Products of - Devolli Corporation

FOR DECADES WE HAVE BEEN AND
CONTINUE TO REMAIN LEADERS IN
KOSOVA MARKET, KNOWN FOR OUR
DIVERSE AND PRODUCTS.
The “Devolli” Company was established by Ibrahim Devolli in 1990. Initially it was known as “Devolli
Commerce”.
Times were challenging when in the beginning of 1990’s, Ibrahim Devolli found the strength and the courage
to invest in Kosova, starting as a small company with 30 employees and very simple technology. The
company, to date, grew more than tenfold and currently is a well-known regional corporation with more than
500 employees and state of the art technology, operating as the prominent “Devolli Corporation”.
Since its establishment in 1990 the company was continuously innovative with its products and production
technology, aiming always to meet clients’ needs and to remain a prominent leader in the market.
Opening of the furniture
showroom
Company
establishment
1990
1989
Opening of
polyurethane factory
1992
Opening of the polyurethane
factory in Albania
1995
Opening of the factory for
coffee production
“NewCo Shock Absorbers” factory
bought by Devolli Corporation in
Prishtina
2003
2011
Production of
mattress springs
1994
Opening of the
Customs Terminal
2000
HISTORY
“Devolli Corporation” was established in 1990, initially
registered as “Devolli Commerce”.
The beginnings of Devolli are closely linked to the general
Kosovo mindset, which is known for its aspiration to
develop and strengthen private economy.
Currently, “Devolli Corporation” is one of the main
contributors of economic development in the region of Peja
and elsewhere.
“Devolli Corporation” is proud of its long experience and its
proven record of quality standards.
We are committed to continue to gradually enhance and
expand our production program and service portfolio,
consisting of a wide range of activities, but at the same
time to maintain a stable status of assets.
Opening of the
first Coffee Shop
in Prishtina
2009
“Emin Duraku” factory bought by
Devolli Corporation in Gjakova.
2012
After so many years of business experience and continuous
growth, “Devolli Corporation” is ready to face technological,
economic and ecological challenges of the future.
Moreover, owing to its modern technology, management
and development strategy, “Devolli Corporation” is ready
to meet clients needs for qualitative products at any given
time or moment.
Currently, “Devolli Corporation” has a qualified staff of
managers and employs more than 500 people focusing to
meet clients needs.
The management aims to increase the number of employees
to thousands in mid-term future.
With its comprehensive network, “Devolli Corporation”
manages to supply with its products and services all parts
of Kosovo, Albania and Macedonia. Slowly but steadily, the
company is expanding its exports in other countries as well.
&
Mission
Vision
Products of “Devolli Corporation” to
become first choice of customers and to
be present everywhere where business
activities are carried out
Ideas, life and especially business practices of Mr.
Ibrahim Devolli were guidelines for me as one of his
inheritors.
Our road to success can be described in few words:
relentless work, modesty, respect for customers (and
to all people) and keeping in line with the economic
development. I sincerely believe that future generations
will keep the tradition that generated permanent success
for me and for all of us.
I had the honour, the privilege and the pleasure to work
side by side with Mr. Ibrahim Devolli since the beginning
of the company in 1990, then known as Devolli
Commerce.
His ideas and creativity, his vision and hard work
were always rewarded with great results. Therefore,
I feel privileged that I was part of development of the
company that continues to keep up with the tradition
of the founder, now by his heir, holding always to these
principles:
HARD WORK, MODESTY, RESPECT FOR EVERY
MAN AND KEEPING UP WITH TIME AND ECONOMIC
DEVELOPMENT.
BASIC VALUES
Quality of our products and services relies
on the quality of our people.
We at Devolli Corporation, with all our staff, aspire
to ensure satisfaction of our clients and achieve
continuous growth by providing products and
services of highest quality. We are committed to
become symbol of trust, quality and values.
“Quality of our products and services relies on the
quality of our people.”
“Our main objective is to be the best”
A combination of talent, learning, know-how,
experience and passion of our people made it
possible for us to become what we are today.
Our main objective is to be the best in quality,
services, supplies and distribution, providing our
customers with the best possible quality of products
and services.
Our company’s strength relies on two main assets:
our brands and our people.
