit which opens in June. I hope this initiative works for NGA and the Taxi industry. NGA events are major draw cards for Canberra. For this to work for us ‘we ALL must make the passenger our most important priority Airport Commissionaires The Airport Commissionaires are there to make everything run smoothly during peak periods. Their working hours are: 7.00am to 11.00pm Monday to Friday and, 4.00pm to 11.00pm Sundays. On long weekends the Commissionaires do not work on Sunday. The hours on the Public Holiday Monday are 4.00pm to 11.00pm. Mark Bramston Managing Director 1 Welcome Fleet News...............................................................................2 Radio Room.............................................................................3 Taxi Ranks................................................................................4 Taxi Facilities Fee...................................................................5 Health........................................................................................6 The Training Room................................................................. 7 Safety Tips..............................................................................8 Hello Taxi..................................................................................9 Letter from the Chairman................................................. 10 CTIA Update.......................................................................... 11 One Very Big Year............................................................... 12 Turner from the Tate........................................................... 13 Events of the Month............................................................ 14 Events..................................................................................... 16 Out and About...................................................................... 18 Where was this picture taken?......................................20 Meet the Driver.................................................................... 21 CabSpot 31........................................................................... 22 Pick up Location.................................................................. 23 Landmark............................................................................. 24 LOL.......................................................................................... 25 History................................................................................... 26 Commendable Drivers.......................................................27 As we see through this quiet period in the number of jobs, it is a time to reflect on what appeals to people when purchasing a good or service. Visual appeal or the ease with which a service can be ordered or booked can lead to that first purchase. This is a connection through the physical senses. Like a bee flitting from flower to flower or purchasing Tshirts you see in shop windows. This is a superficial connection. To ensure repeat business, the emotions must be engaged. A taxi has substitutes, whether it be taking the bus, a rental car or organising a friend etc. To stand apart from these options, your service must be exemplary. You need to be the number one choice when people arrive in Canberra or when they organise a great night out. For this to happen everyone must do their part to not only be visually appealing but also to offer that extra level of service and knowledge. This will help make sure customers come back time and time again. We all ‘Like Canberra’ but it is time for everyone to “Love Canberra’s Taxis. For any enquiries regarding the CabBerra magazine, please give us a call on 02 6126 1696 or email us at [email protected] The Airport Commissionaire levy of $1.20 is to be charged to customers during these times. facebook.com/AerialCG twitter.com/AerialCG 2 3 News News Radio Room Fleet News Many Friday and Saturday night drivers will have noticed that we have three new Marshalls working on the Alinga rank. Responses from the public so far have been positive. The Marshalls are Matt, Chris and Sven. If you have a chance, introduce yourselves to them and if you think they are doing a good job why not let them know. Please work with the Marshalls and follow any directions given to you as any direction is in the interest of getting passengers into taxis quickly and efficiently. And when you have a passenger in the taxi, please move off the rank immediately to allow other vacant taxis to pull onto the rank. If you need to negotiate a fare deposit with the passenger or program your navigation system you can move up to the vacant area in front of the rank. If the passenger decides to leave the taxi for any reason, the Marshall will direct another passenger into your taxi so you will not have to return to the back of the rank. At fleet inspections it has been noticed that most taxis are carrying their child harnesses in the boot. This is understandable for the protection of the harness from theft. However, they should be readily available and not in the bottom of a box with cleaning material, oils, etc. One child harness was found in the bottom of the wheel well and covered in dirt. Would you be happy to put your child into that harness? Wherever you keep the harness it should be easily accessible and protected from dirt or contamination from other objects. Thanks to all those drivers who have gotten into the spirit of the Centenary celebrations and who have been promoting Canberra and the taxi industry. Remember that a clean car and a neatly dressed driver in full uniform with their shirt tucked in, creates a great first impression with the travelling public. Taking pride in your profession not only creates a positive attitude from passengers, it also gives you the satisfaction of a job well done. Phil Skipper Hi all, We would like to thank the drivers that keep us updated on how much work is at busy places during the busy peak periods. Please remember on the busy mornings when we send peak time messages the more updates we get the more info we can give to other drivers to get customers picked up as efficiently as possible. This also means letting us know if no one is waiting