Read more - Blytheco

Why should
you partner with
Blytheco?
C O N T E N T S
3. Thank You
4. Our Expertise - Products and Services
5. Our Locations - National Presence
6. Blytheco Product Offerings
7. Blytheco Product Offerings (cont.)
8. Your Projects
9. How We Can Serve You
10. How We Can Serve You - Consulting Services
11. How We Can Serve You - Blytheco Help Desk
12. How We Can Serve You - On-site Training
13. How We Can Serve You - Online Learning
14. Communicating With You
15. Our Community - Giving Back
2
Thank you...
...for considering Blytheco as a business partner for your company. We believe
that our partnership with you will help your business exceed its goals, and we
look forward to a sustained, productive and valued relationship with you.
Our goal is for your business to have a “Success Story” about your experience
with our team. If at any time we aren’t meeting this commitment, please call
or email myself or any member of our executive team and tell us how can I
improve your overall Blytheco experience.
You can always reach out to me directly with
any questions you may have.
B
SITE
Phone: 949-583-9500 ext. 1131
Email: [email protected]
IN
K BLO
WE
G
www.blytheco.com
think.blytheco.com
TH
CE
BOOK
www.facebook.com/blythecollc
FA
IT
TER
www.twitter.com/blythecollc
TW
WE T HE
LL
R
www.bellwethermagazine.com
BE
3
CEO
Our
EXPERTISE
WE OFFER PRODUCTS AND
SERVICES FOR:
Business Management Systems (ERP, CRM, HRMS)
Business Process Definition and Optimization
Human Resources Consulting
Software Customization and Development
Vertical Application Development
Application and Process Integration
Offering business software products is
one thing; determining your business
requirments is another.
Blytheco consultants have the experience necessary to
help you develop a functional road-map of your needs
and determine what the optimal business solutions
and services path is for your enterprise.
Our consultants take a deep dive during their
thorough discovery meetings with you to help us
understand your business goals, current processes,
and important issues you are trying to solve in your
current platform.
Blytheco will go to great lengths to insure that the
system that we recommend and implement meets and
exceeds your business requirements.
4
Our
LOCATIONS
NATIONAL PRESENCE LOCAL TOUCH
REMOTE
R
EM
E
TEAM-MEMBERS
OFFICELOCATIONS
O
FF
NATIONALHEADQUARTERS
NA
AT
We service the entire United States via our office locations and remote team members.
Blytheco is ready for YOUR expansion
Whether you are a national organization or plan to be
some day, Blytheco has the offices and staff in place
around the country to meet your every need.
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Blytheco Product
OFFERINGS
Blytheco offers business management tools
for all aspects of your business, including
ERP, CRM, and HRMS. We are equipped
and experienced to serve all facets of your
business, and to grow with you.
Knowing that today’s sophisticated organization is unique and they require
more than just an ‘out-of-the-box’ implementation, Blytheco offers hundreds of
add-on products to address specific industry needs.
We bring to you products that are ‘On-Premise’ or ‘In the Cloud.’
All businesses are concerned with the total cost of ownership of their software
technology. An on-premise business solution may make sense to one company,
while the cloud is the way to go for another. With our broad experience in both
technologies, we can help determine the right path and give recommendations
for the most cost effective, best fit for your needs.
Enterprise Resource Planning (ERP):
Effective management of the core accounting, asset management,
distribution, supply chain, and manufacturing functions is the foundation of
your business. Blytheco offers flexible, scalable systems with the power to
deliver.
Available customizations, integrations and reliable vertical enhancements
ensure that your system meets your needs today and allows for future growth.
Vertical Products and Enhancements:
Blytheco has developed solutions for vertical
or niche markets. We also have established
relationships with high-quality vertical solution
providers to extend your standard system. We
work with hundreds of product enhancements to
help solve your business problems, or simply to
tailor your system to the way you work.
