Delegate Directory - Global Wellness Summit
Transcription
Delegate Directory - Global Wellness Summit
Innovation through Imagination Table of Contents • Welcome • The Spirit of the Summit • Spas and Sites of Aspen • Delegate Directory • Sponsor Directory • Industry Resources Welcome to the Summit Dear Delegate, Welcome to Aspen and our sixth annual gathering. This is an exciting time for our industry and the Global Spa & Wellness Summit, as it is the first time we are meeting since having added the term “wellness” to our name. It was our recent research, Spas and the Global Wellness Market: Synergies and Opportunities, that contributed significantly to this development. While spas are still our core, this broader stroke now encompasses not only the establishments we are, but the work we do, and it opens up even greater opportunities for our future. We are especially pleased this year’s Summit is being held in collaboration with the Aspen Institute – an internationally famous think-tank that has contributed its expertise to the development of this event and allowed its work in the field of health and wellness the chance to intersect with our own during this time together. This year’s theme is Innovation through Imagination. While our relatively young industry has enjoyed robust growth globally for many decades, we know that we can benefit from new ideas. Additionally, The Spa Management Workforce and Education: Addressing Marketing Gaps research is sure to serve as a catalyst for improving the preparation of the important industry professionals who are in short supply and great demand. This 4 | The 2012 Global Spa & Wellness Summit year, in an effort to better prepare our leaders for tomorrow and for our own selves to benefit from the innovative thinking that young people can bring, we will be putting additional emphasis on student participation. This Summit will be our largest – and yet we have turned away more applicants than ever before. This is a testament to our continued efforts to maintain the quality of participants, assuring that we attract true leaders and decision-makers from around the world. We are committed to making sure you are meeting with peers, making your investment of time and resources worthwhile and guaranteeing the work we do together brings tangible and actionable results. We trust you will enjoy Aspen’s crisp clean air, the beautiful vistas and the chance to explore the natural outdoor setting. At the same time, we hope the Summit sessions will be educational and inspiring and the social activities provide you pleasant opportunities to meet new colleagues and rekindle previous friendships. Thank you in advance for contributing your wisdom and insights and for embracing our simple vision of “Joining Together. Shaping the Future.” - The Global Spa & Wellness Summit Board of Directors Emanuel Berger, Berger Hospitality, Switzerland; Anna Bjurstam, Raison d’Etre, Sweden; Philippe Bourguignon, Revolution Places, United States; Dr. Marc Cohen, RMIT University, Australia; Richard Dusseau, Trilogy Spa Ventures, United States; Pete Ellis, SpaFinder Wellness, United States; Susie Ellis, SpaFinder Wellness, United States; Susan Harmsworth, ESPA International, United Kingdom; Andrew Gibson, Mandarin Oriental Hotel Group, Hong Kong; Jeff Matthews, Mandara Spa, Elemis & Bliss, Hong Kong; Anne McCall Wilson, Fairmont Raffles Hotels Intl, Canada; Mary Tabacchi, PhD, Cornell University, United States Welcome to the Summit | 5 Spirit of the Summit The “spirit” of the Global Spa & Wellness Summit (GSWS) is one of shared purpose rather than individual gain. It is a willingness to put aside our competitive egos and personal business goals while we join together and spend time shaping the future of the spa and wellness industries. Designed to be a high-level gathering of top industry executives, the invitation-only GSWS brings together decision makers from around the world. Everyone contributes his or her time and expertise, as well as resources to help fund the Summit and make it a success. All Summit delegates are asked to attend the entire Summit so that conversations and problem solving can build. All delegates, including members of the GSWS board, pay full registration fees, and cover travel expenses and accommodations. Only in rare cases where a delegate attends a single session in order to provide expertise, or a speaker has been expressly invited to share knowledge on a specific topic, would there be any exceptions. Speakers, presenters, and panelists have been asked to refrain from promoting themselves and their businesses during presentations. 6 | The 2012 Global Spa & Wellness Summit Because of the intimate setting, and the efforts to provide numerous networking opportunities, we feel that there is no need to mention one’s own company during presentations, speeches or discussions from the podium. Self-promotional efforts of any kind are considered a serious breach of the spirit of the gathering. Although contact information is provided through the delegate notebooks to encourage relationships post-Summit, no electronic mailing lists are sent out, and any effort on the part of a delegate to aggregate email addresses for promotional purposes would be considered cause to be excluded from future Summits. Each year we welcome a few major sponsors. These important supporters are, in essence, partners who share the mission of the GSWS and generously help offset costs. While physical visibility for sponsors is limited, we heartily encourage delegates to personally thank them during and after the Summit and support them with their business whenever possible. Let us now engage in the important work of exchanging ideas, debating, and collaborating for the good of our industry, the consumers we serve, and the planet we share. Thank you in advance for embracing the “Spirit of the Summit.” Spirit of the Summit | 7 Spirit of the Summit C ON SU LT I NG | DE SIG N | E NG I N E E R I NG | M A N U FAC T U R E | SE RV IC E | OP E R AT I NG S al o u ng e Cr i s t a l s t e am b at h THERMARIUM Bäder-Bau GmbH He a d o f f i c e : Au s t r i a • Br an c h o f f i c e s : C h i n a • It a l y • Jap a n • Fr a n c e • Ru s s i a • UA E & G C C C o u n t r i e s • U S A & C a n a d a w w w.thermarium.com Ultimate Derma Optimizer The new dimension in Anti-Aging. This latest innovation in anti-aging offers precise and targeted skin care solutions for your guests. Discover it today! BABOR – Precision Solutions – Made in Germany – www.babor.com Innovate B e yo n d P r o d u c t s & e q u i P m e n t • Consolidated Supply Chain Distributor • Turnkey E-Commerce and Fulfillment • FF&E and Pre-Opening Sourcing Output • Complimentary Educational Resources call today or Visit us online 1.800.558.5571 www.universalcompanies.com ® YOUR ONE SOURCE SPA SOLUTION ® Science, Experience, Senses. Why Europe’s No.1 luxury skin care brand should be your No.1 spa partner? The pioneer of professional beauty treatments, Clarins has, for more than 50 years, been famed for its plant-rich formulas and exclusive manual techniques. The ClarinsPRO range, specifically developed by Clarins laboratories to complement the expertise of our highly trained Beauty Therapists, is the guarantee of immediate, visible results. Discover the new Tri-Active Treatments for face and body, powered by next-generation ClarinsPRO formulas. They’re quite simply an unforgettable experience. Contact: [email protected] Find all our partner hotels on www.clarins.com Spas & Sites of Aspen Experience the Spas & Sites of Aspen Since many delegates have traveled long distances to attend the Global Spa & Wellness Summit in Colorado, the following spas, hotels, and various sites in Aspen and the surrounding area have graciously extended invitations to delegates to visit either before, or after, the Summit. Each has something unique to offer. Listed along with each description, is the contact person and/or information for each property. 20 | The 2012 Global Spa & Wellness Summit Viceroy Snowmass www.viceroyhotelsandresorts.com/snowmass The Viceroy Snowmass has created a pre- and post-Summit package specifically for GSWS delegates. In addition to the Mountain Retreat Package, the Viceroy has rates starting at $125 per night available May 27 – June 14, 2012 which includes round trip transportation to and from the Aspen Meadows on June 3, 4, 5 and 6. Guests will also enjoy 15% discount on spa services at the breathtaking Spa at Viceroy Snowmass. For spa reservations or more information, please email Holleigh Alexander at [email protected] or call (970) 923 8020. Spas & Sites of Aspen | 21 The Aspen Club & Spa www.aspenclub.com This private membership health and performance center offers highly advanced fitness experts, programming and equipment. Inside the 77,000 square foot facility is the world-renowned Spa Aspen at which delegates can take advantage of a 50-minute massage or facial for $99 or an 80-minute service for $150, which includes access to the fitness facilities all day. Salon Aspen also offers a variety of hair and nail services. The Aspen Club has recently partnered with Auberge Resorts and is about to undergo a $60 million renovation and expansion to include fractional condominiums. For spa reservations or more information, please email Amanda Perusse at [email protected] or call (970) 920-5821. 22 | The 2012 Global Spa & Wellness Summit The St. Regis Aspen Resort www.stregisaspen.com The newly renovated St. Regis Aspen Resort is home to the flagship, 15,000 square foot Remède Spa, which is offering a 20% discount on all spa services. Additionally, guests staying at the resort during the Summit have complimentary access to the spa’s amenities, which include steam caves, warm and cold plunge pools, a fitness center and movement studio, spa boutique and men’s and women’s locker facilities. To reserve an appointment, please call (970) 429-9650. Spas & Sites of Aspen | 23 Glenwood Hot Springs www.hotspringspool.com This historic Colorado site will be the destination for the post-Summit Colorado Mineral Springs Day, on Thursday, June 7 (the day after the Summit concludes). Home to the country’s only “vapor cave,” Glenwood is rich is mineral springs history. Delegates looking to extend their stay in Glenwood can book a room at the Glenwood Hot Springs Lodge at the special GSWS rate of $169. On the day of the postsummit Mineral Springs trip, participants can book a massage at the discounted rate of $75. Any other day, delegates can receive 10% off any treatment they choose. For reservations call 1-800-537-7946. 24 | The 2012 Global Spa & Wellness Summit GSWS Guided Activities www.secure-booker.com/gsws/shoponline/products.aspx Additionally, GSWS delegates can choose from several guided activities available pre- and post-Summit: • a pre-Summit hike (Sunday, June 3) through the famous picturesque Maroon Bells • a historic town walking tour (Sunday, June 3) • a post-Summit Colorado Mineral Springs trip (Thursday, June 7) to Glenwood Hot Springs Those who wish to experience Aspen on their own time can contact local author and naturalist, Paul Anderson at [email protected] for a private tour. Spas & Sites of Aspen | 25 delegate Directory delegate List by Company • A La Turca Textiles, LLC, Guniz Alkan • Abbajay & Associates, Sharilyn Abbajay • absolute pools, Frank Mason • Akin Gump Strauss Hauer & Feld, LLP, Jason Denby • Alchimie Forever, Ada Polla • Alliance Spas Relais Sante, Lucie Brosseau • American Leisure, Wendy Bosalavage • American Leisure, Steve Kass • American Spa Magazine, Julie Keller Callaghan • American Spa Therapy Education Certification Council, Anne Bramham • Anderson & Associates, Peter C. Anderson • Aromatherapy Associates, Geraldine Howard • Asia Spa & Wellness Limited, Neil Orvay • AsiaSpa India, Parineeta Sethi • AsiaSpa Magazine, Rebecca Walker • Aspen Brain Forum, Glenda Greenwald • Aspen Institute, Franmarie Kennedy • Aspen Institute, Amy Margerum • Aspen Spa Management, Leslie Glover • Auberge Resorts, Tracy Lee • BABOR, Brian Brazeau 28 | The 2012 Global Spa & Wellness Summit • • • • • • • • • • • • • • • • • • • • • • • • • • • • • BABOR, Michael Schummert Badrutt’s Palace Hotel, Martha Wiedemann Barr + Wray, Lorne Kennedy Barr + Wray, Peter Rietveld Baum Foundation, Glenn Bucksbaum Bellus Academy, Joanne Berry Berger Hospitality Management, Emanuel Berger BioDigital, Sujean Lee BioDigital, Frank Sculli BLU Spas Inc., Cary Collier Blue Lagoon Iceland, Dagny Petursdottir Blue Lagoon Iceland, Grimur Saemundsen Brookings Institute, Dr. Kavita Patel Buddha Spa and Brazilian Spa Association, Gustavo Albanesi C&E Media, Sandhya Chipalkatti California Institute of Integral Studies, Meg Jordan Cambia Health Solutions, Jason Daughn Canyon Ranch, Peter Smith Canyon Ranch, Dr. Richard Carmona Carbon War Room, Jose Maria Figueres China Spa Association, Joanna Zhang Chiva-Som International Health Resort, Thanisr Chaturongkul Chiva-Som International Health Resort, Krip Rojanastien Clarins, Hugh Wilson Clarins, Ghislain Waeyaert Clarins USA, Barry Mccaffrey Clodagh Design, Clodagh Aubry CN Hilton College, Univ. of Houston, Su Gibson Comfort Zone, Arnaud Diaz Delegate Directory | 29 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Commercial Properties Realty Trust, LLC, Carolyn Martin COMO Hotels and Resorts, Corinna Yap Contento Marketing, Nancy Griffin Core Performance, Mia Kyricos Cornell University, Mary Tabacchi, Phd Creativity Workshop, Alejandro Fogel Creativity Workshop, Shelley Berc DermaMed Solutions, Ginger Hodulik Design for Leisure, Don Genders DiGuiseppe Architect, Anthony Diguiseppe Dornbracht, Bastian Hartwigsen Dornbracht, Matthias Voit Earthlite/Living Earth Crafts, James Chenevey East West Learning Centre Ltd., Michael Bartura East West Learning Centre Pty Ltd., Steven Yeh École hôtelière de Lausanne, Maria Teresa Agostini Ecological Energy Systems, Marti Morenings ECOSPA 360, Priti Odedra Edelkoort Inc., Emmanuelle Linard Elly Lukas, Alex Zotos Emiliano Hotel, Gustavo Filgueiras ESPA International, Sue Harmsworth European Spa Magazine, Spa Publishing Ltd, Sarah Camilleri Failte Ireland, National Tourism, Tracey Coughlan Fairmont Raffles Hotels International, Anne Mccall Wilson Fashionizer Spa Uniforms, Debbie Leon Florida Gulf Coast University, Mary Wisnom Florida State University, Jessica Alquist Flrames Factory, Ltf, Mariko Soryu 30 | The 2012 Global Spa & Wellness Summit • Four Seasons Hotels and Resorts, Christopher Norton • Four Seasons Hotels and Resorts, Thomas Steinhauer • Freelance Journalist/Author, Sophie Benge • GFC, LLC, Hillary Lampers • Gharieni Group, Sammy Gharieni • Global Balans, Alla Sokolova • Global Spa Vantage, Rianna Riego • gloProfessional, Sean Butler • GOCO Hospitality, Ingo Schweder • GOCO Hospitality, Thomas Wurzinger • Google, Ted Souder • GramercyOne, Josh McCarter • GramercyOne, Tracey Solanas • Green Spa Network, Michael Stusser • Grupo Diarq, Gina Diez Barroso De Franklin • HBA/Hirsch Bedner Associates, Jenna Buell • HBA/Hirsch Bedner Associates, Cameron Zentz • HCB Associates/University of Derby, Jane Crebbin Bailey • Health Technology Consultants, Jay Williams Phd • Hilton Hotels Corporation, Ryan Crabbe • Hugo Gagnon Studio/DCYSA Architecture & Design, Hugo Gagnon • Hutchinson Consulting, Lori Hutchinson • Hyatt international Hotels, Niamh Oconnell • ILA, Denise Leicester • Imagine Spa, Dave Courteen • IMC Octave, William Taam • IMC Octave (Shanghai Apong Realty & Investment Corp), Diane Chen • IMC Octave (Shanghai Apong Realty & Investment Corp), George Xu • imc2 health and wellness, Hensley Evans Delegate Directory | 31 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Independent Consultant, Samantha Foster Insider’s Guide to Spas, LLC, Mary Bemis Institute for Large Scale Innovation, John Kao Intermountain Healthcare, Joseph Hutter, Md International SPA Association (ISPA), Lynne Mcnees International SPA Association (ISPA), Ella Stimpson Iredale Mineral Cosmetics, Ltd., Jane Iredale JCKRC Spa Destination Pvt Ltd, Rekha Chaudhari JCKRC Spa Destination Pvt Ltd, J.C. Kapur JH Anderson Holdings/SonomaTherapy™, John Anderson June Jacobs Spa Collection, Rochelle Jacobs Kamalaya Koh Samui, John Stewart Kamalaya Koh Samui, Karina Stewart Kerstin Florian, Charlene Florian Klafs, Adrian Egger Klafs Americas, Matthew Williamson Kurtz-Ahlers & Associates, LLC, Joann Kurtz-Ahlers La Prairie Group, Julia Petrini Laboratoire Gibro S.A. d.b.a. PHYTO 5, Jon Canas Lanserhof, Andreas Wieser Lapinha SPA, Marianne Brepohl Leading Hotels of the World, Sharon Ullrick Leading Spas of Canada, Donna Holtom Leisure Media, Liz Terry Longevity Group, Nazir Sacoor Lux Elements GmbH & Co. KG, Rolf Longree Mandara Spa, Jeff Matthews Mandarin Oriental Hotel Group, Andrew Gibson Massage Envy Limited, LLC, Cg Funk 32 | The 2012 Global Spa & Wellness Summit • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Max Ventures Pvt. Ltd., Veer Singh McKinsey, Elizabeth Stephenson Medical Tourism Association, Renee-Marie Stephano Mestre & Mestre, Diana Fernandez-Mestre Michael Graves & Associates, Patrick Burke Mii amo, Chris Bird MiniLuxe, Sue Thirlwall Miraval, Michael Tompkins MSPA International Limited, Kathryn Moore Natura Bissé, Jose Villegas Natura Bissé, Joaquin Serra Natural Resources Spa Consulting, Kim Matheson Shedrick Naturopathica, Beth Stewart NG Hotels & Resorts, Kamil Berk NG Hotels & Resorts, Hediye Gural Gur Niki Bryan Inc., Dan Shackleton-Jones O Boticário, Juliana Garcia Onyx Hospitality, Kirsty Maccomick Organic Male OM4, Michael Bruggeman Organic Spa Magazine, Beverly Maloney-Fischback Orient Express, Filip Boyen Paradigm Wellness, Darani (Winnie) Tsao Peninsula Hot Springs, Norm Cleland Peninsula Hotels, Sharon Codner Pennsylvania State University, Anna Mattila Performance Health Inc., Marshall Dahneke Performance Health Inc., Lynda Solien Wolfe PKF Consulting, Andrea Foster Polynesian Spa, Martin Lobb Delegate Directory | 33 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Powerhouse Gym, Christy Cao Prism Hotels & Resorts, Steve Van Professional Beauty, Mark Moloney Promet Spa Wellness, Mehmet Kabas Raison d’Etre, Anna Bjurstam Rancho La Puerta, Deborah Szekely Rancho La Puerta, Roberto Arjona Rancho la Puerta, Sarah Brightwood Red Cashew, Nancy Nemer Red Door Spa Holdings, Todd Walter Red Door Spa Holdings, Jeff Kohl Resense Spa SA, Monica Risenius ResortSuite, Frank Pitsikalis Revolution Places, Philippe Bourguignon Richardson Sadeki, Heidar Sadeki Richmond International, Belgin Aksoy RMIT University, Dr. Marc Cohen Rosewater Spas, Liz Belford Rosewood Hotels and Resorts, Jennifer Haack Sanitas Skincare, Lisa Crary SelfOptima, Nader Vasseghi Sense of Touch Spas, Anna Treier Serena Spa Pvt. Ltd., Jesper Hougaard Serena Spa Pvt. Ltd., Sabrina Hougaard Sha Wellness Clinic, Alejandro Bataller Shangri-La International Hotel Management Ltd, Sheila Mccann Shankara Inc, Bhushan Deodhar SHOUTAmerica, Brent Parton Shuei Wellness Co, Ltd., Hirokazu Iida 34 | The 2012 Global Spa & Wellness Summit • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Six Senses Resorts & Spas, Sonu Sivdasani Skin Essentials (M) Sdn Bhd, Chee Kwong Low Smith Club & Spa Specialists, Deborah A. Smith Smith Travel Research , Jan Freitag Sofitel, Aldina Duarte Ramos Sommerhuber GmbH, Christian Sommerhuber Spa & Wellness International Council (SWIC), Elena Bogacheva Spa Business, Katie Barnes Spa Inc., Heather Ednie Spa Life Magazine, Kris Abbey Spa Professional Mexico, Sara Jones Spa Strategy, Elaine Fenard SpaCultures.com, Dr J Paul De Vierville SPAd, Sylvia Sepielli SpaEquip Inc., Polly Johnson SpaFinder Wellness, Susie Ellis SpaFinder Wellness, Pete Ellis SpaFinder Wellness, Betty Weinkle SpaSoft, Michael Deres SRI International, Katherine Johnston Starwood Capital Group, Neil Jacobs Starwood Hotels & Resorts, Jeremy Mccarthy Sundara Inn & Spas, Rick Duarte SuperSmartHealth, Dr. Daniel Friedland TAC GmbH - Reservation Assistant, Guenther Poellabauer TAC GmbH - Reservation Assistant, Thomas Roessler Tara Spa Therapy, Tara Grodjesk Telome Health, Inc, & UCSF, Elissa Epel Thalgo, Michel Gras Delegate Directory | 35 • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Thalgo America, Guy Ehring The Day Spa Co., Ltd., Tae Kawasaki The Lewin Group, Anjali Jain, Md The Marshall Plan, Kimberly Marshall The Ranch at Live Oak / Malibu, Alex Glasscock The Willing Way, Bobby Williams Thermarium Baeder Bau GmbH, Mario Stiefler Thermarium Baeder-Bau GmbH, Elmar Nagele Tip Touch, Jean-Guy De Gabriac Tourist Office of Spain, Javier Pinanes Travaasa Destinations, Joy Berry Travaasa Destinations, Chris Manning Trilogy Spa Ventures, LLC, Richard Dusseau Trilogy Spa Ventures, LLC, David Stoup Unbescheiden GmbH, Heinrich Unbescheiden Under a Tree, Amy Mcdonald Universal Companies, Alfredo Carvajal Universal Companies, Brenda Elliott University of Arizona, Dr. Gary Schwartz University of Denver, Cheri Young University of Derby, Isobel Stockdale Urban Land Institute, Peter Rummell VOYA, Mark Walton Wahanda, Lopo Champalimaud WATG, Jeanie Klueter Wellbeing Escapes, Stella Photi Wellness Advocate & Actress, Mariel Hemingway WTS International, Ginger Mclean Wuttke Group, Mark Wuttke 36 | The 2012 Global Spa & Wellness Summit • • • YAMUNA, Yamuna Zake Yelo Spa, Nicolas Ronco Emily Gold Mears Student Delegation • California State Polytechnic University, Pomona, Chelsea Wong • Chinese University of Hong Kong, Angelica Choy • Cornell University, Andrea Menotti • Cornell University, Mariko Fujio-White • Cornell University, Hamidreza Pezeshkian • École hôtelière de Lausanne, Adrian Garcia • École hôtelière de Lausanne, Binbin Natalie Narkprasert • École hôtelière de Lausanne, Hélène Micouleau • École hôtelière de Lausanne, Chloe Gachet • École hôtelière de Lausanne, Stéphanie Raimbault • Pennsylvania State University, Lydia Hanks • Pennsylvania State University, Emma Leach • Pennsylvania State University, Marina Volpe • Pennsylvania State University, Ben Dillan • Saxion University, Charlett Kohlwes • University of Denver, Lian Duan • University of Denver, Molly Tomkins • University of Denver, Jing Wan • University of Houston, Andyshea Saberioon • University of Houston, Armaghan Sadeghbeigi • University of Houston, Kate Sornson • University of Houston, Na Zhang Delegate Directory | 37 Sharilyn Abbajay President, Abbajay & Associates United States 1-301-918-9492 Sharilyn Abbajay was most recently responsible for Marriott’s portfolio of 170 managed spas under the Ritz-Carlton, Marriott, JW Marriott, and Renaissance brands. Her resume includes positions with the Neill Corporation/Aveda Corporation, Elizabeth Arden Salons and Noelle, a division of the Gillette Company. Sharilyn is a board member of the International Spa Association (ISPA) and co-chair of the Washington Spa Alliance (WSPA). Kris Abbey Publishing Editor Spa Life Magazine, Australia 612-990-50137 www.spalifeguide.com.au With 25 years in the industry, Kris Abbey is part-owner of Red Thread Communications, a boutique communications agency specializing in quality health, beauty and wellness content across all mediums. Kris also owns and publishes Spa Life magazine, Australasia’s leading consumer magazine focusing on the booming spa and wellness industry. 38 | The 2012 Global Spa & Wellness Summit Maria Teresa Agostini École hôtelière de Lausanne, Lausanne Hospitality Consulting Switzerland 41-79-706-7553 www.lhcconsulting.com Maria Teresa Agostini joined Lausanne Hospitality Consulting, the consulting and executive education division of École hôtelière de Lausanne, in February 2012. She held a previous position at PKF Consulting Milan, where she was involved with different hotel, spa and real-estate projects. She graduated from Edinburgh Napier University Business School with First Class Honours, and was awarded “Tourism Management with French Medal” for the year 2011. Notes Delegate Directory | 39 Belgin Aksoy Pres. of the Board, Richmond Intl Turkey 90-216-571-4900 www.richmondintl.com.tr As a pioneer in the spa and wellness sector, Belgin Aksoy helped introduce Turkey as a spa destination by creating Richmond Nua Wellness Spa. Healthy lifestyle and wellness has always been Belgin’s passion and she has been working on a new concept called Wellness Day. Under her supervision, Aksoy Group recently launched Richmond International, a global hotel/resort management and consultancy company. Gustavo Albanesi Founder, Buddha Spa & President, Brazillian Spa Association, Brazil 55-11-3668-7221 www.buddhaspa.com The owner of one of the largest spa chains in Brazil, Gustavo Albanesi is also a partner at JG Partners Group, a financial counseling company, where he consults for the spa, hotel, resort and cosmetic industries. Gustavo is the president of the Brazilian Spa Association, which organizes Spa Week Brazil and the Brazilian Spa Congress. 