Sector report Issue 5
Transcription
Sector report Issue 5
Sector report March 2010 A 360˚ analysis of the most important search terms, trends and benchmarking data for flight providers. This report provides an exclusive snapshot of the search market for your sector right now. From the size of your potential audience to the top performing companies, it’s all here. Product focus: generic searches, domestic destinations, short haul destinations and long haul destinations. Issue 5 Flights The most visible websites and advertisers in Google search Flights sector report, Issue 5, March 2010 Co ntents 2 Introduction 3 Total audience size 4 Keyword breakdown 5 Natural search: which websites were most visible in March? 7 Natural search: generic flight keywords 8 Natural search: domestic flight keywords 9 Natural search: short haul flight keywords 10 Natural search: long haul flight keywords 11 Paid search: which advertisers were most visible in March? 13 Paid search: ad copy analysis 14 Paid search: generic flight keywords 15 Paid search: domestic flight keywords 16 Paid search: short haul flight keywords 17 Paid search: long haul flight keywords 18 Paid search bidding strategies 20 Integrated search: which websites/advertisers performed well? 22 Improving your website’s position and audience 24 About Greenlight Introduction Research shows that when people are looking to book a flight they go to a search engine. And more often than not they go to Google, the search engine used for 90% of all UK searches. So when people searched on Google in March, what did they type — and who were they most likely to see in their searches and hence book with or through? This report answers those questions by profiling search behaviour in the flight sector. We’ve assessed which airlines, flight operators and aggregators were the most visible in both natural and paid search results (and hence had the greatest share of consideration) when UK-based searchers went to Google in March to look for and book flights around the world. This sector report is based on search volumes for March 2010. How the report was created We have used industry data to classify 356 of the most popular global destinations that people book flights to, profiled which search terms they use to find flights to each location, and totalled the number of times each one was used in March. We also took a set of generic keywords, which are not destination specific but are also used when searching for flights. This gives an indication of the size of audience and a profile of how Google users went about researching, finding and booking flights in March. For natural search we then analysed the natural search rankings on Google to see which websites and brands were positioned on page one for each term. That way we were able to build up an aggregate view of the most commonly appearing and prominent websites, as well as the respective size of the audience they were reaching as a result of their having that keyword-specific visibility. For paid search we monitored the advertisers appearing in the sponsored links for the top 120 of the 3,200 terms analysed. Data was retrieved from Google regularly on a daily basis during March to ensure a fair assessment of the paid search space, and to take into account the ad rotation system employed by Google. This data was then collated, and league tables of the most visible websites in both natural and paid search were created for the flight sector. On the following pages you will find market view data for the flights industry as a whole, as well as by segment: generic searches and domestic, short haul and long haul destinations. Flights sector report, Issue 5, March 2010 Total audience size (38 million searches – March 2010) Approximately how many searches were performed in March using flight-related terms, including both generic and destination-based keywords? We have considered every search term and aggregated the number of times each one was used in March to give an indication of the number of searches. There were just under 38 million flight-related searches performed in March 2010. This was a decrease since February, when 34 million searches were made. Total number of flight-related searches Google predicted that there would be a marked increase in 50,000,000 January 40,000,000 February 30,000,000 March travel-related searches during January 2010 (compared to December 2009) based on the similar pattern they saw between December 2008 and January 20,000,000 2009. Indeed, searches rose from 10,000,000 28 million in December to 38 million in January. 0 Source: Google Insights 10,0 10 000 00,0 000 1000000 Consumer search behaviour in 1500000 March was a reversal of the search behaviour seen in December 2009. 2000000 Number of searches by type (March 2010) 2500000 Short haul keywords accounted for Generic keywords 2,092,461 | 6% 64% of flight-related searches in March (which accounted for 19% Long haul keywords 4,300,444 | 11% of searches in December), while generic keywords accounted for only 6% of searches (having formerly accounted for 63% in December). Domestic keywords 7,207,239 | 19% This weighting towards short haul keywords was also seen last year Short haul keywords 24,392,075 | 64% as consumers searched in March, April and May for last minute European getaways for the Easter and summer holidays. 3 www.greenlightsearch.com | T: +44 (0)20 7253 7000 The most visible websites and advertisers in Google search Keyword breakdown Which were the most queried terms across all flight-related search terms? We analysed 3,200 keywords for this exercise, which cumulatively delivered 38 million searches in March 2010. Here we look at which individual terms were most searched for and the trends for the top six search terms over the previous 12 months. The terms ‘Barcelona flight’ and ‘Alicante flight’ were searched for 2.7 million times each in March 2010, which cumulatively accounted for 14% of all flight- Keyword breakdown (March 2010) related searches. Barcelona flight 2,740,000 | 7% Alicante flight 2,740,000 | 7% In March, search volume was relatively evenly spread across London flight 2,240,000 | 6% the keywords, contrasting with previous reports when one Other keywords 15,714,219 | 41% Malaga flight 1,830,000 | 5% Dublin flight 1,830,000 | 5% Palma flight 1,220,000 | 3% Cheap flights 1,220,000 | 3% Faro flight 1,220,000 | 3% Malta flight 673,000 | 2% Lanzarote flight 673,000 | 2% Riga flight 673,000 | 2% Rome flight 823,000 | 2% Ibiza flight 823,000 | 2% Pisa flight 673,000 | 2% Search trends for the top six terms over the previous 12 months specific term dominated the market, for example, ‘Flight’ accounted for 59% of flight-related searches in December 2009. Google’s figures show that the term ‘Flight’ (which was searched for 16 million times in December) dropped considerably over Q1 of 2010 (and was searched for just 33,100 times in March), which 25,000,000 largely accounts for the decline in use of generic terms. 