For example: EDI, Sales Tax Automation, Document
Management, Field Service Management, Supply Chain
Management, Warehouse Automation, eCommerce, Rental
and much more
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Blytheco Product
OFFERINGS
Human Resource Management (HRMS):
Management of your workforce, including human resources, payroll, time
collection, benefits administration, and much more, is essential to reducing
administrative costs and retaining the talent your organization requires to meet
its goals. Blytheco’s HRMS options help you meet these needs with
complete compliance, comprehensive security, and robust
reporting.
Customer Relationship Management (CRM):
The way you interact with your customers through sales,
marketing, and customer service is one of the most
important aspects of your business. Whether you choose
a cloud or on-premise solution, Blytheco offers integrated
CRM systems with a variety of delivery options (Web,
mobile, remote PC) that enhance productivity by providing
users with a complete view of your customer data.
Marketing Automation:
Automating your marketing efforts can give you
the leverage you need to get the edge on your
competition and surpass your business goals. See
where campaigns are working and not working.
What areas of your website are generating
the most activity. Nurture leads automatically
at different stages of the funnel. Easy to read
dashboards give you real-time data showing key
performance indicators.
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Your
PROJECTS
O
ur teams
follow a project
management
methodology
that includes
ongoing two-way
communication
with you and mutual
responsibility for the
success of your projects. We understand
the intricacies of software implementations and change management.
We engage fully with you so that the project benefits from everyone’s
knowledge, skill sets and goals. Our project management includes kick-off
meetings, project plans, data conversion plans, training plans, conference
room pilots, budget management and ongoing status reports and
meetings with acute attention to go-live preparation.
If, like many businesses, you have ever had a project that hasn’t gone
as planned, you know what the cost can be to your organization. 51%
of business technology project implementations fail. Of the projects
that have been implemented, only about 20% of the software features
are utilized fully. We understand why this happens, and we know how to
prevent it. With our experience managing over 5,000 implementations in
the mid-market and enterprise market, we know how to minimize the risk
of your project so you don’t become a statistic.
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How We Can Serve
YOU
SERVICES
Our professional consulting services span
your entire business life-cycle, from
needs assessment, installation, and
implementation to ongoing training,
custom programming, integration,
general business and marketing
consulting.
CONSULTING
Our consulting team includes technical and business experts adept at
developing creative technology solutions. We partner with our clients,
with each other, and with industry resources so you get the best solution
available.
We are complete, thorough and deep, and approach every project with
a critical eye. We plan thoroughly and understand the complete scope of
projects and services that we engage in, to ensure we meet and exceed
your expectations every day. Our goal is to provide maximum value for
your investment.
Our consultants are trained in the latest
applications and are always learning new
technologies. We provide coaching to our
consultants on client management and soft
skills to insure that you feel comfortable
working with our team members.
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How We Can Serve
YOU
CONSULTING SERVICES INCLUDE:
Project planning and management - We help you define your business
goals and objectives, create and execute an implementation plan, and
continuously monitor the tasks of the project.
Business process review includes analysis and documentation of existing
procedures and resources, and development of recommendations for
improving efficiencies to meet business goals.
Implementation services provided by Blytheco’s highly-trained consulting
staff are planned in detail and organized to minimize your employee
downtime. We configure your system or application to your specific
business needs, and document workflow procedures so that your staff can
“hit the ground running.”
A system review is a comprehensive review
of your system to ensure that the software is
configured to maximize efficiency and meet
the needs of your business. We will provide
documentation and recommendations upon
completion.
System support - All of our consultants and
trainers meet stringent certification requirements.
Our team is available 12 hours every day (Monday –
Friday) to assist you with your support needs (8:00 am
Eastern – 5:00 pm Pacific) either by phone, on-site, or
remotely using web tools. Consultants are available at
other hours by appointment.
Report design - Our reporting experts can customize
or create reports with the data and the format you
need.
