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The official ITB daily | 12 March 2011 Issue 4 Thai triumph A positive 2010 has given Thailand something to smile about. 3 Rio-ver the moon Brazil goes nuts as it prepares to host two mega-sporting events. 4 Fiesta Mexicana All song and dance as tourists flood back to Mexico. Great guns: The US is dishing out the dollars to boost tourism. Quake rocks Japan New York and Orlando both set for 50 million visitors US tourism – yes we can! With up to $200 million in marketing funds burning a hole in their pockets, American travel chiefs are confident of turning a good 2010 into a fantastic 2011 sar a m acefield T he US tourism industry is back with a bang as rising arrivals and a surge in marketing funds promise to make it one of the most popular destinations on the planet. Last year proved a crucial turning point in the country’s recovery as tourists flocked to the land of Uncle Sam in greater numbers. This year marks the launch of a new tourism promotional fund that will channel huge sums into promoting “Destination USA” to the world. US Travel Association president and chief executive Roger Dow claimed the funding of up to $200 million will propel the country into what he termed the “top league”. Overseas arrivals rose two per cent in 2010 to reach a total of 25.7 million. “I think we are going to be up about 2.5 per cent this year, with spend rising by up to six per cent,” said Dow. “The wild card is what is going on in the Middle East and the price of oil.” Last year, the German market increased nearly three per cent to 1.7 million, and Dow predicted that it will hit 1.85 million in 2011. However, economic woes in the UK took their toll, reducing the number of British visitors by 200,000 to 3.7 million. But the UK is a rare black spot in an otherwise optimistic picture for USA 7 tourism. American exhibitors said the mood at this year’s ITB is more buoyant than ever. “There is a lot of enthusiasm and optimism. People are feeling bullish,” said Christopher Heywood, NYC & Company vice-president of public relations. Having attracted 48.7 million visitors last year, New York hopes to hit 50 million in 2012, but it may be beaten by Orlando. The Florida theme park capital is confident of becoming the first US destination to welcome 50 million visitors in a single year, helped by the magical draw of a Harry Potter attraction at the Universal theme park, which opened in 2010. fvw Hall 2.1 Nations bordering the Pacific went on tsunami alert yesterday after a devastating earthquake hit Japan. At least 1,000 people were reported killed as a massive wave swept over the country’s north-east coast. Flights were cancelled at Tokyo’s Narita airport. Following the 8.9 magnitude quake, said to be the most powerful ever to hit Japan, warnings were issued to potentially affected nations and islands in the Pacific Rim, including Australia, New Zealand and the US state of Hawaii. However, they were lifted for most of the region later in the day. sm See you next year! After four ITB Dailies it’s time for the fvw team to head home after another great week in Berlin. A weekend of unbelievable. A lifetime of unforgettable. Emirates Palace Hotel Visit a world that exists beyond the imagination. Where every wish is granted. Every dream, indulged. And every day is filled with exquisite luxury. Here time is forgotten. Splendour is found. In a place where extraordinary moments are born. And you think you’ve seen it all? Abu Dhabi. Travellers welcome. Recommended as a Top 10 destination to visit by Frommer’s and Lonely Planet travel guides. Visit us at Hall 22b, Stand No. 210. daily 3 Tourism authority unveils Bangkok Stopover campaign Editorial Triumphant Thais turn it around Sales rocket in final quarter of 2010 after political protests cause a mid-year decline Paul Needham fvw ITB Daily English editor Dear ITB visitor Long-haul destinations have got off to an excellent start in 2011. Whether North or South America, Asia or Africa, most countries recovered well in 2010 and enjoyed rising visitor figures. Good growth can be expected this year too thanks to better economic conditions in most major outbound markets. The main cloud on the horizon is the rising oil price, which is being driven up by uncertainty about the Middle East situation. If fuel costs rise dramatically, this could put a brake on growth for some destinations. Increasingly punitive departure taxes in some European countries are not helping either. However, most international trade visitors can return home from ITB feeling confident about their business prospects for the rest of the year. Marketing budget trebled after 7.2 per cent visitor increase last year Canada targets German holidaymakers Canada is spending big on the German market to boost visitor figures again this year. In 2010, arrivals from Germany were up 7.2 per cent to 332,000. “And 2011 will be even better,” predicted a confident Charles McKee, vice-president of the Canadian Tourism Commission. Positive factors include increased marketing, a stronger German economy and the Winter Olympics in Vancouver. Tourism chiefs have decided to focus their spending on the country’s major source markets. The budget for Germany has been trebled, in part with funds taken from the US market, McKee