nebraska

Transcription

nebraska

2 016
CO N F ER EN C E
OMAHA
PRO G R AM
70th Annual Conference
Sunday, May 22 thru
Wednesday, May 25, 2016
NE B R A SK A
IIMC
Celebrating 70 Years
★
IIMC 70th Annual Conference May 22-25, 2016 Omaha, NE
International Institute of Municipal Clerks
Professional, Personal
Code of Ethics
Believing in freedom throughout the World, allowing increased cooperation between public officials,
and others, nationally and internationally, I
MEMBERS NAME & TITLE
EMPLOYER
do hereby subscribe to the following principles and ethics which I affirm will govern my personal conduct
as a member of IIMC:
To uphold constitutional government and the laws of my community;
To so conduct my public and private life as to be an example to my fellow citizens;
To impart to my profession those standards of quality and integrity that the conduct of the affairs of
my office shall be above reproach and to merit public confidence in our community;
To be ever mindful of my neutrality and impartiality, rendering equal service to all and to extend the
same treatment I wish to receive myself;
To record that which is true and preserve that which is entrusted to me as if it were my own; and
To strive constantly to improve the administration of the affairs of my office consistent with applicable
laws and through sound management practices to produce continued progress and so fulfill my responsibilities to my community and others.
These things I, as a member of IIMC, do pledge to do in the interest
and purposes for which our government has been established.
___________________________________________
(member signature)
This certificate granted by the authority of the
International Institute of Municipal Clerks.
____________________________________________
IIMC President
Attest:
_________________________________________________
IIMC Executive Director
Welcome to Omaha, Nebraska
Welcome to Nebraska and congratulations on your 70th Annual International Institute
of Municipal Clerks (IIMC) Conference. This gathering brings a global perspective to
the work of Municipal Clerks around the world.
While you are in Nebraska, I hope that you take the time to explore Omaha. From the
Omaha Henry Doorly Zoo and Midtown Crossing to the SAC Air Museum and Mahoney
State Park, the metro Omaha area is full of great, affordable destinations.
Thank you for visiting Nebraska, and on behalf of all Nebraskans, we wish you a successful conference.
Sincerely,
Pete Ricketts
Governor, State of Nebraska
Pete Ricketts
Governor
Welcome to Omaha!
We are pleased that you have selected our city for your 2016 conference, “Investing in
Education”.
The Municipal Clerk is every city’s “go to” person; responsible for recording the past, maintaining present day records and preparing for the future.
Jean Stothert
Here in Omaha, I have had the pleasure to work with City Clerk Buster Brown first as a memMayor
ber of the Omaha City Council and now as Mayor. He is a tremendous asset to our City and an
excellent steward of the public’s business. He sets the standard for members of the International Institute of Municipal Clerks.
I can’t pass up the opportunity to thank Buster for his nearly 20 years of dedicated service as the City Clerk.
Certainly a lot has changed in the last 20 years; it’s inevitable. The 2016 IIMC Annual Conference will help you manage change
in government, social media and communications, and electronic records management. It will provide opportunities to enhance
your leadership skills to effectively serve your community and citizens.
One of the unique sessions will be “The Redevelopment of Revitalization of Historic Omaha.” We have many great success stories to share. This tour will highlight the results of many public-private partnerships that are changing the landscape of Omaha
for our citizens and visitors.
While you are in Omaha, I hope you are able to enjoy many of our attractions; the world famous Henry Doorly Zoo and Aquarium, the Joslyn Art Museum, Durham Western Heritage Museum, the Bob Kerry Pedestrian Bridge, Lauritzen Gardens and the
Old Market.
I hope you enjoy your conference and invite you to visit us again.
Sincerely,
Jean Stothert
Mayor, City of Omaha
Welcome to Omaha, NE
- 1 -
70th IIMC Annual Conference
Welcome to Omaha, NE • 70th IIMC Annual Conference
Investing in Education
President's Welcome…
Monica Martinez Simmons, MMC
IIMC President
Tie Dye Tuesday is sure to get you in the groove for the
evening’s All ‘70s All Conference event; and, finally, don’t
miss a memorable evening with your colleagues during our
Closing Banquet.
Welcome to the 70th Annual Conference of the International
Institute of Municipal Clerks! Beautiful Omaha provides the
perfect backdrop for our extraordinary program and IIMC’s
incredible milestone anniversary. As we celebrate our 70year journey advancing education and the public office of the
Municipal Clerk, consider the individual and collective contributions made possible by our diverse membership and our
association with one another. Indeed, IIMC is a world-class
organization of which we can all be proud. Our 2016 Host
Committee has pulled out all the stops, so prepare yourself
to fully invest in an educational experience like no other with
colleagues from across the United States, nine Canadian
provinces, and 15 other countries.
Investing in Education is a fitting conference theme that
truly runs parallel to our spectacular conference city. The
largest city in Nebraska, Omaha is the home to the headquarters of five Fortune 500 companies: packaged-food giant
ConAgra Foods; the United States’ largest railroad operator,
Union Pacific Corporation; insurance and financial firm, Mutual of Omaha; one of the world’s largest construction companies, Kiewit Corporation; and mega-conglomerate Berkshire
Hathaway, headed by local investor Warren Buffett.
•
Advance our public office by exchanging ideas and best
practices with colleagues. As public officers serving communities across the world, we face common opportunities
and challenges. When we commit to work together, our
impact is powerful. Together, let’s take advantage of this
incomparable opportunity.
Throughout the week, make sure to explore the Exhibit Hall
and introduce yourself to our wonderful Sponsors and vendors.
They create the perfect setting for delegates to learn about
emerging trends and latest products that support and streamline our work. Join me in extending an enthusiastic welcome
to our new vendors and expressing gratitude to our longstanding IIMC exhibitors. These companies make it possible
for IIMC to host a world-class conference event.
Throughout the conference, take advantage of every opportunity to invest both personally and professionally…
The Municipal Clerks Education Foundation (MCEF) will
provide Delegates a number of opportunities to invest and pay
it forward while in Omaha. Whether the Silent Auction in the
Exhibit Hall or the Hawaii fundraiser, be sure to connect with
an MCEF Board member. All fundraising proceeds are dedicated to the education of Municipal Clerks, and we are deeply
grateful for the 32-year partnership between MCEF and IIMC.
More than $2 million has been raised by MCEF in support
of IIMC’s education programming and member scholarships.
Thank you, MCEF!
•
Capitalize on the diverse programming and engage in
the education-rich experience every way possible. With
four Athenian dialogues, eight Academy Sessions, two
General Sessions, and 35 Concurrent Sessions, you have
exceptional options from which to choose.
We have come to a remarkable stage in our history. We can
proudly reflect on every year, every decade, and every member… each has made IIMC the Organization it is today. There
is no doubt our greatest strength is represented by our global
presence and the collective leadership of our membership.
•
Participate in a variety of enjoyable networking events
that provide you an enjoyable opportunity to connect
with colleagues. Join us for Sunday’s Welcome Reception
and Monday morning’s Opening Ceremony, an inspiring commencement of our 70th conference anniversary.
On behalf of your Board of Directors and dedicated IIMC staff,
we welcome you to Omaha and look forward to greeting you
personally. Until then, take advantage of this remarkable
opportunity… Invest in Education… Invest in You!
★
70 years sure looks good on you, IIMC!
Monica Martinez Simmons, MMC
IIMC President
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IIMC Celebrating 70 Years
IIMC Board of Directors
PRESIDENT ELECT
PRESIDENT
Monica Martinez
Simmons, MMC
City Clerk
Seattle, WA
Vincent Buttiglieri, MMC
Municipal Clerk
Township of Ocean, NJ
VICE PRESIDENT
IMMEDIATE PAST PRESIDENT
Mary Kayser, MMC
Brenda Kay Young, MMC
City Secretary
Fort Worth, TX
Nashville, IN
Town Clerk/Treasurer
Directors - 2016 Expiration
Kimberley A. Rau, MMC
Clerk to the City Council
Nancy Vincent, MMC
City Clerk
Warwick, RI
Laurel, MD
Lynnette Ogden, MMC
Town Clerk/Treasurer
Millport, AL
Thornton, CO
Region I
Region II
Region III
Region VIII
Julie Coelho, CMC
City Clerk
Lanaii Y. Benne, MMC
Assistant City Recorder
Alice Attwood, MMC
City Clerk/Treasurer
Tonasket, WA
North Vancouver, BC, Canada
Region V
Region IX
Region X
Franklin, TN
Karla Graham, MMC
City Clerk
Nebraska’s nickname used to be the “Tree Planter’s State,” but was changed in 1945 to the “Cornhusker State.”
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2016 IIMC Sponsors
IIMC thanks the following
sponsors for their contribution
toward the
PREMIER LEVEL
Andrew Pavlica, MMC
City Clerk/Deputy City Manager
Garfield, NJ
Mary Ann Hess, MMC
City Clerk/Finance Director
Laurel, MS
Long Beach, CA
PREMIER LEVEL
Region IV
Region II
Tallahassee, FL
EMERALD LEVEL
Cincinnati, OH
EMERALD LEVEL
Anne B. Uecker, MMC
City Clerk/Treasurer
Denise R. Chisum, MMC
City Clerk
Region VI
Region VII
St. Francis, WI
Lee’s Summit, MO
Rochester, NY
EMERALD LEVEL
Denver, CO
EMERALD LEVEL
Bruce Poole, MMC
Parish Clerk
Debi A. Wilcox
Regional Clerk
Somerset, United Kingdom
Durham, Ontario, Canada
Region XI
Region X
Westlake, OH
EMERALD LEVEL
★
Orem, UT
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In Appreciation
The 70th Annual Conference would not be possible without the support, efforts and contributions of IIMC members and sponsors. IIMC
thanks them and to all the volunteers who have given generously
of their time to help make this a successful conference. The 2016
Conference Host Committee Representatives are:
Host Committee:
Carol L. Anderson, CMC
Assistant City Clerk
Torrington, CT
Lisa B. Vierling, MMC
City Clerk
High Point, NC
Region I
Region III
Diane Whitbey, MMC
City Clerk/Collector
Mary Johnston, MMC
Clerk of Council/Records Manager
Region IV
Region V
Buster Brown, CMC, Host Clerk, Omaha
Kellie Crowell, CMC, Board President, Ravenna
LeAnn Doak, CMC, McCook
Kathleen Gottsch, CMC, Springfield
Raquel Felzien, Franklin
Kelly Oelke, CMC, Hickman
Brenda Wheeler, CMC, Blair
Beth Deck, MMC, Norfolk
Pam Buethe, CMC, La Vista
Sue Murray-Lee, MMC, South Sioux City
North Little Rock, AR
Westerville, OH
Wendy McKain, MMC, Trenton
Lanette Doane, CMC, Ansley
RaNae Edwards, MMC, Grand Island
Linda Jensen, MMC, Central City
Others:
Three River’s Clerk’s Association
Southern Seven Clerks Association
Southeast Clerks Association
Nebraska Heartland Clerks Association
Pam DeMouth, CMC
City Clerk
Brian “Petie” Ruch, MMC
City Clerk/Collector
Ankeny, IA
Beardstown, IL
Region VI
Region VII
Tracy L. Davis, MMC
City Recorder
Jaap Paans, MMC
Mayor/Griffer
Northeast Nebraska Clerks Association
University of Nebraska at Omaha
University of Nebraska at Omaha, School
of Public Administration
DA Davidson & Co, Omaha
Amertias
NMPP Energy
Keizer, OR
Alblasserdam, The Netherlands
Region IX
Region XI
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General Information
BADGES
You are required to wear your NAME BADGE at all times. BADGES are
needed to enter Conference Education Sessions, Exhibit Hall, attend meal
functions, and evening receptions and other Conference events. A TICKET
IS REQUIRED for the Annual Banquet.
SCANNING
IIMC’s Board of Directors approved to confer a maximum of eight (8) Education points for each Conference Delegate, providing that each Delegate
attends all required Education sessions during the Conference week.
To accomplish this, the Board also approved the implementation of a
scanning system that will scan each Delegate’s badge prior to each session
during the Conference. Scanning will ensure that Delegates receive an accurate account of Education Points based on their attendance.
To receive credit for attendance, Delegates (including volunteers) will
have to scan into all Conference Sessions; Academies, General Sessions,
Athenian Leadership Dialogues and Concurrent Education Sessions. See
Back Cover of this Program for more information.
CONSENT TO USE PHOTOGRAPHIC IMAGES
Registration and attendance at the IIMC Annual Conference sessions,
meetings, events and other activities constitutes an agreement by the
registrant (Delegate/guest) to IIMC to use and distribute (both now and
in the future) the registrant’s or attendee’s image or voice in photographs,
videotapes, electronic reproductions and audiotapes of such events and
activities.
EXTEND A HELPING HAND
Our members are known for their hospitality. IIMC wants to extend a
special warm welcome to FIRST-TIME Conference Delegates. An asterisk (*)
by the name, and a FIRST-TIME RIBBON on Delegates’ badges indicate this
is their FIRST IIMC Conference. Please welcome these Delegates and help
make their Conference a memorable one.
CONFERENCE REGISTRATION AND IIMC INFORMATION
• IIMC REGISTRATION – CenturyLink Convention Center
Pre-function Area – Level 2
• CASHIER’S OFFICE - CenturyLink Convention Center
Pre-function Area – Level 2
• MCEF Office – CenturyLink Convention Center
Meeting Room 105 – street level
Delegates can register for the Conference and obtain information about
IIMC Programs and Events from the IIMC Registration Counter.
Registration/Cashier Hours*
Saturday ............................... May 21
Sunday .................................. May 22
Monday ................................ May 23
Tuesday ................................ May 24
Wednesday........................... May 25
– 7:00 a.m. -6:00 p.m.
– 7:00 a.m. - 7:00 p.m.
– 6:00 a.m. - 5:30 p.m.
– 7:30 a.m. - 5:30 p.m.
– 1 0:00 a.m. -3:00 p.m.
Cashier’s Office Hours
Wednesday, May 25 – 9:30 a.m. – 5:00 p.m.
*IIMC Registration and Cashier’s Office will remain open during lunch.
Registration/Conference APP/Wi-Fi Sponsor:
MUNICIPAL CODE CORPORATION
REGISTRATION FEES
Registration fees for Delegates and Guests are “Packaged.” The Package
includes many items of general interest. If a Delegate or Guest has registered for the full Conference and decides to skip an event, IIMC cannot
refund for the missed event or for any event missed by late arrivals or early
departures. You cannot give or transfer your badge to another Delegate or
guest if you skip an event.
TICKETS
Single day and Individual event tickets are available for purchase through
the IIMC Cashier’s Office.
REFUNDS
IIMC Headquarters processes refunds within 30 days AFTER the Conference. Cash refunds ARE NOT available in Omaha, NE.
ALL-CONFERENCE EVENT –
IIMC Celebrates Its 70th Anniversary with a ‘70s Theme Party
That’s right, if you were glued to the TV watching “The Brady Bunch,” “All
in the Family,” and “American Bandstand,” and you were reading “Tiger
Beat,” “16,” and “Creem,” while you were wearing bell bottom Levi’s, Lees
and Wranglers, pull up a bean bag on the shag rug, crank up the lava lamp
and stick around.
Or, if you traded in your bell-bottoms for that nice leisure suit, platform
shoes and a few dozen gold chains around your neck, IIMC will have
something for you, too. And, ladies, time to bring back the shag hairdo,
the Farrah Fawcet look, the BeeGees, KC and the Sunshine Band, and
strobe lights.
IIMC’s 2016 All Conference Event will feature a 1970s theme and will be
held in the CenturyLink Convention Center. The evening will feature live
music from both the era, a costume contest, sumptuous fare, and dancing
all in ‘70s style ambiance
IIMC Sponsor - Onbase by Hyland – will be giving away ONE Complimentary Registration for the 2017 Conference in Montreal, Canada – for best
costume.
6
General Information (continued)
PHOTOGRAPHY
Photographs of Conference Delegates and events will be available for viewing and purchasing via IIMC’s web site.
There will be plenty of time to enjoy your meal and mingle with the
Exhibitors. Also, don’t forget to support your Foundation at the MCEF Silent
Auction in the Exhibit Hall.
EXHIBIT HALL – CenturyLink Convention Center – Exhibit Hall C
ANNUAL BANQUET
The Omaha Host Committee wants to send you home wanting more of
this Conference and Omaha. It’s a great way to wrap up an exciting week
of education and networking.
The IIMC Exhibit Hall officially opens its doors on Sunday, May 22 with the
Grand Opening/Lunch Buffet scheduled for Monday, May 23. IIMC encourages you to work the Hall, get to know the Exhibitors and Sponsors
and learn about the diverse government products and services available
to the Municipal Clerk’s Office. Refreshment breaks will be available in
the Hall while it’s open. You may win a door prize. Remember, WINNERS NEED TO BE PRESENT. Here are other events in the Hall:
CONSENT TO USE OF PHOTOGRAPHIC IMAGES
• Sunday, May 22 — Exhibit Hall opens: 1:30 p.m. – 5:00 p.m.
• Sunday evening’s Opening Reception in Exhibit Hall – 8:00 – 10:00 p.m.
• Monday, May 23 — Grand Opening at 10:00 a.m.
5 p.m. & Lunch – 11:30 a.m. – 12:45 p.m.
• Tuesday, May 24 — Exhibit hall - 8:00 a.m. –3:00 p.m.