20,000,000 15,000,000 Flight 10,000,000 London flight Alicante flight 5,000,000 Cheap flights Dublin flight Palma flight 0 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Get in touch to discuss your site’s specific performance. 4 Flights sectorSearch report, Issue 5, March 2010 Natural Which sites were most visible in March? Given that UK web users conducted 38 million searches for flight-related terms in March 2010, which brands were best positioned on page one of Google natural search and were therefore most likely to gain the searchers’ consideration? We have determined the best positioned, and hence most visible websites in this sector based on the volumes for each keyword, and their respective ranking for websites on page one of Google. These websites have been scored in the league table below, which represents visibility to a total of 38 million searches in March. We have seen a massive shift in search behaviour over the course of Q1; therefore, we can also expect to see a difference in our league tables because the allocation of percentage share of voice is directly linked to the search volume attained for keywords. The top 60 most visible flight websites in natural search No. Domain Reached volume Missed volume Percentage reached 1 cheapflights.co.uk 36,601,914 1,691,653 96% 2 skyscanner.net 29,186,663 9,106,904 76% 3 travelsupermarket.com 24,159,432 14,134,135 63% 4 lastminute.com 16,018,942 22,274,625 42% 5 jet2.com 13,382,995 24,910,572 35% March. This was achieved through 6 dealchecker.co.uk 11,996,421 26,297,146 31% ranking at position one for an 7 monarch.co.uk 8,620,352 29,673,215 23% astounding 1,830 of the 3,200 8 tripadvisor.co.uk 7,389,856 30,903,711 19% keywords analysed, including the 9 britishairways.com 7,160,976 31,132,591 19% two main terms ‘Alicante flight’ 10 opodo.co.uk 6,885,853 31,407,714 18% and ‘Barcelona flight’. 11 flightline.co.uk 5,687,626 32,605,941 15% 12 tripadvisor.com 5,281,621 33,011,946 14% By comparison, SkyScanner 13 flybmi.com 4,961,218 33,332,349 13% achieved 76% share of voice in 14 ryanair.com 4,558,123 33,735,444 12% March 2010, a drop of 13% since 15 easyjet.com 4,556,247 33,737,320 12% 16 kelkoo.co.uk 4,485,632 33,807,935 12% 17 skyscanner.com 4,441,946 33,851,621 12% 18 flythomascook.com 3,903,230 34,390,337 10% 19 flybe.com 3,853,178 34,440,389 10% 20 justtheflight.co.uk 3,848,640 34,444,927 10% 21 flightmapping.com 2,973,193 35,320,374 8% 22 alicante-spain.com 2,692,177 35,601,390 7% 23 expedia.co.uk 2,631,688 35,661,879 7% 24 barcelona-tourist-guide.com 2,579,196 35,714,371 7% 25 aerlingus.com 1,916,223 36,377,344 5% 5 www.greenlightsearch.com | T: +44 (0)20 7253 7000 Thus, we can see that CheapFlights has moved from 8th place, attaining 43% share of voice in December, to first place, attaining 96% share of voice in December 2009. It ranked at position one for 698 of the 3,200 keywords analysed. The most visible websites and advertisers in Google search The top 60 most visible flight websites in natural search (contd.) No. Domain Reached volume Missed volume Percentage reached 26 ebookers.com 1,361,866 36,931,701 4% sites, six were aggregators, 27 dialaflight.com 1,327,321 36,966,246 3% three were direct providers 28 airfaresflights.co.uk 1,317,777 36,975,790 3% and one was an information 29 virgin-atlantic.com 1,317,134 36,976,433 3% site: TripAdvisor (.co.uk). 30 flightcentre.co.uk 1,298,360 36,995,206 3% 31 southalltravel.co.uk 1,257,439 37,036,128 3% CheapFlights increased its 32 flightcomparison.co.uk 1,206,698 37,086,869 3% visibility most since December 33 heathrowairport.com 1,122,895 37,170,672 3% (by 53%). However, Jet2 and 34 aerarann.com 922,327 37,371,240 2% DealChecker also increased 35 malagaflight.com 915,658 37,377,909 2% their visibility by 26% and 10% 36 farecompare.com 873,440 37,420,127 2% 37 airmalta.com 708,968 37,584,599 2% 38 ibiza-spotlight.com 693,892 37,599,675 2% 39 airbaltic.com 648,979 37,644,588 2% 40 netflights.com 641,387 37,652,180 2% 41 myriga.co.uk 629,662 37,663,905 2% 42 yourmalta.com 628,611 37,664,956 2% 43 edreams.com 609,395 37,684,172 2% 44 dublinairport.com 549,080 37,744,487 1% 45 cracow-life.com 538,077 37,755,490 1% 46 charterflights.co.uk 531,683 37,761,884 1% 47 statravel.co.uk 445,733 37,847,834 1% 48 flybelfast.co.uk 441,439 37,852,128 1% 49 glasgowairport.com 439,668 37,853,899 1% 50 lanzaroteguidebook.com 439,204 37,854,363 1% 51 wordtravels.com 437,325 37,856,242 1% 52 iberia.com 436,959 37,856,608 1% 53 yahoo.com 403,928 37,889,639 1% 54 belfastairport.com 396,808 37,896,759 1% 55 lowfareflights.co.uk 352,641 37,940,926 1% 56 bravofly.com 347,136 37,946,431 1% 57 cheapflights.com 323,249 37,970,318 1% 58 edinburghairport.com 313,434 37,980,133 1% 59 airfaresflights.com.au 309,221 37,984,346 1% 60 holidayhypermarket.co.uk 308,816 37,984,751 1% Of the top 10 most visible respectively. MonarchAirlines also made a notable move, from position 23 to position seven as it increased its share of voice by 19%. By comparison, SkyScanner was not the only website to lose share of voice, TravelSupermarket and LastMinute also lost visibility; 9% and 6% respectively. Get in touch to discuss your site’s specific performance. 6 Flights sector report, Issue 5, March 2010 Natural search: generic flight keywords Searches for generic flight keywords only (which are not destination-specific) accounted for more than 2 million searches in March 2010. How did those searches break down? Cheapest flights 27,100 | 1% 2 million times in March 2010, having accounted for 17.8 million Charter flights 12,100 | 1% Airline 14,800 | 1% Generic terms were searched for searches in December. Conversely, Cheap flights to 14,800 | 1% Other keywords 130,861 | 6% short haul searches increased considerably, which saw an overall Cheap flight 33,100 | 2% Flight 33,100 | 2% Airlines 33,100 | 2% rise in flight-related searches. The term ‘Cheap flights’ was Last minute flights 49,500 | 2% the most searched for term, Flight tickets 74,000 | 4% Cheap flights 1,220,000 | 58% accounting for 1.2 million searches in March 2010 (673,000 searches in December), which Flights 450,000 | 22% was 58% of all generic searches. This was a massive departure from December when the term ‘Flight’ dominated the generic Which websites were most visible for generic flight keywords? keyword segment, accounting for No. Domain Reached volume Missed volume Percentage reached 1 cheapflights.co.uk 1,932,664 159,797 92% 2 skyscanner.net 1,751,496 340,965 84% CheapFlights was the most visible 3 travelsupermarket.com 1,631,659 460,802 78% website, attaining 92% share of 4 expedia.co.uk 1,441,431 651,030 69% 5 jet2.com 1,050,152 1,042,309 50% 6 southalltravel.co.uk 985,507 1,106,954 47% 7 easyjet.com 965,007 1,127,454 46% 8 opodo.co.uk 865,392 1,227,069 41% 9 netflights.com 639,428 1,453,033 31% 10 flybe.com 617,704 1,474,757 30% 11 ebookers.com 393,542 1,698,919 19% By comparison, SkyScanner 12 britishairways.com 356,282 1,736,179 17% had previously achieved first 13 flightsdirect.com 163,935 1,928,526 8% position with 98% visibility. 