gastronomic cities local action plan – fermo
Transcription
gastronomic cities local action plan – fermo
GASTRONOMIC CITIES LOCAL ACTION PLAN – FERMO 1 CITY STRATEGY ON GASTRONOMY AS A TOOL FOR TOURISM AND EMPLOYMENT DEVELOPMENT Cities have a crucial role in the achievement of the Europe 2020 objectives. The urban complexity with different mixture and use of resources, service policies and knowledge gives the key to a higher social cohesion and to increase economic diversity. In this framework, gastronomy and gastronomic tourism can be the engine with potential to mobilise other sectors and resources, to contribute to cities' overall experience and increase their attractiveness. The project Gastronomic cities proposes an innovative approach in developing gastronomic tourism in the cities addressing the following topics: • • • • • • Hospitality sector promoting entrepreneurship and SMEs development and employment as an engine for the city development. Tourism as a overall experience of the city and its multiplying effects on culture, commerce, urbanism, complementary services,... Strategic partnership arrangements to ensure a demand-driven and integrated approach, improving Innovation and knowledge economy, following Lisbon Agenda principles. Gastronomy as an urban cluster of economic activities that contribute to growth, jobs and competitiveness. Framework for local raw material producers, mainly primary sector, to support the development of a strong and sustainable agricultural and food industry base able to compete globally. Gastronomy as a flagship for “Innovation union to improve framework conditions and access to finance for research and innovation so as to ensure that innovative ideas can be turned into products and services that create growth and jobs”. 2 GASTRONOMIC CITIES: CITY STRATEGY ON GASTRONOMY AS A TOOL FOR TOURISM AND EMPLOYMENT DEVELOPMENT LOCAL ACTION PLAN - FERMO ALESSIO CAVICCHI Local stakeholder group manager CRISTINA FRITTELLONI Local project manager January 2015 3 TABLE OF CONTENT PREVIOUS STEPS: THE PATH TOWARDS LAP........................................................................................ 1 PROJECT OUTCOMES AND RESULTS ................................................................................................... 4 FERMO FEASIBILITY STUDY....................................................................................................................... 1 Fermo Challenges ........................................................................................................................... 2 Fermo Resources ............................................................................................................................. 2 Fermo Targets ................................................................................................................................... 3 Fermo Results and Impacts .......................................................................................................... 3 Fermo Activites................................................................................................................................. 1 LESSONS LEARNT FROM BURGOS GOOD PRACTICE PEER REVIEW AND STAFF EXCHANGE VISITS TO BURGOS .................................................................................................................................... 1 GASTRONOMIC CITIES PROJECT RESULT INDICATORS ................................................................................. 1 FERMO LOCAL ACTION PLAN .............................................................................................................. 3 RESEARCH AND INVESTIGATION TO DEVELOP FERMO LAP................................................. 3 CONCLUSIONS ....................................................................................................................................... 13 LAP ACTIVITIES....................................................................................................... 17 4 INTRODUCTION Local action plan (LAP) is the logical continuation of 2 previous documents: the baseline study that was written for the project proposal and the feasibility study as a midterm outcome of the project. In fact, feasibility study represents the starting point for LAP for each city with the description in mapping charts and suggestions for improving five pillars of Burgos gastronomic good practice transfer model. Thus, the aim of this document is to present the plan of activities during the remaining time of the current project (end of March 2015) and after the expiration of the project to achieve target and results planned for each city (until year 2018). PREVIOUS STEPS: THE PATH TOWARDS LAP The Exchange and learning process for the transfer of the good practice from Burgos to the other participating cities happens at two levels: transnational and local. At transnational level – since the beginning of the project – we experienced the following exchanges which include peer review exercises and study visits on the field to facilitate the process of good practice transfer: Burgos Deep Dive - Technical visit to the “city providing the practice”. 1st staff exchange - “Devora es Burgos” 2nd staff exchange - “Chefs Exchange” 3rd staff exchange - “Zero Km producers exchange” 1 Transnational event organized in Fermo showing the partners “Tipicità 2014 Edition” 3 Transnational events in each participating city: Alba Iulia, Korydallos and L’Hospitalet de Llobregat At local level, we have established the Fermo ULSG in February 2014 presenting the project and its strategy during the assembly of Marca Fermana Association. We organized the following stakeholder meetings: 1st Stakeholder meeting – 3rd of April 2014 1 In the first meeting and focus group we presented Burgos good practice and start to discuss about weaknesses and strengths of Fermo territory concerning eno-gastronomy tourism: Mind Mapping in the blackboard: WEAKNESSES STRENGTHS 1. Communication 2. Infrastructures 3. Lack of coordination 4. Parochialism 5. Lack of competences in hospitality 6. Lack of education 7. Lack of trust (bureaucracy, perception of exclusive groups presence and activity) 8. Identity/identifiably 9. Marginal areas: in the province of Fermo there are a lot of beautiful and excellent locations, but some of them have been completely abandoned. This aspect go to the detriment of the entire community. 1. Typical products and Excellences (big variety, passion and dedication) 2. Diversified cultural tourism offer 3. The character of the people from Marche seen as a competitive asset 4. High quality of life (good weather conditions, region with higher life expectation in Italy, place where Mediterranean Diet was born 2nd Stakeholder meeting – 20th of June 2014 In the second meeting the steps undertaken so far in the Gastronomic Cities project were summarized. Then, the participants presented the exchange experiences in Burgos from their own point of view and we start a discussion about possible actions to implement from Burgos. 3rd Stakeholder meeting - 10 of November 2014 In the 3rd focus group, we analyzed with stakeholders the actions they proposed through the on-line questionnaire provided. Then, we prioritized the selected actions according to Fermo needs. 2 Furthermore, the University of Macerata involved students to collaborate to the development of the action plan through a problem-based learning approach foreseeing in-depth interviews with most proactive stakeholders. 