so we can let the drivers know that no cars are needed there. Thanks. Mobile Apps and Safety Fleet Manager It is important to use a Smart Phone application affiliated and administered with an accredited network. Taxi 2 Me NEED A TAXI? If you don’t, you or your passengers safety is at risk as there will be no benefit of constant taxi GPS tracking or regulation. This means there is very limited means for authorities to identify the driver or passengers involved or collect evidence such as recordings if an incident occurs. AUTHENTIC AFGHAN CUISINE $2..50 COFFEE FOR TAXI DRIVERS Getting a taxi the smart way. Download The App Now. Available on Apple & Android. SHOP 33, THE G | GUNGAHLIN PLACE EAST | GUNGAHLIN ACT facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 4 5 News TAXI RANKS News Taxi Facilities fee @ the airport CTIA in collaboration with Aerial has started a very effective dialogue with the road development authorities for improving the ranks and various other pick up locations around our capital. These development plans revolve around improving the ranking facilities for passengers, making more room for our taxis with safe and more accessible locations for our ranks. We have proposed to the government that the ranks should have some seating capacity and should be better lit at night time for both driver and passenger safety. These proposed plans are aimed at improving the outlook of the industry and to better facilitate the industry needs. There is an indication that airport fees would be increased to $3 from the 1st of May. According to the authorities this fee has not been increased since 2000, 13 years ago. The Airport has been going through major redevelopments for the last 6 years, uplifting the image of the entire city to its visitors. Improvements have been brought to the terminal roadwork system, including Pialligo Ave interchange and the delivery of a grade separate elevated road system. Furthermore, the terminal construction works will deliver a new indoor taxi rank, glazed and air-conditioned, with a new taxi queuing area. A new dedicated taxi road is also in the pipeline allowing access to the front of the terminal. The increases to the fee will contribute towards the continuing operating, maintenance and development costs. The various locations under discussion are the Jolimont Rank, Mort St Rank, ANZAC Park West building, Exhibition Park and Manuka Oval etc. There will be a new rank setup on Lonsdale St Braddon replacing the old Ipima St rank. The aim is to bring the location of the ranks closer to where business is. This is to make taxis more visible and accessible to the public. facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 6 7 News Health News The Training Room By making sure you choose the right foods and by timing your meals and snacks will help increase your mental alertness and manage fatigue while driving. Eating good foods will help regulate your energy levels and by stopping to have a snack can help revitalize yourself. The key to a healthy, safer and enjoyable driving experience is to plan ahead. Have a quick and healthy meal before you take to the road. Eat plenty of foods such as bread, breakfast cereal, rice, pasta, vegetables or fruit. Low fat and low salt foods that don’t need to be kept cool are a good idea. Fresh fruits, muffins, scones, fruit bread, plain popcorn or dried fruit are good options too. Pack a cooler with a variety of healthy foods such as sandwiches, fresh fruit, cheese, yoghurt and raw vegetables. Drinking lots of water is essential. It’s easy to get dehydrated during long driving expeditions, particularly in summer, so make sure you have fresh water available. Health tips from [email protected] Know where and when you can break up your shift for a snack or meal and make the most of the time by getting some fresh air. Consider some healthy, quick options to avoid getting the lethargy that can occur after eating a large meal. Dress like a slob, treated like a slob Try things such as: The school has been really busy in the past month with the class numbers being really strong. • Avoid fried foods and choose grilled when possible • Salad, rice or baked potatoes instead of fried options like chips • Sandwiches on wholemeal bread • When having a coffee, ask for reduced fat milk • Eat as much fresh fruit as possible as it’s fast and nutritious Hello to all the drivers out there on the road from the training school. One of the key focuses in the past month in the classroom has been to enhance the image of Taxi Drivers in the eyes of our most important asset, the customer. One of the reasons why this has become a focus is because many students have noted the poor dress and grooming standards on display when they are undertaking their jockeying. The training room is trying to explain to the new drivers that respect in their appearance is one of the most important aspects of customer service. In 2012 Readers Digest Most conducted a survey of 40 Australian professions. The survey ranked professions from most trusted to least trusted. Taxi Drivers ranked 33rd out of 40 surveyed. The three most trusted professions were Paramedics, Firefighters and Rescue Volunteers. Now, I will admit that Taxi driving hardly relates to the work of paramedics so lets relate it to other transport providers. Truck Drivers were ranked 26th and Bus/Train/Tram Drivers 16th. Problem Many Taxi Drivers will suffer from a lack of exercise. Prolonged sitting will cause static loading and eventually causes problems with the spine. Solution Any exercise is better than none! Drivers need to get out of the taxi when waiting at the rank or waiting for the customer to come to the cab at a pick up. When you get out of the cab stand tall, do some simple spinal twists (go to www.straightenupaustralia.com.au for a free exercise chart). I believe driver appearance and customers trust are directly related. If a police man walked past you in uniform with his shirt untucked would you respect him? Or if a Doctor was examining you and he had really bad breath because he didn’t brush his teeth would you trust him to do his job properly? What image do we present to the community as a whole? Some of the drivers do a