14 lastminute.com 120,068 1,972,393 6% However, the change in 15 moneysavingexpert.com 98,190 1,994,270 5% 16 dealchecker.co.uk 87,757 2,004,704 4% 17 cheepflights.com 80,364 2,012,097 4% 18 ticketstoworld.co.uk 73,770 2,018,691 4% 19 telme.com 73,340 2,019,121 4% 20 virgin-atlantic.com 71,272 2,021,189 3% 7 www.greenlightsearch.com | T: +44 (0)20 7253 7000 16 million searches. voice. This was a move up from eleventh place in December and was achieved through ranking at position one for 18 of the generic keywords analysed. consumer search behaviour saw it drop to second place, attaining 84% visibility. The most visible websites and advertisers in Google search Natural search: domestic flight keywords Searches specifically for destinations within the UK and Ireland accounted for more than 7.2 million searches in March 2010. How did those searches break down? Domestic flight searches rose over the course of Q1, from just 1.9 million searches in December Fly London 110,000 | 2% Other keywords 782,239 | 11% to 2.2 million searches in March. Flights to Manchester 110,000 | 2% The term ‘London flight’ was London flight 2,240,000 | 31% Flights to Edinburgh 110,000 | 2% queried 2.2 million times in March Flights to Dublin 165,000 | 2% 2010, accounting for 31% of all Cork flight 246,000 | 3% searches for domestic flights. Edinburgh flight 246,000 | 3% Glasgow flight 368,000 | 5% CheapFlights was the most visible website, attaining 93% share of Belfast flight 450,000 | 6% voice through ranking at position one for 62 keywords, including Flights to London 550,000 | 8% the most searched for term Dublin flight 1,830,000 | 25% ‘London flight’. Which websites were most visible for domestic flight keywords? By comparison, SkyScanner No. Domain Reached volume Missed volume Percentage reached 1 cheapflights.co.uk 6,955,482 503,203 93% through ranking at position one 2 skyscanner.net 6,492,548 966,137 87% for 26 keywords and position 3 travelsupermarket.com 4,869,366 2,589,319 65% three for the term ‘London fight’. 4 flybmi.com 4,042,934 3,415,751 54% 5 lastminute.com 2,360,781 5,097,904 32% 6 skyscanner.com 2,319,361 5,139,324 31% 7 britishairways.com 2,239,411 5,219,274 30% 8 tripadvisor.co.uk 2,097,672 5,361,013 28% 9 dealchecker.co.uk 2,027,899 5,430,786 27% 10 tripadvisor.com 1,969,433 5,489,252 26% 11 aerlingus.com 1,901,079 5,557,606 25% 12 flightmapping.com 1,763,046 5,695,639 24% 13 flybe.com 1,283,615 6,175,070 17% 14 heathrowairport.com 1,120,832 6,337,853 15% 15 aerarann.com 922,075 6,536,610 12% 16 flightcentre.co.uk 898,175 6,560,510 12% 17 easyjet.com 743,539 6,715,146 10% 18 yahoo.com 709,358 6,749,327 10% 19 jet2.com 707,366 6,751,319 9% 20 ryanair.com 668,245 6,790,440 9% achieved 87% share of voice TravelSupermarket and FlyBMI increased share of voice most since December, by 13% and 22% respectively. Conversely, BritishAirways lost 8% share of voice over the course of Q1 2010. Get in touch to discuss your site’s specific performance. 8 Flights sector report, Issue 5, March 2010 Natural search: short haul flight keywords Searches for short haul destinations (largely within Europe) accounted for almost 24.4 million searches in March 2010. How did those searches break down? Alicante flight 2,740,000 | 11% Short haul search terms accounted for 24.4 million searches in March 2010, which is a massive increase since Barcelona flight 2,740,000 | 11% Other keywords 10,304,075 | 42% December 2009, when they were searched for 5.3 million times. Malaga flight 1,830,000 | 8% The two most searched for terms ‘Alicante flight’ and ‘Barcelona flight’ were searched Faro flight 1,220,000 | 5% Palma flight 1,220,000 | 5% Rome flight 823,000 | 3% Malta flight 673,000 | 3% Riga flight 673,000 | 3% for almost 5.5 million times in March, cumulatively accounting for 22% of short haul flight searches. It is interesting Ibiza flight 823,000 | 3% to note the shift from Palma and Lanzarote flight 673,000 | 3% Pisa flight 673,000 | 3% Rome as the most searched for destinations (in December) to Which websites were most visible for short haul flight keywords? Alicante and Barcelona. No. Domain Reached volume Missed volume Percentage reached 1 cheapflights.co.uk 23,629,649 762,126 97% CheapFlights was the most visible 2 skyscanner.net 18,358,566 6,033,209 75% website, achieving 97% visibility. 3 travelsupermarket.com 15,816,040 8,575,735 65% This was attained through ranking 4 lastminute.com 12,379,249 12,012,526 51% 5 jet2.com 11,570,725 12,821,050 47% 6 monarch.co.uk 8,620,352 15,771,423 35% 7 dealchecker.co.uk 8,065,351 16,326,424 33% 8 flightline.co.uk 5,486,090 18,905,685 22% 9 opodo.co.uk 4,537,792 19,853,983 19% 10 tripadvisor.co.uk 4,429,796 19,961,979 18% By comparison, SkyScanner 11 skyscanner.com 4,086,570 20,305,205 17% ranked at position one for 12 ryanair.com 3,716,946 20,674,829 15% 297 keywords analysed, and 13 flythomascook.com 3,704,874 20,686,901 15% it attained lower visibility for 14 britishairways.com 3,521,542 20,870,233 14% high volume keywords, which 15 kelkoo.co.uk 3,319,925 21,071,850 14% 16 easyjet.com 2,987,722 21,404,053 12% 17 alicante-spain.com 2,692,160 21,699,615 11% 18 justtheflight.co.uk 2,597,114 21,794,661 11% 19 barcelona-tourist-guide.com 2,579,196 21,812,579 11% 20 tripadvisor.com 2,462,749 21,929,026 10% 9 www.greenlightsearch.com | T: +44 (0)20 7253 7000 at position one for 504 keywords, including high volume driving terms, such as ‘Alicante flight’ and ‘Barcelona flight’. accounted for its lesser share of voice of 75%. The most visible websites and advertisers in Google search Natural search: long haul flight keywords Searches for flights to long haul destinations accounted for almost 4.3 million searches in March 2010. How did those searches break down? Since December, search volume for long haul flights increased from 2.9 million to 4.3 million Flights to Bangkok Flights to New York Agadir flight 135,000 | 3% 201,000 | 5% 201,000 | 5% Flights to Dubai 90,500 | 2% Flights to Australia 74,000 | 2% searches. Consistent with our December report, ‘Flights to New Flights to Sharm El Sheikh 74,000 | 2% York’ was the most searched Fez flight 74,000 | 2% for long haul term in March, Santiago flight 60,500 | 1% accounting for 201,000 queries. Flights to Las Vegas 60,500 | 1% Flights to Sydney 60,500 | 1% CheapFlights was the most New York flights 60,500 | 1% visible website for long haul flight Flights to Hong Kong 60,500 | 1% keywords, achieving 95% share of voice through ranking at Other keywords 3,148,444 | 73% position one for 347 terms and position two for the biggest term ‘Flights to New York’. Which websites were most visible for long haul flight keywords? SkyScanner attained 61% share No. Domain Reached volume Missed volume Percentage reached 1 cheapflights.co.uk 4,141,091 209,555 95% since December, through 2 skyscanner.net 2,646,202 1,704,444 61% ranking at position one for 45 3 travelsupermarket.com 1,844,723 2,505,923 42% keywords analysed. 4 dealchecker.co.uk 1,795,863 2,554,783 41% 5 lastminute.com 1,500,178 2,850,468 34% 6 opodo.co.uk 1,464,544 2,886,102 34% 7 dialaflight.com 1,200,202 3,150,444 28% 8 virgin-atlantic.com 1,199,552 3,151,094 28% 9 britishairways.com 1,148,599 3,202,047 26% 10 justtheflight.co.uk 1,121,694 3,228,952 26% 11 kelkoo.co.uk 916,315 3,434,331 21% 12 tripadvisor.co.uk 813,586 3,537,060 19% 13 tripadvisor.com 761,207 3,589,439 17% 14 flightcentre.co.uk 566,227 3,784,419 13% 15 ebookers.com 558,515 3,792,131 13% 16 statravel.co.uk 439,283 3,911,363 10% 17 farecompare.com 369,881 3,980,765 9% 18 flightcomparison.co.uk 336,852 4,013,794 8% 19 flightmapping.com 313,366 4,037,280 7% 20 southalltravel.co.uk 271,880 4,078,766 6% of voice, an increase of 9% TravelSupermarket and DealChecker both lost share of voice since December, by 4% and 2% respectively. Get in touch to discuss your site’s specific performance. 10 Flights sector report, Issue 5, March 2010 Paid Search Paid search: Which advertisers were most visible in March? We have conducted a detailed level of monitoring and analysis to determine which advertisers appeared in the paid search space. An advertiser’s share of voice is based on: how often they were present in Google, which ad position they bid for, and the associated search volume for the keywords they bid on. These advertisers have been scored in the league table below, which represents visibility across the top 120 keywords in March 2010. Across the top 120 keywords, EasyJet attained 55% visibility, which was a considerable increase of 50% since December. This was achieved through bidding on 63 keywords, at an The top 60 most visible flight advertisers in paid search average ad position of three. No. Advertiser Share of voice 1 easyjet.com 55% 2 ebookers.com 54% 3 dealchecker.co.uk 42% 4 expedia.co.uk 35% 5 opodo.co.uk 32% 6 uk.travelzoo.com 32% 7 bmibaby.com 29% 8 cheapflights.co.uk 29% 9 easyvoyage.co.uk 24% 10 travelsupermarket.com 21% 11 travelrepublic.co.uk 21% 10 in March, indicating the fierce 12 aerlingus.com 16% competition in the paid search 13 flybmi.com 14% space for flight-related keywords. 14 cityjet.com 14% 15 skyscanner.net 11% 16 edreams.co.uk 11% 17 britishairways.com 11% 18 thomson.co.uk 11% 19 klm.com 10% 20 lufthansa.com 8% 21 bookingbuddy.co.uk 8% 22 airflights.co.uk 7% 23 lastminute.com 7% 24 airfrance.co.uk 7% 25 thomascook.com 7% 26 alicante.travel-betterdeals.com 6% 27 alicante.flights.excite.co.uk 6% 28 finnair.com 5% By comparison, although 11 www.greenlightsearch.com | T: +44 (0)20 7253 7000 eBookers bid on more keywords (115), it bid at a lower average ad position of seven, achieving slightly lower visibility of 54%. Interestingly, just four of the top 10 advertisers in our December report (eBookers, Opodo, Travelzoo and CheapFlights) featured in the top The most visible websites and advertisers in Google search The top 60 most visible flight advertisers in paid search (contd.) No. Advertiser Share of voice 29 flights.bookmarks.excite.co.uk 5% 30 ibiza-flight.onthebeach.co.uk 5% 31 statravel.co.uk 5% 32 dublinflight.travel-betterdeals.com 5% 33 fly.com 5% 34 booking.com 5% 35 lowfares.com 4% visibility since December, 36 malaga.travel-betterdeals.com 4% dropping from position one to five 37 southalltravel.co.uk 4% in our paid search league table. 38 flightcentre.co.uk 3% 39 travel.aol.co.uk 3% Of the top 10 advertisers in paid 40 dialaflight.com 3% search, eight were aggregators 41 alitalia.com 2% and two direct providers: EasyJet 42 tvl4u.com 2% and BMIBaby. This is consistent 43 alicante-flight.onthebeach.co.uk 2% with our findings in natural 44 directline-citybreaks.co.uk 2% search, where aggregators were 45 flybe.com 2% 46 latedeals.co.uk 2% 47 dublin.bookmarks.excite.co.uk 2% 48 jet2.com 2% 49 americanairlines.co.uk 2% 50 etihadairways.com 2% 51 beachsunholidays.com 2% 52 air.kayak.co.uk 2% 53 virgintrains.co.uk 2% 54 virgin-atlantic.com 2% 55 continental.com 2% 56 edreams.net 2% 57 lowcostplanet.com 2% 58 aircanada.com 1% 59 cheapflightsgalore.co.uk 1% 60 uknetguide.co.uk 1% DealChecker’s paid search visibility increased by 39% since December, which saw it ascend our league table from position 31 to three. By contrast, Opodo lost 56% more aggressive in their online marketing strategies for the flights industry. Get in touch to discuss your site’s specific performance. 12 Flights sector report, Issue 5, March 2010 Paid search: ad copy analysis The table below shows which ad creatives featured most frequently across the top 120 flights keywords in the Google paid search space during March 2010. Share of voice is based on the number of times Google displayed the individual ad creative, also taking into account ad position, search term volume and Google’s ad rotation. In addition, we have analysed how many unique creatives were present for each advertiser. No. Domain Ad creative Unique Share of creatives voice 1 Alicante flight Book Air Tickets to Alicante. Save on Flights with Expedia today! www.expedia.co.uk 126 £65 Flights to Alicante Return flights fr £65 for Alicante Compare all leading airlines now! www.dealchecker.co.uk/alicante 153 Malaga Flights Return £56 Compare leading airlines w/ prices return fr £56. We search, you save www.dealchecker.co.uk/malaga 153 Flights To Dublin We Guarantee No Hidden Fees, No Credit Card Fees & No Bag Fees! cityjet.com/dublin 39 UK to Dublin Fly to Dublin from the UK with AerLingus. Book online today! www.aerlingus.com 28 Book Cheap Flights Search 200 airlines to find the best priced flights - guaranteed! www.ebookers.com 259 Cheap flight to Dublin Get lower flight prices for Dublin Comparing all major airlines. www.easyvoyage.co.uk/dublin 87 Flight Deals to Alicante Travelzoo makes it easy to find great deals on flights to Alicante. uk.travelzoo.com/alicante 217 Cheap Flight Deals. 2 million user ratings help you to find very cheap deals onflights. uk.travelzoo.com 217 alicante.travel-betterdeals. com *Alicante Flight Deals* Alicante Is Amazing This Time Of Year. Book Your Flights 4 Less NOW! alicante.travel-betterdeals.com 3 11 ebookers.com Cheap Flights to Alicante Be a smartbooker. Don’t book until you’ve seen our great flight deals! www.ebookers.com 259 6% in March. 12 easyvoyage.co.uk Cheap flight to Malaga Get lower flight prices for Malaga Comparing all major airlines. www.easyvoyage.co.uk/malaga 87 6% Interestingly, TravelSupermarket Low Cost Flight Low cost flights across 500 airlines. Search, compare & save www.opodo.co.uk/low_cost 251 Cheap Flights To Alicante Want To Enjoy The SUN In Alicante? Find Cheap Flight Tickets Here NOW! alicante.flights.excite.co.uk 2 Alicante Flights Book your flights now with easyJet and travel from £27.99 inc. taxes! easyjet.com 208 2 3 4 5 6 7 8 9 10 13 14 15 expedia.co.uk dealchecker.co.uk dealchecker.co.uk cityjet.com aerlingus.com ebookers.com easyvoyage.co.uk uk.travelzoo.com uk.travelzoo.com opodo.co.uk alicante.flights.excite.co.uk easyjet.com 13 www.greenlightsearch.com | 14% Expedia featured the most visible individual ad creative across all 11% flights keywords, achieving 14% share of voice. The ad creative 11% was destination-specific, focusing on ‘Alicante Flight’. 