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Vendor
Policies and Procedures
FINAL
Effective May 1, 2016
Table of Contents
1.
2.
3.
4.
5.
6.
7.
2
Earth Fare Overview
1.1.Objective
1.2. Use of Technology
Conducting Business with Earth Fare
2.1. Category Managers and Buyers
2.2. Vendor Code of Conduct
2.3. Indemnification Obligation
2.4. Vendor Terms and Conditions
Vendor Information
3.1. Potential Vendors
3.2. New Vendors
3.3. Changes to Existing Vendors (except EFT Remittance)
3.4. Changes to EFT Remittance
3.5. Insurance Requirements
Goods For Resale
4.1. New Item Information
4.2. Sample Request Policy
4.3. Boot Program
4.4. Shelf Management - Planogram Process
4.5. Item Information Changes
4.6. Base Cost Change
4.7. Promotional Deal Submission
4.8. Invoice Discrepancies
4.9. Product Returns to Vendor / Manufacturer / Reclamation
4.10.Rebates
4.11. Private Label Vendors
Warehouse Delivery
Direct Store Delivery (DSD)
Other Goods and Services
7.1. Store Repairs and Maintenance
7.2. Capital Construction Costs
7.3. Company Expenses
7.4. Online Auctions
EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016
8.
9.
Invoice Requirements and Payments
8.1. Invoice Requirements
8.2. Billing Options
8.3. Timely Submission of Invoices
8.4. EDI Invoicing - Goods For Resale
8.5. Payment Policy
8.6. Vendor Inquiries and Correspondence
Administrative Costs
Appendices
A.
Vendor Code of Conduct
B.
Quality Standards
C.
Vendor Terms and Conditions
D. New Vendor Accounting Application
E.
New Item Form
F.
“Boot” List Agreement
G.
The “Boot” List
H.
Planogram Program and Requirements
I.
Store Listings
J. Contacts at Earth Fare
3
1.
Earth Fare Overview
At Earth Fare, Inc. (Earth Fare), our mission is to make it easier for everyone to eat healthier and live better lives.
We earned our customers’ trust and loyalty by empowering them to make better choices every day, consistently
delivering on our promise of healthy food for everyone. We could not have done this without the support and
extraordinary products of our vendor partners.
Forty years later, Earth Fare continues to distinguish itself as the most authentic healthy food grocer in the U.S.
Our unwavering passion for customer experience excellence incorporates the highest food Quality Standards in
the industry with compelling value, product selection, and friendly, knowledgeable service. And we are just getting
started. With an aggressive expansion plan fueled by in-market success, we look forward to showing more people
the path to healthier living is as easy as walking through our front door.
Our aggressive growth trajectory in 2016 and beyond will result in an expanded footprint across the U.S. to help
more customers begin their journey to a healthier lifestyle.
We are proud to consider you an important partner as we work together to mutually grow our businesses. To
prepare for our future scale, we took the opportunity to reflect on our policies and procedures to bring us in-line
with standard industry practices. The review process highlighted several areas for improvement with respect to
how we conduct business with our vendors. As a result, we have outlined in this document our expectations and
requirements that will allow our relationship to be conducted efficiently and effectively.
This guide outlines the procedures for the supply of goods and services to Earth Fare, including new vendor setup,
changes in vendor information, communication of item costs, invoicing, and payment policies. The established
requirements will provide vendors with Earth Fare’s expectations as they relate to invoicing requirements,
electronic data interchange (EDI), payments, and store deliveries.
The guide will be sent to vendors electronically prior to effective date. It is also available upon request. Updates will
be conducted on an ongoing basis. Amendments of significance will be sent to you provided you have supplied us
with an e-mail address.
1.1.Objective
Earth Fare vendor relations objectives are as follows:
• Receive timely, accurate, and complete information on vendors and items
• Ensure accurate information is maintained in our systems
• Receive and record shipments accurately as quantity and cost
• Process payments and credits for vendors efficiently and within acceptable payment terms.
• Respond to vendor inquiries in a cost efficient and timely manner.
• Protect our customer safety with an agreed upon effective and efficient product recall policy.
1.2. Use of Technology
Improved efficiencies and a decrease in manual efforts are critical to remaining successful in the competitive
market place. Earth Fare is achieving success by taking advantage of the speed and accuracy of one of today’s
electronic commerce alternatives, Electronic Data Interchange (EDI). EDI greatly improves our ability to process
large volumes of invoices for our suppliers. This process eliminates many of the errors that frequently occur due to
manual entry and allows Accounts Payable to process invoices in a timely manner. Earth Fare is in the process of
migrating to EDI and offer either traditional EDI communication or a web based alternative.
2.
Conducting Business with Earth Fare
This section outlines for our vendors, the policies and practices that are important in working with you to provide
product and services to Earth Fare.
4
Earth Fare is committed to a partnership with its vendors in the pursuit of delivering value for its customers. The
contribution of our vendors is an important component of our ability to meet our customer’s needs.
In that relationship, we expect our vendors to adhere to a high standard and level of integrity in the conduct of its
business dealings.
2.1. Category Managers and Buyers
Our Buyers and Category Managers select vendors on the basis of merit and business related criteria. When
meeting with our team, be respectful of their time. It is advisable to arrange meetings well in advance, provide
an agenda of the items you wish to cover, and arrive with any information or details that would assist our team
in moving to the next step. By working together we can ensure that we operate collectively in an effective and
efficient manner and that our focus remains on the Earth Fare customer.
2.2. Vendor Code of Conduct
See Appendix A for our Vendor Code of Conduct.
It is expected that vendors will review the document, sign the acknowledgment page, and return it as indicated.
A log will be maintained of acknowledgment pages. Non-responsive vendors will be subject to
delisting as an authorized vendor.
2.3. Indemnification Obligation
The vendor represents and warrants with respect to the products and services (the “Products”) purchased by
Earth Fare from the vendor that, among other things, (i) all statements contained on the Product packaging and/
or advertising and marketing materials provided by the vendor are true and correct; (ii) that no Products nor their
advertising, marketing materials and packaging will in any way violate any laws or the intellectual property or other
rights of any third party, including the rights of privacy and publicity; (iii) all Products and their packaging are free
of material defects, are safe for their intended purposes and are designed, manufactured and distributed
in a workman-like manner using reasonable care and in accordance with industry standards.
The vendor must defend, indemnify and hold harmless Earth Fare from and against any and all claims which may be
alleged in connection with the Products, with respect to and including any warranties, advertising, manufacturing
defects, infringement and noncompliance with laws.
2.4. Vendor Terms and Conditions
See Appendix C for our Vendor Terms and Conditions.
3.
Vendor Information
3.1. Potential Vendors
The first step for a vendor wishing to do business with Earth Fare is to contact the appropriate Category Manager
or Buyer for the products they wish to present. The appropriate Category Manager or Buyer will guide you through
the next steps as well as provide you with our Quality Standards.
To assist you with making the appropriate contact see Appendix L for general inquiries.
3.2. New Vendors
5
A New Vendor Accounting Application form is provided to new vendors by Merchandising. The form requests the
following information:
• Vendor Name, Address, Contact and Email Information
• Vendor Remittance (Payment) Address EFT
• Sales Person / Representative
• Vendor Shipping and Discount Information
• Tax Information
• Product Liability Insurance
• Vendor EDI Information
• Damages / Defectives / Returns Policy
Vendor must include a completed W-9 form with application.
Each form must be completed electronically and returned to our merchandising team for review.
The respective e-mail addresses are located in Appendix L. Please state the subject line as “New Vendor – vendor
name”.
Each new vendor will be subject to a credit verification process that will be identified at the time of establishing
the relationship with Earth Fare.
3.3. Changes to Existing Vendors (except EFT Remittance)
All correspondence regarding changes to name, address, or legal structure must be communicated electronically
to Merchandising.
Please use the New Vendor Accounting Application and include:
• Company Name
• Tax Number
• Prior Parent Company Name and New Parent Company Name (if applicable)
• Prior Company Address and New Company Address (if applicable)
The respective e-mail addresses are located in Appendix L. Please state the subject line as “Changes to Existing
Vendor – vendor number – vendor name”.
3.4. Changes to EFT Remittance
Vendor files are updated by Accounts Payable for EFT remittance changes when written notification is received.
This should be sent electronically on company letterhead to Accounts Payable at accounts.payable@earthfare.
com.
Please state the subject line as “Changes to EFT Remittance – vendor number – vendor name “.
3.5. Insurance Requirements
Earth Fare requires a certificate of insurance from the vendor for so long as the vendor sells
products to Earth Fare and for a period of three (3) years thereafter. The requirements are as follows;
• Electronically: The e-mail address is located in Appendix L.
6
Please state the subject line as “Insurance Requirements – Vendor number – Vendor name”
4. Goods for Resale
4.1 New Item Information
Earth Fare expects its vendors to be responsible for the timely completeness and accuracy of submitted
item information including product costs and case weight/dimensions. This will help ensure safe and successful
distribution through the Earth Fare supply chain.
The forms and the process to communicate new item details including cost are set out in the New Item Form are
available from our Category Managers or Buyers.
4.2 Sample Request Policy
Samples are to be provided to Category Managers during Category Reviews and for new items.
Four (4) pieces of product at the time item is accepted are to be shipped as follows:
Earth Fare
220 Continuum Dr.
Fletcher, NC
28732
Attn: Category Manager, Re: Samples
In addition, 1 picture of the product in digital form with print quality for reproduction in advertising materials must
be supplied.
4.3 Boot Program
Earth Fare is committed to selling only the best, most natural foods. In order to adhere to that philosophy we have
identified the list of ingredients that are prohibited from our products. The banned list is reflected in the “Boot
List” available from our Category Managers or Buyers
The details of the program and the implications of failing to adhere is set out in the document “Boot Agreement”,
which is also available from our Category Managers or Buyers
4.4 Shelf Management – Planogram Process
An overview of the Earth Fare planogram process is available from our category managers or buyers.
Once products are approved please send product samples for planogramming to:
Planogram Solutions, INC.
Attn: “Grocery Category Manager”
9080 Golfside Drive
Jacksonville, FL
32256-7793
4.5 Item Information Changes
The vendor is responsible for communicating item/case/pallet configuration changes during the products’ life
at Earth Fare in a timely manner. We consider any item requiring a new bar code following the standard industry
protocols to be a “New Item”.
Earth Fare policy requires all changes including, but not limited to, cost changes to be communicated at least 90
days in advance of the effective date.
The forms and the process to communicate item change details including cost are set out in the New Item form
7
are available from our Category Managers or Buyers
4.6Base Cost Changes
Earth Fare policy requires cost changes to be communicated at least 90 days in advance of the effective date.
Cost changes will not be accepted with an effective date between November 15th and January 15th.
Forms for cost change notification must be completed and submitted with all Earth Fare product numbers as well
as product GTIN / UPC.
4.7 Promotional Deal Submission
Earth Fare offers a number of ways for vendors to promote sales of their items within our merchandising program.
They include advertising in flyer, in-store temporary price reduction, and Tomato Bank promotions. All deals in
support of the promotion must be presented to the Category Manager for consideration.
The forms for deal presentation are available from our Category Managers or Buyers.
4.8 Invoice Discrepancies
Earth Fare deducts from supplier disbursement for the following transactions:
• Pricing or Billing Errors
• Receipt Shortages
• Receipt Damages
• Processing Fees
• Credit Memos
• Returns
• Failure to Comply Charges
All supporting documentation for deductions will be presented with the check’s remittance.
It is expected that vendor invoices contain unit costs that have been submitted in accordance with section 4 and
if applicable reflect any temporary cost reductions. Should Earth Fare’s item cost files contain a lower amount
than is reflected on the invoice, Earth Fare will process a deduction for the cost discrepancy.
Suppliers must notify Earth Fare, in writing, within 30 days of the check date if they determine a deduction is not
valid. Otherwise the deduction will be deemed valid.
4.9 Product Returns to Vendor / Manufacturer / Reclamation
It is expected that vendors will reach an acceptable agreement with Earth Fare in respect of product returns. Any
formal policies of the vendor in regards to return should be provided in advance of product delivery.
4.10Rebates
a.
b.
c.
8
Rebates are considered to be any reductions for cost or other allowance provided by vendors that are based on an element of performance (e.g. purchasing, advertising).