4th Stakeholder meeting – 15th of December 2014 In the 4th meeting the University students presented their work and their proposals on the action plan. Students were divided in 5 groups work, according to the following topics: Once in a lifetime – Tipicità at Milan Expo 2015 A winning choice: marketing and promotion Trust / Stakeholders Involvement and In-kind contributions Training and Learning Area Process Intergenerational exchange for the promotion of eno-gastronomic tourism Each working group provided suggestions and ideas for the Fermo LAP starting from data collected from interviews and questionnaires, following the URBACT transfer process methodology and needs expressed by the most relevant stakeholders. Ideas and projects were discussed with stakeholders to approve and finalize the drafting of the Action Plan. 3 PROJECT OUTCOMES AND RESULTS Baseline study defined Burgos gastronomic tourism model as a good practice of innovative contribution to urban development based on gastronomic tourism. It integrates reinvention of traditional gastronomy using provincial ingredients from agriculture, food production and wine, developing structured tourist product with gastronomy experience, culture, history and attractions and efficient marketing and communication. Assessment of resources showed that Burgos has all necessary gastronomic tourism resources available: • Several hundreds of restaurants and bars, high qualified chefs, cooks, sommeliers, hoteliers, managers and 2 gastronomic schools. • Generally known Burgos gastronomy, due to high quality agricultural, food products and wines. • 3 UNESCO monuments and attractions, new cultural and convention centers and numerous city squares for organization of events. • Basic development policies and Strategic Plan City of Burgos (APEBU) with more than 60 public and private members and 12 years of experience. • An easy access by highway, by air and by train. Burgos project set some clear, realistic and measurable-visible targets: • To develop innovative & creative gastronomic sector that will contribute to the overall experience of citizens and visitors by combining culture, attractions and food with wine. • To improve the image of Burgos, to put it on the map of Spain as the city where citizens enjoy living and visitors like to experience. • To increase the number of visitors from Spain and abroad to generate more revenues, jobs, production etc. 4 During the project implementation in Burgos there were many traditional, new and ad hoc events. Only in the CEG2013 year there were more than 40 events with gastronomic, tourism and cultural content: • forums about traditional gastronomy and agricultural products as raw material for gastronomy, • educational gastronomic courses as well as forums, discussions and workshops, • many food and wine tasting, food competitions, etc., • the longest “morcilla de Burgos” – black pudding registered as Guinness record being 187 meters long, • Devora es Burgos, a tourism, gastronomic and cultural week visited by 7.700 people, • CEG 2013 - Spanish capital of gastronomy in 2013 with national and international media coverage which contributed the most to the recognition of Burgos food and wines and Burgos city of experience in Spain, • international wine tasting, • participation on Spanish tourism and gastronomy fairs, exhibitions and competitions. Besides a few big events national/international dimension many small events were organized that jointly contributed to the targets. These events gave the opportunity to expose small rural producers of food products, suppliers to restaurants, wine producers, chefs and gastronomic schools, hospitality sector, culture, convention business, the city itself and inhabitants. Project was well promoted and had very strong support by communication and PR. Burgos project became in fact gastronomic movement in the city and province with new participants, new ideas, more energy and more expectations. Project became sustainable with follow-up activities, city networking nationally and internationally, development of new projects and extending marketing and promotion. The city of Burgos considers that transfer of good practice based on gastronomy: • It is easy to understand and to be embraced by stakeholders. • All territories have gastronomic elements, primary resources as well as professionals to develop and implement a joint tourism and gastronomy strategy; urban gastronomic tourism gives multiplier effects on rural development in wider area. • The relationship between tourism, gastronomy and culture is in the DNA of all territories and basis for experience tourism and economy. • No need for big investments and new policies. • Gastronomic tourism can be developed and can give results on the short – medium term. • Visible results on short term help to achieve consensus among city stakeholders about major questions of strategic development and policy and contribute to governance improvement. Feasibility study gives the answer for each receiving city in Gastronomic cities project how and to what extent Burgos good practice can be efficiently transferred, adopted and implemented. 5 Figure 1: Burgos gastronomic good practice – 5 pillars 6 FERMO FEASIBILITY STUDY Municipality of Fermo has 38.000 inhabitants. It is the leading city of the province, reference point for 39 province municipalities. Entire province of Fermo has 180.000 inhabitants. Biggest cities in the range of attraction are characterized by sea tourism: - Porto San Giorgio - 16.000 inhabitants - Porto Sant’ Elpidio – 25.000 inhabitants Tourism and gastronomic tourism represent fundamental axis of development both for Fermo Province and for the whole region.The total number of tourist arrivals in Fermo in 2012 is 82.759 with 889.627 overnights. About 5.400 are international arrivals of tourists with their 30.000 overnights. The peak season is July and August with 34% of all arrivals in a year. In Fermo province tourists have at disposal several Bed & Breakfast, Ecological Residence, Country Houses and agri-tourism where tourists could enjoy typical wine and food. In particular agri-tourism represents tourism offer where people are hosted on an agricultural establishment-farm and where wine and food mainly origin from their own production. Since more than 20 years agri-tourism represents a building block for the development of gastronomy and rural tourism in the region allowing the development of typical food and wine sector. Fermo Province has a rich gastronomic history, many products represent also cultural heritage and are promoted on national and international level. Wine and Food chain development is considered as an important development axis to support enogastronomic tourism. Fermo Municipality and Province have Department for tourism which contributes to the promotion of enogastronomic tourism and organizes several events throughout the year attracting visitors and citizens to experience local food and wine. Mapping Fermo with Burgos good practice 1 Fermo situation was compared with Burgos gastronomic tourism model with the same methodological tool for all cities - mapping charts which are shown on the following pages. As stated in baseline study Fermo is highly developed tourism destination with well known food and wine, attractive countryside, craft products and hospitality. What can we summarize from these charts? Fermo Challenges Challenges that Fermo addresses in Gastronomic cities project are well developed and go beyond challenges that all other Partners address (like economic crisis, development of complex tourism offer, image of the city and city governance). Fermo addresses also: • Synergy among handicrafts and enogastronomy • Cooperation and synergy of actions of agriculture and food with HORECA sector • Integration of city cultural heritage with gastronomic sector • Wellbeing, healthy food, eco food production • Attraction of investment in the city/province Fermo is making in this respect significant step ahead of only gastronomic tourism development linking city/province culture, handicrafts, tourism and gastronomy in a complex tourism offer of destination. They address also challenges of quality of life in the city with improvement of the atmosphere in city