August-2014 - Etech Global Services

Transcription

August-2014 - Etech Global Services
August-2014
NEWSLETTER
Hello ETECH! Welcome to our August newsletter!
Being a positive influence is a character commitment that every leader should be required
to make. Not only will being positive have a productive impact on your company but there
are personal benefits to be gained as well. There have been many studies done on the
power of positive thought and the conclusions drawn show that positive thinking has been
proven to reduce stress, help people live longer, improve one’s overall well-being and
enable people to better cope with the anxieties of this world.
Many people understand the benefits of being positive; the real challenge is the execution! I have often been asked, “How can I remain positive especially when others around me are so negative?” I have
recently read several articles and books on positive thinking. There were several common strategies that
these articles contained that I wanted to share with you below. I have tried many of these in my own life
and they work!
Admit you are negative! The first step to overcoming any problem in life is to admit that there is a problem. Whether it is gossiping about a fellow team member, or complaining about a comp plan, or believing
that you can’t achieve something … these attitudes all contribute to a non-healthy situation.
Avoid Negative Influences.
This includes the following:
• “Friends” or fellow team members who are always complaining. You don’t have to look very far or
hard to find these people. Fire them from your life!!
• The news….Murder, war, rape, fiscal deficits, rising gas prices… During my recent recovery from back
surgery, I had much time to watch a lot of Fox News. How discouraging! If you need your daily news
fix, then turn to resources such as www.happynews.com or www.goodnewsblog.com.
Surround yourself with positive people!
I love hanging around people with positive people. Why? Because after interacting with them I always
feel better. Their positive nature is contagious! Their smile alone energizes me!
Saturate yourself with positive books, quotes, e-newsletters and music.
You can never have enough positive influence in your life! Commit to being a lifelong learner and make
sure part of that learning is focused in this area.
Take care of yourself!
Eat healthy, eliminate soda from your diet and drink lots of water, exercise, and stop smoking! The better you feel about yourself, the more positive you will feel. The more positive you feel, the better you
will take care of yourself. Try it!
Form a relationship with God.
Pray, meditate, have a conversation, seek Him. We live in a fallen world but God has created each of
us for His purpose. The closer you draw to Him, the clearer His purpose for your life becomes. There is
nothing more positive that I have experienced in my life then when I finally realized and accepted the
fact that God had a purpose for me.
Experience People
Innovative Technology
Remarkable Results
2
August-2014
NEWSLETTER
Be a positive influencer by serving others!
There is no greater reward that I have ever experienced than helping someone in need. As you incorporate the 6 strategies above into your own life, you will want to share your new found positive thinking
with others. Serve them well!
Wow, these are some great reminders and ideas that can really make a difference in your life and Etech
as a whole. What if each of us committed to embracing these 7 strategies each day? Can you imagine
the remarkable difference that would be made with us, our customers, our teams and our communities?
I can!!
Thank you all for everything that you do to make ETECH a great place to work and play. I promise you
that I will choose to be a positive influence each and every day. Together we can make the world a better place, one day … one conversation … one action at a time.
Until next month, may God bless each of you and may He continue to watch over our company. Have a
great day!
About Etech Global Services
Etech Global Services is a leading provider of intelligent sales and service solutions utilizing inbound and
outbound voice and live chat. We understand the importance of customer relationships. That’s why all
of our solution strategies are driven by the ‘voice of the customer’. Our stringent QA process ensures an
ever-improving customer experience. We also gather critical business intelligence data from each customer interaction. And we do everything with the highest integrity and quality possible. These differences allow us to provide industry-leading service, stellar CSAT scores, and high performing sales and service
solutions that enable our clients to increase revenue and delight their customers. For more information:
www.etechgs.com
12 Etech Leadership Characteristics
Experience People
• INTEGRITY
• ADAPTABILITY
• VALUING PEOPLE
• HUMILITY
• TEAM WORK
• CREATIVITY
• ACCOUNTABILITY
• TEACHABILITY
• COMMUNICATION
• POSITIVE INFLUENCE
•
• COURAGE
VISION
Innovative Technology
Remarkable Results
3
INDEX
04
What’s a Pencil War?
