Datto SIRIS 2 User Guide

SIRIS 2
Datto SIRIS 2
User Guide
‑­­ 1 ‑
Welcome to Datto SIRIS 2!
We are extremely excited for you to see everything Datto SIRIS 2 has to offer.
Inside this user guide you will find the steps necessary to implement your SIRIS 2 device, install your first
ShadowSnap™ Agent, configure your backup settings, and start your first backup.
Having trouble?
Datto’s Quick Start Install Service is here to help.
Assisted by a Datto Installation Technician, this complimentary service provides Datto Partners with a
comprehensive, step-by-step walkthrough of their first SIRIS 2 implementation. For more information, or to
schedule an appointment, contact your Datto Sales Executive at US: 888.294.6312 / CA: 877.811.0577
Whether you need help troubleshooting an issue, want to run through an off-site virtualization test, or have
encountered a local disaster, Datto’s Technical Support team is always available to help you. Give us a call
(877.455.6015) or send us an email ([email protected]) to get started.
Support Hours: 24x7. Emergency Support is 24x7x365.
Have an Emergency? Shoot us an email immediately to [email protected]. You will be contacted by a
Datto Support Technician within an hour.
Want to Learn More?
The Datto Academy is the perfect resource for Datto Partners that are looking to get the most of out of
their Datto SIRIS 2 experience. Datto Academy Basic Online Training is complimentary to every Datto
Partner and can be accessed at academy.dattobackup.com with your Partner login credentials.
As you implement your first device, we highly recommend that you familiarize yourself with the Datto
Academy and the various lessons that it offers.
Take your training to the next level by signing up for a Datto Academy Advanced Training Seminar.
Contact your Datto Sales Executive for more information.
Thanks again for choosing Datto!
-The Datto Team
Contact Datto, Inc.
Datto USA
Datto Canada
Email: [email protected]
Technical Support: 877.455.6015
[email protected]
[email protected]
Web: www.datto.com
Inquiries: 888.294.6312
Partner Portal:
partners.dattobackup.com
Web: www.dattobackup.ca
Inquiries: 877.811.0577
Partner Portal:
partners.dattobackup.ca
Table of Contents
Datto SIRIS 2 User Guide
SIRIS 2 Setup.................................................................... 2
SIRIS 2 Business..........................................................................2
SIRIS 2 Professional.....................................................................3
SIRIS 2 Enterprise........................................................................4
Protect............................................................................. 5
Backup Agents................................................................. 8
Synchronize ................................................................... 11
Perform a RoundTrip Sync........................................................11
Restore........................................................................... 12
File Restore...............................................................................12
Local Virtualization....................................................................13
Bare Metal Restore...................................................................15
Export Image............................................................................16
Advanced....................................................................... 17
Advanced Device Status...........................................................17
Network Attached Storage.......................................................18
Exchange Granular Restore......................................................19
Configure....................................................................... 20
Local Users/Contact..................................................................20
Networking...............................................................................20
Off-Site Synchronization ..........................................................22
Device Settings.........................................................................23
Custom Email Alerts..................................................................23
Customize.................................................................................23
Reports........................................................................... 24
Backup Report..........................................................................24
Alert Report..............................................................................24
Continuity Audit........................................................................25
Next Steps..................................................................... 25
‑­­ 1 ‑
Device Setup
SIRIS 2 Setup
To get started, you first need to set up your new SIRIS 2 on the local network.
Follow the steps below to get started.
1. Connect power cable(s) provided.
2. Using the Ethernet cable provided, connect the SIRIS 2 to your local network via the Primary NIC.
Failure to do so can cause the SIRIS 2 to not appear on the local network. Each form factor for
SIRIS 2 has a different location for the Primary NIC. Use the images provided to identify the
appropriate port.
3. Power on your device.
SIRIS 2 Business
Models: SB500, SB1000 and SB2000
4
5
6
1
7
8
9
2
3
8
1.
Power Button
6.
Primary NIC: Internet (Required)
2.
Reset Button
7.
2 x USB 2.0
3.
USB 3.0
8.
4 x USB 3.0
4.
AC Power Connection 100/240v
9.
Video Out (HDMI/DVI/DPORT)
5.
