Optenet PC 10.09 User Guide

Transcription

Optenet PC 10.09 User Guide
OPTENET PC Web Filter
Version 10.09
Optenet PC. User Guide
COPYRIGHT
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means without the written permission of OPTENET
S.A., or its suppliers or affiliate companies.
TRADEMARK ATTRIBUTIONS
OPTENET, EDUNET, COTENET, E-OPTENET, OPTENET.BE, OPTENET.CL, OPTENET.CO.CR,
OPTENET.COM.EC, EDUNET.COM.ES, OPTENET.COM.ES, EDUNET.ES, OPTENET.ES, OPTENET.US,
OPTENET.FR, OBTENET.COM, OBTENET.NET, OPTENET.COM, OPTENET.NET, CAPITANNET.COM,
CAPITANNET.ORG, CAPITANNET.NET, CAPITANET.COM, CAPITANET.ORG, CAPITANET.NET, OPTENET.BIZ,
PROTEGELES.COM, PROTEGELES.NET, PROTEGELES.ORG, SURF-MATE.COM, SURF-MATE.NET, SURFMATE.ORG, PROTEGELOS.COM, PROTEGEALOSNINOS.COM, SIFT-PLATFORM.ORG, OPTENET.COM.GT,
OPTENET.COM.HN, OPTENET.COM.MX, OPTENET.COM.PA, OPTENET.COM.PE, PTENET.CO.UK (in
process), OPTENET.COM.VE, are registered trademarks or trademarks of OPTENET S.A. and/or its
affiliates in Spain and/or other countries. All other registered and unregistered trademarks herein are
the sole property of their respective owners.
LICENSE INFORMATION
LICENSE AGREEMENT
NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO
THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE
USE OF THE LICENSE SOFTWARE.
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TABLE OF CONTENTS
TABLE OF CONTENTS .................................................................................................................... 4
1 INTRODUCTION ..................................................................................................................... 6
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
1.12
1.13
HIGHLIGHTS........................................................................................................................................... 6
OPTENET PC WEB FILTER ....................................................................................................................... 6
PROTOCOL FILTERING .............................................................................................................................. 6
EFFECTIVENESS ....................................................................................................................................... 7
OPTENET PC LANGUAGES....................................................................................................................... 7
BROWSING SPEED WHEN USING OPTENET PC ............................................................................................. 7
WEB FILTER SECURITY .............................................................................................................................. 7
UNBLOCKING SERVICE FOR PAGES BLOCKED IN ERROR ..................................................................................... 7
ACTIVATION OR DEACTIVATION OF THE SECURITY SUITE .................................................................................. 7
BLOCKING P2P FILE SHARING AND DOWNLOAD PROGRAMS.............................................................................. 7
BLOCKING INSTANT MESSAGING PROGRAMS ................................................................................................ 8
BLOCKING EMAIL.................................................................................................................................... 8
UPDATES .............................................................................................................................................. 8
2 TECHNICAL REQUIREMENTS....................................................................................................... 9
2.1
2.2
TECHNICAL KNOWLEDGE .......................................................................................................................... 9
SYSTEM COMPATIBILITY ........................................................................................................................... 9
3 INSTALLATION PROCESS ......................................................................................................... 10
4 CONFIGURATION.................................................................................................................. 15
5 GENERAL........................................................................................................................... 17
5.1
5.2
5.2.1
5.2.2
5.3
5.4
5.5
SERVICE STATUS ................................................................................................................................... 17
CHANGE PASSWORD ............................................................................................................................. 18
Changing the Administrative Password ......................................................................................................... 18
Changing Password Recovery Question/Answer and Email Address .............................................................. 19
UPGRADING (SOFTWARE UPDATE)............................................................................................................ 21
ADVANCED OPTIONS ............................................................................................................................. 21
PROXY SETTINGS .................................................................................................................................. 22
6 WEB FILTER ....................................................................................................................... 23
6.1
6.1.1
6.1.2
6.1.3
6.1.4
6.1.5
6.1.6
6.2
6.3
6.4
6.4.1
6.4.2
6.4.3
6.4.4
6.5
6.6
6.7
6.7.1
6.7.2
6.7.3
CONFIGURATION .................................................................................................................................. 23
Filter Status: Activate/Deactivate ................................................................................................................. 23
Internet blocked due to repeated attempts to access forbidden pages ......................................................... 24
Selecting Web Categories to block ................................................................................................................ 24