40 | The 2012 Global Spa & Wellness Summit Guniz Alkan President & Co-Owner A La Turca Textiles, LLC., United States 1-610-434-0729 www.alaturcatextiles.com After successfully launching the retail division of her family business, Home Textiles, Guniz Alkan took on the development of its spa linen and apparel division. Her most recent project has been to optimize the towels used in the spa industry to reduce its carbon footprint without compromising quality. Jessica Alquist Lead Researcher (with Roy Baumeister) Florida State University 1-570-335-2333 www.psy.fsu.edu Jessica Alquist is a PhD candidate in social psychology at Florida State University, working under the supervision of Dr. Roy Baumeister. Her primary area of interest is “self-control,” and she is currently conducting research on how uncertainty can undermine self-control. Delegate Directory | 41 John Anderson Principal, JH Anderson Holdings, Inc. & Chairman, Sonoma Therapy, Inc. U.S. 1-212-399-1096 John H. Anderson has been a developer, owner and manager of hotel and resort projects (including residential, golf, spa and marina) for over 25 years. John specializes in the re-development and branding of under-performing assets in a variety of sectors and geographic locations, providing development consulting, asset management and arbitration support services to publicly traded companies and private owners. Peter anderson President & Founder Anderson & Associates, United States 1-310-394-0563 www.anderspa.com Peter C. Anderson is a vetted consultant, educator and speaker in the hotel, resort and wellness industries. He regularly consults, lectures and writes on issues of spa and resort development and wellness programming. Peter is on faculty at Cal Poly Pomona, and Cal State Long Beach and has developed numerous health and wellness programs for various clients around the world, 42 | The 2012 Global Spa & Wellness Summit Roberto Arjona Chief Executive, Rancho La Puerta Mexico 52-858-764-5502 www.rancholapuerta.com Roberto Arjona heads the staff at Rancho La Puerta, one of North America’s first destination spas (established in 1940 in Baja California, Mexico). Prior to joining Rancho La Puerta, Roberto held executive positions at The Lodge at Pebble Beach and The Lodge at Torrey Pines. He serves as president of the Green Spa Network. Clodagh Aubry CEO & Owner Clodagh Design Intl., United States 1-212-780-5300 www.clodagh.com Clodagh Aubry is a multi-discipline designer based in New York City for 25 years. Her award-winning portfolio spans 24 countries and includes hotels, resorts and luxury spas. She oversees three acclaimed companies: Clodagh Design; Clodagh Signature; and Clodagh Collection. Clodagh creates life-enhancing environments committed to sustainability and authenticity in materials. Delegate Directory | 43 Katie barnes Managing Editor, Spa Business Magazine United Kingdom 44-0-146-247-1925 www.spabusiness.com Katie Barnes has specialized in writing about the spa, beauty and leisure industries for the past ten years. She joined the Leisure Media Company in 2004 as assistant editor of Health Club Management magazine, moved to Spa Business in 2006 and became managing editor of the title in 2009. Katie was also the launch editor of the annual Spa Business Handbook, now in its third year. Michael Bartura Project Manager, East West Learning Centre (IMC Group), Singapore 65-9137-9778 www.eastwestcentre.org Michael Bartura is a graduate of the London School of Sports Massage and Macquarie Graduate School of Management. He takes a great interest in what defines “the me and the mine” while realizing he’s hopelessly stuck in “his” version of “it.” Presently Michael is driving design for mind-body programs and leadership models for the East West Learning Centre. 44 | The 2012 Global Spa & Wellness Summit Alejandro Bataller VP, Sales & Marketing SHA Wellness Clinic, Spain 34-96-681-1199 www.shawellnessclinic.com In 2007, Alejandro Bataller joined the family company SHA Wellness as vice president, with the challenge of launching what is today an international reference in health and well-being, the SHA Wellness Clinic. Three and a half years after opening, SHA has been hailed with unprecedented international media coverage and 12 international awards. Liz Belford Owner, Rosewater Spas, Canada 1-905-338-7724 www.rosewaterspa.com In 2001, leader and innovator Liz Belford combined her passion and experience in hospitality, wellness and attention to detail to create Rosewater Spa of Oakville, a unique day spa offering an authentic “total body, mind and soul” wellness experience. Building on success, a second location, Rosewater Spa of Burlington, opened in 2008. Delegate Directory | 45 Mary Bemis Founder & Editorial Director, Insider’s Guide to Spas, LLC., United States 1-917-568-0246 www.insidersguidetospas.com Mary Bemis is a major media voice in the spa industry. In 1997 she launched the trade magazine America Spa and in 2007, she founded the consumer magazine Organic Spa. Mary is a founder of the Washington Spa Alliance and is currently working on a new media launch. Sophie Benge Freelance Journalist/Author United Kingdom 44-208-994-9571 www.sophiebenge.com Sophie Benge is an industry journalist and the author of “Tropical Spa.” Her new book focuses on the healing sources of Eastern Europe, and she is currently researching a TV documentary for the Discovery Channel on global indigenous health and beauty practices. Sophie is passionate about energy medicine modalities and is distributor for Hungary mud. 46 | The 2012 Global Spa & Wellness Summit Shelley Berc Founder, The Creativity Workshop United States 1-212-203-3252 www.creativityworkshop.com Shelley Berc has been teaching people how to access, nurture and expand their creativity for over 20 years. In 2000, she left academia to dedicate herself wholly to the Creativity Workshop, which she founded in 1993 with Alejandro Fogel, when they were cultural ambassadors for the U.S. Information Agency. Shelley was a Professor of the Intl. Writing Program and the Iowa Playwrights Workshop at the University of Iowa. Emanuel BeRger President & CEO, Berger Hospitality Management, Switzerland 41-33-821-6692 www.bergerhospitality.ch Emanuel Berger has been CEO of the Victoria-Jungfrau Collection, four of Switzerland’s most luxurious hotels since 1970. In 2006, he founded Berger Hospitality Management, a consultancy for luxury hotels. Emanuel serves as a board member for a number of hotel companies in the luxury segment, including Ecole Hôtelière Lausanne, and is a member of the board of the Global Spa and Wellness Summit. Delegate Directory | 47 Kamil Berk Tourism Coordinator NG Hotels & Resorts, Turkey 90-216-456-7343 www.nghotelsandresorts.com Kamil Berk is the Tourism Coordinator of NG Hotels and Resorts, which owns three spa and thermal hotels in Turkey. Kamil has over 32 years of experience in the hospitality industry and has worked with many of the industry’s well-known brands. He is a graduate of Bosphorus University and has attended seminars at Cornell University School of Hotel Administration. Joanne Berry Director of Spa & Wellness Bellus Academy, United States 1-619-313-7544 www.bellusacademy.edu With a focus on operations, management and education in many segments of the spa industry, Joanne Berry has conducted extensive training and product seminars globally. In 2006, she launched the consultant firm Spa Remedies. Joanne is now based at Bellus Academy in San Diego, where she creates and oversees the development of advanced course curricula. 48 | The 2012 Global Spa & Wellness Summit Joy Berry Cofounder & Principal Travaasa Destinations, United States 1-303-534-6322 www.travaasa.com Joy Berry is cofounder and principal of Travaasa Destinations, a resort and spa development and management company that has created and launched the Travaasa brand. Travaasa currently includes two properties: Travaasa Austin and Travaasa Hana (formerly the legendary Hotel Hana-Maui). Chris Bird General Manager Mii Amo, United States 1-928-204-6032 www.miiamo.com At Mii Amo, Chris Bird oversees operations and staffing of the 24,000-square-foot spa resort at the Enchantment Resort in Sedona, Arizona, managing 16 guest rooms, 22 treatment rooms, 60 therapists, a boutique and a restaurant/bar. Before that, Chris was the Director of Operations at the Lodge at Ventana Canyon where he managed a 50room Four Diamond resort, 850-member golf club and 250 employees. Delegate Directory | 49 Anna Bjurstam Owner & CEO, Raison d’Etre, Sweden 46-87-56-00-56 www.raisondetrespas.com Anna Bjurstam received her Masters degree in Business and Finance and ventured into corporate fitness at 24-Hour Fitness, before entering the spa business in 1999. She has worked with over 100 spas in 60 different countries, is a partner in Resense S.A. and recently launched a franchise/license brand, LivNordic by Raison d'Etre. She is a Global Spa and Wellness Summit board member. Elena Bogacheva President, Spa & Wellness International Council (SWIC), Russia 7-495-764-0203 www.perfectspa.ru; www.1blic.ru Elena Bogacheva is a pioneer in the Russian spa industry, having started the first wellness club in Moscow in 1998. She wrote the book Spa Mania: a Diagnosis of the Century, and teaches a course for spa managers at the State University of Management. In 2010 Elena founded a non-profit organization, the Spa and Wellness International Council (SWIC). 50 | The 2012 Global Spa & Wellness Summit Wendy Bosalavage President, American Leisure United States 1-845-371-5670 www.americanleisure.com Wendy Bosalavage has more than 20 years of experience in the lifestyle industry, specializing in the areas of fitness, spa and wellness. She is co-founder and vice president of the Medical Spa Society, a past President of the Day Spa Association, and a highly motivated speaker conducting seminars at leading industry trade shows. Philippe Bourguignon Vice Chairman, Revolution Places & CEO, Exclusive Resorts, United States 1-202-776-1447 www.revolution.com Philippe is vice chairman of Revolution Places and CEO of Miraval. Earlier in his career, he was chairman of Aegis Media France, co-CEO of the Davos-based World Economic Forum, chairman and CEO of Club Mediterranee and CEO of Euro Disney. Philippe is a board member for eBay and Zipcar. He is visionary and passionate about businesses that tap into the consumer’s innate desires. Delegate Directory | 51 Filip Boyen COO, Orient Express, United Kingdom 44-207-921-4065 www.orient-express.com In 2009, Filip Boyen was appointed Chief Operating Officer for OrientExpress Hotels, which consists of a portfolio spanning 23 countries and includes 41 hotels, six luxury trains, two cruise operations and a restaurant. A native of Belgium, Filip is fluent in Dutch, English, French and German and is trained in the culinary arts. Anne Bramham President, The Bramham Institute & Founder, ASTECC, United States 1-561-802-3855 www.astecc.com Consultant, designer and trainer of spa therapies, Anne Bramham is the founder of the American Spa Therapy Education Certification Council (ASTECC). Widely regarded as the benchmark for spa therapy education, her ‘constitutionally’-based ASTECC curriculum integrates classical spa therapies and bio chemical elements with its highly individualized approach. 52 | The 2012 Global Spa & Wellness Summit Brian Brazeau CEO, North America, Babor United States 1-917-842-0797 [email protected] As CEO of Babor North America, Brian Brazeau directs and manages all operations for the North American subsidiaries of BABOR Cosmetics, a worldwide leader in professional skincare. Brian brings to the North American market a new and innovative vision to the positioning and distribution of this prestigious German brand. Marianne Brepohl Co-Owner & Marketing Director Lapinha SPA, Brazil 55-41-3622-1044 www.lapinha.com.br Marianne Novaes Brepohl entered the family business in 2010 after ten years of experience with CitiBank, GE and Toyota. In just two years, Lapinha SPA has rejuvenated its image, improved its brand and won prestigious awards. Born in São Paulo, Brazil, Marianne has traveled and lived around the globe from Ecuador to Austria. Delegate Directory | 53 Sarah Brightwood President, Rancho La Puerta, Mexico 1-858-764-5517 www.rancholapuerta.com www.fundacionlapuerta.org As President of Rancho La Puerta, Sarah Livia Brightwood oversees all operations at the 3,000-acre fitness resort and spa located in Tecate, Baja California. Founded in 1940, the resort serves 5,700 guests per year who seek mind, body and spirit wellness. She also created the organic farm and culinary center that serves this worldrenowned destination spa. Sarah is fluent in Spanish and English. Sabrina Britto-hougaard Director of Spa Operations Serena Spa Pvt. Ltd., India 91-934-334-8225 www.serenaspa.com Aside from being certified by several international spa courses, Sabrina Hougaard is a certified NLP Master Practitioner. She is responsible for Serena Spa’s operations in India and the Maldives and runs the Serena Vocational Training Institute, the first governmentapproved spa therapy training institute in India. 54 | The 2012 Global Spa & Wellness Summit Lucie Brosseau President & CEO Alliance Spa Relais Sante, Canada 1-819-868-1553 x223 www.spasrelaissante.com Lucie Brosseau has an extensive background in tourism and hotel management, sales and marketing, event management, coaching and training. Alliance Spas Relais santé has collaborated with the Bureau de Normalisation du Québec and with Tourism Quebec to develop a standards for spas program in the province. Lucie sits on the international ISO TC-228 committee, which is dedicated to establishing these standards within the expanding global market. Michael Bruggeman CEO, Organic Male OM4, United States 1-877-898-6253 x3 www.OM4men.com With over 22 years experience in healthcare administration, Michael Bruggeman has led several hospital building projects and product line implementations, bridging traditional and non-traditional therapies. After 9/11, Mike entered the spa and hotel industry. Today he is CEO of the skincare line, Organic Male OM4, is a spa owner and is COO of NaturalBeautyGroup.com. Delegate Directory | 55 Glenn Bucksbaum President The Baum Foundation, United States 1-415-346-6060 www.thebaumfoundation.org Glenn Bucksbaum’s background includes twenty years experience in the commercial real estate industry. He has served on the Board of Directors of the Berkeley Art Museum and worked closely with The Nature Conservancy, The Ocean Conservancy and many other conservation organizations. Glenn has successfully led The Baum Foundation, which serves the arts, education and the environment, since 2003. Jenna Buell Designer, Hirsch Bedner Associates United States 1-404-873-4379 www.hbaatl.com Jenna Buell’s experience at Hirsch Bedner Associates includes myriad phases of project design, from conceptual design through development, space planning, construction documentation and specification of finishes in the field of hospitality and spa design. While Jenna excels in hospitality design, her experience and personal passion for spa and clubhouse design make her an increasingly valuable contributor to each project. 56 | The 2012 Global Spa & Wellness Summit Patrick Burke Principal, Michael Graves & Associates United States 1-609-924-6409 www.michaelgraves.com Patrick Burke is a Principal and Studio Head at the international architecture and design firm, Michael Graves & Associates. He has extensive experience in hotel, spa and restaurant design – and most recently, Patrick has been the Principal-in-Charge of Resorts World Sentosa, a $4.4 billion integrated resort in Singapore comprised of six hotels, an ESPA Spa, restaurants and retail outlets. Sean Butler President gloProfessional, United States 1-303-892-3443 www.gloprofessional.com Sean Butler is the president of gloProfessional, a company that markets and distributes four product lines: glo.therapeutics, glo.minerals, glo.essentials and Lycon wax. The company’s products are distributed in 30 countries across the globe. Sean founded gloProfessional, along with Mark Hayden and Dr. Richard Caleel, in 1997. Delegate Directory | 57 Sarah camilleri Editor-in-Chief & Publisher, European Spa Magazine, Spa Publishing Ltd. U.K. 44-115-945-4748 www.europeanspamagazine.com Sarah Camilleri is the Publisher and Editor-in-Chief of European Spa, Europe’s premiere spa business publication. European Spa was launched in 2007 as an intelligent new business magazine and website for leading spa decision-makers looking to stay ahead of the latest spa developments. Published six times a year, this stylish, respected magazine is enjoyed by more than 5,000 leading spa and wellness professionals across Europe and worldwide. Jon canas President & CEO, Laboratoire Gibro S.A. & Phyto Distribution Inc. Switzerland/U.S. 1-352-483-4800 www.Phytobiodermie.com In 1998 Jon Canas and a group of investors acquired Laboratoire Gibro S.A., the Swiss manufacturer of PHYTO 5 skincare products, referred to as the “world leader in energetic, natural and holistic skincare.” The products, based on the principles of energy medicine, are distributed in 18 countries. He previously served ac CEO and Vice Chairman of Omni Hotels. 58 | The 2012 Global Spa & Wellness Summit Christy cao CEO, Powerhouse Gym China 86-158-1046-0233 www.powerhousegym.com.cn Christy Cao is a pioneer of the Chinese fitness industry, and an expert in Human Movement Science. In 2004, Christy set up Powerhouse Gym China and introduced the AFAA (Aerobics and Fitness Association of America) system into China. She has also brought to China many world-class training programs, making great strides in bringing Chinese fitness up to international standards. Delegate Directory | 59 Dr. Richard Carmona Vice Chairman, Canyon Ranch & 17th U.S. Surgeon General, United States 1-520-749-9655 www.canyonranch.com Dr. Richard Carmona is Vice Chairman of Canyon Ranch, CEO of Canyon Ranch Health division, and President of Canyon Ranch Institute. He is also a Distinguished Professor of Public Health at the Mel and Enid Zuckerman College of Public Health at the University of Arizona. His resume includes being a medic, registered nurse, hospital CEO, police/fire department medical director, trauma surgeon, SWAT team leader and a U.S. Army Special Forces soldier. Alfredo Carvajal Executive Vice President Universal Companies, United States 1-407-517-4967 www.universalcompanies.com Having joined leading spa industry supplier, Universal Companies, in 2008, Alfredo Carvajal oversees sales, operations, education and branding for the 30-year-old company, which serves more than 35,000 customers worldwide. He is on the board of U.C. Irvine’s Spa Management Program and is the recipient of Disney’s Partners in Excellence Award. Alfredo is also a competitive fencer. 60 | The 2012 Global Spa & Wellness Summit Lopo champalimaud CEO & Founder Wahanda, United Kingdom 44-777-935-3574 www.wahanda.com With more than 15 million visitors per year, and with 250,000 business partners in 135 countries, London-based Wahanda is the largest health, beauty and wellness marketplace in Europe. Prior to founding Wahanda, Lopo Champalimaud was the Managing Director of lastminute.com’s lifestyle business. Thanisr chaturongkul CFO, Chiva-Som International Health Resorts Co., Ltd., Thailand 66-2711-6900-12 www.chivasom.com As CFO of Chiva Som, Thanisr Chaturongkul is responsible for the finances, budgeting, strategic planning and business development for one of the world’s premiere destination spas. He works closely with Human Resources to manage overall staff performance, and he also oversees and manages the Chiva-Som International Academy. Delegate Directory | 61 Rekha Chaudhari Managing Director, JCKRC Spa Destination Pvt. Ltd., India 91-982-089-7485 www.jckrc.com; www.caressaa.com Rekha Chaudhari is the Founder of JCKRC Spa Destination, a leading spa solutions provider for the rapidly expanding Indian spa industry. The company works with premium spas, salons and 5-star hotels to provide prestigious global brands, and cutting-edge products and equipment, to clients. She is a true Indian spa market pioneer, and the innovator of award-winning treatments like Novel Rope Therapy and properties like Mumbai’s luxury day spa, Caressaa Spa. Diane Chen Deputy Head, Business Development and Marketing, IMC Octave, China 86-21-6171-1725 www.imcgroup.info At IMC Octave Diana Chen integrates East and West wellness lifestyle concepts into real estate projects, and establishing platforms for introducing or strengthening integrative, preventative care concepts to the Chinese market. Diana was an investment professional for Hong Konglisted company, Powerlong Real Estate, and has extensive experience working with five-star hotels, including Starwood in China. 62 | The 2012 Global Spa & Wellness Summit James chenevey CEO, Earthlite & LIving Earth Crafts United States 1-760-599-1112 www.earthlite.com James Cheveney, CEO of both Earthlite and Living Earth Crafts, has driven international growth for his companies, which are global suppliers of spa and massage treatments tables, since 2003. James has also held many board positions at companies such as Electra Bicycle, the Green Spa Network and La Costa Youth Organization. He is an avid yoga practitioner. Sandhya Chipalkatti Editor & Publisher, Spa Mantra Magazine (C&E Media), India 91-982-002-5953 www.spamantra.in Sandhya Chipalkatti is the Editor and Publisher of Spa Mantra, India’s first business-to-business magazine for the spa and wellness industry - currently read by 5,000 key industry decision-makers. Sandhya owns C&E Media, which, since 2002, has also published StyleSpeak, a business-to-business magazine for salons with a circulation of 40,000. Delegate Directory | 63 dornbracht.com /deque [email protected] Product Design Sieger Design Norm Cleland General Manager & Director, Peninsula Hot Springs Pty Ltd., Australia 61-438-448-801 www.peninsulahotsprings.com Norm Cleland is a Founding Director and shareholder in Peninsula Hot Springs, which opened in 2005. Covering 16 hectares and offering geothermal hot springs, massages and fully catered dining, the destination now has 160 employees and hosts more than 250,000 visitors per year. 64 | The 2012 Global Spa & Wellness Summit Sharon codner Regional Spa Director, Asia Peninsula Hotels & Resorts, Hong Kong 853-2696-6680 www.peninsula.com Sharon Codner is based in Hong Kong at Peninsula Hotels, which boasts eight spas in its elite portfolio. Codner has over 20 years of experience working in spas and luxury resorts all over the world, from Bermuda, Macau, Dubai, Barbados, to the United Kingdom. She currently holds a Regional role for Peninsula spas in Asia and advises on U.S. properties.. Dr. Marc Cohen Professor, RMIT University Australia 613-9925-7440 www.rmit.edu.au Dr. Marc Cohen is a GSWS Board Member and Professor of Complementary Medicine at RMIT University, where he leads an online Master of Wellness Program and contributes to education, research, clinical practice and policy. Marc has published numerous research papers and books, including co-editing the text, Understanding the Global Spa Industry. Delegate Directory | 65 Cary Collier President BLU Spas Inc., United States 1-406-862-2200 www.bluspasinc.com During the 1990’s, Cary founded, along with his wife Kim, Collier | Collier Spas and pioneered spas around Asia while living in Bali. In 2000, he launched Blu Spas, an international project planning, consulting, advisory and management firm based in the U.S. Cary and his team have worked on over 300 spas in 30 countries for hospitality, club, residential community, destination, wellness, medical and celebrity projects. David Courteen Managing Director, Imagine Spa United Kingdom 44-1603-812727 www.imaginespamanagement.co.uk Dave Courteen is founding director of Mosaic Spa and Health Clubs Ltd., which wholly owns Imagine Spa Management and Fitness Express. The business operates over 18 spas and 28 health clubs in the United Kingdom, employing over 500 people. The original Imagine Spa, in Norfolk, was a finalist in the UK Day Spa of the Year Awards. 