04
Woodmen of the World Day!!!
05
Connecting School with Work
05
Tuition Reimbursement
06
Luau-Style R&R
08
Carnival Time
08
Great Summer Reads
08
Wellness Board
08
New Hire Phenomenons!
09
Sam Ford
10
Rewards & Recognition Etech Dallas
10
Eat the Cookie
11
Bandana Day
11
Cross Country New Reps
11
Etech Dallas Human Resources Manager
12
Sock & Hat Day
12
Cross Country Selling Techniques
13
ETECH live art auction nets more than $300 for school
13
Family Crisis Center of East Texas
14
Woodmen of the World Employee Appreciation!!
14
Community Outreach Program
15
Bingo Blow Out!!
15
Citizen Security and Justice Program
16
Lufkin Theme Week!!!
16
Training Session with Rosalena
17
Mocktail Competition!
17
Happy Birthday, AT&T Biz!
18
To share is to care!
19
Independence Day Celebrations
20
R and R Celebrations
21
Living the Vision, True Etech Style!
21
Happy Friendship’s Day!
22
Happy 3rd Anniversary, Cox Biz!
22
Theme Days
04
06
07
20
August-2014
NEWSLETTER
What’s a Pencil War?
Nacogdoches had a Back to School Pencil War to collect pencils for the children in need. Employees who
turned in pencils received a chance in the drawing for a $25 gift card. The gift card winner was Joyce
Beighey of Facilities. Employees could vote for one of 3 leaders by putting their pencils in the box for
that particular leader. The competitors were Josh Robinson of CenturyLink with a total of 51 pencils,
Ben Johnson with 176 pencils, and the winner with 292 pencils collected was David Carrizales, Director of Operations. A team of 5 employees, representing 5 different campaigns in the Nacogdoches
Center, sprayed David with Silly String to celebrate! (And we even provided safety glasses.) What a great
sport David was, all for a good cause. Thanks to the generosity of Etech employees, a total of 519
pencils were collected which will be donated to the Solid Foundation, a non-profit group who provides
tutoring and support to school-age children in the Nacogdoches area.
Woodmen of the World Day!!!
Woodmen of the World Day!!! Woodmen of the World not
only help take care of our employees with great benefit
plans, Chris Green and Steven Pine also pampered our
employees by cooking hamburgers and hot dogs.
Experience People
Innovative Technology
Remarkable Results
5
August-2014
Connecting School with Work
NEWSLETTER
On July 29th, 34 local high
school students descended
on the Nacogdoches Center
to participate in the Gear
Up program. This program,
funded through grants from
the U.S. Department of
Education and in cooperation with Stephen F. Austin State University, aims to prepare students for the workplace and assist
in their success after high school. Students participated in job
shadowing with many Etech leaders and administrative staff
so they could see how knowledge and skills from school apply
at work, what different jobs are all about, and get a glimpse
“behind the scenes”.
While we know this was beneficial for the students, here are
some of the comments that Etech leaders also had to say about
the experience: “My student asked great questions that showed
she was thinking.” “The students were polite and seemed quite
interested.” “Before this experience, some of the kids didn’t
understand what Etech was all about.” “I think it made the students happy to know that business professionals cared enough
to share insight about the different jobs.”
Tuition Reimbursement
On August 6, Nacogdoches had 13 employees who received tuition reimbursement checks totaling almost
$12,000! These are just a few of the many employees in all our centers who have participated over the
years. In total, the company has distributed $847,000 since the tuition reimbursement program began.
Congratulations to the current recipients from Nacogdoches for the Spring semester:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Jennifer Cardenas-Marin
Tremishia Freeman
Nia Hayes
Eric Moreno
Cori Redfield
Sala Sherels
Latoya Wetzel
Rachel Fisher
Madison Harris
Mariah Lavallais
Hilary Peace
Emily Shaw
Curtis Vanegas
Latoya Wetzel
Experience People
Innovative Technology
Remarkable Results
6
August-2014
NEWSLETTER
Premium Telecom C2C Client is Where It’s At!