10% Of the top 15 ad creatives, 12 were 10% destination-specific and three stated savings-related terms 9% terms such as ‘Cheap’, and ‘Low cost’ in the ad copy to attract 8% the consumer’s attention and incentivise them to click. 7% eBookers and Opodo featured 7% diverse ad campaigns, displaying 259 and 251 unique ad creatives 6% respectively, whilst Excite.co.uk featured only two ad creatives featured 298 unique creatives, 6% yet none ranked in our individual ad creative league table because, 6% it is likely, overall visibility was dispersed. T: +44 (0)20 7253 7000 6% The most visible websites and advertisers in Google search Paid search: generic flight keywords Searches for generic flight terms only (which are not destination-specific) accounted for more than 2 million searches in March. Here we assess which advertisers were most visible for those keywords. Opodo was the most visible advertiser for generic flight terms, attaining 83% visibility through No. Advertiser Share of voice 1 opodo.co.uk 83% 2 uk.travelzoo.com 64% 3 ebookers.com 64% 4 cheapflights.co.uk 58% 5 easyvoyage.co.uk 52% 6 lastminute.com 32% 7 lowfares.com 30% 8 southalltravel.co.uk 26% 9 travelsupermarket.com 24% which saw it achieve 64% share 10 expedia.co.uk 20% of voice. 11 fly.com 19% 12 thomson.co.uk 15% EasyVoyage attained 52% share 13 statravel.co.uk 15% of voice and ranked at position 14 latedeals.co.uk 14% five in our league table, having not 15 bmibaby.com 14% featured in our top 20 advertisers 16 edreams.co.uk 13% 17 alitalia.com 10% 18 britishairways.com 10% 19 cheapflightsgalore.co.uk 7% 20 travelrepublic.co.uk 7% bidding on 29 of the 30 keywords analysed, at an average ad position of five. By comparison, although Travelzoo bid at the same average ad position of five, it bid less often and on fewer keywords (28), in December. By contrast, SwissAirlines did not rank in the top 20 advertisers in March, having previously featured at position two in December, Which ad creatives were most visible for generic flight keywords? when it achieved 61% visibility. No. Domain Ad creative Unique Share of creatives voice 1 Book Cheap Flights Search 200 airlines to find the best priced flights - guaranteed! www.ebookers.com 41 Cheap Flight Deals. 2 million user ratings help you to find very cheap deals on flights. uk.travelzoo.com 44 Low Cost Flight Low cost flights across 500 airlines. Search, compare & save www.opodo.co.uk/low_cost 74 2 3 ebookers.com uk.travelzoo.com opodo.co.uk 57% Achieving 57% visibility, eBookers featured the most visible 53% individual ad creative, which promoted the number of airlines 45% available for the consumer to compare on its website. 4 lowfares.com Find Super Cheap Flights Save up to 40% on Airfare. Airfare Rates Just Dropped! lowfares.com/cheap-flights 73 29% 5 easyvoyage.co.uk Find The Cheapest Flight 100’s of Airlines to Compare! Book your Flight at the Best Rate www.easyvoyage.co.uk 35 29% Get in touch to discuss your site’s specific performance. 14 Flights sector report, Issue 5, March 2010 Paid search: domestic flight keywords Searches for destinations within the UK and Ireland accounted for 7.2 million searches in March. Here we assess which advertisers were most visible for those keywords. FlyBMI achieved 58% visibility for domestic flight terms in paid search through bidding on 24 No. Advertiser Share of voice 1 flybmi.com 58% 2 aerlingus.com 55% 3 cityjet.com 53% 4 ebookers.com 42% 5 opodo.co.uk 39% 6 easyvoyage.co.uk 37% 7 easyjet.com 30% 8 cheapflights.co.uk 28% 9 dealchecker.co.uk 22% However, its visibility increased 10 airfrance.co.uk 21% by 32% since December and it 11 uk.travelzoo.com 20% moved from position 11 to second 12 dublinflight.travel-betterdeals.com 20% in our league table. 13 thomascook.com 19% 14 britishairways.com 18% By contrast, BritishAirways lost 15 bmibaby.com 18% 39% visibility since December, 16 travelrepublic.co.uk 16% 17 booking.com 14% 18 expedia.co.uk 12% 19 skyscanner.net 11% 20 edreams.co.uk 10% keywords analysed, at an average ad position of three. Although AirLingus bid at a higher average ad position of two, it bid less often and on fewer keywords (11), which accounts for its slightly lower visibility of 55%. which saw it fall from position three to position 14. CityJet displayed the most visible individual ad creative, which attained 41% visibility. Its ad Which ad creatives were most visible for domestic flight keywords? creative was destination-specific, No. Domain Ad creative Unique Share of creatives voice 1 Flights To Dublin We Guarantee No Hidden Fees, No Credit Card Fees & No Bag Fees! cityjet.com/dublin 35 cityjet.com 41% aerlingus.com UK to Dublin Fly to Dublin from the UK with AerLingus. Book online today! www.aerlingus.com 19 40% 3 easyvoyage.co.uk Cheap flight to Dublin Get lower flight prices for Dublin Comparing all major airlines. www.easyvoyage.co.uk/dublin 23 35% 4 flybmi.com bmi Flights To Dublin Great deals from bmi Flights from £40 - book now www.flybmi.com/dublin 55 21% 5 cheapflights.co.uk Flights to Dublin Compare deals to Dublin The flight deals comparison site cheapflights.co.uk/dublin 13 21% www.greenlightsearch.com | ‘No Hidden Fees, No Credit Card Fees & No Bag Fees’. 2 15 which promoted its guarantee: T: +44 (0)20 7253 7000 The most visible websites and advertisers in Google search Paid search: short haul flights keywords Searches for short haul destinations (largely within Europe) accounted for almost 24.4 million searches in March. Here we assess which advertisers were most visible for those keywords. EasyJet attained 84% visibility for short haul flights through bidding on 26 of the 30 keywords No. Advertiser Share of voice 1 easyjet.com 84% 2 dealchecker.co.uk 60% 3 ebookers.com 59% 4 expedia.co.uk 48% 5 bmibaby.com 42% 6 uk.travelzoo.com 33% 7 travelrepublic.co.uk 29% 8 travelsupermarket.com 28% 9 cheapflights.co.uk 24% visibility increased by 30%, which 10 opodo.co.uk 18% saw it ascend our league table 11 klm.com 17% from position seven to two. 12 skyscanner.net 15% 13 easyvoyage.co.uk 14% Expedia increased its paid 14 lufthansa.com 14% search visibility the most since 15 thomson.co.uk 13% December, improving its share of 16 edreams.co.uk 13% 17 airflights.co.uk 12% 18 bookingbuddy.co.uk 11% 19 alicante.travel-betterdeals.com 11% 20 alicante.flights.excite.co.uk 11% analysed, at an average ad position of two. By contrast, DealChecker bid on fewer keywords (22) and at a lower average ad position of five, attaining 60% share of voice. Since December, however, its voice by 31%, which saw it ascend our league table from position 14 to position four. BritishAirways did not rank in our league table in March, Which ad creatives were most visible for short