Zone I - ECEAT
Transcription
Zone I - ECEAT
Sustainable Tourism Development Strategy for the Retezat National Park Region Strategy developed in the framework of the PAN Park Programmes Final Draft November 7, 2006. This document is open for comments and recommendation. This report was prepared by: James MacGregor, Sustainable Tourism Specialist, Romanian Agribusiness Development Program – United State Agency for International Development (RADP-USAID) Andrei Blumer, Project Coordinator, Association of Ecotourism of Romania - USAID, and assisted by Bogdan Florescu, Green Cross Romania. The report was elaborated in collaboration with the Retezat National Park Administration under the supervision of Zoran Acimov Park Director. 2 Acknowledgements This Retezat Sustainable Tourism Development Strategy (STDS) was prepared in the framework of Retezat National Park's application for entry into the PAN Park Network. The preparation of the present report was financed by the United State Agency for International Development (USAID) - Romania Agribusiness Development Project (RADP) and was executed in the frame of the Project “Ecotourism a tool for nature conservation and tourism in Romania”, developed in partnership by the Association of Ecotourism in Romania, USAID and Environment Partnership Foundation. The authors would like to acknowledge the participation of many stakeholders in the process of development of the present strategy, such as: a) Retezat National Park Administration, b) Various pension owners and operators in the Retezat region, c) Local and County Municipalities; c) Environment Protection Agency; d) Mountain Rescue representatives, The authors would like to express their thanks for the participation of Retezat National Park staff during different phases of strategy preparation: Zoran Acimov (Park Director), Alin “Zmeu” Ivasca (Ranger), Alin Alimpesc (Tourism and Community Outreach Officer), Florin (Hombre) Halastauan (Ranger) and Grigore Opritoiu (ex- Tourism and Community Outreach Officer). Special thanks for his contribution to Ovidiu Bodean, Head of the Hunedoara Mountain Rescue Team that become the President of the new born Retezat Tourism Association. Authors‟ special gratitude is addressed to Lorna Babby, Peace Corp Volunteer, who took her time to intensively review the final draft. The authors would also like to thank all those who participated during the consultation and participation process of developing the present strategy. 3 Content Executive Summary ...................................................................................................... 6 1. Introduction ............................................................................................................. 11 1.1 Retezat Region and the International Travel Industry..................................... 11 1.2 The European Travel Context ........................................................................... 13 1.3 The Creation of the European PAN Park Network ........................................... 14 1.4 Insight into Sustainable Tourism Development Context ................................ 15 1.5 The Importance of Sustainable Tourism in the Retezat Region ..................... 17 1.6 Ecotourism issues............................................................................................. 18 2. Methodology ............................................................................................................ 20 3. Resources of Retezat National Park and Adjacent Area ...................................... 22 3.1 Geographical and Biophysical Attractions of Retezat National Park Region 22 3.2 Socio-Economic Considerations ...................................................................... 26 3.3 Tourism facilities and services......................................................................... 27 4. SWOT Analysis ........................................................................................................ 31 5. Market Analysis and Branding ............................................................................... 34 5.1 Visitor Survey .................................................................................................... 34 5.2 Visitor Projections ....................................................................................... 37 5.2 International Tourism Trends affecting Retezat National Park and Surrounding Region ................................................................................................ 38 5.2 Positioning Retezat National Park and Region................................................ 43 5.2.1 Potential Market Segments ........................................................................ 43 5.2.2 Positioning the individual market segments ............................................ 45 5.3 Positioning Retezat as a sustainable tourism destination ............................. 54 5.3.2 Proposed Positioning Statement ............................................................... 56 6. Retezat Regional Tourism Development Concept ................................................ 58 6.1 A Development Zone Approach ....................................................................... 58 7. Sustainable Tourism Development Plan............................................................... 64 7.1. Development Proposals by Individual Zones ................................................. 64 7.2. Development proposals specific for Retezat National Park .......................... 71 7.3. Regional Level Recommendations.................................................................. 73 7.3 Linkages and Corridors ................................................................................... 81 7.4 Implementation Strategy ................................................................................... 81 7.5 Next steps ......................................................................................................... 87 8. Main Implementation Body and Monitoring .......................................................... 89 8.1 Developing the Retezat Tourism Association ................................................. 89 8.2 The Local PAN Park Standards ........................................................................ 89 8.3 Monitoring .......................................................................................................... 90 Conclusions................................................................................................................. 91 Appendix 1 : Retezat National Park Ecological Zones.............................................. 92 Appendix 2: Description Resources of the Retezat NP and Adjacent Area ............ 96 Appendix 3: The Land Ownership structure within the Park ................................. 106 Appendix 4: Tour package development criteria .................................................... 108 Appendix 5: Retezat Responsible Tourist Code ..................................................... 116 Appendix 6: Guidelines for the Retezat Sustainable Tourism Development Policies and Practices ............................................................................................................. 117 4 List of Figures Figure 1: Sustainability graphic ................................................................... 16 Figure 2: Map of the allowed camping site within the National Park borders ............................................................................................................... 28 Figure 3: Age distribution of the current tourists in the Retezat National Park ..................................................................................................... 35 Figure 4: Type of accommodation used by tourists in the Retezat National Park ..................................................................................................... 36 Figure 5: The entrances to the Retezat National Park used by current tourists ................................................................................................................ 36 List of Tables Table 1: Results of the SWOT analysis with stakeholders in the Retezat Region .................................................................................... 32 Table 2: Estimate of increase rate of visor nights in the Retezat Region ................................................................................................. 38 Table 3: Retezat Product/Market: Matching and Positioning .......... 53 Table 4: Positioning the image of the Retezat region...................... 56 Table 5: Activity implementation ....................................................... 87 5 Executive Summary The Sustainable Tourism Development Strategy (STDS) for Retezat National Park (RNP) and adjacent region has been prepared to assist RNP in its application for entry into the PAN Park Network. 1. OVERVIEW RNP and the surrounding region, including the gateway community of Hateg, could potentially become a premier tourism destination in Romania. The national park, with its pristine wilderness, spectacular alpine and sub-alpine landscapes, and rich variety of fauna and flora (including over 1/3 rd of all the flora in Romania), offers an exceptional resource mix that can contribute to the successful long-term tourism development of this area. Developing a sustainable tourism industry will require the private sector, in partnership with the park administration, to successfully integrate the surrounding historic, cultural, and community resources with the natural resources of the park into a cohesive tourism product. It is also critical that the destination be positioned as one that reflects the highest sustainable tourism principles and practices, both within and beyond the park boundaries. The STDS offers a blueprint for developing this sustainable tourism industry. 2. MARKET DEMAND and POSITIONING RNP visitation is very low compared to most national parks in Europe. It currently receives only 10,000 visitors per year, and consequently makes only a modest contribution to the regional economy. Most visitors (80%) are Romanian; the majority of international visitors to RNP are from Hungary and the Czech Republic. These foreign visitors tend to spend 3- 4 days hiking in the park, but because they use relatively few local goods and services, they have little economic impact on the region. Tourism trends in Romania and Western Europe suggest that the demand for the type of wilderness experiences and outdoor activities offered in RNP, along with the rich cultural heritage of the surrounding region, could double tourist arrivals within the next five years. However, increasing visitation will require a robust development plan and a targeted marketing campaign to attract those segments of the tourist market that can build a sustainable industry over the next decade. The most promising market segments for RNP and the surrounding region include ecotourists, geotourists, adventure travellers, cultural heritage tourists, as well as scientific and educational travellers. Romanian families and study groups also hold high potential and should be among the targeted segments. 6 In order to achieve its development goals, the region must position itself as a destination that can satisfy the specific interests and desires of these market segments. Thus, the Retezat region will be marketed as a unique wilderness area with a backdrop of authentic villages and ancient heritage sites, offering opportunities for learning and discovery, inspiration, relaxation, exercise, solitude, excitement and challenge. 3. DEVELOPMENT ZONES For the purpose of identifying the type and scale of development necessary to accommodate the targeted market segments, the Retezat region has been divided into four activity development zones: Zone I includes the Hateg area, north of RNP, as well as the southern part of the park, where the RNP Visitor Centre is located; Zone II is structured around the main hiking trails in the centre of RNP; Zone III includes RNP‟s remote Godeanu and Retezatul Mic Mountain area; and Zone IV is comprised of the mountain resort area at Rausor. Each of these Zones reflects a different resource mix, market interest and carrying capacity, allowing for different visitor volumes and types of activities. 4. RETEZAT REGIONAL TOURISM DEVELOPMENT CONCEPT DEVELOPMENT PLAN BY INDIVIDUAL ZONES The STDS for the Retezat region follows the structure established by the four development zones, and specific development proposals reflect and build upon the community, cultural and natural resources available in each Zone. Together, the Zones will attract a variety of existing and potential market segments while allowing for the effective management and protection of the resource base. Zone I: Hateg and Jiul de Ves (West Jiul) Areas Zone I will be developed for high-volume, low-yield tourism, and will offer such activities as cultural heritage tours, nature interpretation trails, and horse riding. In order to encourage visitors to stay in the region longer, and thereby to create new jobs and stimulate the growth of tourism-related business in the area, a number of new facilities and activities must be developed in Zone I. The community of Hateg will serve as the principle Staging Area or Gateway to the services and activities of the entire Retezat region. A key element in the development strategy for Zone I is the establishment of a Tourist Information Centre (TIC) in Hateg that will distribute information to arriving visitors on the various activity areas and attractions within the region, including Retezat National Park; on accommodations and restaurant facilities in the area; and on local tour operators, packages and itineraries. The Hateg TIC will be the center of an integrated regional tourism information network that includes satellite tourist information kiosks in additional communities of Zone I, coordinated print materials, and an independent regional website and database. 7 The type of tourism for which this Zone will be developed requires more opportunities for outdoor recreation (e.g. a multi-use trail system in the Hateg area), and better opportunities for nature and cultural education (e.g. a completed and fully equipped RNP Visitor Centre, nature interpretation trails in the park, and cultural heritage tours throughout the surrounding region). Also part of the development plan for Zone I are workshops on environmentally sustainable hotel and restaurant management, and on “green” guesthouse operations and marketing. Zone II: Central Park Area Zone II will be geared toward the domestic and international hiking market, and will offer well-marked trails and maintained campgrounds. In order to increase the quality of experience for visitors to RNP, improved camping facilities are an essential element of the development strategy for Zone II. This will involve the upgrading and expansion of existing primitive campgrounds in the park, the construction of one new campground, and the possible development of a semi-permanent Eco-tent camp. The construction and upgrade of mountain shelters for use by the mountain rescue service, as well as by hikers under bad weather conditions, is also part of the development plan for this Zone. Zone III: Godeanu and Retezatul Mic Mountain Area Zone III will provide a high value wilderness experience to low volumes of visitors, and will include guide services. This sensitive RNP area will be kept as natural as possible given its high wilderness value, and will thus require the least development of all of the Zones. What will be necessary is construction and upgrade of mountain shelters for use by the mountain rescue service, and by hikers under bad weather conditions. In addition, a variety of quality programmes (such as bird watching and wildlife viewing excursions, botanical and medicinal plant tours, and organized hiking trips) must be developed and offered by responsible tour operators who are committed to environmental protection and education, and to the preservation of park values. Zone IV: Rausor Mountain Resort Area Zone IV is designated for high numbers of tourists and will offer such activities as skiing, hiking, and mountain biking. The development plan for Zone IV involves the creation of an integrated yearround mountain tourism destination aimed at increasing visitor volume and occupancy rates. This will entail the construction of summer-based facilities, such as a trail network and campground. Also planned for this area is the 8 establishment of a major national/international interpretive and educational facility which will focus on the ecology and resources of the Carpathian Mountains, as well as the further development of RNP‟s existing nature trail from Rausor. Given the high volume of visitors this area is expected to receive, special emphasis must be placed on identifying and implementing necessary resource protection measures in developing Zone IV. PROPOSALS SPECIFIC TO RETEZAT NATIONAL PARK RNP possesses an adequate resource base to be developed as one of the main tourism attractions in Hunedoara County. However, much remains to be accomplished both to protect its natural values and to position the park as an international attraction within the PAN Park Network. The park requires a set of sustainable development guidelines to control and guide construction, to deal with the issue of waste management, and to identify ways in which the park administration can introduce environmentally responsible practices into its day-to-day operations. RNP must also develop additional park trails. These trails should form a comprehensive network which takes different uses (such as hiking, mountain biking and wildlife viewing) into consideration, and which is cognizant of the ecologically-sensitive areas of the park. Finally, a park-centered public awareness program is necessary to enhance appreciation among local residents for the natural and cultural values of the Retezat region, as well as to educate the public on the economic benefits that could be secured from the preservation of these values. REGIONAL LEVEL RECOMMENDATIONS Many elements of the Retezat STDS are not specific to any one Zone or area. They include a series of key activities relating to increasing the capacity of the Retezat Tourism Association, the preparation and implementation of a comprehensive marketing strategy, and tour product development. Also included among the STDS regional recommendations are additional training workshops and a series of public forums on STDS implementation, 5. IMPLEMENTATION AND MONITORING Implementation and monitoring of the STDS will be the task of the Retezat Tourism Association, in partnership with the Association for Ecotourism in Romania and the Retezat National Park administration. Because implementation of the strategy will take five (over even more) years to complete, it is to be expected that adjustments will need to be made along the way to as conditions 9 change. Regular reviews of the implementation strategy will be an essential tool for determining which activities are having impacts and which are not. The STDS sets out a tentative implementation timeframe and benchmarks which should form the basis for monitoring progress. The timeframe was set with several critical factors in mind, including the park administration‟s immediate need to respond to PAN Park Network requirements; the importance of increasing park visitation rates; and the need to establish and implement environmental protection and restoration measures before further degradation of the natural and cultural resource base occurs. 6. CONCLUSION This report represents the culmination of a consultation and facilitation process that succeeded in bringing to light the visions and desires of various stakeholders with respect to the sustainable development of the Retezat region. The STDS combines these diverse views into a unified and comprehensive implementation strategy, which will require continued communication and cooperation among the stakeholders. With a firm commitment to this ongoing process, the stakeholders can look forward to a not-too-distant future in which Retezat National Park and the surrounding region is known nationally and internationally as a premier tourist destination. 10 1. Introduction 1.1 Retezat Region and the International Travel Industry Retezat National Park is the first national park created in Romania and one of the oldest in Eastern Europe. It was established in 1935 and was eventually proposed as Biosphere Reserve (RNP-BR) because of its unique biodiversity and national significance to the Romanian people. However, the first park administration was not set up until 1999. The new management structure was supported within the framework of the Biodiversity Conservation Project. The National Park is now recognized as a UNESCO site. The Retezat Mountains offer one of the most spectacular landscapes in Romania and hold enormous potential for the development of both national and international tourism. The park is surrounded by adequate infrastructure which provides access to the perimeter of the protected area, as well as relatively easy access to the centre of the park itself. Furthermore, there are several tourism suppliers who have recently recognised the importance of the National Park as an attraction that can provide a focus to their business activities. For the most part, these operations offer lodging and limited guide services into the park. But they can also be a strong voice for park development and environmental protection. To solidify their interest in the appropriate development of park resources, several have joined the PAN Park Group, thus assuring that the park will play an important role as an economic catalyst for the region. RNP has yet to attract substantial visitor volumes. However, it is reasonable to expect an increase over the next decade both in the demand for access to park resources, and in the park‟s economic contribution to the surrounding region. While management emphasis must always be on the long-term protection of park resources, the Retezat park administration is in the fortunate position of attracting an adventure travel and ecotourism market that is interested in supporting conservation of the park‟s biodiversity, while at the same time contributing to local social and economic development. This would appear to allow for substantial growth on the part of the park and the region over the 5-year duration of this strategy (2007 to 2011). There are currently only 10,000 visitors entering the park each year. Because half of these visitors are day users only, the park could reasonably absorb as many as 2 to 3 times the current number of visitors without any loss to its biodiversity integrity. Although the park has relatively little impact on the regional economy at this time, a substantial increase in visitor volume would start to position it as an important source of jobs and salaries. 11 With the implementation of the STDS, Retezat National Park will become an active player in the world‟s largest industry: tourism. Recent estimates by the World Tourism and Travel Council (WTTC) suggest that the sector generated approximately $US6 trillion in economic activity in 2005. In the same year, 808 million individuals travelled to another country, two-thirds of them for vacation or leisure. That number is expected to surpass one billion by 2010. Furthermore, the WTTC estimates that Romania will be the third fastest growing tourism destination in the world over the next decade. As environmental issues move higher on the public agenda (particularly in the tourism-generating countries of Europe and America), tourism planners are becoming sensitive to the increased interest in natural and protected areas, as well as the impact tourists can have on these fragile environments, especially in wilderness areas such as RNP, with its alpine meadows, virgin forests and pristine ecosystems. The importance of parks and protected areas The tourism industry will increasingly be directing their clients to some of the most environmentally fragile areas of the planet. The World Resources Institute reports that nature-related travel has increased 20% to 30% in the last decade. In addition, approximately 40% of all international tourism is in developing countries and economies-in-transition such as Romania, where many of these parks and protected areas are located. This is an astounding increase from a mere 3% in 1950. These emerging destinations are frequently considered as "biodiversity hotspots," and while they cover only 2% of the earth‟s land surface, they contain more than half of the planet's biodiversity. As fragile ecosystems are overwhelmed by traffic (human and vehicular) and their associated pollutants, their very appeal is threatened with damage or destruction. The challenge for the Romanian travel industry, therefore, is to maintain a balance between responding to increasing demand for parks and protected areas while maintaining the environmental integrity of the destination. Tourist interest in environmental protection Despite the potentially negative effects of travel to national parks and protected areas, there is good news. Tourists are becoming increasingly concerned about their impact on these natural and cultural environments. For instance, according to the 2004 US Geotourism Study by the Travel Industry Association of America, funded by the National Geographic Society, a majority of the travelling public (71%) believes it is important that their visits to a destination not damage its environment. Similar or higher levels of support for environmentally-responsible travel can be found in Western Europe. As United Nations Secretary-General Kofi Annan pointed out recently, "we now perceive a more complex relationship between human society and the natural environment that recognizes the potential of the planet's privileged 20 percent to benefit the balance of humanity." 12 The fact that more travel-related companies are becoming a force in sustainable development is also good news. Environmentally responsible tourism-related enterprises increasingly recognize that they can have an enormous impact not only on the natural environment, but also on the social and economic development of communities. They can also play a proactive role the preservation of traditional cultures. Many tourism businesses want to be good corporate citizens, and countless hotels and resorts, large and small, have instituted energy/water-saving and pollutant-diminishing practices, thus providing leadership in their communities. At the same time that these companies are helping to maintain the quality of emerging destinations for future customers, they are also enhancing brand loyalty and their public image. Travellers to national parks in particular can make a substantial contribution to the protection of local resources. Through interpretation programs and other forms of education, park users are learning how their financial contributions can help to preserve vulnerable park and regional ecosystems, maintain local biodiversity and cultural heritage, and contribute to the well being of the local people and their communities. Some tour operators are making direct contributions to the conservation of protected areas. Lindblad Expeditions, for instance. established the Galapagos Conservation Fund to help preserve the unique ecosystem of the archipelago. By educating its clients during their voyage to the islands' unique features, the company encourages numerous travellers to make donations, which the Fund distributes through the Charles Darwin Foundation. Travellers to the Retezat region can therefore become agents for positive change by improving the regional economy (including Hunedoara County), as well as by ensuring the long-term status of RNP as a protected wilderness for future generations of Romanians and international travellers. 