Secondary NIC
‑­­ 2 ‑
Device Setup
SIRIS 2 Professional
Models:SP1000, SP2000, SP3000 and SP5000
2
3
1
5
4
6 7
4
*
8 9
10
1.
Power Button
6.
Primary NIC: Internet (Required)
2.
Reset Button
7.
Secondary NIC
3.
2 x USB 2.0
8.
2 x USB 3.0
4.
AC Power Connection 100/240v
* Secondary Power Supply Available
9.
5.
IPMI Port
10. Video Out (HDMI/DVI/DPORT)
‑­­ 3 ‑
2 x USB 2.0
Device Setup
SIRIS 2 Enterprise
Models:SE5000, SE10000, SE20000, SE36000
2
1
3 4
1
5 6
7
8
9
10
1.
2 x AC Power Connection 100/240v
6.
RAID Cache Drive (SSD)
2.
IPMI Port
7.
4 x USB 2.0
3.
Primary NIC: Internet (Required)
8.
Third & Forth NIC
4.
Secondary NIC
9.
Video Out (VGA)
5.
OS Drive (SSD)
10. 3 x USB 3.0
Models:SE40000, SE50000, SE60000
1
2
1
3 4
5
6
7
8
1.
2 x AC Power Connection 100/240v
5.
4 x USB 2.0
2.
IPMI Port
6.
Third & Forth NIC
3.
Primary NIC: Internet (Required)
7.
Video Out (VGA)
4.
Secondary NIC
8.
2 x 10 Gbps Network Card
‑­­ 4 ‑
Protect
Protect
1. Prepare
Prior to taking your first backup, it is important to ensure your system is in a healthy state. Backing up
unhealthy systems may jeopardize your ability to restore. As such, it is recommended that a check disk, virus
scan, and defrag are performed before taking your first system backup. To ensure reliability of backups, it is
also important that all other backup software be disabled or uninstalled.
2. Connect
Now that your Datto device is connected to the network and booted, you need to connect to the SIRIS
interface to start registration. Connect to the interface via one of the following two methods:
A. Find the SIRIS 2’s local IP address by typing, US: device.dattobackup.com /
CA: device.dattobackup.ca, in the browser* of any machine connected to the same network as the
SIRIS 2. If there is no other Datto device on the local network, you will be automatically redirected to
the SIRIS 2 interface.
* Mozilla Firefox is the recommended browser for utilizing Datto’s various web-based portals. Other browsers such as Internet Explorer,
Chrome, and Safari are viable options, but may not provide the best experience possible.
NOTE:If there is another Datto device on the local network, a list of devices will be displayed. The
default name for a new SIRIS 2 device will be “siris2device”.
B. You can also plug a monitor, mouse and keyboard into the SIRIS 2. This will allow you to interact
with the device directly.
3. Register
Now that you are connected to your SIRIS 2 interface, it is time to register the appliance. After connecting
to the device, the Welcome to SIRIS 2 page will be displayed.
Fill out the necessary fields and click
.
NOTE:Please ensure that TCP Ports 22 (SSH), 80 (HTTP), & 443 (HTTPS) are open outbound to
US: dattobackup.com / CA: datttobackup.ca without a proxy for registration to process
successfully.
TIP:If any of these ports are blocked it will display as such on the Networking page, which can be
found under the Configure tab. For more information on Network Settings, head to page 20.
‑­­ 5 ‑
Protect
4. Download & Install
After registering your appliance, it’s time to add an Agent and start taking backups.
Click the Protect tab to pull up the Protect a new system page.
To protect a machine on your SIRIS 2, you need to download the ShadowSnap™ Agent on the target
machine (the system that you are going to backup). This can be done by either of two methods:
A.If you are accessing the SIRIS 2 interface via the target machine, you can download the
ShadowSnap Agent directly from the SIRIS 2 interface by clicking
.
B.You can also download the most recent version of ShadowSnap directly from shadowsnap.com.
After downloading the .EXE file, follow the ShadowSnap install wizard steps and instructions.
Before installing ShadowSnap, ensure that the target machine has access to an Internet connection and
that the following prerequisites are met:
• Ports 139 and 25566 are open for local area network connections. Port 3260 is required for
target machines that will be encrypted on the SIRIS 2.
• Ensure proper health of volumes to be protected by running Disk Defrag and chkdsk/r.
