Developing Regions - Regional Studies Association
Transcription
Developing Regions - Regional Studies Association
This way! No way! Safe way What way? Yes way! Developing Regions for Regional Development – Towards a new Swedish model Editors: Fredrik Rakar & Pontus Tallberg Developing Regions for Regional Development – Towards a new swedish model 1 2 This way! No way! Safe way What way? Yes way! Developing Regions for Regional Development – Towards a new Swedish model Editors: Fredrik Rakar & Pontus Tallberg 3 Publisher: Reglab © Contributing Authors Editors: Fredrik Rakar and Pontus Tallberg Graphic Design: Christer Wigerfelt Cover Illustration: Jesper Fermgård Printed by Linderoths, Sweden 2014 ISBN 978-91-9821-220-4 4 TABLE OF CONTENT EVA MOE 7 Introduction FREDRIK RAKAR & PONTUS TALLBERG 11 Developing Regions for Regional Development JAN EDLING 23 The Logic of Regional Growth MONIKA JÖNSSON 33 The Mountain Package ANNA LINDBERG & KENNETH SJAUNJA 51 E-health in Norrbotten LARS NIKLASSON 69 From Rivalry to Cooperation in Östergötland CHRISTIAN LINDELL 87 Analytical work as an instrument for collaboration in Scania ÖRJAN SÖLVELL & MATS WILLIAMS 101 Regions as gap fillers: Building a cluster commons ANDRÉS RODRÍGUEZ-POSE 117 The role of institutions in regional development Notes on Contributors 131 5 6 Introduction This book came about as a project within Reglab Sweden. As all our activities, it is firmly based on our members’ ownership and participation, with most of the chapters written by persons connected to our member-organizations, which now include the 21 regions (or equivalent), the Swedish Agency for Economic and Regional Growth, the Swedish Governmental Agency for Innovation Systems (VINNOVA) and the Swedish Association for Local Authorities and Regions. The book is based on a Swedish version published last year (2013), titled “Behövs regioner?”, which literarily means “Do we need regions?”, as this was a question our members felt they had to address given the prolonged state of constitutional transition that Sweden seems to be trapped in. It was an opportunity for our members to analyse and reflect on their role as an actor in the regional development system, a role that in itself still is evolving through their day-to-day work, trying to navigate between the national and local level of governance, and the growing demands on their organizations. Through the process of writing and disseminating the Swedish version of this book, our members have now moved past that question, and therefore thought that it might be interesting for a wider audience to know a little more about what’s going on in Sweden; how the regions are forming and institutionalizing despite the painstakingly slow constitutional reform. Traditionally the Swedish model of governance has an hourglass figure, with a strong national state at the top and autonomous mu7 nicipalities at the bottom. The relatively thin middle section occupied by the counties/regions has historically only been responsible for the health care system, but is now slowly moving on to handle issues of regional development, which includes policy areas like skilled labour supply, public transportation, innovations systems, culture, clusters, and infrastructure. Some of our members have elected bodies and taxation rights, but have never played any significant role part from the provision of advanced health care – especially not in regional development, which up until now has been a national matter. This, however, is for various reasons changing fast, and much like the population in general, the Swedish model is now growing a much wider waistline. Unfortunately, the much needed constitutional reform codifying the mandate and responsibilities of regions has grinded to a halt, leaving most of our members in a institutional void with unclear directives, rights, mandates, powers, and very limited resources. More than half our members are after more than 10 years of deliberation still not regions in a constitutional sense, but rather proto-regions, working in parallel with the county administrative board and the county councils. Organizationally this means that some of our members are associations of municipalities within the region, some are divisions within the county councils, and just a few are fullyfledged regions with the official commission to work with regional development on behalf of the national government. But this state of transition and confusion also harbours an opportunity for the regional system to grow incrementally, developing functional solutions, strategic alliances between regional actors, and necessary resources bottom-up, in a white space claimed by no-one. As the national government is hesitant to take an active regional role and the municipalities already have difficulties owning up to their present responsibilities, the regional level is there for the taking. The opportunities are endless and strategic partners like universities, SMEs, multinational corporations, regions around the world, EU institutions, and the civil society, are abundant, and sometimes already interconnected through globalization. So, developing a regional role might actually be easier in an arena where the rules are not yet set, 8 the mandates not yet fixed, and plenty of regional resources are yet to be discovered and unlocked through fruitful cooperation and coordination. Without being able to force other actors to cooperate, and with virtually no resources of their own, our members can take on a strategic role to tend to the commons and bring others to the negotiating table, without any other institutional interest than the development of the whole region. As the chapters in this book will show, our members are on the right track to form the capacity for this meta-governance, becoming more capable of taking the lead in creating a fertile environment for growth and development in the regions. The first chapter, written by the editors of the book, gives a thorough background to the creation of Reglab and how we work with capacity building together with our members, and in chapter 2 we get an overview of the national logic of regional growth, how the policies of regional development have evolved and devolved during the last decade, and how the different levels of governance can complement each other. In chapter 3 Region Dalarna, known for its beautiful landscape and vast cultural resources, describe how they have built strategic alliances within the region through various “packages” for regional development, a method traditionally used as a way to compensate regions during a structural crises, but seemingly just as effective as a tool for getting all the right actors involved in complex processes like destination development, and big infrastructural projects. Chapter 4 shows how the region of Norrbotten, in the very north of Sweden, has been forced to innovate out of necessity, turning what can be seen as a natural disadvantage (wide and scarcely populated areas) into a resource, and a point of departure for a well coordinated project of re-shaping the health services entirely, drawing on the unique research competence in the region to produce an internationally acclaimed E-health programme as a regional growth area. The delicate task of handling local rivalry within a region is the theme of chapter 5, which shows how the dynamic energy of such rivalry should not only be harnessed, but also harvested, and used as a driving force for large scale regional development projects, strengthening the regional position in relation to the national level 9 of governance if handled correctly as in the case of Ostsam. One of the few actual instructions from the national government to regional bodies responsible for growth and development policy is that they are obliged to form a regional platform for ensuring the regions’ skilled labour supply. This platform has no official powers or duties, but should serve as an arena for coordinating the current and future needs of skilled labour supply in the region with the higher education system and other relevant national authorities. Chapter 6 shows how Region Skåne has used its analytical capacity as a tool to bring the other regional actors to the table and participate in the work of the platform, a soft power approach that has made the region gain trust and confidence from the other actors, thus also increasing its reach in other policy areas. Similar to this, chapter 7 shows how the region can be an active part in building cluster commons, facilitating regional cooperation and bridging gaps of trust and innovation between the large industrial conglomerations and their regional partners, with the example of Värmland in mid Sweden. The book concludes with a chapter from the internationally acclaimed Professor Andrés Rodríguez-Pose, explaining why institutions matter for regional development and how institutional capacity and strategy formulation can strengthen each other. It gives a theoretical framework for understanding why the Swedish regions have decided to set up a permanent capacity building arena called Reglab, through which they can share experiences (good and bad), design joint learning projects, develop necessary analytical tools, and navigate the white spaces of meta-governance together, in order to avoid the shallows and tidal waves of national policy shifts. And by writing this book, we invite you all to share these experiences as a large international community of practise within regional development. We hope you will enjoy it. Eva Moe Director, Reglab 10 FREDRIK RAKAR & PONTUS TALLBERG Developing Regions for Regional Development Since the 1970’s, regional policy in Scandinavia has shifted from handling mainly infrastructural and industrial projects towards more fuzzy and disparate policy areas like promoting regional attraction, functional clusters, skilled-labour supply, innovation strategies and culture. The role of national government in regional development is devolving, allowing more decentralised strategy- and decisionmaking by regional bodies, and therefore pushing the demands on their organizational capacity and capability. In order to overcome regional disparities in capacity and resources, intra-regional laboratories for capacity building and knowledge sharing called Reglabs have evolved. The two existing Reglabs in Denmark and Sweden differ somewhat in organisation and focus, in order to accommodate for the different structural contexts in the two countries, but share common traits like a participative approach to learning, strong ownership by members and a bottom-up perspective to regional development. This chapter aims to show how this relatively inexpensive model of capacity building and knowledge-sharing between regions has been developed and adapted to the Swedish context, and how it can facilitate policy implementation and contribute to a more inclusive and participatory approach towards regional development, thus both strengthening the capacity of the various regions, as well as functioning as a redistributive measure between them. 11 Principles of learning Reglab’s capacity building activities all start with the assumption that most of the experience and knowledge the group needs to move forward is already represented in the room, and it is therefore essential to build up a climate of trust and sharing within the group, as both good and bad experiences are equally (if not more) important to use as examples. By sharing experiences through dialogue and trust, Reglab can function as a community of practise, setting aside the more theoretical approaches of how to improve regional development, and instead focussing on the practical ways of making it work. The goal is to always have a lot of learning going on in Reglab activities, but very little teaching. There is no single theory, method or formula we use to ensure effective capacity building. Instead, Reglab is built around a stringent set of principles, all related to an idea of learning through dialogue, sharing of experiences, participation, ownership, and that capacity is built through a collective process of exploring and reflecting, rather than by sending individual employees on a course to improve their individual skill sets. It may sound very straight forward and in line with progressive thinking around the process of peer-to-peer learning, but it is actually quite difficult to adhere to these principles, even when everybody agrees with them. There are many mechanisms at work when it comes to initiating, organizing and executing learning activities, which all can lead to the pit-falls of more traditional teaching. There could be clicks forming within the members, with the same individuals being part of initiating and organizing activities over and over again; the secretariat could try to co-opt the design process of the learning activities through planning; participants as well as organizers of workshops and seminars can fall back into traditional teaching modes as we all have been programmed into this relationship through at least 12 years of school; the national agencies can try to push their agendas of “needed” activities to make implementation of national policies easier; the stronger regions could push for activities that are far beyond the level of institutional capacity in the weaker regions; and so on. The principles of dialogue, participation and ownership 12 throughout the whole process are easy to agree upon in theory, but much harder to adhere to in practise, which requires a degree of zeal and vigilance from all actors. But there is help from an unexpected source to stick to the participatory principles of learning – scarcity. Given that the policy area of regional development is very broad and seems to be somewhat changing, especially in the state of “regional mess” Sweden is stuck in, it is near impossible for an arena of capacity building in regional development to have all the expertise needed to respond to the needs of its members. So far, Reglab has offered activities within such disparate areas as monitoring & evaluation of projects and programmes, communication and public relations, cluster management, demographic challenges, physical planning & infrastructure, culture & growth, innovation in public sector, diversity management, procurement & innovation, smart specialisation, social entrepreneurship, beyond GDP, process management & leadership, digital agenda, skilled labour supply etc, each of these areas containing multiple subtopics, research fields and required skill sets in themselves. Accordingly, Reglab would have to be an institutional behemoth in order to match the expertise needed in the various and growing number of areas of learning asked for by the members. Instead, by keeping Reglab as small as possible and with scarce resources, it has to depend on the members to function, constantly forcing it to involve its members, guarding the principles of ownership and participation. The tiny and understaffed secretariat can therefore be seen as an advantage, as it has no means to capture the process and ownership of Reglab activities. The agenda is set by the members, the methods used during workshops and seminars are based on dialogue, and the content by enlarge delivered by the participants themselves, part from the experts they chose to invite to the sessions. Background As Sweden entered the European Union, it had just barely made it out of the great economic crisis of the early 1990’s, fully comparable with what many countries are going through today due to the 200809 crises. This relatively large structural adjustment coincided with 13 a string of political reforms launched by the conservative party-led government, reforms that transformed the Swedish welfare state and economy drastically. De-regulation and liberalization were keywords during the brief, but transformative years under the conservative government, and they were complemented by entering a new supranational system of agreements, markets, regulations, and funds being made available to various actors in Sweden. Government agencies could partner up with their equivalents in other European countries, municipalities could find friends across the Baltic Sea, and regions suddenly became real political actors, with not only new funds, but also a whole new European vocabulary available to them. They could start looking across the national borders and build alliances all over Europe, and they could also get a direct line to Brussels, instead of taking the detour over Stockholm. In this climate of new opportunities at the regional level, the national government decided to take a look on how to reform the 24 existing counties into a few larger European style regions, in order to adapt to this new reality. The demands on the health care systems, with an ageing population and ever more costly demands for advanced specialized care in hospitals, and growing functional labour market regions around metropolitan areas, pushed the issue of a structural reform in Sweden. As health care and public transport are the two main responsibilities of the counties in Sweden, the socioeconomic as well as political development seemed to make larger regions inevitable. It’s just simple math – in order to finance a modern state of the art health care system, you need a certain amount of tax payers within your region, and good tax payers have good jobs in dynamic labour markets, depending on good public transport and commuting systems. This, together with the trends of regionalization that swept through Europe, drummed up enough parliamentary support for trying out new EU style regions as a pilot project. Two rather distinct and industrially important regions were chosen as pilots during the end of the 1990’s: Skåne and Västra Götaland. In Skåne they merged two counties and in Västra Götaland four, making them a model for the remaining 18 counties, as both of them had more than a million inhabitants. The initial time-frame of the 14 pilot was prolonged and at the end it lasted for almost 10 years, but it was thought that other counties might see the advantages and start negotiations of merging voluntarily during this period. At the same time, a government commission was launched to give the administrative division of power and responsibilities between the national and the regional level a good overhaul, as its basic structures still were deeply rooted in the 17th century, when Sweden ruled both sides of the Baltic Sea. After the initial years as a member, Sweden was getting better at accessing European structural funds during this period, which helped change the mode and direction of regional policy in Sweden from a more compensatory industrial policy of the 1970’s, to a growth and innovation oriented EU style of policy. The toolbox for regional development policy was growing, containing a whole new set of tools like forming clusters, linking Universities and business through innovation systems and science parks, and supporting entrepreneurship. Some of these tools had of course existed before in Sweden, but they were now accentuated and applied in a regional context, making room for regional authorities and other regional actors to take on more responsibilities and letting the national government and its agencies withdraw to a mainly financing role. These processes jointly changed the way regional organizations and their civil servants acted, demanding new type of competences, capabilities, and modus operandi to deal with the emerging role of regions in Sweden. They were not only supposed to do more of the same, but also act in totally new policy areas, and in very different ways than traditional administration, policy implementation, and just handling fund applications. They could now take on a more coordinating role, and, in order to make things happen, to identify new areas of growth, the development of new businesses in new sectors, to encourage co-operation between existing actors in the traditional sectors, improving the skill sets of people already in the workforce; to take charge in the process of creating a dynamic and attractive region – attractive to skilled labour, investors, entrepreneurs and tourists. 15 Identifying a growing need for capacity building The changing role of the regional administrations created a demand for new and broader skills, and the first ones to notice were of course the consultants that had started to flourish around the management of EU funds and new approaches in supporting local and regional growth in Scandinavia through policy tools like clusters and innovation management systems. To sell the same type of affordable analysis and advice to the various regions did not move the regional innovation and economic growth systems forward as a whole, and as the demand of their services grew, and many customers seemed to need the same set of new skills and approaches, it seemed only logical to create an arena for joint sharing and learning within the system. By pooling their resources, the regions could also order more comprehensive and technically advanced analyses from the consultants, maybe even construct jointly agreed-upon rating and benchmarking tools, for the benefit of the whole system and not only for the stronger regions. The first RegLab was set up in Denmark through the initiative of Jens Nyholm, then at Inside Consulting, who is credited for the idea of creating a new type of arena as a node for Learning, Analysis and Benchmarking around regional development – a REGional LABoratory for knowledge sharing, resource pooling and capacity building. At first RegLab was established as a project formally owned by Inside Consulting, and in 2007 it was transformed into a non-profit foundation with a much broader scope and membership-base. Through one of the early reports on cluster management and innovation systems using the example of Värmland (as we have done in this anthology), the idea spread to the Swedish market as it was facing more or less the same challenges as in Denmark. But like many innovative ideas slightly ahead of its time it did not materialize until years later, as the system did not seem to be ready for such a creative solution. There already existed a slightly similar organization in Sweden called the Dahmén Institute, which handled issues around regional innovations systems and industrial cluster development, financed by VINNOVA and harboured at 16 the University of Örebro. But with its limited scope on regional development, it never really took off as a node for general capacity building in the field. Losing pace and patience In the few following years, the regionalization process in Sweden grinded to a halt. The government commission set up in 2003 to give the Swedish governance structure an overhaul, had made its recommendations already in 2007, but the government seemed to hesitate to re-draw the regional map of Sweden, and hesitated even more to devolve any more significant power or policy areas to the regional level. Instead a painstaking bottom-up process ensued, where all elected municipalities and county councils jointly tried agree on whether, and with what other counties, they should merge, practically asking a large number of elected individuals decide to give up their own authority, take away their territorial and political responsibilities, and make themselves redundant. Adding to this, the largest party of the ruling coalition in Sweden at the time, made it clear that it did not believe in the regional level, as it historically has been arguing for abolishing the counties altogether, leaving only the municipalities and the state in the Swedish model. As the probation period for the new EU-type regions Region Skåne and Västra Götaland Regionen came to an end after more than 10 years, the parliament finally decided make the two enlarged EU-type regions permanent in 2011. At the same time, any other county or constellation of counties were now free to apply to the national government to become this new type of region, taking over the policy area of regional development from the national level, besides keeping their traditional responsibilities within health care and public transport. The first new regions to apply and be approved were Halland (population of 300.000), and Gotland (pop 57.000), two relatively small regions in Sweden and hardly complying with the recommendations made in the government commission’s report. This decision effectively torpedoed any idea of creating 6-9 EUstyle regions with a tax base of over a million inhabitants, and with the economic activity and labour market large enough to sustain 17 today’s level of healthcare and services. Instead, it was a clear signal that any county from now on could become a region without meeting the commission’s requirements, and that the largest constitutional reform in two centuries was being reduced to the re-branding the county councils into regions. After all deliberations and commissions, Sweden could end up with maybe 20 regions instead of 6-9, by just changing the denomination of its counties and transferring the responsibility of regional development policy from the county administrative boards (representing the national government) to the newly formed regions. It is in this environment of lacking political will to reform the regions of Sweden that the idea of a RegLab in Sweden was revived. The realities on the ground demanding a new role for regional administrations were still at play, and having gone through a decade of institutionalisation, Region Skåne and VGR had a lot of experiences (good and bad) to share with the prospective and newly formed regions. The activities of the Dahmén Institute had slowly withered away, and there was no arena for joint learning and sharing of experiences for the regions and prospective regions in Sweden. An eager group of 10 regions and proto-regions therefore decided that it was time to take matters in their own hands and finally form a Swedish Reglab in 2010, as a pilot project together with the two most relevant state agencies in the policy area (VINNOVA and Swedish Agency for Regional Economic Growth) and the association of municipalities, counties and regions in Sweden (SALAR). Formative years From the very beginning, Reglab was set up jointly by the members to have an arena of sharing and learning. Although there was an asymmetry in power between the two state agencies and the regional organizations that joined Reglab, it was decided right from the start that this arena should have a strong regional ownership, not to become yet another channel for dissemination of policies and funds from the state to the regions. Compared with the Danish RegLab, which is open to any organisation relevant to regional development and therefore has over 100 members, the Swedish 18 Reglab was designed as a more closed group, owned and run by the regions and agencies directly involved in the implementation of the regional growth policy, and only at the administrative side of those organizations, not the elected politicians. In the beginning, most of Reglabs activities were revolving in the field of innovation systems and cluster management, as this dominated the regional growth agenda during the 00’s. This changed gradually, partly because the EU funds and the national policy has shifted towards more holistic approaches to growth and development, partly because the regions themselves were answering to local conditions and demands, and taking on a broader role than might initially have been intended (well described in the following chapters of this anthology). After a initial trial period of 18 months, more regional organizations decided to join and the Reglab project was prolonged for another 3 years, with the clear intent of becoming a permanent organization after the project period was over. As all regions/counties of Sweden eventually had become part of the project, the structure of the project organization was transformed to mimic a membership association, complete with a board, annual membership assembly and members’ representative group in 2012. During the following year Reglab was evaluated by Ramböll Management, and as all data showed Reglab to be a very effective capacity building programme, the board decided to prolong the project and ask all members to renew their initial 3 year commitment. Organizational structure As a membership organization, Reglab helps to coordinate the learning, sharing and capacity building activities of the emerging regions. It has a secretariat, a board and a members’ representative group. The member-organizations pay a fixed annual fee according to size of population (most pay between 15 000 – 25 000 USD) which covers the secretariat and overheads, and then each learning activity carries its own costs by charging a participation fee, usually around 2 000 USD per organization, allowing them to send up to 4 individuals to each activity. With a total annual turnover of around 19 USD 500 000 and several hundred individuals passing through its activities each year, Reglab can be considered an inexpensive model for capacity building in a high-cost country like Sweden. To run the whole operation, Reglab has a small secretariat comprising only of one director, one programme manager and one administrator to run the day-to-day work. The board has 9 members, representing the 2 national agencies, 1 from SALAR, 3 regional development directors from the regions (of which one is chair), 1 from the members’ representative group, and 2 external board-members from research and society. Its main function is to make strategic, long term decisions, to make sure Reglab delivers towards the goals of the organization, and to mitigate between the members’ long term interests in Reglab, particularly between the state and the regions. The role of the members’ representative group is key in understanding how Reglab works. Each member organization appoints a Reglab representative who functions both as a resource in driving projects within Reglab jointly selecting, designing, producing and participating in activities, but also as a contact point for Reglab to reach the relevant participants from other parts of the regional system. So the representative is vital in deciding, designing and (sometimes) performing in Reglab activities, but also in “selling” the projects to other members of staff in their region, or to staff in other relevant partner organizations. They are the channel of communication between Reglab and its members in a wider sense, ensuring that Reglab offers activities that are relevant to their work, and that the right individuals actually sign up and participate in the organized activities. Without the right individuals participating, all learning activities are futile, regardless of how well designed and executed. A typical Reglab activity is initiated by members of the representative group, designed by a planning group consisting of a few representatives from the regions and the secretariat, then executed by the secretariat relying heavily on using member organizations’ resources in the form of expertise, partners and sometimes venues. The core of Reglab’s activities are so-called “learning projects”, in which the group over a period of typically 6-9 months will meet 20 4-6 times to explore and share knowledge within a clearly defined area. Beside the participators, outside expertise can also be invited by the group to complement, fill in the gaps, and assist in reflecting on the shared experiences. Reglab also organizes seminars and two major conferences in the field of regional development each year: the annual Reglab conference in the spring and the Reglab Research Forum in the fall. The annual Reglab conference is a two-day event and draws up to 300 participants, mainly from the members’ organizations. It is the major conference within regional development in Sweden. Day 1 usually opens with a key note speaker and followed by various arenas set up to deepen the discussion around the conference theme using different ways of learning, so that participants can chose the most suitable way of learning for them. Day 2 is usually dominated by workshops in various areas of regional development, most of them held by the members themselves, sharing projects and experiences with each other. The Reglab Research Forum is a slightly smaller one-day event with 70-100 participants, and has the objective of bridging the gap between the members and the research community through dialogue, using a relevant theme within regional development as a back-drop each year. This year’s Research Forum had the theme of re-industrialization. Recently Reglab has also been used as a platform to develop jointly owned analytical tools within the area of regional development, like the regional innovation index and the skilled labour statistical indicator set; enabling all regions to benchmark in strategically important areas like regional innovation capacity and the dynamics of functional labour markets. Once developed, all results from learning projects and analytical tools are made available to the public for anybody to use, either through printed material or through the internet. Of course, the bulk of meaningful learning and capacity building happens through participating in the learning processes, i.e. by being there, which is hard to capture and disseminate through written reports. 