1.2 The European Travel Context The European Union still maintains its leading position in world tourism as a main source and a main destination of international tourist flows. The accession of Romania and Bulgaria in 2007 will further consolidate that position. In 2005 five EU countries were among the 10 leading tourist destinations in the world, and in 2004 the EU accounted for approximately 40% of arrivals and receipts in nondomestic world tourism. This is good news for Romania, as Eastern European countries are increasingly viewed as favoured destinations because of their natural and cultural resources and attractive price structure. A remarkable eight million people are directly employed in the EU tourism sector, and tourism also has an important indirect effect on employment in related 13 services. Some sources estimate that tourism-related jobs will increase by more than 2.5 million over the next ten years. Tourism thus represents a major opportunity for job creation in coming years - in particularly in Romania. Job growth is not the only beneficial impact of tourism. Travel and leisure activities are also social factors, since tourism is no longer an activity for the privileged few, but rather a widespread experience for the great majority of EU citizens. The role of RNP in Romania and within European Union should not be underestimated. The European Tourism Commission recently presented its ideas on how best to exploit the European tourism sector's competitive potential. It identified the need to enhance consistent co-operation on tourism policies among all stakeholders involved in tourism, including the European Commission, Member States, regional and local authorities, industry, associations, and tourist destinations such as Retezat. Specifically, the Commission aims to improve tourism's competitiveness and sustainability. Commission members have stressed tourism's contribution to sustainable development with a special focus on environmental and cultural resources and the application of the Agenda 21 guidelines. Five key competitive issues have been identified, and they provide a focus for the implementation of the STDS. They included: a) b) c) d) e) Information exchange, Training, Quality Products and Services, Sustainable development and New technologies. Initiatives such as the PAN Park Network support EU tourism interests. With the Commission‟s support for a quality tourism delivery system, highly trained staff, and a commitment to operate in accordance with sustainable tourism principles, there is an excellent opportunity to establish Retezat as a model for Romania‟s contribution to EU tourism development. 1.3 The Creation of the European PAN Park Network World Wide Fund for Nature has a long history of direct an indirect involvement in the tourism industry. In the late 90‟s they collaborated with the Dutch Leisure Company Molecaten Group to establish the Protected Area Network (PAN) Parks concept. The initiative was designed to combine nature conservation with tourism through the creation of a European network of protected areas that is meant to attract tourists, but at all times allows nature conservation to prevail over aspects related to the use of a protected area.1 PAN Parks is a way to identify the economic value of the natural integrity of the park, as well as to 1 http://www.panparks.com/panintro.htm 14 contribute to the protection of the area. It consolidates and integrates some of Europe‟s most valuable national parks and protected areas into a coordinated network of well-managed, internationally-recognized protected areas. The PAN Parks have identified sustainable tourism as a vehicle to stimulate the local economy. Parks serve as an attraction, or hook, to bring visitors to the region and consequently stimulate the local economy through the direct and indirect purchases. PAN Parks also offer unique, high quality nature-based experiences for tourists.2 The PAN Parks project aims to provide a nature conservation-based response to the growing market of nature-oriented tourism by creating a quality brand, which stands for: 3 An expanding network of well-managed protected areas with high conservation value; Areas which are widely known by Europeans as natural capitals of our continent, which they know and are proud of; „Must see‟ sites for visitors and wildlife lovers. They stand for responsible high quality nature-based experiences for visitors; Wider public and political support for the protected areas through changing attitudes and growing economic value of protected areas; New income for parks and, in particular, new jobs for people in rural areas. 1.4 Insight into Sustainable Tourism Development Context There are many definitions of sustainable tourism development. The following definition adapted from “Our Common Future” report defines sustainable tourism development for RNP and surrounding region as: "development that responds to the socio-economic and environmental needs of present residents of the Retezat region, visitors and travel industry without compromising the future ability of Romania’s travel industry and their guests to meet their respective business and vacation requirements as well as to maintain the natural value of the Park and the surrounding region." This definition is subsequently supported by 8 sustainable tourism principles 4: 1. Restrict the tourism impact to within the carrying capacity of the national park‟s resources and those of the surrounding communities and territory. 2 WWF, PAN Parks – The Vision. WWF Zeist, The Netherlands, 2000 WWF, PAN Parks – A synergy between Nature Conservation and Tourism in Europe’s Protected Areas. WWF fact sheet. WWF, December 1999 4 The Encyclopedia of Hospitality and Tourism, “Sustainable Tourism Principles,” James Mac Gregor; Van Nostrand Reinhold, New York, 1993. 3 15 2. Maintain and enhance the stock of biological wealth within National Park and surrounding area. 3. Minimize the depletion of non-renewable and extremely fragile mountain resources. 4. Promote long-term tourism development that increases the economic and educational benefits from the natural resources and maintains the biodiversity of Retezat National Park. 5. Achieve an equitable distribution of the benefits and costs of resource use and environmental management. 6. Provide for effective participation of local residents, local government and communities and interest groups, including the PAAN Park Group in environmental protection decisions and policy implementation. 7. Promote those values and ethics that contribute to sustainable tourism in the park and surrounding territory, Romania and Europe. 8. Define a clear and comprehensive strategy that leads to the successful adoption and implementation of a Retezat Sustainable Tourism development strategy. Figure 1: Sustainability graphic 16 1.5 The Importance of Sustainable Tourism in the Retezat Region Sustainable tourism can make a substantial contribution to the development of the Retezat region. In order to achieve its full potential it must: 1. Make optimal use of the unique mountain environmental resources that constitute the central attraction in tourism development, maintaining essential ecological processes and helping to conserve natural heritage and biodiversity of the National Park. 2. Respect the socio-cultural authenticity of the surrounding communities, particularly these that serve as hosts and service centres for the park. It must conserve the community‟s cultural heritage and traditional values, and contribute to inter-cultural understanding and tolerance. 3. Ensure viable, long-term economic operations, providing socio-economic benefits to all stakeholders that are fairly distributed, including stable employment and income-earning opportunities and social services to host communities, and contributing to poverty alleviation. Sustainable tourism development requires the informed participation of all relevant stakeholders, an engaged park administration and strong political leadership (particularly at the county level) to ensure wide participation and consensus building. To achieve sustainable tourism for Retezat, the PAN Park Group and Park Administration must embark on a continuous process that will require on-going monitoring of visitor impacts and introducing the necessary preventive and/or corrective measures whenever necessary. Sustainable tourism should also maintain a high level of tourist satisfaction and ensure a meaningful park experience for the tourists. It should raise their awareness about sustainability issues at the park and regional level and promote sustainable tourism practices to visitors and tourism suppliers. Sustainable tourism in RNP and surrounding area must: Be educational and informative. Park visitors are particularly interested in discovering and learning about the park and adjacent region. For the most part, they also want to learn how to help sustain its character while deepening their own visitor experiences. Residents will also learn the value of resources they may have been taking for granted. Support the Values of the Region. International travellers to the region and the park are particularly interested in supporting the local values and 17 resources. Therefore, they seek out businesses that emphasize local character in terms of architecture, cuisine, heritage, aesthetics, and ecology. Tourism revenues in turn raise local perceived value of those assets. Benefit local residents. Tour operators, particularly those from Romania, should try to employ and train local people, buy local supplies, and use local services. Conserve resources. Environmentally responsible tourists prefer to support businesses that minimize pollution, waste and energy consumption, water usage, chemicals and toxic materials, and that provide accommodation which is respectful of the environment. Be sensitive to local conditions. Stakeholders anticipate development pressures and apply limits and management techniques to prevent unnecessary changes to the existing conditions. Local and external businesses cooperate to sustain natural habitats, heritage sites, scenic appeal, and local culture. Emphasize quality over quantity. Communities measure tourism success not by sheer numbers of visitors, but by length of stay, money spent, and quality of experience. Provide a quality travel experience. Satisfied, excited visitors bring new knowledge home and send their friends and relatives off to experience the same thing - which will provide continuing business for the Retezat region. 1.6 Ecotourism issues The Retezat Park‟s interest in the development of tourist activities is closely related to ecotourism. Ecotourism offers responsible sustainable nature based tourism, with specific ethical and practical rules: respect for natural values (responsible travel in the nature), help in preserving nature unchanged over time (a flow of income to assist biodiversity and cultural conservation), and contributions to improving local community welfare (through participation in tourist activities) At national level ecotourism activities are developed and promoted by the Association of Ecotourism in Romania (AER) that developed an extensive program covering different regions of Romania. Retezat is one of the targeted region as well as Caliman National Park, Apuseni Natural Park or Danube Delta Biosphere Reserve. 18 AER implemented the Ecotourism Certification System in 2006. This System was developed based on the best international available practices, such as: Nature and Ecotourism Accreditation Program (Australian Ecotourism Association) and Nature’s Best (Swedish Ecotourism Association). The model adopted have been tuned according to the Romanian context through extensive consultation with the private sector (e.g. tour-operators, guesthouse), nature conservation organisation (e.g. World Wide Fund for Nature - WWF), National Park Service or individual Parks, National Tourism Authority, Environment Ministry. The staff of the Retezat National park was directly involved from the initial phase of the process. National Tourism Authority showed interest in the ecotourism field and has started the process of developing an Ecotourism National Strategy. There is a special interest at the National Tourism Authority for promoting ecotourism activities. The growth of the ecotourism industry at international level constitutes a very important and potentially positive factor for the Park and its communities. More and more people are choosing ecotourism destinations, seeking involvement in nature conservation activities, and in promoting and appreciating traditional cultures and ways of life. 19 2. Methodology The process of developing the current sustainable tourism strategy includes two main phases: 1. Preparation of the Initial Version of the Sustainable Tourism Development Strategy (STDS), Sept 2004 – Dec 2005. The process was coordinated by the administration of Retezat National Park, and was based on two documents: the draft Sustainable Tourism Strategy developed in 2003 in the framework of the World Bank GEF project for Romanian national parks. a Feasibility Study on Tourism around Retezat National Park developed under the authority of the Hunedoara County Council, with support from Belgium, in 2003 – 2004. As a result of this study, a Land-Use Management Plan (PUG) for RNP and the surrounding area was developed. 2. Consultation Phase and Development of the Final Version of the STDS, Dec 2005 – Oct 2006 Beginning in April 2006, a series of consultation and working sessions were held in areas surrounding the park to allow local stakeholders to contribute directly to the STDS. This phase was coordinated by the park administration, with the assistance of the United State Agency for International Development (USAID) – Romanian Agribusiness Development Program, the Association of Ecotourism in Romania (AER), and Green Cross Romania. Retezat National Park and the surrounding area was included in AER‟s priority list for direct interventions in 2006. Pursuant to this listing, an extensive effort has been undertaken to assist RNP in elaborating the Sustainable Tourism Development Strategy. AER, in partnership with USAID, has led this effort, and has already put some of the identified activities into practice (e.g. organising a familiarisation trip in Retezat region for journalists and tour operators from United Kingdom). Additionally, Green Cross Romania, in partnership with the park administration, has designed a project that creates alternative economic activities appropriate for the region. The project is co-financed by PAN Park Foundation and UNDP, and has already provided financial support for some of the identified activities. The milestones of the process are listed below: April 3, 2006, workshop facilitated by USAID-AER with RNP staff to identify the PAN Park region, and to develop the first draft for activity and experience based zoning of the PAN Park region; April 4-5, 2006, workshop facilitated by USAID-AER and the park administration with the local stakeholders; 20 April – June 2006, development of the Sustainable Tourism Development Strategy draft by USAID-AER; August 23, 2006, workshop with local stakeholders facilitated by USAIDAER and the park administration; Aug – Oct 2006, development of the Retezat Tourism Association; Sept 2006, meeting of local stakeholders, facilitated by GCR and the park administration; October 16, 2006, meeting of local stakeholders for final approval of the zoning, action plans and local PAN Park certification system; October 16-31, 2006, elaboration of the final version of the strategy. The resources of the region have been analysed based on available documentation from RNP (e.g. the Park Management Plan), direct field observation, and discussions with park staff and local tourism operators. Specific meetings were held with park representatives and local stakeholders to define the PAN Park region and the internal zoning. The following criteria were considered to identify the PAN Park region: Manageability of the destination and the local standards, Readiness of stakeholders to cooperate in the framework of the PAN Park initiative, Sufficient capacity for directing future tourism pressures to the area outside Retezat National Park, Benefits of sustainable tourism for the surrounding communities and the county, Possibility of establishing and maintaining “Retezat” as a recognisable brand. The internal zoning was defined according to the different types of experience opportunities specific to the region. The zones were initially defined during interactive workshops with park staff, and were further developed and agreed upon during a meeting with local stakeholders in Sept 2006. The internal zoning was designed in consideration of the Ecological Zones identified in the Park Management Plan. Special attention was given to not creating conflict situations between different recreation and tourism activities and the ecological zoning of the national park (for more information on the Ecological Zones and acceptable activities and infrastructure in the park please see Appendix 1). The gathering of information concerning activities in the overall context of the region was performed using a SWOT analysis and a prioritisation. The information was structured and analysed in the process of developing the current document, and strategic activities were formulated as a way to guide the tourism development for the next five years. 21 3. Resources of Retezat National Park and Adjacent Area There has been extensive documentation of RNP resources, and to a lesser degree, those of the surrounding region. In reviewing these resources, this document will borrow directly from the Retezat National Park Management Plan prepared by the Park administration. A complete description of the natural resource base is found in APPENDIX 2. The following presentation identifies those assets that are of significant value to the proposed sustainable tourism development strategy. It is important to note that a central management responsibility of RNP is to protect and conserve biogeographically representative samples at the national level, including natural elements with high value from the geography, flora, fauna, hydrology, geology, palaeontology, and speleological points of view. 3.1 Geographical and Biophysical Attractions of Retezat National Park Region 3.1.1 Geology Retezat National Park holds substantial interest for those interested in geology. The Park is largely composed of the Retezat- Godeanu mountain ranges, two large eruptive blocks that stretch out in the direction of the Lapusnicul Mare and Barbat Rivers. The Retezat Mountains are made up of a combination of Magamatic rock in the centre of RNP, and limestone rock in the south southwest. 3.1.2 Geomorphology Retezat National Park is characterized by a great diversity of forms, which makes the landscape peculiarly spectacular and attractive to hikers and nature photographers. The large U-shaped valleys reflect the landscape structure created by the glacier era. The most representative forms are located in the centre of the Park. 3.1.3 Hydrology The major watercourse is Lapusnicul Mare. Waterfalls can be found on all the brooks within the Park. The relic natural lakes play an important role in the hydrologic network of the Park. Approximately 38% of the Romanian glacial lakes are situated within the Retezat National Park. Bucura is the largest glacial lake and Zanoaga is the deepest in Romania. A total of 58 permanent glacial lakes exist in the Retezat 22 Mountains, located between 1700 and 2300 m. attraction for both tourists and scientists. They represent a major As a result of the 20th century anthropic interventions, river drainage is controlled by reservoirs on Rau Mare. Swamps frequently appear in the Park adjacent to springs and alpine brooks, or as the result of the partial clogging of some glacial lakes . 3.1.4 Climate Retezat National Park has a complex mountain climate, and its numerous climatic conditions are determined in large part by altitude. January is the coldest month (with temperatures between -11 and -50 C), July is the warmest (between +16 0C and +60C) below the altitude of 1800 m and August at higher altitudes. The coldest temperatures can be measured on the Peleaga , Păapuşa , Retezat, Bucura peaks. 3.1.5 Flora and Vegetation Retezat is well known nationally for its floral diversity, offering 1190 of the 3450 superior plant species known in Romania, including numerous rare species. In fact, Retezat was declared a national park in part because more than 1/3 rd of the flora in Romania can be found within its borders. The alpine pastures are of a special importance because most alpine flora species are found here, including Gentiana, Potentilla, Pulsatilla, edelweiss (Leontopodium alpinum) and others. The area between the cliffs and the alpine pastures is another area of special interest, where the rose bay, Rhododendron kotschii, and dwarf pine, Pinus mugo, can be found. The dwarf pine is a protected species in Romania and is spread across the steep slopes of Retezat. The European pine (Pinus cembra), a rare species, appears in larger and more compact groups than in other massifs. 3.1.6 Natural Vegetation Units a) Habitats The alpine and sub-alpine pastures, rocky regions, dwarf pine areas, alder tree areas, mountain leafy forests, boreal coniferous forests, aquatic habitats and river valley bushes represent the most important habitats for conservation and visitor experiences in RNP. Retezat is part of the Carpathian Eco-Region and is considered by the World Wildlife Fund as a severely threatened eco-region. 23 Forests cover around 49% of the area. The dominant species are beech, Fagus sylvatica, spruce fir, Picea abies, dwarf pine, Pinus mugo, European pine, Pinus cembra, fir, Abies alba, sycamore maple, Acer pseudoplatanus, birch, Betula pendula, alder, Alnus viridis, elm, Ulmus glabra and rowan tree, Sorbus aucuparia. b) Fauna Due to its exceptionally diverse habitats, Retezat National Park contains a particularly rich fauna, in both number of species and populations. All classes of vertebrates living in Romania are represented in the Park. o Bird species There are185 species, an exceptionally large number for a mountain area. This represents half of all species found in Romania and 122 of them nest in RNP and nearby areas. Rare species like the mountain eagle, Aquila chrysaetos, the small eagle, Aquila pomarina, the serpent eagle, Circaetus gallicus, the migratory falcon, Falco peregrinus, the mountain cock, Tetrao urogallus, the black stork, Ciconia nigra and others, can be found. o Mammals 55 species of mammals, representing 23% of European terrestrial mammals, have been recorded in Retezat National Park. RNP is a refuge for the major European large carnivores including: wolf, Canis lupus, bear, Ursus arctos and lynx, Lynx lynx. Large herbivores such as chamois, Rupicapra rupicapra, deer, Cervus elaphus and the roedeer, Capreolus capreolus are also found. There are also smaller carnivores, such as wildcat Felis silvestris and mustelines. 13 species of bats have been identified in the Park, including Rhinolophus ferrum-equinum, Vespertilio murinus and Pipistrelus pigmaeus. Otters, Lutra lutra can be found in some Retezat's rivers. 3.1.7 The nature reserves in the destination region a) Paleonthologic Natural Reserves: The continental dinosaur deposits of Sânpetru, paleonthologic reserve, commune Sântămărie Orlea, The continental dinosaur eggs deposits at Tuştea, paleonthologic reserve, commune Unirea, The dinosaur Geoparcul Haţeg, The speologic natural reserves 24 The carstic complexul Ponorici-Cioclovina, mixed-type reserve, in the village of Cioclovina, commune Boşorod, The Tecuri cave, a speological reserve, located in the Valea Pietrosului, village of Pietros, commune of Baru Mare, The Zeicului cave, speological reserve on the Valea Scorotei in the limestone section of Retezat, on the territory of commune Câmpu lui Neag, The Coral cave, a speological reserve on the West Jiu, commune Câmpu lui Neag, b) Natural Botanic Reserves: The narcissus meadows at Nucşoara, botanical reserve belonging to commune Sălaşu de Sus, Peşteana moors, botanical reserve on the territory of the village of Peşteana, commune Densuş, The limestone of Faţa Fetei, botanical reserve upstream Clopotiva village, commune Râu de Mori, The Vârful Poienii, botanical reserve at Ohaba de sub Piatră, commune Sălaşu de Sus, The Slivuţ forest, botanical reserve, The Crivadia Gorges, mixed-type natural reserve, at the village of Crivadia, commune Băniţa, The hill and cave Bolii, mixed-type natural reserve, the village of Peştera, commune Băniţa, 3.1.8 Cultural Heritage and Historic Attractions The area to the north of RNP is rich in history and cultural monuments. Evidence of Stone Age human populations has been found in the Cioclovina and Ohaba Ponor caves. Traces of the Iron Age were discovered at Subcetate and Unirea. The silver coin collection discovered at Sălaşu de Sus is representative of the Dacian civilization, while the post-Aurelian epoch coins discovered in the same place confirm the continuity of the local population, and the economic relationships of the Dacian/Roman inhabitants with the Byzantines. Significant ruins from the Roman-Dacian capital, Ulpia Traiana Sarmizegetusa remain in the present day community of Sarmizegetusa. In the area surrounding RNP there is a great variety of historical and cultural sites. For the most part, they have not been developed as tourist attractions. Included among these many sites are the following: Ruins from the Roman castle Ulpia Traiana Sarmizegetusa, former capital of Roman Dacia, and a museum exhibiting relics from that era; The Church of Densuş, a 10th century symbol of early Christianity and one of the oldest Orthodox churches in the world. Services are still held in 25 this impressive structure, which was built on the ruins of a Roman temple dating back to the 1st century AD; The Church of Peşteana, a 13th century building, dedicated to Saint Prophet Elijah; The Church of Râu de Mori, whose dedication day is “The Sunday of all Saints”, dating back to the 10th century; Cândea Manor in Râu de Mori, a 15th century historical monument; unfortunately in an advanced state of degradation at present; The mediaeval fortress and the Abbey of Colţ, Suseni – Râu de Mori; which also belonged to the Cândea family in the 18th century; The 13th century Church of Ostrov, in the Râului Mare glade; Prislop Monastery, built by monk Nicodim in 1400, with the help of Mircea the Old. Lady Zamfira, daughter of Voivode Moise, was buried here in 1580; Sântămărie Orlea Castle, dating back to the13th century, and now restored as a hotel; The Church of Sântămărie Orlea, built in the 13th century; The Church of Sânpetru, a late 13th century building; The Church of the Serfs of Sălaş; The Prince Fort Yard of Sălaş, dating back to the 14th century; The mediaeval fortress of Mălăieşti, also from the 14th century; The Church of Nucşoara; and The Mediaeval Church of Sf. Nicolae from Râu Bărbat, first documented in 1411. These and other historic assets, as well as the natural resources located in and around the park itself, represent an abundance of attractions for visitors to the RNP region. 3.2 Socio-Economic Considerations Employment in the industrial (coal and steel production) sector is clearly decreasing, resulting in double-digit unemployment levels throughout the region adjacent to the park. There has been little development in the service sector and only modest growth in the tourism industry. The following socio-economic data and statistics are taken from the 2001 Metromedia survey. While the active population in the area adjacent to Retezat National Park is roughly that of the national average (45 %), the working population is around 18%, considerably lower than the national average of 37%. In Romania as a whole, about 50% of workers are women, but in the Retezat area they only constitute 37% of the workforce. Retezat forests are considered a poor direct source of economic benefit. Many feel that the forest has no economic significance to their community, and that benefits to individuals will only be available after restitution is completed. 