haul flight keywords? having featured at position three No. Domain Ad creative Unique Share of creatives voice 1 expedia.co.uk Alicante flight Book Air Tickets to Alicante. Save on Flights with Expedia today! www.expedia.co.uk 41 25% 2 dealchecker.co.uk £65 Flights to Alicante Return flights fr £65 for Alicante Compare all leading airlines now! www.dealchecker.co.uk/alicante 45 20% Malaga Flights Return £56 Compare leading airlines w/ prices return fr £56. We search, you save www.dealchecker.co.uk/malaga 45 Flight Deals to Alicante Travelzoo makes it easy to find great deals on flights to Alicante. uk.travelzoo.com/alicante 84 *Alicante Flight Deals* Alicante Is Amazing This Time Of Year. Book Your Flights 4 Less NOW! alicante.travel-betterdeals.com 3 3 4 5 dealchecker.co.uk uk.travelzoo.com alicante.travel-betterdeals. com in December, when it achieved 43% visibility. Expedia displayed the most visible individual ad creative, 20% attaining 25% visibility. Its ad creative focused on the term 12% ‘Alicante flight’, which accounted for 2.7 million searches in March. 11% Get in touch to discuss your site’s specific performance. 16 Flights sector report, Issue 5, March 2010 Paid search: long haul flights keywords Searches for flights to long haul destinations accounted for almost 4.3 million searches in March. Here we assess which advertisers were most visible for those keywords. DealChecker attained 48% visibility for long haul flight terms in the paid search space through No. Advertiser Share of voice 1 dealchecker.co.uk 48% 2 flightcentre.co.uk 41% 3 statravel.co.uk 35% 4 ebookers.com 35% 5 dialaflight.com 34% 6 expedia.co.uk 30% 7 opodo.co.uk 27% 8 etihadairways.com 23% 9 britishairways.com 22% which accounts for it achieving 10 americanairlines.co.uk 22% 41% share of voice. Since 11 virgin-atlantic.com 20% December, its visibility decreased 12 cheapflights.co.uk 20% by 9% and it was replaced by 13 aircanada.com 16% DealChecker at position one in 14 thomascook.com 14% our league table. 15 qatarairways.com 13% 16 continental.com 13% 17 cheapticket.co.uk 13% 18 emirates.com 12% 19 uk.travelzoo.com 12% 20 lastminute.com 11% bidding on 29 of the 30 keywords analysed, at an average ad position of six. By contrast, although FlightCentre bid at a higher average ad position of four, it bid on fewer keywords (27) and less often, STATravel attained 35% visibility in March and ranked at position three in our league table, having not featured in the top 20 advertisers in December. Which ad creatives were most visible for long haul flight keywords? By comparison, NetFlights did No. Domain Ad creative Unique Share of creatives voice 1 Economy to First Class Get a First Class Upgrade cheaply! Discounted First Class Upgrade flightcentre.co.uk/flight-upgrade 41 flightcentre.co.uk 18% ebookers.com Bangkok Flights Search 200 airlines to find the best priced flights - guaranteed! www.ebookers.com 112 12% 3 dealchecker.co.uk £268 New York Flights Compare leading airlines w/ prices return fr £268. We search, you save www.dealchecker.co.uk/new_york 72 12% Flights To New York Get great value flight deals to New York with Expedia. Book online! www.expedia.co.uk 43 Flights to New York Daily flights from Heathrow. No online booking fee! www.americanairlines.co.uk 33 5 expedia.co.uk americanairlines.co.uk 17 www.greenlightsearch.com | in March, having featured at position four in December, when 2 4 not rank in our top advertisers it achieved 37% share of voice. Attaining 18% visibility, FlightCentre displayed the most 11% visible individual ad creative, which advertised ‘Economy to T: +44 (0)20 7253 7000 11% First Class’ flight ticket upgrades. The most visible websites and advertisers in Google search Paid search bidding strategies We have monitored Google closely to identify who was advertising in the paid search space, and when they chose to advertise. The data has then been broken down further to reveal advertising behaviour by individual days of the week and times of the day. Day parting strategy Research into search trends by Google shows that most travel-related queries are performed on Tuesdays, with slightly fewer on other weekdays. The fewest travel-related searches are made over the weekend, with Saturday seeing the least number of queries. Did advertisers reflect this day parting in their bidding strategies? (Source: Google Insights.) Ad count by day, over a 1-week period (chosen at random; week commencing 22nd March) Consumer search behaviour LastMinute 20% BritishAirways Percentage of visibility Thomson DealChecker CheapFlights 15% EasyJet TravelSupermarket Expedia Opodo eBookers 10% Mon 22nd Tue 23rd Wed 24th Thur 25th Fri 26th Sat 27th Sun 28th Advertisers appeared to bid at a LastMinute seemed to best reflect Thomson and TravelSupermarket constant rate throughout the week, consumer search behaviour, as it bid appeared to bid least on Tuesday and and therefore, underestimated the most on Monday and Tuesday and bid most on Saturday, which directly consumer search behaviour on bid least over the weekend. opposed consumer search activity. Monday and Tuesday. Get in touch to discuss your site’s specific performance. 18 Flights sector report, Issue 5, March 2010 Hourly parting strategy Our research has found that there are two peaks in the day when travel consumers search most. The first is a ‘lunchtime slot’ from approximately 12 midday to 2pm, the second is the ‘after work slot’, from 6pm to 8pm. But, did advertisers consider these trends in their bidding strategies? Ad count by hour, over a 1-day period (day chosen at random; Tuesday 23rd March) Consumer search behaviour BMIBaby 30% BritishAirways Percentage of visibility 25% EasyVoyage TravelSupermarket 20% DealChecker 15% CheapFlights EasyJet 10% Expedia 5% 0% Opodo eBookers Midnight - 4am 4am - 8am 8am - 12pm 12pm - 4pm 8pm - Midnight Many advertisers bid most between CheapFlights’ strategy best reflected BritishAirways appeared to bid midnight and 8am then bid at a the consumer search trend as it bid most between 8am and 12pm, yet constant rate for the rest of the day, least overnight and most during the decreased bidding during the key underestimating search activity at key period between 12pm and 8pm. lunchtime and evening period, which lunchtime and in the evening. 19 4pm - 8pm www.greenlightsearch.com opposed consumer search behaviour. | T: +44 (0)20 7253 7000 Integrated Search Which websites/ advertisers performed well? If we look at the visibility achieved by websites in natural search and the impression share gained by those websites as advertisers in the paid search space, who obtained the most share of voice overall? Here we have taken the top websites/advertisers across both mediums to give an indication of their integrated search performance. 100% cheapflights.co.uk 90% Strong integrated search visibility Strong natural search visibility 80% skyscanner.net 70% Natural search visibility travelsupermarket.com 60% 50% lastminute.com 40% Poor integrated search visibility Strong paid search visibility jet2.com dealchecker.co.uk 30% monarch.co.uk britishairways.com 20% opodo.co.uk tripadvisor.co.uk flightline.co.uk easyjet.com flybmi.com 10% expedia.co.uk aerlingus.com easyvoyage.co.uk travelrepublic.co.uk 0% 0% 10% 20% bmibaby.com ebookers.com uk.travelzoo.com 30% 40% 50% 60% 70% 80% 90% 100% Paid search visibility No site or advertiser achieved strong CheapFlights, SkyScanner and EasyJet and eBookers both visibility across both natural and paid TravelSupermarket achieved strong achieved strong visibility in the search. DealChecker was the brand visibility in natural search. However, paid search space, but at the which came closest. all three lacked visibility in the paid expense of natural search. search space. Get in touch to discuss your site’s specific performance. 20 Flights sector report, Issue 5, March 2010 The most visible flight websites in both natural and paid search No. Website / advertiser Natural search Paid search CheapFlights achieved position 1 cheapflights.co.uk 96% 29% one in our integrated search 2 skyscanner.net 76% 11% league table due to its high 3 travelsupermarket.com 63% 21% exposure in natural search in 4 dealchecker.co.uk 31% 42% 5 easyjet.com 12% 55% 6 ebookers.com 4% 54% 7 opodo.co.uk 18% 32% 8 lastminute.com 42% 7% particular. Since December 2009, its share of voice in natural search increased by 53%, but its paid search visibility decreased by 22%. 9 expedia.co.uk 7% 35% 10 jet2.com 35% 2% By comparison, Opodo, the 11 uk.travelzoo.com 0% 32% most visible website across both 12 britishairways.com 19% 11% mediums in our previous sector 13 bmibaby.com 0% 29% 14 flybmi.com 13% 14% 15 easyvoyage.co.uk 0% 24% 16 monarch.co.uk 23% 0% 17 travelrepublic.co.uk 0% 21% 18 aerlingus.com 5% 16% position one to seven in our 19 tripadvisor.co.uk 19% 0% integrated league table. report, lost 15% visibility in natural search and 56% share of voice in paid search since December, which saw it fall from 20 flightline.co.uk 15% 0% 21 tripadvisor.com 14% 0% DealChecker’s natural search 22 cityjet.com 0% 14% visibility increased by 21% and its 23 flybe.com 10% 2% 24 ryanair.com 12% 0% 25 kelkoo.co.uk 12% 0% 26 skyscanner.com 12% 0% 27 edreams.co.uk 0% 11% 28 thomson.co.uk 0% 11% paid search visibility increased by 39%. It ranked at position four in our league table, having featured at position 20 in December. 29 flythomascook.com 10% 0% Despite the considerable shift in 30 klm.com 0% 10% consumer search behaviour in Q1, 31 justtheflight.co.uk 10% 0% eight websites that featured in the 32 lufthansa.com 0% 8% 33 flightmapping.com 8% 0% 34 bookingbuddy.co.uk 0% 8% 35 airflights.co.uk 0% 7% 36 airfrance.co.uk 0% 7% 37 alicante-spain.com 7% 0% at position eight and nine in December respectively. 38 southalltravel.co.uk 3% 4% 39 flightcentre.co.uk 3% 3% 40 thomascook.com 0% 7% 21 www.greenlightsearch.com | T: +44 (0)20 7253 7000 top 10 in December remained in this group in March. SwissAirlines and AOLTravel ranked outside of our league table, having featured The most visible websites and advertisers in Google search Natural search: improve your website's position The travel sector is notoriously competitive with competition up, down and across the supply chain, which is partly aided by the ease with which data and systems can be scraped, integrated, white-labelled and syndicated. This has resulted in a market where brands are competing with their direct competitors and agents, as well as having all their affiliates in tow. Consequently, rankings are difficult to achieve. Comprehensive ranking is based on search engines being able to access relevant content across your website. Characteristics of the leading sites Links play a significant role in The leading sites excel in two key areas: content and link equity. That is, they contain a depth and breadth of content and they build good, ethical links. helping sites break through the clutter and ascend rankings. Content Many of the leading sites contain rich content on all the topics that surround the popular keywords and have made this content accessible to search engine spiders — enabling them to index and include it in their searchable systems. But while quality travel-related content is a foundation to build on, it can only be part of the equation since it is readily available and therefore used by a large number of sites. As such, the search engines need a further differentiator to help them sort through the sheer volume of travel-related sites available. That differentiator is link equity. The best-performing sites have all invested heavily in their linking efforts. Link equity Search engines use links as the primary way to determine the credibility of websites because links from third-party websites are considered similar to votes. And in the eyes of search engines these links encode a considerable amount of latent and unbiased human judgement about the quality of the linked-to website. This popularity-based indicator is exactly what search engines need in order to cut through the noise of brand websites’ self-optimised content, and ascertain the true worth of a site. The top ranking sites pursue these kinds of strategies aggressively and comprehensively at a keyword level, hence their considerable success. Your site In order for your site to perform better, considerable investment should be made into improving the quality, depth and breadth of content around the keyword topics appraised here. You should ensure your site is accessible to search engines. In addition, you should focus on developing linking strategies around each product to rapidly and dramatically improve the quantity and quality of links from third-party websites, and point to the relevant pages within your own website. Get in touch to discuss your site’s specific performance. 22 Flights sector report, Issue 5, March 2010 Paid search: improve your visibility and efficiency Certain factors can affect your position in paid search. Attaining a low cost-per-click and an affordable cost-per-sale has become a key challenge in today’s marketplace. Consider seasonal trends and mini campaigns, along with your everyday keywords. Short spurts of Characteristics of the leading advertisers From the data recorded, leading advertisers excel in two key areas: breadth and depth of keywords and unique ad copy. Although we cannot draw exact conclusions on bidding strategy, it is possible that these leading advertisers are also using a bid management tool of some type to assist in the budget and ROI management of their campaign activity. activity can help to drive up your ROI. Ad copy should be treated as a sales opportunity — take Keyword landscape advantage by incorporating and Your keyword landscape should mirror the products and services provided, but also consider the customer search funnel (generic, branded and long tail keywords), thus allowing you to be visible at all stages of the cycle. Consumers are changing