Publication - ARKOPHARMA

Transcription

The Science of Health,
naturally
2013
Annual Report
www.arkopharma.com
Contents
ARKOPHARMA in brief
2
Key dates in Arkopharma’s progress
THE SCIENCE OF HEALTH, NATURALLY
5
Outstanding events in 2013
NATURE, EFFICIENTLY
8
Arkopharma, European leader in natural medicines
Arkopharma, a healthcare company
Phytotherapy, the science of plants
Nutritherapy
Dermopharmacy
Natural Cosmetics
Homeopathy and Aromatherapy
Medical devices
CREATIVITY, SCIENTIFICALLY
22
Seeking the best in Nature
The latest facilities in the Service of Health
Dynamic marketing at everyone’s service
Graphic design
DEVELOPMENT, SUSTAINABLY
28
The environment’s respect
A social responsibility
QUALITY, ASSURED
33
Commitment and quality policy
Quality management
EXPANSION, INTERNATIONALLY
35
International Horizons
Group Organisation Chart
Administration, Management, Control
1
39
w w w. a r k o p h a r m a. c o m
Arkopharma in brief
A comprehensive approach
to health and well-being
By adopting a comprehensive approach to health and well-being, ARKOPHARMA
aims to meet consumers’ expectations by providing natural medicines, designed
both to cure and to prevent, and to encourage home medication, while at the same
time making new products available to the medical profession for prescribing.
Arkopharma : european leader
in phytotherapy and nutritional supplements
an international presence in more than 60 countries
7 overseas subsidiaries:
Spain, Italy (2), Ireland, Netherlands, Belgium, Switzerland.
1501 employees
€ 201.3 million of consolidated sales
Arkopharma holds 1 853 Product Licences
for medicines.
Arkopharma invests
3% of net medicine sales
in Research and Development.
2
Key dates in ARKOPHARMA’s progress
1980 -1982
1985
ARKOPHARMA introduced innovations into plant powder manufacturing procedures and established the
industrial use of freeze-grinding, making it possible to retain the whole of the plant’s active principles, intact, in
the finished product.
1986
The Ministry of Health recognised phytotherapy as a medicine and drafted regulations governing product
licences for plant-based pharmaceutical products…
ARKOPHARMA obtain its first arkocaps’AMM as medicine.
1987-1988
3
ARKOPHARMA Laboratories, pharmaceutical company, established.
ARKOPHARMA launched arkocaps, capsules containing whole plant powder.
ARKOPHARMA established four subsidiaries abroad: in Spain, Italy, the USA and the UK.
Arkofluids, a full range of easy-to-take oil capsules, launched.
1996
Introduction on the Paris Stock Exchange second market.
1997
ARKOPHARMA was the first pharmaceutical company to launch the 100% plant-based capsule.
Steep rise in international business (+ 50%). Sales abroad accounted for 31% of consolidated net sales.
1998
Takeover of Belgian Distributor, establishment of a subsidiary in the Netherlands. New factory set up in
Ireland. Transformed into a Company with a Management Board and Supervisory Board.
1999
Takeover of OAKMONT in the USA (net sales € 7 m in 1998); this company is well established at the 6000 points
of sale in the American Health Food Channel and the US leader on the polyunsaturated oils market.
Creation of Burgundy, firm specialized in the production of extracts of plants and natural products.
2000
ARKOPHARMA reaches its 20th”birthday”
Purchase of NUTRASENSE AUSTRALIE PTY ltd (net sales = 2.7 m€).
2002
Launch of PLANT SYSTEM Laboratories and the range of 16 phytodermocosmetic products.
2003
Purchase of two new subsidiaries in Switzerland: PAD and Phyto Pharma Medica.
Establishment of ARKOPHARMA Canada.
Success in france for 4.3.2.1.minceur, a slimming drink based on 10 plants.
2004
International success for 4.3.2.1 slim, which becomes no. 1 product.
2005
New production unit in Italy goes on line.
OPTIMAL NUTRITION range launched, a new and original range of food supplements.
2006
Transposition of European Directive no. 2002/46/EC relating to food supplements on 20th march 2006. Launch of 4321
SLIM CHRONO day and night in capsules, providing RTC advantages, a major pharmaceutical innovation for 12-hour
action. Launch of a new and original range, “Plante System Bio Care”, free from chemical preservatives, free from petroleum
derivatives and certified by Ecocert. Implementation of a plan of action to improve the Group’s operating margin.
2007
Arkopharma delisted in july 17, 2007
Continuation of the action plan to improve the Group’s operating margin, with, in particular, a decrease in the
product portfolio and ambitious advertising campaigns for the Group’s flagship products.
2008
Doctor Max Rombi, founder of the Arkopharma Laboratories, appointed one of his sons, philippe 47,
as the Group’s new Chairman of the Board.
2009
Our sales networks have merged: a strategic choice for developing customer satisfaction and building
strong relations.
2010
A year of stabilization with an increase in the operating margin.
2011
Arkopharma experiences renewed growth
2012
Arkopharma, award winner as one of the friendliest businesses of the paca (provence-alpes-côte d’azur) region
2013
The year 2013 was a year of strong growth in France and abroad
EFT commitment (ECOCERT Fair Trade)
4
The science of health, naturally
Our values, our strategy, our strength
For more than 30 years, ARKOPHARMA Laboratories have been developing new "health medicines"
based on natural products.
In an era distinguished by a search for a healthier life and a quest for essential values, phytotherapy
and food supplements are gaining ever-increasing support from consumers worldwide.
Outstanding events in 2013
2013: A year of success and growth
A 7.8% increase in consolidated sales is further proof of the
Arkopharma Group’s dynamism on the French and International
markets and of its strong principles that are recognised by its main
clients and partners: Expertise, Innovation, Performance, Quality &
Safety and Customer Service. On the French Market, Arkopharma
recorded an 8.8% increase in sales. Pharmacists remained loyal to
Reinforcement of cross-media communication
strategies
The year 2013 saw the integration of a media service into the heart
of the marketing department, with the aim of optimising media
strategies and reinforcing media and cross-media tools. The media
goal of Arkopharma Laboratories is to inform and educate the
consumer about the Group’s phytotherapy, aromatherapy and
homeopathy products.
In 2013, the Lipofein Fat Burner medical device received significant
press attention. Lipofein stood out thanks to a powerful slogan
“Enjoy eat all without guilt” and the choice of a daring and off-thewall graphic design. This did not escape the Blog des tendances
(the “trend website”), which declared the communication campaign
their favourite advert.
the Group’s leading brands in recognition of their quality and the
many new products introduced in 2013 and 2014 were positively
received, especially Supraflor, which had very promising results on
the probiotics market, and new phytotherapy and aromatherapy
products such as: Arkocaps Resveratrol, Organic Arkofluids BurdockHeartsease, Organic Arkofluids Birch Juice, Veinoflux, Arko Essentiel
Katrafay, Arko Essentiel Lavandin abrialis and many others…
As internet users became increasingly mobile, Arkopharma cleverly
Agreements developed with pharmacists associations (79% of
French pharmacies belong to at least one association) allow for sales
agreements and trade-marketing projects in order to optimise the
web-ranking of the Group’s products and member sales.
integrated this evolution in the way we access the internet into its
Marketing strategy, by completely overhauling its websites with
Responsive Design. This technology effectively allows a website to
adapt to all devices (smartphone or tablet, for example) for optimum
browsing.
This measure is also joined by specific agreements established with
central purchasing offices which are also often linked to pharmacist
associations.
This year was also defined by the powerful increase in awareness
of social communities and networks thanks to the blogosphere,
Facebook and Twitter especially. These new forms of communication
Furthermore, the Sales Promotion support service has developed the
services provided for pharmacists and assisted them in increasing
their sales: merchandising, training and Phyto days, promotion, etc.
allowed Arkopharma to provide its customers with regular updates,
as well as to respond to their questions and develop a special
relationship with them.
And finally, medical visits with GPs and specialist doctors (urologists
In 2014, important partnerships were developed with the main
online health establishments, which increased the visibility of the
Group’s products and improved their reputation.
and gynaecologists) continued and it was decided that midwives
would be targeted in 2013, as they are increasingly involved
in medical gynaecology. The availability of medical visits is also
reinforced at the level of hospital services, with specifically adapted
presentations, and regional conferences.
And finally, video also made its mark with the launch of a web series
intended to educate the greater public about the use and benefits of
medicinal plants. The first season was 6 episodes long.
6
PRIX BEAUTÉ
Consumer approval and
confidence
Readers and consumers of the
magazine Avantages voted
for their favourite beauty and
care products in their annual
elections. Over 8,000 readers
voted and Arkocaps® Argan Oil
won the ‘Grand prix Avantages
du Complément Alimentaire
Beauté’ * (‘Avantages Beauty Food
Supplement Grand Prize’) and was elected the best beauty product.
A great victory for one of Arkopharma Laboratories’ iconic brands!
Phytobronz also confirmed its position as one of the consumers’
favourite products, winning the “Prix Vénus de la Beauté” * (‘Venus
Beauty Prize’) which was awarded by readers of Version Fémina,
a free women’s magazine ranked no. 1 in terms of circulation and
audience. Undisputed recognition for Arkopharma’s expertise and
legitimacy in the fields of beauty and health.
In 2013, the Group’s loyalty card scheme (Buy 5 products and the 6th
is free) enjoyed great success among consumers in-the-know and
was distributed to over 800,000 clients via the Arkonews magazine
available at sales points, as well as to consumers who downloaded
it from the website.
*Source: Avantages magazine no. 298 - July 2013 – page 91
Arkopharma develops partnerships with sports
stars and explorers
articles online. Several press conferences organised in Paris gave
Arkopharma the chance to develop closer connections with the
press and rally journalists around the brand image. An available and
responsive press service allows the Group to respond to all requests
for information, visuals and product samples.
EFT commitment (ECOCERT Fair Trade)
The year 2013 also saw
Arkopharma Laboratories join
the United Nations Global
Compact. This means that
Arkopharma upholds the Ten
Principles of the Global Compact
in the areas of human rights,
labour, the environment and anti-corruption and also declares
its commitment to spreading these principles within its realm
of influence and their integration into its corporate strategy and
sales culture. This commitment earned Arkopharma an award of
Excellence as a Responsible Company.**.
**Responsible approach controlled by ECOCERT as the EFT commitment available on
www.ecocert.com
Arkopharma strengths
• A leading position on the Phytotherapy
and Food Supplement market;
Through the Activox range, Arkopharma continues to support
Nicolas Vanier, who has already been a partner for three years. His
expedition took him from the Pacific Ocean to Lake Baikal.