• Remove all other backup software from the target machine to ensure no VSS conflicts occur
• Volume Shadow Copy service is running, but the status is “Stopped”.
For a full list of ShadowSnap prerequisites, please refer to the ShadowSnap Prerequisites page of the
Datto Academy at academy.dattobackup.com/ss-require
For a full list of ShandowSnap Encryption requirements, please refer to the Using ShadowSnap
Encryption page of the Datto Academy at academy.dattobackup.com/sse-require
NOTE:Installing the ShadowSnap Agent will require a reboot of the target machine to complete.
‑­­ 6 ‑
Protect
5. Configure
Return to the SIRIS 2 interface, and enter an email address to receive critical error alerts, such as backup or
screenshot verification failures.
NOTE:Further device-level alerts can be set in the Datto Partner Portal. Agent-level alerts can be set
on the Configure Agent Settings page of each agent.
6. Encrypt (Optional)
Datto SIRIS 2 devices are capable of
providing AES-256 encryption for data
associated with the Agents protected
by the device. Secured by a userdefined passphrase, agent data will
be completely inaccessible without
that passphrase being applied. To
encrypt an agent’s data, simply add
the passphrase of your choice twice in
fields provided.
For full details on Encryption, please
see the Datto Agent Encryption FAQ
in the Product Info section of the Datto
Partner Portal .
The Datto Academy On:
NOTE:Performing certain operations will
require the agent’s passphrase. DO
NOT LOSE your passphrase, as Datto
will be incapable of recovering it for
you.
Tips for Protecting
ShadowSnap Agents
These Tips ensure that the setup configuration
does not depend on the local domain. This can be
beneficial during a disaster recovery whereas the
local domain could potentially be non-functional.
7. Add
Enter the IP address (recommended) or hostname of
the system you want to protect. The
button
will turn green when the interface detects a valid IP
that is associated with your SIRIS 2 Agent.
Click
datto
•
•
.
•
Please wait while your Agent is added to the system.
This will take just a few moments. When the Agent
add is complete you will be redirected to the Backup
Agents page.
To add more Agents, simply click
to
be brought back to the Protect a new system page.
‑­­ 7 ‑
Ac
adem
y
The most secure way to protect a system is
by using it’s Static IP Address.
For machines with dynamic IP addresses
please use the fully qualified domain name
(FQDN).
It is never suggested to protect an
Agent by using it’s local hostname - such
dependencies on local DNS can impede a
disaster recovery.
For more in-depth information on SIRIS 2 go to;
academy.dattobackup.com
Protect
Backup Agents
With your Agent added, you can now Manage Recovery Points, Configure Agent Settings, and Remove
Agents via the Backup Agents page. First, let’s configure your Agent’s settings to fit your needs.
Configure Agent Settings
This page allows you to manage and customize the backup settings for each Agent.
Your SIRIS 2 device allows you to fully customize the settings for each of your Agents. By default, your
Agent’s settings are not fully configured.
Please take the time to review of all of the settings available on this page, and set them to fit your needs.
Detailed explanations of each setting can be found within the SIRIS 2 interface.
Before proceeding with your first backup, it is recommended that you at least adjust the following settings:
Backup Interval: Recommended: 60 minutes
Offsite Synchronization Interval: Recommended: Once a day
Local Retention: Recommended Intervals
Retention Operation
Time Frame
Intradailies to Dailies
5 Days
Dailies to Weeklies
1 Weeks
Weeklies to Monthlies
Never
Delete Local
After 2 Months
Offsite Retention: Set to your specific needs.
NOTE:If utilizing Time-Based Retention, these settings will be locked.
For more information on our retention policies, see the “Offsite Cloud Billing Policies”
document on the Datto Partner Portal.
Backup Schedule: Recommended: During Work Hours i.e. M-F 8-6
Volume Level Backup Control: Ensure your are backing up the disk(s) required for system
restoration.
TIP: Clicking
will push that setting to all Agents on the device.
‑­­ 8 ‑
Protect
Take Your First Backup
Now that your Agent is properly configured, you can initialize your very first backup!
Click
next to your newly added Agent.
After Configuring the Windows Share and Preparing the Image, a blue progress bar will appear to show the
progress of your backup.
NOTE:The first backup of a newly protected system may take a significant amount of time to
complete, depending on volume size. Subsequent incrementals will be faster, as only
changes to the data set are captured.
Device Overview
With your first Agent added and backing up, check out the Device Overview page by clicking
you can find a wide variety of pertinent information about your SIRIS 2 device and Agents.
‑­­ 9 ‑
. Here
Protect
Manage Recovery Points
Now that you have taken your first backup, you can view your recovery points by clicking the Manage
Recovery Points link below the Agent’s Hostname.
From this page you can view which recovery points are stored locally and/or in the cloud.
You can also view the sync status of a recovery point, associated screenshot verification images, and
whether a point has been mounted for recovery.
Using
and
or cloud storage.
, you also have the ability to delete individual recovery points from local and/
If not already performed, you can also force the SIRIS 2 appliance to verify the bootability of any particular
recovery point by checking the box next to the recovery point’s date.
You may view a screenshot of the boot screen of verified recovery points by clicking Successful Screenshot
Verified in the status column.
Remove Agent
The Remove Agent link will bring you to the Agent removal page. This page will allow you to permanently
remove all data associated with this Agent, both locally and in the cloud.
To confirm Agent deletion, type “delete my local and cloud data” in the field provided and click
.
Only perform this action when you are 100% sure that data will not need to be recovered.
Show Backup Logs
The backup log shows the list of recent backup activity for this agent.
‑­­ 10 ‑
Synchronize
Synchronize
The synchronization page allows you to easily view the amount of storage you are utilizing both locally and
in the cloud. It also displays the status of the latest syncs for each Agent.
The Datto Academy On:
datto
RoundTrip Best Practices
Datto RoundTrips are often necessary to push
the first backup of a new device, troubleshoot
synchronization issues, or allow a device to catch up
in case off-site backups fall out of sync from the local
device.
This being said, RoundTrip drives are the last step
in the Business Continuity process and should
only be used as a last resort to alleviate off‑site
synchronization issues.
Ac
This page will allow you to perform a RoundTrip sync, which
is a complimentary Datto service that allows you to get large
volumes of data off-site quickly.
If no RoundTrip drive is attached,
displayed.
will be
Clicking
will update the exact amount
of data that you have stored locally and in the cloud. This is
helpful to update the statistics on this page after you delete
a recovery point.
Perform a RoundTrip Sync
adem
y
Before ordering a RoundTrip, it is important to note
how the production machine is running locally. If the
information that is being backed up in a 24 hour
period is more than the bandwidth at the end user
site can handle, then a RoundTrip will not be useful
as there is an infrastructure issue at the end-user site.
If the Datto device is backing up efficiently, in most
cases the device will sync off‑site without the use of
a RoundTrip.
Datto recommends that you monitor your backups
for two weeks to ensure that everything is running
efficaciously and then, if necessary, use a RoundTrip
to catch up off‑site.
For more in-depth information on RoundTrips go to:
To start a RoundTrip Sync, connect a Datto RoundTrip, or a
personal HDD drive (250GB+), to the SIRIS 2 device via one
of the available USB 3.0 ports on the device.
academy.dattobackup.com/ss-require
Click
, select the appropriate drive, and follow the on-screen instructions to sync the
local data to the drive. Further details on the RoundTrip process can be found in the RoundTrip User Guide
that is included with every Datto RoundTrip. It can also be downloaded from the User Guides section of the
Datto Partner Portal.
After syncing local data to the RoundTrip drive, promptly ship it to the Datto RoundTrip department.
Drives should be sent to one of the following addresses based on location:
USA
DirectLink Technologies Center, Inc.
ATTN: Datto RoundTrip Team
2561 Bernville Rd.
Reading, PA 19605
‑­­ 11 ‑
Canada
Peer 1
ATTN: RoundTrip Dept
20 Pullman Court
Toronto, ON M1X1E4
Restore
Restore
This page is used to perform local file restores, launch local virtualizations, image USB BMR environments,
and export virtual images. It will also display all active restorations.
To start a recovery, simply choose the Agent you need to restore, select which recovery type is required,
and then choose the recovery point that you want to recover from.
NOTE:All restore options can only be performed via recovery points that are stored locally on the
SIRIS 2 device.
File Restore
Datto SIRIS 2 devices can mount the contents of local recovery points on the device for quick access to
local files.
After selecting your desired Agent and recovery point, click
.
File Restores will always mount recovery points to a CIFS/Samba file share. You have the option of enabling
access to files via the web.
Select your desired options and click
.
After the share is mounted, the SIRIS 2 interface will provide you with the applicable options for accessing
your data.
When you no longer need access to these files select
‑­­ 12 ‑
.
Restore
Local Virtualization
SIRIS 2 devices are capable of instantly booting local recovery points in a virtual environment on the SIRIS 2
device.
After selecting your desired Agent and recover point, click
Virtualization interface.
to be brought to the Local
Local Options
The Local Virtualization interface presents a variety of options to customize your VM.
CPU Cores
Here you can allocate the desired volume of CPU cores to the local VM.
System RAM
This field allows you to allocate the desired amount of RAM for your virtualization.
NOTE:If a VM leaves less than 4GB of RAM available on your SIRIS 2 device, regular device
operations may not run optimally. Please take this into account when allocating resources to
your VM.
Boot Disk
This option allows you to select the Volume Letter to boot the VM from.
Controller
This option should only be altered if a Local Virtualization fails. If this occurs, adjust the Storage Controller
to match that of the protected machine you are virtualizing. For more information on troubleshooting
virtualization controllers consult Datto Technical Support.
‑­­ 13 ‑
Restore
Network Options
The network adapters option provides different networking modes for the VM.
Disconnected: By default, a virtual machine is configured for the network adapters to be disconnected. This
allows for the Virtual Machines to boot without causing any conflicts with the production instance of the
machine on the local network.
Bridged to the Primary NIC: Bridging the Virtual Machine to eth0 (Primary) NIC of the Datto SIRIS 2
provides the Virtual Machine with live connectivity using the primary NIC of the Datto SIRIS 2.
This allows for setting up routing or bridging between the VM and the rest of the network.
TIP:When bridging a VM’s network adapter to the primary NIC, do not give it the same IP address
as the Datto SIRIS 2 as this will result in an IP Conflict.
Bridged to eth1: Bridging the Virtual Machine to eth1 (Secondary) NIC of the Datto SIRIS 2 provides the
Virtual Machine with live connectivity using the secondary NIC of the Datto SIRIS 2.
NOTE:More Ethernet port options may be available depending on your SIRIS 2 model
Firewalled on a private subnet: This option configures the Virtual Machine for NAT (Network Address
Translation) mode which creates an isolated virtual network with Internet access for the VM on the Datto
SIRIS 2.
NOTE:VMs that have Network Adapters set to be firewalled on a private subnet will have the IP
Address 10.0.2.15. This will allow the VM to have outbound access without conflicting with
the production systems.
Firewalled on a private subnet, with no Internet access: This option configures the Virtual Machine for
NAT (Network Address Translation) mode which creates an isolated virtual network without Internet
access for the VM on the Datto SIRIS 2.
TIP:The VM will boot up with a 169 address by default as it will not be able to reach any DHCP
server. Statically assign an IP address & subnet to configure two or more VMs hosted on the
Datto SIRIS 2 to communicate with each other.
‑­­ 14 ‑
Restore
Local Virtualization: VM Status
After selecting your desired settings, click
to verify the settings for your virtualization. Next, click
to begin the Local Virtualization. It will only take a few seconds to construct and mount the VM,
after which you will be provided with the a toolbar that will allow you to interact with your VM.
: This command will stop the virtualization and will subsequently allow you to unmount the
virtual image from the device.
: Click to restart the VM
: Click to download a remote desktop protocol link to the virtual machine. Open the RDP
file to connect to the VM.
: Click to send a Ctrl+Alt+Del command to the VM
: Send an Alt+Tab command to the VM.
Once local operations are restored, and you no longer need to run your Local Virtualization, simply return to
the Local Virtualization interface for your VM, and click
and Unmount VM buttons.
Bare Metal Restore
A Bare Metal Restore (BMR) allows SIRIS 2 users to restore complete systems to the same, or dissimilar,
hardware based off of the image of a local recovery point.
To begin the BMR process, you first need to image a USB drive with the BMR OS. After choosing your
Agent and Bare Metal Restore on the Restore screen, select
.
NOTE:USB BMR drives are Agent and device agnostic, and can be used for every USB BMR process
you plan to run in the future.
Plug a USB drive into one of the USB ports on the device. Click
to refresh the menu,
choose the USB drive, and click
. The imaging process will take a few moments to complete.
NOTE:The BMR imaging process will erase all data on the USB attached storage.
The remainder of the USB BMR process will be handled through the interface of the target machine.
For a full walkthrough of the USB BMR process, please consult the USB Bare Metal Restore User Guide
that came with your device or head to the associated Datto Academy Article using the following URL:
academy.dattobackup.com/usbbmr
While the USB BMR process is highly recommended, you may also perform a PXE BMR from the SIRIS 2
device. A full walkthrough of the PXE BMR process can be found on the Datto Academy.
‑­­ 15 ‑
Restore
Export Image
SIRIS 2 devices are capable of exporting the native VMDK and VHD files for each local recovery point.
These files can be shared on a local Windows share, imported into other hypervisors, or held on USB media
for a higher level of backup redundancy.
to be brought to the Export Image page.
After selecting your recovery point, click
Choose your desired options of exporting and file format and click
:
Windows Share: Places the desired file format on CIFS/Samba and NFS shares that can be accessed
over the local network. After you’re done with your files, select
.
USB: You may export the VMDK or VHD file directly to a USB media connected to the device.
After choosing your desired file format, you may choose one of two modes of transfer:
Expand Image to Disk: This mode will copy a single image to your external disk and expand it
to the full size of the disk. The image will be resized to the minimum possible size to optimize the
transfer.
Copy Images to Disk: This mode will simply copy all the images as-is to your external disk along
with the VMDK headers. Warning: This mode will not resize the images.
After selecting your desired mode, select the volume you would like transferred to the USB media and
click
.
ESX: You may export the VMDK of the chosen recovery point directly into an ESX environment from the
SIRIS 2 interface. After selecting ESX, input the appropriate ESX credentials and click
After your credentials have been verified, check Create VM, select the desired CPU and RAM allocations
for your virtualization, and click connect to access your virtualization.
NOTE: Direct export from the SIRIS 2 interface is only supported for ESX Version 5.0 with API access.
.
For more details on the ESX export process, see the associated Datto Academy Articles:
ESX 5.0.0: academy.dattobackup.com/ESX500
ESX 4.1 and newer: academy.dattobackup.com/ESX
‑­­ 16 ‑
Advanced
Advanced
Advanced Device Status
Global Screenshot Queue
The Global Screenshot Queue shows the queue of all recovery points that are pending Screenshot
Verification. Users can utilize this page to remove pending recovery points from their queue, or clear the
queue entirely, if so desired.
Hardware Information
This will display detailed information about your SIRIS 2 device.
Drive Status
This displays the ID# of your device’s drives as well as the current running temperature.
TIP:Clicking
will turn the drive activity lights on or off for your device.
ZFS Subsystem Status
This section displays advanced information on the status of your device’s file system. This information can
be utilized for advanced troubleshooting.
‑­­ 17 ‑
Advanced
Network Attached Storage
SIRIS 2 appliances have an integrated Network Attached Storage (NAS) feature. Using the NAS feature, you
can quickly add shared volumes to your local network that will be backed up in the cloud.
NOTE:NAS shares are not backed up incrementally.
To create a new NAS share, simply enter your desired name (alphanumeric, no spaces) and click
.
After the share is created, you can customize the permissions and sharing options for the NAS share.
Users: You can designate which local user accounts can access the share. For more information on adding
local accounts to your SIRIS 2 appliance, see Local Users/Contacts on page 20.
: Change the name of the NAS share.
: Makes the share browsable with full read, write, and execute permissions for all users with
access to the local subnet.
NOTE:If you want to transition a NAS share back to private, user permission will need to be added
again.
: Remove the share from the local network, as well all associated local and cloud volumes.
systems.
: Allows for NFS (Network File Share) access to a share, primarily in use with Linux & Apple
: Allows for Storage of Time Machine Backups for Apple Systems.
‑­­ 18 ‑
Advanced
Exchange Granular Restore
Through a strategic partnership with Kroll OnTrack, Datto SIRIS 2 devices are capable of performing
granular recovery of mailboxes and workstations for MS Exchange and SharePoint.
As a part of your monthly service, you will gain access to the Kroll OnTrack page, where you can download
the OnTrack software and obtain your first 45 day license.
Detailed step by step instructions on installation and usage of Kroll OnTrack PowerControls can be accessed
via the Datto Knowledge Base article link on the page.
NOTE:Kroll OnTrack Licenses will need to be renewed every 45 days.
Backup Insights
Backup Insights is a comparison tool that displays data changes between local recovery points for a given
Agent. This tool simultaneously mounts two points and calculates the differences.
To get started, select the two recovery points you want to compare, and select
.
The recovery points will be mounted and the comparison will be rendered. This may take a moment.
The resulting comparison will display every file that was modified, added, and/or removed between the two
snapshots of this Agent.
You can restore either version by clicking the filename displayed, or dragging the file to the local system
you are accessing the SIRIS 2 interface from.
Legacy Interface
This link will bring you to the original SIRIS interface before September 12th, 2013.
‑­­ 19 ‑
Configure
Configure
Local Users/Contact
Here you can add new users and manage the permission of those users.
NOTE:Only users that have Web Access Enabled will be able to access the SIRIS 2 interface via
remote web or over the LAN. Users without web access enabled will still be able to access
the device directly, as well as interact with private NAS shares.
You may also update your Device Registration and Support Contact information, if necessary.
Networking
The Network Settings page allows you to customize the networking options for your device to your
needed specifications.
The Network Settings page is broken down into seven sections:
•
•
•
•
IP Settings
DNS Servers
Hostname
Windows Networking
• NTP Servers
• VNC
• SNMP
‑­­ 20 ‑
Configure
IP Settings
Configures the Datto device NICs, IP Address, Netmask Gateway, and IP Mode.
DNS Servers
Configures DNS information for the Datto device. In a domain environment, you may enter in the FQDN
for DNS Search Domain so that the Datto can protect machines by their host names in the event that they
have dynamic IP addresses.
TIP:It’s a good idea provide at least one remote DNS server (e.g. Google’s 8.8.8.8). In the event
that a disaster occurs to the local DNS Server the Datto SIRIS 2 will be able to use the remote
DNS Server to resolve dattobackup.com so that it may be accessed remotely to Virtualize the
local DNS Server (if protected).
Hostname
This field allows you to set the hostname of the Datto SIRIS 2 device.
TIP:As hostnames appear in the Datto Partner Portal’s Device List, you may find it useful to name
your devices with a naming convention that helps identify the customer, company, and/or
network that it is protecting.
Windows Networking - Workgroup Mode
This field is where the Datto SIRIS 2 can be joined to a domain.
TIP:Datto suggests to leave the SIRIS 2 devices in workgroup mode. This is so that the device is
not dependent on anything with the local domain during disasters.
NOTE:The option to join a SIRIS 2 device to a local domain is provided specifically for deployments
where the NAS feature with domain authentication credentials will be used.
NTP Servers
This is where NTP Server(s) can be configured. Default value of ntp.dattobackup.com is sufficient in almost
all scenarios. ntp.dattobackup.com is synced with pool.ntp.org.
TIP:Changing the NTP Server may be useful in deployments where the local domain’s time is askew
by five minutes or more as a result of not being synchronized with a remote NTP Server.
VNC
This allows you to change the VNC password for the Datto device. The default password for Datto SIRIS 2
devices is: Northern
SNMP
SNMP provides basic system stats that can be monitored using many common network management tools.
Enabling traps allows this device to proactively send alerts when issues occur.
Click Enable SNMP & enter your SNMP Management Server & Community string.
Click
to complete SNMP configuration.
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Configure
Off-Site Synchronization
This page allows you to customize a wide variety of options regarding your off-site backups and how they
are synced with Datto’s Cloud.
Off-Site Sync Speed Limit
Controls the default speed that your SIRIS 2 device can send data off-site.
TIP: Clicking
will automatically set your default
speed limit to 50% of the bandwidth detected by the
device.
NOTE:Your device will utilize as much bandwidth that it is provided. Allocating excessive bandwidth
can potentially affect the speed of your local network.