said. Canada also plans to launch a new training programme for German travel agents. pn Hall 2.1, Stand 391 Strong Thais: 2010 ended 12 per cent higher than 2009, and the country is optimistic about returning even better figures this year. SAR A M ACEFIELD T hailand has plenty to smile about as it starts 2011. Last year’s political protests have been put well and truly behind it after the tourist industry staged a remarkable comeback in the final months of 2010 to end on a high. Despite a fall in demand from April to September, tourists returned in strength in the last three months of the year, pushing arrivals up to 15.8 million, a 12 per cent rise over 2009. The recovery has given the Tourism Authority of Thailand confidence to predict another increase this year to 16 million visitors. TAT hopes two new campaigns will stimulate further growth. A Bangkok Stopover promotion, revealed at ITB this week, aims to tap the 3.4 million passengers who pass through the city’s airport each year on their way to other destinations. “We want to encourage people to stop in Bangkok for a few days,” said TAT Maldives tees up “floating golf” Visitors could be playing one of the most unusual rounds in the world if a plan being worked on by the Indian Ocean atoll nation comes to fruition photo: Digital Vision T Water feature: The Maldives has leased five lagoons near Male to a Dutch company to create a unique golf course. fvwdaily ITB 12.3.2011 ourists could be golfing on the Maldives if a plan hatched by the Indian Ocean country’s new tourism minister takes off. Sceptics might quip that golfers would be teeing off on one atoll and sinking their putts on the next, but Mariym Zulfa insists she is serious. Five lagoons around the capital, Male, have been leased to a Dutch firm which aims to turn the “floating golf courses” project into reality by 2013. Another idea dreamed up by the minister, who took up her post five months ago, is for an international beach games tournament. This has been organised for September and will be staged across several islands. In addition, an angling competition will take place in November. More conventionally, several new hotels will open on the Maldives this year. The Six Senses Laamu will welcome guests from 2 April. The Per Aquum Retreats & Resort Niyama on the Dhaalu atoll could follow in October, and an Amari hotel is scheduled to open on the Addu atoll in late 2011. The Maldives saw strong growth last year, with a 20.7 per cent rise to 792,000 international arrivals. Germany is the fourth-largest market for the island nation behind China, the UK and Italy. Last year, German visitor numbers rose by 8,000 to 77,000. PN Hall 5.2a, Stand 107 governor Suraphon Svetasreni. “This is a good appetiser marketing campaign, encouraging people to come back for the main course of a holiday later.” As part of the promotion, which launches officially in Europe next month, TAT will offer discount vouchers for city experiences. This week, TAT also unveiled a link with Eva Air to attract more European families as part of an Amazing Thailand – Amazing Family promotion. The deal includes special child fares and free places for infants between May and October. Thailand is stepping up its core Amazing Thailand campaign after adding the tagline Always Amazes You to emphasise the varied experiences the country offers compared with other holiday destinations. It is also building on its green credentials. This week, TAT launched its first Green Awards for the German marfvw ket at ITB. Hall 26b, Stand 221 24 properties opening in 2011 New York hoteliers spread their wings A spate of hotel openings outside New York’s midtown Manhattan tourist hub is helping to open more of the Big Apple to visitors. It may be the city that never sleeps, but travellers needing some shut-eye will soon be able to choose from properties in SoHo, Brooklyn, Queens and Harlem, which is gaining its first new hotel since 1967. New York’s 86,000 existing hotel rooms will be bolstered by 24 additional properties in total this year. September marks the tenth anniversary of the 9/11 World Trade Center atrocity. Following commemorative ceremonies on the 11th, a memorial to those who died will be unveiled the following day. sM Hall 2.1, Stand 411 4 daily Brazil trains hard for big sports days More Mecca hotels Billions of dollars pumped into infrastructure ahead of 2014 World Cup and 2016 Olympics B razil is kicking off a new campaign to target niche markets, and gearing up to host two sporting mega-events over the next few years. The country is investing heavily in infrastructure for the FIFA World Cup in 2014 and Olympic Games in 2016. It will spend $4 billion alone on improving local transport in 12 cities, and has pumped cash into upgrading accommodation. “We have enough hotels and are now renovating and re-designing the stadiums,” said Mário Moysés, new president of the Brazil Tourist Board (Embratur). A new marketing campaign is being developed to promote the country’s diversity. “We want to show the different faces of Brazil” said Moysés. “Many tourists only think of Rio or the Iguazú Falls, but the country has much more to offer.” The campaign will highlight adventure trips, culture, cuisine and sport, as well as the many different regions. Eco-tourism and