Summary of Benefits and Coverage (presentation)

Transcription

Summary of Benefits and Coverage (presentation)
This Employer Webinar Series program
is presented by Spencer Fane Britt & Browne LLP
in conjunction with United Benefit Advisors
This Employer Webinar Series program
is presented by Spencer Fane Britt & Browne LLP
in conjunction with United Benefit Advisors
Kansas City  Omaha Overland Park
St. Louis  Jefferson City
www.spencerfane.com
www.ubabenefits.com
Summary of Benefits and Coverage:
Complying with the New “SBC”
Disclosure Rules
Chadron J. Patton
Julia M. Vander Weele
April 17, 2012
Presenters
Chadron Patton, JD
Associate
[email protected]
913-327-5137
Julia Vander Weele, JD
Partner
[email protected]
816-292-8182
3
Agenda

Overview

Covered Plans

Appearance and Language

Content and Format

Timing and Distribution

Penalties and Enforcement

Employer Action Steps
4
Overview

Health Care Reform legislation created
new Summary of Benefits and Coverage
(“SBC”) and Uniform Glossary

Consistent format intended to allow plan
participants to easily understand and
compare health coverage options
5
Overview

Final regulations issued
February 9, 2012

Regulations include template
for SBC and Uniform Glossary

24 additional FAQs issued March 19, 2012
www.dol.gov/ebsa/faqs/faq-aca8.html
6
Overview

Applies to:

Grandfathered

Non-grandfathered plans

Fully insured

Self-funded plans
7
Effective Date

Original effective date was March 23, 2012
(but delayed by final regulations)

For participants and beneficiaries who enroll
(or re-enroll) through an open enrollment
period, the first open enrollment period
beginning on or after September 23, 2012

For all others (including new hires and
special enrollees), the first day of the first
plan year that begins on or after September
23, 2012
8
Good Faith Compliance

During the first year that SBC requirements
apply, Departments will not impose
penalties on plans and insurers that are
working in good faith to provide the required
SBC content

The Departments’ goal is to achieve:

Maximum uniformity for SBC recipients

Certainty for plans and insurers that must
provide SBCs
9
Covered Plans

Applies to “group health plans”

Medical and prescription drug

Dental and vision (unless “excepted benefit”)

Health Reimbursement Arrangements (“HRAs”)

Wellness programs and EAPs (if provide
“medical care”)

Counseling under EAP

Biometric screenings in wellness program
10
Covered Plans - Exceptions

Does not apply to:

“Excepted benefits” under HIPAA (e.g., standalone dental and vision)

Most health FSAs

HSAs – generally not considered “group health
plans” but information regarding HSA can be
included with SBC for the high-deductible health
plan
11
Excepted Benefits –
Dental/Vision

Provided under a separate
policy, certificate, or contract
of insurance; or

Otherwise not an integral part of group
health plan

Separate election and separate charge
12
Excepted Benefits – Health
FSAs

Health FSAs that are funded solely through
employee salary reductions are excepted
benefits, or

If employer contribution is either less than
$500 or no more than a dollar-for-dollar
match

If not “excepted benefit” same rules as
HRAs (integrated vs. stand-alone)
13
HRAs

HRAs are generally considered “group
health plans” and not “excepted benefits”

Stand-alone HRA must provide its own SBC

“Integrated” HRA can combine SBC for
major medical plan with description of HRA
in appropriate SBC template spaces
14
Physical SBC Requirements

SBCs must satisfy specific requirements
relating to:

Appearance

Language

Content

Format
15
Appearance/Format

SBCs must:

Be provided in a form authorized by the
Departments

Be completed consistent with corresponding
instructions

Be presented in a uniform format

Not exceed four pages in length (i.e., four
double-sided pages)

Not include print smaller than 12-point font
16
Separate SBCs?

Employers do not have to provide separate
SBCs for each coverage tier (e.g., self, self
plus one, or family) within a benefit package

Same rule applies to separate cost-sharing
structures (e.g., deductibles, copays, or
coinsurance) and coverage add-ons (e.g.,
health flexible spending accounts, health
reimbursement arrangements, health
savings accounts, or wellness programs)
17
Combined with SPD

SBCs may be provided either on a standalone basis or in combination with other
summary materials (e.g., the SPD) so long
as:

The SBC information is intact and prominently
displayed at the beginning of the materials (e.g.,
immediately after the SPD’s table of contents)

The timing rules for providing SBCs are satisfied
18
Language

SBCs must be provided:

In a culturally and linguistically appropriate
manner


Same standard for providing appeals notices
Using terminology that is understandable by the
average plan enrollee
19
Non-English Language
Requirements

If SBCs are provided in US counties in
which at least 10% of the population is
literate only in the same non-English
language, plans and insurers must provide:

Interpretive services in the non-English
language

Written translations of the SBC, on request, in
Spanish, Chinese, Tagalog, and Navajo

Disclosure, in the English version of SBCs, of
the availability of language services in the
relevant non-English language
20
Affected Counties


The currently affected counties include:

San Francisco County, California (Chinese)

Two counties in Alaska (Tagalog)

Apache County, Arizona; McKinley County, New
Mexico; and San Juan County, Utah (Navajo)

Numerous counties of 24 states and Puerto Rico
(Spanish)
The full list of counties may be accessed at:
http://www.cciio.cms.gov/resources/factsheets/clas-data.html
21
Content

Uniform definitions of standard insurance
and medical terms

Description of the coverage, including costsharing, for each of the categories of
“essential health benefits” described in
PPACA, and for other benefits, as identified
by HHS

Exceptions, reductions, and limits on
coverage
22
Content (continued)

Cost-sharing provisions, including
deductible, co-insurance and co-payment
obligations

Renewability and continuation of coverage
provisions

Examples of common benefits scenarios
based on recognized clinical practice
guidelines
23
Content (continued)


For coverage beginning on or after January
1, 2014, a statement of whether:

the plan or coverage provides “minimum
essential coverage”

the plan or coverage meets applicable minimum
value requirements
A statement that:

the SBC is only a summary; and

the plan document, policy, insurance certificate,
or contract should be consulted to determine the
governing contractual provisions
24
Content (continued)


Contact information, such as:

a customer service telephone number for
questions; or

an internet address for obtaining a copy of the
plan document or insurance policy, certificate, or
contract
Internet address or similar contact
information for obtaining a list of network
providers
25
Content (continued)

Internet address or similar contact
information for obtaining information on
prescription drug coverage

A uniform glossary, including:

an internet address for obtaining the uniform
glossary;

a contact phone number for obtaining a paper
copy of the uniform glossary; and

a disclosure that paper copies of the uniform
glossary are available
26
Content (continued)


SBCs do not need to include:

Information on premiums, or

Cost of coverage (for self-insured plans)
SBCs are not required to include a
statement about whether the plan is
grandfathered under health care reform,
though plan sponsors may voluntarily
choose to include one
27
State Law Requirements

Insured plans may need to comply with state
laws that require separate, additional
disclosure requirements

If the required information is in addition to
SBC mandated content, it must be provided
separate from the SBC but could be
distributed at the same time
28
Coverage Examples

Regulations allow the Departments to
identify up to six coverage examples for
inclusion in SBCs

However, the compliance guidance includes
information for only two coverage examples:

Having a baby (normal delivery)

Managing Type II diabetes (routine maintenance
of a well-controlled condition)
29
Coverage Examples (cont.)

The coverage examples include:

A brief description of major services related to
the condition

Sample care costs and related categories

Standard assumptions

Specific medical condition information, including
dates of service, diagnosis and billing codes,
and allowed charges associated with each
scenario
30
Coverage Under Expatriate
Plans

SBCs need not summarize coverage for
items or services provided outside the US

Expatriate plans or their insurers can
provide an internet address for obtaining
information about benefits and coverage

If an expatriate plan provides coverage
available inside the US, the plan or insurer
must provide a compliant SBC that
summarizes the benefits and coverage
available inside the US
31
Format

The Departments have provided a template
for use by group health plans in preparing
SBCs:
www.dol.gov/ebsa/pdf/SBCtemplate.pdf

For an example of a sample completed SBC
see:
www.dol.gov/ebsa/pdf/SBCSampleCompleted.pdf

Authorized for use only with respect to
coverage beginning before January 1, 2014
32
Sample Template
Important Questions
Answers
What is the overall
deductible?
$
Are there other
deductibles for specific
services?
$
Is there an out–of–
pocket limit on my
expenses?
$
Why this Matters:
What is not included in the
out–of–pocket limit?
Is there an overall
annual limit on what
the plan pays?
Does this plan use a
network of providers?
Do I need a referral to
see a specialist?
Are there services this
plan doesn’t cover?
33
Use of Template

The form language and formatting in the
SBC template must be precisely reproduced

Departments indicated that:

Minor adjustments are permitted to the SBC
template’s row or column sizes to accommodate
the plan’s information, so long as the information
is understandable

The deletion of columns or rows is not permitted

Rolling over information from one page to
another is allowed
34
Use of Template (cont.)

The ordering of charts and columns should not be
changed

Only certain abbreviations may be used

The SBC template header must be included only on
an SBC’s first page

The SBC template footer must be included only on
the SBC’s first and last pages

OMB control number information included in the
template should not be displayed

Barcodes or control numbers can be added to an
SBC for quality control purposes
35
Best Efforts Rule

In some cases, plan terms that must be
included in the SBC cannot reasonably be
described in a manner consistent with the
template and the instructions

If this occurs, the plan or insurer must
accurately describe the relevant plan terms:

Using its best efforts

In a way that is as consistent with the
instructions and template format as reasonably
possible
36
Coverage Periods

The SBC template requires plans or insurers
to include coverage information in SBCs