fantastic job of coming to work dressed in full uniform and well groomed but that’s not across the board. Some drivers are not tucking their shirts in, not ironing their shirts before wearing them, not brushing their hair, teeth or body adequately. Generally, some drivers just are failing to prepare for work when they leave their homes. We must take pride in the way we look when we get ready for our shifts. Recently I asked a driver why he didn’t have his shirt tucked into his pants to which he replied, “I’m not comfortable with it tucked in”. I explained to the driver that’s it’s not about comfort. I told the driver if the aim was to be comfortable I would train the new students wearing board shorts and a singlet. Every time one taxi driver doesn’t take time to wash his shirt, tuck it in and iron it, the respect and trust that we are talking about goes flying out the window. In the real world, people in business must dress to impress the client. So the message to the new drivers has been clear. Dress like a slob and you will make the money of a slob, dress like a businessman and you will make the money of a businessman. Jason Shields When you get home go for a walk (20 minutes minimum). After that do some floor exercises for 10 minutes to mobilise your back and neck. If these exercises don’t help, you may need to see a chiropractor to find out what is really going on with your spine. facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 8 News Safety Tips 9 Safety Hello Taxi Tips Power Check It’s 3 am in the morning and I am yawning. I have to hop into bed early at about 4am so I can get up at a decent hour in the afternoon (1pm). I have to quickly rush my way to the bank to deposit some cash and before I start my shift again at 3pm I have to submit my assignment at university. This story holds true for quite a few of our night drivers in the industry. Due to the routines of night drivers, there is often a long list of chores in the afternoon and starting a shift on time (usually at 3pm) is always a close call. Due to this pressure of starting on time they often jump into the car, sign into the MTdata and write the odometer reading on the envelope and set off for their first job. This is definitely not the right way. When signing an envelope towards the end of the shift, drivers automatically agree to any conditions on the envelope. One of the conditions on the envelope is to refer to the daily checklist before the shift starts. Drivers should look into this more seriously to avoid complications during their shifts. It is very important to refer to the checklist for you and your passenger’s safety. The POWER check is a great way to remember what to check before starting your shift. POWER stands for Petrol, Oil, Water, Electric and Rubber. You should be checking all these things every day to avoid complications on the road. This will make the roads safer, your shifts less stressful and ensure the continuity of your shift with peace of mind. Complications can range from the car running out of petrol, the engine seizing because of an empty radiator, or the brakes not working due to an absence of brake oil in the container. Completing the check could also help prevent accidents that can easily be caused by a broken indicator light or a flat or worn tyre. Do not assume the driver before you has checked and seen to any issues. It is your responsibility to complete the checklist before starting your shift. Always remember to POWER check before you get behind the wheel. News These stickers will be placed on the back inside window of every taxi over the coming weeks. If you don’t have one yet, make sure you ask Aerial Reception next time you are near the base and we’ll make sure you are in the running. Taxis are very important to a city’s dynamics and Aerial’s transport services have been a driving force for Canberra for nearly 60 years. We have a big history here in Canberra and taxi drivers and commissionaires have a big role to play in creating an exciting new future for Canberra and our taxis. You are the ambassadors of Canberra. In recognition of your hard work and determination to make the taxi Industry shine this year we are asking Canberrans and visitors alike to vote for the Canberra taxi employee of our Centenary year. Lets make a difference and be the influence to a bright new 100 years of great taxi service in Canberra. The stickers act as a quick easy portal for passengers to commend you on your great service. Using the QR code or URL, passenger can go straight to a couple of quick questions where they identify you and let us know what a great job you are doing. Encourage your passengers to vote for you. We understand that more often then not you go out of your way to help your customers. We also understand that people more often than not only report when something goes wrong. We want to change that and that’s what Hello Taxi is all about. Helping the Canberra community to thank you for your contribution to Canberra and making it easier for us to hear about and reward you for your great service. Consult us before you apply any Australian Visa. Sohail Cheema Registered Migration Agent Totterdell Street Belconnen ACT 2617 (O) 02 6251 2597 (M) 0430 586 030 facebook.com/oznzvisa www.oznzvisa.com.au facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 10 The need for unity There needs to be a balance. One fleet operator has stated that he believes there are some within the taxi industry that would like to eliminate fleet operators so that separate single operators operate each taxi. Let me assure operators that this notion could not be further from the truth. The fact is, to operate smoothly the taxi industry requires a mix of multiple and single operators. Fleet operators can be their own worst enemy. In the mid nineties, with the emergence of multiple taxi fleets in Canberra, operators leased their licences from ownerdrivers who then pursued other interests or retired. This meant a loss of fulltime day drivers whose places were taken by former night drivers whose places in turn became hard to fill. Those who have been committed to the taxi industry for many years are likely to lament the passing of the owner/ driver. To