SOLEVAL Brochure
Transcription
SOLEVAL Brochure
Sustainable solutions for your success ANIMAL FATS DEHYDRATED ANIMAL PROTEINS HYDROLYZED PROTEINS FOOD GRADE BONE CHIPS GROUP SOL_BR_UK_Exe-2014.indd 1 05/03/14 16:15 2-3 4-5 6-7 8-9 10-11 12-13 14-15 16-17 Relying on AKIOLIS and the Tessenderlo Group Meeting the needs of demanding markets with a wide range of products Carefully selecting and tracing raw materials Ensuring consistent quality Making service our daily mindset and our greatest strength Innovating together Generating added value from animal by-products and protecting our primary resources Going the extra mile, every day, in everything we do Key figures in 2013 SOL_BR_UK_Exe-2014.indd 2 05/03/14 16:15 21 d n 2013 A European leader Sustainable solutions by nature A genuine reference in its markets, SOLEVAL develops, produces and markets a broad range of animal fats, dehydrated animal proteins, hydrolyzed proteins and food grade bone chips. Made from carefully selected animal by-products, exclusively sourced from animals fit for human consumption, these ingredients are prized for their nutritional, energy and practical value by the most demanding industrialists worldwide, particularly those specialized in the petfood, aquafeed, livestock feed, energy, gelatin and oleochemical industries. The aggregate of AKIOLIS’ various animal by-product rendering businesses and backed by more than 40 years of expertise, SOLEVAL provides unique guarantees to all its customers, at each of its sites: food safety and hygiene excellence, highly nutritional products, end-to-end traceability, environment-friendly practices and top-notch service. These many strengths stem from a shared set of values, the dedicated commitment of men and women who are passionate about their jobs, and a group strategy that’s firmly focused on ensuring reliability and high performance each and every day. By generating added value from animal by-products which would otherwise go to waste, SOLEVAL’s business naturally helps preserve and protect our planet’s primary, agricultural and energy resources. SOLEVAL thus offers solutions that are both competitively priced and sustainable. As a result, the company is able to build strong, lasting partnerships based on genuine trust. 21 dedicated production lines SOL_BR_UK_Exe-2014.indd 3 /420 employees /245,000 tons - sales finished products /62 % export sales 05/03/14 16:15 SOLEVAL the mainstay of AKIOLIS’ Backed by its teams’ dedication, technical expertise and high performance tools, SOLEVAL also benefits from the overall know-how and support of the AKIOLIS and Tessenderlo groups to fulfill its mission. Bio-Resources Industrial Agro PB Gelatins - PB Leiner Ingredients SOLEVAL APEVAL Environment Development ATEMAX New raw materials New processes VIOLLEAU PB Gelatins completes the SOLEVAL range In addition to SOLEVAL’s ingredients, AKIOLIS’ Finished Products sales team also markets dehydrated proteins and fats derived from gelatin manufactured at the European plants of PB Gelatins, global expert and sister company of the Bio-Resources division. These ingredients complete the range of products sold by SOLEVAL. R&D with the Tessenderlo Group Thanks to the Tessenderlo Group, SOLEVAL enjoys privileged access to an extensive Research and Development Center, giving it a competitive advantage in the animal-based ingredients market. This shared resource enables the company to offer its customers personalized solutions and specifically developed products (see page 12). SOL_BR_UK_Exe-2014.indd 4 05/03/14 16:15 Ingredients Division AKIOLIS, three Specialized Divisions A subsidiary of the international company Tessenderlo Group, AKIOLIS is a specialist in supplying industrial solutions for the collection, securement and rendering of by-products and organic residues – of animal or plant origin – produced by the agri-food industry (from livestock farming to the restaurant business, manu‑ facturing and distribution). A key player in this field, AKIOLIS brings together and runs three specialized, complementary divisions: > The Ingredients division, with SOLEVAL, specialized in rendering safe by-products* from animals that are fit for human consumption into value-added materials such as ingredients and converting bones into food grade bone chips. With APEVAL valorizing cereal by-products into biscuits meals for animal feed. > The Environment division, with ATEMAX, dedicated to securing potentially or proven hazardous organic materials and processing them only for use in bio-energy applications. > The