21 Summary The complex institutional and operational landscape of regional development has increased the demands on the frontline bureaucrats, as well as on the analytical, coordinating and planning capacity of the regions. The organizations responsible for development in the regions are themselves developing their role, as well as in their capacity to live up to this role. With very limited resources they are moving from a traditional Weberian bureaucratic role of just dispersing funds and dealing with applications, into a coordinating role in the region that can best be described as meta-governance. They are bringing different actors within the regions together to cooperate and offering analytical tools to benchmark their regional development in a national and European context. Learning and capacity building is becoming more important than ever just to keep up with the developing role of the regions in this new institutional environment. To face this dual development process as a community of practise makes both economic sense and opens up the possibility to tailor capacity building activities, coming together as peers that have encountered similar challenges across the country, and sharing their own way of dealing with them. Pooling resources and creating networks of peers sharing knowledge and experience can be of tremendous help in a situation where most regional organizations are still in their formative stages, yet dealing with highly specialised functions. Analysts, for example, can be quite alone within their own organization, with no colleagues to discuss or reflect over technical issues at work, no help to develop new analytical tools or learning new analytical methods, something they can do with other analysts in other regions through their Reglab network. Administrative tools and practises can be jointly developed, helping the not-so-well-off regions to the same state-of-the-art products that otherwise only the larger metropolitan regions would have access to, making it possible to benchmark and standardise development analysis across the country, and having a re-distributive effect at the same time. It also avoids the risk of each region being “trapped” by the local supplier, whether it may be a consultancy firm with a strong regional presence, or the local university that “usually” supplies 22 analysis and research within the field. Sweden is a small market and only a handful of suppliers offer products within regional development, so by using joint procurement the regions can standardise the products, be more in charge of what they order, and collectively save a lot of money at the same time as they statistical analysis that are comparable across the regions. The Reglab model is actually quite simple and relatively inexpensive compared to more comprehensive national capacity building programs. It reaches hundreds of individuals within the regional development system each year, has been externally evaluated and shown very good results (and effects), and does not require any special expertise to set up. Based on strong ownership, participation and alignment it actually corresponds to the OECD DAC principles set in the Paris Agenda for international development cooperation (2005), and with its relatively low cost structure, would probably be very suitable for EU-enlargement capacity building programmes, and World Bank capacity building programmes in Asia, Latin America and Africa. Instead of flying in expensive international consultants for a couple of days every year, the professional civil servants working and living in these countries could come together and share their knowledge and experiences, enabling each other to devise practical solutions for complex problems, preventing their colleagues from making the same mistakes they have by sharing knowledge deeply rooted in their every-day experience, and through egalitarian dialogue. Having professionals come together and sharing knowledge does of course in itself not replace the value of higher education and training, but complements it as an ever on-going learning process, firmly rooted in the every-day experiences, needs and practises of the regional organizations. As the following chapters in this book will show, working with regional development requires a readiness for constant organizational learning, and setting up a community of practise like Reglab, is an effective and efficient way of making this happen. 23 24 JAN EDLING The Logic of Regional Growth Globalization leads to a heavily increased specialization of global production. The large differences in employment costs between countries result in tough competition between products that used to be made in high-wage countries and are now mostly produced in low-wage countries. Since high-wage countries have a hard time competing when it comes to employment costs, they need to compete with productivity, knowledge and uniqueness. The pursuit for uniqueness causes companies to search for innovations, new products and production processes, which are difficult to copy, especially if they are protected by patent. With an innovation based economy, companies will turn much more to researchers at universities and research institutes for knowledge. However, uniqueness does not always mean that companies need to produce more advanced technological products or systems. Unique business models bring large advantages in competition, too. IKEA and H&M are two examples of Swedish companies that have built their positions on two Swedish primary industries (furniture and clothing manufacturing). Both of them have combined Swedish design with overseas low-wage production and worldwide logistics to be able to promote and sell their products on a global market. Competitive Regions In an economy where companies specialize in unique products and business models, sophisticated regional networks of knowledge 25 are created. Companies work together in clusters and cooperate with subcontractors, consultants, universities and research institutes. The relations are often frequent and informal, which require vicinity. The cooperating companies and organizations demand available, competent labour which in turn puts high demands on education, labour market policys, public transportation etc. Thus, the global specialization brings not only a redistribution of the production between countries, but also the increasing importance of functional, industrial regions based on geography. Regions in Sweden where vehicle and food dominate, or where financial services are a field of expertise, compete with equivalent regions in other countries. In order to be competitive, it is becoming increasingly important for companies in a region to cooperate through joint efforts in research and development, successful business models, and profitable export. Through cooperation, companies can take on challenges that each company would have a hard time managing on its own. Together, they can accept an order which they would have no capacity for on their own. They can supplement each other when it comes to skills and expertise. They can finance and carry out innovation and development projects together, and as they do, they become more attractive as partners for universities. When cooperating, the companies have more power to carry out export investments as they can offer tenders with complex systems, compared to the single components which each one of the companies can produce. Clusters may be the beginning of constellations in which companies are merged. Universities and research institutes need to cooperate even more with companies close by. They need to provide education and research to large companies, but also to small and mid-sized companies to a much greater extent. When striving for uniqueness, those companies will need the knowledge of the researchers regarding material, production processes, etc. Universities and research institutes can no longer be ivory towers. However, they do have problems cooperating with small and mid-sized companies. When companies work in clusters, the chances of cooperation are enhanced, but in the long run, intermediaries such as industrial 26 research institutes and product development consultants need to participate as the mouthpiece between business and academia. The global specialization puts high demands on the political bodies. Besides education, medical and health care, regional authorities are now expected to make long and short term political decisions about trade industrial policy, education, the labour market, infrastructure, etc. Many of these matters used to be dealt with on national decision making levels, but specialization becomes more and more refined, and different regions develop different needs. Thus, decentralization towards functional regions is necessary. In order for a region to become more competitive, efforts in business as well as academic organizations and policys are required. These three parts are usually called “triple helix”. Coordination between them is necessary, especially in matters concerning long term investments for competence maintenance, infrastructure efforts or growth projects. One way to help accomplish that has been the “Regional Growth Programmes” and “Regional Development Programmes”, which are produced under the supervision of regional authorities, and/or county authorities. Unfortunately, this planning tool is more to the concern of civil servants and politicians than to business representatives and academics. So far, business representatives and academics have participated less, probably because the regional political authorities still lack funding, and that the political power over decisions still is in the hands of national public authorities with regional responsibilities such as the Swedish Rail Administration, the Swedish Public Employment Service, the Swedish Transport Administration etc. Functional and Administrative Regions Functional regions do not have any clear administrative borders. Instead, borders change constantly according to what companies and organizations happen to be included in the cluster at present. A number of functional regions can be found in different parts of a county. E.g., a county can maintain a wood cluster, an aluminium cluster and an electronics cluster; each and everyone its own functional region. Other functional regions stretch across several county 27 borders, and sometimes across national borders (e.g. the south of Sweden, the Copenhagen area in Denmark and the sound in between, i.e. the Öresund region). Functional regional clusters change over time. As big companies become more and more international, they search for new subcontractors and consultants in the countries where they expand. The consequence is that former partners lose their important customers. In the region of Gnosjö in Sweden, there is a project about redirecting companies to new branches which can attract new categories of customers. Coordinating companies with different skills, in production industry as well as the service sector, is one way of meeting new challenges. Considering the volatile character of a functional region, it can never be expected to be able to make any political decisions. Such decisions need to be made by congregations that comprise a well defined geographical area – an administrative region. The counties are administrative regions that were formed for other purposes than contributing to global competitiveness. They derive from old war and tax policys, and now serve as administrative borders for health care policys, public transportation policys etc. County borders do not correlate with functional regions of industry and business, or labour market regions. Moreover, most counties are too small to handle the necessary decentralization of decision making from a national level to a regional level. In many countries in the “old world”, new administrative borders for promoting regional competitiveness are being discussed; in Sweden, 6-8 regions of about 1 million citizens each are often mentioned. Region Skåne and Region Västra Götaland are two examples of that size. These regions used to be pilot schemes, but were recently made permanent. The Swedish government has also given Halland and Gotland the status of Regions, despite their relatively small populations and in other parts of Sweden, the process has been put on the backburner. Whether the investigation of the governmental regional classification will spread light upon which responsibilities that will fall on the national level, and which will fall on the administrative regional 28 organizations, remains to be seen. If the regionalization process is not precipitated, there is a tangible risk that Skåne and Västra Götaland, that are regions with their own power to collect taxes and a relatively far-reaching delegation, will continue to distance themselves from the weak regional compositions without such power. This process can already be seen throughout Sweden. All of Sweden will not live The global competition has affected different parts of Sweden in different ways. The regions that have been prepared by replacing industrial production with production which is more technologically advanced and becoming more focused on service and on a global market, are the ones that are doing best. Without a doubt, the big universities of technology played an important part in this development, but regional universities have served as magnets for people and companies as well. We are also starting to see how the universities are specializing on education and research of relevance to the regions where they are located. The big city regions are the ones that do best. The Gothenburg region continues to be one of the strongest industrial regions, which has a lot to do with an advanced specialization and a broadening from traditional industry to industry that to a large extent includes services. The Malmö region is about to merge with Copenhagen. The special mandate of Region Skåne to conduct regional development policys has been crucial to this merging. It hardly would have been possible for two regions in two different countries, had Skåne been given a limited mandate, allowing other players, such as municipalities, to intervene because of a right of veto. Stockholm is about to become one of the leading service industry regions in Europe. Stockholm holds many international companies that focus on Scandinavia and the Baltic countries. Other parts of Sweden, e.g. Mälardalen, Östergötland, Småland and Norrland have also developed in a positive direction, both in population and growth. However, large parts of Sweden are experiencing globalization as a negative phenomenon that is mostly leading to companies closing down, a decreasing population, and as a result, worse economy and 29 service. The unemployment rate is higher here, as well as the rate of long-term disability, early retirements, and the use of labour market policy. Regions that used to be very important to the economy and employment rate of Sweden are stagnating now. E.g. Dalsland, Värmland, Bergslagen and parts of Norrland are developing in a negative direction, even if there are municipalities breaking this pattern and doing well. Parts of Norrland (the northern most part, making up more than half the area of Sweden) are experiencing an economic and employment boom thanks to the global demand for mining materials. Not being able to attract jobs in weak regions is immensely expensive for Sweden as a whole. The total transferral due to unemployment and long term disability in Sweden tallied up to 20 billion USD in 2004. Furthermore, regional policys, EU funds and a realignment of taxes for weak regions costs almost another 8 billion USD annually. In total, 6.5% of the GNP was spent on different measures associated with groups excluded from the labour market. These costs must be financed jointly by all regions, which means that the costs compete with investments in growth-making activities, e.g. education, infrastructure, research and development etc. When more people work, and when needs for individual and regional transferrals are low, the prerequisites for making the kind of public investments that strengthen the competitiveness of a country increase. Bigger and stronger regions bring the critical mass that is necessary for making weak regions equipped to participate in the global race, and thus, for them to contribute to the growth of the whole country. University cities and towns, and certain centres that are important to commercial trade, will have the best conditions to take part in the global competition, but there is still hope for other kinds of places, too. Suburbs of big cities are prone to become attractive for those who work in the global competition. That goes for recreational places, too, where city citizens can catch their breath. Even more remote towns can establish as recreational places for a wide target group, e.g. the mountainous regions of Jämtland and Dalarna, and the example of the ice hotel in Jukkasjärvi, in the very north of 30 Sweden. When studying these regions and towns, it is evident that their success is based on the ability of companies to cooperate and work in clusters where hotels, ski lifts, transport etc around activities like dog sleigh riding and restaurants are organized in the name of internationally known brands and common reservation systems. However, there will be places that will never find the ability to participate in the global competition. Younger generations will move away from here to more dynamic regions, and the public as well as the private service sector will slowly deteriorate before they go down totally. This happened e.g. to Birka, the first city of Sweden that existed between the 8th and 10th century. The time is gone, when Swedish political parties followed the principle of “All of Sweden shall live”, which often meant that promises of public service and jobs were made for each and every farm, even in the very outback of the country. New goals of Swedish Regional Development Policy Following the principle of “All of Sweden shall live”, Sweden has conducted regional policy that can be compared to old poverty policies. It has all been about compensatory payments to regions that were doing badly. The new principle “Life and growth in all of Sweden” has totally different preconditions. Now it is about creating conditions for regions to develop by their own capacity and their own possibilities. The new regional policy aims first and foremost to create competitiveness in the whole country, but at the same time include an emphasis on strengthening the regions that need more than just market investments. •The regional development policy must focus on raising an awareness of economic responsibility and independence rather than instituting different kinds of financial support for regions and companies. • The regional development policy must focus on lasting structures for business development. Occasional efforts on solitary projects that are not part of an elaborate regional strategy, e.g. regional growth programmes, should be avoided as far as possible. 31 • A main goal for the regional policy should be to increase the weak regions’ ability to connect to the global economy and the export possibilities. •Another goal should be to increase the economic integration in weak regions. The resources of business, universities and research institutes, and the public sector should be coordinated in order to strengthen regional competitiveness. This is done by making sure that there is available expertise and skills that match the needs of the companies. Furthermore, that the innovation infrastructure, research and development, and physical infrastructure match the needs. Small and mid-sized companies can enhance their research and development, and increase their export through the support of different regional programmes comprising such coordination. The programmes should also support the companies’ integration of modern business systems. • The supporting and developing programmes should strive diligently to be incorporated in modern ways of financing, which facilitate returns of the investments and, thus, a longer lasting economic support. Venture capital, loans against efforts, seed capital funds, should as far as possible be connected to different kinds of rules for write-offs and royalties. • In the long run, the support that Sweden obtains from the EU must be coordinated with regional development policies so that efforts are directed towards the goal of creating 6-8 strong regions with a bigger economic autonomy. The structural and social funds of the EU should be coordinated so that regional development activities for training and persons of different needs are adjusted to each region. Time to put the regions in charge By decentralizing different kinds of decision making from the government level to a regional level, new possibilities are created to adjust the decisions to regional prerequisites, and to use the advantage of coordinating different political fields. Decentralizing also makes it more interesting to business and academic institutes to participate in the development and growth plans of the regions. 32 It is well known that exclusion from the labour market in weak regions is related to a weak business climate in the region, bad public transportation between places where people live and places where people work or study, and the fact that people who lose their jobs have no education. In these fields, regions should consider different interests, set goals, make priorities, allocate money, and be the driving force. By combining an industrial and business development policy, an infrastructure policy, and an education policy with a labour market policy and rehabilitation measures, a region can be much more effective than today’s uniform sector policies. Decentralization should take place where there is a regional logic, and where synergies can be made on that level of policy. 33 34 MONIKA JÖNSSON The Mountain Package In the midst of an international recession, large companies are investing heavily in Dalarna, a mountainous region in Sweden bordering to the county of Hedmark in Norway. The international giant ABB is expanding within power transmission, Spendrups, one of Sweden’s largest brewery houses is also expanding its production and IKEA just opened a new site in Borlänge, which will attract further growth in the retail industry. More mines are preparing to re-open and Boliden is investing close to 700 million USD in their Garpenberg mine. At the same time, major investments are being made in the tourist industry, especially at our mountain destinations. Tourist enterprises in Dalarna have forecasted that investments will be made equivalent to several thousand new “beds” in the next few years. Good infra-structure will be essential for transporting goods out of the region to national and international markets, and at the same time bringing foreign visitors in to our tourist destinations. Several actors need to co-ordinate their efforts to ensure the breadth and excellence of skills supply and to be sensitive to other issues needing solutions which allow for a sustainable development and growth. How does the regional administration answer to that? What are the implications for infrastructure, public transport systems and skilled labour supply? Region Dalarna, the administrative body responsible for promoting and coordinating regional development in the county of Dalarna, of course wants to exploit all these opportunities in order to further regional development, and at the same time make sure it 35 is done in a way that is sustainable and generates employment. The combination all of these investments demand co-ordinated efforts and actions to be taken above the local level, but below the national level, and sometimes, across the national level between the counties of Dalarna in Sweden and Hedmark in Norway. Creating the conditions for the future growth of businesses is a challenge which has been met by the Region by establishing so-called Packages. Region Dalarna has in practise developed a method of administrative work, leadership and capability to make decisions in a multi-level governance environment, where local, regional and national actors are integrated into these packages, like the Mountain Package and the Industrial Package. In this chapter, we will use the development and impact of the Mountain Package, its consequences for regional development and the dissemination of its methodology to other areas as an example of how the regional level can meet these challenges. It clearly shows how the public sector can be a driver for innovation and growth by coordinating multiple levels of government and private investors to mobilize for regional development. A large tourist industry grows further The tourist industry is rated among expanding sectors, in Sweden and globally. Compared to other Swedish business sectors, the export value of the tourist industry exceeds that of the car industry and the turnover as well employment figures are higher than for agriculture, forestry, fishing and mining combined. From a regional perspective, calculated on the basis of the number of guest nights per region, Dalarna with 12 million guest nights per year is only surpassed by the major cities of Stockholm and Gothenburg in terms of size. Dalarna has an advantageous situation with mountains and cultural treasures easily reachable from major cities. The strong winter season with all forms of skiing is a stable attraction, but the summer season also offers a host of sporting and cultural activities. Many celebrate Midsummer around the great lake of Siljan. There is a long history of tourism in Dalarna; indeed, the first time the word ”tourist” was used in Sweden is claimed to be in a 19th century drawing depicting visitors to the Falun coppar mine in the 36 region. The arrival of the railway also added to the flow of tourists, soon transporting royalty, artists and celebrities to guest houses and hotels in Tällberg and Rättvik. Tourism has grown into a significant industry offering a range of experiences to Swedish and international visitors such as Dalhalla, Santaworld, Sommarland and Orsa Bear Park. Cultural and creative businesses develop new products based on hiking, handcrafts and sports. The tourism industry has generally found it difficult to assert its importance in relation to other sectors. It is mainly composed of a number of small enterprises that, together, provide visitors with an experience including food, accommodation and travel – but not as one single entity. One could say that the “tourism factory” is less visible than other factories, and has a multitude of owners, but no “captains of industry”. Region Dalarna’s development programme has pinpointed tourism as a prioritized sector – an area of strength just as important to the region as steel and manufacturing. When Region Dalarna conducted a Regional systems analysis in 2008, it was noted that enterprises in the Dalarna Mountains were planning an expansion totalling 27,000 new beds during the coming 10–15 years. This was a significant addition to the 75,000 beds already existing in the area, and would turn Dalarna into the largest winter destination in Northern Europe. The scale of expansion implied the establishment of a number of new facilities and work places, as well as the development of new line of products for future guests. Thanks to the recognition of the tourist industry as a significant sector, attention is also given to important pre-requisites for growth in the industry. The Mountain Package discussed below is an example of how local, regional and national stakeholders can mobilise on the basis of the needs of the tourism industry. Composing a well “packaged” solution The establishment of any new factory or production unit sets of a number of other necessary processes in the vicinity of the site, and this also applied to a tourist destination, supporting expansion of a number of small businesses stretching across four municipalities, two in Sweden, two in Norway. A signal that something needed to 37 be done was registered during work on the present regional transport plan for Dalarna. The groundwork was done there, aiming for a regional transport infra-structure that could handle the growing export industries – the export of produced goods and travel for tourists to the area. Stocktaking of planned investments by businesses in the mountain areas was an eye-opener. Expansion of the number of beds leads to more restaurants, ski-lifts and other activities, more investment in construction and in turn even more jobs. Investment in the tourist industry provides more jobs, since increased production implies more visitors being taken care of by more employees and/ or entrepreneurs, so the Region actively supports the Destination Dalarna Cluster. But the present transport infrastructure was already strained, raising questions on how increased tourist travel can be managed in a sustainable manner. It was the basis for an approach where public sector players at a local, regional and national level as far as possible should facilitate for businesses to realize their plans. Apart from increased traffic to and from the mountain destinations, it was also soon clear that a number of construction plans were under way, requiring a support structure for their realisation. Preliminary discussions with the business community pinpointed three areas that needed particular attention. First of all, how transport infra-structure could handle increased traffic to and from the mountain areas, and what solutions were conceivable for transport other than by car. Secondly, the issue of skills supply – the increased number of beds meant the recruitment of new staff. New facilities and activities during most of the year imply a need to attract new staff and new entrepreneurs. Thirdly, there was a discussion on how to solve the provision of local infra-structure such as accommodation, schools, child care, supply of electricity and other utilities. The four municipalities will be transformed into a year-round destination for Nordic and international visitors. This transformation affects issues on a local, regional and national level, but also individuals and businesses. Early on, a fourth area was discussed: institutional regulations in areas such as environmental conservation, planning and licensing laws. Originally, representatives for these areas were to participate 38 as consultants during the process to legitimize later rulings, but in the finalized plan for the Mountain Package it was felt that it would be too difficult to know in advance which authorities would be involved, so they were invited as ad hoc experts instead. The formation of the Mountain Package was inspired by how traditional crisis management packages are constructed in cases when large industrial site is closed down and a whole region is affected by high unemployment rates and loss of investments. These compensatory crisis packages were translated into a development package instead, gathering the public sector actors who ”own” the solutions that can contribute to providing the right pre-requisites for further expansion. Stakeholders were gathered in a coordinated effort where each partner contributes their expertise and shares experiences of value for the others. It was important to establish a working method where discussion and priorities were created jointly with the tourism industry in the mountains of Dalarna. In the Mountain Package, business representatives serve on the coordinating committee, but they are also the target group for the practical developments achieved in the Destination Dalarna cluster. Region Dalarna as coordinating regional player Region Dalarna is a municipal association founded in 2003 by all the municipalities and the County Council of Dalarna. Its mandate was to take responsibility for the coordination and streamlining of regional development issues, comprising business development and intelligence, project funding, infrastructure and European cohesion funds, as well as tourism and public transport. Formal responsibility for regional development is delegated by Parliament and the government has appointed Region Dalarna in this role. Region Dalarna, like similar regional associations in Sweden, has been forced to grow into its role of regional leadership fast, from a beginner into an established and recognized player in less than a decade. Leif Nilsson, chairperson of Region Dalarna, underlines this in a newspaper article, stating: Region Dalarna’s mandate is described by the national government but also by our members, municipalities and the county council. 