finance the purchase of his licence, the owner/driver of the past usually had his house “on the line”. He (nearly always he) was committed to pay off a large loan and to work long hours “overtime” to achieve his goal. Many worked over 70 hours each week and engaged part time drivers to fill the Thursday night, Friday night and Saturday shifts. Some engaged drivers for every night shift whilst many worked on until about 9:00pm. The result was that taxis worked during all peak times and were appropriately manned at other times. The beauty of in-debt owner/drivers was their sensitivity to the needs of customers, to the need for efficiency of the dispatch system, to complaints, and to the need to co-operate if the deregulators were to be kept at bay. Leasing of licences was not permitted so if a person was tired of the business or built up some equity that could be applied to another business, he sold out and moved on. After it was acknowledged that a taxi licence was an asset that may be rented, leasing of licences was permitted, and fleet operators appeared. The presence of fleet operators who seek to make a margin on each vehicle in their fleet, puts pressure on them the have their vehicles continually manned. The remaining owner/drivers or single car lessees are free to more or less pick their hours or to engage relief drivers. The fact is, the industry needs operators who are under pressure to fully man their vehicles but they would be under undue stress if all operators were fleet operators. Similarly, if single lessee operators, who chose their hours or used relief drivers for a limited number of shifts, operated all taxis, service delivery could fall away significantly. Canberra Taxi Industry Association facebook.com/AerialCG 11 CTIA Update News twitter.com/AerialCG The numbers of recruits were limited so the growing fleets outgrew the driver supply. The fleet operators then turned on the Aerial co-operative blaming it for not doing enough to recruit drivers. They campaigned unsuccessfully to change the composition of the board. They had upset the balance. They saw themselves as the centre and future of the industry, when in fact, they were simply an important part, which with respect to drivers, was directly subject to the forces of supply and demand. At the present time, because of the excessive number of taxis on issue, both fleet operators and single operators alike are finding it hard to earn a decent income. A group of mainly fleet operators have formed a group called the Canberra Taxi Welfare Society (CTWS). They have approached both Aerial and the Department with lists of demands based on what they think will improve their situation. From what they have put forward, it can be seen that if it were possible to accede to their various demands to address their costs, their situation would not improve. The same may be said of the Canberra Taxi Alliance. Wellmeaning volunteers, who, like the CTWS are in no position to present arguments based on facts or statistics, represent them. The CTIA has tried to work with CTA representatives in the past and will be happy to work with both the CTWS and the CTA in the future. The role of industry representatives is to argue the case for the taxi industry, to convince, to persuade, to educate and to learn from officers of the Office of Regulatory Services, politicians, and other business people; to work on a two-way street with a clear focus. Three or four factions with conflicting agendas all claiming to represent an industry can turn a potentially productive meeting into a waste of time. Most issues that affect the industry can, after consultation, be addressed clearly by one body. When times are tough we all have a tendency to blame “them”, the people who say they are there to help. Times are tough, and it is time for all of “them” to get together to see what might be done to present a united front on day-to-day regulatory issues. So I invite members of the CTWS and the CTA to seek solutions to industry problems by working with the CTIA and coordinating any efforts to advance the taxi industry. The CTIA has experience, access to statistics, some financial support, many local business, tourism and government contacts, and enjoys interstate and national affiliations, all very necessary if an organisation is to be functional. [It must be said that the position of board member of the CTIA attracts no income whatsoever. Its very dedicated, hard-working executive officer receives a very modest salary] By all means, people should come in, argue, teach and learn; but always go forward with a united front, and be in touch with reality. The reality is outlined below. There is no doubt that by far the greatest problem for the taxi industry in Canberra is the number of jobs per car per day. Each extra job is worth $20. Three extra jobs per car per day means about $800 each per month for operator and driver. Trip numbers are up, but trips per car per day are down 23% since 2006. The percentage rise in the number of taxis in that time is close to 48%. A number of government-leased licences are being returned every month and a far lower number is being re-issued. There was initially a large number of potential operators on a reserve list for government licences, but each time a licence is returned or a person on the top of the list rejects an offer to take up a licence, the reserve list gets shorter. When the list is exhausted, the government will be obliged to conduct another ballot for new applicants. This should not happen until the taxi release model, endorsed by the government after the 2010 ACT Taxi Review, indicates a need for new licences. News But it should not be forgotten that models are only models. Many times in the past, political pressures have over-ridden models. So it is up to operators and drivers to meet the demands of good, responsible service. [The proportion of fleet to single operator taxis is to be determined by operators’ decisions, not administrators]. It is up to Aerial to provide the best possible facilities and training for operators and drivers to enable them to perform their task, to market taxi services to business, tourist and community interests, and to support the