SafeSearch ................................................................................................................................................... 26
File types to be filtered ................................................................................................................................ 26
Browsing schedules ...................................................................................................................................... 27
PERSONAL URL LISTS (BLACK & WHITE LISTS)............................................................................................. 28
REPORTS (BROWSING HISTORY) ............................................................................................................... 28
FILTERING PROFILES .............................................................................................................................. 29
Enabling/Disabling the use of Profiles ........................................................................................................... 30
Creating a new profile .................................................................................................................................. 31
Configuring/Editing a profile......................................................................................................................... 31
Deleting a filtering profile............................................................................................................................. 34
CONTRIBUTION – ADD WEBSITES TO THE FILTER .......................................................................................... 35
ADVANCED CONFIGURATION ................................................................................................................... 36
PROTOCOL FILTERING ............................................................................................................................ 36
P2P .............................................................................................................................................................. 37
Instant Messaging ........................................................................................................................................ 38
EMail ........................................................................................................................................................... 38
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6.7.4
6.7.5
6.7.6
6.7.7
6.8
Newsgroups ................................................................................................................................................. 38
Chat ............................................................................................................................................................. 38
Virtual Worlds .............................................................................................................................................. 39
Other ........................................................................................................................................................... 39
REINFORCING THE BLOCKING ................................................................................................................... 40
7 REPORTS ........................................................................................................................... 41
8 CONTACT SUPPORT ............................................................................................................... 42
9 UNINSTALL ........................................................................................................................ 43
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1
INTRODUCTION
1.1 Highlights
Filtering over 99% effective.
Error rate less than 0.1%, eliminated completely through the Contributions service.
The most advanced technology: databases of websites, Semantic Analysis Engine for online content
blocking, heuristic analysis of executables, content-based protocol identification, etc.
The filters do not affect communications; it takes less than a millisecond to analyze a web page.
Automatic database and program updates.
Reports on all filtering processes.
1.2 OPTENET PC Web filter
The web filter prevents access to undesirable Internet content, such as pornographic websites,
dangerous file downloads, instant messaging servers or P2P.
The Web filter is responsible for capturing traffic entering and leaving the PC. In addition to identifying
the type of traffic, it requests the relevant integrated service for analyzing, monitoring or tracing the
content, ensuring that browsing is safe and based on the configured parameters.
It is based on semantic analysis of website content and lists of sites that have been placed in various
content categories. The lists are updated every ten minutes. Semantic analysis verifies, independently of
whether the website is included on a list, whether the page contains any text with inappropriate
content, in which case the user is blocked from accessing it.
1.3 Protocol Filtering
Protocol filtering detects connections and identifies the protocol type, performing various actions
depending on the configuration. This allows users to control applications like Instant Messenger, P2P,
Chat, Email and Newsgroups.
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1.4 Effectiveness
OPTENET PC possesses the most effective security service technologies. The combination of the
semantic analyzer and the predefined lists gives the web filter an effectiveness of over 98%, the highest
on the market.
1.5 OPTENET PC Languages
OPTENET filters the main languages used on the Internet with over 98% effectiveness. The filter lists
contain pages from all languages. Additionally, the Semantic Analyzer is trained periodically with pages
from around the world, enabling it to detect pages in all languages.
To achieve as high a level of effectiveness as possible (99%), for certain languages (e.g. English, Spanish,
French, Dutch, Portuguese, German and Italian) a broad collection of pages is put together to train the
Semantic Analyzer.