SBCs may reflect the coverage period for a
group health plan as a whole

Plans or insurers are not required to
individualize a coverage period for each
individual’s enrollment (e.g., if an individual
enrolls in a calendar year plan on January 19,
the coverage period can be the calendar year)
37
Standardized Insurance and
Medical Terms

Health care reform requires SBCs to include
uniform definitions of:

Insurance-related terms

Medical terms
38
Uniform Definitions

The regulations adopt a two-part approach
for satisfying the uniform definitions
requirement


First, the regulations include a uniform glossary
of health coverage terms and definitions, which
must:

Be made available to participants and beneficiaries in
connection with the SBC

Satisfy the appearance and form requirements for
SBCs
Second, the SBC template includes a “Why This
Matters” column
39
Uniform Glossary

Includes definitions of insurance, medical
and additional terms, to be provided with
SBCs

Provides simple, descriptive definitions
intended to:


assist consumers in understanding terms and
concepts commonly used in health coverage

be educational in nature
www.dol.gov/ebsa/pdf/SBCUniformGlossary.pdf
40
Distribution – Responsible
Party

Self-funded plans


Plan Administrator (but may look to TPA for
assistance)
Fully insured plans

Insurer responsible for providing SBC to plan
sponsor

Insurer and plan administrator jointly responsible
for distribution to participants and beneficiaries

If one complies, both comply

If neither comply, both liable
41
Distribution – Responsible
Party

Carve-Out Arrangements (pharmacy benefit
manager, behavioral health organization)

Plans and issuers must coordinate with service
providers and each other to ensure that the SBC
is accurate

Plan or issuer may enter into binding contractual
arrangement with respect to SBC and will
generally not be subject to enforcement for
service provider’s failure
42
Distribution - Recipients

SBC must be distributed to:

Participants

Beneficiaries

Prospective enrollees

Special enrollees

COBRA qualified beneficiaries

COBRA qualifying event does not, itself, trigger SBC
requirement, but during open enrollment period,
COBRA beneficiary has same right to SBC as an
active employee
43
Distribution - Timing

Insurers to plan sponsor:

As soon as practicable following receipt of
application, but no later than 7 business days
after receipt of application

If subsequent changes, insurer must update and
provide new SBC no later than first day of
coverage

Upon request, as soon as practicable, but no
later than 7 business days after request

Upon renewal (similar rules as participants)
44
Distribution - Timing

Plan to Participants/Beneficiaries:

At initial enrollment (all benefit package options)

With initial enrollment materials

If none, no later than first day of eligibility

For special enrollees, within 90 days of enrollment
(same as SPD)
45
Distribution - Timing

Plan to Participants/Beneficiaries:

At renewal or reenrollment (only current benefit
package)

If renewal requires written application (or opportunity to
change coverage), with written application materials

If renewal is automatic (and no opportunity to change
coverage), at least 30 days prior to the first day of the
new plan year
46
Distribution - Timing

SBC must also be provided, upon request, as soon
as practicable, but no later than 7 business days
following the request

Provided = sent
47
Distribution – Timing

Mid-year changes to SBC that constitute
“material modification” require 60-day
advance notice

“Material modification” = change that would
be considered by average plan participant to
be important change in covered benefits or
other terms of coverage
48
Distribution - Methods

Distribution within workplace may not be
sufficient if dependents are covered

Single SBC sent by mail to
family’s last known address if
dependents are covered

Multiple SBCs must be sent if beneficiary is
“known” to reside at a different address
49
Distribution - Methods

For current enrollees, must satisfy ERISA
electronic disclosure rules

OK for participants who can effectively access
electronic documents at any location where they
are reasonably expected to perform their work
duties and for whom access to the employer’s
electronic information system is an integral part
of those duties

For others, need affirmative consent
50
Distribution - Methods

For eligible but not enrolled participants and
beneficiaries, more lenient standard for
electronic distribution

SBC can be provided electronically if all options
“readily accessible”

Must provide paper copy, free of charge, upon
request

If Internet posting, must send paper or electronic
notice about how to access (model postcard
language available)
51
Penalties

Fine of up to $1,000

Each failure to provide an SBC is a separate
violation

Excise tax for group health
plans under Code Section
4980D
52
Enforcement

Three federal agencies share enforcement:

Department of Labor;

IRS; and

Department of Health and Human Services

As a result, enforcement mechanisms and
precise penalty amounts may differ

More guidance is expected
53
Employer Action Steps

Coordinate with insurers and TPAs

Determine number of SBCs that must be
prepared (depending on number of plans
and benefit packages)

Prepare and/or review SBC

Distribute
54
Thank you for your participation in the Employer Webinar Series.
This program, has been approved for 1.5 (General)
recertification credit hours toward PHR, SPHR and GPHR
To obtain a recording of this presentation, or to register for
future presentations, contact your local UBA Member Firm.
This Employer Webinar Series program
is presented by Spencer Fane Britt & Browne LLP
in conjunction with United Benefit Advisors
Kansas City  Omaha Overland Park
St. Louis  Jefferson City
www.spencerfane.com
www.ubabenefits.com
55