Berco`s Response to RFP
Transcription
Berco`s Response to RFP
NATIONAL COOPERATIVE PURCHASING ALLIANCE RFP #14-‐15 DUE SEPTEMBER 10, 2015 2:00PM CST SUBMITTED BY FAIRWAY HOLDINGS INC. DBA BERCO FURNITURE SOLUCTIONS 1120 MONTROSE AVE ST. LOUIS, MO 63104 October 1, 2015 October 1, 2015 07-20 Matthew Mackel Director, Business Development PO Box 701273 Houston, TX 77270 October 1, 2015 TIPS TAB 4-‐VENDOR PROFILE § Company’s office registered name o Fairway Holdings dba Berco Furniture Solutions § History of Company o Fairway Holdings, Inc. was established in 2005 as a Missouri corporation. There are 2 brands that Fairway Holdings markets – Berco Furniture Solutions and One Source Retail. Berco Furniture Solutions was established in 1969 and has been serving the contract furniture industry for nearly 50 years. Fairway Holdings, Inc. acquired Berco in early 2013. One Source Retail was established in 1998 to provide millwork to retailers. Fairway Holdings, Inc. acquired One Source Retail in early 2005. § Dun & Bradstreet number o 195888420 § Organization chart: o John Francosky-‐ Vice-‐President Sales 888-‐772-‐4788 [email protected] § Debbie Ebner-‐ Contract Specialist 314-‐720-‐4126 [email protected] • Mandy Brown-‐ Customer Service 888-‐772-‐4788 [email protected] § Location o 1120 Montrose Ave o St. Louis, Mo. 63104 § Corporate office locations. o See attached list of Independent Sales Representatives § Standard payment terms. o 1%15Net 30 § Competition in the marketplace. o Competition in the Market would be from companies that specialize in contract tables such as Versteel, ERG, Enwork, Surfaceworks and the like. What differentiates your company form competitors? The key differentiator of our company from our competitors would be the fact that we actually produce our product in the U.S. versus importing it, that because we build our own tables we do quite a bit of customization to meet very specific client need, and also we are experts at solving your clients table needs because this is all we do every day. • Berco specializes in higher education. Over 50% of our current business is done with university clients, and we work with dozens of university clients every year. • Berco tables are engineered and manufactured in the US, and have been for over 40 years. Our manufacturing facility is centrally located in St. Louis, MO • Unlike many furniture companies, Berco has the ability and willingness to provide customized solutions for virtually any customer need. Special shapes, sizes, heights, electrical or other features are just part of what we do every day. • Berco combines the experience and expertise of a large company with the responsiveness and flexibility of a small manufacturer. • Berco has custom millwork capabilities that could serve as a major asset on a large project. Berco’s experienced designers and production team can create anything from lecture hall millwork to conference rooms, cafe cash wraps, and university book store fixtures. Detail how your organization plans to market this contract. § Press release § Dedicated web page § Announcement via ads in o MMQB o University Business o College Planning and Management § Addition of TIPS to business cards, email and presentation templates, trade show materials § Connecting with complementary TIPS partners/contract holders to build better solutions and stronger proposals for TIPS members Describe how you intend to introduce TIPS to your company. § Rep webinar to explain benefits and contract usage § Direct mail to reps and dealers Describe your firm’s capabilities of your on-‐line catalog /ordering website. o Currently we do not offer online ordering, you can specify the product online and price it out, but we do not offer online ordering. www.bercoinc.com Describe company’s Customer Service Department (hours of cooperation, number of service centers) o Customer service located at 1120 Montrose Ave St. Louis MO 63104. Toll free phone 888-‐772-‐4788 toll free fax 888-‐ 772-‐478. Hours of cooperation 8:00 am-‐ 4:30PM CST Green Initiatives See attached documentation Vendor Certificates Attached W9 Missouri Certificate of Good Standing Liability Insurance Jason Kander Secretary of State CORPORATION DIVISION CERTIFICATE OF GOOD STANDING I, JASON KANDER, Secretary of State of the State of Missouri, do hereby certify that