texas workers` compensation update
Transcription
texas workers` compensation update
TEXAS WORKERS’ COMPENSATION UPDATE Developments Impacting the Texas Workers’ Compensation System October 30, 2014 Commissioner Brannan Delivers Keynote Speech at ICT Workers’ Comp Conference On September 18, 2014, Commissioner of Workers’ Compensation Ryan Brannan delivered the keynote speech at the Insurance Council of Texas’ 2014 Workers’ Compensation Conference. Brannan replaced Rod Bordelon who retired at the end of August 2014. Commissioner Brannan acknowledged and thanked former Commissioners Albert Betts and Rod Bordelon for all of the work that they did to make the Texas system a model for other states. Brannan said that he plan on continuing the hard work of Betts, Bordelon and DWC staff. Brannan noted that the Texas workers’ compensation system turned 100 years old last year and is doing well. “We have seen significant improvement with the performance of the system since 2005,” said Brannan. Commissioner Ryan Brannan Claims Are Down, Employer Participation is Up and More Carriers are Writing Insurance in Texas Commissioner Brannan reported that there are fewer claims in the Texas workers’ compensation system. “We have seen a 33 percent decrease in non-fatal workplace injuries since 2003,” said Brannan. “Fewer on the job injuries means safer workplaces for Texas employees and lower costs for Texas employers.” Brannan reported that we have seen lower workers’ compensation insurance costs for Texas employers. He noted that the lower costs has resulted in more employers buying workers’ compensation insurance policies. The commissioner said that workers’ compensation premium rates have declined 50 percent. “The number of non-subscribers has decreased from 38% in 2004 to 33% in 2012,” said Brannan. Currently, 75 percent of Texas employers are in the Texas workers’ compensation system while 20 percent of nonsubscribers provide some other coverage for their employees.” Brannan reported that with system costs down, workers’ compensation insurers are able to make an underwriting profit. He noted that as a result of the ability to make an underwriting profit, more insurance carriers are writing workers’ compensation policy in Texas. Medical Costs Are Down and Fewer Prescription Drugs Are Being Taken by Injured Employees Commissioner Brannan reported that system medical costs are down and a fewer dangerous prescription drugs are being prescribed to and taken by injured employees. The commissioner noted that there has been significant reduction in medical costs since 2001. Continued on Page 8. Copyrighted Publication of the Insurance Council of Texas The Insurance Council of Texas (ICT) has been following several significant developments that impact the Texas workers’ compensation system. The following developments are reported on in this edition of the Texas Workers’ Compensation Update newsletter: Articles Page Number Commissioner Brannan Delivers Keynote Speech at ICT Workers’ Comp Conference 1 Message from the Executive Director of the Insurance Council of Texas 6 Centers for Disease Control Establishing Ebola Alert Team; Care Instructions Changed 10 State Health Commissioner Says Texas Health System Well Prepared to Deal with Ebola Threat 14 Gov. Perry Calls for Travel Ban from Ebola Outbreak Countries 15 TDI Publishes Workers’ Compensation Health Care Network Report Card 16 Workers’ Compensation News Briefs 23 TDI Publishes Report on Dispute Resolution Trends: The Number of Disputes Have Dropped 25 DWC Determines Discount and Interest Rates for October 1, 2014 Through December 31, 2014 27 Spotlight on a Texas Insurance Industry World War II Veteran: Don Manthe 28 Over-the-Counter Pain Medications are more Effective for Acute Pain than Prescribed Painkillers 37 Featured Articles Commissioner Brannan Delivers Keynote Speech at ICT Workers’ Comp Conference Page 1 Message from the Executive Director of the Insurance Council of Texas: The Texas Workers’ Compensation System Ten Years Later Page 6 TDI Publishes Workers’ Compensation Health Care Network Report Card Page 16 Workers’ Compensation News Briefs Page 23 TDI Publishes Report on Dispute Resolution Trends: The Number of Disputes Have Dropped Page 25 Spotlight on a Texas Insurance Industry World War II Veteran: Don Manthe Page 28 Column: DePaolo’s Work Comp World – Ebola and Workers’ Comp Page 40 DWC Proposes Amendments to Medical State Reporting EDI Rules Page 48 Are You Ready for Medical Marijuana? Understanding the Medical, Legal, and Liability Implications for Insurers Page 52 What If the Terrorism Risk Insurance Act is Not Renewed? Page 63 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 2 Articles Page Number Column: DePaolo’s