26 Secondary economic benefits are derived from grazing and collection of firewood in the forests, activities which engage more than 40% of the population. Somewhat lower percentages of the population engage in the following gathering activities in the forest: gathering fodder (35%), plants (19%), fruits (20%), mushrooms (12%). But as important as these traditional activities continue to be to local residents, they cannot sustain the economy of the Retezat area. Many local residents recognize the economic opportunities presented by RNP. 13% of the respondents to the 2001 survey expressed interest in starting a forest-related business in the area of the park, most of these being interested in providing tourist services (62%). According to the survey, the most important reasons for dissatisfaction among local residents are: a. Lack of available financial resources. b. Lack of employment opportunities c. Difficulties in starting a private business in the area. e. Lack of assistance and initiative from the town halls of the area. In conclusion, the employment situation in the destination area is bleak, and traditional uses of the forests no longer provide direct economic benefits to local residents. Therefore, sustainable tourism development can be a way of providing new jobs and income. Furthermore, residents have expressed interest in providing tourism-related services and facilities. However, a lack of available financial resources deters many from starting small businesses… 3.3 Tourism facilities and services 3.3.1 Tourism Facilities According to the 2001 Metromedia survey, a mere 6% of the households within the area of the park have participated in tourism activities. While this percentage has grown slightly over the last 4 years, it seems to remain below 10%. This is a relatively low participation rate considering the draw of Romania‟s oldest and most revered national park. However, the same 2001 survey indicates that an impressive 30% of residents in the area plan to become involved in the tourism sector. Given the interest and numbers of participants in a workshop held in April 2006 to launch the PAN Park Group, significant growth in the number of local tourism suppliers is certainly a possibility. Guesthouses and pensions: The National Tourism Authority indicates that there are at least 11 officially authorised guesthouses, and probably as many or more which have not been classified. 27 Mountain cabins and shelters: These cabins are either in the park or very close to the park boundary and constitute a special category of accommodation. They include Pietrele cabin with 80 beds, and the Rotunda with 20 beds. In the upper mountain area there are four mountain shelters designated as emergency accommodations: Genţiana, Condor, Poiana Pelegii and Buta. Motels and hotels: There are also two motels in Râuşor and Cheile Buţii that can accommodate large groups: 110 beds in Râuşor and 120 beds in Cheile Buţii. In addition, there are 3 smaller hotels in Hateg. Campsites: Campgrounds are important sources of accommodation in the region. They exist both within and outside the park borders (See the Map), but are currently substandard and below international visitor expectations. They also present environmental problems. Figure 2: Map of the allowed camping site within the National Park borders (Source: Retezat National Park Administration) 28 3.3.2 Tourism Services Transportation Transportation to the area The nearest airports are in Timisoara and Sibiu, both of which are two to three hours away by car, There are, however, regular fast train and mini bus services to the south entrance of the park from Petroşani or Uricani. There are no regular transportation services to the north park entrances. Currently, rail transport is the most popular mode of transportation to the park area. Park visitors use the Simeria–Petroşani railway, arriving at the Subcetate rail station (fast and slow trains) or Ohaba de sub Piatră (slow trains). Transportation within the area and to the park entrances There is inadequate public transportation within the destination area. However, there is road access to the following park entrances: Cârnic, Gura Apei, Râuşor, Stâna de Râu, Buta and Câmpuşel. Vehicle traffic is increasingly popular and there is an increasing need for parking. Medical services Hospital bed capacity is 12 beds per 1000 inhabitants, which is higher than the national average. Emergency access to medical care is comparable to the figures at the national level (around 30 minutes). Emergency Rescue Services The „Salvamont‟ (mountain rescue) teams play an important role in Retezat National Park. They are responsible for the emergency rescue of injured, lost or exhausted tourists and other visitors in danger. Two rescue teams operate in RNP; one in the north (the Hunedoara rescue team) and another in the south (the Lupeni rescue team). Information and Interpretive Services Retezat National Park Administration has recently begun to provide information about the park to the public using information panels at park entrances, a series of maps and brochures, and a web site (www.retezat.ro). The administration is also developing the interpretive facilities at the Nucsora and Ostrovel Visitor Information Centres. There is still inadequate information at the regional and national level, particularly on transportation, services and accommodation in the area. There are both private and Salvamont mountain guides available to assist organised groups. 29 Marketing and Promotion Services There are several organizations that contribute directly or indirectly to generating interest in the area. Each group promotes independently and there is no coordination between the various marketing efforts. Some of the more significant promotion sources (and the promotional methods they use) include: Rural tourism associations and individual pension owners (web sites and brochures) Local eco tourism organizations The National Tourism Authority (directories, web site, FAM trips, trade shows, etc.) Local communities and authorities (pamphlets and brochures) Local and international tour operators (tour package brochures and web sites) Hunedoara County Council (brochures) Local forest districts (Retezat, Pui and Lupeni) Retezat National Park Administration (web site, brochures) Other professional associations, such as the Salvamont Teams Local private entrepreneurs (brochures) A review of this list indicates that most promotion currently takes the form of the traditional brochure and flyer. While there are a number of web sites that mention RNP, none of them use electronic marketing techniques to promote and “sell” the RNP area as a tourist destination. There is little or no participation at international trade shows, and very few FAM or media tours visit the region. 30 4. SWOT Analysis As part of the evaluation of the current situation, a SWOT analysis was performed during a workshop (April 2006) with regional stakeholders. By the end of the session, a series of clusters were identified and ranked in terms of perceived importance for the stakeholders. The attendance to the workshop was formed by local tourism operators (e.g. guesthouse owners, guides), representatives of the public sector (e.g. local municipality, County Council, Environment Protection Agency) and the Park administration. The results are presented below, in the following table. SWOT Analysis Importance rank Strengths Retezat National Park existence and UNESCO recognition Nature diversity + wilderness + endemic species Trail network Accommodation network under development Authorized Mountain Guides existence Rich diversity of cultural and historical sites in PP region neighborhood International recognized mountain destination Mountain Rescue Service Mountain refuges Traditional products Dinosaurs Geopark and Cioclovina – Gradistea Muncelului Natural Park vicinity Weaknesses Lack of coordination and partnerships Reduced promotional activities Facilities Lack of urban planning Lack of tourists education Roads Weak field communication possibilities Illegal pensions – unfair competition Lack of information about Retezat NP Lack of tourism services and programs Lack of tourism experience and knowledge Alpine cabin heating during winter season Parking places Lack of interpretation at region level Weak presence of police and gendarmerie on mountain area Low capacities to access funds Lack of tourism signs policy 31 1 1 1 1 1 2 2 2 2 2 3 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 Opportunities Retezat NP certified as a PAN Park member Possibility to create a diversity of tourism products Increased demand for ECO destinations – international market Increased income of potential Romanian tourists Low starting investment Potential for bio products Support from park administration Became an EU member Alternative energy resources Threats Mass tourism programs – SUPER SCHI in Carpathians Illegal use of natural resources – timber, hunting, fishing, grazing Lack of enforcement of land use plans / inexistence of land use plans Bad waste and used water management Lack of funds for park administration Collecting water streams for electricity / working sites Increased mass tourism – uncontrolled Low presence of Romania on tourism market Weak planning on national level for sustainable tourism Land restitution 1 1 1 2 2 2 2 2 3 1 1 1 1 1 1 2 2 2 3 Table 1: Results of the SWOT analysis with stakeholders in the Retezat Region (April 2006); Ranking: 1 - most important, 2 – very important, 3 – important. The results show a high level of understanding of the advantage brought by the fact that Retezat is declared a National Park. Furthermore, this strength is supported by the opportunity that Retezat is part of the PAN Park family and that the region includes two other important protected areas: Dinosaurs Geopark and Cioclovina – Gradistea Muncelului Natural Park vicinity. With such a positive perception, the local stakeholders have good base for developing the area having as main attraction the Parks in the region. The analysis of the current state brings a realistic view upon the low quality of infrastructure and services for tourists, as well as a lack of a structure in the area able to coordinate tourism development. The identified threats point out very clearly that the regional stakeholders have a good understanding of the major problems that put pressure on the area, such as: mass tourism under the Super Ski Program or lack of enforcement of land use planning, bad waste management. The lack of funds for Park administration was also specifically emphasized as a major threat for the region. 32 The outcome of the SWOT analysis formed the basis of this document, being used for shaping the first set of activities, which was further developed throughout the following meetings and refined by the authors of this report. 33 5. Market Analysis and Branding 5.1 Visitor Survey Information about tourist activities in the Retezat National Park region has been monitored through a series of tourism surveys. The first survey implemented by the Retezat National Park Administration took place between June and September, 2000, at main entrances to RNP. The goal was to develop a quantitative and qualitative understanding of the tourist flow in the area. These first results helped park and tourism planners to understand tourism characteristic in Retezat, and also show which market segments are underrepresented and where improvement and development is required. In order to develop those segments, this STDS must respond to the demands and interests of the tourists. While this survey is already 6 years old, further observation suggests that no substantial changes have occurred in either the volume of park visitors or the visitor profile. In summer 2000, Retezat had more than 8,000 visitors. More recent surveys indicate that tourism may since have increased by as much as 30%, and that the park now receives approximately 10,000 summer visitors. It is estimated that 50% of these visitors spend an average of 4 nights in the park, resulting in 20,000 visitor nights. If the remaining 5000 visitors, who currently constitute day users only, can be kept in the region for 2.5 nights, an additional 12,500 visitor nights could be realized, for a total of 32,500 visitor nights per summer. The questionnaire revealed that the motivations for visiting the area are, in order of importance: [1] Hiking [2] Nature [3] Climbing [4] Picnicking The most frequently noted motivations are thus closely related to the uniqueness of Retezat National Park. The survey suggests that hiking and climbing in particular, and nature activities in general, could contribute to extended stays in the RNP area.. These additional visitor nights, if properly managed, could have a substantial economic impact on the park and region. 34 Visitor age Figure 3: Age distribution of the current tourists in the Retezat National Park (Source: Retezat National Park Administration) Age distribution is presented in the above graph. Of interest is the fact that 3 out of 4 (74%) Retezat visitors are young people between the ages of 18 and 35, and less than 17% are over 35. Clearly, the Park is not attracting the more financiallysecure over-35 year old segment of the population, which would have a substantially greater impact on the local economy. 35 Accommodation Figure 4: Type of accommodation used by tourists in the Retezat National Park (Source: Retezat National Park Administration) More than 50% of Retezat visitors are not using any commercial accommodation, but instead are using their own tents. Subsequently, there is currently a very low economic impact on the accommodation sector. Visitor Entrance Figure 5: The entrances to the Retezat National Park used by current tourists (Source: Retezat National Park Administration) 36 The most used park entrance was Cârnic, through which 70 % of visitors enter RNP. This is an acceptable situation because it is the most accessible entrance and because it allows easy access to a trailhead offering the opportunity for a number of multi-day hikes. Less than 2% of RNP visitors enter at Rotunda, thus providing the opportunity to consider this entrance, in the middle of the park, a gateway to high-quality wilderness experience. Source of Visitors The survey revealed a relatively high number of foreign visitors to the park (20 % in year 2000), with most from Hungary and Czech Republic. However, observation suggests that foreign tourist are using relatively few local services, and are instead are bringing their own provisions and guides. Given Retezat‟s unique resources and the recent interest of Western European tour operators in Romania as a travel destination, the percentage of foreign visitors to the park could well increase. These visitors should be encouraged because they tend to stay longer in the park and the region. They should also be persuaded to purchase and use local goods and services. Conclusion There are several important conclusions to be drawn from this survey: 1. Hiking and nature observation and appreciation within the unique wilderness environment of Retezat are the main attractions that motivate tourists to spend time within the area of RNP. 2. There is a lack of visitors in the wealthier, more educated 45 to 65 year old segment of the population 3. There is a lack of support for local accommodation because more than half of the visitors use their own tents 4. The Western European market has not been developed and consequently represents little impact in the region. 5.2 Visitor Projections There is inadequate information to make an accurate projection of visitor levels to the park and destination region over the next 5 years (2007 – 2011). However, it is important to have an overall sense of potential arrivals in order to prepare a comprehensive strategy and to identify development objectives (accommodation, attractions, programs, etc.). Ideally, annual surveys must continue to monitor visitor volumes and profiles in order to continually build on the recommendations of this strategy. The following assumptions are proposed to estimate visitor growth: 37 The park had 20,000 visitor nights in 2006 and an additional 12,500 visitor nights were spent adjacent to the park Improvement of park and area facilities will continue to attract more visitors Inclusion in the PAN Park Network will result in substantial international awareness after 2008 The creation of the PAN Park Group, working with the park administration, will provide a new vehicle for increased marketing and exposure of the region, especially in the domestic market, Increased interest by both receptive domestic tour operators (e.g. in nearby Sibiu and Timisoara) and foreign tour wholesalers will bring more extended stay packages. Year 2006 2007 2007 2008 2009 2010 Increase rate (%) Reference year 10% 15% 20% 20% 15% Visitor nights 35, 750 39,325 45,224 54,269 65,122 74,891 Table 2: Estimate of increase rate of visor nights in the Retezat Region It is conservatively projected that tourism will double in RNP and the adjacent region within the next 5 years. The final projected level of visitor volume could be higher by 2010 if the following goals could be realized: A substantial increase in visitors referred by foreign operators attracted to the wilderness character of the park. Increased marketing through the PAN Park network with FAM tours, and participation in travel shows Increased Romanian interest in visiting wilderness areas Improved accommodation and other services within RNP 5.2 International Tourism Trends affecting Retezat National Park and Surrounding Region The demand for access to parks and protected areas is increasing annually and seemingly across all market segments. In Canada, for instance, where national parks generated an estimated 1.2 billion euro in 2005, visitor growth has been expanding at 5% to 7% annually over the past decade, according to Parks Canada. This increase has been fueled by visits from European, American and, of course, Canadian travellers. 38 Similar trends can be found in the demand for the national park experience in Europe. Interest in parks and protected areas can be expected to grow as a function of dramatic changes that are shaping the way Europeans and North Americans live and travel. An aging population, changing values and lifestyles, increased education, and technology all combine to position parks and their surrounding areas as increasingly desirable destinations. Parks and local tourism officials must always be assessing these changes and trends in order to meet the demands of the marketplace (the park visitors) while still maintaining those values that make the parks important regional and national tourist attractions. The following trends are therefore presented as a setting to this sustainable tourism strategy, as well as a guide to assist the PAN Park Group in making the important decisions to ensure that RNP and the surrounding region is established as a sustainable tourism destination. These trends are a compilation of many research papers from North America and Europe and were initially presented to the Association of Ecotourism in Romania. They were offered as part of the National Ecotourism Marketing Workshop in Zarnesti (December 2005) within the USAID-Romania Agribusiness Development Project. The following overviews of the trends are presented as an introduction to those tendencies that will shape park visitation in the next decade. 1. The European and American population will continue aging Europeans and Americans in older age categories (55+) will rapidly increase. Seniors will be healthier and will have higher disposable incomes than in the past. Many of them will enjoy retirement incomes that allow for several vacations per year. The challenge for the Retezat regional tourism sector will be to offer: More comfortable, safe and highly personal service. Educational tour products (medicinal plants, bird watching, nature photography, etc.). Short, high quality excursions, frequently in the spring and fall. 2. More Experienced Travelers The aging travel market will be characterized by increasingly experienced and sophisticated consumers who will be more self-assured regarding their needs and expectations. This results in an increasingly critical attitude toward quality, and with respect to the price-quality ratio, or ‟value-for-euro‟. The Retezat tour product can become more expensive (and have a higher yield), but the value must also increase. 39 The challenge for the Retezat regional tourism sector will be to offer: High quality, specialty products to be positioned as a competitive destination. Authentic tourism experiences related to the presentation of rural culture, heritage restoration, wilderness values, etc. Packages that recognize the increasing preference for mobility, which will further stimulate rentals of vehicles and the fly-drive market out of Sibiu and Timisoara. A full, varied, totally balanced mix of tourist activities and services, which will require will require the local association to provide better destination management. 3. Increased Levels of Awareness and Education Education levels in all age groups are increasing. This will drive greater interest in nature, culture and history including more educational and spiritual tourism. The implications for the Retezat regional tourism sector include the following: Increasing demand for a wide variety of special interest products that emphasize learning, self-awareness and self-discovery. The need to include tour components relating to the arts, culture (rural, Romanian) and history (monasteries, churches in package tours, and selfdirected itineraries). The need for better and more creative, educational and entertaining communication of information. 4. Increased Demand for Safety and Security Bird flu, terrorism, pollution, crime and other crises will increasingly and influence the need for (older) travelers to feel safe and secure. National [arks tend to be viewed as safe destinations, and this can be used to a regional advantage as the need for safety and security increases. Those destinations perceived as safe will increasingly be preferred. The implications for the Retezat regional tourism sector include the following: An expectation by tourists of high water quality (in lakes and rivers, guesthouses and restaurants). An expectation by tourists of a “clean” and “fresh” destination.. Increased costs associated with guaranteeing safety and security.. An expectation by tourists to see visible proof of safety and protection (e.g. environmental policies, certification and operator codes of conduct). 5. Increased awareness and concern for health and well-being Health-consciousness will continue to increase and will affect the type of destinations that are chosen by discriminating travellers. This could have significant implications for Retezat, given the draw of a national park (positive), as well as the vestiges of the former industrial complex, such as the dam and 40 reservoir (negative). The implications for the Retezat regional tourism sector include the following: Destinations that are perceived as less healthy (in terms of pollution, environmental degradation, etc.) will tend to be overlooked and rejected. Active vacations will continue to increase in popularity, as well as the demand for facilities that make these types of vacations accessible (e.g. well marked interpretive trails, comfortable but remote accommodation). The demand for “wellness and fitness” products will increase, including hiking, biking, canoeing and cross-country skiing. 7. Increased Importance of Leisure Time The increase in pressure on the daily lives of the Western people will be balanced by increased time dedicated to leisure activities, and an increase in disposable income. The implications for the Retezat regional tourism sector include the following: An increasing need to supply additional low-cost but high value products. An ncreasing need to offer relaxation. A shortening of the longer main holiday in favor of more short ones. 8. Changes in Western Lifestyles Western Lifestyles are gradually changing and this will have a significant impact on tourist needs and behavior. The implications for the Retezat regional tourism sector include the following: Demand for guesthouse/pensions and other forms of rural accommodation will increase if tied to interesting day trips and quality standards. Tourist demands are becoming more personalized, leading to increased demand for smaller sized accommodation units (like smaller authentic family hotels, lodges, restored heritage homes, bungalows and safari-style tent camps). Demand is increasing for attractive products, concepts and services that distinguish the region from the competition by their added value. Demand is increasing for specialized holidays revolving around specific hobbies and interests, and for vacations focused on ethno botany, bird watching or wildlife photo safaris. A preference for “Back to basics” experiences will result in preferences for simpler vacations based on hiking and biking and simple lodging. 9. Increased Use of Information technology The penetration of the Internet - and its use for travel information and purchasing tourism products and services - will increase substantially in the next 5 years. The role of the Internet will increase still further, and will prove to be of the utmost importance in future. 41 The implications for the Retezat regional tourism sector include the following: Readily available tourist information on most destinations and products, and increasingly sophisticated search engines to analyze such information will lend itself to comparison, and thus influence competition. Experienced tourists will increasingly put together their own trips on a modular basis with direct bookings and dynamic packaging. Internet e-marketing, including the application of Customer Relations will be important for the tourism association. Destination branding and target marketing will increase. The availability of in-depth information (content) on suppliers‟ products, either in the destination and national park or accessible through links, will become a basic precondition for the success of websites. 10. Changing modes of Transportation The increasing availability of low-cost carriers will influence travel flows. The major consequences for the Retezat tourism sector include the following: While Budapest, is the closet airport to attract low cost carriers, new flights to Sibiu could open up opportunities for the region. The increasing availability of direct links by train and plane will stimulate demand for international short breaks to cities to the detriment of rural areas. 11. Growth in Environmental Awareness Environmental consciousness will continue to increase. According to the European Tourism Commission, this will result in more demand for sustainable destinations, in which natural and local culture will play an increasingly prominent role. In order to mitigate the costs for sustainability, the price will increasingly be passed on to the tourists. The implications for the Retezat regional tourism sector are: Destination management policies need to be improved through more coherent and consistent sustainable tourism planning and development. There will be a preference for destinations where there is strong support and hospitality from the local population. Tourists will increasing seek out regions that have a natural environment that is intact. Ecotourism and all forms of environmentally responsible (or sustainable) tourism will increase as more suppliers appreciate the demands of the market place. 42 5.2 Positioning Retezat National Park and Region The positioning of RNP and the surrounding region will create the basis for product development and marketing. Individual target markets will be identified and the types of potential values and benefits that appeal to these markets will be described. It will then be the responsibility of the PAN Park Group and Park Administration to ensure that these benefits are delivered by offering quality products and experiences. Focusing on these stimulating experiences and values in the marketing campaign will encourage increased visits to the region. 5.2.1 Potential Market Segments The market segments with the greatest potential for visits the RNP over the next 5 years have been identified from a number of sources including: Previous market data collection by the park administration (Metromedia Survey) Discussions with local operators and suppliers Knowledge of the ecotourism, educational and adventure travel markets The following markets have been selected because they offer a high (Priority 1) and medium level (Priority 2) opportunity for the park and region. Current and potential target markets assessment: A) Ecotourists / Nature Tourists and Geotourists (PRIORITY 1) RNP and the surrounding landscape has the potential to attract large numbers of ecotourists interested in experiencing the wilderness (or accessible „wildness‟) of RNP, as well as the culture of rural Romania. Many will use the local villages (and guesthouses) as staging areas for multiple day hikes into RNP to discover the mountain landscape, diverse flora and fauna and alpine environment. Its exceptional biodiversity suggests that RNP could become one of the most popular mountain and nature-based sustainable tourism destinations in Romania if well promoted. However, its relatively remote location, as well as the lack of low cost carriers (LCC‟s) and major highways, limits domestic and international visits. Nevertheless, RNP‟s distinctive geological character, exceptional number of endangered and endemic species, and spectacular scenery can make it a major attraction for hikers, trekkers, bird watchers, amateur geologists and ethno botanists, in addition to individuals interested in the overall mountain environment and alpine landscape. 