Working environment helps professional growth of
our staff and healthy relations between colleagues.
BASIC VALUES, QUALITY, STRAT
QUALITY RESPONSIBILITY, STAFF
SOCIAL
The quality is the key for creation
and protection of our brands.
Our team of experts, in line with market requirements,
conducts market needs analysis and based on results,
sets the concept for the new product.
CUSTOMERS
Quality control is conducted by a professional team
who provides the highest level of analytical support.
Each client has his specific needs
and every supplier must listen
carefully to these needs and
make them part of everyday life!
Differentiation of our products is one of the main points
where we are focused.
Satisfied costumers, together with satisfied staff, are
the most valuable asset of the company.
Creating and producing a safe and desired product is a
complex process of different steps and phases.
Customers are our greatest value, therefore we dedicate
them special attention, and we communicate openly
and responsibly with them so we could establish trust
and mutual respect.
STRATEGY
Devolli Corporation strategy is based
on the following segments:
Customers’ relations
Product management
Quality
Loyalty of staff
Staff and community development
Sales progress
Research and Development and cost control
Having wonderful relations with customers we try to
increase our investments and offer them innovative
products and services, aiming at a long-term
relationship with them.
We try to provide the maximum through our know-how
in different industries, from production to consumption.
TEGY, CUSTOMERS,
F THE TEAM
SOCIAL
RESPONSIBILITY
We at Devolli Corporation try to achieve the highest
standards of social responsibility. Moreover, we have
always believed in the importance of creating a large
and sustainable company that provides different
innovative products and services.
Our strategic dedication includes responsibility
towards our staff, business partners, environment
and responsibility towards the public sector.
Considering our growth as an integral part of
development of society, we place contribution to the
society in the heart of our business philosophy.
THE TEAM
We are proud of the team’s spirit and we are dedicated
to establish a winning team made of equally relevant
players.
This is the road towards fulfillment of our joint aims, a
road where we are prepared to face every challenge
that we encounter.
STAFF
The value of a company will grow
only if it gives additional value to others.
At Devolli Corporation, we carry our daily duties as a
family, based on our basic values, where team work
and relations between staff are our main points.
Until 2012, Devolli Corporation employed about 500
staff of different qualifications; in future we expect this
number to grow further.
Close cooperation between managers and staff,
including the working environment, enables Devolli
Corporation to continue with growth in every aspect.
On of the most important pillars that we at Devolli
Corporation pay specific attention to, is career
advancement for all employees.
&
Products, services, investments,
memberships
COFFEE FACTORY
THE FACTORY OF SPONGE, INNER SPRINGS AND MATTRESSES
RELAX NOTTE
SERVICES
EXPORTS
DISTRIBUTION
INVESTMENTS
“Shock Absorbers
Factory”
Prishtinë
“EMIN DURAKU”
Gjakovë
MEMBERSHIPS
CUSTOMS
TERMINAL
EXCLUSIVE DISTRIBUTOR
Brands of
products.
“Devolli
Corporation”
are
consumers’
Products are produced, distributed and sold in
Kosova and throughout the region: Albania,
Macedonia and further in Europe and United
States of America.
By regular investment in technology, respecting the
current trends of world coffee markets, but having in
mind the desires and expectations of our clients, the
Company has continually been creating top quality
products.
Respecting the customers’ desires and offering them more than just
taste, Devolli Princ Caffe has developed an entire concept of coffee
enjoyment. We offer best quality, finest aesthetic delight, availability
at the right place, right time and right delicious taste.
We attempt to create even more innovative,
modern and attractive products, perform
market research and introduce new
technologies to the manufacturing process.
Our team of experts performs daily quality
control and constantly strives towards
creating original recipes.
Today Devolli Princ Caffe is one of the most
successful brands in Kosovo.
When drinking coffee we want not only to
prolong the experience, taste and adjustment
but create many new moments as well.
We enjoy pleasant moments with qualitative
coffee.
Since 2003, Devolli Princ Caffe cooperated
with coffee producers from all over the world,
in order to select the best coffee of European
quality standards.
In Peja Factory, we do traditional roasting of coffee
and perform quality control, focusing on taste and
constant flavour.
Packaging is an asset for Devolli Princ Caffe as it
contains several layers to conserve the aroma for
a longer time and is resistant to sun and humidity.
