- Boston - Community Servings
Transcription
- Boston - Community Servings
Chains continue to enter the Northeast Foodservice East Volume Volume84, 82,Number Number13 • • Spring, Fall, 2007 2009 •• THE THEBUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESSPUBLICATION PUBLICATIONFOR FORTHE THE$80 $80BILLION BILLIONNORTHEAST NORTHEASTFOODSERVICE FOODSERVICEINDUSTRY INDUSTRY OFFERING INFORMED REPORTING & COMMENTARY FOR THE FOODSERVICE PROFESSIONAL INSIDE Culinary arts training program lights up the lives of students who learn entry-level cook and baking skills THIS ISSUE A Special Note This is a hard year for foodservice and a time for news about those who are surviving, succeeding and retooling. We salute and celebrate them and you’ll be hearing their stories this year. FOOD FOR THOUGHT Chef Daniel Humm of Eleven Madison Park shares his approach to food. Trained classically in Europe, he’s credited with the restaurant’s prestigious induction in Relais & Chateaux this year. Page 4 FOODTRAK Many casual dining operations are struggling this year. In Boston, a small but growing restaurant group just opened two units of a new concept and doubled in size. They say they’re “crazy” but the units are busy. Page 6 Get the news! Sign up for our e-newsletter and find out what’s new on our website where “Secrets of Success” and a guest column change regularly and News Bytes are updated weekly. Join us in cyberspace! B OSTON – There’s nothing more rewarding than holding out opportunity to those who need it most, and that’s the goal at Jewish Vocational Service, where for nearly a decade, a program has offered English language and life skills along with culinary arts training for immigrants and newcomers. Just ask Chef Bob Buoniconti, a former restaurateur now teaching culinary arts at Madison Park High School, who also trains prospective entry-level cooks in the JVS Culinary Arts Program. “There’s a story behind every student,” he says. “You get them in the kitchen and give them something basic and they light up. You can see it in their eyes. It’s very rewarding. The program helps them deal with their everyday lives. Some of them are very, very talented.” This year, despite an economy in which pent up demand for dining out has dipped significantly, the industry’s need “There’s a story behind every student,” says ‘Chef B’… for skilled cooks and chefs continues to hold up. Indeed, according to the National Restaurant Association, job growth is expected to outperform that of the overall economy. Skilled labor has always been an issue for the industry and despite a loss of Despite a down economy, demand for trained cooks and chefs continues jobs in the second half of last year, will continue to be a major need. Chef John Kinsella, president of the American Culinary Federation sees a need in areas such as home meal replacement programs in supermarkets and retirement communities, among other TRAINING Continued on page 10 Opportunities abound for operators looking to open across Boston B OSTON – Despite the economic challenges, four new independent restaurants opened recently across the greater Boston area, from the city itself down to Patriot Place, with a diverse variety of cuisines. PERIODICAL Times are not easy for foodservice operators this year, but since late last year, several new independently owned operations have sprung up between Boston and Foxboro as restaurateurs followed their dreams. In Boston’s South End, Joe “Thailand,” a pioneer who opened an early Thai restaurant here, House of Siam, on Columbus Ave. in 1998, unveiled the 34-seat Tremont House of Siam with the fare of Chef Watana Phanit who worked at the original establishment. The menu includes Masman Curry, Shrimp Golden Bags, Siam Rolls and Garlic Shrimp among other dishes. The new location, designed by Anthony Catalfano, fea- tures an ambience of warm neutral tones, natural woods, bamboo and stone plus imOPPORTUNITIES Continued on page 9 2 Foodservice East • Spring 2009 NEFS offers many new features, events at show B OSTON –The annual New England Foodservice and Lodging Expo offers a host of new special events and highlights at the show, March 2224 at the Boston Convention & Exposition Center. A new Green Products Showcase focuses on eco-conscious items and cutting edge technology while the Energy Efficient Pavilion features options for achieving energysaving goals everywhere from the kitchen to the roof. On Monday at 11:30 AM, a new mixology event explores the relationship between mixed drinks, confections and service. Operators will learn from Tom Schlesinger-Guidelli, bar manager of Tony Maws’ new Craigie on Main in Cambridge, MA, about the collaboration there between kitchen and bar. Graham Schave, pas- try chef at Eastern Standard in Boston’s Hotel Commonwealth, who recently completed an extended stage with Chef Francois Payard in New York, discusses his approach to cross-component utilization of traditional confection with the bar. His colleague, Jack- From mixololgy & pastry, energy efficiency and green products, special programs /demos offered son Canon, the restaurant’s bar manager, leads the panel with a discussion of technical and philosophical elements in the relationship between the two elements. Theresa Paopao, manager and wine director of Anna Sortun’s Olana in Cambridge, talks about her work with Best of Boston Pastry Chef Maura Kilpatrick with whom she creates pairings. Featured Chef of the Year winners from across New England’s states will show their latest techniques and offer new ideas that operators can take home to their own kitchens. Logon to www.nefsexpo.com/chef for information Cool Ideas for Summer Profits on demonstration times, recipes, and bios. Chef Peter Davis – Henrietta’s Table, Cambridge, MA 2009 Featured Chefs include: Other highlights include a Wine Tasting Reception, Mon., March 23 from 4 to 5 PM in the Demonstration Kitchen Area following the Mixology Event. Chocolates and cheeses will be offered to accompany and enhance the wines. A Specialty Foods Pavilion in Aisle 1300 will showcase flavors and trends in partnership with the MA Specialty Foods Association. Other featured Pavilions include Organic & Natural, Aisles 200300; and Spirits, at the back Sunday, March 22nd 10:30 a.m. – 11:15 a.m. – Chef Nicholas Calias – The Colonnade Hotel, Boston 11:45 a.m. – 12:30 p.m. – Chef Esau Crosby – Solo Bistro, Bath, ME 3:00 p.m. – 3:45 p.m. – Chef Richard Garcia – Tastings Wine Bar & Bistro, Foxboro, MA Monday, March 23rd 2:30 p.m.- 3:15 p.m. – Chef Anthony Haskins – Rhode Island Convention Center, Providence Tuesday, April 8th 11:00 a.m. – 11:45 a.m.Chef Jason Tostrup – Inn at Weathersfield, Perkinsville, VT 12:15 p.m. – 1:30 p.m. – NEFS Continued on page 9 FSE FOODSERVICE EAST Make up to 30 gallons per hour of frozen drinks! Equipment built compact, easy to operate and high production for generating cold cash! www.frostyfactory.com 1-800-544-4071 Create cool profits! Kanawati Enterprises Beverage Solutions Frosty Factory Master Distributor TOLL FREE: 866.265.9569 [email protected] NEFS Booth #1146 FOODSERVICE EAST (0885-6877) The Business-to-Business Publication of the $80 Billion Northeast Foodservice Industry Published by LRH Ventures Susan G. Holaday, Editor& Publisher Richard E. Dolby, Publisher in Memoriam 197 Eighth St., No. 728 Charlestown, MA 02129-4234 617-242-2217 E-mail: [email protected] FOODSERVICE EAST is published five times a year: Wintertide, Spring, Mid-Year, Fall Equinox and Fall. Susan G. Holaday, President and Treasurer. Periodical postage paid at Boston and additional mailing offices. USPS #0317-380. U.S. subscription rate $30.00. Canada and Foreign on request; single copies $5.00 plus $2.95 shipping & handling. All rights reserved. Production in whole or in part without permission is prohibited. POSTMASTER: Send address changes to Foodservice East, 197 Eighth St., #728, Charlestown, MA 02129-4234. Spring 2009 • Foodservice East 3 The Greene Turtle expands north and south E DGEWATER, MD – It took The Greene Turtle 10 years to open its second unit, but today, there’s no stopping the 30-year-old sports bar/casual dining concept as it heads north and south from its base here. With 22 outlets up and running, The Greene Turtle is looking at growth both up and down the Eastern Seaboard, into New England and Florida, says Chief Executive Officer Mike Sanford. “We decided that even with tough economic times, to continue our positive slow growth,” he declares. The chain plans to expand its reach both north and south of the Moving out from its Maryland base, Turtle heads north and south Baltimore/Washington base and is seeking both franchisees and sites, he says. “Last year we opened four and sold two area development deals. We’ve since signed deals for two more corporate stores, one in Virginia. A unit also just opened in Aberdeen, MD.” The company saw strong sales last year, estimated at $37.5 million, despite a drop of about 2.2 percent in same store sales. “A year and a half ago,” Sanford notes, “we took on an equity partner and that helped us save some cash. We’re well prepared to ride out the storm, so to speak, and we have an economic model that works and are getting a fair amount of interest from people.” The last 10 units opened, he adds, have seen “significantly higher average unit volumes, in excess of 10 percent.” In 2008 average unit sales were around $2.34 million. However, the three most recently opened units have “conservatively annualized volumes of $3 million.” At Technomic Inc. in Chicago, Executive Vice President Darren Tristano sees the chain as “well positioned. People are still going out and they’re looking for decent prices,” he says. “They have an incredible following of sports fans. The key will be their ability to adapt to different markets. You have to cater to the locals.” When The Greene Turtle began as an 800 sq. ft. backGREEN TURTLE Continued on page 16 Vapiano to open three units in the Boston area M CLEAN, VA - A stylish European concept that calls itself “fresh casual” plans to move into the Northeast this year with three units in Boston, part of an aggressive expansion across the US. Originally founded in Hamburg, Germany, Vapiano today has outlets in Zurich, Vienna, Istanbul, and Budapest, and, with three initial corporateowned restaurants in the greater Washington, DC area and one in Florida, is poised for growth here. With its contemporary Italian design created by Matteo Thun of Milano, Vapiano exudes a hip, energetic and cosmopolitan vibe with oak furnishings, natural stone, and earth-toned leather. Units and pizzas and order drinks from a full service bar. Pagers alert guests when their orders are ready for pickup. The first Boston restaurant is expected to open in the city this year, owned by franchisee Alfred Keilen, says Bill Bessette, USA CEO for the chain and a former senior vice president of operations for Legal Sea Foods. “We’re excited,” he declares. “We ended 2008 with a 20 percent increase in sale store sales and a $60 million capital infusion.” Keilen, a former CPA and operator of McDonald’s stores in Europe, is currently seeking sites in the Boston area. The chain opens this spring in Dallas where 10 are planned and later this year in San Jose, CA, and is working on a deal for the New York market as well as Houston, Detroit and Atlanta, Bessette says. He also anticipates expansion in San Francisco where a franchise was recently sold. Currently, 32 units are under range in size from 5,200 to 8,000 sq. ft. with 180 to 220 sets. Checks are around $20 or less, with lunch in the $14 range and dinner, $18-$20. Average unit volume runs from $2.5 to $3 million. Customers serve themselves salads, dine on pastas development. A fourth DC restaurant opens in Chinatown this spring. “We’re cutting a new niche,” he observes. “We don’t have a lot of overhead because there are no servers. The customers pick up their food. From NYC to San Francisco, urbane casual concept targets US metro market areas VAPIANO Continued on page 16 4 Foodservice East • Spring 2009 FOOD FOR Thought A culinary dialogue of current perspectives and techniques Relaix & Chateaux honor re-unites a chef with his mentors Chef Daniel Humm’s journey comes full circle N EW YORK – They say a journey of 1,000 miles begins with a single step. Such was the case for Daniel Humm whose culinary career began in Switzerland at age 10 when his parents began finding him jobs in nearby restaurants to stay busy during summer vacations. By the time he began his formal culinary training at 14, he felt completely comfortable in kitchens and “loved it,” he recalls. That early start culminated this year in the executive chef of this city’s Eleven Madison Park returning to Europe for the restaurant’s induction into the prestigious Relaix & Chateaux with Union Square Hospitality Group CEO Danny Meyer and General Manager Will Guidara. The only stand-alone restaurant in North America to be newly inducted in 2008, Eleven Madison Park viewed the honor as the culmination of a renaissance led by Humm, who moved from San Francisco’s Campton Place in 2006 to take the helm in its kitchen. “I was so thrilled,” says the chef, “because I had worked with chefs who were part of Relais & Chateaux and so for me, it was pretty special.” Those chefs, including Humm’s “great mentor,” Gérard Rabaey of Le Pont de Brent Hotel in Switzerland, were also present and equally thrilled by the success of their protégé. The event was also emotionally stirring for Meyer, whose father’s The Seven Gables Inn in St. Louis, MO earned an R&C affiliation years ago. Humm traces the “opening up” of his career to his days with Chef Rabaey’s Michelin three star restaurant. He sees his own culinary style of one that emphasizes “purity, sim- A passion for food that began in childhood brings acclaim to a Swiss chef plicity, and seasonal ingredients.” Described as a classicist who embraces contemporary gastronomy, Humm’s leadership brought Eleven Madison Park its first three star review from The New York Times as well as a James Beard award for outstanding wine service and other accolades. Spring 209 • Foodservice East 5 Those highlights in Humm’s career, including his first Michelin star at age 24 as executive chef of Gasthaus zum Gupf in the Swiss Alps, stand out, he says. “We work to make the guests happy but also for those little trophies and the electricity from them that carries you for many months. Everybody stays excited and it’s motivating.” Cooking is a huge passion for Humm, who loves to return from a long run on his day off and later