Development division, which includes several booming businesses linked to new materials or new processes, such as Used Cooking Oils and processes involving composting and organic fertilization (with VIOLLEAU) or methanization. *Animal by-products Bones, hooves, skin, rinds and fat, viscera, feathers, bristle… animal by-products are produced during the normal preparation of meat in slaughterhouses, cutting workshops and butcher shops. These materials (from beef, poultry, pork and mutton destined for Food Safety, Traceability, Trust By structuring the group into three distinct divisions, AKIOLIS is able to ensure its customers’ total peace of mind. The strict physical and legal separation of the different businesses, each operating with its own teams, tools, facilities and companies, lays a firm foundation for trust. It also ensures maximum safety for each type of raw material being handled as well as flawless traceability throughout every stage, from collection to delivery. For those who use SOLEVAL's ingredients, this is the guarantee of professionalism and rigor in a business where the origin of raw materials is an essential aspect of the finished products’ quality and safety. AKIOLIS & SOLEVAL: Synergetic Skills As part of the AKIOLIS Group, SOLEVAL has its own specialized logistics and equipment. The added advantage of the group’s shared Support Services bolster the performance of its specific solutions. This cross-divisional organization enables SOLEVAL to call upon: > An upstream sales team dedicated to the supply chain for carefully selected, traceable raw materials. > A finished products sales team dedicated to marketing the ingredients and spearheading quality assurance procedures. > A customer service dedicated to each customer to provide the best supply chain services. > A technical management team focused on optimizing procedures and R&D. > A regulations team made of experts in French and European legislation. > Cross-disciplinary functions including logistics, human resources, legal affairs and communications… human consumption) are generally not eaten for physiological or cultural reasons, although they are perfectly safe sanitary wise. When stabilized as proteins and fats, they can be used for other purposes. Within this context, they are governed by Regulation (EC) No. 1069/2009 which labels them as Category 3 animal by-products and clearly defines the specific ways in which they are to be collected, processed and valorized. 3 SOL_BR_UK_Exe-2014.indd 5 05/03/14 16:15 Highly suitable ingredients 62 % export sales More than 60 mono and multi-species products FOCUS Product Quality >ISO 22000 - HACCP(2), GMP-B2(3) and ECOCERT(4) certifications to ensure safety and hygiene standards >Careful selection and referencing of raw material supplies >Meticulous adherence to customer specifications >Microbiological quality Markets(5) Fats Dehydrated proteins Hydrolyzed proteins Food grade bone chips Petfood Feed Aquafeed Oleochemistry Organic fertilization Gelatin Energy >Consistent nutritional value >Protein digestibility above 90% Feed for fur animals >Monitoring of the total acidity levels in fats Technical applications (ceramics, etc.) 21 dedicated production lines Quantities & Timing Each year, SOLEVAL collects 545,000 metric tons of raw materials. This constant supply flow enables the company to ensure reliable deliveries to its customers and to commit to specific quantities and dates in writing. SOL_BR_UK_Exe-2014.indd 6 SOLEVAL operates 21 specialized production lines, each dedicated to a particular animal species (poultry, duck, pork, beef, multi-species) and raw material (feathers, blood, bones, tallow). By separating the work into distinct channels (see our chart on page 8) SOLEVAL is able to offer customers a diverse array of specific products while maintaining absolute control over the traceability of both the raw material supplies and the finished-product processing. (1) Area certified ISO 22000: activities related to C3 animal by-products and food grade bone chips for the production of gelatin, livestock feed, aquafeed and petfood. (2) ISO 22000 is an international standard recommended by the WHO (World Health Organization). It relates to food safety and HACCP (Hazard Analysis Critical Control Point) monitoring. (3) GMP-B2: Good Manufacturing Practices. Area certified: manufacturing of livestock feed ingredients. (4) The Pontivy plant is certified for manufacturing organic petfood ingredients. (5) SOLEVAL’s business is strictly monitored: Regulation (EC) No. 1069/2009 and the specific french regulation precisely define the different uses that are authorized for ingredients derived from animal by-products. 