their search habits, with more utilising the long tail and searching via product-specific terms. testing as many ad copy versions Before jumping straight into a paid search campaign, our advice is to plan out your keyword strategy. Consider it almost as a mind map of a customer’s search journey, allowing you to consider every keyword permutation available to you as a brand. Ad copy Ad copy is seen as the ‘shop window’ opportunity in paid search and therefore aligning the message with the keyword and differentiating yourself from your competitors is imperative. As well as being seen as a sales opportunity, ad copy is also a branding opportunity and therefore projecting an accurate and positive message about your brand and products is essential. Relevancy and quality/index score Behind every score ‘relevancy’ is the key driver — your keywords, campaigns, ad groups, ad copy and landing pages must all reflect your products and services. When building a search strategy, ensure you create a campaign that focuses on relevancy throughout; this will lead to a high score, thus assisting in lowering your overall and individual cost-per-click. Bid and campaign management PPC needs to be managed effectively and to an optimal level. As campaigns become larger and more complex they become difficult to manage. Bid and campaign management technologies have become the only option in the face of an increasingly competitive marketplace. Exploiting the long tail without sacrificing quality for quantity is also a challenge, especially when managing copy with pricing and specific products. 23 www.greenlightsearch.com | T: +44 (0)20 7253 7000 as possible. Google’s quality score is now illustrated in the AdWords system, allowing you to see exactly what score you have. The most visible websites and advertisers in Google search Request a bespoke report If you would like to know exactly what share of search traffic your company is currently attracting, why not get in touch? We can show you the exact size of your market based on the keywords that matter to you most and we can measure how well you are capturing this market through your current search activity. Our sector reports are a great way to benchmark your company’s search performance. They provide a solid foundation on which to plan future search activity and help realign your search strategy. Contact Natalie Gyte | Research Manager +44 (0)20 3326 6238 | E: [email protected] Disclaimer: The information provided in this report is for information only and should not be relied upon to enter into any business transaction or to make any commercial decision. Whilst Greenlight has made every effort to ensure the accuracy of this report, Greenlight cannot accept any liability for any error or inaccuracy found within this document and no warranty is provided regarding its completeness or its suitability for any purpose. The content of the report is the copyright of Greenlight Marketing Limited. The reader may use and circulate the report within its own business organisation. However, it is not permitted to exploit, distribute, sell or otherwise make use of the report for commercial gain. It is permitted to reproduce extracts of the report for public interest, provided that the publisher credits Greenlight as the source of the work. Get in touch to discuss your site’s specific performance. 24 Flights sector report, Issue 5, March 2010 Adapt™ Improve ROI by optimising your paid search campaigns around what you actually sell! Adapt is our inventory management platform for paid search, designed specifically for large e-commerce websites. Working with your live database, Adapt manages and optimises your paid search campaigns around constantly changing sales priorities. The inventory management platform for paid search Adapt builds and launches real-time campaigns that reflect your current pricing, timing, margins, stock levels and budget requirements. So when you need your paid search strategy to adapt to new sales goals, Adapt does this quickly and automatically — allowing you to sell more of what matters, more efficiently and profitably. SearchSentry™ Monitor who’s bidding on your brand name, when and where SearchSentry, the world’s first real-time brand monitoring platform, provides the ultimate in brand defence by working out how and when your brand is being compromised within the paid search channels of major search engines. Paid search brand defence without compromise SearchSentry alerts you each time your brand is targeted by a competitor. It informs you who is bidding against your brand name, when, how frequently and what they are saying in their ads — enabling you to measure your brand control and take action. Quant™ Achieve maximum ROI from your paid search budget Quant is our intelligent automation platform for managing paid search. Developed by our in-house PhDs and search specialists, Quant works out how to increase ROI without increasing budget, and models and predicts how changes in ad spend will impact on overall profits. The intelligent automation platform for paid search Quant does this by analysing historical performance data, to understand the relationships between keyword bid prices, visibility, audience capture and conversion and revenue. Even the most accomplished PPC marketer couldn’t possibly undertake analysis of the scale and depth Quant achieves on a daily basis. To find out more about Greenlight technologies contact Ian Hucklesby | Business Development Manager T: +44 (0)20 3326 6237 | E: [email protected] 25 www.greenlightsearch.com | T: +44 (0)20 7253 7000 The most visible websites and advertisers in Google search Learn more about our research Download free reports Our research division produces market sector reports on an ongoing basis, covering a broad range of industries including: banking, brown & white goods, car hire, flights, fashion retail, gaming, holidays, hotels, insurance and many more. To download our FREE reports go to: www.greenlightsearch.com/sectorreports Watch free webinars We also run a programme of webinars dissecting, explaining and taking questions on our industry research. Learn more about these FREE and exclusive events at: www.greenlightsearch.com/events/webinars Get in touch to discuss your site’s specific performance. 26 London New York Level 14 11 Penn Plaza The Broadgate Tower New York London NY 10001 EC2A 2EW T: +44 (0)20 7253 7000 T: (1) 212-835-1551 E: [email protected] E: [email protected] Greenlight is an award-winning full service search marketing agency that is focused on delivering tailored and results-based programmes of organic SEO and paid search optimisation Our paid search programmes have helped clients achieve as much as 200% more return from their existing paid search spend, and our SEO campaigns have created brand new revenue streams worth millions of pounds. If you think your search engine marketing efforts could use some improvement or you have any questions on this report, why not get in touch?