interests of the taxi industry. These things it does. It is up to industry representatives to promote and protect the best interests of the industry, on a united front. So what the industry needs to do is concentrate on holding the work we now have by providing prompt, courteous and well-presented service. This is going to take time and patience. There has already been a downturn in visitors to Canberra this year because of the long election campaign, so we are fortunate that the Canberra Centenary is providing some extra work. We need to cherish any centenary work that comes our way and to work harder to promote Canberra and the Centenary. To quote somebody- “United we stand, divided we fall”. Think about it. John McKeough RTA on road inspections- greatly appreciated Some may have heard of the report made by RTA inspectors on the presentation of taxis and drivers at the Canberra Airport. It was pleasing to note that several cars and drivers gave a favourable impression to the inspectors. A small number of cars were reported as unsatisfactory. The faults were matters such as out-of –uniform, missing livery, or unapproved advertising. Those who were “pinged” should feel grateful. They could have been fined far more by an RTA inspector than by an Aerial marshal. But they weren’t. Other drivers would also have felt grateful. From the complaints made by some of them, they are sick of carrying those who denigrate the image of the taxi industry. A dirty taxi, a rude or untidy taxi driver, or a missing taxi livery, are saying to our visitors “this is good enough for you”. This is not good enough during our centenary year, and especially not good at Canberra’s gateway, the Canberra Airport. Most cars and drivers look great these days. By the way, Queanbeyan police have been paying attention to out-ofuniform ACT taxi drivers. The word is they will continue to target them. facebook.com/AerialCG twitter.com/AerialCG 12 One 13 FOUR BEAUTIFUL SEASONS, TWELVE FANTASTIC MONTHS Events Events Very Big Year program vol 1 Available to view online. program VOL 2 Available to view online or pick up a copy from the CANBERRA AND REGION VISITORS CENTRE, CANBERRA CONNECT SHOPFRONTS and ACT LIBRARIES. WWW.CANBERRA100.COM.AU CANBERRA • 1 JuNE – 8 SEptEmBER 2013 Book your date & time now pRESENtiNg pARtNERS facebook.com/AerialCG twitter.com/AerialCG or 132 849 mAJoR pARtNERS J.M.W. Turner, Spithead: Two Captured Danish Ships Entering Portsmouth Harbour (detail) 1807-9, photo: © tate, 2013 nga.gov.au/turner oRgANiSEd By facebook.com/AerialCG ACCommodAtioN pARtNER SuppoRtiNg pARtNER twitter.com/AerialCG 14 15 Events Events EVENTS OF THE MONTH Fash Fest Cotter Restoration Celebration Family in Business Race Day Fash Fest: is a 4 night showcase of fashion parades and live musical performances by top artists. It’s expected to transform Canberra from May 1 – 4. Held at 7pm for 8.30pm at 3 Molonglo Drive, Brindabella Business Park, Canberra Airport. A cash bar will offer Preshow drinks on arrival. An after party will be held each night at Tongue and Groove in the city. Cotter Restoration Celebration: Presented by Canberra 100 and Greening Australia A great afternoon of horse racing in the nation’s capital at Thoroughbred Park. When: Sunday 5th May 9.30am - 3pm This event is dedicated to the wonderful achievement of the volunteers who worked to rehabilitate the fire ravaged areas of the ACT after the catastrophic bush fires 10 years ago. Free admission, snack bar, bookies and tote facilities available. Friday 24th May 2013. Local race starts approx. 12:30pm. Free family friendly event offering tree planting, live music, and Indigenous Australian plant use demonstrations. Lunch and fresh coffee will be provided, free of charge, and disabled amenities will be available on-site. Directions: Bullock Paddock Road, Uriarra Forest. If driving, drive along Uriarra Rd to Uriarra Crossing, turn left immediately after crossing the Murrumbidgee river. Continue on this road for approximately 8km, then turn left onto Bullock Paddock Rd. Directional signs will be in place from Uriarra Crossing. facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 16 17 Events Events Event Date and Time Location Event Date and Time Location FASHFEST From 1 May 2013 to 4 May 2013 3 Molonglo Drive Gustav Mahler’s 9th Symphony 16 May 2013 The Hall, National Museum of Australia Nightly from around 7pm Brindabella Business Park Thursday: 8.30pm Acton Peninsula Canberra International Airport Canberra ACT 2609 The Seekers From 3 May 2013 to 4 May 2013 Royal Theatre, National Convention Centre Friday and Saturday: 7pm 31 Constitution Avenue Canberra ACT 2600 100°C—Stories of Canberra Scientists: My 14 billion year search for ET 4 May 2013 Questacon - The National Science Saturday: 11am and Technology Centre King Edward Terrace Possum Magic - The Final Farewell Tour 4 May 2013 Canberra Theatre, Civic Square Saturday: 10am and 11.45am London Circuit, Canberra City Canberra ACT 2601 Everything Fashion Market The Musical Offering presents the Austrian Choir Canberra with Austria in the Autumn Platypus Pursuits Brumbies v Crusaders Canberra ACT 2600 Landmark women: Marilyn Chalkley 17 May 2013 Friends Lounge, National Museum of Australia, Friday: 10 - 11.30 am Acton Peninsula Canberra ACT 2600 National Portrait Gallery Canberra Centenary Speaker Series: Helen Watchirs 19 May 2013 National Portrait Gallery 2.00 - 3.00pm King Edward Terrace Old Bus Depot Markets - A Celebration of Wool 19 May 2013 Old Bus Depot Markets Sunday: 10am to 4pm 21 Wentworth Avenue The Musical Offering presents Canberra Baptist Choir 19 May 2013 High Court of Australia, Public Hall, Concert times: 2.30pm - 3.20pm. Level 2 Parkes, Canberra ACT 2600 Kingston, Canberra ACT 2604 4 May 2013 National Convention Centre Saturday: 10am - 4pm. Shop Handmade will also 31 Constitution Avenue Normal opening hours: Monday to Parkes Place, Parkes be open on Market days until 2pm. Canberra City, Canberra ACT 2601 Friday: 9.45 am to 4.30 pm Sunday: Canberra ACT 2600 5 May 2013 High Court of Australia, Public Hall, 12 pm to 4 pm. Closed on public holidays. Concert times: 2.30pm - 3.20pm. Normal opening Level 2 hours: Monday to Friday: 9.45 am to 4.30 