• A leading brand strategy on
the major markets;
A new partnership was developed between the Arkocean range and
Ingrid Petitjean and Olivier Backès, two world-champion sailors who
will be taking part in the next Olympic Games.
• An extensive product portfolio,
containing complete instructions;
At the heart of these partnerships are shared values: nature, respect
for the environment and a passion for discovery…
• Products designed and manufactured in
compliance with the most demanding
quality standards (GMP*, ISO22000,
ISO13485, BIO ECOCERT);
Improved connections with the press!
Press features were in sharp increase over the year and Arkopharma
had confirmation of consumer and trade journalists’ interest in
new products and the diversity of the ranges and products offered
by Arkopharma. Online journalists (websites and blogs) equally
contributed to this success thanks to the increasing number of
• Competitive retail prices;
• An extensive sales force;
• A capacity of innovation;
• A multi-channel approach: advertising/
online/sales promotion/medical visits.
* Good Manufacturing Practices
7
Nature,
efficiently
A philosophy
Phytotherapy and nutrition therapy, those natural medicines, provide a
particularly good solution to the “ills of civilisation” brought on by stress, poor diet and
an unhealthy lifestyle. They meet the need to “feel good” and to keep in shape, one of the
aspirations most strongly felt in our developed societies.
ARKOPHARMA, European leader
in natural medicines
Preventing and curing, naturally, efficiently and safely.
For more than 30 years, the Arkopharma Group has demonstrated
its creativity and innovatory flair, directing its research and
development entirely towards humans, their health and their wellbeing.
45,000 DOCTORS IN FRANCE
say they prescribe natural medicines.
(Source ICOMED datas)
ARKOPHARMA KEY FIGURES :
With a catalogue of more than 1 000 non-reimbursable
products, ARKOPHARMA covers every sphere of selfmedication.
On the nutritional supplements market, (without
product licences for medicine and non-reimbursable selfmedication), representing 46.3 m of sold units, Arkopharma
has a leading place, holding a 17.1 % market share.
(Source: IMS nutritional supplements, sell out- dec. 2013)
9
Nowadays, French enthusiasm for natural treatments is equalled
in all developed countries, where there is increasing mistrust of
chemical medicines. This is more than a fashion, it reflects a deep
desire for a return to nature, intensified by the disclosure of sideeffects, perhaps even toxic, caused by some chemical medicines.
This situation explains the success enjoyed by phytotherapy,
dietetics, nutritherapy and homeopathy, which satisfy the lasting
need felt by consumers seeking balanced, natural and healthy living.
These “health products” developed by the Arkopharma Group
meet two requirements: prevention and cure while maintaining
the body’s equilibrium and treating the root cause rather than
the symptom. They enable consumers to take charge of their own
health, with all the product quality and safety guarantees that can
be provided by a pharmaceutical company.
The launch, in 1997, of 100% plant-based capsules provided an
additional guarantee and reassured consumers concerned for their
health.
The constant advances made in phytotherapy, particularly the
identification of new active principles, new pharmacological
properties and the performance of numerous clinical trials validating
the efficacy of the treatments, have contributed to the success of
this “other medicine”.
ARKOPHARMA, a healthcare company
A diversified range comprising more than 1000 lines makes it possible to cover all self-medication areas.
Main markets per indication
The market for slimming
(IMS, volume - pharmacy - december 2013)
(IMS nutritional supplements in pharmacy, pm
volume – cma december 2013)
Tonic
Slimming
Stress
Immune System
Genito urinari
Hair cares
Bone remineralizer
Ophtalmology
Circulation (range)
Sun protector
Skin
Others
Menopause
OTC, Pregnancy, Balance
21.5 %
20.0 %
14.5 %
9.1 %
5.7 %
5.2 %
5.1 %
3.9 %
3.1 %
2.7 %
1.9 %
1.9 %
1.8 %
3.6 %
LEADER
LEADER
LEADER
LEADER
LEADER
LEADER
LEADER
LEADER
3rd
LEADER
2nd
3rd
Arkopharma
Groupe Pileje
Omega Pharma France
Mayoly Spindler
Nutergia
Others
13.8 %
10.3 %
8.7 %
7.4 %
5.7 %
54.2 %
The market for hair care (Forcapil)
The market for tonics
Arkopharma
Œnobiol
Ducray
Furterer
Phytosolba
Others (72)
26.1 %
14.6 %
12.7 %
12.2 %
5.6 %
28.9 %
The market for sun protection in capsules
Arkopharma
Urgo Santé
Bayer Sante
Merck MF
Menarini
Others
23.8 %
12.5 %
10.7 %
8.5 %
5.4 %
39.0 %
Œnobiol
Naturactive
Phytobronz / Arkopharma
Lierac
Noreva Pharma
Others (53)
30.8 %
20.3 %
19.2 %
6.2 %
5.6 %
17.9 %
10
Phytotherapy, the science of plants
The group Arkopharma always used the most modern technology to allow the phytotherapy to stand
out as a full medicine.
Freeze grinding
The 100% plant-based capsule
Medicinal plants contain thousands of constituents, all potentially
active and acting synergetically. In order to make the best use of
them, ARKOPHARMA has developed the use of the whole powder
of the active part of the plant.
In 1997, ARKOPHARMA made news by offering the first range
of 100% plant-based products, thus confirming its status as
phytotherapy leader: indeed, in that year, the gelatin traditionally
used for the capsule shell was replaced by a natural substitute of
vegetable origin, a cellulose derivative. Cellulose surrounds and
protects the cells of all plants. The 100% plant-based capsule is
entirely natural and contains no gluten or preservatives.
After strict, rigorous selection of plants and performing numerous
botanical, bacteriological and physico-chemical controls ensuring
perfect quality and optimum efficacy, the plants are freeze ground
in a nitrogen atmosphere at –196°.
Using this efficient technique, ARKOPHARMA has been able to
ensure total efficacy. Freeze grinding makes it possible to retain
the whole of the plant, to ensure a high active principle content
and to obtain a particularly fine particle size, making assimilation
easier and improving bioavailability.
It is Arkopharma’s incessant innovative thrust and
its quest for ever-better quality that enabled it
quickly to become no. 1 in phytotherapy in France.
The scientific value of its products is officially
recognised, since Arkopharma holds more than
43 Product Licences
for
phytotherapy medicines, issued by the “Agence
Nationale de Sécurité du Médicament et des Produits
de Santé”.
More than
120 DIFFERENT KINDS OF ARKOCAPS:
that’s what Arkopharma offers in phytotherapy.
11
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ui permet
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The ARKOCAPS range
VEINOFLUX
With more than 150 products covering the principal indications for
With such a strong background in phytotherapy and a leading
self-medication, this line, which has been the leader of its market for
position in pharmacies, Arkopharma Laboratories developed
many years, is one of the ARKOPHARMA Group’s flagship lines. Its
VEINOFLUX®, which maintains a good level of circulation.
concept: one plant/one capsule.
VEINOFLUX® is targeted at women who want to avoid heavy legs
plus de conseils sur : www.arkofluide.fr
situations of prolonged standing or extreme heat.
Grape (vitis vinifera), Meadowsweet (Filipendula ulmaria) and
Butcher’s Broom (Ruscus aculeatus) help to support circulation and
also reduce the sensation of heavy legs. Meadowsweet also helps
eliminate water, assisting the drainage of the body and giving a
la nature
alliées
further sensation of lightness. Vitamin B2 helps to protect cells from
oxidative stress, especially the vascular wall.
Two new products were added to this range in 2013:
- ARKOCAPS RESVERATROL for the prevention of cellular aging.
Polygonum
(rich in resveratrol) and Red Vine have antioxidant
techniques
plus de conseils sur
: www.arkofluide.fr
properties;
these
plants protect the skin from cellular aging.
qui permet
RHODIORELAX SPRAY is a combination of plants for best
managing temporary stress.
Selenium helps protects skin cells from oxidative stress. Zinc helps
Rhodiola helps to make it easier to adapt to emotionally stressful
maintain balanced skin.
situations. Hawthorn, Passion flower, Bitter orange and Lavender
- ARKOCAPS POMEGRANATE, this berry is a source of phytochemical
possess additional relaxing properties.
compounds including one specific polyphenol: ellagic acid.
www.arkogelules.fr
ARKOBIO HERBAL TEAS
100% environmentally-friendly, the plants used in ARKOBIO herbal
ARKOFLUIDS range
teas are entirely Organic and ECOCERT certified. These naturally
effective herbal teas offer you all the benefits of nature.
This range contains several products:
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and is recommended in case of swollen, tired or heavy legs or in
I F S N AT U
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ARKOBIO INFUSION Urinary Comfort,
ARKOBIO INFUSION Slimming,
ARKOBIO INFUSION Respiratory comfort,
ARKOBIO INFUSION Sleep and relaxation,
ARKOBIO INFUSION Detox,
ARKOBIO INFUSION Digestion,
ARKOBIO INFUSION Breastfeeding,
ARKOBIO INFUSION Light Legs.
Created by the Arkopharma Laboratories’ research department,
this line of oral ampoules, formulated without preservatives,
alcohol, artificial colors or flavors, made with natural active
ingredients is Organic Agriculture certified.
Each product includes an association of plants, carefully chosen
4.3.2.1 SLIM range
The 4321 SLIM range consists of 5 products:
-
4321 SLIM ULTRA DRAINER is an extract of 10 carefully selected
for their specific and complementary propreties.
plants to help you stay in shape and begin a slimming programme.
Two new products were introduced to this range in 2013:
This formula is more concentrated and contains twice as many
- ARKOFLUID TRANSIT to maintain good intestinal transit for
plants*.
* quantity of plants processed for 500 ml of drainer
increased comfort. Tamarind (Tamarindus indica L) and Mallow
plus de conseils sur :(Malva
www.arkofluide.fr
sylvestris L) gently regulate intestinal digestion. Prune
(Prunus domestica L.) And Acacia (Acacia Senegal (L.) Willd.)
Complete the formula.
This product is available in APPLE/KIWI, BLACKCURRANT and
ACEROLA/CRANBERRY flavours.
-
4321 SLIM ORGANIC DETOX combines 8 quality plants. It helps
- ARKOFLUID BURDOCK – HEARTSEASE for healthy, glowing skin.
Detoxify (Artichoke, Fennel, Dandelion, Birch and Lime), Purify
Burdock keeps skin clean and smooth while Heartsease has
(Fennel, Artichoke and Birch), Eliminate (Green Tea, Dandelion,
purifying properties.
Meadowsweet and Lime) and Slim (Green Tea, Artichoke) as part
www.arkofluides.fr
of a varied and balanced diet. It also contains Black Radish.