05/03/14 16:15 SOLEVAL caters to markets that are complex, diversified, volatile and global. Its proteins and fats are prized for their safety, nutritional value, energy and agricultural quality as well as their practicality and sustainable origins. for highly demanding markets Petfood: a diverse array of ingredients to satisfy even the most finicky eaters Livestock feed: the advantages of animal fats For the extremely demanding and segmented petfood markets, SOLEVAL offers an array of ingredients from a variety of origins to be used in manufacturing for dry petfood and treats for cats and dogs: poultry, duck, pork or multi-species fats and proteins as well as protein from animal blood and hydrolyzed feather protein. European regulations authorize the use of some animal fats in livestock feed. Known for their high energy and nutritional content, they are used by the vast majority of countries in Europe and elsewhere around the world. The world’s leading brands like our proteins because they're easy to use and they can count on their consistent nutritional value. They like our fats because they’re highly palatable and provide considerable energy. Fertilization: environment-friendly, organic solutions Oleochemical industry: widely sought-after fatty acids SOLEVAL’s animal fats are prized by the oleochemical industry for their specific fatty acid composition. They’re mainly used in manufacturing soaps, detergents, cosmetics and lubricants. Aquafeed: to protect the oceans’ natural resources Fish farms provide more than half of the seafood eaten every year worldwide. Carnivorous fish, such as salmon, trout and wolffish, are fed fishmeal made from wild-caught fish. Some SOLEVAL's fats and proteins (including hydrolyzed proteins) offer an excellent alternative to fishmeal. Not only do they contain the required nutrients, but they also reduce fish farms’ dependence on precious marine resources, thus protecting the delicate ecological balance. The agricultural value of SOLEVAL’s animal proteins primarily resides in their nitrogen and phosphorus content, which are essential for plant growth. Used to enrich soil either directly or in formulating fertilizers, they are officially approved for organic farming thanks to their 100% organic origin. Green electricity and biofuel: a renewable energy source SOLEVAL’s animal fats can be used to produce methyl esters which are then incorporated into biofuel. With a net calorific value (NCV) close to that of heavy fuel (90%), they are also used as an ecological energy source at green power plants or can be used directly in AKIOLIS’ to generate heat. 5 SOL_BR_UK_Exe-2014.indd 7 05/03/14 16:15 Carefully selected 454,000 tons collected 190 100 quality control audits per year collection agents SOL_BR_UK_Exe-2014.indd 8 05/03/14 16:15 The quality of the raw materials collected is essential to ensuring the safety and nutritional quality of the ingredients produced by SOLEVAL. Carefully selected supplies are purchased from approved partners. These facilities are regularly audited and receive valuable advice and assistance on how to best manage their by-products. and traced raw materials Upstream partnerships with a long-term outlook Backed by reliable expertise, SOLEVAL has for many years main‑ tained tight-knit relationships with its upstream meat-industry part‑ ners – slaughterhouses, cutting workshops, retailers – from whom the company gets its raw material supplies. Working within a mindset of building long-term partnerships, SOLEVAL provides them with reliable solutions and a competitive edge for managing their by-products thanks to: > A single contact person in each sales district to guarantee quick response and high performance collection service. > Quality assurance support to help partners constantly improve their approach and implementation. Quality Control and Support Integrated Logistics Department SOLEVAL has dedicated teams and technical resources to handle and transport these raw materials under optimal conditions, quickly and safely. > Our collection agents are trained to recognize and select top quality raw materials. They first conduct visual inspections to make sure the supplies correspond to the contract’s specifications. > Computerized scheduling of rounds ensures fast pick-up and delivery, key to keeping the raw material fresh. > Transport vehicles are adapted to each type of raw material (solids, liquids). > Traceability is