pm, Parkes Place, Parkes Sunday: 12 pm to 4 pm. Closed on public holidays. The Musical Offering presents Canberra Baptist Choir, With a Voice of Singing 19 May 2013 High Court of Australia, Public Hall, Concert times: 2.30pm - 3.20pm. Level 2 Canberra ACT 2600 Normal opening hours: Monday to Parkes Place From 5 May 2013 to 26 May 2013 Tidbinbilla Road, Tidbinbilla Friday: 9.45 am to 4.30 pm Sunday: 12 pm to 4 Parkes Sundays: 3.30pm Canberra ACT 2620 pm. Closed on public holidays. Canberra ACT 2600 5 May 2013 Canberra Stadium From 22 May 2013 to 25 May 2013 The Playhouse, Canberra Theatre Centre Kick off 4.05pm Battye Street, Bruce Nightly: 8pm London Circuit, Canberra City A Clockwork Orange Canberra ACT 2601 Canberra ACT 2617 Frankenstein From 7 May 2013 to 11 May 2013 The Street Theatre Tuesday to Saturday: 6:30pm for 15 Childers Street, Canberra City 7:30pm showSaturday matinee: 1pm Canberra ACT 2601 for 2pm show Llewellyn 13.2 - Pictures At An Exhibition National Portrait Gallery Wednesday gallery talk: Searching for the family Darren Percival 100°C—Stories of Canberra Scientists: From CSIRO to Clonakilla. One winemaker’s story Canberra Raiders v Newcastle Knights Various venues Check their website for concert times Various locations 22 May 2013 Llewellyn Hall Wednesday: 7:30PM-9:00PM William Herbert Place, Canberra City From 8 May 2013 to 9 May 2013 Llewellyn Hall Free pre-concert talk at 6.45pm. William Herbert Place Event times 7.30pm-10pm Canberra City, Canberra ACT 2601 From 23 May 2013 to 25 May 2013 Canberra Theatre Centre 8 May 2013 National Portrait Gallery Thursday and Friday: 7.30pm London Circuit, Canberra City 12.30 - 1pm King Edward Terrace Saturday: 1.30pm and 7.30pm Canberra ACT 2601 24 May 2013 Thoroughbred Park Canberra ACT 2601 Australian Ballet - The Symmetries Family In Business Race Day From 10 May 2013 to 19 May 2013 Various venues Local horse racing starts approximately 12:30pm. Randwick Road, Lyneham Check their website for concert times Various locations Times to be confirmed closer Canberra ACT 2602 Canberra ACT 2600 to the race date 10 May 2013 Southern Cross Club Woden Friday: Dinner and show at 6.30pm, 92-96 Corinna Street Show only 8.30pm Phillip, Canberra ACT 2606 11 May 2013 Questacon - The National Science Saturday: 2pm and Technology Centre Canberra International Music Festival From 10 May 2013 to 19 May 2013 Various venues Check their website for concert times Various locations Canberra ACT 2600 How To Be (Or Not To Be) Lower by Max Cullen From 25 May 2013 to 27 June 2013 The Street Theatre 25 May to 1 June: Nightly 6:30pm for 7:30pm 15 Childers Street King Edward Terrace show Canberra City Parkes, Canberra ACT 2600 Sunday 26 June: 3pm for 4pm show Canberra ACT 2601 From 29 May 2013 to 1 June 2013 The Playhouse, Canberra Theatre Centre Wednesday to Friday: 8pm London Circuit, Canberra City, Saturday: 2pm and 8pm Canberra ACT 2601 31 May 2013 Canberra Stadium Kick off 7.40pm Battye Street, Bruce 12 May 2013 Canberra Stadium Main game kicks off 2pm Battye Street, Bruce Canberra ACT 2617 Ten Tenors - Mum’s The Word! The Tour From 10 May 2013 to 19 May 2013 Canberra ACT 2600 Beethovens Pastoral Symphony Parkes, Canberra ACT 2600 Canberra International Music Festival Canberra International Music Festival 12 May 2013 Canberra Theatre Centre 3pm - 5pm London Circuit ,Canberra City Canberra ACT 2601 Major Minor Party, The Brumbies v Hurricanes Canberra ACT 2617 facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 18 19 Events Out & About Events m ay 2013 05 Bachittar @ caltex Braddon Dushan & Drago @ the airport Dushan and Yousafi @ the airport Guriqbal @ the airport Gurpreet Singh @ middle rank Harvinder and Bodh @ the airport Harvinder, Dushan, Drago & Bodh @ the airport Ijlal @ the airport Jag jeet Singh @ the base Jag jit @ the airport Jatin, Bodh, John & Gurtejwar @ the base Karnbir @ the airport Kumar, Balinder & Kumar @ the airport Lam @ the base Mansoor @ Middle Masood & Butt @ the airport Mulu and Cregan @ Manuka Phil @ Dickson rank Paul and Dushan @ the airport Shafiq, Van & Vibol @ the airport Sukhjeet @ the base facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 20 Where Was This Picture Taken? Events Meet the Driver Gurtej Sandhu Guess the names of these two streets and send your replies to 0427946975 or [email protected]. au. The first 10 correct replies will be entered into a draw and there will be two lucky winners. Good Luck. facebook.com/AerialCG twitter.com/AerialCG 21 Age: 31 Driving Since: 3 months What do you think about the new commissionaires outfits: Living at: South Side I think it’s a wonderful initiative and they stand out. I think the new outfits with bright orange and hats grab the attention of the visitors’ coming into town. How is April treating you? What do you think about the hello taxi campaign? All I know is that I am working towards it and will try my level best to win it. I think it will bring a sense of competition amongst the drivers and the end result would be better service delivery. Events I don’t know as I am a new driver. More experienced drivers say that it’s pretty quiet but its meeting my expectations at least. May be next year I will be one of them saying it is pretty quite. But the good news is, as I have heard that May will be much busier. How was your experience of Toulouse Lautrec? Well being honest I am not into art but I happened to get the tickets at the right time. A friend of mine was visiting me from Melbourne and she is quite artsy fartsy. She enjoyed it and I enjoyed the experience. facebook.com/AerialCG twitter.com/AerialCG 22 Events Pick Up Location 23 Events Parkland Apartments In Dickson & Tall Trees Motel (Best Western) in Ainslie. CabSpot 31 6 Hawdon Pl dickson & 21 Stephen St Ainslie CabSpot 31 is in Mtdata as: 31 Constitution Ave, City Pick up: National Convention Centre facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 24 Events LOL Landmark Australian National Botanic Gardens Entry to the Gardens is free. Located at the base of Black Mountain Tower, off Clunies Ross Street in Acton, The Australian National Botanic Gardens’s objective is to inspire, inform and connect people to Australian flora. Opening Hours: The Gardens are laid out for the enjoyment and education of visitors and offer everything for a perfect family day out. A relaxing stroll with a range of walking trails to chose from catering to all tastes and abilities. There are a number of interesting plant and animal specimens, a Botanical Resource Center and herbarium of preserved plant specimens to discover, and educational activates to take part in. There are also lawns for playing games and romantic rainforest boardwalks to explore. It is the perfect place to take a picnic for a relaxing day out; there are numerous picnic tables and a café and bookshop. The Botanic gardens is home to a wide variety of plants collected from across Australia and is used for research into plant classification and biology. Plant specifies currently threatened in the wild are cultivated and protected from extinction. Research is conducted into what might assist towards reintroduction of endangered and endemic flora to their natural habitat. The Gardens are open daily from 8.30am to 5.00pm, except Christmas Day. During January the closing time is extended to 8.00pm on weekends. 25 5 3 9 17 5 ? Visitor Centre Hours: 9:30am to 4:30pm 7 days (Closed Christmas Day). 6 9:30am to 4:30pm 7 days (Closed Christmas Day). The Garden’s Café Hours: 8.30am to 4.30pm 7 days (Closed Christmas Day) 2 7 12 7 Hint: square some numbers Joke 1: JOKE 2: During the big DUI Dragnet, a Highway Patrolman waited outside a popular local bar, hoping for a bust. A cabbie picks up a nun. She gets into the cab, and the cab driver won’t stop staring at her. She asks him why is he staring and he replies, ‘’I have a question to ask you but I don’t want to offend you. At closing time as everyone came out, he spotted his potential quarry. The man was so obviously inebriated that he could barely walk. He stumbled around the parking lot for a few minutes, looking for his car. After trying his keys on five others, he finally found his own vehicle. He sat in the car a good ten minutes as the other patrons left. He turned his lights on, then off, wipers on then off. He started to pull forward into the grass, then stopped. Finally when he was the last car, he pulled out onto the road and started to drive away. The Patrolman, waiting for this, turned on his lights and pulled the man over. He administered the breathalizer test, and to his great surprise the man blew a 0. 00! The Patrolman was dumbfounded! “This equipment must be broken!” exclaimed the Patrolman. “I doubt it,” said the drunk, “tonight I’m the Designated Decoy!” The 1970s saw the Botanic Gardens develop into one of Canberra’s major national attractions and in October 1970 they were officially opened by the then Prime Minister, John Gorton. SOURCE: funnydb.net Make sure you visit the Gardens in all their glory today. Take the time to soak in their serenity and enjoy the diverse and unique collection that Australia’s endemic flora has to offer. Message us @ Facebook/aerialcg or 0427946975 with answers to both questions. twitter.com/AerialCG 1 Find the missing number! The Botanical Bookshop Hours: The National Botanic Gardens started in the 1930s. Canberra was known then as ‘A City of Flowers’ in its official tourist guide but was missing a botanic garden. In 1933 there was unanimous support to start laying out botanic gardens with a scientific basis , which were not “for ornamental purposes only”. The Garden officially opened to the public for the first time in 1967 with interpretive signs placed along the paths to help visitors understand the complex labeling of the plants. facebook.com/AerialCG Entertainment She answers, ‘My dear son, you cannot offend me. When you’re as old as I am and have been a nun a long as I have, you get a chance to see and hear just about everything. I’m sure that there’s nothing you could say or ask that I would find offensive.’ ‘’Well, I’ve always had a fantasy to have a nun kiss me.’ She responds, ‘’Well, let’s see what we can do about that: #1, you have to be single and #2 you must be Catholic.’ The cab driver is very excited and says, ‘’Yes, I am single and I’m Catholic too!’ The nun says ‘’OK, pull into the next alley.’ He does and the nun fulfils his fantasy. But when they get back on the road, the cab driver starts crying. ‘’My dear child, said the nun, why are you crying?’ ‘ ‘’Forgive me sister, but I have sinned. I lied, I must confess, I’m married and I’m not catholic” The nun says, ‘’That’s OK, my name is Kevin and I’m on my way to a Halloween party.’ ‘ SOURCE: funnydb.net There will be two lucky winners drawn out of the first 10 who send us the correct replies. We are always looking for funny taxi jokes or industry stories to tell let, share them with us at [email protected] and they could be published in the next edition of the CABberra. facebook.com/AerialCG twitter.com/AerialCG 26 C mmendable Drivers Entertainment History 27 Make the meter work for you – correct rate, and ON with every job. Canberra’s Taxis At a special general meeting of Aerial Taxi Cabs Cooperative Society Limited on 26th May 1998, the members voted to change the trading name of the cooperative toTaxi Canberra Cabs andSociety to adopt a livery featuring thethe official Canberra colours. At a special general meeting of Aerial Cabs Cooperative Limited on 26th May 1998, members voted to change the trading name of the cooperative to Canberra Cabs and to adopt a livery featuring the official Canberra colours. At a special general meeting of Aerial Taxi Cabs Cooperative Society Limited on 26th May 1998, the members voted to change the trading name of the cooperative to Canberra Cabs and to adopt a livery featuring the official Canberra colours. 