Puff backs and smoke damage restoration Worcester

WHEN OIL HEATERS BACKFIRE WE CAN HELP!
Is your home heated by an oil furnace or burner? If so, it could be vulnerable to a puff back.
A puff back occurs when an oil burner backfires sending soot throughout your home. It can happen all at once, like a balloon
popping, or more gradually, as if someone was holding the end of a balloon and letting the air seep out slowly.
Although there is no guaranteed way to prevent a puff back, annual inspection and maintenance of your oil burner or furnace
can greatly reduce your risk.
If a puff back occurs at your home soot can cover every surface and may range from light to very heavy. Sometimes the
disbursement of soot is so light and fine it appears to be ordinary dust. However, this "dust" reappears hours after being
cleaned. There is often a strong odor of oil accompanying a puff back.
ServiceMaster Restore® is available 24/7/365
to assist you when experiencing a puffback. We
offer emergency services, quick response time,
and work with all major insurance companies.
DO'S
• Notify your insurance agent immediately.
• Call ServiceMaster Restore to begin cleaning all affected
areas immediately.
DONT'S
Contact ServiceMaster Restore
ServiceMaster By Williams
(800) 835-6591
www.smbywilliams.com
ServiceMaster Restore services provided by independently
owned and operated franchises and may vary depending on location.
© 2014 ServiceMaster Residential/Commercial Services, L.P. All rights reserved.
• Do not attempt to wash wallpaper or flat-painted walls, as
improper cleaning will further compound the soot residue.
• Do not use retail cleaning solutions or soap. These will only
smear and spread the soot, not fully remove it.
• Do not try to clean carpets and upholstered furniture.
• Avoid touching items in the home. Soot on hands can easily
permeate upholstery, walls and woodwork, causing additional
damage .
• Don’t wait! Soot travels and will reappear if not immediately
removed.