43 Ecotourists are environmentally responsible and expect tour suppliers to demonstrate respect for the local environment as well as operate on green principles. Successful positioning the RNP region as a sustainable tourism destination will enable the various tour products to be differentiated from other national parks in Romania and Eastern Europe. The Geotourist Geotourists travel to experience the character or „sense‟ of a special region or place. They are particularly attracted to rural areas with its mix of landscape and traditional villages. They represent one of the better market opportunities for the RNP region. Market research suggests that there may be as many as 20 million Europeans with this interest. They would expect unique experiences and leave the destination with knowledge of its distinctive characteristics. They are environmentally responsible and prefer to visit intact natural and cultural environments. They are interested in comfort but are prepared to accept small inconveniences to support the protection of the environment. Like ecotourists, they are attracted to regions that are developed on sustainable tourism practices. They will be attracted by access to a national park (of exceptional beauty and protected biodiversity) that is also surrounded by a region with a rich cultural heritage and vibrant village life. B) Adventure Travellers This market segment differs from the geotourist because adventure travellers are more interested in participating in a challenging and exciting experience than strictly discovering the unique biophysical and cultural character of RNP and surrounding region. They are interested in alpine hiking, climbing, mountain biking, primitive camping and trekking. However, they are also attracted to the relatively remote, wild and untouched nature of the RNP region, which provides a sense of freedom and isolation, and an opportunity for self-dependant skilltesting and rugged activities. The wild mountain environment provides the adventure traveller with a sense of exploration and excitement that they seek. C) Scientific Tourism As Romania‟s oldest national park, RNP offers researchers an invaluable laboratory for research in a variety of areas, including endemic and rare flora, birdlife, and large carnivores. In particular, scientific tourists will be attracted by the assurance that this protected area will provide on-going research opportunities for many generations. Research can also take place beyond the Strictly Protected Areas or „Scientific Reserves‟‟. This opens opportunities for students and amateur nature enthusiasts who are interested in studying everything from wolves to frogs to lichens. D) Educational Travellers: The Retezat destination region can be exceptionally interesting to this market segment. Their extended stay vacations and interest in „learning vacations‟ would 44 be a natural fit with the heritage and natural resources of this region. The unspoiled nature of the park, as well as the wealth of historic learning opportunities all within a distinct rural cultural context, is particularly interesting to this segment. Educational tourists are a more sophisticated and well-travelled market, so the opportunity to experience and learn from an unspoiled and protected environment will be particularly appealing. Like other environmentally responsible travellers, educational tourists will expect the tour operators to offer a green product based on sustainable practices. E) Regional Study Groups Groups of students and associations from other parts of the county and beyond can contribute to the local economy. Their particular interest, be it for learning or simply the experience of a local national park, can draw them to the region for several days. This travel frequently takes place in he shoulder season. F) Pass through and fly-drive market This segment is either en route to southern Romania, heading towards Western Europe, or simply visiting the area. These visitors are frequently travelling in an automobile or camper and would be attracted by a region that is positioned as an all-inclusive destination, with a visitor reception and orientation centre, quality guesthouses and fully serviced campgrounds, trail systems, and relatively easy access into and within the park. A quality RNP Interpretation and Visitor Centre and a comprehensive interpretive trail system is essential. G) Family Tourists Romanian and Eastern European (Bulgarian, Czech, Hungarian, Moldavian, Ukrainian, etc.) family tourists can eventually be attracted to the more remote regions of the country if there are adequate activities and diverse accommodation (serviced campgrounds, guesthouses, tent camps, budget hotels, etc,). However, the competition by other nature-based destinations and national parks is high. To attract Romanians and Eastern Europeans to this destination, it will be necessary to position the location as an exclusive and unique part of Romania that has adequate facilities and features for all family members. This would include excellent interpretation structures and programs. H) Business travellers and conference delegates There are no data on the arrival of business travellers in to the region. However, the relative remoteness of the region can hold an interest for those interested in small group seminars and workshops, particularly if associated with the environment or the economic development of depressed regions. A complete list of tourism segments is located in APPENDIX 4 5.2.2 Positioning the individual market segments 45 Each market segment will be assessed to identify the positioning that will be most effective. The components in the position process will include: a) Resources: the key resources in RNP and the surrounding region that are available to attract the market segment and position the destination b) Product Opportunity: the types of development that are necessary to support the visitor experience c) Brand: value and benefits: The essential experiences the visitor will encounter will be presented as a benefit to their personal growth and enjoyment d) Positioning: The mix of resources, products and benefits will be combined to identify a positioning of the destination for each segment 46 Retezat Product/Market : Matching and Positioning Market Segments Resources Product Opportunity Brand: Values and Benefits Positioning Priority # 1 ECOTOURISTS and GEOTOURISTS Alpine ecologists Amateur Geologists and Geomorphologists Mountain Environment and wilderness enthusiasts Wildlife observation enthusiasts and nature photographers - Mountain vegetation enthusiasts (e.g. medicinal plants) - Alpine landscape and environment - 1-7 day packages in the alpine area - Alpine ecology interpretation and supporting signs - Alpine specialist guides - Education and knowledge on a threatened environment - Exotic and unique landscape - Adventure and solitude Pristine spectacular and alpine wilderness setting for learning and unique discovery and experiences Unique geology - 4 to 7 day and formations packages in and adjacent to RNP - Geology and geomorphology area to the RNP Interpretation Centre 20,000 - 3 to 12 day hectares of packages in RNP mountain and - Mountain wild landscape Ecology Interpretation Centre - Major - 1 to 10 day European large packages carnivores: - Ecology centre Wolf, bear, lynx - Knowledgeable - Large guides herbivores chamois + roe deer - Spectacular scenery - Endemic and - 3 to 5 day rare species packages - Threatened - RNP plant plants Interpretation - Education and knowledge on the ancient geology of the region - Adventure and solitude - Experience a unique geological experience in a wilderness setting - Inspiring rock formations - Solitude and isolation - Exotic and unique landscape European mountain wilderness - Viewing of rare and exciting species (bear, wolf, lynx) - Exceptional landscape beauty - Wild and pristine distinctive landscape - Animals in their natural environment - Experience plants in their natural ecosystem - Protected in Exceptional plant viewing and study in a natural wilderness context 47 Amateur Ethno botanists exhibit - Trained guides perpetuity ADVENTURE TRAVELLERS Mountain Hiking and Trekking - Carpathian Eco- Region - 200 Km of scenic alpine and valley environments - Scenic values and vistas - Alpine ecosystem - Exceptional geology - 3 to 12 day packages - Semi permanent Tent camps and serviced campgrounds - Expanded multiuse trail system - Local tour operator - Experience the solitude of pristine wilderness - Rare and endemic species - Exception biodiversity - Isolation and contemplation - Personnel satisfaction - Self-discovery Experience one of Europe‟s last truly wild, spectacular environments - The magic and excitement of a protected mountain environment Multi-activity Mountain biking - Relatively flat terrain adjacent to the RNP - Paved roads - RNP trail system (day hikes) - Quaint Romanian village and traditional agriculture - 185 species - Rare species mountain eagle, the small eagle (serpent eagle migratory falcon mountain cock the black stork - Râului Mic and Lăpuşnicului Valleys 200 Km of - 3 to 7 day packages - Camp sites and guesthouses -Off-road trail networks and signs - Park trail system - Local tour operators - Experience Romanian village life and character - Education and exploration, knowledge of a regional economy in transition - Challenge and personnel satisfaction Experience the captivating mix of traditional rural people and character with protected wilderness - 3 to 10day packages - Semi permanent Tent camps – observation platforms - Expanded trail system - Local tour operator and guides Experience exceptional birdlife diversity in a spectacular wilderness setting - Enjoy solitude and contemplation - Birdlife education - Challenge - Discovery and exploration - Wild and pristine distinctive landscape - Exceptional bird watching in their natural environment and protected area - 3 to 8 day - Experience of Experience the Bird watchers Trekking with 48 horses/mules Mini-van Excursions CULTURAL HERITAGE TOURISM Arts and crafts enthusiasts Special cultural Events Participants Cultural heritage tourists scenic alpine and valley environments - Scenic values and vistas - Mountain ecosystem and rural landscapes - Exceptional geology - Rural landscape and village life - Impact of former coal and steel industries packages - Semi permanent tent camps - Serviced campgrounds - Expanded multiuse trail system - Local tour operator solitude and contemplation - Education and self-awareness - Challenge -Exploration captivating mix of traditional rural people and character with protected wilderness - 3 to 6 day packages - Guesthouses and country inns - Farm-stays - Geopark exhibits - Personnel satisfaction - Exploration and discover - Learning and Relationships Experience the unique mix of rural landscape, protected area and former industrial structures Arts and crafts outlets and markets - Contact with local artists - Available start-up microcredit Craft training for artists - Weaving - Traditional cloths – wood sculptures Local traditions - Music - Food preparation - Harvests - Horses - 2 to 4 day packages - Arts and Craft tourist complex (display and production) - Regional craft training school - Appreciation for traditional Romanian craft culture - Animation and tourist tuition courses - Specific traditional and rural arts and crafts of Hunedoara County - 3 to 4 days itineraries - Guesthouse accommodation - Regional visitor reception and orientation centre - Local receptive tour operator - 4- 8 day packages - Knowledge and excitement of traditional Romania cultural activities - Animation and tourist participation programs Living traditional activities and early European culture - Specific traditional activities of Hunedoara County - Unique and exotic ancient Living traditional activities and early - Rural Romanian 49 Culture of Hunedoara County - Mix of historic churches and monasteries - History of coal mining and steel production SCIENTIFIC TOURISM Geology and Geomorphology Rare plants - Floral diversity of mountain ecosystemEndemic alpine flora Endemic and Rare European fauna - Species from all the Carpathian habitats - Major European large carnivores: Wolf, bear, lynx - Large herbivores EDUCATIONAL TOURISM Rural Romanian Cultural enthusiasts Village lifestyles and transitions, Living legends - Heritage buildings - Accommodation in local guesthouses - Heritage interpretation programs - Heritage site restoration - Local receptive tour operator heritage - Multiple cultures: Roman, Dacian, etc European culture - Park ecological research camp - Semi permanent tent camp - - RNP Geology Interpretation exhibit - Park ecological research camp - Semi permanent tent camp - RNP plant Interpretation exhibit - Park ecological research camp - Semi permanent tent camp - RNP fauna Interpretation exhibit - Inspiration and understanding - Personnel Satisfaction Experience and study the unique geological formation in a protected wilderness area - New scientific knowledge and understanding - Personnel satisfaction and fulfilment - New scientific knowledge and understanding - Unique, spectacular and protect environment for rare fauna - New scientific knowledge and understanding - Unique and spectacular protect environment for endemic fauna - Regional Interpretation and Orientation Centre - Traditional guesthouse accommodation - Discovery of unique traditional Romania culture and lifestyles - Live the traditions 50 - New scientific knowledge and understanding - Personnel satisfaction and fulfilment Experience the lifestyle of traditional Romanian families, villagers and farmers. - Traditional agriculture techniques Mountain Environment Enthusiasts DOMESTIC TOURISTS Romanian Families REGIONAL STUDY GROUPS Students The flora and fauna of the Retezat mountains and Carpathian eco-region - People-to-People Program - Receptive tour operator Mountain interpretation centre - Semi permanent Tent camps – observation platforms - Expanded trail system - Local tour operator and guides - Authentic activities and understanding - Experience the solitude of pristine wilderness - Rare and endemic species - Exception biodiversity - Isolation and contemplation - Personnel satisfaction - Self-discovery Experience one of Europe‟s last truly wild, spectacular environments - The magic and excitement of a protected mountain environment - Rural Romanian Culture of Hunedoara County - Mix of historic churches and monasteries - Access to RNP trails and interpretation - Regional Interpretation and Orientation Centre - Traditional guesthouse accommodation - People-to-People Program - Fully serviced campgrounds - Discovery of unique traditional Romania culture and lifestyles - Experience the feeling of pristine wilderness Experience the lifestyle of traditional villagers and farmers. - Experience one of Romania‟s last truly wild, spectacular environments The endemic and rare flora and fauna of the Retezat Mountains and the Carpathian eco-region - 1-2 day packages - Semi permanent Tent camps and serviced campgrounds observation platforms - Interpretive trail system - Trained local teachers and guides - Experience exceptional biodiversity of their region - Spectacular wilderness setting - Enjoy group study and reflection - Experiential nature education - Personal Challenge - Discovery and Experience one of Europe‟s last truly wild, spectacular environments - Discover the magic and excitement of a protected mountain environment 51 The endemic and rare flora and fauna of the Retezat Mountains and the Carpathian eco-region - 1-4 day packages - Semi permanent Tent camps and serviced campgrounds observation platforms - Interpretive trail system - Trained local teachers and guides exploration Experience exceptional biodiversity of their region in a spectacular wilderness setting - Enjoy group interaction and contemplation - Nature education and protection - Discovery and exploration PASS-THROUGH TRAVELLERS - Rural Romanian Culture of Hunedoara County - Mix of historic churches and monasteries - Introduction to the endemic and rare flora and fauna of the Retezat Mountains and the Carpathian eco-region - Regional Interpretation and Orientation Centre - Traditional guesthouse and country inns accommodation - RNP Interpretation trails - Fully serviced campgrounds - Discovery and introduction to unique traditional Romania culture and lifestyles -- Experience exceptional biodiversity of the region - Spectacular wilderness setting Experience the lifestyle of traditional Romanian families, villagers and farmers. - Authentic activities and understanding Experience one of Europe‟s last truly wild, spectacular environments - The magic and excitement of a protected mountain environment FLY/DRIVE - Rural Romanian Culture of Hunedoara County - Mix of historic churches and monasteries - Introduction to the endemic - Regional Interpretation and Orientation Centre - Traditional guesthouse accommodation - RNP Interpretation trails - Fully serviced campgrounds - Discovery and introduction to unique traditional Romania culture and lifestyles -- Experience exceptional biodiversity of the region - Spectacular Experience the lifestyle of traditional Romanian families, villagers and farmers. - Authentic activities and understanding Experience one of Environmental associations Experience one of Europe‟s last truly wild, spectacular environments - Discover magic and excitement of a protected mountain environment Priority 2 - MINI-VAN - AUTOMOBILE - CAMPER 52 and rare flora and fauna of the Retezat Mountains and the Carpathian eco-region BUSINESS TOURISM Small meetings Post conference tours - Attractive and equipped guesthouses - Easy access - Proximity to RNP - Tourist information centre - Hiking and interpretation trails Proximity to Sibiu and Deva - 1-3 day packages - Tourist information centre - Hiking and interpretation trails wilderness setting Europe‟s last truly wild, spectacular environments - The magic and excitement of a protected mountain environment - Relative remoteness conducive to concentration - Balance work with contemplation in a natural setting Experience the lifestyle of traditional villagers and farmers. - Authentic activities and understanding - Experience one of Europe‟s last truly wild, spectacular environments Experience the lifestyle of traditional villagers and farmers. - Authentic activities - Experience one of Europe‟s last truly wild, spectacular environments Table 3: Retezat Product/Market: Matching and Positioning 53 5.3 Positioning Retezat as a sustainable tourism destination Positioning is a communications strategy that results from identifying the previous market segments and/or target markets. Because different tourism destinations appeal to different types of tourists, individual target market segments have been selected for Retezat and are matched with the resource base. This approach will result in an effective, market-driven, resource-based positioning strategy providing Retezat and the surrounding region with a competitive edge over other similar mountain and/or rural destinations. The purpose of this positioning exercise, therefore, is to expand on the previous identification of market segments and the benefits provided by the resource base, and to create a distinguishing image in the minds of potential visitors to the RNP region. Positioning statements must be prepared that evoke images of Retezat in the mind of the tourist; images that differentiate Retezat from other destinations in Romania and Eastern Europe and establish it as a place that can satisfy their interests and desires. Positioning is also more than just creating an image for Retezat. It is an important communication technique that will distinguish the region from other similar destinations in Romania‟s Carpathian Mountains, from Eastern Europe, and from the countries of origin of the tourists. It will differentiate Retezat from these and other competitors by emphasizing benefits and values that are meaningful to the target markets, and that will give the RNP region a competitive edge. The successful positioning of the Retezat Tourism Region and RNP as a spectacular wilderness, pristine and distinctive European destination will be the basis of the Marketing Plan. Positioning must take into account the following challenges: Retezat competes with other (and stronger) mountain destinations in Romania and Eastern Europe; they are closer to some markets (e.g. Bucharest) and require lower transportation costs. This concern was expressed by local operators during the PAN Park Group workshop and reinforces the need for a strong marketing effort. Despite being the oldest national park in Romania, RNP is a relatively new and still unknown destination (only 10,000 visitors annually) competing against destinations that have high name identity such as Piatra Craiului National Park (PCNP). 54 5.3.1 Developing an Effective Positioning Statement for Retezat “Tourism products and services are created to offer benefits and value to the tourist”5 Therefore, to be effective, positioning must promise the benefits the customer will receive. These benefits must be considered different and better than the competition in other national park based tourism destinations. This is especially important because destinations such as Piatra Craiului also offer a quality multi-activity tourism product with diverse natural and cultural resources within and adjacent to the park. The positioning statement for the RNP region will guide the overall concept for the development and services. The message should also be consistent with the positioning that is proposed for the entire Retezat Destination Region, and, eventually, for Hunedoara County as well. The process to identify and assess the positioning statement is laid out in greater detail in APPENDIX 5. It identifies both the indicators of effective positioning, as well as the impact of psychological, objective and subjective positioning. It is provided to assist the Retezat Tourism Association and its members in continually evaluating the impact of the positioning of the region The process of positioning demonstrates the importance of projecting a wild and unspoiled image in the marketplace. Clearly, all market segments will be attracted to the concept of protecting RNP and the regional environment through sustainable tourism practices. However, these efforts must be sincere and measurable. They must reflect the purity for which the destination is known. A summary of the positioning images that are required are as follows: Market Segment Key attributes Ecotourists - Pristine National Park - Mountain Environment - Rural cultures Geotourists Mix RNP, village lifestyle Core values - Integrity of unspoiled environment - Untouched wilderness - Traditional cultural values - Revealing + enlightening, 5 Benefits - Discovery. environmental awareness + knowledge, - Concern for protection of environment - Authentic „people-to- Compared with competition - More exclusive environment, - Integrity and purity - Distinctive and rare species - More remote and pristine, Romania Tourism Branding Workshop, RADP Program, Chemonics International, James MacGregor, Tourism Specialist, Bucharest, 2005 55 rural landscape, traditional culture - Remoteness, wilderness Adventure travellers Vast, wild, unspoiled landscape, mountain Experiences Educational Tourists Exceptional biodiversity, Wild beauty - Freedom and risk - Wild and pristine - Rugged and remote Remote, wild authentic and exclusive learning opportunities Business and Mountain views Conference Seclusion people‟ contact - Seclusion and solitude - Distinctive - Self discovery and awareness of capabilities, Reverence for wild places - Personal worth + understanding - Rejuvenation of body and mind Concentration and interaction Pass through and Fly-drive Activities and Remote, rural local foods and and authentic accommodation Discovery and sense of well being Family Groups Nature-based activities and RNP educational programs Rejuvenation and selfdiscovery Experience traditional values Secluded and exclusive, family activities - Wild nature combined with authentic communities - Organic More Secluded and challenging, pristine and unspoiled More isolated and exotic - genuine communities Stunning and sensational, originality Distinctive rural and mountain landscape and unique within Europe Exclusivity, uniqueness and prestige Table 4: Positioning the image of the Retezat region 5.3.2 Proposed Positioning Statement The above analysis suggests several positioning statements and taglines. They are presented here not as definitive proposals, but rather as a prelude to the type of development that is required to insure the protection and enhancement of values that will attract the target markets. Statement 1 The pristine and authentic (real) natural resources will enable you to have a better understanding of yourself. 56 Tagline: „Discover your real nature‟ Statement 2 The unique and remoteness of the location will bring new challenges and a sense of getting away from it all. Tagline: You‟re so near, yet so far. 57 6. Retezat Regional Tourism Development Concept 6.1 A Development Zone Approach Sustainable tourism development of RNP and the adjacent region is characterized by interest from a variety of existing and potential market segments, with the opportunity to access a wealth of biodiversity and heritage resources. In order to protect the resource base for future generations of tourists and tour operators, the RNP region has been divided into four activity development zones. Each zone reflects a different resource mix, market interest and carrying capacity allowing for different types of activities and visitor volumes. Obviously those areas that are the most fragile and remote will be designated for lower numbers of tourists, while areas (outside the park) will be designated for supporting higher visitor volumes and visitor days. The four zones (see the Map), then, will accommodate a variety of tourists, from those who come in high numbers but who typically spend less („high volume-lowyield‟) because of the relatively lower value of the resource (i.e. agriculture landscape), to those who would spend more for limited or controlled access („low volume-high-yield‟) to pristine and remote wilderness. In all cases the environment will be protected and even enhanced to ensure a tourism legacy for future generations. The resources of the various zones will determine the type of tour product, visitation levels and protection measures to be instituted. 58 Figure 6: Map of zones in the Retezat – PAN Park Region based on experience/activity The four zones are as follows: Zone I: Hateg Area and Jiu de Vest (West Jiu) Valley Development Goal: High-volume, low-yield Location This zone is located north of RNP, outside park boundaries, and includes the Geopark. It also includes the communities of Salasu de Sus and Raul de Mori with their limited tourism services. As well, the most southern part of RNP, where the Cheile Butii Tourist Complex is located, is included in this zone.. Development Objectives 1. Create new jobs and salaries for residents through community-based tourism activities associated with RNP and the area resources; 2. Stimulate the development of small-scale local tourism businesses (e.g. guesthouses, handicraft shop, bike rental, restaurants, etc.) and visitor services (guides, trainers, etc.) 3. Extend the length of stay in the area to an average of at least 3 days/visit; 59 4. Expand the variety and number of visitor services and activities in order to attract a higher tourist volume without adversely affecting the integrity of the Park; 5. Include the existing visitor interpretation centres within the regional tourism flow and as a staging area for tourism activities in the region; 6. Link regional and area tourism activities with the park experience, particularly in Zone II. Tourist experience This zone offers a variety of opportunities for outdoor recreation activities including local culture „life-seeing‟ and scenic sightseeing within a clean and attractive rural environment adjacent to Retezat National Park. Visitors have opportunities for quality nature and local cultural interpretation, soft adventure and sporting activities. While most visitors will come in the summer there is also an opportunity for winter activities. Type of activities and infrastructure to be developed: Marked trail network for walking, hiking and horseback riding (easy and medium difficulty); Specially designed marked roads and trails for cycling and mountain biking; Nature interpretation trails around the visitor centres and within the gorges at Cheile Butii; Visits to the two park interpretation centres in RNP; Cultural heritage tours throughout the surrounding area (e.g. Church of Densus, Sarmisegetusa, etc.); Local special events and arts and craft market; Horse riding centre; Cross-country ski trails (groomed); Rental shop for bikes, cross-country skis, touring skis, snow shoes, etc.; Organized trips to the Geopark sites; Full-service campgrounds; Organized day-trips (interpretation trails) into RNP. The activities are mainly developed as “self-guided” programmes that individuals, families or groups can organise based on available information, contacts and maps. Specialty guided trips, such as mountain hiking; wildlife viewing, photo safaris and nature interpretation etc. can also be staged from this zone. Market segments: Families (mostly Romanian); Independent travellers (FIT); Organised groups (environmental, birdwatchers, trail riders, etc.); Domestic and international market tour groups (multi-day, multi-activity packages). 