285-9222 At a special general meeting of Aerial Taxi Cabs Cooperative Society Limited on 26th May 1998, the members voted to change the trading name of the cooperative to Canberra Cabs and to adopt a livery featuring the official Canberra colours. INTERNATIONAL CHARGE CARD FOR CABS At a special general meeting of285-9222 Aerial Taxi Cabs Cooperative Society Limited on 26th May 1998, the members voted to change After 2005, Silver Service Canberra, Elite Taxis and Elite Supershuttles were introduced to the Canberra market to provide luxury the trading name of the cooperative to Canberra Cabs and to adopt a livery featuring the official Canberra colours. to our growing city. Afteralternatives 2005, Silver Service Canberra, Elite Taxis and Elite Supershuttles were introduced to the Canberra market to provide 285-9222 luxury alternatives to our growing city. After 2005, Silver Service Canberra, Elite Taxis and Elite Supershuttles were introduced to the Canberra market to provide luxury INTERNATIONAL CHARGE CARD FOR CABS alternatives to our growing city. 285-9222 INTERNATIONAL CHARGE CARD FOR CABS After 2005, Silver Service Canberra, Elite Taxis and Elite Supershuttles were introduced to the Canberra market to provide luxury alternatives to our growing city. INTERNATIONAL CHARGE CARD FOR CABS After 2005, Silver Service Canberra, Elite Taxis and Elite Supershuttles were introduced to the Canberra market to provide luxury alternatives to our growingthe city. In 2007, Aerial celebrated significant milestone of providing transportation to the canberra region for 50 years. Years of 50 50 50Years of Serving Canberra 50 In 2007, Aerial celebrated the significant milestone of providing transportation to the canberra region for 50 years. In 2007, Aerial celebrated the significant milestone of Years providing transportation to the canberra region for 50 years. of Serving Canberra In 2007, Aerial celebrated the significant milestone of providing transportation to the canberra region for 50 years. In 2008, Canberra Cabs and Elite Taxis merged maintaining the official Canberra colours of Canberra Cabs and the Years of Inservice 2007, Aerial celebrated significant of providing transportation to the canberra region forTaxis 50 years. Serving Canberra standards of Elitethe to become themilestone taxi company we identify Canberra with today, Canberra ELite . Vibol Long Moses Dhieu A Acol Your passengers commended you with the following words: I would like to submit a compliment; I had a lovely taxi driver he moved to Canberra from Cambodia 12 years ago. I just wanted to let you know he was the nicest driver I’ve had in the past 9 years in Canberra. Hopefully he can be recognised in some way. Moses you have proved your honesty by returning very expensive lost property. As a token of appreciation you will be rewarded with two movie tickets. Alan J Seal Gurtejwar Singh It’s very hard to find honest people like yourself. Returning a bag with money is no doubt a great deed and we would like to commend you on your great service and give two movie tickets as a reward. Gurtejwar will also be rewarded with a double movie pass for his passion for his profession. We would like to have people like you in our industry. Keep the good work up. In 2008, Canberra Cabs and Elite Taxis merged maintaining the official Canberra colours of Canberra Cabs and the service standards of Elite to become the taxi company we identify Canberra with today, Canberra ELite Taxis. Canberra In 2008, Canberra Cabs and Elite Taxis merged maintaining the official Canberra colours of Canberra Cabs and the Serving Canberra In 2008, Canberra Cabs andtoElite Taxisthe merged maintaining the official Canberra colours of ELite Canberra service standards of Elite become taxi company we identify Canberra with today, Canberra Taxis. Cabs and the service standards of Elite to become taxi company we identify the Canberra with today, Canberra ELiteCabs Taxis.` In 2008, Canberra Cabs andthe Elite Taxis merged maintaining official Canberra colours of Canberra and the ® INTERNATIONAL CHARGE CARD FOR CABS Canberra service standards of Elite to become the taxi company we identify Canberra with today, Canberra ELite Taxis. ® INTERNATIONAL CHARGE CARD FOR CABS Canberra Canberra ® INTERNATIONAL CHARGE CARD FOR CABS ® INTERNATIONAL CHARGE CARD FOR CABS facebook.com/AerialCG twitter.com/AerialCG facebook.com/AerialCG twitter.com/AerialCG 28 C mmendable Drivers Specialising in qual ity repairs to all ve hicles **SPECIAL OFFER TO TAXI OWNERS ** If you have had the misfortune to be involved in an accident then please call Bill O’Brien Smash Repairs, with over 50 years in the industry we will guarantee you quality service and repairs with finish time of repairs also guaranteed. If we quote you 2 days to complete the repairs and it takes 3 we will pay you $300.00 per day till completed. Yes, if quoted 2 days and we take 4 days we will pay you $600.00 for your loss of profits. To help in repair turnaround times we carry in stock headlights, bonnets, grills, bumper bars, radiators and condensers. The main parts required for average repair. If you have a small accident and it does not require insurance assessment we will start repairs within one hour of your acceptance of our quote. If we can help you in any way please phone Jamie or Tim on 6280 4642 31 Kembla Street Fyshwick ACT 2609 Ph. 02 6280 4642 Fax. 02 6280 4649 A.B.N 62 136 387 098 Email: [email protected] Harvinder Singh Awais Ahmed Harvinder Singh returned lost property. We thank you for your honesty and you will also be given a double movie pass. Awais has received a $50 reward for returning lost property. His passenger was very impressed by the promptness and service delivery. He will also be rewarded with a double movie pass. Jim Poulakis A HUGE thank you has come in for you from the National Gallery. They said your patience, professionalism and sense of humour made life so easy during the very busy days of the conference and that you are to be commended for doing your job so well. facebook.com/AerialCG twitter.com/AerialCG Don’t miss our Fine Print! There’s never been a better time to save big $$$$ by switching to Fuji Xerox!* Find out about our range of multifunction devices today! Contact us on 13 14 12 or visit www.fujixerox.com.au/sfpromo. Terms and conditions: Normally, this fine print is reserved for jargon that our legal department provides, however given the nature of this offer, we are pleased to be able to populate the space with useful information about how awesome this offer really is. If you contact us now, you will be able to upgrade your old clunky printer with the latest quality multifunction device from Fuji Xerox. 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