It’s official! Nacogdoches has launched popular Telecom C2C campaign. This sales chat program provides
chat assistance to customers shopping on the Telecom Wireless plans through website and OCR’s use their
sales skills to influence the customer to place an order with it. OCR’s also use these sales skills to sell
add-ons of accessories and additional lines of service all while providing a world class customer experience. After 4 weeks of training with Matt Cole, Justin Levings, Manish Narwani and Linda Johnson our
first classes have been handed over to the operations team! The future of this Telecom Wireless campaign at Etech looks bright! Our successful launch out of the gate has allowed us to continue to grow
the program with more agents being recruited for this amazing program. Client is also, giving Etech an
opportunity to start a Spanish bilingual version of the Telecom Wireless sales chat campaign. Etech will
be the only vendor partner with this line of work, a great opportunity for us to shine even more.
Included are a couple of pictures from our site visit with Glenn Davis. Glenn was very impressed with
Etech’s leadership and talent.
Nac Telecom Wireless Team: *Left to Right* - Sohel Shaikh (SC), Glenn Davis (Campaign -Manager of Internet Sales), PD Mitchell (SC), Shane Cone (QA), Jeff Arnold (AL), Brittany Faulkner (SC), Kaeleb Kelley(SC). Not Pictured: Sunil Patel(SC), Hillary Peace (QA)
Experience People
Innovative Technology
Remarkable Results
7
August-2014
NEWSLETTER
Luau-Style R&R
A summer time R&R deserves a tropical, luau theme. That’s
exactly what we had at Nac’s July R&R celebration. Games
included musical chairs and the limbo. Congratulations
to all the participants! You are all winners for your great
efforts and the high performance you have achieved. We
appreciate you!
We are so happy that you’re a part of our team! Here’s wishing the best of blessings and
good luck on your Happy Birthday!
Nacogdoches Center
Jennifer CardenasMarin
Robin Talton
Renaldo Hunt
Emily Richardson
Melissa Skelton
Faith Jordan
Sakai Fuggett
Theresa Graham
Experience People
9/1
9/1
9/4
9/6
9/6
9/7
9/10
9/10
Matthew Cole
Mikeal Brimer
Britnie Jeffress
Lance Moore
William Yarborough
ABreisha Ware
Megan Peace
Regine Demison
Innovative Technology
9/11
9/11
9/11
9/12
9/12
9/14
9/15
9/16
Remarkable Results
Jordan Comparin
Zena Tutt
Mary Sommers
Emily Shaw
Julie Hinson
Todd Bennett
Kevin Vanderende
Thomas Sharp
Patricia Montgomery
9/17
9/18
9/19
9/21
9/23
9/24
9/26
9/29
9/29
8
August-2014
NEWSLETTER
Carnival Time
Everyone knows with summer comes many great activities, among those are carnivals, fairs and amusement parks. We here in Huntington decided to bring some of the excitement to our team. We have
started to prepare our floor for a little carnival fun. We have planned a few games they can play with
their Sales Coach as they get a sale, and then a few just for fun.
Wellness Board
Great Summer Reads
Here in Huntington we
have several people who
enjoy a good book. So we
have done some research
and found some really
great choices. These include “The Matchmaker”
by Elin Hilderbrand, “Before the Flock” by David
Inglis and “China Dolls” by
Lisa See.
We all know that there are many things that
can cause us stress, as a part of our Health and
Wellness Board we posted several stress reducing
tips. Some of these may be as simple as reading a
magazine, taking a nap or singing a song.
New Hire Phenomenons!
New Hires, Hollie Lloyd & Miguel Celestinos, are shining
brightly in training! These agents have excelled in performance and have a very bright future ahead of them with
the Time Warner campaign!
Thank you and welcome to the Etech Family!