center and with healthy, natural and ecological food production. Fermo Resources Resources and mechanisms available in Fermo are more than fulfilling project requirements. Resources: • Historical and cultural assets • High quality and skilled chefs, sommeliers, hoteliers and manager, number of restaurants and known traditional gastronomy • High schools for tourism, hotel and F&B management, agriculture • High quality and variety of agricultural and food products and wine • The origin of trade mark: Made in Italy with internationally known craft products (shoes, hats, etc) • University supporting development, management, project development and implementation, education and trainings Main Guiding documents in Fermo: • Tourism development strategy and tourism marketing. Organization as a stakeholder platform: • Marca Fermana with broad stakeholder group and long tradition • Tipicita’ organizers 2 Budget available: • Intensive and efficient mobilization of EU funding, with volunteering in-kind contribution and Fermo exhibits strong financial and organization support to Gastronomic cities project implementation as well as to provide sustainability of activities after project ends. Fermo has tourism development and marketing strategy with gastronomy included and rich bundle of resources that enable to develop experience tourism and experience economy. Fermo Targets Targets of Burgos good practice transfer to Fermo are set clearly and follow Burgos model; Fermo, like other cities in the project could also set additional target: development of gastronomic movement in the city which would represent the leading power of knowledge, strategic ideas, and cooperation of different stakeholders, opinion maker and lobbying spirit in the city and in province of experience based economy and tourism with gastronomy as key sector. Fermo Results and Impacts Results and Impacts that are expected during the project duration and after that are set reasonably ambitious, following Burgos good practice with some additional specific results for Fermo: • A balance of tradition and innovations in food production, synergy among cultural activities and enogastronomic tradition. • Synergy and cooperation among agriculture and food producers and HORECA sector • Diversification of businesses and activities in rural areas • Increase of media impact It would be reasonable to discuss and divide short term and medium term targets and impacts of the project in the LAP (Local Action Plan), as project last only 15 months. Medium term results and impacts cannot be achieved in the project duration. Thus, we propose to take into account this fact in LAP that will follow Feasibility study. 3 4 5 6 Fermo Activites Activities that Fermo plan are more clear, concrete and in line with phases foreseen in the project model. These activities should be further elaborated in LAP and divided also on short term and medium term, as in the period of project implementation time and resources are limited to perform a complete plan. This plan of activities supports the need to improve city life (street food, events in the city canter, etc..); integration of culture, tourism, gastronomy handicrafts and rural areas in Fermo province (visit of vineyards, literary events, cultural routes, farms experiences, etc); more efficient marketing tools (travel guides, web marketing, on-line platforms, etc); competitions of chefs locally, nationally and internationally; education and training linked with research and implementation. LESSONS LEARNT FROM BURGOS GOOD PRACTICE PEER REVIEW AND STAFF EXCHANGE VISITS TO BURGOS Fermo and his delegation visited Burgos for peer review – Deep Dive and 3 staff exchange meetings: Devora es Burgos – gastronomic, tourism and cultural event; chefs exchange meeting with chefs, culinary schools and restaurants and 0 kilometer meeting with wine, food and agriculture products producers that support Burgos gastronomic offer. This was an opportunity to learn more in details Burgos good practice and to map it, comparing it with the situation in the receiving city and to evaluate possibilities for efficient transfer of this good practice. Besides, these visits were attended also by other project partners so it was also an opportunity to exchange views, observations, and experiences among Partners themselves. These visits enabled Partners also to foresee what needed to be adapted for transferring Burgos good practice to their cities. Fermo is well developed; IT can be compared with Burgos and has even some advantages compared to Burgos gastronomic tourism. The city and neighbourhood have a long tradition in gastronomy, agriculture and food production on land and from the sea, wine, powerful organization Marca Fermana, substantial financial resources from EU funds, significant demand from big Italian cities, highly developed summer tourism only few kilometres out of Fermo and internationally recognized Made in Italy brands. Tipicita’ gastronomic agricultural event has a tradition of 20 years. Gastronomic cities project is thus an additional push to develop gastronomic tourism in Fermo. Stakeholders see the possibility to organize another big event besides Tipicita’, to organize smaller events in city centre, to organize “travelling” events also in other cities in Marche region, rather than only in Fermo. The contents of these events would also be further developed, including cultural heritage and events, crafts exhibition and sales, visits of crafts outlets, visits of vineyards, farm houses in countryside etc. This is especially important to extend summer tourism season with attractions, products and 1 experience based offer in Fermo and in the province. All this would contribute to sustainability of events. Additionally, Fermo sees the possibility to make events more efficient and sustainable in further image development and cooperation with tour operators in order to attract more visitors. Fermo stresses that networking of food producers, tourism suppliers and events in the province should be more supported and promoted by administration and business sector (associations and individual suppliers). Image and brand development, promotion, marketing and sales should also be more supported by administration as there is high competition on the market, more e-tools should be used in this respect and niche markets identified. We can see that Fermo developed also several attributes to perform as good practice and share these findings and experiences with all other PPs. But they also know that there is continuous need for improvements, innovations and more work. So, they consider the University and other education and research institutions as important stakeholders and allies in strategic planning and implementation processes. On this basis LAP – Local Action Plan will be developed and will position Fermo as a cultural gastronomic tourism destination with known crafts products and attractive developed countryside. FERMO feasibility analysis show that for preparation of LAP – Local Action plan additional activities need to be included in Fermo mapping charts. Figure1: Fermo additional activities 2 GASTRONOMIC CITIES PROJECT RESULT INDICATORS RESULTS INDICATORS Value at Expected value at Feb 2015 Expected value at 2018 Source Dec 2013 1. IMPACT Indicators 1.1. Number of restaurants & bar 1.2. Number of seats in restaurants & bars Number of visitors to the city 189 (only restaurants). Data for bars N/A N/A Unvaried. Data available actually demonstrate that, due to the crisis as well as to a bad summer season, there should be no increasing concerning number of restaurants and bar. 83907 According to the statistics available for the first semester of 2014, the trend is slightly negative as to what concerns incoming tourism. Therefore, no relevant changes are supposed to happen in 2015 concerning the overall number of visitors, which should remain essentially unvaried. Around 100.000 Statistical Office Number of foreign visitors to the city Number of nights spent by visitors in the city 6689 Essentially unvaried. Explanations same as above. 