1.6 Browsing speed when using OPTENET PC
The web filter is extremely fast and, as a result, the user does not notice it working. Both the list query
and the content analysis process performed by the system take one thousandth of a second. It is
effectively an instantaneous process.
1.7 Web filter Security
If someone attempts to get around the filter, Internet access is blocked completely as a security
measure. Access can only be reestablished using a password. Users should note that this is a feature
intended to ensure that if the web filter is tampered with, users can not continue to browse the Internet
without the filter.
1.8 Unblocking Service for Pages blocked in error
The web filter has an error rate of around 0.1%, the lowest on the market. In addition, it has an
unblocking service. If a page is blocked in error, the user can automatically send an email to our
Customer Care Center (CCC) explaining why the page should be unblocked. The user will be able to gain
access to the page within 30 minutes.
1.9 Activation or Deactivation of the Security Suite
The Security Suite is activated or deactivated using a password so that administrators can browse
without restrictions. The password is requested from the user at the time of installation. If the user does
not have the password or if someone attempts to deactivate the Security Suite, the system has selfprotection mechanisms that make it impossible to deactivate it.
1.10 Blocking P2P file sharing and download programs
It is possible to block P2P file sharing and download programs through the protocol configuration of the
Web filter. The P2P server category can also be blocked, providing a greater level of security.
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1.11 Blocking Instant Messaging Programs
It is possible to block instant messaging programs through the protocol configuration of the Web filter.
The instant messaging server category can also be blocked, providing a greater level of security.
1.12 Blocking eMail
It is possible to block email through the protocol configuration of the Web filter. To block webmail, you
must select the relevant category.
1.13 Updates
The filter’s list system is updated automatically via the Internet. This process requires no action by the
user.
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2
TECHNICAL REQUIREMENTS
2.1 Technical Knowledge
The program has been designed so that users with a basic knowledge of computers can install and
configure the filters without difficulty.
2.2 System Compatibility
The Web Filter is available for the following operating systems:
Windows XP Sp2
Windows Vista (32 and 64 bits)
Windows 7 (32 and 64 bits)
OS
RAM. Minumum:
Free Hard Disk Space:
Windows XP sp2
512 MB
200 MB
Windows Vista 32 bits, 64 bits
1 GB
200 MB
Windows 7 32 bits
1 GB
200 MB
Windows 7 64 bits
2 GB
200 MB
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3
INSTALLATION PROCESS
Download the software from www.optenetpc.com.Save the program to the computer’s hard disk and
follow these steps:
1)
Double click on the file OPTENET (the name of the file is Optenet.exe)
2)
The OPTENET interface is available in three languages: Spanish, English and Portuguese. Select
the language and click Next.
3)
End User Agreement. Accept license terms:
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4)
Installation starts.
5)
Select the folder where the software will be installed. By default, Program Files directory will
be used. Click Next.
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6)
Choose a password to be used to access the Optenet Administration Console (filter
configuration).
This password ensures that only the administrator can make changes to the setup and remove
the program. It is recommended that you choose a password that only you know and keep it in
a safe place.
Remember that this password will be required to uninstall OPTENET at a later time!
7)
Password Reminder:
Enter a question and answer to be used in case you forget your password.
Enter an e-mail address to send the password to in case you do not remember the answer to the
The e-mail address entered here will be the only e-mail address
security question you set up.
where the password will be sent in case you have forgotten it!
This will prevent unauthorized users from acquiring the administrative password in order to alter
filter settings and/or uninstall the web filter.
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8)
Installation starts…
9)
Enter license code (received via email when you purchased the web filter).
10)
Finally, it is highly recommended to restart the PC to complete the installation.
The program might not work properly until your PC is restarted.
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11)
Once your computer has been restarted, notice that a new icon appears in your Windows
Status Bar.