ensured every step of the way and recorded on written documents. This is reinforced by new generation comput‑ erized onboard tracking systems which are gradually being installed. Our upstream partners meet the precise specifications set forth in terms of sorting by-products at the source, absence of any undesirables, freshness controls and traceability. Initial audits and regularly scheduled inspections are conducted within the framework of SOLEVAL’s ISO 22000 and GMP-B2 certifications(1). This also paves the way for providing advice on how to implement systems for ongoing improvements in quality control and traceability of the raw materials. (1) Definition and scope: see page 4. FOCUS Raw Material Quality > ISO 22000, HACCP and GMP-B2 certifications(1) > Food safety > Sorting done at the source > Absence of undesirables > Freshness > Physical and documented traceability > Audits, specifications and contracts 7 SOL_BR_UK_Exe-2014.indd 9 05/03/14 16:15 Certified facilities, BELGIUM Vilvoorde 117,000 GERMANY tons of proteins 118,000 Nienburg C D St-Langis Paris lès-Mortagne Javené A Pontivy B C D E tons of fats Charny-sur-Meuse F Le Mans 10,000 SWITZERLAND Viriat tons of food grade bone chips Corbas E C ITALY Rion-des Landes Food Safety: ISO 22000, HACCP and GMP-B2 Our facilities are ISO 22000, HACCP and GMP-B2 certified(1). These food safety standards apply to the following business processes: collection, rendering, marketing and delivery. They attest to the consistent implementation and application of best practices in terms of food safety and traceability of ingredients. Raw materials, initially controlled during the collection process, also undergo rigorous controls upon arrival at our facilities (visual inspections, detection of any foreign substances) and throughout the entire process (temperature controls, antioxidant dosage, particle size monitoring). More than 50 of our own employees are trained to ensure internal auditing of materials and procedures. The consistency and frequency of these audits, alternating with external audits, are in keeping with SOLEVAL’s approach to ongoing improvements. FOCUS Traceability > Separate production lines dedicated to each type of raw material/species > Identification of raw materials upon arrival according to their batch no. and supplier > Verification of timing and temperatures to ensure freshness and safety > Documented and electronic tracking of production and dispatching B G Agen C D E Auterive C SPAIN 21 SPECIALIZED PRODUCTION LINES SOLEVAL processing plants PB GELATINS processing plants AKIOLIS headquarters A Pork C Multi-species E Feathers B Poultry D Blood F Bones for Gelatin G Duck Systematic controls prior to all product dispatching Each batch is subjected to various controls to make sure customers receive products of consistent quality that correspond exactly to contract specifications. > NIR Method: at several different times during the production process and systematically prior to releasing each batch, the proteins are analyzed using the NIR (Near Infra-Red) method to measure the levels of protein, humidity, minerals and fat, as well as their digestibility. > CCP : the HACCP(1) program is in place at SOLEVAL. Raw material temperature parameters (CCP No.1) and protein sieving (CCP No.2) are automatically controlled prior to releasing any batches. *Quality and Competitiveness Naturally there are costs associated with ensuring the safety and preserving the nutritional quality of our ingredients. That’s why SOLEVAL is equipped with high performance collection and production tools to minimize these costs so we can deliver the finest products and services, meet our customers’ specific needs, and still ensure competitive prices. (1) Definition and scope: see page 4. SOL_BR_UK_Exe-2014.indd 10 05/03/14 16:15 Th Organic matter derived from animals is naturally rich in protein and fat, and because it's biodegradable, it's also fragile. Guaranteeing impeccable food safety as well as consistent nutritional values and flawless traceability – while still maintaining a competitive edge* over vegetable oil – is SOLEVAL's core business. Consistent quality 70,000 lab analyses annually The challenge: maintaining consistent nutritional quality Our ingredients are obtained through a series of heat-related and mechanical processes, carried out at different stages and to differing degrees in accordance with each customer’s specifications: >Purifying raw materials by grinding and heating them in cookers in accordance with the protocols set forth in the Regulation (EC) No.1069/2009(2), > Water evaporation (approximately 60%), >Pressing the purified residual matter to separate the proteins and the fats, The heating stage is an important step to ensuring proper hygiene of the raw matter and germ-free finished goods. Several parameters established by the official regulations come into play (cooking time/ pressure/temperature). Excessive temperatures or extended cooking time can change the nutritional quality of the fats or proteins. SOLEVAL’s teams have the right know-how to manage and monitor these processes to produce ingredients with well preserved and consistent nutritional values, while still complying with the strictest food safety requirements. > Grinding and sieving the protein into just the right size particles to match customer specifications, >Filtering the fats to meet exact purity requirements, > Adding antioxidants to the raw matter. (2) Regulation (EC) No.1069/2009 precisely governs the methods for ensuring the safety of animal by-products. The key stages of a traditional rendering process: PURIFIED FATS FATS ANIMAL RAW MATERIALS + Antioxidants Heating Water evaporation 60% + Thermal treatment Filtering Centrifuge DRY MATTER Fats Proteins Minerals 40% + Antioxidants on loading Purification Pressing Extraction Separation DEHYDRATED PROTEINS Grinding Sleving DEHYDRATED PROTEINS + Antioxydants CCP No.1 CCP No.2 9 SOL_BR_UK_Exe-2014.indd 11 05/03/14 16:15 Expertise and passion "Our strength resides in " the diversity of our staff SOL_BR_UK_Exe-2014.indd 12 05/03/14 16:15 Beyond having the right tools and methods, the best quality and most competitive pricing, it is the passion and expertise of our employees which fuels our high performance product/service solutions. This creates a virtuous circle of ongoing improvements driven by a quality approach, shared values and a strong commitment to serving our customers’ best interests. At SOLEVAL, the search for excellence is everyone’s business. the bedrock of our performance 420 employees The service mindset: our company’s backbone Reliability - Performance - Commitment SOLEVAL’s corporate values are shared by all our employees, and each one, in his or her own specific tasks, is motivated to bring the company’s mission to life on a daily basis by: > Staying close to our customers and actively listening, > Developing products with consistent high quality to meet their needs and constraints, > Integrating all the latest changes in techniques and regulations into the solutions we offer, Committed to the future of our business SOLEVAL, through AKIOLIS, actively participates in the sector’s various professional organizations, on a national level (SIFCO), a European level (EFPRA) and an international level (NRA). Our involvement in work relating to regulations, logistics, quality, best practices and even communications generates synergies that in turn bolster SOLEVAL’s ability to adapt and to anticipate, nourishing our expertise and increasing the effectiveness of the solutions we offer to our customers, whatever their size or geographic location. > Encouraging product innovations and providing project support. This service mindset is what makes SOLEVAL so well-known and highly regarded by its partners, customers and in the marketplace in general. Taking good care of our customers Sales and marketing of SOLEVAL ingredients are managed by the AKIOLIS' Finished Products sales team. About 10 people stay in regular contact with production, administrative and logistics teams to ensure fast, personalized and reliable answers for all our customers’ questions regarding: >Products: calls to tender, drawing up contracts, price quotes, product samples, advice. > Logistics: planning for quantities/delivery dates, assistance with export procedures. > Marketing: market research, product positioning. > Regulations: information regarding materials, products, labelling, export approvals; compliance analysis for projects, assistance in understanding and complying with regulations. > Projects: development of new products and new markets. 