Rebates are an essential component of reducing Earth Fare’s costs of doing business. In order for Earth Fare to remain competitive and meet its customers’ expectations it is incumbent on our vendors to inform and make accessible all available rebates.
Rebate programs are generally established on an annual fiscal basis covering the months July through June of the succeeding year. Such arrangements are documented in vendor term agreements. These may be set part way in the year, set on an annual basis, or set to automatically renew. Those that set part way
in the year or set annually will require completion at least one (1) month prior to the start of the effective period or the upcoming fiscal year. This is critical to ensure that the arrangements are properly reflected in EARTH FARE VENDOR POLICIES EFFECTIVE MAY 1, 2016
d.
e.
f.
g.
our system and manual work is removed.
It is our expectation that all rebate programs or activities are documented and approved prior to the event
occurring. This must be indicated in advance by a signed agreement or e-mail confirmation. Failure to
provide this will result in additional manual work.
Vendor rebates are requested to be paid directly to Earth Fare accounts receivable within 20 days or when applicable, will be processed as a deduction by UNFI. This ensures that amounts owing are processed in a
timely fashion.
Communication on the amount of the rebate will be provided electronically. Each vendor will provide a
contact person and corresponding e-mail address for details on vendor rebates that have been processed
Further information will be provided to you by the appropriate Category Manager or Buyer.
4.11 Private Label Vendors
All private label vendors must adhere to the product standards as set out by Earth Fare including packaging,
quality, product specifications and trademark protections.
Each private label vendor would enter into a separate agreement with Earth Fare which will outline in more
detail the terms and conditions specific for each product category.
Vendors that would like to provide such products should make contact as set out in Appendix L.
4.12 Demo Program Overview
Our Commitment To Vendors
The Earth Fare Active Demo Program is a strategic service offered to Earth Fare vendors. Our demo staff
promotes sales of innovative brands and new products, and educates consumers about features and health
benefits your customers may not be aware of. We offer support in scheduling and planning your demo.
Active Demo Overview
Earth Fare offers you several ways for you to spotlight your product on our sales floor. Active and passive demos,
merchandising displays, and proof of performance.
Benefits:
• New product launch-initial trial.
• Increase brand/product awareness.
• Educate consumers on product features.
• Increase sales of featured vendor products.
• Increase line extension sales.
• Build long-term residual sales.
5.
Warehouse Delivery
Earth Fare currently engages several vendors to operate warehouse and shipment consolidation on our behalf. You
will be instructed as to the appropriate destinations of your goods.
If direction is provided to ship to our third party facility it is expected that the vendor will comply with the warehouse policy and procedures of the respective vendor.
6.
Direct Store Delivery (DSD)
As Earth Fare does not operate its own warehouse, all vendors of goods and supplies are to operate within
the procedures outlined. It includes the request for ensuring accurate receipt and the times that deliveries are
permitted.
The requirements (including freshness dating) for product deliveries to our stores will be provided by our Category
9
Managers and Buyers upon request.
7.
Other Goods and Services
7.1 Store Repairs & Maintenance and Equipment Maintenance
Please contact the person listed in Appendix L for the requirements for vendors providing store maintenance,
equipment maintenance, and store repairs to our stores.
7.2 Capital Construction Costs
Vendor providing goods and services for capital construction projects will be awarded work based on a proposal.
The invoice requirements will be identified at that time and will reference the proposal. The new store and
renovation work is contracted and payment is requested on a standard AIA application for payment based
on the contract.
The project is identified by the store name and store number.
7.3 Company Expenses
a.
In an effort to consolidate and streamline Earth Fare’s invoicing process for expenses the following must
be provided on each invoice:
•
General Ledger (G/L) Coding or Purchase Order No. (provided by Earth Fare employee)
•
Earth Fare employee providing authorization
b.
If goods or services are provided at or to a particular store, the following information must appear on all invoices:
•
Store #, Address
•
Service provided or goods supplied and cost
•
Taxes
c.
Unless addressed in an agreement or contract, Earth Fare will no longer accept charges for Fuel
Surcharges and Trip Charges/Service Fees.
d.
It is expected that invoices would be received on a timely basis. see section 8.3
7.4 Online Auctions
From time to time Earth Fare utilizes online auctions as part of our cost negotiation process. The process
ensures that all participants understand the specifications in advance of the event and you are provided
training on use of the online tool.
This provides an efficient tool for gathering competitive bids and creates a level playing field for all competing
bidders.
8.
Invoice Requirements and Payments
Earth Fare is committed to paying all invoices with the agreed payment terms.
8.1 Invoice Requirements
These procedures must be followed to ensure invoices are paid with the agreed terms.
a.
b.
c.
d.
10
The invoice must reference the receiving store location.
Invoice number must be unique and cannot be reused. Duplicate invoice numbers will not be processed.
The invoice number is limited to a maximum of twelve (12) digits.
Invoice must have the date items were shipped.
e.
f.
g.
Invoice must have a complete itemization of items shipped and quantities.
Invoice must show total dollars.
Invoices sent to any store location will not be processed for payment.
8.2 Billing Options
All store deliveries should be accompanied by an invoice.
Store services invoices are also to be provided to the stores unless arrangements are made for a consolidated
billing to the head office.
All head office related invoices should be sent to the person authorizing the purchase for their approval.
8.3 Timely Submission of Invoices
It is the responsibility of the vendor to match on a timely basis the payments received from Earth Fare to the
outstanding invoices. As the vendor should expect to receive payment within 15 days of the standard terms of 30
days from the date of the invoice, the matching process should occur shortly thereafter. Should a payment not be
received within that period of time, an inquiry should be submitted to Earth Fare’s Accounts Payable Department
as outlined in this policy and procedures document. (see Section 9).
Accordingly, a request to review invoices outstanding in excess of 30 days past due should include a copy of the
corresponding proper proof of delivery.
Invoices in excess of 60 days past due date that have not been previously submitted for review would at the
discretion of Earth Fare either be returned to the vendor or processed with an appropriate administrative fee.
8.4 EDI Invoicing - Goods For Resale
Invoices for goods for resale should accompany all goods that are delivered to our stores.
In order to initiate payment, invoices should also be sent to us through Electronic Data Interchange (EDI) or a web
based alternative (which converts the document to the EDI format). This will capture the key invoice details, allow
for efficient input into our system, and provide for a timely verification process. We have engaged a third party
provider, Complete EDI Solutions, to assist in the conversion process. Please e-mail us below to indicate your
interest and, if applicable, provide your main contact for EDI. We will communicate with your contact to identify
requirements and agree on a conversion timetable: There will be no invoice charge for non-EDI submissions during
a reasonable period of transition.
E-mail address for communication: [email protected]
Should you choose not to become EDI capable, the invoices should be sent to the accounts payable department
as noted in Appendix L. Following our initial conversion period a $25.00 per invoice charge will be assessed which
would apply for each invoice not received via EDI.
8.5 Payment Policy
a.
b.
c.
d.
Payment terms offered to Earth Fare must be the equivalent to the most favorable terms offered to
other customers.
Earth Fare would select when available a discount for early payment (for example 2%/ 15 days). Please contact Accounts Payable as noted in Appendix L.
For all vendors the payment term starts at the later of receipt of goods and receipt of invoice, best
terms application will apply.
Payments are generated on the date due. Check mailings or electronic bank transfers will occur on
the date due as calculated, and will satisfactorily discharge Earth Fare’s performance of payment
within stated payment terms.
11
e.
The Accounts Payable Manager must approve changes in vendor terms.
f.
The latest receipt will be used to calculate the due date when multiple receipts are on one invoice.
g.
For vendors, the later of receipt of goods and receipt of invoice is used to calculate the due date.
h.
Cash discounts are applied to all invoices transmitted or received after the due date.
i.
When the vendor’s account is in debit balance, discounts will be taken and will not be considered for
repayment.
8.6 Vendor Inquiries and Correspondence
a.
Our Accounts Payable Department is prepared to handle your inquiries and request for
information. Before making such a request sufficient research should have been done to
ensure that the inquiry is appropriate.
•
All inquiries are to be submitted to the following e-mail address:
[email protected]
•
Inquiries by phone will be accepted on an exception basis only.
b.
To ensure a timely and complete response, inquiry e-mails should be provided in the following
manner:
•
Subject Line:
Identify by category followed by vendor number. Categories are as follows:
•
Invoice Deductions
•
Payment Back Up
•
POD Submission
•
Check Remittance
•
Payment Status
•
Other
If responding to our inquiry, please maintain the subject line.
•
Body of e-mail:
For all inquiries include:
•
Vendor Name, Vendor Number, Nature of dispute
•
Requested action:
Include as applicable
•
Invoice Number, Invoice Date, P.O. Number
•
Location shipped to
•
Check No. , Reference No.
•
Amount, Date
•
Signature
Identify e-mail address and phone number for replies
•
Attachments:
PODs, invoices, and other documents of relevance
Attachments in excess of 50 documents should be sent by mail to:
Vendor Inquiries, Earth Fare
Accounts Payable Department
220 Continuum Dr.
Fletcher, NC, 28732
12
c.
d.
Discrepancies under $100.00 will not be reviewed and researched.
Please refer to the relevant section of this document the procedures in respect of
your enquiry.
9.
Administrative Fees
The philosophy of Earth Fare is to ensure accurate and timely processing of payments to its
vendors. Inaccuracies and late billings detract staff resources from this objective and result
in additional administrative costs. Accordingly Earth Fare has set out charges for the costs
associated with these incidents.
For the processing of invoices and credit notes, and the administration of vendor information including
product details, the following applies:
a.
b.
c.
d.
e.
f.
g.
h. Late or inaccurate notifications of changes to vendor information including billing address: $50 per incident
Inaccurate or incomplete product information including item cost: $100 per SKU
Invoice errors such as pricing and quantity as a fault of the vendor: $25 per SKU
Missing insurance certificate: Payments will be placed on hold pending receipt.
Special research such as invoice reconciliation or research of dated invoices as a fault of the
vendor: $100 per hour of staff time.
Other errors or failure to comply with the vendor policy: $100 per hour of staff time
Items shipped to stores must have been approved and listed for sale by the appropriate Category
Manager. Items shipped to stores before items are listed and able to be scanned at check-out will
not be paid for. They will be held at store level for 7 days for pick-up by your sales staff; after which time they will be disposed of at vendor cost.
Goods for Resale invoices received in paper form without the previous approval of the accounts payable manager: $50 per document.
Appendices
A.
B.
C.
D.
E. F.
G.
H.
I.
J.
K.
L. Vendor Code of Conduct
Quality Standards
Prospective Vendor Information Packet
NEW Vendor Accounting Application
“Boot” List Agreement
The “Boot” List
Planogram Program and Requirements
Category Management Timeline Planner 2016
Active and Passive Sampling Form
Store Listings
Contacts at Earth Fare
13
Appendix A
14
Appendix A
PLEASE SIGN THIS CERTIFICATION PAGE, SCAN, AND EMAIL TO
[email protected].
We expect that all our vendors act ethically, honestly, and fairly when dealing with their employees, Earth Fare, the
community at large, and the government. All our vendors must comply with all applicable laws and regulations of
all federal, state, and government agencies.
1.
Vendors shall provide a safe, fair, and drug-free work environment for all their employees.
2.
Vendors shall prohibit and proactively guard against sexual and other forms of harassment. Harassment
based on such factors as race, color, religion, national origin, disability, age, or any other basis protected by
state or federal laws should not be tolerated.
3.
Vendors shall adhere to all equal employment opportunity and non-discrimination federal, state, and
agency regulations.
4.
Vendors shall strive to ensure the safety of all products and services provided and adhere to all applicable
environmental laws in the course of conducting business.
5.
Vendors should avoid any potential conflicts of interest and shall not deal directly with a family member
who is an employee of Earth Fare when such interaction has the appearance of a conflict of interest.
6.
Vendors should conduct themselves in a manner that is free from unlawful or otherwise inappropriate
offers or solicitations of gifts in exchange for influence from the government or Earth Fare employees.
7.
Vendors must adhere to all anti-trust and trade regulation statutes when interacting with Earth Fare,
competitors, and customers.
8.
Vendors must comply with all laws and regulations relating to the retention and preservation of business
records as well as the keeping of confidential and electronic data.
9.
Vendors shall not speak on the behalf of Earth Fare when responding to inquiries by the media, without
first obtaining permission from Earth Fare’s Chief Financial Officer.