66 | The 2012 Global Spa & Wellness Summit Tracey Coughlan Manager, Sector Liaison & Planning Failte Ireland, National Tourism, Ireland 353-8799-44466 www.failteireland.ie In her executive position with the Irish Tourism Board, Tracey Coughlan has led a number of successful development and marketing projects including Ireland’s ‘Lakelands and Inland Waterways’ and ‘Dublin’s Doorstep.’ She has driven national projects including ‘Food in Tourism’ and ‘A New Vision for the Irish Home B&B,’ and is currently working on a repositioning strategy for the national spa and wellness sector. Ryan crabbe Senior Director of Spa Operations & Development, The Americas, Hilton Hotels Corporation, United States 1-703-883-1028 www.hilton.com Ryan Crabbe oversees the spas for Waldorf-Astoria, Conrad, Hilton, Hilton Grand Vacations, and Embassy Suites in the Americas. He also manages Golden Door and Guerlain concept spas. He founded the consulting firm Interim Spa Solutions to offer transitional management services to luxury hotels and has opened and directed spas for both Wynn Resorts and The Ritz-Carlton Hotel Company. Delegate Directory | 67 Lisa Crary CEO & Owner, Sanitas Skincare United States 1-303-449-1875 www.sanitas-skincare.com Lisa Crary is a Colorado powerhouse in both the skincare and philanthropic arenas. Utilizing her previous expertise in entrepreneurship and accounting, Lisa embarked on the turnaround of the Sanítas skincare brand in 2003. She maintains her passion for philanthropy by actively serving on the boards of Teen With a Dream and The Cinderella Foundation. Jane Crebbin-Bailey Intl. Spa Consultant, HCB Associates & Lecturer, University of Derby, U.K. 44-33-140-071-234 www.hcb-associates.com Jane Crebbin-Bailey is a leading educationalist, writer and speaker on spa therapies and spa operations and practices. Jane is a past Chairman of The British Association of Beauty Therapy; she served as a Director of the International Spa Association (Europe), with responsibility for Standards and Practices; and as a Board Member of The ISPA Education Foundation in the USA. 68 | The 2012 Global Spa & Wellness Summit Marshall Dahneke President & CEO, Performance Health United States 1-330-634-2264 www.performancehealth.com Marshall Dahneke is President of Performance Health, the maker of the market-leading products like Biofreeze, Thera-Band, Pedigenix and Prossage that help people manage pain, restore strength and improve overall health. Marshall’s previous experience includes positions at medical device companies STERIS Corp and Hill-Rom Company, brand work at P&G, and consulting at Bain and Company. Jason Daughn Vice President, Cambia Health Solutions, United States 1-503-412-7956 ww.cambiahealth.com Jason Daughn manages the public policy division of Cambia Health Solutions, a non-profit, total health solutions company headquartered in Portland, Oregon. Cambia’s portfolio of companies spans all aspects of healthcare. Jason has also directed special projects and served as a Senior Advisor to Oregon Democratic Senator Ron Wyden, and oversaw key strategic initiatives and policy development for the senator. Delegate Directory | 69 Jean-Guy deGabriac Founder & CEO Tip Touch Academie, France 33-146-89-63-30 www.tiptouch.com Jean-Guy de Gabriac created TIP TOUCH in 2004, and the company has since trained over 500 beauty and spa professionals (therapists, receptionists, spa managers) throughout Europe. Jean-Guy has also designed signature treatments for top brands like Guerlain, Lancôme, Radisson Blu, Shiseido and Sofitel. Before entering the spa industry, he worked in Los Angeles as a script developer and media consultant. Dr. J Paul de vierville Owner/Director, Spa Cultures United States 1-210-912-9907 www.spacultures.com Dr. J. Paul de Vierville is Professor of History and Humanities at Alamo Colleges, St. Philip’s College, and is a Jungian Psychotherapist/Analytical Consultant. He has been associated with the Balneotherapy Association of North America and the International Association for Study of Dreams. He owns the Alamo Plaza Spa at the historic Menger Hotel in San Antonio, Texas and runs a Spa-Waters: Dreams and Cultures seminar. 70 | The 2012 Global Spa & Wellness Summit Jason Denby Senior Public Policy Specialist Akin Gump Strauss Hauer & Feld, LLP 1-202-213-3793 www.akingump.com At leading global law firm, Akin Gump Strauss Hauer & Feld, Jason Denby focuses on issues involving the health and wellness industry. He previously managed the public policy practice of former U.S. Secretary of Health, Tommy Thompson, at Akin Gump. Jason serves on the Circles Board of the John F. Kennedy Center and is a member of the Society of Fellows at the Aspen Institute. Bhushan deodhar CEO, Shankara Inc., United States 1-830-232-4300 www.shankara.com In 2008, Bhushan Deodhar joined Shankara Skincare, an all natural antiaging skin care targeted towards day, resort and luxury spas,. Shankara products are now sold in well-known spas and distributed in Canada, Western Europe, Scandinavia, Middle East, Australia and New Zealand. Bhushan began his professional career in 1995 at Nortel Networks, before joining Oracle Corporation and later Sumeru, Inc. Delegate Directory | 71 Michael Deres Director, National Accounts SpaSoft, Canada 1-905-752-1809 www.springmiller.com Michael Deres brings over ten years of management experience in the hotel and spa industry to SpaSoft, which provides industry-leading spa and activity management systems to the world’s top resorts, day spas and med-spas. Arnaud diaz International Director [comfot zone] Davines Group, Italy 39-0521-965611 www.comfortzone.it Arnaud Diaz began his career in 1993 with IFF International Flavors & Fragrances. Since then he has worked with companies like Cartier, YSL, and Hermés, before returning to the spa industry through Sothys, where he works as the brand’s export director. Arnaud has headed the international development of [comfort zone] for 2 years. 72 | The 2012 Global Spa & Wellness Summit Gina diez Barrosa de franklin President & CEO Grupo Diarq, Mexico 52-55-5540-4404 www.diarq.com Gina Diez Barroso de Franklin is President and CEO of Grupo Diarq, a Mexico City-based firm whose vision is to promote and develop Mexican creativity. Over the last 20 years the company has grown to nine subsidiaries with more than 500 employees, running the gamut from real estate development to the creation of the University of Design, Film and Media. In 2012, Grupo Diarq’s publishing house GYA published the book Harmony + Serenity + Balance: Spectacular Spas of Mexico. Anthony Diguiseppe President & CEO, DiGuiseppe Architects, United States 1-212-439-9611 www.diguiseppe.com Anthony J. DiGuiseppe’s recent hospitality projects include the five-star Spa at the Trump Soho, featuring the first and only hammam in NYC, Gurneys’ Inn Resort & Spa, the Solita Soho and the Providence Biltmore Hotel’s spa suites. DiGuiseppe is developing a five-star hotel and spa in downtown Los Angeles. He’s been listed in the Top 100 Hotel Design Firms by Hotel & Motel Management Magazine every year since 2008. Delegate Directory | 73 Rick Duarte General Manager & Director of Spa Operations, Sundara Inn & Spa, U.S. 1-608-253-9200 www.sundaraspa.com With more than 30 years in the Hospitality industry, Rick Duarte also serves on the Board of Wisconsin Hotel & Lodging Association, is a member of ISPA and the National Restaurant Association and serves as an advisor on the Governor’s Travel Green Wisconsin Committee. Rick and the Sundara team have continued to expand upon principles of green & sustainable beliefs to actively support initiatives like the Global Soap Project, Eco-Challenge 2020 and Travel Green Wisconsin. Aldina Duarte ramos Senior Brand Manager Sofitel, France 33-14-538-1922 www.sofitel.com Aldina Duarte Ramos is the Resort and Spa Brand Manager at Sofitel Hotels and Resorts, which boasts a collection of over 160 hotels worldwide. She is responsible for the strategic repositioning of the Sofitel brand and is credited with the design and deployment of SoFIT and SoSPA well-being concepts within the brand. Before joining Accor in 2004, Aldina oversaw the commercial division at Anne Semonin. 74 | The 2012 Global Spa & Wellness Summit Richard Dusseau President Trilogy Spa Ventures, United States 1-720-289-8023 www.trilogyspaventures.com Richard Dusseau has 25 years experience in luxury hospitality, having been a successful entrepreneur and founder of multiple hospitality, spa consulting and operations companies. He co-founded Spa Strategy, which delivered services to over 240 projects in 38 countries. Richard is now president of Trilogy Spa Ventures, a spa management company that develops and manages innovative spas in hotels and resorts. He is a founding Board Member of the GSWS. Heather ednie Editor-in-Chief, Spa Inc. Magazine Canada 1-405-825-2038 www.spainc.ca Heather Ednie is Editor-in-Chief of Spa Inc. magazine, which connects spa professionals with the latest Canadian and international trends. Spa Inc. is the nation’s only bilingual magazine for Canadian spa professionals. Delegate Directory | 75 Adrian egger Managing Director, Spa Divison KLAFS, Germany 49-791-501-520 www.klafs.de Adrian Egger builds on over ten years of experience in the spa industry as the managing director, spa division, for KLAFS, a world market leader in saunas and spas. Adrian is responsible for a number of top international projects and coordinates collaborations with 65 partners worldwide, including hospitality brands such as Hilton and Marriott. Guy Ehring CEO, Thalgo America, United States 1-954-525-9665 www.thalgousa.com With an extensive manufacturing background, Guy Ehring is directly responsible for the development and distribution of Thalgo’s product ranges in the U.S. The Thalgo umbrella encompasses an array of product brands, like Thalgo, Terrake, Terre&Mer, Couleur Caramel and Ella Bache, that are distributed in over 90 countries worldwide. 76 | The 2012 Global Spa & Wellness Summit Brenda Elliott CEO Universal Companies, United States 1-276-591-4005 www.universalcompanies.com In 2010, Brenda Elliott was appointed chief executive officer for Universal Companies, a leading international distributor of products, equipment and supplies to spas, skincare professionals and resort and destination properties. Ms. Elliott resides in Abingdon, Virginia where after years of urban living she is acquiring a taste for small-town life. Pete Ellis Chairman & CEO, SpaFinder Wellness United States 1-212-716-1210 www.spafinder.com A visionary who has owned over 25 companies, Pete Ellis launched the automobile buying/research website, Autobytel.com, which revolutionized the auto industry and went public in 1999. In 2001 Pete became CEO of SpaFinder, Inc. and built the world’s largest spa and wellness media, marketing, and gifting company, with contractual relationships with 20,000-plus properties. He is chairman of the GSWS. Delegate Directory | 77 Susie Ellis President, SpaFinder Wellness United States 1-212-716-1212 www.spafinder.com As President of SpaFinder Wellness, the world’s largest spa media, marketing and gifting company, Susie Ellis is a prominent writer, speaker and analyst. Known for her Spa Industry Blog and SpaFinder’s annual Spa Trend Report, Susie is a current board member of the Global Spa and Wellness Summit and holds a MBA from UCLA. Dr. Elissa Epel Co-Founder, Telome Health & Assoc. Professor, Univ. of California, San Francisco, United States 1-415-476-7648 www.telomehealth.com Dr. Elissa Epel is a leader in the field of health psychology and behavioral medicine. At UCSF she formed a research center on telomere health with Nobel Laureate in Medicine Dr. Elizabeth Blackburn. Elissa studied psychology and psychobiology at Stanford University, and received her PhD at Yale University. She has won several awards and is a board member of The Baumann Foundation and Free and Clear. 78 | The 2012 Global Spa & Wellness Summit Hensley Evans Chief Strategy Officer, imc2 health and wellness, United States 1-212-430-3200 www.imc2.com Hensley Evans has been working in the health and wellness industry for more than twelve years and is especially interested in leveraging digital, mobile, and social media channels to support health behavior change. She has held several leadership roles at imc2 health and wellness and prior to joining imc2 health and wellness she served as President of Harte-Hanks Direct and Interactive. Elaine Fenard Partner, Spa Strategy United States 1-303-8273-8100 www.spastrategy.net Elaine Fenard became an integral partner of Spa Strategy in 2006. She also served as VP of Spa Development and Operations for Starwood Hotels & Resorts, where she oversaw over 750 properties in more than 80 countries. Elaine championed the Starwood Spa Collection, a group of 38 unique spas, in addition to overseeing the development of many successful individual spas under the Starwood umbrella. Delegate Directory | 79 Diana FernandezMestre Owner & Director, Mestre & Mestre Spa Consulting, Mexico 52-551-798-2567 www.mestre-spa.mestre.com Mestre & Mestre Spa Consulting is the most recognized spa and wellness firm in Mexico and Latin America, with 25 years of experience and a portfolio of 50 prestigious spas. Diana Mestre graduated summa cum laude from CalPoly Pomona, with a degree in Pre-Med Biology, and obtained a Quality Global Competitiveness diploma from San Diego State University. Jose Maria figueres President, Carbon War Room Switzerland 1-202-717-8448 www.carbonwarroom.com Jose Maria Figueres-Olsen served as the President of Costa Rica from 1994 to 1998, and is the current President of the Carbon War Room. He is also a Board Member of The World Resources Institute, The World Wildlife Fund, The Stockholm Environment Institute and Leadership in Environment and Development - and is an Advisory Board Member of IJ Partners, while leading the Advisory Board of Arcano Earth Fund. 80 | The 2012 Global Spa & Wellness Summit Gustavo Filgueiras CEO, Emiliano Hotel, Brazil 55-11-3728-2130 www.emiliano.com.br Gustavo Filgueiras is the CEO of Hotel Emiliano, a leading luxury hotel in Brazil. He is responsible for all strategic, operational and financial management of the property. The Emiliano was named the best “Leading Hotel in the World” in 2004 and 2010, and received Travelers’ Choice awards by TripAdvisor in 2008, 2009 and 2012. Charlene Florian VP, Corporate & Creative Development Kerstin Florain Intl., United States 1-949-595-4300 ext. 116 www.kerstinflorian.com As Vice President of Corporate and Creative Development for Kerstin Florian International, Charlene Florian is responsible for the international business, product and treatment development of this exclusive spa product collection. The company supplies 100 products, over 30 treatments, and education to many of the world’s finest resorts and spas in 35 countries. Delegate Directory | 81 Alejandro Fogel Director, The Creativity Workshop United States 1-212-203-3252 www.creativityworkshop.com Alejandro Fogel founded The Creativity Workshop in 1993 with Shelley Berc and has been helping individuals and institutions believe in and develop their innate creativity ever since. Born and raised in Buenos Aires, Alejandro is also a well-known visual artist. His works are in museum and private collections in Europe, South America, the Middle East and the U.S. Andrea Foster Vice President PKF Consulting, United States 1-617-665-1736 www.pkfc.com Andrea Foster was Miraval’s VP of Business Development and Marketing, and has consulted on numerous hospitality and spa projects. She is currently a VP at PKF Consulting and the publisher of the research firm’s “Trends in the Hotel Spa Industry” report. Andrea is a Board Member of the New England Spa Association and industry advisor to the Cornell University Spa Association. 82 | The 2012 Global Spa & Wellness Summit Samantha Foster Business Development Consultant Thailand 66-27-116-900 Samantha Foster is one of Asia-Pacific’s most experienced consultants. Qualified in many health and beauty therapies, Sam’s 20 years of experience spans all aspects of today’s wellness industry. An accomplished author, trainer and speaker, she was the founding Chairman of the Asia-Pacific Spa & Wellness Coalition and has worked with renowned spas including Chiva-Som International Health Resort. Providing the Perfect Spa Experience? Simple. No matter the size of your business, SpaSoft ™ offers a flexible interface that empowers you and your staff to provide the best service imaginable. Select an edition that fits your business and enjoy: Personalizing each guest’s experience Secure point-of-sale transactions (PCI-DSS/PABP-PA DSS Validated) Simple solutions to maximize revenue opportunities Visit www.spasoft.com to request your demo now! Delegate Directory | 83 Jan Freitag Senior Vice President Smith Travel Research, United States 1-615-824-8664 x3352 www.str.com Jan Freitag is Vice President of Global Development at Smith Travel Research, which offers monthly, weekly, and daily STAR benchmarking reports to more than 43,000 hotel clients, representing over 5.7 million rooms worldwide. Jan is charged with exploring opportunities related to STR’s development initiatives. He is also the author of a regular column in Lodging magazine. Dr. Daniel Friedland CEO, Super Smart Health & Medical Director, Barney & Barney, United States 1-858-481-2393 www.supersmarthealth.com Dr. Daniel Friedland is a thought leader, speaker, educator and consultant in Evidence-Based Medicine and health and wellness. He is Board Certified in both Internal Medicine and Integrative Holistic Medicine and is the author of the seminal Evidence-Based Medicine: A Framework for Clinical Practice. Daniel is also Medical Director for Barney & Barney, a major insurance brokerage. 84 | The 2012 Global Spa & Wellness Summit TAC Informationstechnologie GmbH Schildbach 111 | 8230 Hartberg | Austria 1007 Church Street, Suite 401 | Evanston, IL 60201 | USA T: +43 3332 6005 990 | E: [email protected] www.reservationassistant.com CG Funk VP, Industry Relations & Product Development, Massage Envy, U.S. 1-480-220-1484 www.massageenvy.com CG Funk is Vice President of Industry Relations at Massage Envy, which has sold 930 franchises in the U.S. - and has an existing portfolio of 795 franchises, of which 485 are spa locations. CG is responsible for the creation of multiple Massage Envy programs, and she serves as the international spokesperson for the company while also providing outreach to the media and government. Delegate Directory | 85 Hugo Gagnon Founder, Hugo Gagnon Studio & Architect, DCYSA Architecture & Design, Canada; 1-514-847-1117 x 264 www.hugogagnon.com/www.dcysa.ca Hugo Gagnon is a designer and architect whose professional experience spans the commercial, health and residential industries. He has strong expertise in the design process for the wellness and hospitality industries and in the links between strategic thinking and overall design. Hugo recently joined DCYSA Architecture & Design, a Canadian firm responsible for over 6,000 projects. Juliana Garcia Marketing Manager, O Boticario, Brazil 55-413-375-7625 www.grupoboticario.com.br Juliana Paes de Almeida Garcia is a marketing professional with 10 years of experience in consumer goods. She serves as marketing manager for Nativa SPA, a multi-category brand that provides wellbeing to women. Prior to her arrival at O Boticário, Juliana spent over seven years in Kraft Foods Brasil, managing brands such as Philadelphia Cream Cheese, Oreo and Lacta (#1 Brazilian chocolate brand). 86 | The 2012 Global Spa & Wellness Summit Don Genders Managing Director, Design for Leisure United Kingdom/United States 1-415-373-7164 www.designforleisure.com Don Genders has over 20 years experience in the design and implementation of aquathermal spa experiences, and serves as Managing Director at Design for Leisure (DFL), a thermal bathing experience leader for the international spa industry. DFL, which has offices in London, Dubai, Las Vegas and Cancun, specializes in highly innovative, custom concepts. Don is also a Managing Director at Klafs Americas. Sammy Gharieni Founder & CEO Gharieni Group, Germany 49-171-831-6431 www.gharieni.de Since Sammy Gharieni founded Gharieni Group 20 years ago, it has emerged as one of the leading European manufacturers of high-end chairs, spa & medical beds and furniture and equipment. Its spa division offers a high-quality, innovative range of spa equipment solutions and furniture. The company provides equipment to spas and hotels in more than 55 countries across the globe. Delegate Directory | 87 Andrew Gibson Group Director of Spa, Mandarin Oriental Spa Group, Hong Kong 852-2895-9231 www.mandarinoriental.com Andrew Gibson is the Group Director of Spa for the Mandarin Oriental Hotel Group, providing global support for the design, development and operation of Mandarin Oriental Spas worldwide. Andrew has deep experience in almost every aspect of the spa service industry, and he is a Founding Board Member of the Global Spa & Wellness Summit. Su Gibson Professor, CN Hilton College University of Houston, United States 1-713-743-1480 www.uh.edu Su Gibson teaches spa management at the Conrad N. Hilton College, considered one of the top hospitality colleges in the world. Su also organizes the Houston Spa Association. She has worked in the spa industry for over ten years, both in the United States and the United Kingdom. 88 | The 2012 Global Spa & Wellness Summit Alex Glasscock Co-Owner, The Ranch at Live Oak Malibu, United States 1-310-457-3369 www.TheRanchMalibu.com Alex Glasscock founded the unique health and wellness retreat, The Ranch at Live Oak Malibu, in 2010. A native of Texas, Alex worked in commercial mortgage banking before moving to Los Angeles in 1987, where he founded an investment company with a residential mortgage subsidiary. His homes have been featured in top publications including Architectural Digest, Veranda and Elle Décor. Leslie glover Owner & President, Aspen Spa Management, LLC, United States 1-954-229-8353 www.aspenspamanagement.com In 2007 Leslie Glover became President of Aspen Spa Management, an international spa consulting firm with over 50 years of experience, and over 100 projects in more than 26 countries. With a diverse project portfolio, Aspen Spa Management is renowned for their sensitivity to the cultural and environmental context of projects, and delivers customized, turnkey solutions for spas worldwide. Delegate Directory | 89 Emily Gold mears United States 1-310-476-5854 Michel gras International Director for Thalgo/Terrake Brands, THALGO, France 33-494-19-73-73 www.thalgo.com Michel Gras’ has a 20-year career in the international cosmetics field, with a focus on new business and brand promotion. In 1999, Michel joined Thalgo Cosmetics, the original French marine spa brand, founded in 1964. Today, Thalgo treatments and products are chosen by over 20,000 of the top spas, resorts and thalassotherapy centers in more than 90 countries. 