Right-Click on it to open the contextual menu (listed options might vary depending on installed
product):
This icon will indicate filtering status or additional operations being performed at a given
moment:
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4
CONFIGURATION
You can access the OPTENET Console:
From the Windows Start menu.
or right-clicking on the Optenet icon on the windows status bar and selecting [Optenet Web Filter
Administration].
You will be asked to enter the administrative password to prevent unauthorized access (the password
chosen at installation).
Once the password has been entered correctly, the administrative console will be shown:
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OPTENET includes the following sections:
General
Web filter
Reports
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5
GENERAL
This section provides general information about the tool and the included services, and enables general
configuration tasks such as:
Enable/disable Services.
Change administrative password.
Configure software update.
Change license code, configure a proxy (if required) etc.
When you click on [General] tab, this menu appears on the left:
5.1 Service Status
Select Service Status to activate or deactivate the web filter:
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An icon indicates whether the service is currently active or not. If the service is not active, the
configured filtering restrictions will not be applied.
Icon
Status
Service is active
Service is inactive
Remember to click on [OK ] button to apply changes.
5.2 Change Password
This section enables:
The change of the administrative password.
The change of the Password Reminder question/answer to be used in case you forget the
administrative password.
The change of the session lifetime.
5.2.1
Changing the Administrative Password
The password used to access the administration of the Optenet filter is the password you choose during
the installation of the product.
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Remember that this password prevents unauthorized access, so that filtering configuration can only be
done by the administrator.
In order to change your password:
Enter current password.
Enter new password (and confirm it).
As an additional security measure, in case this administrative console is open, you will be asked to reenter administrative password periodically (by default, each 30 minutes). This measure avoids the risk of
leaving the administrative console open enabling unauthorized users to change the settings without
your knowledge.
Enter the session lifetime (period before asking to re-type the password to continue using the
administrative console). Time expressed in minutes.
5.2.2
Changing Password Recovery Question/Answer and Email
Address
From [Change Password] window, Click on [View Details] button. A new window will be opened and you
will be able to change:
The security question and answer.
Notice that the answer is case sensitive.
And/or
The Email address.
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Once these changes are saved, whenever you are requested to enter administrative password, if you
have forgotten it, you just have to click on the link “Have you forgotten the password?”:
A new screen will appear with the security question:
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When you answer correctly, a dialog will appear on-screen with your password.
If you do do not answer correctly or have forgotten the answer, you can request that the password
be sent to your e-mail address directly, without answering the security question by slecting
“Proceed” in the second dialog box.
5.3 Upgrading (Software update)
OPTENET can be updated automatically. If automatic updates are not configured, OPTENET notifies the
user when a new version of the software is available. The user can also update the software manually
and in real time.
You can select what type of alert is used when a new version is available.
5.4 Advanced Options
This section allows the user to change the license code for the program.
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5.5 Proxy Settings
In case you do not have a direct connection to internet, this section enables the configuration of the
proxy. In case the proxy requires authentication, type the user and password to be used.
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6
WEB FILTER
This section enables configuration of the web filter.
When you click on [WebFilter] tab, this menu is being shown on the left:
6.1 Configuration
From the Web filter configuration screen, you can configure which Internet users will be able to access.
The screen is divided into different sections:
Filter status
Unblock Internet access
Categories to be filtered
SafeSearch
File types to be filtered
Browsing schedules
6.1.1
Filter Status: Activate/Deactivate
You can activate or deactivate the filter as required:
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Inactive (Off): Users can access the Internet without restrictions.
Active (On): Chosen categories are being filtered (restricted).
6.1.2
Internet blocked due to repeated attempts to access forbidden
pages
It is possible to block access to the internet if the user tries to access forbidden pages. Mark the
checkbox to activate this functionality and if the user tried to access 10 forbidden pages in a single
session, internet access will be blocked.
Only this user is blocked (not other potential PC users).
To allow this user to browse again, select the [Unblock] button.
It is possible to configure an e-mail address to receive a notification whenever this policy has been
applied. The e-mail will include:
» The user that has been blocked.