prepare Raclette, lamb curry, and roasted chicken on Sunday evenings for his wife. “It’s a big part of life.” The challenge this year of a down economy has stimulated the 150-seat Eleven Madison Park to “look at where we want to be,” Humm says. “We use this as an opportunity to make contact with the guests. Our dinner business has been a little down, but not much. Union Square Hospitality Group offers great hospital- ity. We always take care of our guests. We feel it (the downturn) less than others. Some places are just realizing that you’ve got to be nice to your guests! We feel the economy, but not to the point where we’re scared.” Rather, he says, FOOD FOR THOUGHT “VICHYSSOISE” OF KUMUMOTO OYSTERS AND ROYAL STERLING CAVIAR Serves 4 8 each Kumumoto Oysters 1/2 ounces Leeks, chopped 1/2 ounces Butter 2 1/2 ounces Yukon Gold Potatoes 1 cup Cold Water 1 ounces Cream 1 cup Vichyssoise Base 2 1/2 ounces Crème Fraiche 1 1/4 sheets Gelatin, Bloomed 1 1/2 ounces Oyster Water 1/4 sheet Gelatin, Bloomed Chive Blossoms Dill Royal Sterling Caviar INSTRUCTIONS : Oysters: Open oysters and separate the juice and the oysters. Clean the shells very well. Keep the bottom shells. Vichyssoise: Sweat leeks in butter on low heat. Add potatoes and water. Simmer until tender. Chill and season. Puree with blanched spinach until desired color is reached. Strain. Mousse: Whisk crème fraiche to a soft peak in a standing mixer. Heat half of the vichyssoise base and dissolve the bloomed gelatin. Fold in crème fraiche and the remainder of the vichyssoise base. Fill the empty shells with this mixture until 3/4 full. Oyster Glaze: Bring the Oyster water to a boil. Strain through coffee filter. Dissolve bloomed gelatin into liquid. Cool but do not cool enough to set. TO FINISH : Fill shells to about 3/4 full with the Vichyssoise mousse and set the oyster on top. Keep cool and glaze with the still liquid oyster glaze. Repeat by using a brush until the whole oyster has a shine to it. Garnish with a quenelle of Royal Sterling Caviar, Chive Blossom and Dill. Roast for approximately 1 hour, or until the legs easily pull away from the rest of the bird. Let rest for 20 minutes and serve. it presents an opportunity. People today, he adds, no longer have time for long lunches. “They need something quick and not too fancy, a little bit more on the comfort side. We did a $28 menu and paired it with a $28 wine menu of wines by the bottle, half bottle or glass. You just have to be very accessible. In New York, it’s easy to go to many restaurants. We offer five different tarts on a cart for dessert now. It’s right there and you can get a slice or half slices.” As a result of the current economy, he adds, he can hire selectively from a larger pool of prospective employees. With the city’s large number of restaurants, many cooks change jobs frequently, he points out. “You have to take care of them, inspire them and make sure they don’t leave every six months.” The downturn is a needed correction to an era of excess in which “money didn’t matter,” he observes. The expensiveness of meals had become the criterion, “not value.” Now, he adds, “many peo- On his day off, a chef returns to the stove ple don’t take as much time to eat so everything has to be prepared faster and not everybody always understands the time food preparation can take. We’ve got to adjust and fill the restaurant. Danny always says it’s a ‘restaurant business,’ and both the restaurant part and the business part are of equal importance.” The son of an architect, Humm’s cooking applies a sense of structure and design to the sophisticated Frenchinfluenced food he creates. Among his specialties are smoked Columbia River sturgeon with garden peas and mint and butter-poached Scottish Langoustines with carrotorange nage. Average checks at lunch and dinner are estimated at $75 and $150 respectively. As he looks to the future, Humm’s goal is to “become a better chef. Every year you grow and learn so much, and I just want to continue this and make Eleven Madison Park as good and as full as it can be.” gh Today’s downturn brings opportunities at Eleven Madison Park gh gh From hiring to connecting with guests, Chef Humm views the economy as a chance to improve gh 6 Foodservice East • Spring 2009 FSE FoodTrak: Flexibility is the name of the game in ‘09 as operators scramble for market share They also, Damian notes, “had vision and a lot of doubt at the same time. Our segment is comfort food. Today, it’s a question of where the customer will spend money.” Navigating The New Terrain In Casual Dining How Dalbeck and Damian are adjusting to changing times… B OSTON – There can only be one reason why anyone would open two new units of an unproven concept in an economy such as this one, and Brad Dalbeck, partner with Chef Chris Damian in Legacy Restaurant Group here, is quick to point it out. Since the millennium celebrations of nine years ago, the new terrain of the 21st century has changed dramatically in virtually every segment of foodservice. That notwithstanding, late last year the small restaurant group that operates Scollay Square and Tavern on the Water opened two Max & Dylans restaurants, one downtown on West St. and the other in Charlestown’s City Square, doubling the company’s size. “We’re a little crazy to do this in such a crazy environment,” Dalbeck says. However, the concept, Damian notes, “was under development for four or five years.” Pushing them to take the step of moving forward, Dalbeck adds, were “opportunities we couldn’t say no to. We knew it would be a struggle but we finally decided to go ahead. We see an enormous opportunity.” “Approachable food” in the $20’s average check range is working for Boston’s Legacy Restaurant Group In a “crazy” environment, two operators bet on risk-taking Chris Damian, above left, and partner Brad Dalbeck see an opportunity in casual operations serving comfort foods. A recent study of independent restaurants by Technomic Inc., the Chicago-based consultancy, sees an environment that favors the chains this year based on their stronger buying clout and efficient sourcing practices. The industry is undergoing a “shakeout,” Technomic predicts, that will go on for the next 18 months or longer. “Real” growth will not be seen again until 2011, and the industry is expected to undergo a net contraction of both chains and independents. Estimates call for a one percent reduction in the number of independents who will be “challenged to grow,” but can be expected to take market share from full service restaurant and limited service restaurant chains alike. The market today in the Northeast, Dalbeck admits, is not an easy one, but “crazy people like us are opening more restaurants.” He expects the stock market to continue to fall and more jobs to be lost. On the plus side, he says, “we used to get 10 or 12 applicants when we’d advertise for a position. Now it’s 100plus, and that’s a good thing for restaurants. That was a wakeup call for me.” Another plus is a slight decline in food prices. “They’ve come down a little from 2008 and our purchasing power has changed with the addition of two more restaurants.” The goal is one of “finetuning operations and staying ahead of the game with creativity. Marketing will play a big part this year. We have to catch our breath. We’ve been stretched and we need to catch up.” The biggest challenge “is fighting for customers. You’ve Spring 2009 • Foodservice East 7 summer as tourists make their way up the Freedom Trail to the U.S.S. Constitution and Bunker Hill nearby. “Our menu will appeal to the tourists,” says Dalbeck. Lunch checks run around $12 to $13 per person while dinner at Max & Dylans Kitchen and Bar is $17 to $18. The fare is described as “hip, trendy, casual and approachable” and includes appetizers, flatbreads, sliders, sandwiches and American entrees such as macaroni and cheese. While downtown is marketed to young business professionals, the emphasis in Charlestown is on family diners as well. The partners bring a long background in casual dining got to find a way to get them in the door and hold on to them. The conventional wisdom is gone. It used to be that product and venue would carry you. That’s no longer the case,” Damian observes. This year, the restaurant group is running its very first advertisements. “It’s important to get your name out there,” Dalbeck declares. “It’s not a friendly situation so you’ve got to keep changing. We re-defined ourselves downtown already and this winter, we repositioned the whole menu at Scollay Square with lower priced comfort food. Our covers are up but sales are about the same.” At Scollay Square, he estimates the average dinner tab at around $25. “We nailed the middle ground there,” says Damian. The 214-seat Max & Dylans in Charlestown at the head of the North Washington St. Bridge in space formerly occupied by Copia is building a customer base, the partners say. They anticipate a strong A plus of the down economy is an easing of the tight labor market to the challenges they face this year. Damian began as a dishwasher at the former La Groceria in Cambridge, while Dalbeck held various managerial posts with Back Bay Restaurant Group, El Torito, Chi Chi’s and Friday’s before partnering with Michael Larkin to do the first Border Café in Harvard Square in 1987. It was there that he and Damian met and in 2004, formed Legacy Restaurant Group, opening Scollay Square in Beacon Hill and later, Tavern on the Water in the Charlestown Navy Yard with a similarly priced “American bistro” menu. Long-time casual dining veterans open two units of a new, moderately-priced comfort food concept Danku dishes up “fast food with conscience” N EW YORK – Danku, a new fast-casual restaurant chain serving Dutch and Indonesian dishes made with organic and all-natural ingredients, is dishing up “fast food with a conscience” here its owners seek expansion opportunities here. Created by three food-lovers, identical twin brothers Bruno and Filip van Hoeck and their longtime friend Karen Brink, the concept came about as they often lamented the lack of appealing options when seeking a quick meal. Together they dreamed of creating an international chain of restaurants serving tasty, wholesome, and affordable meals in a welcoming atmosphere while making a minimal impact on the environment. Now open here on West 57th St., Danku’s signature menu item is the traditional Dutch fritter, the “kroket” with non-traditional fillings like macaroni and cheese, tomato and mozzarella, chicken curry, spinach and artichoke, salmon dill, and chili con carne. For breakfast, there’s bacon, egg and potato, and egg, cheddar and potato as well as apple-cinnamon. Another section of the menu is inspired by the Indo-Dutch cuisine served all throughout Netherlands -Danku’s original birthplace. Indonesian ingredients from the former Dutch colony are an integral part of the Dutch culinary repertoire. The grandmother of Karen Brink, one of Danku’s founders, grew up in Indonesia and the Indonesian dishes on the menu - stews, curries, satays, Basmati fried rice (PadiDan) and pan-fried noodles (MieDan) -are all based on her recipes. Organic sandwiches, salads, and desserts, such as lowcalorie nonfat organic frozen yogurt and Poffertjes (mini Dutch pancakes) round out the menu. The furniture and wall paneling in the lounge and communal table areas are made from recycled composite wood and other reclaimed materials. The restaurants’ appliances and machines are energy efficient available, and the kitchen composts all food waste. All takeout containers, cups, bags, and flatware are biodegradable. When guests have finished their meals, they are encouraged to visit the recycling station in the middle of the restaurant to separate the recyclable and compostable materials from their trays. You Work Hard on Your Menu . . . Leave the to Chef Paul! Choose from 28 Magic Seasoning Blend products Order Direct 800-457-2857 Questions? Contact Gregg Villarrubia (504) 731-3519 for Distributor and Product Information www.chefpaul.com As Chef Paul says,“Good Cooking, Good Eating, Good Loving!™” Red CapeSM Service. Only From Taylor®. FROZEN DESSERTS FROZEN BEVERAGE GRILLED SPECIALTIES 1030 University Avenue Norwood, MA 02062 P: 781.551.4450 or 800.245.4002 www.taylornewengland.com 8 Foodservice East • Spring 2009 Emerson Climate Technologies launches virtual website NAFEM PRODUCTS E-Control Systems introduces FusionLive™ E-Control Systems’ new FusionLive™ Software in conjunction with its wireless monitoring system allows operators full-screen customization to centrally monitor critical control points. Immediate access to cabinet and food temperatures from anywhere in the country is available with 24/7 temperature reporting and alarm notification if a cabinet is operating in a Temperature Danger Zone. Review a report with equipment downtime, reasons, and corrective actions implemented. Go to www. eControlSystems.com. Manitowoc ice machines earn the ENERGY STAR® Dozens of Manitowoc air-cooled, cube-style ice machines now meet ENERGY STAR™ standards and are up to 15 percent more energy and water efficient than standard models. With the line, always known for low operating costs, in the ENERGY STAR program, it makes it easier for customers to identify the most energy efficient models quickly, says Manitowoc. More than 97 percent of cube ice models meet or exceed the program’s stringent performance criteria. For the most recent list of qualified machines, go to http://www.manitowocice.com/energystar. A virtual website from Emerson Climate Technologies, www.EmersonClimate.com, lets operators and consultants who could not attend NAFEM ’09 receive a unique OEM perspective on the company’s heating, air conditioning and refrigeration products. Master-Bilt unveils Endura™ roll-ins & roll thrus Master-Bilt unveiled its line of heated roll-thru and pass-thru cabinets, refrigerated, heated and dual temperature reach-ins, refrigerated roll-ins, roll-thrus and passthrus, top mounted glass or solid door reach-ins and a series of prep tables and undercounter/worktable cabinets, many of which are Energy Star and California Energy Commission certified. A wide variety of options includes alarm systems, extra shelves, legs instead of casters, half glass and half solid doors, refrigerated drawers and more. Visit www.master-bilt.com. Award winning wine storage line shown at NAFEM Liebherr, a German manufacturer of residential wine cabinets, introduced a line for restaurants at NAFEM ’09 with such features as vibration-free compressors to keep wines still; precise