90 | The 2012 Global Spa & Wellness Summit Glenda greenwald President, Aspen Brain Forum United States 1-970-925-8153 Glenda Greenwald, President of the Aspen Brain Forum Foundation, recently organized the first Aspen Brain Forum, an annual meeting of top level international brain researchers, in Aspen, Colorado. Glenda is Founder and Chair Emeritus of the Aspen Center for Integral Health, a national non-profit education institute addressing integrative, preventive, and environmental medicine and health, from 2000-2010. Nancy Griffin Principal, Contento Marketing Group and Bloom, United States 1-415-987-0012 www.contentomarketing.com Nancy Griffin has been committed to spa education and marketing for 20 years. Some of her major industry contributions include founding SpaTrade and SpaExec (acquired by Questex Media), Contento Marketing Group and the recently launched Bloom, an online training solution for spas and salons. She has her Masters in Hospitality Management from Cornell University. Delegate Directory | 91 Tara grodjesk President and Founder, TARA® Spa Therapy, Inc., United States 1-831-277-1408 www.taraspa.com For over 20 years, Tara Grodjesk has been an industry leader known for developing innovative concepts, programs and products that focus on wellness and deliver therapeutic efficacy. TARA® Spa Therapy, Inc. has touched over 300 spas, 6,000 therapists and millions of spa-goers. As a Board Member of the Green Spa Network, Tara advocates spa “greening” and sustainability. Hediye Gural Gur CEO, NG Hotels & Resorts, Turkey 90-216-456-7343 www.nghotelsandresorts.com Hediye Gural Gur is board member and CEO of NG Hotels & Resorts, a collection of properties in Turkey. Hediye is a member of SKAL Istanbul (Tourism Professionals Club), TYD (Tourism Investors Association), TUROB, and TIKAD (Turkish Businesswomen Association). She holds an MBA degree from Yeditepe University/Istanbul. 92 | The 2012 Global Spa & Wellness Summit Jennifer Haack Corporate Director of Spa Developemt Rosewood Hotels & Resorts, U.S. 1-214-880-4261 www.rosewoodhotels.com With 20 years of industry experience, Jennifer Haack has been with Rosewood for almost six years. Instrumental in the design and development of Rosewood’s branded Sense® Spas, Jennifer takes pride in partnering with the finest designers and finest partners in wellness and skin- and body-care innovation. The brand current has 11 branded spas and over 14 in development. Sue Harmsworth CEO & Founder, ESPA International United Kingdom 44-125-274-2800 www.espaonline.com Susan Harmsworth has over 35 years of spa industry experience, with a portfolio of over 250 spas in 55 countries – including ESPA’s new flagship in London, ESPA Life. The ESPA brand is renowned for its extensive natural product range, innovative and effective treatments, unsurpassed post-graduate therapist training and its spa design and management division. Sue is a GSWS Board Member. Delegate Directory | 93 Bastian hartwigsen Head Delegate SPA Dornbracht GmbH, Germany 49-2371-433-2102 www.dornbracht.com Bastian Hartwigsen is an integral member of the spa division at Dornbracht, a global, family-run manufacturer of high-quality designer fittings and accessories for bathrooms and kitchens. Bastian is charged with developing a strategy focusing on all aspects of the spa industry, and developing products and concepts unique to the Dornbracht name. Mariel Hemingway Academy Award-Nominated Actress & Wellness Advocate, United States 1-310-804-0732 www.marielhemingway.com Mariel Hemingway is an Oscar-nominated actress, and a renowned, passionate wellness advocate. She is the author of Finding My Balance, Healthy Living from the Inside Out and Mariel’s Kitchen. She earned an Academy Award Nomination for her work in Woody Allen’s Manhattan. Constantly helping to spread the “wellness revolution” message, she has a particular interest in mental wellness education and solutions. 94 | The 2012 Global Spa & Wellness Summit Ginger hodulik Vice President DermaMed Solutions, United States 1-610-579-6041 www.dermamedsolutions.com Ginger Hodulik holds a BS and MS in Nutrition and is a Certified Nutrition Specialist. Ginger’s most recent role, as co-owner and Vice President of Research and Development for DermaMed Solutions, focuses on researching the latest scientific advances in skincare and incorporating them into DermaMed’s holistic approach. Donna Holtom Director, International Relations, Leading Spas of Canada & Owner/ Founder, Holtz Spas, Canada 1-613-241-7770 www.leadingspasofcanada.com Donna Holtom is the Director of International Relations for (and past President of) the industry association, Leading Spas of Canada. With Leading Spas of Canada, Donna worked in conjunction with the Canadian Tourism Commission and International Spa Association to produce quality industry research. She is also affiliated with the Canadian Tourism Commission Task Force on Spa and Wellness. Delegate Directory | 95 Jesper hougaard Managing Director Serena Spa Pvt. Ltd., India 91-82-4243-2358 www.serenaspa.com Jesper Hougaard is founder of Serena Spa, which first opened in the Maldives in 2000, and expanded to India and Sri Lanka in 2002 and 2003. Jesper oversees 17 on-going and completed spa projects in Kenya, Maldives, Egypt, Seychelles, India, Sri Lanka, and Turkey. He served as a board member of ISPA from 2009 till 2011 and is a technical committee member for wellness accreditation standards, NABH, a Quality Council of India.. Geraldine howard Co-Founder & President Aromatherapy Associates, U.K. 44-0208-569-7030 www.aromatherapyassociates.com Geraldine Howard has over 35 years experience in the spa industry, and is one of the world’s leading experts on aromatherapy. She develops products, treatments and training programs for spas in over 45 countries. A frequent, well-regarded speaker at conferences, Geraldine is recognized for her extensive knowledge of, and passion for, her specialty. 96 | The 2012 Global Spa & Wellness Summit Lori hutchinson Founder & Co-Owner Hutchinson Consulting, United States 1-707-935-9760 www.hutchinsonconsulting.com In 1993, Lori Hutchinson founded Hutchinson Consulting, a recruiting firm dedicated to hospitality management. Between 2005 and 2011, Lori, her husband Bill, and their team have placed 252 hospitality managers and executives - including 84 people in spa-related companies, primarily in the United States. Joe Hutter, md Fellow, Institute for Health Care Delivery Research, Intermountain Healthcare United States 1-813-370-7473 Joe Hutter, MD, is a practicing physician and fellow in the Institute for Health Care Delivery Research at Intermountain Healthcare. Joe worked on the Senate HELP Committee during health reform, 20092010, as a Brookings Congressional Fellow. Prior to that, he served on the Council on Legislation of the American Medical Association while practicing at the Washington Hospital Center, Washington, DC. Delegate Directory | 97 Hirokazu Iida President Shuei Wellness Co, Ltd. Japan 81-3-3700-7472 www.upforyoga.com As President of Shuei Wellness, Hirokazu Iida runs diversified programs including yoga, tennis, cardio exercise and spa. Cardio Tennis, the company’s unique fitness program, is now expanding to 15 tennis facilities in Japan. And Shuei Wellness’ Up For Yoga - a premium yoga studio meets spa atmosphere concept - serves over 1,000 guests per establishment, per month. Jane iredale President & CEO, Iredale Mineral Cosmetics, Ltd. United States 1-413 644-3134 www.janeiredale.com Jane Iredale founded her eponymous cosmetics brand in 1994. She was one of the very first to offer the beauty industry a full line of cosmetics based on minerals. Jane’s brand is now carried by over 5,000 spas, salons and medical clinics throughout the U.S., and can be found in more than 50 countries. 98 | The 2012 Global Spa & Wellness Summit Neil jacobs President, Global Hotel Operations Starwood Capital Group, United States 1-203-422-8108 www.starwood.com Neil Jacobs’ portfolio includes the recently announced Baccarat Hotels & Resorts and 1 Hotels. Mr. Jacobs spent 14 years with Four Seasons Hotels & Resorts, serving as Senior Vice President, Operations for Asia Pacific. Based in Singapore, he oversaw the operation of 16 hotels throughout the region, and 10 additional properties under development throughout China, India, Vietnam and the Indian Ocean islands. Rochelle jacobs Co-Creator, June Jacobs Spa Collection, United States 1-212-471-4830 www.junejacobs.com Rochelle Jacobs has overseen and contributed to the successful expansion of numerous beauty ventures, including completely bare, ANSR, MISSION Athlete Care - and her family businesses, Peter Thomas Roth Clinical Skin Care and June Jacobs Spa Collection. A beauty industry veteran and former financier, Rochelle Jacobs brings to every venture a strategic mindset, operational expertise and financial analysis. Delegate Directory | 99 Anjali jain, md Managing Consultant & Researcher The Lewin Group, United States www.lewin.com Anjali Jain, MD, is a senior researcher and managing consultant at The Lewin Group, a health and human services research and policy group. Formerly an assistant professor in pediatrics and health policy at Children’s National Medical Center and The George Washington University, Dr. Jain’s research has focused on children’s health and public health, particularly obesity prevention and policy and other preventable conditions among low-income and minority families. 100 | The 2012 Global Spa & Wellness Summit Polly johnson CEO, SpaEquip, United States 1-707-737-1121 www.spaequip.com Polly Johnson’s company SpaEquip has evolved to support the global procurement needs of many major spa brands, including those found in Hilton, Fairmont Raffles, Starwood, Marriott and Ritz-Carlton properties. SpaEquip has offices in the United States, the United Kingdom and Hong Kong. Prior to her work in the spa industry, Polly was an executive at an NBC TV affiliate. Katherine johnston Senior Economist, Economics Program SRI International, United States 1-202-494-0181 www.sri.com As a senior economist at SRI International, Katherine Johnston has extensive experience in industry cluster analysis, regional competitiveness assessments, economic modeling, and economic strategy development. Since joining SRI more than ten years ago, Katherine has conducted economic and industry research projects in more than two dozen countries. Delegate Directory | 101 Sara jones Managing Director & Editor, Spa Professional Mexico Magazine, Mexico 52-984-128-9176 www.spaprofessionalmexico.com Sara Jones launched Spa Professional Mexico in 2010, and this industry- and consumer-facing magazine has helped the thriving Mexican spa community grow, by delivering relevant, timely information to over 5,000 industry professionals and spa connoisseurs alike. Spa Professional Mexico is dedicated to being a go-to resource for industry trends, innovations and resources. Meg jordan phd, rn, cwp Professor & Department Chair, Integrative Health Studies, California Institute of Integral Studies United States 1-415-599-5523 www.megjordan.com; www.ciis.edu Meg Jordan a medical anthropologist, an international health journalist and a behavioral health specialist. She is also Editor-in-Chief of American Fitness Magazine. A former CNN and Today Show health correspondent, she is a Board Member of the National Wellness Institute, the National Consortium for Credentialing Health & Wellness Coaches and the Health Medicine Institute. 102 | The 2012 Global Spa & Wellness Summit Mehmet Kabas President, Promet Spa Wellness,Turkey 90-216-368-4840 www.prometspawellness.com.tr Mehmet Kabas is the Founder of Promet, a leader in the design and implementation of spa and wellness centers in Turkey. Mehmet has 30 years of experience in the sector and is a member of the TurkishFinnish Businessmen’s Association and the Foreign Economic Relations Board. He holds a master’s degree in business administration and industrial engineering. Delegate Directory | 103 John Kao Chairman, Institute for Large Scale Innovation, United States 1-646-289-4336 www.johnkao.com John Kao is Chairman of the World Economic Forum’s Global Advisory Council on Innovation, Director of the Bay Area Science and Innovation Consortium and founding member of Cisco System’s Innovation Commission. Dubbed an “innovation activist” by The Economist, the former Harvard Business School professor has written several best-selling books, including Jamming: The Art and Discipline of Business Creativity and Innovation Nation. J.C. Kapur Managing Director, JCKRC Spa Destination Pvt. Ltd., India 91-22-277-57532 www.jckrc.com A gourmand connoisseur, J.C. Kapur has been associated with the hospitality industry for 32 years. He is the owner of two French restaurants as well as the Reghthuys Café in Amsterdam. Since 2005, JCKRC has added luxurious Spa-Beauty Brands under his banner. His current focus is on the ever-growing Caressaa Day Spa franchise which has locations in India, Russia, and Kenya. 104 | The 2012 Global Spa & Wellness Summit Steve Kass CEO & Founder American Leisure, United States 1-845-371-5670 www.americanleisure.com Steve Kass founded American Leisure in 1967. Under his direction the company has grown to become an internationally recognized leader in the design and operation of fitness centers, spas and other lifestyle and recreational facilities. A popular speaker, he frequently lectures and conducts seminars at leading industry trade shows. Tae Kawasaki Founder & President The Day Spa Co, Ltd. Japan 81-907-762-8923 www.thedayspa.jp Day Spa Co. Founder and President Tae Kawasaki operates 18 popular spas in Japan. While each spa has their own unique concept and “Zen essence,” they are all united in their focus on traditional Japanese hospitality. Tae is constantly working on several new projects year-round. Delegate Directory | 105 Julie Keller callaghan Editor-in-Chief & Publisher American Spa Magazine, United States 1-212-895-8441 www.spatrade.com Julie Keller Callaghan helms one of the industry’s leading publications, American Spa magazine - and she has led her team to several prestigious editorial and design awards. American Spa has been in print for over 15 years and reaches over 30,000 spa professionals. She also travels the world attending and speaking at travel, beauty and spa shows. Julie recently received her Spa and Hospitality Management Certificate from the University of California, Irvine. Franmarie Kennedy Deputy Director, Health, Biomedical Science & Society Program The Aspen Institute, United States 1-202-736-1498 www.aspeninstitute.org Franmarie Kennedy is Deputy Director of the Health, Biomedical Science and Society Initiative at the Aspen Institute. Franmarie served on two White House staffs formulating domestic policy and held executive positions at the U.S. Dept. of Education and the National Institute for Literacy. She held management positions at Georgetown University and American University and has produced several television documentaries. 106 | The 2012 Global Spa & Wellness Summit Lorne Kennedy European Sales Director Barr + Wray, United Kingdom 44-776-7432-400 www.barrandwray.co.uk Lorne Kennedy joined Barr + Wray in 2011, as European Sales Director. Lorne brought to the company a wealth of knowledge from his 20 years of experience in the leisure industry. He has already made a valuable contribution to the firm’s 2011 financial position, registering 17 million pounds in revenue, representing a growth of 15% from the previous year. Jeanie Klueter Senior Associate; Director of Spa & Wellness Design, Wimberley Allison Tong & Goo, United States 1-949-574-8500 www.watg.com Since joining Wimberley Allison Tong & Goo in 1990, Jeanie Klueter has been a project architect and designer for numerous high-profile spa and wellness projects, with clients that include the Golden Door Spa at the Boulders in Arizona; Miraval Resort & Spa in Tucson, Arizona; and the Wynn Macau Spa in China. Delegate Directory | 107 Jeff Kohl Senior Vice President & COO Red Door Spas, United States 1-203-905-1741 www.reddoorspas.com Jeff Kohl is the newly appointed Senior Vice President and Chief Operating Officer of Elizabeth Arden Red Door Spas. With more than 20 years of experience in the health and wellness industry, Jeff supports a team of 1,400 employees in 31 locations across the United States. He was most recently Director of Business Development for fitness equipment leader, Precor. Proud Sponsors of 2012 GSWS Mobile App Innovation to Fuel Your Imagination If Only I Could... • Generate centralized reports for all of my spas • Manage all my spas from my tablet or mobile phone • Accept online bookings anywhere, anytime Imagine the Possibilities with Cloud-Based Spa Management Software 1.866.966.9798 | www.spa-booker.com/gsws 108 | The 2012 Global Spa & Wellness Summit JoAnn Kurtz-ahlers President, Kurtz-Ahlers & Associates, United States 1-949-487-0522 www.kurtzahlers.com JoAnn Kurtz-Ahlers oversees Kurtz-Ahlers & Associates, a company that provides sales representation, marketing and consulting for over 40 luxury properties in 19 countries. Their portfolio includes unique destination properties, resorts and spas that are designed to create unforgettable experiences for guests. And their Wellness Travel division contains a boot camp, a spiritual retreat in the Himalayas and a renowned Thai destination spa. Mia Kyricos Vice President & Consultant Core Performance, United States 1-207-752-2390 www.coreperformance.com Mia Kyricos is Vice President of Core Performance, a leading system to improve health, fitness and performance that is used by Fortune 500 companies and thousands of elite athletes. Previously Mia spent seven years at Starwood Hotels and Resorts, where she created six global spa brands. With 20-plus years of industry experience, she also regularly consults within the spa, wellness and hospitality sectors. Delegate Directory | 109 Hillary lampers, ND Managing Partner & Senior Vice President GFC, LLC, United States 1-360-863-2152 www.nwncr.com www.granitefallscompany.com Hillary Lampers is the owner of Northwest Neuro-Cranial Medicine, specializing in disease prevention with wellness clinics in Washington and Montana. Hillary is also Managing Partner and Senior VP of GFC, LLC. She is currently involved in creative design and development of the Wild River Lodge and Spa, Washington, and is the U.S. Broker for YouthH2O, a fountain of youth product. Tracy lee Director Spa Development & Operations, Auberge Resorts, United States 1-415-380-3465 www. aubergeresorts.com Tracy Lee has shaped Auberge Resorts’ identity as a forward-thinking developer of intimate, regionally inspired and innovative spas. Tracy has elevated Auberge’s role as an environmental pioneer by initiating and leading a corporate campaign of environmental practices at all of the Auberge Resorts. These same principles guide her work with select clients through her business, T Lee Spas. 110 | The 2012 Global Spa & Wellness Summit Sujean lee Chief Business Development Officer BioDigital, United States 1-917-273-6813 www.biodigital.com Sujean Lee oversees strategy and business development for the BioDigital Human Platform. She previously worked at Pilot Group, where she focused on turnaround management for a media portfolio company, and has also served at The White House. Sujean holds a JD/ MBA from Columbia University and an AB from Harvard University. Denise leicester Founder & CEO, ILA, United Kingdom 44-160-867-7676 www.ila-spa.com Denise Leicester has spent a lifetime understanding and exploring the dynamics of healing. She is qualified as a registered nurse, Aromatherapist and Yoga Teacher and has studied both Eastern and South American traditions of healing. The ila brand supports organic and ethical farming and its current projects cover a wide range of industries from hotels, destination spas, consultancy and retail. Delegate Directory | 111 Debbie leon President, Fashionizer Spa Uniforms, United Kingdom 44-208-995-0088 www.fashionizerspauniforms.com Following a successful 14-year career as a costume designer for movies and television, Debbie Leon decided to use her innovative ideas and design skills to create stylish uniforms and founded Fashionizer. Debbie has spent 19 years earning a reputation for delivering high-quality, bespoke uniform services to UK and international clients. Emmanuelle linard Executive Director, Edelkoort Inc. United States 1-212-420-7622 www.edelkoort.com Emmanuelle Linard is partner, executive director and co-founder of Edelkoort Inc., one of the most respected forecasters of design, beauty, retail, lifestyle, and well-being trends. Linard is a go-to trends oracle for the world’s leading brands and a frequent lecturer in the United States, Canada, Europe, and South America. 112 | The 2012 Global Spa & Wellness Summit Martin lobb Managing Director, Polynesian Spa Limited, New Zealand 64-7-348-1328 www.polynesianspa.co.nz Polynesian Spa is the leading international hot mineral spring spa in New Zealand. Martin Lobb has developed this property to be an international standard over the past 25 years. The spa comprises 26 hot mineral pools, 12 spa therapy rooms, and attracts visitors from around the world. Rolf longrée Managing Director, Lux Elements GmbH & Co. KG, Germany 49-021-717-2120 www.luxlelements.com Since 1996 Rolf Longrée has been Managing Director of Lux Elements, manufacturers of waterproof building materials ranging from wall lining systems for wet rooms and shower areas, to freestanding monobloc building systems, and prefabricated structures within thermal suites. Rolf has been involved in the spa industry for more than 30 years. Delegate Directory | 113 Chee Kwong Low Managing Director Skin Essentials (M) Sdn Bhd, Malaysia 60-35-121-5055 www.herbaline.com.my C.K. Low began his career in the beauty business in 1994 by opening a small hair salon with wife and business partner. In 1996 they founded the Herbaline brand and sixteen years later, it has expanded to 16 beauty spas and 45 franchised salons throughout Malaysia. Herbaline has successfully established itself as a reputable brand in the industry. Kirsty maccormick Corporate Director of Spa Onyx Hospitality Group Thailand 66-0-2255-3767 www.onyx-hospitality.com As Corporate Director of Spa, Kirsty MacCormick oversees the newly developed spa brands, Breez and Maai, for Onyx Hospitality and manages its current portfolio of 10 operating spas throughout Thailand, India, China and the Middle East. Kirsty also oversees the design and development of six new spas throughout Thailand, Sri Lanka, Malaysia, and Vietnam. 114 | The 2012 Global Spa & Wellness Summit Beverly MaloneyFischback CEO, Founder & Publisher Organic Spa Magazine, United States 1-440-331-5750 www.organicspamagazine.com A publishing industry veteran, Beverly Maloney-Fischback began her career with the launch of Your Money magazine, a leading Canadian personal finance publication, and was instrumental in the launch of two other magazines. Beverly has also worked for Golf Digest, Ski magazine, Snow Country, and the Washington Post. In January 2007, she founded Oceans Publishing Company, LTD, and launched Organic Spa Magazine. Chris Manning Co-founder & Principal Travaasa Destinations, United States 1-303-573-4148 www.travaasa.com Chris Manning is co-founder and principal of Travaasa Destinations, a resort/ spa development and management company that created and launched the Travaasa brand. Travaasa currently includes two properties: Travaasa Austin and Travaasa Hana, formerly the legendary Hotel Hana-Maui. Chris is also a leading real estate investment manager with Amstar. Delegate Directory | 115 Amy margerum Executive VP Operations & Corporate Secretary, The Aspen Institute, U.S. 1-970-544-7905 www.aspeninstitute.org Amy Margerum is responsible for the Aspen Institute’s governance, finance and technology, and for the Aspen Meadows and Wye River conference center operations. Amy also served as Aspen, Colorado City Manager and Chief Executive Officer. Under her leadership, the City of Aspen implemented an innovative performance-based management system that monitors the results of governmental services and rewards employees accordingly. Kim marshall Owner, The Marshall Plan United States 1-310-452-1234 www.themarshallplan.com Kim Marshall is the owner of the Marshall Plan, a communications company with a virtual “who’s who” clientele of the lifestyle, wellness & “green” industries. Presently a Board Member for the Green Spa Network and Chair of the Marketing Committee, Kim has most recently spearheaded the Plastic Reduction Challenge for spas, resorts & product companies, in conjunction with the Plastic Pollution Coalition. 