Work Comp World – Ebola and Workers’ Comp 40 NCCI Proposes Decrease for Workers’ Compensation Loss Costs in Texas 42 Division of Workers’ Compensation Announces Recent Enforcement Actions 45 TDI Considering Amendments to the Independent Review Organization Rules 46 DWC Finalizes Revisions to Two Forms 47 DWC Proposes Amendments to Medical State Reporting EDI Rules 48 Are You Ready for Medical Marijuana? Understanding the Medical, Legal, and Liability 52 Implications for Insurers Stone Loughlin & Swanson’s Workers’ Compensation Case Law News Shorts 57 Business Insurance Reports Terrorism Insurance Rates Decrease as Demand for Coverage Increases 60 What If the Terrorism Risk Insurance Act is Not Renewed? 63 DWC Proposes Lifetime Income Benefits Rule 68 Significant Texas Case Law Update From WorkCompCentral 71 TDI Insurance Fraud Prosecutor Named for Dallas County 74 Division of Workers’ Compensation Issues Call for Presenters for 2015 Texas Safety Summit 75 New Online Form Option Helps Employers Comply with State Workers’ Comp Requirements 75 Workers’ Compensation Events Calendar 79 Navigating ICT’s Newsletter Is Easy Did you know that you can navigate ICT’s workers’ compensation newsletter by clicking on the page number located in the table of contents? Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 3 TEXAS WORKERS’ COMPENSATION UPDATE A Copyrighted Publication of the Insurance Council of Texas Albert Betts, Jr., Executive Director Steve Nichols, Manager, Workers’ Compensation Services and Newsletter Editor [email protected] Cynthia Haywood, Assistant Newsletter Editor [email protected] The Texas Workers’ Compensation Update, published by ICT Services, Inc., is Texas’ premier source for news on developments in the Texas workers’ compensation system. The newsletter includes articles written by Insurance Council of Texas staff and contributing authors who have extensive experience with the Texas workers’ compensation system. The views expressed in articles that have been contributed to the newsletter do not necessarily reflect the views, opinions, or position of the Insurance Council of Texas or its member companies. Subscription Price: $150 per year for electronic subscription No Cost for ICT Members and Associate Members Comments and Inquiries: Please send all comments or inquiries to Steve Nichols at the following address, telephone number, or above referenced Email address: ICT Services, Inc. P.O. Box 15 Austin, Texas 78767-0015 Phone 512/ 444-9611 ● Fax 512/ 444-0734 Available as an electronic publication only. Navigating ICT’s Newsletter Is Easy Did you know that you can navigate ICT’s workers’ compensation newsletter by clicking on the page number located in the articles table of contents at the beginning of the newsletter? Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 4 ADVERTISEMENTS INDEX Advertiser Page Number Insurance Council of Texas 2015 Workers’ Compensation Seminars 20 Insurance Council of Texas Workers’ Compensation Publications Available to Members 20 Happy Thanksgiving from the Staff of the Insurance Council of Texas 21 EK Health 22 The Insurance Record 24 The National WWII Museum 34 Smith & Carr, P.C. 35 Thornton Law Firm 36 Thompson Coe 38 WorkCompCentral 39 Flahive, Ogden & Latson 43 Downs Stanford, P.C. 44 myMatrixx 50 Progressive Medical 51 PRIUM 56 Stone Loughlin & Swanson, LLP 58 WellComp 59 Burns Andeson Jury & Brenner, LLP 61 UniMed Direct 62 GENEX 65 JI Companies 66 Jopari Solutions 67 The Texas Committee on Insurance Fraud 69 ODG Treatment in Workers’ Comp 70 Coventry Workers’ Comp Services 72 Mitchell SmartAdvisor™ Solutions 73 Property Casualty Insurers Association of America 76 Claims Litigation & Litigation Management Alliance (CLM) 78 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 5 Message from the Executive Director of the Insurance Council of Texas The Texas Workers’ Compensation System Ten Years Later Next year will mark the ten year anniversary of the last set of major reforms in the Texas workers compensation system. As we reach this milestone, I think all industry participants need to look back and reflect on how different the workers’ compensation system is today as compared to 2005. While today’s workers’ compensation system may be far from perfect, it is “light years” ahead of where it was ten years ago in terms of stakeholder conflict, turmoil, regulatory approach, and uncertainty in expectations for stakeholder behaviors. If you were around in 2004, during the Sunset Review of the former Texas Workers’ Compensation Commission (TWCC), you may recall a series of contentious hearings in which no stakeholder group-labor, insurance carriers, employers, healthcare providers, or injured workers- expressed