temperature controls – 41 to 68 degrees Fahrenheit – in dual climate zones; digital ventilation control to precisely maintain desired humidity between 50 and 80 percent; LED lighting in the Vinidor series for energy efficiency and minimal heat transfer, a unique pull out shelf for open storage of open bottles for wines by the glass, and more. For detailed information, see the Wine Product section at www.liebherr.com. machine head section. The efficient, high volume machine meets stringent energy and water specs of the Consortium for Energy Efficiency. The QuietQube system features Cool Vapor Defrost patented technology. AlphaSan® is molded into select plastic components to reduce slime. visit www.manitowocfsg.com/energymizer. SN countertop nugget ice maker/water dispenser introduced Manitowoc’s new SN countertop nugget ice maker and water dispenser Series is designed to deliver the largest daily ice production levels and storage capacities within the smallest footprint, while providing the highest quality of chewable nugget ice. . Choose from three touchless dispensing options: ice only, water only, or ice and water. Once the desired dispense option is selected, the machine will automatically return back to this selection. To change dispense settings, simply touch the desired button to reset. Patented cleaning technology simplifies routine cleaning. To view a product video go to: http://www. manitowocice.com/products/snseriesvideo.asp Manitowoc intros quiet high volume ice maker NEFS Show, Booth #725 NRA Show, Booth #5718 The new S2170C Manitowoc ice machine is said to be 75 percent quieter than other remotes due to the compressor and condenser motor fan being house in a remote condensing unit away from the ice LRS Key Call TX speeds up service levels Designed to help eliminate server confusion in locating tables, Key Call TX from Long Range Systems uses a simple plastic “order key” and tabletop unit to send a signal to the kitchen after an order has been placed. An automated timer with pre-set time limit is in the system and a color chip in the timer lets the manager know if an order is late. Daily reports show order delivery times by date and shift. The unit improves service levels and decreases food delivery wait times as well as boosting staff productivity. Visit www.pager.net. Spring 2009 • Foodservice East 9 Opportunities abound for operators looking to open across Boston area OPPORTUNITIES Continued from page 1 ported Thai bronze statues. In Malden Center, Chefrestaurateur Douglas Tran opened All Seasons Table, with modern Asian cuisine reflective of the ingredients and techniques he discovered and learned during his global travels. Tran came to the US at age 13 from Vietnam and subsequently earned an engineering degree before starting a career in foodservice, working in many local operations including Lotus Blossom in Sudbury, MA, Amarin of Thailand in Newton and Wellesley, and others. At All Seasons Table, his first solo venture, appetizers include Grilled Asian Eggplant with sweet miso and Malaysian style Taro Shrimp, among others. Entrees include Chinese and Pan-Asian dishes such as Sake Shrimp and Scallops in sake wine with ginger and vegetables, Agedashi Tofu Stir-fry with Japanese vegetables, and sushi and specialty Maki rolls. The ambience, created by designer Meichi Peng, emphasizes dramatic high ceilings and displays wood-carved figures and six one-of-a-kind ancient bronze pots with special motif carvings. Jamaica Plain’s Bon Savor is not a new restaurant but a re-concepting of an exiting unit. Owners Ibonne Zabala, a native of Colombia and her This year will also see several small chains moving into the Northeast, including a stylish European-style restaurant, Vapiano, and The Greene Turtle, focused on sports fans (see stories, page 3). Seminars focus on “going green” and strategies for tough times NEFS Continued from page 2 of the Exhibit Hall. Tom Kershaw of Boston’s Hampshire House and Cheers moderates The Green Restaurant Revolution keynote Sun. from 1 to 2 in the demo/keynote area with speakers Mike Harder, COO, Boloco and George McKerrow, Jr., president and CEO, Ted’s Montana Grill. On Mon. at 1 PM, Billy Costa from NECN’s TV Diner moderates a discussion, Getting Through a Tough Economy, with Roger Berkowitz, owner-president of Legal Sea Foods and Steve DiFillippo, owner and presient of Davio’s and Avila. The MA Restaurant Association offers a special Sun. seminar at 11:30 Sunday on Restaurant Trends and Restaurant Design 2009 with Charles Perkins, pres., Boston Learn about restaurant trends and new directions in design at a special program at NEFS Restaurant Group and Donald Lang, principal architect, DLA Architecture in Room 151A. Perkins will discuss current trends and look at elements leading to success, as well as new concepts, buying and selling tips, and more, while Lang will speak about how to evaluate locations, plus ideas on the design phase. At 2:15 in Room 152, Michael Pace, lead engineer, National Grid and Paul Degnan, energy efficiency manager, NStar, look at reducing energy in restaurants and kitchens. Monday sessions include How to Develop Promotions That Work Best with Christina Diaz, Redpoint Marketing PR at 11:30; Restaurant Marketing by Joe Gabriel, Fishbowl at 2 PM; and a panel on Catering at 2:15 with Nick Schiarizzi, Domenic’s Food Services; Russell Morin, Russell Morin Fine Catering and Olive Chase, The Casual Gourmet. Another panel explores opening, operating and expanding a restaurant at 3:15 and includes Al DeNapoli, Tarlow, Breed, Hart & Rodgers, P.C.; Richard Mazzarella, Twinbrook Insurance; Dan Newcomb, Atlantic Restaurant Group; Michael White, Omni Career Search and Chandra Witkowski, Bacall & Conniff, P.C. at 3:15. Tues. at 11:30, Chrisstian Diaz offers tips and tricks to help your restaurant “sell itself.” cilantro linguini, calamari, husband, Oleg Konalovov shrimp, mussels and sole, and from Russia, met in business the Veggie Explosion Crepe school, combined their intertopped with parmesan sauce. est in business and love of Farther south, at Patriot food and opened Bon Savor, a Place in Foxboro, Tastings French bistro in Boston’s JaWine Bar & Bistro owned by maica Plain neighborhood. Patti and Bill Martin opened Today, with a new chef, late last year with a menu of Alba Aranda, who’s spent sevsmall plates. They compleen years at Colombia’s Ameriment the restaurant’s wine can Embassy, they’ve reconlist of 170 bottles and 65-plus figured the operation to meld by the glass, compiled by GenFrench and South American eral Manager and Sommelier cuisine into a unique and David Ciccihealthy foods arelli. concept with a Chef Richwide variety of Ethnic cuisines ard Garcia, vegetarian and who will cook vegan options. and wine bar at the James With an innoBeard House meet desire for vative menu in New York that offers high affordable fare this spring, quality cuisine has designed with creative a menu that presentations seeks to be afat affordable fordable and price points approachable and an average with dishes check in the such as Berkshire Pork Shank range of $25 to $30 includwith house-cured pancetta, ing wine, the couple is servbutter beans and orange greing Rainbow Soup, a tomamolata; Sous Vide Beets & to-based soup with smokey Greens salad with Vermont tortilla accents and avocado, goat cheese feta, shaved fenColombian Style Shrimp Cevnel and grated horseradish; iche, Provencal Tart with carWinter Root Vegetable Hash amelized onions, tapenade, with a poached cage free farm dried fruit cream cheese and egg; Local Hook & Line Cod tomato confit, as well as the with garbanzo bean stew, Warm Goat Cheese Salad whipped yogurt and dill oil; with creamy warm polenta and American Kobe Beef in a and vanilla balsamic reducRioja wine reduction, all detion. Entrées include Steak signed as hearty appetizers Argentina with Argentinean that can be shared. parsley and garlic chimiThe ambience offers wood churi, Port Chicken with a millwork and flooring, exgrape and port wine sauce, posed brick, wine-inspired Peruvian Seafood Pasta made artwork and colorful fabrics. with homemade red chili and If you are serIous about goIng green you Must try thIs Product. 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Agreeing is Chef Mark Wright, vice president of ACF’s Northeast Region, who sees “more trained chefs going to other aspects of the industry such as contract feeding, schools, colleges, hospitals and R&D programs for food manufacturers.” The JVS program, now in its tenth year of operation under various grants, has helped groups as diverse as Chinese people with limited English to unemployed high school graduates. JVS also works in conjunction with Boston’s International Institute to provides new employees to operators and also upgrade the skills of existing workers at major hotels and convention facilities, says President &CEO Jerry Rubin. “We train on-site and Not only will you receive fresh organic produce for 15 weeks this summer, but you will also be supporting Community Servings, an organization delivering nutritious meals to people with critical illness in the Boston area. 10% of the proceeds and surplus produce will go to feed their sick clients. $600 - Full share $375 - Half share $225 - Single share • Produce June through October • Pick-up location: Community Servings, Jamaica Plain, MA (near the Stony Brook T stop) • Sign-up by April 30th • Contact Eileen Harrington at [email protected] 617 522-7777 help existing employees with English language skills and computer skills too. The industry needs to improve the language skills of employees to help them communicate with customers.” The hospitality industry, he points out, is one of the largest in the city. “It’s a very important industry and is very dependent on immigrants in the workforce.” Rubin is “guardedly optimistic” about placements this year noting that “it’s definitely gotten harder, but we have good relationships with many of the major restaurants and other employers, and that’s very key to our success.” Margaret Raisty, administrator of the Culinary Arts Program and Employment Specialist Deborah Burwick have, as Chef Buoniconti puts it, “amazing networking” skills. “Most of our students get jobs.” Of 22 who currently in training, seven are already close to being hired and 10 have been on interviews. “I find it wonderful,” says the chef. “ This is my 15th session and our success rate still amazes me. I’m lucky to be a part of it.” We have a Chinese student who can carve carrots into the most amazing things you’ve ever seen. He showed us pictures of them and you could see the sparkle in his eyes.” The program of 18 weeks is held in April, August and December. Fluent English speakers study to obtain ServSafe certification, while those with Safety, sanitation and transitional life skills all part of JVS training limited English skills follow a second track where they pick up the language. Nutrition, professional development and an introduction to computers and the Internet are also taught. JVS began the program, Raisty explains, in 2000 with a demo grant from the US Labor Department for people with limited English skills. The ESL program, she adds, focuses on “the language of the kitchen.” Other funding sources include the Workforce Initiative Act, Neighborhood Jobs Trust, Massachusetts Rehabilitation Commission and others. Students are taught tran- Employees need to be able to communicate with guests, says JVC President Rubin Spring 2009 • Foodservice East 11 sitional skills as well as culinary basics/ “We work on their self esteem and offer classes in conflict resolution and stress management. We take them on field trips to the hotels and Whole Foods, and Legal Sea Foods comes to JVS with a chef and human resources director. We go to trade shows such as the Seafood Show or New England Foodservice & Lodging Expo.” In addition, she and Burwick expose students to museums, opera, dance and the arts to broaden their knowledge. At Madison Park, Chef Buoniconti and Chef Dan Lucas, former head chef with Creative Gourmet, who specializes in pastry, teach “everything from scratch,” Lucas adds. “If they have the talent and do the homework, there’s an 85 percent chance they’ll be hired. These guys want a job.” Students at the high school who are taking culinary arts work with the JVS groups as chef assistants, helping the chefs during the training. Boston Public Schools Director of Adult Education Maria Harris also plays a role in the collaborative program, helping students adjust and feel welcome, and setting the stage for a learning experience. “If it wasn’t for this program,” says one JVS Culinary Arts graduate from South Carolina, “I would probably be on the corner hanging with nothing to do like a bum.” Another, born in Morocco, worked in delivery for Au Bon Pain mornings and took courses at JVS to learn to cook. Students come from around the globe, Raisty points out. “We recruit for the program every Tuesday. It’s an ongoing process.” Community Servings presents a second chance B OSTON – David Waters, executive director of Community Servings, is finding new ways to serve up hope and opportunity this year, beaming with pride recently as the free homedelivered meals program for the acutely ill graduated its first class of foodservice trainees. “For some of them,” he declares, “it was the first graduation of their life. It was really sweet. Three (of the seven graduates) have already found jobs.” The effort grew out of a leadership program Waters was involved in that included a visit to the Suffolk County of Correction. He discovered that when offenders were released, “there were no career opportunities for them and no support.” “We knew we’d be very supportive of people who were ready to make a change in their life,” he says. “We saw a need for more foodservice workers and this is not a culinary program. It’s a foodservice program in which they get foodservice training, life skills training, customer service training and a ServSafe course. They help us make the meals we deliver. They shadow people in the kitchen while they’re here and help us, so it’s a win-win situation for everyone.” Seven out of eight initial enrollees graduated and a second group is now in training. “You’ve given me hope,” one graduate told Waters. “We got great support from the industry,” he says. “We had guest chefs visit the classes and the students took field trips to the Four Seasons Hotel, Upstairs on the Square, Capital Grille, the Langham Hotel and a tofu factory in Jamaica Plain.” The plan is to have four