9000 Statistical Office 10 10 Statistical Office 1.6. Number of nights spent by foreign visitors in the city 7 7 1.7. Presence of gastronomic tourism in media (% increase) 0,5%italians 4,8%foreigner s. Average: 1% 1% 10 Number of nights is assumed to be unvaried as shortbreak vacations are increasing. 7 Unvaried. Explanations same as above. 3% 1.3. 1.4. 1.5. 200 N/A Statistical Office Statistical Office 1 Statistical Office Survey of Tourism Office/External Gastronomy as the motiv for visitors (% increase) 1%(as above) 1% 1.9. Satisfaction of citizens with gastronomic offer (% increase) Satisfaction of visitors with gastronomic offer (% increase) N/A N/A Italians 7,9 foreigners 8,2 in a scale from 1 to 10 Unvaried 2% 0.5% 2% Survey of Tourism Office/External 3% Tipicità will be the showcase for Marche in the World EXPO 2015 in Milan, where the focus will be on 'Feeding the Planet, Energy for Life'. Since September 2014. Tipicità organizers are promoting the Marche region 'grand tour' and will bring these experiences to the EXPO. This opportunity will increase the visibility of the Province of Fermo, especially as to what concerns enogastronomy importance for local development and city administration & politics are aware of that. Moreover, new European funds will be available to the Marche region for the POR 2014-2020 (Rural Development Program). Thanks to all these aspects, relevance of enogastronomy for local development is going to raise for city administration and politics. 5% Survey of Tourism Office/Extenal 1.10. 1.11. Image of receiving cities in the country improved (% increase) 1.12. Perception of importance of gastronomic tourism in city administration&politics (% increase) Importance of gastronomy is widely recognized, thanks to Tipicità and other relevant events. Need to push more on tourism side. 2% thanks to the effect of EXPO 2015 and the promotion actions carried out by Tipicità. Survey of Tourism Office/External 1.8. 2 Survey of Tourism Office/External Survey of Tourism Office/External FERMO LOCAL ACTION PLAN RESEARCH AND INVESTIGATION TO DEVELOP FERMO LAP In order to understand the main activities to be planned in FERMO Local Action Plan (LAP), we considered both the suggestions received from the “project transfer model of gastronomic and gastronomy related activities” and the background of previous steps carried out during the project and described in the “introduction” section. The project transfer model is based on the following group of gastronomic and gastronomy-related activities identified and elaborated in Burgos good practice: Product development, Traditional events, International & national events, Competitions, Education & Training and Marketing & promotion Figure 2: project transfer model gastronomic and gastronomy activities MARKETING & PROMOTION: • TOURISM & GASTRO FAIRS • NATIONAL & INT'L MEDIA Thus, an online survey carried out in autumn and discussed in the third local stakeholders' meeting, investigated stakeholders’ preference for the activities outlined in “Fermo Gastronomic Development Model”. Here below a summary of the main results is reported. A huge interest for all proposals is quite evident. Some activities collected a very high appreciation: “farm visits / tour and tasting”, “Events in Fermo City 3 Centre involving local businesses”, “Increasing relationship between education, research and business”. Anyway, except “Literary events linked to gastronomy or to local brands” and “white gastronights”, all the options get on average more than 4 points over 5. Figure 3 - Stakeholders’ preference for future activities: survey results 4 A further research has been carried out involving students and professors of the University of Macerata, Tourism degree course. The course in “Rural tourism and marketing strategy” taught by prof. Alessio Cavicchi has been devoted to study the case of Fermo Gastronomic City, linking the content of the whole course to the potential strategic solutions to be adopted by the Municipality. The course has been particularly prolific in light of the presence of Prof. Richard Robinson, visiting professor from the University of Queensland (Australia), well-known expert in the topic of Food tourism (a recent book http://goo.gl/e2Zzu5 ). He dedicated 15 hours in-class, firstly explaining the concept of “Problem-based learning” approach and then working with students divided in different teams to explore in-depth the problems suffered by the city of Fermo and to propose some solutions. In fact, this method of education is a studentcentered approach, where students learn about a subject through the experience of problem solving. Thus, students have been involved in a real project and had the chance to interview many stakeholders taking part to exchanges and to the ULSG meetings. After a reflection and a first presentation in-class, all the proposals have been discussed during a public meeting hold on December 15th in Fermo. Some topics such as the need for education and training and the concept of mutual trust among stakeholders have been particularly stressed by students, together with the role of Tipicità Festival during the EXPO Milan that will be a great chance for Italy to increase touristic flows linked with the main theme of the International Exhibition that is “Feeding the world, energy for life”. A huge amount of data has been collected considering in-depth interviews, focus groups, secondary data like newspapers articles and official documents from the municipality or the regional government. These outcomes will be available for the next public administration that will be elected during the next spring, in order to plan and support the project follow-up. 5 At the end of the meeting a positive feedback from all the stakeholders has been ascertained and particularly the consciousness of the importance to bring a mutual inkind contribution. For this reason, the first activity that has been planned before the end of the project is “Tipicità in città”. The consolidated food event and exhibition that takes place every year during spring time in a pavillon outside the city wall, starting from the next edition (from 7th to 9th March 2015) will have an appendix in the town centre, involving local businesses and exploiting the wonderful historical buildings and arts. To sum up, according to the empirical evidences emerged during the whole duration of the project, the Local Action Plan flagship initiatives are reported here below. In the Appendix it is possible to retrieve all activities mentioned by stakeholders during the ULSG meetings. 1.Product development Action 1.1: Farm visits / tour and tasting walk into vineyards while tasting wines Character: Local, Regional, National, International. Date, duration: This activity will start during spring 2015 and continue all year long (2 years testing). Target groups: Foodies Gourmet , Schools. Organizer: Agricultural Trade Association, Tour operators in cooperation with regional tourism promotion #destinazionemarche. Team Leader: Agricultural Trade Associations. HR needed: Part time employee for communication and planning of visits, database of offer and calendar updating. Budget needed: €10.000 yearly. Expected results: > of Agritourism presence; > of tourists number also in low season; Support in the promotion of local wine. Milestones: tourism experience. To be repeated: yes, as part of the territorial tourism offer. Monitoring and evaluation: n. of tourists; n. of schools involved; n. of wineries involved. 