10.
Vendors shall make sure that all of its employees that have dealings with Earth Fare are aware of and
adhere to this Vendor Code of Conduct and report any possible violations to the government and/or
Earth Fare.
11.
Vendors may not allow any retaliation against an employee who, in good faith, reports a possible or
suspected violation of any law or this Vendor Code of Conduct.
12.
The payment of fees for products and services to any Vendor must be supported by complete and
accurate documentation and must be consistent with prevailing rates charged for comparable services.
13.
Vendors should contact the following Earth Fare resources should any questions or issues arise regarding
this Vendor Code of Conduct to:
•
Chief Financial Officer: Scott Little, 220 Continuum Dr., Fletcher, NC ,
telephone 828-418-1216, email [email protected]
15
I certify that I have read, understood, and agree to abide by the principles and responsibilities put forth in this
Vendor Code of Conduct.
Vendor Name____________________________________
Vendor Number: __________________________________
Date: ___________________________________________
Signature: _______________________________________
Name: ___________________________________________
Title: ___________________________________________
16
Appendix B
Quality Standards
17
T
S
E
H
G
I
H
THE
We pledge
OUR FOOD IS FREE OF:
added hormones
antibiotics
artificial fats and trans-fats
high fructose corn syrup
artificial sweeteners
artificial preservatives
bleached or bromated flour
artificial colors or flavors
18
Appendix C
Vendor Terms
and Conditions
19
Appendix C
Earth Fare
1. GENERAL PROVISIONS. All products, goods, merchandise or services (“Products”) purchased or acquired
by Earth Fare are expressly subject to these Terms and Conditions. These Terms and Conditions shall apply
to, and are incorporated into, any written agreement between Earth Fare and Vendor, including, without
limitation, the terms of sale pursuant to which such Products are sold and any other agreement relating to
the purchase, sale, delivery or use of the Products. Any different, conflicting or additional terms or conditions
set forth in any purchase order (“PO”), order acknowledgment or similar written or oral communication from
a Vendor or its representatives are hereby objected to, refused and rejected (without further notice of such
objection, refusal or rejection) and shall not be binding on Earth Fare unless agreed to in writing by a corporate
officer of Earth Fare. These Terms and Conditions are subject to change without prior written notice at any
time and in Earth Fare’s sole discretion. Upon Vendor’s acceptance of Earth Fare’s order or Vendor’s shipment
of Products to Earth Fare, these Terms and Conditions shall apply regardless of any additional, different or
conflicting provisions in any document or communication from Vendor.
2. ACCEPTANCE. Each PO constitutes an independent and separate contract. Vendor’s acceptance of a PO,
inclusive of these Terms and Conditions, will be deemed to occur either through commencement of performance under the PO or written acknowledgment of the PO. Additional or different terms contained in Vendor’s
confirmation order or other written acknowledgment of the Vendor shall be void and of no effect unless accepted in writing signed by Earth Fare. No modification of or revisions to these Terms and Conditions shall be
valid unless in writing signed by Earth Fare. To avoid confusion, no past practice or course of dealing between
parties, industry standard or practice, or usage of trade will constitute a modification of this agreement
unless in writing signed by Earth Fare.
3. CANCELLATION. Earth Fare may cancel a PO in whole or in part at any time, two business days before the
receipt date of product or service determined by Earth Fare, by written notice to Vendor. Upon receipt of
such notice, Vendor shall comply and immediately discontinue the work canceled by the notice, shall incur no
further costs of performance and shall terminate any subcontracts and related orders. A cancellation of a PO
terminates the agreement as to that PO or the canceled portion of that PO.
4. ABILITY TO PERFORM. No claims, actions, litigation, governmental regulations, governmental practices, contractual restrictions or other matters involving the Vendor exist that in any way would affect Vendor’s ability
to perform its obligations to Earth Fare.
5. DELIVERIES. Earth Fare has the right to cancel, without penalty, a PO or part thereof for goods or services if
delivery is not made as required.
6. DEDUCTION. Earth Fare may withhold or deduct from and offset against any payments to be made to Vendor
and sums or amount due to Vendor under any PO, damages for any breach by Vendor or amounts otherwise
owed to Earth Fare.
7. REPRESENTATIONS. Vendor and Earth Fare represent, warrant and covenant to each other that: (i) it has the
authority, and any required consents, to execute, deliver, and perform its obligations and that the person
signing for each party has implied or explicit authority to execute any agreements between the parties; (ii)
the execution, delivery and performance by each party will not conflict with or result in a violation of any law,
ordinance, regulation, ruling, judgment, order or injunction of any court or governmental instrumentality to
which each party is subject, or by which each party or any of its assets or properties are bound and will not
conflict with, constitute grounds for termination of, result in a reach of constitute a default under, require
any notice under, or accelerate or permit the acceleration of any performance required by the terms of any
agreement, instrument, license or permit to which each party or by which each party or any of its assets or
properties are bound. Vendor represents, warrants and covenants to Earth Fare that Vendor has received all
required governmental approvals for the manufacture, packaging, labeling, shipping, handling, processing,
20
sale, use, licensing, and certification of the Products in the countries, states or provinces or locales where the
manufacture, sale, exportation or importation are occurring.
8. PRODUCT WARRANTIES. In addition to all warranties implied in fact or at law, (including the implied warranties
of merchantability and fitness for a particular purpose), Vendor expressly represents, warrants and covenants
that all goods and services furnished are (i) new (not refurbished or reconditioned), (ii) free from defect in title,
design, materials, workmanship, manufacture, packaging, labeling, shipping, handling or processing; (iii) are
merchantable, fit and sufficient in all respects for their intended purpose; (iv) are free and clear of all liens,
encumbrances and claims of whatever nature; (v) do not violate the intellectual property or other proprietary
rights of any third parties; (vi) comply with all applicable laws, regulations, orders, or standards, including any
applicable industry, agency or association standards; (vii) are manufactured without the use of child or forced
labor and in a safe and healthy work environment for the workers; and (viii) conform strictly to the agreement
of the parties including agreements entered into by the parties outside of this policy and procedures document. The product warranties benefit Earth Fare and any person or entity claiming by or through Earth Fare,
inclusive of all direct and indirect customers, and will survive acceptance, inspection, delivery, payment, or
subsequent use or resale, or other disposition of the Products.
9. DISCOVERY OF DEFECTS. Immediately upon Vendor’s discovery of any defect or failure of any goods in any
material way to meet the product warranties, Vendor shall immediately cease to produce and supply any
non-complying goods under the PO, quarantine or recall the non-complying goods and immediately notify Earth
Fare.
10.BREACH OF WARRANTY. If there is a breach of warranty, Earth Fare, in addition to all other rights or remedies,
may return at Vendor’s expense (or destroy at Vendor’s request) the goods for refund or credit at Earth Fare’s
option or reject the services for refund or credit. Refund or credit amounts shall include the price of the goods
or service plus the sum of all direct and indirect costs associated with uninstalling or otherwise isolating the
defective or non-conforming goods or service, inclusive of labor, freight and shipping costs. All warranties
shall run to Earth Fare and its direct and indirect customers, and shall survive acceptance, inspection,
delivery, payment, subsequent use and resale or other disposition of the goods or services. If Vendor receives
notice from any governmental authority or the manufacturer of a product defect or investigation, Vendor will
immediately provide Earth Fare with written notice of such event. In the event of any product investigation
and/or recall, Vendor will reimburse Earth Fare and its direct and indirect customers fully for all direct and
indirect costs and expenses associated with the investigation and/or recall, including labor, freight and
shipping costs of recalled products.
11.INDEMNITY. Vendor hereby represents and warrants that with respect to the products and services purchased
by Earth Fare from Vendor (the “Products”), (i) all statements contained on the Product packaging and/or
advertising and marketing materials provided by Vendor are true and correct; (ii) that no Products nor their
advertising, marketing materials and packaging will in any way violate any laws or the intellectual property
or other rights of any third party, including the rights of privacy and publicity; (iii) all Products and their
packaging are free of material defects, are safe for their intended purposes and are designed, manufactured
and distributed in a workmanlike manner using reasonable care and in accordance with industry standards
and (iv) Vendor maintains and will continue to maintain the following insurance coverage in connection with
the Products, liability risks and indemnification obligations under this agreement, for so long as Vendor sells
Products to Earth Fare and for a period of three (3) years thereafter: products liability in the amount of
$1 million per occurrence; general liability in the amount of $2 million in the aggregate and $2 million per
occurrence; advertising injury in the amount of $1 million per occurrence and worker’s compensation
insurance in the amount of $1 million per occurrence, all naming EARTH FARE HOLDINGS, INC. AND ITS
SUBSIDIARIES as additional insured for any claims or losses for which the vendor may be responsible.
Vendor, on behalf of itself and its parent, affiliates, subsidiaries, associates, officers, directors, employees,
Vendors, and agents (the “Vendor Indemnitors”), shall at all times, defend, indemnify and hold harmless Earth
Fare its parent, affiliates, subsidiaries, associates, officers, directors, employees, Vendors, and agents from
and against all claims, allegations, demands, lawsuits, judgments, recalls, civil penalties or actions, costs,
21
liabilities, damages, losses and expenses (including attorneys’ fees) incurred or to be incurred, which may
be made or brought by any person, corporation, government, governmental agency, class or any other entity
whatsoever arising or alleged to have arisen (i) out of the death of or injury to any person or damage to any
property which resulted or is alleged to have resulted from any acts or omissions of Vendor Indemnitors and/
or any other persons for whose conduct Vendor Indemnitors may be or are alleged to be legally responsible or
from the products or their use; (ii) in connection with the failure or alleged failure of Vendor Indemnitors or any
Products to fully comply with any warranties, guarantees, obligations or representations of Vendor hereunder,
or otherwise (iii) in connection with any promotional or advertising matter, fixtures, displays, guarantees,
representations, warranties, labels, and/or instructions, verbal or otherwise, furnished by Vendor Indemnitors
or submitted to Vendor Indemnitors by Earth Fare for approval; (iv) out of any alleged infringement of any
patent, design, trade name, trademark, copyright, trade secret, or any other right or entitlement of any third
party; (v) out of any environmental , property and/or toxic tort claim, lawsuit, judgment, loss, civil penalty or
action; (vi) from the failure of Vendor Indemnitors to comply with any applicable law (vii) anything done, or
omitted to be done by the Vendor Indemnitors in connection with the Products and the advertising, marketing
materials and product packaging related thereto, including but not limited to manufacturing or design defects;
(viii) statements or other content contained in or on the advertising, product packaging or marketing materials
related to the Products, provided by the Vendor Indemnitors hereunder; or (ix) the Vendor Indemnitors’
negligence or willful misconduct. This agreement to indemnify, defend and hold Earth Fare harmless applies
whether the claim or loss was alleged to have been caused in part by the negligence or fault of Earth Fare.
12.ASSIGNMENT. Any right, title or interest in a PO or any agreement may not be assigned or otherwise
transferred by Vendor, whether by operation of law or otherwise, nor may any of the Vendor’s duties
and obligations be delegated or performed by any other party without Earth Fare’s prior written consent.
13.COMPLIANCE WITH LAWS. Vendor warrants and covenants that Vendor will comply, and will cause all goods
or services furnished to comply with, all applicable national, provincial, state and local laws, rules, regulations,
standards and orders of the country of manufacture and the country of importation, inclusive of health
and safety requirements and regulations on restricted, toxic, and hazardous materials, environmental and
electrical standards, customs regulations, and labor standards.
14.CONFIDENTIALITY. All information disclosed by Earth Fare to Vendor, such as products ordered, pricing, quality
control volumes, terms of POs, technical or financial information, forecasts, business plans, strategies and
customers’ names and related customer data, is disclosed in confidence for the sole and exclusive use of the
Vendor for the sole and exclusive purpose of Vendor’s performance for Earth Fare. Vendor will not publish or
permit unauthorized use or otherwise disclose any information disclosed by Earth Fare without the express
prior written consent of Earth Fare.
15.GOVERNING LAW. All agreements between Vendor and Earth Fare will be construed, interpreted and controlled
solely and exclusively by the internal laws, both procedural and substantive, of the State of Henderson County,
North Carolina, without reference to principles of conflicts or choice of law. The United Nations Convention on
Contracts for International Sale of Goods does not apply and is specifically excluded.