groups of students a year. The first, Waters says, was “diverse, including persons coming out of rehab, ex-offenders and some with disabilities. This is a great opportunity for them and they bring their enthusiasm into the kitchen. We’re looking for people interested in don’t expect everyone to pass ServSafe but at least they will be familiar with it.” “It’s hard for people with criminal records to find jobs,” adds Programs Director Rosario Dominguez. “But the group was dedicated and hard working. They come from all walks of life. We prepare and deliver 3,340 lunches and dinners a week.” A challenge, she points out, was “getting people to see that a 12 week time investment with no pay can pay off for them. This program fits with our culture, and the chefs who came and did demos and invited us to their restaurants gave the trainees great advice. New culinary arts training program gives ex-offenders and others a chance at a career that helps others hiring.” The program took about two years to design and integrate with Community Servings efforts. “We try to fit a lot into 12 weeks. We ll-Natural Wraps A g n i g i n Br to Food Service M aria & Ricardo’s tortillas are 100% all-natural, preservative free, and made with sunflower oil. Our tortillas are made from the highest quality, freshest ingredients to ensure authentic flavor. Organic varieties also available. www.mariaandricardos.com New England’s #1 Food Service Tortilla 320 Turnpike Street Canton, MA 02021 800-881-7040 www.harbar.com B a k i n g Bend it – Twist it – Fold it – Fill it – Wrap it Our tortillas will not crack or tear. Wrappy tortillas have great eye appeal and are a true “palate pleaser.” T o r t i l l a s i n t h e N o r t h e a s t Job#: HARB090101 De: mdk Size: 10.25x6.5 Ae: GC Date: 1.20.09 Publication: f o r o v e r Colors C M Y K 2 0 y e a r s mposite ls, llc 29651 7-0123 9-6615 a.com ve.com 12 Foodservice East • Spring 2009 NRA announces ’09 KI award recipients 2009 C HICAGO – The National Restaurant Association announces the 2009 Kitchen Innovations™ Award recipients whose new, state-of-the-art solutions to increasing productivity, saving energy and water, speeding up prep and cooking times and more will be showcased in an interactive demonstration area at this year’s NRA Show here, May 16-19. The winners were selected by a panel consisting of Dan Bendall, principal, FoodStrategy, Inc.; Martin Cowley, senior manager, restaurant design, The Disney Resorts; William Eaton, president, Cini-Little International; Robert Forrester, principal, Restaurant Industry Solutions; Foster Frable, founding partner, Clevenger-Frable-LaValee Inc.; Rick Gentry, director, technical services, Aramark; Robert Marshall, v.p., US operations, McDonald’s; George McNeill, vice president, culinary and corporate chef, The Ritz-Carlton Hotel Co.; and MICROWAVE Kathleen H. Seelye, presiFLATSTONE dent, foodservice, Ricca Newmark Design. into daily operation so oil lasts twice as long. Hobart – Bluetooth®-enable Combi® Oven with Barcode Scanner: The Bluetooth®enabled Combi automatically controls the cooking program, allowing wireless exchange of recipes in the oven which offers convection, steam and combination modes for maximum flexibility. Operators push “start” and accomplish several different tasks from one piece of equipment. The optional scanner helps simplify operation for consistent results. Kitchen Innovations ’09 winners announced A R e v o l u t i o n i n M i c RThe o waward A v e c orecipients oking are: – improved Food Quality – Reduced energy costs – Menu versatility – increased Productivity – on-Demand cooking Frymaster Gas Protector and record oven inventory. Frymaster, Manitowoc Foodservice – Gas Protector®: The 30 lb. fry pot delivers the production capacity of 50 lb. fryers but uses 40 percent less oil. Among the features are automatic oil replenishment technology, as well as Frymaster’s patented FootPrint PRO® filtration system and swing-up heating elements. T he Silar® Microwave Flatstone, an innovative ceramic composite microwave heatable oven insert, revolutionizes microwave cooking. Silar® changes the tiple hoods are integrated on a common duct that individually adjusts exhaust and replacement air flow. The system is said to cut energy use 15 to 50 percent, with kitchen fans starting automatically when appliances are switched on and stopping as they cool down. Henny Penny Corp. – Evolution Elite™: The new Smart Fryer Express allows operators to conduct oil filtering in four minutes as needed. The reduced oil capacity fryers cook equivalent product loads in 40 percent less time than standard 50 lb. fryers, significantly extending oil life. Frequent filtering is integrated Silar Microwave Flatstone speed-quality cooking paradigm, and provides higher quality foods cooked even faster. In the past, if you wanted foodAdvanced cooked and prepared quickly, you hadMato Composite compromise on quality. Silar’s new microwave-conduction cooking food to cook both on top and on terials, LLCallows – Silar Microwave the underside evenly and uniformly. The Silar Micrwave Flatstone rises to cooking temperatures in as little as Flatstone: Silar’s ceramic five seconds, and can reduce cook times by up to 90%. composite microwave heat- able is Silar said to Easily cleaned, the insert is dishwasher safe and comes with aoven one-year insert guarantee. The Microwave provide higher quality foods, Flatstone also allows restaurants options for menu expansion and versatility, servicing customers faster, and cookedFlatstone faster. The insert rises reducing labor and energy costs. Further, the Silar Microwave is compatible with all microwave to cooking temp in five secmanufacturers. onds and can reduce cook time by up to 90 percent. Operators can bake fresh dough pizza in ovens ounded in 1976, Advanced Composite Materials,microwave-convection LLC in less than three minutes. is a world leader in silicon carbide technology. ACM F manufactures and sells specialty silicon carbide products, along with ceramic blends and engineered ceramic Arctic Industries, Inc. – Descomposites. ACM’s Silar® Silicon Carbide Whiskersmon are USA: Desmon Refrig- Garland Restaurant Range Garland, Manitowoc Foodservice – Garland Restaurant Range: Xpress clamshell grills can be pre-programmed with up to 30 easily adjustable platens-gap settings. A redesigned thermostatic griddle provides a wide range of settings to meet any cooking need. whiskers world renown for their high quality and purity. Silar® erators are “knock-downs” for are the critical component in press-ready CERAMtuff™ assembly and installation in Ceramic Blends, ARtuff® Wear-Resistant Ceramics, and Silar® to Microwave Absorbent Ceramics. hard access areas. TheACM’s re- Silar Halton – M.A.R.V.E.L. De- technology has been licensed globally and is integral to the manufacture of commercial and military aerospace mand frigerators are able to monitor applications. ACM has numerous patents pending for its Silar Microwave Technology. For more information, visit our Website at acm-usa.com. Control System – Mul- CVP Multi Function Holding Cabinet Bluetooth-enabled Combi Oven Irinox USA – CVP Multi Function Holding Cabinet: CP Multi Function holding cabinets offer combined temperature and humidity control with a storage capacity equal to that of two to three standard cold storage cabinets. Select from six different humidity levels (40 to 95 percent) and a temperature range from 32 degrees Fahrenheit to +60. Chocolate, pralines and sugar decorations can be held at a constant 57 degrees and 40 to 50 percent humidity. Ventilation keeps sudden tempera- Spring 2009 • Foodservice East 13 ... new, state-of-the-art solutions to increasing productivity, saving energy and water, speeding up prep and cooking times and more will be showcased ... CR Peterson Associates sametocabinet, reducing la- England Eneron isthe pleased introduce to the New Area Inc. – Turbo Pot: Adbor and increasing efficiency vanced aluminum fin exchange without disturbing optimum channels increase the effective holding conditions in other surface area exposed to the bins. Assign up to six alarm burner flame, maximizing the codes, simplifying implemenamount of heat transferred to tation of a first-in first-out the bottom of the pot and inFrom aCabinet rich tradition, the leading system. comes to with creasing energy efficiency over innovation, The Bertolini four to eight bins, which hold family standard pots 50 to 63 percent. 2.5” started deep building shotgun premium or hotel seating Gas cook time/energy use is repans. duced 50 percent. over 50 years ago for such household names as Denny’s restaurants, Radisson C.R. Inc. Hotels and Peterson Disneyland. TodayAssociates, Bertolini provides thatissame tradition of pleased to announce world-class quality to banquet to the New England area its andHospitality conference managers in and Design Division the new TitanZM series. CR Peterson Associates featuring: BLU Technology Prep Table ture changes to a minimum. Kairak – BLU Technology Prep Table: BLU products promise significant energy reductions and run with environmentally friendly glycol coolant said to lower the risk of food contamination. No defrosting is needed. Risk of refrigerant leaks is sharply reduced and energy savings can reach 39 percent. and 30 percent less energy. Features include built-in filter and water management system. The steamer comes in gas or electric, 6 and 10 pan with choice of optional kettle, is is 57 inches tall. Lincoln Foodservice Products, Manitowoc Foodservice – Quest EMS™ Energy Management System: The 3255 Impinger conveyor oven with FastBake™ technology is designed to reduce baking times for items like pizza up to 30 percent and increase baking capacity 15 to 30 percent. Energy usage is lowered and customer wait time, reduced. Quest EMS™ optimizes the gas/air mixture, lower usage without compromising heat. Market Forge Industries Inc. – 3500 Power Plus: Power Plus boiler based convection steamer with jacketed kettles uses 80 percent less water 3500 Power Plus Self Cooking Center with CareControl Viking Range Corp., Commercial Division – Modular Range Design: Modular range and suites design allows the flexibility of changing individual modules before and after installation. High Powered Silver Pre-Washing system Find out more at www.BertoliniHD.com or call CR Peterson Associates 800-257-4040 Carrollchair.com Find out more at www.BertoliniHD.com or call CR Peterson Associates 800-257-4040 olfurniture.com C.R. Peterson Associates, Inc. 31 Eastman Street PO Box 295, Easton, MA 02334 1-800-257-4040 ext.120 www.crpeterson.com Please visit our showroom, Monday through Friday at 31 Eastman St., Route 106, Easton, MA 02334 Winston Industries – CVAP Universal Holding Bin Cabinet: Serve multiple foods from Power Soak Systems, Inc. – High Powered Silverware PreWashing System: The continuous motion warewashing system virtually eliminates manual hand scrubbing using a push/pull technology that allows only one-pass washing. Rational USA – Self Cooking Center with CareControl: CareControl automatically detects cleanliness levels and indicates need for cleaning with biodegradable Care-Tabs to prevent limestone buildup. The cleaning process reduces risk of damage to the SelfCooking Center’s heating elements. De-scaling and water softening are eliminated. Rational now offers a longer two- From bertolinihd.com a rich tradition, to the leading innovation, The Bertolini family started building premium seating over 50 years ago for such household names as Denny’s restaurants, Radisson Hotels and Disneyland. Today Bertolini provides that same tradition of world-class quality to banquet and conference managers in the new TitanZM series. year warranty at no added cost. Somat Company – eCorect Waste Decomposer: The system decomposes compostable waste with an energy-efficient, automated control process requiring no enzymes, additives or fresh water. The end product is essentially odor free and considered a soil amendment for use in landscaping. Compostable waste weight and volume are reduced 80 to 90 percent. is pleased to introduce to the New England Area working END childhood hunger TO IN AMERICA A BOLD, ATTAINABLE GOAL. On any given night, more than 12 million children in America will go to bed wondering if they will eat in the morning. We are Share Our Strength. We work to surround children with the nutritious food they need to learn, grow and thrive. Join us in the fight to end childhood hunger. CVAP Universal Holding Bin Cabinet w w w. s t r e n g t h . o r g 14 Foodservice East • Spring 2009 Operators re-tool and make improvements CAMBRIDGE – In tough times, many restaurateurs are retooling operations and making improvements to keep up-to-date and fresh. In Harvard Square, Paul Lee at Hong Kong is updating lighting and furnishings in the bar and refinishing his wood floors in preparation for the Spring season. ment’s first waffle breakfast sandwich this winter with cherrywood-smoked bacon, scrambled eggs and American cheese between two maple-infused waffles as a limited time offer for $2.99. Observing that today’s consumer wants more choices, Executive Chef Stan Frankenthaler adds that waffles convey “the warmth and satisfaction of an old-fashioned, at home breakfast. Italian pizzeria heads for the West Village Elevation Burger eyes sites in the Northeast NEW YORK – Associazione Pizzaiuoli Napoletani will offer traditional Neapolitan pizzas and pastas in a 1,500 sq. ft. location on Bleecker St. in the West Village. The lower level will house a cooking school where the art of Neapolitan pizza-making will be taught, says Faith Hope Consolo of Prudential Douglas Elliman. FAIRFIELD, VA – Elevation Burger, whose slogan is “Ingredients Matter,” is growing through franchising this year with 24 units in development beyond its home base here. Five outlets are planned in New Jersey by franchisees Andy Herriott, Matt Jerkovich and Brian Edgar, with the first scheduled for Montclair. Outlets will also open in the Philadelphia area, Baltimore and Austin, TX. Trayless is the new trend in college dining facilities INDUSTRY BUFFALO – The University of Buffalo’s Campus Dining & Shops is hoping to save 48,000 lbs. of food waste by eliminating trays, according to a published report. Jeff Brady, interim executive director, was quoted as saying three dining centers will take part in the initiative, supported by 83 percent of student diners. A pilot program last fall led the school to press ahead with programs including recycling, composting and other efforts toward