adventure travel in particular are in the spotlight at ITB this year. Brazil also wants to establish itself as a leading destination for gay tourists and has teamed up with the International Gay & Lesbian Travel Association. Specific products and services will be developed for this fast-growing market segment. “Gay tourism is hugely important for Brazil,” said Moysés. In all, Brazil aims to grow last year’s figure of 5.5 million foreign tourists to eight million in 2014 and then higher still to ten million by 2020. Embratur wants to stimulate sales from traditional markets such as the UK and Germany, and win more business from Scandinavia and South America. Last year, tourist spending in Brazil rose 11.6 pn per cent to $5.9 billion. On the cards: Brazil is selling diversity at ITB this year, ranging from sport to specialist gay holidays. Hall 1.1, Stand 203 Three upmarket hotels directly overlooking the Grand Mosque in Mecca are opening to meet strong peak-season demand in the city. The 858-room, 76-storey Makkah Clock Royal Tower, with a giant 40-metre clock showing “Mecca Time”, and the 209-suite Raffles Makkah Palace opened last year. A 1,570-room Swissotel Makkah will follow this summer. “There were not enough rooms in the past. These hotels solve a major capacity problem,” said Khaled Yamak, business development director for all three properties. Hall 22b, Stand 200a Steigenberger adds Steigenberger Hotels is set to open 12 new hotels in Germany, Austria and Switzerland between now and 2013. The openings include two properties in Bremen and one at the new Berlin Brandenburg International airport. Hall 9, Stand 218 Vietnam looks up Pushing the boat out: Cruise revenues jumped 7.2 per cent last year. Research reveals bookings topped 1.6 million for 2010 German cruise market steams ahead The German cruise market continued to expand last year but average prices dropped, according to the annual market survey by the German Travel Association (DRV). The research revealed that a total of 1.6 million Germans booked an ocean or river cruise in 2010. “The cruise market has been getting bigger for years and proved itself a growth driver again in 2010 for the German tourism market,” said Sebastian Ahrens, a member of the DRV cruise committee. Ocean cruise lines increased their revenues 7.2 per cent to two billion euros last year, while passenger volumes soared 18.9 per cent to 1.2 million. The average cruise price dropped by 185 euros. River cruises were also popular, with a 9.3 per cent rise to 433,000 passengers. The German ocean cruise market is the secondlargest in Europe. PN Travel GDP up 4.5 per cent in 2011 Tourism tipped to create jobs galore Travel and tourism will contribute an additional 4.5 per cent to gross global domestic product in 2011, according to a forecast published by the World Travel & Tourism Council. The research, which was carried out in partnership with Oxford Economics, said the sector will create three million new jobs globally this year. Worldwide, tourism accounts for 99 million jobs directly and 259 million indirectly, amounting to 8.9 per cent of global employment. WTTC president and CEO David Scowsill expects all these figures to grow. “Over the next ten years, travel and tourism’s contribution to GDP is forecast to rise by 4.2 per cent annually to $9.2 trillion, creating 65 million new jobs,” he said. “And by 2021, one in ten people on the planet will be employed as a result of travel and tourism.” aC Vietnam is celebrating excellent figures for 2010, when foreign arrivals soared 35 per cent to 5.1 million. France remained the biggest European source market, rising 15 per cent to 200,000. Hall 26a, Stand 122 Berlin airport delay Visitors flying into Berlin for ITB next year will still be arriving at the old Tegel and Schönefeld airports. The new Berlin Brandenburg International airport, which is set to replace them, has postponed its opening by six months to June 2012 owing to new safety measures and delays caused by the bad weather in winter 2010. Hall 13, Stand 101 France tucks in France has created an annual Festival of French Gastronomy, to be held every September. Hall 2.2, Stand 201 6 daily Ï⁄Ë£\ ã^Ñ Ras Al Khaimah Ras Al Khaimah is a very charming emirate which is nested on the Hajar Mountains. It offers a colourful landscape, beautiful beaches and glowing deserts. This is all mixed with luxurious accommodations and Arabian hospitality. Dom Rep starts to put itself back on track Visitor numbers are recovering at last, although arrivals from Europe took a worrying downturn last year Republican party: The good times are beginning to return to the Dominican Republic, with construction under way on a luxury resort on the east coast. T he Dominican Republic is on the comeback trail. Visitor numbers slumped during the economic downturn of 2008 and 2009 but the Caribbean nation returned to growth in 2010. Total visitor numbers rose four per cent to 4.5 million. European visitor numbers, however, dropped slightly to 1.1 million. France and Spain, the two largest European source markets, slumped, while Italian visitor numbers dropped by one-third and the UK was also down. Germany was the only major European source market to grow. More than 180,000 Germans flew to the country last year, and there have been