Experience People
Innovative Technology
Remarkable Results
9
August-2014
NEWSLETTER
Sam Ford
I am extremely pleased to announce the promotion of Sam Ford to the role of
Assistant Sales Coach in the Rusk Center. Sam has been with Etech for two and a
half years. Sam began his Etech career as an agent with Time Warner Cable and then
worked AT&T West Winback in the Rusk Center. He then spent over a year in the Nacogdoches Center as a Trainer. He has trained a number of campaigns. Sam came back to
Rusk to lead the Compliance Point and UT Health campaigns. Prior to working at Etech,
he worked as a team manager and trainer with another call center for over 3 years.
A native of Rusk, he graduated from Rusk High School in 1992 and then attended Lon Morris College in
Jacksonville and University of Mary Hardin-Baylor in Belton. During his free time, he is involved in the
Cherokee Civic Theatre in Rusk, and is involved with the Cherokee County Relay For Life.
Thanks for all your hard work and dedication, Sam.
Kindle Fire
Congratulations to Agent, Darielle Price
(Pictured with Intern Kenneth Anderson) &
Campaign Manager, Tyson Pradia for winning
new Kindle Fires!
Like a vintage auto, your value
increases year after year. Happy birthday to for one of the
best and loyal employees ever!
Lufkin
Center
Experience People
Darielle had the most FIOS TV Sales for her campaign and Tyson won the Managers competition for
most FIOS Sales! Congratulations Darielle & Tyson
for a job well done!
Dante Guerrero
Mariah Page
Octavia Norman
Margerette Burnette
Catherine Donnell
Amanda Nash
JEANNE SHUELL
Samantha Stanley
Innovative Technology
9/1
9/1
9/2
9/2
9/3
9/3
9/11
9/13
Remarkable Results
Jerry Handy
Debra Davis
Renee Childress
Tanyia Manausa
Michael Hughlett
Christina Roland
Krystal Currie
Mary Mize
Lanickia Dennis
9/16
9/17
9/24
9/25
9/25
9/26
9/27
9/30
9/30
10
August-2014
Rewards & Recognition Etech Dallas
NEWSLETTER
Etech Dallas recognizes agents for their monthly Rewards & Recognition celebration! Way to go, team!
You are appreciated for all of the hard work that you do!
EAT THE COOKIE
Managers and agents were challenged to a game of EAT THE COOKIE. A cookie was placed on their forehead and without using their hands they had to get the cookie in their mouth and eat it!! A BLAST it
was!!!
Experience People
Innovative Technology
Remarkable Results
11
August-2014
Bandana Day
Palm Beach, LLC employees wear their stylish bandanas for “Bandana Day!” Seated Left
to Right: Michael Almazan (Account Leader),
Vaneeta Arora (Sales Coordinator-Mediacom),
Diamond Harris (Mediacom Agent), and Dahlia
Tusa (HR Manager/Recruiter).
NEWSLETTER
Cross Country New Reps
Some of the new hires for Palm Beach Center- Etech’s
new campaign are from Left to Right, Sheala Stewart,
Shaniqua Williams, Michael Almazan (Account Leader), Tierra Whattley, Cedricka Green, standing left to
right, David George, Paola Guerrier, Diamond Harris
and Derrick Jacobs. Not pictured are Lacresha Byrd,
Shaquila Davis and Windie Guerrier. The first week
began great with several sales made by many of the
above mentioned representatives!
Etech Dallas Human
Resources Manager
Etech Dallas Human Resources Manager,
Tyrus Gamble, welcomes New Hires on
August 8, 2014!
Welcome to the Etech family!
Experience People
Innovative Technology
Remarkable Results
12
August-2014
NEWSLETTER
Sock & Hat Day
Sock Day
Palm Beach Center, LLC doubled up on two fun
filled themed days, “Show your Socks Day” and
“Hat Day.” Some of the employees pictured
were Greg Kirkpatrick, Derrick Jacobs, Shelley
Rigby, Dahlia Tusa, and Adele Dorisme.