60 Zone II: Central Park Area Development goal: Medium-volume, medium-yield Location This zone is structured around the traditional and well-known hiking trails within the RNP. They include the popular crossings along the North to South trail network (Carnic, Bucura, Poiana Pelegii, Buta, Cheile Butii). Development Objectives 1. Monitor and control visitor impacts on the natural resources; 2. Maintain a quality hiking and interpretation trail experience; 3. Ensure that all visitors develop an appreciation for the natural resources and park values; 4. Ensure that all tour companies and suppliers that use the park operate within the highest environmental and sustainable tourism practices; 5. Managing potential conflicts between different types of park users; 6. Maintain a balanced flow of visitors into the zone; 7. Constantly monitor visitor impacts using a LAC (Limits to Acceptable Change) technique. Tourist experience: Visitors are provided with quality self-guided activities in the more isolated high alpine mountain environment, with an opportunity for camping or overnight accommodation in developed tent camps, refuges and huts. Type of activities and infrastructure to be developed: Well marked trails (directional, interpretive); Interpretation trails for specific sites of educational value; Mountain rescue team assistance; Improved hut accommodation, camping sites and the development of new semi-permanent Tent Camps (Eco-tents) in select areas. Most activities will be self-organised and self-guided. This is currently the most popular form of tourism in the Retezat Mountains. While it now brings relatively little income to the Park and local communities, with improved infrastructure and increased marketing, this form of tourism can be expected to grow. This zone is particularly capable of increasing revenues for the park as well as local tour operators. For instance, a higher standard of accommodation such as semi-permanent tent camps, services campgrounds and improvements to existing cabins will result in higher rates and revenues. Also, local tour suppliers could see their revenues increase, if they are prepared to offer guided multi-day tour packages. 61 Market segments: Traditional hikers from both domestic and international markets such as: Czech Republic, Poland, Slovakia, Hungary. While RNP is relatively known in very select markets, such as with experienced Czech, Hungarian, Slovakian and Romanian hikers, it is unknown in the more affluent German, Swiss, Dutch and British adventure and nature travel segments. If RNP and the region are to attain their objective of doubling visitor nights and tripling revenues in the next 5 years, a substantial marketing effort will be required. Zone III: Godeanu and Retezatul Mic Mountain Area Development goal: Low-volume, high-yield Location The central part of the Retezat Mountain, Retezatul Mic Mountain, and Godeanu Mountain, with the Rotunda hut as the typical staging area for this zone. Development Objectives 1. Offer a pure, remote and authentic Retezat Mountain (Park) experience; 2. Restrict access to organised groups with certified guide and interpretive services; 3. Maintain the current tourism facilities, minimal promotion of the zone or restricting further development; 4. Generate higher revenues for the park administration. Tourist experience: A high value experience and benefits through discovery of unspoiled European wilderness, exceptional wildlife and scenery in the core of the Retezat National Park. Tour operators will provide hiking, wildlife viewing, nature interpretation and geology programs. These resources will be presented with well-trained guides and naturalists. Type of activities and infrastructure to be developed: Organised guided hiking tours; Bird watching programmes; Rustic campsites; Wildlife viewing (e.g. chamois); Botanical and medicinal plant tours; Cross-country and touring skiing; Snow-shoe wildlife tracking; High quality accommodation at Rotunda; Potential temporary shelters (tents) in Godeanu Mountain. 62 The programmes are mainly marketed as all-inclusive packages through responsible tour operators that are committed to environmental protection and education. They will also make a direct contribution to the preservation of park values through financial support for the park. Market segments: Experienced hikers and naturalists; Western Europeans with an interest in wilderness and biodiversity; Specialised interest groups (birdwatchers, wildflower-lovers, wildlife enthusiasts, etc.); Prepared tours offered through specialised international tour operators or customized programmes. Zone IV: Mountain Resort Zone Developmenty goal: High volume, medium yield Location: Rausor area. Development Objectives 1. Provide quality downhill and backcountry ski facilities; 2. Ensure controlled and sustainable tourism development; 3. Evolve the typical ski area into a small all-season mountain resort; 4. Provide a staging area for winter based outdoor activities, such as ski touring, backcountry skiing and snowshoeing in RNP. Tourist experience: Quality 4 season mountain experience, with opportunities for alpine and cross country skiing, mountain biking, hut-to-hut trekking and ski touring with quality resort accommodation. Type of activities to be developed: Alpine skiing; Hut-to-hut hiking and ski touring; Wilderness hiking and trekking; Mountain biking. Market segments: Domestic market for alpine ski; International market for ski touring, hiking, wildlife viewing, etc. 63 7. Sustainable Tourism Development Plan The sustainable tourism development plan follows the structure established by the four development zones, and provides a description of all proposals and recommendations. 7.1. Development Proposals by Individual Zones Zone I A. City of Hateg and Retezat Regional Gateway A.1. Tourist Information Centre (TIC) The Retezat Tourism Destination Region requires a visitor information centre that can distribute information about the entire Retezat region to the arriving visitor. Note that this is different than the Tourist or Park Visitor Interpretation Centre that focuses on the assets of the RNP. Hateg will serve as the principle Staging Area or Gateway to the services and activities of the Retezat region and beyond. No location for the information centre has been identified; however, it should be on the main highway and within the downtown area. This TIC should include: - Audio visual and static displays that demonstrate and promote the various activity areas and attractions within the town and the Retezat Tourism Destination Region (RTDR) - „One-stop-access‟ to all accommodation and restaurant facilities in the RTDR through a reservation system - An area in the centre set aside to promote the attractions and services of Retezat National Park, including packages and itineraries. - A sales counter for local tour operators wanting to promote the tourism product in the region - A small sales outlet to sell information (books, tapes, photos, etc.) on the region and RNP. Integrated Retezat Destination Information System The Hateg TIC should be the center of an integrated regional tourism information network that includes the following components: Satellite Tourist Information Kiosks in Salasu de Sus, Raul de Mori, Uricani and Rausor (Zone IV) 64 Coordinated print materials, including a Retezat Regional Tourism Directory Independent Retezat Regional web site and database. A.2. Hotel Green Management Workshop The Municipality of Hateg and surrounding area should provide leadership in advancing sustainable tourism in the RTDR. This initiative can be launched by ensuring that the hotel (and restaurant) sectors move to improve the sustainable operations and practices of their business. A 3-day workshop will lead key staff through the process of „going green‟ and supporting the sustainable tourism initiatives in the Retezat region. A.3. Regional Interpretation Centre including Geopark and Retezat National Park The region is covered by the two protected areas, and Hateg is the main entrance to this region. Therefore, it represents a good location for an Interpretation Centre that will introduce tourists to the main features of the two parks. B. Communities of Salasu de Sus, Raul de Mori, Uricani and Rausor B.1. Develop Village and Area Tourism Information Kiosk’s (TIK’s) These communities are critical to the sustainable tourism development of the RTDR. They provide opportunities to increase local visitor expenditures on various services. They frequently have historic attractions and accommodation services and can serve as a stopover or staging area for people going into the park. The TIK‟s would be centrally located within the communities and include extensive information on the history of the local heritage sites (models, photos, artifacts), as well as video displays of selected tourism attractions in the area, including Retezat National Park, sightseeing tours and hiking trails. All area accommodation should be displayed with photos and contact numbers. B.2. Guesthouse Green Operations and Marketing Workshops Quality accommodation and targeted marketing could generate substantial revenues for these communities. Guesthouse operators would seem to be one of the first groups to potentially profit from the development of the RTDR. However, their lack of experience in the lodging business suggests that they need assistance in improving the operations and marketing of their facilities. 65 A 4-day workshop would provide the structure and technical information they need to launch a successful business. The workshop would have a major influence on supporting sustainable tourism practices by emphasizing energy and water conservation, organic food, authentic restoration, etc. B.3. Expand the Accommodation Sector These communities have the potential to offer several attractive guesthouses or pensions. An awareness program to inform prospective guesthouse operators of the necessary requirements should be prepared and delivered by the town council. Emphasis will be on those guesthouses that operate existing farms so that farming activities can be integrated into the program and more „organic‟ meals can be provided. The public awareness should be followed by a Small Grant Scheme to stimulate local people to turn part of their house in a guesthouse. B.4. Heritage Architecture Interpretive Exhibit A kiosk describing the unique heritage (architecture, agriculture, lifestyle, etc) of the original Dacian inhabitants would be set up in Sarmisegetuza. It would ideally be located in a heritage building. B.5. Equipment Rental Proximity to RNP requires access to a variety of equipment including mountain bikes, camping equipment, cross-country skis, etc. Equipment rental should be encouraged by private operators in the communities or located within the RNP Visitor Interpretation Centre. B.6. Local Transport Service There is a need for quick transport from Hateg to the villages, and between the villages as well. It will be necessary for a local municipality or business to purchase and run a bus to provide this service. B.7. Prepare Sustainable Tourism Development Architectural Heritage Preservation Standards Guidelines and Much of the attraction of the rural areas of Romania, such as those found in Zone I, can be attributed to village character created largely by the mix of historical buildings and attractive facades (homes, churches, monasteries). However, a slow deterioration of this resource is underway due to the proliferation of garish commercial signs, concrete block buildings and a host of other contemporary features that in general degrade the quality of experience in these quaint (by Romanian standards, too) villages and heritage area. 66 An experienced sustainable architect should be hired to prepare guidelines for restoration, as well as for new construction within the villages. This initiative should be implemented as a model project under the direction of the county. C. Retezat National Park Visitor Interpretation Centre C.1. Complete the Construction of the Visitor Interpretation Centre The RNP Visitor Centre is almost complete but requires further construction and furnishing to be fully functional. Upgrading will require 2 phases; Phase I: Repair design errors and inadequacies of the original construction. A cursory review of the existing facilities readily shows several design flaws that must be rectified, including: Installing adequate insulation and vapor barrier in the ceiling to prevent further energy loss Exchanging all doors for energy efficient models Redesigning bathrooms and office space A comprehensive environmental audit is required to ensure that the facility meets the minimal requirements for sustainable building design. Phase II: Installation of all furniture, fixtures, equipment and interpretation features that are necessary to make the building a functional Visitor Interpretation Centre a) Interpretation facilities Complete exhibition hall (panels, exhibits, audio visual displays) Develop regional tourism exhibit Improve reception/orientation lobby Equip classroom and laboratory (education room) for tour groups, students and environmental associations Stock reference library and reading room Furnish small conference room b) Set up the following Services Limited accommodation units for visitors Restaurant serving local organic foods Retail shop selling local and park related merchandise c) Set up the following Outdoor facilities Children‟s playground Climbing wall Outdoor exhibits and botanical garden Picnic area Landscaped parking lots Walking trails 67 Observation tower Zone II A. Expand and Enhance the Campgrounds at Poiana Pelegii and Pietrele In order to increase the quality of experience for visitors, and to obtain new revenues for the park, it will be essential to offer improved camping within Zone II of RNP. Two types of facilities can accomplish this: A.1. Upgrading, and Where Possible, Expansion of Existing Rustic Campgrounds Improved services would include the addition of: Compost toilets Compacted tent pads Covered picnic shelters (1 for every 10 camp sites) Approximately 10 new campsites (pads) would be added each year for 5 years A.2. Semi-permanent Eco-Tent Camp To generate revenue for the park administration, RNP should consider offering improved camping within Zone II in the form of Eco-tents. This will enable the park administration to legitimately charge for the use of overnight facilities, as well as encourage the visitors to the region to extend their length of stay. Eco-tents (sometimes called safari tents) are increasing used to provide low impact accommodation facilities in environmentally sensitive areas. They are light and mobile, and can be removed at the end of each season and transferred to other locations if the impact on one area becomes too great. Structurally, they consist of a raised wooden floor, a partial 1.5m wall, and canvas stretched over a tent frame. They are adequate to accommodate 2 cots, a closet, a table and 2 chairs. They frequently have a small veranda. Their purpose is to extend the length of stay of visitors to the region, as hikers may stay for 3 – 4 days if they have multiple hiking opportunities from the camp.. Other associated tent structures would be; Compost toilets Shower and washroom Kitchen Dining area Common area 68 If well located (e.g. in an area with attractive alpine views), these facilities could be rented to tour operators for 70-90 euro/night all-inclusive, or individually at 40 euro/night. B. Construct New Campground in Carnic Carnic is on the park border, located on the main hiking trail to the central part of Retezat. There is a need to construct a new campground here to offer safe and reasonably comfortable conditions to visitors venturing into the park on foot. C. Construct and Upgrade Shelters C.1. New Refuge at Stana de Rau Considering existing hiking routes, an additional Refuge needs to be built at Stana de Rau. This will be used by the mountain rescue team as a semipermanent location, and by hikers under bad weather conditions. C.2. Upgrade Poiana Pelegii shelter Poiana Pelegii shelter is an important summer base camp for the mountain rescue team. The shelter needs to be upgraded, especially considering that it is located on the main hiking path to the Zone II. Zone III A. Upgrade Rotunda Facility Rotunda chalet is located in the high experience area of the Retezat region. Tourists arriving here generally have high expectations in terms of environmental standards. Therefore, a program to improve the chalet in terms of energy conservation and to implement environmental practices is necessary. B. Construction of Two New Refuges Since the area will be used for hiking, there is a need to offer safe shelter in case of bad weather. The mountain rescue team recommends that a new refuge be constructed in Godeanu by Scarisoara Lake, and a second on the ridge of Retezatul Mic. Zone IV A. Create an Integrated Year-Round Mountain Tourism Destination In order to increase visitor volume and improve occupancy rates, the Rausor Area must re-brand or reposition itself as a Mountain Tourism Destination within Hunedoara County. While this will not preclude the current and future alpine ski initiatives, it should present a more balanced 4-season image including hiking, backpacking, mountain biking, trail riding, etc. 69 B. Prepare a Rausor Sustainable Mountain Tourism Strategy Continued success (increased visitor levels, improved occupancy rates) for this area is dependant upon the following factors: - - - Penetrating new international alpine ski markets particularly in Hungary and Poland, where the outbound ski market is still growing at 3% to 5% annually; Expanding the snowboard market, particularly from other eastern European countries where the activity continues to expand (e.g. Bulgaria and Hungary); Building a strong summer visitor base with the objective of having 40% of all visitors arriving in the summer by 2010; Identifing all market-driven activities and facilities that could reposition Zone IV as a full season mountain resort, including hiking and cycling/mountain biking trails, nature interpretation facilities, mountain chalets for hut-to-hut packages, alpine retreats and campgrounds, etc. A strategy or „blueprint‟ to address these issues is necessary if success is to be assured. It should contain the necessary guidelines and zoning to ensure the protection of natural and cultural resources, including: - Water and energy conservation measures, - Environmental impact assessments, - Waste management and sewage treatment plans, - Erosion control practices, and - Forest management procedures. Special emphasis should be placed on identifying and developing resource protection procedures. The proposed “SuperSki” Legislation, if applicable, should focus on this integrated approach to develop the region as a sustainable mountain tourism destination. B. Plan and Construct Summer-Based Mountain Tourism Facilities Trail Network: A complete trail system within zone IV will reinforce the position of the area as an all season mountain destination. Camping ground: A camping ground with 50 camp sites, including facilities such as toilets and picnic shelters, needs to be built. C. Carpathian Mountain Education and Interpretation Centre (Rausor) The mountain tourism experience in Romania‟s Carpathians will be a major component in promoting RNP and the surrounding region. Rich biodiversity, rural character and natural values make the entire mountain zone an essential part of 70 the Retezat tourism experience. Consequently, a major national/international interpretive exhibit is an important part of the overall Romanian product. The facility will be entertaining and educational, and will include the following components: Reception and orientation area Interactive displays and graphics Projection room and audio visual equipment Web cams for wildlife observation Resource library Small laboratory Local trails and interpretive signs This facility will not compete with the existing Retezat Visitor Interpretation Centre because it will focus on Carpathian ecology and resources in general. The proposed location of the facility will be at the Rotunda with its access to Zone II and IV. The development will require the following steps: Site alternatives verification Feasibility study Sustainable architectural design Construction plans and specifications Interpretive programming Management structure and staff training program Marketing plans Financing sources and support funding D. Upgrade Rausor Nature Interpretation Trail The nature trail from Rausor is the first one of this type that RNP has designed and constructed. Further development of the trail needs to be undertaken to make this a high value interpretation trail, and to meet the demands of different visitor segments. E. Mountain Rescue Base and Shelter Foreseeing an increase in the number of tourists in this zone, and because the ski resort will be transformed into a multiple-activity resort, there is a need for a year-round mountain rescue team presence in this area. Under these circumstances, a base is planned that will facilitate mountain rescue team operations in Zone IV, and that will also facilitate access for emergencies in Zone II. 7.2. Development proposals specific for Retezat National Park RNP possesses an adequate resource base to be developed as one of the main tourism attractions in Hunedoara County. However, much remains to be 71 accomplished to both protect its natural values as well as to position the park as an international attraction within the PAN Park Network. A. Park Sustainable Development Standards and Guidelines The park requires a set of development guidelines that are designed to control and guide the quality of construction and protect the park environment. Emphasis should be placed on such conditions as maintenance of pastures and use of traditional construction materials. The guidelines should also deal with protecting the ecology through appropriate waste management. The proposed practices should also identify those ways in which the park administration can introduce environmentally responsible practices into its dayto-day operations – including office operations, transportation, and resource management – by implementing such measures as water and energy conservation, toxic chemical (VOC‟s, plastics, pesticides, etc) elimination, etc. B. Comprehensive and Integrated Trail Network There are numerous existing trails in the park, and additional trails could be developed to present a more complete picture of the natural values of the area. A comprehensive trail network that considers different uses such as wildlife viewing, mountain biking, hut-to-hut hiking, climbing, etc. should be developed. The development of such a trail network needs to take the ecologically-sensitive areas of the park into account, and the trail development plan needs to be included in the park management plan. Special attention needs to be accorded to Godeanu Mountain, where it has been agreed that no more marked trails will be opened, but that well-established shepherd‟s trails may be used by organized groups guided by park rangers. This arrangement needs to be included in the management plan as well. C. RNP Public Awareness Programs The residents of the area surrounding RNP (and throughout Hunedoara County) have little understanding of the economic development potential of the park.. Consequently, there is only a modest awareness of the need to protect the cultural and natural character of the region. A park-centered awareness program is necessary to enhance awareness of appreciation for the natural values of the park, the cultural values of the surrounding region, and the economic benefits that could be secured from the preservation of these values. 72 7.3. Regional Level Recommendations There are many projects that serve all the stakeholders in Retezat Destination Region and are not specific to any one zone or community. They have been separated out from those associated with individual areas. A. Regional Tourism Organization Structure A.1. Hire an interim Regional Tourism Coordinator Within a year there will be a need for a person to take charge of this strategy, and coordinate the „immediate‟ implementation proposals as well as the ongoing administration of the local tourism association. The salary could be the joint responsibility of the private sector and the park administration. Some of the duties of the position would be to: Coordinate short-term market research programs Organize the various proposed workshops Provide technical assistance to projects such as the preparation of tour packages and the use of sustainable tourism practices Assist with the development of regional partnerships Manage the implementation of the proposed marketing activities Identify potential funding sources A.2. Finalize the Structure for the Retezat Tourism Association (RTA) The responsibility for the long-term implementation of the strategy, as well as for providing leadership in positioning the region as a tourism destination, will fall to the Retezat Tourism Association (RTA). RTA activities will include, but not be limited to, the following: Identify and secure funding and financing sources Support the creation of strategic alliances and encourage greater dialogue between the private and public sectors, and the park administration Coordinate Retezat regional tourism development activities with those of Hunedoara County, the National Tourism Authority and their regional representative Manage all marketing and research activities Prepare an annual budget for submission to the park administration Coordinate all tourism activities including special events, FAM tours, trade shows, etc. Develop a strong membership base amongst all the various stakeholders in the regional tourism sector. 