12
SLIM DRAINER: the strengthened formula of 4.3.2.1 Slim
plus de conseils -sur4321
: www.arkofluide.fr
Drainer helps achieve slimming goals as part of a balanced diet,
thanks to the
support
of your
slimmingde
programme
with
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Green
Tea),
BURN
e. La recherche et l'innovation en France et à l'international, alliées
(Kola, Green Tea, Guarana), PURIFY (Chicory, Fennel, Green Tea,
ntrôles rigoureux sont
au service d'une santé au naturel.
Mate) and TONE (Kola, Mate).
Bakol fort is a formula composed of policosanols and phytosterols.
Phytosterols help to maintain a normal cholesterol rate thanks
to daily consumption of at least 0.8 g. Phytosterols reduce blood
cholesterol rate with a daily consumption of at least 1.5 g of
phytosterols.
ANT
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This year once again the ACTIVOX range is joining forces
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to conquer the
Big Chill.
CERTIFICATION
AGRICULTURE
BIOLOGIQUE
RE
I F S N AT U
I F S N AT U
In 2013, the ACTIVOX Dry Cough Syrup was added to the range;
the syrup is specifically formulated to effectively relieve dry
coughs or coughs induced by irritation or allergy.
ACEROLA 1000
ACEROLA 1000 is a delicious tablet with the fresh taste of red fruits,
slightly acidic, without artificial vitamin C, containing 1000 mg of
Acerola powder. Acerola is a small cherry found in the Caribbean
and Amazonia, extremely rich in VITAMIN C. Each tablet contains 180
mg of totally natural VITAMIN C. VITAMIN C helps reduce fatigue and
contributes to the correct functioning of the immune system. One
tablet per day helps reinforce the natural defences of adults.
CYS CONTROL®
Cys-control® contains 36 mg of A-type proanthocyanidins (PAC A),
dosed according to the DMAC method.
source de bien-être.
It comes in capsules and sachets.
PHYTO SOYA®
The expert in treating menopause, it offers women a natural solution
for each type of symptom: PHYTO SOYA “Standard formula” 17.5 mg,
PHYTO SOYA “Intensive Formula” 35 mg, PHYTO SOYA “Omega
Formula +”, PHYTO SOYA Age Minimising Cream and PHYTO SOYA
Vaginal Gel.
PHYTO SOYA® is composed of a Soya extract, from traditional
plus de conseils agriculture,
sur : www.arkofluide.fr
and is not from a GMO source.
PHYTO SOYA® has also shown to be safe on the breasts and
endometrium after a 3 year clinical study, conducted on 395 women
(2010 trial)*.
*Clinical study conducted on 395 menopausal women over a 3 year period at a dose of 70
mg of isoflavones per day. Published in the Climacteric 2010 magazine.
CERTIFICATION AGRICULTURE BIOLOGIQUE
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ue est un type d'agriculture
durable, non polluante dont les techniques
www.4321minceur.fr
ent la fertilité de la terre et respectent l'environnement, ce qui permet
d'obtenir des produits
alimentaires de qualité.
BAKOL FORT®
This range offers a pharmaceutical solution for every type of ent
infection:
- lozenges and throat sprays made from plants and essential oils
to relieve throat pain,
- inhalation tablets and a pomade containing essential oils to
reduce congestion,
- pelargonium drops for greater breathing freedom,
- ivy-based syrup and lozenges to open up the bronchial tubes
and relieve coughing.
I F S N AT U
r vocation d'extraire et de vous offrir le meilleur de la nature
herche et l'innovation en France et à l'international, alliées
goureux sont au service d'une santé au naturel.
type d'agriculture durable, non polluante dont les techniques
tilité de la terre et respectent l'environnement, ce qui permet
ir des produits alimentaires de qualité.
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Nutritherapy
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ARKO ENZYM Range
E
C T enzymes.
An innovative
range of products containing
I F S N AT U
SANS CONSERVATEUR
AZINC Range
A complete range of multivitamin nutritional supplements with
Two nutritional supplements targeting two different needs:
minerals, trace elements and/or probiotics to reduce the sensation
-
of fatigue, stay in shape, recover vitality and maintain natural
ARKO ENZYME Comfort Digest helps maintain digestive comfort.
It is rich in digestive enzymes (proteases – lipases – alpha-amylase
e de bien-être.
lactase – cellulase).
-
defences particularly during changes in season.
AZINC products have specific and essential ingredients for meeting
ARKO ENZYME LACTOSE DIGEST helps maintain digestive
the needs of adults and children.
comfort. It is rich in the enzyme lactase for people seeking to
Available in capsules, syrup, single dose or chewable tablets, AZINC
improve the digestion of foods containing lactose (milk, cheese
products help relieve over-exertion and temporary fatigue, in both
and dairy products).
adults and children.
A portion of the sales from Azinc Optimal Junior is donated to the
ARKOCEAN Range
THEODORA association*.
Rich in marine active ingredients for well-being.
Two new products were added to this range in 2013:
- AZINC FITNESS AND VITALITY Drinkable Solution: a complete
formula with tasty orange flavour and 100% of your vitamin
Recommended Daily Allowance* (RDA), to satisfy the whole family!
- AZINC NATURAL DEFENCE Tablets: a combination of 12 vitamins,
7 minerals and trace elements as well as 4 carefully selected
probiotic strains and propolis.
*The THEODORA association aims to cheer up children in hospital, especially with weekly
clown visits.
www.azinc.fr
CHONDRO-AID Range
The ARKOCEAN CARDIOVASCULAR product completed this
A range of natural solutions with excellent and innovative
range in 2013. ARKOCEAN CAPITAL CARDIOVASCULAR is a food
ingredients specially designed to maintain suppleness, articular
supplement containing natural fish oil that is rich in marine
comfort or reinforce articular capital based on needs and age.
omega-3 (60% EPA, 40% DHA). EPA and DHA help
N maintain a
- For people age 35 and over and athletic individuals: CHONDRO-
A TI
R
TENEUR GARANTIE
EN ACTIFS NATURELS
healthy cardiovascular
system, if 250 mg ofAeach is consumed
LS
C
RE
The ARKOCEAN
range
also includes:
SANS ÉDULCORANT,
SANS
COLORANT,
É
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EXTRA
G
CERTIFICATIONdaily.
AGRICULTURE BIOLOGIQUE
U
A
T I F S N AT and vitamin
- ARKOCEAN
MARINE MAGNESIUM with magnesium
SANS CONSERVATEUR
AID FORT New Expert Formula containing glucosamine and
chondroitin, 2 substances naturally present in cartilage as well as
Harpagophytum root extract, which contributes to maintaining
articular comfort, flexibility and mobility.
B6 which help reduce fatigue, especially during periods of over-
It comes in 60 and 120 capsules.
exertion, and aid relaxation by helping balance the nervous system.
- For individuals over 50: CHONDRO-AID RESTRUCTURANT
- ARKOCEAN OMEGA 3 contains vitamin D and natural oil that is
rich in marine Omega 3. It is available in packs of 30 or 60 capsules.
helps to reinforce articular cartilage. Collagen is one of the
main constituents of cartilage contained in joints. With age it
deteriorates and does not regenerate as well. The vitamin C
ARKOTONIC TAURINE
contained in CHONDRO-AID RESTRUCTURANT helps to synthesise
ARKOTONIC TAURINE contains vitamin C which helps to relieve
collagen and also ensures good articular cartilage functioning.
fatigue and contribute to normal functioning of the immune system.
Thus it is intended for people with strenuous physical and mental
activity. It also contains guarana, GLUCURONOLACTONE, taurine
and carnitine.
Articular cartilage plays an important role in correct joint mobility.
Its role as a shock absorber and fluidizer, lets it guarantee flexible
movements without friction.
The CHONDRO AID ICE3 GEL medical device completes the range.
14
a nature
lliées
chniques
permet
ARKO ROYAL®
BETASELEN
Honey, Royal Jelly and Propolis: these natural substances have
exceptional qualities. Discover all the benefits with the ARKO
ROYAL® range, which offers a wide selection of products to
meet the needs of the whole family: Manuka Honey+Royal Jelly,
ORGANIC ROYAL JELLY vials, Propolis lozenges and spray, syrups
for adults and children…
There are two new products of note:
- ARKOROYAL GREEN PROPOLIS + ECHINACEA vials offer a
complete formula that contains:
• Propolis, a resinous substance collected by bees. They use it
to secure the walls of their hive and form a ‘protective shield’.
This medicine is used to treat temporary fatigue.
SEROXYL
SEROXYL contains Valerian, L-Tryptophan and Vitamin B6. Valerian
helps in stressful situations or with tension caused by stress. Its
contributes to relaxation, and helps restore peace of mind in cases
of irritability or burnout. Another one of its properties is to preserve
the quality of sleep. Tryptophan is an essential amino acid, precursor
of the synthesis of serotonin. Vitamin B6 contributes to the correct
functioning of the nervous system. It also helps to reduce fatigue.
Seroxyl is a nutritional supplement and is not habit-forming.
SUPRAFLOR, an innovative combination of 6 probiotic strains
that are carefully selected and registered with the Institut Pasteur:
RANTI
• Bifidobacterium longum Rosell-175,
É
ITR
RAIT T
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LS
• Lactobacillus rhamnosus Rosell-11,
• Lactobacillus helveticus Rosell-52,
I F S N AT U
• Lactococcus lactis ssp. lactis Rosell-1058,
• Bifidobacterium animalis spp. lactis LAFTI B94,
• Lactobacillus acidophilus Rosell-418.
plus de conseils sur :Propolis
www.arkofluide.fr
gets its colour from its botanical origins: green propolis
is collected by bees from Baccharis, a Brazilian tropical forest
plant. This green propolis has been largely studied by Japanese
scientists and is widely consumed in Japan.
• Echinacea root, which helps the body to maintain its natural
defences and resist the harsh effects of winter. Echinacea also
aids breathing comfort.
- The Organic fortifying syrup blends Organic royal jelly, Organic
propolis, Organic honey and Organic acerola which provides
natural vitamin C. Royal jelly is a substance secreted by worker
bees and used exclusively to feed one of the larvae that will
become a queen bee. This marvellous nourishment gives them a
lifespan 40 times greater and incredible productivity. Propolis, a
resinous substance created by the bees, is a natural hive sealant.
Vitamin C helps reduce fatigue and maintain the body’s natural
defences.
www.arkoroyal.fr
ARKOLEVURE®
ARKOLEVURE contains probiotics (Saccharomyces boulardii) and
inulin from chicory. The probiotics help to maintain balance in the
intestinal flora.