6.1.3
Selecting Web Categories to block
Select the categories to block. Web pages classified under these categories will be blocked.
By default, some categories are already marked:
Alcohol & Tobacco: Websites that sell or promote the use of tobacco or alcohol for human consumption, as well as items and
products specifically related with its intake.
Gambling: Websites providing access to on-line casinos, bingo halls and on-line contests based on SMSs; this category includes
websites where all kinds of bets can be placed and also offering training or actively promoting such activities
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Shopping: Websites for online shopping of products or services. Sites allowing the offering and purchasing of goods between
individuals or between an organization and an individual. It includes automobile’s shopping and real state agencies, even though
no direct shopping is involved. It does not include gambling, travels and financial institutions.
Forums: Websites with a themed nature that invite you to participate with your personal opinions.
Adult games: Sites providing games of a violent, pornographic or erotic nature or content; also games related to hate, sects and
racism. It includes multi-player open games where action might derive to such content.
Personal Websites: Personal websites created by users all over the world in order to present themselves or present specific
topics of interest to them.
Social Networks: Websites specifically devoted to setting up online communities where users share information with each
other. These sites might have a professional or entertaining purpose. This category excludes pages about dating and adult
contacts.
Sexuality: Articles about sex, sex aimed at teenagers, sexual education etc., that do not contain pornography.
Online storage: Websites that offer users the ability to store a large number of files, either as personal storage or sharing
platform. This category does not include P2P.
Banners: Publicity or advertising banners inserted into websites. It includes sites serving them.
Web-mail: Websites where you can send and receive e-mails.
Photo & Video: Websites that host and allow the publication and viewing of images and/or videos. This category does not
include professional and artistic photography.
Instant Messaging Servers: Websites from where you can download the programmes. It includes websites supporting SMS
sending from the internet.
Pornography: Websites with a pornographic or obscene content. It includes access to chat rooms where this type of material
can be found.
Society: Websites with contents relating to celebrities; also content on fashion, décor, etc.
Spyware: Websites containing spywares. A spyware is a programme that recollects information from a PC to then transmit that
information through the Internet to external sources. All this takes place without knowledge and/or consent of the PC owner.
Anonymizers: Websites that allow users to browse the Internet and access Internet content without being registered by third
parties.
Bombs (& Weapons): Websites that explain how to prepare, make, build, distribute and use explosives and explosive devices.
Also sites that provide information, promote or sell firearms and sharp weapons for sport, hunting or military use; it does not
include pocket and kitchen knifes. In this category individuals or organizations that promote terrorism are also included. This
category also includes pages related to the weapon, ammunition, and items for martial arts and personal defense (e.g. sprays,
brass knuckles), including collector items.
Drugs: websites that encourage the use of drugs or provide contacts / places where drugs can be bought. It include sites directly
selling prescription drugs without the supervision of a health professional. It does not include information / preventive
measures about drugs.
Hackers: Websites where you can find illegal software as well as info in order to illegally gain access to information systems,
hardware devices or personal equipments (cracking).
Models: Websites containing models’ photographs; websites where this type of photograph shows models fully or partially
naked are included in the pornography category.
Racism: Websites with contents of an openly xenophobic nature or which incite racist behaviour because of culture, race, sexual
orientation, religion, ideology, etc.
Sects: Websites of dangerous sects, such as the so-called devil worshippers.
Violence: Websites whose contents are openly violent, that incite violence or defend it.
Anorexia and Bulimia: Websites devoted to promote and instigate eating disorders.
Chat: Websites where you can communicate with other users in real time.
Dating: Websites through which you can meet other people: match-making, find a partner, etc.
Games: Websites where you can play on-line or download computer games.
Music: Websites where you can acquire or download music or get information about singers and groups in general.
Radio & TV Online: Websites of radio stations and TV channels. It includes those ones supporting on-line broadcasting.