the records in my office and in my care and custody reveal that Fairway Holdings, Inc. 00646812 was created under the laws of this State on the 17th day of March, 2005, and is in good standing, having fully complied with all requirements of this office. IN TESTIMONY WHEREOF, I hereunto set my hand and cause to be affixed the GREAT SEAL of the State of Missouri. Done at the City of Jefferson, this 27th day of March, 2015. Certification Number: CERT-03272015-0096 Berco and the Environment Protecting the environment is an important part of our industry. The idea of “green” can no longer be considered just a “trend”. “Green” design not only makes a positive impact on public health and the environment, it also reduces operating costs, enhances marketability, and helps create a sustainable community. In late 2004, the U.S. Green Building Council adjusted its LEED credit system to allow application to interior construction as well as new buildings. After 4 years of development the Leadership in Energy and Environmental Design approved a rating system for commercial interiors (LEED-CI). With this new design tool in place it is now possible to collect LEED points specific to commercial interiors and ultimately achieve LEED certification. The challenge to manufacturers is changing not only do they need to entice with product design they must also incorporate new materials into those designs which meet the requirements for “green” products. From a specifier’s point of view, complying with the new LEED guidelines is not difficult. There has been an explosion of manufacturers that cater to this growing market. LEED-CI is a voluntary, consensus-based, market-driven building rating system based on existing proven technology. It evaluates environmental performance from a “whole building” perspective over a building’s life cycle, providing a definitive standard for what constitutes a “green building”. LEED is based on accepted energy and environmental principles. It is a feature oriented system where credits are earned for satisfying each criteria. Different levels of “green building” certification are awarded based on the total credits earned. Building “green” is a good idea not only for the environment but many communities offer incentive programs and special funding if there is LEED certification involved. If you have further questions or would like more information please contact Elliott Baum, Director of Engineering @ (314) 772-4700 ext. 228. Berco’s Linoleum Table Top Edge Sample Green Material Specifications Linoleum – Surface - 100% Natural 100% Biodegradable Meets LEED Standard 6.0 – Rapidly Renewable Material Core – MDF (Medium Density Fiberboard) - Flakeboard 100% recovered or recycled raw material Meets CARB (California Airborne Toxic Control Measure 93120) Phase 1 standard. PVA Glue - The glue used to adhere the core to the linoleum and backer is a low, VOC (volatile organic compound) water based glue. This product meets LEED standards. Environmental Highlights IO, IO Plus, and Telesto Tables Environmental stewardship is an important initiative at Berco. We have been working towards waste reduction, recycling, and conservation for many years. In the development of the IO, IO Plus, and Telesto product lines Berco has strived to select sources that maintain a high percentage of recycled content. Aluminum is virtually an infinitely recyclable material, and the aluminum pedestals on the IO, IO Plus, and Telesto tables make up 17% of the total volume. This includes the base column and power drawer, which contain over 75% recycled aluminum materials. Berco uses linoleum as a top surface for the IO, IO Plus, and Telesto tables. Linoleum is a 100% natural material and is 100% biodegradable. The linoleum top represents 9% of the table’s total volume. The glue that is used to adhere the core to the linoleum and backer is a low, VOC (volatile organic compound) water based glue. This product meets LEED standards. The MDF core of the IO, IO Plus, and Telesto tables represents 69% of the total product volume. The product that we use is Flakeboard and it is compliant with CARB Phase 1 Emissions and uses 100% recovered or recycled raw materials. The plastic DogBone and Connector pieces are made from ABS material instead of PVC. ABS is the more responsible choice because it does not create