6 Whom to report: Associated farmers; Regional authority. Follow up: on a continuous basis. Activity 1.2 Cooking class held in agritourism and in Fermo City Center Historical Building /Hotels/ B&B Character: Local, Regional, National, International. Date, duration: This activity will start during spring 2015 and continue all year long (2 years testing). Target groups: Foodies, gourmet Organizer: Chef Association; Agricultural Trade Association; Ho.re.ca Association; Hotels, B&B Association; Tour Operator in cooperation with regional tourism promotion #destinazionemarche Team Leader: Chef Association HR needed: Part time employee for communication and planning of visits, database of offer and calendar updating. Budget needed: €10.000 yearly Expected results: > of Agritourism presence; > of Hotels/B&B presence ; > Promotion of local productions & food Milestones: Tourism experience; Food Quality. To be repeated: yes, as part of the territorial tourism offer. Monitoring and evaluation: n. of tourists agritourism/Hotel/B&B offer; n. of classes held. participating to the activities; n. Whom to report: Associated Farmers; Regional authority. Follow up: on a continuous basis. Activity 1.4 Tipicità in the City Character: Local Date, duration: 7-8-9 March 2015. 7 of Target groups: Sector operators; Tourists; citizens. Organizer: Municipality of Fermo/ Tipicità management; Unit sector operators (FERMO ULSG). Team Leader: Municipality of Fermo. HR needed: Project manager for event planning and management; Communication manager for promotion and dissemination. Budget needed: € 10.000 Expected results: > of City Centre valorisation; >citizens and operators participation and engagement. Milestones: City centre valorisation; stakeholders and community engagement. To be repeated: Yearly, contextually to Tipicità organisation. Monitoring and evaluation: n. of businesses involved in the city centre; n. of business associations. Whom to report: Regional authorities; Gastronomic Cities Network; Citizens. Follow up: Yearly, contextually to organisation of Tipicità Made in Marche Festival. 2.International Activities Activity 2.1 Fermo Creative City of Gastronomy. Character: International Date, duration: Candidature to UNESCO network of Creative Cities in the section to be presented in march 2016 Target groups: Sector operators; Citizens; Tourists. Organizer: appointed committee involving: sector operators; Local Authorities; Universities; start-ups; research centres. Team Leader: Municipality of Fermo HR needed: 2 Technical Experts for the submission and management of the candidature if approved for the activities management. 8 Budget needed: Euro 7.000 for the candidature process. Euro 15.000 for the management and activities implementations. Expected results: >International visibility of Fermo as a reference city for quality gastronomy; >number of tourists; >attractiveness of the City to host international events linked to food. Milestones: Image improvement and brand positioning; Access to international food networks. To be repeated: If approved there are several actions to be implemented: -Networking at international level with other members of the city; Joint activities, exchanges. Monitoring and evaluation: n. of tourists; n. presence on specialized press; n. Contacts and activities done at international level. Whom to report: Committee; Citizens; Sector Operators. Follow up: Actions to have relevant role in the network. Activity 2.2 Fermo Territory as a reference point in international networks dealing with Mediterranean Diet (focus on Adriatic and Ionian Macroregion) Character: Local, National, International. Date, duration: Staring from 2015, as a permanent activity. Target groups: Foodies, Gourmet, Students Researchers, Nutritional Experts, Institutions. Organizer: Associations involved in the promotion of the Mediterranean Diet, Fermo Territory Local Authorities, Sectors Associations, Museum (e.g. ecomuseo Valle dell’Aso). Team Leader: Piceno Laboratory for the Mediterranean diet. HR needed: Experts involved already in the related project with the support of a communication expert. Budget needed: According to events / conference/initiatives organized. Expected results: >Territory visibility: > Local Food and culture valorization. Milestones: Reference point for Mediterranean Diet (Valorize 7th country studies, etc.). To be repeated: continuous activities. Monitoring and evaluation: n. of events organized linked to Med. Diet value/principles. 9 Whom to report: Regional/National/International Institutions. Follow up: 3.Marketing and promotion Activity 3.1 Website “Fermo City of Gastronomy” Character: Local, National, International. Date, duration: 2015 as a starting point for candidature and collector for the public and private initiatives linked to the food. Target groups: Tourists, Citizens, Sector Operators. Organizer: Municipality of Fermo in cooperation with: Sector Association Not for profit Associations for the valorization of enogastronomic tourism and food culture. Website should be strictly interlinked with regional tourism promotion #destinazionemarche Team Leader: Municipality of Fermo. HR needed: 1 web developer, Expert for website management and updating. Budget needed: 8.000 Euro for website setting up and yearly management. Expected results: >Visibility at National/EU and International level; >More attractive territory for specialized press. Milestones: Image improvement & brand positioning To be repeated: If candidature is approved the website would be the main tool for communication&marketing; a platform for innovative projects, start-up, food related initiatives, exchanges at international level. Monitoring and evaluation: n. of visits to the website; n. of projects and initiative uploaded; n. of private initiative s/enterprises involved. Whom to report: Committee; Citizens; Sector Operators. Follow up: Website maintenance and enhancement. Activity 3.2 Strategic Presence in Social Network (improvement of Tipicità social networks tools) 10 Character: Local, National, International. Date, duration: Starting form 2015. Target groups: Foodies, Gourmets. Organizer: Municipality of Fermo/ Tipicità organizers. Team Leader: Tipicità organizers. HR needed: Social media manager following communication & social networking tool communication and planning of visits, database of offer and calendar updating. Budget needed: According to social media manager activities. Expected results: >increased visibility of Tipicità on social networks; >Catalyst effects on Instagramers, travel and foodies bloggers. Milestones: Image improvement & brand positioning. To be repeated: Constant activities. Monitoring and evaluation: >Tipicità in social networking tools; > Communication&promotion activities at low cost. Whom to report: Municipality Regional Authority. Follow up: Constant activity. 4.Competition Activity 4.1 Invitation of foreigner chefs for competitions on local products Character: Local, National, International. Date, duration: 2017 Target groups: Foodies, Gourmet,Sector expert, journalist, bloggers. Organizer: Municipality of Fermo; Chef Association; HO.RE.CA Sector. Team Leader: Chef Association. 