Palm Beach Center, LLC enjoys having some fun
with “Show your Socks” day.
Participants include Shaquila Davis (Mediacom
Agent), Dahlia Tusa (HR Manager/Recruiter),
Michael Almazan (Account Leader) and Adele
Dorisme (Mediacom Agent).
Cross Country Selling Techniques
Michael Almazan, Account
Leader for Palm Beach
Center- Etech explains
selling techniques to
Shaniqua Williams, new
hire for the Cross Country
campaign.
Other new hires for the
program are seated right
to left, Sheala Stewart
and Tierra Whattley.
Experience People
Innovative Technology
Wishing that all the sunshine and
the colors of the rainbow fill your
days Happy Birthday!
Dallas Center
Sean Toomer
KENNETH ANDERSON
semetrice valentine
kennalee pincheira
Devin Hawk
Tyrus Gamble
Courtney Colston
Charles Woods
Jerrel Clemons
Samantha Ross
Aqueelah Muhammad
Remarkable Results
9/6
9/7
9/13
9/15
9/15
9/18
9/21
9/22
9/23
9/27
9/29
13
August-2014
NEWSLETTER
ETECH live art auction nets more than $300 for school
supply drive
A local artist is using his talents for good. Blake Bean, an ETECH employee, donated several of his handmade, one-of-a-kind paintings to the first ever ETECH live art auction Friday afternoon.
The art is truly unique because he even makes the canvas out of blankets, sand, and glue.
The auction raised more than $300, and all of the money is going toward a good cause.
“One of our agents, Mr. Blake Bean, donated six of his hand-crafted art pieces that we auctioned off, and
those proceeds are going to go to our back to school supply drive so everything that we have sold today is
going to help us go out and buy supplies,” said Alana Culpepper, ETECH human resources manager.
If you missed the auction but would like to donate, you still can. You can make donations or drop off
school supplies at ETECH just ask for Alana.
Family Crisis Center of East Texas
Susan Robertson from family crisis center contacted
Lufkin ETECH about doing a
clothe drive for them. They
were lacking in donations and
needed clothes for the families they assist. Thanks to the
efforts of the recruiting team
we were able to make a nice
donation to them!
Experience People
Innovative Technology
Remarkable Results
14
August-2014
NEWSLETTER
Woodmen of the World Employee Appreciation!!
On Thursday August 7, Chris Green with Woodmen of the World came to Etech to say “thank you” in a BIG
way! He provided free hamburgers and hot dogs to ALL employees to thank us for choosing Woodmen of
the World as a supplemental insurance agency. Everyone enjoyed a great meal and big smiles from Chris!
A special thank you to Lottie, Larry, Dianne, and Sarai for all their help.
Community Outreach Program
Rosalena Robinson representing
StrobeTECH as one of the presenters invited at a church Youth
Convention in the Rose Heights
Community with over 50 in attendance.
Facilitated Job Readiness WorkshopCovered:
Resume and application letter
Telephone interview
Interview
Work ethics
Communication skills
Experience People
Innovative Technology
Remarkable Results
15
August-2014
NEWSLETTER
Bingo Blow Out!!
Lufkin ETECH was asked to come to Larkspur Assistant Living and play BINGO with the residents! What a
great time we had!!! Awesome door prizes were giving and when we left we were asked when we were
coming back!!! Awesome time giving back to them!
Citizen Security and Justice Program – Job Readiness
Workshop 2014
From July 15-17, 2014 - Rosalena Robinson represented
StrobeTECH at the Citizen Security and Justice Program
in providing relevant tips and suggestions to a class of
job seekers; ages ranging from 17 – 25 yrs old.
These potential workers to our society got a good idea
from the viewpoint of our Human Resource Department
Manager. Topics covered included: Compiling resume,
interviews (telephone and face to face), work ethics,
and communication skills. The workshop concluded
with a mock interview session for each participant.
They were educated on qualities that are looked for in
a potential employee to any company and for them to
do some introspection on what their long term goals
and ambitions are.