Off-Site Sync Scheduling
You may use the check boxes, pull-downs and fields to set a granular schedule to throttle the amount of
bandwidth that the SIRIS 2 will utilize at specific times during the week. Without a schedule in place, your
device will constantly backup using your default speed limit.
TIP:Typically, users will throttle transfer speeds during business hours, so data can stay synced
without affecting bandwidth speeds during regular operations.
NOTE:The Ideal Case Daily Sync Transfer Amount will be adjusted according to your bandwidth
speed limit and your bandwidth schedule.
Pause Off-Site Sync
Pause your off-site backups for a specified period of time, or indefinitely, if so desired.
Concurrent Off-Site Sync
Choose how many Agents you would like to transfer off-site simultaneously. Syncing more Agents at once
can streamline bandwidth consumption, but may result in individual Agents syncing slower.
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Configure
Device Settings
Utilize this page to configure backup settings that will affect all of the Agents associated with this device.
Concurrent Backup Settings
Here you can choose the maximum amount of concurrent backups that will be sent off-site at a given time.
Schedule Offset
Backup schedules for all Agents can be off-set up to 55 minutes in the event the backups conflict with other
scheduled tasks on the protected systems.
For example: If two backups are being sent off-site at the top of the hour, (i.e. 1:00PM, 2:00PM) a
15 minutes backup offset will cause backups to be sent off-site every hour, but with 15
minutes in between (i.e. 1:00PM & 1:15PM, 2:00PM & 2:15PM, etc).
Advanced Alerting
This feature is designed to streamline alerting by preventing repeat email notifications if the same error
occurs multiple times in one day for a given Agent. A daily digest email is sent at the end of each day,
detailing all alerts generated in the past 24 hours. Turning on Advanced Alerting also enables a new Alert
Report in the SIRIS interface which gives a complete historical view of all alerts generated, broken down
agent-by-agent.
Disable Screenshots
This prevents the local device from performing any screenshot verifications on recovery points across all
Agents.
Custom Email Alerts
Using the variables provided, you have to the ability to create custom subject lines for your alerts emails.
Simply add in your desired language and text variable(s) into the text string in the fields provided and
click
.
Customize
You can change the background of your SIRIS 2 interface using the stock images provided, or upload your
own custom images to your device and click .
TIP:For best results, upload images with an aspect ratio of 16:9.
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Reports
Reports
Backup Report
The Backup Report displays a historical record of various activities for your device.
Broken down by Agent, you can view the amount of times and the success rate for the following backup
operations within a specified time frame.
• Screenshots (% Successful)
• Forced Backups (% Successful)
• Scheduled Backups. (% Successful)
NOTE:The time-frame can be adjusted using the pulldown menu at the top right.
Using
, you can generate the list of occurrences for a particular Agent activity. You may also download
this list as a .csv file for your own records using
.
You can review the latest screenshot and last successful backup for this agent, as well.
Alert Report
The Alert Report shows full details for all of the alerts that have occurred for the Agents on your device.
Total: The total amount of times this particular alert has occurred on the device.
Last 24 Hours: The total amount of time this particular alert has occurred in the last 24 hours.
NOTE:This report is only available if Advanced Alerting is enabled on the Device Settings page.
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Reports
Continuity Audit
The continuity audit is a more comprehensive way of looking at all of your backups and screenshots.
For each Agent’s recovery point, the Continuity Audit shows
• Whether that recovery point is local, in the cloud, or both
• Whether or not there is a screenshot taken for that point, or whether a screenshot is queued
• The local and cloud retention settings on the device as they looked when the backup was taken.
The Continuity Audit allows you to set a custom date range for which recovery points are displayed.
The Export to CSV feature outputs all backups in the specified time period into a single speadsheet file.
Next Steps
Now that your Agent(s) are installed, configured, and backing up to your device, your SIRIS 2 device is all
set for now. That said, we highly recommend that you familiarize yourself the Datto Academy
(academy.dattobackup.com) and take the provided quizzes to ensure that you are well versed on your SIRIS
2 device, its features, and the wide variety of disaster recovery methods that are available to you.
Also, you can take your training to the next level by participating in a Datto Academy Advanced Training
Seminar. For more information, please consult your Datto Sales Executive.
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© 2015 Datto, Inc
Datto devices use the jointly
designed ShadowSnap agent
to capture data change on
Windows systems.