It comes in capsules and sachets.
RANTI
RE
LS
ITRÉ
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I F S N AT U
15
SUPRAFLOR offers a guaranteed minimum content of 2 million
Colony Forming Units (CFU) of probiotics per capsule. Ultraprotective packaging ensures optimum conservation for the
probiotics. SUPRAFLOR is subjected to rigorous controls to
guarantee a high level of quality.
ARKOVITAL
The ARKOVITAL range provides vitamins and minerals that are suited
to specific or daily needs. Two new products were added to this
range:
- FOLIC ACID: Folic acid, known as folate or
vitamin B9, contributes to the growth of
maternal tissue during pregnancy. It also
helps the immune system to function
normally.
- COENZYME Q10: Coenzyme Q10 is usually
found in our food and also produced
naturally by the body. Its decrease in
the body is essentially connected to
aging, intense physical exertion, stress
and excessive consumption of alcohol
or smoking.
The ARKOVITAL range also contains:
• MAGNESIUM/VITAMIN B6
• B COMPLEX
• CHROME
• CALCIUM/MAGNESIUM
Dermopharmacy
- HYALURONIC ACID SKIN PEARLS for people who wish to improve
the appearance of their skin and keep it young looking. They
contain 120 mg of hyaluronic acid per day and help the skin
improve its level of moisture, elasticity and firmness from within.
- The latest product: Coenzyme Q10 Hyaluronic Acid SKIN PEARLS
for people who wish to improve the appearance of their skin and
keep it young looking. It contains 150 mg hyaluronic acid and 30
mg of coenzyme Q10 per day. Hyaluronic acid and coenzyme Q10
are naturally present in the skin. With age cells lose their ability
to produce these substances. Hyaluronic Acid plays an essential
role in skin moisture, elasticity, firmness and youthful appearance.
Sun protection: the PHYTOBRONZ line
To take full advantage of the sun’s benefits without suffering its
drawbacks, the skin must be prepared for exposure to sunrays.
This is what PHYTOBRONZ Sun Preparation offers, an exclusive
formula suitable for all skin types which prepares the skin for sun
exposure and activates tanning.
For complementary action, use Phytobronz Sublime Oil, which
triggers, intensifies and prolongs a natural tan, leaving the skin with
a beautiful satiny golden glow.
LICE CONTROL
ALTOPOU is a complete line to help prevent and eliminate nits and
lice, comprised such as ALTOPOU DIMETICONE LOTION, ALTOPOU
REPELLENT, ALTOPOU ENVIRONMENT and ALTOPOU SHAMPOO.
GELDOLOR
is a plant-based medicine traditionally used for
treating minor painful joints and strains.
VITIVEN® GELS
FORCAPIL®
The FORCAPIL Capsule formula is the most complete combination of
active ingredients on the market: it contains sulfurated amino acids
(cysteine and methionine), vitamins and minerals. Zinc helps with
the normal synthesis of proteins, like keratin. Vitamin B8 contributes
to maintaining healthy, smooth, shiny and resistant hair. Zinc also
helps to keep nails beautiful.
-VITIVEN CIRCULATION : Vitiven Circulation Gel relieves tired,
heavy legs. It quickly provides a pleasant sensation of a well-being
and lightness.
-VITIVEN INTENSE FRESHNESS : Vitiven Intense Freshness relieves
tired, heavy legs. Thanks to its unique formula based on plants
and menthol, it provides a pleasant sensation of invigorating
coolness and immediate relief.
LIPOFEINE GEL
This market approved slimming gel, with a caffeine base, is traditionally
used to symptomatically treat localized sub-cutaneous fat.
SKIN PEARLS
SKIN PEARLS, a complete line suited to the needs of the skin:
- MOISTURIZING SKIN PEARLS for people who wish the maintain
moist and radiant skin. It contains natural active ingredients and
vitamin E: Borage oil and Evening primrose oil possess essential
fatty acids such as gamma-linolenic acid and linoleic acid and help
maintain the elasticity and firmness of the skin. Vitamin E is an
antioxidant which protects cells against oxidative stress.
16
FLUIDE a pour vocation d'extraire et de vous offrir le meilleur de la nature
n-être. La recherche et l'innovation en France et à l'international, alliées
es contrôles rigoureux sont au service d'une santé au naturel.
ogique est un type d'agriculture durable, non polluante dont les techniques
éservent la fertilité de la terre et respectent l'environnement, ce qui permet
d'obtenir des produits alimentaires de qualité.
ANT
AR I
IT TITR
EXTRA
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Exquise Oil
Plante System continues its journey through Mediterranean
gardens to launch Exquise Oil. Extraordinary scented oil for
dazzling skin and hair. Its beneficial properties come from a
combination of four precious organic oils: Argan (which hydrates
and revitalises); Pomegranate (which regenerates and protects
from free radicals); Apricot (which nourishes) and Tigernut (which
softens
and hydrates).
É
RE
G
Natural cosmetics
A
C T brand T U
Established in 2002, Plante System is the natural cosmetics
IF S N A
SANS CONSERVATEUR
par excellence. The Plante System treatment range combines
A NATURAL AND APPEALING FRAGRANCE
natural active ingredients, in their purest forms, with plant extracts
known for their beneficial properties for the skin.
In addition to a complete and highly effective product range,
Top note: Hesperidia perfume
Plante System also offers innovation that comes directly from
Bergamot, Lemon and Blood orange
nature, which is the inspiration behind the range.
ma source de bien-être.
Innovations 2013/2014 :
Pearl Active – Sérum Perlé, the natural anti-wrinkle,
Middle note: Iris
hydrating and firming serum
Firming pearls with active ingredients that are anti-wrinkle,
hydrating and firming and revolutionary Hydroleocapture®
technology for an exceptional serum!
Base note: Oriental perfume
Pearl: reduces deep wrinkles and expression lines, smoothesplus
andde conseils sur : www.arkofluide.fr
Cedar, Patchouli
lifts the skin.
Gel: improves skin density and deeply hydrates the skin.
The active ingredients are very well preserved thanks to the pearls
and synergistically mixed under pressure, giving the very best of
their properties thanks to Hydroleocapture® technology.
Find all these treatments and new products from Plante System
online at:
17
CT
A
SANS CONSERVATEUR
É
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ANT
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www.plantesystem.com
I F S N AT U
Homeopathy and Aromatherapy
HOMEOPATHY
The Arkopharma Group has been a presence on the homeopathy
market since 1991 (when it bought FERRIER HOMEOPATHY
LABORATORIES) with:
- An OTC speciality: NOCTIUM, for handling minor sleep problems
in children over one year old.
- Two topical treatments: CONTUSIUM and URTIKIUM.
A range of polychrests, granules and doses mostly prescribed or
recommended as Arnica montana, Nux vomica, Ignatia amara,
Gelsemium, Rhus toxicodendron and Camomile, not to mention
Influenzinum which sold almost a million doses for flu and fly
symptom prevention in 2013.
AROMATHERAPY
It consists of 35 essential oils that can be used alone or mixed,
for massages, baths, facial saunas, diffusion, inhalation or even
culinary flavour, as necessary. The latest additions to this range
are KATRAFAY, ASPIC LAVENDER and LAVANDIN ABRIALIS.
The EUCALYPTUS, LAVENDER, MINT, TEA TREE and THYME
products are also available as part of the organic range.
- Three blends to diffuse:
• CITRUS SCENT blend for diffusing
• RELAXING blend for diffusing
• PURIFYING blend for diffusing
- Three vegetable oils:
In keeping with its natural health approach, Arkopharma Laboratories
developed an aromatherapy range called ARKO ESSENTIAL.
• Argan oil: Argan oil comes from the kernel of the Arganier
fruit, which is mainly grown in the semi-desert areas of southwest Morocco. It’s fine, golden appearance has earned it the
nickname of “Morocco’s liquid gold”. The exclusive composition
of argan oil gives it exceptional cosmetic qualities. If regularly
applied, argan oil has an anti-aging effect by hydrating and
protecting the upper levels of the epidermis. Your skin regains
In 2013, the ARKO ESSENTIAL range launched two new products:
- The ANTI-MOSQUITO CLIC CLAC BRACELET, a bracelet with a
detachable ceramic disc and a bottle of 100% pure and natural
Citronella Essential Oil, Botanically and Biochemically defined
(HEBBD), which is traditionally used to keep mosquitoes at bay.
- ARKO ESSENTIAL RESPIRATORY COMFORT capsules: a complex
of essential oils (EO), 100% pure and natural, Botanically and
Biochemically defined (HEBBD), which contribute to respiratory
comfort thanks to Thyme and Eucalyptus (Thymol and Eucalyptus
globulus) and maintain the body’s natural defences thanks to
Tea Tree.
ARKO ESSENTIAL is also:
- A range of 100% pure and natural, Botanically and Biochemically
defined (French HEBBD certification) essential oils that are
obtained in line with the strictest current standards.
18
its brightness and vitality. It has equally exceptional results on
the hair, which it nourishes and fortifies.
• Jojoba oil: Jojoba or ‘wild hazel’ grows in the deserts of
South America. The oil extracted from its seeds has a similar
composition to human sebum and it has a remarkable affinity
with the skin and hair. Its dry texture and original composition
give it numerous cosmetic qualities. Applied daily as a day
treatment, its effects reinforce the hydrolipidic film and regulate
the sebum flow of greasy skin. It is equally exceptional as a
make-up remover, with a gentle action on the eyes and face.
• Avocado oil: this oil comes from the avocado fruit (Persea
gratissima), a tree in the Lauraceae family. In ancient times,
the Aztecs used avocado flesh to protect their skin from the
parching winds in central America. Its composition is rich in
oleic acid, carotenoids and nutritional elements, meaning this
oil hydrates* and protects the skin.
* Hydrates the upper levels of the skin.
- Three room sprays or for localised use:
• Purifying room spray, composed of a blend of 5 essential oils
(EUCALYPTUS, ROSEMARY, MINT, CINNAMON AND LAVENDER)
recognised for their purifying and disinfecting properties.
• Anti-mosquito spray, composed of essential oils of CITRONELLA,
GERANIUM and TEA TREE for a preventative and soothing effect.
• Relaxing room spray composed of essential oils of LAVENDER,
SWEET ORANGE, MANDARIN, FINE GRAIN BIGARADE and YLANG
YLANG, with soothing and relaxing properties that promote
relaxation and sleep in the evening and help reduce sensations
of stress throughout the day.
19
- Decongestion inhaler containing CAMPHOR, MENTHOL AND
ESSENTIAL OIL OF SIBERIAN FIR TREES. This inhaler rapidly
unblocks the nose ensuring breathing returns to normal.