sustainability. Jamaica Plain’s Ten Tables opens second restaurant CAMBRIDGE – Ten Tables in Jamaica Plain, MA has opened a second unit in the space that previously house Craigie Street Bistrot. The 14-seat restaurant will offer American bistro food at neigborhood prices with entrees under $30 and three courses for $32 on Wednesdays, says David Punch, chef-owner with partner Krista Kranyak. Sodexo brings ethnic fare to college dining GAITHERSBURG, MD – Sodexo, Chefs Robert Santibañez and Mai Pham are bringing Mexican, Thai and Vietnamese to 600 college campuses where they are partnering with chefs to “appeal to the culinary adventure” today’s students seek. JP restaurant reconfigured as South American/French JAMAICA PLAIN, MA - Oleg Knovalov and Ibonne Zabala have reconfigured their restaurant here, Bon Savor, naming one of the five top female chefs in Colombia, Chef Alba Aranda, as excutive chef. The changed economy transforms how diners eat CHICAGO – Research from Technomic shows consumers are bypassing beef for less expensive proteins like chicken, says Darren Tristano, executive vice president. When ordering beef, and especially steak, explains Tristano, they expect more quality, better cuts, aging and seasonings to justify paying a higher cost. These expectations are reflected in emerging flavor and preparation trends and in menu descriptions. Health and food safety concerns are also determining menu choices, research shows, with 64 and 61 percent respectively saying turkey and chicken are healthier than beef and pork. A Cambridge chief is knighted for his culinary work CAMBRIDGE – Chef and Co-Owner Raymond Ost of Sandrine was knighted by the French Government this winter in recognition of 35 years of promoting French, and in particular, his native Alsatian, cuisine. He joins Julia Child, Paul Prudhomme and Jacques Pepin in the US in receiving the medal of the French Order of the Mérite Agricole (agricultural merit). The Barking Crab to open for 15th season BOSTON – The Barking Crab, a local waterfront landmark on the Fort Point Channel, opens this spring for its 15th season with a new menu of dishes such as Cedar Plank-Grilled Salmon, Baked Dayboat Scrod, and Iceberg Wedge with applewood bacon and blue cheese dressing. A second year-round site in Newport, RI begins its second season. Changing times bring casual dress to power dining NEW YORK - A bastion of formality, the venerable “21” Club, gave up its tie requirement late last year, yielding to changing styles. The New York Times quoted Manager Bryan McGuire as saying the management wanted “a more level playing field” with its competition. Last year, the restaurant’s revenue was off in the “double digits,” he disclosed. Other operations at the high end dropped the jacket and tie requirement may years ago, but Michael “Buzzy” O’Keefe at the River Club notes: “I will miss the tie policy…it held up an example of what etiquette could be.” Waffle breakfast sandwich introduced at Dunkin’ CANTON, MA –Dunkin’ Donuts introduced the QSR seg- Learn about coffee and tea at NY festival NEW YORK – The 4th Annual Coffee & Tea Festival: NYC takes place Apr. 18-19 at the Metropolitan Pavilion at 125 West 18th St. Use promotional code FSEast to receive half price admission and save $10. Go to http://www.coffeeandteafestival.com/ Massachusetts Lodging Association honors winners BOSTON – Exemplary lodging employees and innovative programs were honored at the MA Lodging Association’s Stars of the Industry awards luncheon and will have their names submitted to national AH&LA parallel awards. Employee of the year honors went to Viviane Benchaya, Irving House at Harvard, Cambridge, MA (small property); Cynthia Sowu-Perkins, (medium property) Four Seasons Hotel, Boston; and Abraham Perez, (large property) Hyatt Regency Boston. Manager of the Year awards went to Lisa Hartigan, Beechwood Hotel, Worcester (small property); Thomas Kopaczynski, Best Western Inn, Longwood Medical, Boston, (medium property); and Jennifer Nicholson, Hyatt Regency Boston, (large property). General Manager of the Year honors were given to Rachel Solem, Irving House (small property); Paul Jacques, Boston Harbor Hotel, (medium property) and David Giblin, Boston Marriott Copley Place (large property). Industry Partner Employee of the Year was Rosney Jocelin, LAZ Parking. Stevan Porter Emerging Hospitality Leader of the Year was William Masefield, Omni Parker House Hotel, Boston, and Community Service honors went to Sheraton. Culinary Institue taps Rummy Pandit from Rutgers HYDE PARK, NY – As part of efforts to develop and strengthen its business management program, the Culinary Institute of America named a new associate dean for business management, Rummy Pandit, associate dean and executive director of hospitality management at Rutgers University. Pandit holds both a Masters in Hotel Management from the Cornell School of Hotel Administration/IMHI and an MBA with a concentration in finance from Rutgers. Before joining the academic world, he held a variety of managerial positions in the hospitality industry, including executive director of hotel operations for Harrah’s Showboat Casino-Hotel and general manager of the Atlantic Palace Suites in Atlantic City, NJ; general manager of The Shoreham Hotel in New York; and rooms division manager at The Ritz Carlton in Boston. Spring 2009 • Foodservice East 15 New Wagyu/Kobe beef first ever Glatt Kosher Spring PRODUCTS Organic TKO helps lower cleaning costs Organic TKO, certified organic, works as a cleaner, stain remover and deodorizer and can be used on windows, floors, carpets, tile and grout, and as a fruit and vegetable wash. One half ounce to two ounces of the product make one gallon mixed with water. The product is biodegradable, food grade, hypoallergenic, non-toxic, and anti-carcinogenic. Go to www.tuftsorganics. com for more information. emissions. The unit comes in 6-pan and 10-pan full size models in gas and electric. For more information, visit www.electroluxusa.com/ professional. Chef Specialties introduces designer line of peppermills Chef Specialties Company commissioned artist Flo Larson to design and paint a line of pepper mills and salt shakers. Selected styles are signed by the artist. The exclusive copyrighted designs are make a unique decorative touch to your restaurant tabletops. Custom laser engraving is available in many different motifs. Or select from the company’s wide choice of acrylic, wooden, metal and other peppermills. Visit www.chefspecialties.com. Air-o-convect oven has own steaming function Electrolux Professional North America introduces air-o-convect, a hybrid convection oven with a steaming function to add and retain moisture for high quality consistent cooking cycles. The oven is a GREEN SPIRIT product, providing significant savings in gas and electric consumpton plus reduced carbon dioxide and nitrogen oxide Stylish chairs and barstools from Carroll Java Jacket introduces recycled paperboard Java Jacket, the original inventor and manufacturer of the coffee sleeve, is using 100 percent recycled, 90 percent postconsumer-content paperboard for its Stock Natural Kraft Coffee Sleeves. The new board is also used for Java Jacket’s Custom Printed Natural Kraft Coffee Sleeves. The 16 yearold company with historically earth-friendly values also uses non-toxic water-based printing inks and glues. All of its insulated sleeves are 100 percent reusable, recyclable and compostable. Visit www.javajacket. com. Carroll Chair Co., manufacturers of high quality restaurant seating and table tops for more than 50 years, offers the best materials with CA TB133 flammability certification. Choose from 60 unique frames in the Dining and Café Chair collection, three separate collections of Stack chairs and 100 different bucketed and backless Bar Stools. Visit www.carrollchair.com. A.D. Rosenblatt Glatt Kosher Beef and Strube Ranch have teamed up to offer what may be the first Wagyu/Kobe Glatt Kosher beef. The product is available at restaurants in New York and will soon be available cost to coast. Visit www.premiumkosherbeef.com. Faema introduces Smart with new design The new Faema Smart designed by Giugiaro offers proven Faema technology and durability with a newly designed cabinet. The new design focuses on the contrast between light and dark colors in the unit’s non-metallic parts, refreshing the overall look. A producer of innovative and elegant espresso equipment since 1945, Faema’s Smart offers special pricing. Visit www. faema.com. Push the flavor envelope with Chef Paul’s Magic Seasoning Blends Chef Paul’s Magic Seasoning Blends, combinations of all natural herbs and spices, lend new excitement to recipes and come in a wide choice of flavors. Choose Salmon Magic, a blend with subtle accents of dry mustard seeds, to enhance salmon or other seafood dishes, or Fajita Magic, which includes a variety of dried chilies for use on chicken, fish, meats, rice, eggs, pasta and Mexican dishes. Visit www.chef paul.com. Basa now available as alternative mild seafood item Basa, a hard to find mild, whitefleshed fish, is now available from Australis Aquaculture in Turners Falls, MA. Cut filets, 100 percent boneless and skinless, are tested to ensure they are free of mercury, anti-biotics, etc. The fish, an alternative to more expensive cod and Healthy choice from Bunge Oils for deep fat frying All natural tortillas from Harbar Harbar LLC’s all natural Maria and Ricardo’s tortillas are made from the highest quality, all natural ingredients such as unbleached, enriched certified organic wheat flour. The tortillas are Certified Vegan, Certified Kosher, GMO free and contain no preservatives, saturated fat, cholesterol or trans fats. Perfect for hot or cold wrap sandwiches, the tortillas come in a variety of flavors. Choose from white flour, whole wheat, multi grain, tomato and basil, or spinach. All natural white corn tortillas are also available. Visit www.harbar.com. haddock, come in 15 lb. bulk pack. Go to www.thebetterfish.com. FPI introduces new line of crab products Fishery Products International’s new line of crab items includes Snow, Rock and Atlantic crab for use in foodservice appetizers and entrees. The premium flavor and texture of Snow crab clusters and legs works well in entrees or soups and chowders, while Rock crab lends itself to gumbos, soups, crab cakes and salads. Atlantic crab had mild flavor and smaller flake for a wide range of applications. Visit www.fisheryproducts.com. Trendy new starter from Traiteur de Paris Salmon and fromage frais tartar with dill from Traiteur de Paris, makers of high quality frozen products, makes a fresh, summery appetizer, made with a spinach, cake-like base with a ricotta and goat cheese mousse, covered by a salmon tartare. No preparation is needed – simply remove from the freezer, thaw four hours at 4 degrees Centigrade and serve. The product is available through US distributors in 16 piece boxes. RESTAURANT APPRAISALS A preliminary estimate of value or a full narrative report Tabletop and buffet items with contemporary flair American Metalware introduces a large number of new tabletop and buffet items such as two-tiered swing birdsnest baskets in choice of black or chrome finish to hold fruits and breads; a striking martini wine stand shaped like a martini glass in stainless steel, designed to draw attention and suitable for chilled appetizer or dessert presentations; a brushed stainless steel wine coaster that can also be used as a snack server, and much more. Go to http://www.amnow. com/NewProducts.aspx. Nutra-Clear NT™ from Bunge Oils has zero grams of trans fat per serving and was developed to offer high stability in deep fat frying. A high oleic, low linolenic canola oil, Nutra- Clear NT™ is said to provide outstanding quality and taste and is a good source of monounsaturated fat as it contains Omega 3 fatty acids with no hydrogenation. The product has won the American Culinary Federation’s for four years in a row. For information, visit www.TransFatSolutions.com. Rational coats accessories with non-stick TriLax ® Rational, manufacturer of commercial combination ovens, upgraded its Perforated Baking Tray, CombiGrill® Grid, and Grill and Pizza Tray accessories for the SelfCooking Center® with TriLax®, the company’s new hard-wearing, non-stick coating. The three-layer coating is more durable than conventional nonstick coatings, making it ideal for large-scale foodservice operations, says the company. The coating possesses heat-reflective characteristics that contribute to its durability as well as helping it brown food more evenly. Accessories are dishwasher safe and resistant to damage from alkalis common to Combi-oven and steamer water supplies. Visit www.rationalusa.com. The Boston Restaurant Group, Inc. author of “Valuing Restaurants,” John Wiley & Son For Further Information: (978) 887-9895 cperkins@ bostonrestaurantgroup.com Information is from sources that we deem reliable. No representation is made as to the accuracy of any information provided. Offering is subject to prior sale, lease, or withdrawal without notice or change in prices and conditions.082808 16 Foodservice East • Spring 2009 Despite economic challenges same store sales rose in Jan. GREENE TURTLE Continued from page 3 gammon bar owned by four friends, Sanford recalls, “it was more of a hobby than a job.” With the decision to franchise, however, training and development personnel were brought on. Units range in size from 6,000 to 7,500 sq. ft. The concept, Sanford notes, works well in strip malls. “Having more capital helps us find better locations.” A menu geared to sports fans includes wings, sliders, appetizers, pastas and en- “Our nice is a neighborhood place to meet,” says Sanford about 60 percent of total sales. Today’s biggest challenge, of course, is the economy, says Sanford who has seen customer frequency decline this year from three or four times a week to two or three. However, same store sales rose this January, Sanford says, in the wake of a new value meal promotion and a good football season. The chain’s loyal base appreciates the “neighborhood place to meet,” he adds. “People want to get together and talk, whether it’s about good news or bad. We have a loyalty program and 2,000 members in our Mug Club. Guests buy a mug and leave it at their local restaurant.” Mediterranean chic and welcoming ambiance combine VAPIANO Continued from page 3 When you enter, you’re given a chip card, which you swipe at each station, and pay when you leave at the host stand.” “It’s the right concept at the right time for