Our Turkish coffee is certified by HACCP and ISO
standards.
Our coffee products are certified in
accordance with HACCP and ISO
Devolli Corporation applies ISO and HACPP
certified management procedures, supported
with modern technology and leadership of
trained and qualified staff.
HACCP is a management system where the
food safety is addressed through biological
and chemical analysis and control, physical
dangers during raw material processing,
procurement and training, until the production,
distribution and use of end products.
HACCP is designed to be used in all segments
of food industry, from growing, yielding,
producing, distributing and preparing food for
consume.
t
ISO 9001: 2008 sets the criteria for quality of
management system and is the only standard
that can be certified in a family (although
this is not a requirement. It can be used in
every organization, regardless of its size
and regardless of the industry or nature of
business activities.
In fact, ISO 9001: 2008 is implemented by more
than one million companies and organizations
in more than 170 countries in the world.
Use of ISO 9001: 2008 helps costumers to
obtain good products and services that
bring many business benefits. Standards are
based on a number of quality management
principles, including strong focus on
customers, motivation and engagement of
higher management, and the process of
continuous access and improvement.
“Everyone needs something more, something
that fulfills, that gives energy and support, in
the morning, during the day with friends and
every moment or occasion”
DEVOLLI PRINC CAFFE
It is an original mix of original and selected beans of coffee, in compliance with unique recipes
and designed for those who enjoy strong and traditional taste of coffee, black with tasty cream.
It is the most sold product from the Devolli Princ Caffe and the most sold coffee product in our
country. It is sold in regional countries as well.
A cup of Turkish coffee is an irreplaceable embodiment of friendship, love, taste and tradition...
We are proud that we hold to this tradition with Devolli Princ Caffe Turke, a coffee that is
ingrained in Kosovar homes more than any other coffee product.
Due to the cream layer it makes, Devolli Princ Caffe Turke remains warm for a longer
time, enduring the pleasure of drinking it.
The pleasure of drinking our Turkish coffee has only one synonym. It is, LEZET
(Turkish-pleasure) and FRESHNESS.
The success of Devolli Princ Caffe Turke is based on the beans of highest
qualify of world coffee that are carefully selected, roasted, blended and
packed in a qualitative packaging that contains flavour, taste and freshness.
We at Devolli Princ Caffe believe that there is nothing better than a warm
cup of Devolli Princ Caffe Turke.
Packages: 100 gr., 200 gr., 500 gr., 1000 gr.
RENDITJA
PRINCE GOLD
ESPRESSO
GRANDE
AROMA
Espresso gold is a wonderful mix, and is
roasted in Italian style. With our expertise
and technique in coffee industry you cannot
expect anything else other than a sweet
espresso, aromatic and very tasteful.
With its wonderful and pleasure providing
taste, gold espresso is served very well as
espresso, cappuccino or macchiato. Its
cream makes it even better.
Grande Aroma is a special mix of roasted
coffee of premium quality with blended
coffee, made of carefully picked beans
with pleasant taste and flavour.
Grand aroma makes wonderful coffee or
espresso cream.
Everything starts with the famous Prince Espresso that enables you
to enjoy your preferred coffee. Its pleasant taste gives you pleasure
and kind moments whenever you drink it, in the morning, during
the day, or in the evening.
DOLCE AROMA
Prince Espresso is a mixture that gives you the opportunity to taste
the highest quality of espresso.
Prince Espresso made many tests and tried to find the best recipe and
appropriate mixture based on research and development. This way we
came up with highest quality espresso made of the most qualitative
coffee beans, in accordance with costumers taste.
With a wonderful design of packaging, qualitative mixture and
reasonable price, this product will win the hearts of true admirers of
espresso coffee, without any doubt.
Prince Espresso is produced with the highest capacities and is
distributed all over Kosovo, Albania, Montenegro and Macedonia.
Roasted with care, cooled and packed under vacuum, it brings a
unique and endurable taste.
By now, you have most probably tried Prince Caffe Espresso. You can
drink it everywhere, in every corner, in every coffee bar.
This shows undisputable success of Prince Espresso that now stands
for a leader in the new civic culture of espresso that is being established
in Kosovo. This success is a proof of the unique quality of our coffee.