the harmful gasses that PVC does when burned. All of the plastic parts on the tables represent only 2% of the total table volume. The primary material used when packaging our tables for shipping is corrugated paper. The paper contains 75% recycled content and it is recyclable. Ninety-five percent of the material that makes up the IO, IO Plus, and Telesto tables fit into one of the following categories: contains a large percentage of recycled content, sustainable materials, natural materials and/or biodegradable material. Environmental Information and Specifications iQ, iQ Plus, and Telesto Tables How Green are Berco’s Tables? Formica / WilsonArt Laminate These materials are GREENGUARD certified. Certificated inclosed. Adhesive Used on the Marmoleum Surface and Paper Backer Our adhesive meets the USGBC standards for certification under the LEED program rating system (requirements for Low-Emitting materials). Product Data - Total Volatile Organic Compound ~ 7g/L - VOC Less water and exempt compound ~ 13g/L - VOC Not concerned during curing ~ 13g/L - Volatile Hazardous Air Pollutant ~ VHAP Content: Below Deminimus Levels. Standard Particle Board Meets the California Carb Standard. See enclosed certificate. Aluminum Extrusions Used for Pedestal Columns, Electrical Drawer, and Comfort Edge The billets used to produce our extrusions consist of approximately 30% virgin aluminum and the remaining 70% consists of reclaimed or scrap material. Aluminum is a virtually infinitely recyclable material. The 70% recycled material content exceeds the LEED standard for building materials set up by the USGBC. These extrusions are manufactured in a mill that is less than 500 miles away from Berco’s manufacturing factory. LEED credit is given to building materials that are manufactured less than 500 miles from the final assembly location. Aluminum Die Castings Used for Table Top Supports, Drawer Ends and Pedestal Base Plates All of the die castings on this table are made from 70 – 80% reclaimed or scrap aluminum. This die cast aluminum, again, is an infinitely recyclable material. The 70 – 80% recycled content also exceeds the LEED standard for building materials set up by USGBC. ABS Plastic DogBone and Connectors ABS plastics have been used in Europe for years in manufacturingoffice furniture because of their lower impact to the environment. PVC (Poly Vinyl Chloride) has been used in the United States because of its ease of manufacturing. When burned in the landfill, PVC creates harmful gasses. ABS (Acrylonitrile Butadiene Styrene) does not emit toxic gasses when burned. When Berco chose the plastic for our Io tables, we knew that ABS would be the responsible choice.Telesto Should you have any further questions related to our IO, IO Plus, or Telesto tables please contact Berco directly. Sincerely, Elliott Baum Elliott Baum Director of Engineering (888) 772-4788 LEED CREDIT INFORMATION iQ, iQ PLUS, JAQ, STARFIRE, TELESTO and VOYAGER PRODUCT LINES Credits for Materials and Resources 4.1 Recycled Content 10% (post-consumer + ½ pre-consumer) LEED STANDARD: The intent of which is to reduce extraction and processing of virgin materials. The requirement for this credit is that the materials including furniture and furnishings have recycled content such that the post-consumer content + ½ post-industrial content constitute at least 10% of the total materials in the project. Mechanical and electrical components not included in this equation. 1 pt. How Berco meets the standard: Specifying IQ, IQ Plus, JAQ, Starfire, Telesto and Voyager w/Aluminum Die Castings used by Berco Inc. meets the requirements for credit under LEED 4.1 Recycled Content because the aluminum die castings used in manufacturing these products are of 70% - 80% reclaimed or scrap aluminum. 4.2 Recycled Content 20% (post-consumer + ½ pre-consumer) LEED STANDARD: The intent of this credit being the same as 4.1 However, the requirements are that the materials including the furniture and furnishings have recycled content such that post-consumer + ½ pre-consumer content constitute at least 20% the total value of the materials in the project. Mechanical and electrical components not included in this equation. 1 pt. in addition to 4.1 Recycled Content - The value of the recycled content portion of a material shall be determined by dividing the weight of the recycled content in the item by the total weight of all material in the item, then multiplying the resulting percentage by the total cost ($) of the item. How Berco meets the standard: Specifying IQ, IQ Plus, JAQ, Starfire, Telesto and Voyager meet the requirements for credit under LEED 4.2 Recycled Content because the core material and linoleum surface material have recycled content such that they constitute 20% of the total value of the material used in the project. Credits for Local/Regional Materials 5.1 Regional Materials 20% Manufactured - Regionally Specifying IQ, IQ Plus, JAQ, Telesto and Voyager w/Aluminum Extrusions used by Berco Inc. meet the requirements for credit under LEED 5.1 Local/Regional Materials because the billets used to produce our extrusions are manufactured within a 500 mile radius. 5.2 Regional Materials 10% Extracted - Regionally Specifying IQ, IQ Plus, JAQ, Starfire, Telesto and Voyager meet the requirements for credit under LEED 5.2 Local/Regional Materials because in addition to 5.1 these products use a minimum of 10% of combined value of materials extracted, harvested, or recovered as well as manufactured within a 500 mile radius. Credits for Rapidly Renewable Materials 6.0 Rapidly Renewable Materials LEED STANDARD: The intent of which is to reduce the use and depletion of finite raw materials and longcycle renewable materials by replacing them with rapidly renewable materials. The requirements are to use rapidly renewable materials and products made from plants that are typically harvested within a 10-year or shorter cycle, for 5% of the total value ($) of all materials and products in the project. How Berco meets the standard: Specifying IQ, IQ Plus, JAQ, Starfire, Telesto and Voyager w/linoleum tops manufactured by Berco Inc. meets the requirements of LEED 6.0 Rapidly Renewable Materials because Forbo Linoleum is made from plants that are typically harvested within a ten-year cycle or shorter for 2.5% of the total value of all building materials and products used in the project, based on cost. Credits for Indoor Environmental Qualtiy 4.5 Low Emitting Materials – Systems Furniture and Seating Specifying IQ, IQ Plus, JAQ, Starfire, Telesto and Voyager w/linoleum tops manufactured by Berco Inc. meets the requirements for LEED 4.5 Low Emitting Materials because the PVA adhesive used to secure the linoleum and backer to the core has a total VOC (volatile organic compound) of 7 g/l. Green Initiative Internal Factory: Primary packing material is corrugated cardboard made of 75% recycled content and is recyclable. Yearly training of employees to improve safety and health skills in the factory. Continuous reduction of VOC’s and HAP’s emission levels. Annual reduction of hazardous waste generation levels. Indoor air quality and PPE programs for dust, chip and chemical exposure. Reclaiming of powdercoat overspray. Recycling of aluminum and core off fall. Received the Gold Award from Missouri Water Environment Association for Industrial Wastewater Pretreatment Compliance in 2008 and 2009 and the Silver Award in 2007. In compliance with all air pollution regulations set by the Department of Health – Air Pollution Control in the city of St. Louis. DATE (MM/DD/YYYY) CERTIFICATE OF LIABILITY INSURANCE 9/8/2015 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). CONTACT Dawn Young NAME: PHONE (636)530-0440 (A/C, No, Ext): E-MAIL ADDRESS: [email protected] PRODUCER The Warren Group 14567 North Outer Forty Suite 125 Chesterfield MO INSURER(S) AFFORDING COVERAGE 63017 INSURER A :Travelers INSURED INSURER B : Fairway Holdings Inc. dba Berco Furniture Solutions 1120 Montrose Ave. St. Louis MO 63104 INSURER C : COVERAGES FAX (A/C, No): (636)530-1947 NAIC # Prop Cas Co of Ameri 36161 INSURER D : INSURER E : INSURER F : CERTIFICATE NUMBER:15-16 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE X POLICY NUMBER POLICY EFF POLICY EXP (MM/DD/YYYY) (MM/DD/YYYY) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE A ADDL SUBR INSD WVD X OCCUR Y6301D389457 5/17/2015 5/17/2016 GEN'L AGGREGATE LIMIT APPLIES PER: PROX POLICY LOC JECT OTHER: AUTOMOBILE LIABILITY ANY AUTO ALL OWNED AUTOS A X HIRED AUTOS X SCHEDULED AUTOS NON-OWNED AUTOS Y8101D389457 5/17/2015 5/17/2016 LIMITS EACH OCCURRENCE DAMAGE TO RENTED PREMISES (Ea occurrence) $ MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GENERAL AGGREGATE $ $ PRODUCTS - COMP/OP AGG $ Employee Benefits $ COMBINED SINGLE LIMIT (Ea accident) BODILY INJURY (Per person) $ 1,000,000 100,000 5,000 1,000,000 2,000,000 2,000,000 1,000,000 $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ $ X A UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $ X RETENTION $ 10,000 DED WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y/N ANY PROPRIETOR/PARTNER/EXECUTIVE N/A OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below YSMCUP1D389457 5/17/2015 5/17/2016 PER STATUTE OTHER E.L. EACH ACCIDENT 3,000,000 3,000,000 $ $ E.L. DISEASE - EA EMPLOYEE $ E.L. DISEASE - POLICY LIMIT $ DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) CANCELLATION CERTIFICATE HOLDER National Cooperative Purchasing Alliance Region 14 Education Service Center 1850 Highway 351 Abilene, MO 79601 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE D Boehme CPCU/DAWNY ACORD 25 (2014/01) INS025 (201401) © 1988-2014 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD NCPA TAB 5-‐PRODUCTS AND SERVICES § PRODUCT CATEGORIES o Cafeteria o Classroom & Library o Conference Rooms o Lounge /Reception o Tables/Meeting Rooms § List how your company will handle the following items o Representatives § See attached list of Independent Sales Representative o Product Support § In house customer service, local representative and installing furniture dealers available for all questions and/or concerns o Delivery and Installation § Because we work through independent dealers nationally, typically the local dealer will coordinate the delivery and installation with the agency. o Warehousing § Because we work through independent dealers nationally, typically the local dealer will coordinate any possible warehousing requirements. Our products are manufactured to order and we do not offer Storage once completed. o Warranty & Claim Berco warrants its manufactured products are free of defects in design, material and workmanship for as long as the original purchaser owns them. If written notice of the defect is given to Berco within the applicable warranty period, Berco will repair or replace with comparable product, at Berco’s choice, without charge to the original purchaser, which fails under normal use as a result of such defect. Exceptions The following are exceptions from the lifetime warranty: • One Year Warranty: Laminate self-‐edges, Veneer Tops, Soft Molded Edge Tops, Rainbow and Quarry Resin Tops. • Five Year Warranty: Millwork and other custom fabrication. • Items not manufactured by Berco are covered by the Manufacturer Warranty, including: Adjustable Height Pedestals, electrification, network accessories, laminate and solid surface material. • Exclusions From Warranty: o Normal wear and tear o Customer’s own material (COM) o Any product that has been abused, altered or subjected to any use other than that which was originally intended o Any product cleaned with a solvent-‐based cleaner o Products that were not installed, used, or maintained in accordance with product instructions and warnings o Matching of color, grain and texture of wood due to natural variations, which cannot be controlled At Berco’s sole discretion, we will repair or replace any item determined by Berco to be defective as a result of manufacturing defects. In no event shall liability under this warranty exceed the current depreciated price of the defective product. Returns will not be accepted without prior written authorization by Berco. Berco Customer Service will provide the necessary return authorization forms and Bills of Lading. Returns that are unauthorized and not accompanied by the required documentation and Bills of Lading will be refused. The decision to allow product to be returned is at Berco’s sole discretion. A restocking charge of 25% of the original purchase amount will incur on standard items authorized for return provided all goods are in perfect condition. All freight charges incurred in the return will be the sole responsibility of the customer. o Damaged Goods are usually not returned as we will usually send the necessary parts to repair the item, or if it is damaged beyond repair, we replace the item and the damaged item is discarded. o In-‐Stock Furniture-‐NA – Parts only § LIST OF RESELLERS ATTACHED