Lunch 12:30 p.m. – 2:00 p.m.
Registration and attendance at the IIMC Annual Conference sessions, meetings, events
and other activities constitutes an agreement
by the registrant (Delegate/guest) and to
IIMC to use and distribute (both now and
in the future) the registrant’s or attendee’s
image or voice in photographs, videotapes,
electronic reproductions and audiotapes
of such events and activities.
IIMC Committee Chairs 2015–2016 IIMC Committee
BUDGET & PLANNING
Phillip J. Campbell, MMC
Asst. to County Exec./Clerk to Board
Prince William County, VA
CONFERENCE
Roxanne L. Schneider, MMC
City Clerk
Dysart, IA
CONSTITUTION TASK FORCE
Bernice Dixon, CMC
Town Clerk
Vernon, CT
EDUCATION & PROFESSIONAL
DEVELOPMENT
Camilla G. Pitman, MMC
City Clerk
Greenville, SC
ELECTIONS
Amanda McCrory, CMC
POLICY REVIEW
Shawn Cullinane, MMC
City Secretary
Burleson , TX
Village Clerk/Treasurer
Lindenhurst, NY
INTERNATIONAL RELATIONS
Susan M. Domen, MMC
PROGRAM REVIEW/CERTIFICATION
Kittie L. Kopitke, MMC
City Clerk
Lake Elsinore, CA
Village Clerk/Collector
Streamwood, IL
LEGISLATIVE
Debra A. Mangen, MMC
PUBLIC RELATIONS/MARKETING
Lee Woodward, MMC
City Secretary
City Clerk
Edina, MN
MEMBERSHIP
Lori McWilliams, MMC
Village Clerk
Tequesta, FL
Huntsville, TX
RECORDS MANAGEMENT
Janette Goodall, CMC
City Clerk
Austin, TX
MENTORING
Karen F. Goodwin, MMC
RESEARCH & RESOURCE
Gail E. Pomroy, MMC
City Clerk
Florissant, MO
Acting Chief Administrative Officer
Conception Bay South, Canada
7
Quill Award Winners
The following is a list of every Quill recipient since the Award’s inception in 1987.
1987
Eleanor Rohrbach, CMC, Des Plaines, IL
Earl Roberts, CMC, North York, Ontario
Henrietta Marjan, CMC, Palos Heights, IL
Frank W. German, MMC, Tinley Park, IL
Johnny C. Fowler, CMC, Athens, GA
Mildred C. Vance, CMC, Parsons, KS
Frank D’Ascensio, CMC, Newark, NJ
Dorothy Outwater, CMC, Alhambra, CA
Lyall A. Schwarzkopf, CMC, Minneapolis, MN
1988
Edythe Campbell, CMC, Berkeley, CA
Wilfred A. Coulson, CMC, Brantford, Ontario
Glendene Goucher, CMC, Clinton, OK
Kathryn W. Johnson, CMC, LexingtonFayette Urban County, KY
Janet L. Lynds, CMC, Woodridge, NJ
Tom McLean, Papakura, New Zealand
Elizabeth G. Nolan, CMC, East Windsor Township, NJ
Jean Packard, CMC, Brooklyn, WI
Henry L. Paquin, CMC, Pawtucket, RI
Jean Rogers, CMC, Lakewood, CO
Marguerite Strange, CMC, Leavenworth, KS
Ronald B. Tweed, Portsmouth, England
Mary Thiel Wetterer, CMC, Bal Harbour, FL
1989
Dolores G. Pollard, CMC, Meriden, CT
Branson Gayler, CMC, Rome, GA
Betty Backes, CMC, Coon Rapids, MN
Ivan L. Waite, CMC, Kansas City, MO
Natividad “Tiva” Sanchez, CMC, McAllen, TX
Gladys Blennerhassett, CMC, Halifax, Nova Scotia
1990
Rosemary Coughlin, MMC, Sterling, IL
Larry M. Dingle, CMC, Atlanta, GA
Walter L. Ferguson, CMC, Scottsbluff, NE
Wilma J. Thomas, CMC, Wichita Falls, TX
Colonel Tyron Earl Tisdale, CMC, Auburn, AL
Edward Tomkiel, CMC, Manchester, CT
Elaine M. Wallace, CMC, Delaware Township, NJ
1991
Norma Caldwell, CMC, Hazelwood, MO
A.G. “Tony” Davenport, CMC, Weatherford, OK
Nelda M. Donahue, CMC, Casa Grande, AZ
Ellen B. Mooney, CMC, Hinsdale, IL
Mida Neff, CMC, Springdale, AR
Ruth Hodges Smith, MMC, Virginia Beach, VA
Suzanne Withers, CMC, Rehoboth, MA
8
1992
2003
Janet Cason, CMC, Naples, FL
Lorraine Chausee, CMC, Loves Park, IL
Kathleen A. Thorpe, MMC, South Brunswick, NJ
Alice M. Church, CMC, Garland, TX
Charles W. Gress, CMC, Wyoming, MI
Elizabeth H. Kiss, MMC, East Brunswick, NJ
Nancy C. Nichols, CMC, Edmond, OK
Linda S. Wanat, MMC, Montclair, NJ
Dyanne C. Reese, MMC, Savannah, GA
Mary Lynne Stratta, MMC, Bryan, TX
1993
Barbara A. Dunaway, CMC, Goodyear, AZ
Susan A. Lamblack, MMC, Newark, DE
Marian K. Karr, MMC, Iowa City, IA
2004
Elizabeth West Fortner, MMC, Clinton, NC
Donna McAllister, MMC, Des Plaines, IL
2005
1994
Marilyn McLaughlin, MMC, Centerville, OH
Pamyla Means, MMC, Napa, CA
Norma Rodriguez, CMC, San Antonio, TX
Janet Vaught, MMC, Carbondale, IL
Gertrude “Trudy” Hill, CMC, Whittier, CA
Marianne Edwards, CMC, Normal, IL
Mary Lou Todd, MMC, Garner, NC
Larry Paul Godin, MMC, Medicine Hat, Alberta, Canada
2006
1995
2007
Carlos Cuevas, CMC, New York City, NY
Linda Medlock, MMC, Saint Charles, MO
Deloris McKenzie, CMC, Friendswood, TX
1996
Patricia McCoy, MMC, Poultney, VT
Tom Roberts, CMC, Kansas City, KS
Joann Tilton, MMC, Manteca, CA
Nancy Vincent, MMC, Thornton, CO
Thomas O’Connor, CMC, New South Wales, Australia
Anita Carlton, MMC, Galesburg, IL
Bruce Lowrey, MMC, Independence, MO
Connie Schmidt, CMC, Johnson County, KS
L. Ranette Larsen, MMC, Garland, TX
2008
1997
2009
Jean M. Bailey, CMC, Rocky Mount, NC
Donna Boetel-Baker, CMC, Des Moines, IA
Mary Haynes, MMC, Peoria, IL
Martha “Marty” A. Hendrix, MMC, Lewisville, TX
Brenda M. Cirtin, MMC, Springfield, MO
Pamela Smith, MMC, Sanibel, FL
1998
2011
Marlene Williams, MMC, Skokie, IL
William Goering, Ph.D., CMC, McPherson, KS
Alyce Deering, MMC, Hurst, TX
1999
Patricia Burch, MMC, Whitesville, KY
Connie M. Deford, CMC, Bay City, MI
D. Brenda Caldwell, Gorham, ME
2010
Phillip J. Campbell, MMC, Prince William County, VA
Bernie White, MMC, Sydney, Nova Scotia, Canada
2012
Kathryn M. Young, CMC, Colorado Springs, CO
2013
Gail Busbey, MMC, Decatur, AL
Charles Tokar, MMC, Chicago Ridge, IL
2000
2014
Beverly Brown, MMC, Shelton, CT
Jan Guy, CMC, Santa Ana, CA
No Winner
2001
2015
Jerry Lovett-Sperling, MMC, Lindstrom, KS
Marilyn Swing, MMC, Nashville/Davidson County, TN
James Villiesse, CMC, New London, WI
2002
Betty W. Henneman, MMC, Park Ridge, IL
Colleen J. Nicol, MMC, Riverside, CA
Glenda Waldrop Sansosti, MMC, Brevard NC
IIMC Past Presidents
1945-57
Arthur J. Shinners, Brookline, MA
1994-95
Muriel W. Rickard, CMC, Deerfield Beach, FL
1957-59
Joseph L. Richardson, Atlanta, GA
1995-96
Tom G. Roberts, CMC, Kansas City, KS
1959-61
Marie K. Filarski, Kalamazoo, MI
1996-97
J.W. (Jack) Copland, CMC, View Royal, B.C.
1961-63
Harold G. Shank, CMC, Dallas, TX
1997-98
Linda S. Murphy, MMC, Soldotna, AK
1963-64
Harry K. Gallagher, Plaquemine LA
1998-99
Vicky Miel, MMC, Phoenix, AZ
1964-65
George B. Wellman, CMC, Watertown, MA
1999-2000
Mary Lou Todd, MMC, Garner, NC
1965-66
Robert I. Rafford, CMC, Harsbrouck Hts, NJ
2000-2001
Susan A. Lamblack, MMC, Newark, DE
1966
Carl R. Atkins, Fort Smith, AR
2001-2002
Ranette Larsen, MMC, Garland, TX
1966-68
Jo Bennitt, CMC, Lakewood, CA
2002-2003
Pierre Pagé, CMC, Ottawa, ONT.
1968-69
John C. Marcin, CMC, Chicago, IL
2003-2004
Jean Bailey, MMC, Rocky Mount, NC
1969-70
Joseph T. Carney, CMC, Englewood, NJ
2004-2005
Elizabeth Kiss, MMC, East Brunswick, NJ
1970-71
James T. Garrard, CMC, Beaumont, TX
2005-2006
Susan L. Morrow, MMC, Belmont, MI
1971-72
Jon B. Adamac, CMC, Winsor, ONT.
2006-2007
Marcella O’Connor, MMC, Uralla Shire, Aus.
1972-73
W. Dudley Birmingham, CMC, Wethersfield, CT
2007-2008
Charles Tokar, MMC, Chicago Ridge, IL
1973-74
Fernando J. Serafini, Denver, CO.
2008-2009
Dyanne Reese, MMC, Savannah, GA
1974-75
Kenneth K. Lybolt, CMC, Midland, MI
2009-2010
Mary Lynne Stratta, MMC, Bryan, TX
1975
Jake H. Inselmann, CMC, San Antonio, TX
2010-2011
Sharon Cassler, MMC, Cambridge, OH
1975-77
Joseph V. Valenti, CMC, Woodbridge, NJ
2011-2012
Colleen Nicol, MMC, Riverside, CA
1977-78
Donna Culbertson, CMC, Phoenix, AZ
2012-2013
Brenda Cirtin, MMC, Springfield, MO
1978-79
Rex E. Layton, CMC, Los Angeles, CA
2013-2014
Marc Lemoine, MMC, Winnipeg, Canada
1979-80
Louis S. Hudgins, CMC, Norfolk, VA
2015-2016
Brenda Kay Young, MMC, Nashville, IN
1980-81
Robert W. Pritchard, CMC, Kitchener, ONT.
1981-82
Charles N. Enes, CMC, South Windsor, CT
1982-83
Thomas M. Redanauer, CMC, Barrington, NJ
1983-84
Lyall A. Schwarzkopf, CMC, Minneapolis, MN
1984-85
Iola S. Stone, CMC, Elberton, GA
1985-86
Dorothy Soderblom, CMC, Hays, KS
1986-87
Helen Kawagoe, MMC, Carson, CA
1987-88
Jack J. Poots, CMC, Scarborough, ONT.
1988-89
Margaret Griffith, CMC, Lima, OH
1989-90
Terry S. Tripp, MMC, Gonzales, LA
1990-91
Margery Price, CMC, Kennewick, WA
1991-92
W. Douglas Armstrong, CMC,
Peterborough County, ONT.
1992-93
Christina Wilder, CMC, Hamilton Tnp., NJ
1993-94
Norma S. Rodriguez, CMC, San Antonio, TX
CenturyLink Center
9
Conference Overview
SATURDAY, MAY 21, 2016
IIMC Board of Directors Meeting................................................... 8:00 am
Advanced Academy Session......................................................... 8:00 a.m.
• Social Media 201: You’re Social – Now What?
• Strategic Planning for the Municipal Clerk’s Office
Athenian Leadership Dialogue......................................................8:00 a.m.
• Lean In: Women, Work and the Will to Lead
Athenian Leadership Dialogue......................................................9:00 a.m.
• The Fox and The Whirlwind
Advanced Academy Session......................................................... 1:30 p.m.
• Conflict Resolution in the Workplace
• A Profession in Transition
SUNDAY, MAY 22, 2016
Advanced Academy Session........................................................ 8:00 a.m.
• Parks and Recreation: Clips and Tips for Municipal Clerks
• Human Resources Personal Liability: How to Protect Yourself
Athenian Leadership Dialogue...................................................... 8:00 a.m.
• Mandela’s Way: 15 Lessons on Life, Love and Courage
• An American Original: Walt Disney
Institute Directors Colloquium.......................................................9:00 a.m.
Advanced Academy Session..........................................................1:30 p.m.
• Great Leaders GROW: Becoming a Leader for Life
• All Stressed Up and Nowhere to Blow!
Exhibit Hall Opens/MCEF Silent Auction..................................... 1:30 p.m.
Refreshment Break with Exhibitors.............................................. 3:15 p.m.
State/Provincial/National Association
Presidents Roundtable...............................................................3:45 p.m.
Committee Leadership Orientation............................................. 4:15 p.m.
Scanning Meeting for Volunteers.................................................5:00 p.m.
First Time Delegate Orientation Meet and Greet.......................6:00 p.m.
President’s Opening Reception.....................................................8:00 p.m.
MONDAY, MAY 23, 2016
Continental Breakfast..................................................................... 7:00 a.m.
Opening Ceremony........................................................................ 8:00 a.m.
Refreshment Break with Exhibitors............................................ 10:00 a.m.
IIMC Region Meetings.................................................................. 10:30 a.m.
Institute Directors Meeting.......................................................... 11:30 a.m.
LUNCH WITH EXHIBITORS.......................................................... 11:30 a.m.
General Session..............................................................................1:00 p.m.
• The Struggle is Real
Refreshment Break with Exhibitors.............................................. 2:30 p.m.
Concurrent Education Sessions....................................................3:00 p.m.
• Change Doesn’t Have to Be a Four-Letter Word
• Body Language Confidential
• Mind the Bridges: When Generations Collide
• Mastering the Media
• Shortening the Distance: How Storytelling Can Make You
a Better Communicator
TUESDAY, MAY 24, 2016
General Session.............................................................................. 8:00 a.m.
• Stop Global Whining!: Get What You Want With What You’ve Got
Refreshment Break with Exhibitors.............................................. 9:30 a.m.
Concurrent Sessions..................................................................... 10:00 a.m.
• International Idea Exchange
• Investing in Education: What’s The Value of Your Attitude?
• The Call for Transparency: Liability or Opportunity?
• Codification: Successes, Challenges and Lessons Learned
• The Moral Compass: Through the Eyes of the Beholder
• Success Through Interlocal Partnership:
• Solving Situations, Not Problems
LUNCH WITH EXHIBITORS.......................................................... 12:30 p.m.
Concurrent Sessions....................................................................... 2:15 p.m.
• Homeland Security Investigations
• Trust and Leadership: Building Credibility as a Leader Through Trust
• Cybersecurity for Municipalities: Challenges and Strategies
• Implementing a Document Management System
• Relieving Overload: Living with Margin in Your Life
• Lions, Tigers and Mayors Oh My
• The Redevelopment and Revitalization of Historic Omaha
All-Conference Event......................................................................7:00 p.m.
WEDNESDAY MAY 25, 2016
IIMC Annual Business Meeting/
Delegate Breakfast..................................................................... 6:45 a.m.
Concurrent Sessions....................................................................... 9:45 a.m.
• Innovative Connections: Finding Your Municipal Clerk Groove
• Public Expression
• Transparency & Accessibility
• Deceptively Simple, Surprisingly Complex
• Managing Up: What Is It and Why Is Everyone Talking About It?
• Understanding Your Community Culture
• Alone Together: Communicating in the 21st Century
• Warning: Acceptance of This Job May Enhance Your Career
• Pilger, Nebraska: The Little Town Too Tough to Die
10 IIMC Celebrating 70 Years
Continued on page 11
Conference Overview (continued)
LUNCH ON YOUR OWN.................................... 12:30 p.m.
IIMC 2016/2017 BOARD OF
DIRECTORS MEETING ...................................... 12:30 p.m.
Concurrent Sessions....................................................................... 2:30 p.m.
• In The Line of Duty
• Technology Tools for Engaging Your Constituents
• From Succession Planning to Succession Doing
• The Future is Now: Demystifying “Born-Digital” Records
• Open Data and the Municipal Clerk
• Active Killers: The Cost of Waiting
• Design and Deliver
ANNUAL RECEPTION.....................................................................6:00 p.m.
ANNUAL BANQUET........................................................................7:00 p.m.
Education
“Investing in Education”
“Someone is sitting in the shade today because someone planted a tree a long time ago.”
~ Warren Buffett ~
Omaha, Nebraska is home to the most successful investor of the 20th
Century and one of the most influential philanthropists in the world.