- Chinese balm is a camphor based massage balm for comfortable
joints, muscle fatigue, knocks, bruises, bumps, insect or plant
stings and colds.
- The Sticks:
• MIGRASTICK, to relieve headaches;
• FITACNOL, to heal and purify;
• MOSQUITOX STICK, to immediately relieve mosquito bites.
Medical devices
ARKOPHARMA Laboratories obtained the ISO
13485 certification in 2011.
This standard is obtained for the design, development,
manufacturing, storage and distribution of medical devices. It
guarantees that the medical devices distributed by Arkopharma
Laboratories meet all European quality and regulatory requirements.
ACTIVOX Dry Cough Syrup
ACTIVOX® Syrup is a specially formulated medical device to
effectively relieve dry coughs or coughs induced by irritation or
allergy Its innovative formula of mucoadesive active ingredients
forms a protective film on the mucus membrane of the throat,
which provides immediate and long-lasting relief. The extract
of marshmallow, rich in natural active ingredients (mucilage,
polysaccharides, etc.), sodium hyaluronate and xanthan gum create
a hydrogel film which has a barrier effect. This reduces irritations
and inflammation caused by the cough. ACTIVOX® syrup reduces
the intensity and frequency of coughing as soon as it is taken*.
ACTIVOX® Syrup contains honey for a nice flavour.
* ACTIVOX® Syrup study, April 2013
CLAY SACHET is a symptomatic treatment of abdominal pain
and digestion disorders in adults and children (over age one).
Thanks to its coating properties and ability to absorb toxins and
gas, Clay naturally protects the gastrointestinal mucus membrane
from irritation related to gastrointestinal disorders and functional
colopathies such as bloating, abdominal pain, gastric acidity,
constipation and diarrhoea.
CHONDRO-AID ICE3GEL
To Relieve and soothe joint, muscle and post-trauma pain.
CHONDRO-AID ICE3GEL is a specially designed medical device for
relieving local inflammation of muscles, tendons and joints (sprains,
strains, tendinitis, knocks and bumps). It produces an immediate
cold effect through cryotherapy, thanks to the triple action of
alcohol, menthol and eucalyptol.
CARBODIGEST®
is a symptomatic treatment for digestion
disorders such as bloating, flatulence and abdominal pain.
Derived from coconut shells, the plant-derived carbon is an effective
natural solution for intestinal problems: bloating, flatulence and
abdominal pain, etc. This active carbon's high porosity gives it
excellent absorbing power, enabling it to eliminate toxins, liquid
and intestinal gas. It is a precious aid for restoring intestinal balance.
20
MIGRASTICK® is a roll-on stick containing 100% pure natural
ARKO ENZYME LIPO DIGEST is a medical device created
essential oils. It provides relief and refreshment for headaches. The
massaging effect and cooling sensation of Migrastick soothes the
pain associated with headaches and migraines.
for losing weight. Dietary fats are mainly composed of triglycerides,
fatty bodies which accumulate in fat cells. Lipo Digest contains
specific digestive enzymes which act on these dietary fats to limit
their storage and help you to lose weight.
ALTOPOU Lotion for head lice and nits is a medical
device for topical use in a 100 ml
bottle containing a clear solution
composed of 5% dimethicone.
The lotion’s mechanism of action
is physical: the dimethicone forms
a film that envelops lice and kills
them. It is chemical insecticidefree to prevent insecticide
resistance in lice.
LIPOFEIN CHITOSAN FAT
BURNER is a medical device
PHYTO SOYA® vaginal gel
PHYTO SOYA® Vaginal gel hydrates and lubricates the upper
layers of the vaginal epithelium and improves vaginal dryness
and provides sexual comfort, particularly for menopausal women.
Hormone secretions decrease during menopause and cause drying
of the vaginal mucus membrane combined with a loss of lubrication.
This vaginal dryness causes irritations and problems during sexual
intercourse.
Application of PHYTO SOYA® vaginal gel allows a protective and
lubricating film to form which rehydrates the vaginal mucus
membrane, ensuring good lubrication.
21
which prevents the absorption of
cholesterol and dietary fats. It also encourages weight loss.
LIPOFEIN SUGAR BURNER
This medical device captures sugars, reduces the appetite and
promotes weight loss.
Creativity,
scientifically
Many fruits from an effective reseach
With a strict selection of raw materials, clinical trials and the development of new manufacturing
technologies, arkopharma introduces something new every year and offers products of impeccable
quality. They are enhanced by efficient marketing, attentive to consumers, pharmacists and
doctors needs.
Seeking the best in nature
PHYTOTHERAPY MEDICINE IN FRANCE
AND ABROAD
The process of bringing food supplements in line with “European
The procedure to align the Arkopharma portfolio of phytotherapy
regulations concerning the use of nutritional and health allegations
specialities with the European 2004/24/CE directive regarding
on foodstuffs” continued during the past year. The approach for
traditional plant-based medicines has continued. It was consolidated
in late 2013 by the registration in France of the speciality Artrophytum,
a membrane-coated tablet containing 480 mg of dry Devil’s Claw
extract, traditionally used in the symptomatic treatment of minor joint
pains. The year 2014 will see further products registered in France.
DIETETICS/FOOD SUPPLEMENTS/OTHER PRODUCTS
evaluating these allegations where plants are concerned is still
under discussion by the European Commission.
In a perpetually evolving regulatory context, we participated in the
publication of the French Draft Decree on Plants (planned for 2014)
in order to guarantee the conformity of all the plants and plant
preparations used in ARKOPHARMA food supplement formulas. In
This process of aligning Arkopharma traditional medical portfolio with
fact, all our products were studied with regard to the substances
European regulatory standards was already successfully concluded by
to be controlled and the restrictions imposed by the text. This led
the Group’s first branch, Spain, where 38 products were registered. It
to 2 reformulations, 4 substitutions and the implementation of
was also finalised in the United Kingdom in 2013 and begun in other
complementary doses by the analytics laboratory.
European countries, especially Switzerland where the first products
Further evolution may be necessary under the BELFRIT project which
have been registered. At this current moment, Arkopharma is one of
is establishing a standardised list of plants that can be used in food
the laboratories with the largest portfolios of plant-based medicine.
supplements in Belgium, France and Italy.
Phytotherapy remains the foundation of our laboratories’ work and
Furthermore, new labelling regulations are planned by European
knowledge.
lawmakers in order to improve the information provided for
This means that Arkopharma Laboratories is keen to register its
phytotherapy specialities and ranges internationally, in compliance
with current regulations and the latest scientific discoveries.
consumers. The first effects of this regulation will be applied from
December 2014 onwards and work to conform to this standard has
already begun.
Finally, over 158 registrations were recorded abroad which has
The portfolio of registered medicines has enlarged with several
allowed us to launch sale of several of our food supplement ranges
new market approvals: Arkocaps Artichoke in the United Kingdom
around the world.
and Belgium, Arkocaps Wrack for slimming in the United Kingdom,
Arkocaps Butcher’s Broom in Austria and Switzerland, Arkocaps
COSMETICS
Passionflower and Orthosiphon in Switzerland.
The notification/registration policy for the Plante System range and
To complete the Activox phytotherapy range, a new registration
other cosmetics products continued in several countries around
request for a speciality traditionally used to treat the symptoms of a
the world with 258 new dossiers and notifications. Contemporarily,
cold, such as congestion or a runny nose, a sore throat and a cough,
work to bring these products and dossiers in line with European
has been sent in France. Others are planned during 2014.
Registration is underway for multiple products in various European
countries: Belgium, Switzerland, Austria, Portugal and the Ukraine,
for example.
In several countries, especially Latin America and Saudi Arabia, several
products are in the process of being registered.
New countries have also emerged, such as Paraguay where Gingko
and Artichoke have been registered or Cambodia with Forcapil. New
regulations regarding cosmetics was completed on 11th July 2013,
according to the requirements of the regulation.
MEDICAL DEVICES
Arkopharma acted on its growing interest in developing a range of
medical devices in 2013 with the commercialisation of the existing
portfolio in several new countries.
The portfolio also continued to grow, especially with the launch of
the honey-flavoured Activox syrup, classified within the Top 5 of
perspectives are developing in the Middle East with the registration
best launches.
of the Laboratories in certain countries.
Interest in this new concept to treat dry coughs or coughs induced
by irritation or allergy was confirmed by a study which supported
23
HOMEOPATHIC MEDICINES
the effectiveness and tolerance of the product: “sensation of
In Homeotherapy, the Ferrier unit range continues to grow and
formula combines the recognised mucoadhesive properties of
relief, decrease in the frequency and intensity of the cough”. The
develop and the validation of the homeopathic Tube Doses and Tube
sodium hyaluronate, the dry marshmallow extract and xanthan
Granules remains a major objective, In addition, 14 new Polychrests
gum, forming a filmogenic compound that protects sensitive and
(Granules, Doses) were registered in 2013.
irritated throats.
INNOVATION IN 2013 / 2014
Innovation in natural cosmetics, 2 new products launched:
EFFECTIVENESS STUDIES
Medical devices:
ACTIVOX DRY COUGH SYRUP:
Always keen to innovate, this year Arkopharma launched a cosmetics
product that is pioneering in terms of formulation and technology:
A study was performed by
Arkopharma Laboratories in
order to assess the tolerance
of the ‘ACTIVOX syrup’ medical
device as well as its performance
in relieving dry coughs or
coughs induced by irritation or
allergy.
This study was carried out on
volunteers with a dry cough
caused by allergy or irritation, or
following an ENT infection.
The majority of subjects
reported relief having taken the
‘ACTIVOX syrup’ device.
This relieving effect was felt by 95% of subjects during the day, 60%
of which felt immediate relief.
This relieving effect was felt by 82% of subjects during the night,
60% of which felt immediate relief.
Generally speaking, over 80% of subjects estimated that the ACTIVOX
syrup decreased the frequency and intensity of their cough. A third
of these felt the effect immediately after taking the device.
The device was judged ‘good’ and ‘very good’ in terms of tolerance
by 90% of subjects.
PEARL ACTIV - SÉRUM PERLÉ.
This anti-aging serum is composed of pearls suspended in a gel,
similar to caviar, whose ultra-fine transparent membrane constitutes
an intermediate phase containing hydrosoluble active ingredients
(hyaluronic acid) and an internal lipidic phase involving anti-aging
and anti-wrinkle active ingredients (Gatuline).
This procedure protects and preserves the active ingredients until
they are applied to the skin, in order to optimise the effectiveness of
the product by reducing the use of preservatives.