P2P Servers: Websites that contain P2P applications and programs
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6.1.4
SafeSearch
Select whether Google SafeSearch (and other Search Engines’ Search) is enabled. If this option is
activated, all Google searches will be done with the SafeSearch option enabled (overriding user settings
for the Search Engine).
6.1.5
File types to be filtered
In addition to filtering web pages, OPTENET can place restrictions on the types of files that can be
downloaded. The user can specify the file extensions to be blocked:
There are two lists:
Files whose download is permitted
Files to block
By default, all file types are permitted.
In both lists, files are organized in “families”:
Compressed Files
Images
Music
Programs
Video
Custom extensions.
Notice that at the
bottom of the lists, there is a section where
you can enter additional file extensions to
block, making possible to filter all file types.
Optenet filter uses “Content Analysis” to detect
(for instance) MP3 files even if they have been
renamed with a different extension. For
instance, if someone has renamed file
queen.mp3 to queen.gif, the filter will detect
and block it.
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6.1.6
Browsing schedules
In this section you can create additional restrictions to the internet:
If schedules are not activated, navigation is always permitted (applying of course the defined
restrictions based on forbidden web categories and file types that can be downloaded).
If schedules are activated, you are allowed to establish time limits for the use of internet:
» Define up to three time periods per day of the week.
Note: if no time period is set for a given day of the week, browsing will be allowed for the
whole day (or until the maximum number of hours per day is reached).
» Maximum number of hours per day the user can navigate.
» Maximum number of hours per week the user can navigate.
These options (Max. number of hours/day, Max. number of days/week) work independently
of the time shown on the PC’s clock.
You can activate or deactivate the schedules by checking the “Active” or “Inactive” options.
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6.2 Personal URL lists (Black & White Lists)
It is possible to create a White list
of trusted URLs and a black list of
URLs to block regardless of the
category they belong to:
You can customize the filter so
that specific pages
from
“prohibited” categories can still
be viewed when the filter is
active. These are known as
Allowed Web Pages.
In a similar way, you can prevent
users from viewing certain
pages, regardless of the category
the pages belong to.
If you only want to allow or block a single web page, check the option “Only the exact address”.
If not, the whole domain is blocked.
» Eg. If you type www.yahoo.com and do not mark “only the exact address”, the following
subdomains would be blocked or allowed too:
www.yahoo.com/mail
www.yahoo.com/shooping etc
6.3 Reports (Browsing history)
You can view what pages users have tried to access and whether they were blocked or not. Reports only
show information related to navigation while the filter has been active.
In this section you can:
Decide whether to save information about browsing attempts.
» Mark the checkbox [Save reports] to log this information.
» Decide when to delete the browsing history files (in order to save disk space). By default this is
set to every 15 days.
View navigation history (information available just in case [Save reports] option has been marked.
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Click on [view Reports] button to establish:
Time range (from date to date)
Number of lines to show (number of http requests to show):
The report lines follow this format:
profile name | date | time | URL | not blocked (0)/blocked (1) | category | file type
6.4 Filtering Profiles
When different users use the same PC, you may want to define different rules for each user or set of
users.
Eg. Establishing different restrictions for your 10-year old child, your 16-year old child and for yourself.
A filtering profile enables the filter to operate differently from the default settings and is only applied to
the users you define.
If no new profiles are created, the filter operates with the default configuration described above.
The web filter administrator can provide each computer user with an individual filtering profile.
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If profiles are enabled, when users try to establish an Internet connection, they are required to
authenticate one of the defined profiles.
6.4.1
Enabling/Disabling the use of Profiles
Profiles are filtering modes customized according to who is browsing commonly used when a PC has
more than one user. For example, in families it is normal to set up different profiles for children and
adults.
To activate filtering profiles:
1)
Access the filter administration menu.
2)
Select the Web filter tab.
3)
Choose the Profiles option.
4)
Click on [Activate Profiles].
If you do not want to set up any special measures and you want all users to be treated in the same way
by the filter, you can disable existing profiles. This is of course only possible if you have previously
enabled profiles. To disable filtering profiles:
1)
Access the filter administration menu.