39 Our national mandate is augmented by our right to take political initiatives and act on those issues we consider to be important without asking for governmental or other permission first. With this strength we are prepared to take on such responsibility, just as we take responsibility for regional leadership in Dalarna. Region Dalarna’s mission is that it should play an active role in Dalarna’s development, coordinate and streamline work on regional development, and be a forum for creative and progressive discussion and developmental initiative. Any approach and method should be implemented to make an immediate difference. The Mountain Package is an example of the way the political leadership and staff of Region Dalarna initiate and pursue cooperative working methods. The deeply embedded cooperative nature of Region Dalarna’s approach comes from the fact that the regional leadership role was assigned to the organization by other public sector players in the region: the Municipalities, the County Council, the University, the County Administrative Board, and others. Göran Carlsson, regional director, says: “The pre-requisites in Dalarna may not be at fault when companies are making decisions based on commercial assessments.” In other words, packages are an expression of regional leadership, taking initiatives and coordinating public stakeholders, the keyword in this approach being that Region Dalarna is a provider of pre-requisites for growth and development, enabling other actors in the region to fulfil their visions and plans for growth. How was the Mountain Package organized? Mountain Package Dalarna is not a traditional project in terms of financing or personnel. In the Mountain Package three separate processes are intertwined and organized in “blocks” to prepare the destination area for the expansion at hand. One block handles planning issues from a regional perspective. This includes local transport infra-structure for visitors and goods, as wells as the supply of utilities to buildings and facilities. Another block develops conditions for tourism enterprises using a regional cluster model developed 40 by the traditional manufacturing industry. This supports learning processes for small businesses aimed at refining products, improving distribution channels and intensifying national and international marketing and sales efforts. The third block handles accessibility issues to and from the destination and involves national actors on both side of the border. Each project block is set up according to a specific theme, with a common goal to create conditions for expansion in the mountain areas. Projects are funded by the EU Interreg programme or Structural fund, and co-financed by project funds from Region Dalarna. The coordinating committee is informed of the development of the various projects and problems are continuously discussed, leading to guidelines being given by the committee to the projects. It is not easy to discern whether results of the Mountain Package can be attributed to input and decisions, to inspiration for new processes, or to the working method itself. Each project is reported in the usual way, but several significant results have been achieved alongside or between projects. The three blocks with local, regional and national stakeholders are coordinated by a group under the administration of Region Dalarna (see figure below). Region Dalarna was responsible for setting up the projects and for the cohesion of the Mountain Package. The public sector stakeholders were gathered in a coordinating committee, with participation from the three municipalities directly concerned (Mora, Älvdalen and Malung-Sälen), Region Dalarna, the Dalarna County Administrative Board and the Swedish Agency for Economic and Regional Growth. It is vital that the coordinating committee can take executive decisions during their discussions and decide priorities together with business representatives. Göran Carlsson emphasizes: “We had our opinion on which individuals should participate. We let municipalities know that they could appoint whomever they wanted as long as s/he is chairman of the municipal council, and we said the same to the County Administrative Board, as long as s/he is County Governor”. The committee also comprises as chairperson (the chairperson of Region Dalarna), the director of the central region of the Swedish Transport Administration and the national manager 41 for tourism at the Agency for Economic and Regional Growth. The business community of Sälen was represented by the CEO of Skistar, and the CEO of Idre Fjäll was selected to represent Idre businesses. Project block: Local and municipal context Sälen, Idre, Trysil and Engerdal are the four municipalities on the Swedish and Norwegian sides of the border that aim to be a cohesive international tourist region. The future destination comprises winter sports facilities among the largest in northern Europe. There are approx. 100,000 beds for visitors and annual tourism turnover in the area amounts to more than 3.5 billion SEK, offering approx. 3,000 job opportunities. Tourist businesses plan significant expansion; apart from new accommodation, there is heavy investment in skiing facilities and other attractions and a desire to develop the area into a year-round destination. Securing this development and the plans for business expansion requires cross-border cooperation between the four municipalities, and places demands on other regional and national stakeholders. Skills Supply Skills supply is a challenge for the business community: recruitment opportunities but also developing the competence of employed staff. Ambitions to develop into an international winter destination require a professional reception for international guests and an attractive product mix for new groups of costumers. International visitors often expect a higher quality of service, a good reception and some background knowledge of various cultures. English is of course obligatory, but language skills for guests from Eastern Europe and the Baltic states will also become important. The project aims to improve knowledge of new markets, trends, communication and product sales to various groups. Hosting skills among municipal representatives and the local general public will also be targeted. One problem is that the destination is in an area of depopulation, implying that skills need to be recruited from other parts of Sweden and Norway in fierce competition with other regions and business sectors. 42 New methods will be tested to train existing staff and to attract new groups to the service industry by offering higher education schemes close to the skiing facilities. Bridging courses for university entrance and ”start your own business” programmes will strengthen opportunities to establish the new businesses and services needed as the destination expands. An old tea-room on a ski-slope now hosts Campus Sälen with distance studies at university offered for the local population and seasonal employees, thanks to modern technology and distance learning facilities offered by Dalarna University. Further down the slope is staff accommodation which serves as student flats, and student union activities are easily arranged with discounts at local restaurants. Dalarna University has been a positive force in offering tourism programmes in this novel form and provides a good example of how the tourism sector can secure a skills supply whilst employees have the opportunity to enhance their competence with academic studies. Educating young people for direct entry into employment in the tourism sector is another form of skills supply, offered by upper secondary schools in the region cooperating with business in a “Tourism College”. A model is also being tested for offering seasonal employment in hotels and restaurants to migrant workers, with a basic training financed by the Employment Service followed by more specific vocational training offered by the Tourist College. Public services and technical infrastructure Public service provision differs between Swedish and Norwegian municipalities, implying an intrinsic challenge to overcome differences and obstacles in order to create a satisfactory level of provision for the entire region. Traffic in the region is due to expand, with increased coordination required between police, fire and ambulance services. There will be growing demands on the health care system from those staying in cabins and hotels. Overall, there are a number of pressing public service issues for employees, visitors and the local population which also involve the regional and national levels. One example is the current discussion between police authorities in Hedmark and Dalarna in preparation for a large number of overseas 43 visitors, if and when the projected airport is built. One of the biggest challenges in this project is to examine whether there is a basis on which to establish an airport with direct connections to the European market. The Sälen-Trysil Airport which is envisaged will require adjoining roads and available transport for those arriving by air: taxis, car hire and public transport. It is also important to examine the consequences of expanding accommodation supply for the local communities within the destination. At present the major hotel facilities and cabin villages are close to the ski slopes, with a large number of private cabins scattered across the mountain region. In addition to hotels and cabins, a number of commercial arenas and service facilities will be built – in practice entire new communities within the destination, requiring coordinated planning. Some of the major challenges for the physical planning process are: • Development of an effective, safe and environmentally friendly transport system for the destination. • Improvement of local transport and other services within the destination in order to facilitate arrivals by public transport. • Finding solutions for water supply and drainage for buildings, taking into consideration the protection of the sensitive surrounding environment. The four municipalities have reached consensus on local planning issues in a common review document. Efforts have been applied to create a broad dialogue with citizens and businesses. Realising the ambition of a sustainable destination is as dependent on a well-grounded democratic dialogue as on protection of the natural environment. Added value in the border region Action at a local level of the Mountain Package involves four municipalities on either side of the national border. Cooperation is strategic and practical, utilising each other’s capabilities to build relationships and networks between people hitherto separated by administrative and psychological barriers. When the relevant players work together, concrete planning problems become obvious, and the 44 common ground established for strategic priorities facilitates the making of operative decisions. Those in charge of policy (including for the business sector) for each municipality, and for the regional players Hedmarks Fylkeskommun and Region Dalarna, are all represented in the coordinating committee for the project. Stakeholders in the project thus have a mandate to make operative decisions on the spot. Ingemar Kylberg, project manager for the local and municipal context, says that producing a common factual base is one of the most important tools for success in a coordinated working method for making quick decisions. It is vital to make visible what needs to be done and to take action accordingly. The factual base in this case comprises a systematic analysis of the entire destination, describing the importance of a cross-regional development towards a common Swedish-Norwegian tourist destination with an attractive yearround range of products. The single most important venture is the construction of a new airport and the corresponding road network. Project block: Regional context Clusters are a tool for regional development in Dalarna, and Destination Dalarna is one of these cluster initiatives, supporting businesses in the tourism sector in the Mountain Package. Involvement in the Mountain Package is consistent with the vision of Destination Dalarna: Dalarna is the leading tourist destination in northern Europe, and the most exciting. The cluster works within the Mountain Package towards increased sales to international customers, product development and planning, skills supply and increased maturity for the export market. Attracting international visitors As a major destination, Dalarna has at present a low proportion of international guests. Establishment of the new year-round mountain area destination will be dependent on attracting far more guests from foreign markets. Part of this effort involves improving international business contacts and preparing businesses for growing export. It also requires better market communication from the destination towards new markets. A sales and booking platform, 45 www.visitdalarna.se , is already in place and available for businesses to join in the presentation of the collection of attractions on offer in Dalarna. Destination Dalarna has also joined forces with the national player, Visit Sweden. This partnership is appropriate to the export of touristic products and services for the year-round mountain area destination which is envisaged. Visit Sweden employs a proven method to determine if and when a destination is mature for the international market, including the requirement that products offered have an international flavour and can make an impact in the global competition for tourists’ attention. By cooperating with Visit Sweden, Dalarna has access to long-term partnerships to attract more foreign visitors and to develop the destination. A destination that is mature enough for export involves not only the tourism businesses in the area, but also indirectly other players in a long-term strategic effort. In the Mountain Package, Visit Sweden’s model will be implemented in businesses in the mountains of Dalarna, and will also involve other players through Destination Dalarna. Some examples of activities: skills development in international sales, PR and communication, campaigning, understanding export maturity, analysis of new markets. Common ground for product development Attracting more visitors means offering interesting products for tourists, from Sweden and from other countries. Destination Dalarna is developing methods to create new products and to work in a more innovative manner. Products in the tourism industry nearly always consist of services that are produced at the moment of consumption. It is vital to develop products that are quality assured, packaged and priced to meet (or preferably to surpass) customers’ expectations. Business models need to be developed to re-invest value in the company. Destination Dalarna has presented a process based on reciprocal learning by observing how others have acted, after which new products suited to the specific conditions in Dalarna can be created. A study trip to Scotland by a number of businesses resulted in new products for biking enthusiasts in several destinations in Dalarna, “Biking in the mountains” being one of these. Several products are being 46 similarly developed and quality assured, suited to Dalarna’s natural and cultural context. This method has been successful for product development, but also for mutual learning and cooperation between entrepreneurs. Lotta Magnusson, process leader for the Destination Dalarna cluster, emphasizes the learning process and specifically sees significant potential in Dalarna for biking products. She points out that being active and biking on holiday is a major global trend. Dalarna has brilliant biking conditions and facilities in mountain areas are enthusiastic about a strong product for the green season. Project block: National context The road network infrastructure is, in general terms, scaled for normal traffic flows, and does not take into account the increase in traffic for leisure trips. During the winter season, especially on Thursdays and Sundays when rental cabins switch guests, the pressure of traffic increases radically, causing long queues. Most visitors to the mountain regions come by car, usually for a week, and with arrivals and departures on the same weekday. On those days, traffic to and from the mountain areas can add 50-60,000 travellers to normal flows, affecting traffic far down south on both the Swedish and Norwegian side of the border. With facilities now aiming at year-round activities, traffic will peak on many more occasions during the year. A major issue is therefore the formation of sustainable transport provision, since neither existing roads nor railways can handle increased strain. At present there is no comprehensive picture of how traffic to and from tourist facilities can be organised with regard to economic, social and ecological sustainability. Solutions for tourist traffic to the major year-round destinations envisaged in Sälen, Idre and Grövelsjön need to be examined from a holistic perspective with the traveller in focus. These efforts require the involvement of several players apart from the tourism and service sectors, specifically municipalities, regions and the Swedish Transport Administration. Common goals must be established as well as consensus on ways to reach them. Within the national block, a developmental project will attempt to design a holistic plan for sustainable transport provision to the 47 mountains of Dalarna. One aim is to combine existing projects in the region for the provision of tourism transport and to integrate them in the task of the Transport Administration to ensure socioeconomically efficient transport provision. The Swedish Transport Administration obviously has a role in this, as well as Region Dalarna with its responsibility for regional transport plans and public transport. There will be a continuous dialogue and close connection with the implementation of long-term national and regional transport plans. The advantages of cooperation are the driving force to participate in this process, even if the various stakeholders have differing motives and perspectives. The Transport Administration is expected to participate from the point of view of establishing a socio-economically efficient and sustainable nationwide transport supply system. Businesses should be motivated by their need to offer added value to guests, thus improving viability conditions. One result of the Mountain Package is the regional transport programme for Dalarna, often regarded as a model for considering the needs of the tourism sector in transport infra-structure. Region Dalarna and the Swedish Transport Administration continue their cooperation towards a special programme for transport provision to the mountains of Dalarna, based on the plans for a year-round destination. Other concrete results are improvements of the roads to the mountain areas and the new route E16 which was inaugurated in the autumn of 2012. Three bottlenecks have also been pinpointed in the national and regional transport plans. The hub of the problem for all parties in the Mountain Package is to find sustainable solutions to increase accessibility for foreign travellers. One alternative is to establish an airport in Sälen providing service to the mountain region both in Sweden and Norway. Another alternative under investigation is a development of the airport in Mora, with new transfer solutions to other transport in the region. Either way, Mora will be an important node for various transport alternatives. Sälen-Trysil-Idre Airport In a regional analysis of the SITE-region (Sälen, Idre, Trysil and Engerdal) there is a special examination of a planned airport in 48 Sälen. The report concludes that the expansion, functionality and increased attractiveness of the area cannot be achieved without a common airport for regular services and seasonal charter services. Regular traffic is envisaged to and from Oslo and Stockholm with planes carrying 30-70 passengers and calculations show that annual usage could grow to 60,000 passengers within five years. Seasonal services could run from December –April from various regions in Sweden and Norway, such as Gothenburg, Malmö, Helsingborg/ Ängelholm, Växjö, Kalmar, Bergen, Stavanger etc. Several potential markets around the Baltic also fit the bill: Helsinki, Åbo, St Petersburg, Copenhagen and the Baltic States. Germany is an important market since there is considerable interest for the region there. Great Britain and the Netherlands also show interesting potential. It is for these markets that new tourist products are developed and promoted by Destination Dalarna. Sälen is the only place in the region which meets demands on aviation safety, noise levels and emission standards. Environmental assessment is under way. Accessibility is a central issue for the coordinating committee of the Mountain Package, who are actively trying to facilitate the establishment of sustainable transport solutions. Cross-border involvement is at the heart of the Mountain Package, finding common solutions to problems and issues that appear. The separate projects are free to initiate action and are expected to comment on the entirety and on work in the other project blocks. They are encouraged to break new ground, exchange experiences and contacts – the overt work and quick decision processes can make all the difference. What concrete results can be shown from the Mountain Package? As described above, the Mountain Package has introduced a way of working that mobilizes public sector stakeholders by gathering decision-makers and creating favourable conditions for future investments and business establishment. It is also an example of how regional leadership can be exercised by collecting and forming available resources. For the purposes of practical implementation, three projects have been created, financed by different programmes. The projects comprise a variety of local, regional and national players, 49 cooperating on relevant issues. The Mountain Package is thus also an example of a multi-level steering process, with cooperation initiated and coordinated by a regional player, in this case Region Dalarna. Some of the concrete results of the Mountain Package have been exemplified in the descriptions of the three project blocks above, but the major result can rather be said to be the establishment of a successful working method. This method has recently been transferred to the so-called ”Industry Package”. Huge investments are taking place in Ludvika municipality, involving the development of ABB and the concentration of Spendrups’ activities to Grängesberg. These changes result in investments amounting to approx. 1 billion SEK, and with plans to re-open three iron mines and investments at Säfsen Resort, we are looking at 1,000 to 3,000 new jobs in a single municipality. The Swedish Agency for Economic and Regional Growth is also involved in this Package, wanting to follow the project from the initial discussions and throughout the project to final results and evaluation. The efforts of the Mountain Package were directed towards the needs of the tourism sector, whereas the requirements of the Industry Package derive from plans for expansion in specialized high-voltage technology, beverage production, mining and tourism – sectors with hugely varying demands on requisite measures. This means that the Industry Package has to handle a patchwork of requirements, all to be resolved mainly within one municipality. The Industry Package has its own skills supply discussion – how to access special resources for training and labour market measures to satisfy local skills demands when growth is very fast and geographically closely defined? This issue is a special challenge involving several ministries and authorities with different goals and priorities. Other effects of the package are that players at different levels perceive a common picture of what needs to be done and which of them can see to getting things done. This has contributed to Region Dalarna practising their regional leadership to a greater extent. Their responsibility for regional development has thus been strengthened by others seeing that they take on and use this responsibility. 50 Lessons learned from the Packages The Mountain Package and Industry Package are examples of measures that mobilise local, regional and national players regarding concrete challenges in planning. It is a vertical powerhouse based on the fact that local resources are insufficient and need to be complemented by regional and national measures. In contrast to crisis packages, these packages aim to solve issues that could prevent potential growth and expansion, mobilizing for positive development rather than dampening the negative consequences of a turndown. One difficulty in constructing this kind of package is that it is impossible to predict which activities will be needed. Instead, scope must be created for a process although the players cannot be fully pre-defined. It has been difficult and time-consuming to apply for funding for a process, rather than for a traditional project as expected by financiers. Processes that are based on cooperation between various public stakeholders and businesses need more transparent support with continuous opportunities for adaptation, rather than the detailed and priced measures of a project plan. Each package has its own logic and requires individual planning, and it is vital to regard this as a process rather than a project. It must also be stressed that it is an issue of cooperation between public stakeholders and between the public and private sectors. Even if packages have a project-like framework, it is difficult to pinpoint all planned activities whilst still allowing leeway for unforeseen action. On the other hand, project logic is useful in terms of setting goals to strive towards. Some important lessons are: • National players must have a mandate to cooperate at local and regional levels in order to apply appropriate measures for creating the prerequisites for strong local growth within a limited area and time-frame. If such measures are not forthcoming, we estimate that opportunities for development and growth will be missed. • Forms need to be developed for the support of process-focused working methods, often differing from those for projects. • Joint efforts must be well established in the management team of each stakeholder, preferably by active participation at the executive level, in order to ensure an executive mandate for members 51 of the committee so that they are not required to “check back” on every issue. The role of regional leadership is to link together those institutions at a national level that are involved in the challenge at stake. It is important to note that results of measures taken towards development can only be observed at the local level. The regional level can create the right conditions for solving issues that concern a wider audience than the local or municipal level. Challenges presented within the packages are not limited by administrative boundaries. Regional leadership must be sensitive to local issues and create appropriate conditions in cooperation with the other players involved. Region Dalarna thus has the role of a provider of pre-requisites. In Göran Carlssons words: Whether or not the packages have been useful can be determined only if and when we see that our efforts actually contribute the necessary measures to provide pre-requisites – measures foreseen in advance and those that become obvious during the process. Our primary goal is that the packages contribute to the realisation of planned investment and expansion. If this is not the case, it must not be on the account of the public sector having failed to provide the adequate pre-requisites. 