This innovative formulation remains in line with the criteria for
natural cosmetics.
EXQUISE OIL: sublime hydrating oil that delicately scents the
skin with a tailor-made perfume especially designed by perfumer
from Grasse. This combination of 4 precious organic oils: argan,
pomegranate, apricot and tigernut, creates a precious and
extraordinary perfumed oil for the dazzling skin and hair.
Cosmetics:
Anti-mark homogenous concentrated treatment:
A study was performed on the Anti-mark Homogenous Concentrated
Treatment.
This test was carried out on volunteers with brown marks on their
hands and faces. The treatment was applied twice a day for 4 weeks.
Over half of the volunteers found that their skin became more
homogenous and that the marks faded and became lighter in just 4
weeks. A total of 90% of subjects tolerated the treatment well.
3% of net medecine sales
invested in Research & Development
1 853: the number of product licences
held by Arkopharma.
100: the number of scientists working in Research and
Development.
24
High-tech tools for the benefit of your health
Suitable industrial premises
One main site (Carros, 15 km from Nice), a site in Ireland opened in
July 1998 and an another in Italy opened in march 2005, provide
more than 105,000 m2 of industrial premises.
The Group has modern, well-diversified equipment comprising
about 90 machines or production lines making it possible to deal
with most pharmaceutically manufactured galenic forms (powder
and oil capsules, tablets, liquid and cosmetic forms).
ARKOPHARMA’s know-how has enabled it to introduce innovations
using an original manufacturing procedure applied to phytotherapy:
freeze-grinding.
Freeze-grinding
This industrial technology was used for the first tine by
ARKOPHARMA for medicinal plants in 1985. Freeze-grinding or
grinding in liquid nitrogen at-196°C preserves the whole of the
plants’ active principles, intact. It provides a powder with optimum
particle size and thus promotes the active principles’ bioavailability.
It also improves productivity by making grinding easier.
The production unit, operated by computer-aided production
management software “SAP”, meets the firm’s growth requirements
by providing a very large production capacity.
The methodology implemented to develop our improvement plans
lies in work groups that combine the professions and skills that we
have at our disposal.
This participatory working method, both effective and motivating,
allows us to coherently improve our productivity, the quality of
our products and services as well as the working conditions of our
collaborators.
Production – A few figures
Type of production
Plants used in manufacture
Capsules (Plant powder,
mineral and vitamin, oil and antioxidant)
Tablets
Number of units packed:
Containers (capsules and tablets)
Blisters and miscellaneous
Vials and bottles
Little vials
Ampoules
Bags
Tubes (tablets, liquids, homeopatics)
Outlook
The industrial structure of the Arkopharma Group is principally
comprised of 3 production plants that are located in Carros (France),
Waterford (Ireland) and Vintimille (Italy).
These 3 plants, which are fully complementary, provide the Group
with a significant production capacity to meet the needs of its clients.
Moreover, the Group’s full compliance with diverse pharmaceutical,
food and cosmetic regulations guarantees high quality products and
rigorous production expertise. Thanks to these means of production,
the Arkopharma Group can respond favourably to market demands,
both in terms of volume and regulations.
With a strong focus on customers, management of the entire
industrial process is completely SAP-integrated, starting when an
order is placed and continuing until it has been shipped.
This integration represents a major asset for the Arkopharma
Group and its customers because it ensures planning consistency
for sourcing, manufacturing and inspection with market needs
managed through sales and order forecasts.
Our industrial evolution aims above all for permanent research
into the effectiveness of our installations and organisations. This
research is confirmed by the constant drive to improve our customer
service, our industrial costs, our command for quality products and
respect for the regulations we are subject to. In terms of production
processes, we regularly innovate new equipment and procedures
that allow us both to develop our production ability and diversify
our industrial knowledge.
25
1.5 billion
the number of capsules packed by
Arkopharma in 2013
2013
442 tonnes
1.5 billion
165 tonnes
22 million
24 million
4.4 million
5.2 million
55 million
23.4 million
8.7 million
Dynamic marketing at everyone’s service
A complex structure to boost product sales in
pharmacies and parapharmacies
A team of Product Managers with dual training in Marketing and
Science, devises new products in cooperation with the Research
& Development Department, boosts existing lines and promotes
them through Press and TV campaigns and the provision of all
promotional aids.
A team of sales promoters travels throughout France: its mission is
to support, train and guide the pharmacy teams in showcasing the
product lines, advising and selling Group products.
This network was completed in 2011 by a new network of sales in
order to support the launch of products in pharmacies with great
potential.
A network of medical representatives keeps gynecologists and
general practitioners regularly informed about a selection of the
Group’s products that meet medical needs.
As internet users became increasingly mobile, Arkopharma cleverly
integrated this evolution in the way we access the internet into its
Marketing strategy, by completely overhauling its websites with
Responsive Design. This technology effectively allows a website to
adapt to all devices (smartphone or tablet, for example) for optimum
browsing.
This year was also defined by the powerful increase in awareness
of social communities and networks thanks to the blogosphere,
Facebook and Twitter especially. These new forms of communication
allowed Arkopharma to provide its customers with regular updates,
as well as to respond to their questions and develop a special
relationship with them.
And finally, video also made its mark
with the launch of a web series intended
to educate the general public about the
use and benefits of medicinal plants.
The first season was 6 episodes long.
A special division dedicated to Marketing and communication with:
- A Press Department, whose task is to publicize the Group’s
products in the Press, compile Press files and releases, organize
press conferences...
- A Direct Marketing Department, whose task is to boost
communication operations targeting the ultimate consumers
(Arkonews, informative newsletter..)
Part of the Global Marketing Department, the Multimedia Unit is in
charge of Arkopharma Group’s web projects. These are focussed on
three main priorities:
Creating and updating websites for all of the Group's units and
subsidiaries. All of the professions for setting up web projects are
present: web-design, web-development, web-publishing, server
management and domain name management. The Multimedia
Unit also creates e-learning modules and e-Books for the sales
representatives.
26
Graphic design and communication
The Graphic Design and Communication department brings
all its knowledge and dynamic creativity to marketing strategies in
order to:
Digital production in line with current standards
-
In order to guarantee a standardised and uniform colorimetric level
Repackage leading ranges so that they evolve within their sector;
Bring out the personality of each product;
Reinforce the Group’s values;
Assist in positioning, creating and building new brands in an
increasingly competitive environment.
As an integrated agency, the team handles the creative aspects and
the entire technical realisation of all communication support.
Throughout the year, our team works alongside the marketing
department on media operations and develops made-to-measure
communications illustrated by creative, effective and realistic
campaigns. The task begins with the creative concept and continues
through to the operational process: almost 400 files destined for
different press supports have been delivered, guaranteeing that
Arkopharma products have a strong presence in the media.
ISO standards
of quality internationally, all PDF files are in line with and certified
under ISO 15930-1 standards.
Control analysis uses specific profiles and specifications: ISO 12647-2
for offset and ISO 12647-4 for photogravure.
INCO standard: an objective for 2014
Following our application for the INCO standard (European
regulations on Information for Consumers), the year 2014 will be
intense and very European.
All Arkopharma Group food supplements sold in Europe will have to
conform by December 2014.
Packaging and communication that fall within this year are all
produced by this Department.
The annual digital production is as follows:
- 60% of packaging elements,
- 25% in press campaigns and
- 15% in Point of Sale Advertising.
France represents 60% of portfolios compared to 40%
abroad.
The volume of activity has been growing since 2009: + 37%.
Packaging elements:
boxes, tubes, vials, sleeves,
labels and notices…
Point of Sale Advertising elements: window display, displays,
maxi-boxes and leaflets…
Consumer and trade press.
27
Development,
sustainably
Respect of nature
True to its philosophy, ARKOPHARMA views its mission as a pharmaceutical company with the
greatest respect for Nature and basic ethical principles.
Strict scientific rules and measures to ensure quality help to produce natural, novel, safe and
effective medicines.
The environment’s respect
Our Environment and Safety Commitment
As manufacturers of medicine, dietary products and cosmetics made
from natural raw ingredients, the ARKOPHARMA Laboratories are
committed to producing their entire product line, while respecting
the environment and occupational health and safety.
Our policy in terms of safety and the environment includes risk
control, pollution prevention and managing our business activities
in the spirit of a socially responsible company with regards to our
employees and nature.
Fully conscious of the responsibility that the pharmaceutical industry
bears in terms of the outer world, our Safety and Environment
commitment is a factor in internal progress and a trump card in our
relations with our partners.
For Sustainable Production
In the framework of its strategic business plan, ARKOPHARMA
continues to be extremely involved in controlling our environmental
impact, maintaining the safety conditions of our installations and
These regulations require regular, complete inspections of our
classified production sites by public authorities.
equipment, promoting accident prevention and improving working
We make every effort to take a proactive approach in order to
conditions.
comply with regulations ahead of the stated deadlines.
This involvement is based on sharing constantly growing information
within the company. The success of this policy is underpinned by the
The Environment: the factors involved
commitment and responsibility of the men and women working at
ARKOPHARMA to integrate risk control and share it with all of the
Protection of energy resources
stakeholders in the life of the Group.
Our energy policy is focused on rationalising energy consumption.
Our organization stands out in its manufacturing procedures and
Our technical teams are busy studying how to best optimise
product development activities, thanks to the mutually reinforcing
techniques for managing air conditioning stations, lighting, steam
links between the notions of safety, environment, production and
generation as well as stopping and restarting units.
quality.
In order to respond to these energy economy research goals clarified
The Group’s Management ensures that these policies are
by the 2012 carbon assessment, Arkopharma has defined several
implemented, and daily put into practice by all the firm’s
areas to work on in different sectors of its industrial activity.
departments. Here, they are backed by the Safety / Environment
Department which contributes its expertise, with support from team
Atmospheric waste control
members in the operational services and help from the CHSCT and
ARKOPHARMA has developed industrial processes where
the occupational physician.
atmospheric waste is controlled by the presence of efficient dust
Within this framework, the year 2013 saw the launch of the CSR
filtration equipment.
(Corporate Social Responsibility) diagnostic. The CSR means that
the company is aware of its social, corporate, environmental and
Protection of water resources and Aqueous waste control
economic concerns in all its activities. It will integrate the needs and
Control of water consumption is also an important part of this water
concerns of all parties involved (employees, clients, suppliers, etc.)
resources protection policy. Water is of prime importance to our
as well as the risks and impact of its activity. The CSR project will
production, being one of our raw materials as well as a utility.
engage the whole company with this future approach.