11 SOL_BR_UK_Exe-2014.indd 13 05/03/14 16:15 Innovating SOL_BR_UK_Exe-2014.indd 14 05/03/14 16:15 By actively listening to customers’ needs and making the most of the Tessenderlo Group’s Research & Development Center, SOLEVAL constantly innovates and provides personalized support to help its customers* in their own approach to progress and innovation. together Focused on every level SOLEVAL’s quality control, technical and sales teams are all involved in helping our customers pursue their own development goals and initiatives. Attuned to each of their markets and constraints (regulatory, economic and manufacturing), they are able to assist customers in the preliminary stages of technical and marketing plans. And in so doing, they help develop innovative solutions and real competitive advantages in various domains: > Products: inventing and manufacturing specific ingredients customized to meet unique specifications (new needs, new constraints). *A global approach Innovation is all-encompassing. It’s much more than just product improvements. It calls for scientific research, optimization of industrial processes and logistics, anticipation of market trends. On every level, SOLEVAL helps its customers to develop their competitive edge. > Monitoring: to foresee changes in technology, marketing, regulations and environmental issues. > Production: optimizing industrial processes. > Ongoing improvements: logistics, quality, safety and environment. R&D with the Tessenderlo Group for customized ingredients To optimize industrial processes as well as product innovation and project development assistance for its customers, SOLEVAL’s teams draw on the wealth of resources provided by the Tessenderlo Group’s R&D Center. Located in Belgium, this center has a team of experienced researchers, production testing pilots and several laboratories equipped with cutting-edge instruments. 13 SOL_BR_UK_Exe-2014.indd 15 05/03/14 16:15 Sustainable ingredients " SOL_BR_UK_Exe-2014.indd 16 Animal proteins and fats provide sustainable economic and environmental benefits" 05/03/14 16:15 Animal by-products not used for human consumption can provide incomparable energy and nutrition,thanks to their high protein and fat content. Based on its special expertise, SOLEVAL is able to generateadded value from these materials by redirecting them to other industries and making the most of theirintrinsic qualities. This process naturally reduces the amount of raw materials taken from human foodand fossil fuel sources. The company’s activities are therefore fully in line with a sustainable developmentapproach and actively support efforts to solve one of the 21st century’s greatest challenges: meet the world’s growing demands for food while still preserving our planet’s natural resources for the generations to come. for your success (1) According to the latest "Grenelle Environement", by December 31st, 2012, all large companies must draw up a carbon inventory report and implement an action plan to reduce their Green House Gas (GHG) emissions. The use of animal proteins and fats can help. By-products and economic performance When animal by-products are reconverted into raw materials, they generate sustainable financial benefits: > Benefits for users: SOLEVAL supplies its customers with top‑ choice alternative natural ingredients that are competitively priced and absolutely safe and healthy. > Benefits for meat industry professionals: SOLEVAL effectively FOCUS boosts its partners’ profit margins by converting their waste into valuable raw materials. By-products and environmental protection SOLEVAL’s ingredients offer recognized environmental benefits for their users. > Reducing the carbon footprint: Dehydrated animal fats and proteins produced and used in Europe have a limited carbon footprint. They effectively replace primary resources such as palm and soybean oil imported from other continents, thus cutting greenhouse gas emissions otherwise generated by long-distance transport. > Combatting deforestation: the use of animal fats helps reduce the consumption of palm oil, thereby protecting the forests which would otherwise be converted into farmland in palm-oil producing countries. > Preserving our primary natural resources: Meeting consumer expectations Today’s consumers are increasingly knowledgeable and demanding. A product’s exact composition, nutritional value, the origins of its ingredients, the energy consumed to manufacture and transport it as well as the production, environmental and social conditions related thereto, have all become decisive criteria for purchasing one product over another. - The business of rendering animal by-products does not compete in any way with the production of food for human consumption. Quite the contrary, in fact. It helps preserve our agricultural resources and avoid waste. - It also helps preserve fossil resources when fats are used to produce biofuel or green electricity or when proteins are used in bio-fertilization instead of chemical fertilizers. In keeping with the objectives set forth by the "Grenelle Environnement"(1), SOLEVAL is thus an active player in the quest for sustainable development, naturally! 