52 ANNA LINDBERG & KENNETH SJAUNJA E-health in Norrbotten In this chapter we will describe how Norrbotten County has worked with establishing e-health – or the development of the health care of the future - as a growth area. The area has developed organically, without a particular strategy for e-health. There have, however, been programmes and strategies to support the development indirectly. Enough visionary parties in various posts and different organisations – businesses, academia, and politics - have worked to develop the area from their individual positions. During several programme periods, e-health and knowledge intensive business services have been a prioritised growth area. Looking back at older strategy documents, we find that thoughts of e-health, distance bridging technology, and an infrastructure for information technology was prioritised as early as 1995. Another prioritised area that has been significant in the work with the health care of the future is internationalisation. Utilising the opportunities of EU membership has also been prioritised since a long time back. Looking after interests, utilising the opportunity to make contacts, establishing strategic alliances, and participating in development programmes has been high on Norrbotten’s agenda. Long term prioritisation and an international perspective are important success factors, but the main driving force has been the need to solve problems, in particular problems that stem from Norrbotten’s demographics and geography. There were challenges that needed to be met, and there was a great deal of know-how regarding distance 53 bridging technology at Luleå University of Technology. Today’s result is that the county has developed ability and knowledge in solving the problems that appear. Geography and demographics are a challenge Norrbotten is a large county with vast distances. The demographic development and future supply of competence are the county’s greatest challenges. The supply of labour and competence to match the demands of businesses and the public sector is crucial to growth. Norrbotten is the largest by area and northernmost county in Sweden and the only Swedish county sharing a land border with two countries – Norway and Finland. Together with the vast natural resources, broad cultural spectrum and vivid contrasts, this gives the county a clearly-defined profile. Norrbotten is a county of contrasts – contrasts between winter dark and midnight sun, alpine areas and archipelago, sparseness and city life, and a diversity of cultures. The national minority languages Finnish, Meänkieli and Sámi are spoken here. The Sámi parliament has its seat in Kiruna. Norrbotten has the highest mountain in Sweden, Kebnekaise at 2,107 m, and Sweden’s deepest lake, Hornavan, 232 m deep. Norrbotten County makes up 25 per cent of Sweden’s surface area, and is thus Sweden’s largest county at almost 100,000 square kilometres. Norrbotten is as big as Austria and ten times bigger than the Swedish county of Skåne. Around a quarter of a million or 250,000 people live here, which means that 2.6 per cent of Sweden’s population live in Norrbotten, on a quarter of the country’s surface area. If the population density of Norrbotten County was equal to the EU average, 12 million people would be living here. Norrbotten County came into being in 1810 and consists of 14 municipalities; Arjeplog, Arvidsjaur, Boden, Gällivare, Haparanda, Jokkmokk, Kalix, Kiruna, Luleå, Pajala, Piteå, Älvsbyn, Överkalix and Övertorneå. The coastal area is the most populated part of the county. Most of them about 170,000 live in the coastal area within a few dozen kilometres of Luleå, the county town, making it the most densely populated area in northern Sweden. 54 Inland, there are natural resources in the shape of forests, ore and hydropower, while most of the industries are situated on the coast; in Piteå, Luleå and Kalix. The ore fields with the mining towns Kiruna and Gällivare have 40,000 inhabitants combined. The northern part of the Gulf of Bothnia, on the Swedish and Finnish sides, has around half a million inhabitants. From a Nordic perspective, the coast of the northern part of the Gulf of Bothnia is a densely populated growth area. The Barents region, made up of the northern parts of Sweden, Norway, Finland and Russia, has around six million inhabitants. Norrbotten belongs to this large, northern region, which is attracting more and more interest from the EU and the world. Recent developments Since the latter part of the 1990’s, population numbers have decreased, despite large investments in businesses and industries. An ageing population increases the number of dependants, and maintaining welfare systems with decreasing tax income becomes increasingly difficult. Young people – girls in particular – move away from the county and the imbalance between men and women increases. Norrbotten also has high youth unemployment and a relatively large share of students leave school early. It’s mainly boys who don’t complete upper secondary school, but the disparity between the municipalities is great in this area. The educational levels in the county are lower than the national average, and there are large differences between women and men. The number of people suffering with ill health is higher than in other regions; one explanation is the isolation that follows from unemployment. The county’s geographical conditions place certain demands on a sustainable transport system. Functioning communications and a well-developed infrastructure are crucial to the region’s development and growth. An increasing lack of housing in several parts of the county affects development and growth negatively, and can, in the long run, have an adverse effect on migration into the county and individual municipalities. Access to attractive housing is a success factor. The work with attractive living environments, equality and 55 diversity is important to attract more people to the county, and increase the quality of life for the people of Norrbotten. Conscious work with openness is required to break down traditional patterns and stimulate the ability to be innovative and creative. The county is doing well competitively in terms of research and development at the university and other research facilities. There is a relatively good potential for renewal and innovation in the county’s businesses and industry which can be strengthened through more R&D investment in this area. Market ability needs to be strengthened, and exchange between academia and businesses needs to grow. There is good knowledge and experience in the energy area in the county. The big, global challenges in the climate and energy areas create driving forces for development in both technology and society. Internationalisation and transborder collaboration are success factors for Norrbotten, with its geographical position, partly through increased critical mass, and partly through a larger market for businesses. Regional development in Norrbotten The County Administrative Board is responsible for regional development in Norrbotten. Based on its role as the only political body on a regional level that is directly elected, the county council has a long history of working with regional development. The vision of the county council is for the people of Norrbotten to live rich and fulfilling lives in a region full of vitality and growth. The county council’s steering documents say that the county council is to contribute towards Norrbotten’s development, and create conditions for a sustainable society and a good living environment. This is achieved through active, regional development efforts and cultural activities. Collaboration around regional development issues has been good over the years. For instance, several parties participate in the work with writing, but also implementing and following up on regional strategies and programmes. The regional partnership in Norrbotten is a formalised collaboration between municipalities, the county council, authorities and organisations. The county governor leads the work. The parties in the regional partnership take joint responsibility in 56 the planning, decision and implementation process, with the purpose of gathering strength and coordinating resources to strengthen the county’s position and attractiveness. The regional partnership has two committees: the Growth committee and the Competence supply committee. The advisory committee makes up the secretariat, and does, for instance, prepare the meetings of the regional partnership. Examples of strategic tasks handled by the regional partnership are: •Decisions in important regional development issues. •Choosing paths, strategies and prioritisations. • Leading the process of implementing, upgrading and following up the county’s programmes and strategies. • Leading the process of developing new programmes, for example EU programmes. Organisations participating in the regional partnership are The Swedish Public Employment Service, Entrepreneurs of Norrbotten, the Norrbotten Association of Municipalities, LO, Luleå University of Technology, Norrbotten County Administrative Board, Norrbotten County Council, Norrbotten Chamber of Commerce, SACO, The Sami Parliament, The Swedish Transport Administration and Unionen. The advisory committee is the secretariat for the regional partnership. The group does, among other things, hold the responsibility of planning meetings where strategic development issues are discussed, and where programmes and strategies are decided upon. The advisory committee consists of officials from the Association of Municipalities, the County Council, Luleå University of Technology, the Swedish Public Employment Service and the County Administrative Board. Regional confusion in the north The issue of creating EU style regions in Sweden has been discussed and investigated many times since the 1990’s. In the early 2000’s, municipal collaboration bodies were discussed. Following the final report of the responsibility committee, the work with a larger, united region in Norrland began. At first, a four county solution was discussed, but after the announcement from Jämtland and Sundsvall that they did not want to belong to a Norrland region, 57 the work carried on with three counties – Norrbotten, Västerbotten and Västernorrland. The county council sought permission from the government to form Region Norrland, and the work with creating a united Norrland region was organised in the voluntary organisation Norrstyrelsen. The government passed the request to Kammarkollegiet, and then to Mats Sjöstrand and his overhaul of public, regional administration, with the added task of suggesting new division of county councils in Norrland and Svealand. The counties could not agree to form a region from 2015, and thus, no new geography will be suggested. In Norrbotten, the work with the region issue was continued at the end of 2012, when Norrbotten County Council sought permission from the government to take over the regional development responsibility from the County Administrative Board starting in 2015. In the autumn of 2013, the government decided not to agree to the requests from Norrbotten, Västernorrland and Västmanland to take over the regional development responsibility from the county administrative boards. The government chose to agree to the region requests from the counties that had previously formed municipal collaboration bodies, and that had thus already taken on parts of the County Administrative Boards’ areas of responsibility. This means that the county councils in Jönköping, Örebro, Gävleborg, Kronoberg, Östergötland and Jämtland can become regions from 2015. An innovative ICT region Norrbotten is the least densely populated region in the European Union, with a population density of just 2.6 inhabitants per square kilometre. This means that many inhabitants have to travel far to get access to primary care and hospitals. The need for health care with high accessibility, medical safety, quality of care and productivity is great, and the health care system has to give access to equal quality care regardless of where the citizen lives, despite the vast distances. The geographical challenge and the fast increasing number of elderly inhabitants (the oldest in Europe), with an increased need of health care has meant that the development of ICT solutions in health care has been given high priority. The great challenges have 58 been turned into growth opportunities instead of obstacles, as Norrbotten was a hotbed for distance bridging solutions from early on, and this position has been useful in the development of e-health. Distance bridging solutions can of course be used in other, more densely populated areas as well, where they can contribute to higher productivity and improved quality of life. In the 1990’s, several centres with focus on distance bridging technology and its uses were formed at Luleå University of Technology: Centre for distance bridging technology (CDT), health (CDH), media (CDM) and learning (CDL). The establishing of Centre for distance bridging health (CDH) can be viewed as the start of the county’s efforts in e-health. This, in combination with the county’s geographical area and demographics formed the conditions for the development that was to come.The distances and demographics demanded streamlining and handling of all problems posed by great distances. The technology was available at the university, and since several programmes and EU means were directed to this area, the conditions were right for development and implementation. CDH was financed by the County Administrative Board, the County Council and the Boden, Luleå and Piteå municipalities. There is an advanced infrastructure for ICT in the region. Nine out of ten inhabitants have access to the internet through broadband connections. Most homes have a computer, and, as all other Swedes, a high degree of ICT knowledge, and willingness not just to use existing technology, but also to try new solutions. The extensive use of ICT in health care has led to improved service for the inhabitants and patients, but has also been advantageous for organisations and good for costs. The aim is to use e-health solutions to increase the opportunities to reach everyone with health care, everywhere and at any time. Among other things, the people of Norrbotten are to be given the opportunity to access their own medical records, communicate with the health care system in a safe way – from home or whenever it is necessary. This has been made possible through a continuous implementation of ICT solutions with high interoperability, i.e. various systems’ ability to function 59 and communicate with each other, which gives correct information throughout the care process. Interaction, distance bridging and accessibility are important parts of the development. To further improve the care systems and increase regional financial growth, great investments are being made into new research and innovation projects about e-health. E-health solutions are environmentally friendly, as they decrease travel for staff, patients, and their relatives alike. They give increased access to leading experts and lower costs. It is a wise use of human and financial resources. Infrastructure The county’s good infrastructure for information and communication technology, coupled with an ambition to use our EU membership for strategic alliances, positioning the county internationally and nationally, and participating in development programmes are some of the factors that have driven e-health as a growth area in Norrbotten. This has been possible thanks to the county’s competence in the distance bridging technology area as well as our long experience in using said competence to handle the county’s geographical position. The vast distances require innovative thinking and smart solutions. Investments were made early in shared infrastructure and fast and secure broadband. The limited company Information Technology Norrbotten, IT Norrbotten, was formed in 1996. The idea was for the company to be a development motor for cutting-edge technology and business driving IT projects in Norrbotten. Behind the initiative were regional businesses, the Norrbotten municipalities and Norrbotten County Council along with Norrbotten County Administrative Board and Luleå University of Technology. Throughout the years, IT Norrbotten has run several successful projects in a variety of areas: remote education, e-trade, remote work, telemedicine, infrastructure, etc. Today, the main task of the company is to administrate, develop and provide IT infrastructure jointly in the whole county of Norrbotten. Since the spring of 2005, the company is owned by Norrbotten’s 14 municipalities and Norrbotten County Council. 60 One of the company’s important tasks is to create a rounder Norrbotten. In practice, this means that all citizens and operations in the county are offered the same choice: a multitude of services at competitive prices. In a sparsely populated county, the distances between towns are great, and the journeys to schools, services, care, etc. are long. This makes broadband particularly significant for individuals and businesses to participate and develop in society. A rounder Norrbotten means shorter distances, not just within the region, but nationally and internationally as well. Multi-level steering, the international position and strategic alliances An important part of the development in the e-health area has been the investment into international collaboration, which, in practice, has come to be multi-level steering. Multi-level steering means a dialogue on issues where the responsibility is shared between society levels. It demands coordination of contributions from the EU, the member states and the local and regional democratically elected bodies. The international perspective is important for Norrbotten to be competitive in a globalised world. Today, we are seeing increased competition between Europe’s around 300 regions. This increases the demands on Norrbotten of positioning itself. The background to the county council’s international involvement, therefore, is to ensure the region’s development and competitiveness in the long run. In the early 2000s, Norrbotten County Council decided to work actively with positioning Norrbotten internationally. That led to the county council getting involved with the European lobby organisations Assembly of European Regions (AER) and Conference of Peripheral Maritime Regions (CPMR). Today, several county council politicians have international commissions within these groups. Several of the county council’s politicians are driving in international forums. There is an active staff of officials to support the work. The joint mission is to strengthen Norrbotten’s position in international contexts through, for instance, strategic alliances, networking and collaboration on international and inter-regional levels. The county council has, for several years, worked with creat61 ing opportunities for the area through participation in AER and involvement in the committee for social issues and health. A working group was formed, with county councillor Agneta Granström as chair. Granström’s chairmanship in the working group and vice chairmanship in the committee has given the county council and Norrbotten access to strategic alliances, opportunities to influence programmes and future publications, and marketing of Norrbotten and the county council as an interesting project partner, as well as arenas to influence the development of the area. Politicians and officials have worked actively with positioning Norrbotten. The work has taken place at home, in the shape of increased knowledge, and in EU contexts, through the county council gaining influence for political positions. The fact that Norrbotten gets to receive study visits, organise conferences etc. contributes to the spreading of good examples and stimulation of the development work in the region. Today, the county council holds important posts within AER’s committee for social politics and health. A close dialogue and collaboration with the commission and the European regional level has been important for Norrbotten. Political representatives from the county council have been invited to ministerial conferences and other strategically important events. The county council has often moderated, and been able to highlight issues of particular interest for the county council and Norrbotten. The results are important contacts and the opportunity to influence the design of future EU policy in the area. Norrbotten is, as mentioned previously, a large county with vast distances and just over 247,000 inhabitants. Even though the county administrative board has the assignment from the government to be responsible for regional development, the county council and the association of municipalities are active in the work with regional programmes and strategies. There is good collaboration between the officials of the organisations, where the work in the joint advisory committee (regional partnership advisory committee) has great importance for the collaboration. It creates proximity and relatively short routes of communication, which gives one advantage: the regional financiers are on the same page. 62 Meeting places for the health care of the future The e-health conferences organised in Norrbotten in the 2000s were important events for the development of the e-health area. The initiative came from a separate company from Piteå, a development centre for health and care. The entrepreneur saw the opportunities offered by present and future technology in the areas of health, care, research and regional development. Key people were invited to the conferences; IT strategists, researchers, politicians and health care managers met to discuss implementation. Since then, international e-health conferences have been organised in the county by Norrbotten County Council around every two years. Information technology has a lot to offer. It can work as security and support in care, and it can be used to improve accessibility and quality of diagnostics and treatment. Safer and quicker diagnostics, IT support in home care, electronically based joint medical record systems and transborder, advanced care are some examples of this. Technology can also help solve the recruitment and staffing problems, and contribute to increased competence in care. With increased demands to keep the costs down, advanced technology can also be a solution to maintain high quality in care. E-health is a requirement for the health care of the future, and it can also contribute to a belief in the future and vitality in the northern areas affected by depopulation. Used in the right way, it can become a driving force for growth and regional development in businesses, research and health care. All this does, however, require new working processes and collaboration between several different parties. Before information technology and technical equipment can be used in an optimal way, we therefore have to create action plans for the future and find concrete forms of collaboration. The questions are many: What demands can be made? What risks and difficulties are there? If you’re seen you exist – the importance of visibility It soon became apparent that the work with e-health had to be communicated. Communication is an important tool in the work with regional development. More people needed to know more about 63 e-health and the work that was being carried out in the county within the county council, the university and businesses. One part is about internal communication within the county council to create curiosity and acceptance for new technology. Another is about highlighting to other regions, nationally and internationally, what the region does within the area – a way of positioning Norrbotten as an attractive collaboration partner. Some examples of arenas where the county’s work with e-health is communicated: •AER committee 2 •AER committee 2 - working group •Open days in Brussels and home events •Almedalen At the end of the 00s it was decided that the centre for distance bridging technology should be reinforced with more resources. The task was clarified, and CDH became EIC (E-health and Innovation Centre). The county council decided to invest in a centre for e-health and a committee was appointed. The aim was to strengthen the connection to the concrete needs in today’s health care further. Luleå University of Technology in Norrbotten hosts EIC. The projects run within the CDH and EIC framework have been characterised by triple helix collaboration. During this time, businesses have also participated in the work with developing the health care of the future. New times and new challenges Today, work with the health care of the future has been ongoing for several programme periods. When the regional development strategy was revised in 2011, e-health and knowledge intensive business services were among the prioritised areas. In the innovation and renewal area, increased investment in innovation in the public sector is highlighted as an important measure. The financial tools - the European structure funds, future framework programmes (Horizon 2020) and transborder funds - will enable ongoing investment. Work with the health care of the future places demands on new work processes. Today, there is an awareness of the opportunities of e-health technology, and new routines are introduced, albeit slowly. 64 It is difficult to implement new products, service and systems more widely, since the consequences can be difficult to evaluate. A clear direction is needed. We lack a cohesive strategy for e-health within the Norrbotten County Council. On the regional level, work with developing a regional innovation strategy is ongoing, and the county council plans to develop an innovation strategy. Also on the regional level is the task of developing a regional, digital agenda. The ongoing evaluation of local health care creates opportunities for a more extensive implementation of e-health (or the health care of the future) in the operations of the county council. Together, these policy documents could form the basis for a cohesive e-health strategy. There are many parties participating in the work with the health care of the future. There are collaborations between businesses and academia, but also with other regions. Collaboration takes place between several levels - from local and regional to national and international. Collaboration needs to be improved and made more real, for instance with our neighbouring county Västerbotten. Even if the parties currently consider themselves to be working closely together, established structures and platforms are important for collaboration. There is established collaboration with Norway and Finland. Innovation Gateway North The public sector is facing great challenges, and there is a need for increased innovation power in operations. In many ways, it is an untapped, potential resource for innovation and development of new products and services. The public sector has an annual turnover of 928 bn. SEK (2011) and 480-580 bn. SEK in public purchasing. In Norrbotten, the county council is the biggest employer, and has operations in every municipality. One step towards increasing innovation power and utilising the potential is the Innovation Gateway North project, which aims to find new structures for how ideas for innovation in health and care are best to be taken care of to lead to finished products and solutions. The aim is increased numbers of start-ups and growth in the region, as well as improvement to the quality, efficiency and productivity of health care. 65 The target group is carriers of ideas working in health and care, but also patients, users and relatives with ideas of new products or services. Small and medium sized regional businesses that want to develop and adapt products, services or systems for health and care are helped with inroads to county councils, municipalities and care companies. Public purchasing leads to opportunities and obstacles in the implementation of e-health. Within the framework of Innovation Gateway North, innovation purchasing is trialled as a tool for problem solving. Put simply, innovation purchasing means that the purchasing party, in this case the county council, is open to, and utilises the supplier’s ideas of renewal. Test bed – an important next step Experience shows that it isn’t easy for businesses to get appropriation for products, services and systems. The difficulty is not in the development, but appears during the next stage, in wider implementation. There is ongoing work in the county with establishing a test bed for person-centred local care with focus on the whole chain from idea and innovation through to implementation and utilisation. Health care in Norrbotten County Council has been reorganised into the new sections Local care and County care. The new organisations are to ensure good care for an ageing population with growing and more complex care needs, while also meeting future demands for specialisation and medical quality. The county council has just implemented this restructuring, and has a great need to find new, innovative ways of working to manage the change. Implementing new processes, methods, routines, services and products widely is a challenge in any large organisation. The challenge is not normally in the technical area, but is often about the organisation’s and people’s interaction, which in turn, is governed by roles, responsibilities and relationships, competence, leadership, measuring and follow-up systems, communication and staffing. Meeting the patient’s need for safety, participation, continuity, coordination and security in care that is changing, with more and more new parties, requires solutions that ensure cohesive care, regardless of home town, age and diagnosis. There is also a pronounced sup66 port for this within the EU and nationally, as well as in the county’s development and innovation strategies finalised by the county’ regional partnership, including entrepreneurial organisations. The test bed is needed in the region to strengthen existing investments and create a complete innovation environment where one can - across organisation borders - develop, test and evaluate solutions which can then be implemented