CDK - NAMAD

and
The True Value our
Long-Standing
Relationship
Tony Graham
Chief Customer Experience Officer
Vice President/General Manager
CDK Global at a Glance
1972
$2B+
Founded
Revenue
~ 27,000
100+
Retail Dealer
Management System
client locations
Countries
~ 9,000
~ 8,000
Digital Marketing
client locations
700+
Global direct sales
associates
Associates
worldwide
We have a lot to offer our Customers
GREAT SOLUTIONS
GREAT PEOPLE
TRANSPARENCY
• Comprehensive technology
offering
• Coverage across North
America and Canada
• Welcome customer input &
open dialogue
• Hosted DMS core offering
• Large pool of US and global
resources
• Face challenges head on
• Embedded IP voice
solutions
• Integrated digital solutions
• Big Data analytics
• Extensive & experienced
resources to support our
commitment
• Live by our corporate values
of integrity & partnership
• Focus on Customer
Experience taken to a new
level
• New CEO in Brian
MacDonald
• Published a 3-year
transformation plan
Truly A Diverse
Company
Creating a Winning Culture
CDK Team Members attending NAMAD
CDK leaders and team members in attendance at NAMAD and
their responsibility:
-
Dan Flynn, Corporate VP, Business Transformation
Syl Raymond, VP, Global Enterprise Solutions
Yolanda Rocio, VP, Human Resources
Gordon Scott, VP, Financial Solutions
Fernando Lovo, Director of Sales
Tammy Powers, Solutions Consultant
Tim Russell, Senior Director of Diversity & Inclusion
Kathy Gilbert, Director, Sales and Business Development
Dan Flynn
Corporate VP of Business Transformation
Executive Committee Member
Syl Raymond
Vice President Enterprise Solutions
Yolanda Rocio
Vice President
Human Resources
Gordon Scott
Vice President
Financial Solutions
Fernando Lovo
Director of Sales
Tammy Powers
Solutions Consultant
Tim Russell
Senior Director of Diversity & Inclusion
Kathy Gilbert
Director of Sales and Business Development
NAMAD Partnership
• Since early 1990s, the MDR team has supported the minority
dealer segment
• Formalized Minority Dealer Relations (MDR) Program in 1999 and the
Minority Summer Internship Program
• Premier Sponsor for NAMAD since the beginning
• Targeted MDR Agreements
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Hosted NAMAD on Dealer Talent Registry since 2004
Partnered with NAMAD on Dealership Assessments
Minority Dealer Breakfast supporter
15% Formula for Success Initiative
NAMAD Strategic Planning Retreat sponsor
Educational Workshops to help dealers drive profitability at annual
conferences
A Partnership that provides the right
solutions for You
Dealers choose CDK Global because we
understand and offer much more than
the Dealer Management System (DMS)
Dealer
Management
System
Social Media
Support
• Extended offerings that include optional
RESEARCH
solutions that enhance the power of your
system or integrated partners that delivers
your brand the way you want.
• Digital Marketing Solutions
Digital
Advertising
Training
VISIT
DEALERSHIP
SERVICE
Manage
Campaigns
• Network and Telephony Solutions
Third Party
Leads
• Inventory and Vehicle Management Solutions
• Fixed Operations suite of products and services
Parts
Websites
• Sales and CRM suite of products and services
CLOSE DEAL
• Strategy Alliances
NEGOTIATE
Phones
Service
CRM
Vehicle
Management
Sales
F&I
Thank you