doubledigit growth rates for the destination since last summer. Undeterred by these mixed trends, the Dominican Republic is building up its tourism infrastructure. Tourism association Consejo de Fomento Turístico has launched 34 projects in which as much as $3.5 billion will be invested over the next decade. The mega-project Cap Cana, a luxury resort on the popular east coast, is making progress. Construction is under way on the self-proclaimed six-star Eden Roc hotel, which is scheduled to open this November. The 9,000 sq m complex, owned by Solaya Hotels & Resorts, will contain 38 suites and 43 rooms. Each will have a private swimming pool and wellness area. The $25 million Eden Roc will become one of the Leading Hotels of the World and aims to position itself as “the Monaco of the Caribbean”, according to Solaya president Franck Messiah. The neighbouring holiday villa complex Sotogrande, covering 52,000 sq m, will feature 122 units in 13 buildings. The Dominican Republic aims to convince Europeans that it has more to offer than just beaches. It is promoting the cultural heritage of Santo Domingo, “the first city in the New World”, and hopes to attract music fans to annual merengue festivals in the capital and Puerto Plata. In addition, tourism chiefs are aiming to develop eco-tourism and activity holidays, while the country’s golf courses and 11 blue flag beaches are also being PN highlighted. Hall 3.1, Stand 109 Lavish development combines beaches, golf and art Abu Dhabi builds holiday island next door A new holiday island is taking shape in the Gulf. Abu Dhabi’s Saadiyat Island, 500m from the main city, is intended to become a popular destination for beach holidays combined with golf and culture. The first homes have been completed, along with the 18-hole Saadiyat Beach Golf Club. The 300-room Park Hyatt Abu Dhabi Hotel and Villas will be the first hotel to open on the island later this year. In November, Starwood will open the 380-room St Regis Saadiyat Island Resort Abu Dhabi. Mandarin Oriental, Shangri-La and Rotana are all building properties on the island as well. One major feature of the island will be a Cultural District. The Louvre Abu Dhabi is set to open in 2013, followed by a Guggenheim Museum and national museum. PN Hall 22b, Stand 210 Culture vultures: The new Saadiyat Island includes a Cultural District. ITB 12.3.2011 fvwdaily daily 7 Russian arrivals set to soar Asia Pacific looks forward to growth Foreign visits to Asia Pacific countries will grow just under seven per cent over the next three years, according to figures released at ITB by the Pacific Asia Travel Association. Some of the highest growth will result from more travel within the region. Russia is also likely to surge as a source market, up 13 per cent annually by 2013. European visitor numbers will rise at a slower rate of five to six per cent, Foreign tourists up four per cent in 2010 Mexico toasts booking fiesta Negative stories about drug wars have not prevented a boom in sales, says minister Pa u l n e e d h a m photo: brand x M Building for success: Travel to Asia Pacific is forecast to grow seven per cent annually. but PATA deputy CEO John Koldowski stressed that the region remains of crucial importance to Asia. “Europeans rate very highly on other more sensitive measures of holiday activity. They tend to stay much longer than many other source markets and also tend to spend more,” he said. aC Hall 26a, Stand 101 exico is back on the tourism map in a big way in spite of negative publicity about drugs wars and safety fears. The country had a boom year in 2010 and is looking forward to another wave of visitors this year. “All our source markets grew apart from Cuba,” said tourism minister Gloria Guevara Manzo. The total number of foreign tourists visiting Mexico rose 4.4 per cent to 22 million last year. The land of mariachis and Mayans generated strong growth both from Europe and South America. The number of Russians flying to Mexico on holiday doubled last year, while Spain and Argentina both grew more than 30 per cent. Germany, the seventh-largest source market for Mexico, also did well. The number of Germans visiting the country rose 16 per cent to 163,000. “And 97 per cent of them return,” said the minister. Guevara Manzo denied that the highly publicised “drug wars” on the US border and in Mexico City are having any effect on travel to Mexico. “They do not impact tourism,” she said. She added that the distance Outstanding heritage: Mexico is celebrating its from the US border to the main Mayan and colonial past at ITB this year. tourist regions is enormous. “When something bad happens in Madrid, that does not stop people from travelling to Moscow,” she traditional destinations, such as the Riviera said, trying to make clear to Europeans just Maya, as well as its colonial heritage and cultural attractions. New tourist routes how big the country is. have been created for the central Mexican Mexico is spending more to cash in on its colonial cities. success and has declared 2011 as its Year of In all, Mexico has invested about $1 bilTourism. The marketing budget has been lion in its tourism infrastructure over the fvw increased by 17 per cent to $700 million. last four years. Hall 1.1, Stand 102 The country will continue to promote its