116 | The 2012 Global Spa & Wellness Summit Carolyn Martin President & CEO, Commercial Properties Realty Trust, LLC U.S. 1-225-709-1715 www.cprt.com Carolyn Martin joined Commercial Properties as CFO in 2002, bringing more than two decades of real estate management experience. At CPRT, she has overseen the rehabilitation of shopping centers and the financing for the reclamation of a hotel into a signature property. Prior to CPRT, Carolyn was president of CEM Investments and the Atlantic Real Estate Corp. Frank Mason Managing Director, absolute-pools Dubai, United Arab Emirates 971-50-459-8462 www.absolute-pools.com Frank Mason is the Managing Director of absolute-pools, industry leading pool specialists. Theh company is dedicated to innovation in design and productionand understanding the need for pool experiences in the spa and wellness industry.They focus on the latest in hydro therapy systems, mood lighting, and on ergonomics to provide user friendly in-water experiences that promote well-being. Delegate Directory | 117 Kim Matheson shedrick President & Owner, Natural Resources Spa Consulting, Inc. & SpaShop.com United States 1-212-327-0439 www.nrispa.com Under Kimberly Matheson Shedrick’s leadership, Natural Resources Spa Consulting has created some of the world’s most significant spas. In 2008, Kim’s passion for indigenous spa rituals across the globe led to the founding of mySpaShop.com, a virtual spa featuring spa products, home remedies, forums, and a remarkable community of lifestyle and spa experts. Jeff Matthews President/COO, Mandara Spas & Vice President, Elemis and Bliss, Hong Kong 66-3617-55572 www.mandaraspa.com Under Steiner Leisure, Jeff Matthews oversees Mandara Spa in Asia, Middle East, Africa, and Europe. Steiner Leisure operates more than 175 spas on land and at sea and has 30 schools in 20 states. He is also Vice President for the Bliss and Elemis retail brands in the Asian region. Jeff is a Global Spa and Wellness Summit board member. 118 | The 2012 Global Spa & Wellness Summit Anna Mattila Professor, Pennsylvania State University, United States 1-814-863-5757 www.psu.edu Anna S. Mattila is a Marriott Professor of Lodging Management at the Pennsylvania State University. In addition, she holds the position of Professor-In-Charge of Graduate Programs. Her research topics focus on consumers emotional responses to service encounters and crosscultural issues in services marketing. She is particularly interested in the study of emotional loyalty and the impact of culture on service recovery. Her work has appeared in numerous academic publications. Barry Mccaffrey National Sales Director, Spa Division Clarins, United States 1-212-980-1800 x3072 www.clarins.com A 22- year veteran of the beauty industry, Barry McCaffrey has worked with some of the most prestigious brands in the beauty industry, including Jean Patou, Clinique, Shiseido, and Olay. In his most recent role, McCaffrey serves as the national sales director, Spa Division, for Clarins- Europe’s number-one luxury skincare company- where he leads initiatives to place the brand in destination, resort and hotel spas. Delegate Directory | 119 Anne Mccall Wilson Vice President, Spas, Fairmont Raffles Hotels International, Canada 1-416-874-2940 www.frhi.com Anne McCall Wilson is responsible for more than 35 operating spas and a further 20 currently under development for Fairmont Raffles Hotels International. Anne has been the driving force behind the creation of the Willow Stream Spa brand for Fairmont as well as the new Raffles Spa brand and the Purovel Spa and Sport brand for Swissotel. Anne is a Global Spa and Wellness Summit board member. Sheila Mccann Corporate Director of Spa Brand Quality Shangri-La Hotels & Resorts, Hong Kong 852-2599-3240 www.shangri-la.com Sheila McCann started her 30 plus years in the service industry as a therapist before moving on to develop day spas, destination spas, and major hotel and luxury brands. As Shangri-La Hotels and Resorts expands globally, she focuses on strategic growth and support for 35 operating spas around the world. 120 | The 2012 Global Spa & Wellness Summit Josh McCarter Chief Executive Officer GramercyOne, United States 1-949-296-1410 www.gramercyone.com As CEO, Josh McCarter sets the strategy for servicing over 3500 businesses across 60 countries and is focused on expanding GramercyOne’s reach through partnerships and client relationships. Prior to GramercyOne, Josh was President and COO of Arbitech, a leading independent distributor of computer hardware. He previously served as COO of SpaFinder. Jeremy McCarthy Dir. of Global Spa Dev. & Operations Starwood Hotels & Resorts, U.S. 1-203-964-4381 www.starwoodhotels.com Jeremy McCarthy oversees spa development and operations for Starwood Hotels and Resorts. Starwood currently has over 1,000 hotels in more than 100 countries, featuring more than 350 spas in their portfolio and another 100 spas currently in development. Delegate Directory | 121 Amy Mcdonald Owner and Principal Under a Tree, United States 1-520-400-5799 www.underatree.com Amy McDonald brings 30 years of health and wellness experience to Under a Tree and creates integrative health experiences that focus on optimal health, prevention, and sustainability. Under a Tree offers turnkey development, business planning, preventative health programs, and operational implementation for spa, medical, and wellness centers throughout Europe, the Americas, and Asia. Ginger Mclean Senior Vice President, Spa Division WTS International, United States 1-301-622-7800 ext. 139 www.wtsinternational.com As Senior VP, Spa Division, Ginger McLean brings a lifelong commitment to wellness combined with an astute business acumen earned at some of the country’s top resort spas: The Spa at the Hotel Hershey, The Marco Beach Ocean Resort, The Ojai Valley Inn and Resort, and The Grove Park Inn Resort and Spa. Ginger oversees the strategic development of the WTS International Spa Division. 122 | The 2012 Global Spa & Wellness Summit Lynne Mcnees President, International SPA Association, United States 1-859-226-4260 www.experienceispa.com Lynne McNees has been President of ISPA since 1997, and has managed the operations of representing more than 3,200 spa professionals in 83 countries. Lynne also worked as venue marketing manager for World Cup USA 1994, served four years as the education director for the President’s Commission on White House Fellowships, and assisted the Deputy Director of Presidential Personnel in the White House. Mark Moloney Managing Director Professional Beauty, United Kingdom 44-20-7351-0536 www.professionalbeauty.co.uk Mark Moloney started Professional Beauty in 1989, which has since grown into one of Europe’s leading events. Professional Beauty’s European Spa Convention , launched in 2004, is now one of Europe’s strategy spa conferences. Mark hosted the World Spa Awards in March 2012, where spas were judged by fellow operators and GSA delegates were invited to enter. Delegate Directory | 123 Kathryn Moore Director of Operations MSPA International Ltd., Thailand 66-852-659-886 www.mspa-international.com Kathryn Moore oversees the operation of 43 spas across Asia, the Middle East, and Africa under the Anantara, Mandara, Elemis, and Aequalis Spa brands. She has opened five spas and has another five in the pipeline for this year. She has worked with MSPA for over three years and continues to love the opportunities and challenges in her role. Marti morenings CEO, Ecological Energy Systems United States 1-423-573-4361 www.yourecoenergy.com With her fervent passion for a healthy planet, and 30 years of owning and operating spa supplier Universal Companies, Marti founded EcoLogical Energy Systems. Offering economical solutions for commercial and municipal solar, wind and geothermal applications, Ecological Energy Systems is generating a positive ripple effect throughout the local community, as well as throughout the spa industry. 124 | The 2012 Global Spa & Wellness Summit Elmar Nagele CEO & Owner Thermarium Bäder-Bau GmbH Austria 43-5244-65660 www.thermarium.com Elmar Nagele has been involved in the spa and wellness industry for the past 15 years with Thermarium, a leader in the design and manufacturing of spas worldwide. Thermarium has developed spas and wellness centers in over 40 countries, and has created its own special essences and products under the name, Delpera by Thermarium. Nancy Nemer Founder & CEO Red Cashew, Inc. United States/Mexico 1-760-230-8114 www.redcashew.com With 16 years’ experience as an interior designer and 17 years in the beauty business, Nancy Nemer has planned, designed, and developed spas and retail programs globally. At her offices in the U.S. and Mexico, Nancy’s passion is to serve her clients by elevating the visual and emotional guest experience. Delegate Directory | 125 Christopher Norton Regional VP & Chair, Global Spa Task Force Four Seasons Hotels & Resorts, France 33-49-52-7001 www.fourseasons.com With an impressive 38-year career in the hospitality industry, Christopher Norton is the General Manager of the Four Seasons Hotel George V Paris and Regional Vice President overseeing the Four Seasons Resorts of Seychelles, Mauritius, Marrakech, Riyadh and Provence at Terre Blanche. Christopher also chairs the global efforts on spas for Four Seasons. Niamh oconnell Corporate Vice President, Spa Hyatt Hotels & Resorts, United States 1-312-780-5951 www.hyatt.com Niamh O’Connell, a leading global spa executive, is the Vice President of Spa for Hyatt International . With more than 90 spas in her portfolio, Niamh is responsible for many of the most innovative and advanced spas in Asia, Europe, the Middle East, and beyond. She also helped create and launch the skincare line, La Therapie. 126 | The 2012 Global Spa & Wellness Summit Priti odedra President, ECOSPA 360 United States 1-619-977-9010 www.ecospa360.com Priti Odedra has spent the past 12 years focusing on electrolyzed water technology and electrolyzed Vitamin C technologies for skin application. Since 2008, Priti has worked on developing successful evidence-based Corporate Wellness programs, demonstrating how to achieve a reduction in healthcare costs. Her goal is to expand these programs to the spa industry to help the Wellness transformation. Neil Orvay CEO, Sense of Touch Spas Managing Director, Asia Spa & Wellness Ltd., Hong Kong & China 852-2201-4545 www.senseoftouch.com.hk Neil Orvay launched Sense of Touch in 2002, which has since grown into a premier independent day spa operator in Hong Kong with six locations, 18,000 registered clients, and multiple industry awards, including Best Day Spa in Asia at the Asia Spa Awards 2011. Neil is responsible for strategic expansion of the group with a primary focus on China, where the first outlet launched in Shanghai in September 2011. Delegate Directory | 127 Brent Parton, m. Ed. Program Director, Health Programs SHOUTAmerica, United States 1-805-704-8218 www.shoutamerica.org Brent Parton, M.Ed., co-founded SHOUTAmerica to assert the interests of young Americans in a sustainable, effective and equitable healthcare system. He currently oversees the development and management of SHOUTAmerica’s outreach and research efforts. Previously he was a consultant for the World Bank, as well as an educator abroad. Dr. Kavita Patel Senior Fellow, Brookings Institute United States 1-202-797-6105 www.brookings.edu Dr. Kavita Patel is a fellow in the economic studies program and managing director for clinical transformation and delivery at the Engelberg Center for Health Care Reform. Previously, Kavita directed the health policy program at the New America Foundation, and served in the Obama administration as director of policy for the Office of Public Engagement and Intergovernmental Affairs in the White House. 128 | The 2012 Global Spa & Wellness Summit Julia Petrini Dir. Global Spa Ops & Business Dev. La Prairie Group United States 1-212-506-0891 www.laprairie.com Julia Petrini is the Global Director of Spa Operations and Development for La Prairie Group, overseeing spas in 45 locations in 19 countries. Julia is an award-winning spa executive with 19 years of experience. She has held positions in marketing and operations with Elizabeth Arden Red Door Spas, Bliss, and Starwood Hotels. Dagny Petursdottir COO, Blue Lagoon Iceland 35-442-08800 www.bluelagoon.us Dagný Pétursdóttir joined Blue Lagoon Iceland as COO in 2007. Dagný is the chairman of the Icelandic Association of Health and Medical Tourism. Before joining Blue Lagoon, she worked as a business strategy manager for American Express in the United Kingdom. Dagný has an MBA degree from Manchester Business School. Delegate Directory | 129 Stella Photi Managing Director & Founder Wellbeing Escapes Ltd United Kingdom 44-20-7644-6120 www.wellbeingescapes.co.uk Stella Photi began her quest to make healthy getaways more accessible while being a working mother with a demanding job. She founded Wellbeing Escapes, a company that offers objective advice on a wide range of health and wellbeing experiences. Previously, Stella managed Leisure Sales for a U.S. airline in Europe, and worked for UK tour operators. Javier pinanes Director of Tourism Tourist Office of Spain, United States 1-323-658-7195 www.tourspain.es Javier Piñanes has been involved in the tourist sector since 1994. He served as Director of the Tourist Office of Spain in Frankfurt and Berlin from 1994 to 2002, Director General of Turespaña (central headquarters) from 2003 to 2004 and Director of the Tourist Office of Spain in New York from 2004 to 2009. He has now taken a new position as the Director of the Tourist Office of Spain in Los Angeles. 130 | The 2012 Global Spa & Wellness Summit Frank pitsikalis Founder & CEO ResortSuite Canada 1-416-259-0715 www.resortsuite.com Frank Pitsikalis previously worked at global management consulting and software firms, advising organizations on utilizing technology at a strategic level. Combining this background with deep hospitality knowledge, he founded ResortSuite, establishing the company as a provider of integrated, guest-centric hospitality and leisure management technology. Guenther poellabauer Director, Marketing & Sales TAC GmbH Austria 43-333-260-059-900 www.tac.eu.com Since 2007, Guenther Poellabauer has been the director of marketing and sales of Austrian software vendor TAC, whose reservation assistant software is used by hotels, fitness clubs, thermal baths, spas, and resorts in 53 countries. Guenther is responsible for all marketing and communication activities, as well as the planning of market entry strategies. Delegate Directory | 131 Ada polla President & CEO Alchimie Foverer United States/Switzerland 1-202-530-3931 www.alchimie-forever.com In 2004, as co-creator of Alchimie Forever, Ada Polla set out to launch her family’s Swiss based skincare line in the US. Seven years later, the brand boasts global visibility and distribution. Ada is also involved in the Washington Spa Alliance and Fashion Group International (DC chapter). In addition, Ada operates on the editorial board of GCI Magazine and as a committee member for the International Spa Association. Rianna Riego Principal & Owner Global SpaVantage, United States 1-760-802-3310 www.globalspavantage.com Rianna Riego divides her time between consulting, serving on the board of Green Spa Network, and sharing her expertise at industry shows. Last year, she was voted Favorite Spa Consultant by her peers in the American Spa Pro-Choice Awards. Rianna lives with her husband and two dogs in Palm Springs, California. 132 | The 2012 Global Spa & Wellness Summit Peter Rietveld Managing Director Barr + Wray, United Arab Emirates 971-4-320-6440 www.barrandwray.com Peter Rietveld is one of the world’s leading providers of swimming pool systems and wet spa equipment. He has more than 14 years’ experience in the spa industry and is responsible for all MEA activities. Peter provides cutting-edge design to some of the most prestigious hotels and spas. Monica Risenius Chief Operating Officer Resense Spa S.A., Switzerland 41-22-809-51-32 www.resensespas.com Monica Risenius was appointed Chief Operating Officer for Resense Spa S.A. in 2011, building on her long-standing career in the international spa industry. Monica has spent the last six years as an executive in Resense, and co-founded the company, Raison d’Etre. Resense Spa holds a portfolio of 11 operating spas with an additional 25 in progress. Delegate Directory | 133 Thomas Roessler Managing Director, TAC GmbH Reservation Assistant, Austria 43-3332-6005-990 www.reservationassistant.com In 2009, Thomas Roessler was appointed to his position at Austrian software vendor TAC, which supplies its reservation assistant software to hotels, fitness clubs, thermal baths, spas, and resorts in 53 countries. Prior to his career at TAC, Thomas was a management consultant, playing a key role in many IT projects across several industries. Krip Rojanastien Chairman & CEO, Chiva-Som International Health Resort, Thailand 66-2711-6900 www.chivasom.com Krip Rojanastien was appointed Chairman of Chiva-Som in 2007, succeeding his late father, company founder Boonchu Rojanastien. Before that, he spent 22 years in various executive positions at the Bangkok Bank. A supporter of environmentally sustainable activities, Krip has served as Chairman of the Preserve Hua Hin Group since 2004. 134 | The 2012 Global Spa & Wellness Summit Nicolas Ronco Founder & CEO, YeloSpa United States 1-212-245-8235 www.yelospa.com After 20 years of marketing and sales in the software, media, and publishing industries, Nicolas Ronco decided to follow his passion in the spa/hospitality industry. He is the visionary behind YeloSpa (Spa 2.0). This innovative day spa focuses on sleep therapy and measurable wellness. YeloSpa is now expanding in the US and internationally. Peter rummell Chairman, Urban Land Institute & Principal, Rummell Company, U.S. 1-904-399-0866 www.uli.org Peter Rummell’s interests lie in bringing a unique value to large-scale, long-term, multi-layered town building. He has implemented this concept at Sea Pines on Hilton Head in the 1970s, the Disney town of Celebration in the 1990s, and the St. Joe Company towns in Florida, which was developed during the last decade when Peter was CEO of Walt Disney Imagineering. Delegate Directory | 135 Nazir Sacoor Chairman & CEO Longevity Wellness Worldwide, Portugal 351-916-691-808 www.longevitywellnessresort.com Nazir Firozali Sacoor is the visionary co-founder, owner, and leader of Longevity Group. Committed to long-term health, he believes that people can take control of their future through a wellness-driven lifestyle. Nazir’s distinguished career has spanned a host of business and philanthropic interests, including positions at the Aga Khan Foundation, Watson Wyatt Lisbon, and Swiss Re. Heidar sadeki Creative Director, Richardson Sadeki United States 1-212-300-6191 www.rsdnyc.com By offering the full array of services necessary to create a company’s visual image, Richardson Sadeki provides a holistic approach to brand building. Richardson Sadeki is comprised of Clarissa Richardson and Heidar Sadeki, who met each other at Princeton University’s Graduate School of Architecture ten years ago. Their studio is located in New York City, with a satellite office located in Dubai. 136 | The 2012 Global Spa & Wellness Summit Grimur saemundsen CEO, Blue Lagoon Iceland 35-442-08800 www.bluelagoon.is Grímur Sæmundsen is the founder and CEO of Blue Lagoon. Under his leadership, Blue Lagoon has been honoured with major awards in the fields of spa, architecture and marketing. Grímur graduated as a medical doctor in 1981 and holds a diploma degree in Sports Medicine from London Hospital Medical College. Michael Schummert President & CEO Dr. Babor GmbH & Co. KG, Germany 49-241-529-6102 www.babor.com Since 2007, Michael Schummert has been global CEO for BABOR Cosmetics, the leading company for professional skincare in Germany and Europe. With operations in spas, salons, and clinics in more than 60 countries, BABOR is recognized as one of the most trusted and technically advanced skincare brands. Delegate Directory | 137 Dr. Gary Schwartz Director, Laboratory for Advances in Consciousness & Health University of Arizona, United States 1-520-318-0286 www.drgaryschwartz.com Dr. Gary Schwartz is a Professor of Psychology, Medicine, Neurology, Psychiatry, and Surgery at the University of Arizona. He is also Corporate Director of Development of Energy Healing at Canyon Ranch and author of several books and numerous research studies. He was Professor of Psychology and Psychiatry at Yale University, Director of the Yale Psychophysiology Center, and Co-Director of the Yale Behavioral Medicine Clinic. Ingo Schweder CEO, GOCO Hospitality Thailand 66-265-52323 www.goco.co As CEO and founder, Ingo Schweder is the visionary behind the success of GOCO Hospitality, recognized as the 2011 Best Spa Consultant in China and Asia-Pacific. GOCO is currently working on 25 urban spas and two destination retreats in Qatar and China. GOCO offices are located in Berlin, Bangkok, and Shanghai. 138 | The 2012 Global Spa & Wellness Summit Frank Sculli Co-Founder, BioDigital United States 1-917-273-6813 www.biodigital.com Frank Sculli is the co-founder of BioDigital, the leading developer of state-of-the-art health visualization systems. Founded on the premise that advancements in 3D technology will revolutionize the way we understand health and wellness, this vision has continued to drive innovation to meet the growing demands in healthcare. Sylvia Sepielli Founder SPAd (Sylvia Planning And design), United States 1-520-831-0972 www.sylviaspa.com Sylvia Sepielli’s company has developed and opened signature spas worldwide including Dolder Spa in Switzerland, Joya at Montelucia in Scottsdale, AZ, and the award-winning Spa Village brand. Developers appreciate her creative insights balanced with practical and profitable operations. In 2007, Sylvia received the ISPA Visionary of the Year award. Delegate Directory | 139 Joaquin Serra saval Senior Executive Vice President Natura Bissé International S.A., Spain 34-93-591-0230 www.naturabisse.es Joaquin Serra Saval was most recently responsible for the United States side of the Natura Bissé brand. He has now returned to Barcelona, bringing with him his vast experience in the spa and skin care industries. Joaquin is now interested in expanding Natura Bissé into other areas within the wellness industry and in new opportunities in Europe. Parineeta Sethi Chief Editor and Publisher Asia Spa India, India 91-11-460-55000 www.asiaspaindia.com Parineeta Sethi has been instrumental in shaping the spa and wellness industry from its nascent stage. She is the Chief Editor and Publisher of Asia Spa India, Millionaire Asia India, Asia-Pacific Boating India, Selling World Travel, and Designer MODE Dailies. Parineeta is also on the advisory panel of the Indian Ministry of Tourism. 