cost-conscious consumers. They’re looking for value and they want to go out and have a good time. Vapiano is very value driven.” Buildouts are “high end and good looking with large windows, leather seating, and fireplaces,” he adds. Young professional women “love it because of the communal tables and informal atmosphere.” People still want to be entertained, Bessette adds, and will continue dining out as a result. Vapiano strives for a loyal base of customers, urging first timers on its web site to sign up for an e-newsletter from their local restaurant and sending them an e-mail good for a free glass of their “favorite beverage” to toast their membership in the e-mail club. Mediterranean chic and welcoming ambience combine with stylish pasta/pizza dishes trees. Guests with stubs from tickets purchased for local sporting events receive a free appetizer. Food accounts for Chef Paul Green meets a marketplace need with a website that places “temporary chefs” T UFTONBORO, NH – No one was more surprised than Chef Paul Green when his idea for a new business venture, Temporary Chef™, serendipitously turned out to meet an unfilled need in the marketplace, providing seasoned chefs with an opportunity for short-term employment. Buying the domain name, temporarychef.com, which had expired, led him down a new path of doing a service for senior chefs who had the desire, skills and talent to continue working on temporary assignments. A venture begun as a search for short-term gigs of his own, Temporary Chefs led Green, a ‘retired’ chef who remains passionate about food and cooking, into a whole new realm. “We are a Brigade De Cuisine of highly experienced career chefs with proven track records in all facets of culinary operations and management,” A lifelong passion for food leads to a new business opportunity in ‘retirement’ he explains. “Our menu of talents includes HACCP, menu development, budget / P&L management, team building and training, multi-kitchen operations, product development and much more.” “When I launched Temporary Chef in March, 2008, it was meant to be a vehicle for myself and two other career chefs to pursue our deep passion for the culinary arts. Since then it has grown to include many other chefs in various parts of the world who share our devotion, including a group who specialize in private yachts,” Green writes. “The pursuit of a career in kitchens is an affair of the heart and soul. We strive for perfection and endlessly seek knowledge and technique. We have honed our skills in many disciplines including vegan, macrobiotics, special needs, and a world of ethnic cuisines. Food is in our thoughts even as we sleep or take our leisure, waiting for that glimmer of idea that will become our next entrée.” “I tapped into something unwittingly and I think it will grow.” Kitchens require a “tremendous amount of energy and as chefs age, they often move out. You don’t see too many 50-year-old broiler cooks except in major urban areas. It’s the demands of the job.” Green, a former sociology major in college with a minor in psychology, grew up with a love of food instilled by a grandmother who made her own noodles and baked breads. “She let me knead the bread,” he recalls, “and I fell in love with the smell of the yeast and how it changed as the bread baked.” Later, in college, he “discovered the benefits of having a date over for a well prepared meal with nice music playing and a good bottle of wine.” Meeting a French chef, he asked to work in his kitchen free and quickly got a taste of what the industry was all about. The experience led him to Chicago, moving up the career ladder and eventually becoming executive sous chef at the 95th floor restaurant at the John Hancock Tower. “It was a constant learning, growing experience. I love food, the chemistry of it, and exploring new flavor sensations that make your mouth dance.” Older chefs, he says, are “looked at askance by the industry, but operators need the expertise, maturity and talent they bring. I’m having success placing chefs with seasonal resorts, or they can fill in while someone is looking for a new full-time chef when someone leaves suddenly or is fired.” Temporary situations can work well, Green points out, noting that his first client, a high end restaurant at a resort, could not find a chef in the “limited labor pool” where it was located. “I sent a guy who’d been an executive chef at a Northeast resort and they almost immediately switched him to manage eight operations and teach ServSafe to its entire staff, raised his weekly salary and gave him a stipend so his wife could visit. I’m filling a need.” Spring 2009 • Foodservice East 17 Steve Brand named first “Turkey Trendsetter” of ’09 W ASHINGTON – Steve Brand, executive chef of UpStairs on the Square in Cambridge, MA, created what he calls a “big steaming pot of Turkey Chili goodness” that earned him the designation of National Turkey Federation’s (NTF) first “Turkey Trendsetter” this year. The “Turkey Trendsetter” program features chefs from around the nation who incorporate turkey on their menus in creative and unique ways at www.eatturkey.com <http:// www.eatturkey.com> The Turkey Chili recipe, which can be found at < h t t p : / / w w w. e a t t u r k e y. c o m / r e c i p e / r e c i p e . cgi/2/12036> combines ground turkey with fresh ingredients such as tomatoes, kidney beans, butternut squash and carrots. Chef Brand likes to spice it up with cinnamon sticks, cumin, fennel and chipotle chiles Tangy, fresh lime sour cream completes the turkey dish. The chef is no stranger to the website of the National Turkey Federation. This winter NTF and how2heroes, a how-to online video destination which celebrates people’s passion for food, teamed up to feature him on <http://www.eatturkey.com/> where he demonstrated his ultimate Turkey Chili recipe as a health and cost-conscious choice for Super Bowl meals. “Chefs and consumers alike use the Internet to find innovative recipe ideas for eating out and at home,” said Sherrie Rosenblatt, NTF’s vice president of marketing and communications. “This Webcentric program allows both the foodservice and consumer audience to see how turkey is relevant in today’s environment.” Turkey fits well with Upstairs on the Square because of its versatility and the protein’s low food cost allows Chef Brand to feature it on a variety of menus. From fine dining to snacks at the bar, turkey’s accessibility makes it a good choice for all day parts and cuisine types. “My menu is seasonal and changes often so I am able to create dishes with turkey for a variety of dining options,” said Chef Brand. “Turkey is a healthy, naturally low-calorie and locally accessible protein so it enables me to be very innovative in the dishes I prepare.” “As a New England restaurant,” he points out, “we use local farms and purveyors as much as possible, and some of the best turkey farms around are right in our neighborhood. One of our most popular winter lunch items is our Turkey Panini, with Thanksgiving overtones of cranberry relish.” Upstairs on the Square chef incorporates turkey in a variety of menu items Sodexo at Merrimack College goes trayless N ORTH ANDOVER, MA – Merrimack College’s foodservice department is going green, eliminating trays from the dining hall as many others have done in the past year for significant savings in water and energy. The savings in water alone are estimated to run around 750,000 gallons a year. “Merrimack College is joining half of the colleges and universities in the US who have gone to tray-free dining in their dining halls. Besides saving on water and energy, Merrimack has reduced the amount of chemicals needed to clean the trays and drastically reduced the amount of food waste,” says Sodexo Growing numbers of schools eliminate cafeteria trays General Manager Dennis Gillespie. Adds Dean of Students Shawn De Veau: “We believe going tray free is an important statement to our students and employees, and that even small steps can make a big difference to our environment. While each tray on its own may not make a huge impact on water or energy conservation, when we get together to commit to a change, we can make a difference.” The school serves around 15,000 meals each week and for tray used, approximately one to one and a half gallons of water is needed. Washing the trays in 190-degree water is also energy-intensive. The college estimates water savings at 15,000 gallons a week and adds that without the trays, food waste decreases by 1.5 to 2 ounces per student for an estimated food savings of 15 to 20 percent. Additionally, Merrimack switched to more environmentally friendly paper napkins and is recyling 800 pounds of cardboard each week. 18 Foodservice East • Spring 2009 Celebrating 90 years, NRA expands educational offerings with profit-building solutions for bar programs at Show C HICAGO – The National Restaurant Association Restaurant, Hotel-Motel Show celebrates 90 years this spring when it opens May 16-19 at McCormick Place. A special feature this year is a lineup of free educational sessions in the 2009 International Wine, Spirits & Beer Event, May 17-18 in conjunction with the Show. Session topics will include menu trends – including signature cocktails and alcoholfood pairings – strategies to build bar program profitability, responsible service and innovative marketing and promotions. “Even in this tough economy, consumers still make Six focused sessions planned for NRA Show, May 16-19 wine, beer and cocktails part of their restaurant experience, and professionals from all industry segments and channels are making the most of their bar programs by creating innovative signature drinks, suggesting pairing ideas and offering exciting new brands,” says Lorna Donatone, convention chair for See the Slimfold Gas Grill in action featuring Chef Alberto! NRA Show 2009 and president, School Services with Sodexo, Inc. NRA research shows wine by the glass and signature cocktails are hot trends this year, and more than 1,600 chefs surveyed say mixologist/ signature cocktails, functional cocktails and food-alcohol pairings will be the biggest trends this year. Additionally, nine out of 10 table service operators see wine by the glass becoming more popular this year. Educational sessions include: Increase Your Beverage Sales Through Creative Promotions: Patrick Henry, president and CEO of Patrick Henry Creative Promotions, Inc., will lead a panel of beverage alcohol industry experts, who will share their recipes for success. Emerging Beverage Alcohol Trends, Implications and Future Outlook: Leading beverage alcohol trend watchers Mike Ginley, Next Level Mar- Signature cocktails big trend for restaurants in 2009, says a survey of 1,600 chefs Visit www.slimfoldgrills.com Free educational programs at Wine, Spirits, Beer event keting; Stephen Beaumont, World of Beer; and David Pennachetti, Wine Guru Services, will share their insights. Mixing Messages - Making the Most of Your Cocktail Program: F. Paul Pacult, director of Spirit Journal and founding partner of Beverage Alcohol Resource will detail ways to increase sales, customers and motivated employees in an interactive format. Pairing Beer with Food... the New Trend at the Table: Stephen Beaumont, beer trends expert and food-beer pairing specialist, will present success stories from leading restaurants. Wine Pairing with a Global Culinary Influence: Bill Briwa, senior chef instructor of wine studies, Culinary Institute of America at Greystone, will share insights to embrace collaboration between the chef and wine director to improve the customers’ dining experiences. Responsible Alcohol Service - Corporate and FrontLine: Tim Kirkland, the founder and CEO of Renegade Hospitality Group, will lead a panel of restaurant chain executives who will share successful responsible alcohol service strategies. The session is presented in cooperation with National Restaurant Association Solutions, LLC’s ServSafe Alcohol®. To register for the Wine, Spirits & Beer Event, go to www.winespiritsbeer.org. Registration for the show is available at www.restaurant.org/show. Spring 2009 • Foodservice East 19 and hospitality operations including: Castle Hill Inn & Resort, 22 Bowen’s Wine Bar & Grille, The Mooring Seafood Kitchen & Bar, The Smokehouse Café, The Boat House, Trio restaurant, Waterman Grille, Blackstone Caterers, and the Newport Yachting Center. Previously she was director of sales at Blackstone Caterers. faces & places BERANGER CRAIGIE ON MAIN Scott Toney, who opened Lydia Shire’s Blue Sky on York Beach in Maine last year, joins Tony Maws in Cambridge, MA as executive general manager. NAVY YARD BISTRO – In the Charlestown, MA Navy Yard, John Gilbert, formerly with Troquet in Boston, was named sous chef. GREAT HARBOR YACHT CLUB – Tom Berry, executive chef at Temple Bar in Cambridge, MA, will join this new club this summer in Newport, RI as executive chef. ranger returns to this resort where she spent nearly a decade as director of sales and marketing from ’89-’98. She has been manager at Castle in the Clouds and Centennial Inn. Beranger is helping oversee the restoration of the 44-room 1812 upscale boutique inn, now underway. Wolfe’s Tavern is expected to open in May. THE FEDERAL – This new diner on Boston’s Beacon Hill opens this spring on the site of the former Venice Café, with an emphasis on late-night dining. VAPIANO – Bill Bessette, formerly senior vice president of operations with Boston’s Legal Sea Foods, joins this fast casual European dining concept expanding in the US as chief executive officer. WATERFORD HOTEL GROUP - Michele Chalupa has been named director of sales for the 92-room Courtyard by Marriott located in Warwick, RI. She most recently served as senior sales manager for the MGM Grand Hotel at Foxwoods Resort Casino in Ledyard, CT. FAMOUS DAVE’S – Famous Dave’s of America, Inc. named Aric Nissen vice president of marketing and research and development from vice president of product and brand marketing for International Dairy Queen from 2002 to 2009. HILTON GARDEN INNS – The Hilton Garden Inn Portland (ME) Downtown Waterfront was honored with the chain’s Best Community Service Award. Elsewhere in the Northeast, the Problem Avoidance Award was given to the Hilton Garden Inn Providence Airport/Warwick (RI). WGMC, AAC, executive chef, The Inn at Erlowest, Lake George, NY; ACF Pittsburgh Chapter won Region Chapter of the Year and retired Chef Pierre Rausch received the Hermann G. Rusch Chef ’s Achievement Award. The American Academy of Chefs Northeast Region Chair’s Scholarship went to Jonathan Moreira, Everett, MA. Separately, Westmoreland Community College’s post secondary culinary programs were recognized as exemplary. ACF awards 7 President’s Medallions at Northeast Regional Conference in Boston B OSTON - The American Culinary Federation awarded seven President’s Medallions at the 2009 ACF Northeast Regional Conference here this winter. Recipients were Jeffrey D. Barr, chef, US Foodservice, Ashland, MA, ACF Epicurean Club of Boston; Murray Long, CCE, executive chef-insructor at McIntosh Atlantic Culinary Academy, Dover, NH, ACF Great Bay New Hampshire Chapter; Perrin Long, CEC, CCE, AAC, educator, Portsmouth High School, ACF Piscataqua Chapter; Linda Musch, chef-instructor, Chariho Area Career and Technical Center, Wood River Junction, R.I.; ACF Rhode Island Chapter; George O’Palenick, CEC, CCE, AAC, associate professor, Johnson & Wales University, Providence, ACF Rhode Island Chapter; Thomas Recinella, culinary program director, SUNY-Delhi, ACF Chefs and Cooks of the Catskill Mountains; and Ming Tsai, chef-owner, Blue Ginger Restaurant, Wellesley, MA. K N OW L E D G E • H O N E S T Y • R E S U LT S COMMERCIAL REAL ESTATE BROKERAGE Specializing in the sale of restaurants. The best possible partner to have on your side when buying or selling a restaurant in the Boston area or Southeastern Massachusetts! www.atlanticrest.com For further information, please contact Daniel Newcomb (781) 319-9800 • [email protected] TRUFOODS LLC – The parent company of Wall Street Deli, Ritter’s Frozen Custard, Arthur Treacher’s Fish & Chips, and Pudgie’s Famous Chicken, names Gary Occhiogrosso as chief development officer. Most recently, he was president of Desert Moon Fresh Mexican Grille. 