Marketing Concept
Transcription
Marketing Concept
Brand Ambition To radically change the rules of the game in the nappy/diaper market. Market Objectives Establish an international brand that is a recognized alternative to the leading brands and is both profitable for retailers and Naty AB. HIGH Strategy Position Naty as a lifestyle brand in the category of baby and women care. Product performance as good as, or better than, leading brands. NON COMPOSTABLE COMPOSTABLE Product composition that minimizes harmful effects on the environment. Private Label LOW Vision and Business Concept Naty’s vision is to become the market leader within the niche market of ecological hygiene products. The business concept is to, in co-operation with large retail chains, develop and market high performance hygiene products that care for the consumer and the environment. Important aspects of the Nature concept: › Market communication - new tone › Product innovation › Timing › Obvious competitive advantage › Influence on lifestyle/Influence on society › Design › Product improvement › Changing - continuous development › Combination quality and environment › Products for retailers within the segment of environment - quality › Change the rules of the market Torbjörn Lindgren, creative director Mother and Baby Magazine - Australia Auchan TV Magazine: TV ENVIE - France Financial Times Press Activities Thanks to its revolutionary technology Naty’s products have been making headlines all over the world for the past fifteen years. Marlene Sandberg continues to appear on major TV networks and international publications. Today our customers write about us on their blogs. Sky News Marlene Sandberg CEO New York Times www.growingupgreen.com.au - Australia Natural Moments – a Naty guide for all moms Natural Moments is Naty’s natural guide to healthier living for the mom and the baby (approx 40 pages). It emphasizes Naty’s positioning as a lifestyle brand, it strengthens the emotional bond with the consumers and it ensures that the key message is communicated. It is produced in partnership with major retailers worldwide. Naty’s Organic Maternity Bag ”Every Mothers Helper” Fully in line with Naty’s philosophy the Naty Organic Maternity Bag is made of the finest ECO materials using an all-natural process without the use of synthetic preservatives to respect and embrace the value of sustainability and its effects on the environment. › › 100% Certified Organic Cotton No harmful materials The Naty Organic Maternity Bag has great features, like tons of pockets, to fit everything mom and baby possibly need. TRADITIONAL BABY PRODUCTS What makes the difference? Our products are made with natural and renewable resources that are kinder on the baby as well as the environment. The well being of the baby and the one of the environment he lives in, are our first priority. The benefits are: – More breathable – Help reduce nappy rush – Decomposes much faster than plastic VS you Mother Nature says thank Nature Babycare Naty Consumer Profile › › › Informed mothers who care about the environment as well as their baby and want to make a better choice for the future. Life style aware consumer – organic buyer: Demographically ABC1, age 18-44. Increasing trend of consumers that show desire for healthier and eco-organic products. ”Mother Nature thanks you” Become an Ambassador for the best Green Nappy in the World The idea with the Eco by Naty Ambassadors started early and grew fast in the UK market. With no other marketing tool than this, Eco by Naty managed to take 2% of the nappy market within two years. The Ambassadors system was built on trust and genuine cooperation between Nature Babycare and its customers along with an active position towards better environment for both.The benefits for the Ambassadors included samples, special offers and also the possibility to play an active role and make an important change. In a market that has historically been dominated by a few, large actors with very few environmental alternatives, the ambassador program allows for Nature Babycare consumer to become engaged consumers. What is the Ambassador System? It’s a system that rewards users if: › › › › They refer other friends Stimulate trial Increase brand loyalty Increase consumer data base 50% off all clothes in our webshop Samples of diapers Why do we need Ambassadors? The Ambassador system creates a unique community of parents from all over the world who are committed to help spreading the word about the need to use healthier products for the care of their children and family. Rather than investing in expensive advertising campaigns, we have made a conscious decision to invest in improving our products, and instead rely on word of mouth marketing. All Eco by Naty Ambassadors receive special offers and earn points for their activities that can be redeemed for exclusive product offers only available to ambassadors. It’s a win win