2)
Choose the Profiles option.
3)
Click on [Deactivate Profiles].
From now on all users will navigate using the default filter configuration
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6.4.2
Creating a new profile
To create a filtering profile:
1)
Access the filter administration menu.
2)
Select the Web filter tab.
3)
Choose the Profiles option.
4)
Click on Activate Profiles.
5)
Enter the profile name in the New Profile box.
6)
The name of the profile created will appear in the bottom box.
6.4.3
Configuring/Editing a profile
To configure or modify a filtering profile:
1)
Access the filter administration menu.
2)
Select the Web filter tab.
3)
Choose the Profiles option.
4)
Select the profile you want to modify or configure.
5)
Click on Modify configuration.
6)
A new screen appears with the name of the profile you are modifying shown at the top.
7)
The profile appears empty if you have just created it. Otherwise the last saved configuration is
displayed. When you create a new profile, you must configure it because by default it is empty.
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First, you need to select which users will be included in the profile. The list of available users in
the computer is shown:
Then, for the active profile you can configure the following:
Web filtering restrictions (categories, files to block, navigation schedules etc).
Protocol restrictions (restrictions based on application protocols: P2P, instant messenger, Email,
Newsgroups, chat, virtual worlds, others).
Specific Web Filter Restrictions:
Click on [Web Filter] button. A new window is opened in order to configure the filtering restrictions
for this profile.
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Click on [Use General Configuration] button to copy general settings. You can then configure this
profile, adding or removing restrictions:
Click on [Show Profile URL lists] to open a window where a specific white list and black list of urls can
be established for this profile:
Specific Restrictions based on application protocols:
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Click on [Protocols] button. A new window is opened in order to configure the filtering restrictions for
this profile:
Protocol restrictions will be described later in this manual.
6.4.4
Deleting a filtering profile
To delete a filtering profile:
1)
Access the filter administration menu.
2)
Select the Web filter tab.
3)
Choose the Profiles option.
4)
Select the profile you want to delete.
5)
Click Delete profile.
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6.5 Contribution – Add Websites to the filter
Yopu may come upon websites that you believe are not properly categorized or categorized at all. You
have the opportunity to help keep Optenet PC the most accurate filter available by submitting these
sites for review.
Optenet’s Review department checks the contributed addresses and assigns them to the appropriate
category.
When a page has been reviewed, it is placed in one of the filtering categories. Additionally, if users
provide their email address, they are informed of what action has been taken regarding their request.
Use CNTRL/C to copy the URL and CNTRL/V to pate in in the contribution field.
In contrast to the Personal Lists, the Contribution function is used to inform OPTENET of a page that
should be filtered, to the benefit of all users of the filter.
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6.6 Advanced Configuration
The web pages that you add to this list will not be filtered and will not appear in the browsing history.
Access will always be allowed to these pages or servers.
Simply add the names of the automatic update servers, for example the website used to update your
antivirus.
Once you have made your changes, you must restart the computer for them to come into effect.
The pages entered in this section are completely excluded from filtering. They will not appear in the
browsing history, they will never be blocked and they are exempt from browsing schedules.
6.7 Protocol filtering
In this section you can configure how to filter the different application protocols by selecting the action
that should be taken with each one:
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Allowed – access to the programs and applications for that protocol category is permitted.
Blocked – access to the programs and applications for that protocol category is blocked.
Scheduled – access is regulated by time, depending on the timeframes specified in the Surf Schedule
table:
» In those days where a timeframe is specified, access will be permitted only on those
timeframes.
» In those days where a timeframe is not specified, access will be permitted the whole day.
The defined protocols are:
P2P
Instant messaging
Email
Newsgroups
Chat
Virtual worlds
Port configuration (others).
6.7.1
P2P
This option is used to control the use of P2P applications (e.g. Emule, Gnutella, Kazaa) used to share
pictures, films, videos, software, etc.