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How We Can Serve
YOU
CONTACTING THE HELP DESK:
We offer a toll-free national telephone number for all of your
telephone support needs – (877) 411-2339. This number is
staffed twelve hours per day (8:00am Eastern until 5:00pm
Pacific) so you have access to reliable support at a time that is
convenient for you. You may also reach us by email at
[email protected].
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How We Can Serve
YOU
A healthy system and business
depends on well-trained users.
We emphasize training your
personnel to become self-sufficient
in owning and managing their systems, and we
offer a variety of training options to fit your team’s
needs:
ON-SITE TRAINING - Our consultants come to your site for a
personalized, hands-on training experience. We enable your staff
to use the software to best fit their needs and work style.
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How We Can Serve
YOU
...BEYOND THE CLASSROOM
ONLINE TRAINING - Get the training you need when you need
it, right from your desk. Choose live remote training or our online
training videos. We make it easy for you to access the information
you want, whether you choose to view a 10-minute refresher course
or a series of courses, Blytheco online training covers a range of
topics to help you get your staff up to speed cost-effectively.
...THOUGHT LEADERSHIP
WEBINARS AND WHITEPAPERS - Blytheco offers you
ongoing thought leadership and education in the form of webinars
and white papers on a variety of topics. We want these to be at
your fingertips when you need them.
See our webinars at:
www.blytheco.com/webinars
See our whitepapers at:
www.blytheco.com/whitepapers
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Communicating with
YOU
Part of our job is keeping you in-the-know on the
latest business news, special events, and offers
that can help you be more effective in your job.
WE WILL PERIODICALLY SEND YOU:
Surveys – We are listening and we want your feedback. We will send you brief online surveys
concerning specific projects or services. We also conduct general client surveys on a regular
basis. The results from these surveys help us improve our service to you and provide you
with bench-marking your company against others. Please visit www.blytheco.com/feedback
to let us know how we are doing anytime!
News – We will periodically send you emails or mailings about your products, industry
happenings that affect your business, and events that will help
you get the most from your relationship with Blytheco.
Bellwether Magazine - We deliver you a quarterly business
magazine filled with information related to leadership and
business management. You can read past issues and make sure
your team is on the list to receive the magazine at
www.bellwethermagazine.com
Events – You will receive invitations to online events hosted by
Blytheco as well as live meetings and conferences.
Communities – Join the ongoing online discussions. Using Facebook, LinkedIn, Pinterest,
Google+, Twitter and more, you can connect with you in many ways.
Website – Visit our website at www.blytheco.com for online demos, event calendars,
detailed product information, training videos, and much more.
We don’t want to send you email that you don’t want or is not relevant
to you. Please visit our Communication Preferences page at
www.blytheco.com/mypreferences to let us know what type of information
you are interested in.
A single point of contact for you – Once you become a customer you
will be assigned a representative who is dedicated to your business and
your needs. Our entire team is here to serve you, and your dedicated
representative will serve as your main point of contact at Blytheco to get
you to the right resources when you need them.
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Our
COMMUNITY
We believe that we have a responsibility
to actively support our communities.
Supporting our communities has always been part of Blytheco’s culture - for years
we have worked with charitable organizations like those below to raise money and
awareness for important causes. Teams from Blytheco regularly participate in the
American Cancer Society Relay for Life and serve other local groups either through
donations or service projects. CEO Stephen Blythe fly’s medical volunteers into
Mexico monthly for Liga International and Flying Samaritans who serve thousands
of under privileged patience each month. He has also been honored with The
Medical Mutual 2012 Pillar Award for Community Service and 2008 CFO of the Year
Community Service Award by the Orange County Business Journal and the California
Society of CPAs.
2014 Robert M. Duncan
Alumni Citizenship Award
2013
Community Service
2004 Ernst & Young
Entrepreneur of the Year
Award
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www.blytheco.com
PROFESSIONAL SERVICES CRM ERP HRMS
PRODUCT SELECTION IMPLEMENTATION INTEGRATION
PROCESS OPTIMIZATION
Blytheco-SYB-v2-0_7_20_14.indd
800.425.9843