for everyone! The Naty Maternity Bag at 70% discount Exclusive offers for Naty Ambassadors Special deals through Email Database Third Party Social Media Consumer Packs How we communicate the Ambassador System ADV in no 1 pregnancy magazines Celebrities Deal of the Day sites Competitions Bloggers PROVEN SUCCESS PROVEN SUCCESS IN EUROPE, 35,000 AMBASSADORS 99,000 FRIENDS Social class of nappy buyers: › 75% of Naty by Nature Babycare buyers are catagorised as exclusive/High/Medium compared to 50% for the total nappy market. › Naty by Nature Babycare shoppers spend 36% more than the average non eco nappies buyers. › 45% of the consumers come from word of mouth. (Source: UK Kantar analysis) Drive the consumers to shop at selected retailer › Partnership with leading #1 destination for moms online in the market › Geo-target selected areas › Focus on embedded content, dedicated email blasts and banner ads with offers to drive traffic 50% off one pack of Naty Size 1 Newborn nappies at Woolworths. Voucher valid between: 6/3/2013 and 11/9/2013 Consumer: Redeem only by purchasing the brand and product indicated at Woolworths stores. Discount will be deducted on product when voucher and product purchased are scanned at register in the same transaction. Voucher is not transferable. Valid in Australia only. Specific retailer FRANCE Deal of the day sites USA UK Turnover: 1,3 Billion € Sales to date: $19,00 USD Members: ca. 2,3 Millions active Members: 12 Millions Members: 4.5 Million active customers Number of Unique visitors per day: ca. 2 Millions (est.) Daily Page Views per Visitor: 12.87 Number of Unique visitors per day: 1,5 Million. 95% of all new mums are members of the Bounty Club Time Spent on the site/month/person: 45 minutes Number of click per activity: ca. 300 000 Sales Conversion Rate: ca. 3% Profile of Members: › 65% women ›› 24% high income Daily Time on Site: 9:55 Profile of Members: Mostly Women 334 Naty Loves - When a consumer discovers a brand they love, they click the heart to add it to their list of favorites. Zulily will send an email when one of their favorites is coming up. Profile of Members: › 25-35 y.o. Women ›› Pregnant to young family stage SAMPLING – CONSUMER EXHIBITION Reviews Nearly everyone has searched for information on Google or another search engine, and nearly half the world’s population has searched for product reviews online. Indeed, it won’t be long before consumers are on average better informed about a retailer’s products than the retailer’s staff. https://www.bcgperspectives.com/content/articles/consumer_ products_retail_navigating_new_consumer_realities/?chapter=5 Naty have easy access to all online ratings trough the homepage. Information on the packs. Where are they spending their time? Mandatory question to become a Naty Ambassador Reach-out to customers Collaboration Partner Reach out to consumers One Day Sites Bounty 1 500 000 Google Google Search ’Organic Diaper Bags’ 20 000 Pregnancy & Birth Special ’Birth’ 30 000 Organic Food Producer 30 000 Naty* 9000 Naty Ambassador Per Quarter 1589 Competition – Third Parties + A print competition in one of the key consumer parenting titles opens up the opportunity for not only a company logo but also images of the product available in the competition. Size of the competition and the page position can be influenced by the quality/quantity of products offered for give away. Eco by Naty Environmental class 1 For smart users Awards “Best Nappies” Gold Award in ’2010 ”Good Environmental Choice” from Practical Pre-School Magazine (UK) Eco Label from Swedish Society for Nature Conservation ”Green Award for Outstanding Product 2009” from EcoBabyWorld (USA) ”TIPS Highly Commended Award 2009” - Lightly Scented Wipes from TIPS Ltd. (UK) ”TIPS Highly Commended Award 2009” - Fragrance Free Wipes from TIPS Ltd. (UK) “Best Disposable Diaper” Bronze Award in ’08-’09 “Best Wipes” Gold Award in ’07 EcoBaby World (USA), 2009. from Mother and Baby Magazine (UK) from Practical Pre-School Magazine (UK) “Highly Recommended” Award in ’07-’08 ”TIPS Editor’s Choice Award 2007” from Practical Parenting Magazine (UK) - Wipes from TIPS Ltd. (UK) ”TIPS Editor’s Choice Award 2007” - Nursing Pads from TIPS Ltd. (UK) “Best Disposable Diaper” Silver Award in ’06-’07 from Mother and Baby Magazine (UK) “Best Baby Wipes” in ’06-’07 from Mother and Baby Magazine (UK) “Editor’s Choice” Award in ’06-’07 from Junior Magazine (UK) “Best Baby Wipe” Gold Award in 2005 and 2006 from Mother and Baby Magazine (UK) Mother & Baby Magazine, July 2006. For more awards, please visit our website: www.naty.com Blogger Outreach COMPETITIONS Activity with leading baby Magazines and online sites in each market. NEW Organic Maternity Bag Maximization Maximizationvia viaCelebrities Celebrities Alicia Silverstone Information pack aboutdirectly ambassador system of sent to famous mothers, We put our product in the hands theout celebrities sponsoring