73 Proposed Structure The RTA should include the following components: a) Administrative staff. Within 3 years, the following staff will be in place: - Executive director - Marketing manager - Office manager and book keeper b) Executive and Board of Directors. The board will be equally divided between private and public sector members, and will include the following representatives: Public sector RNP (1) Geopark Representative (1) Private sector Local Tour operators (1) Accommodation sector (1) Guides (1) c) Membership Base. This will include all individuals, associations and companies that wish to become members of the RTA. B. Presentation of the Sustainable Tourism Development Strategy to the Residents of the Retezat Region The concept of sustainable development planning is based on the local population having a direct understanding of the planning process and awareness of the final recommendations. Through the efforts of the RNP staff and RTA, a segment of the local population has been informed of the results of this plan. However, to insure a complete understanding of the implications of this Strategy, as well as to confirm the respective roles of stakeholders in its implementation, it will be necessary to launch a series of public forums – presumably in all affected communities – in order to validate the plan and launch the priority initiatives. This recommendation will be a joint effort of the RTA and park administration. C. Regional Marketing Activities C.1. Preparation of a 5-year Destination Marketing Strategy. In order to achieve the visitor projections proposed in this strategy and position the Retezat region as a Tourism Destination, it will be necessary to have a comprehensive marketing plan that identifies the most effective mechanism to 74 promote RNP and the surrounding region as a national and international destination. The plan should have the following components: - Marketing goals and objectives - Marketing approach - Destination Brand and Position Statement - Marketing Mechanisms o Advertising Web site and „drive-to-web‟ activities Brochures Directories Collateral materials o Sales and Promotions Database development and CRM Direct mail and email campaigns Trade shows, destination showcase and FAM trips Kiosks and stand Group tour planners DVD preparation and distribution o Public Relations Newsletter Conferences and seminars Resource Centre o Marketing Research o Marketing Budget o Evaluation Methods C.2. Prepare a Regional Web site and Database The Retezat region web site should be at the center of all marketing activities. This should not be confused with the RNP official web site; it will be a separate portal serving all the tourism interests of the region. It will be widely promoted with a coordinated drive-to-web strategy. An integral part of the web site will be a data capture technology capable of soliciting information from site visitors through contests and promotions. The site will be structured around the various activity and service areas and will present some of the following information: A) Regional Travel Suppliers - Accommodation - Restaurants - Tour operators - Transportation (motor coach, taxi, etc.) - Park facilities and operations - Retail and rental stores B) Activities 75 - Attractions and special events - Tour packages (including maps and detailed itineraries - Interpretation and educational programs C) Special Discounts and Opportunities D) Location of all Tourist Information Centres C.3. Retezat Regional Information Network The web site should be at the center of a comprehensive regional information, communication and marketing network that will include, but not be limited to, the following components: Physical structurs Hateg Tourist Information Centre RNP Visitor Interpretation Centre Community Information Kiosks Collateral materials Regional Tourism Directory Area brochures and pamphlets Electronic materials Regional and local web sites E-Newsletters Database C.4. Regional Tourist Directory and Events Calendar The current mix of uncoordinated collateral material will be consolidated into one comprehensive Retezat Destination Directory. It will include but not be limited to the following: - Content: Natural and cultural resources Special features History and heritage Current traditional lifestyles - Service information Accommodation, food services, transportation Tour operators, travel agents, etc. Tourist Information Centres Maps and important contacts - Tourism activities Tour itineraries and day trips Interpretation and educational programs Trails and sightseeing opportunities Special Events Calendar (annual insert) 76 C.5. Trade Show Participation Once a new tour product has been developed and the marketing effort is supported by a comprehensive web site, it will be necessary to identify and attend at least 2 trade shows per year. The selection should be done in collaboration with the NTA, and AER and will include four locations from the following list: ITB Internationale Tourismus Boerse, Berlin, March CBR Munich, February Reisen Hamburg, Germany, February Antwerp Travel Show, Antwerp, Belgium January, CMT Stuttgart, Stuttgart, Germany, January Ferien-Messe Wien, Vienna, Austria January Destinations, London, United Kingdom, February Top Resa Deauville, France, September C.6. Familiarization Tours (1 Domestic, 2 international) FAM Trips remain one of the most successful marketing mechanisms available, and at least one will be offered in 2007, and 2 per year after 2007. The tour operators will be selected in cooperation with the local travel trade, NTA and the PAN Park Group stakeholders. A Group Tour Planner will be prepared for all tour operators. C.7. Receptive (Inbound) Tour Operator Assistance The receptive operator remains one of the most important elements in attracting new clients to a destination. There are only 2 or 3 operators between Timisoara and Sibiu that cater to the special opportunities within the RNP region. Ecotourism, soft adventure and educational travel operators should be offered assistance in the following areas; Market research Business planning and budgeting Product development and packaging Web site and database development development Strategic marketing C.8. Internet/Web site Assistance Despite the urgent need for an active presence on the Internet, many local operators, particularly guesthouses and small hotel owners, still do not have an email address, let alone a web site. If the destination is to be competitive, all 77 businesses must be connected electronically, especially if they want to have a presence on the new Retezat regional web site. An assistance program should be set up to provide the technical support necessary to connect at least 80% of the industry by the end of 2007. D. Tour Product Development D.1. Tour Package (Itineraries) Development The significant lack of tour product can be overcome with a concerted effort to build a variety of market-ready tour itineraries. The following tour products are proposed: Within the RNP: Wildlife viewing and Photo Safaris (4 packages, 5 to 12 days) Wilderness hiking ( packages, 5 to 12 days) Learning vacations (2 packages, 3 to 6 days) Bird watching (3 packages, 3 to 6 days) Photo Safari (2 packages, 3 to 7 days) Ethno botany tour (1 package, 6 days) Nature study (2 packages, 3 to 5 days) Scientific research (1 package, 4-6 days) Cross country and backcountry skiing (2 packages, 3 to 5 days) Within the region: Rural or agrotourism experiences (4 packages, 3 to 7 days) Cultural heritage travel (3 packages, 5 to 12 days) Country cycling (2 packages, 5 to 12 days) Mountain (off-road) biking (2 packages, 5 to 8 days) Horseback riding (1 packages, 2 to 7 days) Market Segments and Operational Requirements Each of the four zones provides different opportunities for tour packages, and has different operational requirements due to location. Each of the potential tour products is identified by specialty activity (and by zone) in APPENDIX 9. The process of developing packages will include the following steps; Market segment assessment Resources analysis Preparation of sustainable tourism standards Preliminary circuit planning 78 Confirmation of suppliers Net Pricing Product testing Supplier assistance and training as necessary Preparation of marketing materials E. Regional Training Workshops Positioning the Retezat Sustainable Tourism Destination as a new travel destination will require extensive short, intensive training workshops to ensure the travel trade has a competitive edge. Emphasis needs to be placed on the following subjects: tour product development, marketing and e-marketing, guide and interpreter training. These regional workshops will complement those that have been proposed at the area level. E.1. Tour Product Development Training Tour product planning, product development and marketing are important activities with respect to expanding tourism throughout the Hunedoara County, and require training of product development specialists. One of the most cost effective training options is to offer a Train-the-Trainer Workshop for approximately 10 participants. Once certified these new trainers can offer workshops several times a year at the local level. Potential trainers will be chosen from the public and private sectors. The program will include the following steps: Program design and development Preparation of training materials and trainer workbook Participant selection Program delivery (12-days) Participant evaluation Certification Follow-up and ongoing technical assistance There seem to be increasing numbers of operators in the region and north central Romania that would like to exploit its potential. There are also many opportunities to expand ecotourism products to include other areas within region, including Zones II and IV. Therefore, a 4-day training workshop is required (particularly for members of the PAN Park Group) that: Identifies the current ecotourism criteria, international market segments and preferred activities Enables the participants to design and implement their own tour packages and itineraries 79 E.2. Marketing and e-marketing Training Lack of professional marketing is one of the most significant obstacles to the development of the Retezat tourism industry. Many operators are unaware of the available mechanisms to position their product (and their area) in the national and international markets. A series of annual 3-day marketing workshops are proposed. They will focus on market characteristics and trends, as well as the various contemporary marketing mechanisms and technologies that are available to small business operators. Special emphases will be placed on e-marketing techniques and technologies. E.3. Destination Ecotourism Planning A general problem in Romania is the lack of planning that takes long term sustainability into account. Training is proposed to remedy this situation. It would target the local municipalities, and assist them in understanding the planning required in terms of sustainable tourism development. E.4. Guide Training There is a lack of trained and certified guides in Hunedoara County. It is essential to have a certain number of qualified guides in order to attract foreign tour operators. Consequently, a comprehensive training program covering all aspects of guiding is proposed for both entry level as well as experienced guides. The following programs are proposed: - Entry-level program (30 days) - Intermediate level program (20 days) - Advanced (experienced) training program (20 days) E.5. Specialty Interpretive Guide Training Workshop There are several topics that require intensive specialty guide training. Preferred subjects that correspond to the interpretive opportunities in the County include; - Carpathian Ecology and Biodiversity Transylvanian History Local Heritage and Architecture E.6. Accommodation Green Operations and Marketing Workshop Several local accommodation workshops have been proposed for the communities. For the most part, they would focus on the particular requirements of the area (e.g. guesthouse development). There is, however, a need for a more generic workshop that supports a variety of accommodation operations, from hotels in Hateg to the campgrounds of RNP. The program may include such topics as: - Hospitality and guest services 80 - Book keeping, budgeting and cash flow analysis Purchasing practices Safety and security Insurance Marketing E.7. Public Awareness of Tourism Campaign The development of tourism should be parallel with a tourism awareness campaign that is offered throughout Hateg County. Presentations by tourism leaders should focus on the social and economic benefits of tourism, its role in supporting other sectors, and its long-term impacts on the future of the County. 7.3 Linkages and Corridors Although there are many roads and travel corridors that could be upgraded, the cost cannot be justified at this time as an essential expenditure for tourism development. Obviously, the E60 travel corridor from Hateg to the south side of the park needs to move travellers more efficiently. There are additional roads throughout the Retezat region that have substantial broken pavement, but the costs of repairs is not something that can be justified at present. However, as a minimum requirement, certain corridors should include: - Direction and identification signs - Interpretation kiosks - Picnic sites and pull-offs - Select heritage site upgrades 7.4 Implementation Strategy No strategy is “set in stone”. Instead, a strategy should be viewed as a living document that will need to be modified as conditions change. It is through annual reviews of the implementation strategy that the sector will see which activities are having impacts and which are not. Adjustments may need to be made along the way. Implementation of the Retezat Sustainable Tourism Development Strategy may take as long as 8 to 10 years (2006 to 2016) to complete. This will enable the private and public sectors to both mobilize the funds and financing, as well as enable the industry to adjust to the new market conditions as outlined in the strategy. More critical than the length of time for implementation is the sequence of events that build to the final realization of the plan. The time frame has been designed to meet several crucial immediate and longer-term factors including: 81 - The immediate requirements of the Park Administration to reply to the demands of the PAN ark Network, The importance in increasing visitor arrivals by expanding the market base and penetrating new national and international market segments The need to establish and implement environmental protection and restoration measures before further degradation has reduced the value of the natural and cultural resource base The implementation plan should include the following for each activity or set of activities: a) Name of activity/set of activities b) Location and function as defined by the development concept c) Start-up and completion dates: milestones to monitor progress d) Responsible agent(s) (team leader, team members and source of funding) e) Approximate cost (based on industry standards) In the section below, we provide a tentative set of activities and recommendations. This will enable the park administration and each individual community or zone to extract the recommendations that correspond to their jurisdiction. Code A.1 A.2 A.3 B.1 Zone/Activity Zone 1 City of Hateg Tourist Information Centre Hotel Green Management Training Regional Interpretation Centre including Geopark and RNP Salasu de Sus, Raul de Mori, Sarmisegetuza, Uricani communities 3 Tourism Information Kiosks Sub-activity Estimated budget Starting Ending Responsible - Design - Construction - Design - Delivery - Assistance - Design - Construction - Opening 20,000 01/07 250,000 2000 12/06 6000 3000 15,000 05/08 100,000 2000 01/08 Hateg Council 04/07 Hateg Council International Donor Hateg Council Geopark Administration RNP Administration Retezat Tourism Association - Planning - Construction 15,000 08/06 90,000 08/07 82 05/10 Community Councils - Opening B.2 B.3 B.4 B.5 B.6 B.7 B.8 C.1 A.1 A.2 B Guesthouse Green Operations Workshops Expand Accommodation Base Sarmisegetuza Visitor Heritage Exhibit and Interpretation Centre Equipment rental centre Local Transportation Service Tourism Development Guidelines and Standards Trail Planning and Construction (5 trails) Retezat NP Complete RNP Visitor Interpretation Centre Nucsora Zone II Upgrade campgrounds Poiana Pelegii and Pietrele Upgrading existing RNP camping areas with Ecotents Constructing one new camping area 3,000 - Planning - Delivery Retezat Tourism Association Retezat Tourism Association Private sector 5,000 3/07 10,000 03/08 - Planning - Construction - Opening - Planning - Construction - Opening 20,000 02/07 300,000 3000 15,000 04/08 100,000 3000 05/08 - Acquisition of bicycles, ski, snow-shows, etc. - Acquisition of minibus 30,000 03/07 03/08 60,000 03/08 5/08 Community Councils - Planning - Preparation - Promotion 1,000 06/07 5,000 1,000 02/08 - Planning - Preparation - Promotion 1,000 06/07 35,000 5000 02/08 - Retezat Tourism Association - Geopark - Retezat Tourism Association - Geopark - Planning - Upgrading - Furnishing - Promotion 2,000 05/07 40,000 50,000 5000 02/09 RNP Administration 4000 05/07 09/07 RNP Administration 05/10 Community Councils Retezat Tourism Association Retezat Tourism Association Layout and Design - Construction 40,000 - Planning - Construction 1,000 06/07 50,000 02/08 RNP Administration - Planning - Construction 1,000 06/07 15,000 02/08 RNP Administration 83 C.1 C.2 A B A B C in Carnic New Refuge Construction - Stana de Rau Rehabilitation of Poiana Pelegii shelter Zone III Upgrade Rotunda Facility - Planning - Construction - Opening - Planning - Construction 5,000 05/07 75,000 06/10 RNP Administration 1,000 05/07 15,000 06/10 RNP Administration - Design - Construction - Opening and PR - Planning - Construction - Opening 4,000 05/08 15,000 3,000 11/09 - RNP Administration 5,000 05/07 75,000 06/10 RNP Administration - Preparation - Validation 30,000 05/07 3,000 12/07 Construct Summer Facilities - Campground (50 sites) - Mountain Bike Trail - Signage - Planning + Engineering - Construction 15,000 06/08 10/10 Carpathian Education and Interpretive Centre Rasour - Private sector - RNP Administration - Rausor Municipality - Retezat Tourism Association Private sector - RNP Administration - Rausor Municipality - Retezat Tourism Association Retezat Tourism Association - RNP Administration 2 New Refuge Construction - Godeanu (Scarisoara Lake) - Retezatul Mic Zone IV Mountain Tourism Development Strategy D Upgrade Rausor Nature Interpretation Trail - Site review - Feasibility Study - Architectural Design - Construction - Design - Construction - Opening E Mountain Rescue Base and Shelter - Design - Construction 84 180,000 2000 06/09 15,000 04/11 25,000 300,000 3,000 05/07 7,000 1,000 09/07 30,000 05/09 300,000 09/11 - Retezat Tourism Association - Geopark - Mountain Rescue Team A B C C.1 C.2 C.3 C.4 C.5 C.6 TOTAL Retezat Destination Regional Level Tourism Association Operations start-up assistance Presentation of STDS to communities Marketing Activities 5-Year Retezat Marketing Strategy Retezat Destination Web site Regional Information Network Regional Tourist directory Trade show Participation (2/year) Familiarization Tours (2/year) C.7 Inbound tour operator assistance C.8 Internet/Web site Assistance D Product Development Regional Tour Package Development (29 D.1 - Opening 3,000 - Executive Development Administration - Office equipment Meetings 9,600 10/06 10/08 - Retezat Tourism Association 2000 1/07 8/07 - Retezat Tourism Association Strategic Plan 10,000 12/06 06/07 - Design - Database Development - Management 2,000 11/06 6,000 03/07 - Retezat Tourism Association - Retezat Tourism Association - Attendance 10,000 5000 7,000 10,000 12/06 05/07 2,000 01/07 10,000 per tour 3,000 5,000 1/07 06/10 - Assessment - Internet fund - Web site template 10,000 10/07 06/09 - Resource Inventory - Markets 10,000 12/06 12/07 - Organization - Tour Planner - Follow-up - Assistance 85 1/09 - Retezat Tourism Association - Retezat Tourism Association - Retezat Tourism Association - Retezat Tourism Association - Retezat Tourism Association trips) E E.1 E.2 Training Workshops Tour Product Development Marketing strategies (3-days) Trail Planning and Design Workshop E.4. E.5 E.6 Guide Training Program - Entry level (30 days) - Intermediate (20 days) - Advanced (20 days) Ranger and Interpretation SpecialistsTraining Program - Nature Interpretation - Risk Management and Evacuation - Wilderness Survival - GPS/GIS Training Accommodation Green Operations + assessment - Tour Package Design - Group Tour Planners - Target marketing - RNP Administration - Design - Delivery - Field trip - Assistance 10,000 10/07 05/08 - Design - Delivery - Assistance - Design - Delivery - Assistance - Overall Design 3000 07/06 3000 2000 5000 05/07 10, 000 2000 5,000 08/07 11/06 - Delivery 10,000 - Delivery 10,000 - Delivery 10,000 - Overall Design 16,000 08/07 - Delivery 20,000 - Delivery - Delivery - Delivery - Certification 14,000 20,000 5,000 - Design - Delivery 7000 11/06 86 11/08 05/08 - Retezat Tourism Association - Association of Ecotourism in Romania - RNP Administration - Retezat Tourism Association - Retezat Tourism Association - Retezat Tourism Association - RNP Administration 05/08 - RNP Administration 06/07 - Retezat Tourism E.7 Marketing (4-days) - Assistance PAN Park Ecotourism Certification Program - Evaluation - Certification - Assistance 7000 3/07 2000 3000 06/11 Association - Association of Ecotourism in Romania - Retezat Tourism Association - Association of Ecotourism in Romania TOTAL Retezat Destination Region OVERALL TOTAL Table 5: Activity implementation 7.5 Next steps The time is excellent to move forward with several initiatives to start positioning the Retezat Tourism Destination as a new international tourism region, and as an increasingly important domestic destination. The current document should not be a plan, which „waits‟ on the shelf. The local stakeholders expect to see some of their recommendations implemented over the next 6 months, but in the same time they need to get involved in bringing the present set of identified activities into action. While the full validation of this plan may be seen as the first step, there are many initiatives that can be organized in the next few months including: I. Retezat Destination Organization and Implementation 1.1 Hire Interim Regional Tourism Coordinator: 01/07 1.2 Purchase office equipment: 05/07 II. Marketing Activities 2.1 Prepare Regional Web Site: 05/07 2.2 Prepare 5-year Marketing Strategy: 12/07 2,3 Prepare Regional Tourism Directory: 09/07 2.4 Receptive Tour Operator Assistance: 10/07 2.5 Internet and Web site Assistance: 12/07 III. Development Guidelines and Design Standards 3.2 Trail Planning workshop: 01/07 3.1 Sustainable Development Guidelines: 04/07 87 IV. Training Workshops 4.1 Tour Product Development + Marketing Train-the-trainer (12- days) 10/07 4.2 Hotel Green Management Training: 12/06 4.3 Tour packaging and Marketing Workshop: 09/07 V. Product Development 5.1 Tour package Development: 04/07 5.2 Complete RNP Visitor Centre: 05/07 88 8. Main Implementation Body and Monitoring 8.1 Developing the Retezat Tourism Association During the development of the Retezat strategy, another process took place: the identification of stakeholders with a desire to join together into a local steering group with responsibility for developing and later implementing the strategy. This steering group has gradually transformed into a formal organisation that is, at the time of this writing, in the last phase of formal registration as the Retezat Tourism Association (RTA). RTA is in fact the local PAN Park Group that, under the direction and guidance of the authors of this document, identified the PAN Park region, produced the experience-based zoning (see Figure 6), and developed the activities and implementation program included in this strategy. As it completes its transformation into a formal organisation, the RTA is becoming the leading entity in the sustainable development of the Retezat region. RTA started out as a loose alliance of local guesthouse owners, local guides, and the Retezat National Park administration. Throughout its development, the members of the steering group, together with the local municipalities, agreed that the RTA would take the form of a partnership between local tourism businesses and the park. This initial partnership that embodies the RTA will now develop additional partnerships with local municipalities and the Geopark administration in the PAN Park region. The partnership structure is designed to enable the organization to function more quickly and efficiently, in consideration of the fact that local municipalities tend to be slower in making and implementing decisions. Strong guidance for sustainable tourism development in the Retezat region is ensured through the structure of RTA, and by the presence of the Park administration as a founding member. 8.2 The Local PAN Park Standards RTA has extensively studied the Ecotourism Certification Criteria developed and implemented by the Association of Ecotourism in Romania (see the criteria at www.eco-romania.ro), and although they have not yet been formally adopted, RTA has agreed to use the Ecotourism Certification Criteria as the local PAN Park standards. RTA as also decided to externalise the evaluation procedure, which will be conducted by evaluators agreed to and trained by the Association of Ecotourism in Romania. Further discussions need to occur between the Retezat Tourism Association, the Association of Ecotourism in Romania, and the PAN Park Foundation for a final agreement on this issue. 89 8.3 Monitoring The responsibility for monitoring the implementation of the Retezat development strategy will fall to the Retezat Tourism Association. Because the strategy will be implemented over the next five years, it is expected that the present set of activities, timing and budget will be adjusted according to the availability of financing and to the responsiveness of other partners (e.g. local municipalities). However, the timeframe and benchmarks which have been established under the current Implementation Program need to be carefully considered and monitored by RTA. The activities that are developed within the Retezat National Park borders will be under the direct supervision of the park administration, and progress will be constantly communicated to RTA. Concerning the local PAN Park standards, if and when the Ecotourism Certification Criteria are formally adopted by RTA as local quality standards, responsibility for monitoring implementation will be the combined responsibility of the Association of Ecotourism in Romania, RTA and Retezat National Park. Further thought needs to be given to a local monitoring scheme to ensure the standards are implemented in an effective and complete manner. 90 Conclusions The purpose of this report was to formulate a sustainable tourism development concept for the region surrounding Retezat National Park as part of the park‟s application for entry into the PAN Park network. The report is the result of a long consultation and facilitation process that succeeded in bringing to light the wishes and visions of different stakeholders, and combining them into a unified and comprehensive implementation strategy. The stakeholders involved in developing this strategy and the authors of this document agree that Retezat National Park, with its pristine wilderness, spectacular alpine landscapes, and rich variety of fauna and flora – together with numerous cultural heritage and historical attractions in the area surrounding the park – offer an exceptional resource mix that can contribute to the successful long-term tourism development of this region. Developing a sustainable tourism industry will require the private sector, in partnership with the park administration, to successfully integrate the region‟s natural, cultural and community resources into a cohesive set of tourism products. A large range of recreational opportunities and tourist experiences has been ensured through a process of dividing the entire PAN Park region into different development zones. One of the major implementation challenges is to transform this zoning model into practice, preserving the defined character of the experiences through the facilities and services to be offered in each zone. The Retezat Tourism Association has the most crucial role in implementing the STDS. Efforts need to be made by RTA to work in partnership with local municipalities to implement the overall vision of sustainable tourism development in the region. With a firm commitment to this vision, Retezat National Park and the surrounding region clearly has both the potential and the tools to position itself as a premier tourism destination on both the national and international markets! 