Warren Buffett, known as the “Oracle of Omaha” knows a thing or two
when it comes to investments and understands the importance and
value of planting the right seeds.
In 2016, IIMC will be offering eight MMC Academy Sessions, four
Athenian Leadership Dialogues, two General Sessions and 35 Concurrent Education Sessions. During your four days in Omaha, you will be
able to invest in inspiring professional development sessions, invaluable
networking time and numerous opportunities to grow professionally.
While you network with your peers from throughout the world, take
advantage of their different backgrounds and perspectives, and
exchange knowledge as easily as you exchange pins! As a community
leader, you know that public service is changing rapidly; you can see
it all around you. New skills are needed to keep pace with shifting job
requirements, as well as updated knowledge of changing laws and
modernized technology. Continuing education, as well as IIMC certification, can set a Clerk apart from those without the Designation.
Education Intro
Breaks
The IIMC Board of Directors approved a new policy on September 22,
2015 allowing for a 10-minute break for each hours spent in class. Each
IIMC education session, with the exception of the General Sessions
will follow this format allowing plenty of time throughout the week to
stretch your legs and return to the session ready for more. Breaks will
be taken at the discretion of the presenter.
•
Scanning – See back cover.
•
Points – All sessions are rated at 1 point per 2 in-class contact
hours. If a Delegate attends all of the Monday-Wednesday sessions, they can earn a total of 8 points (16 hours). The optional
Academy and Athenian Dialogue sessions are also rated at 1 point
per 2 in-class contact hours with a completed course assessment.
•
Transcripts – IIMC will email conference transcripts to each Delegate after the conference.
•
NAGARA Credits – Sessions marked with an (N) have been
approved for NAGARA’s Local Government Archives and Records
Administration Certificate.
Continuing the momentum from the 2015 IIMC Annual Conference,
all sessions are designed to be interactive and allow the opportunity to
learn from your colleagues. All rooms will be set in rounds to allow for
small group activities and idea exchanges. This format is guaranteed to
keep you engaged and will reinforce the knowledge you will sure to be
gaining.
11
Annual Conferences and Host Clerks
1947 1948 1949 1950 1951 1952 1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 12 French Lick, IN
Atlantic City, NJ
Chicago, IL - Ludwig Schreiber
Covington, KY - George F. Vieth
Boston, MA - Walter J. Malloy
Dallas, TX - Harold G. Shank, CMC
Omaha, NE - M.J. Dineen, Jr.
Detroit, MI - Thomas D. Leadbetter
Chicago, IL - John C. Marcin, CMC
New Orleans, LA - Michael H. Foto
Long Beach, CA - Margaret L. Moore
Toronto, Ontario - George A. Weale
Miami, FL - Frank L. Correll
St. Paul, MN - Joseph R. Okeneski
New York, NY - Herman Katz
San Francisco, CA - Robert J. Dolan
Columbus, OH - Gordon F. Serrott
New Orleans, LA - Roger L. Sarrat, CMC
Denver, CO - F.J. Serafini
New York, NY - Herman Katz
Los Angeles, CA - Walter C. Thiel
Miami Beach, FL - Ruth Rouleau
St. Louis, MO - Grace Heneck
Atlantic City, NJ - Adelaide Deane
San Antonio, TX - Jake H. Inselmann, CMC
Calgary, Alberta - Harry Sales
Phoenix, AZ - Donna Culbertson, CMC
Norfolk, VA - Louis S. Hudgins, CMC
Denver, CO - F.J. Serafini
Honolulu, HA - Eileen K. Lota
Kansas City, MO - E. Richard Brenneman
New York, NY - David N. Dinkins
Bal Harbour, FL - Mary T. Wetterer, CMC
Toronto, Ontario - Roy V. Henderson
Atlanta, GA - Larry M. Dingle, CMC
Phoenix, AZ - Donna Culbertson, CMC
Minneapolis, MN - Lyall A. Schwarzkopf, CMC
San Diego, CA - Charles G. Abdelnour, CMC
Banff, Alberta - Joyce Woodward (Calgary)
Boston, MA - John P. Campbell, CMC
Fort Worth, TX - Ruth Howard, CMC
Spokane, WA - Marilyn J. Montgomery, CMC
Halifax, Nova Scotia - Edward A. Kerr, CMC
1990 1991 1992
1993
1994
1995
1996
1997
1998
1999
2000
2001 2002 2003 2004 2005
2006
2007
2008 2009
2010
2011
2012
2013
2014
2015
Little Rock, AR - Jane Czech, CMC
Grand Rapids, MI - Sandra Wright, CMC
Salt Lake City, UT - Kathryn Marshall, CMC
Orlando, FL -- Fay Craig, CMC and Linda Davidson, CMC
Anchorage, AK – LeJane Ferguson, CMC
Louisville, KY – Cheri Hamilton, CMC
Albuquerque, NM – Millie Santillanes
Buffalo, NY – Charles Michaux, III, CMC
Mobile, AL — Glenda Morgan, MMC
Ottawa, Ontario, CAN -- Pierre Page, CMC
Rotterdam, The Netherlands – Frans Mencke
Kansas City, MO – Catherine T. Rocha, CMC
San Antonio, TX – Norma Rodriguez, CMC
Columbus, OH -- Angie Blevins, CMC
Whistler, BC, CAN – Brenda Sims
St. Paul, MN – Shari Moore, MMC
Anaheim, CA – Sheryl Schroeder, MMC
New Orleans, LA – Peggy Lewis, MMC
Atlanta, GA – Rhonda Dauphin Johnson
Chicago, IL – Miguel Del Valle
Reno, NV – Monica Martinez Simmons, MMC
Nashville, TN – Marilyn Swing, MMC
Portland, OR – Denise Carey, MMC
Atlantic City, NJ – Chris Wilder, CMC, Allan Susen, MMC
Milwaukee, WI – Anne Uecker, MMC
Hartford, CT – John Bazzano, Kate Wall, MMC
Are You Certified?
Sunday, May 22 – Tuesday, May 24, 2016
Have a question regarding the CMC program?
MMC Program? Want to meet the voices behind
the phone and emails? IIMC’s Education Department will be in the Exhibit Hall to answer your
questions regarding these programs.
Please do not bring your application and supporting documents to the conference for review. The Education Department will not be able to accept or review any documentation
at the conference.
Saturday, May 21, 2016
IIMC thanks the Municipal Clerks Education Foundation, and IIMC Sponsors for their contributions toward the Conference education
program and speakers.
Unless Otherwise noted, all Academies, Athenian Dialogues, Meetings, and IIMC Registration/Cashier are in the CenturyLink Convention Center -- level two. The Exhibit Hall is in Exhibit Hall C -- street level.
IIMC Board of Directors Meeting
8:00 am – 5:00 pm
Meeting Room 216
MCEF Board of Directors Meeting
8:00 am –Noon
Meeting Room 214
Advanced Academy Session
Meeting Room 210
8:00 a.m. - 12:00 p.m.
Social Media 201: You’re Social – Now What?
Pre-registration and payment of a $179.00 fee is required to attend this Academy
session. In order to receive certification points, each participant is required to
complete a learning assessment. This session is limited to 30 registered delegates.
Meeting Room 211
8:00 a.m. - 12:00 p.m.
Strategic Planning for the Municipal Clerk’s Office
n Wendy Klock-Johnson, CMC
n Marty Stanley, CSP
Assistant City Clerk, Sacramento, CA
Convener: Susan Renner, CMC, City Clerk, Andover, KS
Scanner: Marilyn Sanders, City Clerk, Kansas City, MO
Do you remember the days before Twitter? How on earth did
we share small but important messages with our colleagues?
With a Post-It note, perhaps?
Back in those primitive, pre-Twitter times, a quick scribble on
a Post-It note was a really fast and easy way to communicate
with one or more people. You could even “pin” the Post-It
note on their computer monitor to make sure that it was seen.
Pinterest’s roots clearly began with the humble corkboard,
while Facebook was born from the address book. Staring out
of a window was the “YouTube” of our youth, a hashtag was
a pound symbol and the Rolodex stepped quickly to one side
once LinkedIn was launched.
Social media, although a relatively recent phenomenon, is
here to stay and can no longer be viewed as a trend or passing fancy. Exploring methods of communication through these
channels is becoming a must for smart municipalities as our
jurisdictional demographics continue to embrace all forms of
social media.
This session will be an intensive look at social media in governmental applications in which you will:
• Discuss early social media through present day with real
world experiences of great (and some not so great) examples of governmental implementations
14 • Discover quick start ideas for launching social media channels, and industry best practices
• Learn tools to help implement new and improve your existing social media channels
• Share your own municipality’s social media experiences
Altering Outcomes, Kansas City, MO
Convener: Amy Edwards, CMC, City Clerk, Platte City, MO
Scanner: Ronni Harding, Clerk/Treasurer, Bartley, NE
An old rule of thumb was that “for every hour spent in planning, you could save 3 in implementation.” In our complex
world of technology, cross-functional overlap and regulatory
compliance, a recent study showed that the planning of a
project should take approximately 33% of the time required
to complete a project and for every 1 hour spent planning, you
will save 10 hours in implementation when there is effective
strategic planning.
Strategic Planning is used to set priorities, focus energy and
resources, strengthen operations and ensure that employees
and other stakeholders are working toward common goals.
Effective strategic planning can articulate not only where the
Municipal Clerk’s Office is going and the actions needed to
make progress, but also how to define success for hard-tomeasure tasks.
In this hands-on workshop, participants will begin to create
their own departmental strategic plan by discovering:
• The key components of an effective strategic plan
• How to assess strengths and limitations
• How to create objectives and set SMART goals
• How to create a mission, vision and values statement
for their department
• Valuable tips for the implementation of your plan
Saturday, May 21, 2016 (continued)
• Ways to revisit and refine your existing strategic plan on
a continual basis
Athenian Leadership Society Dialogue
Meeting Room 208
8:00 a.m. - 3:00 p.m.
Written with both humor and wisdom, Sandberg’s book is an inspiring call to action and a blueprint for individual growth. Lean
In is destined to change the conversation from what women
can’t do to what they can.
Pre-registration (on-site registrations are not allowed) and payment of a $110.00
fee is required to attend this Athenian Leadership Society Dialogue. In order to
receive points, each participant is required to complete a learning assessment. This
dialogue is limited to 30 registered delegates.
Lean In: Women, Work and the Will to Lead
by Sheryl Sandberg
9:00 a.m. - 4:00 p.m.
Offsite Location: General George Crook Museum
Ellen Freeman-Wakefield
Institute Director, University of Nebraska At Omaha
Omaha, NE
Convener: Ashley Woods, City Clerk, Leoti, KS
Scanner: Kittie Kopitke, MMC, Village Clerk/Collector,
Streamwood, IL
Thirty years after women became 50 percent of the college
graduates in the United States, men still hold the vast majority
of leadership positions in government and industry. This means
that women’s voices are still not heard equally in the decisions that most affect our lives. In Lean In, Sheryl Sandberg
examines why women’s progress in achieving leadership roles
has stalled, explains the root causes, and offers compelling,
commonsense solutions that can empower women to achieve
their full potential.
Sandberg is the chief operating officer of Facebook and is
ranked on Fortune’s list of the 50 Most Powerful Women in
Business and as one of Time’s 100 Most Influential People in
the World. In 2010, she gave an electrifying TEDTalk in which
she described how women unintentionally hold themselves
back in their careers. Her talk, which became a phenomenon
and has been viewed more than two million times, encouraged
women to “sit at the table,” seek challenges, take risks, and
pursue their goals with gusto.
In Lean In, Sandberg digs deeper into these issues, combining
personal anecdotes, hard data, and compelling research to cut
through the layers of ambiguity and bias surrounding the lives
and choices of working women. She recounts her own decisions, mistakes, and daily struggles to make the right choices
for herself, her career, and her family. She provides practical
advice on negotiation techniques, mentorship, and building a
satisfying career, urging women to set boundaries and to abandon the myth of “having it all.” She describes specific steps
women can take to combine professional achievement with
personal fulfillment and demonstrates how men can benefit by
supporting women in the workplace and at home.
The Fox and The Whirlwind: General George Crook and
Geronimo, a Paired Biography
by Peter Aleshire
Tami Kelly, MMC
Clerk of Council, Grove City, OH
Convener: Camilla Pitman, MMC, City Clerk, Greenville, SC
Scanner: Tammy Legacy, MMC, Town Clerk, Roxbury, VT
In this captivating dual biography, Peter Aleshire chronicles
the lives and battles of two of America’s most famous warriors.
General George Crook, the nation’s most successful Indian
fighter, combined a paradoxical sympathy with a relentless antipathy, becoming both the Apache’s best friend and their worst
enemy. Geronimo, an Apache shaman, made a religion
of revenge and fought on long past hope and reason, ultimately
becoming both the white’s most hated foe and a romanticized
symbol of Indian resistance.
Artfully constructed from their own words, as well as newspaper accounts and the firsthand recollections of those who
fought with-and against-them, this is a compelling and uniquely
evenhanded account of the intriguing men at the center of one
of American history’s most definitive, longest-running strugglesthe infamous Apache Wars. Born to defend their respective
cultures-and destined to destroy each other in the process-the
vengeful, spiritually powerful Indian warrior and the remorseless, consummate professional officer are inextricably bound to
each other in the fabric of our country, and in the hearts of their
peoples.
This dialogue will take place offsite at the award-wining, authentically restored home of General George Crook in Historic
Omaha. The General Crook House Museum offers visitors a
look into the lives of George and Mary Crook, and so much
more. Built in 1879, the fort was home to the Crooks in the late
1800s as George served as commander of the Department of the
15
Platte. Transportation will be provided from the CenturyLink
Center to and from the Museum.
receive points, each participant is required to complete a learning assessment.
This dialogue is limited to 24 registered delegates.
1:30 p.m. - 5:30 p.m.
Conflict Resolution in the Workplace: What It Is Costing
Your Organization and How to Resolve It
n Joann Tilton, MMC
Institute Director, Northwest Clerks Institute
Washington State University, WA
Convener: Melody Shuler, CMC, Town Clerk, Waxhaw, NC
Scanner: Cindy Moran, CMC, City Clerk/Treasurer, Peru, NE
Nearly 60% of all voluntary resignations stem from unresolved
conflict in the workplace. With the recent “pinch” on the local
government workforce, organizations can no longer afford to
lose people for resolvable issues which may have been averted
through open communication of realistic expectations. You will
assess your own communication and conflict handling style
and learn how to approach others with varying styles to better
resolve conflict at the lowest possible level. You will walk away
with a better understanding of the predictable path of conflict
and a clear view of the 9 cost factors associated with unresolved conflict.
During this session you will discuss:
• Costs associated with unresolved conflict
• A knowledge base (steps) for dealing with conflict
• The “Nature” of conflict (the psychology of conflict)
• How to remap your definition of conflict with a positive spin
• Your personal conflict handling style mode and those
of others
• Your personal communication style and those of others
1:30 p.m. - 5:30 p.m.
A Profession in Transition: Lessons Learned from the
City of Austin’s Electronic Records Management Strategy
Implementation (N)
City Clerk/Records Manager, Austin, TX
n Robert Guz, CRM
Records and Information Management Officer, Austin, TX
Convener: Laura Hartman, City Clerk, Baldwin City, KS
Scanner: Susan Renner, CMC, City Clerk, Andover, KS
As a local government employee, you create, use, and manage information electronically in your daily work as you send
e-mail, create spreadsheets, publish web pages, post to social
media, manage databases, and create digitized materials.
Because you are employed by a government agency, federal,
state and local laws mandate that this information be treated
as official government records. Your municipality already has
a strategy to manage paper records but what about a plan to
manage these electronic records?
As the title states, records management is currently a profession in transition, largely due to the influence of electronic
records and emerging technologies. Today, most municipal
records are created digitally and stored on personal computers, network drives, messaging systems, personal devices,
and in the cloud. While electronic records are valuable assets,
without proper governance they can create numerous problems
for records managers and custodians. In addition, records
managers must work closely with information technology
staff to understand how electronic records are created, stored,
retrieved, preserved, and disposed of.
Join the City of Austin’s Records Experts as they share their
own electronic records management story to assist your municipality in developing its own strategy. During this session
we will explore:
• The challenges and requirements of effectively
managing municipal electronic records
• How to apply the ARMA Principals
• The challenges of outsourcing storage of electronic records
in the cloud, including developing RFP and/or contract
language
Free Things to Do…
Boy’s Town
Tour Boys Town’s Hall of History, Visitors Center and the Father Flanagan House. This National Historic Landmark District is also home to
the world’s largest Ball of Stamps.
16 Meeting Room 211
n Jannette Goodall, CMC, CRM
Meeting Room 210
• Guidelines for imaging and conversion of documents,
destruction of source and digital records, long-term preservation and incorporating records management requirements
into data storage contracts
• Key features of an electronic records management
strategy and how to develop and implement it
• Communicating with technology staff
An Invitation to Leave a Legacy from MCEF
“It isn’t a secret that I will not have a huge estate left when I am gone but I feel
it is important to set aside something to do my part. I feel so good about making the decision to set
aside what I can to the MCEF Legacy Program to assure that our esteemed profession continues with the
educational opportunities provided by MCEF/IIMC. I have been a Clerk for more than half of my life and I
can’t think of a better place to give back.” Brenda K. Young, MMC
“Municipal Clerks will undoubtedly leave an indelible mark on communities world-wide. Clerks are
valued public stewards, and I’m certain my peers would agree it is a privilege to serve in our profession.