16.JURISDICTION. All claims, disputes, controversies, actions, suits or proceedings whether in contract, tort,
statute or otherwise, arising out of, based upon, related to or in connection with all agreements between
Vendor and Earth Fare shall be subject to and determined pursuant to the exclusive jurisdiction of the federal
and state courts of North Carolina, and the parties submit to the personal jurisdiction of such courts.
22
17.NOTICES. All notices and requests hereunder by either party shall be in writing and shall be personally delivered
or sent via a nationally recognized overnight delivery service or certified mail with return receipt requested,
and directed to the address of the Parties as follows:
If to Vendor:
Attn:
If to Earth Fare:
Earth Fare
220 Continuum Dr., Fletcher, NC.
Attn: Chief Merchandising Officer
Attn: Chief Financial Officer
The notice shall be effective as of the date of delivery if personally delivered, five (5) business days after
the date of mailing if sent via certified mail with return receipt requested, and the following business day
if sent via nationally recognized overnight delivery service. Notices may also be sent via email, but to be
considered effective notice, emails must either be followed up within five (5) days by one of the delivery
methods specified above or confirmed by the recipient via a return email.
18.NO WAIVER. Neither party shall be deemed, by any act or omission, to have waived any of its rights or remedies
unless such waiver is in writing and signed by the waiving party, and then only to the extent specifically set
forth in such writing. A waiver with reference to one event shall not be construed as continuing or as a bar to or
waiver of any right or remedy as to a subsequent event.
19.NO AGENCY. Vendor’s relationship with Earth Fare shall not constitute or be considered a distribution
relationship, partnership, an employment relationship, joint venture or agency between Earth Fare and
Vendor. No party or any of its employees or agents shall have the power or authority to bind or obligate the
other party. Vendor is an independent Vendor.
20.SUCCESSORS AND ASSIGNS. All of the terms, covenants, agreements and conditions contained hereto shall
be binding and shall inure to the benefit of the parties, and their respective successors, permitted assigns and
legal representative unless otherwise prohibited.
21.SURVIVAL. These Terms and Conditions survives any terms and conditions to the contrary contained in POs,
correspondence or invoices.
23
Appendix D
Prospective Vendor
Information Packet
24
25
2016
Prospective Vendor Information
Thank you for your interest in supplying your product(s) to Earth Fare, the healthy supermarketTM. As your interest no doubt indicates, you
are aware of our strong commitment to high quality natural products.
Because of this commitment, we rigorously screen all potential vendors to be sure they meet our exacting standards of product ingredients,
presentation, company ethics, commitment to our staff and customers, and our mutual success.
We are passionate about the health of our customers, team members and the planet and thus offer only the best foods and products as
stipulated in our product philosophy. We believe the best quality foods for promoting health are minimally processed foods. We will never
compromise our standards of quality.
For your products to be considered please forward the following to the Earth Fare Home Office:
*Full disclosure product ingredient listings (we need to know all ingredients in a product, including those in a “fragrance” and “flavor”)
*Appropriate sell-sheets and brochures explaining your products’ features and benefits, as well as information concerning your company history
*“Live” samples of all products you wish for consideration, not just a label or a photograph, one of each sku & whole lines if necessary
*Certification documents for any special characteristics of your products, including adherence to Good Manufacturing Procedures, GMO testing, ThirdParty Organic Certification, etc.
*Proof of liability insurance so we know you, Earth Fare, and our customers are protected
*Full pricing information for your products, including a complete list of UPC codes with descriptions and prices for your products, in hard copy and
electronic format
*An outline of standard terms of delivery, including a list of any distributors carrying your products, whether freight is included in product cost, etc.
* Payment Terms EF policy is 2%10 net 30
You may be asked to fill out additional forms as necessary.
Send items to:
Earth Fare, Inc.
Attn: Wellness Purchasing
Wellness
(Click on department to email)
220 Continuum Drive
Fletcher, NC 28732
828-281-4800
Your packet will be reviewed and passed on to the appropriate buyer and she/he will contact you if your product is approved for placement
or with further questions.
Due to overwhelming volume of new products submitted for authorization, Earth Fare can only offer to contact you if we are interested in
your product(s). Please provide complete and accurate information as this will expedite the process.
Thank you again for your interest in supplying Earth Fare.
CM CATEGORY ASSIGNMENT
Updated: 10/21/15 by Jesse Garcia
Owner: Jesse Garcia
GROCERY
WELLNESS
Eric Bielsky - DIR
Dwight Richardson - SCM
Melissa Coppel - SCM
OILS
(COCONUT, COOKING, & OLIVE)
BULK (BULK, PREPACKAGED & DRIED FRUIT)
DAIRY
VINEGARS
NUTRITIONAL BARS
(SINGLE & MULTIPACK)
BABY (FOOD & GM)
FROZEN
GM & PET
TEA (BAGS , LOOSE & BULK)
KIDS (LUNCHBOX & FRUIT SNACKS)
COFFEE, HOT CHOCOLATE & SUBSTITUTES
RAW FOODS
PASTA & PASTA SAUCES
BAKING
BAKING SPICES
(SEASONINGS, SALT & LIQUID)
BREADS & BAKED GOODS (GROCERY)
SWEETENERS
(GRANULATED, LIQUID, HONEY &
MAPLE)
CANDY
SEASONAL
CHARCOAL & GRILLING
Karen Lewis - DIR
Chris Slick - SCM
Eric Swanson - CM
PRIVATE LABEL
SNACKS
(MIXES, POPCORN,
JERKY, NUTS & SEEDS)
Eric Swanson - CM
REFRIGERATED BEVERAGES
TORTILLA CHIPS
Misty Turbeville - CM
Liz Rodriguez - CM
Dave Pimental - CM
CEREAL & GRANOLA
A & B SUPPLEMENTS
AROMATHERAPY &
INCENSE
BODY TOOLS
JUICES
CONDIMENTS, SALAD DRESSINGS,
MARINADES &
HOT SAUCE
BRAINS, EYES &
HEART
BABY CARE
BOOKS, NEWSPAPERS &
MAGAZINES
POTATO CHIPS
WATER
(ALTERNATIVE, COCONUT,
GALLONS,
SINGLE SERVE & SPARKLING)
PICKLES & OLIVES
C & E SUPPLEMENTS
BATH & SHOWER GEL
BULK HERBS
SALSAS & DIPS
NUT & SEED BUTTERS
CHILDRENS HEALTH
BODY LOTION & OILS
GREETING CARDS
GIFT WRAP
COLD & FLU
BODY SCRUBS & SALTS
FIRST AID
DIGESTION
BULK BODY CARE
HOME & YOGA
ENERGY, SLEEP & STRESS
CANDLES
SUN CARE &
BUG REPELLENT
ESSENTIAL FATTY ACIDS
COSMETICS & FACIAL CARE
TRAVEL SIZES
HOMEOPATHY
DEODORANTS
CALCIUM, MINERALS &
AMINO ACIDS
JOINT HEALTH
FEMININE HYGIENE
HERBS & EXTRACTS
SEAWEED SNACKS
JAMS & SPREADS
PRETZELS & RICE CAKES
SPORTS BEVERAGES
CRACKERS
DESSERT MIXES
COOKIES
SODAS, ICED TEAS &
MIXERS
Kevin Maddox - CM
INTERNATIONAL
(ASIAN, INDIAN, LATIN &
MEDITERREAN)
RICE & GRAINS
PASTA, RICE, BEANS &
GRAIN SIDE DISHES
OATMEAL, HOT CEREAL &
BREAKFAST BARS
MILK ALTERNATIVES
SOUP, BROTH, CHILI &
STUFFING MIXES
(CANNED & DRY)
CANNED SEAFOOD &
MEAT
CANNED BEANS
CANNED FRUIT &
APPLESAUCE
CANNED TOMATOES
CANNED VEGETABLES
*LOCAL INTEGRATED INTO CATEGORIES
DIR - Director
SCM - Senior Category Manager
CM - Category Manager
All emails are [email protected] (click names for hyperlink)
PROBIOTICS
SUPERFOODS
WOMENS & MENS HEALTH
PET WELLNESS
LOCAL WELLNESS
GIFT, APPAREL &
JEWELERY
HAIR COLOR, STYLING &
BRUSHES
KID'S BODY CARE
LIP BALM
MEN'S BODY CARE
ORAL & GUM CARE
SHAMPOO & CONDITIONER
SHAVING
SOAP
(BAR/LIQUID)
LOCAL WELLNESS
MEDICINAL TEAS
MULTI-VITAMINS &
SUPPLEMENTS
PROTEIN POWDERS
WEIGHT MANAGEMENT
LOCAL WELLNESS
2016 NEW ITEM FORM
DATE:
SUBMITTED BY:
BROKER:
CATEGORY MGR:
Vendor/Broker has confirmed that these
items are in compliance with our food
philosophy: yes
no
PRODUC
T INFO
KEY :
01= 100% Organic
02= 95% Organic
03= 70% Organic
F=
G=
V=
L=
VENDOR
ITEM #
GMO Free
Gluten Free
Vegan
Local (State)
DEPTH
VEND
OR
UNIT DIMENSIONS
WIDTH
BRAND
NAME OR
DESCRIPTI
CS PACK SIZE (quantity that
ON
SIZE DESC product is to be ordered in)
VENDOR INFO
HEIGHT
UPC CODE
11 DIGITS
(no spaces or
dashes)
ITEM INFO
UPC CHECK DIGIT
UPC INFO
A=
C=
D=
K=
S=
PRICING INFORMATION.
("LIST" is the regular
wholesale cost)
LIST
COST
MSRP
PROFIT
MARGIN
INTRODUCTION
DISCOUNT
STRUCTURE
INTRO -DISCOUNT %
PLEASE PUT AS A
PERCENTAGE
(EXCLUDING OI'S - DO
NOT INCLUDE ONGOING DISCOUNT IF
DIRECT VENDOR)
EF OFFICE USE ONLY
EF COST
RETAIL
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
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#DIV/0!
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#DIV/0!
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#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
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#DIV/0!
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#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Allergens (Peanuts, etc.)
Low Carb
Dairy Free
Kosher
Low Sodium/No Salt
INGREDIENTS: VENDOR MUST MEET EARTH FARE'S INGREDIENT STANDARDS UNDER BOOT PATROL/ FOOD PHILOSOPHY OR PAY PENALTIES AS STATED IN OUR BOOT PATROL PROGRAM. CHANGES IN
INGREDIENTS MUST BE APPROVED BY EARTH FARE CATEGORY MANAGER 30 DAYS IN ADVANCE.
RETALIX CAT #
All new item forms must be submitted along with a live sample or detailed pictures of the product for UPC and ingredient acuracy varification. All new item billing will
be completed by Earth Fare to the manufacturer/broker. This form commits the vendor/broker to payment within 20 days of introduction of the new item(s). All bills
not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee. Vendors receive billing plus
copy of this form. All new items that are autoshipped to the stores must ship at regular net cost to Earth Fare so that they will scan correctly at back door and be
accepted. New items will be billed back at list cost minus any OI's through UNFI.
MARGIN
E-MAIL:
NOTE IF NEW (N), DELETE (D), OR CHANGE (C)
PLEASE ENTER PRODUCT INFO FROM KEY LIST BELOW
COMPANY:
ATTN;
BILLING ADDRESS:
Product Samples
Samples are to be remitted to Category Manager's during Category Reviews,
and for New items to the following Address:
Earth Fare
220 Continuum Dr
Fletcher, NC 28732
Approved Product Items
Once products are approved please send product samples for Planogramming
to:
Planogram Solutions, INC.
Attn: "Wellness Category Manager"
9080 Golfside Drive
Jacksonville, FL 32256-7793
IMAGERY
Please submit an IMAGE CD to your Category Manager or send a
link to where hi-res imagery can be obtained.