91 Appendix 1 : Retezat National Park Ecological Zones The RNP Ecological Zones are based on activities approved under Romanian legislation (OUG 235) aimed at maintaining conservation objectives. The areas are as follows: Strictly Protected Areas (Scientific Reserves) (Zone A), for scientific research; The Gemenele Scientific Reserve, corresponds to the first IUCN category Special Conservation Areas (Zone B) where monitored tourism, educational activities and traditional activities are permitted. They must accommodate the sustainable use of resources (grazing) and reflect the conditions of the Regulations herein and according to the park's management plan. Within this area, there are 1) integral protection areas, where only educational activities and monitored tourism are allowed; 2) areas of special interest for biodiversity; and 3) areas with tourist infrastructure. Buffer Zones (Zone C), where administration activities and sustainable use of natural resources are allowed, in accordance with the RNP Management Plan. Within this area, there are 1) areas of special interest for biodiversity; and 2) areas with tourist infrastructure. Activities permitted in each one of the Zones are indicated in the Table below: Acceptable Activities within the RNP-BR Zones Zone Natural resources use activities Traditional activities A. Strictly protected area: Scientific Reserve B. Special conservation X area B.1 Integral protection area B.2 Areas of special interest for biodiversity B.3 Areas with tourist X infrastructure C. Buffer zone X C.1 Areas of special interest from the point of view of the biodiversity Sustainable Activities Tourism + Tourist infrastructure Recreation Activities Maintenance Development X X X X X X X X X X 92 X C.2 Areas with tourist X infrastructure X X X X The specific characteristics of the Zones are as follows: A) Strictly protected area No natural resources use activities are allowed in the Strictly Protected Area, known as The Gemenele Scientific Reserve. Access to this „Reserve‟ is restricted to those with a permit from The Romanian Academy. Only researchers, biologists or biodiversity conservation specialists, biodiversity conservation students, and groups undertaking biodiversity conservation studies or professional training trips are permitted. Groups cannot exceed 9 persons. B) Special conservation area This area has a high development potential and can include: o Controlled tourism and educational activities/programs o Traditional agricultural activities, using the alpine and sub-alpine (belonging to community members who own the pastures) for grazing. Integral Protection Areas (B-1) No agricultural activities are allowed in these areas, with the exception of monitored tourism and education. The integral protection areas consist of all the areas in the special conservation area covered with woods, juniper trees, rocks and detritus, as well as other areas delimited on the basis of studies, with the approval of the Romanian Academy. Protected and special interest areas can be inside the special conservation area (see Biodiversity Special Interest Areas, below).. C) The Buffer zones– sustainable use activities Areas of special biodiversity interest are within Zone B and/or C. They contain important species / habitats that require special conservation measures or have high biodiversity. Biodiversity Special Interest Areas (B-2 and C-1) Limestone areas within the integral protection area. The area has very high biodiversity. Lunca Berhinei, an area of high importance for the lepidopteron. The Râului Mic and Lăpuşnicului Valleys, areas of high importance for birds. 93 The southern face of Retezat, an area of high importance for fauna, including the chamois populations and the possible nesting of Aquila Chrisyaetos species. Poarta Bucurei, the slope facing Lake Bucura, an area of high botanical importance for the Loiseleuria procumbens populations. The Glacial hollows of Lakes Ana, Lia and Viorica lakes, areas of high botanical importance for Phyteuma vagneri, Gymnadenia frivaldii, Campanula transsilvanica and Gentiana punctata species. The southern and southeastern slopes facing the Zănoaga Lake, an area of high importance for the flora and fauna, specifically for the Lilium Jankae species; it is also a sheltering area for bears. Feţele Voilesei, an area of high importance for the flora and fauna. The alpine area above Gura Apei, starting at the forest line. The right slope on the Şes River, an area of high importance for its pristine forests. Tourist Infrastructure and Service Areas (B-3 and C-2 ) These are the areas where tourist infrastructure and investments exist, including chalets and pensions, ski slopes and other facilities. These areas are declared through the General Land-use Plan (PUG) within the urban areas, where development of tourist infrastructure is allowed and protected area legislation is in force. These areas are defined in the Table below. Tourism Infrastructure Allowed in Retezat National Park according to the Ecological Zones (Management Plan) Areas with tourist infrastructure Area Zone Associated commune town Râuşor C-3 Râu de Mori Pietrele B-3 Sălaşu de Sus Cheile Buţii B-3 Uricani or Tourist infrastructure allowed in RNP Investments in the existing or new tourist infrastructure Reconstruction/ upgrading of buildings or existing infrastructure, without making new investments Reconstruction/ upgrading of buildings or existing infrastructure, without making new investments 94 Buta B-3 Uricani Rotunda B-3 Râu de Mori C-3 Râu de Mori C-3 Râu de Mori Gura Zlata Valea Râului Mare Reconstruction/ upgrading of buildings or existing infrastructure, without making new investments Reconstruction/ upgrading of buildings or existing infrastructure, without making new investments Investments in the existing or new tourist infrastructure Investments in the existing or new tourist infrastructure This zoning has important implications with respect to park management, and is the basis for tourism planning in and around RNP. Within the perimeter of national parks in Romania, only traditional activities and land uses by local residents are allowed, and they are regulated by the management plan. The park management plan seeks to maintain a balance between the natural resources and the human presence in the area, encourages preservation of habitats and landscapes, and promotes the traditional use of land and the traditional way of life of local people. Any strategy for the development of sustainable tourism must be consistent with these larger management goals. 95 Appendix 2: Description Resources of the Retezat NP and Adjacent Area There has been extensive documentation of the resources of the National Park and to a lesser degree those of the surrounding region. This document will borrow directly from the Retezat National Park Management Plan prepared by the park administration. The Geographical and Biophysical Characteristics 1. Geology Retezat National Park holds substantial interest for those interested in amateur geology. The Park is largely composed of the Retezat- Godeanu mountain ranges. The Retezat range extends north from the centre, and rises from between the Petrosani and Hateg tectonic hollow. The main characteristic of the Retezat Mountains is provided by two large eruptive blocks that stretch out in the direction of Lapusnicul Mare and Barbat rivers: the Retezat type granodioritic massif to the North, stretching out over a length of more than 40 km and width of around 20 km and the Buta granodioritic massif, located in the south of the Lapusnic- Barbat valley corridor, which drops under the Jurassic deposits of the Retezatul Mic. . The sediments are represented by some Palaeozoic and Mesozoic geological patches (especially Superior Jurassic and Inferior Cretaceous limestone), belonging to the autohtonului coverlet; they are located on the eastern periphery of the Retezat (the Tulisa crest) and in the South- Southwest (Retezatul Mic). The crystalline of the getic layer can only be found on the northern face of the mountains, stretching further under the sediments of the Hateg and Petrosani hollows. 2. Geomorphology Retezat National Park is characterized by a great diversity of forms, which makes the landscape peculiarly spectacular, and attractive to hikers and nature photographers. The relief is mainly shaped in accordance with the geologic structure and the characteristics of the lithologic substratum. A. Main Features The main relief features reflect the conformity with the structure, not only from the point of view of the direction, but also of the morphology. The two-granodioritice blocks generally correspond to the two main crests: In the North - The Peleaga Crest – consisting of Zlata (2142 m), Şesele Mari (2324m), Judele (2389m), Bucura (2432m), Peleaga (2509m), Păpuşa (2508m) and Baleia (1498m); 96 In the South - The Buta Crest, over the corridor of the Lapusnicu Mare and Barbat rivers valleys, consisting of: Piatra Iorgovanului (2015m), Buta (1977m), Drăgşanu (2076m) and Vârfu Custurii (2453m). A bridge, called Custura Papusii, connects the two main crests; A series of secondary heights laterally originate from these two crests: Northwards, towards the Hateg border, the Retezat, Pietrele, Prislop etc. crests. Southwards, towards the Lapusnicul Mare Valley, the Slaveiul crest complex, the Piule (Retezatul Mic) orographic complex, having a transitional aspect between the Retezat and Godeanu mountains. B. Geological Characteristics The characteristics of the lithologic substratum are a fundamental element that shapes the Park relief characteristic relief. The Retezat, Buta and Muntele Mic granite massifs belong to the Danube domain, and have the shape of elliptical bodies, sometimes stretching many kilometres. The granite rocks show old alteration crusts looking like a “sea of rocks”; the rivers have the aspect of toothed crests, towers and fangs, at the feet of which are stunning steep slopes. The sedimentary rocks from the Tulisa and Retezatu Mic massifs are mostly calcareous. Being soluble, these rocks create an interesting landscape in terms of variety of the forms in the southern part of Retezat National Park: Valleys with narrow gorges sectors (the Buţii, Scocului, Scorotei gorges etc.), Plateaus with lapiezuri of different shapes and in all the evolution phases Blind karst valleys (West Jiu, in the Dâlmei cu Brazi sector), Small dolines, and even a glacial basin, developed in dolomite limestone (the only one of this kind in Romania). The endo - karst is well represented in the Park by the numerous cavities (around 200 caves and hollows) from the basins of Lăpuşnicul Mare, Soarbele, Jara, Scorota, on the left side of the West Jiu, upstream of Câmpu lui Neag. The caves are rich in stalactites and stalagmites (one can find here over 80% of the karst forms known) and they shelter a various cave fauna, of a real scientific interest. On this petrographic platform, in the “world‟ of cliffs and saddles of the Retezat, the most representative climate modification generated relief forms are preserved, the relicts of the Quaternary glaciations in the Carpathians: The glacial basins, simple or joint, interlocked or suspended, with the over 58 permanent glacial lakes. The glacial valleys, on which the glaciers were gliding down to 1300 m, having lengths of 3 to 8 km and sometimes over 10 km (the Lăpuşnicul Mare Valley is the most representative). The saddles between the basins- the main saddle, stretching out from west to east, between the Zlata and Lazarului peaks, totalizes around 18 km. 97 The striated rocks (ram backs), The moraines – the most typical moraine in the Meridional Carpathians is located on the Soarbele Valley. Heavy rains may cause landslides, due to the steep slopes. The open fan like setting of the main crests, the position of the slopes, the limitrophe depressions and valley corridors are just some of the elements that give the beauty of the Retezat National Park. The most representative forms are located in the centre of the Park. 3. Hidrology The tectonic, lithologic and morphologic conditions of the Retezat Mountains, correlated with the positioning of the crests in relation with the advection of the oceanic air masses, make the massif be the area with the highest humidity and draining in the Romanian Carpathians. The rich hydrographic network drains in two directions: Northwards, towards the Strei River (the Mureş hydrographic basin), which collects all the waters from the west, north and northeast of the massif. Southwards, towards the West Jiu River (the Jiul Romanesc Hydrographic basin). The density of the river network is higher in the Strei hydrographic basin than in the one of the Jiu. Depending on the altitude, visitors can observe that the maximum density corresponds to the sub- alpine level and the minimum one to the alpine level. During the year, the maximum drain is usually in May- June, due to the melting snow and heavy rainfalls. The minimum drain is during the winter months, when the extremely cold temperatures and low precipitation levels do not offer the optimal conditions of maintaining the draining process. The winter drain conditions are stable and the summer drain is two times higher. The major watercourse is Lapusnicul Mare, having an annual average flow of 12.9 m 3 /s. Waterfalls can be found on all the brooks within the Park. The relic natural lakes play an important role in the hydrologic network of the Park. Their origins are determined by the accumulation and transformation of the snow into glaciers, at altitudes above 1700 m, during the Superior Pleistocene. Over 37.8% of the Romanian glacial lakes are situated within the Retezat National Park. Located at the bottom of the glacial basins, aligned, isolated or grouped in complexes, they represent a major attraction, not only for tourists and scientists. The morphometric elements of the lakes oscillate within large range. For instance, Bucura- is the largest glacial lakes and Zanoaga is the deepest in Romania. The surface of the lakes is between 300m 2 (Stanisoara I) and 88612m 2 98 Although they have relatively small surfaces, the glacial lakes have a very important role in the natural regularization of the draining of the rivers in the Retezat Mountains. There are 58 permanent glacial lakes exist in the entire massif, located between 1700 and 2300 m. As a result of the 20th century anthropic interventions, river drainage started to be controlled by the damed lakes (artificial lakes), which were built on Rau Mare. The construction of the Gura Apei reservoir lake, at the junction of Lapusnicul Mare, Lapusnicul Mic and Ses rivers, started in 1975 and was finalized in 2000. Two underground feeder pipes, collecting the water from the Rausor and Nucsoara rivers were built to supplement the water capacity of the dam. The hydro-technique buildings have generated, due to the absence of water on several hundreds of meters of the Raul Mare riverbed, upstream of the Tomeasa dam, ecologic modifications, mainly on the Raul Mare Valley. . Swamps frequently appear in the Park adjacent to some springs, alpine brooks or as the result of the partial clogging of some glacial lakes (the Judele glacial valley, the Negru pool, Lia, Bucura and Tăul Răsucit lakes). 4. Climate Retezat National Park is defined through a complex mountain local climate, with numerous climatic conditions determined by altitude and general direction of the crests in relation with the direction of the maritime air masses from the west and continental air masses from the east and northeast, the positioning of the slopes with respect to the sun and the incline angle of the slopes. January is the coldest month (with temperatures between -11 and -50 C), July is the warmest (between +16 0C and +60C) below the altitude of 1800 m and August at higher altitudes. The coldest temperatures can be measured on the Peleaga, Papasa, Retezat, Bucura peaks. Frost is a frequent phenomenon on the crests, even in the summer months. In the alpine area, the number of days with frost increases up to 250- 275 days/ year, in the lower regions being of only 175- 200-days/ year. The earliest frost appears around the 20th of November and the latest one at the middle of May. Humidity increases from 74- 75% at the base of the mountains to 85- 87% on the crests. The nebulousness is a more frequent phenomenon in the Park in May- June, due to the circulation of the humid air on the slopes and it appears the most seldom in October. Moreover, the crests higher than 1700- 1800 m are situated, in autumn and winter, above the stratiform cloud ceiling and enjoy many sunny days. Fog is frequent in a mountain climate. Its frequency increases proportionally with the altitude: from 50- 75 days at the foot to 250 days at 1800 m and even more on the crests. The visibility on the crests decreases, because of the fog, below 1 km in 35- 40% of the autumn days and over 50% of the winter days. The visibility on the crests is low also in summer, because of the convective clouds that cover the mountain crest. 99 Sunshine, is affected by the conditions of nebulousness and fog, and decreases in summer from 1300 hours (at low altitudes) to 950 hours (on the crests). In winter, sunlight between 600 and 800 hours. An average difference of 200-250 hours/ year at the foot of the mountain and less than 100 hours/ year on the crests appears between the southern slopes (sunny) and the northern ones (shaded). Precipitation is unevenly distributed, in relation with the advance of the humid air masses (Atlantic and Mediterranean) and altitude. The annual average amount of precipitations is between 900 mm at low altitudes, 1300 mm at medium altitudes and 1600- 1800 mm or even more at higher altitudes. On the western, northwestern and southeastern slopes, the precipitations exceed 1400 mm. However on the eastern and northeastern, protected slopes, the annual precipitations are 300- 400 mm lower. June has the highest precipitation levels (120- 150 mm), while the minimum is in October- November (50- 70 mm). The first snow appears in the alpine area in the beginning of September and the latest at the end of June; these intervals diminish as the altitude decreases. Over 2000 m, it is possible to snow any month of the year. The duration of the snow layer is of around 100 days in the low areas and over 200 days at 2000 m. The snow persists in the glacial basins of the northern part of the Park even in summer. The average height of the snow varies in relation with the altitude (from 70- 80 cm at the foot of the mountain to 90- 100 cm on the crests), but also with the disposition of the slopes, the layer can reach 3- 4 m). The wind, a dominant element of the mountain climate, has a frequency of 9495% on the crests in the Park, while the calm has a frequency of 35- 40% in the sheltered from wind valleys. Average wind speed increases from 2- 3 m/s at 800m to 10- 11 m/s on the crests, the maximum speed often reaching 40- 60 m/s. Due to increased wind speeds and turbulence at higher altitudes, the crest landscape is frequently subjected to the climate paroxysms that accompany these manifestations: the force of the raindrops (on the exposed faces) and of the water vapour from the clouds that continuously cover the crest, the scattering of the snow on the exposed faces and snow up in the sheltered from wind places. These harsh climate conditions shape the present mountain relief, influence soil conditions and determine the adaptation of the alpine and sub- alpine vegetation of the Park. 5. Flora and Vegetation Retezat is well know nationally for its floral diversity, offering 1190 superior plants species of the 3450 species known in Romania. In fact it was declared a National 100 Park, in part because it has more than 1/3 rd of the flora in Romania. The existence of more than a third of the Romanian flora in this area is one of the reasons for which it was declared a National Park. As well abundant inferior species adds to the above-mentioned inventory. For this reason botanists have long been interested in the flora of Retezat. First studies appeared later, Borza (1934), Nyarady (1958) (who published “The Flora and Vegetation of the Retezat Mountains”) and Csuros and others (1956) having a great contribution. Over 90 endemic taxons, of a total of 127- 400 endemic taxa in Romania, are extremely important to conservation of the plants in Retezat. The first endemic plant reported in RNP, was the, flamanzica (draba dornerii), discovered in 1858 by Heuffel. The 130 rare plants of the “Red list of the superior plants in Romania” (published in 1994, by Oltean and others) are also of great importance. Pedicularis exaltata, a species belonging to the flora of RNP, is recorded in Annex III to Law 462/2001- animal and plant species whose conservation requires the identification of the special conservation areas and in Annex IV and requires a strict protection. Moreover, two other species, the yellow gentian (Gentiana lutea) and the snowdrop (Galanthus nivalis) are recorded in Annex V of the species for which exploitation and collection requires management measures. In terms of flowers, from a genetic point of view, the Retezat Mountains represent the genetic center for the Hieracium genus, which includes in the area 257 taxa, some of them endemic, it also represents the genetic center for the Poa genus, which includes 31 taxa. Geographic analysis of the flora identifies the predominance of the general Eurasian elements, consisting of 44%; there are also circumpolar (13%), alpine (9%), European (12%), southern (6%), Asian (5%), endemic (7,2%), poly core (3,4%) and adventive (1,4%) elements. There are over 60 plant associations of cormofite included in 10 classes of vegetation; this proves once again the floral diversity of the Retezat Mountains. The most varied associations can be found here: from Pino-Quercetum moehringietosum pendulae in the low regions to Oreochloo- Juncetum trifidi. Being very important from the point of view of the flora, the calcareous area of the Retezatul Mic has a large number of rare and/ or endemic plants such as Barbarea lepuznica, Pedicularis baumgarteni and many others. The area is very vulnerable to the impact of grazing. The alpine pastures are of a special importance because here you can find most of the alpine flora species, i.e. Gentiana, Potentilla, Pulsatilla, edelweiss (Leontopodium alpinum) and others are located here. The area between the cliffs and the alpine pastures is another area of special interest, where the rose bay (Rhododendron kotschii) and dwarf pine (Pinus 101 mugo) can be found. The dwarf pine (a protected species in Romania) is widely spread over the steep slopes of Retezat, and supports the detritus. The European pine (Pinus cembra), a rare species, appears in larger and more compact groups than in other massifs. Sheep grazing represents the biggest threat to the flora of Retezat National Park. The characteristic species in the alpine pastures are gradually replaced as a result of excessive grazing with robust species. Local people collect rose bay flowers, dwarf pine burgeons, edelweiss flowers, different mushroom species, etc. Forest exploitation, hygiene fallings and conservation works are carried out in the buffer zones of the park. The modernization of the access road to Herculane is a potential danger for the flora of Retezatul Mic, both during its construction and because the new road will bring more visitors to the area. Consequently there need to be a tourism monitoring system to evaluate visitor impacts. Natural Vegetation Units a) Habitats The alpine and sub-alpine pastures, rocky regions, dwarf pine areas, alder tree areas, mountain leafy forests, boreal coniferous forests, aquatic habitats and river valley bushes represent the most important habitats for conservation in RNP. Retezat is part of the Carpathian Eco-Region and is considered, by the World Wildlife Fund- WWF-Global 200 Project, a severely threatened eco-region. The habitats are associated with the altitude areas, but vegetation inversions can often be seen, such as the ones from the West Jiu Valley and the Stanuleti area. Forests cover around 49% of the area. The dominant species are beech (Fagus sylvatica), spruce fir (Picea abies), dwarf pine (Pinus mugo), European pine (Pinus cembra), fir (Abies alba), sycamore maple (Acer pseudoplatanus), birch (Betula pendula), alder (Alnus viridis), elm (Ulmus glabra) and rowan tree (Sorbus aucuparia). Resinous and beech forests and their mixture are dominant. Beech forests are located between 800 and 1200m, mixed forest between 1200 and 1400 and spruce fir forest between 1400 and 1800 m. The pristine and quasi - pristine forests total over 4800 hectares and represent 26% of the forest. (Dr. Ing. Radu Stelian, Preliminary Inventory of the pristine and quasi - pristine forests in Retezat National Park and neighbouring area, ARNP, 2002). The forest's average range is at 1800 m, but sometimes it extends to 1900. 102 The forests of Small Retezat are unique, because of the abiotic characteristics of the area (the calcareous substratum, low humidity and higher temperature etc.). The alpine and sub- alpine pastures cover around 11% of the area of the Park at altitudes between 1700- 2300 m. Several protected species can be found here, such as: Rhododendron kotschii, Gentiana acauli, G. punctata, Soldanella, etc The detritus and cliff areas cover a large area in Retezat, both in the granite area and the calcareous area. The characteristic habitats are populated with few species; the saxicolous lichens, invertebrates (the saxicolous spiders), reptiles and birds have been found. Dwarf tree habitats are situated between the superior limit of the forest and up to 2000- 2200 m, covering the area between the spruce fir area and the alpine pastures. Among the species in the dwarf pine area: the bilberry (Vaccinium myrtillus), the cowberry (Vaccinium vitis-idaea), Homogyne alpina, Soldanell hungarica. Retezat National Park has 3 categories of aquatic habitats covering 40,4 hectares. They include: i) Lakes, pools, alpine and sub- alpine streams: including important populations of aquatic invertebrates, fish and amphibians. Endemic species exist among some of the invertebrate groups (trichopterans and plecopterans). The latest studies show higher biodiversity in the Stanisoara and Galesul streams, comparative with the other valleys. ii) Swamps with peat; the ones at Zanoaga- Judele have been studied more and are of special interest from a palynologic point of view. iii) Gura Apei Lake, on the western limit of the Park, is an artificial aquatic habitat formed by a dam. b) Fauna In the second half of the 19th century, Bieltz and Csato carried out the first scientific studies on the fauna of Retezat. During the next century, many researchers studied the fauna of the massif. Due to its exceptionally diverse habitats, Retezat National Park contains a particularly rich fauna, in both number of species and population. The invertebrates, represented by thousands of species from all the Carpathian habitats have not been categorized, although they were studied extensively. Most of the endemic fauna in Retezat are invertebrates; 9 endemic species of day butterflies, 6 endemic species of plecopterans and 4 species of trichopterans have been so far identified. The last two groups are particularly associated to the major riverine systems in the alpine area. Some genres, like Erebia (the Lepidopthera order), for example, have a high diversity in this area. Thus, this genre, glacial relic, has an altitudinal spread similar to the latitudinal spread the genre has in the Northern Hemisphere. 103 As butterfly conservation in Retezat becomes increasingly important, Lunca Berhinei has been declared an „Important Area of European Lepidopterous. The flora and fauna inventory program, part of the “Romanian Biodiversity Management and Conservation”, which started in 2000, has provided new information on the invertebrates in the Park, including the discovery of new species in Romania. All classes of vertebrates living in Romania are represented in the Park. Among the cyclostomes, cicarul (Eudontomyzon danfordi), one of the three species of agnates, can be found in the rivers; its presence is additional proof of the water quality in Retezat. The species has become rare and recorded in Annex II to the 92/43/EEC Guidelines on conservation of natural habitats, flora and wild fauna and in Annex III to Law 462/2001 on conditions of protected natural areas, conservation of natural habitats, flora and wild fauna, annexes that contain plant and animal species that require the designation of special conservation areas. There are 11 fish species (Annex 2.3.1.), nisiparita (Sabanajewia aurata) being one that is an endemic in the Danube area and listed in Annex III to Law 462/2001. In the 60‟s and70‟s some lakes in the Retezat National Park were stocked with lake trout, Salmo trutta lacustris, a non- indigenous species brought from the Alps. Researchers found this species to be one of the key factors that caused the amphibian populations, of the glacial lakes to diminish. More than a half of the Romanian amphibian species (11 species), are found in Retezat. Specialists consider 8 of these as rare and threatened. All species are recorded in Annex II, regarding the strict protected fauna species (4 species) and Annex III regarding the protected fauna species (7 species) at the Convention on the conservation of European wildlife and natural habitats, adopted at Bern and ratified by Romania through Law 13/1993. One of these species is also recorded in Annex II, another species in Annexes II and IV, three species in Annex IV and one in Annex V to the 92/43/EEC Directive. According to Law 462/2001, 3 park species are recorded in Annex III, 2 in Annexes III and IV, one in Annex IV and one in Annex V. This proves the vulnerability of these species and the need of special conservation measures for them. The red mountain frog Rana temporara is harvested in some areas of the Park and many, mostly females, are collected during the reproduction period. There are 9 species of reptiles, almost 40% of the Romanian terrestrial reptiles (Annex 2.3.1). Although just one species is considered rare at the national level, six of them are considered threatened. The Bern Convention includes all the reptiles from Retezat in its Annexes- II (4 species) and III (5 species)- and the 92/43/EEC Directive ensures the statute of species necessitating strict protection for 5 species in Retezat, including them in Annex IV. 6 of the Park species are also included in Annex IV, regarding strict protected species, to Law 462/2001. 