Our self-monitoring program enables us to clearly determine our
goals in terms of quantity and quality. By regularly communicating
Compliance with regulations
Given the wide range of our activities, we are subject to numerous
regulations and norms, which are the basis of our Safety &
Environment policy and measures. Our regulatory framework is
29
these goals to our production personnel, we have been able to
continually and increasingly raise their awareness.
In order to decrease its impact on the environment, ARKOPHARMA
decided to install an internal treatment plant, based on mechanical
primarily based on the French Labour Code, French Environmental
and active charcoal filtering techniques.
Code and French laws on Classified Installation for Environmental
This installation has made it possible to significantly improve the
Protection (ICPE).
quality of the effluents and guarantee their permanent compliance.
The organisational dispositions and technical organisation
Safety & Occupational Health issues:
Informing to prevent
contribute to the low pollution levels emitted from production sites.
Personnel training
An assessment to evaluate its effectiveness was initiated in 2013.
During the year, Arkopharma also signed a new convention for the
outpouring of residuary water with the Métropole Nice Côte d’Azur.
Each year the Safety/Environment Department establishes a training
program suitable for all employees based on activity needs and
This convention stipulates a reduction by half of pollution in our
regulatory requirements.
waste.
Training is provided by authorised bodies so that personnel has a better
knowledge of occupational risks and has all of the necessary skills.
Working conditions
In order to optimise working conditions and reduce the risk of
professional illnesses, Arkopharma has launched an ergonomic
assessment of work stations within the company. Among other
measures taken, an external ergonomist was called to perform a
study on 30 or so positions (this will continue in 2014).
Elsewhere, targeted training was provided for certain collaborators
who will be responsible for leading these studies to analyse and
improve working conditions.
Finally, an enlarged work group will be formed to progress with the
installation of individual risk notices to be defined by legislators.
Occupational accidents
The prevention of occupational accidents and professional diseases
is a priority in our policy of protecting Group staff members and
Efficient waste control
Managing waste disposal is a major challenge for our company.
partners.
Analyses by fault tree are systematically performed in order to
improve workplace ergonomics and safety.
The Safety/Environment department is in charge of identifying and
For new investments or conversions, a study is performed in order
classifying site waste, in collaboration with the waste generating
to integrate safety principles in the design.
departments, in order to find suitable systems and optimise costs
Operations and daily jobs which are at risk are rendered safe thanks
related to waste management.
to safety procedures such as work permits, prevention plans and
In recent years, we have placed priority on modernisation of our
other safety protocols and by making personnel aware.
waste management aimed at increasing its development.
Dangerous products Given the fact that the cost of eliminating industrial waste is very
The use of dangerous products in our manufacturing processes
expensive, more efficient waste control will allow us to bring
is controlled by safety procedures, for all industrial and logistics
together economic development and environmental concerns.
The Safety/Environment Department is permanently striving to
ensure that the waste sorting process is increasingly efficient.
processes.
Regular communication of information to personnel is essential for
protecting their health; in particular, workers have a list of dangerous
substances and preparations present in their workplaces. The
Depending on the waste’s physicochemical nature, the Safety/
limitation sheets comprise a summary of material safety data sheets
Environment Department sends it to authorized waste recovery,
and provide work instructions for safe handling.
recycling and disposal treatment and processing plants.
They are available in our dangerous product database – EH&S
For several years there has been a positive evolution of development
and recycling systems.
In 2013, ARKOPHARMA has worked to establish new assessment
procedures for plants resulting from the industrial procedure
(Environment, Health & Safety) module of the SAP software package.
In order to control the exposure of each worker to chemical risk, chemical
risk exposure sheets are also established with the medical team.
Over the course of the year 2013, the EHS module of our ERP (SAP)
was updated, in order to respond to new regulatory demands. This
(infused plants and plant powders) as well as for polyethylene
long process of updating all the documents relating to chemical risks
conditioning articles.
will continue in 2014.
30
Industrial risk Our installations are regularly monitored and maintained, and
regulatory periodic checks are made.
Given our numerous storage and distribution activities as well as our
processes that include flammable materials, fire is one of our major
risks. High performance operational and organisational security
systems ensure that our employees are permanently up to date on
the measures to be taken for fire risk prevention and emergency
responsiveness.
In 2013, Arkopharma updated its internal operating plan, in order to
improve its performance in terms of safety, by defining prevention
measures and conduct rules to follow for each emergency situation.
Investments in Environmental Protection
and Safety
As part of our continual improvement policy, ARKOPHARMA
continues to make investments to improve its installations, tools
and production processes.
These significant efforts help endow us with a more efficient working
tool and include environmental protection dimensions as well as the
health and safety of people outside and inside the firm.
In 2013, investments were made due to new regulatory measures
or, in particular, to cover certain areas of safety in our installations.
Efforts were also made to control the potential impact on the
environment and use of energy resources and effluents.
As we remain convinced that the success of our policy on safety and
the environment lies in each individual’s involvement and wiliness
to take responsibility, we also invest in training programs to enhance
all of our employees’ skills.
31
Our social responsibility:
Manage and Develop the employees skills
Managing and Developing skills
Constantly endeavouring to increase its level of competitiveness,
thanks to the continually improved skills of its personnel, the
Arkopharma Laboratories are focusing on the development of
expertise. Today, priority is placed on developing loyalty and
motivating the company’s staff members in order to ensure the
Group’s sustainability.
For the past several years, a management policy has been implemented
using the predictive management of jobs and skills approach. Tools
such as an Arkopharma trades reference guide as well as job and
description definitions for each staff member are used.
The goals behind this process are:
-
Better clarification of job limits, thanks to a comparison that
measures the job requirements for a specific position and the
capability and skills of the employees;
Better clarification of the link between the various components in
the organisation in order to ensure a transversal dimension and
improve communication;
A more coherent remuneration system;
Increased internal mobility thanks to an intranet that enables each
agreements are negotiated concerning various themes that boost
the quality of the social context, in a common approach to the
company’s success as well as the success of those who work in the
company.
Protecting Human Health
In an industrial environment, ARKOPHARMA has chosen to
monitor its staff to ensure their safety at work. Significant means
(training, information, alerting, etc.) are devoted to human
safety in order to reduce the incidence of accidents at work and
their seriousness. Similarly, to mitigate the risk of occupational
illness, ergonomists regularly work in close cooperation with
employees, departmental heads and occupational medicine.
staff member to apply for a job on line and thus be the prime mover
in his/her advancement within the firm.
Social protection : a priority
Social protection has always been one of the ARKOPHARMA Group’s
main concerns.
A new contract was negotiated in this aim with the managing
organisations enabling us to once again and in a socially positive
manner develop this component of compensation.
The Group is constantly looking to improve its employees’ conditions
concerning healthcare coverage. For that purpose, the Group was
equipped with services of a social worker who helps the employees
in their personal problems. Besides, the retirements, more and more
numerous, and the modifications of the Law, motivated the Group
to set up a service of personalized assistant.
Dialogue : giving preference to nearness
Verbalisation meetings are held regularly in each Department. The
aim is to enable staff members to express their feelings to their
superiors concerning matters that are of importance to them. This
contact, regarded as a special time for exchanging views, is a definite
driving force in the development of the Group’s Human Resources
policy
Social dialogue also takes form in the quality of the relationships
maintained between labour and management; several significant
32
Quality,
assured
Commitment and Quality Policy
To continue to grow by placing the client at the heart of our values and strategy, by offering
our clients products that are innovative, safe and of high quality, designed, manufactured
and distributed in compliance with normative and regulatory guidelines, (quality, safety,
environmental), and a good value for the money.
Garantees Quality
The commitment made by the Arkopharma Laboratories to provide
high quality products is ensured by complying with the following
standards and certifications:
Dietary products and dietary supplements ISO 22000
The Arkopharma Laboratories have received ISO 22000 certification
for the creation, development, manufacture, storage and distribution
of its dietary products and dietary supplements. This internationally
recognized standard guarantees that the dietary products and
dietary supplements distributed by the Arkopharma Laboratories
are in full compliance with food safety and Quality standards.
Medicine
DIETARY PRODUCTS AND DIETARY SUPPLEMENTS (GMP)
The Arkopharma Laboratories, as a pharmaceutical laboratory, are
regularly inspected by the ANSM (Agence Nationale de Sécurité du
Médicament et des Produits de Santé), which issues the Certificate
of Compliance with Good Manufacturing Practices (GMP).
Medical devices
ISO 13485
The Arkopharma Laboratories are certified ISO 13485 for the
creation, development, manufacture, storage and distribution of
medical devices.
Organic dietary products and dietary supplements
EUROPEAN REGULATIONS CONCERNING ORGANIC
PRODUCTION AND HARPAGOPHYTUM
The Arkopharma Laboratories are regularly audited by ECOCERT, an
inspection and certification organism, to verify that their practices
are in compliance with Organic Farming and business equitable.
Ecological and organic cosmetic products
THE ECOCERT STANDARD THAT DEFINES THESE PRODUCTS
The Arkopharma Laboratories are regularly audited by ECOCERT,
an inspection and certification body, to verify that their practices
are in compliance with Organic Farming.
Cosmetic products
COSMETIC GOOD MANUFACTURING PRACTICES (GMP)
The Arkopharma Laboratories are registered with the ANSM as a
cosmetic company. The Cosmetic Good Manufacturing Practices
(ISO 22716) standard is applied.
Quality management by processes
Our Quality Management System is based on a “process” approach,
represented by a diagram that shows the steps and interactions
between identified processes.
We have established three different processes:
- The “management” process to define, analyze and attribute the
resources necessary to the company’s oriented focus.
- The “achievement” process, in direct contact with the client.
- The “means” process, which is essential for creating a product, yet
doesn’t directly involve the client.
Each process has a detailed process specification sheet (PSS) and a
designated pilot. The measurement and surveillance tools that are
associated with each process are defined in the process specification
sheet. The Quality Management System documentation is
represented by the pyramid below, which includes, at the top, the
Quality manual, followed by the process specification sheets, the
procedures, instructions and registrations.
MANAGEMENT
PROCESS
ACHIEVEMENT
C
PROCESS
OC SS
CUSTOMER
DEMANDS
CREATING
NEW
PRODUCTS
PRODUCTION
CUSTOMER
SATISFACTION
S
SALES
MEANS PROCESS
MAINTENANCE
INFORMATION
SYSTEM
HUMAN
RESOURCES
QUALITY
HYGIENE
SAFETY
ENVIRONMENT
ADMINISTRATION
PURCHASING
34
Expansion,
internationally
Arkopharma makes no secret of its powerful international ambitions, through the 7
subsidiaries strategically located.
A worldwide presence in more than 60 countries due to a dynamic policy of distribution contracts.