11 HR needed: Events manager Budget needed: According to the events organized Expected results: > promotion of local food/products and traditional receipt and dishes. Milestones: > raising awareness on local product , food quality To be repeated: Exploiting events already organized in the territory Monitoring and evaluation: n. of events organized; n. of foreign chef involved. Follow up: Exploit Tipicità yearly organization 12 CONCLUSIONS Comparing success factors of Burgos project and conditions for efficient transfer with situation in Fermo we can summarize and conclude that: • • • • • • • • Fermo now has a specific strategic document where gastronomy and tourism are linked with culture, as one of the pillars for city and province economic and social development. There is evident political commitment and support to gastronomic tourism development from the municipality and province administration, although the instability of the political situation at local level does not always allow to pursue long term strategies. There is the potential for a strong Destination Management Organization – Marca Fermana DMO - but there is a need to further strengthen inter-sectorial cooperation, such as between local food suppliers, actors in the gastronomic sector and hospitality managers. “Mutual trust” among stakeholders has been detected as both a current social problem and an essential issue to be solved for effectively planning and developing tourism strategies The suggestions received by Burgos as Giving City to stress the importance of in-kind and reciprocal contribution, has been perceived by all the stakeholders as a crucial step to follow Internal and external efforts for communication and promotion are strong, but players in this sector are aware of the necessity to use new e-tools, looking for niche markets and cross marketing opportunities. The whole project has been important to increase stakeholders’ self-consciousness about the presence of huge cultural heritage and tradition. Stakeholders have been proud to take part to this international project, through a strong and tireless dialogue with the local team, interacting with the university and participating to staff exchanges. Authors are confident that targets and expected results of this LAP can be clear and realistic, based on the improvement of already existing successful situations. In light of the previous suggestions, Fermo has the potential to increase the quality of hospitality granted to food and gastronomic tourists, working on professional skills, brand development, cooperation with University and knowledge centers and preparation of projects to get EU funding. 13 GASTRONOMIC CITIES PROJECT PARTNERS BURGOS – LEAD PARTNER Burgos is situated in the north-central part of Spain with a populationof 180.000 inhabitans, It is only 2 hours and 30 minutes from Madrid Airport (Barajas). The legacy of Burgos in the history of mankind has no limits. There are few cities that meet three listed World Heritage Sites: The Cathedral f Burgos, the SantiagoPilgrims´ Way and the Atapuerca site. Very near the symbol of the city, theCathedral, stands the Human Evolution Complex formed by the Museum of Human Evolution, the National Research Centre and the Convention Centre, designed by the prestigious architect Navarro Baldeweg. Burgos had the honor of being the Spanish Capital of Gastronomy in 2013. The city was awarded Science and Innovationcity in Spain 2012 and one of thecandidate cities to become European Capital of Culture 2016. The enviable geographic location of the city and its new infrastructure make it a business hub of the highest level of excellence.The twoIndustrial Estates in Burgos are home to approximately 1,500 companies and their transport connections are unbeatable. FERMO City of Fermo, the provincial capital with 38,284 inhabitants is located in Marche Region in the centre of Italy at an altitude of 319 m a.s.l., few kilometres far from the Adriatic Sea. Fermo, once a Roman Colony, has always been the most important centre of the district for its abundant history, for the presence of historical-artistic evidence, for the industrial activities (shoes, hats, fashion), agrofood production and for the tourist and cultural initiatives. The territory is the result of a great synthesis of sea and hills and goes from ample beaches to amazing historical city centre in a panoramic position over the Adriatic. www.comune.fermo.it KORYDALLOS The city of Korydallos is located at the southern part of Greece, at the southwest of Attica region as one of main urban suburb of the metropolitan area of Athens. Its population is estimated at 63.445 inhabitants. The administrative limits of the city are 5,41 km2, of which 2,94 km2 constitute the residential area which is organized into 10 Planning Units that are heterogeneous both in size and population. An important element in local economic activity is services. Commerce, restaurants and café present particularly dynamism being the main economic activity within the limits of the city. ALBA IULIA Alba-Iulia is a medium-sized Romanian city with 63 000 inhabitants situated in the heart of the historical region Transylvania. The long history of the city has left Alba Iulia with rich historical heritage. An important tourist attraction is the Alba Carolina Citadel built between 1714 and 1739 with walls 12 kilometers long. In 2012 Alba Iulia received from the European Commission the title of European Destination of Excellence, for the conservation and rehabilitation works made on the local historical and cultural heritage. Tourism is one ofthe most relevant sector aimed fo the development of locale economy. The city maintains also a range of traditional industries - a predominan porcelain industry, and other activities related to food processing, textile manufacturing or metal working, etc. According to the World Bank 14 and the Moody’s Rating Agency, Alba Iulia Municipality is a city with a strong institutional capacity for planning urban development and attracting financing resources for urban policies and projects. L’ HOSPITALET L’Hospitalet de Llobregat is located in the coastal plain, between Baix Llobregat, industrial zone, and the city of Barcelona. It is a Mediterranean city. Traditionally, L'Hospitalet was an agricultural town. In the early twentieth century, the city experienced a huge industrial development and a spectacular growth. L’Hospitalet became the second most populous city of Catalonia, after Barcelona, with nearly 260,000 inhabitants. In the late nineties, l'Hospitalet began its second major transformation to become a modern town and an attractive city to develop new economic activities. With its fantastic geographic location, allows easy access to theairport, and these a-port at the “Zona Franca” in Barcelona (logistic activities zone). The "Fira" conference congress facility attracts a huge amount of businesses and visitors. L'Hospitalet is focusing on higher education and keeps a close collaboration between thecity and theUniversity of Barcelona. The characteristic spirit of thecity make the citizens: 47.3% are born in Catalonia, 25.3% from other Spanish regions and 27.4% were born abroad. HORECA sector (Hotel, Restaurant and Cafeteria) is nowadays, one of strategic sector for future city development which is also now one of the most vivid economic sectors. LEAD EXPERT – Mr. JANEZ SIRŠE Mr. Janez Sirše has a long career in administration, education and business development. He has rich experience in research, development and consulting for public and private sector. He was also director of Center for Tourist Promotion, Minister of Tourism of independent Slovenia and latest secretary general of Government Councilfor Tourism. In 1993, Mr. Sirše founded National Tourist Association and together with leading Slovenian tourism companies in 1998 International T ourism Institute. Since 2013 he has been also lecturing at the University of Ljubljana – Faculty of Economics in Ljubljana and the Faculty for Commercial and Business Sciences in Celje. With his knowledge, experience and managerial skills. Mr Sirše has been working for last 15 years in international projects as team leader and expert in tourism, culture and social integration. He prepared and mplemented many strategic development and policy documents, administrative, marketing and business organization structures, marketing plans and innovative programmes and products on national, regional and local level. He is frequent speaker and moderator on international conferences, forums and meetings. Mr Sirše is experienced in working in multicultural and multilingual teams and has been working mainly in European Union, South-EastEurope and