104 Although few cases of viper bites have been recorded, both tourists and natives often kill vipers. The number of bird species in the park is exceptionally large for a mountain area (Annex 2.3.1.). There are185 species, half of the Romanian bird species. 122 of them nest in the Park and nearby areas. Rare species like the mountain eagle, Aquila chrysaetos, (also represented on the Park logo), the small eagle (Aquila pomarina), the serpent eagle (Circaetus gallicus), the migratory falcon (Falco peregrinus), the mountain cock (Tetrao urogallus), Bubo bubo, Glaucidium paseinum, the black stork (Ciconia nigra) and other rare species can be found here. With regard to their statute, Law 462/2001 includes 28 species in Annex III, 15 species in Annexes III and IV and 101 species in Annex IV. 127 of the Retezat and nearby areas species are included in Annex II of the Bern Convention and 50 are included in Annex III of the same Convention. The European Council 79/409/EEC Directive on the conservation of the wild birds includes in its annexes 55 species of birds living in the area. There are 55 species of mammals, 23% of the European terrestrial mammals, have been recorded in the Retezat National Park, proving once again the diversity of the natural habitats of this area. The Park offers protection for most of the important European large carnivores including: wolf (Canis lupus), bear (Ursus arctos) and lynx (Lynx lynx). Large herbivores such as chamois (Rupicapra rupicapra), deer (Cervus elaphus) and the roedeer (Capreolus capreolus) are also found here. Smaller carnivores, such as wildcat (Felis silvestris) and mustelines find micro mammals in the different habitats of the Park, which provides them with food. Bears use the caves in Small Retezat during winter and bats hibernate here, and use them for shelter during summer days.13 species of bats have been identified in the Park: Rhinolophus ferrum-equinum, Vespertilio murinus and Pipistrelus pigmaeus. Otters Lutra lutra can be found in some Retezat's rivers. In 1973 a team of scientists at the Romanian Academy- Commission of Natural Monuments introduced, , 20 alpine marmots which originated in the Austrian Alps. The marmots were released in the Gemenele Lake basin and can now be found in all the glacial valleys and basins from under the Custurii Saddle to the Zanoaga Lake basin. The impact of this non- native species on the vegetation and soils is unknown. According to Law 462/2001, 22 of the mammals in Retezat require strict protection, 9 of them are included in Annex III, 13 are of community interest; their exploitation is a concern in the management measures, being included in Annex 5 of the Law. The rich fauna of the Retezat National Park proves once again the existence of natural habitats that are unaffected by human activity. 105 Appendix 3: The Land Ownership structure within the Park The overall land ownership structure in the park is illustrated in the table below: Structure of the property and nature of land use Land category Land owner Area (ha) Forests Romanian Government Co- ownership Communes/Villages 17.564 1.044 Alpine area: 18.744 alpine pastures, rocks, dwarf pines, The Co -owners 786 water surfaces etc. Câmpu lui Neag Association TOTAL 38.138 % of the entire area 46 Location 3 49 Buffer zone All, except the Scientific Reserve The entire protection zone 2 All areas 100 Administrative control: Administration Responsibilities Land category From Administrator (year)6 The National Forest AdministrationThe Forests, public Hunedoara Forest Government 1948 Directory – in Retezat, owned Pui and Lupeni Forest districts Forests, property of the co- owners Co - owners 2002 Alpine area Local Councils The Co Câmpu lui Association 1922 owners Neag 2001 106 Area (ha) % age of the entire area * 17.564 46 1.830 18.699 49 786 2 The National Forest AdministrationThe Hunedoara Forest Fish and Game 1948 Directory in Retezat, Pui and Lupeni Forest districts The Romanian AcademyThe Gemenele The Commission for the Scientific 1956 Protection of Natural Reserve Monuments Retezat National Retezat National Park Park Biosphere 1999 Administration Reserve 38.138 100 1.600 4 38.138 100 * Natural resources in the same area by different institutions / organizations; the percentages show the shares of the different administration types depending on the land category. 107 Appendix 4: Tour package development criteria The core of the activities proposed for RNP and the adjacent area will include the development of multi-day, multi-activity guided and self-guided tours. Different zones will offer a variety of optional tour products and some itineraries may cover more than one zone. The following proposed tours have been identified in terms of their location (by Zone) and the duration (in days) The table outlines the various tour themes and associated activities, potential markets as well as operational and environmental (sustainable) requirements. Additional Activities: Because of the diverse natural and cultural resources it is possible to respond to market demand for additional activities beyond the major tour product theme. For instance the mountain bike tour could also include hiking and nature interpretation. Recent research on the nature and adventure market suggests that these participants are interested in several activities within the same itinerary. Market Segments There is little data on the source of current arrivals in the region other than that 80% of visitors are Romanian and most international arrivals are from Hungary and the Czech Republic. Over the next 5 years this mix should change to at least a 50% coming from outside Romania. Those European nations closest to Romania will represent the greatest volume while there will also be British, French, Scandinavian and North American operators selling the uniqueness of RNP. The proposed packages may also be part of a larger Romanian itinerary. Operational and Environmental Standards Because this is a sustainable tourism development strategy, all tour suppliers (tour operations, accommodation, visitor services, etc) must reflect the highest environmental standards and sustainable practices. The standards t identified here provide a guideline different tour packages. The packages are as follows 1. WILDLIFE VIEWING Zone II, Zone III Additional activities Market segments by Operational origin Environmental Standards - Nature Interpretation - Germans 108 (3–8 days) - Large mammal and - Village Culture - Cross Country Skiing - - French Belgium British Americans Scandinavians Romanians Interpretive Services - Naturalist - Knowledgeable Guides - Multi-lingual guides 2. PHOTO SAFARI Zone II, Zone III 3–6 days Additional activities Market segments Operational Environmental Standards Germans French Belgium British Americans Scandinavians Romanians and - Nature Interpretation - Wildlife Viewing (large mammals) - Tent camps - Cross Country Skiing - Village Culture - - Professional Tour Guide - Wildlife photographer - Naturalist - Photo Services - Multi-lingual guides - Unique Species - Outstanding Scenery 3. WILDERNESS HIKING Zone II, Zone 3–10 days III Additional activities Market segments Operational Environmental Standards - Rustic Camping - Ecological Interpretation - Visit to RNP Interpretation Centre - Wildlife Photography - Fishing - Pack Horses / mules - German - Czech Republic - British - Hungarian - Dutch - Belgium - American - Romanians - Environmental Quality - Guide Services - Safety/Security - Traditional Romanian Food - Outstanding Scenery - Pre- trip Information - Multi-lingual guides 4. MOUNTAIN Zone I, Zone IV (Off road) BIKING 2–6 days Additional activities Operational Market segments 109 and and Environmental Standards - Nature Observation - Tent Camps - Photography - Village visits - Czech Republic - Romanian - British - Hungarian - Swiss - Germans - Dutch - Belgium - Environmental Quality - Safety / Security - Traditional Romanian Foods - „Green‟ Guesthouses - Hygiene / Cleanliness - Variety of Activities - Outstanding Scenery - Meeting Local People 5. Learning Zone I, Zone II Vacations 1/2–3 days Additional activities Operational Environmental Standards - Nature Interpretation - Visits to Local Ecological Reserves -Walking/ Hiking - Rural Culture - Health and Wellness Programs Market segments - American German British Dutch Scandinavian 6. BIRD Zone II, Zone III WATCHING Additional Market activities Segments 110 and - Green Tour Operations - „Green‟ Guesthouses - Environmental Quality - Knowledgeable Guide - Safety / Security - Unique Alpine Experience Hygiene and Cleanliness - Pre-trip Information - Meeting Local People (2-5 days) Operational and Environmental Standards Nature Interpretation - Photography - Wildlife Observation - Camping - British o London Germany / Urban Dutch Hungarian - Knowledgeable Guides - Hospitality Services and Friendly Staff Hygiene and Cleanliness - Environmental Quality - Safety / Security - Good Transportation - Visit Ecological Sites - Multi-lingual 7. RURAL Zone I (agro) CULTURE 2-5 day Additional activities Operational Environmental Standards - Traditional Foods - Special Agriculture Events TEK (Traditional Ecological Knowledge) Interpretation - Hiking, Canoeing - Visit to Communities - Meet Local People - Visit Heritage Sites Market segments - German Hungarian Czech Republic British Dutch Swiss East coast/urban American 8. ETHNO Zone II, Zone III BOTANY STUDY 111 and - Interpretive Services - Bilingual Staff - Green Management of Hospitality Services - Safety / Security - Meet Community Leaders - Hygiene / Cleanliness - Good Transportation 3-5 days Additional activities Market segments - Interpretive Program and Facilities - Tent camps - Visit to Ecological Reserves - Medicinal Plants - Hiking - Botanical Garden Visits - British German Dutch French Hungarian American Operational Environmental Standards - Knowledgeable Guides - Green Management - Interpretation Kiosk and Trails - Wilderness Sites - Outstanding Scenery - Nature Appreciation 9. HORSEBACK Zone I, Zone IV RIDING (2-5 days) Additional activities Operational Environmental Standards - Market Segments Rustic Camping Wildlife Viewing Photo Safari - Romanians Hungarian Czech Bulgarians German French Swiss and and - Safety / Security - Green Management - Environmental Quality - Friendly Staff - Knowledgeable Guides Scenic Alpine Environment 10. NATURE Zone I, Zone II STUDY (1-4 days) Additional activities Operational and Environmental Standards - Wildlife Viewing Hiking Ethno botany Visit to Ecological Sites Tent Camps Medicinal Plants Market segments - German Hungarian Romanian Czech Republic French British American o East coast/urban 112 - Environmental Quality - Hygiene / Cleanliness Knowledgeable Guides - Green Management - Outstanding Scenery 11. ALL TOURS WOMEN Zone II, Zone III 3–5 days Additional activities Market segments Operational Environmental Standards - Hiking and Trekking - Tent Camps - Nature Interpretation - Visits to Villages - Health and Wellness Programs - Orienteering - American - Safety / Security Canadian - Friendly Female Staff - British - Hygiene and - Dutch Cleanliness - Environmental Quality - Green Management - Meet with Locals and Living Legends - Pre Trip Information 12. CULTURAL Zone I HERITAGE TOURS Additional Market segments activities 1–3 days - Visits to Small Villages and Historic Site Romanian rural lifestyle - Living Legends Special Cultural Events - Shopping (Arts and Crafts) - Ancient Settlements - Geopark Exhibits - Friendly Staff - „Green‟ Guesthouses - Knowledgeable Interpretive Guides - RNP Information Centre - Pre Trip Information - Hygiene / Cleanliness - Traditional Foods - Variety of entertaining activities - Celebrations and Festivals - Good Transportation - Romanian French Hungarian Czech Republic German American Swiss 13. COMMUNITY Zone II, Zone III TOURS + SPECIAL EVENTS 113 Operational Environmental Standards 1-2 day and and Additional activities Market Segments Operational Environmental Standards - Visit to Heritage Sites - Romanian Culture Regional history Interpretation - Traditional Foods - Cycling -Hiking adjacent to community - Romanian Celebrations - Arts and Craft - Dutch Romanian German French Swiss Italian American - Friendly Staff - „Green‟ Guesthouses - Meeting Local People - Living Legends - Local entertainers - Hygiene / Cleanliness - Good Transportation - Hospitality Services Unique Community Identity 14. SCIENTIFIC Zone II, Zone III RESEARCH (3-7 days) Additional activities Operational Environmental Standards - Nature / Wildlife/ Geology Observation and Study - Hiking - Visit to Local Reserves, Sanctuaries, Ecological Sites and Parks Market Segments - Romanian German Swiss Dutch French Scandinavian American and and - Research station - Knowledgeable Guides - Tent camps - Good Transportation - Green Tour Management - Unique + Rare Species - Environmental Quality 15. CROSS Zone I, Zone II, 1–5 days COUNTRY SKIING Zone IV Additional activities Market Segments 114 Operational Environmental Standards and - Dog Sledding - Rustic Camping - Hut to Hut Trips - Wildlife Observation and tracking - Nature Interpretation - German - British - Romanian - Hungarian - Polish - Dutch - Safety / Security - Friendly Staff - „Green‟ Guesthouses - Knowledgeable Guides - Bilingual Guides - Wilderness Experience - Environmental Quality - Outstanding Scenery - Entertainment 16. SNOWSHOEING Zone II, Zone III and TRACKING Additional activities Market segments 1-4 days - Nature Interpretation - Winter Camping - Wildlife Viewing - Cross Country Skiing - Wilderness Survival - Weather Services - Trained and experienced trackers - Outstanding Scenery - Safety / Security - Friendly Staff - Environmental quality - Hospitality Services - Traditional Foods - Dutch German Scandinavian Swiss American Northeast (Urban) 115 Operational and Environmental Standards Appendix 5: Retezat Responsible Tourist Code Learn about the Retezat Region and its people • Learn a few key words in Romanian Read about the history of the region before you arrive Be aware of religious and social customs • Visit the Regional Visitor Info Centre (Hateg) and RNP Visitor Interpretation Centre on arrival in order to gather local information • Know the appropriate rural cultural behaviour • Respect the dignity and privacy of others: ask before taking photos • Dress and behave respectfully, especially in villages, Monasteries and churches and cultural and heritage areas • Be careful about giving gifts or money to children and beggars Protect the biodiversity • Do not buy products made from local endangered plants or animals • Do not stand on, touch or remove any items from RNP, including medicinal plants Support local initiatives • Purchase local products, arts, crafts • Eat local foods rather than imported food • Support local tour operators and stay in locally owned accommodation Pay a fair price • Respect the financial needs of the vendors • Pay a price that reflects what something is worth to you Minimize environmental impact • Dispose of rubbish carefully, recycle where possible, reuse your drink bottles, and say "No" to plastic bags • Minimize water and power use • Chose environmentally responsible tour operators Think about your impact • Remember you are a guest: don't do anything you wouldn't do at home • Make your trip a positive learning and sharing experience for both you and the people in the Retezat region. 116 Appendix 6: Guidelines for the Retezat Sustainable Tourism Development Policies and Practices The assessment of current tourism development and the proposals outlined in this Strategy suggest the need for well defined sustainable tourism development policies if the region, including the national park, is to emerge as a sustainable destination. Policies must touch virtually all components of the region or, in the short term, those other industries that are directly related to tourism (food production, transportation, construction, etc). The basic policies presented here were originally developed by James MacGregor for the Government of the Bahamas, further refined for Northern Ontario, a region of Canada with similar environmental issues to Retezat. They are presented here as guidelines to assist all private and public sector stakeholders have a better concept of how the above proposals can be presented in a sustainable manner. Policy 1. SUSTAINABLE TOURISM PLANNING AND DEVELOPMENT 1.1 Integrate Tourism Concerns into all Planning Initiatives Tourism will have a "place at the table' and be involved in all planning processes and related activities throughout the Retezat region and Hunedoara County. The concerns of the local travel industry will be considered in all developments that affect the natural and cultural environment. 1.2 Economic Impact Mechanisms will be established to assure maximum contribution and fair distribution of travel industry benefits to local economies. Local purchasing, hiring and direct local involvement in the protection and enhancement of community businesses are included. Residents of Retezat will provide incentives to encourage greater control of the travel sector. 1.3 Local Involvement and Participation The tourism industry and responsible tourism officials will ensure that all Retezat Region residents have opportunities to benefit from the travel industry and are involved in all aspects of its development. Tourism development planning will be a vehicle for civic involvement, participation in decision-making, partnerships, and contribution to the well being of all citizens of the region. 117 1.4 Public Consultation All tourism development will involve direct consultation with local communities, citizens, special interest groups and responsible organizations and institutions. The purpose will be to inform local citizens, solicit their opinions and assure their complete involvement in decisions that affect their lifestyle and economy. 1.5 Intergenerational Equity All tourism development in RNP and the surrounding region will include the concept of inter-generational equity as well as equitable distribution of tourism business opportunities amongst all residents of the Retezat Region. Policy 2. GREEN MARKETING A marketing campaign will be launched to demonstrate the environmentally responsible initiatives of the Retezat Region and the sustainable practices of the local travel industry. This will include an appeal to market concern for responsible tourism products, clean and pristine environments and tourism experiences that enhance environmental understanding and appreciation. Marketing mechanisms will reflect green management practices with all literature produced on recycled paper and promotional activities that minimize environmental impact. Policy 3. HOTEL + GUESTHOUSE GREEN MANAGEMENT 3.1 Green Management Policy A corporate green policy will be prepared for all tourism businesses including implementation procedures for staff, management and guests in accommodation and food services facilities. Waste, water pollution and energy use will be minimized and training programs that contribute to environmental awareness will be available for all employees, their families and communities. 3.2 Purchasing Practices Lodges, guesthouse operators and tourism suppliers will establish responsible purchasing procedures. Buying decisions will focus on environmentally friendly products, local purchasing, reduced packaging and the elimination of all unnecessary plastics, styrofoam, etc. 3.3 Energy and Water Conservation All resorts/hotels/lodges and restaurants will implement a comprehensive energy and water conservation program and will practice ongoing utility management, 118 install current high efficiency technology, train staff to minimize the use of water and adopt conservation measures that increase efficient use of resources. 3.4 Elimination of Pesticides and Herbicides The use of all pesticides, detergents, herbicides, bactericides and fungicides will be minimized and hazardous substance use will be eliminated throughout the region. Policy 4. HERITAGE RESTORATION 4.1 Architecture Guidelines and regulations will be developed by Hunedoara County to preserve the integrity of the historic buildings that physically express the heritage of the Retezat Region by encouraging faithful maintenance and accurate restoration of all historic structures. All additions to heritage buildings will be compatible with the original form to protect the traditional character of the towns, including their pedestrian scale and architectural motif. 4.2 Site Planning Changes to heritage properties will preserve the historic pattern of the site and reflect the landscape character of adjacent properties. Policy 5. SITES/FACILITY DEVELOPMENT 5.1 Site Planning All site planning will be done in an ecologically sensitive manner that respects local landscape conditions, minimizes impact on plants, wildlife habitats and soil and water and respects traditional cultural patterns. Alterations of existing sites will restore or enhance the landscape, while new developments will respect all natural processes. 5.2 Site Design All sustainable site design will respect local ecological conditions and include only those components that respect topography, soils, indigenous vegetation, climate and spatial qualities. As well, site design must accommodate existing cultural land use patterns and forms. 5.3 Building Design 119 All tourism facilities, (accommodation, attractions, restaurants, etc.) will incorporate sustainable design and construction practices that minimize the impact on the environment, specify the use of local materials, minimize construction waste, reduce demand for water and energy and reflect local site conditions and the traditional architectural vernacular. Policy 6. ENVIRONMENTAL IMPACT ASSESSMENT All new major tourism projects will require a comprehensive environmental impact assessment which focuses on the prediction and assessment of environmental, social and cultural impacts and includes mitigating measures to reduce damage resulting from tourism development and compensation for the loss of resources. Policy 7. RESEARCH AND MONITORING All environmental impacts and threats to the sustainability of the tourism industry will be monitored on an ongoing basis in order to determine the extent of their impacts, carrying capacity of the site and overall visitor satisfaction. Policy 8. NATURAL AND CULTURAL RESOURCE PROTECTION AND ENHANCEMENT All natural, social and cultural resources will be protected and enhanced in order to maintain diversity and increase opportunity for a variety of tourism activities, including ecotourism and cultural heritage tourism. Future tourism products will include a greater mix and integration of the natural resources and native and non-native cultural activities. Policy 9. PROTECTION OF WATER RESOURCES All significant sources of tourism related pollution of lakes and rivers will be eliminated and protective measures implemented to assure water quality for future generations. These resources are fundamental to the development of the Retezat Region‟s ecotourism potential and all water systems will be protected and if necessary be restored. Policy 10. PROTECTION OF BIODIVERSITY INTEGRITY The unique biodiversity of the Retezat Region environment will be protected by all stakeholders in local the travel industry. Emphasis will be placed on maintaining and enhancing complete or intact ecosystems and the protection of rare and endangered species in and around the RNP. 120 Policy 11. ENFORCEMENT All natural resource protection and conservation regulations and laws will be strictly enforced with the maximum penalty charged for poachers, illegal loggers and polluters. Policy 12. WASTE MANAGEMENT 12.1 Waste Reduction A comprehensive waste management program will be implemented by all operators and stakeholders in order to reduce waste and preserve the natural resources, energy. This will also lead to cost savings for tourism businesses. Emphasis will be on reducing the amount of material and packaging that is imported into the Retezat Region 12.2 Solid Waste Management A solid waste management program will be created in all communities to reduce the level of non-biodegradable waste, reuse or recycle materials and eliminate litter. This will be accomplished through the preparation of a Retezat Region Solid Waste Management Strategy, staff training for the accommodation (guesthouse, hotel, campground) and food services sector, and an intensive public awareness campaign. Policy 13. WATER CONSERVATION Water conservation measures are to be applied to all components of the travel industry in order to control both the use of water as well as the recycling of grey water and treatment of sewage. Water use will be cut by 15% by the year 2010. Policy 14. TRAINING AND EDUCATION 14.1 Staff Training All travel industry staff will be educated to understand the concepts of sustainable tourism as well as their role in implementation and protection of the resources of the Retezat region. Training will stress environmental awareness, green management, and the value of sustainable tourism policies and guidelines on the tourism sector. Employees will also learn how to transfer the environmental values and actions to their families and communities. 14.2 Public Environmental Education A public environmental education program will be offered in each community. This will include public meetings on the importance of sustainable development, 121 the value of protecting the environment, and the role of each citizen in contributing to local environmental protection and enhancement. 14.3 Tourist Education The local travel industry, in cooperation with Romanian and international tourism agencies and tour operators, will educate the traveller on the sustainable tourism development initiatives of RNP and the surrounding region, and on the progressive efforts to conserve and protect their natural and cultural resources. The purpose will be to solicit visitor support for and participation in the conservation initiatives. Policy 15. RETEZAT REGIONAL INITIATIVES 15.1 Sustainable Tourism Development Planning Guidelines All tourism development will be controlled by sustainable tourism planning principles and guidelines. These principles will emphasize stewardship of the natural and cultural resources, as well as environmentally responsible ethics to guide and govern the ongoing development of tourism. 15.2 The Retezat Region Conservation Strategy An integrated Conservation Strategy for Retezat Region and RNP should be prepared to identify the individual roles of all stakeholders in contributing to sustainable tourism development. 15.3 Strengthen Sustainable Resource Management Capacities Local residents and park staff will be educated in sustainable development and environmental protection through training programs and institutional strengthening programs. Emphasis will be placed on developing professional skills to conduct environmental resource inventories and assessments, formulate management procedures, enforce regulations and monitor development. 122 For any comments or recommendations, please contact us at: Zoran Acimov Park Director Contact address: Retezat Visitor Centre, Nucsoara, Comuna Salasul de Sus, Judetul Hunedoara Phone: Email: Web: +40 (0) 254 218 829 [email protected] www.retezat.ro or Andrei Blumer Ecotourism Partnership Coordinator Association of Ecotourism in Romania USAID - Romania Agribusiness Development Program Contact address: Postal address: OP 1 CP 210, Brasov 500500 Mobile: Fax: Email: Web: +40 744 319 742, +40 723 186 016 +40 21 310 65 17, 40 368 441084 [email protected], [email protected] www.eco-romania.ro 123
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