widely in all five future local health care areas. Through the Test bed person-centred local health care project, the county council and local health care want to establish, develop and implement a trial environment, a competence centre for development and implementation of new ways of working and processes with focus on person-centred local health care. The test bed is also a complement to the county council’s and the region’s ongoing investment in e-health and innovation, and gives us opportunities to, in an organised way, test different ways of working, collaborating and developing different tools. The test bed has regional, national and international anchoring, while working from a local/regional solution. The focus of the test bed will initially be on the needs of the elderly and those with multiple diagnoses, particularly directed towards stroke/TIA care, dementia and palliative care. The national guidelines for the patient groups will be an important starting point for the work. Operations will begin in Piteå, which today operates a person-centred model. The project is expected to strengthen health care as a growth area through the collaboration in a clear structure of care-givers, businesses, academia, society, users and staff. Innovation processes and purchasing systems will strengthen each other, and development occurs based on actual needs. Business models – business driven One obstacle to continued development of health care as a growth area is the lack of business models and business drive. There is a lack of competence around business models for this type of operation. Furthermore, the business logic perspective is missing from health care, which is dominated by a “from the inside” perspective. This makes it harder to see health care as a growth area. 67 Developments in health care lead towards a clear individual orientation: from “the patient at the centre” to “the citizen during a large part of life” is the trend. It’s about long processes rather than focus on a separate care situation. Transborder processes leading to a bigger focus on wellness and the health part of health care are also new. The question is no longer health care, care, or health. We now see things in a wider perspective. How well is Norrbotten doing in that development? What we’ve learnt The county has become successful in developing solutions to real problems which often have their basis in geographical conditions, but are also due to a lack of competence supply. By utilising knowledge and competence, creating a critical mass, working on several routes (the multi-level system) locally, regionally, nationally and internationally, the county has made use of its assets. It has been about moving frames and creating conditions on several levels simultaneously, and prioritising and daring to make changes. Initially, there was a strong focus on technology, and resources were invested into research and development projects. Operations and the thought of how the new technology was to be implemented were lacking. In spite of this, the technology itself has never been the driving force in the development of care as a growth issue. Technical knowledge of distance bridging technology has been a prerequisite and an enabler. The challenges have been a lack of platforms and structures for cohesion. Initially, a strategy for the implementation was missing, and strategies focused on developing the area as a growth area. The e-health projects were run locally, and did not involve clinical staff, users and management enough. Health care is a complex operation, and there are several parties and decision routes (clinical, financial, organisational, technical, laws, safety) to convince. The lack of common standards can also be an obstacle. People with vision - in health care, businesses, politics, officials, and academia - have been of great importance, as they have all, in their own way, contributed to the development of the area. In the 68 future, all parties must become better at describing the advantages and gains to different parties, and develop decision materials for the leaders and politicians who make the implementation decisions. Political decisions can also include several levels: local, regional, national and international (the EU). The conscious work with the politician perspective has been significant and advantageous both nationally and internationally, as it has put the county’s and Norrbotten’s work with e-health on the map. A further success factor for the development of the area is the fact that there is a receiver in health care for the products, services and processes that are being developed. Future challenges are daring to be the first, being the world’s best demo environment and an attractive region for health, growth, increased accessibility and services. Current and future investments are innovative leadership/ innovation management and the future structure of the public healthcare in the region. 69 70 LARS NIKLASSON From Rivalry to Cooperation in Östergötland Östergötland is a county in Sweden known for its intense and innovative actions for growth. Private companies, municipalities and public authorities have worked together in several areas of importance to growth, especially since the Regional Council of Östsam became responsible for the regional development. This chapter highlights an underlying, important factor when it comes to public initiatives for growth: paving the way for good cooperation and relations between the partners involved. As many other counties, Östergötland has gone from serious conflicts to well-functioning cooperation. The way that such a change of perspective is made, and how experiences can be used in other counties and situations, is essential to regional growth politics. The East Link as an Example of Good Partnership The national government budget bill of the second half of 2012 revealed the government’s confirmation of the construction of the East Link. This is a double track rail road from Järna, south of Stockholm, to Linköping. The construction will start in 2017, and the track will be ready in 2028. Even if a lot of work remains, this means that probably the most important issue for the development of Östergötland is completed with success. The East Link will eliminate the bottle necks on the mainline through Östergötland, and travelling from and to Stockholm will 71 be much quicker. Linköping will be closer to Stockholm, and so will Malmö, Gothenburg and Skavsta Airport. At the same time, it should be remembered that the capacity of the southern mainline to Skåne and Copenhagen, and the mainline between Östergötland and Jönköping, Borås and Gothenburg, still needs to be increased. The vision is a railroad that connects big municipalities in the southern part of Sweden, called Götaland, in order to create bigger labour markets and increase the emergence of new and expanding companies. High speed trains between Copenhagen in Denmark and Hamburg in Germany are being discussed. The East Link will be a governmental effort with considerable participation of municipalities and regional partners. Many more decisions need to be made before the construction can start, and for the railroad to make a difference to commuters and business activities. All public transportation nets will be affected, when it becomes attractive to more people to travel by train. Companies as well as individuals can move to Södermanland and Östergötland to make use of the shorter commuting time. Both of these counties will become an integral part of Stockholm in the future, in a way that the county of Uppsala is today. Until now, the East Link project has been primarily about forming the opinion of national decision makers, but it hardly would have been possible without a profound change in the approach for the development of Östergötland. A focus on common interests and openness to coordination made the change possible. It has been a long journey from fairly cold relations between the municipalities, especially Norrköping and Linköping (the biggest and most competitive ones), to the present cooperation manifest named “The fourth big city region”. This designation indicates that the two municipalities of Norrköping and Linköping together are as big as Malmö (the third biggest city in Sweden), and that they should be considered in the same way by investors, the national government and others. These are the underlying changes of the cooperation climate that are discussed in this chapter. Östergötland is an expansive and dynamic region with several hospitals, a university with two campuses, and big internationally 72 competitive industries. The smaller towns have good public transportation connections with the bigger towns and cities, which means that it is possible to keep living here and commute to work, or to live in a bigger city and still be close to nature. Distinctive is, that there are two big municipalities that have been competing about the leader role. Norrköping was a huge industrial city for a long time, but the university city of Linköping has passed it. Since the end of the 1990’s, the university covers both municipalities, and the so called “campus bus” is a tangible example of how they are knitted together. High technology research centres in both towns indicate a faith in the future. As in other counties, there is of course a covert threat about structural changes leading to moving and merging activities in order to keep costs down. So far, the discussions have been mostly about the future organization of the medical care. There is also a potential gain in being more attractive than the neighbouring counties when companies want to move to the area from Stockholm, or from abroad. A learning example The development in Östergötland is an interesting example, but not a unique one as regards new relations, a changed way of working in the public sector and in relation to companies and other organizations. The development is an example of so called “new regionalism”, which is about emphasizing common interests and working together in a goal-oriented way across organizational borders (Keating 1998). The changes in Östergötland are partly due to the new point of view of development, which I will get back to. The word “governance” refers to something different and more informal than “government”, which refers to the formal and more hierarchical structure of the public sector (Niklasson 2003). Our purpose is to give an overview description of the development process that has made the East Link possible, and to discuss experiences of relevance to regional development politics in general. The question to be answered is how the rivalry could turn into cooperation in fields of common interests in the county (and with other counties), with the East Link as the most recent example of 73 success. The analysis is of interest to authorities, municipalities and companies, etc in other counties as Östergötland is similar to many other counties in the southern half of Sweden. It considers itself independent through its history and dialect. It is within two hours of a big city (Stockholm), and the commuting for work is already a reality. A number of circumstances which have contributed to the development of cooperation in Östergötland is described in this chapter. In retrospect, this development may seem self-evident, but comparisons with other counties show many obstacles for regional cooperation, and the interesting thing is how the municipalities, counties and authorities managed to overcome them, or are about to. The sharp question is why the cooperating partners in Östergötland are further ahead than partners in other comparable counties (Statskontoret 2004a). The comparisons fortify the analysis, but will only be implied here. They are described in other contexts. There is comprehensive literature on growth that discusses terms like collaboration, consensus, leadership and learning. In particular American contexts, with a highly fragmented public sector, emphasize “collaborative leadership” (Chrislip & Larson 1994), cooperation through planning (Innes & Booher 2010) and collaboration for economic development (Agranoff 2004). Regionalism is often synonymous with creating arenas for collaboration in big city areas that consist of many small municipalities (Feiock 2004, Benjamin & Nathan 2001). Similar ways of working is found in many other Western countries, e.g. Great Britain and Australia (Beer, Haughton & Maude 2003), and in developing countries like Brazil, India and South Africa (Briggs 2008). The interest in collaboration partly coincides with a general interest in innovation systems, which is a descriptive and pragmatic way of analyzing participants and processes of growth. The analysis is based on recurring interviews with the regional organizations involved in Östergötland, and with the same kind of organizations in other counties. The first study in 2003 was about cooperation within the Regional Growth Agreements, and the following Regional Growth Programmes. The results were presented in a report by The Swed74 ish Agency for Public Management (Statskontoret; 2004a) which included a discussion about plausible explanations to the successful cooperation in Östergötland. A complementary study was made in 2004, in which Östergötland was used as an example of comparison in the evaluation of Region Skåne and Region Västra Götaland2 (Statskontoret 2004b). Both studies were scientific theses (Niklasson 2004 and 2005). A third study was made in 2011 as a part of an analysis of the infrastructure projects in Sweden, financed by the EU regional fund (Niklasson & Sandström 2012). Lastly, complementary interviews were made for this study. Another source of inspiration is literature about the fragmentation and integration in the public sector. So called “joined-up government” (Bogdanor 2005) is a way of networking across organizational borders with the intention to achieve common goals (Niklasson 2003). This point of view is especially usual when it comes to regional politics in many countries (Niklasson 2007). The perspective can be applied on public activities in general, and on relations between companies. Sociologists and business economists discuss, among other things, learning in and between organizations (Stein 1996). The criticism against collaboration is primarily found in the discussion about how the public sector should be run. The opposite to collaboration as an ideal is a clear division of responsibility with absolute goals for each and every task alone. The key issue is to demand responsibility (Bovens 1998). Another point of criticism is the risk of white collar government, which is a consequence of agreements and adjustments according to circumstances made by the public organizations (Sorensen & Torfing 2007). Those in favour of collaboration often regard it as the second best way to deal with an indistinct division of responsibility between authorities or other organizations on e.g. the regional level. Some elevate collaboration to an alternative form of democracy (Hirst 1994), close to a sort of autonomy for a territory. Others emphasize the ability to solve problems as an essential, but to some extent, neglected value in democracy (Briggs 2008). In all modesty, Östergötland appears to be as interesting to discuss as e.g. Pittsburgh or Sao Paolo (Briggs 2008). 75 Between Collaboration and Conflicts The following reasoning focuses on understanding the overall change in Östergötland, from conflicts and rivalry to established cooperation. The East Link project is an important part of the cooperation, but this analysis concerns the general cooperation between different organizations in Östergötland. What makes rival municipalities change perspectives, tone down disagreements and instead emphasize common gain (as well as looking for common cooperation partners outside the county)? Conflicts and different perspectives still exist. Cooperation does not require that everybody thinks alike, only that they can prioritize the common good in all important situations. The differences were exposed when the county and municipalities were to choose the future organizational structure in the summer of 2012. The suggestion was that the Regional Council of Östsam should be merged with the county of Östergötland in order to create a bigger organization with a more comprising mandate, and more capacity for initiatives and actions. It was supported by some, but not everybody. The chair person of the municipality of Norrköping wanted regional development to be a national responsibility, like before (Johansson & Niklasson 2013). Although there are different opinions about how regional development should be run in the future, the Regional Council of Östsam has played an important role during the last decade. The making of Östsam was a manifestation of the willingness of the municipalities and the county to cooperate, since it demanded that all of them wanted to become members and contribute financially to the organization and its work. Afterwards, Östsam has become a development engine in the county. The cooperation processes in the county can be divided into two periods: one which led to the overtaking of the regional development responsibility by Östsam in 2002; the following one, which led to the confirmation of the East Link by the Swedish government. The progress of change in Östergötland becomes especially interesting in the light of the conflicts that existed until the beginning of the new millenium. There are many stories about the trauma 76 that Norrköping experienced when it lost its position as a leading industrial city. To the visitor, it is obvious that Norrköping has been a rich city with a great amount of self-confidence. The boulevards and architecture reveal an almost unimpeded success from the 17th century of Louis de Geer3 until the 1970’s. Moreover, during a period of time, Norrköping was a county of its own. Norrköping eventually became dominated by the textile industry, which ended up in a crisis all over Sweden and other Western European countries in the 1970’s, when cheap import from low wage countries took over. The Swedish government managed to hold back the massive fall to some extent by moving authority head quarters to Norrköping. The most recent measure is the modernization of the old industrial premises into an enticing environment for the university’s Campus Norrköping. Linköping used to be the county seat with a bishop, a governor and higher education. The relationship between the two cities were similar to the one between two other Swedish cities, i.e. Malmö and Lund, or Falun and Borlänge – one bigger, industrial city and a smaller, more academic city that to a large part is governed by national authorities, and often run by a conservative, political majority. Linköping’s good fortune was that SAAB established an airplane factory in the city, which in the 1960’s became a reason for establishing a university of technology I n the city. There was a strong pioneer spirit in the field of technology, and the university made itself a name as an innovator, e.g. by initiating new educational programmes (industrial economy), new methods of teaching (problem based learning) and transversal research environments on different subjects (Niklasson 2012). The making of the technology village Mjärdevi manifested Linköping as a center of high technology in the south of Sweden. Linköping had a steady growth rate, in line with the pattern that the university cities were basically the only cities in Sweden that expanded. Eventually, the little brother grew larger and stronger than the big brother. The rivalry between the two large municipalities was strong in the 90’s, but at the same time, there were voices for cooperation. If the battleaxe could be buried and focus could be on the common good 77 for Östergötland and its development, a different national position would be achieved. But time was not ready for collaboration. The 90’s – a Decade of Conflicts In the 1990’s, the big symbolic question in Östergötland was the one about the airports. Both municipalities had military airfields, and Linköping also had the airfield of SAAB. There was civil flight traffic in Norrköping and Linköping (SAAB), with problems of competition and profitability in both places. At the same time, a debate started about the future need for a bigger airport south of Stockholm. There was an opportunity to take the initiative and promote an airport in Östergötland as the new Arlanda (Stockholm international airport), south of Stockholm. The municipalities discovered the strategic possibilities, and decided to build a common airport in Norsholm, between the two cities. A scandal in Linköping stopped the airport from ever being built. Instead the smaller town of Nyköping in the neighbouring conty of Södermanland seized the opportunity to modernize its old military airfield at Skavsta, shaping it into a new airport for the whole southern Stockholm area. The municipality of Nyköping made a deal with Ryan Air, and the rest is history. Skavsta Airport has a bigger catchment area, and is therefore a better location for a big airport, but that does not exclude the fact that an airport in Norsholm could have been possible. Especially when flight traffic was regulated and SAS was the big player, there were possibilities to govern it. A common airport would have made Östergötland more visible on the map, and could have been the beginning of a population center along the 40 kilometres on the E4 interstate, which separates the two cities. Logistical companies and industries could have considered this an attractive area. The fiasco of a common airport has been described as important inspiration for improving the cooperation in Östergötland. There is a clear pedagogical aspect to the situation, when the rivalry between the cities results in loss for both of them. When two partners are not on speaking terms, a third part will win, in this case Nyköping. If the two partners can agree with each other, both of them can 78 win, even if one might win a little more. In other words, the gain of Linköping does not necessarily mean the loss of Norrköping. The situation is not a zero sum game between the two municipalities. Based on the new mindset, it is both desirable and possible to form an organization together, in order to achieve development for the common good. When the Swedish government offered the opportunity to constitute a Regional Council in 2002, the municipalities and the county council took it and formed Östsam. Turning to collaboration The airport issue can be considered the vital spark, although not everybody agrees with that description. There were many other reasons. One is that, already in the 1960’s, ways of development were analyzed. The County Administrative Board under Governor Per Eckerberg’s leadership wanted to outline what research could contribute, and invited e.g. the Cultural Geographer Gunnar Arpi to analyze development possibilities. What was then called regional planning was intellectually imprinted, when key factors started to be identified as well as causes and effects in the economic geography. There is certain continuity from Eckerberg and Arpi to the East Link, since the arguments for the East Link are based on ideas about how infrastructure efforts can create conditions for development and growth. The key word is regional enlargement, i.e. the observation of the importance of how long it takes to travel a certain distance. If the public transportation alternatives are well-developed, employees and companies will move across a larger area. Their region becomes bigger. In Sweden, the labour markets are expanding. They are becoming fewer but bigger, which means that commuting is increasing, which in turn means that differences between local labour markets can be an advantage. Someone who loses his or her employment in Norrköping or Motala can find a job in Linköping and vice versa. Thus, investments in infrastructure can be a good move against unemployment, and make it possible to work in the expanding cities while still living in smaller towns. There might be other opinions about commuting, of course, but it is still an interesting observation. 79 The regional enlargement is connected to the debate about the merging of municipalities. There is a tension between the needs of vicinity and the economy of scale in the public sector. On one hand, it is very important to democracy and the participation of the citizens to be close to the political decisions. On the other, it is getting more and more expensive to keep up a small-scale organization. The discussion about regionalization can be considered an example of how certain issues seem to be best dealt with in a context, which is larger than the municipalities but smaller than the Nation-State. A similar logic pushes the European integration forward, as the Nation-States have united to deal with competitiveness, environmental politics, etc. A new organization takes form One reason for the success of Östergötland is the determined behaviour of politicians and civil servants who have bridged the different specializations that affect community planning. Single individuals have been “free but responsible radicals”, working across organizational boundaries. Östsam has welcomed such individuals, and enhanced its result oriented way of working, partly since it has been a main task. Up until 1970, Sweden effected the merging of municipalities step-by-step. The Nordic model with the municipalities as strong carriers of welfare services, seem to demand a certain degree of large-scale operations. However, many municipalities have a hard time fulfilling their obligations, and are looking for ways of cooperating with their neighbours within a framework of regional arrangements. This kind of structural change is often traumatic, and can only be carried out if there is a diligent analysis and a political leadership. A regional organization can pave the way for new cooperation alternatives. It has been said about municipalities and regions that their politicians need to move up a stairway of knowledge, where they acquire knowledge about the development possibilities of the organizations. The self-image of a Weberian-type civil servant who simply follows given instructions is insufficient. The economical geography is changing, and there has to be a local and regional leadership that interprets the needs for change and makes necessary adjustments. Furthermore, 80 a way of working that bridges the far-reaching specialization in the public sector is needed. Today’s municipalities are divided into specialized functions with different missions, e.g. to observe business and commerce development, or environmental issues. Specializations run the risk of becoming trench wars with basically no possibilities for dialogue or an overall picture. There is a deep collaboration culture in Östergötland. When the Swedish government encouraged authorities to collaborate with each other and with companies within the frames of regional growth agreements, Östergötland took the opportunity. An internal evaluation revealed huge conflicts in the beginning, but in 2003, the situation was the opposite. Authorities and municipalities collaborated to a great extent in fields like training skills (Arbetsförmedlingen, i.e. the Swedish Employment Agency, and the municipalities) and support for new enterpreneurs (Arbetsförmedlingen, the County Administrative Board, Almi5). There were examples of authorities covering up for each other when they ran out of resources, with the purpose of creating an image of the public sector as an entity instead of the fragmented mesh of overlapping and rival organizations, that they, in fact, were. Meeting authority representatives in 2003 was like meeting one coherent Östergötland Public Authority. The difference was obvious, compared to other counties where authorities did not consider any matters in common at all (Statskontoret 2004a). The government called for collaboration, but there were already a lot of driving forces aware of the need. The County Administrative Board was responsible for regional development until 2002, and spread a good spirit. Other authorities gathered in the so called Lion Group in order to provide collective service for the citizens. The pilot scheme of regionalization included “citizen offices”, which brought a focus on the perspective of the citizens. It became evident that the authorities were motivated by the outsider’s perspective on their own organizations, when it came to providing good service and taking the full responsibility for tasks, which they were only partly responsible for. The idea of “one door in” was dominant, and it was considered a big problem that it was normally up to the citizens themselves to find out what authority answered what questions. 81 At this time, information offices and so called “knowledge centres” were opened in many parts of Sweden in order to promote the citizens’ accessibility to further education, without promoting the mandators. In the local context, a whole picture across the boundaries of the organizations was necessary, and achieving that was prioritized. The big problem was when authorities presented different information, or allowed matters to fall between the cracks. Later, in the first decade of 2000, this changed when the Swedish government started to emphasize the national conformity of each organization. Many authorities have been made into one on a national level in order to use the economies of scale in the internal systems. The obvious risk of this situation is that the perception of entirety in the local and regional contexts goes down. Basically, the question is whether the public sector should be organized in aspects of functional specializations (coherent authorities) or in aspects of territorial integration (county-based coordination; reference to Niklasson 2007) To sum up, the collaboration atmosphere was built up through a combination of new knowledge and insightful people. However, the ignition spark consisted of a few traumatic failures. It is also of relevance that there were fewer obstacles than in other counties. High-level key persons with a negative attitude are often enough to stop a driving force. Experiencing Östsam By the turn of the century, collaboration was firmly established, and it was natural for the municipalities and the county council to constitute the Regional Council of Östsam. An experiment with different models for regional development responsibility had been going on in Skåne, Västra Götaland, Kalmar and Gotland. In 2002, the Swedish government decided to open up the “Kalmar model” for other counties to try. Östergötland was one of the first counties to implement the new model. The responsibility was transferred from the national state level to the regional level, and some national means went along. At the same time, some reponsibilities were transferred from the county council to the regional council, e.g. the political coordination of public transportation. 82 The constellation of a regional council basically means that a comparatively small office is installed. The office has the function of a resource for surveys and studies as well as a coordinator of the development activities in the county. Furthermore, the council meetings become an arena for local and regional politicians, where they can discuss general, common issues. Many specific fields of interest are still the responsibility of the municipalities and authorities, and/or within the frames of EU programmes in the county. In some cases, special project organizations can be set up, such as the East Link Company. For Östsam, taking the lead is about convincing by virtue of its capability. Many people testify to the extensive and long-term work of Östsam. The organization has constantly been presenting knowledge and research results, and arranging seminars with the county politicians. An analytical leadership is one way of putting it: the challenges that the county faces are put together into a common picture, and possible ways to solve them are explored together. However, there are also examples of how Östsam, as an arena, has contributed to “untying knots” between politicians. Deepening personal relations and trust turned out to be imperative. By bringing together leading politicians and forcing them to discuss with each other, common solutions are easier to find. In a more solemn way, it could be described as a sort of deliberative democracy on the regional level. There are many issues to analyze, but in a wider perspective, the making of the concept “The fourth big city region” is one of the main successes. The battleaxe was not only buried, but the bigger municipalities were also able to build a common front. Together, it is possible to redraw the map so that Sweden consists of four big city regions instead of three. In the long run, it is realistic to picture a united Östra Götaland County, ie the southernmost one-third of Sweden, competing with both Västra Götaland County and Stockholm6. It needs to be discussed which other counties7 should be included, but it becomes clear where such a new county has its powerhouse. Norrköping and Linköping took big steps towards closer cooperation, e.g. holding municipal board meetings and creating common layout plans. It has been more difficult to find common solutions 83 in other fields, like health care. The qualified services were about to be concentrated to the university hospital in Linköping, but a local opinion worked hard for a new hospital to be built in Norrköping. The quandary of this is, that while some services become more accessible, other services are not accessible at all in the county. It should be noted that the Swedish government was involved in creating the concept of the fourth big city region. A study of how important the big city regions are to growth was initiated. Norrköping and Linköping participated and thus, obtained support in order to develop their cooperation. The government and the EU have also contributed by financing development projects in the county. The followers of a strong regional development responsibility are doubtless in favour of the model chosen in Skåne and Västra Götaland. It is stronger and more robust by virtue of its directly elected council and its right to levy taxes. It is widely considered a logical step to unify Östsam and the county council, even if there are risks of a small organization merging with a bigger one, especially when the small one is analytical, and the big one is operational. To put it short, the risk is that the health care perspective of the county council becomes dominant, and the development issues, that the municipalities and Östsam are interested in, end up on the backburner. At the same time, the differences of opinion in 2012 show that there are still different points of view when it comes to which way to go. Apparently, there is a hesitation about the strategies of Östsam, since the municipality of Norrköping prefers the responsibility for regional development to be brought back to the government. Furthermore, Norrköping is the municipality closest to Stockholm. The development that culminated in the East Link is not a straight, ascending curve, which might be the impression if only looking at the big achievements. Conclusions Many things can be learned from the example of Östergötland. One is that it is possible to develop the regional cooperation to a very large extent. Another one is that there will always be different opinions, and that it is crucial to find ways to deal with that, and adjust to new circumstances. 84 Knowledge, and building it up, is an indispensable tool, both to make wise decisions, and to rouse public opinion and create legitimacy. Many organizations have tools and are responsible for different problems. Therefore, it is important to recognize mutual needs, both within the region and with outside partners, e.g. national authorities in Stockholm. That takes time and requires driving forces, interested directors and perseverance. Looking at it from an international perspective, it might be added that is a good starting-point that independent authorities and municipalities have much of the responsibility. The question of who is responsible is still somewhat unanswered. One example is the decision about infrastructure, which would be more effective if planning and financing were managed on the same level. Instead, regional wish lists are made for the national authorities to handle. The regional politics include priorities for infrastructure, but it is the Swedish parliament that decides about it. Citizens should be able to earn a higher grade of influence in other areas. E.g. further education could be organized by setting up individual knowledge accounts rather than giving allowances to the providers. The Swedish parliament decided about such a model in the beginning of 2000, but it was never implemented by the government at the time. The example of Östsam shows the importance of an institutional structure. A regional shouldering of responsibility can pave the way for development activities. However, an institutional structure is not enough to create conditions for cooperation and growth. Good ideas and driving forces on all levels are necessary as well as support from the national government. Such national support is especially important when the organization, as in the case of Östsam, is not elected directly by the citizens in the region nor has the right to levy taxes. 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The influence of the municipalities in the region, Stockholm: The Swedish Association of Local Authorities and Regions, SALAR) Keating, Michael 1998: The new regionalism in Western Europe. Territorial restructuring and political change, Cheltenham: Edward Elgar 86 Kärnborg, Joakim, Regional Executive Director, Östsam, interview 19 June 2012 Nelson, Richard R (ed) 1993: National Innovation Systems. A Comparative Analysis, Oxford: Oxford University Press Niklasson, Lars 2003: Nätverksförvaltningen: en ny förvaltningspolitisk modell? Synopsis nr 2, Stockholm: Statens kvalitets- och kompetensråd, KKR Network administration: a new politically administrative model? 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Slutbetänkande av Ansvarskommittén (Sustainable society organizations with development mandate. A final report of the Committee of responsibility) Statskontoret 2004a: Det regionalpolitiska experimentet. Lärande nätverk för regional utveckling?, Rapport 2004:5, Stockholm (City office 2004a: The regional political experiment. Learning networks for regional development?, Report 2004:5, Stockholm) Statskontoret 2004b: Regionalt ansvar på försök i Skåne och Västra Götaland: Bättre samordning och effektivare resursutnyttjande? Rapport 2004:32, Stockholm (City office 2004a: The regional responsibility as an experiment in Skåne and Västra Götaland: Better coordination and more efficient use of resources? Report 2004:32, Stockholm) Stein, Johan 1996: Lärande inom och mellan organisationer, Lund: Studentlitteratur (Learning in and between orgaizations, Lund: Student Literature Press) 88 CHRISTIAN LINDELL Analytical work as an instrument for collaboration in Scania There is widespread consensus that the economy of the future should be characterised by a higher knowledge content in the production of products and services if it is to compete in the global market. This approach is in particular present in the EU’s EU2020 growth strategy, which talks of the need for “smart specialisation”. But this is a major challenge for Sweden, as the institutional frameworks to increase skills levels at the workplace are cumbersome. In 2010, Region Skåne and the equivalent organizations in other regions were commissioned by the national government to form “regional skills platforms”. The area of skills supply is interesting as an example of the need for multi-level control, as responsibility is fragmented and there is a general lack of control instruments to adapt the education system to meet the labour market’s needs. By establishing a joint international perspective with the help of analytical work, a foundation can be laid for collaboration. This chapter describes how analytical work has been used to lay the foundation for practical collaboration within the regional framework. of Scania (Skåne). The government commission In January 2010, the national government commissioned the regions to “establish skills platforms for collaboration in the field of skills supply and educational planning in the long term and the 89 short term”. Region Skåne is responsible for this commission in Scania (Skåne), in the south of Sweden. The commission included collaboration with relevant regional and local players, consulting and conducting a dialogue with governmental authorities in the area of skills supply, as well as drawing up base data and needs analyses. According to the government commission, this work is to be based on forms of collaboration already established in the field of skills supply in the county. The commission is to be carried out in a dialogue with neighbouring counties, and to reflect the needs of trade and industry and the labour market as well as functional labour market regions. The mandate specified the purpose of the skills platforms as follows: • enhanced knowledge and overview in the area of skills supply and education, •coordination of needs analyses in the area of skills supply and education, • enhanced collaboration on skills supply and educational planning, and •enhanced knowledge of supply and demand for forms of education, on the basis of the national objectives for the various forms of education as well as the authorities’ responsibilities. The government thus issued a broad-based mandate for the regions to work on skills supply, although it came with no resources or instruments of power, which meant that Region Skåne and the country’s other regions were faced with a classic dilemma of regional development work: How do we encourage other players to collaborate, when we can neither contribute any financial resources nor order them to collaborate? Multi-level governance in practice There are several problems that can be identified in the commission to establish regional skills platforms. 90 The educational system It is not the undertaking of most education providers to educate to meet the labour market’s needs. The dimensioning and funding of educational programmes in Sweden are governed primarily by the free choices of students. The Swedish Schools Act states that in the case of upper secondary education, “The courses offered and the number of places on them shall be adapted as far as possible to the preferences of the students”. Institutes of higher education must consider both the labour markets’ and the students’ demand for courses, although appropriations are governed primarily by the students’ choices and the obligation to deliver courses of an acceptable quality to maintain their licences. Only the National Agency for Higher Vocational Education has a specific undertaking to educate to meet the labour market’s needs. There are also the courses arranged by the Public Employment Service and the municipalities’ vocational courses for adults at upper secondary level, but with no strong coupling to the labour market of the future. The diversity of education providers further increases the complexity of the education system. Compulsory schools, upper secondary schools and adult education are the responsibility of municipalities, and with a relatively free right for private providers to establish such facilities. Institutes of higher education and the National Agency for Higher Vocational Education are the responsibility of the national government. As the municipalities, in their role as education providers, are competing with private providers, there is some conflict of interest between the municipality’s role as the body responsible for municipal educational planning and as the authority responsible for compulsory and upper secondary schools. Regional responsibility for the education system is limited, beyond the fact that the county council and the self-governing body have a direct responsibility for arranging work placements in the healthcare sector for healthcare courses. From a governance perspective, the fact that the regions have no operational responsibility for the education system might be an advantage in this case, as the region can assume a neutral role and create arenas for collaboration without running the risk of being accused of promoting its own 91 special interests within the skilled labour platform. It should be noted that the administrative region is not always a functional region for education systems. Not all the different fields of education fall within one region. Even a large county such as Skåne is dependent on the education system in other regions and also provides education for labour markets other than its own, especially considering that we are close to the Copenhagen metropolitan area in Denmark. There is therefore a need for vertical collaboration between local, regional and national levels, as well as horizontal collaboration between municipalities and regions, and across the border through the Öresund collaboration. Labour market demand Skills supply is all about matching a range of courses with the labour market’s demand for various qualifications. In this context, skills supply means both activities in the education system, and skills development (vocational courses, etc.) for those already in work. There is, however, no obvious representative of the “labour market’s” interests. None of the trade and industry organisations have a clear view of the regional economy’s skills requirements, least of all in the long term. The Public Employment Service produces forecasts at county level, but these are short-term and do not quantify demand at vocational level, but simply apply vague categories such as “serious shortage/surplus”, etc. This means that the Public Employment Service’s forecasts serve as a good signalling system for relatively short courses, but are of limited significance for educational planning at compulsory school, upper secondary school and in higher education, where it can be decades before a pupil at compulsory school leaves the education system to find a place in the labour market. The long-term forecasts for the future labour market that do exist deal with the country as one single labour market, which means they are of limited value for the production of regional education plans, not least because mobility among graduates is relatively low. According to a study conducted by Uppsala University for Region Skåne, most students who graduate from seats of learning in Skåne remain in the region after graduation. Arguments in favour of treat92 ing the whole of Sweden as one single labour market are thus weak even when it comes to higher education. Skåne’s challenges in the area of skills supply As described above, there are large numbers of players in the skills supply system. It is more or less possible to identify the important players in the education system in the form of, among others, institutes of higher education, municipalities and large education companies. It is much more difficult to build up an overall picture of demand, as the parties involved there are essentially all companies and organisations that need personnel. Companies’ views of which competences are required are often difficult to link to actual courses, and needs vary radically between different companies, even within the same industry. Education systems are often relatively stable, while companies’ demand changes quickly, depending on the state of the economy and changes in their competitive ability. As previously confirmed, the education system is strongly oriented to meeting student demand, while the labour market’s needs have no significant steering effect on areas of study. This problem is reinforced by the fact that it is complicated to create distinct signalling systems for potential students to help them to choose their course. When Region Skåne was commissioned to establish the regional skills platform, there were thus a number of challenges: • There were no resources allocated from the State for this platform. •There were no specific control instruments. • The education system is in itself fragmented and run by authorities that compete for students. • There is no clear picture of the labour market’s long-term demand. Start-up meeting A start-up meeting for the Skills Platform was held in 2010. Attending the meeting were representatives of municipalities, institutes of higher education, the Public Employment Service and parties from the labour market. The primary outcome of the meeting was that it gave Region Skåne a mandate to continue working on these issues. One strategically important outcome was that the meeting 93 supported the decision not to create a partnership to represent the skills platform. This was partly the result of experiences from other regional processes that tended to be extremely cumbersome organisationally. Region Skåne was given a free mandate to proceed and set up the platform at the public official level. This meant that the focus could be directed towards building up a knowledge base and drawing up actual proposed measures aimed at the area of skills supply. A number of existing activities could quickly be linked in to work on the skills platform. Prioritise – but how? It was discovered at an early stage of work on the skills platform that there was no key data on which to base work on issues surrounding skills supply. There was no coherent picture of supply and demand in various educational groups. At the same time this was the specific knowledge that was needed, partly as the country’s skills platforms were asked to comment on applications to the National Agency for Higher Vocational Education and to state whether these applications were in line with demand from the labour market. Signals also came from trade and industry about the need for qualifications and shortages in certain personnel categories, although these signals were not unambiguous. Corresponding signals also came from study and careers advisors from the Public Employment Service – the forecasts produced were either short-term or simple descriptions of the current status, which was not much help to the education system. Very quickly, attention shifted to Statistics Sweden’s report entitled “Trends and Forecasts”, which is a gap analysis at national level looking about two decades into the future, relating demand for over one hundred educational groups to the supply of labour using these various qualifications. Discussions with Stockholm County Administrative Board and Region Västra Götaland resulted in the notion of commissioning Statistics Sweden to break down “Trends and Forecasts” by region. This resulted in a joint project between the metropolitan regions, which turned into a commission to draw up an education and labour market forecast for each region, but based on a joint model. The forecast horizon was set at 2020. The 94 project itself was something of a risk, as nothing like this had ever been done in Sweden and the cost was relatively high. A total of SEK 4.5 million was invested by the metropolitan regions, with Region Skåne contributing approx. SEK 1 million. Work started in autumn 2010, and for Skåne’s part it resulted in a conference in Malmö on 18 January 2012 at which the report was presented to just over 100 visitors. The conference gave it a positive reception. Increasing interest Discussions had been held with external parties in the form of the Public Employment Service and the Skåne Association of Local Authorities about the feasibility of drawing up an education and labour market forecast, but the interest of the world at large had been seriously underestimated. Following the initial presentations in January, a large number of external enquiries started to come in. During the spring, Region Skåne was invited to present the forecast to external parties on 34 different occasions. Interest remained high after the summer. Between 2012 and 2013, more than 2,000 people were involved in more than 60 different presentations, and more than two thousand reports were distributed. Analysis as a creator of networks Before the analysis was conducted, it was assumed that there was a need for background knowledge in order to work on issues relating to skills supply, but it became clear that work on the analysis relating to skills supply also proved to be the most important door-opener for Region Skåne when it came to setting up collaboration with external players. Players in the skills supply system, including institutes of education, industry representatives, labour market parties, etc., generally lacked instruments for long-term work on issues relating to skills supply, which meant that they urgently needed Region Skåne’s forecast. Thanks to the forecast, work could be targeted at specific challenges in the field of skills supply. Based on the forecast and other analytical work, the following partnerships emerged: • Collaboration with “Teknikcollege” (an organisation for collaboration and quality assurance of industrial courses) on the shortage 95 of industrial workers. Region Skåne provided support in the form of an in-depth analysis of, among others, welders and machine operators. This work also resulted in extended contacts between Region Skåne and the employers’ association Teknikföretagen. • Extended collaboration with the healthcare sector. It was confirmed here that the forecast represented a good basis, but an extended partnership was initiated in order to be able to develop more refined forecasting models that can be broken down into more specification educational groups and also to integrate qualitative elements in the form of expected effects of technical and organisational development. • Collaboration with institutions of higher education. Region Skåne became an attractive collaborative partner for, among others, Lund University Faculty of Engineering and the universities in Kristianstad and Malmö, as the forecast arrived at a time when the number of higher education places will be cut. There is therefore a need for base data in order to justify which courses can be reduced or to put forward arguments to retain education grants. •Collaboration with the Public Employment Service. The forecast made a big impact on the Public Employment Service, and it has been presented to study and careers advisors on numerous occasions. •Collaboration with Skåne’s Higher Vocational Education (HVE) network on base data to prove the need for courses under the auspices of HVE. •Collaboration with the Skåne Association of Local Authorities on future courses for study and careers advisors, based on the education and labour market forecast as well as plans for a future regional forecast of teachers. Organisation or solution-oriented work? Development work in recent decades has focused strongly on governance and institutions. In practice, this has meant that the main focus has often been directed at organisational issues. Work has started with the formation of partnerships, and only then moved on to discuss the actual issues at hand. 96 Partnerships have often been formed to cover a wide diversity of different perspectives, with representatives from numerous industries, labour market parties and representatives of horizontal perspectives in the form of the environment, equal opportunity, integration, etc. One example of this work method was the work by the regions on the Regional Growth Programme (RGP) that started in 2004. To cover all of the perspectives listed by the government in its mandate, a partnership of more than thirty members was created in Skåne. In practice, the partnership proved to be of limited importance. The scale and breadth of the partnership meant that few issues engaged more than a small proportion of the partnership. This meant that it was difficult to recruit members of the partnership at a high level, they often came from lower levels within the organisations represented in the partnership. The partnership often suffered from a poor degree of acceptance in the organisations involved. With due reference to the experiences from the RGP process, a different approach was chosen for work on the Skills Platform. Instead of starting by building up an organisation, a decision was made that work should focus on defining a number of important issues on which to work with the aid of forecasts, analyses and contacts with the world at large. These issues would then be channelled towards existing organisations or, if there was none, workgroups would be set up to deal with these relatively specific issues. This avoided the problem of big partnerships. It also meant that Region Skånes intervention in the area of skills supply was perceived as less threatening by other organisations. As the focus was directed at problems and not organisations and governance, territorial battles were avoided. Thanks to this setup, the signal sent out was that Region Skåne had no intention of seizing power in the area of skills supply, but that in collaboration with other players it was developing analyses of and solutions to problems in this area. This clear signal about Region Skåne’s ambitions made work on issues relating to skills supply much easier. At the same time, it meant that most of the work emerged at public official level, which, as the work increased, became a problem because of the low level of acceptance at the political level. 97 An organisation emerges The Skills Platform’s activities had grown during 2011 and 2012 to such an extent that a realisation emerged that some kind of organisation was needed to secure its work. The previously mentioned experiences of work with broad-based partnerships meant that the focus was directed at creating a small, focused steering group. The Regional Skills Council was used as a basis for this work, a body that had been formed towards the end of the 1990s when the Public Employment Service’s work was still organised on a regional basis. However, it now had no resources for a secretariat and was leading a relatively quiet existence. The Skills Council was chaired by the County Governor, while the commission to set up skills platforms had been given to Region Skåne. This was organisationally confusing and contained the seeds of territorial battles between the different organisations at regional level. This problem was solved by coordinating the Skills Council with the Skills Platform, which took place formally by discontinuing the Skills Council, with its full agreement, and reforming it under the name of Skills Partnership Skåne, with a slightly different emphasis than before and with a clearer focus on specific work in working groups. The chair of the steering group became the chair of Region Skåne’s Regional Growth Board. The steering group consists of a small core of public organisations with responsibility for education and the labour market: Region Skåne, the Public Employment Service, the Skåne Association of Local Authorities, Lärosäten Syd (collaborative organisation for institutes of higher education in Skåne and Blekinge) and the County Administrative Board, which is responsible for issues of equality and integration as well as governmental coordination. Region Skåne holds the position of Chair. A secretariat and an analysis group have been assigned to the organisation. A number of working groups have also been formed, of a more or less temporary nature, to deal with practical collaboration. The organisation may be viewed to a large extent as a formalisation of the collaboration that emerged from practical work on issues relating to skills supply. The working groups, which form the core of the work, focus specifically on the challenges highlighted in the forecast. 98 In order to involve and engage more players in this work, a larger network has also been formed in the form of a Skills Forum, which is a more informal network, and the intention is that it will meet a few times a year to share information and provide input into the work of the Skills Partnerships Conclusions Has this approach to the Skills platform commission been a success? From Region Skåne’s perspective, it can be confirmed that the role of its own organisation has been enhanced significantly. When work on issues relating to skills supply started in 2009, Region Skåne essentially had no role to play in the area of skills supply. In 2014, Region Skåne is a party with a high degree of legitimacy among external players. Region Skånes strategy of gaining influence by building up a unique knowledge base at a regional level by means of analytical work has meant that the organisation has something to give other parties, as proven by, among other things, the large number of invitations to external presentations and discussions. Region Skåne has also taken its place in working groups dealing with the dimensioning and future activities of institutes of higher education. The strategy of “soft” governance through analyses has meant that it was possible to push into the background any disputes about who holds the formal mandate within the various areas. What problems remain? There are at present partnerships and trust between the players in the education systems, labour market policy and industry representatives. But the major problem remains: there are essentially no control instruments or financial incentives to dimension the education system to meet the labour market’s needs. On the whole, it is students themselves who control this dimensioning through their educational choices, at both upper secondary and higher education levels. The situation is even more difficult for skills development among those already in work. Region Skåne’s analyses have revealed that educational levels within most industries outside the Malmö/Lund region are relatively low, industry for industry, compared with educational 99 levels throughout the rest of Sweden. This cannot be changed in the short or the long term via the formal education systems, quite simply because most people who are in work will still be there even after a decade with the same educational level as they have today. A change in educational levels that only takes place through people retiring and replacing them with newly educated people from below will, by necessity, take time. With the exception of initiatives within the framework of the European Social Fund, there are essentially no instruments to stimulate skills development at the workplace. The weak incentives to adapt the dimensioning of education to meet the labour market’s needs and the lack of instruments to promote skills development among those in work cannot, however, be resolved at a regional level, but require measures at a national level. Work within the Regional Skills Platforms in Sweden has primarily involved building collaboration between parties at local and regional level, but if it is going to be possible to solve the structural problems, stronger collaboration is required between the regional level and the national level. Lessons for the future Experiences show us that it is difficult to create regional collaboration. Work often starts with the creation of an organisation and a focus on how action is to be taken rather with what is to be done. Work to achieve acceptance does not therefore start with a question of which initiative are required, but becomes a question of who has the trust and a mandate to take charge of the processes. This brings with it a major risk of territorial disputes between different organisations. It is sometimes confirmed, rather cynically, that “everyone wants to coordinate, but no one wants to be coordinated”. Experiences of work on the Skills Platform in Skåne indicate another way, in which work starts with making use of careful analytical work to encourage the outside world to agree on a joint view of the problem. If the parties involved agree on what needs to be done, it is much easier to build a functional organisation to deal with these problems. The question of formal mandates and governance becomes less important if the parties involved are working towards a common objective. 100 However, this way of working places great demands on the analytical work, which must take place in interaction with the outside world and must move from an overarching, strategic level towards a more practical, almost operational, level. The challenges are seldom found in the overarching problems, but in producing actual results that can be used in an operational context. Analytical work within the skills platform commission was thus not about confirming that there is a risk of shortages in healthcare and nursing personnel or those with industrial qualifications, but about confirming in concrete terms that there is a shortage of certain specialist nurses and doctors, and of welders specialising in advanced techniques on expensive materials. Only when the analysis reaches this level of detail is it possible to find the right players and form functional collaborative groups. This also involves another challenge. For the analyses to be sufficiently practical to be operationally usable, expert competence is required combined with a dialogue with the operational level. At the same time, the prevailing paradigm in development policy has been an emphasis on network competence and on shifting the work from “downpipes to gutters”. There are of course often good reasons for greater collaboration, but at the same time there is a risk that the focus is directed at the process and not the content, and that the number of experts falls while the number of project managers with general competence rises. The risk of starting work by setting the top priority of gathering players is that you create dysfunctional organisations that are not suitable for handling the challenges, which are only identified in a later phase. Experiences of Skåne’s work on the Skills Platform indicate that a more qualified discussion is needed on balancing specialist competence against generalist competence, and building up collaboration on the basis of confirmed needs and not on the starting point that it is an objective in itself to move from “downpipes to gutters”. 101 102 ÖRJAN SÖLVELL & MATS WILLIAMS Regions as gap fillers: Building a cluster commons During the last two decades, policymakers around the world have initiated programs to enhance innovation, and to support cluster formation, growth and competitive dynamics. We have worked in this field for many years, and have come across numerous examples of such regional, national and international economic development policies. This chapter is about conscious acts of what we label “building the cluster commons”. Large and small firms, education and research institutions, and other types of private and public organizations carry out these acts together. They are actors that are prepared to invest time and money into building more dynamic and innovative clusters. They do this by constructing a commons where actors meet and exchange ideas, and by initiating cooperative projects across actor boundaries. As we will soon explain in more detail, one can think of this commons as the “white space” in between the actors. This chapter will take a deeper look at how the region can initiate and play a vital role in supporting cluster organization in becoming powerful builders of cluster commons. The Cluster Commons The late Nobel laureate Elinor Ostrom has written several influential works on the theme of collective action, and governing the commons (Ostrom, 1990). To her it was about governing a commons that was already in place, such as a water reservoir, a fishing ground or a mountain meadow. Furthermore, she was interested 103 in individuals making use of such common-pool resources (CPRs). The cluster commons, as we see it, has many similarities to Ostrom’s writings. However, we do not talk about an existing commons, but something that under certain circumstances is constructed (even if entrants in later periods might see cluster resources and relationships as something already existing, and offering public goods). And, furthermore we are not only interested in how individuals use the commons, but also how firms and other organizations connect and collaborate. However, to the point that the governance of the commons has many solutions, and that it must not be governed from the outside, we are on the same track. Ostrom (1990) writes that neither the state nor the market is uniformly successful in enabling individuals to sustain long-term productive use of the commons. Here we agree; there are many collective solutions to construct a cluster commons. Such initiatives can come from the outside (e.g. from a regional economic development program) and from the inside (e.g. from an initiative by some corporate leaders). As is well described by Ostrom, we also see the problems of free riders, and the risk of the “tragedy of the commons” depending on the circumstances. Why would firms invest in building a commons that can be used by others who are not pitching in? At first sight they would not, but as we will argue there are many actors prepared to invest time and money in the commons, if supported by good territorial governance i.e active regions. Cluster organizations have become commonplace (for surveys see Sölvell, Ketels & Lindqvist, 2003; Ketels, Lindqvist & Sölvell, 2012). Beginning in the 1990s clusters emerged as one of the central tools within regional, industrial and innovation policy, sometimes referred to as cluster policy (Jacobs & de Man, 1996; Raines, 2001; Swann, 2006; Ketels & Memedovic, 2008). Inspiration came from work on regional innovation systems (Cook, 2002; Asheim & Gertler, 2003), the learning region (Morgan, 1997), knowledge spillovers (Audretsch & Feldman, 1996), and most importantly Michael Porter´s work on clusters and competitiveness (Porter, 1990). Critics are also abound (Martin & Sunley, 2003; Asheim et al, 2006; Duranton, 2011). 104 Clusters are typically seen as a collective set of actors; firms, research institutions, educational institutions, capital providers, public organizations and so on. In addition to actors, there is also “white space” in between, just like a meadow close to a group of farmers. The question is whether this meadow will be accessible at all, or full of dirt and big holes; or, if it will offer green grass for the cluster to thrive on? Some meadows offer very little in terms of CPRs, whereas others are very attractive for grazing. In order for a cluster to be blessed by a meadow with fresh grass, it has to be constructed by the different actors in the cluster. Some organizations, i.e. cluster organizations, are even set up as meta-organizations with the sole purpose of building the commons. Cluster policies tend to have a focus on interaction and collaboration (Rosenfeld, 1996, 1997), by constructing frameworks for localized networks (Morgan & Nauwelaers, 1999). Thus, it is not directed to firms directly, as traditional industry policy, but towards how firms interact, with other firms and with other actors on the cluster stage. As Diez (2001) puts it: “rather than an innovation policy for companies, it is a question of an innovation policy with companies”. So how should we envision the grass on the commons? We think it is fair to say that the common-pool resources we try to catch consist of at least four things: •some level of trust which allows for exchange of ideas and collaboration •some level of common identity stimulating construction and use of the commons • some type of structure facilitating meetings and networking – these can be seen as paths and bridges linking the various actors • some level of continuous traffic constituting the ground for crossborder networking and collaborative projects (between firms, between firms and the research community etc.), where new ideas, concepts, product, processes and services are being tried, tested and developed, i.e. what we refer to as the process of taking seeds of innovation to full fruition. 105 There is often a suspicion, especially among economists, against the role of collaboration in society. Should not firms compete? Of course they should, but as we see it we have two fundamental, and complementary, types of exchange mechanisms in society: the market and the cluster commons. If the marketplace is the place where buyers and sellers meet, with competition as the key mechanism, the cluster commons is the place where cluster actors meet, with cooperation as the main mechanism. And whereas markets have rapidly become more global in character, proximity is still fundamental to the functioning of the commons. Firms and other organizations have to live in both worlds. In earlier studies we have pointed to the “seven innovation gaps of clusters” (Sölvell & Lindqvist, 2011) limiting mobility, interaction and collaboration. One answer in many parts of the world has been to organize cluster activities. Thus, cluster organizations constitute a particular type of actor on the cluster commons. So what do they do? And do they deliver measurable results in term of paths, bridges and fresh grass of value to cluster firms? What cluster organizations do Cluster organizations around the world come in many shapes and forms. They differ in the way they are organized and governed (some have explicit members whereas others work with different sets of firms and organizations depending on the project), the way they are financed (various combinations of public and private funding), and what activities and services they provide (see Sölvell, Lindqvist and Ketels, 2003, for an overview). Some activities are more oriented towards building the fundamentals of the cluster commons, whereas other activities and services are geared directly towards connecting firms and other actors, e.g. initiating joint innovation projects. Such collaboration can be divided into two fundamental types: projects with an innovation focus, and projects with a business development focus (see Figure 1). All the three areas interact and overlap. 106 Figure 1. Three Types of Activities Performed by Cluster Organizations Cluster Commons Identity building and trust Vision and strategy for cluster General cluster networking Regional and cluster branding Innovation and R&D Business development Bridging innovation gaps (lobbying, HR upgrading, incubators etc.) New products and processes Market intelligence Commercial cooperation Trade fairs Internationalisation and export promotion Hence, we argue that cluster organizations rest on three pillars of activities. The first is about overall cluster identity and attractiveness. Here the cluster organization is deeply involved in building a sense of belonging and identity, general trust and networking; in short, building a commons. The second pillar relates more directly to R&D and concrete innovation projects, where the cluster organization helps build bridges and stimulate traffic across the innovation gaps. Bridging to public organizations can lead to improved regulation and redirection of public investments. Bridging to research can involve incubator services and commercialization of research results, and bridging to education can improve HR supply and upgrading inside the cluster. The third pillar involves business development among member firms. Typical objectives and activities include export promotion/ internationalization, joint trade fairs, joint purchasing and other commercial cooperation, often between SMEs not large enough to carry out these activities on their own. Clusters play a critical role in innovation processes among firms (Furman, Porter & Stern, 2002). To understand why, we must see the 107 cluster as a collection of different types of actors (Sölvell & Lindqvist, 2011). The most important is the firm. It is firms, and individual entrepreneurs, that take innovations to markets and subject them to the test of competition. Another type of actor includes research organizations, which produce new advanced knowledge. A third type is education organizations, such as schools and polytechnics. Universities are a special case, because they play the double role of being both research and education institutions. A fourth type is the capital providers, such as angel networks, venture capitalist and banks, who provide the financial resources needed for the exploitation of inventions and new business models. And, fifth, government and public bodies are actors that make and implement policy decisions about public infrastructure investment, regulations, cluster programs and so on, which is critical for the innovation climate. The public side includes many levels of government and a wide range of public agencies. The reason clusters are relevant for innovation is that when there is a critical mass in a location of a sector or industry, the different actors can support each other, and new ideas are formed in both planned and unplanned meetings and interactions. Through interaction within the cluster, conditions are more likely to emerge that are adapted to the needs of the firms, and that are conducive to innovation. Universities set up research groups that produce cutting-edge knowledge in relevant fields, and channel those findings to firms in the cluster or lead to spin-offs. Colleges offer specialized education programs and graduate students with skills particularly suited for working in the cluster. Capital providers become experts in technologies and skills related to the cluster, and they can provide “smart money” by being better at assessing risks and opportunities in the cluster. Local government and public agencies learn to understand the needs of the firms, and make decisions that promote the cluster, and removes obstacles to progress. In all these ways surrounding actors support firms and entrepreneurs, and make it easier for them to be innovative and competitive. Also, not least important, firms interact with other firms. Small firms interact with large firms; domestic firms interact with multinationals and so on. They engage 108 with each other as buyers, suppliers, and technology partners, but competing firms also attract staff from each other, they imitate each other at a fast rate, and firms in the surrounding cluster simply act as a source of inspiration to aim higher in competition, and to set more ambitious goals. Participation, engagement and ownership There are five main types of actors on the cluster stage, and between them there are paths along which actors can interact with one another. One path, or perhaps rather one set of paths, runs between research organizations and firms, another between government and firms, and so on. In an ideal cluster these paths are busy with traffic. People change jobs between actors, network across boundaries, bring news to others in formal and informal gatherings, discuss with others, and tie the cluster together in a thousand different ways. All this traffic helps make the cluster more dynamic. Knowledge is created, spread and shared. Collaboration ensures that resources are used in the best possible way. Coordination aligns the interests and actions of different agents. Of course, this definition shows a cluster commons in an ideal way. It is the kind of cluster everyone wants. Unfortunately, in reality most clusters don’t look like this at all. In real clusters, communication between different kinds of actors is massively flawed. Small firms who believe they have something new exciting to offer have a hard time even to be allowed to meet with the right people at a large enterprise. Large firms searching for a new supplier are more likely to look for an established international supplier, than to go searching among innovative SMEs located right under their nose. Policy makers often have only vague ideas about what business really needs. Researchers are more interested in academic publishing than commercializing their new findings. Schools formulate their curricula with little knowledge of what skills industry really needs. Entrepreneurs find it difficult to persuade banks to invest in new innovative businesses. Many business people, particularly in SMEs, would laugh at the idea to approach the local university to see if they have some skill or new technology they could use. In some cases a 109 robust commons has never been built and in other cases in has been ruined through the “tragedy of the commons” where everyone is utilizing it, but no one is prepared to invest in it. It is not difficult to understand that these connections will not just happen spontaneously. After all, the different types of actors have different roles to play in society. Universities are supposed to do research, not to serve as R&D departments of companies. Policy makers have responsibilities that go far beyond serving companies with whatever they require. Education organizations have many other stakeholders than firms to oblige. And firms are in business to make a profit for themselves, not to provide altruistic support to each other. Even so, with some additional effort put into coordination and collaboration, large benefits could be reaped, which now remain neglected. In other words, more often than not, clusters in reality do not live up to the potential that cluster theory grants them. Clusters possess tremendous potential, but in many cases, this potential remains largely untapped. At first, these immense missed opportunities may seem hard to accept. If the world is a place that is constantly moving towards an ideal equilibrium, i.e. a state of efficiently used resources, it seems unlikely that these kind of gross misalignments could endure. After all, why would clusters not make the best possible use of the potential they enjoy? Why should these possible benefits remain untapped, when all that is needed is a little interaction? The answer lies in the fact that interaction between agents is not such an easy thing to do. If all it would take were a simple phone call from one person to another, then clusters would surely be a lot more efficient. But in reality, there are a thousand reasons why that phone call never takes place. The policy maker doesn’t pick up the phone, because she doesn’t expect to hear any deeper insights from the industry of what they really need. If the college teacher talks to the business world, it is about finding placement positions for the students or arranging recruitment fairs, but certainly not to discuss the curriculum. The businessman has no idea what the researchers at the university are doing, he probably doesn’t know their names and he certainly doesn’t know within what departments they are 110 organized in. The researcher might want to see her latest discovery turned into a successful commercial innovation, but she knows that her career depends on publishing papers, and it will in no way be furthered by interacting with business people; in fact, it will be hampered. And if, by chance, the businessman and researcher would meet and discuss each other’s work, they would soon find that they speak different languages and have different mindsets, almost as if they were living in different worlds. What this all means is that there are obstacles to interaction, such as lack of trust or limited knowledge across actor boundaries. Obstacles make it difficult for actors to communicate with each other, to initiate collaboration, and to diffuse knowledge. It is like obstacles like not being aware of the other actors’ reality, and lack of incentives that prevent the research world to spread its new knowledge to the business world, and that stop policy makers from seeking advice from business people. Obstacles make traffic slow and awkward where it preferably should be rapid and easy. Obstacles isolate systems when they should be connected. In short, obstacles create gaps where there should be paths. The picture of the cluster that we sketched above, with its wide paths and its intense traffic is not what we often see. Real life clusters have obstacles, much like the rivers and streams that a path has to cross. These gaps, which are quite persistent, have great implications for innovation and competitiveness. It means that clusters despite their great potential for dynamic interaction between actors, often only exploits a small share of this potential. People do not make the most of the possibilities found around them, because they simply lack knowledge about what opportunity is nearby, they lack the networks to utilize it, they fail to initiate collaboration they would benefit from, and they fail to coordinate their actions with others. In short, people and organizations lack a commons. Without a lush commons, clusters will suffer from knowledge failures, network failures and cooperation failures, leading to innovation failures. 111 Where the Region comes in The most usual gaps inside the clusters that we have identified during the last decade are the following: •The research gap barring interaction between firms and research organizations •The education gap barring interaction between firms and education organizations •The capital gap barring interaction between firms and education organizations • The government gap barring interaction between firms and public bodies • The firm-to-firm gap barring interaction among firms in the cluster In addition there are two more gaps, external to the cluster, which are critical to cluster dynamics: • The cross-cluster gap barring interaction with firms in other clusters •The global market gap barring interaction with global markets Public support can help to correct for knowledge failures, networking failures and cooperation failures, and this is where cluster organizations come into the picture. Cluster organizations, financed through both public and private means, can bring different types of actors together and correct for some of the failures. They connect business with academia, education with industry, and large firms with small firms. They do this by providing activities and meeting places where common issues can be discussed and acted on jointly. They help the different actors overcome the obstacles and start talking to each other. In doing so, they get the traffic moving along the paths. One could say that a critical mission for cluster organizations is to build bridges (meeting places, forums, platforms) across the seven cluster gaps, and support traffic (meetings, innovation projects) on those bridges. It can do this more easily if it is not controlled by one type of actor. In that way, the gaps can be bridged and all actors can be attracted to invest in the commons, as the cluster organization does not “belong” to any particular actor only guarding their own interests. 112 But are there any real effects from these public-private clusters? As we mentioned above, in North Mid Sweden, one of eight EUdenominated regions in Sweden, regional programs have focused on innovation activities in clusters, ranging from process industries, such as forestry, paper and steel, to tourism and ICT. These programs have introduced organized clusters to stimulate inter-firm collaboration, and linking firms with research institutions (through incubators, test beds etc.), education institutions (through specialized education programs, new PhD schools etc.), and other important cluster actors. In order to evaluate the effects from cluster initiatives, we have developed an evaluation model based on three mutually reinforcing methods. Our goal is to measure both intermediary effects and final effects on firms participating in cluster activities. The intermediate effects cover different cluster gaps, hindering effective mobility and collaboration inside clusters, and also between clusters and the outside world. We measure performance related to six gaps: • The degree to which cluster activities improve inter-firm collaboration (Firm-to-Firm) • The degree to which cluster activities improve collaboration between firms and universities (Firm-to-Research and Firm-to-Education) •The degree to which cluster activities improve collaboration between firms and capital providers (Firm-to-Capital) •The degree to which cluster activities improve collaboration between firms and public actors (Firm-to-Policy) •The degree to which cluster activities improve collaboration between firms and actors in related clusters (Firm-to-Cluster) •The degree to which cluster activities improve collaboration in international markets (Firm-to-Global) We also measure final effects on firms participating in cluster activities. This is done through two methods. The first one is based on official accounting data for firms. Through the SIMPLER method we can measure firms’ performance compared to the overall regional performance of all businesses, and compared to a selected control group of firms in the same industries (not taking part in cluster activities). The financial performance of all member firms (formal 113 and informal membership in cluster activities) is accumulated into “cluster performance”. In total we measure 4 variables: • Competitiveness (efficiency measure which is compared to an overall Swedish baseline for cost of capital) •Value added growth •Profitability growth as a percentage of value added •Wage increase per employee A second method to measure direct effects on firms is based on survey data from managers of member firms. Here, they are asked to assess the impact stemming from work carried out through their cluster organization. In total we measure 6 variables related to the general performance of firms: •Sales •New or better products and services •Employment •Workplace equality •Workplace diversity •Sustainability If we take a look at the evaluation data over the period, we can conclude that cluster organizations contribute mostly to sales and innovation through new and improved products and services. The effect on employment, increased equality, workplace diversity and environmental sustainability is substantially smaller, but has grown in the recent years. But now let´s turn to the evaluation model with its different components. Building the cluster commons involves relentless work, and we should always expect free riders. To avoid the tragedy of the commons, many actors must be involved in the construction work, and cluster organizations play a very particular role in this endeavour. In our research we have now tried to measure real impact from such work. The test has been to look both at the building of bridges (as experienced by cluster firms), and the performance of firms that involve themselves in cluster activities. Do they perform better over time as a result from this work and are there any bridges built? 114 The simple answer is yes, but clearly some cluster organizations do it better than others. Data for this report cover the period 2005 – 2012, a period long enough to trace real results from the cluster programs. Over 30,000 employees in some 1,000 firms (2012) gather into 12 organized clusters, see Table 1. Table 1. Cluster Organizations in North Mid Sweden Cluster Organization Industry Start Year Paper Province Paper products 1999 Compare ICT 2000 Fiber Optic Valley Fiber optics 2001 Triple Steelix Steel 2003 Future position X Geographical positioning 2004 ITS Dalarna IT for logistics 2004 High Voltage Valley High voltage technology 2005 The Packaging Arena Packaging 2005 Stål och Verkstad Engineering and machinery 2006 Dalabit Prefab wooden homes 2007 Destination Dalarna Tourism 2007 FindIT Industrial IT 2008 In addition to private industry, including buyers, suppliers, service providers, and consultants, a wide range of related organizations, and three regional universities, also play important roles within the clusters. Compared to control groups, only one out of 12 clusters performed worse than the peer group in terms of value added growth. For profitability and wage increase per employee, only two out of 12 clusters performed below the control groups. Getting good results By using three complementary evaluation methods, we have been able to trace results for over one thousand firms engaging in cluster activities. Some organized clusters clearly perform better than others on almost all accounts, and one must ask why? Probably there are differences in the underlying cluster strength – where “the stronger 115 the cluster, the easier to arrange for cluster networking and innovation projects”. There are probably also other explanations, such as differences in cluster management quality, differences in support from local and regional government and so on. However, we think that one of the most pervasive factors is that of age and financial strength. Older clusters have built more muscles and deliver real results to member firms, whereas the younger and more thinly financed clusters struggle to make any noticeable impact. Some of the new cluster initiatives will never get off the ground and should disappear out of our sample, but at least they should first get a chance to show that they are capable of creating lasting results. Therefore, local and regional public actors should not spread their resources too thin, spending money on everything resembling a cluster fragment. Instead, they must offer enough financial resources, and other types of support, for the chosen organized clusters to takeoff. Results show large differences in performance among clusters across the three regions, leaving room for continued benchmarking and cross-cluster learning. Recently established cluster organizations throughout the three regions are almost wholly funded through public means. Over time clusters should be able to reach a more balanced financial situation, with a public part of around 50% - 60%, in line with international benchmarks. Private financial sources can include memberships, project co-funding and service fees. Top-down public initiatives should be met by bottom-up private initiative and company involvement; otherwise the initiative will never gain legitimacy, or lead to improved innovation performance within the cluster. In general, cluster organizations have made a difference when it comes to bridging innovation gaps, particularly the inter-firm gap. The innovation gaps were decreasing until the 2009 crisis hit, but there are worrying signs of increasing gaps again, for example the Firm-to-Research gap. Gaps to capital providers have not been attended to. Among the group of 12 clusters, almost all perform financially better than their control groups. And, it is interesting to note that financial performance seems to go hand in hand with the innovation gap performance and general firm performance as measured through surveys. 