140 | The 2012 Global Spa & Wellness Summit Dan ShackletonJones President & Partner Niki Bryan Inc., United States 1-407-370-9343 www.relaxedyet.com Dan Shackleton-Jones heads Niki Bryan Inc. and Grand Floridian Spa Ltd., a 30-year-old freestanding profitable spa company that employs more than 270 employees and hosts more than 700,000 guests annually. He is a founding partner for Iive Interactive Spa Asset or LISA for short, a revolutionary, real time spa management tool that seamlessly integrates communication, education, training, business optimization and brand consistency. Veer Singh CEO, Max Ventures Pvt Ltd., India 91-11-406-00000 www.maxindia.com Heading the Max India Group’s new initiative into hospitality under the promoter family’s private arm, Max Ventures, Veer Singh hopes to break new ground in the area of hospitality and wellness. As the first property gets ready to open in mid-2013, the brand is looking at further interesting projects. Delegate Directory | 141 Sonu Sivdasani Chairman & CEO Six Senses Resorts & Spas, Thailand 66-2631-9777 www.sixsenses.com In 1995, Sonu Shivdasani opened his first property in the Maldives and soon afterwards created the Six Senses brand, which currently has over 26 resorts and 41 spas open or under development. Sonu is currently focused on drastically reducing the Six Senses carbon footprint by making the brand as environmentally friendly as possible. Deborah Smith Principal Smith Club & Spa, LLC United States 1-970-927-1549 www.imcusa.org/member/spasmith Deborah Smith is Principal of Smith Club & Spa Specialists, a fullservice firm founded in 1998 that provides strategic planning, operational implementation, and process improvement consulting to clients in hospitality, real estate development and healthcare. Deborah holds an MBA and is a CMC (Certified Management Consultant), with certification that meets ISO/IEC 17024 standards. 142 | The 2012 Global Spa & Wellness Summit Peter Smith COO, Canyon Ranch, United States 1-520-749-9655 www.canyonranch.com Peter Smith joined Canyon Ranch in 2005 as vice president of hotel operations, serving as a key member of the start-up team for Canyon Ranch Miami Beach. He was promoted to the position of Chief Operating Officer in May of 2006. In his current role, he oversees marketing, sales, public relations and development start-ups. During Peter’s early career he was general manager of Westin hotels in Edmonton, Alberta; Toronto, Ontario; and the headquarters hotel in Seattle, Washington. Alla Sokolova Co-Founder & General Manager Global Balans, Latvia 371-2867-5173 www.iwcbalans.com Alla Sokolova is Co-Founder and General Manager of the first international wellness destination in Latvia, and is involved in the expansion of the Russian Banya concept. She has expertise in the Russian and Eastern European markets, and is writing a book on the healing sources of Eastern Europe (co-authored with Sophie Benge). Delegate Directory | 143 Tracey Solanas Vice President, Sales GramercyOne, United States 1-646-870-5806 www.spabooker.com As VP of Sales for GramercyOne since 2009, Tracey Solanas oversees a global sales force focused on creating relationships and delivering value to businesses in the hospitality, wellness and beauty industries thru the introduction of the SpaBooker platform. Prior to GramercyOne, Tracey held Executive leadership positions at OpenTable, Biz360 and Satmetrix. Lynda Solienwolfe Managing Director, Massage & Spa Performance Health Inc., United States 1-321-459-0133 www.performancehealth.com Lynda Solien Wolfe is the Managing Director of Massage and Spa for Performance Health, the manufacturer of the Biofreeze, Prossage, Thera-Band and Pedigenix brands. Lynda also co-owns Massage Therapy Associates of Brevard. She calls the Space Coast of Florida home, and lives there with her son, Colton, and her English bulldog, Princess. 144 | The 2012 Global Spa & Wellness Summit Christian Sommerhuber Managing Director Sommerhuber GmbH Austria 43-7252-893-223 www.sommerhuber.com Christian Sommerhuber, Managing Director of the fifth-generation, family-run Sommerhuber Ceramic Manufactory, plays an integral role in maintaining the company’s position as one of Europe’s leaders in heat storage ceramics. The company was nominated for a European Spa Award in 2009. Mariko Soryu Spa Journalist Flrames Factory Co., Ltd., Japan 81-90-2726-7707 www.flrames.com Mariko Soryu has been a spa journalist for seven years. Her articles have appeared in Vogue Japan, Condé Nast Japan, Figaro Japon, Hankyu International, Maquia, Shueisha, 25ans and Hearst Fujingaho. Delegate Directory | 145 Ted souder Head of Industry & Retail Google, United States 1-773-454-8066 www.google.com Ted Souder is Head of Industry & Retail at Google, and was previously Head of International Strategic Sales and Operations at the search giant. He is a board member of the Chicagoland Chamber of Commerce and the Fritz Knoebel School at the University of Denver. Ted is also a member of the Chicago Economic Club and a President’s Circle member of the Chicago Council on Global Affairs. Thomas Steinhauer Regional VP & General Manager, Four Seasons Hotels & Resorts, U.S. 1-808-874-8000 www.fourseasons.com/maui Thomas Steinhauer has worked for over 30 years in the hotel industry for multiple hotel groups and independent properties in Europe, Australia and the United States. Thomas joined Four Seasons 16 years ago and is currently based in Hawaii, where he oversees six hotels as Regional Vice President - and leads the Americas Spa committee, overseeing 32 spas. 146 | The 2012 Global Spa & Wellness Summit Rennee-Marie Stephano President, Medical Tourism Association United States 1-561-791-2000 www.medicaltourismassociation.com Renée-Marie Stephano is President of the Medical Tourism Association, an international non-profit trade association for the global healthcare industry comprised of top international hospitals, healthcare providers, medical travel facilitators, insurance companies and other companies, to promote the highest level of healthcare quality to patients in a global environment. Elizabeth Stephenson Principal, McKinsey & Company United States 1-424-249-1087 www.mckinsey.com Elizabeth Stephenson is Principal in McKinsey & Company’s Strategy Practice. She also co-founded and helps lead McKinsey’s Global Forces service-line, a center focused on emerging, future trends. Before that, Elizabeth was the co-author of the #1 New York Times bestseller, RealAge: Are You As Young As You Can Be? She subsequently helped found online health publisher, RealAge.com. Delegate Directory | 147 Beth Stewart VP, Business & Brand Development Naturopathica, United States 1-631-680-6924 www.naturopathica.com Beth Stewart is Vice President of Business and Brand Development at Naturopathica and is responsible for acquisition and growth in North America. Adept at responding to changing market conditions and developing strategic partnerships, her professional history includes such roles as Director of Spa Business Development for brands under the Estee Lauder Companies umbrella. John stewart Founder Kamalaya Soh Samui Thailand 66-77-429-800 www.kamalaya.com John Stewart, co-founder of Kamalaya Koh Samui, lived in India for 16 years and was introduced to Asian philosophies under the tutelage of a Himalayan yogi master. The creation of Kamalaya was inspired by John’s dedication to a life of service, building schools and clinics, and by his wife Karina’s passion for health and wellness. 148 | The 2012 Global Spa & Wellness Summit Karina Stewart Founder & Brand Concept Director Kamalaya Soh Samui Thailand 66-77-429-800 www.kamalaya.com Karina Stewart is co-founder of Kamalaya Koh Samui. Doctor of Traditional Chinese Medicine, Karina designed medical detoxification programs in America before creating Kamalaya with her husband John. Karina’s vision behind Kamalaya’s wellness programs is to support a return to vibrant health and the harmonious integration of heart, body, mind, and spirit. Mario Stiefler Senior Consultant Thermarium Bäder-Bau GmbH, Austria 43-524-465-660 www.thermarium.com With more than ten years experience in the spa business, Mario Stiefler joined Thermarium Bäderbau GmbH, Austria’s preeminent spa design and manufacturing company in 2005 as a senior consultant. Mario is responsible for new business development in India, Russia and other emerging spa markets across Eastern Europe and Asia. Delegate Directory | 149 Ella stimpson Exec. Director, Spas & Salons Wynn LV & Chairman, Intl. SPA Association, U.S. 1-702-770-4454 www.wynnlasvegas.com www.experienceispa.com Ella Stimpson is the executive director of spa and salon operations at the five-star, five-diamond Wynn and Encore Spas and Salons at Wynn Las Vegas. She is also the Chairman of the Board for the International SPA Association which represents more than 3,300 members in over 70 countries worldwide. Isobel Stockdale Assistant Subject Manager, Programme Leader, Spa University of Derby, U.K. 44-133-259-4354 www.derby.ac.uk Isobel Stockdale is the programme leader for the University of Derby’s undergraduate programmes in spa and hairdressing. She teaches modules in international spa management and hairdressing and salon management. Isobel is involved in the Higher Education Academy, the Hairdressing and Beauty Industry Authority, the Habia Spa Industry Forum, and the British International Spa Association. 150 | The 2012 Global Spa & Wellness Summit David Stoup Chairman & CEO, Trilogy Ventures LLC. United States 1-602-432-3252 www.trilogyspaventures.com David Stoup’s experience includes his role as Co-Chairman of Weil Lifestyle, LLC, as well as co-founding La Prairie, Inc., Phillip Kingsley Products, Inc., Colours & Scents, and Perry Ellis Shoes. In 1992, David secured the exclusive worldwide rights to operate Red Door Spas under the Elizabeth Arden trade name. As CEO, he oversaw the growth of the company from two Red Door spas to 142 day spas in 26 markets. Michael Stusser Founder, Osmosis Day Spa Sanctuary & Green Spa Network, United States 1-707-874-1963 www.osmosis.com Michael Stusser leads the ever-evolving five-acre day retreat in Sonoma Wine County featuring the cedar enzyme bath, a fermentation therapy from Japan. This iconic destination, in operation since 1985, receives over 16,000 visitors per year. Michael is a founding member of Green Spa Network. Delegate Directory | 151 Deborah szekely Founder, Golden Door & Rancho La Puerta, United States 1-619-302-4411 www.rancholapuerta.com Deborah Szekely, age 90, is known worldwide as a pioneer of the mind, body and fitness movement, and serves as Creative Director of Rancho La Puerta and the Golden Door. She lectures frequently and advocates for health reforms such as anti-obesity programs for school children. Deborah has just launched a new social networking initiative, Wellspring. org, aimed at creating wellness communities all over the globe. Willian Taam Managing Director IMC Octave, China 86-21-6171-1727 www.imcgroup.info William Taam is Octave’s senior real estate professional manager, with substantial experience in managing complex real estate portfolios. With his investment management and asset management skills, he is an expert at enhancing property portfolio values, and at building and managing multi-discipline teams. Octave’s latest key project is a wellness-based integrated project offering residences and a top-end hotel and spa. 152 | The 2012 Global Spa & Wellness Summit Mary Tabacchi, phD Professor, Cornell University United States 1-607-255-3458 www.cornell.edu Mary Tabacchi, Ph.D., has been active in the spa industry since the 1980s, having begun her tenure at Cornell University in 1985. Mary has created joint spa education programs with Raffles, Mandarin Oriental and Shangri-La. She is founder of NYSPA and is a Global Spa and Wellness Summit Board member. Liz terry Editor & Managing Director, Spa Business Magazine, Leisure Media U.K. 44-146-247-12932 www.spabusiness.com Liz Terry is editor of Spa Business and Spa Opportunities magazines as well as managing director of The Leisure Media Company, the business-to-business publisher. The spa team at Leisure Media works to bring decision-makers the latest challenging thinking about trends and best practice on a global basis, aiming to contribute to forging a stronger and more robust spa industry. Delegate Directory | 153 Sue Thirlwall CEO, MiniLuxe, United States 1-904-608-8778 www.miniluxe.com Sue Thirlwall is CEO at MiniLuxe and has held management executive roles, including VP of the Harvard Business School Alumni Board, CEO and President at Franchise Concepts and Ventures, and COO at Baskin-Robbins. She has world-class knowledge and experience in the food service, restaurant, retail, hospitality, advertising and publishing industries. Michael tompkins President & General Manager Miraval Resorts, United States 1-520-825-5143 www.miravalresorts.com Michael G. Tompkins oversees Miraval Resort Arizona and the Villas at Miraval. He is Vice Chairman of the ISPA Board. His recent work includes the creation of the Andrew Weil MD Integrated Wellness Center at Miraval, Michael is a contributor to Mindful Eating, coming from Hay House Publishing in May 2012. 154 | The 2012 Global Spa & Wellness Summit Anna Treier Managing Director, Asia Spa & Wellness Ltd., Sense of Touch Spas Hong Kong 852-9862-5999 www.senseoftouch.com.hk Anna Treier is the founder and managing director of Asia Spa and Wellness Limited, the holding company for the award-winning spa brand Sense of Touch and a hair spa named Capelli. She has strong spa operational and management skills having created seven multiaward winning day spas that are based in Hong Kong and Shanghai. Darani (Winnie) Tsao Director, Paradigm Wellness Ltd. Singapore 65-8383-6834 www.paradigm-wellness.com Winnie Tsao is the Director of the Attitude Performing Arts Studio and is the Founder of Paradigm Wellness. She is also a practitioner of Pilates bodywork for over ten years, and a certified instructor of gyrotonic/gyrokinesis and Yamuna Body rolling movement methods. Winnie began her career in movement wellness by accident, after discovering ballet as an adult. Delegate Directory | 155 Sharon Ullrick Manager, Resort Marketing Leading Hotels of the World, U.S 1-212-515-5706 www.lhw.com Sharon Ullrick manages global marketing opportunities for 99 accredited Leading Spas, 55 Leading Golf Resorts and the Leading Green Initiative, open to all 430 Leading Hotels of the World members. Sharon produces the quarterly e-newsletter Leading Spa Escapes and supports the Golf Society for the Leaders Club. Heinrich Unbescheiden Vice President, Unbescheiden GmbH Germany 49-7221-95340 www.unbescheiden.com For almost 10 years, Heinrich Unbescheiden has been Vice President of Unbescheiden, which was founded in 1869. Heinrich is a shareholder and a member of the company’s supervisory board. Unbescheiden has been family-owned for five generations and ranks among the world’s leading suppliers of units and equipment for the spa sector, rehabilitation centres and sanatoriums. 156 | The 2012 Global Spa & Wellness Summit Steve Van President & CEO, Prism Hotels & Resorts, United States 1-214-257-1011 www.prismhotels.com Steve Van is President and CEO of Prism Hotels and Resorts. Founded in 1983, Prism works for special servicers, lenders and owners to rapidly reposition and turn around under-performing hotels. Prism has managed, repositioned and developed brands including Hyatt, Omni, Marriott, Hilton, Sheraton, Embassy Suites, Holiday Inn and Radisson, as well as numerous independents. Nader vasseghi Founder & CEO, SelfOptima United States 1-650-279-7666 www.selfoptima.com Nader Vasseghi founded SelfOptima to bring the latest technology to the health and wellness industries, delivering a web-based integrative medicine. Prior to SelfOptima, Nader was senior director at Cisco. He is a faculty member at Palo Alto University and is a certified hypnotherapist. Delegate Directory | 157 Jose Villegas COO, Natura Bisse Intl. Inc. United States 1-972-791-1500 www.naturabisse.com Jose Villegas joined Natura Bisse in 2008 as COO. Since then he has focused on building specialized teams that have allowed the company to grow its spa business 350%, and its independent boutique retail channel by 300%. Before joining Natura Bisse he worked as an international business consultant for a Big-Four accounting firm. Matthias Voit Chief Executive Elite Interiors Dornbracht GmbH, Germany 49-163-433-8348 www.dornbracht.de Matthias Voit is an interior design specialist, whose work has spanned private yachts, airplanes and hotels. He is currently researching and developing a spa division within Dornbracht, and designing luxury suites on cruise ships, in addition to managing myriad private clients. Matthias is an avid aviator, flyer and glider. 158 | The 2012 Global Spa & Wellness Summit Ghislain Waeyaert Director, Spa Activities Clarins, France 33-014-641-5207 www.clarins.com After four years as International Development Director for [comfort zone], Ghislain Waeyaert joined the Clarins group in 2008 as Spa Activities Development Director, where he develops Clarins Institutes and spas around the world. Ghislain grew up in the cosmetics world: his father worked for Bourjois-Chanel, and his sister directed a beauty school. Rebecca Walker Editor-in-Chief AsiaSpa Magazine Hong Kong 852-2165-2800 www.bluincmedia.com.hk Diving into the spa sphere in 2008 as AsiaSpa Magazine’s Editor-inChief, Rebecca Walker has been based in Hong Kong since 2004. Interested in wellness in all its forms, her passion to document the spa industry’s evolution has led her to some of the best healing sanctuaries around Asia and the globe. Delegate Directory | 159 Todd Walter President & CEO Red Door Spa Holdings, United States 1-203-905-1779 www.reddoorspas.com Todd Walter is the president and CEO of Elizabeth Arden SalonHoldings, Inc. which celebrated its 100th anniversary in 2010. Under Todd’s direction the company continues to expand its current portfolio of 50 day and resort spas, 3,100 associates, and three brands: Elizabeth Arden Red Door Spas, Mario Tricoci Hair Salons & Day Spas, and Simply Face & Body, in the US and internationally. Mark Walton Managing Director, Co-Founder VOYA, Ireland 353-719-168-956 www.voya.ie Mark Walton is co-founder of VOYA, a certified, seaweed-based luxury spa product line available in spas across Europe, the Middle East, the Far East and the U.S. Mark runs a marine cure center and has amassed a wealth of technical knowledge on the benefits of different marine species and their role in the spa environment. Walton sits on the expert panel on organic standards for the European Union Commission. 160 | The 2012 Global Spa & Wellness Summit Betty Weinkle VP, Worklife Wellness SpaFinder Wellness, United States 1-646-374-4954 www.spafinder.com Betty Weinkle is the new VP of SpaFinder Wellness’ Worklife Wellness Group, and spearheads its unique “Wellness Currency” employee motivation solution. With 25 years of incentive industry experience, she was previously with InteliSpend Prepaid Solutions and The Sharper Image – and was president of the Incentive Gift Card Council. Betty is also a registered yoga teacher and certified health and fitness instructor. Martha Wiedemann Wellness Advisor Badrutt’s Palace Hotel, Switzerland 41-81-837-1452 www.badruttspalace.com Martha Wiedemann, who is of Indian origin, was raised with Ayurvedic principles. Her health and beauty career began in 1986 in Australia, and she later formally studied Ayurveda. After executing several projects in the industry, Martha designed - and now oversees - Palace Wellness at Badrutt’s Palace Hotel in St. Moritz, Switzerland. Delegate Directory | 161 Andreas Wieser President, Lans Institute Austria 43-650-703-8653 www.lanserhofe.at Andreas Wieser has a passion for proven diagnostic and therapy methods and a human awareness in health and medical concepts. Andreas is currently supervising the multiplication of the Lansmed Concept in new locations like Tegernsee, Germany and the opening of a city health spa in Hamburg in fall 2012. His “Lans Institute” for future health is a “think thank” for health, healing, strategy, product development, market monitoring and coaching. Bobby Williams Co-Founder, The Willing Way United States www.thewillingway.com Bobby Williams is a nutrition expert, world class adventure athlete and practicing intuitive healer with deep ties to the world of alternative medicine and the raw food movement. He has guided thousands of people through the wilderness, helping them connect with nature and ultimately themselves. He’s passionate about transforming peoples’ lives through nature nutrition, healthy living and adventure. 162 | The 2012 Global Spa & Wellness Summit Jay Williams, PhD President, Health Technology Consultants, United States 1-808-895-8080 www.jaywilliamsphd.com Jay Williams is a physiologist, medical nutritionist, clinical professor, author, researcher and consultant. Recognized for her corporate workshops on the science of stress reduction, biofeedback, and aging, Jay works internationally with the private sector and the medical community. Her consulting services bring health science, technology, and research to consumer applications and markets. Matthew Williamson Business Development Director Klafs Americas, United States 1-702-430-7015 www.klafsamericas.com Since 2006 Matthew Williamson has led the design and implementation of Klafs’ hydrothermal spa experiences for the public and private spa markets throughout the Americas. For over 75 years Klafs has been a recognized leader in thermal spa design and installation. Delegate Directory | 163 Hugh Wilson Brand President Clarins, France www.clarins.com Hugh Wilson began his career working for Lancôme International in their marketing department. In 1999, Hugh created HANDMADE™, a concept of luxury finger food, before opening his marketing business, BRANDadvice®. In 2008, he became Marketing Director for Givaudan before joining Clarins in 2011. He is initially working on bringing out the essence of Clarins to “stage” the brand while respecting its identity. Mary Wisnom Professor Florida Gulf Coast University, United States 1-239-590-7854 www.cps.fgcu.edu/resort Mary Wisnom is coordinator of the Spa Management program in Resort and Hospitality Management at Florida Gulf Coast University. Mary boasts over 25 years of hospitality experience in resorts and clubs in Michigan, Colorado and Florida. In 1996, she began teaching full-time and in 2006 joined the FGCU faculty. 164 | The 2012 Global Spa & Wellness Summit Thomas Wurzinger Group Director Hotel Operations GOCO Hospitality, Thailand 66-265-52323 x10 www.goco.co As a partner and co-founder, Thomas Wurzinger, oversees GOCO’s day-to-day operations. GOCO is developing and operating $916 million worth of wellness projects worldwide. Thomas directs a team of 30 senior spa professionals at GOCO’s head office and previously managed SHA Wellness Clinic and The Ritz-Carlton hotels in Berlin, Wolfsburg, Istanbul, and Singapore. Mark Wuttke Principal, Wuttke Group, LLC. United States 1-404-441-4962 www.wuttkegroup.com Mark Wuttke is the Principal of the Wuttke Group, a Global business development solutions company specializing in authentic green, healthy wellness, regenerative sustainability, and conscience leadership. Mark has assisted more than 15 natural and organic personal care brands and currently aids more than 50 global spas in their quest to attain and sustain authenticity. Delegate Directory | 165 George xu Director of Development IMC Octave, China 86-21-6171-1708 www.imcgroup.info George Xu is responsible for overall development and execution of IMC Octave’s wellness hospitality real estate projects. George also served as GM, Commercial Division East China Region, at Wharf China Development Ltd. He graduated from Tong Ji University in 1982, holds a Master’s Degree in Architectural Design from the University of New South Wales and an EMBA from China Europe International Business School, Shanghai. Corinna yap Director, COMO Shambhala COMO Hotels & Resorts, U.K. 44-20-744-1021 www.como.bz With over a decade of experience in sales and marketing for global five-star hotel groups, Singapore-born Corinna Yap is responsible for COMO Shabhala’s sales and marketing strategy, as well as for raising global awareness of the brand. Corinna’s sporting background includes gymnastics, athletics, and a love for adventure, particularly skydiving. 