Millenium
Coffee is the best choice that reacts immediately and
motivates us, bringing us power, energy and refreshment.
Not everybody knows how to make great coffee. In order
to make the best and the most tasteful coffee, one should
know how to pick the best coffee beans, to posses the
best and the most modern technology to process it and
to know how to preserve the quality and the aroma of the
coffee bean, until it is served in a cup.
At Devolli Corporation, since 2003, we are cooperating
with leading world producers in order to obtain the best
coffee and use the best recipes of the coffee technology.
Espresso packaging: 1000 gr
Turkish coffee packaging; 500 gr, 100 gr
Turke Paketimi: 100 gr, 500 gr
“Processing and coffee care in your cup”
PRINCE COFFEE SHOP
“Coffee is the best way of learning new tastes, people and qualities from all over
the world. We would like to share this world with you”.
In November 2009, “Devolli Corporation” opened its first Prince Coffee Shop in Prishtina.
Based on its excellent performance and great success, “Devolli Corporation” opened Prince
Coffee Shops in Peja and Prizren, and very soon will open more shops in other cities in Kosova.
“It is very important for the presence and the culture of the brand of our coffee to be as close as
possible to our customers”.
Coffee brand presentation is an important and integral part of our business. We use a diverse
range of techniques, including latte and chocolate coffee art to obtain a visually superior coffee.
Currently we serve more than 50 recipes of coffee prepared by skillful and trained staff of Prince
Coffee Shop. Biscuits and cakes are also home specialities of Prince Coffee Shop.
The interior of Prince Coffee Shop in Prishtina is 270 m² large, while the terrace has
another 300 m².
2
Devolli Corporation is the exclusive distributor
for Illy café in Kosovo.
THE FACTORY OF SPONGE, INNER SPRINGS AND MATTRESSES
RELAX NO TTE
“
“Devolli Corporation” aims to
increase the development and
distribution of mattresses, inner
springs, and sponges with world’s
highest standards.
”
The factory of sponge, inner
springs and mattresses
“Devolli Corporation”, with a long tradition in
producing and distributing mattresses, offers
comfortable and relaxing products to its
customers.
In 1992 Devolli Group began producing sponges
in Kosovo, while production in Albania began in
1995. Since then, production capacities have
steadily grown.
In 1995, Devolli Group expanded its activities
by starting the production of Styrofoam,
mattresses and inner springs in Kosovo. In
Albania, the production of the same started in
2002.
The final products are distributed in the markets
of Kosova, Montenegro and Macedonia.
Devolli Corporation produces a wide range of
mattresses with world’s highest standards.
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MATTRESSES OF INTERNATIONAL STANDARDS
HAVE THESE CHARACTERISTICS:
- ANATOMIC AND ORTHOPAEDIC
- DISCHARGE ELECTRICITY
- ANTI-ALLERGIC AND ANTI-BACTERIAL
- SELF-AIRING
- ECOLOGICAL
2
3
Fabric
Polyester
Dark absorber
Thermo fixed strings
Polyurethane foam box
Bonell Core
Fabric
Polyester
Wool/Cotton
Polyurethane foam
Polyurethane foam box
Thermo fixed strings
Bonell Core
Fabric
Polyester
Polyurethane foam
Polyurethane foam box
Thermo fixed strings
Bonell Core
Fabric
Polyester
Polyurethane foam
Polyurethane foam box
Thermo fixed strings
Bonell Core
RELAX NO TTE
Fabric
Polyester
Wool/Cotton
Polyurethane foam
Polyurethane foam box
Thermo fixed strings
Bonell Core
Fabric
Polyester
Foam Memory
Polyurethane foam
CUSTOMS TERMINAL
Tradition, trust and success of “Devolli
Corporation” continued with the opening
of Customs Terminal that provides services
of the highest European quality.
The terminal is located inside the industrial
complex of “Devolli Corporation”, built in
accordance with European standards.
The terminal has a surface of 21.000
m² and hosts more than 50 businesses
and offices that provide a wide range
of services: customs agencies, banks,
insurance companies, customs offices
and other companies.
In order to provide terminal services,
“Devolli Corporation” has signed a longterm contract with Customs Authorities of
Kosova.
