Roberto Vitali, Italy presentation

CITIES WITHOUT BORDERS – TOURISM WITHOUT BORDERS
ALANYA 26 NOVEMBER 2011
A LITTLE STORY & BEST PRACTICE
OF
ACCESSIBLE TOURISM
IN ITALY
Member of
Roberto Vitali President
lunedì 12 dicembre 11
1
ITALIA PER TUTTI
ITALY FOR ALL
•
positive aspect
negative aspect
•
first national campaign about
tourism accessible
•
only depressed area (over all
south Italy)
•
objective information not
declaration of accessibility
•
collection with too much
information (not usable/confusion)
•
over 7.000 turistic structure
detected (hotel, restaurant,
museum
•
project not structured in the
tourism system
•
association persons with disabilities
involved
•
was not a multi year plan
Member of
Roberto Vitali President
lunedì 12 dicembre 11
2
CARE Accessible Cities of European Regions
Only the town able to meet the most demanding needs will be able to welcome everyone
•
positive aspect
•
•
•
•
system between 16 partners
not only collection of
information about accessibility
but development of tourist
routes
association for disable people
involved
charter of the hospitable cities
•
Five recomendation for cities or touristic
system(output)
•
training staff to welcome and
hospitality
•
improve the quality of the
information
•
improve access to the cities
•
improve the access to the public
transport
•
enhance its identity
Member of
Roberto Vitali President
lunedì 12 dicembre 11
3
VENEZIA City for all
Only the town able to meet the most demanding needs will be able to welcome everyone
•
positive aspect
•
develop strategy for make
accessible a heritage city
•
not only collection of information
about accessibility but
development of tourist routes
association for disable people
involed
•
•
negative aspect
•
lack of involvement of enterpises in
the tourist accomodation
•
low capacity of accomodation in
accessible rooms
•
constraints of monument
initiative from a public
administration (Comune di
Venezia)
Member of
Roberto Vitali President
lunedì 12 dicembre 11
4
SPECIAL WELLNESS
Un Benessere Speciale - Emilia Romagna Region
• positive
• son
aspect
of Care project
• Spas
and Wellness center in
Emilia Romagna was
involved
• first
commercial experience
in accessible tourism
• negative
• there
year
aspect
is no continuity, only 1
• project
not supported with
educational for TO or
Journalists
• presentation
of this project
only in internet
Member of
Roberto Vitali President
lunedì 12 dicembre 11
5
TURISMABILE
Piemonte Region for all
•
positive aspect
•
negative aspect
•
association of persons with disabilities
involved
•
autocertification accessibility
•
absence of data base with information
about accessibility
•
project from public administration
•
pluriennal project (start in 2005 in
occasion of IX Olimpic Winter Games)
the project is active
•
Realized Educational Tour for stakeolder
and opinion leader
•
counseling services for improving
accessibility in hotel
Member of
Roberto Vitali President
lunedì 12 dicembre 11
6
ALTO ADIGE FOR ALL
•
positive aspect
•
pluriennal project (was start in 2008)
•
developed from a cooperative
between disabled persons
•
objective informations
•
informations disponible for free
•
not only collection of information
about accessibility but development
of tourist routes
•
negative aspect
•
the project development depend from
public grants
•
dont have a business vocation
Member of
Roberto Vitali President
lunedì 12 dicembre 11
7
ITALIAN GOVERNMENT
COMMITMENT
•
after Italy for all no other national projects take place
•
in 2010 start national Committee for promotion the accessible tourism
•
20 national expert in different field of tourism
•
developes e publishes the Manifesto of Accessible Tourism (ENAT signed him this
year in March in Gitando.all)
•
from June the Manifesto was included in the national law for tourism
•
the Ministry has promoted in OMT the subscription of this Manifesto from all the
members
•
the Brasilian Minister of Tourism want subscribe the Manifesto
Member of
Roberto Vitali President
lunedì 12 dicembre 11
8
GITANDO.ALL
FREE OF...
2012 MARCH 22-25
•
private investments
Results 2011
•
pluriennal project
•
32.500 visitors 2011
•
tourism & tourism for all
•
250 exibitors
•
from regional to european context
•
50 buyers
•
100 sellers
•
•
•
connect buyers and sellers
pubblic administration involved
business oriented
For 2012 more objectives
•
workshop with 100 european buyers
•
european meeting of accessible tourism
•
international partecipation as exibitors
Member of
Roberto Vitali President
lunedì 12 dicembre 11
9
V4A QUALITY BRAND
ACCESSIBLE TOURISM
•
www.villageforall.net - all the info about our
accessible touristic facilities
•
patronage of FISH - FAITA - Ministry of Tourism ENIT -National Agency of Tourism
•
our expert checked the structures
•
objective information
•
training the staff
•
make annual inspection
•
provide consulting for technical departments
•
fournish consulting to companies who produces
accessible products
•
prepare PEBA (Masterplan of accessibility)
www.villageforall.net
Network of 31 accessible touristic facilities in Italy
& Croazia
This system is able to work in every country for
the costumer from every nationality
Member of
Roberto Vitali President
lunedì 12 dicembre 11
10
THANK YOU
FOR YOUR ATTENTION
for ask information
[email protected]
Member of
Roberto Vitali President
lunedì 12 dicembre 11
11