2016 Monthly Flyer Deadlines
Month
BUY-IN DATES
Promo Dates
January 2016
February 2016
March 2016
April 2016
May 2016
June 2016
July 2016
August 2016
September 2016
October 2016
November 2016
December 2016
12/22-2/3
1/26-3/3
2/23-3/31
3/22-5/4
4/26-5/31
5/24-6/29
6/21-8/3
7/26-8/30
8/23-9/27
9/25-11/1
10/22-11/29
11/22-12/27
12/30-2/2
2/3-3/1
3/2-3/29
3/30-5/3
5/4-5/31
6/1-6/28
6/29-8/2
8/3-8/30
8/31-9/27
9/28-11/1
11/2-11/29
11/30-12/27
AUTOSHIPS SHIP NLT
Monday, December 28, 2015
Monday, February 01, 2016
Monday, March 28, 2016
Monday, May 02, 2016
Monday, May 30, 2016
Monday, June 27, 2016
Monday, August 01, 2016
Monday, September 26, 2016
Monday, October 31, 2016
Monday, November 28, 2016
2016 Bi-Monthly Coupon Deadlines
ALL Coupon
Start Date
End Date
Jan/Feb 2015
Wednesday, December 30, 2015
Tuesday, March 01, 2016
Monday, October 26, 2015
Mar/Apr 2015
Art Due
Wednesday, March 02, 2016
Tuesday, May 03, 2016
Monday, December 21, 2015
May/June 2015
Wednesday, May 04, 2016
Tuesday, June 28, 2016
July/Aug 2015
Wednesday, June 29, 2016
Tuesday, August 30, 2016
Monday, April 11, 2016
Sept/Oct 2015
Wednesday, August 31, 2016
Tuesday, November 01, 2016
Monday, June 06, 2016
Nov/Dec 2015
Wednesday, November 02, 2016
Tuesday, December 27, 2016
PROMOS DUE W/ ARTWORK
& COPY TO CM'S
Mon, 10/26
Mon, 11/23
Mon, 12/21
Mon, 1/18
Mon, 2/15
Mon, 3/14
Mon, 4/11
Mon, 5/9
Mon, 6/6
Mon, 7/4
Mon, 8/1
Mon, 8/29
THEME/HOLIDAY
NEW YEAR- GET HEALTHY
VALENTINES/SUPERBOWL
ST. PATTY'S/EASTER
SPRING CLEANING/EARTH DAY
MEMORIAL GRILLING
SUMMER FUN
JULY 4TH
BACK TO SCHOOL
LABOR DAY
HALLOWEEN/GF MONTH/NON-GMO
THANKSGIVING
CHRISTMAS/NEW YEARS
2016
Coupon Book
Vendor Coupons with upc's(includes product shot)
$3,000 for all stores
Coupon Rack at store entrance for two months
Coupon visible in flyer for one month Coupons
are available online for two months Please see
coupon artwork specifications tab
Distribution of Flyers:
12 issues per year merchandised in key locations in each store.
Ad fees and Vendor Profiles will be billed directly by Earth Fare to the manufacturer/broker. Fees will be due within 20
days of receipt of invoice. Please pay bill as presented. Checks paid after 20 days are subject to Administrative fees
and/or deduction. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI
deductions will result in a UNFI administration fee.
Ad Formats:
Standard Product Ad
1.625”w x 2.375”h (includes product shot)
* Please send up to date product imagery. Earth Fare will NOT be responsible for incorrect imagery featured in
our flyer if you do not supply the correct artwork. ALL ART MUST BE HI-RES.
$2,000
Vendor Profile
4.75"w x 5"h (Bulleted item information) * Please send up to date product imagery
$3,000
DO NOT SEND a pre-designed ad. Only hi-res imagery & separate ad copy will be accepted.
A Vendor Profile is a great opportunity to showcase product, company, good works and/or a chance to educate
consumers. Be creative and excite customers!
Product Photography:
Product shots need to adhere to the following digital standards:
1. Please send [email protected] and cc: [email protected]
mailto:Lia Youngblood<[email protected]>
mailto:Tanya Johnson <[email protected]>
2. Hi-res digital image, 300 dpi, CMYK (standard photography found on the web is only 72 dpi, this is
too low-res and cannot be used for print.)
3. Acceptable file types: jpeg, tif, eps.
Other Options:
• Upload imagery to an ftp site or provide link to company’s site with downloadable product imagery
• Let us know if your company uses either www.freeadimages.com or www.kwikeesystems.com. Both websites provide
large image database management for the grocery industry. Images can be found via UPC search and then
downloaded for sales use.
Earth Fare Coupon Booklet
Art Specs 2016
Ad Formats:
3”w x 2.08”h
*Overview of Art Specs:
• Final coupon art must be 3”x 2.08 at 300 dpi and CMYK.
• Include 1/8” bleed (all around for trim) and crop marks.
• Leave at least 1/8” margin. The last thing you need is a barcode too close to the trim line.
• Include all image links or embed your images.
• Save file as an un-flattened PDF or EPS file with ALL FONTS OUTLINED.
• Any PMS colors must be converted to CMYK.
**Art Specs Scandown Coupon:
**Art Specs Manufacture's Coupon:
• MFTG Barcode beginning with "5"
• Legal copy including mailing address
• Manufactures Coupon and Expiration Date at the top
Blank space at the bottom for Earth Fare to add barcode
3x2.08 inches
1/8 bleed
Barcode Area
Barcode
BarcodeArea
Area
Email Art to:
* Your Category Manager
* Lia Youngblood
* Tanya Johnson
PLEASE HAVE ALL ARTWORK & PROMO FORMS IN ON TIME. INCLUDE THE BRAND NAME AND THE PERIOD IT BELONGS TO, IN THE SUBJECT OF THE
EMAIL. Example: Kiwaii QTR3 Coupon Art
Non-Email Options:
If you’re file is too large to email (over 5mb), try one of these other methods.
• Upload imagery to an ftp site or provide link to company’s site with downloadable product imagery
· Or try a file transfer site like www.YouSendIt.com. It’s free for files under 100mb.
NOTE: Earth Fare does not have an FTP site that you can upload you files to.
*Earth Fare reserves the right to reject any coupon art that does not meet our standards and is not submitted on time.
**Earth Fare reserves the right to edit art once submitted.
Wellness Promotional Form 2016
Date Completed:
Jan. 12/16-2/3
July 6/15-8/3
Feb. 1/20-3/3
Aug. 7/20-8/30
Mar. 2/17-3/31
Sept. 8/17-9/27
2 Week Grand Opening
4 Week Grand Opening
Pricing Event - 3 Days
Oct. 9/14-11/1
Apr. 3/16-5/4
May 4/20-5/31
Nov. 10/19-11/29
June 5/18-6/29
Dec. 11/16-12/27
Category Manager:
Submitted by:
Ad Billing Address:
Brand:
Name:
Name:
OTHER:
Company:
Phone:
Fax:
E-mail:
Company:
Address:
Weekly Deal - 7 days
Advertising Fee:
E-mail:
Phone:
All ad, demos, and free product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days of receipt of invoice. All ads, demos and free product not paid within 30 days will be deducted
after invoice proof of performance. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI administration fee.
For New Store Grand Openings: This contract confirms that MCB discounts are authorized for initial shipments.
For Monthly/Weekly Promos: Earth Fare has right to adjust dates on form to cover shipments dates when needed. Scandowns run one week after promo date.
Item information
UPC (11 digits) No
Dashes or Spaces
Please
Other Comments:
Check
Digit
(12th
digit)
Discount Structure
Total discount
Brand
Description
Size
Pack
Distributor
Dist. Item #
(including any on-going
discount)
O.I.
(OFF INVOICE DISCOUNT, M.C.B. (MANUFACTURER
NOT INCLUDING ANY ONCHARGE BACK THRU
GOING DISCOUNT)
DIST.)
ACTUAL PROMO COST
SCANDOWN
($ PER UNIT SOLD BILLED BACK BY EARTH FARE.
Includes one week after promo period)
New Store Placement Authorization Form
Date:
STORE# & LOCATION: ALL 2016 NEW STORES
Broker & Vendor Name:
All Brands Associated with
vendor:
E Mail:
Billing Address:
% Of "Case Cost"** to be billed back:
Notes:
Maximum Quantity
(If Applicable)
Minimum Quantity
(If Applicable)
**If the product comes in units, then the case pack is 1 and the case cost is that of one unit.
By signing this form you authorize Earth Fare to bill back the manufacturer listed above for new store product
placement. Earth Fare will bill back at List cost at the billback % listed above. Earth Fare will NOT be subtracting
OI's through UNFI from the billback %. If an OI exists at UNFI, you the broker/manufacturer must account for this
in your Billback Placement % if needed. This applies only to New Store Product Placement.
All billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment within 20 days
of receipt of invoice. All bills not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a
UNFI administration fee.
physically sign and scan or fax back
to Earth Fare
Broker/Manufacturer's Signature
Date:
*Must be an actual signature
***Send completed and signed form via email to the appropriate Category Manager and copy Lia Youngblood.
If you do not have access to a scanner please fax to: 828-254-7556
Appendix E
New Vendor Accounting
Application
35
New Vendor Accounting Application
Vendor Legal Name:
Vendor Name as it Appears on the
Invoice & Check:
Contact Person:
Accounting Contact Name/Phone:
Mailing Address:
City:
State:
Phone:
Fax:
Federal Tax ID #
Pmt Terms:
Zip Code:
Vendor must include a completed W-9 form with application
Please attach proof of liability insurance, including company name, agent, number and amount of coverage.
Minimum Coverages for Commercial General Liability
General Liability Each Occurrence
$1,000,000
Personal/Advertising Injury
General Liability Aggregate
$2,000,000
Fire Damages Liability
Products/Completed Operations Agg.
$2,000,000
Medical Expenses
$1,000,000
$100,000 each occurrence
$5,000 each person
Earth Fare, Inc. must be named as additional insured and policy must include waiver of subrogation in favor of Earth Fare, Inc.
COI must include 30 days notice of cancellation (10 days for non-payment)
Backdoor Receiving and cost updates requirements
Earth Fare will scan all deliveries by item at our back door receiving area and will refuse items that do not match in our system as an
authorized item at time of delivery.
Each vendor is required to submit all cost changes to Earth Fare in an electronic cost data file. Earth Fare will not honor cost changes
on items without a 90 days notice in the form of a cost data file.
Earth Fare will pay the invoice based on the item cost from the vendor cost data file, rather than from the amount charged on the invoice.
Earth Fare will deduct the amount from the invoice for any item that is billed but not received.
Earth Fare will include a copy of our list of items received at the cost from the cost data file with the check remittance for invoice totals
that differ from our receiver total. The vendor will be responsible for clearing differences on the statement from this receiver document.
Vendor Item Cost Data Requirements
Data Format & Delimiters
Required Fields:
Acceptable Data formats:
UPC (exclude the ending check digit)
Vendor Item Number
Item Description
Case Pack
Case Cost (Earth Fare case cost, not the catalog case cost)
Start date of Case Cost
Text (ASCII) file: item cost data should be in a flat file format (such as a text
file); best delimiters to separate the data are a tab or a pipe; we can also
import comma-separated files as long as there are no commas included in the
actual data.
Excel: The item data listed in the data requirements above will also be
accepted in a Microsoft Excel document.
File must be sent by email to: Category Manager & [email protected]
File Naming Convention: Each file name should include the vendor’s name and the date the cost update is effective.
For example, if the name of your company is Healthy Foods Inc. and the cost update will be effective February 1, 2009, the file name will be HealthyFoods020106.txt
(if your data is in the text format) or HealthyFoods020106.xls (if the data is in the Excel format).
Note: If your product includes Earth Fare private label brand items, a separate product warranty agreement must also be signed.
Thank you for your interest in supplying Earth Fare, the healthy supermarket. Providing complete and accurate information with your new product
submissions can help expedite the process while we adhere to our purchasing policy standards. A sample of all new items or detailed pictures
must be provided to the appropriate Category Manager to verify UPC and ingredient accuracy. Completion of this form does not guarantee
permission to place product in Earth Fare stores.
I understand that Earth Fare, Inc. reserves the right to submit products for third party testing to ensure product is as stated regarding organic
certification, inclusion/exclusion of certain ingredients, and does not include any Earth Fare Boot List items.
Earth Fare associates may not accept gifts and gratuities from vendors or potential vendors, except for promotional items such as inexpensive
pens, mugs, hats, T-shirts, calendars that bear the company’s name or other gifts of nominal value.
I understand and accept the Earth Fare receiving, gift and payment policies as listed above. I also understand that I must keep my Certificate of
Insurance current with Earth Fare at all times in order to continue to ship products to their stores and receive payment for those goods.