166 | The 2012 Global Spa & Wellness Summit Steven Yeh Managing Director, China Region East West Learning Centre, China 86-21-61711780 www.imcpaa.com Steven Yeh is Managing Director, China Region, for the IMC Pan Asia Alliance Group (IMCPAA). Before joining IMCPAA, he served as Vice President of Business Development for Danaher Corporation, Director of Corporate Development for Eaton Corporation and strategy consultant with the Boston Consulting Group. Steven received his B.S. in Economics and MBA from the Harvard Business School. Cheri Young Associate Professor University of Denver, United States 1-303-871-4260 www.du.edu Dr. Cheri Young joined the Fritz Knoebel School of Hospitality Management at the University of Denver having previously taught at the College of Hotel Administration at the University of Nevada, Las Vegas. Previously she taught at Washington State University and Keuka College. Cheri researches the differences among employees working in high customer-contact hospitality organizations. Delegate Directory | 167 Yamuna Zake Founder & Creator Yamuna, United States 1-212-633-2143 www.yamunabodyrolling.com Yamuna Zake is the creator and president of Yamuna, which is currently active in over 22 countries with over 2000 representatives worldwide. Yamuna is responsible for creating all education and Yamuna products. The company message is Body Sustainability! She is the spokesperson for the Yamuna brand and provides outreach to the media, and a variety of businesses, medical and educational institutions. Cameron zentz Director of Marketing & Business Dev. Hirsch Bedner Associates, United States 1-404-873-4379 www.hba.com Cameron Zentz is an experienced design professional who is currently responsible for the Hirsch Bedner Associates’ expansion into global emerging luxury markets and in that role has impacted the diversification of the firm’s design portfolio. Prior to joining HBA, Cameron worked for the highly respected residential design firm, Marc-Michaels Interior Design of Florida. 168 | The 2012 Global Spa & Wellness Summit Joanna zhang President, Beijing China Spa Association, China 86-10-8567-1145 www.chinaspaassociation.com Joanna Zhang is a graduate from Swiss Hotel Association Hotel Management School as a hotel management major. As the President for China Spa Association, Beijing area, Joanna works to connect and organize events and seminars for local industry professionals. Alex zotos CEO & Principal Elly Lukas, Australia 61-399-238-888 www.ellylukas.edu.au As CEO and principal of the Elly Lukas School, Alex Zotos has been instrumental in the development of the school’s two-year spa management program. It is one of the only colleges in Australia to include the CIBTAC, ITEC, and CIDESCO accreditations. The school has launched a Diploma of Resort Spa Management. Alex is recognized as an expert in innovative spa education. Delegate Directory | 169 2012 STUDENT DELEGATES Ben Dillan Penn State University Ben grew up in Philadelphia, PA. He loves reading all he can about craft beer. Lian Duan University of Denver Lian (Diane) is from China and came to the US in 2008. She also studied abroad in Paris for three months. She speaks Mandarin, Cantonese, English and French. Angelica Choy Chinese University of Hong Kong Angelica is very passionate about the spa industry. She is based in Hong Kong and has work experience in Taiwan and China. Mariko Fujio-White Cornell University Mariko is from Hawaii and loves all things related to the ocean. She enjoys yoga, surfing, and reading, and aspires to live and work abroad. Chloé Gachet École hôtelière de Lausanne After several journeys abroad, Chloé became passionate about the hospitality industry and is currently participating on a spa management book redaction. 170 | The 2012 Global Spa & Wellness Summit Adrian Garcia École hôtelière de Lausanne Adrian is part of a team writing a book about Spa Management. Adrian grew up in Geneva and speaks English, Spanish, French, Italian and Portuguese. Lydia Hanks Penn State University Lydia recently completed her Ph.D. in Hospitality Management at Penn State. In August, she will begin her role as an assistant professor at Florida State University. Emma Leach Penn State University Emma, originally from Jenkintown, Pennsylvania, has lived abroad in Australia and has travelled to Italy, Thailand, and Spain. She is interested in art and design. Andrea Menotti Cornell University Andrea has worked as an intern at the Fairmont Sonoma Mission Inn and is interested in integrating the arts into the spa experience. Hélène Micouleau École hôtelière de Lausanne Hélène, born in France, has always been an open-minded, hard worker. She will be starting a fast track with Six Senses in Paris this August. Delegate Directory | 171 Charlett Kohlwes Saxion University With a degree in Tourism & Recreation Management and major in Spa Management, Charlett conducted research about current spa management programs for her thesis. BinBin Narkprasert École hôtelière de Lausanne Binbin is passionate about lifestyle hotels, nutrition, sports management and discovering local cultures. She has lived in Bangkok, California and Switzerland. Hamid Pezeshkian Cornell University Hamid has lived in Tehran and Oklahoma. He has experience with small start-ups, and is interested in real estate development of all types. Stéphanie Raimbault École hôtelière de Lausanne Stephanie will be starting her career with Orient Express in Madrid. She is one of the EHL team members writing a book about spa management. Andyshea Saberioon University of Houston Andyshea has been fortunate to have a cultural life. His goal is to own,develop and operate his own boutique/ lifestyle hotel concept. 172 | The 2012 Global Spa & Wellness Summit Armaghan Sadeghbeigi University of Houston Armaghan, a graduate student at the CN. Hilton College of Hotel & Restaurant Management, is working as a teacher and Graduate Assistant at Hilton College. Kate Sornson University of Houston Kate has worked in the spa industry for six years, She is passionate about helping others, and has traveled the country promoting wellness. Molly Tomkins University of Denver Molly is from Aspen and has been immersed in hospitality her whole life. She has a passion for the spa industry and wellness. Marina Volpe Penn State University Marina Volpe will return to her hometown of Philadelphia after graduation from Penn State. She is a lover of marketing, interior design, and real estate. Jing Wan University of Denver Jing moved from China to the U.S. five years ago and has just returned from a study abroad in Northern Ireland. Jing speaks Mandarin Chinese and English. Delegate Directory | 173 Chelsea Wong California State Polytechnic University, Pomona Chelsea is graduating this June with a degree in hospitality management and minors in marketing and theatre. She hopes to fill up a passport and run a marathon. Na Zhang University of Houston Na Zhang is originally from China and lives in Houston, Texas. She is inspired by Thai Spas and is working at Hilton World Wide. She speaks Mandarin and English. Global Spa & Wellness Summit Team Susie Ellis Executive Director Susie, President of SpaFinder Wellness, has been in the spa industry her entire career. She is known for her annual industry trend predictions. Sallie Fraenkel Director of Sponsorship & Strategic Partnerships Sallie, Executive VP Corporate Dev. & Industry Relations at SpaFinder Wellness, has overseen partnerships with 11,000+ spas and wellness providers in 77 countries. Dulcy Gregory Associate Executive Director Dulcy has been working with the GSWS since it’s inception in 2006. She recently graduated from the New School, with a Masters of Fine Arts in Creative Writing. 174 | The 2012 Global Spa & Wellness Summit Beth McGroarty Director of Public Relations Beth is a principal at L.A.-based PR and marketing firm, RBI Creative. She was in the PhD program, and was an instructor, in English Literature at Stanford University. Alexandra Plessier Logistics Coordinator Born and raised in Paris, France, Alexandra is a health and spa enthusiast, and has a double major in Managerial Economics and Spanish literature from UC Davis. Molly Southern Logistics Coordinator - Student Delegates Outside of her GSWS role, Molly is GramercyOne’s Marketing Manager. Previously, she worked for Four Seasons and Westin and attended Cornell University. Amy Sung Editor - Public Relations & Social Media From food, travel, culture and trends to wellness, fitness and spa, Amy loves experiencing and writing about the unique ways that these worlds come together. Delegate Directory | 175 sponsor Directory 2012 Sponsors The following Global Spa & Wellness Summit partners have generously helped to stabilize delegate registration fees and have made additional components of the program possible. The list below provides information on each Summit partner, categorized by level of sponsorship. Please take time to thank these partners for their contributions, and whenever possible, consider them for your future business needs. 178 | The 2012 Global Spa & Wellness Summit SpaFinder Wellness – Platinum Sponsor SpaFinder® Wellness, Inc., is dedicated to providing the information, experiences and inspiration to help people find – and share – their path to wellness. As the world’s largest spa/wellness media, marketing and gifting company, SpaFinder Wellness connects millions seeking a healthier, happier lifestyle with wellness providers around the globe, and offers businesses unique incentive programs to encourage workplace wellness. With over 25 years of experience, SpaFinder Wellness is also the industry’s largest seller of spa, wellness and beauty gift cards and vouchers, bringing clients to a global network of thousands of spas, fitness studios and wellness practitioners. The company’s innovative Worklife Wellness program links wellness and business with information, education, experiences and products, along with its Wellness Currency incentives, to inspire employees to take charge of their own wellness. Sponsor Directory | 179 Thermarium – Three-Year Platinum Sponsor Austria-based Thermarium is a leading supplier of spa development services from A-Z. The company is recognized for pioneering new spa design trends in leisure facilities across five continents, and for customized designs that sensitively and intelligently integrate environmental surroundings and cultural traditions. The company, founded in 1997, has completed over 500 major spa projects over the last 10 years. Thermarium has developed spa and wellness centers for the finest hotels and cruise ships across roughly 40 countries, offering turn-key spa services including: architecture and design; spa and wellness equipment; engineering, project and spa management; strategic planning; financial consulting, etc. The company has also created its own special essences and products under the name “DELPERA by Thermarium,” for use in Thermarium spa/wellness areas. www.thermarium.com 180 | The 2012 Global Spa & Wellness Summit Babor – Gold Sponsor, Sunday Welcome Cocktail Reception Babor is a pioneer of professional skincare, combining innovative scientific knowledge and the finest natural ingredients at the highest level research cooperations with Germany’s leading universities, use of private laboratories, and careful manufacturing on the company’s premises guarantee products of outstanding performance, tolerance, and quality. Babor products are available in fine spas, salons, and medical centers in more than 60 countries worldwide. www.babor.com Clarins – Gold Sponsor, Monday Innovation Luncheon The Clarins story began 50 years ago in a Parisian Beauty Institute created by Jacques Courtin Clarins. By listening every day to women and men around the world, Clarins was and is able to meet all of their beauty needs. Clarins uses this ongoing communication to develop application techniques and effective products thus earning its position as a global leader in the premium skin care market. www.clarins.com Sponsor Directory | 181 Universal Companies – Gold Sponsor, Internet Pit Stops & WIFI For 30 years, Universal Companies has been a leading single-source supplier to over 30,000 spa professionals in 47 countries, providing thousands of products to help them manage and grow their businesses, from the largest spa to the independent practitioner. Located in Abingdon, Virginia, Universal also offers professional skin and body products, retail products, and merchandising tools and provides spas with innovative consulting resources, educational materials, and training options. www.universalcompanies.com BioDigital – Industry Sponsor BioDigital is a leading developer of health visualizations, specializing in 3D animation, education platforms and health information technology. Their web based platform, the BioDigital Human, communicates anatomy, health conditions and therapies through an interactive virtual model of the human body. www.biodigitalhuman.com 182 | The 2012 Global Spa & Wellness Summit East West Learning Centre Pty Ltd. – Industry Sponsor Operating in Singapore and China, IMC Group’s East West Learning Centre bridges cutting-edge developments in wellness research, helps to redefine the relationship between individuals and established health platforms and serves as a conduit for strengthening notions of integrated and preventative care to the Chinese sphere. EcoSpa 360™ – Industry Sponsor EcoSpa 360™ is a new resource that combines innovations in science and technology to offer the education and certification programs necessary to propel evidence-based wellness in the spa market. The company has exclusive alliances with a 25-year veteran in the alternative care industry and functional water experts with over 50 years of combined experience. www.ecospa360.com Sponsor Directory | 183 Fairmont Raffles Hotels International – Industry Sponsor Canada-based Fairmont Raffles Hotels International is a leading global hotel company with over 85 hotels worldwide. The Fairmont Raffles spa portfolio, which includes the Willow Stream Spa, Raffles Spa and Purovel Spa & Sport brands, includes more than 33 locations across the globe, with another 10-plus in development. www.frhi.com Massage Envy – Industry Sponsor Nearly a decade ago, Massage Envy was launched to create a completely new category in the wellness industry and to promote a healthy lifestyle through affordable massage and spa services. Today, the brand has over 700 Massage Envy and Massage Envy Spa locations in the United States. www.massageenvy.com 184 | The 2012 Global Spa & Wellness Summit Precor – Industry Sponsor With a full complement of cardio, strength and entertainment equipment supported by a network experienced in servicing facilities worldwide, Precor is recognized worldwide for uncompromised quality and durability in equipment that delivers a fluid, natural motion, Precor is proud to be in premier hotels, resorts and spas in more than 90 countries. www.precor.com Red Door Spas – Industry Sponsor Celebrating 100 years of beauty expertise in 2010, the renowned Red Door Spas promotes the legendary techniques of Ms. Elizabeth Arden in over 30 day spa and resort locations in the U.S. Always on the industry cutting edge, Red Door Spas guarantees guests a unique and encompassing experience, which delivers the highest level of technical expertise and impeccable guest service. www.reddoorspas.com Sponsor Directory | 185 ResortSuite – Industry Sponsor Canada-based ResortSuite is built on a guest-centric technology platform that enables properties to manage their business more efficiently and provide exceptional service to their customers. ResortSuite includes integrated modules for Spa, PMS, Club, Golf, Retail, F&B, Catering, Ski, and Concierge on an Oracle database. www.resortsuite.com SelfOptima – Industry Sponsor SelfOptima is a Silicon Valley based software/technology company that has introduced a new era of Guest Experience Management System (GEMS) for destination spas and health/fitness resorts. SelfOptima’s GEMS platform is the latest innovation for Resort owners to optimize customer loyalty, repeat business and increased revenue. www.selfoptima.com 186 | The 2012 Global Spa & Wellness Summit Barr + Wray – Silver Sponsor, Nutrition Hub Barr + Wray is recognized as a world leading provider of spa and pool engineering solutions and ideas for water and thermal experiences, and has over 50 years of experience working with hospitality brands such as Four Seasons, Hyatt, Mandarin Oriental, Rocco Forte, and Shangri La. Based in the UAE, Barr + Wray offers clients a total package of the ‘wet spa’ conceptual design. www.barrandwray.com Dornbracht – Silver Sponsor, Champagne Toast Since 1950, the Dornbracht name has signified the production of highquality designer fittings and accessories for the bathroom. This global player, with its head office in Iserlohn, Germany, enjoys a reputation throughout the industry for being highly innovative because it has the flexibility to respond to change and quickly implement forward-looking concepts along the entire value-added chain. www.dornbracht.com Sponsor Directory | 187 Liv Nordic by Raison d’Etre – Silver Sponsor, Nutrition Hub LivNordic, by Raison d’Etre, is a new franchise/licensing brand that evolved from working with over 100 spas in 60 different countries and from brands such as Aman Spas, Taj Jiva Spas, Resense, Kempinski the Spa, etc. The flagship LivNordic wellness facility, at Grand Hôtel Sweden, is a full membership club conducting 500 personal training sessions and 150 treatments per month. www.raisondetrespas.com/livnordic SpaBooker by GramercyOne – Silver Sponsor, Mobile Application SpaBooker by GramercyOne has the largest suite of web-based tools and is the preferred spa solution for Hilton Hotels Worldwide, Six Senses Resorts, and Joie de Vivre Hotels. GramercyOne’s platform is available in eight languages across 60 countries. Used by over 6000 businesses worldwide, GramercyOne is headquartered in New York City, with offices in California, Europe and Asia. www.gramercyone.com 188 | The 2012 Global Spa & Wellness Summit SpaSoft – Silver Sponsor, Nutrition Hub Developed specifically to suit the unique needs of the spa industry, SpaSoft is a user-friendly system that facilitates total spa management. SpaSoft interfaces with various systems – including property management systems, credit card and gift card processors, back office systems, membership billing, and other PAR Springer-Miller technologies – to create a seamless flow of guest-centric information. www.springermiller.com TAC GmbH – Silver Sponsor, Registration Desk Based in Austria, the Assistant Company’s (TAC) Assistant Suite of solutions is led by Reservation Assistant, a spa management system with more than 120 real-time interfaces, allowing for a seamless integration into external systems. TAC´s activity management software is in operation in 53 countries around the globe. More than 5,500 users work with Reservation Assistant in 18 languages. www.reservationassistant.com Sponsor Directory | 189 THALGO – Silver Sponsor, Nutrition Hub Founded in 1964, THALGO is the original French marine spa brand which is now chosen by over 20,000 top spas, resorts, and thalassotherapy centers in more than 90 countries. THALGO brings together the best in spa and beauty and pushes the boundaries of innovation, providing a wide range of skincare and bodycare treatments combined with nutritional supplements. www.thalgo.com Chiva-Som – Student Challenge Sponsor Widely regarded as one of the best destination spas in the world, ChivaSom has become the benchmark for excellence and innovation, fusing Eastern philosophies with Western diagnostic skill. Meaning “Haven of Life”, the Hua Hin, Thailand resort is the recipient of numerous accolades, including “Top 5 Best Overseas Spa Retreat” and “The World’s Top 25 Spas” by Condé Nast Traveler. www.chivasom.com 190 | The 2012 Global Spa & Wellness Summit Four Seasons Hotels and Resorts – Student Challenge Sponsor Spas are a top priority for Four Seasons Hotels and Resorts, with five new property and spa locations opening in Toronto, Guangzhou, Shanghai Pudong, St. Petersburg and Baku, Azerbaijan. More than 60 new properties, each with luxury spas, are slated to open in the decade to come. www.fourseasons.com/spa Hyatt Hotels & Resorts – Student Challenge Sponsor Hyatt Hotels & Resorts, headquartered in Chicago, manage, franchise, own and develop hotels and resorts under the Hyatt®, Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place® and Hyatt Summerfield Suites® brand names. As of September 30, 2011, the company’s worldwide portfolio consisted of 478 properties in 45 countries. www.hyatt.com Sponsor Directory | 191 KLAFS – Student Challenge Sponsor Founded over 80 years ago, the KLAFS group is today a world market leader in the field of sauna, wellness and spa. Headquartered in Germany, KLAFS is a full-service company for the spa industry. KLAFS is one of the only companies in the market that has its own development and production facility for the complete range of innovative and individually designed spa equipment. www.klafs.com Orient-Express Hotels & Resorts – Student Challenge Sponsor Orient-Express Hotels owns and manages a collection of 49 internationally renowned hotel, river cruise, luxury rail adventure, private residence and restaurant businesses across 24 countries and five continents. The company promotes the local brand, believing that discriminating travelers seek distinctive individual hotels. www.orient-express.com 192 | The 2012 Global Spa & Wellness Summit Bellus Academy – Bronze Sponsor, Briefing Report With a focus on uniting spa industry professionals, Bellus Academy has built an ongoing advanced curriculum for currently enrolled students, Alumni and industry professionals and offers 17 accredited programs. www.bellusacademy.edu SpaEquip – Bronze Sponsor, Lanyards Located in California, SpaEquip carries over 10,000 products and has regional offices in the UK and Hong Kong and a growing network of dealers in China, India, Mexico and the Middle East. www.spaequip.com Sponsor Directory | 193 Global Spa & Wellness Summit Media Partners 194 | The 2012 Global Spa & Wellness Summit Global Spa & Wellness Summit Media Partners Sponsor Directory | 195 Industry resources Global Spa & Wellness Industry Resources On the next few pages you will find several lists that have been fastidiously compiled for your benefit and that support the industry. Listed first are recent industry research reports, followed by spa and wellness associations around the world, publications (both consumer and industry periodicals relevant to the spa industry) and lastly, a list of spa management education programs and degrees. For continual updates on these industry resources, visit: www.globalspaandwellnesssummit.org/index.php/spaindustry-resource. If you are aware of a spa-related research report, an association, a publication or a spa management program not listed in this binder or on the Summit website, please contact us ([email protected]) so that these lists can stay current. 