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In case P2P protocols are set to be blocked, if the web category “P2P Servers” is not being blocked
(see [WebFilter >> Configuration]), you will be asked to also block this type of web sites:
6.7.2
Instant Messaging
This option is used to control the use of instant messaging applications (e.g. Microsoft MSN Messenger,
Yahoo Instant Messenger, ICQ 5.0, AIM), used to send messages and share files in real time.
In case IM protocols are set to be blocked, if the web category “Instant Messaging Servers” is not
being blocked (see [WebFilter >> Configuration]), you will be asked to also block this type of web sites:
6.7.3
EMail
This option is used to control the use of email accessed through the protocols POP3 (port 110), SMTP
(port 25) and IMAP (port 143).
To filter access to webmail, select this category when configuring which categories to filter.
In case E-mail protocols are set to be blocked, if the web category “Web Mail websites” is not being
blocked (see [WebFilter >> Configuration]), you will be asked to also block this type of web sites:
6.7.4
Newsgroups
This option is used to control the use of newsgroups (e.g. NNTP), used as discussion forums where users
can exchange opinions.
6.7.5
Chat
This option is used to control the use of chat applications (e.g. IRC), through which users communicate
with each other.
In case Chat protocols are set to be blocked, if the web category “Chat” is not being blocked (see
[WebFilter >> Configuration]), you will be asked to also block this type of web sites:
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6.7.6
Virtual Worlds
This option is used to control the use of Internet-based virtual world games (such as Second Life) where
users can inhabit and interact via avatars.
Additionally, by enabling the Advanced configuration checkbox you can configure a list of exceptions
with URLs/addresses to which you want to allow or block access, as follows:
» Use of virtual worlds is allowed and no addresses in the advanced configuration list: access is
allowed to all addresses in the virtual world.
» Use of virtual worlds is blocked and no addresses in the advanced configuration list: access is
blocked to all addresses in the virtual world.
» Use of virtual worlds is allowed and addresses present in the advanced configuration list:
access is only allowed to the addresses in the list.
» Use of virtual worlds is blocked and addresses present in the advanced configuration list:
access is blocked to all addresses in the virtual world.
6.7.7
Other
This option is used to establish the default behavior (blocked or allowed access) for all other ports not
included in the configuration of the previous tabs. In either case you can establish exceptions to the
above rule by entering specific ports or range of ports to be blocked or allowed, as applicable.
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6.8 Reinforcing the blocking
Sometimes, there is a parallelism between web categories and families of protocols:
Protocol
Web Category
P2P
P2P Servers
Instant Messanging
Instant Messaging
Email
WebMail
Chat
Chat
etc
That is why, whenever you configure the filter to block any of those web categories, you will be asked if
you wish to also block related protocols to reinforce the blocking (if those protocols are not set to be
blocked yet).
In a similar way, whenever you block a given protocol, if the analogous web category is not being
blocked, you will be asked if you want to also block related websites.
Eg. If you do not want that a given profile can use applications based on Email protocols, you will be
asked to also block webmail sites for this profile.
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7
REPORTS
In this section you can view a summary of the measures taken by OPTENET.
You can view reports on the activity of the following
services (list of services might vary depending on installed
product):
Web filter
Antivirus
Firewall.
Antispam
Antiphishing
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8
CONTACT SUPPORT
Click on [Contact] button. A new window will be opened with the email account where you can address:
Customer support requests.
Technical support requests.
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9
UNINSTALL
To uninstall OPTENET, simply use the shortcut created in your computer’s Start menu. During the
uninstallation process, you will be prompted for the administrator password, preventing any other user
from removing the program.
IMPORTANT: Do not attempt to uninstall the program by deleting the program directories and files
since this could result in irreparable damage to the installation, causing you to lose Internet access
completely. Always use the shortcut on your computer to uninstall the software.
If the OPTENET installation application executes on a machine where the software is already
installed, the uninstallation process for the existing version will be initiated (once the administrator
password has been entered) overwriting files.
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