International horizons
During 2013, the Arkopharma Group experienced sustained growth in exports, especially in the second
half of the year, despite important changes to regulations.
Despite the very delicate economic context, especially in southern
Europe, the final accounts from the International Department
for 2013 were altogether promising. This took into account the
difficulties experienced in the first half of 2013 due to changes
to various European regulations regarding claims, which led
to numerous shortages in products that albeit temporary were
nonetheless penalising.
With revenue of € 97.3 m and 6.7% growth compared to
International revenue in 2012, the department stood out especially
for its excellent sales dynamics among distributors in emerging
areas, DOM-TOM (French Overseas Departments and Territories) and
also among distribution branches which all experienced growth,
except Switzerland and Italy. These excellent dynamics began in
summer 2013 and continued into the beginning of 2014.
In Spain, the pharmaceutical market began to recover, following the
economic difficulties of previous years, and our sales point-oriented
sales policy yielded results, allowing us to progress ahead of the
market.
Belgium and Holland confirmed interesting progress in keeping
with development in previous years.
Switzerland underwent a slight contraction, due to rapid distribution
chains taking lesser stock.
After a difficult start to 2013, Italy ended the year on a high note with
double figure growth in the last half of the year.
The Irish branch which supplies the Eastern European markets
upped production in late 2013 to meet increases in demand from
our partners in Eastern Europe and Russia.
Mix/Products
Phytotherapy showed excellent levels of growth, thanks to
restocking by our partners but also the absence of any competition.
The other ranges that contributed to our final revenue were:
Expert Skin® (hyaluronic acid) or Resveradox® (Resveratrol) in the
nutricosmetics range, probiotics to balance intestinal flora, maintain
energy and sustain immune defences, phials of royal jelly and Acerola
1000. Elsewhere, performance by established brands such as CYSCONTROL®/CRANBEROLA, as part of recurring cystitis treatment,
or FORCAPIL®/ARKOCAPIL®, to treat hair and skin appendages, are
worthy of note. These ranges continue to improve and consolidate
their market areas in every country they have been launched in.
Finally, it is worth mentioning an interesting pick-up in sales of our
Plante System cosmetics range, which benefited from the launch of
many flagship products and saw a gain in numerical distribution.
Our distributors
The Business Unit Export-Distributor experienced excellent
development in 2013 with the launch of highly promising new
brands both in the Arkopharma Group’s core business and the
cosmetics sector via its international brand PLANTE SYSTEM.
Taking into account consolidated revenue of approximately
€ 14.8 m invoiced at the end of 2013 and added to revenue from
Private Label, where invoices increased to € 2.8 m, overall sales to
distribution partners increased by 25% in 2013.
Performance recorded in the middle of this period is strongly
connected to the Group’s clear evolution in the CIS (former USSR) as
well as countries in south America where sales noticeably increased
by +54% (Colombia, Ecuador).
Surplus local stock held by our Chinese distributor heavily penalised
invoicing for cosmetics products in that area, a dip compensated for
by the launch of some very promising new brands in Asia (Japan,
Korea and Thailand for cosmetics) and other activities in the Pacific
area to maintain invoicing levels similar to those of 2012.
Despite the dynamic growth of Jordanian, Iraqi and Lebanese
brands, our activities in the MEA (Middle East Africa) area remained
stable compared to 2012, following modifications to the regulatory
perimeter of Saudi Arabia which had a negative impact on our
exports (limitation on local stock) to this important representative
in that area.
36
37
The Product Mix confirms the strategy implemented to promote
the Arkopharma Group’s core business brands and notably the core
areas: Women Care (CYS-CONTROL®-CRANBEROLA® / PHYTOSOYA®),
Phytotherapy (ARKOCAPS®, ARKOFLUIDS®), Nutricosmetics &
Cosmetics (FORCAPIL®, EXPERT SKIN®, Plante System®) and Slim,
with over € 8.0 m worth of products sold in over 60 countries.
Perspectives for 2014
AKOPHARMA Spain
AKOPHARMA Switzerland
AKOPHARMA Belgium
AKOPHARMA Ireland
AKOPHARMA Netherlands
AKOPHARMA Italy
While maintaining our differentiation and ‘phyto’ know-how, we will
be aiming at sustained development within areas of high potential
such as Asia, CIS areas and South America on the one hand and
reinforcement of our position within Europe and the Middle East
on the other. Activity within our branches is extremely strong as the
year begins, showing a clear revival in business.
Canada
South Korea Japan
United States of America
Tunisia
Haïti
Mexico
Guatemala
Morocco
Israel
Egypt
Saudi Arabia
Guadeloupe
El Salvador
Martinique
Costa Rica
Venezuela
Panama
Colombia
Guyana
Equator
Senegal
Guinea
Syria
Lebanon
Jordan
Cameroon
United Arab
Emirates
Hong Kong
Vietnam
Singapour
Malaysia
Congo
Brazil
Taïwan
India
Djibouti
Gabon
Ivory Coast
China
Pakistan
Peru
Reunion Island
Polynesia
New
Caledonia
Mauricius Island
Chile
Australia
South Africa
Argentina
Iceland
Norway
Sweden
Denmark
Ireland
Finland
Lithuania
Russia
Poland
Netherlands
Germany
United Kingdom
Ukraine
Belgium
Austria
Hungria
Slovenia
Switzerland
Serbia
Roumania
Georgia
Croatia
Bulgaria
Italy
Albania
Spain
Azerbaijan
Portugal
Greece
Turkey
Subsidiaries
Specific sales and marketing follow-up in each country have
again proved successful in Europe.
Our international development except Europe has to lean
on solid partnerships to penetrate into new markets.
Distributors
+ 60: the number of countries where
Arkopharma has a presence through its subsidiaries
or distributors
38
Group organisation chart
at 31st december 2013
French subsidiaries
100% • FERRIER Laboratories Sarl.
Pharmaceutical Laboratory
100% • L H S S.A.
International subsidiaries
100% • ARKOPHARMA ESPANA SA
100% • ARKOFARM Srl
Italy
100% • CIPRIANI Srl
Italy
Netherlands
52%
• ARKOPHARMA Nederland B.V.
96%
• ARKOPHARMA BELUX
Belgium
100% • ARKOPHARMA Ireland
Ireland
100% • ARKO DIFFUSION SA
39
Spain
Switzerland
Administration, Management, Control
at 31st december 2013
SUPERVISORY BOARD
TERMS OF OFFICE
Dr Max ROMBI
Chairman of the Supervisory Board
(Terms of office: june 2010-june 2016)
Monique ROMBI
Vice Chairman of the Supervisory Board
(Terms of office: june 2010-june 2016)
Janine ARON
Member of the Supervisory Board
(Terms of office: may 2009-may 2015)
MANAGEMENT BOARD
TERMS OF OFFICE
Philippe ROMBI
Chairman of the Management Board
Olivier ROMBI
Chief executive Officer
Bénédicte FOURNET
Chief executive Officer - Head Pharmacist
Brigitte ANDORRA
Chief executive Officer (Terms of office: may 2010-may 2016)
FINANCE Jean-Jacques ROBERT
Finance Director
STATUTORY AUDITORS CONTROL CABINET TRINTIGNAC ET ASSOCIÉS
27, boulevard Général Vautrin
06000 CANNES
KPMG SA
Monsieur Philippe Levert
80 route des lucioles
06560 SOPHIA ANTIPOLIS
TERMS OF OFFICE
(Terms of office: may 2009-june 2015)
ARKOPHARMA LABORATORIES
Limited Company with a Management Board and Supervisory Board with a capital of € 22 501 736
Registered Office: Zone industrielle de Carros - Premiere avenue 2709m – 06511 Carros (Alpes-Maritimes) - FRANCE
Company Registration Number: Grasse B 307 378 489
Telephone: (33) 4 93 29 11 28 - Fax: (33) 4 93 29 11 62
Web Site: www.arkopharma.com – e-mail: [email protected]
40
Arkopharma group company
addresses
FRANCE
SPAIN
NETHERLANDS
ARKOPHARMA Laboratories
ARKOPHARMA ESPANA SA
ARKOPHARMA NEDERLAND B.V.
LID de Carros-le-Broc
C/de Almatea, n°9
Josephine Bakerstraat 43
1ère Avenue - 2709 m - BP 28
28045 MADRID
1311 GB ALMERE
06511 CARROS CEDEX
Tél. : (34) 91 527 15 12
Tél. : (33) 04 93 29 11 28
Fax : (34) 91 527 99 91
Fax : (33) 04 93 29 11 62
E-mail : [email protected]
www.arkochim.es
www.arkopharma.com
LHS
1re Avenue - 6008 m - BP 646
06511 CARROS CEDEX
Tél. : (33) 04 93 29 11 28
Fax : (33) 04 93 29 11 62
FERRIER Laboratories
41
ITALY
Tél. : (31) 36 54 69 747
Fax : (31) 36 54 68 216
SWITZERLAND
ARKO DIFFUSION
5D route des Jeunes
ARKOFARM Srl
1211 GENEVE 26
Via Maneira n 17/c rosso - Frazione Bevera
Tél. : (41) 22 300 1381
18039 VENTIMIGLIA IM
Fax : (41) 22 300 1396
Tél. : (39) 0184 211 72 00
E-mail : info@arkodiffusion.ch
Fax : (39) 0184 211 74 00
www.arkopharma.it
CIPRIANI Srl
Via Maneira n 17/c rosso - Frazione Bevera
1re Avenue - 2709 m - BP 47
18039 VENTIMIGLIA IM
06511 CARROS CEDEX
Tél. : (39) 0184 211 72 00
Tél. : (33) 04 93 29 11 28
Fax : (39) 0184 211 74 00
Fax : (33) 04 93 29 11 62
www.ciprianilab.com
BELGIUM
IRELAND
ARKOPHARMA BELUX
ARKOPHARMA IRELAND
Avenue Edison 13, Parc de la noire épine
Unit 507 Western Estate
Zoning Nord
Waterford Industrial Estate,
1300 WAVRE
Ballynaneashagh
Tél. : (32) 2 10 233 600
WATERFORD
Fax : (32) 2 10 233 610
Tél. : (353) 51 351 776 / 777
Fax : (353) 51 351 782
Photos : © istockphoto - © Jupiterimages - © Fotolia - © shutterstock - © GraphicObsession
B.P. 28 - 06511 Carros cedex - France - Tel: + 33 (0) 4 93 29 11 28 - Fax: + 33 (0) 4 93 29 11 62
Internet: www.arkopharma.com - E-mail: [email protected]

Publication - ARKOPHARMA

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