Caucasus. CONTACT Ms.RocioRojoArauzo City of Burgos Project manager e-mail: [email protected] Mr. JanezSirše Lead expert e-mail: [email protected] 15 URBACT is a European exchange and learning programme promoting sustainable urban development. It enables cities to work together to develop solutions to major urban challenges, reaffirming the key role they play in facing increasingly complex societal challenges. It helps them to develop pragmatic solutions that are new and sustainable, and that integrate economic, social and environmental dimensions. It enables cities to share good practices and lessons learned with all professionals involved in urban policy throughout Europe. URBACT is 181 cities, 29 countries, and 5,000 active participants. www.urbact.eu/project 16 ANNEX 1 - LAP ACTIVITIES Product Development Marketing name Character: Date, Visitors Target of national Duration group Organizer Team leader HR needed Budget Expected needed Results Milestones To be Part time 10.000 euro > of Tourism Part of the employee for yearly Agritourism Experience territorial M&E Activity International, Local, Starting in Foodies Agricultural Agricultural Regional, 2015. All year Gourmet, Trade Trade National, long Schools Association Associations communicati presence Tour on and > of tourists operators planning of number also in visits, in low season n. of farms cooperation database of Support in involved with regional offer and the tourism calendar promotion of n. of wineries promotion updating local wine involved repeated Whom to Follow up report regional, local Farm visits / tour and tasting” walk into vineyards while tasting wines International tourism offer n. of tourists Associate On a d continuous n. of schools Farmers basis involved Regional Authority #destinazion emarche Cooking class held in agritourism and in Fermo City Center Historical Building /Hotels/ B&B > of Tourism Part of the Local, Starting in Foodies Chef Chef Part time 10.000 euro Agritourism Experience, territorial Regional, 2015. All year Gourmet Association Association employee for yearly presence Food Quality tourism offer National, long Agricultural communicati International (2 years Trade testing) Association n. of tourists Associate d On a n. of Farmers continuous > of Agritourism/ Regional basis on and Hotels/B&B Hotel/B&B Authority planning of presence offer Ho.re.ca visits, > Promotion Association database of of local n. of class Hotels, B&B offer and productions& held Association calendar foods Tour updating Operator in cooperation 17 with regional tourism promotion #destinazion emarche Team building Local, Starting in Enterprises Ho.re.ca. Chef Part time 10.000 euro >Knowledge Food Quality Part of the n. of Ho.re.ca On a experience Regional, 2015 All year Association Association Association employee for for activities of the Culinary territorial enterprises /chef continuous linked to food National, long (2 years Chef communicati setting up territory and Tradition tourism offer and people Associati basis /cooking in International testing) involved on Association on and local food agritourism/ Volunteer planning of culture and B&B, Charme Association visits, story n. of chef Hotel /Historical (involving database of > specific involved Building e.g. elderly offer and target people) calendar specialization Hotels/B&B, updating Regional Authority > Increase of Team presence in Building low season activities professionists Producers Training Agencies Tour Operators, Travel Agencies Tipicità in the City Local Starting from Sector Municipality Municipality Project 10.000 euro > of City City Centre Yearly n. of Regional Yearly 7–8–9 Operators of Fermo of Fermo march 2015 Tourists /Tipicità Manager for Centre Valorisation contextually businesses Authoritie contextually event valorisation to Tipicità involved in s I Edition of Citizens Mangement planning and to organization. the city Gastrono Tipicità in the Unit managemen >citizens and and organization center mic Cities of Tipicità City Sector t operators Community On a yearly Operators participation Engagement Network Made in Citizens Marche Stakeholders 18 n. of basis. (FEMO ULSG) Communicati and businesses, on Manager engagement association for promotion and Link among dissemination culture attractions and local food and productions 19 Festival. International Activities Marketing Character: Date, Visitors Target name of national Duration group Organizer Team leader Activity International, Candidature Sector Appointed Municipality Creative City to UNESCO Operators Committee of Fermo of network of Citizens involving: Gastronomy Creative Tourists HR needed Budget Expected needed Results Milestones To be M&E 2 Technical Euro 7.000 for >Internationa Image If approved Experts for the l visibility of improvement there are the candidature Fermo as a & brand several n. presence Sector submission process. reference positioning actions to be on Cities in the Operators, and Euro city for implemented specialized section to be Local managemen 15.000 for the quality International : press presented on Authorities, t of the managemen gastronomy food - Networking march 2016 Universities, candidature t and networks at n. Contacts Start-up, if approved activities >number of international and activities Research for the implementati tourist level with done at Centres. activities ons. other international level repeated Whom to Follow up report regional, local Fermo International managemen >attractivene members of t. ss of the City the city to host - Joint international activities, events linked exchanges n. of tourists Committee Actions to Citizens have relevant Sector role in the Operators network. to food Fermo Local, Staritng from Foodies, Associations Piceno Experts According to >Territory Reference Continuous n. of events Regional/Nat Territory as a National and 2015, as a Gourmet, involved in Laboratory involved events / visibility point for Activities reference International permanent Students the for the already in conference/i activities Researchers, promotion of Mediterrane the related nitiatives international Nutritional the an diet project with organized. networks Experts, Mediterrane the support dealing with Institutions an Diet, of a Fermo communicati point in Mediterrane organized ional/Internat Mediterrane linked to ional > Local Food an Diet Med. Diet Institutions and culture (Valorize 7th value/principl valorisation country es studies, etc..) 20 an Diet. Territory Local (focus on Authorities Adriatic and Sectors Ionian Associations. Macroregion Museum (e.g. ) ecomuseo on expert Valle dell’Aso) 21 Exploit already International Starting from Other Cities, City of Fermo 2015 City of Fermo Project According to > visibility of Networking, Events could n. of events Manager the events Fermo City exchange be repeated linked to and according to enogastrono improvement twinning my organized Potential Association existing Visitors and for territory organized twinning with Tourists promotion (Possibility to > networking other EU and Association apply to EU activities for funds and in twinning International for twinning funds for exchange experience experience Cities promotion twinning on and focusing on relevant call improvement gastronomy if available) exchange and valorisation 22 Traditional events Marketing Character: Date, Visitors Target name of national Duration group Activity International, Organizer Team leader HR needed Budget Expected needed Results Milestones To be M&E repeated Whom to Follow up report regional, local Aggregation Local, Starting from Foodies, Territory Marca Technical >Quality Attractive Yearly, > tourism Regional To be and cross- national and 2015 on a National tourism Fermana expert for perception of local food providing a presence in Authority repeated fertilization International permanent /Foreign promotion data local events events common