support for the TWCC or happiness with the workers’ compensation system. Albert Betts, Jr. Ultimately, the Texas Sunset Commission report recommended a serious of sweeping changes for the TWCC and commented on the concerns with the system which included: the high cost of workers’ compensation insurance coverage, rising medical costs and utilization, limited access to quality medical care, and poor return to work outcomes for injured workers. The Sunset report also raised questions about the performance of the TWCC as the administrator of key parts of the system, including oversight of the benefit delivery system, ensuring fair and reasonable reimbursement for health-care providers, and resolving disputes in the system. During the 2005, 79th Legislature, the Sunset report ultimately formed the basis for sweeping changes to TWCC and to the workers’ compensation system. Most significantly, the TWCC was abolished and its regulatory functions were moved to the Texas Department of Insurance. The new regulatory agency, within the TDI, was renamed the Division of Workers’ Compensation. Also, instead of a six member board of commissioner, the DWC was led by a single Governor appointed commissioner. Other changes led to the creation of workers’ compensation networks, medical treatment guidelines, changes to preauthorization, a drug formulary, and revamped fee guideline structures for medical providers and hospitals. Ten years later, the Texas workers’ compensation system is viewed by many across the nation as a model for reform and stability. Among the system improvements: employer’s workers’ compensation premiums have been drastically reduced; medical costs have declined from among the highest in the nation; improved access to care for injured workers; declining injury rates; more injured employees returning to work sooner with fewer days off; and increased employer participation in the system. The DWC has become much more effective as the regulator of the system, and although the industry does not always agree with the agency’s actions, there is a sense that we at least have an opportunity to engage in meaningful discussion of our concerns and issues. Most importantly, for all system stakeholders, whereas Texas was once a system viewed as a model of dysfunction, our workers’ compensation system is now noted for its successes. Does that mean there is no room for improvement? Of course not. There are always changes that can be made to make the system work even better for all stakeholders and we, as members of the insurance industry, should continue to work to improve the system where possible. The ultimate goal remains to Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 6 ensure that when an employee suffers a workplace injury that he or she receives the appropriate medical care with the goal of enabling that person to return to gainful employment as soon as possible. We should continue to work towards that goal but at the same time appreciate how far our workers’ compensation system has progressed in the last ten years. Albert Betts Executive Director, Insurance Council of Texas About the Insurance Council of Texas The Insurance Council of Texas (ICT) is a multi-purpose, non-profit trade association of property and casualty insurers writing business in Texas. ICT's purpose is to provide a mechanism through which our members and associate members can collectively represent their interests in the regulatory process and stay abreast of those events that affect the business of insurance in Texas. ICT does not lobby, but follows the legislative process and reports to the membership on important legislative initiatives and changes in insurance law. We are regular participants in regulatory matters and employ an active committee system to guide our involvement. Membership in ICT is open to all property and casualty insurance companies operating in Texas. At present, our ranks include over 450 companies that are diverse in size, product line, and method of distribution. The diversity in membership is reflected in the composition of our board of directors which in turn strengthens the leadership of the association. Associate membership is available to any person, firm or corporation which provides services to property/ casualty insurance companies and whose interests are aligned with those of the industry. Admission to associate membership is at the discretion of the Executive Director. Associate members are not eligible to vote, but receive all of the other benefits of membership including the many bulletins, special announcements, and newsletters published by ICT. ICT represents its members at regulatory hearings effecting residential property and private passenger and commercial auto, and workers' compensation insurance. ICT's committee members and board of directors play an active role in developing regulatory proposals as well as our responses to issues effecting the member companies. Visit ICT online to learn more about what we do for the Texas property and casualty insurance industry. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 7 Commissioner Brannan Delivers Keynote Speech at ICT Workers’ Comp Conference Continued from Page 1 “A 16-state study of medical costs by the Workers’ Compensation Research Institute compiled in 2001 reported that Texas was among the states with the highest workers’ compensation medical costs in the nation,” said Brannan. “By 2011, Texas’s medical costs were almost 23 percent below the median costs among those same 16-states which included Florida, Pennsylvania, Louisiana and Illinois.” Brannan reported that Texas is continuing to see fewer Opiod drugs prescribed to injured employees in Texas since the adoption and implementation of the Pharmacy Closed Formulary in January of 2011. “We have seen a 10 percent decline in the total number of prescriptions in the Texas workers’ compensation system while there has been a 15 percent decline in total pharmacy costs due to the adoption of the Pharmacy Closed Formulary,” said Brannan. “The formulary has also helped to address the amount of prescription drug abuse in the Texas system and help save lives while producing a more effective workforce.” Brannan said, “Despite the lower medical costs, injured employee access to medical care has improved – we have seen the average number of patients per doctor decrease from 18 claims per physician in 2004 to approximately 12 claims per physician in 2013.” Better Return to Work Outcomes and Fewer Disputes Commissioner Brannan reported that there has been improvement in return-to-work outcomes in the Texas workers’ compensation system. He noted that 79 percent of injured employees who are currently receiving income benefits are returning to work within 6 months of their injury as compared to 74 percent in 2004. The commissioner also reported that there has been a significant decline in the number of denial of claims and disputes. “The vast majority of claims – 94 percent – are proceeding through the system without a single dispute,” said Brannan. “Only 6 percent of all claims ever have a dispute arise – we are very proud of that fact and hope to improve upon that number.” Brannan noted that since 2003, there has been a 70 percent decline in the number of medical disputes. He reported that there has also been a significant reduction of the time it takes for a medical dispute to be resolved by the Division of Workers’ Compensation. State of the Texas Workers’ Compensation System and New Initiatives for Further Improvement Commissioner Brannan said, “The state of the Texas workers’ compensation system is very strong which is the result of the hard work of my two predecessors – Albert Betts and Rod Bordelon – and the staff of the Texas Department of Insurance’s Division of Workers’ Compensation.” Brannan noted that even with the strong performance of the Texas workers’ compensation system, there is still room for improvement. The commissioner reported that the Division of Workers’ Compensation will be initiating several initiatives aimed at further improving the performance of the Texas system. “One of the things we are going to be looking at is how to improve workplace safety,” said Brannan. “I would also like to see the number of disputes decline further.” Commissioner Brannan said another area where Texas can improve is decreasing the number of work-related fatalities. He reported that Texas leads the nation in the number of on-the-job fatalities. “493 Texas employees lost their lives while working this past year – we can decrease that number by making the workplace safer,” said Brannan. “To achieve that – we are trying to find ways to reach out to employers, employees, and different associations and find ways to improved workplace safety.” Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 8 Commissioner Brannan reported that the DWC plans on rewarding good workplace safety behavior with Peer Review Awards. He noted that the DWC would like to provide greater exposure for the awardees by obtaining better press coverage for “Peer Review” awards. Brannan asked insurers for their help in recognizing employers with excellent workplace safety and identifying other ways to improve workplace safety. He reported that as commissioner he plans on doing everything he can to emphasize workplace safety. The commissioner noted that the DWC has many resources that employers can tap into for the purpose of improving workplace safety. Commissioner Brannan said another area where the DWC can improve involves injured employee outreach and education. “I recognize that navigating the Texas workers’ compensation system can be both complicated and frustrating for injured employees,” said Brannan. “I have been on the job for six weeks and am barely understanding how it all works – I can imagine how injured employees must feel.” Brannan said the DWC will be doing a lot more outreach to injured employees. He reported that the DWC will be holding “Brown Bag” luncheons for injured employees so that they get to meet the Division staff who can help them get answers to their questions. “I want to look for ways to better inform injured employees about their rights and responsibilities,” said Brannan. “It is not just the DWC’s responsibility to do this – it is also the responsibility of insurance carriers who will be asked by the Division to make sure that their adjusters are properly trained and have the appropriate knowledge of the law and rules.” Commissioner Brannan said insurance carriers need to reinforce the importance of communications with injured employees as a lot of the system friction could be alleviated if there was open and clear communications to injured employees about expectations and requirements. Brannan said the DWC will be looking at ways to continue to streamline the dispute resolution system so that disputes are resolved in a shorter timeframe. He noted that this initiative includes ensuring that the disputing parties have exhausted all attempts to resolve a dispute before they ask the Division to resolve the dispute. “When the Division does attempt to resolve the disputes, we will expect that the parties are adequately prepared to go forward with the dispute resolution process,” said Brannan. “I have directed staff to look at ways to promote low level dispute resolution.” Commissioner Brannan reported that the DWC is in the process of updating interrogatories for claimants and insurance carriers since those interrogatories have not been updated since the late 1990s. The DWC is also looking at ways to improve its efficiency – we are looking at ways to automate forms and receiving electronic records to reduce the flow of paper in the Texas workers’ compensation system. “We may call upon some of you to “pilot” new ideas with us to include finding ways to electronically exchange dispute packets for dispute resolution purposes or creating new “smart” forms,” said Brannan. “As good stewards of state dollars, we owe tax payers to be “lean and mean” as possible.” Commissioner Brannan concluded his remarks by stating that it is his goal to build upon the foundation that my predecessors have provided for the Texas workers’ compensation system to ensure that Texas remains the model for how good legislation combined with thoughtful implementation to produce outstanding results that benefit all system stakeholders. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 9 Texas Workers’ Compensation System Performance Highlights ● 27 percent decline in workplace injury rates since 2004; ● 22 precent decline in workers’ compensation claims filed since 2004; ● 50 percent decline from 2003 through 2011 in workers’ compensation insurance rates; ● Decline in system medical costs from among highest in 2001 Workers’ Compensation Research Institute study to 23 % below study median in 2011; ● Improvements in number employees returning to work, and decline in days off work for those Employees; ● More Texas employers are opting to participate in the Texas workers’ compensation system – the percentage of employers that are non-subscribers decreased from 38% in 2004 to 33% in 2012; ● 10 percent decline in the use of Opioid prescription drugs since the implementation the DWC’s new closed drug formulary which has reduce prescription drug abuse in the Texas workers’ compensation system, saved lives and led to a more productive workforce; ● An improvement in access to medical care due to an increase in the number of physicians treating injured workers. The average number of claims treated per physician has decreased from 18.3 claims per physician in 2004 to 16.1 claims per physician in 2010; ● More employees returning to work with almost 79% of employees currently receiving Temporary Income Benefits returning to work within 6 months compared to 74% in 2004); and ● Employees returning to work faster with the median days off of work reduced from 26 days to 20 days which has reduced system costs. Source: Texas Department of Insurance, Division of Workers’ Compensation April 22, 2014 Written Testimony of Commissioner Rod Bordelon before the Texas House of Representatives’ Business and Industry Committee Centers for Disease Control Establishing Ebola Alert Team; Care Instructions Changed Insurance Information Institute Publishes White Paper on Potential Ramifications the Spread of Ebola Might Have on the U.S. Insurance Industry Two cases of the deadly disease Ebola have been reported in Texas since the death of Thomas Eric Duncan. Two nurses who had been part of the medical team at the Texas Health Presbyterian Hospital in Dallas treating Duncan, have contracted Ebola. The Associated Press has reported that more than 70 hospital staffers were involved in the care of Duncan who died October 8, 2014 after losing his battle with Ebola. The Centers for Disease Control and Preventation (CDC) has said it is monitoring 48 potential contacts. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 10 The Dallas-Morning News reported that the first received a blood transfusion from American doctor Kent Brantly who is an Ebola survivor. Brantly caught Ebola while working in West Africa treating Ebola patients for the North Carolina missionary group. On October 15, 2014, USA Today reported that the CDC announced that the second nurse would be transferred to Emory University Hospital in Atlanta, Georgia for monitoring and treatment. The CDC has reported that the second nurse traveled by air on October 13, 2014, the day before she reported symptoms. Because of the proximity in time between the evening flight and first report of illness of the second nurse the following morning, CDC reached out to passengers who flew on Frontier Airlines flight 1143 Cleveland to Dallas/Fort Worth on October 13, 2014. The CDC asked all 132 passengers on Frontier Airlines Flight 1143 to call the CDC at 1 800-CDC INFO (1 800 232-4636). On October 16, 2014, the first nurse infected with the Ebola virus was transferred to a National Institutes of Health clinical center in Bethesda, Maryland. The second nurse was transferred from Dallas to a special biocontainment unit at Emory University Hospital in Atlanta, Georgia by air ambulance on October 15, 2014. The Texas nurses’ Ebola cases are believed to be the first workers’ compensation Ebola cases in the nation. The Texas Health Presbyterian Hospital in Dallas is a subscriber to the Texas workers’ compensation system. The Risk of Contracting Ebola is Very Low The CDC has reported that the risk for contracting Ebola is very low. People are at risk if they come into very close contact with the blood, saliva, sweat, feces, semen, vomit or soiled clothing of an Ebola patient, or if they travel to affected areas in West Africa and come into contact with someone who has Ebola. CDC Establishes an Ebola Response Team On October 14, 2014, CDC Director Dr. Thomas Frieden announced that his organization was establishing an Ebola response team for hospitals with Ebola patients. Frieden said the team can be sent to any hospital in the United States that diagnoses another Ebola patient, to make sure the local health workers can provide care safely. Frieden described the new response team as having some of the world's leading experts in how to care for Ebola and protect health care workers from it. They would be charged with everything from examining how the isolation room is physically laid out, to what protective equipment health workers use, to waste management and decontamination. CDC Changes Ebola Care Instructions The Dallas Morning News reported that Ebola care instructions at a Dallas hospital and across the country were changed by the CDC on Monday, October 13, 2014. Both Nurses Cured and Released from Their Respective Hospital On October 24, 2014, Nina Pham, the first nurse that contracted Ebola while treating Thomas Eric Duncan, was declared by the National Institutes of Health (NIH) to be Ebola free and was released from the NIH hospital in Bethesda, Maryland. Pham visited President Barack Obama in the Oval Office after being released from the hospital. According to ABC News, the second nurse who contracted Ebola, Amber Vinson, was declared Ebola free and released from Emory University Hospital in Atlanta, Georgia on October 28, 2014 and returned home. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 11 Insurance Information Institute White Paper on Potential Impact of Ebola on the Insurance Industry On October 13, 2014, the Insurance Information Institute (Institute) published a white paper about the potential ramifications the spread of Ebola might have for the insurance industry. The Institute reported that the CDC does not expect the Ebola virus to infect people other than a small number of healthcare workers and others who have had direct contact with the bodily fluids of an infected person. As of October 15, 2014 all but four of the cases were in four countries in Africa (Guinea, Liberia, Sierra Leone, and Nigeria). One was in Senegal, one in Spain, and (as of October 12th) three in the United States. Potential Impact on the Life and Health Insurance Industries The Institute reported that the effects on the Life and Health insurance industries will clearly depend on whether the infected people are insured. Some of those who have died up to now were children and almost certainly did not have life insurance. The Institute reported that even in the unlikely event that the Ebola virus spreads to infect tens of thousands of adults in the United States, the financial impact will likely be quite manageable. This is because perhaps one third of adults in the U.S. have life insurance only through their employment, and the amount is typically equal to one year’s income. Another one third have individual life insurance, with the average death benefit in the $200,000 range. In a typical year life insurers pay about 2 million death claims, so another 100,000 would be only 5 percent more than typical. Moreover, most life insurers are well capitalized, and even the largest life insurers have reinsurance to prevent a surge in death claims from imperiling their solvency, so that the net effect would likely be, at most, a reduction in the profit they would otherwise record. Potential Impact on the Property & Casualty Insurance Industry The Institute reported that the main effect on the Property &Casualty insurance industry would likely be on companies writing Workers Compensation insurance because healthcare workers could be most directly exposed (as happened in Texas and in several African countries). Workers’ compensation pays for the cost of medical care and lost income for people who become ill in the course of their work, and pays death benefits if they die from a work-related cause. The Institute report that it is unlikely that many workers in the main affected African countries have workers’ compensation type coverages. The white paper noted that the latest Swiss Re report indicates that the level of premiums per capita for all non-life insurance coverages combined (not just Workers Compensation) in the three most affected countries is so low as to not be listed. The Institute noted that in the United States workers compensation coverage is nearly universal, but the likelihood of claims is low, assuming that employers and their workers take CDC recommended precautions. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 12 What You Need to Know About Ebola Ebola virus disease (EVD) is a severe, often fatal hemorrhagic disease that first appeared in 1976 in two simultaneous outbreaks. One outbreak was in Sudan and the other was in the Democratic Republic of Congo, in a village near the Ebola River -- from which the disease got its name. The Ebola pandemic in West Africa began in a small Guinea village in March 2014, and is the largest and most complex outbreak of the disease since it was discovered. Humans are not the natural host of Ebola virus, and according to the Centers for Disease Control and Prevention (CDC), the disease has been introduced into the human population through close contact with the blood, organs or bodily fluids of infected animals like chimpanzees, gorillas, fruit bats, monkeys, forest antelope and porcupines. The disease is transmitted from human-to-human by direct contact with the blood, saliva, mucous or other bodily fluids of an infected person – or from contact with contaminated surfaces and materials. Symptoms of Ebola virus infection can take anywhere from 2 to 21 days to appear, and can include sudden onset of fever, fatigue, muscle pain, headache and sore throat. Humans are not considered infectious until the onset of symptoms. As the illness progresses, patients may experience vomiting, diarrhea, rashes, impaired kidney and liver function, and in some cases, the CDC says, both internal and external bleeding. Basic Information About the Transmission of Ebola from the CDC You CANNOT get Ebola through: You CAN get Ebola by: ● Touching the blood or Body fluids of a person who is sick with or has has died from Ebola. ● The air. ● Through water. ● Touching contaminated objects, like needles. ● Through food. ● Touching infected animals, their blood or other. Don’t Worry: Your Chances of Catching Ebola Are Very Low Ebola Information and Resources Comprehensive Factsheet from the Centers for Disease Control and Prevention CDC Website on Ebola Risk of Exposure Signs and Symptoms of Ebola Diagnosing Ebola Cases of Ebola Diagnosed in the United States How to Prevent Ebola Treating Ebola Information for Healthcare Providers Facts, Perspectives on Ebola Pandemic Experimental Treatments and Vaccines for Ebola Advice for Travelers World Health