A note from the organizer at CSJP to Rosie stated
“Thanks a Million!” for her assistance. Truly…these job
seekers are now ready to become a part of the working
class!
Experience People
Innovative Technology
Remarkable Results
16
August-2014
NEWSLETTER
Lufkin Theme Week!!!
What a fun time we had during THEME week!!! Crazy Hat Day, Tacky Tuesday, PJ Monday, Rockstar
Thursday and Flip Flop Friday!
Denies Campbell’s photo clicks Training Session with
with the Resturant.com team Rosalena
Center Director – Denies Campbell (center) in a
photo moment with the Restaurant.Com team. L
to R: Renea Tucker; Tashana Grant; Nikeita Scott;
Kevin Campbell; Terry-Ann Palmer; Cordel Norman;
Danny Garrett; Rosalena Robinson; Christine Barrett; Andrea Baker (partially hidden); Joel Asobo
and Asheur Bulgin
Experience People
Innovative Technology
Restaurant.Com agents in a training Session
with Rosalena
Remarkable Results
17
August-2014
Mocktail Competition!
NEWSLETTER
The new way to bid goodbye to the scorching heat was a Mocktail Competition. When the audience gets
to see and taste these non-alcoholic refreshment drinks made from scratch by Etech employees trying to
compete with each other to make the best drink, you can imagine the level of excitement among them.
The competition was tough in this mix-ology challenge! The Judges Divya Barot, HR and Admin and
Rashmin Barot, Assistant Director – IT gave away the top 3 prizes for the drinks they found the most
innovative and intriguing. Anu Antony & Felcy Lourdswamy bagged the first prize for their interesting
Tornado Twist, Rahul Gangwani & Ami Patel came in a close second with their delicious Snake Bite, and
Vishwa Mehta & Miral Sarvarkar were at the third place with their mild Peach Blush. All the winners were
given a chance to serve their recipes at the Work Life Balance counter. The teams earned a handsome
profit which was donated to a charity in the name of Mother Teresa in Ahmedabad.
Happy Birthday, AT&T Biz!
This August, AT&T 22-States Business C2C completed 4 years with Etech. Over the last 4 years the team
has shown drastic improvement in efficiency which has impressed AT&T as well as the LivePerson clients.
One of the major KPIs for the process is Willingness to Recommend %, and according to LivePerson, the
WTR% that our team delivers every month is higher than any other AT&T Residential and Wireless chat
accounts that LivePerson handles through other contact centers.
The anniversary was celebrated with a traditional cake cutting ceremony in the presence of all the leaders from various departments. On this special occasion, a photo cake was organized for which displayed
the evolution of the AT&T logo over the years, which is a symbol of growth, and inspiration for everyone
including this brilliant team. Also, AT&T clients left a very motivating voice message for the team, which
was played on the floor during the ceremony, and it proved to be the ‘icing’ on the cake. The celebration
was concluded with a message which our AT&T clients and Etech Senior Leadership always quote – “The
best is yet to come!”
Experience People
Innovative Technology
Remarkable Results
18
August-2014
NEWSLETTER
To share is to care!
As you grow older, you will discover that you have two hands, one for helping
yourself, the other for helping others.
Yes, with the same feeling, Etech Gandhinagar, like Etech Baroda was walking
the talk. It is with great pleasure we announce that the team was able to donate
more than 18,000 INR. The Mocktail competition winners along with all other
employees at Etech helped in reaching this milestone figure.
Etech donated this amount to Missionaries of Charity
that takes care of orphan kids. It was indeed a heart
touching event to see kids being abandoned when they are born; however, it
was with great pride we say that the team could contribute and make a difference in their lives. The Missionary of Charity is a Roman Catholic Latin Rite
religious congregation established in 1950 by Mother Teresa. It consists of over
4,501 religious sisters and is active in 133 countries. A member of the Congregation must adhere to the
vows of chastity, poverty, obedience, and the fourth vow, to give wholehearted free service to the poorest of the poor.
Let’s thank Anu Antony, Veena Shetty, Hitesh Patel, Rutesh Dave, Ankit Panwar, Jatin Chouhan and
Rahul Gangwani to visit the place and contribute in Etech’s stead.
We ourselves feel that what we are doing is just a drop in the ocean. But the ocean would be less
because of that missing drop – Mother Teresa
Premium Telecom Campaign Rocks!
Telecom Wireless C2C campaign witnessed women power this summer, on the floor. 5 female team members lead their teams and competed head on with each other to win the competition. It was great to see
the female captains encouraging their teams to get more sales and win the amazing goodies. There was a
fierce battle between the all the captains and one team emerged as the undoubted winner.
During the contest, a remarkable number of sales were achieved. All the TMs enjoyed the floor contests
and will definitely look forward to more similar contests.
Experience People
Innovative Technology
Remarkable Results
19
August-2014
Independence Day Celebrations
NEWSLETTER
It was August 15, 68th year of India’s Independence, and Etech India was all excited to celebrate it with
a bang. ‘Traditional’ was the theme of the day that brought all the colors, culture and diversity of our
people together under one roof. Both the centers decided to test their employee General Knowledge
by conducting a quiz. Etech Baroda organized the most awaited event of the month the Grand Finale of
‘Who’s The Smartest.’ It was a nerve wrecking experience for the audience to wait and see who the winner amongst the 5 finalists is. Moreover, the audience rounds kept the spectators on their toes in hope to
bag in some goodies.
Etech Gandhinagar, not far behind, decided to have a quiz competition of their own in which the questions were asked on anything regarding India. 10 players were chosen in the elimination round based on
‘passing the parcel’. It was a nail biting finish to the end for the 5 participating teams. The winners in
both the centers were awarded exciting prizes. These events couldn’t have been possible without the
support of the respective WLB Teams and Center Directors.
May your wishes all come true and your dreams be
comforting too. Happy Birthday!
Jamaica, Palm Beach Center,
LLC, Rusk & Huntington Center
Experience People
Innovative Technology
Rhoda Smith
Peter-Gaye Whyte
Alex Williams
Thelia Thompson
Grey Melbourne
Nastassya Foster
Dahlia Tusa
William Kirkpatrick
Pamela Parsons
Stephen Grimes
Remarkable Results
9/12
9/1
9/20
9/21
9/22
9/24
9/12
9/21
9/23
9/24
HUN
JAM
JAM
JAM
JAM
JAM
PAL
PAL
RUS
RUS
20
August-2014
NEWSLETTER
R and R Celebrations
It was a fun-filled time to recognize our team members for their excellent work in our monthly Rewards
and Recognition ceremony. Along with that, the birthdays of employees was also celebrated with a
traditional cake cutting ceremony. Getting rewarded and applauded in front of the whole centre holds a
special value for everyone and the team ensures the appreciation and hype doesn’t end with the ceremony; it continues. Along with it, the team had fun filled moments of games in which many team members
participated and all joined in applause.
Many things have changed over the years, but you’re still the same great person you always have
been. Here’s wishing the best of blessings and good luck on your Happy Birthday!
Gandhinagar Center
Jacqueline Ambrose
Anmol Kakkar
Birendra Patel
Sharad Lohiya
Hussain Bhanpurawala
Rahul Gangwani
Virendra Singh Cheba
Vishal Tiwari
Akanksha Tripathi
Daksh Bhatt
Suresh Kamvani
Michelle Sebastian
Experience People
9/1
9/3
9/4
9/4
9/4
9/5
9/8
9/8
9/8
9/8
9/9
9/11
Vishal Joshi
Shyam Bhadra
Dipen Joshi
Mahavirsinh Limbad
Sumit Chakraborty
Harsh Vyasa
Kumar Aayush Rai
Tanushri Paul
Maulik Barot
Jayraj Pandya
Basundhara Sharma
Samson Abraham
Innovative Technology
9/11
9/11
9/11
9/12
9/16
9/18
9/18
9/18
9/18
9/19
9/19
9/20
Remarkable Results
Tushar Vaghela
Manoshi Manoharan
Vishal Singh Khatri
Sutej Atgur
Mitesh Goswami
Dhaval Kacha
Mithilesh Vora
Sanal Nair
Muktesh Gandhi
Abhinav Dwivedi
Abhishek Dev
Darshan Doshi
Premilaben Parmar
9/20
9/20
9/20
9/21
9/22
9/22
9/22
9/23
9/23
9/25
9/25
9/26
9/27
21
August-2014
Living the Vision, True Etech Style!
NEWSLETTER
The Etech Baroda Corporate Social Responsibility Team visited The Akshayapatra Foundation. This was
their second visit to the foundation and it seemed there were many more things to explore.
Akshayapatra foundation provides freshly cooked mid day meals to 1,368,283 underprivileged children
in 19 locations across 8 states of India; currently, implementing the free mid-day meal program in 9,075
schools of the country, with plans to increase that number to hundreds more. It is also a strong MIS &
Operational Excellence model taught as a case study at Harvard Business School’s MBA Curriculum. This
program has also helped increasing the number of kids coming to school and has prominently affected
the intelligence of these kids because of the nutritious meal that the foundation provides.
The Etech activity included an orientation, a kitchen visit, a public school visit and serve the mid day
meal to the school kids. The school visit was the most fun part of this activity. It was an exciting experience for many of the Etech representatives as it brought the memories of good old school days and all
the mischief that they were once a part of.
The team successfully concluded the fund raising campaign at the Baroda centre and was able to sponsor
21 kids for the free mid day meal program through the Akshayapatra foundation. We are thankful to all
the philanthropists who contributed towards this wonderful cause.
Happy Friendship’s Day!
‘A real friend is one who walks in when the rest of the
world walks out.’
Usually celebrated on the first Sunday of every August,
the Friendship’s Day was celebrated a little year at Etech
Gandhinagar.
The WLB team conducted a Quiz to check if you know
your friend well. We had an out-of-the-world participation and it is safe to say that some of those friends really knew each other well. They
were best friends in its truest sense.
Experience People
Innovative Technology
Remarkable Results
22
August-2014
NEWSLETTER
Happy 3rd Anniversary, Cox Biz!
Etech Gandhinagar celebrated the 3rd anniversary of Cox Biz Echat program with full flare and fun last
month. It’s been over the past 3 years that the team has been able to exceed expectations for the customers. Our client was really pleased to see all of the pictures with the smiles from the team. They really appreciated all of the work that the team has put in over the years and highly valued the partnership.
The team cut a Pineapple Crush Cake to celebrate their sweet success!
Theme Days
While the Baroda team fervently waited for the Grand Finale of ‘Who’s the Smartest?’ the team celebrated the entire week based on different themes every day. From Superhero Day, Mask Day to Black & White
Day and Traditional Day, the entire week was celebrated with great zest and fervour as a part of the
mega event.
Congratulations on your Birthday! Celebrate this day and mark it in the calendar of your life to
achieve many more milestones ahead.
Baroda Center
Mahendra Chitte
Jwalant Pandya
Murtuza Lokhandwala
Pritesh Patel
Rutvik Trivedi
Dipika Parmar
Aslam Ahmed
Ragini Tamang
Experience People
9/2
9/2
9/5
9/8
9/9
9/9
9/10
9/12
Divyesh Rathwa
Rubina Barodawala
Nirav Rathod
Santosh Thakur
Murtaza Fanuswala
Manish Chawla
Varsha Gakhar
Maheshbhai Macwan
Innovative Technology
9/13
9/15
9/15
9/16
9/18
9/19
9/20
9/21
Remarkable Results
Jinesh
Minesh Rohit
Prasad Nair
Rinjalkumar Pandya
Tushar Parmekar
Naveen Kori
Sneha Arora
Mitul Maheshwari
9/22
9/22
9/23
9/25
9/25
9/26
9/26
9/27
23