local food Territory yearly basis brand and events Institutions 20.000 Tourists, Association ( collection among Local Citizens and Marca and > Product image and Typical Food local Fermana) elaboration. quality and improvement Municipalities events population Proivince Marketing/C territory of local food Involved (Sagre) Municipalities ommunicatio branding festival Associations Images , Producers n Experts for (Pro-loco) improving Association common Citizens under a Volunteers image common Pro-Loco development platform and Associations and actions logo. coordinate promotion. Exploiting Local, Starting from Foodies, Touristic Marca Touristic >of web Information On a n. of involved Regional Keep existent travel national and 2015 Foreign Guide Fermana Guides 15.000 euro presence available on continuous travel guide Authorities constantly guides and International base Municipalities updated Tourists, Association Translator > information strategic web tourism Tour Marca Web experts available in tool materials by Operators/To Fermana the means of urism Association web Agency presence on Tourism strategic strategic Sector website for website Operators for the bloggers, marketing promotion of instagramers Increase of and social territory communities, web articles 23 media and > web Increase of making them exploitation presence in available for of already social an increased developed networking number of tourism tools tourism materials operators 24 Marketing & Promotion Marketing Character: Date, Visitors Target name of national Duration group Activity International, Organizer Team leader HR needed Budget Expected needed Results Milestones To be M&E repeated Whom to Follow up report regional, local Website Local, 2015 as a Tourists Municipality Municipality 1 web 8.000 Euro for >Visibility at Image If n. of visits to Committee Website “Fermo City national and starting point Citizens of Fermo in of Fermo developer, website National/EU improvement candidature the website Citizens maintenance of International for Sector cooperation Expert for setting up and & brand is approved Sector and candidature Operators with: website and yearly International positioning the website n. of projects Operators enhancemen and collector Sector managemen managemen level would be the and initiative for the public Association t and t main tool for uploaded and private Not for profit updating initiatives linked to the food. Gastronomy” >More communicati Associations attractive on&marketin n. of private for the territory for g; a platform initiative valorization specialized for innovative s/enterprises of press projects, involved enogastrono start-up, food mic tourism related and food initiatives, culture. exchanges at Website international should be level t strictly interlinked with regional tourism promotion #destinazione marche Strategic Local, Staring from Foodies, Municipality Tipicità Social media According to >increased Image 25 Constant >Tipicità in Municipality Constant Presence in national and Social International 2015 Gourmets Network of manager social media visibility of improvement social Regional Fermo/Tipicit Organizer following manager Tipicità on & brand activities networking Authority à organizer communicati activities social positioning tools (improvemen on & social t of Tipicità networking social tool >Catalyst Communicati networks communicati effects on on&promotio tools) on and Instagramers, n activities at planning of travel and low cost visits, foodies database of bloggers activity networks > offer and calendar updating Training and Education Marketing Character: Date, Visitors Target name of national Duration group Activity International, Organizer Team leader HR needed Budget Expected needed Results Milestones To be M&E repeated Whom to Follow up report regional, local Specific Sector Chef Chef/Horeca Experts, 40.000 > number of >Culinary art According to n. of trained Regional According to Training on Local, 2016 Operators Association Association Chefs, It could be chef with > Knowledge ESF priority chefs/Operat Authority emerged culinary art Chef Horeca Trainers foreseen in increased increase and calls ors Horeca training needs /Restaurant Association Training the knowledge Vocational Organizer Sector/Chef framework of on culinary n. of Training European art, products vocational Istitution Social Funds quality and courses 2014 – 2020. local tradition organized 26 Association n. of association involved Learners evaluation questionnaire s International International 2016 HE Students, Municipality University of Scientific 60.000 euro > food > Research & Master for researchers of Fermo, Macerata Coordinator Possible research on innovation food studies and professor Universities, Researcher funds: the territory > reference Laboratory Project European > image and point for HE in for Manager Social Funds brand of the Mediterranea Secretary ROP Marche territory Region internationall Programme y recognized 2014 – 2020 as reference n. of courses EU Erasmus plus point in Food developed Commission) programme & Wine 2014 - 2020 education n. of > scientific Involvement articles of local food produced n Diet Yearly n. of students According to According to participating exploited emerged funds for needs, n. of development territory offer Food & Wine researchers (Regional and trends in sector and professor Authorities, Food & wine participating Municipalities research and , Universities innovation & wine stakeholders n. of and in functions of international local people process & involved exchange Specific Young Horeca Tourism Experts and 40.000 Image Constant >Tipicità in Municipality Constant Training on Local, 2016 professionals Association Associations Trainers, It could be improvement activities social Regional activity Revenue Tourism Chamber of Specialized Training foreseen in & brand networking Authority Managemen sector Commerce Training activities the positioning tools t - Increase employee and Industry Agencies organizer framework of 27 ability to use Tourism Tourism European > innovative facilities sector Social Funds Communicati channels, owners representativ 2014 – 2020. on&promotio found market es n activities at segments Tourism low cost and develops Agencies web marketing strategies Marketing Character: name of national Date, Duration Visitors Target Activity International, group Organizer Team HR needed leader Budget Expected Results Milestones To be repeated M&E needed Whom to Follow up report regional, local Invitation of Local, National 2017 Foodies, foreigner chefs and Gourmet,S Municipality of Chef for International ector Fermo Associat competitions expert, Chef ion on local journalist, Association products bloggers HO.RE.CA Events manager > promotion of > raising Exploiting n. of Exploit According local awareness on events already events Tipicità to the food/products local product , organized in organiz yearly events and traditional food quality the territory ed organizat organized receipt and n. of ion dishes foreign Sector chef involve d Funding Possibilities for the development of the above mentioned actions: ROP ERDF MARCHE 2014 – 2020 European Regional Development funds already approved for Marche Region 28 RDP MARCHE 2014 – 2020 Rural Development programme, in phase of approval with European Commission could offer several opportunities for the development of the actions linked to agriculture and rural development and to the marketing of local quality products and brand. ROP ESF MARCHE 2014 – 2020 European Social Funds for Marche Region concerning the years 2014 – 2020 is already approved and could support the funding of training and education actions of the LAP EU Programmes: 1) Erasmus plus Programme 2014 – 2020 2) COSME Programme 2014 – 2020 3) European Territorial Cooperation Programmes 2014 – 2020 4) Horizon 2020 Programme Private – Public Partnership 29