Without the educational programs offered through IIMC and supported by MCEF over the years, my professional growth and network would be incomplete. Today, I have the opportunity to show my appreciation through the MCEF legacy program. Helping MCEF and IIMC deliver the same quality educational
programs to future generations through a personal legacy gift is the right choice for me and a unique
way I can pay it forward. Thank you, MCEF, for the opportunity to make a difference in years to come.”
-Monica Martinez Simmons, MMC
“I can’t think of a better way to give back to a profession that has provided me so many wonderful opportunities than through the MCEF Legacy Program. I consider it an honor to be able to make an allowance in my will to help clerk education in the future.” Mary Lynne Stratta, MMC
If Ever There Was A Time To Invest In The Education Of Clerks, It’s Now And You
Can Do It By Investing In MCEF PLANNED GIVING - Legacy Program
For more information about the MCEF Legacy Program
contact MCEF President Colleen Nicol, MMC.
Mission Statement
The Municipal Clerks Education Foundation is a diverse team of volunteers who are passionately committed to raising endowed
dollars whose earnings help IIMC pursue its educational objectives.
17
Sunday, May 22, 2016
Unless Otherwise noted, all Academies, Athenian Dialogues, Meetings, and IIMC Registration/Cashier are in the CenturyLink Convention Center – level two. The Exhibit Hall is in Exhibit Hall C – street level.
Meeting Room 210
8:00 a.m. - 12:00 p.m.
Parks and Recreation: Clips and Tips to be an Effective
Municipal Clerk
n Brenda Viola
Communications Consultant, Sarasota, FL
Convener: Fijabi Julien Gallam, Clerk of Council Assistant,
Oberlin, OH
Scanner: Kim Jacobitz, City Clerk, Hastings, NE
During its seven-season run on NBC, the Parks and Recreation
team of Leslie Knope, Ron Swanson, Tom Haverford, Andy Dwyer, Ben Wyatt, Donna Meagle and April Ludgate never failed
to make us laugh. However, their performances as government
employees often made us proud to share the same desire to
serve the public and work in local government. While their
methods were sprinkled with madness, there’s much that can
be learned from these characters to inspire your own success
as a Municipal Clerk. Using scenes from the series, this session will discuss and explore:
• Strategies for dealing with difficult people
• The root of defensive behavior and how to take
the high road
• Knowing your team is the key to getting the job done
• Succeeding through honesty and transparency
• How to cultivate care that fuels your service
• Signs you’re doing too much and how to shine brightly
instead of burning out
• How to say no gracefully, even when facing an
intimidating person
• Elements of time management
• How to face fears and make a difference
• Pillars of effective communication and navigating
a media circus with panache
• Maintaining humor in stressful times
Laugh, learn and be reminded of why you signed up to be a
municipal clerk in the first place. The dedication and idealism,
savvy and smarts of Leslie Knope and her colleagues can bring
your back to your core values of service (and restore
your smile.)
18 Pre-registration and payment of a $179.00 fee is required to attend this Academy
Meeting Room 211
8:00 a.m. - 12:00 p.m.
Human Resources Personal Liability:
How to Protect Yourself
n Paul Gruefe, SPHR, MBA
P.J. Greufe & Associates, Davenport, IA
Convener: Marilyn Sanders, City Clerk, Kansas City, MO
Scanner: Susan Baca, Executive Assistant, Northglenn, CO
Trends in recent court decisions reveal a disturbing fact: HR
practitioners, supervisors, and other decision makers are being
held personally liable for their actions under several employment laws. In other words, the normal wall limiting personal
liability does not totally protect you. Several state and federal
courts have issued new decisions finding HR professionals,
and other managers, personally responsible for their employment actions. This liability is both expensive and extremely
time consuming with some cases involving six-figure judgments and almost all taking years to wind their way through
the court system.
This exposure is hard to ignore, and HR professionals are
rightly concerned about the trend; but there is some good
news. You can make yourself a less attractive target for legal
action by focusing on the biggest budget line item within your
municipality…PEOPLE!
Investing time into developing strategies to better manage
this resource only makes sense and will only benefit you and
your municipality in the long run. In order to do so, Municipal
Clerks must be fluent in the ABC’s of Human Resources...
ADA, ADAAA, FMLA, CR, EEOC, WC, AA, OSHA, and MORE!
During this session we will explore the potential liabilities of
each, as well as managing Human Resources in general and
develop solutions to negate potential concerns.
Paul’s clients have been sued for more than $500 million dollars, but he has never lost a case. So, join us for a humorous
trip down the litigation trail while we explore the biggest areas
of liability within your municipality.
Sunday, May 22, 2016 (continued)
Meeting Room 208
8:00 a.m. - 3:00 p.m.
Mandela’s Way: 15 Lessons on Life,
Love and Courage by Richard Stengel
Meeting Room 209
8:00 a.m. - 3:00 p.m.
An American Original: Walt Disney by Bob Thomas
Mary Lynne Stratta, MMC
City Secretary / IIMC Past President
IIMC Athenian Leadership Society Fellow, Bryan, TX
He was an original. Not just an American original, but an original.
Period. He was a happy accident, one of the happiest this century
has experienced. ~Eric Sevareid, CBS Nightly News
Charles Tokar, MMC
Convener: Pamela Clement, CMC, City Clerk,
O’Fallon, MO
Scanner: Jean Polzkill, CMC, Deputy Clerk,
Central City, NE
We long for heroes and have too few. Nelson Mandela, who
died in 2013 at the age of 95, is the closest thing the world
has to a secular saint. He liberated a country from a system of
violent prejudice and helped unite oppressor and oppressed in
a way that had never been done before.
Richard Stengel, an editor of Time magazine, has distilled
countless hours of intimate conversation with Mandela into
fifteen essential life lessons. For nearly three years, including
the critical period when Mandela moved South Africa toward
the first democratic elections in its history, Stengel collaborated with Mandela on his autobiography, Long Walk to Freedom,
and traveled with him everywhere. Eating with him, watching
him campaign, hearing him think out loud, Stengel came to
know all the different sides of this complex man and became a
cherished friend and colleague.
In Mandela’s Way, Stengel recounts the moments in which “the
grandfather of South Africa” was tested and shares the wisdom
he learned: why courage is more than the absence of fear, why
we should keep our rivals close, why the answer is not always
either/or but often “both,” how important it is for each of us to
find something away from the world that gives us pleasure and
satisfaction—our own garden. Woven into these life lessons
are remarkable stories—of Mandela’s childhood as the protégé
of a tribal king, of his early days as a freedom fighter, of the
twenty-seven-year imprisonment that could not break him, and
of his fulfilling remarriage at the age of eighty.
This uplifting book captures the spirit of this extraordinary man—warrior, martyr, husband, statesman, and moral
leader—and spurs us to look within ourselves, reconsider the
things we take for granted, and contemplate the legacy we’ll
leave behind.
Mayor/Retired Clerk
IIMC Athenian Leadership Society Fellow, Chicago Ridge, IL
Convener: Lynnette Ogden, MMC, Town Clerk/Treasurer - IIMC Region III Director, Millport, AL
Scanner: Wendy Heffner, MMC, City Clerk, Littleton, CO
After years of research and with the full cooperation of the Disney family, including access to private papers and letters, Bob
Thomas has produced the definitive biography of the man behind the legend - Walter Elias Disney - the unschooled cartoonist who went bankrupt on his first movie venture but became
the genius who produced unmatched works of animation.
Bob Thomas’ biography is a fascinating and inspirational work
that captures the spirit of Walt Disney. Thomas takes us on
a journey with an in depth look at the man behind Mickey
Mouse, Disneyland and how he reshaped the world of cartoon
and entertainment. There are humble beginnings, failures,
heartbreak, dwarves, a castle, and evil villains. But Disney
manages to break free from the chains that tried to weigh
him down and, finally, arises as a hero who makes everyone’s
dreams come true. Though he died before all of his dreams
came to fruition, the legacy Disney left behind is one that no
one will forget.
Thomas gives us more than just a glimpse of this American
original of a man. He opens our eyes to the hero that was Walt
Disney. There is something to be said about a man who can
broaden our vision of the world through his amazing movies
and yet still convince us that it is a small world after all.
19
Institute Directors Colloquium
9:00 a.m. – 3:00 p.m.
Meeting Room 216
Facilitator: Jane Long, Ed.D.,
IIMC Professional Development Director
Institute Directors and Education Chairs convene to discuss
current issues affecting IIMC’s Certification Institutes and
Academy programs, share ideas, innovations and suggestions
for Municipal Clerk education improvements. This will be a day
filled with knowledge exchange and idea generation so please
come prepared to learn and share.
Premier Level Sponsor – Laserfiche – sponsors the Institute Directors
Colloquium.
1:30 p.m. - 5:30 p.m.
Meeting Room 210
Great Leaders GROW: Becoming a Leader for Life
n Rex J. Osborn
President/CEO, More Than Talk LLC., Ripon, CA
Convener: Renee Forbes, Clerk to the Board Specialist,
El Paso County, CO
Scanner: Janice Thompson, City Clerk/Finance Officer, Everly, IA
Look to the future for a moment. What kind of leader are you
striving to be? One who is always ready to face the next challenge? Or the leader who tries to apply yesterday’s solutions to
today’s problems?
As both human beings and leaders, our survival depends on
our ability to adapt, grow and transform ourselves and our
agencies to meet the ever-changing demands of the world we
serve.
Being willing to develop and grow is a risk, it requires selfreflection and a willingness to challenge yourself, your worldviews and challenge others. For effective leaders, such growth
and risk is not an option – it is a requirement.
During this session you will explore and build skills in the basic elements that are critical to deepening our courage to act,
growing as leaders and turning visions into realities.
Using the acronym GROW, you’ll explore four strategies that
leaders must use to challenge and stretch themselves—both
on the job and off—to reach their highest potential.
•
•
•
•
20 Gain Knowledge
Reach Out to Others
Open Your World
Walk Toward Wisdom
Successful leaders don’t rest on their laurels, because leadership is not a title on a business card. Leadership is a living
process—and life means growth.
1:30 p.m. - 5:30 p.m.
Meeting Room 211
All Stressed Up and Nowhere to Blow!
n Jae Pierce-Baba
CEO/ Registered and Licensed Occupational Therapist /
Certified Laughter Professional
LipShtick Productions, Wichita, KS
Convener: Bonnie Hamar, City Clerk/Treasurer, Kasaan, AK
Scanner: Laura Hartman, City Clerk, Baldwin City, KS
Phone calls, emails, council meetings, projects, agendas – so
much to do and so little time! All this can leave you feeling a
little, well – Stressed!
Stress is one of the most common words used in society today
and a phenomenon that each one of us will experience at some
point in our life. Stress affects people of all ages, professions
and life situations. While some workplace stress is normal,
excessive stress can interfere with your productivity and
impact your physical and emotional health. Your ability to deal
with stress can mean the difference between doing your job
successfully and costing your municipality thousands of dollars
per year in lost work hours and/or medical bills.
You can’t control everything in your work environment, but
that doesn’t mean you’re powerless. Successful management
of stress involves attaining a feeling of control, finding an
outlet for frustration, and creating a perception that things can
improve.
Stress may be the Spice of Life but by taking steps to reduce
it you can increase innovation, decrease workplace turmoil,
reduce employee turnover, and make your municipality a great
place to work!
During this session you will:
• Explore the difference between Eustress (good) and
Distress (bad)
• Learn how to use humor and laughter, and a sense of
humor as antidotes for stress
• Discover how to create positive emotions and increase
your “bounce-back-ability”
• Discuss why emotions are contagious and how they have
a direct impact on those around you including colleagues,
superiors, citizens and even the media
• Learn to utilize social engineering to modify exposures
to stressors
• Learn to sharpen serenity skills and shift your response
to stressors
Exhibit Hall Opens/
MCEF Silent Auction
1:30 p.m. – 5:00 p.m.
CenturyLink Center Exhibit Hall C
Refreshment Break with Exhibitors
3:15 p.m. – 3:45 p.m.
CenturyLink Center - Exhibit Hall C
First Time Delegate Orientation Meet and Greet
6:00 p.m. – 7:00 p.m.
Ballroom A & B
Is this your first IIMC Annual Conference? Do you need more
information about IIMC? If you’ve answered yes to these questions, then the Orientation Meet and Greet is for you. Join the
veteran IIMC crew for helpful hints on the conference schedule, selecting workshops, ways to become more involved with
IIMC and answers to questions many new Delegates hesitate
to ask.
President’s Opening Reception
8:00 p.m. – 10:00 p.m.
This evening’s event will feature desserts and refreshments.
Live entertainment by the University of Nebraska at Omaha
18 Piece Jazz Band
Attire: casual
State/Provincial/National Association
Presidents Roundtable
3:45 p.m. – 5:00 p.m.
Meeting Room 215
If you are an Association President, this session is an excellent
opportunity to meet with your colleagues and discuss issues
regarding your profession.
Committee Leadership Orientation
4:15 p.m. – 5:00 p.m.
Meeting Room 216
This session is for IIMC Committee Chairs, Vice Chairs, Committee Members, and IIMC Board Liaisons. President Elect
Vincent Buttiglieri, MMC and Vice President Mary Kayser,
MMC, will conduct this session. You will discuss your committee’s goals and objectives for the upcoming year and how your
committee member’s participation is integral to IIMC’s growth.
Scanner/Convener Meeting for Volunteers
5:00 p.m. – 5:30 p.m.
Meeting Room 207
All Delegates who have volunteered to scan or convene
sessions during the week, this meeting is for you.
21
Monday, May 23, 2016
Unless Otherwise noted, Opening Ceremony, General Sessions, Region Meetings, Concurrent Education Sessions, and IIMC Registration/Cashier are in the CenturyLink Convention Center – level two. The Exhibit Hall is in Exhibit Hall C – street level -- where the
MCEF Silent Auction, lunch and refreshment breaks are held.
Continental Breakfast
nSpecial Presentation: Story teller – Rita Paskowitz,
7:00 a.m. – 7:45 a.m.
CenturyLink Center - Ballroom Pre-Function Area
nFinal Announcements
Professional Storyteller and Facilitator
Sponsors:
Premier Level: Laserfiche • Municipal Code
Opening Ceremony
8:00 a.m. – 10:00 a.m.
CenturyLink Center - Ballroom A & B
nPrelude:
Mistress of Ceremonies - Deborah Ward, Vice President
of Marketing and Communications, Omaha Convention and
Visitor Bureau
Emerald Level: American Legal • General Code
Granicus • Onbase by Hyland • PrimeGov
10:00 a.m. – 10:30 a.m.
nInvocation
IIMC Region Meetings
nIntroductions
10:30 a.m. – 11:30 a.m.
• 2015/16 IIMC Board of Directors
• 2015/16 MCEF Board of Directors
• IIMC Past Presidents
• International VIPs
CenturyLink Center – Exhibit Hall C
Region 1 CT, ME, MA, NH, NY, RI, VT – Meeting Room 205
Region 2 DE, DC, MD, NJ, PA, VA, WV -- Meeting Room 206
Region 3 AL, FL, GA, NC, SC -- Meeting Room 207
nParade of Flags:
Region 4 AR, LA, MS, OK, TX -- Meeting Room 210
Belgium, Bulgaria, Canada, Israel, the Netherlands,
South Africa, UK
Region 5 IN, KY, MI, OH, TN -- Meeting Room 211
nPresentation of Colors- U.S. Flag presentation
Region 7 IL, KS, MO – Exhibit Hall C
nColor Guard: Omaha Police Honor Guard
Region 8 AZ, CO, ID, MT, NE, NV, NM, ND, SD, UT, WY – Ballroom A & B
nNational Anthem: Kim Jacobitz,
City Clerk, Hastings, NE
nCall to Order: Opening Remarks/Recognition by IIMC
President Monica Martinez Simmons, MMC, Seattle, WA
nWelcome Addresses
Region 6 IA, MN, WI -- Meeting Rooms 213 - 214
Region 9 AK, CA, HI, OR, WA -- Meeting Room 204
Region 10 CANADA -- Meeting Room 208
Region 11 OUTSIDE NORTH AMERICA -- Meeting Room 209
Omaha Mayor: Jean Stothert
Institute Director’s Meeting
Host Clerk Welcome Address: Buster Brown, CMC,
Omaha, NE
Nebraska Association President: Kellie Crowelll, CMC
Clerk/Treasurer, Ravenna, NE
Meeting Room 216
nAwards Presentation -- President Martinez Simmons
Lunch with Exhibitors
nAwards:
11:30 a.m. – 12:45 p.m.
Athenian Society • Honorary • Governance
Institute Director • Quill
11:30 a.m. – 5:00 p.m.
Monday, May 23, 2016 (continued)
General Session
1:00 p.m. – 2:30 p.m. Ballroom A & B
The Struggle Is Real: Staying Right Side Up
When Things Are Turned Upside Down
n Marché Fleming-Randle, Ph.D.
Assistant Dean, Fairmount College of Liberal Arts and Sciences
Wichita State University, Wichita, KS
Convener: Monica Martinez Simmons, MMC, City Clerk and
IIMC President, Seattle, WA
Scanners: Douglass Barber, CMC, City Clerk, New Carrollton, MD
Joan Suhr, City Clerk/Treasurer/Administrator, Valley, NE
Shawn Isom, CMC, Deputy City Clerk, Valley, NE
“Life is like a box of chocolates.”