15 SOL_BR_UK_Exe-2014.indd 17 05/03/14 16:16 Consideration of environmental stakes is an integral part of our business. As with all responsible companies, SOLEVAL invests in and applies best practices in all its activities to limit the use of natural resources, respect the environment and improve its integration into the local surroundings. A Responsible Company Commitment Our environmental protection initiatives rely heavily on the involvement of our employees, who are trained in making ongoing improvements in their behavior and implementing best practices in their day-to-day tasks. Limiting the use of natural resources > Water: we are particularly careful not to use too much water when washing our collection and treatment tools. A unique aspect of our particular business is that although we do consume water, we also produce it with a positive end result. SOLEVAL has implemented a system to use the water that results from dehydrating organic matter (330,000 cubic meters per year) as well as that collected from rainfall, thus limiting the need to take water from the environment. > Fossil fuels: over the past several years, our fuel and gas consumption has dropped considerably thanks to our judicious use of energy and our optimized collection routes which reduce the total number of kilometers travelled. Dialogue Thanks to the CLIS (Local Information and Surveillance Commissions), SOLEVAL maintains an ongoing, open dialogue with the local authorities, environmental protection groups and even privatemembers of the community for each of its production sites, keeping them informed about how we conduct our business with transparency. SOL_BR_UK_Exe-2014.indd 18 Respecting the environment Ensuring our neighbors' peace of mind is a major priority for SOLEVAL. For many years, the company has been investing in ongoing improvements to ensure the technical excellence and environmental performance of all our facilities: > Noise reduction: we’re working on reducing noise pollution by purchasing quieter equipment each time we replace any machinery and by improving the sound proofing of our buildings. > Air treatment: our production sites systematically control smoke from combustion; they are equipped with systems to capture ambient air in the processing plants and to treat odors (air purifiers, biofilters and steam oxidizers). > Water treatment: whether it’s done via water purification stations or steam oxidizers, all the water (from processing, purifying or rain) are treated before being reused in our processes or poured back into the natural environment. > Landscape integration: to improve the integration of our industrial buildings within their surroundings, we pay special attention to where and how they’re built, the color of their cladding, the plants, landscaping and grounds maintenance. 05/03/14 16:16 SOLEVAL has made certain commitments to its customers, staff and neighbors, and has clearly posted them at all its facilities. These commitments constitute the non-negotiable foundation of the company’s policies. Driven by its determination to satisfy each of its contacts, the company decided to go beyond regulatory compliance and bring its values to life through a sustainable development approach based on constantly strengthening the reliability of its organization and its technical, logistics and sales performance as well as the skills, commitment and professionalism of all of its teams. Breathing life into our commitments We would like to thank all the SOLEVAL and AKIOLIS Group employees who contributed to the creation of this brochure: Michel CHAPRON, Yohann CHEVALIER, Fabrice COUDRAY, Lucas CROSNIER, Henri ESOUA, Karine GARBAYE, Stephan GRAWITZ, Christophe GUERIN, Olivier LEMAIRE, Jean-Louis LORRIAUX, Bernard MARTIN, Cindy MICHAUDEL, Benjamin MIGNOT, Florence OGIER, Karim PETITJOUAN, Jean-Marc PONTAIS, Hubert STRAUSS, Anne TANNEUR, Florian THEVEU. SOL_BR_UK_Exe-2014.indd 19 05/03/14 16:16 AKIOLIS Group 72, Avenue Olivier Messiaen 72000 Le Mans – France Tél. +33 2 44 81 50 23 www.soleval.akiolis.com [email protected] Reliability - Performance - Commitment SOL_BR_UK_Exe-2014.indd 20 March 2014 – AKIOLIS Group - Sales Depratment Finished products - Design & layout : ekodesign - Editorial content : Communication Department Non-binding document, printed on PEFC certified paper - Photos credit : i-Stockphoto, Phovoir - SOL_BROCH-EN_02 S A L E S C O N TA C T GROUP 05/03/14 16:16