Organization’s Ebola Response Road Map Questions and Answers about Ebola and Pets Insurance Information Institute’s White Paper Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 13 State Health Commissioner Says Texas Health System Well Prepared to Deal with Ebola Threat By Robert Leakey, M.D., State Health Commissioner The Ebola virus doesn't live particularly long once outside the body and can be killed with standard hospital disinfectants. But it’s scary because we've seen the heartbreaking images from impoverished countries in West Africa overwhelmed by Ebola. We are right to be concerned about a disease taking a humanitarian toll on places that lack the resources to prevent its spread. Ebola is one of the many diseases that state and national public health agencies monitor constantly. In a world made smaller by frequent travel, health officials know that diseases across the globe have the potential to affect us all. The good news is that Texas was well prepared long before Ebola landed on our shore. When a Dallas patient became the first Ebola case diagnosed in the United States, a public health process with a history of success kicked into high gear. The Texas Department of State Health Services and our counterparts across the nation have developed practices over the years that have successfully contained measles, tuberculosis, hepatitis, and Middle East Respiratory Syndrome (MERS) to name just a few. Strong working relationships with our local and federal partners are crucial to staying prepared and being able to react quickly. Dr. Robert Leakey, M.D. Texas Commissioner of Health No response to an emergency situation is perfect, and there have been challenges. But this tried and true process is working in Dallas, too. The patient is getting excellent care in isolation, and we’re identifying everyone at risk of possible infection from exposure to this single case of Ebola to ensure no other Texans are exposed. In African countries with Ebola outbreaks, rampant poverty and cultural practices contribute to the spread of the disease. But the primary reason we can be confident that we will stop Ebola from spreading here is the strength of our health system. In the United States, our advantage starts with surveillance and the ability to quickly get information and alerts to doctors and hospitals. Our state public health laboratory in Austin is among 13 in the nation than can test for Ebola, along with a myriad of other diseases. This resource was crucial in the diagnosis of the Dallas case. We can take for granted things as simple as rubber gloves – found in every medical examination room in the United States. This isn't the case in too many poor countries. When our patient tested positive for Ebola, we knew what to do to contain the disease. Teams of public health workers quickly identified even those who had the briefest of contact with the patient. Ebola is spread only through direct contact with blood or other bodily fluids or exposure to contaminated objects, such as needles. It cannot be spread simply by being near someone who is infected, and people become contagious only after they begin to have symptoms. We've identified those who had the type of contact with our patient that could put them at risk of potential infection and will be monitoring them. That includes checking their temperature twice a day to make sure we catch any secondary cases as early as possible. Health workers will check on those individuals daily Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 14 throughout the three weeks it can take for Ebola symptoms to develop. This practice of contact tracing has been developed and refined over decades of public health work involving countless diseases and public health threats. Ebola has caught the nation's attention in a way that very few of the health threats we work on daily do. It's a serious disease with devastating consequences in nations that lack the facilities and resources to fight it. Rest assured that's not the case here. Doctors and hospitals in Texas are well trained and have responded to numerous public health threats over the years. We have a history of successfully containing the spread of disease and protecting the public. I'm confident we'll do the same with Ebola. Gov. Perry Calls for Travel Ban from Ebola Outbreak Countries Outlines New Recommendations on Disease Preparedness and Response On October 17, 2014, Texas Gov. Rick Perry announced the first recommendations issued by the Texas Task Force on Infectious Disease Preparedness and Response. Gov. Perry created the task force, headed by Dr. Brett P. Giroir, earlier this month to assess the state's readiness and ability to respond to Ebola and other infectious diseases. