Request for Proposal #2016-001
Transcription
Request for Proposal #2016-001
Eastern Contra Costa Transit Authority Contract Documents and Specifications for Transit Operations Request for Proposal (RFP) #2016-001 Eastern Contra Costa Transit Authority Tri Delta Transit 801 Wilbur Avenue Antioch, CA 94509 February 1, 2016 2 Request for Proposal #2016-001 TABLE OF CONTENTS Section 1 NOTICE INVITING PROPOSALS 3 Section 2 KEY PROPOSAL DATES 6 Section 3 INFORMATION FOR PROPOSERS 8 Section 4 GENERAL CONDITIONS 31 Section 5 SPECIAL CONDITIONS 41 Section 6 SCOPE OF WORK 63 Section 7 PROPOSAL FORMS 105 Section 8 REQUIRED CERTIFICATIONS 117 Section 9 SAMPLE AGREEMENT 143 February 1, 2016 Eastern Contra Costa Transit Authority 3 Request for Proposal #2016-001 Section 1 NOTICE INVITING PROPOSALS February 1, 2016 Eastern Contra Costa Transit Authority 4 Request for Proposal #2016-001 NOTICE INVITING PROPOSALS FOR THE OPERATION OF FIXED ROUTE TRANSIT AND PARATRANSIT BUS SERVICES Notice and Invitation to Proposers Eastern Contra Costa Transit Authority (ECCTA), also known as Tri Delta Transit, a Joint Powers Agency located in eastern Contra Costa County, California, is accepting proposals for contracting the operation of its fixed route transit and paratransit services for a four year period plus three optional two year extensions. ECCTA will provide the successful Contractor all vehicles and operations facilities. ECCTA was formed in 1976 as a Joint Powers Agency (JPA) consisting of the cities of Antioch, Brentwood, Pittsburg and the county of Contra Costa. Oakley incorporated as a city and joined the JPA in 1999. ECCTA provides over 2.8 million fixed route trips and 140,000 paratransit trips each year to a population of nearly 306,000 residents in the 225 square miles of eastern Contra Costa County. This project shall include the furnishing of all labor and services as set forth in the Scope of Work section of the RFP. A pre-proposal conference will be conducted at 10:00 am, local time, on February 17, 2016, in the ECCTA boardroom located at 801 Wilbur Avenue, Antioch, California. Attendance at this conference is recommended but not required. Technical and Price Proposals are due to ECCTA on or before 2:00 pm, local time, on March 25, 2016, at ECCTA’s facility, 801 Wilbur Avenue, Antioch, California, 94509. Proposals received after said time or at any other place other than the time and place stated in the RFP will not be considered. Submitted proposals must include the ECCTA Proposal Cover Form and the ECCTA Price Proposal Form. Any proposal submitted without these forms will be considered non-responsive and will be rejected. Copies of the RFP documents may be obtained from: Ann Hutcheson Director of Administrative Services Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, CA 94509 Telephone: (925) 754-6622 Facsimile: (925) 757-2530 [email protected] February 1, 2016 Eastern Contra Costa Transit Authority 5 Request for Proposal #2016-001 It is the intent of awarding the contract according to the process and procedures described in the RFP. ECCTA intends to procure the highest quality service possible for the best value possible. Accordingly, the Proposal and Contract Award process contains seven periods: 1. 2. 3. 4. 5. 6. 7. RFP publication period Technical and Price Proposal submission period Technical Review Committee screening period On site interview period Technical Review Committee preliminary evaluation period Technical Review Committee recommendation period Contract award period Definition and terms of this seven-step process are contained in the Information for Proposers section of the RFP. This contract is subject to the receipt of financial assistance from the U.S. Department of Transportation and local sales tax funds, and may also be subject to a Grant Contract between the Metropolitan Transportation Commission and ECCTA. The contract is subject to laws and regulations governing the use of such funds. Proposers will be required to certify that they have not been suspended or debarred from participation in federally funded contracts. Proposers must also disclose lobbying activities. Full compliance with applicable Safety and Health Standards, Equal Employment Opportunity and Americans with Disabilities Act laws and regulations will be required of the successful proposer. ECCTA will affirmatively ensure that, in regard to any contract entered into pursuant to this Request for Proposal (RFP); Disadvantaged Business Enterprises will be afforded full opportunity to submit proposals in response to this request and will not be discriminated against on the basis of race, color, sex, or national origin. Submittals shall be in accordance with the requirements set for in the Request for Proposal documents. Submission of a proposal shall constitute a firm offer to ECCTA. Office of the CEO February 1, 2016 February 1, 2016 Eastern Contra Costa Transit Authority 6 Request for Proposal #2016-001 Section 2 KEY PROPOSAL DATES February 1, 2016 Eastern Contra Costa Transit Authority 7 Request for Proposal #2016-001 Key Proposal Dates TASK DATE 1. Request for Proposal issue date February 1, 2016 2. Pre-proposal Conference 10:00 am – local time – February 17, 2016 3. Requests for Interpretation DUE March 4, 2016 4. Technical and Price Proposal DUE 2:00 pm – local time – March 25, 2016 5. On-site interviews with selected proposers Week of April 11, 2016 (exact time TBD) 6. Technical Review Committee recommendation April 14, 2016 7. ECCTA Board of Directors aware contract April 27, 2016 8. Pre-start up meeting between ECCTA staff and selected Contractor May 9, 2016 9. Selected Contractor begins service July 1, 2016 February 1, 2016 Eastern Contra Costa Transit Authority 8 Request for Proposal #2016-001 Section 3 INFORMATION FOR PROPOSERS February 1, 2016 Eastern Contra Costa Transit Authority 9 Request for Proposal #2016-001 Information for Proposers Scope and Location of Work The work to be performed under this contract consists of the furnishing of all labor, insurance, bonds, materials, and equipment specified in the Scope of Work (located in Section 6 of this RFP) needed to perform the operation of fixed route and paratransit bus service. Work will be based out of ECCTA’s facility at 801 Wilbur Avenue and ECCTA’s bus parking lot at 1001 Wilbur Avenue in the City of Antioch, County of Contra Costa, State of California. Coordination of Contract Documents The General Conditions, Special Conditions, Scope of Work, Agreement and all other documents included in this RFP are essential parts of the contract agreement. The documents are intended to be complementary and a requirement occurring in one is binding as though occurring in all. In the event that there are inconsistencies or discrepancies between the provisions contained in the components of the contract documents, the Special Conditions and Scope of Work shall govern over the General Conditions. The Agreement shall govern over the General Conditions, Special Conditions and Scope of Work. Modifications in inverse chronological order (i.e. most recent first), shall govern over any of the foregoing and in the same order as the specific portions they are modifying (i.e. same date modifications to the Agreement shall govern over the same date modifications to the Special Conditions, but a later modification to the General Conditions shall govern over the Agreement). Interpretation of Contract Documents No oral representation or interpretations will be made to any proposer as to the meaning of the contract documents. Requests for interpretation shall be made in writing and delivered to ECCTA no later than fifteen (15) working days, March 4, 2016, before the time announced for opening the proposals. Interpretations, where necessary, will be made by ECCTA in the form of an addendum to the contract documents. Addendum (s) will be sent as promptly as is practical to all parties to whom the proposal documents have been issued. All such addenda shall become part of the contract. Requests for information before the award of contract shall be directed to: Ann Hutcheson Director of Administrative Services 801 Wilbur Avenue, Antioch, CA 94509 Phone: (925) 754-6622 Fax: (925) 757-2530 [email protected] February 1, 2016 Eastern Contra Costa Transit Authority 10 Request for Proposal #2016-001 It shall also be the proposer’s responsibility to call to ECCTA’s attention any missing pages in the contract documents, including the addenda. These items shall be brought to the attention of ECCTA in writing, at least fifteen (15) working days prior to the proposal opening date. Procurement Process ECCTA intends to procure the highest quality service possible for the best value possible. Accordingly, the Proposal and Contract Award process contains seven periods: 1. 2. 3. 4. 5. 6. 7. RFP publication period Technical and Price Proposal submission period Technical Review Committee screening period On site interview period Technical Review Committee preliminary evaluation period Technical Review Committee recommendation period Contract award period Definition and terms of this seven-step process are described in this section. February 1, 2016 Eastern Contra Costa Transit Authority 11 Request for Proposal #2016-001 PERIOD 1 Request for Proposal Publication Period During this period, ECCTA staff publishes the notice and invitation to proposers. Notices inviting proposals will be: mailed to all potential proposers on a list prepared by ECCTA’s Procurement Officer, displayed at the ECCTA office, displayed at other appropriate public places such as the ECCTA website, published at least one time per week for two consecutive weeks in trade journals, and or magazines, and published in a Disadvantaged Business Enterprise newspaper. Pre-Proposal Conference An optional pre-proposal conference will be held at the ECCTA facility on February 17, 2016, at 10:00 am, local time. All proposers are encouraged to attend. During this meeting, potential proposers will have the opportunity to ask clarifying questions. Answers to questions asked during the pre-proposal conference will be published and sent as an addendum to all parties receiving the RFP. Requests for Clarification All questions not addressed during the pre-proposal conference pertaining to clarifications of the RFP or the selection process and all requests for conditions or exceptions must be submitted in writing at least fifteen (15) working days (no later than March 4, 2016) prior to the proposal due date. E-mail, mail, Federal Express or other delivery services, or facsimile are the only accepted format and must be sent to: Ann Hutcheson Director of Administrative Services Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, CA 94509 Telephone: (925) 754-6622 Facsimile: (925) 757-2530 [email protected] No telephone inquiries will be accepted. All questions will be answered in writing and will be issued as an addendum that will be furnished to all parties receiving the RFP. It is the proposer’s responsibility to ensure their receipt of all addenda prior to submitting a proposal. Inquiries submitted less than fifteen (15) working days prior to the proposal due date will not be accepted. February 1, 2016 Eastern Contra Costa Transit Authority 12 Request for Proposal #2016-001 PERIOD 2 Technical and Price Proposal Submission Period During this period proposers prepare, collect, and submit the information and various documents required to qualify their technical and price proposals for consideration within the competitive range. Eligible Proposers Proposing firms must not be on the Comptroller General’s list of ineligible proposers. The Contractor will be required to comply with all applicable Equal Employment Opportunity laws and regulations. Disadvantaged Business Enterprises will be afforded full opportunity to submit proposals in response to this RFP and will not be subjected to discrimination on the basis of race, disability, color, sex, or national origin in consideration for an award. To be considered, a proposer must be a person or firm who regularly performs the services described in the Scope of Work section the RFP and have the necessary capabilities, including personnel, training and equipment, to successfully perform these services. Format of the Technical Proposal, the Price Proposal and the Required Forms The intent of this RFP is to encourage responses that clearly communicate: The proposer’s understanding of the project The proposer’s proposed approach to meet the requirements of ECCTA Information should be provided in a concise and well-organized manner. Submittals should not contain any unnecessary promotional material. Copies of the proposal should be prepared in at least a 12-point font and must be supplied in an electronic text format. All signatures must be signed in ink and shall be made by an officer of the proposer with the authority to bind the proposer to the terms of the solicitation. Content of the Technical Proposal To be considered, the technical proposal must address the requirements of the Scope of Work and shall include: A. B. C. D. E. F. G. H. February 1, 2016 Statement of Qualifications Corporate Support and Management Plan Transition and Start Up Plan Staffing Plan Work Plan Properly Executed Certifications Identification of parts of Proposal that are proprietary Listing of exceptions/objections Eastern Contra Costa Transit Authority 13 Request for Proposal #2016-001 A. Statement of Qualifications: Description of Organization, size and years in business and Experience Record This section should contain a concise description of the proposer’s background and experience in providing services similar to those outlined in the Scope of Work, listing at least five projects (including international references) within the last five years. The information submitted should include: Name, address, and telephone number of the responsible official of the organization Cost of the contract Dates services encompass Services provided The status of the contract Resumes: • Quality Assurance Liaison/Mentor This individual will be responsible for the recruiting, hiring, training, and continued oversight of the on-site management team. It is expected that this individual will communicate team status on a regular basis to the ECCTA CEO. It is further expected that the reporting will be more frequent in the beginning of the contract and may taper off as the team progresses and develops. It is expected that this individual will personally fill any vacancies in the key positions identified by the proposer until the position is filled with an individual approved by ECCTA’s CEO. The executive or principal of the firm that will be assigned to this project The individuals who would attend the interview if the proposer is invited to the interview These resumes should feature all job experience over the past three years including: • Primary responsibilities and length of employment and locations for each position • Education • Professional registrations or certifications • Professional affiliations • Key skills • Years employed by proposer • Total years of professional experience • Current assignment and location February 1, 2016 Eastern Contra Costa Transit Authority 14 Request for Proposal #2016-001 B. Corporate Support and Management Plan The Plan shall include a description of the support services clearly identifying the key corporate personnel that will lend support to the local management team, including the following: Organizational relationship (include an organizational chart) Frequency of interaction and site visits for support in safety, training, customer service and technology Expected role in providing mentoring, training and professional development to the local management team A statement of how the operation will be supported in Human Resource management including succession planning C. Transition and Start Up Plan The detailed Transition and Start Up Plan should include a description about how the services will be transitioned assuring a smooth start up including a timeline that will ensure all transition and start up tasks will be completed prior to the contract start date of July 1, 2016. The transition costs will not be subject to price scoring, but will be evaluated as part of the Proposer’s overall understanding of the project The transition and start up plan should include: A chart that identifies the various activities/deliverables associated with the components of your plan, start and end dates, status, % done, who’s responsible, critical dependencies, and the easily recognizable milestones during the life of the plan. An Issues Log that identifies specific action steps for issues needing to be addressed by whom and by when. A Risk Analysis of potential problems throughout the transition and start-up and one that includes conducting the employee bid process so as to not disrupt the provision of service. The analysis will include a description of perceived risks and a contingency plan for mitigating and/or avoiding those risks. The Proposer’s plan for hiring employees and for complying with labor regulations. The Proposer’s plan for providing training, including recruitment and training schedules, to assure a fully qualified workforce by the contract starts date. The Proposer’s plan for ensuring continuous, reliable, safe and courteous service beginning on the contract start date in order to meet the standard of service required by ECCTA. The Proposer’s plans for the activities and procedures to be followed to occupy ECCTA facilities. The general approach the Proposer would take to deal with issues that arise from employee insecurity and dissatisfaction with change and public uncertainty. February 1, 2016 Eastern Contra Costa Transit Authority 15 Request for Proposal #2016-001 The Transition and Start-up period will be a minimum of sixty days (60) days. The Contractor will be compensated for transition and start-up costs in five (5) equal monthly installments over the transition and start-up period plus the three months following start up. The last three payments are conditioned upon the successful completion of all transition and start-up activities as determined solely by ECCTA. The payment amount shall be based on the proposer’s transition and start-up cost proposal. ECCTA will provide office and meeting space, training area, furniture, phones, internet connection and vehicles for training. Please refer to the training vehicle availability schedule below. Training Vehicle Availability Schedule Time frame Paratransit Med-Van Phantom Low Floor MCI "E" MCI "D" 9a-3p all day all day 9 11 13 1 4 4 2 10 10 2 10 10 1 4 4 1 4 4 Mon- Fri Sat Sun Start up and transition plans will be evaluated on whether the Plan addresses necessary transition and start-up activities, including hiring, labor and training requirements, and the reasonableness of the Proposer’s budget for transition and start-up activities. D. Staffing Plan At a minimum the proposal response shall include: A staffing plan that includes the job descriptions for the key positions including the Quality Assurance Liaison/Mentor that will be assigned to the project. An organizational chart with a listing of all job classifications and the number of full and part time employees in each job classification to be used in the performance of the work. The current labor agreement expires on July 15, 2016; include a detailed labor plan for ensuring a smooth start up and continuity of service. Proposed shift schedules, set out in timeline format, displaying the hours of coverage to ensure adequate staffing for operators, supervision, dispatch and the contact center which includes telephone information and reservations. The Proposer’s Employee Recruitment, Retention and Compensation Program. This Program shall describe the Proposer’s plan for recruiting employees and promoting workforce stability, reducing turnover, and rewarding quality job performance. It should also include the Proposer’s plan for adequate compensation and health care and other benefits, opportunities for advancement, succession plan, and other means for promoting the retention of employees and the preservation of a stable workforce. February 1, 2016 Eastern Contra Costa Transit Authority 16 Request for Proposal #2016-001 E. Work Plan The proposals shall include a complete work plan and transition timeline that completely addresses each aspect of the Scope of Work defined in Section 6 of the RFP. This work plan shall include the following information: Statement of approach to operating ECCTAs service. This should be a narrative description of the proposed approach to operating the service specifically addressing on-time performance, downed bus, late bus, wheelchair overloads, no shows, and detours/other service interruptions Samples of all Contractor report forms used for this project. ECCTA -provided report forms are included in the Scope of Work. Plans for gathering pertinent data, method for handling comments, complaints, commendations and plans for communicating with ECCTA staff during the course of any resulting contract. Safety, Security and Emergency Preparedness Plans. Identify staff positions dedicated to system security, emergency preparedness, implementation strategies for security awareness and implementation of Homeland Security requirements. Environmental management plan. Formal procedures to be used by supervisory personnel. Training program for personnel, including drivers, dispatchers, supervisors, managers, contact center employees to assure quality service is being provided. Include a typical training syllabus used in previous training courses of the same or similar content for all mangers, drivers, dispatchers, road supervisors and contact center personnel. Include your approach to customer service training. Dispatching function description including method of tracking and monitoring all vehicles in service. Employee Incentive Plan. Operational Emergency Plan (with or without passengers aboard), traffic safety plan, accident reduction and prevention plan, accident remediation plan, crime prevention plan, and safety plan for all personnel. Drug and Alcohol Testing policy and program. Job descriptions for all proposed non-key positions and method of selection of personnel for each function. Technology plan/strategy- Address methodology for increasing the paratransit ridership per hour metric. Include a description of other locations or cases in which this innovation has been used detailing its success in achieving stated objectives. On the Detailed Cost Sheet and the Transition and Start-Up Cost Proposal, include the cost to ECCTA, if any. Complaint handling procedure. Describe the end-to-end process including a timeframe for complaint response. ECCTA will provide a Customer Service tracking software package. Passenger interaction policy. February 1, 2016 Eastern Contra Costa Transit Authority 17 Request for Proposal #2016-001 F. Description of plans to monitor and control quality of service and measurement tools and programs to be used. Include plans to communicate/respond to performance standards. A description of the role of dispatch in the overall plan to maintain an efficient and effective service: 1. Technical aids that will be enhanced or added to Dispatch to assure it functions as a proactive environment. 2. The plan to provide real-time assistance to quickly resolve operational delays or No- Show situations notified through customer calls. 3. The Contractor’s plans for responding to service failures and by Dispatcher personnel, and replacing service as necessary to respond to breakdowns, accidents, late service, and other occurrences. The plans should detail the specific techniques to be used to proactively address service failures and disruptions. 4. A description of how the Proposer plans for Dispatch, Supervisors and Operators to interact to assure an effective service. 5. The proposal should contain a brief description of the proposer’s plan to identify unfavorable trends and problem areas. 6. The proposal should include a plan for collecting, compiling and reporting statistics as required by the National Transit Database (NTD) and demonstrates a thorough understanding of those requirements and a plan for staying abreast of periodic changes to that program. 7. The proposal should identify and describe the records to be kept to comply with all requirements of the Scope of Work. 8. The proposal should describe actions that can be implemented to develop a seamless team-oriented relationship between ECCTA and its Contractor to foster a quick and satisfactorily resolution of operational problems. All properly executed certifications in Section 8 of this RFP: If the proposal is made by an individual or individually owned business, his or her signature and printed name If the proposal is made by a partnership or joint venture: The signature, printed name, title, and company name of at least one of the general partners. Additionally, the proposal shall include a notarized Power of Attorney form which certifies that the individual(s) signing the proposal have the authority to sign the cost proposal form and to bind the partnership or joint venture If the proposal is made by a corporation: The signature, printed name, and title of at least one officer authorized to sign on behalf of the corporation. February 1, 2016 Eastern Contra Costa Transit Authority 18 Request for Proposal #2016-001 The state under the laws of which the corporation is incorporated must be indicated. Additionally, the proposal shall include a notarized Power of Attorney form which certifies that the individual(s) signing the proposal have the authority to sign the cost proposal form and to bind the corporation. G. Proprietary Information Proposers are to identify all parts of the proposal the proposer considers proprietary and include a written justification for the claim. H. Exceptions/Objections Proposers should make a statement listing any exceptions/objections to the requirements of the RFP. This shall include any objections to the terms and conditions of the agreement between the successful proposer and ECCTA. Failure to specify any exceptions or objection to the requirements, and terms and conditions of this RFP, will constitute acceptance of ECCTA’s requirements. Content of the Price Proposal To be considered, the price proposal must address all requirements of the Scope of Work. The price proposal shall include everything necessary for the completion of and fulfillment of the contract including, but not limited to, transportation, materials, equipment, and all management, superintendence, labor and services, except as may be provided otherwise in the contract documents, and all applicable federal, state, and local taxes. One time start-up costs should be identified on the Cost Proposal form. Such costs will be considered separately from overall cost-effectiveness considerations. Details of the ultimate start-up costs will be finalized during the final negotiations with the top ranked proposer. In the event that the product of a unit price and an estimated quantity does not equal the extended amount quoted, the unit price shall govern and the correct product of the unit price and the estimated quantity shall be deemed to be the amount proposed. Where there is a conflict between words and figures, the words shall govern and the figures shall be disregarded. February 1, 2016 Eastern Contra Costa Transit Authority 19 Request for Proposal #2016-001 To be considered, the price proposal must address the requirements of the Scope of Work and shall include: A properly completed and signed Proposal Cover Form located in Section 7 of the RFP A properly completed Price Proposal Form located in Section 7 of the RFP Any cost proposal submitted on any other form will be considered non-responsive and will be rejected. The price proposal shall give all information requested. Any price proposal with blank spaces will be considered non-responsive and will be rejected. Terms of Proposal All proposals shall remain in effect for sixty (60) days from presentation of the proposals to the ECCTA Board of Directors. By submitting a proposal, the proposer accepts all conditions and requirements in these contract documents and in all published addenda. Proposal Submission Procedures All properly marked proposals received at the ECCTA facility, 801 Wilbur Avenue, Antioch, CA, 94509 at or before 2:00 pm, local time, on March 25, 2016, will be evaluated by ECCTA. Proposals received after this time or at any other location will not be considered. ECCTA shall not be responsible for the failure of mailed or delivered proposals to actually be received by ECCTA by the time due on the date due. One (1) original and three (3) copies of a proposer’s technical and price proposal and an electronic copy on a CD or thumb drive (price proposal on a separate CD or thumb drive) must be submitted as follows: 1. One original proposal with required signatures in ink by an officer of the proposer with the authority to bind the proposer to the terms of the RFP submitted in separate securely sealed envelopes marked as follows and one electronic copy: ORIGINAL: ORIGINAL: TECHNICAL PROPOSAL PRICE PROPOSAL Proposers are warned against making erasures or alterations of any kind without initialing each and every change. Price Proposal and pricing information are not to be included in the Technical Proposal. February 1, 2016 Eastern Contra Costa Transit Authority 20 Request for Proposal #2016-001 2. Three sets of copies of the technical and price proposal submitted in separate securely sealed envelopes marked as follows: COPY: COPY: TECHNICAL PROPOSAL PRICE PROPOSAL 3. The two CD’s or two thumb drives submitted in separate securely sealed envelopes marked as follows: ELECTRONIC: ELECTRONIC: TECHNICAL PROPOSAL PRICE PROPOSAL The four sets of printed proposals and the thumb drive/CD set shall be sealed and addressed to: Ann Hutcheson Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, CA 94509 Modification of a Proposal A proposal can be modified after it has been received by ECCTA only if the modification is received prior to the time established for receiving proposals. All modifications shall be made in writing, executed, and submitted in the same form and manner as the original proposal. Withdrawal of a Proposal A proposal can be withdrawn anytime up until the date and time the proposals are opened. After the proposals are opened, no proposer is permitted to withdraw its proposal for sixty days after the date set for the opening of proposals. Postponing Proposal Opening ECCTA reserves the right to postpone the date and time for receiving and/or opening proposals at any time prior to the date and time established. If the date/time is postponed, all those to whom the RFP was furnished will be notified in writing with an addendum. February 1, 2016 Eastern Contra Costa Transit Authority 21 Request for Proposal #2016-001 PERIOD 3 Technical Review Committee Screening Period An initial screening of the properly submitted technical proposals will be conducted to determine if they meet the basic requirements of the RFP. During the evaluation, the Technical Review Committee may, at its option, initiate discussions with proposers for the purpose of clarifying aspects of the proposals; however, proposals may be accepted and evaluated without such discussion. Discussions MAY NOT be initiated by the proposers. During this period, the Technical Review Committee will contact references listed by the proposer as well as conduct industry research about the proposer. If the Technical Review Committee finds the proposal and the proposer to be materially compliant with the requirements of the RFP, the proposer may be invited to an on-site interview that will be conducted at the ECCTA facility during the week of April 11, 2016, exact time TBD. February 1, 2016 Eastern Contra Costa Transit Authority 22 Request for Proposal #2016-001 PERIOD 4 On-Site Interview Period During this period, invited proposers will meet with the ECCTA interview panel. ECCTA intends to procure the highest quality service possible for the best value possible. Proposers will be allotted no more than 60 minutes for a presentation. The presentation will be followed by a question and answer period lasting no more than 30 minutes. At this time proposers should clarify their proposals, demonstrate a clear understanding of the RFP, ECCTA’s service, ECCTA’s organization and respond to any questions the interview panel may have. Interview Panel The interview panel will consist of members of the ECCTA executive team, members of the Technical Review Committee, and other designated individuals. Interview Purpose The purpose of the interview is to give the interview panel the opportunity to meet the proposed firm and to learn about the proposer’s company. At a minimum, the following individuals are required to attend the interview: 1. An executive or principle of the firm that has authority to represent the proposer’s firm 2. The Quality Assurance Liaison/Mentor If these individuals or the principle of the firm cannot attend the interview, the proposer will be considered non-compliant with the terms of the RFP and will be disqualified. Additional representatives of the proposer’s firm may be brought in at the proposer’s discretion. The proposer must supply resumes of all who attend the interview. Interview Structure The presentation shall include but is not limited to: 1. A summary review of their proposal by an individual or principle of the firm with direct authority to represent the proposer’s firm. 2. A discussion about the recruitment, selection and training of the on-site management team. 3. A presentation by the Quality Assurance Liaison/Mentor that includes information about his/her transit background and other related management experience, goals for the contract, philosophy about transit, an outline of what he/she sees as the most important part of the operation, planned strategies to work with the client, passengers and employees, customers. 4. An on-site demonstration of the technology proposed by Contractor for monitoring productivity and on time performance for paratransit service. February 1, 2016 Eastern Contra Costa Transit Authority 23 Request for Proposal #2016-001 5. Presentation of several reporting forms used by the Contractor for this project. 6. A discussion about the Contractor’s approach to the value adds in the Scope of Work Section. During the interview, the interview panel may ask clarifying questions about the presentation and the proposal. The proposer should have the authority and the knowledge to answer the questions. February 1, 2016 Eastern Contra Costa Transit Authority 24 Request for Proposal #2016-001 PERIOD 5 Technical Review Committee Evaluation Period During this period, the Technical Review Committee will conduct an in-depth evaluation of the technical proposal, the price proposal, and the interview. It is the intention of ECCTA to award a contract to the proposer who demonstrates the attributes of trustworthiness, as well as quality, fitness, capacity and experience to enable it to prosecute the work successfully and properly. To determine the degree of responsibility to be credited to the proposer, ECCTA will weigh any evidence that the proposer has performed satisfactorily other contracts of like nature and magnitude, and comparable difficulty and rates of progress, to the work. ECCTA shall have sole discretion to determine what contracts are of like nature and magnitude, and comparable difficulty and rates of progress. February 1, 2016 Eastern Contra Costa Transit Authority 25 Request for Proposal #2016-001 PERIOD 6 Technical Review Committee Recommendation Period ECCTA will select a firm based on how well the Contractor’s proposal conforms to the solicitation and represents the best value to ECCTA. If ECCTA does not choose to make a selection based on initial proposals, ECCTA may conduct discussions with those Contractor’s it determines to be within the competitive range, and to allow such Contractor’s to submit Final Proposal Revisions. ECCTA’s Technical Review Committee will employ the following selection criteria: Experience and Staffing (40%) Knowledge of and experience with public transit agencies Qualifications, knowledge and experience of proposer’s Quality Assurance Liaison/Mentor working on this project References Corporate Support and Management Plan Staffing Plan Approach to Scope of Work (40%) Commitment to providing excellent customer service Creative ideas proposed to maximize safe and efficient transit operations Commitment to safety Commitment to hiring, training and retaining qualified employees Safety, Security and Emergency Management Program Work Plan Technology Improvements and Innovations Innovative approaches to service delivery i.e. using a third party providers, experience with van pool operations, or other approaches Cost Proposal (15%) ECCTA intends to procure the highest quality service possible for the best value possible. Transition and Start-up Plan (5%) Contractor’s proposed plan to effect a smooth transition from the existing Contractor, First Transit Inc. (“First Transit”) ECCTA’s Technical Review Committee may use more detailed unstated criteria as long as those criteria generally correlate with or logically might be included within the scope of those stated above. ECCTA may revise the evaluation criteria during the course of the review periods. Such February 1, 2016 Eastern Contra Costa Transit Authority 26 Request for Proposal #2016-001 revisions will be made by written addenda. All proposers within the competitive range will be allowed to supplement their proposals in response to those revisions in evaluation criteria. The Technical Review Committee may use numerical scores in applying the evaluation criteria. The significance of the difference in numerical scores is not the numerical difference, per se, but is based on the considered judgment of the Technical Review Committee. Thus, proposals with essentially equal total scores may be deemed significantly different because of the significance of differences in scores on individual evaluation criteria. Likewise, proposals with substantially different total numerical scores may be deemed essentially equal. ECCTA has attempted to state the evaluation criteria in a manner that makes the relative importance of each criterion readily apparent. Any prospective proposer that is unsure about the meaning or relative importance of an evaluation criterion should request clarification as soon as possible. February 1, 2016 Eastern Contra Costa Transit Authority 27 Request for Proposal #2016-001 PERIOD 7 Contract Award Period Notification Upon completion of the Technical Review Committee’s final evaluation, the highest ranked proposer shall be notified of being selected for contract award. If the selected proposer fails to provide all required information, documents, etc. in a timely manner or otherwise declines to perform, ECCTA may terminate negotiations and offer award to the next highest ranked proposer. Notice of Intent to Award Contract After completion of the evaluation process and contract negotiations and before the formal award of a contract, ECCTA will issue a “Notice of Intent to Award Contract” to all proposers. This notice shall contain the name and contract amount of the intended recipient of award. ECCTA Board of Directors Award The ECCTA Board of Directors will evaluate the Technical Review Committee’s recommendation and award a contract during the April 27, 2016 regularly scheduled meeting. Rejection of Proposals ECCTA reserves the right to reject any or all proposals, to make any awards or any rejections in what it alone considers to be in the best interest of ECCTA, and to waive any informalities or irregularities in the proposals. If there is a reason to believe that collusion exists among any of the proposers, none of the proposals of the participants in the collusion will be considered. In addition, ECCTA may elect to reject all proposals received. ECCTA reserves the right to reject a proposal: • that is incomplete, obscure, or irregular; • that is from a proposer who has previously failed to perform properly or to complete contracts of any nature on time; • that contains unauthorized conditions, exceptions, limitations, or provisos • that contain erasures or irregularities of any kind, without initialing; and/or • that does not include properly completed and signed forms. February 1, 2016 Eastern Contra Costa Transit Authority 28 Request for Proposal #2016-001 Protest Procedures These procedures will apply to all procurement actions whether by sealed bid, request for proposal or sole source and regardless of the stage of the procurement process at which the protest is filed. A. Protest Before Bid/Proposal Opening Protests based upon restrictive specifications or alleged improprieties in the bidding/proposal procedure shall be filed, in writing, ten (10) days prior to the bid/proposal due date. A detailed description of the facts underlying the protest plus any supporting documentation must be included with the written protest. The protest should be submitted to the Director of Administrative Services at ECCTA, 801 Wilbur Avenue, Antioch, CA 94509. B. Protest of Award A bidder/proposer may file a protest with ECCTA alleging a violation of applicable federal or state law relative to the seeking, evaluating and/or awarding of a procurement contract. Such protest must be filed no later than three (3) days after the date of the issuance of the Notice of Intent to Award Contract. A detailed description of the facts underlying the protest plus any supporting documentation should be included with the written protest. The protest should be submitted to the Director of Administrative Services at ECCTA, 801 Wilbur Avenue, Antioch, CA 94509. A copy of the protest and all supporting documents must also be transmitted by fax or by e-mail, by or before the protest deadline, to the protested bidder/proposer and any other bidder/proposer who has a reasonable prospect of receiving an award depending upon the outcome of the protest. C. Investigation of Protest The Director of Administrative Services shall investigate any protest filed pursuant to (A) and/or (B) above, and respond in writing within five (5) working days. The written response shall specify any action to be taken by ECCTA. If the bidder/proposer is not satisfied with the decision of the Director of Administrative Services, the bidder/proposer may appeal the decision in writing within (3) three working days to ECCTA’s Chief Executive Officer (CEO), 801 Wilbur Avenue, Antioch, CA 94509. The CEO shall investigate and shall respond in writing specifying any differences between findings and those of the Director of Administrative Services. The CEO shall state the action to be taken by ECCTA or the fact that no action shall be taken. Subject to any contrary decision by the ECCTA Board of Directors, the decision of the CEO is the final decision of ECCTA. February 1, 2016 Eastern Contra Costa Transit Authority 29 Request for Proposal #2016-001 The bidder/proposer will be notified of its right to appeal to the appropriate state or local administrative or judicial authorities. In the event a protest has been filed in a timely manner prior to an award being made by the ECCTA Board of Directors, ECCTA shall not make the award prior to five calendar days after the resolution of the protest, unless ECCTA makes a written determination that: the items to be procured are urgently required; delivery or performance will be unduly delayed by failure to make the award promptly; or failure to make a prompt award will otherwise cause undue harm to ECCTA. Failure to comply with any of the requirements set forth in ECCTA’s bid/proposal protest procedures may result in rejection of the protest. Insurance Certificates, Riders, Stipulations and Bonds Before the successful Contractor begins performance under the contract, the successful Contractor shall furnish original certificates of insurance showing a commencement date no later than the first day of the start-up period. The insurance shall be in compliance with the stipulations outlined in the General and Special Conditions. The Contractor’s automobile insurance policy shall also cover ECCTA employees driving ECCTA owned vehicles. Contractor shall also furnish an original fidelity bond as required in the Agreement. Conflict of Interest No employee, director, officer, or agent of ECCTA shall participate in selection, award or administration of a contract if a conflict of interest, real or apparent, would be involved. Such a conflict would arise when the employee, officer or agent, any member of his/her immediate family, his or her partner, an organization which employs, or is about to employ, any of the above interest in the firm selected for award. ECCTA’s officers, employees or agents shall neither solicit nor accept gratuities, favors or anything of monetary value from Contractors, potential Contractors, or have a financial or other interest in the firm selected for award. February 1, 2016 Eastern Contra Costa Transit Authority 30 Request for Proposal #2016-001 Addenda Each proposal shall include specific acknowledgment (in the space provided) of the receipt of all addenda issued during the proposal period. Failure to so acknowledge all addenda may result in the proposal being rejected as nonresponsive. Taxes Proposal prices shall include all applicable federal, state, and local taxes. February 1, 2016 Eastern Contra Costa Transit Authority 31 Request for Proposal #2016-001 Section 4 GENERAL CONDITIONS February 1, 2016 Eastern Contra Costa Transit Authority 32 Request for Proposal #2016-001 GENERAL CONDITIONS Eastern Contra Costa Transit Authority Eastern Contra Costa Transit Authority (ECCTA), also known as Tri Delta Transit, was formed in August of 1976 under the provisions of the California Joint Exercise of Powers Act, Government Code Sections 6500 et. seq. and represents the Cities of Brentwood, Antioch, Pittsburg, and Oakley as well as the unincorporated portions of eastern Contra Costa County. ECCTA is responsible for provision of the public transit fixed route and paratransit service within an approximate 225 square mile service area with a population of approximately 306,000. Funding Sources ECCTA receives grants for operating and capital purchases from federal, state and local sources. Release of Information The successful Contractor and any unsuccessful proposer shall not release any reports, information, or promotional materials prepared in connection with a contract award without obtaining prior permission from ECCTA. Examination of Contract Documents Each proposer shall thoroughly examine and be familiar with legal and procedural documents, general conditions, specifications, and addenda (if any). Submission of a proposal shall constitute acknowledgment, upon which ECCTA may rely, that the proposer has thoroughly examined and is familiar with the contract documents. Failure or neglect of a proposer to receive or examine any of the contract documents shall in no way relieve them of any obligation with respect to their proposal or to the contract. No claim for additional compensation will be allowed which is based upon a lack of knowledge of any contract documents. Rendition of Services By submitting a proposal, the proposer agrees to undertake, carry out and complete all work established in a professional and timely manner satisfactory to ECCTA standards as described in this RFP. Proposer’s Status Neither the proposer nor any party contracting with the proposer shall be deemed to be an agent or employee of ECCTA. The proposer is and shall be an independent Contractor, and the legal relationship of any person performing work for the proposer shall be one solely between said parties. February 1, 2016 Eastern Contra Costa Transit Authority 33 Request for Proposal #2016-001 Ownership of Work All reports, drawings, plans, specifications, and other materials prepared, or in the process of being prepared, for the services to be performed by the proposer shall be and are the property of ECCTA, and ECCTA shall be entitled access to, and copies of, during the progress of the work. In the event that the work which is the subject of the agreement is not completed, for any reason whatsoever, all designs and materials generated under this agreement shall be delivered as ECCTA may direct. Insurance Requirements Contractor shall procure and maintain, at its own cost and expense, for the duration of this Agreement insurance against claims for injuries to persons or damages to property which may arise from or in connection with the operations, services, and performance for the work hereunder and the results of such operations, services and performance by the Contractor, its agents, representative, employees or subcontractors. Minimum Scope of Insurance Coverage shall be at least as broad as: 1. Commercial General Liability (CGL): Insurance Services Office Form CG 00 01 covering CGL on an “occurrence” basis, including coverage for bodily injury, personal injury, property damage, and contractual liability, with limits no less than $15,000,000 combined single limit. 2. Vehicle Liability: Vehicle liability insurance covering any vehicle, including owned vehicles, hired vehicles, and non-owned vehicles, with limit no less than $15,000,000 combined single limit. Coverage must include bodily injury, property damage, collision and comprehensive, and include coverage for damage to ECCTA vehicles and to passengers. The Contractor’s automobile policy shall also cover ECCTA’s employees driving ECCTA owned vehicles. 3. Workers’ Compensation: as required by the State of California, with Statutory Limits, and Employer’s Liability Insurance with limit of no less than $5,000,000 per accident for bodily injury or disease. If the Contractor maintains higher limits than the minimums shown above, ECCTA requires and shall be entitled to coverage for the higher limits maintained by the Contractor. CGL and Vehicle Liability limits may be met by a combination of primary and excess/umbrella policies, in which case the primary policy must have minimum $5 million combined single limits, and any excess/umbrella policies must provide coverage at least as broad as the primary policy. February 1, 2016 Eastern Contra Costa Transit Authority 34 Request for Proposal #2016-001 Other Insurance Provisions The insurance policies are to contain, or be endorsed to contain, the following provisions: a. Separation of Insureds The inclusion of more than one insured shall not operate to impair the rights of one insured against another insured and the coverages afforded shall apply as though separate policies had been issued to each insured. b. Additional Insured Status ECCTA and its member jurisdictions, together with their respective officers, officials, employees, and volunteers are to be covered as additional insureds on the CGL policy with respect to liability arising, directly or indirectly, out of work, operations, services, acts, errors or omissions in performance by or on behalf of the Contractor, including services, materials, parts or equipment furnished in connection with such work or operations. General liability coverage must be provided in the form of an endorsement to the Contractor’s insurance (at least as broad as ISO Form CG 20 10 11 85 or both CG 20 10 and CG 20 37 forms if later revisions used). ECCTA and its member jurisdictions, together with their respective officers, officials, employees, and volunteers are to be covered as additional insureds on the Vehicle Liability policy with respect to liability arising out of Contractor’s use of vehicles in connection with this Agreement. c. Primary Coverage For any claims related to this contract, the Contractor’s insurance coverage shall be primary and noncontributing insurance as respects ECCTA, Contra Costa, and their respective officers, officials, employees, and volunteers. Any insurance or selfinsurance maintained by ECCTA, Contra Costa, and their respective officers, officials, employees, or volunteers shall be excess of the Contractor’s insurance and shall not contribute with it. d. Notice of Cancellation Each insurance policy required above shall provide that coverage shall not be canceled, except with thirty (30) days’ notice to ECCTA by certified mail. Contractor shall obtain an endorsement to each policy required by this Agreement reflecting the agreement by the insurer to provide such notice. In addition, Contractor is responsible to notify ECCTA within 5 business days of any cancellation, non-renewal, reduction in limits or material change that affects required insurance coverage. February 1, 2016 Eastern Contra Costa Transit Authority 35 Request for Proposal #2016-001 e. Waiver of Subrogation Contractor hereby grants to ECCTA a waiver of any right to subrogation which any insurer of said Contractor may acquire against ECCTA, Contra Costa, and their respective officers, officials, employees, and volunteers by virtue of the payment of any loss under such insurance, including the coverages required under this Agreement. Contractor agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not ECCTA has received a waiver of subrogation endorsement from the insurer. f. Deductibles and Self-Insured Retentions Any deductibles or self-insured retentions must be declared to and approved by ECCTA. ECCTA may require the Contractor to purchase coverage with a lower deductible or retention or provide proof of ability to pay losses and related investigations, claim administration, and defense expenses within the retention. Any deductibles or self-insured retention shall be the responsibility of Contractor to satisfy. g. Acceptability of Insurers Insurance is to be placed with insurers with a current A.M. Best’s rating of no less than A: VII, unless otherwise acceptable to ECCTA. h. Verification of Coverage Contractor shall furnish ECCTA with original certificates and amendatory endorsements or copies of the applicable policy language effecting coverage required by these insurance requirements. The certificates, endorsements and applicable policy language to be provide must include proof of (1) the coverages required; (2) the required limits; (3) separation of insureds; (4) additional insured status; (5) primary coverage; (6) notice of cancellation; and (7) waiver of subrogation. All certificates and endorsements are to be received and approved by ECCTA before work commences, and must be provided annually thereafter for the duration of the Agreement. However, failure to obtain the required documents prior to the work beginning or thereafter shall not waive the Contractor’s obligation to provide them. ECCTA reserves the right to require complete, certified copies of all required insurance policies, including endorsements required by these specifications, at any time. February 1, 2016 Eastern Contra Costa Transit Authority 36 Request for Proposal #2016-001 Notice to Proceed As soon as practical after execution of the contract, and after receipt of acceptable insurance certificates by ECCTA, a written Notice to Proceed will be mailed to the successful proposer. The effective date of the Notice to Proceed will be the date stated in the Notice to Proceed, provided that the effective date will not be earlier than the day following the issuance of the Notice to Proceed. Acceptance Acceptance by ECCTA of any services furnished under this contract shall occur only subsequent to the final review of authorized employees of ECCTA. ECCTA shall reject and refuse to pay for any and all non-conforming services. Nothing in this section shall limit or restrict the warranty and remedy obligations of the proposer specified in this agreement. Legal Relations and Responsibilities All services furnished pursuant to this agreement shall comply with all applicable federal, state, county, and municipal statues, ordinances, and regulations. The Contractor shall, if requested by ECCTA, provide certification and evidence of such compliance. The Contractor shall furnish, upon ECCTA’s request, verification that its employees have legal rights to work in the United States of America and in the State of California. The Contractor shall keep fully informed concerning all requirements of law, including, but not limited to all federal, state, and local laws and regulations which in any manner affect the performance of work under this agreement. The Contractor shall at all times observe, and shall cause all employees and subcontractors to observe, all such requirements of law and shall protect, indemnify and hold harmless ECCTA, its directors, officers, agents and employees against all claims and liabilities arising from or based on the violation of any such requirement of law whether by the Contractor or their employees or subcontractors. If any discrepancy or inconsistency is discovered in the contract documents of the work in relation to any such requirements or laws, the Contractor shall immediately report the same to ECCTA. If any part of these contract documents is declared invalid by a court of law, such decision will not affect the validity of the remaining portion, which shall remain in full force and effect. Risk of Loss All loss or damage arising from any unforeseen obstruction or difficulties, either natural or artificial, which may be encountered in the furnishing of the supplies, materials, or equipment, or from any action of the elements prior to final written acceptance of the supplies, materials or equipment, or from any act or omission not authorized by the contract documents on the part of the Contractor or any agent or person employed by it, shall be sustained and borne solely by the Contractor. February 1, 2016 Eastern Contra Costa Transit Authority 37 Request for Proposal #2016-001 Termination of Agreement The agreement and all related obligations may be terminated at any time, with or without cause, by ECCTA upon at least thirty (30) days written notice to the Contractor. The Contractor may terminate the Agreement with at least ninety (90) day written notice to ECCTA. If the Contractor fails to perform any of its material obligations under the agreement, in addition to all other remedies provided by law, ECCTA may terminate the agreement immediately with a written notice. Upon termination with or without cause, all finished and unfinished documents, project data, and reports shall, at the option of ECCTA, become its sole property and shall, at the Contractor’s expense, be delivered to ECCTA or to any party it may designate. In the event the agreement terminates without cause, the Contractor shall be entitled to any compensation owing to it up to the time of the termination. Any payments are full compensation for services rendered prior to the time of payment provided however that the Contractor is entitled to compensation for work in progress at the time of termination. Force Majeure The performance of work under this agreement may be terminated by ECCTA, in its discretion, for unforeseen causes beyond the control and without the fault or negligence of the Contractor, such as Acts of God, acts of the public enemy, governmental acts, strikes, fires and epidemics, if such causes irrecoverable disruption or renders impossible the Contractor’s performance hereunder. An “Act of God” shall mean a significant earthquake, flood, cyclone, or other cataclysmic phenomenon of nature beyond the power of the Contractor to reasonably foresee or make preparation in defense against. Contract Change Order ECCTA may at any time make alterations, deviations, additions to or deletions from the contract documents, and may increase or decrease the quantity of any item or portion of the work, or delete any item or portion of the work, and may require extra work, as determined by ECCTA to be necessary or advisable. All such work shall be performed under applicable provisions of the contract documents, unless specifically provided otherwise at the time the change is ordered. Any such changes will be set forth in a written contract change order issued by ECCTA. The contract change order will specify: (1) the work to be done in connection with the change to be made; (2) the amount of the adjustment of the contract price, if any, and the basis for compensation for the work ordered; and (3) the extent of the adjustment in the contract time, if any. A contract change order shall not become effective until ECCTA’s Chief Executive Officer has signed it. February 1, 2016 Eastern Contra Costa Transit Authority 38 Request for Proposal #2016-001 No changes or deviations from the contract documents shall be made without an approved contract change order, except in the case of emergency. In such case and upon receipt of a written directive signed by the Chief Executive Officer, the Contractor shall proceed with the ordered work and ECCTA will prepare a written contract change order for approval and issuance to the Contractor as soon thereafter as practicable. In the event, the Contractor encounters any unanticipated conditions or contingencies that may affect the Scope of Work and would result in an adjustment in the amount of cost of the contract, the Contractor shall so advise ECCTA in writing immediately upon notice of such condition or contingency. The written notice shall explain the circumstances giving rise to the unforeseen condition or contingency and shall set forth the proposed adjustment in compensation resulting thereof. Disagreement by the Contractor with ECCTA’s determination of the need for, or amount of, an adjustment in contract price or contract time associated with an approved contract change order (or disagreement by the Contractor with ECCTA’s determination that a change has not occurred and no contract change order is needed) shall not, under any circumstances relieve the Contractor from its obligation to promptly begin and diligently prosecute the work, including the change, as described in the approved contract change order. Hazardous Chemicals and Wastes The Contractor shall bear full and exclusive responsibility for any release of hazardous or nonhazardous chemicals or substances during the course of performance of this contract. The Contractor shall immediately report any such release to ECCTA. The Contractor shall be solely responsible for all claims and expenses associated with the response to, removal and remediation of the release, including, without limit, payment of any fines or penalties levied against ECCTA by any agency as a result of such release and shall hold harmless, indemnify and defend ECCTA from any claims arising from such release. For purposes of this section only, the term "claims" shall include (i) all notices, orders, directives, administrative or judicial proceedings, fines, penalties, fees or charges imposed by any governmental agency with jurisdiction, and (ii) any claim, cause of action, or administrative or judicial proceeding brought against ECCTA, its directors, or employees, or for any loss, cost (including reasonable attorney's fees), damage or liability, sustained or suffered by any person or entity, including ECCTA. If the performance of the work outlined by these contract specifications creates any hazardous wastes, those wastes shall be properly disposed of according to federal, state and local laws, at the expense of the Contractor. The Contractor shall dispose of the wastes under its own EPA Generator Number. In no event shall ECCTA be identified as the generator. February 1, 2016 Eastern Contra Costa Transit Authority 39 Request for Proposal #2016-001 The Contractor shall notify ECCTA of any such hazardous wastes and ECCTA reserves the right to a copy of the results of any tests conducted on the wastes and, at its cost, to perform additional tests or examine those wastes, prior to its disposition. The Contractor shall hold harmless, indemnify and defend ECCTA from any claims arising from the disposal of the hazardous wastes, regardless of the absence of negligence or other malfeasance by Contractor. Safety Safety provisions shall conform to Cal-OSHA Safety Orders, and all other applicable federal, state, county, and local laws, ordinances, codes, and regulations in performing the work under this contract. Where any of these are in conflict, the more stringent requirement shall be followed. The Contractor’s failure to thoroughly familiarize itself with the aforementioned safety provisions shall not relieve it from compliance with the obligations and penalties set forth therein. The Contractor shall develop and maintain for the duration of this contract, a safety and training program that will effectively incorporate and implement all required safety provisions. The Contractor shall appoint an employee subject to approval by ECCTA’s CEO who is qualified and authorized to supervise and enforce compliance with the safety program. Fair Employment Practices: California State Fair Employment and Housing Act The Contractor shall comply with the State Fair Employment and Housing Act (California State Government Code Sections 12900 through 12996), and the regulations promulgated by the California State Fair Employment and Housing Commission to implement said Act. The Contractor shall comply with Section 1735 of the California State Labor Code, which reads as follows: “No discrimination shall be made in the employment of persons upon public works because of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex of such persons, except as provided in Section 12940 of the Government Code, and every Contractor for public works in violation this section is subject to all the penalties imposed for a violation of this chapter.” February 1, 2016 Eastern Contra Costa Transit Authority 40 Request for Proposal #2016-001 Nondiscrimination In the performance of the contract, the Contractor agrees that it shall not discriminate against any employee or applicant for employment because of, race, religious creed, color, national origin, ancestry, physical handicap, medical condition, marital status, sex, sexual orientation or age in any manner prohibited by law. For purposes of this article, “sexual orientation” shall mean a preference for heterosexuality, homosexuality or bisexuality; or having a history of or being identified with, any such preference. Contractor shall take affirmative action’s to ensure that applicants are hired and that employees are treated during employment in accordance with this non-discrimination obligation. Such action shall include, but not be limited to, employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. Contractor shall post in conspicuous places, available to employees and applicants for employment, notices setting forth the provisions of this article. Violation of the State Fair Employment and Housing Act Upon finding a violation of the California State Fair Employment and Housing Act by Contractor, or a finding in a final judgment by a court of competent jurisdiction in an action to which Contractor is a party, that Contractor has unlawfully discriminated against any employee or applicant for employment, ECCTA will notify Contractor that unless it demonstrates to the satisfaction of ECCTA within a stated period that the violation has been corrected, Contractor’s right to proceed with the work may be suspended or terminated, in whole or in part. ECCTA will deem a finding of violation of the California State Fair Employment and Housing Act to have occurred in performance of this contract upon receipt of written notice from the California State Fair Employment and Housing Commission that it has investigated and determined that Contractor has violated this act in performance of this contract, and that said Commission has issued a final order under California State Government Code Section 12970 or obtained a final judgment under California State Government Code Section 12973; provided, however, that for purposes of this Fair Employment Practices Article, a judgment, order or injunction shall not be considered final: (a) if, and for the period that, the same is stayed or subject to further administrative or judicial review, or (b) if the same is vacated, reversed or set aside in whole or in substantial part as a result of subsequent administrative or judicial proceedings. Governing Law California law shall govern all matters arising under the agreement. February 1, 2016 Eastern Contra Costa Transit Authority 41 Request for Proposal #2016-001 Section 5 SPECIAL CONDITIONS February 1, 2016 Eastern Contra Costa Transit Authority 42 Request for Proposal #2016-001 SPECIAL CONDITIONS Proposal Prices The price(s) quoted on the price proposal form shall remain firm during the entire term of the contract. All blank spaces that call for a price must be completed with an amount that reflects all costs required to perform the specified work and services. This includes insurance, materials, equipment, overhead, profit, labor, and all other charges that may be incurred by proposer in rendering the service called for under this contract. The price shall also include all applicable federal, state, and local taxes. The proposal form represents ECCTA’s best estimate of its requirements for such services for a four year period with three optional two year extensions. This estimate is based on past experience and is provided to give each proposer a reliable assessment of ECCTA’s requirements. Subcontracting and Delegation Subcontracting will not be permitted for any services nor delegating any duties to be performed by the Contractor under this agreement without prior written approval from ECCTA’s CEO. Otherwise, the Contractor will be required to perform, with its own organization, one hundred percent of the service that the Contractor will provide under the contract. If subcontracting is approved in writing by ECCTA, the Contractor shall be responsible for management, direction, design, integration, scheduling, control, review, and approval of all subcontracted work and services. Moreover, the Contractor shall be responsible for assuring that all subcontracted work is in conformance with ECCTA’s policies, standards, and criteria. Experience of Proposers It is the intention of ECCTA to award a contract, if at all, to the proposer who demonstrates attributes of trustworthiness, as well as quality, fitness, capacity and experience to enable it to prosecute the work successfully and properly. To determine the degree of responsibility to be credited to the proposer, ECCTA will weigh any evidence that the proposer has performed satisfactorily other contracts of like nature and magnitude, and comparable difficulty. ECCTA will also weigh any evidence that the proposer has performed unsatisfactorily other contracts of like nature and magnitude, and comparable difficulty. ECCTA shall have sole discretion to determine what contracts are of like nature and magnitude, and comparable difficulty. February 1, 2016 Eastern Contra Costa Transit Authority 43 Request for Proposal #2016-001 Contract Term The term of this contract is for one four year period plus three optional two year extensions. Payment and Invoicing Monthly invoices shall be paid to the Contractor within twenty (20) days of the CEO’s final approval of the invoice. All invoices should be sent to: Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, Ca 94509 Program Diversity for Contracts ECCTA, recipient of federal financial assistance from the Federal Transit Administration (FTA) and the Federal Highway Administration (FHWA), is committed to and has adopted a Diversity Program for contracts in accordance with federal regulations 49 CFR Part 26, issued by the U.S. Department of Transportation (U.S.DOT). It is the policy of ECCTA to ensure nondiscrimination in the award and administration of all contracts and to create a level playing field on which Disadvantaged Business Enterprises (DBE’s) can compete fairly for contracts and subcontracts relating to ECCTA’s construction, procurement, and professional services activities. To this end, ECCTA has developed procedures to remove barriers to DBE participation in the bid, bidding and award processes and to assist DBE’s to develop and compete successfully outside of the DBE Program. In connection with the performance of this contract, the Contractor will cooperate with ECCTA in meeting these commitments and objectives. Pursuant to 49 CFR Section 26.13 and as a material term of any agreement with ECCTA, the Contractor hereby makes the following assurances and agrees to include this assurance in any agreements it makes with Contractors in the performance of this Contract: “The Contractor or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The Contractor shall The Contractor or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The Contractor shall carry out applicable requirements of 49 CFR Part 26 in the award and administration of U.S. DOT-assisted contracts. Failure by the February 1, 2016 Eastern Contra Costa Transit Authority 44 Request for Proposal #2016-001 Contractor or subcontractor these requirements is a material breach of this contract, which may result in the termination of this contract or such other remedy, as ECCTA deems appropriate.” Any Contractor who would like to request additional information or ask questions regarding ECCTA’s DBE Program may contact Steve Ponte, Chief Operating Officer, 801 Wilbur Avenue, Antioch, CA 94509, telephone (925) 754-6622. Prompt Payment to Subcontractors In accordance with ECCTA’s DBE Program, the Contractor shall pay any subcontractors approved by ECCTA for work that has been satisfactorily performed no later than ten (10) days from the date of Contractor’s receipt of payments from ECCTA. Within ten (10) days of satisfactory completion of all work required of the subcontractor, the Contractor shall release to the subcontractor any retainage payments withheld. Any delay or postponement of payment to subcontractors for satisfactory work performance may take place only for good cause and with ECCTA’s prior written approval. If the Contractor determines the work of the subcontractor to be unsatisfactory, it must notify ECCTA immediately in writing and state the reasons. If the Contractor fails or refuses to comply with requirements of this prompt payment clause, ECCTA will issue an order stopping all or part of the payment or work until satisfactory action is taken. If the Contractor still fails to comply, ECCTA may issue a termination for default proceeding. Compliance with Section 5333(b) of Title 49U.S. Code (formerly Section 13-(c) of the Urban Mass Transportation Act) Proposers are hereby notified that ECCTA receives federal mass transit funds and that under Section 5333(b) of Title 49 U.S. Code (formerly Section 13-(c) of the Urban Mass Transportation Act), it must protect covered mass transit employees affected by any project that ECCTA initiates using federal mass transit money. Further information regarding Section 13-(c) is contained in the Agreement. A copy of ECCTA’s 13-(c) Agreement is available upon request. February 1, 2016 Eastern Contra Costa Transit Authority 45 Request for Proposal #2016-001 Compliance with California Labor Code Sections 1070-et seq. Contractor shall be responsible for full compliance with California Labor Code Section 1070, et. seq. Proposers agreeing to retain the qualifying employees of the prior Contractor (First Transit Inc.) for a period of not less than 90 days shall receive a 10 percent preference. Pursuant to the law, the Proposer must declare in its proposal whether or not it will retain the employees (as defined by California Labor Code Section 1071 (d) and 1072 (2)) of the prior Contractor for a period of at least 90 days. If the successful Contractor declares it will retain such employees, it will be responsible for the duties and obligations provided in California Labor Code Section 1072, including making a written offer of employment to each employee to be retained. In the event fewer employees are necessary under the new contract, such a Contractor must retain qualified employees by seniority within the job classification. Nothing in the California Labor Code Section 1070 et seq. requires the Contractor to pay the same wages or offer the same level of benefits provided by the prior Contractor. The successful Contractor will also be subject to the enforcement provisions of California Labor Code Section 1073 for any violations of this law. ECCTA has asked the prior Contractor (First Transit Inc.) to provide it with the number of employees who are performing services under the existing contract and the wage rates, benefits, and job classifications of those employees. ECCTA has also asked First Transit to make this information available to any entity that ECCTA identifies as a bona fide proposer. Additionally, ECCTA has asked the prior Contractor (First Transit Inc.) to provide to the successful contactor within three working days after the contract has been awarded the name, address, date of hire, wage, benefit level, and job classification of each employee employed at ECCTA’s location. ECCTA shall notify the prior Contractor of the identity of the successful Contractor as soon as practicable to facilitate the transfer of this information. Contractor shall be responsible for defending, and shall hold ECCTA harmless from any claims or controversies alleging any violation or breach of Labor Code Section 1070, et seq. whether made by Contractor’s own employees or employees of the prior Contractor. February 1, 2016 Eastern Contra Costa Transit Authority 46 Request for Proposal #2016-001 ECCTA’s Bus Fleet ECCTA owns and maintains all buses that are required to operate the service: Fixed Route Vehicles Size Year Manufacturer 40’ 40’ 40’ 45’ 45’ 2013 2009 2001 2000 2002 Gillig Gillig Gillig MCI MCI Paratransit Vehicles Size Year Manufacturer 23’ 25’ minivan 2011 2010 2015 Ford Ford Dodge Support Vehicles for use by Contractor Year 2010 2011 Seating Capacity 36 36 44 54 52 Wheelchair Access Ramp Ramp lift lift lift TOTAL Number of Vehicles 25 8 20 5 4 62 Seating Capacity 12 16 3 Wheelchair Access lift Lift Ramp TOTAL Number of Vehicles 23 1 6 30 Vehicle Number of Vehicles Chevrolet Aveo (driver exchange vehicles) Ford paratransit (road supervisor vehicle) TOTAL 6 2 8 Support Vehicles for use by ECCTA employees only (to be insured by Contractor) Year Vehicle Number of Vehicles 2010 2011 2011 February 1, 2016 Dodge Grand Caravan Ford F-550 Shop Truck Ford F-550 Shelter Cleaning Truck TOTAL 2 1 1 4 Eastern Contra Costa Transit Authority 47 Request for Proposal #2016-001 ECCTA’s Maintenance, Operations, and Administration Facility ECCTA’s facility is located at 801 Wilbur Avenue, Antioch, California with a bus parking lot located at 1001 Wilbur Avenue. This facility was constructed in 1987 and expanded in 2003. The bus parking lot at 1001 Wilbur was constructed in 2003. The facility includes administration offices, operations offices, a dispatch area, driver’s room, classroom space, maintenance bays and stores, fuel island, mechanical bus washer, security system, parking for all ECCTA vehicles and employees, and other amenities. The selected Contractor will operate from this facility. ECCTA’S Operations ECCTA estimates that its public transit service will operate the following revenue vehicle miles and revenue vehicle hours: Projected Revenue Miles (gate to gate) FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-26 Fixed Route Paratransit Total 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 2,700,000 900,000 900,000 900,000 900,000 900,000 900,000 900,000 900,000 900,000 900,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 3,600,000 Fixed Route Paratransit Total 169,000 169,000 169,000 169,000 169,000 169,000 169,000 169,000 169,000 169,000 73,000 73,000 73,000 73,000 73,000 73,000 73,000 73,000 73,000 73,000 242,000 242,000 242,000 242,000 242,000 242,000 242,000 242,000 242,000 242,000 Projected Revenue Hours (gate to gate) FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25 FY 2025-26 February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 48 ECCTA’s Service Characteristics ECCTA currently provides the following fixed route service: number of routes/ span of service Monday – Friday Saturday Weekend & Holiday 1 13 routes 3:14am– 1:14am 4 routes 5:23am – 1:12am 4 routes 6:23am – 1:12am ECCTA currently provides the following commuter route service: number of routes/ span of service Monday – Friday Saturday Weekend & Holiday 2 4 routes 4:15 am-1:04 am No service No service ECCTA currently provides the following special event service: Service Description Pittsburg Seafood Festival scheduled shuttle service ECCTA also provides paratransit service to persons with disabilities in accordance with the Americans with Disabilities Act during the hours of operations of Fixed Route services, non-ADA paratransit service to all 225 square miles Monday through Friday from 6:00 AM to 6:00 PM and Saturday from 10:00 AM to 6:00 PM, and Medi-Cal service is offered to eligible individuals 7 days a week. Non-ADA service does not operate on Sundays and holidays. 1 Service holidays are: New Year’s Day (actual & observed), Martin Luther Day, Presidents Day, Memorial Day, Independence Day (actual & observed), Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day (actual & observed) February 1, 2016 Eastern Contra Costa Transit Authority 49 Request for Proposal #2016-001 Clean Air Requirements The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C. Section 7401, et. seq. The Contractor agrees to report each violation to ECCTA and understands and agrees that ECCTA will, in turn, report each violation as required to assure notification to the FTA and the appropriate EPA regional office. The Contractor also agrees to include these requirements in each subcontract exceeding $100,000 financed in part or in whole with federal assistance provided by the FTA. Energy Conservation The Contractor agrees to comply with mandatory standards and policies relating to energy efficiency, which are contained in the state energy conservation plan issued in compliance with the federal Energy Policy and Conservation Act. Clean Water Requirements The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U.S.C. 1251 et seq. The Contractor agrees to report each violation to ECCTA and understands and agrees that ECCTA will, in turn, report each violation as required to assure notification to FTA and the appropriate EPA regional office. The Contractor also agrees to include these requirements in each subcontract exceeding $100,000 financed in part or in whole with federal assistance provided by the FTA. Recycled Products Requirements The Contractor agrees to comply with all the requirements of Section 6002 of the Resource Conservation and Recovery Act (RCRA), as amended (42 U.S.C. 6962), including but not limited to the regulatory provisions of 40 CFR Part 247, and Executive Order 12873, as they apply to the procurement of the items designated in Subpart B of 40 CFR Part 247. February 1, 2016 Eastern Contra Costa Transit Authority 50 Request for Proposal #2016-001 Privacy Act The following requirements apply to Contractor and any of its employees that may administer any system of record on behalf of the federal government under any contract: The Contractor agrees to comply with, and assures the compliance of its employees with, the information restrictions and other applicable requirement of the Privacy Act of 1974, U.S.C. Section 552a. Among other things, the Contractor agrees to obtain the express consent of the federal government before the Contractor or its employees are a system of record on behalf of the federal government. The Contractor understands that the requirements of the Privacy Act, including the civil and criminal penalties for violation of that Act, apply to those individuals involved, and that failure to comply with the terms of the Privacy Act may result in termination of the underlying contract. The Contractor also agrees to include these requirements in each subcontract to administer any system of records on behalf of the Federal Government financed in whole or in part with federal assistance provided by the FTA. Civil Right Requirements Nondiscrimination. In accordance with Title VI of the Civil Rights Act, as amended, 42 U.S.C. Section 2000d, Section 303 of the Age Discrimination Act of 1975, as amended, 42 U.S.C. Section 6102, Section 202 of the Americans with Disabilities Act of 1990, 42 U.S.C. Section 12132, and federal transit law at 49 U.S.C. Section 5332, the Contractor agrees that it will not discriminate against any employee or applicant for employment because of race, color, creed, national origin, sex, age, or disability. In addition, the Contractor agrees to comply with applicable federal implementing regulations and other implementing requirements FTA may issue. Equal Employment Opportunity. The following equal employment opportunity requirements apply to this contract: Race, Color, Creed, National Origin, Sex. In accordance with Title VII of the Civil Rights Act, as amended, 42 U.S.C. Section 2000e and federal transit laws at 49 U.S.C. Section5332, the Contractor agrees to comply with all applicable equal employment opportunity requirements of U.S. Department of Labor (U.S. DOL) regulations, "Office of Federal Contract Compliance programs, Equal Employment Opportunity, Department of Labor," 41 C.F.R. Parts 60 et seq., (which implement Executive Order No. 11246, "Equal Employment Opportunity," as amended by Executive Order No. 113 75, "Amending Executive Order 11246 Relating to Equal Employment Opportunity," 42 U.S.C. Section 2000e note), February 1, 2016 Eastern Contra Costa Transit Authority 51 Request for Proposal #2016-001 and with any applicable federal statutes, executive orders, regulations, and federal policies that may in the future affect construction activities undertaken in the course of the project. During the performance of this contract, the Contractor agrees as follows: a. The Contractor will not discriminate against any employee or applicant for employment because of race, color, creed, religion, national origin, sex or age. The Contractor will take affirmative action to ensure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, or national origin. b. Such action shall include, but not be limited to the following: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. c. The Contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this non-discrimination clause. d. The Contractor will, in all solicitations or advertisements for employees placed by or on behalf of the Contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. e. The Contractor will send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor union or workers' representative of the Contractor's commitments under Section 202 of Executive order No. 11246 of September 24, 1965, and shall post copies of the notices in conspicuous places available to employees and applicants for employment. f. The Contractor will comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. g. The Contractor will furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. h. In the event of the Contractor's noncompliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, this contract may be cancelled, terminated, or suspended in whole or in part and the Contractor may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Executive Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 52 i. The Contractor will include the portion of the sentence immediately preceding paragraph (a) and the provisions of paragraphs (a) through (g) in every subcontract or purchase order unless exempt by rules, regulations, or orders of the Secretary of Labor issued pursuant to Section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontractor. The Contractor will take such action with respect to any sub-contract or purchase order as the administering agency may direct as a means of enforcing such provisions, including sanctions for noncompliance; provided however that in the event a Contractor becomes involved in, or is threatened with litigation with a subcontractor or Contractor as a result of such direction by the administering agency the Contractor may request the United States to enter into such litigation to protect the interests of the United States. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. a) Age In accordance with Section 4 of the Age Discrimination in Employment Act of 1967, as amended, 29 U.S.C. Section 623 and federal transit law at 49 U.S.C. Section 5332, the Contractor agrees to refrain from discrimination against present and prospective employees for reason of age. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. Disabilities In accordance with Section 102 of the Americans with Disabilities Act, as amended, 42 U.S.C Section 12112, the Contractor agrees that it will comply with requirements of U.S. Equal Employment Opportunity Commission, "Regulations to Implement the Equal Employment provisions of the Americans with Disabilities Act," C.F.R. part 1630, pertaining to employment of persons with disabilities. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. b) Access for Individuals with Disabilities The Recipient agrees to comply with 49 U.S.C. § 5301(d), which states the Federal policy that elderly individuals and individuals with disabilities have the same right as other individuals to use public transportation services and facilities, and that special efforts shall be made in planning and designing those services and facilities to implement transportation accessibility rights for elderly individuals and individuals with disabilities. The Recipient also agrees to comply with all applicable provisions of section 504 of the Rehabilitation Act of 1973, as amended, with 29 U.S.C. § 794, which prohibits discrimination on the basis of disability; with the Americans with Disabilities Act of 1990 (ADA), as amended, 42 U.S.C. §§ 12101 et seq., which requires that accessible facilities and services be made available to individuals with disabilities; and with the Architectural Barriers Act of 1968, as amended, 42 U.S.C. §§ 4151 et seq., which requires that buildings and public accommodations be accessible to individuals with disabilities. In addition, the Recipient agrees to comply with applicable Federal regulations and directives and any subsequent amendments thereto, except to the extent the Federal Government determines otherwise in writing, as follows: U.S. DOT regulations, "Transportation Services for Individuals with Disabilities (ADA)," 49 C.F.R. Part 37; February 1, 2016 Eastern Contra Costa Transit Authority 53 Request for Proposal #2016-001 U.S. DOT regulations, "Nondiscrimination on the Basis of Handicap in Programs and Activities Receiving or Benefiting from Federal Financial Assistance," 49 C.F.R. Part 27; Joint U.S. Architectural and Transportation Barriers Compliance Board (U.S. ATBCB)/U.S. DOT regulations, "Americans With Disabilities (ADA) Accessibility Specifications for Transportation Vehicles," 36 C.F.R. Part 1192 and 49 C.F.R. Part 38; U.S. DOJ regulations, "Nondiscrimination on the Basis of Disability in State and Local Government Services," 28 C.F.R. Part 35; U.S. DOJ regulations, "Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities," 28 C.F.R. Part 36; U.S. General Services Administration (U.S. GSA) regulations, "Accommodations for the Physically Handicapped," 41 C.F.R. Subpart 101-19; U.S. Equal Employment Opportunity Commission, "Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act," 29 C.F.R. Part 1630; U.S. Federal Communications Commission regulations, "Telecommunications Relay Services and Related Customer Premises Equipment for the Hearing and Speech Disabled," 47 C.F.R. Part 64, Subpart F; and U.S. ATBCB regulations, "Electronic and Information Technology Accessibility Standards," 36 C.F.R. Part 1194; FTA regulations, "Transportation for Elderly and Handicapped Persons," 49 C.F.R. Part 609; and Federal civil rights and nondiscrimination directives implementing the foregoing regulations c) The Contractor also agrees to include these requirements in each subcontract financed in whole or in part with federal assistance provided by FTA, modified only if necessary to identify the affected parties. February 1, 2016 Eastern Contra Costa Transit Authority 54 Request for Proposal #2016-001 FTA Funding Requirement Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Master Agreement between ECCTA and the FTA, as they may be amended or promulgated from time to time during the term of this Agreement. Contractor’s failure to comply shall constitute a material breach of this Agreement. Prohibited Interest By submitting a proposal, the proposer represents and warrants that to the best of its knowledge that neither the CEO, nor any director, officer, agent, nor employee of ECCTA, has in any manner any interest, contractual or non-contractual, financial or otherwise, in this transaction or in the business of the proposer. If any such interest comes to the knowledge of the proposer at any time, a full and complete disclosure of all such information shall be made in writing to ECCTA, even if such interest would not be considered a conflict of interest under Article IV Division 4 (commencing with Section 1090) or Division 4.5 (commencing with Section 3600) of the Government Code of the State of California. No member, officer, or employee of ECCTA or of any of its member jurisdictions during his/her tenure of office, or for one year thereafter, shall have any interest, direct or indirect, in this contract or the proceeds therefrom. No member or a delegate to the Congress of the United States shall be admitted to any share or part of the contract awarded under this proposal or to any benefits arising therefrom. Conflict of Interest a) Contractor understands that its professional responsibility is solely to ECCTA. Contractor warrants that it presently has no interest, and will not acquire any direct or indirect interest, that would conflict with its performance of this agreement. Contractor shall not knowingly, and shall take reasonable steps to ensure that it does not, employ a person having such an interest in the performance of this agreement. If Contractor discovers that it has employed a person with a direct or indirect interest that would conflict with its performance of this agreement, Contractor shall promptly disclose the relationship to ECCTA and take such action as ECCTA may direct to remedy the conflict. b) Contractor (including principals, associates and professional employees) covenants and represents that it does not now have any investment or interest in real property and shall not acquire any interest, direct or indirect, in the area covered by this contract or any other source of income, interest in real property or investment which would be affected in any manner or degree by the performance of Contractor's services hereunder. Contractor further February 1, 2016 Eastern Contra Costa Transit Authority 55 Request for Proposal #2016-001 covenants and represents that in the performance of its duties hereunder no person having any such interest shall perform any services under this contract. c) Contractor is not a designated employee within the meaning of the Political Reform Act because Contractor: Will conduct research and arrive at conclusions with respect to his/her rendition of information, advice, recommendation or counsel independent of the control and direction of ECCTA or of any ECCTA official other than normal contract monitoring; and Possesses no authority with respect to any ECCTA decision beyond the rendition of information, advice, recommendation or counsel (FPPC Reg. 18700(a)(2)). No Federal Government Obligation to Third Parties ECCTA and Contractor acknowledge and agree that, notwithstanding any concurrence by the federal government in or approval of the solicitation or award of the underlying agreement, absent the express written consent by the federal government, the federal government is not a party to this agreement and shall not be subject to any obligations or liabilities to ECCTA, Contractor, or any other party (whether or not a party to that agreement) pertaining to any matter resulting from the underlying agreement. The Contractor agrees to include the above clause in each subcontract financed in whole or in part with federal assistance provided by FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions. Program Fraud and False or Fraudulent Statements or Related Acts The Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 U.S.C. § § 3801 et seq . and U.S. DOT regulations, "Program Fraud Civil Remedies," 49 C.F.R. Part 31, apply to its actions pertaining to this project. Upon execution of the underlying agreement, the Contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to be made, pertaining to the underlying agreement or the FTA assisted project for which this contract work is being performed. In addition to other penalties that may be applicable, the Contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification, the federal government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act of 1986 on the Contractor to the extent the federal government deems appropriate. The Contractor also acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification to the federal government under a contract connected with a project that is financed in whole or in part with Federal assistance originally February 1, 2016 Eastern Contra Costa Transit Authority 56 Request for Proposal #2016-001 awarded by FTA under the authority of 49 U.S.C. § 5307, the federal government reserves the right to impose the penalties of 18 U.S.C. § 1001 and 49 U.S.C. § 5307(n)(1) on the Contractor, to the extent the federal government deems appropriate. The Contractor agrees to include the above two clauses in each subcontract financed in whole or in part with federal assistance provided by FTA. It is further agreed that the clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions. Cost and Pricing Data Prior to award of a contract resulting from this solicitation, the Contractor shall furnish, if required by ECCTA, in accordance with the provisions of 15.403-4 of the Federal Acquisition Regulation (FAR), cost or pricing data and the certificate of current cost or pricing data as set forth in FAR 15.406-2. Federal Changes Contractor shall at all times comply with all applicable FTA regulations, policies, procedures, and directives, including without limitation, those listed directly or by reference in the master agreement between ECCTA and the FTA, as they may be amended or promulgated from time to time during the term of this contract. Contractor's failure to so comply shall constitute a material breach of this agreement. Records/Audit The Contractor and its subcontractors shall establish and maintain complete records pertaining to the contract. The Contractor and subcontractors accounting systems shall conform to generally accepted accounting principles and all records shall provide a breakdown of total costs charged under the contract, including properly executed payrolls, time records, invoices and vouchers. The Contractor shall permit ECCTA and its authorized representatives to inspect and examine Contractor's books, records, accounts, and any and all data relevant to the contract at any reasonable time for the purpose of auditing and verifying statements, invoices, or bills submitted by Contractor pursuant to the contract and shall provide such assistance as may be reasonably required in the course of such inspection. The Contractor shall not dispose of, destroy, alter, or mutilate said books, records, accounts, and data for seven years after the termination of the contract. ECCTA reserves the right to examine and reexamine said books, records, accounts, and data during the seven year period following the termination of the contract. In addition, pursuant to California Government Code, the parties to the contract shall be subject to the examination and audit by a representative of the Auditor General of the State of California for a period of three years after final payment under the contract. February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 57 The examination and audit shall be confined to those matters connected with the performance of this contract including, but not limited to, the cost of administering the contract. Rights in Data and Copyrights The term “subject data” used in this section means recorded information, whether or not copyrighted, that is delivered or specified to be delivered under this contract. The term includes graphic or pictorial delineation in media such as drawings, or photographs; text in specifications or related performance or design-type documents; machine forms such as punched cards, magnetic tape, or computer memory printouts; and information retained in computer memory. Examples include, but are not limited to: computer software, engineering drawings, and associated lists, specifications, standards, process sheets, manuals, technical reports, catalog item identifications, and related information. The term does not include financial reports, cost analyses, and similar information incidental to project administration. Federal restrictions: The following restrictions apply to all subject data first produced in the performance of this contract: Except for its own internal use, the Contractor may not publish or reproduce subject data in whole or in part, or in any manner or form, nor may the Contractor authorize others to do so, without the written consent of the government, until such time as the government may have either released or approve the release of such data to the public. Federal Rights in Data and Copyrights: In accordance with 49 C.F.R. Section 18.34 and 49 C.F.R. Section 19-36, the government reserves a royalty-free, non-exclusive and irrevocable license to produce, publish or otherwise use, and to authorize others to use, for federal government purposes: Any subject data developed under the grant, or under cooperative agreement, or under a third party contract or subcontract, irrespective of whether or not a copyright has been obtained, and Any rights to copyright to which the Contractor purchases ownership with federal assistance. Special federal rights for planning, research and development projects. Hold Harmless: Unless prohibited by state law, the Contractor agrees to indemnify, save and hold harmless ECCTA, the government, its officers, agents, and employees acting within the scope of their official duties against any liability, including costs and expenses, resulting from any willful or intentional violation by the Contractor of proprietary rights, copyrights, or right of privacy, arising out of the publication, translation, reproduction, delivery, use, or disposition of any data furnished under this contract. The Contractor shall not be required to indemnify the government for any such liability arising out of the wrongful acts of employees or agents of the government. February 1, 2016 Eastern Contra Costa Transit Authority 58 Request for Proposal #2016-001 Restriction on access to patent rights: Nothing contained in this section on rights in data shall imply a license to government under any patent or be construed as affecting the scope of any license or other right otherwise granted to the government under any patent. Application to material incorporated into the contract: The requirements of above paragraphs do not apply to material furnished to the Contractor by the government and incorporated in the work carried out under the contract; provided that such incorporated material is identified by the Contractor at the time of delivery of such work. Disclosure of Governmental Positions Depending on the nature of the work performed, a Contractor to ECCTA may be subject to the same conflict of interest prohibitions established by the Federal Transit Administration and California law (California Government Code, Section 1090 et seq.) that govern ECCTA employees and officers. In order to analyze possible conflicts that might prevent a Contractor from acting on behalf of ECCTA or other governmental agency prior to contract award, ECCTA requires that all potential participants disclose in their proposals any positions that they hold as director, officer, Contractor, or employee of any governmental agency. Additional disclosure may be required prior to contract award or during the term of the contract. Responses will be kept confidential to the extent permitted by law. Therefore, each proposer should complete and submit with proposal documents the, "Disclosure of Governmental Positions Form" in Section 8 of this RFP, whether or not any owner or employee of the firm currently hold positions as directors, officers, Contractors, or employees of a governmental agency or have held such positions in the past twelve months. Provisions for Fair Employment Practices Contractor shall include, and shall cause all subcontractors to include, the provision of California's Fair Employment Practices Article in every subcontract entered into, related to this contract. Proposer shall complete and submit with proposal documents the, "Fair Employment Practices Certificate" form in Section 8 of this RFP. Certification of Eligibility By entering into this contract, the Bidder certifies that neither it (nor he or she) or any person or firm who has an interest in the Bidder’s firm is a person or firm ineligible to be awarded government contracts by virtue of Section 3A of the Davis-Bacon Act or 29 CFR Section 5.12 (a)(1). Proposers shall complete and submit with proposal documents the, “Certification of Eligibility” form in Section 8 of this RFP. February 1, 2016 Eastern Contra Costa Transit Authority 59 Request for Proposal #2016-001 No part of this contract shall be subcontracted to any person or firm ineligible for award of a government contract by virtue of Section 3(a) of the Davis-Bacon Act or 29 CFR Section 5.12(a)(1). The penalty for making false statements is prescribed in the U.S. Criminal Code, 8 U.S.C. Section 1001. Certification Regarding Debarment and Suspension Contractor is required to verify that none of the Contractor, its principals, as defined at 2 CFR 180.905, or affiliates, as defined at 2 CFR 180.995, are excluded or disqualified as defined at 2 CFR 180.940 and 180.935. For this purpose, the proposer must complete and submit with proposal documents the, "Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion," form in Section 8 of this RFP. Contractor also agrees to include this provision in any subcontract exceeding $100,000 and to obtain a similar certification from any subcontractor seeking a subcontract exceeding $100,000 and forward the certification to ECCTA. Certification Regarding Lobbying Contractor shall complete and submit with proposal documents the certification required by 49 CFR part 20, "New Restrictions on Lobbying" form in Section 9 of this IFB. Contractors shall certify that it will not and has not used federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any federal contract, grant or any other award covered by 31 U.S.C. Section 1352. Contractor shall also disclose the name of any registrant under the Lobbying Disclosure Act of 1995 who has made lobbying contact on its behalf with non-federal funds with respect that federal contract, grant or award covered by 31 U.S.C. Section 1352. Such disclosures shall be forwarded to ECCTA. Contractor shall ensure that all of its subcontractors under this contract shall certify the same. Proposer shall complete and submit with proposal documents the, "Lobbying Certification for Contracts, Grants, Loans and Cooperative Agreements”" form in Section 8 of this RFP. February 1, 2016 Eastern Contra Costa Transit Authority 60 Request for Proposal #2016-001 Incorporation of Federal Transit Administration (FTA) Terms All contractual provisions required by DOT, as set forth in FTA circular 4220.1F, dated April 14, 2009, whether or not expressly set forth in the contract provisions herein, are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this contract document. The Contractor shall not perform any act, fail to perform any act, or refuse to comply with any ECCTA requests, which would cause ECCTA to be in violation of the FTA terms and conditions. Proposer shall complete and submit with proposal documents the, "Incorporation of Federal Transit Administration (FTA) Terms" form in Section 8 of this RFP. Affidavit Concerning Conflicts of Interest and Non-Competitive Practices Proposers shall complete and submit with proposal documents the “Affidavit Concerning Conflicts of Interest and Non-Competitive Practices” form in Section 8 of this RFP. Fly America Requirements The Contractor agrees to comply with 49 U.S.C. Section §40118 (the “Fly America Act”) in accordance with the General Services Administration’s regulations at 41 CFR Part 301.10, which provide that recipients and sub recipients of federal funds and their Contractors are required to use U.S. Flag air carriers for U.S. Government-financed international air travel and transportation of their personal effects or property, to the extent such service is available, unless travel by foreign air carrier is a matter of necessity, as defined by the Fly America Act. The Contractor shall submit, if a foreign air carrier was used, an appropriate certification or memorandum adequately explaining why service by a U.S. Flag air carrier was not available or why it was necessary to use a foreign air carrier and shall, in any event, provide a certificate of compliance with the Fly America requirements. The Contractor agrees to include the requirements of this section in all subcontracts that may involve international air transportation. Proposers shall complete and submit with proposal documents the,” Fly America” form in Section 8 of this RFP. February 1, 2016 Eastern Contra Costa Transit Authority 61 Request for Proposal #2016-001 Buy America Requirements In accordance with Section 165 of the Surface Transportation Assistance Act of 1982, P.L. 97-424, January 6, 1983, and its implementing regulations at 49 CFR Part 661, certain federal funds may not be obligated for mass transportation projects unless steel, iron, and manufactured products used in such projects are produced in the United States. There are four exceptions to this basic requirement: (1) if its application is not in the public interest; (2) if materials and products being procured are not produced in the United States in sufficient and reasonable available quantities and of a satisfactory quality; (3) in the case of the procurement of rolling stock, if the cost of components which are produced in the United States is more than 60 percent of the cost of all components, and if final assembly takes place in the United States; or (4) if the inclusion of domestic material will increase the cost of the overall project contract by more than 25 percent. For a proposal response to be considered complete, each Bidder must complete and submit with proposal the portion of the Buy America Certificate that is applicable to it and submit this certificate with the IFB documents. Proposer shall complete and submit with proposal documents the, "Buy America" form in Section 8 of this RFP. On the certificate, each Contractor will indicate whether it can comply with the general requirements or whether it may qualify for one of the specified exceptions. Proposers are advised to review the specific Buy America requirements contained in the regulations at 49 CFR part 661. Cargo Preference Requirements The Proposer agrees: (a) to use privately owned United States Flag commercial vessels to ship at least 50 percent of the gross tonnage (computed separately for dry bulk carriers, dry cargo liners, and tankers) involved, whenever shipping any equipment, material, or commodities pursuant to the underlying contract by ocean vessels to the extent such vessels; (b) to furnish within 20 working days following the date of loading for shipments originating within the United States or within 30 working days following the date of loading for shipments originating outside the United States, a legible copy of a rated, “on-board” commercial ocean bill-of-lading in English for each shipment of cargo described in the preceding paragraph to the Division of National Cargo, Office of Market Development, Maritime Administration, Washington, DC 20590 and to ECCTA (through the Bidder in the case of a subcontractors bill-of-lading): and (c) to include these requirements in all subcontracts issued pursuant to this contract when the subcontract may involve the transport of equipment, material, or commodities by ocean vessel. Proposers shall complete and submit with proposal documents the, "Cargo Preference-Use of United States Flag Vessels" form in Section 8 of this RFP. February 1, 2016 Eastern Contra Costa Transit Authority 62 Request for Proposal #2016-001 Non Collusion Affidavit Proposers shall complete and submit with proposal documents the certification regarding “Non Collusion Affidavit” form in Section 8 of this RFP. Certification Concerning Control of Employee of Contractor Proposers shall complete and submit with proposal documents the, "Certification Concerning Control of Employee of Contractor" form in Section 8 of this RFP. Certification Regarding Workers’ Compensation Proposers shall complete and submit with proposal documents the, “Certification Regarding Workers’ Compensation” form in Section 8 of this RFP. Americans with Disabilities Act Proposers shall complete and submit with proposal documents the, “Americans with Disabilities Act” form in Section 8 of this RFP. Drug Free Workplace Certification Proposers shall complete and submit with proposal documents the, “Drug Free Workplace Certification” form in Section 8 of this RFP. February 1, 2016 Eastern Contra Costa Transit Authority 63 Request for Proposal #2016-001 Section 6 SCOPE OF WORK February 1, 2016 Eastern Contra Costa Transit Authority 64 Request for Proposal #2016-001 SCOPE OF WORK Overview This Scope of Work contains technical specifications concerning work to be performed by an independent Contractor upon entering into a contract together with ECCTA. Proposers are instructed to review the requirements outlined herein, and to prepare proposals which respond as indicated in the Request for Proposals, referencing the Scope of Work as appropriate. This Scope of Work is one of the “Contract Documents” i.e., a part of the “Contract” between the awarded contractor and ECCTA. The Scope of Work contains three sections: • • • Section I describes the role of ECCTA. Section II identifies the minimum level of performance required of the Contractor in the area of transit operation. Section III identifies service performance standards and incentives Section I: Role of ECCTA ECCTA will establish policies and procedures for the provision of fixed route and paratransit bus service. ECCTA shall provide vehicles furnished with mobile radio units, fareboxes, decals and logos, vehicle licenses, operating facility, system marketing and marketing literature, passes, tickets and transfers, and vehicle maintenance. ECCTA will provide route and schedule planning and will conduct all necessary public hearings. Attachment 1 of the Scope of Work lists all items and services provided by ECCTA. February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 65 Section II: Role of Contractor The Contractor will: a. Work under the direction of the ECCTA Chief Executive Officer (CEO) for all day-to-day operations and other tasks as assigned. The Chief Executive Officer is the Contract Manager for Tri Delta Transit and as such plays a critical role in the operations and management of the ECCTA system. b. Provide fixed route and paratransit services. c. Meet all operations requirements. d. Meet all performance and safety standards. e. Provide qualified personnel having management, operation, and technical expertise necessary to operate Tri Delta Transit f. Provide corporate support to local management staff including technical assistance in service planning, maintenance, safety and training, human resources and general operations to ensure compliance with contract requirements and federal, state and local laws. g. Meet employee hiring and training standards as specified. h. Supervise operations of fixed route and paratransit services. i. Comply and/or assist with Automatic Vehicle Location (AVL) system maintenance and monitoring. j. Comply and/or assist with the ECCTA’s monitoring and auditing programs including, but not necessarily limited to Section 15 data collections process, and Federal Transportation Authority (FTA) program reporting, including but not limited to Title VI, drug and alcohol, and DBE. Provide information, as directed by the ECCTA, necessary for meeting FTA’s reporting requirements. Data for National Transportation Database (NTD) reporting is required in Excel format, on a monthly basis. k. Assist with additional ECCTA transit data collection projects, including origin-destination and other ridership and customer satisfaction surveys that may be periodically undertaken. l. Attend scheduled weekly, monthly, and special meetings with ECCTA staff. m. Assist ECCTA staff in development and implementation of management direction and standards for the day-to-day administration of ECCTA. n. Respond promptly and precisely to the CEO or designee’s requests for information. February 1, 2016 Eastern Contra Costa Transit Authority 66 Request for Proposal #2016-001 o. Promptly notify ECCTA of any deficiencies in facilities and/or revenue vehicles, or in proposed fixed routes, paratransit, services expansions, alterations, and/or service reductions. p. File operating, financial, and performance reports and invoices monthly, in order to allow the ECCTA to review the content or incorporate the data into reports and plans as appropriate for delivery to the final users on time. File an annual report, encompassing monthly operating, financial, and performance reports. The proposal response must include a sample monthly report and a sample annual report. The actual monthly and annual report formats will be developed cooperatively with the awarded Contractor. q. Investigate accidents/vehicle crashes and unsafe practices immediately. Cooperate with police and/or other law enforcement agencies in their investigations, as necessary and appropriate. Immediately report by phone, to the CEO or designee, any vehicle crashes (including passenger accidents/vehicle crashes), any other non-routine event or any operational deviation. A written report shall follow within 24 hours. The proposal response must include a sample accident report and a sample incident report. The actual accident and incident report formats will be developed cooperatively with the awarded Contractor. r. Provide the services in compliance with all federal and state Environmental Protection Agency (EPA) requirements. The Contractor will take whatever measures are necessary to prevent fuel spills or other environmental mishaps and be responsible for any clean up at the Contractor’s facility or on the routes operated by the Contractor. s. Provide insurance coverage as required. t. Cooperate with law enforcement agencies. u. Refer all ECCTA-related media inquiries to the CEO, and cooperate in providing public information through ECCTA. v. Comply with the finally approved Corporate Support and Management Plan, Staffing Plan, and Work Plan, and obtain ECCTA approval for all changes. w. To comply with California Highway Patrol requirements, provide two stickers per revenue vehicle indicating: a. Operated By:_____________________ b. CA# c. CPUC# ECCTA maintenance staff will install the stickers. February 1, 2016 Eastern Contra Costa Transit Authority 67 Request for Proposal #2016-001 Management, Staffing and Responsibility a. In addition to drivers, the Contractor shall employ and train other persons as may be necessary to enable the Contractor to perform the services outlined herein. The Contractor is responsible for all personnel, whether employed directly by the Contractor, or made available through subcontracts, and for performing all necessary supervision, management and coordination of their efforts. b. The Contractor shall pay the wages and benefits of additional personnel and shall cause the withholdings to be made as required in the performance of this contract. Without additional expense to ECCTA, the Contractor shall comply with the requirements of employee liability, worker’s compensation, employment insurance, and social security. The Contractor shall hold ECCTA harmless from any liability, damages, claims, costs, and expenses of any nature arising from alleged violations of personnel practices. c. The Contractor shall be the employer of those employees necessary for the operation of the transit system. d. Contractor personnel shall follow all federal, state, and local laws and regulations, policies and related administrative practices applicable to any resulting contract. The most recent of such regulations will govern the administration of any resulting contract at any particular time. Federal requirements may change during the term of the contract, and the change requirements shall apply to the work performed at ECCTA, as required. e. ECCTA reserves the right to demand removal of any personnel from any ECCTA facility, for reasonable cause, that the ECCTA deems unsuitable for service without liability to ECCTA. The Contractor shall notify and receive ECCTA approval in advance of all new key personnel hires or reassignments. February 1, 2016 Eastern Contra Costa Transit Authority 68 Request for Proposal #2016-001 Contractor Service Provision Level of Service The Contractor shall be responsible for the provision of the services required by recruiting, hiring and supervising qualified drivers, supervisors, and other management personnel necessary to operate the miles, hours and type of services called for under this RFP. The Contractor shall be responsible for all relief operators. The Contractor shall ensure that all services will be continued in a manner acceptable to ECCTA, with no disruption in services. Operating Policies The Contractor shall perform all scheduled services subject to ECCTA’s operating standards for service performance, including but not limited to policies governing: safety and accidents/crashes, customer service (complaints/observation), missed trips and on-time performance. Service Level Changes ECCTA reserves the right to deliver written notice to the Contractor specifying increases, decreases or other changes in the services set forth herein. Such changes may include, but are not limited to, the hours and days of operation, the maximum number of vehicles hours to be served each service day, and the extent of the service area. Regular Operator and Extra Board Requirements Regularly assigned operators or a trained back up shall be available and on time to ensure consistent and reliable service. The Contractor shall be required to maintain an “extra board” of operators to minimize unscheduled overtime work. All personnel are responsible for knowledge of the service system design. Contractor personnel shall maintain a courteous attitude, answering any passenger questions regarding the provision of service. Personnel shall also report all passenger complaints and operational problems to a supervisor immediately. Each operator and supervisor shall appear before the public in neat, well-pressed uniform, which has been approved by ECCTA. Each operator and supervisor shall also adhere to a code of personal grooming and hygiene established by the Contractor in conjunction with ECCTA. This code includes minimum physical capacity standards required to assist passengers in case of emergency. February 1, 2016 Eastern Contra Costa Transit Authority 69 Request for Proposal #2016-001 Driver Selection and Supervision The Contractor shall be entirely responsible for the employment and supervision of drivers necessary to perform system operations. Such responsibilities shall include, although not necessarily be limited to: driver recruitment, screening, selection, training, supervision, employee relations, evaluation, retraining, and termination. The Contractor shall use appropriate driver screening and selection criteria in order to employ drivers of ECCTA vehicles. These criteria will include, although not necessarily be limited to a Department of Motor Vehicles license check, criminal record check, and drug and substance abuse testing in conformance with the United States Department of Transportation regulations. The Contractor shall be responsible for all applicable labor assignments for fixed route and paratransit drivers. The composition of the Contractor’s labor assignments shall reflect a balance between efficient labor utilization and reasonable personnel practices supporting driver longevity of experience and job commitment. Drivers shall be in uniform at all times while in service or otherwise on duty. Driver’s uniforms shall be provided by the Contractor for its employees. Minimum uniform requirements as specified in paragraph 13, Uniforms, of the Agreement shall be adhered. The Contractor shall at all times comply with applicable state and federal employment laws, including Section 1735 of the California Labor Code and Title VI of the Civil Rights Act of 1964 (PL88-352). Nothing in this section shall be construed by either the Contractor or ECCTA to be in conflict with the language and intent of paragraph 10, Control, of the Agreement. Training of Drivers and Operations Personnel The Contractor shall develop, implement and maintain a formal training and retraining program for all drivers in accordance with Federal and State of California laws. The program must provide a fixed minimum number of hours of training for new employees, including classroom instruction, behindthe-wheel training under supervision of a certified instructor, and in-service training. It will be the responsibility of the Contractor to train drivers to promote good conduct of passengers on the buses. Drivers will enforce ECCTA’s rules of conduct. The program must provide formal retraining measures, including criteria for determining the success of retraining efforts. The Contractor shall not conduct behind-the-wheel training with vehicles provided by ECCTA while in revenue service. February 1, 2016 Eastern Contra Costa Transit Authority 70 Request for Proposal #2016-001 All drivers must complete the Contractor formal training program as approved by ECCTA and be licensed with a valid California Class B with a Passenger Endorsement operator’s license and a valid Verification of Transit Training (VTT) card prior to entering revenue service. Dispatchers and call takers, as well as any other individuals who may from time to time be assigned to working the fixed route telephone information phone lines, or be assigned to working the paratransit telephone reservation/information phone lines, shall be trained in proper telephone etiquette and techniques. Employees will be monitored for courtesy and tact. Refresher training is required. Other training may be required as different job duties demand. Drivers Responsibilities Drivers will, when requested by ECCTA, distribute notices to passengers or otherwise render assistance in ECCTA’s monitoring and supervising operations. Drivers will be required to honor special passes, collect tickets and issue and collect transfers as directed by ECCTA. Drivers will record ridership counts by passenger category on GFI fare boxes and/or counters provided on the buses. At all times during operation of any bus in connection with these services, drivers shall have available a time piece having an accuracy of plus (+) or minus (-) one minute per month and set each day in accordance with procedures provided by ECCTA to the Contractor. System Safety The Contractor shall assume full responsibility for assuring that the safety of passengers, operations personnel, and ECCTA’s capital assets are maintained at the highest possible level throughout the duration of the Agreement. The Contractor shall comply with all applicable California Highway Patrol, OSHA and CPCU requirements. The Contractor shall develop, implement and maintain a formal safety program approved by ECCTA which meets or exceeds the minimum responsibilities defined in this section. This program should include the establishment of a safety committee with a minimum of six annual meetings and periodic safety meetings, participation of safety organizations, safety incentives offered by the Contractor to drivers and other employees, and participation in risk management activities under the auspices of the Contractor’s insurance carrier or other organization. February 1, 2016 Eastern Contra Costa Transit Authority 71 Request for Proposal #2016-001 Supervision The Contractor shall provide full time supervisors to monitor drivers and vehicles operating in fixed route and paratransit services during all hours and days of revenue service. The supervisors will conduct system monitoring and assist drivers in revenue service. Supervisors shall be in uniform at all times while in service or otherwise on duty. The successful Proposer shall submit a supervisor plan to the Chief Executive Officer or her designee. Deliveries and Distributions The Contractor shall deliver appropriate schedules and/or packages to outlets throughout the community as directed by ECCTA. Contractor shall distribute information to customers prepared and as specified by ECCTA. Handling Operational Emergencies The Contractor shall develop, implement, and maintain formal procedures to respond to emergencies and routine problems which from time to time occur in the course of providing daily public transportation and paratransit services. Such occurrences to be addressed include, although are not necessarily limited to: 1. 2. 3. 4. 5. 6. 7. 8. 9. in-service vehicle failures fixed route buses operating more than fifteen minutes behind the published schedule paratransit buses operating more than thirty (30) minutes behind promised schedule lift failures on buses in service passenger disturbances passenger injuries Contractor employee injuries vehicle accidents disputes between Contractor employees These procedures should be submitted to EECTA as part of the contractor’s proposal. February 1, 2016 Eastern Contra Costa Transit Authority 72 Request for Proposal #2016-001 Vehicle Scheduling and Dispatching The Contractor shall be knowledgeable and fully capable of using Trapeze automated scheduling software system. In addition, the Contractor shall be capable of accommodating both advance reservation and requests for immediate service and of integrating all demand for service into quality to levels prescribed in this Scope of Work. The Contractor shall provide an adequate fixed number of persons to staff the paratransit scheduling and fixed route vehicle dispatching functions. These persons shall also be responsible for maintaining radio control with all vehicles in service and for maintaining the daily dispatch log to be proposed by the Contractor. Scheduling and dispatching personnel shall be trained in professional techniques, radio protocol, and in cooperation approaches with drivers and passengers. ECCTA shall provide the Contractor with a mobile radio system for use in paratransit and fixed route vehicle dispatching. Contractor shall have staff trained and experienced in preparing run-cuts for ECCTA fixed route service after ECCTA provides the necessary parameters and criteria. Personnel shall be trained as discussed in this Scope of Work and the performance will be monitored and refresher training will be offered by the Contractor, as necessary. Telephone Information and Reservations ECCTA shall provide telephone equipment and maintenance for use by the Contractor for providing telephone information and receiving reservations for paratransit services. Contractor shall maintain a courteous, professional, and composed demeanor during all interactions with the public. Three incoming lines will be provided for fixed route bus information and four lines for paratransit reservations. The Contractor shall offer telephone information whenever a bus is in service. The Contractor shall provide trained personnel to receive incoming telephone calls. Prior to 6:00 a.m. and after 6:00 p.m., the dispatcher may, at the option of the Contractor, provide telephone information. Between 6:00 a.m. and 6:00 p.m., adequate customer information staffing shall be provided. The Contractor shall arrange work shifts which efficiently reflect the volume of incoming telephone calls. The Contractor shall develop, implement and maintain a daily schedule of labor resources to handle telephone calls. This schedule shall identify work assignments, specify non-telephone work assigned concurrently, and work shift times. February 1, 2016 Eastern Contra Costa Transit Authority 73 Request for Proposal #2016-001 Farebox Revenue Collection and Accounting 1. Fixed Route All farebox revenues collected on vehicles operated in fixed route service are the property of ECCTA. The Contractor shall make all reasonable efforts to collect fares on behalf of ECCTA. ECCTA shall provide a fare and transfer policy and shall retain sole option to adjust such policy. ECCTA shall provide GFI fareboxes, Clipper® equipment and other fareboxes, and the data collection system. The Contractor shall, in accordance with a procedure specified by ECCTA, count and account for revenues collected on fixed route buses and deposit them into a local bank account designated by ECCTA for that purpose. (See Attachment 2 of the Scope of Work). The Contractor shall faithfully deposit farebox revenue into ECCTA’s account not later than two banking days after the day for which revenues are collected. Clipper® revenues are the responsibility of ECCTA. 2. Paratransit All ride vouchers and other farebox revenues collected on vehicles operated in paratransit service shall be the property of ECCTA. ECCTA shall provide a fare and transfer policy and shall retain sole option to adjust such policy. The Contractor shall, in accordance with a procedure specified by ECCTA, count and account for revenues collected on paratransit buses and deposit them into a local bank account designated by ECCTA for that purpose. (See Attachment 2 of the Scope of Work). ECCTA reserves the right to count revenues contained in each farebox vault. The Contractor shall faithfully deposit farebox revenue into ECCTA’s account not later than two banking days after the day for which revenues are collected. Operations Reporting The Contractor shall submit operating data and related information to the specification and satisfaction of ECCTA. As ECCTA’s needs for data change from time to time, the Contractor shall assist ECCTA in implementing revised data collection procedures and methods. The Contractor shall be responsible for accurately completing the forms developed by the Contractor and approved by ECCTA at the time interval indicated. One original copy of each form shall be provided to ECCTA. The Contractor shall duplicate forms as necessary for completion and submittal to ECCTA. Monthly reports, including the Contractor’s invoice, shall be submitted to ECCTA no later than the tenth (10th) day of the calendar month following the month of service provided. All reports shall be regarded as supportive documentation of the Contractor’s invoice for payment and shall be submitted on a timely basis. See Attachment 4 to this Scope of Work. February 1, 2016 Eastern Contra Costa Transit Authority 74 Request for Proposal #2016-001 Monthly Reports Monthly reports shall be submitted to ECCTA by the 10th of each month. These reports shall include, but are not limited to: • Dispatch log • Operations statistics report (example included in Attachment 4 of this Scope of Work) • Fixed route schedule adherence reports (AVL reports) • Paratransit no-show log and report by service type • Invoice for services provided • Management report by Contractor, outlining activities for the month including any unusual events, incidents, suggestion, etc. Daily Reports The following reports shall be submitted to ECCTA on a daily basis, including but not limited to: • Daily written accident report to include police report, if applicable, within three days of occurrence (upon occurrence). An oral report shall be made to designated ECCTA staff within two (2) hours of the accident. • Daily unusual occurrence report. Serious unusual occurrences shall be reported immediately • Daily incident report per National Transit Database requirements • Daily fixed route revenue report • Daily paratransit revenue report • Daily vault room tally sheet and deposit slip • Daily written response to service complaints (upon occurrence) Insurance The Contractor shall procure and maintain in full force, insurance at the levels prescribed in Paragraph 27, Insurance, of the Agreement. The Contractor’s automobile insurance policy shall also cover ECCTA employees driving ECCTA owned vehicles. Training Equipment The Contractor shall provide all training materials. February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 75 Drug and Alcohol Testing Drug and alcohol testing must be done in compliance with the United States Department of Transportation regulations. This includes pre-employment, post-accident, random and probable cause testing. A copy of the Contractor’s drug and alcohol testing policy and program must be included with the proposal. The Contractor will also be required to submit ongoing reports as required to ECCTA, the United States Department of Transportation and the Federal Transit Administration. The Contractor will bear the cost of this program. Computer Training The Contractor, at its sole expense, shall provide its employees with computer training of the software and hardware provided by the Contractor or by ECCTA. Corporate Support and Interaction The contract must identify the key corporate personnel that will lend support to the local management team, including the following: Organizational relationship (include an organizational chart). Frequency of interaction and site visits for support in safety, training, customer service and technology. Expected role in providing mentoring and training to the local management team. February 1, 2016 Eastern Contra Costa Transit Authority 76 Request for Proposal #2016-001 Section III: Contract Incentives Overview To stimulate and encourage high quality service, various performance standards along with incentives are incorporated into this contract. ECCTA may take into account a high number of missed incentives or a high incidence of bonuses achieved in determining whether to exercise contract continuance and/or future contract extensions. Monitoring of these standards shall be conducted by ECCTA staff, their agents, and reports submitted by the Contractor. Various information sources and data collection techniques will be used and may change as technology changes. Each month ECCTA staff will meet with the Contractor to discuss the performance of the transit system, including these standards, and to discuss ways in which ECCTA can help the Contractor improve system performance. Bonuses will be calculated on a monthly basis and will be paid on the following month’s invoice. The proposed incentive program could result in a maximum 2% increase in the contract price. Although the range of bonuses will remain at these levels throughout the period of the contract, the standards which are monitored and the range of acceptable limits are subject to revision by mutual consent of ECCTA staff and the Contractor. On-Time Performance - On-time arrival and departure – fixed route system It is the goal of ECCTA that: • Buses shall arrive at and depart from all designated time points no later than five minutes after their scheduled time and shall not leave any time point prior to their scheduled departure time. • The Contractor shall strive to see that a minimum of 93.01% of all arrivals and departures from published time points meet this criteria. • Any trip operating fifteen or more minutes behind its scheduled time shall be considered a “missed trip”. ECCTA shall monitor performance using AVL-generated reports. February 1, 2016 Eastern Contra Costa Transit Authority 77 Request for Proposal #2016-001 As the Contractor attains the following goals, the designated percentage of the monthly billing will be calculated for payment: On-Time Performance Level BONUS 95.01% - 100% + one half of one percent (0.50%) 93.01% - 95.00% + one quarter of one percent (0.25%) Missed Trips A missed trip is a trip that is not completed in its entirety or is more than fifteen (15) minutes late. Missed Trips BONUS 0.74% and below + one half of one percent (0.50%) 0.99% - 0.75% + one quarter of one percent (0.25%) Paratransit Productivity Passenger trips per hour shall be measured as passenger trips completed divided by the revenue hours (1st pick to last drop, minus lunch) Monday through Friday for paratransit trips only (not to include MedVan). Passenger Trips Per Hour BONUS 2.4 and over + one half of one percent (.50%) 2.2 to 2.3 + one quarter of one percent (.25%) February 1, 2016 Eastern Contra Costa Transit Authority 78 Request for Proposal #2016-001 Complaints / Observations This statistic shall be measured per 10,000 customer boarding’s as measured by: • Monthly counts of documented customer complaints • Defined as when a customer communicates with the Contractor or ECCTA about a problem or issue and leaves a name and phone number so it is verifiable (e.g., late bus, rude driver, nonfunctioning air conditioner, etc.) • As complaints per 10,000 customer boarding’s are received, the following percentage of the month period shall be calculated for payment: Complaint % Rate BONUS 0.30 and below + one quarter of one percent (0.25%) 0.31 - 0.60 + one tenth of one percent (0.10%) Phone Call Metrics The prompt attention to phone calls reflects on the overall efficiency and the customer-centered philosophy of the operation. Phone calls are monitored by ECCTA and the types of phone calls handled include: Calls presented-average time to answer Abandoned calls-average time to abandoned Answered calls-average time to answer In order to earn the bonus, all three types of calls mentioned above must meet the applicable standard of less than 60 seconds or 90 seconds. February 1, 2016 Phone Calls Handled BONUS Less than 60 seconds + one quarter of one percent (.25%) Less than 90 seconds + one tenth of one percent (.10%) Eastern Contra Costa Transit Authority 79 Request for Proposal #2016-001 Attachment 1: ECCTA shall provide the following February 1, 2016 Eastern Contra Costa Transit Authority 80 Request for Proposal #2016-001 Attachment 1: ECCTA shall provide the following Page 1 of 2 1. Transit Vehicles and Related Equipment • Fixed route transit vehicles • Paratransit vehicles • Maintenance of vehicles & attached equipment such as fareboxes, destination signs, and ratio equipment • Communication devices • Mobile data terminals (paratransit) • Fareboxes (GFI automated and non-automated coin counting machine) • Electronic destination signs • Decals and logos for vehicles • Vehicle licenses • Non-revenue vehicles (supervisor vans) • Driver exchange cars • Fuel for fixed route transit vehicles, paratransit vehicles, driver exchange cars, and supervisor vans • AVL/APC systems (fixed route) • On-board cameras (fixed route and paratransit) • Zonar (fixed route and paratransit) • Trapeze and 2G paratransit software 2. Street Equipment • Bus stop signs, ”L” brackets and poles • Passenger shelters, benches and schedule holders • Trash receptacles • Bus stop maintenance, including trash removal and repair 3. Operating Facility • Administration, operating and maintenance facility located at 801 and 1001 Wilbur Avenue, Antioch, California • Employee parking lot • Facility security system • Base station for radios • Office furniture for operations department • Computer and software • Automatic call distribution system • Photocopier February 1, 2016 Eastern Contra Costa Transit Authority 81 Request for Proposal #2016-001 Attachment 1: ECCTA shall provide the following Page 2 of 2 4. Other Services and Materials • System marketing, schedule, customer information brochures and other marketing brochures, transfers, tickets, passes and customized route and stop information at passenger shelters, etc. • Lost-and-found service for passengers • Facility maintenance • Utilities excluding a $175/month charge for contractor’s telephone extensions • Employee ID cards and facility security cards (charges will apply for lost or stolen cards) • ADA certification • Ticket and pass sales through the mail, over the internet and through ticket outlets in the community • Coin counting equipment, bill counting equipment, rubber bands, bill wrappers, money bags and deposit slips February 1, 2016 Eastern Contra Costa Transit Authority 82 Request for Proposal #2016-001 Attachment 2: Cash Fares Account & Daily Vault Room Tally Sheet February 1, 2016 Eastern Contra Costa Transit Authority 83 Request for Proposal #2016-001 Attachment 2: February 1, 2016 Cash Fares Account & Daily Vault Room Tally Sheet Page 1 of 2 Eastern Contra Costa Transit Authority 84 Request for Proposal #2016-001 Attachment 2: February 1, 2016 Cash Fares Account & Daily Vault Room Tally Sheet Page 2 of 2 Eastern Contra Costa Transit Authority 85 Request for Proposal #2016-001 Attachment 3: Paratransit Service Summary Reports February 1, 2016 Eastern Contra Costa Transit Authority 86 Request for Proposal #2016-001 Attachment 3: February 1, 2016 Paratransit Service Summary Reports Page 1 of 3 Eastern Contra Costa Transit Authority 87 Request for Proposal #2016-001 Attachment 3: February 1, 2016 Paratransit Service Summary Reports Page 2 of 3 Eastern Contra Costa Transit Authority 88 Request for Proposal #2016-001 Attachment 3: February 1, 2016 Paratransit Service Summary Reports Page 3 of 3 Eastern Contra Costa Transit Authority 89 Request for Proposal #2016-001 Attachment 4: Monthly Operating Statistics February 1, 2016 Eastern Contra Costa Transit Authority 90 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 1 of 15 Eastern Contra Costa Transit Authority 91 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 2 of 15 Eastern Contra Costa Transit Authority 92 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 3 of 15 Eastern Contra Costa Transit Authority 93 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 4 of 15 Eastern Contra Costa Transit Authority 94 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 5 of 15 Eastern Contra Costa Transit Authority 95 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 6 of 15 Eastern Contra Costa Transit Authority 96 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 7 of 15 Eastern Contra Costa Transit Authority 97 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 8 of 15 Eastern Contra Costa Transit Authority 98 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 9 of 15 Eastern Contra Costa Transit Authority 99 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 10 of 15 Eastern Contra Costa Transit Authority 100 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 11 of 15 Eastern Contra Costa Transit Authority 101 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 12 of 15 Eastern Contra Costa Transit Authority 102 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 13 of 15 Eastern Contra Costa Transit Authority 103 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 14 of 15 Eastern Contra Costa Transit Authority 104 Request for Proposal #2016-001 Attachment 4: February 1, 2016 Monthly Operating Statistics Page 15 of 15 Eastern Contra Costa Transit Authority 105 Request for Proposal #2016-001 Section 7 PROPOSAL FORMS Form 1 - Proposal Cover Form Form 2 - Price Proposal Form February 1, 2016 Eastern Contra Costa Transit Authority 106 Request for Proposal #2016-001 Form 1: Proposal Cover Form Page 1 of 5 Eastern Contra Costa Transit Authority (ECCTA) Antioch, CA DATE SUBMITTED: NAME OF INDIVIDUAL SUBMITTING PROPOSAL: CONTACT PERSON: NAME UNDER WHICH BUSINESS IS CONDUCTED: STREET ADDRESS: MAILING ADDRESS, IF DIFFERENT: TELEPHONE: FAX: BUSINESS LICENSE NUMBER: CONDITIONS: 1. The undersigned understands that he/she will be bound by the Proposal as expressed by these forms if an award is made by ECCTA. The Contract will be in accordance with this Proposal. 2. The Request for Proposals, Information for Proposers, General Conditions, Scope of Work, Special Conditions, Required Forms, Required Certifications, and Addenda, if any, are made a part of this Proposal. February 1, 2016 Eastern Contra Costa Transit Authority 107 Request for Proposal #2016-001 Form 1: Proposal Cover Form Page 2 of 5 3. The undersigned understands that any clarification made to the Proposal Form or any new and different conditions or information submitted in or with the Proposal Form, other than that requested, may render the Proposer unresponsive. 4. The undersigned acknowledges the receipt of the following Addenda: _______________________________________ _______________________________________ ______________________________________ 5. The undersigned understands that ECCTA reserves the right to reject any or all Proposals or to waive any informality or technicality in any proposal in the interest of ECCTA. 6. The undersigned: (select one) _______ declares _______ does not declare that the undersigned will retain the employees of the prior Contractor or subcontractor for a period of not less than 90 days. 7. The undersigned understands that all proposals shall remain in effect for sixty (60) days from the presentation of the Proposals to the ECCTA Board of Directors. 8. The undersigned certifies that the Proposal includes all costs for labor, materials, taxes, insurance, overhead, profits, and all other costs necessary to perform the work in accordance with the Contract Documents. 9. The undersigned will submit five sets of their proposal package. The five sets of the proposal package shall be placed in a sealed box (marked “Transit System Operations”). The five sets of a proposer’s technical and price proposal must be submitted as follows: • One original proposal with required signatures in ink by an officer of the proposer with the authority to bind the proposer to the terms of the RFP submitted in separate securely sealed envelopes marked as follows: ORIGINAL: TECHNICAL PROPOSAL ORIGINAL: PRICE PROPOSAL February 1, 2016 Eastern Contra Costa Transit Authority 108 Request for Proposal #2016-001 Form 1: Proposal Cover Form Page 3 of 5 Proposers are warned against making erasures or alterations of any kind without initialing each and every change. Price Proposal and pricing information are not to be included in the Technical Proposal. • Three sets of copies of the technical and price proposal submitted in separate securely sealed envelopes marked as follows: COPY: TECHNICAL PROPOSAL COPY: PRICE PROPOSAL • The two CD’s or two thumb drives submitted in separate securely sealed envelopes marked as follows: ELECTRONIC: TECHNICAL PROPOSAL ELECTRONIC: PRICE PROPOSAL The sealed box shall, prior to 2:00 pm, local time, on March 25 2016, be delivered to: Ann Hutcheson Director of Administrative Services Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, CA 94509 SIGNED: If INDIVIDUAL OR SOLE OWNER OF BUSINESS: _______________________________________________________ Signature and Printed Name If PARTNERSHIP OR JOINT VENTURE: The undersigned certify that we have full and proper authority to sign this Proposal Form. Partnership or Joint Venture Composed of: _______________________________________________________ ________________________________________________________ Signature, Printed Name, Title, and Company Name February 1, 2016 Eastern Contra Costa Transit Authority 109 Request for Proposal #2016-001 Form 1: Proposal Cover Form Page 4 of 5 Partnerships and Joint Ventures must complete and submit the Power of Attorney form included with these proposal documents. If CORPORATION: The undersigned certify that we sign this Proposal Form with full and proper authorization to do so. We also have included a fully executed Power of Attorney form identifying the Managing Sponsor in our Proposal Packet. ________________________________________________________ Signature, Printed Name, and Title ______________________________________________________ Signature, Printed Name, and Title This Corporation is incorporated under the laws of the State of: _________________________________________________________ February 1, 2016 Eastern Contra Costa Transit Authority 110 Request for Proposal #2016-001 Form 1: Proposal Cover Form Page 5 of 5 POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS. That ________________________ constituting all of the (general partners/venturers) of the (partnership/joint venture) known as ______________________________________________________________ which is desirous of entering into a contract with Eastern Contra Costa Transit Authority, do hereby designate and appoint ___________________________ one of the (general partners/venturers) hereinafter called the “Managing Sponsor,” as their true and lawful attorney with the power, on their behalf and in the name and on behalf of the (partnership/joint venture), to execute a proposal for and to execute and enter into RFP #2016-001 with Eastern Contra Costa Transit Authority, and to represent and bind the undersigned and the (partnership/joint venture), in all matters in connection with such proposal and contract; and the undersigned specifically acknowledge and agree that the execution of such proposal or contract by the Managing Sponsor shall constitute the agreement of each (general partner/venturer) to be jointly and severally liable for any and all of the duties and obligations of the (partnership/joint venture) arising from such proposal or contract. IN WITNESS WHEREOF the undersigned have executed this Power of Attorney this ____________ day of ___________________, 20____. __________________________________ Company Name By: Title: Subscribed and Sworn to before me This ______ day of _________, 20_____. _______________________________ Notary Public in and for State of ___________________________________ residing at _____________________________________________________ February 1, 2016 Eastern Contra Costa Transit Authority 111 Request for Proposal #2016-001 Form 2: Price Proposal Form Page 1 of 6 Introduction Proposers shall provide a Price Proposal using he forms set forth in this section for each of the 4 base years of the Contract Term. THE PRICE PROPOSAL MUST BE PROVIDED IN A SEPARATE SEALED ENVELOPE, MARKED “PRICE PROPOSAL” The Price Proposal shall include: 1. The total proposed price for each year of the Base Contract Term 2. Detailed base and year pricing information comprising: a) The total price b) In the format set forth in the price proposal forms c) Allocated between fixed and variable costs as indicated on those forms d) All corporate overhead and profit must be clearly identified and itemized. ECCTA reserves the right, in its discretion, to conduct a cost/price analysis and/or a price reasonableness analysis of the Price Proposals by internal staff and/or a competent independent third party. February 1, 2016 Eastern Contra Costa Transit Authority 112 Request for Proposal #2016-001 Form 2: Price Proposal Form Page 2 of 6 DETAILED COST WORKSHEET VARIABLE COSTS Operations Direct Labor Vehicle operators Vehicle operator overtime Payroll taxes Worker's compensation Paid time off (vacation, holidays, sick) Medical insurance Employees welfare including incentives Other benefits Operator Direct Labor DIVIDED BY Projected Annual Service Hours TOTAL DIRECT OPERATOR LABOR COST PER HOUR 7/1/16-6/30/17 7/1/17-6/30/18 7/1/18-6/30/19 7/1/19-6/30/20 YEAR 1 YEAR 2 YEAR 3 YEAR 4 242,000 242,000 242,000 242,000 242,000 242,000 242,000 242,000 Other Variable Costs Uniforms Recruiting Background and driving records Drug and alcohol testing Physicals Others miscellaneous SUBTOTAL Other Variable Costs (A) TOTAL VARIABLE COSTS DIVIDED BY Projected Annual Service Hours TOTAL VARIABLE COST PER HOUR FIXED COSTS General and Administrative G & A staff wages General Manager Operations Manager Contact Center wages Payroll taxes Paid time off (vacation, holidays, sick) Worker's compensation Medical insurance Employees welfare including incentives Other benefits SUBTOTAL G&A LABOR W/TAXES and BENEFITS February 1, 2016 Eastern Contra Costa Transit Authority 113 Request for Proposal #2016-001 Form 2: Price Proposal Form Page 3 of 6 Contract General and Administrative Office supplies Printing / photocopy Computer supplies / maintenance Operations travel Legal fees Telephone - mobile Payroll processing Seminars / training Equipment lease / rental Postage / overnight Dues and subscriptions Annual bus rodeo Safety meetings Technology Plan/Strategy Other admin materials or services SUBTOTAL CONTRACT G & A Operations Supervision Safety and training wages Field supervision wages Dispatch wages Payroll taxes Worker's compensation Paid time off (vacation, holiday, sick) Medical Insurance Employees welfare including incentives Other benefits SUBTOTAL Operations Supervision Insurance Auto liability General liability Physical damage Other insurance SUBTOTAL INSURANCE (B) TOTAL CONTRACT FIXED COSTS CORPORATE OVERHEAD & PROFIT Corporate overhead Other corporate charges Profit (C) TOTAL CORPORATE OVERHEAD & PROFIT February 1, 2016 Eastern Contra Costa Transit Authority 114 Request for Proposal #2016-001 Form 2: Price Proposal Form Page 4 of 6 SUMMARY COST PROPOSAL The cost to provide equipment and services listed in the RFP 2016-2017 2017-2018 2018-2019 2019-2020 SUMMARY YEAR 1 YEAR 2 YEAR 3 YEAR 4 Total Variable Cost (A) $ - $ - $ - $ - Total Contract Fixed Cost (B) $ - $ - $ - $ - Total Corporate Overhead & Profit (C) $ - $ - $ - $ - - $ - $ - $ - TOTAL ANNUAL COST - Fixed Cost + Variable Cost + Corporate Overhead & Profit (A+B+C) (D) February 1, 2016 $ Eastern Contra Costa Transit Authority 115 Request for Proposal #2016-001 Form 2: Price Proposal Form Page 5 & 6 of 6 TRANSITION & START-UP COST PROPOSAL Operations Direct Labor Vehicle operators Vehicle operator overtime Payroll taxes Worker's compensation Paid time off (vacation, holidays, sick) Medical insurance Employees welfare including incentives Other benefits SUBTOTAL Operator Direct Labor Start Up Travel Meals Relocation Lodging Airfare Car Rental SUBTOTAL Start-Up Travel Other Costs Uniforms Recruiting Background and driving records Drug and alcohol testing Physicals Others miscellaneous SUBTOTAL Other Costs General and Administrative G & A staff wages General Manager Operations Manager Contact Center wages Payroll taxes Paid time off (vacation, holidays, sick) Worker's compensation Medical insurance Employees welfare including incentives Other benefits February 1, 2016 Eastern Contra Costa Transit Authority 116 Request for Proposal #2016-001 SUBTOTAL G&A LABOR W/TAXES and BENEFITS Operations Supervision Safety and training wages Field supervision wages Dispatch wages Payroll taxes Worker's compensation Paid time off (vacation, holiday, sick) Medical Insurance Employees welfare including incentives Other benefits SUBTOTAL Operations Supervision Contract General and Administrative Office supplies Printing / photocopy Computer supplies / maintenance Operations travel Legal fees Telephone - mobile Payroll processing Seminars / training Equipment lease / rental Postage / overnight Dues and subscriptions Safety meetings Technology Plan/Strategy Other admin materials or services SUBTOTAL CONTRACT G & A Insurance Auto liability General liability Physical damage Other insurance SUBTOTAL INSURANCE TOTAL TRANSITION & START-UP COST February 1, 2016 Eastern Contra Costa Transit Authority 117 Request for Proposal #2016-001 Section 8 REQUIRED CERTIFICATIONS February 1, 2016 Eastern Contra Costa Transit Authority 118 Request for Proposal #2016-001 REQUIRED CERTIFICATIONS All forms must be properly signed and notarized (as required) and returned with the Technical Proposal. Fair Employment Practices Certificate Non Collusion Affidavit Certification Concerning Control of Employee of Contractor Certification Regarding Workers’ Compensation Incorporation of Federal Transit Administration (FTA) Terms Certification of Eligibility Lobbying Certification for Contracts, Grants, Loans and Cooperative Agreements Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion Disclosure of Governmental Positions Affidavit Concerning Conflicts of Interest and Non Competitive Practices Americans With Disabilities Act Drug Free Workplace Certification Fly America Requirements Cargo Preference-Use of United States Flag Vessels Buy America Certificate February 1, 2016 Eastern Contra Costa Transit Authority 119 Request for Proposal #2016-001 REQUIRED CERTIFICATIONS Fair Employment Practices Certificate In connection with the performance of work under this Agreement, the Proposer agrees as follows: 1. The Proposer shall comply with the State Fair Employment and Housing Act (Gov't Code § 12900 et seq.), and the regulations promulgated by the State Fair Employment and Housing Commission to implement said Act. 2. In the performance of the Agreement, Proposer agrees that it shall not discriminate against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, or sexual orientation in any manner prohibited by law. Proposer shall take affirmative action to ensure that applicants are hired and that employees are treated during employment in accordance with this non-discrimination obligation. Such action shall include, but not be limited to, employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. Proposer shall post in conspicuous places, available to employees and applicants for employment, notices setting forth the provisions of this section. 3. The Proposer will send to each labor union or representative of workers with which it has a collective bargaining agreement or other contract or understanding, a notice, advising the said labor union or workers’ representative of the Proposer's commitments under this section; and the Proposer shall post copies of the notice in conspicuous places available to employees and applicants for employment. 4. Proposer shall permit access to its records of employment, employment advertisements, application forms, and other pertinent data and records by the State Fair Employment and Housing Commission, ECCTA or other appropriate agency of the state, for the purpose of investigation to ascertain compliance with the State Fair Employment and Housing Act. 5. A finding of willful violation of the Fair Employment Practices section of this Agreement or of the Fair Employment Practices Act shall be regarded by ECCTA as a basis for determining the Proposer to be not “responsible" as to future contracts for which such Proposer may submit proposals, for revoking the Proposer's pre-qualification rating, if any, and for refusing to establish, re-establish, or renew a pre-qualification rating for the Proposer. 6. ECCTA shall deem a finding of willful violation of the Fair Employment and Housing Act to have occurred upon receipt of written notice from the Fair Employment and Housing Commission that it has investigated and determined that the Proposer has violated the Fair Employment and Housing Act and has issued an order under Government Code §12970 or obtained a court order under Government Code §12973. February 1, 2016 Eastern Contra Costa Transit Authority 120 Request for Proposal #2016-001 Upon receipt of such written notice from the Fair Employment and Housing Commission, ECCTA shall notify the Proposer that, unless it demonstrates to the satisfaction of ECCTA within a stated period that the violation has been corrected, the Proposers pre-qualification rating will be revoked. 7. For willful violation of the State Fair Employment and Housing Act, ECCTA shall have the right to terminate this Agreement either in whole or in part, and any loss or damage sustained by ECCTA in securing good or services hereunder shall be borne and paid for by the Proposer and by its surety under the performance bond, if any, and ECCTA may deduct from any monies due or that thereafter may become due to the Proposer, the difference between the price named in the Agreement and the actual cost thereof to ECCTA. 8. The Proposer agrees that should ECCTA determine that the Proposer has not complied with the Fair Employment Practices section of this Agreement then, pursuant to Labor Code Sections 1735 and 1775, the Proposer shall, as a penalty to ECCTA, forfeit, for each calendar day, or portion thereof, for each person who was denied employment as a result of such noncompliance, the penalties provided in the labor code for violation of prevailing wage rates. Such monies may be recovered from the Proposer. ECCTA may deduct any such damages from any monies due the Proposer. 9. Nothing contained in this Fair Employment Practices section shall be construed in any manner of fashion so as to prevent ECCTA from pursuing any other remedies that may be available at law. 10. Prior to award of the Agreement, the Proposer shall certify to ECCTA that it has or will meet the following standards for affirmative compliance, which shall be evaluated in each case by ECCTA: a. The Proposer shall provide evidence, as required by ECCTA, that it has notified all supervisors, foremen and other personnel officers, in writing, of the content of the anti-discrimination clause and their responsibilities under it. b. The Proposer shall provide evidence, as required by ECCTA, that it has notified all sources of employee referral (including unions, employment agencies, advertisements, Employment Development Department) of the content of the anti-discrimination clause. c. The Proposer shall file a basic compliance report as required by ECCTA. Willfully false statements made in such reports shall be punishable as provided by law. The compliance report shall also spell out the sources of the work force and who has the responsibility for determining whom to hire or whether or not to hire. d. Personally, or through its representatives, the Proposer shall, through negotiations with the unions with whom it has agreements, attempt to develop a contract which will: 1) Spell out responsibilities for nondiscrimination in hiring, referral, upgrading, and training. 2) Otherwise implement an affirmative anti-discrimination program in terms of the unions’ specific areas of skill and geography to the end that qualified minority workers will be available and given an equal opportunity for employment. e. The Proposer shall notify ECCTA of opposition to the anti-discrimination clause by individuals, firms, or organizations during the period of its pre-qualification. February 1, 2016 Eastern Contra Costa Transit Authority 121 Request for Proposal #2016-001 11. The Proposer will include the provisions of the foregoing Paragraphs 1 through 10 in every first-tier subcontract so that such provisions will be binding upon each subcontractor. 12. Statements and Payrolls. The Proposer shall maintain its records in conformance with the requirements included in the Information for Proposers and the following Special Conditions: a. The submission by the Proposer of payrolls or copies thereof, is not required. However, each Proposer and subcontractor shall preserve their weekly payroll records for a period of three (3) years from the date of completion of this Agreement. b. The payroll records shall contain the name, address and social security number of each employee, his/her correct classification, rate of pay, daily and weekly number of hours worked, itemized deductions made, and actual wages paid. c. The Proposer shall make its payroll records available for inspection by ECCTA and shall permit ECCTA to interview employees during working hours on the job. The following certification is to be executed by every Proposer and enclosed and forwarded in a sealed envelope containing the proposal. The person signing the certification shall state his/her address and official capacity. February 1, 2016 Eastern Contra Costa Transit Authority 122 Request for Proposal #2016-001 Fair Employment Practice Certification The undersigned, in submitting a proposal for performing work as specified in the Scope of Work hereby certifies that the proposer will meet the above standards of affirmative compliance with the Fair Employment and Housing Act. ________________________________________________________ PROPOSER ________________________________________________________ SIGNATURE ________________________________________________________ PRINTED NAME OF SIGNER ________________________________________________________ TITLE ________________________________________________________ MAILING ADDRESS ________________________________________________________ CITY STATE ZIP CODE ________________________________________________________ TELEPHONE NUMBER February 1, 2016 Eastern Contra Costa Transit Authority Request for Proposal #2016-001 123 NON COLLUSION AFFIDAVIT State of ______________ County of is the foregoing Proposal, ss. , being first duly sworn, deposes and says that he or she (title) of , the party making that the Proposal: • is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation • is genuine and not collusive or sham that the Proposer: • has not, directly or indirectly, induced or solicited any other Proposer to put in a false or sham Proposal • has not, directly or indirectly, colluded, conspired, connived, or agreed with any Proposer or anyone else to put in a sham Proposal, or that anyone shall refrain from Proposing • has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the Proposal price of the Proposer or any other Proposer, or to fix any overhead, profit, or cost element of the Proposal price, or of that of any other Proposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract • assures that all statements contained in the Proposal are true • has not, directly or indirectly, submitted his or her Proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, Proposal depository, or to any member or agent thereof to effectuate a collusive or sham Proposal. Signed: Date: _____________ Proposer’s Printed Name: February 1, 2016 Eastern Contra Costa Transit Authority 124 Request for Proposal #2016-001 CERTIFICATION CONCERNING CONTROL OF EMPLOYEE OF CONTRACTOR The Proposer, by entering into this Agreement with ECCTA to perform or provide work, services, or materials to ECCTA, does hereby certify and assure that in performing the services under this Agreement, the Proposer shall act as an independent Proposer and shall have full control of the Work and Proposer’s employees. Proposer and its employees in no circumstances whatsoever shall imply or be considered as an agent(s) or employee(s) of ECCTA. Proposer’s employees in no circumstances shall be entitled to part of any pension plan, insurance, bonus or any similar benefits which ECCTA provides its own employees. Any infraction of this Certification shall be cause for termination of this Agreement. Signed Authorized Representative of Proposer Title Date February 1, 2016 Eastern Contra Costa Transit Authority 125 Request for Proposal #2016-001 CERTIFICATE REGARDING WORKERS’ COMPENSATION Contract with the EASTERN CONTRA COSTA TRANSIT AUTHORITY, 801 Wilbur Avenue, Antioch, California 94509, for: Transit System Operations RFP #2016-001 Labor Code Section 3700: "Every employer, except the State, and all political subdivisions or institutions thereof, shall secure the payment of compensation in one or more of the following ways: (a) By being insured against liability to pay compensation by one or more insurers, duly authorized to write compensation insurance in this State. (b) By securing from the Director of Industrial Relations a certificate on consent to self-insure, which may be given upon furnishing proof satisfactory to the Director of Industrial Relations of ability to self-insure and to pay any compensation that may become due to employees." I am aware of the provisions of Section 3700 of the Labor Code, which require every employer to be insured against liability for worker's compensation or to undertake self-insurance. In accordance with the provisions of that code, I will comply with such provisions before commencing the performance of the Work of this contract. Dated: _____________20__ (Proposer) By___________________________________ _____________________________________ (Official Title) (SEAL) (Labor Code Section 1861, provides that the above certificate must be signed and filed by the Proposer with the Authority prior to performing any work under this contract.) February 1, 2016 Eastern Contra Costa Transit Authority 126 Request for Proposal #2016-001 INCORPORATION OF FEDERAL TRANSIT ADMINISTRATION (FTA) TERMS The preceding provisions include, in part, certain Standard Terms and Conditions required by DOT, whether or not expressly set forth in the preceding contract provisions. All contractual provisions required by DOT, as set forth in FTA circular 4220.1F, dated April 14, 2009, and are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this Agreement. ______________shall not perform any act, fail to perform any act, or refuse to comply with any ECCTA requests which would cause ECCTA to be in violation of the FTA terms and conditions. _____________________________________________________ Signed _____________________________________________________ Title _____________________________________________________ Date _____________________________________________________ Attest: February 1, 2016 Eastern Contra Costa Transit Authority 127 Request for Proposal #2016-001 CERTIFICATION OF ELIGIBILITY The____________________________________(Name of Proposer) hereby certifies that it is not included on the United States Comptroller General’s Consolidated List of Persons of firms Currently Debarred for Violations of Various Public Contracts Incorporating Labor Standard Provisions. Signed _____________________________________________________________ Title: ______________________________________________________________ Date: ______________________________________________________________ February 1, 2016 Eastern Contra Costa Transit Authority 128 Request for Proposal #2016-001 INSTRUCTIONS FOR COMPLETION OF SF-LLL, DISCLOSURE OF LOBBYING ACTIVITIES This disclosure form shall be completed by the reporting entity, whether subawardee or prime federal recipient, at the initiation or receipt of a covered federal action, or a material change to a previous filing pursuant to title 31 U.S.C. section 1352. The filing of a form is required for each payment or agreement to make payment to any lobbying entity for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of congress, or an employee of a Member of Congress in connection with a covered federal action. Use the SF-LLL-A Continuation Sheet for additional information if the space on the form is inadequate. Complete all items that apply for both the initial filing and material change report. Refer to the implementing guidance published by the Office of Management and Budget for additional information. Identify the type of covered federal action for which lobbying activity is and/or has been secured to influence the outcome of a covered federal action. Identify the status of the covered federal action. Identify the appropriate classification of this report. If this is a follow-up report caused by a material change to the information previously reported, enter the year and quarter in which the change occurred. Enter the date of the last previously submitted report by this reporting entity for this covered federal action. Enter the full name, address, city, state and zip code of the reporting entity. Include Congressional District, if known. Check the appropriate classification of the reporting entity that designates if it is, or expects to be a prime or sub award recipient. Identify the tier of the subawardee, e.g., the first subawardee of the prime is the 1st tier. Sub awards include but are not limited to subcontracts, sub grants and contracts and contract awards under grants. If the organization filing the report in item 4 checks “Subawardee”, then enter the full name, address, city, state and zip code of the prime federal recipient. Include Congressional District, if known. Enter the name of the federal agency making the award or loan commitment. Include at least one organizational level below agency name, if known. For example, Department of Transportation, United States Coast Guard. Enter the federal program name or description for the covered federal action (item 1). If known, enter the full Catalog of Federal Domestic Assistance (CFDA) number for grants, cooperative agreements, loans, and loan commitments. February 1, 2016 Eastern Contra Costa Transit Authority 129 Request for Proposal #2016-001 Enter the most appropriate federal identifying number available for the federal action identified in item 1 (e.g., Request for Proposal (RFP) number; Invitation for Bid (IFB) number; grant announcement number; the contract, grant, or loan award number; the application/Proposal control number assigned by the Federal agency). Include prefixes, e.g., “RFP-DE-90-001”. For a covered federal action where there has been an award or loan commitment by the federal agency, enter the federal amount of the award/loan commitment for the prime entity identified in item 4 or 5. (a) Enter the full name, address, city, state and zip code of the lobbying entity engaged by the reporting entity identified in item 4 to influence the covered federal action. (b) Enter the full names of the individual(s) performing services, and include full address if different from 10 (a). Enter Last Name, First Name, and Middle Initial (MI). Enter the amount of compensation paid or reasonably expected to be paid by the reporting entity (item 4) to the lobbying entity (item 10). Indicate whether the payment has been made (actual) or will be made (planned). Check all boxes that apply. If this is a material change report, enter the cumulative amount of payment made or planned to be made. Check the appropriate box (es). Check all boxes that apply. If payment is made through an in-kind contribution, specify the nature and value of the in-kind payment. Check the appropriate box (es). Check all boxes that apply. If other, specify nature. Provide a specific and detailed description of the services that the lobbyist has performed, or will be expected to perform, and the date(s) of any services rendered. Include all preparatory and related activity, not just time spent in actual contact with federal officials. Identify the federal official(s) or employee(s) contacted or the officer(s), employee(s), or Member(s) of Congress that were contacted. Check whether or not a SF-LLL-A Continuation Sheet(s) is attached. The certifying official shall sign and date the form, print his/her name, title and telephone number. Public reporting burden for this collection of information is estimated to average 30 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed and completing and reviewing the collection of information. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the Office of Management and Budget, Paperwork Reduction Project (0348-0046), Washington, D.C. 20503 February 1, 2016 Eastern Contra Costa Transit Authority 130 Request for Proposal #2016-001 LOBBYING CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS (Pursuant to 49 CFR Part 20, Appendix A) The undersigned certifies, to the best of his or her knowledge and belief, that: (1) No federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of congress, or an employee of a Member of Congress in connection with the awarding of any federal contract, the making of any federal grant, the making of any federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any federal contract, grant, loan or cooperative agreement. (2) If any funds other than federal appropriated funds have been paid or will be paid to any person for making lobbying contacts to an officer or employee of any agency, a Member of Congress, an officer or employee of congress, or an employee of a Member of Congress in connection with this federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form--LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions and as amended by “Government wide Guidance for New Restrictions on Lobbying,” 61 Fed. Reg. 1413 (1/19/96). (3) The undersigned shall require that the language of this certification be included in the award documents for all sub awards at all tiers (including subcontracts, sub grants, and contracts under grants, loans, and cooperative agreements) and that all sub recipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 U.S.C. § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The Contractor, _________________________________, certifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. In addition, the Contractor understands and agrees that the provisions of 31 U.S.C. A 3801, et. seq. applies to this certification and disclosure, if any. _________________________________________Signature of Authorized Official _________________________________________Name and Title of Authorized Official _________________________________________Date February 1, 2016 Eastern Contra Costa Transit Authority 131 Request for Proposal #2016-001 DISCLOSURE OF LOBBYING ACTIVITIES Complete this form to disclose lobbying activities pursuant to 31 U.S.C. 1352 1. Type of Federal Action: a. b. c. d. e. f. 2. Status of Federal Action: contract grant cooperative agreement loan loan of guarantee loan insurance a. bid/offer/application b. initial award c. post-award a. initial filing b. material change For Material Change Only: Year______Quarter______ Date of last report:___________ 4. Name and Address of Reporting Entity: __ Prime 3. Report Type: 5. If Reporting Entity in No. 4 is Subawardee, Enter Name and Address of Prime: __ Subawardee Tier, if known:______ Congressional District, if known:_________ Congressional District, if known:___________ 6. Federal Department/Agency: 7. Federal Program Name/Description: CFDA Number, if applicable:_______________ 8. Federal Action Number, if known:_____________ 9. Award Amount, if known: $________________ 10.a. Name and Address of Lobbying Entity (if individual, last name, first name, MI): 10.b. Individuals Performing Services (including address if different from No. 10a) (last name, first name, MI): (Attach Continuation Sheet(s), if necessary) 13. Type of Payment (check all that apply): 11. Amount of Payment (check all that apply): $____________ __ actual __ planned __ __ __ __ __ __ 12. Form of Payment (check all that apply): __ a. cash __ b. in-kind; specify: nature_________ value__________ a. retainer b. one-time fee c. commission d. contingent fee e. deferred f. other; specify 14. Brief Description of Services Performed or to be Performed and Date(s) of Service, including officer(s), employee(s), or Members(s) contacted, for Payment indicated in Item 11: (Attach Continuation Sheet(s),if necessary) 15. Continuation Sheets(s) SF-LLL-A attached: __ Yes 16. Information requested through this form is authorized by title 31 U.S.C. section 1352. This disclosure of lobbying activities is a material reprsentation of fact upon which reference was placed by the user above when this transaction was made or entered into. This disclosure is required pursuant to 31 U.S.C. 1352. This information will be reported to the Congress semi-annually and will be available for public inspection. Any person who fails to file the required disclosure shall be subject to a civil penalty of not less than $10,000 and not more than $1000,000 for each failure. February 1, 2016 __ No Signature:____________________________________ Print Name:___________________________________ Title:_________________________________________ Telephone No.________________Date:_____________ Eastern Contra Costa Transit Authority 132 Request for Proposal #2016-001 DISCLOSURE OF LOBBYING ACTIVITIES CONTINUATION SHEET Reporting Entity:________________________________________________Page________of__________ Authorized for Local Reproduction Standard Form - LLL - A BILLING CODES 3410-01-C; 6450-01-C; 6690-01-C; 8025-01-C; 7510-01-C; 3510-FE-C; 8120-01-C; 4710-24-C; 6116-01-C; 6051-01-C; 8230-01-C; 3210-01-C; 4210-32-C; 4410-18-C; 4510-23-C; 4810-25-C; 3001-01-C; 4000-01-C; 3820-01-C; 6560-50-C; 6820-61-C; 4310-RF-C; 6718-01-C; 4150-04-C; 7555-01-C; 7537-01-C; 7536-01-C; 6050-28-C; 4910-62-C February 1, 2016 Eastern Contra Costa Transit Authority 133 Request for Proposal #2016-001 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY AND VOLUNTARY EXCLUSION (Pursuant to 49 CFR Part 29, Appendix B) A. By signing and submitting this Proposal, the Proposer is providing the signed certification set out below. The certification in this clause is a material representation of fact upon which reliance was placed when this transaction was entered into. If it is later determined that the prospective lower tier participant knowingly rendered an erroneous certification, in addition to other remedies available to the federal government, the department or agency with which this transaction originated may pursue available remedies, including suspension and/or debarment. The Proposer shall provide immediate written notice to the Eastern Contra Costa Transit Authority if at any time the Proposer learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances. The terms “covered transaction,” “debarred,” “suspended,” “ineligible,” “lower tier covered transaction,” “participant,” “person,” “primary covered transaction,” “principal,” “Proposal,” and “voluntarily excluded,” as used in this clause, have the meanings set out in the Definitions and Coverage sections of rules implementing Executive Order 12549 (49 CFR Part29). You may contact the Eastern Contra Costa Transit Authority for assistance in obtaining a copy of those regulations. The Proposer agrees by submitting this Proposal that, should the proposed covered transaction be entered into, it shall not knowingly enter into any lower tier covered transaction with a person who is proposed for debarment under 48 CFR part 9, subpart 9.4, debarred, suspended, declared ineligible, or voluntarily excluded from participation in this covered transaction, unless authorized in writing by the department of agency with which this transaction originated. The Proposer further agrees by submitting this Proposal that it will include the clause entitled “Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion”, as set out below in Subsection (B), in all subcontracts and in all solicitations for lower tier covered transactions as modified to identify the subcontractor. A participant in a covered transaction may rely upon a certification of a prospective participant in a lower tier covered transaction that it is not debarred, suspended, ineligible, or voluntarily excluded from the covered transaction, unless it knows that the certification is erroneous. A participant may decide the method and frequency by which it determines the eligibility of its principals. Each participant may, but is not required to check the Nonprocurement List issued by U.S. General Service Administration. February 1, 2016 Eastern Contra Costa Transit Authority 134 Request for Proposal #2016-001 Nothing contained in the foregoing shall be construed to require establishment of system of records in order to render in good faith the certification required by this clause. The knowledge and information of a participant is not required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. Except for transactions authorized under Paragraph 4 of these instructions, if a participant in a covered transaction knowingly enters into a lower tier covered transaction with a person who is proposed for debarment under 48 CFR part 9, subpart 9.4, suspended, debarred, ineligible, or voluntarily excluded from participation in this transaction, in addition to all remedies available to the federal government, the department or agency with which this transaction originated may pursue available remedies including suspension and/or debarment. Certification Regarding Debarment, Suspension, Ineligibility and Voluntary Exclusion – Lower Tier Covered Transaction 1. The Proposer certifies, by submission of this Proposal or Proposal, that neither it nor its “principals,” as defined at 49 C.F.R. § 29.105(p), is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any federal department or agency. 2. If Proposer is unable to certify to the statements in this certification, Proposer shall attach an explanation to this Proposal. ____________________________________Firm Name ____________________________________Signature of Authorized Official ___________________________________Name and Title of Authorized Official ____________________________________Date February 1, 2016 Eastern Contra Costa Transit Authority 135 Request for Proposal #2016-001 DISCLOSURE OF GOVERNMENTAL POSITIONS List all Proposer and subcontractor employees who, within the last twelve months, have held or do hold any positions as directors, officers, Contractors, or employees of any federal, state, or local governmental agency, or district. ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ Authorized Signature: __________________________________ Date: ____________________ February 1, 2016 Eastern Contra Costa Transit Authority 136 Request for Proposal #2016-001 AFFIDAVIT CONCERNING CONFLICTS OF INTEREST AND NON COMPETITIVE PRACTICES State of County of ) ss ) A. Conflict of Interest. That the Proposer by entering into this contract with ECCTA to perform or provide work, services or materials to ECCTA has thereby covenanted, and by this affidavit does again covenant and assure that it has no direct or indirect pecuniary or proprietary interest, and that it shall not acquire any such interest, which conflicts in any manner or degree with the services required to be performed under this contract and that it shall not employ any person or agent having any such interest. In the event that the Proposer or its agents, employees or representative hereafter acquires such a conflict of interest, it shall immediately disclose such interest to ECCTA and take action immediately to eliminate the conflict or to withdraw from this contract, as ECCTA may require. 1. Contingent Fees and Gratuities. That the Proposer, by entering into this Contract with ECCTA to perform or provide services or material for ECCTA has thereby covenanted, and by this affidavit does again covenant and assure: That no person or selling agency except bonafide employees or designated agents or representative of the Proposer has been employed or retained to solicit or secure this contract with an agreement or understanding that a commission, percentage, brokerage or contingent fee would be paid; and 2. That no gratuities, in the form of entertainment, gifts or other, were offered or given by the Proposer or any of its agents, employees or representatives, to any official, member or employee of ECCTA or other governmental agency with a view toward securing this contract or securing favorable treatment with respect to the awarding or amending, or the making of any determination with respect to the performance of this contract. 3. That no contracts of communication or lobbying efforts were made by Proposer, its agents or officer with any member of the Board of Directors or staff of ECCTA with regard to this process. ____________________________________ Company Name By _________________________________ Title _______________________________ Subscribed and Sworn to before me This ______ day of _________, 20___. _______________________________ Notary Public in and for State of ___________________________________ residing at _____________________________________________________ February 1, 2016 Eastern Contra Costa Transit Authority 137 Request for Proposal #2016-001 Americans with Disabilities Act The Contractor and any of it’s subcontractors under this contract agree to comply with all applicable requirements of the Americans with Disabilities Act of 1990 (ADA), 42 U.S.C. Sections 12101 et seq.; section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. Section 794; 49 U.S.C. Section 5301(d); and the following regulations and any amendments thereto. Authorized Signature: __________________________________________ Date: __________________ February 1, 2016 Eastern Contra Costa Transit Authority 138 Request for Proposal #2016-001 DRUG FREE WORKPLACE CERTIFICATION Company Name: ______________________________________ The Contractor named above hereby certifies compliance with U.S. DOT regulations 49 CFP Part 29, Subpart F and Government Code Section 8355 in matters relating to providing a drug-free workplace. The above named Contractor will: 1. Publish a statement notifying employees that unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance is prohibited and specifying actions to be taken against employees for violations of the prohibition 2. Establish a Drug-Free Awareness Program as required to inform employees about all of the following: a. The dangers of drug abuse in the workplace, b. The person’s or organization’s policy of maintaining a drug-free workplace, c. Any available counseling, rehabilitation and employee assistance programs, and penalties that may be imposed upon employees for drug abuse violations 3. Every employee who works on the proposed contract: a. Will receive a copy of the company’s drug-free policy statement and b. Will agree to abide by the terms of the company’s statement as a condition of employment on the contract c. Notify the employer (Proposer) in writing of any conviction for a violation of a criminal drug statute occurring in the workplace no later than five (5) calendar days after the conviction 4. Notify the Federal Transit Administration (FTA) in writing within ten (10) calendar days after receiving notice required by paragraph 3(c) from an employee or otherwise receiving actual notice of that conviction. The Proposer, as employer of any convicted employee, must provide notice, including position title, to every project officer or otherwise designee on whose project activity the convicted employee was working. Notice shall include the identification number (s) of each affected vehicle and related equipment and accessories. 5. Taking one of the following actions within thirty (30) calendar days of receiving notice under paragraph 3 (c) with respect to any employee who is convicted: • Taking appropriate personnel action against that employee, up to and including termination, consistent with the requirements of the Rehabilitation Act of 1973, as amended, or • Requiring the employee to participate satisfactorily in a drug abuse assistance or rehabilitation program approved for such purposes by a Federal, State, or local health, law enforcement, or other appropriate agency; and February 1, 2016 Eastern Contra Costa Transit Authority 139 Request for Proposal #2016-001 6. Making a good faith effort to continue to maintain a drug-free workplace through implementation of paragraph, 1, 2, 3, 4, and 5 of this certification. The Proposer agrees to maintain a list of identifying its headquarters location and each workplace it maintains in which activities provided by this contract are conducted, and make that list readily accessible to the State Department of Transportation. CERTIFICATION I, the official named below, hereby swear that I am duly authorized legally to bind the Contractor to the above described certification. I am fully aware that this certification, executed on the date and in the county below, is made under penalty of perjury under the laws of the State of California. ___________________________________________________ OFFICIAL’S NAME _______________ DATE EXECUTED _________________________________ EXECUTED IN THE COUNTY OF ___________________________________________________ SIGNATURE ___________________________________________________ TITLE February 1, 2016 Eastern Contra Costa Transit Authority 140 Request for Proposal #2016-001 FLY AMERICA REQUIREMENTS ___________________________________agrees to comply with 49 U.S.C. 40118 (the “Fly America” Act) in accordance with the General Services Administration’s regulations at 41 CFR Part 301 – 10, which provide that recipients and sub recipients of federal funds and their Proposers are required to use U.S. Flag air carriers for U.S. Government-financed international air travel and transportation of their personal effects or property, to the extent such service is available, unless travel by foreign air carrier is a matter of necessity, as defined by the Fly America Act._________________________shall submit, if a foreign air carrier was used, an appropriate certification of memorandum adequately explaining why service by a U.S. Flag air carrier was not available or why it was necessary to use a foreign air carrier and shall, in any event, provide a certificate of compliance with the Fly America requirements. _____________________agrees to include the requirements of this section in all subcontracts that may involve international air transportation. _____________________________________________________________ Signed _____________________________________________________________ Title ______________________________________________________________ Date _____________________________________________________________ Attest February 1, 2016 Eastern Contra Costa Transit Authority 141 Request for Proposal #2016-001 CARGO PREFERENCE – USE OF UNITED STATES FLAG VESSELS Pursuant to 46 U.S.C1241 46 CFR Part 381, the Proposer agrees: a. to use privately owned United States-Flag commercial vessels to ship at least 50 percent of the gross tonnage computed separately for dry bulk carriers, dry cargo liners, and tankers) involved whenever shipping any equipment, material, or commodities pursuant to the underlying contract to the extent such vessels are available at fair and reasonable rates for United States-Flag commercial vessels; b. to furnish within 20 working days following the date of loading for shipments originating within the United States or within 30 working days following the date of leading for shipments originating outside the United States, a legible copy of a rated, “on-board” commercial ocean bill-of-lading in English for each shipment of cargo described in the preceding paragraph to the Division of National Cargo, Office of Market Development, Maritime Administration, Washington, DC 20590 and to the FTA recipient (through the Proposer in the case of a subcontractor’s bill-of-lading.) c. to include these requirements in all subcontracts issued pursuant to this contract when the subcontract may involve the transport of equipment, material, or commodities by ocean vessel. Date:___________________________________________________________ Signature________________________________________________________ Title:___________________________________________________________ Company Name:___________________________________________________________ February 1, 2016 Eastern Contra Costa Transit Authority 142 Request for Proposal #2016-001 BUY AMERICA CERTIFICATE (Steel, Iron or Manufactured Products) Certification requirement for procurement of steel, iron, or manufactured products SELECT AND COMPLETE ONLY ONE OF THE FOLLOWING CERTIFICATIONS: Certificate of Compliance with 49 U.S.C. 5323(j)(1) The Contractor hereby certifies that it will meet the requirements of 49 U.S.C. 5323(j)(1) and the applicable regulations in 49 CFR Part 661. _______________________________________Firm Name _______________________________________Signature of Authorized Official _______________________________________Name and Title of Authorized Official _______________________________________Date Certificate of Non-Compliance with 49 U.S.C. 5323(j)(1) The Contractor hereby certifies that it cannot comply with the requirements of 49 U.S.C. 5323(j)(1), but it may qualify for an exception pursuant to 49 U.S.C. 5323(j)(2)(B) or (j)(2)(D) and the regulations in 49 CFR 6617.7. ________________________________________Firm Name ________________________________________Signature of Authorized Official ________________________________________Name and Title of Authorized Official ________________________________________Date February 1, 2016 Eastern Contra Costa Transit Authority 143 Request for Proposal #2016-001 Section 9 SAMPLE AGREEMENT February 1, 2016 Eastern Contra Costa Transit Authority 144 Request for Proposal #2016-001 SAMPLE AGREEMENT THIS AGREEMENT is by and between the EASTERN CONTRA COSTA TRANSIT AUTHORITY, California, hereinafter referred to as “ECCTA” and __________, hereinafter referred to as “Contractor”. WITNESSETH WHEREAS, Contractor has the management and technical personnel, expertise and other assets useful for the support of ECCTA’s transportation project; and WHEREAS, Contractor is desirous of providing such services; NOW, THEREFORE, in consideration of the foregoing recital and covenants and agreements of each of the parties herein set forth, the parties hereto do agree as follows: 1. Purpose. ECCTA hereby contracts with Contractor to provide transportation management and operations services upon the terms and conditions hereinafter set forth. 2. Scope-of-Work. Contractor will provide the services to be rendered as set forth in the Scopeof-Work attached hereto and by reference incorporated herein and made a part hereof. 3. Contract Documents. In addition to this Agreement, the contract between ECCTA and Contractor (“Contract”) includes the following (together with this Agreement, the “Contract Documents”): a. General Conditions b. Special Provisions c. Scope of Work d. All certifications identified on the page entitled “REQUIRED CERTIFICATIONS.”: e. The following Addenda: i. _________________ ii. _________________ iii. _________________ f. Contractor’s Proposal dated _______________________ 4. Time Period. The term of this Contract shall be from July 1, 2016 to June 30, 2020. There are three, two year options available to extend this Contract. Contractor shall commence transit service operations of ECCTA’s transportation project on July 1, 2016, and continue operation through June 30, 2020, within the budget defined under the heading “Maximum Obligation”. February 1, 2016 Eastern Contra Costa Transit Authority 145 Request for Proposal #2016-001 5. Maximum Obligation. ECCTA agrees to pay Contractor in consideration for its services as described herein. The maximum cost to be paid by ECCTA to Contractor shall not exceed $_______ during the first year; $________ during the second year; $_______ during the third year, $_________ during the fourth year 6. Price Formula. ECCTA agrees to pay the Contractor for performance of the service set forth in this Agreement as follows: YEAR 2016-2017 2017-2018 2018-2019 2019-2020 Variable Costs Per Hour Fixed Cost Total Operator Direct Labor Cost Per Hour a. 7. ECCTA Responsibilities. ECCTA shall provide the facilities located at 801 Wilbur Avenue, Antioch, California, which includes operations offices, dispatch area, driver’s lounge, garage and parking facilities, licensed mobile radio system and radio system maintenance, telephone equipment, vehicles and licenses, tickets, coupons and transfers, coupon and ticket sales, printed timetables, service marketing and promotion, service planning and system monitoring. In addition, ECCTA shall provide for all landscape maintenance for the facility located at 801 Wilbur Avenue, Antioch, farebox revenue processing equipment, procurement agent and maintenance of inventory and distribution of printed bus schedules and other marketing brochures. ECCTA will pay monthly utility fees except $175.00 telephone charges on all Contractors’ extensions. Invoice. Contractor shall submit monthly invoices to ECCTA for services provided as follows: all variable costs and the fixed monthly cost shall be invoiced to ECCTA not later than the tenth (10th) day of the month following the service month provided. All required reports and submissions as described in the Scope-of-Work, shall be accurately completed and submitted to ECCTA prior to payment of monthly fee. The variable costs per hour shall be based on gateto-gate hours for fixed route and gate-to-gate minus lunch breaks for paratransit. February 1, 2016 Eastern Contra Costa Transit Authority 146 Request for Proposal #2016-001 8. Payment. All payments by ECCTA shall be made in arrears after the service has been provided. Payment shall be made by ECCTA no more than twenty (20) days from ECCTA’s receipt of the invoice. Payment will be made on a monthly basis. Payments shall be by voucher or check payable to and mailed first class to: CONTRACTOR 9. Farebox Revenue. All farebox revenues collected by Contractor are the property of ECCTA. Contractor shall be responsible for handling farebox revenues in the manner discussed in the Scope-of-Work, and as necessary for ECCTA to meet state and federal funding sources. 10. Control. In performing the services under this Agreement, the Contractor shall act as an Independent Contractor and shall have full control of the work and the manner in which it is performed. Contractor in no circumstances shall be considered as an agent or employee of ECCTA, and Contractor’s employees are not entitled to participate or be part of any pension plan, insurance, bonus, or any similar benefits which ECCTA provides its employees. 11. Management. During the terms of this Agreement, Contractor shall provide sufficient executive administrative personnel as shall be necessary and required to perform its duties and obligations under the terms hereof, and described in attached the Scope-of-Work. All management personnel to be employed must be committed exclusively to the performance of work on ECCTA’s project not inclusive of the Quality Assurance/Liaison Mentor, and shall not perform any other services for Contractor or other entity. Management personnel shall be full-time employees of Contractor. 12. Medical Assistance to Passengers. Contractor’s employees shall not be required to perform any medical or quasi-medical functions for passengers unless operating a MedVan. In the event of illness on board a vehicle, the driver shall advise the dispatcher by radio and may proceed immediately to a medical facility for help, on the instructions of dispatcher. 13. Uniforms. Contractor shall purchase uniforms as specified by ECCTA for all supervisors and drivers and shall require the employees to wear them. The design, type and logo of the uniforms shall be subject to ECCTA’s approval. Uniforms shall include, but not be limited to shirts, pants and jackets. Drivers shall be required to maintain neat and clean appearances. 14. Modifications of Agreement. This writing constitutes the entire Agreement between the parties relative to the matter of this Agreement and no modification hereof shall be effective unless and until such modification is evidenced in writing signed by both parties to this Agreement. There are no understandings, agreements or condition with respect to the subject matter of the Agreement except those contained in this writing. February 1, 2016 Eastern Contra Costa Transit Authority 147 Request for Proposal #2016-001 15. Contract Assignments. This contract shall not be sold, assigned, transferred, conveyed or encumbered by Contractor without the prior written consent of ECCTA. Contractor shall not sell or otherwise transfer its interest in this contract without prior written notification to ECCTA. Upon receiving such notification from Contractor, ECCTA may, at its sole discretion, decide to exercise its right to terminate this contract. Subject to the provision regarding assignment, this contract shall be binding upon the heirs, executor, administrators, successors and assign of the respective parties. 16. Disputes. Except as otherwise provided in this contract, any dispute concerning a question of fact arising under this contract which is not disposed of by agreement shall be decided by ECCTA’s CEO, who shall reduce her decision to writing and mail or otherwise furnish a copy thereof to Contractor. The decision of the CEO shall be final and conclusive unless within thirty (30) days from the date of receipt of such copy, Contractor mails or otherwise furnished to ECCTA’s Board of Directors a written appeal. The decision of ECCTA’s Board of Directors for the determination of such appeals shall be final and conclusive unless determined by arbitration under the rules of the California Arbitration Act (CCP 1280-1294.2) to have been determined fraudulent, or capricious, arbitrary, or so grossly erroneous as necessarily to imply bad faith. In connection with any appeal proceeding under this clause, Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its appeal. Pending final decision of an appeal hereunder, Contractor shall proceed diligently with the performance of the contract and in accordance with the CEO’s decision. This paragraph does not preclude consideration of law questions in connection with decisions provided for in this clause, provided that nothing in this contract shall be construed as making final a decision of any administrative official, representative or board on a question of law. 17. Stop-Work. ECCTA may stop work on its transportation system at any time. ECCTA shall be liable for all relevant costs defined under Section 6 incurred prior to the stop-work period and for restart, if any. 18. Termination. Any time, and without cause, ECCTA shall have the right in its sole discretion to termination of the Agreement by giving thirty (30) days written notice to Contractor. In the event of such termination, ECCTA shall pay Contractor for services rendered to that date. ECCTA shall have the further right in its sole discretion to terminate this Agreement immediately if a decision is rendered by a California court that the Myers-Millias-Brown Act applies to the activities of Contractor and its employees or if a decision is rendered by the California Public Utilities Commission or a California court which has the effect of requiring ECCTA to obtain a certificate of public convenience and necessity for its transit operation. February 1, 2016 Eastern Contra Costa Transit Authority 148 Request for Proposal #2016-001 19. Communications. All notices hereunder and communications with respect to this Agreement shall be effective upon the mailing thereof by registered or certified mail, return receipt requested, and postage prepaid to the persons named below: If to Contractor: With Copy to: If to ECCTA: Eastern Contra Costa Transit Authority 801 Wilbur Avenue Antioch, CA 94509 Attn: Jeanne Krieg, CEO All other communications, invoices, reports, etc., shall be made to the CEO of ECCTA. 20. Proprietary Rights. All inventions, improvements, discoveries, proprietary rights, patents and copyrights made by Contractor under this Agreement shall be made available to ECCTA with no royalties, charges or other costs, but shall be owned by Contractor. All manuals prepared by Contractor under this Agreement shall be made available to ECCTA at no charge and become property of ECCTA. The required financial and activity reports per other sections of this Agreement are excluded from this provision and shall be owned by ECCTA. ECCTA may make presentations and releases relating to the project. Any report, public releases, papers and other formal publications shall be subject to the approval of ECCTA before they are released. 21. Shortages and Delays. Contractor shall not be held responsible for losses, delays, failure to perform, or excess costs caused by events beyond the control of Contractor. Such events may include, but are not limited to, the following: Acts of God, fire, epidemics, significant earthquake, flood, or other natural disaster; acts of government or public, strikes, riots, war, civil disorder, or fuel shortages. However, Contractor shall not receive payment for the revenue vehicle hourly rate and only the mutually agreed direct and indirect monthly fee during the period of time that service is not provided. Contractor also grants ECCTA the right to provide these services through other means on a temporary basis should Contractor be unable to perform said services. February 1, 2016 Eastern Contra Costa Transit Authority 149 Request for Proposal #2016-001 22. Audit. Contractor shall comply with the following: (a) General. Contractor shall permit the authorized representatives of ECCTA, Metropolitan Transportation, and the Comptroller General of the United States to inspect and audit all data and records of the Contractor relating to performance under this Agreement. Contractor shall submit quarterly an unaudited report of actual expenditures (both direct and indirect costs) per the Uniform System of Accounts (Section 15). (b) Audit Settlement. At any time, ECCTA may, at its own cost, conduct or have conducted an audit of the Contractor. If the audit determines that ECCTA’s dollar liability for Contractor’s services is less than payments made by ECCTA to Operator, then Contractor will pay the difference in cash to ECCTA, or, at ECCTA’s option, credit such overpayment against any future amounts owed by ECCTA to Contractor. If the audit determines that ECCTA’s dollar liability for services provided under the contract is more than payments made by ECCTA to Contractor, then ECCTA will pay the difference to Contractor in cash. 23. Transportation Data Reporting. Contractor collects and reports operating and financial data to ECCTA in accordance with the California Public Utilities Code, Chapter 4, Section 99243, and California Administrative Code Title 21, Chapter 3, Subchapter 2, as required under California Transportation Development Act, and of the Uniform Financial Accounting and Reporting Elements (FARE) as required under FTA National Transit Database (formerly known as Section 15 of the Urban Mass Transportation Act of 1964). 24. Worker’s Compensation. Contractor certifies that it is aware of the provisions of the Labor Code of the State of California which require compensation or to understand self-insurance in accordance with the provisions of that Code, and it certifies that it will comply with such provisions before commencing the performance of the work of this Agreement. 25. Contractors’ Employee Responsibilities. Employees shall at all times remain the sole employees of Contractor, and Contractor shall be solely responsible for payment of all employees’ wages and benefits. Contractor, without any cost or expense to ECCTA, shall faithfully comply with the requirements of all applicable State and Federal enactments with respect to employer’s liability, workers’ compensation, unemployment insurance and other forms of Social Security, and also with respect to withholdings of income tax at its source from wages of said employees and shall indemnify and hold harmless ECCTA from and against any and all liability, damages, claims, costs and expenses of whatever nature arising from alleged violation of such enactments or from any claims of subrogation provided for in such enactment or otherwise 26. Compliance with Section 5333(b) of Title 49 U.S. Code (formerly Section 13(c) of the Urban Mass Transportation Act. Contractor agrees to be bound to the extent applicable by the 13(c) Agreement between ECCTA and Amalgamated Transit Union, Local 1631, dated January 13, 1995, a copy of which ECCTA has supplied Contractor. February 1, 2016 Eastern Contra Costa Transit Authority 150 Request for Proposal #2016-001 Contractor agrees to the following: (a) 13(c) Agreement: Contractor acknowledges that ECCTA has executed and delivered the “Agreement Pursuant to § 13(c) of the Urban Mass Transportation Act, as amended,” [13(c) Agreement] by and between ECCTA and the Amalgamated Transit Union, AF&L-CIO, Local 1617, (Union) which ECCTA believes is acceptable in form and substance to the Union and expects it to be executed and delivered to ECCTA by the Union. The parties further acknowledge that the bus operators employed by Contractor are represented by the Union. (b) 13(c) Protections; ECCTA and Contractor acknowledge that, pursuant to the 13(c) Agreement, ECCTA is required to provide protection to Contractor’s employees who are represented by the Union with respect to such employees’ compensation, employee benefits and working conditions. (c) Contractor’s Obligation to Comply with 13(c): Except as provided in this section, Contractor hereby agrees that in the event of a claim made under the 13(c) Agreement it will assume all of ECCTA’s obligations under the 13(c) Agreement including without limitation, the obligation to negotiate with the Union, participate in arbitration, bear all costs and expenses related to the protection of “dismissed, displaced or worsened employees” as those terms are defined in the 13(c) Agreement. (d) ECCTA’s Obligation to Comply with 13(c): Contractor’s obligations under § (c) do not include claims based upon any actions undertaken by Contractor upon the written request of ECCTA which is the sole direct cause of the “dismissal, displacement or worsening” of an operator covered by the 13(c) Agreement. For the purposes of this Agreement, “sole direct cause” means that the action causes, without any intervening or concurrent cause, the “dismissal, displacement or worsening” of an employee covered by the 13(c) Agreement. ECCTA shall assume sole responsibility for meeting the obligations of the 13(c) Agreement for all claims described in this § (d). (e) Continuing Obligations: The parties’ obligations to perform under this 13-(c) Agreement shall survive the expiration of the Agreement. 27. Insurance. (a) February 1, 2016 Throughout the period of this Agreement, Contractor at its sole cost and expense, shall procure and maintain full force and effect all insurance required by the General Conditions, and shall provide the certificates and other evidence of insurance as provided therein. Eastern Contra Costa Transit Authority 151 Request for Proposal #2016-001 (b) Optional Insurance. ECCTA shall have the right to drive any vehicle(s) and Contractor shall provide proof of insurance for said vehicle(s). 28. Fidelity Bond. During the period of time this Agreement shall be in effect, Contractor shall cause its staff personnel to be covered under an appropriated bond protecting ECCTA from employee theft up to the amount of fifty thousand dollars ($50,000) with respect to any single occurrence by Contractor’s employees. Contractor shall furnish ECCTA annually with a certificate from its fidelity bond carrier showing proof of such coverage. Said coverage shall provide for notification of ECCTA directly by Contractor’s bond carrier at least fifteen (15) days in advance in the event of cancellation or change of such coverage. 29. Contractor Responsibilities. Contractor is required to assume responsibility for all services for which a cost proposal is offered whether or not Contractor possesses skills to perform within its organization. ECCTA will consider Contractor to be sole point of contact with regard to contractual matters, including payment of any and all charges resulting from the contract. No subcontract will be entered into by Contractor to perform work relating to this Agreement without the prior written authorization of ECCTA. 30. Nondiscrimination. 31. a. Contractor shall comply with all applicable federal, state and local laws, rules and regulation with regard to discrimination in employment because of age, race, religion, color, sex, physical, or mental disability, marital status or national origin. Contractor shall take affirmative action to insure that applicants are employed and that employees are treated during their employment without regard to their age, race, religion, color, sex, physical or mental disability, marital status or national origin. Such actions shall include, but not be limited to, the following: employment, upgrading, demotions or transfer; recruitment or recruitment advertising; layoff or termination; rate of pay or other forms of compensation; and selection for training, including apprenticeship. b. Contractor shall also comply with the requirements of Title VI of the Civil Rights Act of 1964 (P.L. 88-352) and with all applicable regulations, statutes, laws, etc., promulgated pursuant to the civil rights acts of the state and federal government now in existence of hereafter enacted. Further, Contractor shall also comply with the provisions of Section 1735 of the Labor Code. c. The Contractor agrees to comply with applicable requirements of the Americans With Disabilities Act of 1991. Disadvantaged Business Enterprise. In connection with the performance of this Agreement, Contractor will cooperate with ECCTA in meeting ECCTA’s commitments and goals with regard to the maximum utilization of disadvantaged business enterprise. February 1, 2016 Eastern Contra Costa Transit Authority 152 Request for Proposal #2016-001 32. Conflict of Interests. Contractor promises that it presently has no interest which would conflict in any manner or degree with the performance of its services hereunder. Contractor further promises that in the performance of this contract, no person having such interest shall be employed. A certificate must be completed and submitted with the bid (Refer to Form 2.4). 33. Conflict of Transportation Interests. Contractor shall not divert any revenues, passengers or other business from ECCTA’s project to any taxi or other transportation operation of Contractor without written approval of ECCTA’s CEO. 34. Conflict of Interest a. No employee, director, officer, or agent of ECCTA shall participate in selection, award or administration of a contract if a conflict of interest, real or apparent, would be involved. Such a conflict would arise when the employee, officer or agent, any member of his/her immediate family, his or her partner, an organization which employs, or is about to employ, any of the above interest in the firm selected for award. b. ECCTA’s officers, employees or agents shall neither solicit nor accept gratuities, favors or anything of monetary value from Contractors, potential Contractors, or have a financial or other interest in the firm selected for award. 35. Title to Supplies and Equipment. Title to supplies and equipment is described below. In the event parts, supplies, and equipment purchased by Contractor in connection with the performance of this Agreement are fully reimbursed or purchased by ECCTA they shall become the property of ECCTA. 36. Headings. The headings or titles to sections of this Agreement are not part of the Agreement and shall have no effect upon the construction or interpretation of any party of this Agreement. 37. Retention of Records. Contractor and ECCTA agree to retain all documents relevant to this Agreement for seven years from the termination of the contract or until all Federal/State audit are complete for the fiscal year, whichever is later. Upon request, Contractor shall make available these records to ECCTA, State, or Federal government’s personnel. 38. Right to Adequate Assurance of Performance. Each part to this Agreement undertakes the obligation that the other’s expectation of receiving due performance will not be impaired. When reasonable grounds for insecurity arise with respect to the performance of either party, the other may, in writing, demand adequate assurance of due performance and until assurances are received such assurance, may, if commercially reasonable, suspend any performance for which the agreed return has not been received. “Commercially reasonable” February 1, 2016 Eastern Contra Costa Transit Authority 153 Request for Proposal #2016-001 includes not only the conduct of a party with respect to performance under this Agreement, but also conduct of a party with respect to other Agreements with parties to this Agreement or others. After receipt of a justified demand, failure to provide within a reasonable time, but not exceeding thirty (30) days, such assurance of due performance as is adequate under the circumstances of the particular case is a repudiation of this Agreement. Acceptance of any improper delivery, services or payments does not prejudice the aggrieved party’s right to demand adequate assurance of future performance. 39. Warranty of Work; Permits. Contractor hereby warrants that all its work will be performed in accordance with generally accepted professional practices and standards as well as the requirements of applicable federal, state, and local laws, regulations and ordinances, it being understood that acceptance of Contractor’s work by ECCTA shall not operate as a waiver or release of Contractor. Contractor will be responsible for obtaining any and all permits at its expense. 40. Indemnification. To the maximum extent allowed by law, Contractor shall indemnify, hold harmless and defend ECCTA their member agencies, and their respective agents, servants, and employees from and against any and all actions, claims, damages, disabilities or expenses, and witness costs that may be asserted by any person or entity arising out of or in connection with any actual or alleged breach, act, error or omission in connection with the activities, tasks, operations, or services provided for or arising out of this Agreement, whether or not there is concurrent passive or active negligence or willful misconduct of ECCTA, their member agencies, or any other indemnified party, except where the claim actually arises from the sole negligence or willful misconduct of the indemnified party, and only then as to such indemnified party. ECCTA and their member agencies have no liability or responsibility for any accident, loss or damage to any work performed under this Agreement whether prior to its completion and acceptance or otherwise. Contractor’s duty to indemnify and hold harmless, as set forth herein, shall include the duty to defend as set forth in Section 2778 of the California Civil Code. This indemnification obligation is not limited in any way by any limitation of the amount or type of damages or compensation payable by or for the services and tasks described in this Agreement or its agency under Workers’ Compensation acts, disability benefit acts or other employee benefit acts, nor is the indemnification obligation limited by the insurance coverage requirements to be provided under this Agreement. 41. Merger. This contract sets forth the entire agreement between the parties with respect to the subject matter thereof, and supersedes and replaces all proposals, negotiations, representations and implied obligations. The obligations, liabilities and remedies set forth herein are exclusive and shall operate as limitations on any action brought in connection with the services, including an action in tort. February 1, 2016 Eastern Contra Costa Transit Authority 154 Request for Proposal #2016-001 42. Additional Services. Additional services outside normal operating hours shall be considered extra services. Additional services as authorized in writing by ECCTA or its designee prior to undertaking the additional services will be paid for on an individual basis at the Total Operator Direct Labor Cost Per Hour rate, will be billed separately from this Agreement and shall be in excess of the maximum price defined in the Maximum Obligation. 43. Changes in Scope-of-Work. ECCTA, without invalidating the contract, may order additions to or deletion of service hours for Fixed Route and Paratransit services or deletions for the work to be performed. If justified, the contract charges will be adjusted accordingly. Any alteration(s) made in the provisions which are part of this contract shall not operate to release any surety or sureties from liability or any bond(s) attached thereto and make a part thereof. New provisions must be mutually agreeable to ECCTA and Contractor. ECCTA shall have the right to make changes in routes, schedules, and other elements of work not involving extra cost and not inconsistent with the work to be performed. In addition, ECCTA may make alterations or additions in routes or schedules to respond to the demands and special events and other occurrences, provided that if additional justified cost to Contractor results therefrom, extra payment will be made by ECCTA in an amount equal to the Total Direct Operator Labor Cost Per Hour rate specified in the contract or as may be otherwise agreed to by ECCTA and Contractor in advance of such extra work. 44. Conflicting Use. Contractor shall not use any vehicle, equipment, personnel or other facilities which are dedicated to ECCTA for performing services under this Agreement for any use whatsoever other than provided for in this Agreement. 45. Liaison. Contractor shall assist and cooperate with ECCTA in meeting the objectives of providing quality public transportation services. Contractor shall perform close liaison activities, coordination and cooperation with ECCTA on matters related to operations, monitoring, reporting and service performance measurements. 46. Failure to Perform. ECCTA recognizes that the operation of a public transit service is subject to circumstances and variables beyond the control of Contractor. However, a properly run service will take steps to reasonably accommodate such circumstances without compromising the safety or reliability of the service. ECCTA and Contractor will monitor service performance to assure that strict adherence of routes and schedules are being maintained. If performance is found to be substandard, ECCTA may request in writing adequate assurance of performance as defined under paragraph 36 of this Agreement. Contractor understands that continual substandard performance such as service runs departing ahead of schedule, missed service runs, service runs departing scheduled stops fifteen minutes or more after the scheduled time, frequent accidents and safety violations, February 1, 2016 Eastern Contra Costa Transit Authority 155 Request for Proposal #2016-001 and frequent public complaints regarding driver behavior are grounds for termination of this Agreement. 47. Incentives. Incentives shall be calculated as described in Section III of the Scope-of-Work. 48. Waivers. Neither ECCTA’s review, approval or acceptance of payment for the services required under this Agreement shall be construed to operate as a waiver of any rights under Agreement or of any cause of action arising out of the performance of the Agreement, and Contractor shall be and remain liable to ECCTA in accordance with applicable law for all damages to ECCTA caused by Contractor negligent act, error or omission in the performance of any of the services furnished under this Agreement. The parties agree that ECCTA shall have the final authority to require the discharge by Contractor of any employee of Contractor. The waiver by ECCTA of any breach of any term, covenant, condition or agreement herein contained shall not be deemed to be a waiver of any subsequent breach of the same or of a breach of any other term, condition or agreement herein contained. 49. Interpretation, Jurisdiction, and Venue. The contract shall be construed and interpreted solely in accordance with the laws of the State of California; venue or any suit, right or cause of action arising under or in connection with this Agreement shall be exclusively in eastern Contra Costa County, California. 50. Severability. If any provision of this Agreement or the application thereof to any person or circumstances is rendered or declared illegal for any reason or shall be invalid or unenforceable, the remainder of the Agreement and application of such provision to other persons or circumstances shall not be affected thereby but shall be enforced to the greatest extent permitted by applicable law. The parties agree to negotiate in good faith for a proper amendment to this Agreement in the event any provision hereof is declared illegal, invalid, or unenforceable. 51. Paratransit Wages. The Contractor agrees that the wage scale for drivers for Paratransit and Fixed Route shall be equal. 52. Debarred Proposers. The Contractor agrees to obtain certifications on debarment and suspension from its third party Contractors and subcontractors and otherwise comply with U.S. Department of Transportation regulation, “Government wide Debarment and Suspension (Non-procurement) and Government wide Requirements for Drug-Free Workplace (Grant)”, in compliance with 49 C.F.R. Part 29. 53. Energy Conservation. The Contractor shall comply with mandatory standards and policies relating to energy efficiency that are contained inapplicable State energy conservation plans issued in compliance with the Energy Policy and Conservation Act, 42 USC 6321 et seq. February 1, 2016 Eastern Contra Costa Transit Authority 156 Request for Proposal #2016-001 54. Notice of Federal Requirements. The Contractor understands that Federal laws, regulations, policies, and related administrative practices applicable to the Agreement on the date the Agreement executed may be modified from time to time. The Contractor agrees that the most recent of such Federal requirements will govern the administration of this Agreement at any particular time, except if there is sufficient evidence in the Agreement of a contrary intent. Such contrary intent might be evidenced by express language in letters including those signed by the FTA Administrator. Likewise, new Federal laws, regulations, policies, and administrative practices may be established after the date the Agreement has been executed and may apply to this Agreement. All standards or limits set forth in this Agreement to be observed in the performance of the project are minimum requirements. 55. Environmental Violations. The Contractor agrees to comply with all applicable standards, orders or requirements issued under Section 306 of the Clean Air Act [42 USC 1857 (h)], Section 508 of the Clean Water Act (33 USC 368, Executive Order 113;78, and Environmental Protection Agency (EPA) regulations (40 CFR, Part 15) which prohibits the use under nonexempt Federal contracts, grants, or loans, of facilities included on the EPA List for Violating Facilities. The Contractor shall report violations to FTA and the US EPA Assistant Administration for Enforcement. 56. Privacy. The Contractor and its employees shall comply with the Privacy Act of 1974, 5 USC. 552a. 57. Disclosure of Lobbying Activities. The Contractor agrees to comply with the provisions of 31 USC 1352, which prohibit the use of Federal funds for lobbying any official or employee of any Federal agency, or member or employee of Congress; and requires the Contractor to disclose any lobbying of any official or employee of any Federal agency, or member, or employee of Congress in connections with Federal assistance. The Contractor agrees to comply with United States Department regulations, “New Restrictions on Lobbying”, 49 CFR, Part 20. 58. Non-Collusion Affidavit. By submitting a proposal, the prospective Contractor represents and warrants that such a proposal is genuine and not a sham, collusive, or made in the interest or in behalf of any person or party not therein named and that the prospective Contractor has not directly or indirectly induced or solicited any other Contractor to put in a sham bid, or any other person, firm or corporation to refrain from presenting a proposal and that the prospective Contractor has not in any manner sought by collusion to secure an advantage. If it is found that collusion exists, proposals will be rejected and contract awards shall be null and void. 59. Interest of Members of or Delegates of Congress. No member of or delegate to the Congress of the United States shall be admitted to any share or post of this contract or to any benefit arising therefrom. February 1, 2016 Eastern Contra Costa Transit Authority 157 Request for Proposal #2016-001 60. Drug-Free Workplace. The Contract shall comply with Government code Section 8355 in matters relating to providing a drug-free workplace. 61. Mechanic/Service Worker Training. ECCTA shall pay the Contractor $200.00 for every newly hired ECCTA mechanic that passes the DMV drive test. All paperwork associated with the mechanic shall be forwarded to the CEO. ECCTA shall pay the Contractor $100 for service worker driver training. The mechanic shall be trained to pass a DMV drive test and have all paperwork and training documented. Service workers shall receive at least 5 hours of bus maneuvering so as to drive proficiently in the yard. 62. Injury and Illness Prevention Program. Contractor certifies that it is aware of and has complied with the provisions of California Labor Code Section 6401.7, which requires every employer to adopt a written injury and illness prevention program. 63. Subject to Metropolitan Transportation Commission (MTC) Disbursement. This Agreement shall be subject to disbursement to ECCTA by the Metropolitan Transportation Commission (MTC) of funds previously set aside for ECCTA in an amount necessary to cover the services set forth herein. In the event that MTC fails to disburse funds previously set aside for this Agreement, ECCTA shall not be liable for any further payment(s) to the Contractor under this Agreement. WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their respective officer’s thereunto duly authorized on the day written below their signatures. FOR ECCTA: Dated: ________________ By: ______________________________ Jeanne Krieg, Chief Executive Officer BY CONTRACTOR: Dated: ______________ By: _________________________________ Approved as to Legal Form and Content: Approved as to Legal Form and Content By: By: ___________________________ Benjamin Stock, General Counsel, ECCTA CONTRACTOR February 1, 2016 Eastern Contra Costa Transit Authority