116 Moving over to the role of cluster organizations, we want to point to the fact that these organizations are newcomers on the regional scene, with the clear purpose of building cluster commons, and to strengthen innovation cooperation. Thus, they can be seen as a complementary policy instrument to science parks, incubators and other bridge builders. Some cluster organizations are active in high tech areas (e.g. IT, geographical positioning systems), whereas others are in more traditional industries (paper products and prefab homes). Some have a stronger service focus (tourism). Thus, cluster organizations can facilitate rejuvenation of traditional sectors, but also help in building emerging sectors in a region. The need for increased cluster dynamics is as important in emerging industries as in mature industries. Firms in all clusters can, if they innovate and upgrade their competitive advantages, compete in international markets. Interview data confirms observations from the survey and SIMPLER. However, a couple of interesting effects emerged from the data. For example, in several cases the large impact from the organized cluster work did not materialize in the target area (e.g. enhancing joint innovation projects), but in other areas (e.g. reaching international markets). In other cases firms expected that joint cluster activities would lead to contacts with other firms, but in effect led to contacts with university research and students, or got them involved in policy dialogues that they had never accessed before. Conclusions The organized clusters have, through their many activities, helped to make the clusters more visible in their region, particularly to policymakers. The more mature clusters tend to have formal membership and the financing is more varied. More recently established cluster organizations typically rely on public financing. Also, as expected, firms active in cluster activities (formal or informal “members”) in well-established clusters, report more satisfactory results than members of more recently established organizations. Introduction of cluster organizations adds new actors onto the regional stage. This entry is not unproblematic in that established private and public 117 organizations (at the local, regional and sometimes even the national level) might feel redundancy and competition. Cluster initiatives and organized clusters have become commonplace all around the world. As we gain more knowledge about the results they deliver, new research and evaluation work can help to improve cluster policies and programs, and support cluster management in their endeavours. Thus, it is our sincere hope that this chapter will act as a source of inspiration to cluster managers and policy makers around the world, in their work of building cluster commons and more innovative firms. REFERENCES Sölvell, Ö., Lindqvist, G. (2011) Organising Clusters for Innovation: Lessons from City Regions in Europe Lyon: Grand Lyon CLUSNET Final Report. Asheim, B. T., Gertler, M. S. (2003) the Goegraphy of Innovation – Regional Innovation Systems. In J.Fagerberg, D. C. Mowery & R. R. Nelson (Eds.), The Oxford Handbook of Innovation. Oxford: Oxford University Press. Asheim, B. T., Cooke, P., Martin, R. Eds. (2006) Clusters and Regional Development: Critical Reflections and Explorations. Abingdon: Routledge. Audretsch, D., Feldman, M. (1996) Innovative clusters and the industry life cycle. Review of Industrial Organisation, 11 (1996), pp. 253–273 Cooke, P. (2002) Knowledge Economies. Clusters, Learning and Cooperative Advantage. London: Routledge. 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(1997) The learning region: institutions, innovation and regional renewal, Regional Studies, 31(5), pp. 491–503. Morgan, K. and Nauwelaers, C. (Eds.) (1999) Regional Innovation Strategies. The Challenge for Less favoured Regions, Regions, Cities and Public Policy Series. London: Regional Studies Association. Ostrom, E (1990). Governing the Commons – The Evolution of Institutions for Collective Action. Cambridge University Press. Porter, M., E. (2003) The Economic Performance of Regions, Regional Studies, 2003 Porter, M., E. (1990) The Competitive Advantage of Nations. New York: The Free Press. Rosenfeld, S.A. (1996) Does cooperation enhance competitiveness? Assessing the impacts of interfirm collaboration, Research Policy, 25, pp. 247– 263. Rosenfeld, S., A. (1997) Bringing Business Clusters into the Mainstream of Economic Development. European Planning Studies 5 (1). Swann, G., M., P (2006) Cluster and hinterland. In B. Asheim, P. Cooke & R. Martin (Eds.) Clusters and Regional Development: Critical Reflections and Explorations. Abingdon: Routledge. Sölvell, Ö., Lindqvist, G., and Ketels, C. (2003), The Cluster Initiative Greenbook, Stockholm: Ivory Tower Publishers. 119 120 ANDRÉS RODRÍGUEZ-POSE The role of institutions in regional development Few will dispute these days that institutions matter for economic development. However, one thing is to acknowledge that ‘institutions matter’, another is agreeing on what institutions are, and on which institutions matter for development. The concept of institutions tends to be subjective, controversial, and difficult to operationalize. As Bardhan (1996, p. 1) puts it, “there are still many differences among reasonable people on which institutions affect the process of development and how”, raising the question of how we can intervene in the development processes of a region through institutions. In order to address this question, we must first understand what is understood by institutions. Defining institutions is notoriously difficult, and the current literature on the topic far from agrees on a common definition. Most literature adopts a relatively minimalist definition of institutions. The most commonly cited definition is that by North who describes institutions as “the rules of the game in a society; (and) more formally, (as) the humanly devised constraints that shape human interaction” (NORTH, 1990, p. 477). This definition is however far from universally accepted and implies equating institutions to basic formal institutions. Formal institutions (also known as ‘hard’ institutions or ‘society’) can be regarded as universal and transferable rules and generally include constitutions, laws, charters, bylaws and regulations, as well as elements such as the rule of law and property rights and contract and competition monitoring systems (NORTH, 1990; FUKUYAMA, 2000, p. 6). 121 However, as Amin (1999, p. 367) underlines, any economy is moulded by “enduring collective forces”, which include “formal institutions such as rules, laws, and organization, as well as informal or tacit institutions such as individual habits, group routines and social norms and values”. Informal institutions (also known as ‘soft’ or ‘community’ institutions) include a series of features of group life “such as norms, traditions and social conventions, interpersonal contacts, relationships, and informal networks” (RODRÍGUEZPOSE and STORPER, 2006, p. 1), which are essential for generating trust (FUKUYAMA, 2000, p. 3). They tend to arise spontaneously through repeated community interaction and prisoner’s dilemma type decisions (FUKUYAMA, 2000) and social capital accrues as a result of this interaction. In this respect, the dominant view of institutions outside mainstream economics is closer to that of Hodgson (2007), who defines institutions as “enduring systems of socially ingrained rules” (p. 331) and implies that “institutions cannot be reduced to specific organisations” (STORPER, 1997, p. 268). The majority of the literature looking at the relationship between institutions and development generally assimilates institutions with formal institutions, such as the rule of law or the protection of human rights and private property (e.g. RODRIK et al., 2004). These studies tend to be relatively robust in their results, finding that an absence of basic formal institutions has a detrimental effect on economic development. However, once basic formal institutions are in place, the relationship between institutions and economic outcomes becomes much more complex, fuzzy, and difficult to isolate. Despite a general belief that informal institutions matter for economic development, most analyses by economists about the impact of different types of informal institutions on economic development in advanced countries find – with a few exceptions (e.g. TABELLINI, 2010) – that the overall effects of informal institutions on economic activity and welfare tend to be negligible. Indeed, the dominant view is often times that informal institutions are second best to or incomplete substitutes for formal institutions and can only prove useful for economic development in either cases of a serious absence of, or in the presence of inadequate formal institutions (DURLAUF 122 and FAFCHAMPS, 2005). Despite the absence of solid evidence linking institutions – and, in particular, informal institutions – to regional economic development, there is a firm belief by institutionalists that informal institutions, such as culture, history, religion or identity, play a non-negligible role on the potential of any territory to develop economic activity. Local and regional institutions are deemed to be much more than simple regulators of economic activity and to promote development and growth through creating the necessary ‘orgware’ (VÁZQUEZBARQUERO, 1999) – that is, the adequate conditions for investment, economic interaction, and trade, that, at the same time, reduce the risk of social and political instability and conflict (JÜTTING, 2003). By lowering uncertainty and information costs, institutions are believed to smooth the process of knowledge and innovation transfer within and across regions and improve the conditions for the development of economic activity (NORTH, 1990, 1995; VÁZQUEZ-BARQUERO, 2002) and to shape the incentives and disincentives which contribute to establish an ‘adequate’ balance between coordination and competition among local economic actors, hence facilitating the learning process (DEI OTTATI, 1994; NORTH, 1995). Formal and informal institutions help territories to adjust and react to change, generating a degree of ‘adaptive efficiency’ that highlights the willingness and capacity of local actors to adopt new knowledge and to engage in innovative and creative activities (NORTH, 1990). Institutions more than any other factor determine the learning capacity of any region (MORGAN, 1997). Place-based habits, conventions and routines generate an institutional capacity which determines the ability – or lack of it – to learn and adapt to changes and to seek joint solutions to problems (MORGAN, 1997, p. 496). Many researchers working on institutions have consequently linked the potential outcomes of local and regional economic development strategies to the density or thickness of local informal institutions (e.g. HUDSON, 1994; AMIN and THRIFT, 1995). Storper (1997), for example, underlines that economic development and growth 123 depend, to a large extent, on shared conventions embedded in the territory through the positive externalities generated by local institutions. These sort of virtuous informal institutional arrangements have been frequently described in the formation of successful industrial districts in central and northern Italy. The unique institutional setting of this area, operating both at the local and at the regional level in regions such as Emilia-Romagna, Tuscany, or Veneto transformed what could have been simple agglomerations of small- and mediumsized business into dense networks of externalities at the heart of the development of competitive economic activities (TRIGILIA, 1990). This dense ‘institutionalization of the market’ (TRIGILIA, 1990), characterized by strong communitarian bonds, and the presence of a shared political, social, and cultural identity, contributed to the generation of the necessary ties of cooperative and competitive behaviour among economic actors and to the promotion of stable networks of inter-firm relations (DEI OTTATI, 1994). Taken to its limits, ‘institutional thickness’ – or its closely related term ‘institutional capital’ (HEALEY, 1998) – determines to a great extent the development potential of any territory. Institutionalists believe that the greater the density of combinations of ‘intellectual capital’ (i.e. knowledge resources), ‘social capital’ (trust, reciprocity, cooperative spirit and other social relations), and ‘political capital’ (capacity for collective action), in brief, the greater the ‘territorial capital’ (CAMAGNI, 2009) within any given region, the greater the potential for economic development and growth (AMIN and THOMAS, 1996; MORGAN, 1997; COOKE and MORGAN, 1998). Thus, acknowledging the importance of institutions would lead to development strategies more responsive to the needs of the local institutional environment. This implies taking greater consideration of the functioning and needs of local institutions in the design and implementation of the strategy and continuously working with them in order to improve the economic efficiency and returns of any development intervention (VÁZQUEZ-BARQUERO, 1999). Otherwise, the risk of failure of any development strategy becomes ever present. 124 Building institutions into policy But how can institutions be modelled into policy? As Farole et al. indicate, “there are few systematic lessons from the literature as to how policy can improve or build institutions, and indeed, the widespread vagueness about the subject carries a risk of squandering public funds” (2011, pp. 1103-04). The only elements that are clear is that: a) Institutions are crucial for economic development and deserve to be considered in any development policy and that b) Institutional intervention “cannot be done via a ‘one size fits all’ policy framework or simplistic criteria for intervention” (FAROLE et al., 2011, p. 1101). In effect, mimicking ‘one size fits all’ regional development strategies in what are widely different institutional contexts is bound to be counterproductive, as a strategy which has worked in one region may not necessarily deliver in another. There are countless examples of successful development strategies being transposed to different territories not working, and the mechanisms for this failure are relatively simple. If we were to compare regional economic development to a bicycle, a well-designed and functioning development strategy would need two well-rounded wheels: a back institutional wheel with efficient formal and informal institutions propelling the bicycle forward and a front development strategy wheel tailor-made to match the institutional environment in which the development intervention takes place (Figure 1). This will allow a territory to move forward and develop, minimising the potential fiction between institutions and strategies. Figure 1 Institutions Strategy 125 Unfortunately, this is seldom the case. More often than not, development strategies are transferred from one place to another with little regard for local institutional conditions, often in the hope that a well-rounded and ‘tried and tested’ strategy will not only deliver greater economic development, but also transform the institutional setting itself. However, this rarely delivers and the outcome is generally either a mismatch between the strategy and the institutional setting or a situation where institutions and strategy undermine one another. Development strategies need thus to understand and be specifically tailored to the potential of place-bounded institutions in order to make the most of intervention in human capital, infrastructure, or innovation (VÁZQUEZ-BARQUERO, 1999, p. 85). This implies concentrating any development strategy rather than on the overall institutional environment, which is embedded in higher level institutions, such as culture and identity, on institutional arrangements, which refer to place specific customs and procedures that shape interaction, in general, and economic exchanges, in particular (MARTIN, 2000, pp. 79-80). Regional development intervention should be mainly concerned not with the institutional environment that shapes the unique character of any territory (attempting to change the idiosyncrasy of any territory is not only futile, but is also bound to encounter serious opposition and end up in failure), but with the institutional arrangements which represent barriers for the efficiency of other factors influencing economic development. In particular, development intervention will be more successful when it is concerned with the type and quality of institutions needed for any other type of development intervention to take hold. When local institutional arrangements hamper, for example, equal access to education, training and skills; when excessive social polarization undermines the potential for entrepreneurship; when impacted information or principal-agent problems affect the smooth development of economic activity; when rent-seeking, insider-outsider problems, and clientelism damage the economic development of a locality, dealing with the specific institutional bottlenecks which limit the potential of a territory is bound to be much more effective than concerns with the culture or the nature of a locality or region. As a 126 consequence, regional institutional intervention needs to adopt the form of principles or guidelines that can be moulded into a large diversity of place-based development policies. These principles and guidelines need to be aimed at disrupting existing lock-in mechanisms and the set of perverse incentives that may be at the bottom of the relatively low returns of past development intervention. This also means the avoidance of prescriptive overarching rules applied to all territories, which can end up by being more counterproductive than beneficial for economic development. Hence, development strategies will need to be specifically tailored to the conditions of different regional institutional arrangements which shape the generation, reception and absorption of high quality human capital and innovation (ENGWALL and KIPPING, 2006), thus requiring an in-depth understanding of local conditions and an assessment of the feasibility of different types of interventions under current institutional circumstances (BARCA et al., 2012). In particular, this involves a greater interest on local capacity building, with more focus, at least in the initial states, on process than on outcome indicators, as it is impossible to disentangle different institutional outcomes associated with capacity building. The main aim of building local capacity should be to promote local embeddedness and to make the planning and development process much more inclusive. This requires making local actors more capable and responsible for the planning and development process and ensuring that this process responds to the true needs of any given territory. The goal of this type of institutional intervention becomes thus, in an initial stage, radically different from that of traditional top down strategies. Rather than to seek to achieve greater growth with often limited success, the initial goal becomes to help regions ‘reinvent’ themselves, changing local contexts from activity-hostile and innovation- and risk-averse into activity-friendly and innovation- and risk-prone. However, given the nature of institutional intervention, it is likely that some regions will be able to ‘reinvent’ themselves better and faster than others. Whether regions can ‘reinvent’ themselves through institutional intervention will depend on a series of factors, 127 including the starting conditions and institutional bottlenecks, the conflict-solving capacities of pre-existing situations, as well as on the strength and direction of intervention. This involves intervening both in terms of improving formal or ‘societal’ institutions and ‘informal’ or communitarian institutions. The starting institutional conditions of each region will determine whether the former or the latter type of intervention is needed, although in most cases, institutional intervention will have to focus on both types of institutions in order to generate an ‘institutional migration’ that would favour the development and sustainability of economic activity. Does this mean that we need to go from ‘one size fits all’ to purely ‘tailor made’ context-specific policies? A complete swing of the pendulum could do more harm than good. Going to a local tailor to order a suit is bound to be more expensive than buying it from a local shop and not all local tailors may have the quality of a, let’s say, Saville Row tailor. Hence, resorting to local organisations and actors to shape development strategies may leave us with substandard policies, especially in lagging regions, which are often lagging because of institutional failure. Going to a Saville Row tailor is yet likely to be much more expensive – certainly not all regions and territories could afford it – and the additional cost may not justify the outcome. In addition, ‘tailor made’ approaches to development conducted by external agents are likely to suffer from insufficient local knowledge and will, inevitably, add complication to the implementation and the monitoring process. The solution may come via an intermediate route: buying relatively high quality suits – i.e. suits that adapt patterns of renowned designers to local tastes – at decent prices in a shop that provides a reasonable range of sizes. In development terms this would mean the setting up by international organisations, supra-national institutions, or national governments, in a multiscalar way (GERTLER, 2010), of a series of guidelines aimed at facilitating local capacity building, increasing participation in the development process, increasing transparency and accountability and minimising corruption – and, in numerous occasions providing technical, financial, and logistic support – while leaving sufficient leeway for the constant adaptation 128 of these institutional and general development strategy guidelines to local conditions and for the development of interaction and collaboration through networks based on different types of proximity and reciprocity (HAMDOUCH and MOULAERT, 2006, p. 43). The issue of scale is therefore crucial. Supra-national and national development strategies, while providing guidelines for shaping economic behaviour and interaction which can be easily comparable across spaces, need to be flexible enough to allow for the adaptation of any form of intervention to locally-specific institutional frameworks (HALL and SOSKICE, 2001; CROUCH, 2005). In other words, supra-local or -regional strategies need to allow for sufficient wiggle room in order to maximise the potential for development of local institutional arrangements and adapt to changes in these arrangements. This approach is, however, not devoid of risks and complication as it implies greater variation in policies and strategies and a ‘true’ principle of subsidiarity. It also means empowering and giving more control of decision-making of the development effort to lower tiers of government and formal institutional organisations at the local level and being open to the reality that many different and even contrasting institutional arrangements may be needed in order to achieve sustainable development. This may also imply greater moves from government to governance for the implementation of development strategies and a much greater resort to genuinely bottom-up policies, empowering individuals, encouraging voice, and mobilizing all local institutional resources. In sum, the best regional development strategy is likely to be one that acknowledges institutional factors, their variability and limitations and attempts to address the potential shortcomings of local and regional institutional arrangements in a theoretically- and empirically-informed, yet place-specific, manner. 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His main interests are the role of institutions for regional development and the relationships between the state, regions, and municipalities. Fredrik Rakar has a Dr.rer.pol in social sciences from Osnabrück University and is currently programme manager at Reglab Sweden, in charge of capacity building within the areas of innovation, cluster development, public administration and research. He has a background as an organizational consultant and evaluator, and has previously been a research fellow at both the University of Sussex and at SADEV (Swedish Agency for development Evaluation). Jan Edling now works as an independent consultant through his company Flexicurity, but was previously an analyst at VINNOVA, Swedish Agency for Innovation Systems, Research officer at the Swedish Social Insurance Offices Confederation and a research officer at the Swedish Trade Union Confederation, dealing with social policy, consumer policy, wage policy, labour market policy, immigration policy and industrial Policy for almost 20 years. His in depth systems knowledge has made him one of the most appreciated and outspoken analysts in Sweden. 133 Monika Jönsson is coordinator for business development at Region Dalarna. She has a PhD in Human Geography and Planning from Stockholm University. For 12 years she has been active in Dalarna as a Regional Adviser, specializing in cluster development, smart specialization, innovation and renewal in business life. Monika Jönsson is also engaged in Reglab’s innovation activities. Christian Lindell is an analyst at Region Skåne, with focus on the areas of skilled labours supply, functions of labour markets, and industrial policy. He has previously done some research in economic geography and worked with issues of regional development since the 1980’s. Anna Lindberg is the acting deputy director of regional development at the County council of Norrbotten. She has a PhD in work life organisation from Luleå Technical University and has played a vital role in the transformation of Reglab to a membership based organization. Lars Niklasson is Associate Professor of Political Science and Department Chair at Linköping University, Sweden. He has previously taught at the universities of Uppsala, Sweden and Pittsburgh, USA. Before joining Linköping University he was a consultant for Ramböll Management Consulting and the Technopolis Group, specialising in regional development policy and innovation policy. He is an advisor to Region Skåne on the merger of regions in southern Sweden and does research on the challenges faced by Swedish regions. He is also a national expert for OECD on Local Job Creation. Örjan Sölvell, Professor, has since 1979 been active as a researcher and lecturer at the Stockholm School of Economics, SSE, and since 2001 he is also a Senior Associate at the Institute for Strategy and Competitiveness at Harvard Business School, an institute led by Professor Michael E Porter. In 2005, he set up a new research institute at SSE, the Centre for Strategy and Competitiveness, CSC. He is also the acting director of the Cluster Observatory. 134 Mats Williams is a Senior Executive Fellow at the Centre for Strategy and Competitiveness in Stockholm since 2011. With a background in industry, he has been a cluster manager for over a decade. In recent years, Mr Williams has acted as a coach and advisor to regional and national policymakers, cluster managers, and cluster program leadership around the world. Andrés Rodríguez-Pose is a Professor of Economic Geography at the London School of Economics, where he was previously Head of the Department of Geography and environment. He is PresidentElect of Regional Science Association International and a regular advisor to numerous international organizations. Amongst many editorial tasks, he is the editor of Economic Geography, and sits on the editorial board of 27 other scholarly journals, including many of the leading international journals in economic geography, human geography, regional science, and management. 135 136 This book describes how the prolonged structural reform in Sweden has forced regions to develop their institutional role and capacity in an explorative way. As the national government has withdrawn from strategy formulation and decision-making in regional policy, and more issues on the local level of governance have to be coordinated regionally, the demands on the Swedish regions’ institutional capacity have increased. In order to meet these demands and overcome regional disparities in capacity and resources, a laboratory for knowledge-sharing and capacity building called Reglab has been established by the regions. Based on the principles of a participative approach to learning, strong ownership by members and a bottom-up perspective on regional development, this inclusive model of capacity building facilitates policy implementation, and functions as a balancing and redistributive measure between the regions. In this book we have asked the regions to describe how they have dealt with the challenges of regional development in various policy areas, and how they have developed their own organizations in doing so. The book concludes with a chapter by Professor Andrés Rodríguez-Pose, which highlights the importance of strong institutions in regional development, and demonstrates how policy and institutional capacity have to be combined in order to have a real impact. ISBN 9789198212204 www.reglab.se 9 789198 212204