contact the celebrity troughtoBlogger, partners. key events contributing makingPR ouragency brand and more desirable. Giselle Bundchen Malin Åkerman Sylvie Tellier © Hiadecréation Photographies Elsa Fayer © Hiadecréation Photographies Sampling An effective way to have our product speaks for itself. We partner with different media and key events to distribute our diapers and wipes to new and expectant mothers Increased Consumer Value Sales of high value baby articles directly from supplier. AW_Naty_Mum_Magazine_Babyprod_131112.pdf 1 2013-11-12 11:42 Die Naty by Nature Babycare Windeln stehen mit beiden Beinen fest auf der Erde. Das eine Bein ist ihre Performance, das andere – die besondere Pflege und der Schutz, die diese Windeln für Ihr Baby und die Umwelt bieten. Die Idee, die sich hinter unseren Produkten versteckt, ist sehr natürlich. Die Naty by Nature Babycare Windeln werden aus chlorfreiem Absorptionsmaterial hergestellt, sie schonen die Umwelt und die weiche Haut Ihres Babys. Sanft, dünn und passgenau. Advertising C M Y CM MY We carefully select different media outlets online and offline to reach consumers maximizing resources and localizing activities. CY CMY K Im Vergleich zu konventionellen Windeln, die aus Kunststoff und Erdöl hergestellt werden, setzten wir in unseren Windeln eine Feuchteschutzfolie aus Maisstärke ein, die nicht nur vollständig biologisch abbaubar ist, sondern auch wichtige Performance- Go green without giving up performance Vorteile bietet. Die Windeln sind natürlich atmungsaktiv und schützen vor Ausdringen der Nässe, somit halten die Windeln maximal lange trocken und bieten Komfort. Eine umweltfreundliche Lösung ohne Nachteile. www.naty.com Developed in Sweden Do you really care about the major breakthrough in the nappy industry. Eco by Naty Market leaders environmental consciousness lack of environmental consciousness intelligent, easy, smart and informative marketing aggressive, and invasive marketing good design no plastic, no oil based material natural materials environmental certifications no chemical bleachers perfume free good technical performance lack of good design large amount of plastic and oil based material few natural materials few environmental approvals chemical bleachers YES NO perfumed good technical performance Nature babycare nappies are based on two principles. One is their great performance. The other is a special care for your child and Nature. The whole approach behind our products is natural. Nature nappies are made from totally chlorine free pulp that’s better for your baby and Nature. They are soft and thin, with an excellent fit. Instead of using plastic made from oil, we use a film based on natural material for the backsheet. Apart from being 100% biodegradable it has some superb performance advantages. Such as being naturally breathable, letting the air in and keeping the wetness from coming out, offering maximum dryness and comfort for your child. We are 100% dedicated to offer you and your child a way to go green. With absolutely no sacrifices. Go green without giving up performance ”It´s possible to make an environmentally friendly disposable nappy with the same quality as the market leaders” No, it is not possible, don´t bother me again. Yes, it is possible and I would like a sample. Instead of normal plastic that is used in most nappies, the outer layer of our nappies is based from raw material that comes directly from Mother Earth. We use a degradable and organic cornstarch film, which is also breathable, making Nature Boy and Girl even better and kinder for your baby. www.naty.com “ Social Media Facebook is our favorite tool to communicate with our fans. Today we have many country specific Facebook pages enabling us to personalize our communication and tailor our messages. We use email blasts and newsletters to keep our customers informed and convey the sense of community that we strive to maintain day after day. + Retailer marketing In-store Baby Club Magazine features Leaflets Advertorials Display Promotion Samples Mother & Baby Facilities Competitions Joint Activities to meet Agreed Joint Objectives with Key Retail Partners There is an ever increasing demand for environmental and organic products Naty Marketing plans Specialist media Advertising in Events/Appeals In-store activity Ambassador System PR Selected baby and female magazines. Awareness building Benefit selling Networking marketing Brand related Sampling in store with demo Word of mouth Product tests Environmental info Samples and tryouts Advertorials Pregnancy Box Information Press Office Combination offers Collaboration Influencers Features Website Forum Incentives Rewards Linked, when possible, to retailer publications and Mother&Baby marketing and In-store price promotion linked to communication. Contact Naty A B Gamla Värmdövägen 4 131 37 Nacka, Sweden Phone: +46 8 644 96 96 Fax: +46 8 644 96 97 [email protected] www.naty.com