Signature of Authorized Company Representative:
Date:
Earth Fare Verification Process - EF Use Only
Number Called:
Date Turned In:
Who Called:
Category Manager:
Verifiy Business Legal Name:
Product Director Approval:
Verify Business Name on Invoice/Check:
Department:
Verify Mailing Address:
Sub-Dept:
Verify Tax ID:
Authorized Stores:
Date/Time Called:
Corp Finance Approval:
Spoke With:
Vendor ID:
Date Added to GP:
Eff Date 02/03/16
Appendix F
The “Boot” Agreement
37
Appendix F
The “Boot” Agreement
December 1, 2015
Respected Vendor:
We at Earth Fare have always been committed to our philosophy of selling only the best, most natural foods
to our customers to protect their (and the planet's) health. Our banned ingredient list with stances against
ingredients like Sucralose, High Fructose Com Syrup and Partially-Hydrogenated Oils has set trends in the
natural foods industry.
In support of this, we have recently launched an in-store program, “The Boot Patrol”, to reinforce the seriousness
of our convictions.
"The Boot Patrol" works like this: if a team member or customer finds a product on our shelves containing an
ingredient that is banned on our "Boot List” we reward that person with a $50 gift card.
To date, we have relied on our vendor partners to help us make sure our products match our Quality Standards and
don't have to be booted. We are now taking this partnership and reliance to a new level of seriousness, asking our
vendors to become responsible partners in “The Boot Patrol” program at Earth Fare.
Please review the attached Boot List for approved and banned ingredients. Review and sign the accompanying
agreement form. By signing the agreement, you affirm that you have read and reviewed our Boot List and Quality
Standards, and realize that to do business with us, you must keep us updated and informed of all ingredients in a
product and any changes that may occur to product formulations.
In addition, you are agreeing that if you ship product to our store not in compliance with our Quality Standards and
Boot List, you will be responsible for:
•
Reimbursement of product cost
•
Paid pick up for return of product
•
$50 per ingredient violation (to offset the cost of the Boot Award to customer or team member)
•
$50 per store into which the item with the violating ingredient was placed
Any vendor partner found guilty of 3 deliberate violations will no longer be authorized to do business with Earth
Fare. This applies to food only at this time, we are currently working on Wellness and non-food standards.
These policies will go into effect starting April lst, 2009.
Thank you for your understanding and participation in keeping our shelves clean as part of the Boot Patrol.
Sincerely,
_________________________________________________
Chief Merchandising Officer
Earth Fare
Please sign below that you have read and understood the terms of the Boot Patrol Program outlined in this document.
Brand/Vendor Name: _______________________________________ Signature:_______________________________________ Date: _______________________
Printed Name: _______________________________________________Please send this document back to your category manager at your earliest convenience. Thank you.
38
Appendix G
The “Boot” List
39
Appendix G: The “BOOT” List: Food Ingredient Status at Earth Fare
The following list contains ingredients that Earth Fare finds unacceptable in food products.
Of course, we recognize that the world of product ingredients is dynamic, so this list will evolve
as needed. Also, this list is not exhaustive and any ingredient not listed, which is covered by a
Quality Standard statement, will also be banned.
IngredientUseAcceptable
acesulfame-potassium (acesulfame-K)
artificial sweetenerNO
acetic acidacidity regulatorYes
aerosol sprayspropellantYes if no CFCs
alginthickener/stabilizer/emulsifierYes
alginic acidthickener, gelling agentYes
alpha tocopherol (Vitamin E)
antioxidant, nutrient
Yes
alpha tocopherol acetateantioxidant, nutrientYes
ammonium bicarbonate (baking powder)
leavening/raising agent Yes
ammonium chloridedough conditioner, acidifierNO
ammonium phosphate
leavening agent, dough strengthener
Yes
annatonatural colorantYes
artificial colorscolorantsNO
artificial fatsfat substitutesNO
artificial flavorsflavor enhancersNO
artificial preservativesNO
artificial sweetenerssugar substitutesNO
ascorbatesantioxidant, nutrientsYes
ascorbic acid
antioxidant, nutrient, dough conditioner
Yes
ascorbyl palmitateantioxidantYes
aspartameartificial sweetenerNO
azodicarbonamidebleaching and maturing agentNO
baking powderleavenerYes
barley maltsweetenerYes
benzoates in foodpreservativeNO
benzoyl peroxidebleaching agent for flourNO
beta-caroteneantioxidant, nutrient,colorantYes
BHA (butylated hydroxyanisole)antioxidantNO
BHT (butylated hydroxytoluene)antioxidantNO
biotinnutrientYes
bleached flourartificially aged flourNO
bromated flour
artificially aged and elasticized flour
NO
brominated vegetable oil (BVO)
flavor carrier/emulsifier
NO
BST (bovine somatotropin)
growth hormone milk
NO-milk & meats
production enhancer
butane glycolhumectant, flavor solventNO
calcium bromatedough conditioner, NO
maturing/bleaching agent
calcium carbonateanti-caking agent, nutrient, whitenerYes
calcium caseinatebinder, whipping agent, Yes
texturizer, nutrient
calcium chloride
firming agent, particularly in fruits
Yes
calcium citratepreservative, flavoring, firmingYes
agent, buffer, nutrient
calcium disodium EDTAantioxidant, preservativeNO
calcium lactatenutrient, stabilizer/texturizerYes
calcium pantothenatenutrientYes
calcium peroxide
dough conditioner, bleaching agent
NO
calcium phosphate
anti-caking, leavening agent, acidulant, Yes
nutrient, dough conditioner
calcium propionateantimyotic agentNO
calcium saccharinartificial sweetenerNO
calcium sorbatepreservative, antifungal agentNO
calcium stearoyl-2-lactylatedough conditioner, emulsifierNO
40
BOOT LIST Continued
calcium sulfate
firming agent, dough conditioner, Yes
nutrient
canola oilYes
canthaxanthinecarotenoid colorantYes
capreninfat substituteNO
caramel colorcolorant (natural)Yes
carmine (cochineal)colorantYes
carob bean gumthickener, stabilizer, texturizerYes
carotenecolorant(natural), nutrientYes
carrageenanstabilizer, thickenerYes
casien (milk protein)nutrient, emulsifierYes
caustic soda (sodium hydroxide)
glazing agent for pretzels
Yes
cellulose stabilizer, thickener, fiber source
Yes
certified colorscolorant (artificial)NO
chlorine in household products
disinfectant, bleaching agent
Yes
citric acidacidulant, antioxidantYes
clustered waterYes
cocamide DEAsurfacant, thickenerYes
cochinealcolorantYes
cocoa processed with alkaliflavoringYes
coconut oilemulsifier, fatYes
corn starchthickenerYes
corn syrupsweetener, thickenerYes
cottonseed oilNO
cream of tartarleavener, acidulantYes
cyclamatessweetener (artificial)NO
datemleavening agentNO
dextrosesweetener, colorantYes
dicalcium phosphate
nutrient, texturizer, dough conditioner
Yes
dimethlpolysiloxaneantifoaming agentNO
dioctyl sodium sulfosuccinate
thickening agent, emulsifier
NO
dipotassium phosphateemulsifier, bufferYes
disodium calcium EDTAantioxidant, preservativeNO
disodium dihydrogen EDTApreservative, NO
disodium dihydrogen pyrophosphate
preservative, leavening agent
Yes
disodium guanylateflavor enhancerNO
disodium inosinateflavor enhancerNO
disodium phosphate
protein stabilizer, buffer, emulsifier
Yes
dl-alpha-tocopheryl acetate synthetic Vitamin E / preservative
NO
dutch cocoa (alkalized cocoa)flavoringYes
EDTAantioxidant, preservativeNO
egg albuminnutrient, whipping agentYes
Equalartificial sweetenerNO
epsilon polylysine metabolism, naturally occurring
Yes
erythorbic acidantioxidantYes
erythritolsugar alcoholYes
ethyl vanillinartificial vanilla flavoring agentNO
ethylene oxidepreservative, fumigantNO
ethylenediamine tetraacetic acid EDTApreservativeNO
ethyocyquinpreservative & pesticideNO
FD & C colorscolorant (artificial)NO
ferrous gluconatenutrient, colorantYes
foie grasduck liver pateNO
fructosesweetenerYes
fructose-glucose syrup
sweetener at less than 50% fructose
OK
fruit juice concentratessweetenerYes
fumaric acidacidulantYes
gelatingelling agentYes
glucono delta-lactoneacidulant, leavenerYes
glucose-fructose syrupHFCS (Europe/Canada)NO
glycerinhumecant, flavor & color solventYes
GMP (disodium guanylate)flavor enhancerNO
guar gumthickener, filler, fiberYes
41
BOOT LIST Continued
gum acaciastabilizerYes
gum arabicemulsifier, stabilizerYes
gum karayaemulsifier, texturizerYes
gum tragacanthstabilizer, thickenerYes
hepta-esters of sucroseemulsifierNO
hexa-esters of sucroseemulsifierNO
high fructose corn syrupsweetener, thickenerNO
honeysweetenerYes
hydrogenated oil or fat
treated oil to prolong shelf
NO
(artificial trans fats)
life, provide texture, body
hydrogenated starch hydrolysate
sweetener, bulking agent
NO
hydrolized plant proteinflavor enhancerYes
hydrolyzed vegetable proteinflavor enhancerYes
IMP (disodium inosinate)flavor enhancerNO
invert sugarsweetenerYes
irradiated foods
sterilized by high energy radiation
NO - single source spices, produce, fresh meat & dairy
isoglucoseHFCS (Europe/Canada)NO
isolated soy proteinnutrient, filler, binderYes
lactic acidacidulant, antioxidantYes
lactitolsweetener, bulking agentYes
lactose (milk sugar)
humecant, crystalline control agent, Yes
sweetener
lead soldered cans
packaging (imported foods most likely)
NO
lecithinemulsifierYes
levulosesweetener (also known as fructose)Yes
locust bean gumthickener, stabilizerYes
magnesium carbonateanticaking agent, alkalaiYes
magnesium chloride
firming agent, color retention agent
Yes
magnesium stearatelubricant, binderYes
magnesium sulfatenutrientYes
malic acidacidulantYes
malt extractflavorantYes
maltitolsugar alcoholYes
malto-dextrintexturizer, flavor, dispersantYes
maltosesweetenerYes
mannitolsugar alcoholYes
maple syrupsweetenerYes
margarinebutter substituteNO
methyl parabennaturally occurring in fruits;Yes
esp blueberries
methyl siliconeantifoaming agent/antisplattering agent
NO
methylene chlorideused in coffee decaffinationNO
and spice extraction
microparticularized whey proteinfat substitiuteNO
modified food starchthickener, binder, stabilizerYes
mono- and diglyceridesemulsifierYes
mono- and diglycerides, aceytylatedemulsifierNO
esters of
mono and diglycerides, Diacetyl tartaric emulsifier
NO
and fatty acid esters of (DATEM )
mono and diglycerides, lactylated emulsifierNO
esters of
monocalcium phosphateleavening agentYes
monosodium glutamate (MSG)flavor enhancerNO
natamycin-cheese rinds
also known as pimaricin or
Yes
natacyn; mold inhibitor
natamycin-cheese slices, mold inhibitorNO
crumbles, shreds
nitrates/nitrites
antioxidant, flavor, color retention agent
NO
Nutrasweetartificial sweetenerNO
Oil, solvent extracted
chemical extraction of oil from
NO
42
BOOT LIST Continued
base material
oleoresin paprikaseasoning, colorantYes
Olestrafat substituteNO
oxystearinhydrogenated fatty acidNO
palm kernel oilemulsifier, fatYes
palm oilemulsifier, fatYes
papaintenderizerYes
partially hydrogenated oil
treated oil to prolong shelf life, NO
provide texture, body
pectingelling agent, stabilizer, thickenerYes
phosphoric acid
acidulant, flavoring agent, preservative
Yes
polydextrosefiber additive, humectant, thickener, NO
stabilizer
polysorbate 60emulsifiersNO
potassium acid tartrateleavener, acidulant Yes
(aka cream of tartar)
potassium benzoateantifungal agentNO
potassium bicarbonateleavener, alkaliYes
potassium bisulfitepreservative, antioxidant, NO
color retention agent
potassium bromate
dough conditioner, flour maturing agent
NO
potassium chloridenutrient, salt substituteYes
potassium citrate
nutrient, buffer, pH control agent, Yes
preservative
potassium gluconatenutrient, preservativeYes
potassium iodidenutrientYes
potassium lactate
naturally occurring in bananas & almonds
Yes
potassium metabisulfite
preservative, antioxidant, color
Yes - wines only
retention agent
potassium sorbatepreservative, antifungal agentNO
propionatesantifungal agentNO
propyl gallateantioxidantNO
propylene glycolhumecant, flavor solventNO
propylene glycol alginate
thickeneing agent, emulsifier
Yes
propylene oxide
used to pasteurize raw almonds
NO
pyrophosphate
used to extend shelf life & stop NO
formation of crystals
quinine (natural source)
flavoring agent Yes-naturally derived
ractpaminebeta-antagonist, drug classificationNO
rBGHgenetically modified growth hormoneNO-meats & milk
ribbon cane syrupsweetenerYes
rice syrupsweetenerYes
saccharinartificial sweetenerNO
silicon dioxide
flow agent for powdered foods; Yes
main ingredient diatomaceous earth
Simplessefat substituteNO
smoke flavoring (natural)flavorYes
sodium acetate
pH control agent, flavoring agent
Yes
sodium acid pyrophosphate
leavening agent, buffer
Yes
sodium alginatethickener, gelling agentYes
Sodium aluminum phosphateleavening agentNO
sodium aluminum phosphateleavening agentNO
sodium aluminum sulfateleavening agentNO
sodium ascorbateantioxidantYes
sodium benzoatepreservative, antifungal agentNO
sodium bicarbonate (aka baking soda)
leavening agent, buffer Yes
sodium bisulfitepreservative, antioxidant, colorNO
retention agent
sodium caseinate (milk protein)
nutrient, emulsifier, whipping agent
Yes
43
BOOT LIST Continued
sodium citratebuffer, preservative, emulsifierYes
sodium diacetatepreservativeNO
sodium erythorbateantioxidantNO
sodium ferrocyanide anti-caking agent, nutrientYes
soduium glutamateMSG, flavor enhancerNO
sodium hexametaphosphate
preservative, emulsifier, texturizer
NO
sodium hydroxide (caustic soda)
alkali, glazing agent
Yes
sodium metabisulfite-food additive
NO
retention agent
sodium metabisulfite-shipping
Yes
pads & winesretention agent
sodium nitrite
antioxidant, flavor, color retention agent
NO
sodium orthophosphate protein stabilizer, buffer, emulsifier, Yes
antimicrobials
sodium phosphate
protein stabilizer, buffer, emulsifier, Yes
leavening agent
sodium propionatepreservative, antifungal agentNO
sodium pyrophosphateleavening agent, preservativeYes
sodium silcoaluminateanti-caking agentNO
sodium stearoyl-2-lactylate
dough conditioner, emulsifier, NO
whiping agent
sodium sulfitepreservativeNO
sodium thiosulfateantioxidantNO
sodium tripolyphosphatepreservativeNO
solvent extracted oils
oils extracted with chemical solvents
NO
sorbic acidpreservative, antifungal agentNO
sorbitolsugar alcoholYes
sorghumsweetenerYes
soy protein isolatesnutrient, filler, binderYes
stannous chloridecolor retention, antioxidantNO
SucanatsweetenerYes
succinic acidflavor enhancer, neutralizing agentNO
sucraloseartificial sweetenerNO
sucrose polyesterfat substituteNO
sugar, white & brownsweetenerYes
sulfites (sulfur dioxide)
Yes
retention agent
Sweet-n-Lowartificial sweetenerNO
tartaric acidacidulantYes
TBHQ (tetiary bulyhydroquinone)antioxidantNO
tetrasodium EDTApreservative NO
texturized vegetable protein
soy protein meat substitute
Yes
thiamin mononitratenutrient (vitamin B1)Yes
titanium dioxidecolorantYes
tocopherolsantioxidant, nutrient (vitamin E)Yes
tricalcium phosphate
anti-caking agent, buffer, nutrient
Yes
triclosanbacteriacideNO
tumericspice and colorantYes
TVP soy protein meat substituteYes
vanillinartificial flavor enhancerNO
vegetable gumsthickener, stabilizer, emulsifierYes
vital wheat glutenenhances dough strength andYes
structure of breads
wheynutrient, flavor, fillerYes
xantham gumthickener, stabilizer, emulsifierYes
xylitolsugar alcoholYes
44
Appendix H
Planogram Program
and Requirements
45
Appendix H
Planogramming Your Project
Getting an item approved, merchandised and communicated to the stores at Earthfare
is advanced and second to none as far as speed to shelf. Our state of the art processes and technologies
provide for the execution of new products to get into the right location, based on the correct number of
facings all as a result of analyzing multiple performance factors thru space management best business
practices. It is thru these processes that we all benefit by maximizing our efforts to produce the greatest
return for both our companies.
Getting Your Product Planogrammed
A very important part of getting your product approved and on the shelf, is to get it planogrammed within our
process and adhering to the guidelines below. It is our objective to be first to market and on the shelf and we
need your help to accomplish that. Our planogram team is through a partnership with Planogramming Solutions,
Inc. As many of you might already know PSi, they provide us the most enhanced technology space management
experience in the industry. For over 13 years, our partnership with PSi allows us to communicate monthly planogram updates to all stores, for all categories, initiating resets and store openings in record time that provides us
performance analysis in category management looking at products, categories, stores weekly sales, gross profit,
performance per linear ft., turns and return on inventory investment to name a few as no one can.
The most important thing that you can do to make this process work smoothly is to communicate with PSi and
make sure that they have your product catalogued and imaged in their system. If necessary, you may have to send
a product sample by following the instructions below:
For the purpose of computerized planogramming, one live product sample in saleable condition for each
of the new items that have been or will be approved for retail distribution needs to be sent to PSi. Please, ensure
proper packing and also include any special merchandising instructions or materials that also will
be needed (i.e. trays, display case, etc.) Include your name, company and phone number in the case you
need to be contacted. If requested, PSi will be glad to provide back this product information for any other future
planogramming requests.
Ship to:
Planogramming Solutions, Inc.
Attn: Image Lab
9080 Golfside Drive
Jacksonville, Florida
32256
(904) 448-0834
46
Appendix I
Category Management
Timeline Planner 2016
47
CATEGORY MANAGEMENT
TIMELINE PLANNER 2016
JANUARY
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
Grocery
SEASONAL - VALENTINE'S DAY
Dwight Richardson
10/3/2015
October
January
Floral
Derek Campbell
10/3/2015
October
January
Meat & Seafood
Paul Stanton/Justin Betson
10/3/2015
October
January
Amanda Julian & Fauna Hartley
Bakery
10/3/2015
October
January
Wellness
Essential Fatty Acids
Misty Turbeville
10/10/2015
October
January
Wellness
Brain, Eyes & Heart / Antioxidants
Misty Turbeville
10/10/2015
October
January
Wellness
Baby & Children's Health
Misty Turbeville/Liz Rodriguez
10/10/2015
October
January
Grocery
Baby Food & GM
Eric Bielsky
10/10/2015
October
January
Wellness
Immune Health
Misty Turbeville
10/10/2015
October
January
Wellness
Travel Sizes
Dave Pimental
10/10/2015
October
January
Dairy
Vegan
Melissa Coppel
10/17/2015
October
January
Dairy
Milk & Milk Alternatives
Melissa Coppel
10/17/2015
October
January
Grocery
Salty Snacks
Eric Swanson
10/24/2015
November
January
Grocery
Canned Fish/Seafood & Meat
Kevin Maddox
10/24/2015
November
January
Eric Swanson
10/24/2015
November
January
Dwight Richardson
10/24/2015
November
January
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
Grocery
Grocery
Jerky
Dried Fruits
FEBRUARY
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Floral/Produce
SEASONAL - EASTER
Derek Campbell/Jeffery Owens
10/31/2015
November
February
Meat & Seafood
Bakery
Grocery
Wellness
Wellness
Wellness
Wellness
Dairy
Grocery
Grocery
Grocery
Grocery
Grocery/Wellness
Frozen
Frozen
Frozen
Frozen
Frozen
Frozen
SEASONAL - EASTER
SEASONAL - EASTER
SEASONAL - EASTER
Probiotics
Oral Care
Aloe Vera
First Aid, Sun & Bug
Yogurt & Probiotics
Salad Dressing
Condiments & Sauce/ Marinades
Vinegars
Cereal Cold & Granola I
Nutrition & Protien Bars
Meat & Meat Alternatives
Entrées
Fruit & Veggies, Potatoes
Pasta
Pizza
Appetizers & Handheld/Pockets
Dwight Richardson
Misty Turbeville
Liz Rodriguez
Misty Turbeville
Dave Pimental
Melissa Coppel
Kevin Maddox
Kevin Maddox
Eric Bielsky
Kevin Maddox
Eric Bielsky/Dave Pimental
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
10/31/2015
10/31/2015
10/31/2015
11/7/2015
11/7/2015
11/7/2015
11/7/2015
11/14/2015
11/14/2015
11/14/2015
11/14/2015
11/14/2015
11/14/2015
11/21/2015
11/21/2015
11/21/2015
11/21/2015
11/21/2015
11/21/2015
November
November
November
November
November
November
November
November
November
November
November
November
November
December
December
December
December
December
December
February
February
February
February
February
February
February
February
February
February
February
February
February
February
February
February
February
February
February
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
11/28/2015
11/28/2015
11/28/2015
11/28/2015
11/28/2015
12/5/2015
12/5/2015
12/5/2015
12/5/2015
12/5/2015
12/12/2015
12/12/2015
12/12/2015
12/12/2015
December
December
December
December
December
December
December
December
December
December
December
December
December
December
March
March
March
March
March
March
March
March
March
March
March
March
March
March
MARCH
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Frozen
Frozen
Frozen
Frozen
Frozen
Wellness
Wellness
Wellness
Wellness
Wellness
Grocery
Grocery
Grocery
Dairy
Ice Cream & Novelties
Desserts
Breakfast
Bread
Ice Cream Cones & Toppings
Digestion/Cleansing/Detox
Aromatherapy & Candles
Hair Color / Styling
Shampoo & Conditioner
Sleep & Stress / Energy
Water (Incl. Coconut, Alternative, Sparkling)
Shelf Stable Beverages (Soda, Iced Tea, Alt. & Mixers)
Shelf Stable/Aseptic Juice
Refrigerated Juice
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Misty Turbeville
Liz Rodriguez
Liz Rodriguez
Liz Rodriguez
Misty Turbeville
Eric Swanson
Eric Swanson
Eric Swanson
Melissa Coppel
Page 1 of 4
CATEGORY MANAGEMENT
Grocery
Grocery/Wellness
Grilling & Charcoal
Refrigerated Beverages (RTD Single Serve)
Dwight Richardson
Eric Swanson/Dave Pimental
12/12/2015
12/12/2015
December
December
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
April
April
April
April
April
April
April
April
April
April
April
April
April
April
April
APRIL
March
March
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Grocery
Grocery
Grocery
Grocery
Grocery
Wellness
Wellness
Wellness
Wellness
Grocery
Floral
Meat & Seafood
Bakery
Deli
Bulk Foods
Cookies/ Crackers
Paper Products, Bags & Wrap/Foil
Nutbutter & Spreads, Jams & Jelly
Shelf Stable Milk Alternatives
Paper Towels & Bath / Facial Tissue
Bath & Shower Gel (Scrubs & Salts)
Soap (Bar & Liquid)
Joint Health
Sports Nutrition & Protein Powders
SEASONAL - SUMMER
SEASONAL - SUMMER
SEASONAL - SUMMER
SEASONAL - SUMMER
SEASONAL - SUMMER
Pre-Packaged Bulk, Fruit & Snacks (Trail Mixes)
Eric Swanson
Melissa Coppel
Eric Swanson
Kevin Maddox
Melissa Coppel
Liz Rodriguez
Liz Rodriguez
Misty Turbeville
Dave Pimental
Dwight Richardson
Derek Campbell
Maggie McIlvaine
Dwight Richardson
12/26/2015
12/26/2015
12/26/2015
12/26/2015
12/26/2015
1/2/2016
1/2/2016
1/2/2016
1/2/2016
1/9/2016
1/9/2016
1/9/2016
1/9/2016
1/9/2016
1/16/2016
January
January
January
January
January
January
January
January
January
January
January
January
January
January
January
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
1/30/2016
1/30/2016
1/30/2016
1/30/2016
1/30/2016
2/6/2016
2/6/2016
2/6/2016
2/13/2016
2/13/2016
2/13/2016
February
February
February
February
February
February
February
February
February
February
February
May
May
May
May
May
May
May
May
May
May
May
MAY
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Wellness
Wellness
Wellness
Wellness
Wellness
Grocery
Grocery
Grocery
Grocery
Grocery
Grocery
Aminos
Calcium & Minerals
Facial Care & Cosmetics
Vitamin C
Vitamin A,B,D,E & K
General Merchandise (GM)
Cleaning & Laundry
Pet (Food & Care)
Oil (Coconut, Cooking& Olive)
Pasta Meals
Pasta & Pasta Sauce
Dave PImental
Dave Pimental
Liz Rodriguez
Misty Turbeville
Misty Turbeville
Melissa Coppel
Melissa Coppel
Melissa Coppel
Eric Bielsky
Kevin Maddox
Dwight Richardson
Page 2 of 4
CATEGORY MANAGEMENT
JUNE
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
Wellness
Wellness
Wellness
Wellness
Grocery
Grocery
Grocery
Grocery/Bulk
Grocery
Grocery/Wellness
Tea - Medicinal
Lip Balm
Multi-Vitamins
Super Foods
Salty Snacks II
Rice Cakes
Clip Strips
Tea - Bagged/Bulk
International Foods - Asian, Kosher,Latin
Front End Cooler Program
Dave Pimental
Liz Rodriguez
Dave Pimental
Misty Turbeville
Eric Swanson
Eric Swanson
Melissa Coppel
Dwight Richardson
Kevin Maddox
Eric Bielsky/Karen Lewis
3/5/2016
3/5/2016
3/5/2016
3/5/2016
3/12/2016
3/12/2016
3/12/2016
3/19/2016
3/19/2016
3/19/2016
March
March
March
March
March
March
March
March
March
March
June
June
June
June
June
June
June
June
June
June
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
July
July
July
July
July
July
July
July
July
July
July
July
JULY
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Wellness
Wellness
Grocery
Produce
Deli
Meat
Bakery
Grocery
Bulk Foods
Grocery
Grocery
Grocery
Deodorant & Shave
Women's / Men's Health
SEASONAL - BACK TO SCHOOL
Lunchbox
BULK FOODS I
Coffee & Coffee Filters
Rice & Beans (DRY)
Soup & Broth
Liz Rodriguez
Misty Turbeville
Dwight Richardson
Jeffery Owens
Maggie McIlvaine
Paul Stanton
Melissa Coppel
Dwight Richardson
Melissa Coppel
Kevin Maddox
Kevin Maddox
3/26/2016
3/26/2016
4/9/2016
4/9/2016
4/9/2016
4/9/2016
4/9/2016
4/9/2016
4/16/2016
4/23/2016
4/23/2016
4/23/2016
April
April
April
April
April
April
April
April
April
May
May
May
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
August
August
August
August
August
August
August
August
August
AUGUST
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Grocery
Grocery
Grocery
Wellness
Wellness
Wellness
Dairy
Grocery
Grocery
Hot Cereal & Cereal Bars
Cereal Cold & Granola II
Candy/ Chocolate
Herbs & Extracts / Bulk Herbs
Fem Hy
Home & Yoga
Eggs, Butter, Cheese & Cultures
Honey & Syrup (Sweetners)
Baking & Spices
Kevin Maddox
Kevin Maddox
Dwight Richardson
Dave Pimental
Liz Rodriguez
Dave Pimental
Melissa Coppel
Melissa Coppel
Melissa Coppel
4/30/2016
4/30/2016
4/30/2016
5/7/2016
5/7/2016
5/7/2016
5/14/2016
5/14/2016
5/14/2016
May
May
May
May
May
May
May
May
May
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
5/28/2016
5/28/2016
5/28/2016
6/11/2016
6/11/2016
6/11/2016
6/11/2016
6/11/2016
6/11/2016
6/11/2016
6/11/2016
6/18/2016
6/18/2016
6/18/2016
6/25/2016
June
June
June
June
June
June
June
June
June
June
June
June
June
June
July
September
September
September
September
September
September
September
September
September
September
September
September
September
September
September
SEPTEMBER
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Wellness
Wellness
Wellness
Bakery
Frozen
Frozen
Frozen
Frozen
Frozen
Frozen
Grocery
Grocery
Bakery
Bulk Foods
Dairy
Body Tools
Lotion
BULK Body Care
SEASONAL - HALLOWEEN
Meat & Meat Alternatives II
Entrées II
Fruit & Veggies, Potatoes II
Pasta II
Pizza II
Appetizers & Handheld/Pockets II
SEASONAL - HALLOWEEN
SEASONAL - BAKING
SEASONAL - BAKING
SEASONAL - BAKING
Milk & Milk Alternatives II
Dave Pimental
Liz Rodriguez
Liz Rodriguez
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Melissa Coppel
Dwight Richardson
Melissa Coppel
Page 3 of 4
CATEGORY MANAGEMENT
Grocery
Grocery
Grocery
Salsa & Dips
Baby Food & GM II
Yogurt & Probiotics II
Eric Swanson
Eric Bielsky
Melissa Coppel
6/25/2016
6/25/2016
6/25/2016
July
July
July
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
October
October
October
October
October
October
October
October
October
October
October
October
October
October
OCTOBER
September
September
September
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Wellness
Wellness
Wellness
Wellness
Wellness
Grocery
Bulk Foods
Frozen
Frozen
Frozen
Frozen
Grocery
Grocery
Grocery
SEASONAL - Cold, Flu & Immune
Sports Nutrition & Protein Powders
Weight Management & Blood Sugar
Homeopathy
Facial Care & Cosmetics II
SEASONAL - Cold & Flu
BULK FOODS II
Ice Cream & Novelties II
Desserts II
Breakfast II
Bread II
Canned Fruit
Raw Foods
Canned Beans, Veg & Tomatoes
Misty Turbeville
Dave Pimental
Dave Pimental
Misty Turbeville
Liz Rodriguez
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Dwight Richardson
Kevin Maddox
Eric Bielsky
Kevin Maddox
7/2/2016
7/2/2016
7/2/2016
7/2/2016
7/2/2016
7/2/2016
7/9/2016
7/9/2016
7/9/2016
7/9/2016
7/9/2016
7/16/2016
7/16/2016
7/16/2016
July
July
July
July
July
July
July
July
July
July
July
July
July
July
NEW ITEM
SUBMISSION ENDS
CATEGORY REVIEW
MONTH
STORE RESET
MONTH
7/30/2016
7/30/2016
August
August
November
November
NOVEMBER
KEY DATES
DEPARTMENT
CATEGORY
CATEGORY
MANAGER
Grocery
Meat
SEASONAL - HOLIDAY (Tgiving / Christmas)
SEASONAL - HOLIDAY (Tgiving / Christmas)
Dwight Richardson
Paul Stanton
Page 4 of 4
Appendix J
Active and Passive
Sampling Firm
52
Active Sampling Form FY-2016
Category Mgr: SELECT CATEGORY MANAGER
Date:
Submitted by:
Billing Address: MUST BE COMPLETED
Month: SELECT A MONTH
Name:
Name:
Brand:
Company:
Company:
Phone:
Address:
Demo Fee:
SELECT FROM DROPDOWN
Total Fee:
BUY IN DATES
(discount active for purchasing)
Fax:
SELECT DATES
E-mail:
E-mail:
Phone:
PROMOTIONAL DATES
(discount active for EF customers)
SELECT DATES
PRODUCT ALLOWANCE
All active & passive demos require a product allowance, product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment
within 20 days of receipt of invoice. All active demos and free product not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI
administration fee.
Item information
UPC (11 digits)
NO DASHES OR
SPACES
PLEASE
Check
Digit
(12th
digit)
REGULAR COST
Description
Pack
Distributor
MUST BE
Size COMPLETED Dist. Item #
COST
MSRP
PROMO COST
COST
MSRP
Other Comments:
AVL 100
Select Stores for
demos:
ATH 300
AVL 105
AUG 310
GSO 110
PCH 320
TLH 550
JAX 555
GNE 560
NBL 670
CAR 675
FWA 680
CLT 120
CMG 325
CLT 125
DCR 330
BNE 130
RAL 140
KNX 400
AKR 600
GRW 685
KMZ 700
HTR 160
CAR 145
KNX 405
DAY 610
JNC 410
CLE 620
ALL STORES
CHS 200
CHA 420
CLB 630
SMR205
AUB 500
LOU 650
COL 220
HSV 510
GVL 240
MGM 520
RCK 250
BHM 530
Passive Sampling Form FY-2016
Category Mgr: SELECT CATEGORY MANAGER
Date:
Submitted by:
Billing Address: MUST BE COMPLETED
Month: SELECT A MONTH
Name:
Name:
Brand:
Company:
Company:
Phone:
Address:
Demo Fee:
PASSIVE - 1 case of product per store
Total Fee:
Fax:
BUY IN DATES SELECT DATES
E-mail:
(discount active for purchasing)
E-mail:
Phone:
PROMOTIONAL DATES
(discount active for EF customers)
SELECT DATES
PRODUCT ALLOWANCE
All active & passive demos require a product allowance, product billing will be completed by Earth Fare to the manufacturer/broker. This form commits the manufacturer/broker to payment
within 20 days of receipt of invoice. All active demos and free product not paid within 20 days will be deducted after invoice proof of performance. All UNFI deductions will result in a UNFI
administration fee.
Item information
UPC (11 digits)
NO DASHES OR
SPACES
PLEASE
Check
Digit
(12th
digit)
REGULAR COST
Description
Pack
Distributor
MUST BE
Dist. Item
Size COMPLETED
#
COST
MSRP
SMR205
COL 220
PROMO COST
COST
MSRP
Other Comments:
AVL 100
Select Stores for
demos:
ATH 300
TLH 550
AVL 105
AUG 310
JAX 555
GSO 110
PCH 320
GNE 560
CLT 120
CMG 325
CLT 125
DCR 330
BNE 130
RAL 140
KNX 400
AKR 600
CAR 145
KNX 405
DAY 610
HTR 160
JNC 410
CLE 620
CHS 200
CHA 420
CLB 630
AUB 500
LOU 650
HSV 510
GVL 240
MGM 520
RCK 250
BHM 530
Appendix K
Store Listing
55
Appendix K
56
STORE
LOCATIONS
ALABAMA
Auburn
Huntsville
FLORIDA
Gainesville
Jacksonville - North
Tallahassee
GEORGIA
Athens
Augusta - Martinez
Cumming
Decatur
Peachtree Corners - Atlanta
INDIANA
Carmel
Fort Wayne
Greenwood
Noblesville
MICHIGAN
Kalamazoo
NORTH CAROLINA
Asheville - South
Asheville - West
Boone
Cary
Charlotte - Ballantyne
Charlotte - South Park
Greensboro
Huntersville
Raleigh
OHIO
Akron - Fairlawn
Cleveland - Fairview Park
Columbus
SOUTH CAROLINA
Charleston
Columbia
Greenville
Rock Hill
Summerville
TENNESSEE
Chattanooga
Johnson City
Knoxville - Bearden
Knoxville - Turkey Creek
57
Appendix L
Contacts
58
Appendix L
Contacts at Earth Fare
Should you need to make contact with a specific area and company individual, please refer to the following list:
• Merchandising Contacts
Grocery - Eric [email protected]
Grocery administration and rebates - Stacy Clark [email protected]
Wellness - Karen Lewis [email protected]
Food Service & Bakery - Paul Cassara [email protected]
Specialty - Tina [email protected]
Meat & Produce - Paul Stanton
[email protected]
Private Label - Chris Slick [email protected]
• Accounts [email protected]
• Store Operations and Deliveries Contact
Jenny Frye [email protected]
•
Finance Department Contacts
General - Scott McDonald Accounts Payable (including EFT and Insurance)
Scott McDonald [email protected]
[email protected]
• Real Estate Contact
Steve [email protected]
• Store Construction, Stores Repairs and Maintenance Contact
Jeff Jones [email protected]
• IT Contact
Eric Richbourg [email protected]
• General Inquiries
Marsha Passoja [email protected]
Main reception number: 828-281-4800
• Mailing Address
Earth Fare, Inc.
220 Continuum Dr.
Fletcher, NC 28732
59

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