The Customs Terminal is situated in Peja
only, and hosts more than 20 business
offices that provide services for the
customs.
DISTRIBUTION
“DEVOLLI CORPORATION” HAS ALL NECESSARY TRANSPORT
MEANS: TRUCKS, MINIVANS, AND OTHER APPROPRIATE
DISTRIBUTION CARS.
Prishtinë
Pejë
Gjakovë
Prizren
Turkish coffee is distributed by the company
itself. 90% of the territory is supplied with
qualitative coffee.
The auto park of “Devolli Corporation” has
enough cars to deliver the products DOOR
TO DOOR.
Our distribution network covers 1500
shops where we deliver Princ Caffe Turke
and about 500 HoReCa spots where we
deliver Prince Espresso.
“DEVOLLI CORPORATION” distributes
espresso in all territory of Kosova, in coffee
bars, hotels, restaurants, etc.
Coffee is distributed and coffe machines
are maintained in more than 2000 coffee
bars and restaurants.
“Devolli Corporation” distributes sponge and
mattresses throughout territory of Kosova.
Among other basic activities,
Devolli
Corporation
has
developed and adopted a
modern distribution system
that covers all of Kosova. The
main objective of this network
is to fulfill the requirements
of customers for products of
Devolli Corporation.
Distribution philosophy of Devolli Corporation is
to go beyond expectations of clients, by providing
high quality products, services and values.
From order to distribution, Devolli Corporation is
always a step ahead by using innovative techniques
in order to better serve its clients.
Today, Devolli Corporation owns a transport fleet
of more than 100 vehicles including:
• Heavy trucks (10 t and 20 t)
• Distributing vans (of 3,5 t) and
• Small pick up cars
Customers’ satisfaction is referent point for Devolli
Corporation. It is the key to the continuous success
USA
EXPORTS
Export demands for products of “Devolli
Corporation” are increasing day by day.
Currently, products of “Devolli Corporation” are
being exported in Albania, Macedonia, Sweden,
Switzerland, Germany and United States of
America.
SWEDEN
GERMANY
SWITZERLAND
MONTENEGRO
MACEDONIA
ALBANIA
INVESTMENT DEVELOPMENT
Apart from many investments in technology and human resources, “Devolli Corporation” has
made large capital and development investments by buying “Shock Absorbers” factory in
Prishtina and “Emin Duraku” factory in Gjakova.
Buying of Shock
Absorbers Factory
Location: It is situated in the industrial zone in Prishtina and
represents an ideal place for business development. It is linked to
the main road network and International Airport of Prishtina.
The factory area includes about 83,568 m² while the total of the
factory facilities make 42.600 m² .
The main road network connects Prishtina with other major cities
of Kosova: Peja, Prizren, Mitrovica, Gjakova, Gjilan and Ferizaj.
Buying of “Emin Duraku” factory
Industrial complex “Emin Duraku”, situated in Gjakova, has great
capacity and lies in 13 parcels of land with total of 93991 m² (9.4
hectares). The buildings make 42939 m².
Campaigns of
DEVOLLI PRINC CAFFE
Devolli Princ Caffe Turke was continuously present in Kosova’s market, ever since its launching, by
attracting coffee admirers through different marketing campaigns.
Thanks to marketing activities and continuous communication, Devolli Princ Caffe Turke became the most
beloved and demanded brand in Kosova. Devolli Princ Caffe Turke is positioned as a high quality product,
with good and irreplaceable taste.
The brand of Devolli Princ Caffe Turke was communicated at an appropriate time and place through
promotional activities and with favourable price, therefore it became the first choice of customers.
New image campaign
Devolli Princ Caffe launched the most recent campaign in May
2012. The campaign includes the new TV commercial with
Leze Qena and Leonora Jakupi, the newest face of the Devolli
Princ Caffe Turke brand.
The concept of the TV commercials is based on the style of
1950’s, while the inspiration came from the castle of Ulqin,
where the commercial was filmed. The commercial was wellappreciated by the citizens.
Eh…Princi! Campaign
“Zahir Pajaziti” street, n.n.
30000 Peja, Kosovo
Tel : +381 39 434 591
Fax : +381 39 433 411
[email protected]
www.devollicorporation.com