“When life gives you lemons, make lemonade.”
“Don’t worry, be happy!”
We have all heard these sayings and they are all well and good
- but only if you are hungry or thirsty! Who are we kidding?!
Her involvement extends across all aspects of the campus
and into the community with projects and organizations such
as: Breast Cancer Awareness Committees; the American
Red Cross; the Center for Health Equality Advisory Council;
Honoring Our Diversity; the Wichita State Council of University
Women; Wichita State Women’s Association; Tilford Diversity
Committee; and numerous other Programs.
Dr. Shay began speaking for IIMC at the 2014 IIMC Annual
Conference in Milwaukee, Wisconsin as the resident diversity
expert and has been back by popular demand ever since. The
2015 IIMC Conference Delegation spoke loud and clear when it
came time for conference evaluations and we listened. Dr. Shay
has been called “IIMC’s Version of Oprah” and was the number
one most requested speaker for 2016. IIMC is delighted and
honored to have Dr. Marche’ Fleming-Randle open the 70th
IIMC Annual Conference in Omaha.
Refreshment with Exhibitors
2:30 p.m. – 3:00 p.m.
Let’s get real because the Struggle is Real!
A struggle can be thought of as any work or task that one is
engaged in, which involves a great deal of labor, sweat and
tears. There is no denying that everybody faces some sort of
struggle in his or her job or personal life at some point in time.
Why have we been conditioned to just brush them off? What if
we don’t like lemonade?!
During this session you will learn to shift your mindset and
walk away with a set of skills to help you to deal with the
struggles you face in your life and career. You will leave with
a positive, can-do attitude which can lead to a stress free life,
higher levels of productivity, greater health and happiness.
Don’t miss this high energy, belly laughter inducing, interactive, and surprise filled oh-so-real session. This “Oprah Winfrey
Style” session is just what IIMC ordered to kick off the 2016
IIMC Annual Conference. The Struggle is Real and Dr. Fleming-Randle will reignite your fire of excellence and motivate
you to take positive, consistent action when you feel like giving
up on life’s struggles.
Marché Fleming-Randle, Ph.D. or “Dr. Shay” as she is often
called, began her career at Wichita State University in Kansas
in 2007 and is currently an associate dean for the Fairmount
College of Liberal Arts and Sciences. She is the college liaison
for student services planning, grades and implementation, encompassing undergraduate recruitment activity, the enrollment
process, and matriculation to degree completion. She is an
Ethnic/Women Studies lecturer, author, motivational speaker,
advocate and public intellectual.
Concurrent Education Session
3:00 p.m. – 5:30 p.m.
Meeting Room 203
Warning: Acceptance of This Job May Enhance Your Career
- It May Also Get You Sued
n Paul Gruefe, SPHR, MBA
P.J. Greufe & Associates, Davenport, IA
Convener: Stephanie Kelly, MMC, City Clerk, Charlotte, NC
Scanner: Tami Comte, MMC, Deputy City Clerk, David City, NE
Do you like administering FMLA? If yes, then you are NOT DOING IT CORRECTLY!
The Family and Medical Leave Act (FMLA) is a legal minefield
where one mistake from an untrained supervisor can create
serious liability for the municipality. It’s a complex law with
far-reaching implications if it isn’t applied correctly.
Maybe you already speak “FMLA-ese” and have a general
understanding of the recent changes to FMLA regulations. But
don’t stop there – your employee’s lawyer won’t! Rather than
a review of the law’s basics, this session dives right into the
complex (and legally dangerous) minefield of FMLA issues you
face each day.
Join Paul in a lively, humorous, real world conversation about
the application of the Family Medical Leave Act. You will
laugh, learn, and walk away with documents that can be
implemented immediately within your organization to ease the
process and reduce the liability.
23
3:00 p.m. – 5:30 p.m.
Meeting Room 204
Pilger, Nebraska: The Little Town Too Tough to Die
n Kim Neiman, MMC
Village Clerk/Treasurer, Pilger, NE
Convener: Julie Torres, Deputy City Clerk, Fernley, NV
Scanner: Linda Cech, City Clerk, Clarkson, NE
3:00 p.m. – 5:30 p.m.
Meeting Room 205
Change Doesn’t Have to Be a Four-Letter Word: Using a
Change Management Approach to Gain Buy-In for New
Technology Initiatives
n Katie Burke
Government Program Strategist, Laserfiche, Long Beach, CA
“It was blue skies,” Schneider said. “Then my wife called, and
10 seconds later, everything went quiet.”
n Melissa Henley
Director of Marketing Communications, Laserfiche, Long Beach, CA
“Two minutes — that’s all it took.”
Convener: Linda Welsher, CMC, City Clerk/Treasurer, Fort Calhoun, NE
Scanner: June Moline, CMC, Village Clerk/Treasurer, Mead, NE
“We’re just kind of picking through stuff now,” Kment said.
“We did find the wedding photos.”
“Thanks to Kim’s leadership ... the community is continuing to
rebuild and thrive.”
Sooner or later, it’s likely that your organization will be faced
with a challenge that can strike fear into the heart of even
the most intrepid of municipal employees: implementing new
technology in the workplace. Whether it’s an agenda management software program, new website or an electronic records
management program, the prospect of managing technology
change can be daunting.
Pilger, Nebraska (pop. 352) located 85 miles from Omaha,
was hit by an EF-4 tornado in June of 2014 all but wiping it off
the map. Village Clerk, Kimberly Neiman, MMC was front and
center at that time and continues to be during the recovery
and ongoing rebuilding process. Amid the devastation, Neiman’s home, church and office were all destroyed. Despite her
personal losses, she pushed past her own problems to help her
community.
And, often times, the hardest part of implementing a new
technology is convincing other users in your organization to
buy-in to the initiative. You may have done your research before
purchasing a solution and you know exactly how the software,
system, gadget, program, or equipment will make your municipality operate more efficiently. But how do you convince
resistant users across the organization that they should give up
their old processes and adopt a new system?
During this session, Kim will discuss her first-hand account of
the natural disaster that destroyed the Town, but not its spirit
and cover the following:
• How your municipality can prepare for disasters and what
to do when disaster strikes
• What declaring a disaster actually means and entails
• How to handle the wave of agencies, people and press
while keeping a positive attitude following a disaster
• Dealing with state and federal employees and more
importantly, how to become a person/town to them,
not just a disaster number
• Debris, volunteer and donation management
• The importance of proper documentation from
the beginning
Buy-in is critical to making organizational change happen,
especially when you’re building support for a new technology
initiative. If you have a great new idea, but aren’t sure how to
get everyone onboard, this exciting session will provide you
with strategies to build support across your organization. By
studying change management to learn why people fear—and
accept—change, clerks are better equipped to lead their organization past the naysayers and into the 21st century.
“Pilger is gone,” said Sanford Goshorn, director of emergency
management for Stanton County.
Stanton County Commissioner Jerry Weatherholt described the
scene in Pilger as looking “like a war zone.”
24 During this session we will discuss:
• Why organizations fear the prospect of change
• The science behind change resistance and strategies
for overcoming it
• Case studies focused on change management success
from other organizations
• Which leadership skills to apply throughout the
adoption curve
• How to create engaging activities to help others
embrace change
• Actionable strategies to take back to your municipality
3:00 p.m. – 5:30 p.m.
Meeting Rooms 206 & 207
3:00 p.m. – 5:30 p.m.
Body Language Confidential
Mind the Bridges: When Generations Collide
n Traci Brown
n Rex J. Osborn
Body Language Expert
Traci Brown, Inc., Boulder, CO
President/CEO, More Than Talk LLC., Ripon, CA
Convener: Marian Karr, MMC, City Clerk, Iowa City, IA
Scanner: Dianne Rauh, MMC, City Clerk, Des Moines, IA
Convener: Steven Sprague, City Auditor, Fargo, ND
Scanner: Lana McPherson, MMC, City Clerk, De Soto, KS
Have you ever been in the situation when you really didn’t
believe what someone was saying? Did you have a sense that
something didn’t ring true or a gut feeling that all was not
right? Perhaps they were saying, “Yes” yet their heads were
shaking “No”?
Think about the last time you watched a speaker deliver a
presentation or even when you had to deliver a presentation
yourself, and had a sense that people weren’t really buying into
what you had to say. What about a difficult meeting – perhaps
one where you are negotiating deadlines, responsibilities or a
contract? Was everyone on board with the ideas, or did some
appear disengaged?
The difference between the words people speak and our
understanding of what they are saying comes from non-verbal
communication, otherwise known as “body language.” By
developing your awareness of the signs and signals of body
language, you can more easily understand other people, and
more effectively communicate with them.
By becoming more aware of this body language and understanding what it might mean, you can learn to read people
more easily and communicate more effectively with them.
What’s more, by increasing your understanding of others, you
can also become more aware of the messages that you convey
to them.
During this session you will learn:
• How to instantly read the body language of individuals
you come in contact with
• How to get people to like you using only your body language
• To persuade, influence and even settle people down
• Get people to open up to you, making them comfortable
and receptive to your ideas
• How to detect lies and uncover deep truths
• Reveal secrets hidden in plain sight and use that
info to easily reach agreements
• Hear ‘Yes!’ more easily and more often in networking,
negotiation, interviewing and even at home
Millennials = Lazy. Entitled. Tech obsessed. Over eager.
Baby Boomers = Difficult to train. Stubborn. Set in their ways.
Ever heard that before? Ever said that about a colleague or
citizen before? Overcoming existing stereotypes and generational judgments is hard but working together when they exist
is even tougher.
In a typical municipality you will find the fresh-faced younger
generation of newcomers, the established middle generation
that holds most of the management roles and the mature generation of employees who are 30 or 40 years into their careers.
Each of these distinct age groups comes with their own attitude, style, set of skills and cultural norm. These differences
can lead to frequent misunderstandings and challenges.
A successful office should be a melting pot of different generations, personalities and talent, all coming together toward a
common goal. How do you create an environment where all
staff work in harmony and perform at a higher level making
your municipality stronger from the inside out?
Through pictures, stories and a humorous approach, Mind
the Bridges will address the importance of communication in
an environment where the generational gap feels more like a
canyon. This session will help you better understand how and
why people use their own life experiences to make decisions
and communicate with those around them.
This will not be your mother’s generational difference discussion – oh wait, was that another stereotype?
Free Things to Do While in Omaha…
Memorial Park
Visit the monuments honoring WWII, Korea and Vietnam forces. A
visitor favorite is the All-American Rose Society Garden.
Lewis & Clark Landing
Take a leisurely walk or a challenging jog along Omaha’s Riverfront.
Take in the new developments while enjoying the Monument to Labor
Sculpture.
25
3:00 p.m. – 5:30 p.m.
Stories can be powerful business tools, and successful leaders
use them to engage their teams. So, if you want to motivate
others effectively, you need to learn how to tell a good story!
Mastering the Media
n Brenda Viola
Communications Consultant, Sarasota, FL
Convener: Diane Whitbey, MMC, City Clerk & Collector IIMC Region IV Director, North Little Rock, AR
Scanner: Rodney Greene, MMC, City Clerk, Evanston, IL
In an era where the Municipal Clerk is often asked to perform
tasks similar to the Public Information Officer, equipping the
Clerk with strategies to function effectively in this role are
critical. Learning to take the time to frame an appropriate
response will pay off liberally, and boost the Clerk’s confidence
in an area that can be quite damaging to the municipality if not
skillfully executed. This session is designed to empower Clerks
with skills that will allow them to welcome media opportunities rather than fear them.
During this session you will discover:
• The biggest media blunders and how to avoid them
• The power of the sound bite
• The secret to eloquence
• How to conduct a press conference
• Bridging back to your talking points
During this high-energy session you will explore:
• How to use stories and make them work for you in
order to build and strengthen relationships
• Why storytelling works – scientifically, interpersonally
and internationally
• How to recognize and assess storytelling opportunities
in your own environment
• The benefit of integrating stories into your workplace
interactions
Region Dinners
on Your Own
Free Things to Do in Omaha…
Mount Vernon Gardens
Stroll through and enjoy the colorful flower gardens planted with annuals and a formal rose garden. One of the most popular areas is the
long narrow portico that overlooks the Missouri River.
3:00 p.m. – 5:30 p.m.
ideas, arouse our passions, and inspire us in a way that cold,
hard facts often can’t.
Shortening the Distance: How Storytelling Can
Make You a Better Communicator (And More Fun!)
Visit its bluff setting similar to George Washington’s Mount Vernon
view of the Potomac.
n Rita Paskowitz,
Professional Storyteller, Omaha, NE
Convener: Krystal Eucker, Deputy Town Clerk, Windsor, CO
Scanner: Ali Spietz, MMC, City Clerk, Mercer Island, WA
How many times have you been enthralled by a good story?
Maybe you stayed up late to read a novel that you couldn’t
put down, or watched a movie that you couldn’t switch off?
Perhaps you pushed yourself harder because you heard a story
about a colleague’s success, or you changed your opinion after
reading a distressing story in a newspaper?
also visit…
Stories can change the way we think, act, and feel. They can
form the foundations of an entire workplace culture, and they
have the power to break down barriers and turn bad situations
around. Stories can capture our imaginations, illustrate our
Step into history at the Mormon Trail Center, which offers state-ofthe-art history displays of the Mormon trek from Illinois to Utah in the
1800s.
26 Mormon Trail Center
Tuesday, May 24, 2016
Unless Otherwise noted, General Session, Concurrent Education Sessions, All Conference Event and IIMC Registration/Cashier are in
the CenturyLink Convention Center – level two. The Exhibit Hall is in Exhibit Hall C – street level -- where the MCEF Silent Auction,
lunch and refereshment breaks are held.
General Session
8:00 a.m. – 9:30 a.m.
Ballroom A & B
Stop Global Whining!: Get What
You Want With What You’ve Got
n Christine Cashen, CSP
Before hitting the speaking scene, Christine was a university
admissions officer, corporate trainer and broadcaster. Hey —
she even votes. Christine holds a Bachelor’s Degree in Communication and a Master’s Degree in Adult Education. She is a
member of the National Speakers Association and is a Certified
Speaking Professional (CSP).
In July of 2014, Christine was inducted into the National
Speakers Association, CPAE Speaker Hall of Fame®. Admission into the CPAE Speaker Hall of Fame is a lifetime award
for speaking excellence and professionalism.
Highland Village, TX
Convener: Vincent Buttiglieri, MMC, Municipal Clerk IIMC President Elect, Ocean, NJ
Scanners: Kim Neiman, MMC, Village Clerk/Treasurer, Pilger, NE
Dawn Schmidt, CMC, City Clerk, Yutan, NE
Theresa Busse, CMC, City Clerk/Treasurer, North Bend, NE
Across the globe, in all professions, we are being forced to do
more with less – fewer staff, declining resources, smaller budgets and 40 hours of stuff to do in a 24-hour day. Even though
this reality is nothing new, it can wear you down!
So what to do? You can waste energy complaining and be part
of the problem, or you can be part of the solution and help us
Stop Global Whining!
This program will teach you to B.O.O.G.I.E and provide you
with the skills you need to get the job done using what you’ve
got! We all have the tools that we need to succeed. Often
we just need to rethink the way we use them and get a little
creative.
Fasten your seat belt and laugh as you learn while Christine
delivers a fast paced, hilarious program that will focus on:
• Creating a better day with more energy and time
management tools
• Discovering how humor can increase job satisfaction,
improve morale and reduce stress
• Communicating effectively by understanding different
personality styles
• Learning the secrets to defuse anyone and handle conflict
like a pro
For more than 15 years, Christine Cashen has jazzed an amazing variety of audiences throughout the United States, Canada,
South Africa and Australia. Christine is an authority on sparking innovative ideas, handling conflict, reducing stress and
energizing employees.
Christine is the author of THE GOOD STUFF: Quips & Tips
on Life, Love, Work and Happiness, which was named motivational book of the year by the Next Generation Indie Book
Awards. She has also been featured as a creativity expert in
HOW Designs at Work magazine. Her learning resources also
include: Get What You Want With What You’ve Got DVD, The
Fun Factor DVD, The Good Stuff CD Audio Book and Why
Can’t Everybody Just Get Along CD which will all be available
for purchase following this session.
Sponsors:
9:30 a.m. – 10:00 a.m.
10:00 a.m. – 12:30 p.m. Meeting Room 203
International Idea Exchange
n Jane Anne Long, Ed.D.
Director of Professional Development
International Institute of Municipal Clerks, Rancho Cucamonga, CA
Convener: Lana McPherson, MMC, City Clerk, De Soto, KS
Scanner: Mary Kayser, MMC, City Secretary and IIMC Vice President, Forth Worth, TX
Often at a conference the most animated interactions and
the most valuable learning takes place during breaks, meals,
and receptions. IIMC has designated the International Idea
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Tuesday, May 24, 2016 (continued)
Exchange to mimic these casual interactions and foster new
and existing relationships, strengthen networking and taking
conversations a step further.
This session has been created with our members from outside
of the United States in mind and will be designed to satiate
their desire to learn from their U.S. based counterparts by
focusing on topics of interest and issues they currently face.
In this engaging “speed dating” type of session, you and your
colleagues will be given the opportunity to be inspired, have
fun, and to discover some of the most exciting innovations and
resources enhancing the clerks’ profession around the world.
By participating, you will foster collaboration, share and gain
valuable knowledge as well as benchmark best practices.
Investing in Education: What’s The Value of Your Attitude?
n Matt Booth
Atitude Expert
Mattitude, LLC.. Dubuque, IA
Convener: Pam Aalderink, CMC, Deputy Clerk, Douglas, MI
Scanner: Roxanne Schneider, MMC, City Clerk, Dysart, IA
“A positive attitude is a valuable asset. Protect it, nurture it and
take care of it just like you do any of your other valuable assets.”
Matt Booth
Do you know someone with a bad attitude? Do you wish you
could be more positive? Have you ever had one of those days?
If you answered yes to any of these questions, you’re going to
be glad you are here.
If you didn’t answer yes, you might be in serious denial!
There is an old saying that “attitude is everything.” Is that
true? Matt believes Attitude is the START of everything! Your
attitude determines your thoughts, relationships, ability to
communicate, time management, health and fitness and ultimately your life. During this program you will find that being
positive as often as possible helps you be more successful at
what you do. You’ll leave this program with practical take-aways and the motivation to implement these new found tools.
Take control of your personal and professional life and determine the value of your attitude! You determine where you are
going and Matt will help you get there.
The Call for Transparency: Liability or Opportunity?
n Scott Mursten
n Russell Haddock
Account Executive
MCCi, Tallahassee, FL
Territory Manager
MCCi, Tallahassee, FL
n Eric Grant
President, MCCi, Tallahassee, FL
Convener: Mary Johnston, MMC, Clerk of Council/Records Manager, Region V Director, Westerville, OH
Scanner: Raquel Felzien, Deputy City Clerk, Franklin, NE
The need for transparency has never been greater. Citizens
are more engaged with their government while being more
aware of their rights as citizens. Concurrently, the demands
being placed on those responsible for public documents is ever
increasing.
The session will focus on changing the mindset as it relates to
“transparency.” With the right tools improved transparency can
reduce workload, enhance citizen engagement and increase
trust in local government.
Topics covered in this session will include:
• Addressing the trends and challenges of
public records requests
• The benefits and challenges of placing documents online
• Discover tools available to improve efficiency and help
satisfy the public’s right to information
• Enhancements in the areas of online code publishing
• Reducing your workload!
10:00 a.m. – 12:30 p.m. Meeting Rooms 206 & 207
Codification: Successes, Challenges and Lessons Learned
n Camilla Pitman, MMC
City Clerk, Greenville, SC
n Rodney Greene, MMC
City Clerk, Evanston, IL
Convener: Tammy Legacy, MMC, Town Clerk, Roxbury, VT
Scanner: Allison Dispense, Town Clerk, Pomfret, NY
As a city grows and changes, new ordinances are adopted and
existing ordinances are amended. Because the laws of your
city change over time, it is important that regular maintenance
be performed on your municipal code to ensure that it is an accurate, up-to-date representation of your city’s current laws.
Additionally, by regularly verifying that your ordinances remain
consistent with your state law, you are making certain that
your code is a reliable and enforceable resource for council,
staff and the public. Join this panel of Municipal Clerks who
recently undertook the codification of their city’s ordinances
and learn about the process used, challenges encountered and
lessons learned.
The Moral Compass: Through the Eyes of the Beholder
n Cindy Kendall
Institute Director, Iowa State University , Ames, IA
Convener: Karen Kuznek-Reese, MMC, City Clerk, Sequim, WA
Scanner: Chaz Schumacher, Village Clerk, Pewaukee, WI
A compass is a relatively simple instrument based on a simple
concept. With its northward facing needle, it is a consistent
and true indicator of physical direction. By placing “moral” in
front of compass, we evoke a clear picture of mental processes
that become core strengths and assurances when your journey
takes you into uncharted territory.
But while the concept of a moral compass is simple and clear,
the concept of what constitutes morality is not. One person’s
moral compass may not point in the same direction as another’s in terms of right and wrong conduct and beliefs are
concerned.
This thought provoking session will utilize your cell phone
for polling purposes, as we examine ethical behavior in the
municipal work place. You will be given the opportunity to see
how your ethical attitude stacks up against your peers in the
audience and other city officials from across the country. Join
us as we discover that ethical behavior is inherent through our
family, upbringing, and religious beliefs and modified through
policies and behaviors in the work place.
10:00 a.m. – 12:30 p.m.
Success Through Interlocal Partnership:
The Tri-Party Fire Department Consolidation
n David Black
Mayor, Papillion, NE
Convener: Sally Oglesby, MMC, City Clerk, Crossville, TN
Scanner: Yvonne Williams, Deputy City Clerk, Marietta, GA
What if we told you that there was a way to consolidate city
services, save your taxpayers $11 million and increase fire
and EMS response times? Like most municipalities, you would
probably be all ears!
After over 50 years of serving the citizens of La Vista, NE,
the La Vista Volunteer Fire Department had done just that, by
handing over their operations to the Papillion Fire Department
on April 1st, 2014. La Vista’s population has increased
by more than 50 percent since the year 2000. With that
amount of growth there have been benefits to the community,
but, as we all know, with growth also comes challenges. With
this increase, calls for service also increased by 150 percent.
With an all-volunteer fire department, this new growth created
a huge challenge for La Vista and forced them to ask the question “how do we provide this critically important service
with the clear public safety limitation that is our volunteer
department?”
Join Mayor David Black from the City of Papillion as he
discusses how through interlocal partnerships, municipalities
can work together to address issues with mutually beneficial
solutions that better serve residents and provide opportunities
or solutions to the cities involved that may otherwise not exist.
Solving Situations, Not Problems
Free Things to Do…
First National’s Spirit of Nebraska’s Wilderness
and Pioneer Courage Park.
More than 100 larger-than-life bronze sculptures (weighing between
400lbs to six tons) stampede 6 blocks through the buildings and streets
of downtown Omaha. These special public art pieces tell the story of
the pioneers’ westward journey.
Assistant to the President for Diversity/Assistant Dean,
Fairmount College of Liberal Arts and Sciences
Scanner: Douglass Barber, CMC, City Clerk, New Carrollton, MD
“The single biggest problem in communication is the illusion that
it has taken place.” ~ George Bernard Shaw
Close your eyes and imagine a “problem free” day at work.
What would it feel like? You walk into your department and
all staff is there on time, working away like busy bees. Every
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citizen you come in contact with is a pleasure to deal with and
every request is fulfilled with ease. The council agenda gets
completed and distributed without any last minute additions….
Sounds too good to be true, right? Well that’s because it is!
Every day we are faced with “problems” at work that never
have an easy solution. Problem employees, problem citizens,
and technology problems – the list could go on and on. Some
days, we face more problems than others, but the fact is, problems exist – especially when you consider diverse workforces
and citizens with diverse challenges.
So what’s a Clerk to do?!
Stop focusing on the “problem” and learn to address the “situation.” Most problems exist because of a lack of communication.
Communication can break down when one must deliver tough
news regarding substandard performances, changes to workplace policies, shorter deadlines or even the location of items
on your municipality’s website.
Solving Situations, Not Problems will teach you:
• To address the actual situation at hand and dismiss the
“problem” mindset
• Effective ways to facilitate dialogue with employees, city
officials and citizens
• To maintain control while transitioning into a more social
media driven, technologically advanced workplace
• Be a positive change agent for your staff and your
municipality
Convener: Phillip Campbell, MMC, Asst. to County Exec/Clerk to Board, Prince William County, VA
Scanner: Joan Suhr, City Clerk/Treasurer/Administrator, Valley, NE
Imagine you are getting ready to issue a marriage license for
the “happy couple” standing in front of you, or perform your
notary public duties and attest to the identity of the individual
in your office … But, something just doesn’t feel right about
the situation.
Perhaps it’s the couple themselves and the way they interact
with one another? Perhaps you have doubts that the identity
document you are being presented is authentic? Whatever it is,
your gut is talking to you, and you should listen!
Marriage fraud and document fraud threaten the U.S. national
security, public safety, and the integrity of the lawful immigration system. To combat marriage and document fraud,
Homeland Security Investigations is teaming up with Municipal Clerks who issue marriage licenses, officiate marriages,
and examine government issued documents including driver’s
licenses, passports and birth certificates in the course of their
daily work. You are in an excellent position both to report
suspicious indicators and to help educate the public on the
consequences of marriage and document fraud.
Not all marriages are made in heaven; some, in fact, are illegal.
Join HSI and learn what you can do to help.
2:15 p.m. – 5:00 p.m. Lunch with Exhibitors
Trust and Leadership: Building
Credibility as a Leader Through Trust
12:30 p.m. – 2:00 p.m.
CenturyLink -- Exhibit Hall C
n Pamela Miller
2:15 p.m. – 5:00 p.m. Meeting Room 204
Meeting Room 203
California MMC Academy Institute Director
Miller Management & Consulting Group, Suisun City, CA
Convener: Kathy Queen, Deputy Clerk, Waxhaw, NC
Scanner: Linda Douglas, Clerk/Treasurer, Arlington, NE
Homeland Security Investigations: The Detection,
Prevention and Investigation of Immigration Benefit
and Document Fraud
“Without trust, we don’t truly collaborate; we merely coordinate
or, at best, cooperate. It is trust that transforms a group of people
into a team.” ~ Stephen M.R. Covey
n Joanne Fiorilli
Trust is the foundation of all relationships. When trust is
present, great things can happen. In the absence of trust, it is
virtually impossible to accomplish anything.
National Program Manager, Homeland Security Investigations
Identity and Benefit Fraud Unit , Washington, D.C.
n Carl Lichvarcik
30 Section Chief, Homeland Security Investigations
Forensic Laboratory, Washington, D.C.
Do people trust you as a leader? Do you inspire trust in others?
Trust is also the foundation of credibility – and all strong and
effective leaders possess credibility. Credibility is not inherent
– it is earned. Have you earned it?
Based on Stephen M. R. Covey’s The Speed of Trust, this session will focus on self-trust and the four cores of credibility:
Integrity (congruency), Intent (personal agenda), Capabilities
(relevancy), and Results (track record). You will learn how
these four core areas impact your relationships, your ability to
lead others, and the affect they have on trust in relationships.
This session will explore the nature of how trust affects relationships, the economy of trust (or lack thereof), and how trust
relates to leader credibility by exploring the following:
• Your own strengths and weaknesses in the core
areas above
• The principle of behavior and how your behaviors
impact your level of credibility
• The notion of maximizing organizational influence
through developing stakeholder trust, and ways to
inspire trust in others.
You will leave this session with a personal action plan to help
strengthen your core credibility and develop even stronger
trusting relationships, maximizing your influence as a leader.
2:15 p.m. – 5:00 p.m. Meeting Room 205
Cybersecurity for Municipalities: Challenges and Strategies
n Yu-Che Chen, Ph.D.
Director of Global Digital Governance Lab, Associate Professor
School of Public Administration, College of Public Affairs and
Community Service, University of Nebraska at Omaha, Omaha, NE
n Anthony Kava
IT Supervisor/Information Security Officer, Special Deputy Sheriff
Pottawattamie County, IA
Convener: Cheryl Saathoff, City Clerk/Treasurer, Franklin, NE
Scanner: Susan Domen, MMC, City Clerk, Lake Elsinore, CA
Municipal governments have become more connected online
than ever with citizens, businesses, and IT service providers.
These online connections are sources of service innovations
but also vulnerabilities for cyber attacks. Moreover, the use
of social media, information systems administrated by other
governments and nonprofits, cloud-based applications and
services, and mobile devices connected to internet expose municipal governments to a growing variety and sources of cyber
attacks. Municipal clerks need to secure their municipalities’
cyberspace for security, privacy, and business continuity.
This session is designed to:
• Address the common and emerging cyber security threats
as related to the advancement of cloud-computing, social
media, internet-of-things, data analytics, and cybercrimes
• Offer a risk-based management strategy for cyber security
including assessment of assets, prioritization of risks,
design and implementation of intrusion detection
• Cover both the industry-standard practice as well as field
experiences of cyber security at the local level.
• Provide practical ways even smaller entities can implement
these practices
2:15 p.m. – 5:00 p.m. Meeting Rooms 206 & 207
Implementing a Document Management System:
What I Wish I Knew Before I Started (N)
n Jannette Goodall, CMC, CRM
City Clerk/Records Manager, Austin, TX
n Russell Haddock
Territory Manager, MCCi, Tallahassee, FL
n Sherry Mashburn, MMC
City Secretary, College Station, TX
Convener: Julie Torres, Deputy City Clerk, Fernley, NV
Scanner: Dawn Gall, Village Clerk, Howells, NE
As a concept, transitioning from paper to electronic records
may sound fairly straightforward. However, there are many
challenges one can face and the transition can become overwhelming. Where do you start? Who should be involved?
What tools do you need? How should you prepare? What are
the most common pitfalls and how can they be avoided?
Implementing a document management system can be one of
the most daunting and costly projects that a municipal clerk
will undertake in their careers, but this panel session will
allow delegates the opportunity to hear from colleagues who
have or are currently going through the process and have firsthand experience both good and bad. Don’t miss your chance to
discuss best practices, ask questions and never have to say, “If
only someone had told me….”
Joslyn Art Museum
This pink marble masterpiece is filled with more than 11,000 works of
art from antiquity to the present featuring work from Monet, Renoir
and Pollock.
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2:15 p.m. – 5:00 p.m. Concurrent Education Session
Relieving Overload: Living with Margin in Your Life
n Jo Lynn Bright, LCMFT/CST
EAP Counselor, Substance Abuse Professional, Consultant
EMPAC, Inc, Wichita, KS
Convener: Ali Spietz, MMC, City Clerk, Mercer Island, WA
Scanner: Pamela Aalderink, CMC, Deputy Clerk, Douglas, MI
Let us guess: You’re busy. You receive too many emails. You’ve
got people coming at you every day, asking for things, urgently.
You’ve got a head full of great ideas, but there’s never enough
time to work on them properly. Even in your free time, you find
it hard to stop thinking about work. You’re feeling overloaded.
If we’re anywhere close in our guesses, don’t despair: you are
not alone! In fact, there are so many others like you out there
that IIMC has brought back this session by popular demand
from the 2015 IIMC Annual Conference.
By now we’ve all heard the tales of the new workplace normal:
Dwindling resources and ever-burgeoning workloads drive
managers to push their staff to new lengths - and new lows.
This session will examine technology advances and how a
variety of stressors can negatively affect a clerk’s productivity level. “Margin” will be defined and specific ways to obtain
margin in one’s life will be presented in an interactive way. Effective tips and strategies will be explored to encourage mental
wellness including balance, sense of humor, decision-making
ability, coping skills, clear communication, consistent self-care,
hardiness, healthy relationship and ability to focus all of which
allow one to thrive in today’s municipal environment. Delegates will learn how to apply these to their office environment
to build healthy and productive work teams.
• Become familiar with signs of work-related overload
• Learn that stress is real and how to be intentional in managing it well to achieve mental wellness
• Explore benefits and drawbacks of technological advances
• Discuss struggles in achieving balance while retaining a
high level of productivity
• Learn effective ways to build & maintain “margin” and to
keep important things important
Bemis Center for Contemporary Arts
Seasoned artists and up-and-coming talent create remarkable works
in edgy, creative atmosphere.
32 2:15 p.m. – 5:00 p.m. Meeting Room 213 & 214
Lions, Tigers and Mayors Oh My:
Dealing with Difficult Elected Officials
Assistant Dean, Fairmount College of Liberal Arts and Sciences
Scanner: Linda Cech, City Clerk, Clarkson, NE
Lions, Tigers and Mayors - They’re everywhere! We’ve all
worked with them or served on a board or committee with
them. The truth is that dealing with difficult officials can make
our lives miserable and negatively impact our communities if
we aren’t equipped with the tools needed to cope with them.
Come learn how to be flexible enough to deal with flying monkeys, but remain strong and respected while maintaining your
relationships and your job.
Join Dr. Shay as you follow the yellow brick road and map out a
plan for strategy for dealing with difficult elected and appointed officials in your municipality!
During this session you will learn how to:
• Be brave like the Lion and keep calm when tempers
start to flare
• Take it like the Scarecrow and turn an irritable person
into a pleasant one with a little heart
• Take a page from the Tin Man and smartly decline requests
in ways that minimize conflict
• De-escalate any disagreement and make it a win-win for
everyone with a click of your heels
2:15 p.m. – 5:00 p.m. Offsite Program
The Redevelopment and Revitalization of Historic Omaha
n James Thele
Planning Department Director, Omaha, NE
The Education Department is proud to present the new offsite,
concurrent education experience that will taking place at the
70th IIMC Annual Conference. This program will give preregistered delegates the opportunity to get out and see all that
Omaha has to offer.
This new program will focus on the neighborhood redevelopment and revitalization of Omaha and the hard work that the
city has put in to preserve the oldest parts of town. Omaha has
been working on transforming its downtown area for decades
and has been deemed one of the more successful downtown
revitalization scenes in the entire country. Omaha has strived
to break the cycle of poverty and community deterioration by
facilitating the creation of healthy, sustainable, mixed-income
communities complete with thriving schools, recreational
facilities, and other amenities that will attract new public and
private investment to Omaha.
IIMC has recruited the help of “Ollie the Trolley” to transport
85 delegates from the convention center to the North and
South Omaha areas to experience the revitalization and redevelopment first hand. The Omaha Planning Department will
be onboard the trolley to facilitate the discussion and ensure
that the experience begins the second you pull away from the
convention center. Ollie the Trolley will return the delegates to
the convention center immediately following the session.
NOTE: Delegates must be pre-registered for this session and have
submitted the additional registration fee. No onsite registrations
will be accepted for this program.
All Conference Event
7:00 p.m. – 10:00 p.m.
Ballroom A & B
From Groovy to Far Out to Let’s
Boogie and Disco -- IIMC Celebrates Its 70th Anniversary with
a ‘70s Theme Party. That’s right, if
you were glued to the TV watching
“The Brady Bunch,” “All in the Family,” and
“American Bandstand,” and you were reading “Tiger
Beat,” “16,” and “Creem,” while you were wearing bell bottom
Levi’s, Lees and Wranglers, pull up a bean bag on the shag rug,
crank up the lava lamp and stick around.
Or, if you traded in your bell-bottoms for that nice leisure suit,
platform shoes and a few dozen gold chains around your neck,
IIMC will have something for you, too. And, ladies, time to
bring back the shag hairdo, the Farrah Fawcet look, the
BeeGees, KC and the Sunshine Band, and strobe lights.
The evening will feature live music from Bill Wakefield and
Random, a costume contest, sumptuous fare, and dancing all
in ‘70s style ambiance. Attendees are encouraged to wear
clothes reflective of that era. Those who purchased an MCEF
tie-dyed T-shirt are also encouraged to wear the T-shirt all day
long.
SPECIAL PRIZE – Emerald Level Sponsor Onbase by
Hyland will be sponsoring “best costume” with the winner receiving a complimentary registration to the 2017
Conference in Montreal, Canada.
WHEN: Tuesday, May 24, 2016
WHERE: CenturyLink Convention Center
TIME: 7 p.m. to 10 p.m.
ATTIRE: 1970s attire
Sponsors:
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Unless Otherwise noted, Annual Business Meeting, Annual Banquet, Concurrent Education Sessions, and IIMC Registration/Cashier
are in the CenturyLink Convention Center – level two.
This session will share insight into their innovative programs
as we learn to make get our groove on by making small
changes, taking risks, challenging the status quo and keeping
our eyes on the horizon.
IIMC Annual Business Meeting/Delegate Breakfast
6:45 a.m. – 7:30 a.m. - Breakfast
7:30 a.m. – 9:30 a.m. - ABM
CenturyLink Center – Ballroom A & B
This morning’s business meeting will begin promptly at 7:30
a.m., immediately following breakfast. The meeting will cover
the proposed Amendments to the IIMC Constitution, the year
end 2015 financials, swearing in of newly elected Board of
Directors and Officers, Proclamations, and the 2017 Conference
invitation.
9:45 a.m. - 12:30 p.m. Meeting Room 204
Public Expression: The First Amendment
and Your Public Meeting
n Connie Deford, CMC
Innovative Connections:
Finding Your Municipal Clerk Groove
n Amber Ames, MMC
n Michael Brown
City Clerk, Long Beach, CA
n Jessie Carpenter, CMC
City Manager, Hillsboro, OR
City Clerk, Takoma Park, MD
n Al Vacanti, CMC
City Administrator/Clerk/Treasurer
Wisner, NE
Scanner: Chaz Schumacher, VillageClerk, Pewaukee, WI
Looking for a little inspiration? Look no further! This innovative session will be led by a panel of IIMC members who will
share how their forward thinking municipalities are actively
cultivating the skills of innovation in order to bring more fun,
information and awareness to the council, employees and the
citizens in which they serve.
Highlighted programs will include the following:
• Connecting employees through a creative space called the
“Groove Room” and through the “What We Believe Project”
• Connecting youth to local government through Youth Advisory Councils, voter registration drives and mock elections
at local high schools as well as job shadowing programs
• Connecting the community to the electoral process by
extending the right to vote to 16/17 year olds, allowing
candidates access to multi-apartment facilities and offering
same day voter registration
34 Retired City Clerk and IIMC Parliamentarian
Bay City, MI
Convener: Rodney Greene, MMC, City Clerk, Evanston, IL
Scanner: Allison Dispense, Town Clerk, Pomfret, NY
A citizen feels strongly about an issue in the community…
n Maria de La Luz Garcia
City Recorder, Hillsboro, OR
He or she attends a council meeting to voice those concerns…
Unfortunately, the powers that be prohibit the citizen from
addressing the controversial topic. Have the citizen’s First
Amendment rights been violated?
Such a scenario is not a product of a healthy imagination. It
is a daily reality for countless municipalities across the nation and the Municipal Clerk is often looked to for advice and
direction during that public meeting.
Sometimes government officials need to silence disruptive citizens to prohibit endless repetition. However, other times the
officials may be squelching citizen speech because they want
to suppress the message.
Join IIMC’s Parliamentarian, Connie Deford, for this session
that will:
• Discuss the rules and circumstances governing the
regulation of citizen speech
• Discuss how to deal with disruptive behavior
• Survey delegate knowledge of their state’s requirements
and restrictions
• Increase understanding of rights guaranteed under the
First Amendment to the U.S. Constitution
• Provide possible language for rules regarding
public participation
Wednesday, May 25, 2016 (continued)
Transparency & Accessibility:
Making Local Governments More Efficient
n Dan Foster
General Manager, General Code, Rochester, NY
Convener: Shawneen Muscoby, Legislative Coordinator,
Calgary, AB, Canada
Scanner: Dawn Gall, Village Clerk, Howells, NE
Municipal governments face many challenges today. You must
meet State & County regulations, be responsive to your constituents and other stakeholders, and be fiscally responsible.
There is an increasing push to adapt 21st century technology. However, today’s latest software solutions can help you
drastically improve transparency and accessibility issues while
saving money. Process automation can aid with FOIL requests,
contract management, Human Resources processes, and compliance tracking, just to name a few.
This session will cover:
• The rapid evolution of technology and its affect
on municipal government
• The latest in best-practices
• The need to address Privacy and Security issues, which are
increasingly prevalent in technology-related systems
• The acceleration of required access to information
• Real-world examples of municipalities who are using
technology not just for transparency but for improving the
relationships between its employees and citizens
9:45 a.m. - 12:30 p.m. Meeting Rooms 206 & 207
Deceptively Simple, Surprisingly Complex:
Writing Effective Job Descriptions
n Ethel Williams, Ph.D.
Director of the School of Public Administration
University of Nebraska at Omaha, Omaha, NE
Convener: Debra Volk, CMC, City Clerk, Senoia, GA
Scanner: Linda Welsher, CMC, City Clerk/Treasurer, Fort Calhoun, NE
Many HR professionals consider writing job descriptions a
waste of time.
“Who has time for this? What’s in it for me? I’ve got more
important things to do.”
As a municipal employee, you must shift your way of thinking
about writing job descriptions, and keeping them updated. Job
descriptions are essential. They are one of the most important
pieces of documentation a municipality must have because
they prevent lawsuits and increase productivity. In addition,
they clarify and enhance communication between employer
and employee, and they are critical in supporting nearly every
employment action, including hiring, compensation, promotion,
discipline, and termination.
A good job description functions as a foundation for developing interview questions, carrying out performance evaluations,
setting goals, salary increases, and growth paths. Having the
right people in the right positions performing their responsibilities correctly is vital to a municipality’s success.
Everyone knows that job descriptions take time to create. But,
when in doubt ask yourself this - “Can you afford not to make
time?”
• Learn about the four critical job description components
• Understand the importance of creating the right job
description in order to hire the right person
• Receive a step by step guide to assist you with writing
and revising job descriptions for your municipality
9:45 a.m. - 12:30 p.m.
Managing Up: What Is It and
Why Is Everyone Talking About It?
n Kathleen Novak
Institute Director, Regis University, Northglenn, CO
Convener: Kittie Kopitke, MMC, Village Clerk/Collector,
Streamwood, IL
Scanner: Teja Peeples, City Clerk, Margaret, AL
Bless their heart, your manager tries. They (most likely?)
have so much on their plate that it’s only natural for the whole
“manage my employees” thing to slip between the cracks in
their calendar. Surely, you must have simply missed those
meeting invites to discuss their specific expectations of you
and your job priorities. There’s definitely a to-do somewhere
on their whiteboard to discuss your role within the department
and hash out your ideas for its strategy….
Sound familiar? If it does, it’s time to take charge of your
career and learn to manage up!
Your relationship with your manager is likely the most important relationship you have at work. A good manager can moti-
35
vate you to perform, improve your work life and job satisfaction
and help you advance in your career. This type of relationship
requires good communication and attention. Without properly
managing your relationship with your boss, you put your own
development and success at risk.
During this session you will learn:
• Why the phrase “managing up” is more than a trendy buzzword and what it actually means
• Even more importantly, you will learn what it doesn’t mean
• Why trust is so important
• Understand how to create an exchange and achieve a
productive relationship that is mutually beneficial for
both of you
9:45 a.m. - 12:30 p.m.
Understanding Your Community Culture:
Ditching the Cookie Cutter Mentality
n Patrick McNamara, Ph.D.
Director of International Studies
Convener: Cheryl Saathoff, City Clerk/Treasurer, Franklin, NE
Scanner: Tami Comte, MMC, Deputy City Clerk, David City, NE
How communities are governed is strongly linked to the culture of the community itself. Community Culture is the shared
set of beliefs, expectations, values, desires and rituals that
influence the ways in which individuals, groups, and teams will
interact with one another and collaborate to achieve common
objectives. Ideally, communities are organized to accomplish
collectively agreed upon goals.
It is becoming evident that in order to build communities that
are successful at improving conditions and resolving problems,
we as municipal clerks and leaders, must take the time to
understand the community in which we serve by becoming familiar with its people, its issues, and its history. You don’t want
to shoehorn your particular municipality into a model that just
doesn’t fit.
What works for New Mexico may not work for New York and
what works for New York may not work for New Delhi….
If you work to define what your community culture should look
like, then you are better able to attain the ideal community
culture for your municipality, not just any municipality.
• Understand why a cookie-cutter approach is not
effective given the uniqueness of each community
• Discuss particular strategies for how to best identify
and collaborate with the people who will be able to
move decisions forward
• Create a forum for dialogue and wisdom sharing
among colleagues from around the globe
9:45 a.m. - 12:30 p.m. Alone Together: Communicating in the 21st Century
n Jane Anne Long, Ed.D.
International Institute of Municipal Clerks
Rancho Cucamonga, CA
Convener: Stephanie Kelly, MMC, City Clerk, Charlotte, NC
Scanner: Yvonne Williams, Deputy City Clerk, Marietta, GA
Has your phone become an extension of your body? How many
times a day do you check e-mail, Facebook, Twitter, LinkedIn,
news, weather, traffic…and the list goes on? Is the light on
your phone the last thing you see at night before falling asleep
and the first thing you see in the morning when you wake?
Over the past 20 years, since the dawn of cell phones and the
Internet, technology has provided our society with a greater
connectedness than ever before in the history of mankind;
however, has technology become an invasion of our lives?
While creating great connectedness, have advances in technology simultaneously created greater physical isolation from one
another?
This session with Dr. Jane Long will not only explore the above
questions but will also involve participants in an exploration of
both sides of this sociological discussion regarding the pace of
technological change and its effect on our personal and professional lives. Together we will create a toolbox of effective communication skills to prevent social isolation and meaningfully
communicate in our technologically driven world.
Lunch on Your Own
12:30 p.m. – 2:15 p.m.
Here is another opportunity to explore
Omaha. Remember, afternoon sessions
start promptly at 2:30 p.m.
During this session we will:
• Discuss the tools needed to analyze your own
municipality’s community
36 Meeting Rooms 213 & 214
2016/2017 IIMC Board
of Directors Meeting
12:30 p.m. – 2:15 p.m.
Design and Deliver: 50 Ways to Create Efficient,
Productive Meetings People Want to Attend
2:30 p.m. - 5:00 p.m.
Meeting Room 216
2:30 p.m. - 5:00 p.m. Meeting Room 203
In The Line of Duty: When Values
Clash With Responsible Service
n Sarah Ray Pickard, M.S.
Independent Performance Management Consultant, Basalt, CO
Convener: Jackie Henderson, MMC, City Clerk/Clerk of Council,
Alexandria, VA
Scanner: Susan Domen, MMC, City Clerk, Lake Elsinore, CA
As humans, we all have personal values, beliefs, religious
backgrounds and attitudes that we have developed throughout
the course of our lives. Our family, friends, community and the
experiences we’ve had contribute to our sense of who we are
and how we view the world.
However, there may be times in our careers in which our
personal values may conflict with the duties we are required
to perform or services we are required to offer. What are we to
do when we finds ourselves unable to adapt to the professional
values or requirements of our industry?
In this session, we will look at cases and examples in which
public servants have refused to perform services and have been
accused of infringing on the rights and lives of the people they
took an oath to serve. Conscientiously denying public access to
legally allowed services forces us to ask the question…
What happens when one’s personal beliefs infringe on the ability to fully perform his or her job duties?
The intention of this session is not to focus on any one case
or situation nor to provide a process, but will allow for strong
discourse for future situations that municipal clerks may experience during their careers.
n Anne Steinhoff, President
Steinhoff & Associates, Omaha, NE
Convener: Ashley Woods, City Clerk, Leoti, KS
Scanner: Diane Rauh, MMC, City Clerk, Des Moines, IA
Part presentation and part hands-on learning, this highly interactive workshop will provide the ideas and tools that Municipal
Clerks need to create more satisfying and successful meetings.
By attending this session you will learn – and be able to apply
on the job – a variety of practical tips, tools and techniques to
increase meeting productivity and effectiveness. Anne Steinhoff will share lessons learned and meeting best practices
acquired during her nearly 30-year career as a meeting facilitator, presenter and trainer for hundreds of groups in multiple
sectors.
By the end of this workshop, participants will understand and
be well prepared to undertake the following activities:
• Design and facilitate meetings that achieve
stated objectives
• Establish and maintain a positive, collegial
meeting environment
• Engage all participants throughout the meeting
• Adjust the meeting agenda if something is not working
• Accomplish more in less time
• Leave the meeting with concrete next steps,
accountabilities and deadlines
2:30 p.m. - 5:00 p.m. Meeting Room 205
Technology Tools for Engaging Your Constituents
n Terri Jones and Chuck Duchon
About Bob…
Meeting Room 204
(the bridge)
3,000 feet long, 15 feet wide
$22 million to build
Floats 60 feet above the Missouri River
Named after former Nebraska U.S.
Senator Bob Kerry on 9/28/08
210 foot tall towers makes “Bob” taller than the Leaning Tower of Pisa.
Government Team, OnBase by Hyland, Westlake, OH
Convener: Karen Kuznek-Reese, MMC, City Clerk, Sequim, WA
Scanner: Shawneen Muscoby, Legislative Coordinator,
Calgary, AB, Canada
This session will explore common and emerging technology
tools that clerks need to consider and deploy as you strive to
meet the needs of your constituents while driving efficiency in
an era of online and mobile expectations.
37
Together we will explore emerging technologies, what are they,
what are their advantages, where can they support the work
of clerks and how can they enhance the service Clerks provide
to their constituents. We will put these tools together to suggest how you can create a highly effective and efficient Clerk’s
office that spans all responsibilities and meets the current and
future needs of your community. The session will conclude
with key criteria for evaluating what tools make sense for your
community and what to look for and what to avoid when you
invest in these tools.
can be taken to plug potential talent drains in cities due to
retirements, the lack of sufficient skills for promotions, etc.
This session will leave you with an understanding of the
technology building blocks for an automated, online, mobile
and self-service clerk’s office. In addition, it will help attendees
sort through the options available to them so they can select
tools and invest public dollars in solutions that can maximize
functionality and sustainability while meeting the legal responsibilities of clerks.
Assistant City Clerk, Sacramento, CA
Convener: Eric Arduini, CMC, City Clerk, Rock Falls, IL
Scanner: Mary Lou Ritter, CMC, City Clerk/Treasurer, Lyons, NE
More and more records are “born” digital, many never printed.
Born-digital materials are those that began life on a computer,
rather than as digitized surrogates of real-world artifacts.
Municipal Clerks and Record Managers must be prepared to
preserve and maintain these types of records as the world
produces more and more born-digital material. The volume
and complexity of this reality challenges us to think creatively
about its capture, organization, long-term preservation and
usability.
2:30 p.m. - 5:00 p.m.
From Succession Planning to Succession Doing: Simple
Steps to Developing and Implementing a Succession Plan
n Ethel Williams, Ph.D.
Director of the School of Public Administration
Convener: Raquel Felzien, Deputy City Clerk, Franklin, NE
Scanner: Kimberly Neiman, MMC, Village Clerk/Treasurer, Pilger, NE
The future is always uncertain. Would you have a qualified
employee ready to step up into a management position if the
spot suddenly vacated due to early retirement, accident, or
long-term illness? Many municipalities are tackling those
uncertainties by implementing succession plans or programs
that increase employees’ awareness about their municipality’s
workings. Is your municipality prepared?
Succession planning is an ongoing process of systematically identifying, assessing, and developing talent to ensure
leadership continuity for all key positions. It involves the
identification and tracking of high potential employees. It also
establishes a process that recruits employees, develops their
skills and abilities, and prepares them for advancement, while
retaining them to ensure a return on the organization’s training
investment. It ensures that there are highly qualified people in
all positions, not just today, but tomorrow, next year, and five
years from now.
After this session participants will receive a manual for future
use that provides a step-by-step analysis and description of
succession planning and highlights additional approaches that
38 Concurrent Education Session
2:30 p.m. - 5:00 p.m. Meeting Rooms 208 & 209
The Future is Now: Demystifying
“Born-Digital” Records (N)
n Wendy Klock-Johnson, CMC
Today, records are far more than just a piece of paper in a file.
Blogs, tweets, avatars, Facebook pages and Google Docs.
Digital photos, PDFs, web content, music, videos streamed
online and eBooks.
This session is designed to discuss:
• The definition of born digital documents including
characteristics, challenges and benefits
• How to expand your records management program to include born-digital records
• Born-digital filing & retention systems
• How to incorporate digital signature programs
• Steps to ensure that your born-digital records will be accessible through the years even as software versions change
Open Data and the Municipal Clerk:
Embracing the Ideas Behind the DATA Act
n Richard Drew, CEO
Prime Government Solutions, Orem, UT
Convener: Janice Almy, MMC, City Clerk, Sand Springs, OK
Scanner: Mary Johnston, MMC, Clerk of Council/Records Manager IIMC Region V Director, Westerville, OH
On May 9, 2014 President Barack Obama signed the Digital
Accountability and Transparency Act (DATA Act), Public Law
No. 113-101, which had been passed unanimously by both the
House of Representatives and the Senate.
The laser focus on implementing the DATA Act and creating
standards has heightened the awareness about the importance
of transparency on a state and local level. The DATA Act foreshadows top-down reforms that will require municipalities to
find new and better ways to track and report on public data.
This session will discuss what the DATA act means for municipal government and go into detail on the following:
• How transparency is affecting the role of the
municipal clerk
• How and why simply posting agendas/minutes or video
of a public meeting is no longer the transparency standard
• How and why records requests may become a thing
of the past.
• The need for a plan to deal with open data
• Cost efficient options for open data
Active Killers: The Cost of Waiting
Sandy Hook Elementary School
Aurora, Colorado, Virginia Tech
Columbine High School
Active Shooter or Active Killer incidents are headline stories
and human tragedies—seemingly random, seemingly unpreventable. Active Killer incidents trouble us all, but municipalities in particular, need to have an Active Killer Emergency
Plan and Policy in place ensuring that the staff receives the
training they need to enhance survival skills and preparedness
abilities.
Because active killer situations are often unpredictable, evolve
quickly, and are over within 10 to 15 minutes before law
enforcement arrives on the scene, individuals must be prepared
both mentally and physically to deal with an active killer
situation.
IIMC aims to shed light on the “It Won’t Happen To Me” mentality and change the way municipal employees think about
armed intruders. Our vision is for all Municipal Clerks to have
the skills and knowledge needed to respond when shots are
fired and this session is just the start. Join the Omaha Police
Department for this interactive session designed to help you
create a plan to take back and put into place within your municipality.
ANNUAL RECEPTION
n Robert Wondra
6:00 p.m. – 7:00 p.m.
Police Sergeant
Omaha Police Department, Omaha, NE
Convener: Sally Oglesby, MMC, City Clerk, Crossville, TN
Scanner: Wendy Heffner, MMC, City Clerk, Littleton, CO
CenturyLink Center – Pre-function Area
ANNUAL BANQUET
7:00 p.m. – 8:45 p.m.
9:00 p.m. – Live Entertainment – CenturyLink Center - Ballroom A & B
October 1, 2015 - 10 people were killed and another 7 were
injured after a 26 year old gunman opened fire in a classroom
at Umqua Community College in Oregon.
Come celebrate the highlights of our 70th Anniversary conference week, as the annual banquet is a fitting end to say goodbye to your friends and reflect on your Conference “highs.”
November 13, 2015 – 130 people were killed and another 368
people were injured after suicide bombers attacked the City of
Paris, France.
Thanks to the 2016 Omaha Conference Host Committee, IIMC
will have live entertainment, immediately following the banquet, featuring Pam and the Pearls. It’s a great way to wrap
up an exciting week of education and networking.
December 2, 2015 – 14 people were killed and another 22
were injured after an active shooter opened fire at the Inland
Regional Center in San Bernardino, CA exactly 21 miles from
IIMC headquarters.
The attire for the banquet is black tie.
March 22, 2016 – 31 people were killed and another 300
people were injured after suicide bombers attacked the Brussels Airport in Belgium.
39
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Welcome to Omaha, NE 40 70th IIMC Annual Conference
2016 Exhibitors
IIMC thanks the following companies for participating in the 2016 exhibit program. Please support
IIMC’s exhibitors by visiting their booth and by using their products whenever possible.
Accela
Accela provides cloud-based productivity and engagement solutions
to more than 2,200 government agencies worldwide.
2633 Camino Ramon, Suite 500, San Ramon, CA 94583
(925) 659-3200
Drew Baker, Business Development Executive
www.accela.com
Code Publishing Company
Codification of ordinances, online document hosting
9410 Roosevelt Way NE, Seattle, WA 98115
(206) 527-6831
Margaret Bustion, President
www.codebook.com
American Legal Publishing - Sponsor
Ordinance Codification, Codes On Internet, Meeting Minutes on Internet
432 Walnut Street, 12th Floor, Cincinnati, OH 45202
(800) 445-5588 – Fax (513) 763-3562
Stephen Wolf, President
Ray Bollhauer, Vice President/Client Relations
Rich Frommeyer, Codification Consultant
Zach Mullen, Codification Consultant
www.amlegal.com
ClerkBase, Inc.
Codification, Agenda & Minutes, Boards
& Commission Management,
Document Management
2220 Plainfield Pike, Cranston, RI 02921
(401) 727-1567
Jay Rosenfield, President
Herb Myers, Vice President Sales
Steve Adler, Vice President Technology
www.clerkbase.com
BoardDocs
Board management solutions – Save Time – Save Money
519 Johnson Ferry Rd, Marietta, GA 30068
(800) 407-0141
Tom Duncan, VP Sales
www.boarddocs.com
Creative Displays, Inc.
Commercial Christmas lighting and displays supplier
16210 Fostor Street, Stilwell, KS 66085
(913) 402-9617 – Fax (913) 402-8487
Paul Sessel, President
www.creativedisplays.com
IIMC Staff - 2016
Denice Cox
Maria Miranda
Tammy Storrie
Janis Daudt
Janet Pantaleon
Connie Parker, CPA
Office Manager
Administrative Coordinator
Director of
Member Services
Finance Specialist
Ashley DiBlasi
Certification Manager
Jane Anne Long, Ed.D.
Member Services Representative
Finance
Chris Shalby
Executive Director
Sharon Ozimek
Your Event Solutions - YES!
Kellie Siggson
Event Management
Education Assistant
Doug Griffith
Technical Support
41
Exhibitors (continued)
Dominion Voting
Voting and election systems vendor
1201 18th Street, #210, Denver, CO 80202
(866) 654-8683
Dana LaTour, Regional Sales Manager
Gia Costantiello, Regional Director of Sales
www.dominionvoting.com
Election Systems & Software
Voting equipment and software and election management services
11208 John Galt Boulevard, Omaha, NE 68137
(877) 377-8683 - Fax (402) 970-1276
Todd Urosevich, Regonal Sales Manager
Matt Nelson, SVP Sales
Glenn Foote, Director of Canadian Accounts
www.essvote.com
Freedom Claims Management, Inc.
Employee benefits specialists
P.O. Box 1365, Great Bend, KS 67530
(620) 792-9151 – Fax (620) 792-3389
Julie Yarmer, President
www.freedomclaimsinc.com
General Code - Sponsor
Delivering best–in-class codification and content management solutions
781 Elmgrove Road, Rochester, NY 14624
(585) 328-1810 – Fax (585) 328-8189
Gary Domenico, President
Dan Foster, General Manager
Cristina LoVerde, VP Sales
Mike Perry, Account Representative
www.generalcode.com
GovDeals, Inc.
Online Auction Service
100 Capitol Commerce Blvd., Montgomery, AL 36117
(334) 387-0532 -- Fax (334) 387-0519
Colin Bower, Upper Midwest Representative
www.govdeals.com
GovOffice Web Solutions
Web developer for local governments
2112 Broadway NE, Suite 250, Minneapolis, MN 55413
(612) 617-5700 -- Fax (612) 617-5701
Ross Heupel, Marketing Director
www.govoffice.com
42 Granicus - Sponsor
Government cloud-based services to enhance
transparency, efficiency and engagement
707 17th Street, Suite 4000, Denver, CO 80202
(720) 240-9586
Anita Henestrosa, Account Representative
Emilie Bierschenk, Marketing Manager
William Creech, Account Representative
Lee Nemes, Marketing Coordinator
www.granicus.com
ICompass Technologies
Addressing Records/Meeting, Management needs
150 Victoria Street, #300, Kamloops, BC V2C 1Z7
(778) 655-1911
Paulin Laberge, Chief Executive Officer
Paul Hetherington, Chief Revenue Officer
Scott Neufeld, Director of Demand Generation
Nicole Pedersen, Marketing Coordinator
www.icompasstech.com
IIMC Education Department
Certification and Education questions answered
8331 Utica Ave., Suite 200, Rancho Cucamonga, CA 91730
Jane Anne Long, Ed.D., Director Professional Development
Ashley DiBlasi, Certification Manager
Kellie Siggson, Education Assistant
www.iimc.com
IIMC International Relations Committee
Exchange information and promote affiliations in Regions X and XI
8331 Utica Ave., Suite 200, Rancho Cucamonga, CA 91730
Susan Domen, MMC, Committee Chair
www.iimc.com
JEO Consulting Group, Inc.
Full service consulting firm providing engineering,
architecture, surveying and planning services
142 W. 11th Street, Wahoo, NE 68066
(402) 443-4661 – Fax (402) 443-3508
Viv Novotny, Client Development
Terry Meier, Funding Specialist
Quinn Texmo, Emerging Business Group Leader
www.jeo.com
JustFOIA
Document Imaging, Records Management, Large Format Scanning
P.O. Box 2235, Tallahassee, FL 32316-2235
(800) 262-2633 - Fax (850) 575-8852
Scott Mursten, Account Executive
Kofile Preservation, Inc.
Recognized leader in public records preservation and imaging
One Allen Martin Drive, Essex, VT 05452
(800) 639-3027 - Fax (802) 878-0932
Dennis Curran, National Sales Manager
Joe Degnan, Sales Representative
Bill Stewart, Sales Representative
Bob Summers, Business Development & Sales
www.kofile.us
Laserfiche - Sponsor
With intuitive solutions for capture, electronic forms, workflow, cloud
and records management, Laserfiche Enterprise Content Management
transforms how organizations manage information, automate business
processes and make informed decisions.
3545 Long Beach Blvd., Long Beach, CA 90807
(562) 988-1688
Melissa Henley, Director of Marketing Communications
Katie Burke, Government Program Strategist
Ryan Park, Software Marketing Associate
Christian Preciado, Account Manager
Haylee Finnerty, Trade Show Coordinator
www.laserfiche.com
League Association of Risk Management (LARM)
Risk Management
1335 L Street, Ste. 200, Lincoln, NE 68508
(402) 742-2601 – Fax (402) 476-4089
Nate Fox, LARM Independent Agent
Clint Simmons, LARM Independent Agent
www.larmpool.org
Municipal Clerks Education Foundation
Fundraising Arm Of IIMC
8331 Utica Ave., #200, Rancho Cucamonga, CA 91730
909/944-4162 - Fax: 909/944-8545
Colleen Nicol, President
Marian Karr, Treasurer
www.iimc.com
MCC Innovations
Document Imaging, Records Management, Large Format Scanning
P.O. Box 2235, Tallahassee, FL 32316-2235
(800) 262-2633 - Fax (850) 575-8852
Donny Barstow, President
Victor D’Aurio, Business Analyst
Russell Haddock, Territory Manager
www.mccinnovations.com
Municipal Code Corporation - Sponsor
Codification Service, supplementation, minutes imaging,
utility bill, payment processing
P.O. Box 2235, Tallahassee, FL 32316
(800) 262-2633 - Fax (850) 575-8852
Eric Grant, President
Dale Barstow, VP Sales
Steffanie Rasmussen, Asst. VP Sales
Scott Horton, Sales Representative
James Bonneville, Sales Representative
Stephen Hall, Sales Representative
Krystal Hays, Sales Representative
Phil Clairborne, IT Director
www.municode.com
National League of Cities
NLC serves as a resoure advocate in Washington,
DC for municipalitiss of all sizes across America.
1301 Pennsylvania Ave., NW, Washington, DC 20004
(202) 626-3100 - Fax (202) 626-3109
Mae Davis, NLC Staff
www.nlc.org
NETS
Technology Services
1311 Stockwell Street, Lincoln, NE 68502
(402) 819-0294
Craig Caples, Chief Information Officer
www.nebtechservices.com
43
NMPP Energy
Wholesale Elec and Gas Retail Gas Services
8377 Glynoaks Drive, Lincoln, NE 68156
(402) 474-4769 – Fax (402) 474-0473
Lana Claycomb, Business Software Coordinator
Nicole Kubik, Sofware Coordinator
www.nmppenergy.org
Prime Government Solutions – Sponsor
Bilingual web-based agenda, minutes, video and public interface software
1035 Orem Blvd., Orem, UT 84058
(801) 341-1910
Richard Drew, President
David Adams, Vice President
Ryan Drew, Sales
www.primegov.com
NextRequest
Modern public record request management
155 9th Street, San Francisco, CA 94103
(844) 767-8263
Reed Duecy-Gibbs, Chief Product Officer
Tamara Manik-Perlman, CEO
Casey Sparks, Government Partnerships
www.nextrequest.com
SOCS Website Solution and FES Marketing Services
SOCS and FES provide easy website solutions, branding, and design
1300 O Street, Lincoln, NE 68508
(800) 850-8397
Dan Kunzman, Vice President
www.socs.net
www.fesmarketing.org
OnBase by Hyland - Sponsor
OnBase Agenda automates your legislative management process for an
efficient, paperless agenda and minutes solution.
28500 Clemens Road , Westlake, OH 44145
(888) 495-2638
Terri Jones, Marketing Manager
Chuck Duchar, Solutions Specialist
Troy Doller, Manager, Government Solutions
www.onbase.com
Youth Energy Services
To serve homeless and at-risk youth by providing critically needed services
2679 Farnam Street, Suite 205
(402) 345-5187 -- Fax (402) 345-6704
Allison Brown-Corson, Development Director
Ashley Flater, Communication Manager
Angela Heim, Volunteer Coordinator
www.yesomaha.org
Pinsville
Custom lapel pins, keys to the city, coins, patches, logo products
4894 Lone Mountain Road, #246, Las Vegas, NV 89130
(702) 638-0123 - Fax (702) 658-1395
Scott Black, Mayor
www.pinsville.com
People Service, Inc.
Contract operations company that operate, maintains and manages water
and wastewater facilities
209 South 19th Street, Suite 555, Omaha, NE 68102
(402) 344-4800 – Fax (402) 344-4799
Chad Meyer, President
Chris Gutschow, Director of Business Development
Duane Grasborn, Region Manager
www.peopleservice.com
2017 IIMC Conference
Montreal, Canada
Norfolk, VA
Virginia Municipal Clerks Association
Birmingham, AL
Alabama Municipal Clerks Association
St. Louis, MO
Missouri Clerks Association
Code of Conduct Policy
Attendees, Presenters and Vendors at IIMC events are expected to comply with instructions from staff members,
and are expected to conduct themselves at all times in a courteous, professional and respectful manner, refraining
from language and actions that might bring discredit upon themselves, their municipalities and IIMC. Such conduct includes, but is not limited to, actions disrupting the businesslike atmosphere, harassment, discrimination,
inappropriate language, failing to comply with all local, state, and federal laws, and activities that endanger self
and others. Attendees, Presenters and Vendors who do not comply with this code of conduct at any event may be
removed from said event and barred from attending all future IIMC sponsored or co-sponsored events.
Board approved Monday, March 5, 2012
IIMC Conference Scanning Tips
To ensure that you have a smooth scanning experience, please follow these simple tips!
If you have any issues with your badge at any time, please visit the IIMC Registration Desk for a replacement.
If you have scanning issues during a session, please see the scanning volunteer. They will have a “scanning issue
sheet” on which you will write your name, municipality and the issue you are having (not sure if you scanned
properly, late to the session, scanned into the wrong session, etc.). The Education Department will collect these
sheets after the sessions and make any adjustments to your scanning records
Be sure you scan in upon your arrival at your chosen session
If you step into a session before it starts to set down your belongings before using the restroom, you will be
scanned out and then back in upon your return to your seat. If you do not scan back in, you will not be given
credit for the session.
Breaks have been built into all sessions. You will NOT be scanned out for a presenter given break.
If you take your own personal break outside of the presenter given breaks (to use the phone, restroom, coffee, etc.)
you must be scanned out and back in upon your return. You have 10 minutes to return to your seat.
Once the session is over and you have been dismissed, you do NOT need to scan out. You are free to go!
Please let the Education Department know if you have any questions.
Future Conference Locations
71st Annual Conference
Montreal, Canada
72nd Annual Conference
Norfolk, VA
73rd Annual Conference
Birmingham, AL
St. Louis, MO
Sunday, May 21 thru
Sunday, May 20 thru
Sunday, May 19 thru
Sunday, May 17 thru
Wednesday, 20, 2020

nebraska

Transcription

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