450 Plain Street, Suite 5, Marshfield, MA 02050 LEONARDI AUDETTE RADIUS – Boston’s Radius Restaurant has a new executive chef in the kitchen – Matthew Audette, most recently with the city’s Four Seasons Hotel as sous chef. WOLFEBORO INN – In Wolfeboro, NH, Karen Be- QUINN JAFFEE NEWPORT HARBOR CORP. – Kerry Quinn Jaffee was promoted to director of hospitality sales with this Newport, RI group’s culinary NORTHEAST REGION/ ACF – The Northeast Region Chef of the Year Award was presented to Chef Joseph Leonardi, CEC, executive chef at Boston’s Somerset Club at the regional conference in Boston this winter. In other awards, Chef Educator of the Year went to Thomas Griffiths, CMC, associate dean of global cuisines at the Culinary Institute of America; Brianne Slocum, SUNY-Delhi, won Student Chef of the Year honors; Chef Professionalism Award was given to Dale Miller, CMC, NEFS Booth #540 Northeast Equipment Distributors – Visit our booth #618 800-447-3501 Homans Assoc. – 800-840-9510 20 Foodservice East • Spring 2009 available gelato brand, began in New York’s Little Italy in 1983. London Meat Company adds Wolfe’s Neck Natural Meats SUPPLIERS CORNER Ciao Bella taps former Dreyer exec as CEO IRVINGTON, NJ – Stan Fabian, former executive vice president of Dreyer’s Grand Ice Cream, the Nestlé division he joined 20 years ago. Ciao Bella, the only nationally NEW YORK – The London Meat Co., a meat and specialty foods supplier in the Meatpacking District, has added Wolfe’s Neck Natural Meats from cattle raised on independent family-owned farms throughout the Northeast and Midwest. The animals are grass and forage-fed from birth and raised without antibiotics or growth hormones. They are grain-finished and are older at the time of slaughter, giving the meat a deeper and richer flavor profile. WOO Consolo & Aquino win top retail award at PDE NEW YORK – Faith Hope Consolo, chairman, and Joseph A. Aquino, executive vice president of Prudential Douglas Elliman’s Retail Leasing, Marketing and Sales Division were honored again for the fourth consecutive year with the firm’s Top Retail Award. The division provides counsel to landlords, retailers and developers both locally and nationally and identifies and secures sites for prominent international retailers’ US operations. Judiann Woo joins iSi North America’s executive team FAIRFIELD, NJ – iSi North America joins this manufacturer of whippers, soda siphons and kitchen tools as executive director of culinary development. She has been executive director and founding Editor-in-Chief of the French Culinary Institute’s website and online community, PastryScoop.com. Previously, she was an executive and corporate pastry chef at various New York restaurants such as The Mercer Kitchen, Bouley and Danube. KeyImpact Sales & Systems taps Goudsmith ODENTON, MD – KeyImpact Sales & Systems names Jason Goudsmith market manager for the New England area and will oversee both upstate New York and New England. He joined the company in 2000 as a distributor business manager to help open and develop the metro New York market. Visit www. kisales.com. Robert Seta wins MasterBilt contest to name a line ORLANDO - Robert Seta of Trademark Equipment based in Ashland, MA won a cash award in Master-Bilt’s contest to name a new equipment line unveiled at NAFEM. Seta submitted the name, Endura™ to represent MasterBilt’s durable, complete line of foodservice equipment that includes reach-ins, pass-thrus, roll-thrus, prep tables and undercounter cabinets. Many of the products are equipped with energy-saving features such as hot gas defrost and are Energy Star and California Energy Commission certified. The contest included all Master-Bilt employees and sales representatives. Visit us at www.foodserviceeast.com EQUIPMENT PAPER CORP. PAPER & RIBBONS FOR: >> POINT OF SALE >> CASH REGISTERS >> CREDIT CARD VERIFICATION >> GUEST CHECKS >> BUSINESS FORMS 28 Daniel Plummer Rd., Unit 14, Goffstown, NH 03045 P 603-606-1590 F 603-935-9390 1-800-289-9696 800-357-3535 FAX www.packardpaper.com BOSTON - In Cognac, the skills and expertise required to make the finest spirits in the world are held by a select group of individuals who have a special dedication, devotion and passion for their craft. Each of these craftsmen holds the most respected position in luxury spirits, maître de chai. They alone are responsible for ensuring the supreme quality of the spirits produced in the Cognac region using knowledge passed on from maître de chai to maître de chai over hundreds of years. François Thibault, Grey Goose’s maître de chai, and Dimitri Lezinska, global brand ambassador, visited Boston recently to promote their flavored products, L’Orange, Le Citron, La Poire and Original. François considers it his duty as maître de chai to create the world’s best-tasting vodka. To achieve this, he takes the rich history of spirits-making found in Cognac and applies it in a way that embraces today’s most advanced methods for creat- ing luxury beverages. Every element that goes into the production of Grey Goose must be of the very highest quality from the 100 percent fine French wheat to the naturally filtered pure spring water. An exclusive five-step distillation process concentrates its flavour and pure spring water naturally filtered through Champagne limestone is blended with the spirit until its taste surpasses the maître de chai’s high expectations. Visit www.greygoose.com. Jodi Berg becomes president of Vita-Mix CLEVELAND – Jodi Berg, who leads sales and marketing with Vita-Mix, becomes president, succeeding John Barnard who becomes executive chairman and CEO. MARKET PLACE EAST EQUIPMENT Grey Goose promotes flavored vodkas in Boston COMPUTER SERVICES Goodwives opens new production facility Innovative Foods/Goodwives Hors D’oeuvres celebrated the opening of its new production facility recently in Wilmington, MA. The move is expected to create 50 new jobs in the coming year. Joining the ribbon cutting were, left to right: Jim Doherty, JMD Construction, Chris Doherty, JMD Construction, Randy LeBlanc, TD Banknorth, Chris Collias , CEO Goodwives, Michael Caira, Wilmington town manager; Nina Robertson, Goodwives founder, Doug Mitchell, Goodwives general manager and Mark Polito, Innovative Foods corporate chef. Goodwives had been located in Lynn, MA for the past 15 years and grew steadily despite the current economic climate. Expanded distribution into new parts of the country and growing customer demand caused the company to outgrow its space last year. “The move to a new facility means that Goodwives can expand its retail and foodservice presence with the nation’s leading supermarkets, hotels, casinos and restaurants,” General Manager Doug Mitchell said. “Previously we were at our capacity.” Spring 2009 • Foodservice East 21 comes in hot, full of jalapenos or medium with a balance of fresh flavor and medium heat. The salsa is gluten-free, cholesterol-free and free of GMOS. Visit www.greenmountaingringo.com. cake-like base with a ricotta and goat cheese mousse, covered by a salmon tartare. No preparation is needed – simply remove from the freezer, thaw four hours at 4 degrees Centigrade and serve. The product is available through US distributors in 16 piece boxes. ing strength and smoothness after distillation through a proprietary five-step process. Visit www.greygoose.com. Roma Cello™ shelf cured by master cheese makers Spring Evolve Kefir probiotic smoothies in three flavors PRODUCTS Trendy new starter from Traiteur de Paris Salmon and fromage frais tartar with dill from Traiteur de Paris, makers of high quality frozen products, makes a fresh, summery appetizer, made with a spinach, Apple Baking introduces Cheerwine cakes North Carolina-based Apple Baking, makers of a football shaped pastry called “The Ugly,” introduces Cheerwine cakes, featuring the flavor of the Cheerwine soft drink. The cakes are available as plain poundcake, orange crush, pineapple crush, walnut, and chocolate, lemon, vanilla or strawberry crème varieties. A new line of mini-bundt cakes is also available with cross category appeal for restaurants, vending and C-stores, says the company. Visit www.applebaking.com. Telequip T-Flex helps speed up lines Telequip introduces T-Flex™ automated coin dispenser, said to save five to seven minutes per transaction. Able to handle coins for around 200 transactions, T-Flex offers less down time and calculates correct change automatically through the existing POS system. Visit www.telequip.com. Green Mountain Gringo Salsa in hot or medium All natural, preservative free Green Mountain Gringo Salsa Chef uniforms deliver innovation in utility and function Shannon Reed brings nearly 20 years of experience in the fashion industry to her collection of clothing for the modern chef. Her ‘Utility Chic’ designs allow chefs to wear clothing that embodies their personal sense of style while also delivering on innovation in utility, form and function. Chef jackets and uniforms use multi-functional, high technology fabrics from Japan, Italy, and Switzerland - embedded with advanced finishes for durability, stain resistance, and wicking. High performance stretch fabrics repel moisture and dirt on the outside, while transporting moisture away from the body on the inside. In addition, industrial snaps, zippers and grommets provide a fresh and unique finish to her modern silhouettes and unique designs. Visit www. shannonreed.com. Evolve Kefir probiotic smoothies come in plain, peach and strawberry and contain 11 live active cultures to promote digestive health and enhance the immune system. Made in the Catskills, the milk is produced from cows not treated with rBST hormones. The creamy smoothies are a source of lowfat protein and offer five grams of soluble fiber per serving. Go to www.evolvekefir.com. Arthur Schuman’s premium Wisconsin Roma Cello is made with sheep’s milk from nearby farms using advanced equipment, processes and craftsmanship. The cheese is aged for a robust flavor and has the mouth feel and taste of Pecorino Romano. It is available in wheels, grates, shreds and cups. Visit www.arthurschuman.com. Grey Goose vodka from high quality French wheat Now available in three flavors Le Citron, L’Orange and La Poire, Grey Goose vodka is made from the finest ingredients such as French wheat and is inspired by the traditions of the Cognac region, produc- Top menu items with crispy onionss Fresh Gourmet® crispy onions are ready to use straight out of their resealable bag to top off everything from burgers to sirloin steak salad or a sweet teriyaki wrap. The product has 100 percent yield and no prep time, and comes in 10 oz. packs. Go to www.freshgourmet.com for more information. 22 Foodservice East • Spring 2009 BOOKS for COOKS A guide to delightful delicacies. sages and much more. Learn to make a traditional paté de Campagne, lamb Prosciutto, Super Cucumber Salsa, fennel and chicken aspic and other recipes. An especially useful feature is informative tips scattered throughout the book with the heading ‘did you know?’ that describe various techniques, offer definitions of terms, and explain the uses of various ingredients. CHARCUTERIE: SAISAGES. PATÉS, ACCOMPANIMENTS, Fritz Sonnenschmidt, Delmar Cengage Learning, $61.95 The art of making sausages, patés and accompaniments by noted chef, educator and television personality Fritz Sonnenschmidt is designed to help professional chefs and home cooks alike learn both techniques and history of a grand tradition. Early in his personal training in Bavaria, Sonnenschmidt was introduced to the world of sausages, terrines, and patés as well as aspics and salsas. Beautifully illustrated with photographs of step by step procedures and finished dishes, the book breaks down charcuterie into categories – cooked sausages, poached sausages, headcheeses, etc. – and discusses the art of creating flavors and aromas with herbs and spices. Equipment and sanitation are also covered. Recipes are simple to read and follow, and include wursts, frankfurters, sau- FRIED, Surviving Two Centuries in Restaurants, Steve Lerach, Borealis Books, $22.95 Operators will chuckle at Steve Lerach’s tale of his 3-year journey through the back of the house in various operations, starting as a dishwasher in his high school years and rising to chef and later, manager of 12 kitchens at the University of Minnesota. He depicts tales of Twin Cities restaurant kitchens and the characters he met there, while throwing in culinary history. Lerach currently teaches culinary arts and restaurant management at the Art Institutes International Minnesota. In The Hands of a Chef, Jody Adams and Ken Rivard, William Morrow, $34.95 Chef Jody Adams of the Cambridge, MA Rialto in the Charles Hotel shares favorite dishes from her home kitchen that reinvent Mediterranean cuisine with the bounty of New England. Adams adapts leftover pizza dough to create Walnut