198 | The 2012 Global Spa & Wellness Summit Global Research • 2012 Spa Management Workforce and Education: Addressing Market Gaps - SRI International • 2011 The Effectiveness of Massage Therapy - Australian Association of Massage Therapy • 2011 Travelling for Health: The Potential for Medical Tourism Economist Intelligence Unit • 2011 Improving Well-being and Economic Growth through Travel Wellness Tourism Worldwide • 2011 Global Spa Report - Coyle Hospitality • 2011 How Hard Times Are Altering Consumer Mindsets Euromonitor • 2011 Post Recession Consumer Dynamics - Euromonitor • 2011 Global Hotel Market Sentiment Survey - Horwath HTL • 2011 Global Hotel Performance - Smith Travel Research • 2011 Priorities of Today’s Spa Consumers - Coyle Hospitality • 2011 Fitness Programs and Equipment Trends Report - IDEA • 2011 4WR: Wellness for Whom, Where and What? Wellness Tourism 2020 - Wellness Tourism Worldwide • 2011 Wellness Tourism and Medical Tourism: Where Do Spas Fit? Global Spa & Wellness Summit • 2011 The Travel & Tourism Competitiveness Report - World Economic Forum • 2011 Health and Wellness by Prime Positioning: The US Euromonitor Industry Resources | 199 • 2011 Health and Wellness Global Briefings - Euromonitor • 2010 IHRSA Global Report - IHRSA • 2010 Spa Market USA - Diagonal Reports • 2010 Fitness Programs and Equipment Trends Report - IDEA • 2010 Spas & the Global Wellness Market: Synergies & Opportunities - SRI International • 2010 The New Consumer Mindset - Euromonitor • 2010 Opportunities & Challenges Facing the Global Spa & Beauty Industry - Euromonitor • 2009 New Priorities of Today’s Spa Consumer - Coyle Hospitality • 2009 Spa Sentiment Research Report - Coyle Hospitality & WTS International • 2009 Beauty Industry Developments Impacting Spa and Wellness - Diagonal Reports • 2009 The Contribution of Spas to Hotel Operating Performance - Ecole Hoteliere de Lausanne & Cornell University • 2009 World Travel Market Trends - Euromonitor • 2009 Global Cosmetics and Toiletries: Industry Prospects - Euromonitor • 2009 Global Competitiveness Report - World Economic Forum • 2009 Travel & Tourism Competitiveness Report - World Economic Forum • 2009 Global Spa Benchmark Program - Intelligent Spas • 2009 The State of the Health Club Industry - International Health, Racquet & Sports Club Assoc. 200 | The 2012 Global Spa & Wellness Summit • 2008 Global Consumer Study - ISPA Asia–Pacific • 2011 Singapore Spa Benchmark Report - Intelligent Spas • 2011 Indian Spa Market - Eprobe Research Pvt. Ltd • 2011 Asia-Pacific Hotel Yearbook - Horwath HTL • 2011 Regional Spa Industry Report, Asia Pacific - Intelligent Spas • 2011 Medicalised Beauty Market China - Diagonal Reports • 2009 Australia Spa Benchmark Report - Intelligent Spas • 2009 Thailand Spa Benchmark Report - Intelligent Spas • 2008 Cambodia Spa Benchmark Report - Intelligent Spas • 2008 Between Heaven & Earth: China’s Emerging Spa Consumers - CatchOn & Company • 2008 Beauty, Hair, Spa, Skin - Chains in China - Diagonal Reports • 2008 New Zealand Spa Benchmark Report - Intelligent Spas • 2008 China & Hong Kong Spa Benchmark Report - Intelligent Spas • 2008 Situation and Vision of Spa Services - Ministry of Economy, Trade & Industry (Japan) • 2008 HR Dev for Therapists in Beauty & Health - Ministry of Economy, Trade & Industry (Japan) • 2008 Vietnam Spa Benchmark Report - Intelligent Spas Europe • 2011 Greek Spa Benchmark Report - Intelligent Spas • 2011 Spain Spa Benchmark Report - Intelligent Spas Industry Resources | 201 • 2011 UK Spa Market - Diagonal Reports • 2009 Health and Wellness Holidays, UK - Health and Wellbeing • 2009 L’Industrie Hoteliere Francaise - PMG • 2009 Salons and Spas, UK - Health and Wellbeing • 2008 Health and Wellness - A European Consumer Obsession? - Euromonitor Middle East & Africa • 2010 Spa Benchmark Survey Report - Ernst & Young • 2009 South Africa Spa Benchmark Report - Intelligent Spas • 2009 Dubai Spa Benchmark Report - Intelligent Spas • 2009 South Africa Spa Benchmark Report - Intelligent Spas • 2009 Dubai Spa Benchmark Report - Intelligent Spas North & South America • 2011 Boomer Values Realignment Study - Civano Living • 2011 Trends in the Hotel Spa Industry - PKF Hospitality Research • 2011 The Future of Wellness: Lessons from the 96 Percent Minority - NewHope360 • 2011 U.S. Spa Industry Study - ISPA • 2010 U.S. Spa Industry Study - ISPA • 2010 US Spa Market - Diagonal Reports • 2009 Medical Tourism: Update and Implications - Deloitte • 2009 Spa Confidential - American Spa Reader Survey - American Spa Magazine 202 | The 2012 Global Spa & Wellness Summit • 2009 Spa STAR - Luxury Spa Performance Statistics - Smith Travel Research • 2009 ISPA Monthly Snapshot Surveys - ISPA • 2009 ISPA U.S Spa Compensation Data - ISPA • 2009 ISPA Spa Industry Update - ISPA (Association Resource Center) • 2008 Medical Tourism: Consumers in Search of Value - Deloitte • 2008 Executive Interview Findings - ISPA (Association Resource Center) • 2008 Global Consumer Study - ISPA • 2008 Trends in the Hotel Spa Industry - PKF Spa and Wellness Associations Africa: Spa Association of Africa (SAA) www.spaassociationofafrica.com Argentina: Argentina Spa Association www.asociacionspa.org Australia: Australasian Spa Association (ASPA) www.aspaassociation.com.au Belgium: European Spa Association www.espa-ehv.eu Brazil: Brazilian Spas Association (ABC-Spas) www.abcspas.com.br Industry Resources | 203 Brazilian Wellness Association www.abqv.com.br Bulgaria: Bulgarian Union for Balneology and Spa Tourism (BUBSPA) www.bubspa.org Canada: Leading Spas of Canada www.leadingspasofcanada.com Ontario’s Finest Spas www.ontariosfinestinns.com Premier Spas of Ontario www.ontariospremierspas.com Spas Relais Santé www.spasrelaissante.com Caribbean: Caribbean Hotel & Tourism Association (CHTA) www.caribbeanhotelandtourism.com China: China National Spa Association www.chinaspaassociation.com Cyprus: Cyprus Spa Association www.cyprusspaassociation.com Czech Republic: Association of the Spa Places of the Czech Republic www.spas.cz Czech Association of Wellness www.spa-wellness.cz 204 | The 2012 Global Spa & Wellness Summit Estonia: Estonian Spa Association www.estonianspas.com France: French Spa Association (SPA-A) www.spa-a.org Germany: International Spa & Wellness Association (ISWA) www.iswa.de Deutscher Wellness Verband (German Wellness Association) www.wellnessverband.de German Spas Association www.deutscher-heilbaederverband.de German Center of Personalized Prevention and Optimization (DZIP) www.dzip.de Greece: Hellenic Association of Municipalities and Communities with Curative Springs and Spas www.thermalsprings.gr Hong Kong: Day Spa Association Asian Chapter Hungary: Hungarian Spa Tourism Association Hungarian Baths Association www.furdoszovetseg.hu Iceland: The Iceland Spa Association www.visitspas.eu/iceland Industry Resources | 205 India: Indian Spa & Wellness Association (ISWA) http://on.fb.me/Jigr1N91-98201-55833 Spa and Wellness Association of India (SWAI) www.spaandwellnessassociation.com Spa Association of India http://spaassociationofindia.in Indonesia: Bali Spa and Wellness Association (BSWA) www.balispawellness-association.org Ireland: Leading Leisure in Ireland - Spa and Wellness Skillnet http://ilam.ie Italy: European Historical Thermal Town Association www.ehtta.eu Japan: Japan Spa Association www.j-spa.jp Nippon Spa Association (NPO) www.n-spa.org Korea: International Spa Association Lithuania: National Association of Resorts, Lithuania www.spalietuva.lt Nacionalin kurort asociacija (Lithuanian Health Resorts Association) www.kurortuasociacija.lt 206 | The 2012 Global Spa & Wellness Summit Malaysia: Asia Spa and Wellness Promotion Council www.aswpc.org Association of Malaysian Spas (AMSPA) www.amspa.org.my Malaysian Association of Wellness & Spa http://www.mawspa.org/ Mongolia: Mongolian Spa Sauna Association Morocco: The Moroccan Spa Association Nepal: Spa & Wellness Association of Nepal (SWAN) Philippines: Spa and Wellness Association of Cebu (SWAC) Health and Wellness Association of Quezon City (HAWAQC) http://on.fb.me/JgOTbj Philwell (Formerly Spa Associate of the Philippines) http://philwell.org Wellness Organization Worldwide http://wellnessworldwide.org Poland: Association of Polish Spa Communities www.sgurp.pl Portugal: Portuguese Spas Association www.termasdeportugal.pt Industry Resources | 207 Romania: Organizatia Patronala a Turismului Balnear din Romania (OPTBR)/Romanian Spa Organization) www.romanian-spas.ro Russia: National Guild of Spa Experts http://eng.russiaspas.ru Spa and Wellness International Council (SWIC) www.wellness-t.lact.ru Serbia: Serbian Spas and Resorts Association www.udruzenjebanja.co.rs Singapore: Asia Pacific Spa and Wellness Coalition (APSWC) http://apswc.org Spa & Wellness Association Singapore www.spaandwellness.org Spa Association Singapore www.spaassociation.org.sg Slovakia: Asociácia slovenských kúpeov www.balneotherma.sk Slovenia: Slovenian Spa Association http://en.slovenia-terme.si South Africa: South Africa Spa Association www.saspaassociation.co.za 208 | The 2012 Global Spa & Wellness Summit Spain: Asociacion Nacional de Balnearios (ANBAL/Spanish National Spa Association) www.balnearios.org Gran Canaria Spa and Wellness Association www.grancanariawellness.com World Tourism Organization www.unwto.org Sweden: Sweden SpaHotel Association www.svenskaspahotell.se Switzerland: L’Association des Espaces Thermaux Suisses (Swiss Thermal Spas Association) http://bit.ly/Jbl3rb Comite International D’Esthetique et de Cosmetologie (CIDESCO) www.cidesco.com Taiwan: Taiwan Spa Association www.tspa.tw Thailand: Samui Spa Association www.samuispaassociation.com Thai Lanna Spa Association www.thailannaspaassociation.com Phuket Spa Association www.spaphuket.org Thai Spa Association (TSA) www.thaispaassociation.com Industry Resources | 209 Turkey: Massage and Natural Therapies Association www.madoted.org Turkish Spa Association www.spa-turkey.com Ukraine: Ukrainian SPA Association www.spaua.org United Arab Emirates: Middle East Spa Business Group http://linkd.in/JgNuBv United Kingdom: British Association of Beauty & Cosmetology (BABTAC) www.babtac.com Federation of Holistic Therapists (FHT) www.fht.org.uk British International Spa Association (BISA) www.spaassociation.org.uk Global Hydrothermal Spa Standards Association Spa Business Association www.spabusinessassociation.co.uk United States: American Massage Therapy Association (AMTA) www.amtamassage.org American Organization for Bodywork Therapies of Asia (AOBTA®) www.aobta.org California Spa Association www.californiaspaassociation.com 210 | The 2012 Global Spa & Wellness Summit Dallas Fort Worth Spa Association http://on.fb.me/Kd6VzH Day Spa Association www.dayspaassociation.com Destination Spa Group www.destinationspavacations.com Green Spa Network http://greenspanetwork.org Hawaii Spa Association www.hi-spa.com IDEA, Health And Fitness Association www.ideafit.com International Health, Racquet & Sportsclub Association (IHRSA) http://cms.ihrsa.org International Medical Spa Association Hosted at: www.dayspaassociation.com International Wellness and Healthcare Travel Association (IWHTA) http://www.slideshare.net/iwhta/iwhta-intro Las Vegas Spa Association www.lvspas.com National Coalition of Estheticians, Manufacturers/Distributors and Associations (NCEA) www.ncea.tv New England Spa Association www.newenglandspaassociation.com New Mexico Spa Association San Diego Spa Association www.sdspaassociation.org Industry Resources | 211 Arizona Spa & Wellness Association http://azspawell.com/ The Spa Connection (Southern California) www.thespaconnect.com The Spa Association (SPAA) www.thespaassociation.com Washington Spa Alliance (WSPA) www.washingtonspaalliance.com Regional (Europe): European Spas Association (ESPA) www.espa-ehv.eu Worldwide: Hydrothermal Spa Forum www.hydrothermal-spa-forum.com International Society of Medical Hydrology and Climatology (ISMH) www.ismh-direct.net International SPA Association (ISPA) www.experienceispa.com Medical Tourism Association www.medicaltourismassociation.com Medical Wellness Association (MWA) www.medicalwellnessassociation.com Spa and Wellness Publications Trade Magazines • American Spa, United States www.spatrade.com/americanspa 212 | The 2012 Global Spa & Wellness Summit • British Intl Spa Association Newsletter, United Kingdom www.spaassociation.org.uk • • Business of Spa, Beauty & Fitness, India • Day Spa, United States www.dayspamagazine.com • Emotion Spa, France www.emotionspa-mag.com • European Spa, United Kingdom www.europeanspamagazine.com • Les Nouvelles Esthetiques & Spa, United States www.lneonline.com • MedEsthetics, United States www.medestheticsmagazine.com • Professional Beauty, United Kingdom www.professionalbeauty.co.uk • Pulse, United States www.experienceispa.com/media/pulse-magazine • • Spa 20/20, United States • Spa Business, United Kingdom www.spabusiness.com • Spa Business Handbook, United Kingdom www.spahandbook.com • Spa Business Verlag, Germany www.spa-business-verlag.de Cosmetique Spa, France www.cosmetiquemag.fr Spa Australasia, Australasia www.spaaustralasia.com.au Industry Resources | 213 • Spa Canada, Canada www.spacanadamagazine.ca • Spa Concept, Germany www.spa-concept.de • Spa Europe, United Kingdom www.spaeurope.co.uk • Spa Fresh, United States www.spafreshmag.com • • Spa Clique, United States • Spa Management Journal, United States www.spamanagement.com • SpaMantra, India http://spamantra.in • Spa Opportunities, United Kingdom www.spaopportunities.com • Spa Professional Mexico, Mexico www.spaprofessionalmexico.com • Spa Quebec, Canada www.spaquebec.ca • Spa Report, Russia Spa Life, Canada www.spalifemagazine.com Consumer Magazines • AsiaSpa, Hong Kong www.asiaspa.com • AsiaSpa India, India www.asiaspaindia.com 214 | The 2012 Global Spa & Wellness Summit • AsiaSpa Men, Hong Kong www.asiaspamen.com • Estética Viva, Portugal www.esteticaviva.com • Healing Lifestyles & Spas, United States www.healinglifestyles.com • Health & Wellness, United States http://healthandwellnessmagazine.net • HomeSpa, United States http://homespa.com • Insider’s Guide To Spas, United States www.insidersguidetospas.com • Live Spa (ISPA), United States www.experienceispa.com • Organic Spa, United States www.organicspamagazine.com • Spa Asia, Singapore www.spaasia.com • Spa Life Australia, Australia www.spalifeguide.com.au • SpaChina, China www.spachina.com.cn • SPAinside, Germany www.redspa.de • The NewBeauty SpaFinder: The Guide to Global Spa, Wellness & Beauty, United States www.spafinder.com Industry Resources | 215 • Spa Secrets, United Kingdom http://spasecretsmagazine.com • Wellness Magazine, United States www.ewellnessmag.com • Worldwide Spa Review, United States http://spareviewmag.com Spa and Wellness Education List of Global Spa Management-Related Degree Programs at Universities, Colleges, and Schools Asia-Pacific Australia Australian Academy of Beauty & Spa Therapy Certificate in Spa Management Headmasters Academy Advanced Diploma of Spa Management RMIT University Masters of Wellness William Angliss Institute Diploma of Resort Management (Spa) Hong Kong Chinese University of Hong Kong Bachelor of Business Administration in Hotel & Tourism Management Hong Kong Polytechnic University Bachelor of Science in Tourism Management 216 | The 2012 Global Spa & Wellness Summit India Ananda Spa Institute Diploma in Spa Operations & Spa Diploma with Spa Management Natura School of Advanced Beauty Therapy Beauty & Spa Management Program Indonesia Pacific International Beauty Institute Spa Professional Certificate New Zealand AUT University Bachelor of Tourism Singapore Cornell University-Nanyang Technological University Institute of Hospitality Management Master of Management in Hospitality Republic Polytechnic Singapore Diploma in Wellness, Lifestyle, & Spa Management Temasek Polytechnic Diploma in Leisure & Resort Management Thailand Mahidol University International College Bachelor of Business Administration in Tourism & Hospitality Management Europe Austria FH Joanneum Bachelor of Arts in Business in Health Management in Tourism & Master of Arts in Business in Health Management in Tourism Industry Resources | 217 International College of Tourism & Management Diploma in Wellness & Spa Management, Bachelor of Arts in Business in Inlt. Management, Bachelor of Arts in Hospitality Management with Tourism Estonia University of Tartu Master of Wellness & Spa Service Design & Management Finland Haaga-Helia University of Applied Sciences Bachelor in Hospitality Management, Degree Programme in Experience & Wellness Management France Elégance Ecole Gontard BTS in Esthetics + Spa Manager Greece Alpine College Certificate in Spa Management & Diploma in Spa Management Hungary Szolnok University College Bachelor of Science in Health Tourism Management Ireland Athlone Institute of Technology Bachelor of Arts in Spa Management Netherlands HZ University of Applied Sciences Bachelor of Business Administration in Vitality & Tourism Management Saxion University Bachelor of Business Administration in Inlt. Tourism & Leisure Management 218 | The 2012 Global Spa & Wellness Summit Russia Russian State University of Management Certificate in Health & Beauty Industry Management Switzerland IMI University Centre, International Hotel Management Institute Switzerland Master of Business Administration in Intl. Hotel, Health, & Spa Management Swiss Hotel Management School Master of International Business in Hotel, Resort, & Spa Management United Kingdom Bournemouth University Foundation Degree of Arts in Tourism & Spa Management Coventry University Foundation Degree of Arts in Spa Management Newcastle College Foundation Degree of Arts in Beauty Therapy & Spa Management Plymouth University / City College Plymouth Foundation Degree of Arts in Salon & Spa Management Plymouth University / Truro and Penwith College Foundation Degree of Science in Salon & Spa Management University College Birmingham Foundation Degree of Arts in Spa Management with Hospitality & Bachelor in Spa Management with Hospitality University of Arts London Foundation Degree of Arts in Beauty Therapy & Spa Management University of Bedfordshire Foundation Degree of Arts in Beauty Therapy & Spa Management Industry Resources | 219 University of Derby, Buxton Foundation Degree of Science in International Spa Management, Bachelor of Science in International Spa Management, Bachelor of Science in International Spa Management (Online), Master of Arts in International Spa Management Warwickshire College Foundation Degree of Arts in Spa Management York College Foundation Degree of Arts in Holistic & Spa Treatments Latin America Jamaica Colbourne College (5 campuses in Jamaica) Associate Degree in Business Administration North America Canada Academy Canada Career College Diploma of Health and Human Sciences in Esthetics & Spa Management Algonquin College Ontario College Graduate Certificate in Spa Management Canadian Tourism College Certificate in Spa Management Centennial College Ontario College Diploma in Esthetician Humber College Institute of Technology & Advanced Learning Diploma in Esthetician/Spa Management Loyalist College Ontario College Diploma in Esthetics & Spa Management 220 | The 2012 Global Spa & Wellness Summit Skin Care Academy Diploma in Spa Management & Leadership United States Asheville-Buncombe Technical Community College Associate of Applied of Science in Resort & Spa Management Bellus Academy Bellus Best in Business and Financial Literacy Program Cornell University, School of Hotel Administration Bachelor of Science in Hotel Administration & Master of Science in Hotel Administration Endicott College Bachelor of Science in Hospitality Management with formal Spa and Resort Management concentration Florida Gulf Coast University, College of Professional Studies Bachelors of Science in Resort & Hospitality Management with formal Spa Management concentration Great Bay Community College Associate of Science in Hospitality Management with formal Spa Management Certificate & Certificate in Spa Management Hill College Certificate of Completion in Salon & Spa Management & Associate of Applied Science in Salon & Spa Management Lincoln College of New England Associate of Applied Science in Hospitality Management New River Community and Technical College Associate of Applied Science in Hospitality & Tourism Management with formal Spa Management emphasis Niagara University Bachelor of Science in Hotel & Restaurant Management & Hospitality Operations concentration Industry Resources | 221 Northeast Alabama Community College Associate of Applied Science in Salon & Spa Management & Certificate in Salon & Spa Management Sandhills Community College Associate of Applied Science in Resort & Spa Management Scottsdale Community College Certificate in Hospitality & Tourism/Spa & Wellness Center Management & Associate of Applied Science in Hospitality & Tourism/Spa & Wellness Center Management Southwest Institute of Healing Arts Associate of Occupational Studies in Holistic Healthcare with formal Spa Management & Leadership concentration & Certificate of Excellence in Spa Management & Leadership Ultimate Medical Academy LLC Associate of Applied Science in Spa Management University of Houston, Conrad N. Hilton College of Hotel & Restaurant Management Bachelor of Science in Hotel & Restaurant Management with formal Spa Management area of emphasis University of Minnesota, Crookston Bachelor of Science in Hotel, Restaurant & Tourism Management with formal Resort & Spa Management emphasis University of West Florida Bachelor of Science in Hospitality, Recreation, & Resort Management with formal Spa Management track 222 | The 2012 Global Spa & Wellness Summit Partial List of Global Spa Management Continuing Education and Training Providers Asia-Pacific China Cornell Shanghai Certificate in Spa Management India Ananda Spa Institute Diploma in Spa Administration Orient Spa Academy Certificate in Spa Management & Operations Indonesia Puspita Martha – International Beauty School Spa Management / Asia Spa Institute Certificate Japan Nippon Spa College Spa Manager and Salon Management Training Korea Korean Spa Academy Spa Manager Training Program Philippines Spa Professionals Spa Management Workshop/Certificate Singapore Asia Spa Institute Spa Master Class / Certificate in Spa Management & Benchmarking Industry Resources | 223 Spa Innovations Effective Spa Management Training Taiwan Spark – Spa & Wellness Academy Certified Spa Supervisor Program: ISPA/AHLEI Certificate Thailand Chiva Som Academy Spa Management Certificate & Spa Development Certificate Europe Croatia Lovran University Certificate in Wellness Manager Vimal Wellness College Certificate in Wellness Manager Germany IFH Institute for Hospitality Management IFH-Certified Spa Manager IST Study Institute Diploma in Wellness & Spa Management Rizzato Spa Consulting Spa Management Professional Trainings & Workshops Spa eMotion Spa Management Professional Seminars Italy MaWell - Master in Wellness & Spa Management Master of Wellness & Spa Management 224 | The 2012 Global Spa & Wellness Summit Sweden Raison D’Etre Diploma in Spa Management Switzerland Lausanne Hospitality Consulting, Ecole Hôteliére de Lausanne Hospitality Management Certification, Spa Special Mention Latin America Brazil IBECO Certificate of Attendance in Management at Spa & Certificate of Attendance in Business Management in Business and Esthetics Senac University Certificate of Attendance in Spa Management SPA & CIA Academia de Spa Certificate in Spa Management Mexico Mexican Tourism Association of Health and Spa, AC Spa Management Certification 2012 Middle East & Africa United Arab Emirates Academie Esthetique (Locations in Dubai, Paris, & Singapore) Spa Management Short Term Course North America Canada Erica Miller Spa School Spa Director’s Management Course & Pre- Spa Management Course Industry Resources | 225 Fanshawe College Spa Management Certificate Spaformation Certificate in Spa Management Spas2b Spa Management Certificate United States American Hotel & Lodging Educational Institute/ISPA Certified Spa Supervisor & Area of Specialization in Spa Management Asis Massage Education Spa Director Training Colorado Mountain College (Several Locations) Certificate of Occupational Proficiency in Spa Management Cornell University Executive Development Program in Spa Management Great Bay Community College Certificate in Spa Management HUW Enterprise Spa Operations and Management Course & HUW Enterprises Spa Treatment Procedures and Training Insparation Management Leap Ahead-Spa Leadership Seminar International Hotel Spa Academy Certificate of Proficiency in Hotel Spa Management Northeast Alabama Community College Certificate in Salon & Spa Management Orange Coast College Spa Management Certificate of Achievement 226 | The 2012 Global Spa & Wellness Summit Preston Wynne Success Systems The Spa Director’s Management Intensive University of California, Irvine Extension Spa and Hospitality Management Certificate Program Industry Resources | 227