Breadsticks, for example, using fresh herbs and chopped walnuts along with a variety of other unexpected ingredients such as cooked lentils, crumbled feta and chopped olives, among others. Designed for home cooking, the recipes can be adapted to the commercial kitchen as well. With her husband, Ken Rivard, a writer, she offers her take on classic fare and discusses her unique perspective, encouraging less accomplished chefs whom she attempts to show what it is like to “walk in the shoes of a chef.” Providing personalized dining options boosts hospital patients satisfaction D LIDIA’S ITALY, Lidia Bastianich and Tanya Bastianich Manuali, Alfred A. Knopf, $35.00 Chef-restaurateur Lidia Bastianich and her daughter, Tanya Bastianich Manuali, take readers on a culinary journey through regions of Italy that have informed her particular style and perspective – from Piemonte to Puglia. As Bastianich shares gastronomic stories and memories dating to her childhood, her daughter, an art historian, guides readers to cultural treasures, out of the way places and regions that provide a context for the food. The 140 recipes are easy to follow and include recommended equipment lists. While some are tradititonal and “demanding,” Bastianich urges readers to “take liberties” and make them personalized, simplify them, or prepare the parts of most interest. Areas covered include Istria, now part of Croatia; Trieste; Friuli; Padova and Treviso; Piemonte; Maremma; Rome; Naples; Palermo in Sicily and Puglia. ALLAS, PA – It doesn’t matter what the foodservice venue may be – fine dining, quick service, school lunch or hospitals – everyone likes personalized service. A new program from Metz & Associates, Ltd. together with Newton Hospital in Newton, NJ, addresses that preference head on with the Preferred Dining Program for hospital patients. “The goal of Preferred Dining is to enhance the patient experience through personalized service and allowing patients more dining choices,” says Thomas Boyd, district manager, Metz & Associates’ Health Care Division. “This restaurant style dining experience is creating a much more satisfying experience for patients by increasing communication between patients and staff and improving the overall quality of service provided.” Newton Memorial’s Preferred Dining service allows patients to communicate directly with a host or hostess about their dining options. Patients can make their meal selection from a hot entrée, a variety of specials or a deli menu. The program also has the flexibility and ability to meet the changing needs of the patient. Patients are no longer required to order their meal a day in advance or adhere to a strict meal service schedule and there is even a special call in service for maternity patients that allows the patient to call the host or hostess when it is most convenient for them to dine. “This flexibility makes the patients’ hospital stay more pleasant, while still being served meals that meet their dietary requirements,” Boyd says. “We work closely with the nursing staff to ensure that dietary guidelines are met while providing the patient with quality meals.” Only a few months old, Metz & Associates’ new Preferred Dining gives patients more options the program at Newton Memorial has received rave reviews from patients, he notes. In fact, the hospital ranked second in the state in patient satisfaction scores for the category of ‘courtesy of the person serving food at Newton Memorial’ late last year. The satisfaction surveys have doubled for this category since the new Preferred Dining program was implemented. “These numbers are very impressive, particularly when you consider these patients were experiencing hospital stays at a time when they might have expected to enjoy holiday meals with their families,” Gail Tannenhaus, Newton Memorial Hospital’s Director of Organizational Excellence, says. “The fact that we were able to make the patient experience a positive one at that time of year means that our patients can continue to rely on us for the highest quality care and service when they need it most.” Patients typically work with the same host or hostess when ordering all of their meals, enabling them to become more familiar with the staff and receive more thorough and personalized care. Together with the host or hostess, the patients help develop food options that suit their needs and specific tastes. Even more importantly, it enables nurses to spend more time providing quality care at the bedside. Spring 2009 • Foodservice East 23 carpets free of dirt, cigarette butts and trash. Visit www. dirtylittlecoverup.com. Yellowtail Kingfish for sweet and clean flavor LiV vodka now available in Northeast LiV Vodka, an ultra-premium potato vodka, is now available in CT, MA, NJ, NY and PA through Winebow Inc., its distribution partner. The artisanal, small-batch vodka from Long Island Spirits, Inc. Go to www.lispirits.com. Spring PRODUCTS Bison Grass Vodka enters the US market A triple distilled Polish beverage, “Zubrowka” or Bison Grass Vodka, is set to stampede across the US. The potato vodka is said to be richly aromatic with freshness, flavor and a silky smooth finish. The product has received accolades from the Beverage Tasting Institute and others, and is available now in New York and New Jersey. Go to www.bisonbrandvodka.net. Authentic flavors of India made with no trans fats Three new soups star tomatoes Kettle Cuisine introduces three new soups starring tomatoes – tomato and garden vegetable, turkey chilli with beans and Maryland vegetable crab soup. They join 12 other tomatobased soups in Kettle Cuisine’s line offering Vitamin C and lycopene, a powerful antioxidant. Visit www.kettlecuisine.com for complete information. Cover up for soil in potted plants Dirty Little Coverup is a water- and weather-resistant coverup for the soil in potted plants to keep animals, children’s hands, cans and other debris out. Available in several versions and two sizes, the product keeps patios and Special artichoke hearts in two sizes from Peru Flavorful, all natural artichoke hearts from Peru in two sizes create a unique ‘vessel’ to showcase appetizers or hors d’oeuvres. The choke is cut out to create a discshaped bowl. The pre-peeled and shaped artichokes require virtually no preparation, cost $3.25 for the larger size, $3 for the small and come in airtight bags. The product lasts up to two weeks unopened. Visit [email protected]. High quality Spanish olive oils in three varieties Choose from three special Spanish olive oils: Caroliva, made from Abe- Cretors introduces new stackable hot dog grill C. Cretors and Company introduces a stackable hot dog grill that integrates two grills into a single, space-saving unit and increasing the cooking capacity within its footprint. A new patent-pending center drive shaft design reduces strain on gears and increases motor life. Features include a moving angled grill and a removable grill and grease trap for easy cleaning, a bun warmer for 30 buns or burger rolls is also available. Go to www.cretors.com. quina, Hojiblanca and Picual olives is dense with sweet and fruity flavors and the aromas of fresh herbs and apples, imported by Gourmet Merchants International, Inc. Go to www.gourmetmerchantsintl. com. Or choose Columela, a golden yellow oil with hints of green, fruity in flavor, from Cordoba and Andalusia, imported by Source Atlantic. Visit www.foodimportgroup. com. L’Estornell, an organic oil, is a greenish sweet oil with a peppery finish from DeMedici Imports Ltd. at www.demedici.com. Oceanaire docks in Boston’s Scollay Square – Page 3 Foodservice East Volume Volume 82, 82, Number Number 4 3• •Wintertide, Fall, 2007 2008 • • THETHE BUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESS PUBLICATION PUBLICATION FORFOR THETHE $80$80 BILLION BILLION NORTHEAST NORTHEAST FOODSERVICE FOODSERVICE INDUSTRY INDUSTRY O F F E R I N G I N F O R M E D R E P O R T I N G & C O M M E N TA R Y F O R T H E F O O D S E R V I C E P R O F E S S I O N A L Operators debate outlook for what all view as a challenging year ahead in the Northeast INSIDE THIS ISSUE FOOD FOR THOUGHT The kitchen as classroom For Eric Brennan, executive chef of Boston’s Excelsior, the kitchen is a place where he imparts skills and knowledge while learning himself from his co-workers. Page 4 FOODTRAK Servinging hot meals and hope David Waters steers Community Servings into a new era this year from within the organization’s new industrial kitchen, which enables it to serve more clients. Page 6 Let’s talk... Foodservice East, the oldest regional news publication for the northeast foodservice industry, is now online at www.foodserviceeast.com We want to be able to share news and information with you, our readers, via e-mail and request you send us your e-mail address at [email protected]. Please be assured that we will protect the privacy of your information. PERIODICAL BENEFICIAL Monsoon Kitchens in Somerville, MA offers a full line of Indian appetizers, cooking sauces and marinades, chutney, chicken and vegetarian entrees and side dishes for foodservice. No trans fats or artificial ingredients are used. Choose from chicken, vegetable or vegetable Pakoras samosas, chicken entrees in curry, TIkka Masala or Vindaloo sauces, Mattar or Palak Paneer and more. Visit www. monsoonkitchens.com. Grown in Southern Australian waters, Yellowtail Kingfish, also known as Yellowtail Amberjack, is raised naturally with no chemicals or antibiotics and is rated a “good alternative” by the Monterey Bay Aquarium Seafood Watch Guide. Low stress harvesting ensures quality. The prized Sashimi fish is available from Cleanfish at www. cleanfish.com. B OSTON – There’s a chill in the air this winter as operators struggle to make sense of predictions of economic weakness and contraction, ranging from the dreaded “R” word to forecasts that so-called ‘kitchen table issues’ could drive consumers back to their own kitchen tables as they react to diminishing discretionary income by cutting back on food away from home. While few would deny that 2008 brings with it many challenges, most still agree that, as Dawn Sweeney, National Restaurant Association president and chief executive officer put it: “Dining out is not reserved for special occasions anymore, but plays an essential role in how we live our lives every day.” “Consumers,” she says, “want help to fit quality meals into their busy schedules, and require a lot of variety when doing so.” that only high-income households have been able to elevate their living standards in recent years. From 2000 to 2005, consumption among high-income households rose while remaining stagnant for middle-income households and declining among those in the lower-income group. The top fifth of US households made 39 percent of all consumer expenditures in ’05, the largest share on record. Late last year, data from OUTLOOK Continued on page 14 Segments previously seen as insulated report a slowdown in customer spending Faced with higher gas prices, rising heating bills and a declining housing market, consumers have been feeling the pinch for some time now according to data from the Center on Budget and Policy Priorities which reported late last year that Labor Department data for 2005 showed When you want to reach the $80 billion Northeast foodservice industry, is your beneficial advertising medium. FSE For 80 years, FSE has combined quality, credibility, industry leading knowledge, service and in-depth coverage of the major decision makers in the Northeast in a manner not duplicated elsewhere. New York Burger Co. plans to franchise N EW YORK – Madeline Poley, co-owner of Soho Charcuterie in the late 70’s, is enjoying a roll –a custom brioche bun to be exact - as she and her partner, Spiro Zisimatos, prepare to franchise their two-unit New York Burger Co., an awarding winning concept they first opened three and a half years ago as the culmination of their passion for food. “People say ‘oh, you’re healthy foods,’” says Poley, “but we’re not. Burgers are All-natural burgers, chicken and sandwiches for young professionals the number one comfort food, and we also sell a lot of salads, around 1,500 a week. This is the next generation of fast food.” From the beginning, the focus has been on all natural, upscale burgers, Poley says recalling that when she and Zisimatos decided to do a concept together, it was the “the period of the Mad Cow scare. I’d been watching the trend toward organic and natural NEW YORK BURGER Continued on page 20 Uno raises the bar with two new “siblings” W EST ROXBURY, MA – Uno Chicago Grill is introducing a “new way of thinking about hospitality” this winter as two “siblings” join its family. The newest ‘legs’ as Senior Vice President of Marketing Rick Hendrie calls them, are Uno-Plus and Uno Due Go, created to initiate “an experiential revolution” and at the same time, transform the way the company reaches consumers in a variety of locations and venues. Declaring that: “The tried and true in casual dining has been unsuccessful,” the chain began a test in the Boston “Of all the regional foodservice publications, I’ve used in the last decade, Foodservice East has been the one publication that has generated response for me. Your reader service inquiry card has shown me time and again that advertising in FSE is beneficial.” UNO Continued on page 21 (Advertiser’s name on request) For information, call Foodservice East 617-242-2217 or e-mail us at [email protected] N e w eN glaN d Foodservice & lo dgi Ng e x p o s i t i oN & c o N Fe r eNc e Setting Your Table for a Profitable Future Challenging times call for a smart business strategy, and what’s smarter than maximizing your buying potential by meeting with current and new suppliers all in one convenient location? Find the new products and ideas that will keep your business innovative profitable Compare pricing and quality side by side Negotiate face-to-face with all suppliers in one location Learn how to incorporate the latest industry trends into your business Whether you’re looking for more efficient methods of purchasing, green ideas, or new menu items, this is THE place to find it. Registration is now open! Pre-register online or by phone and save up to 35% off using priority code 7756. Sponsored by: Online: www.nefs-expo.com Phone: 972-620-3017 For exhibiting information contact Beth Schultz at 207.443.3083 M a r c h 2 2–24, 2009 show hours: Bo s to N , Ma, usa Sunday: 10 a.m. - 5 p.m. Monday: 10 a.m. - 5 p.m. Tuesday: 10 a.m. - 4 p.m. www.nefs-expo.com Boston Convention & Exhibition Center Produced by: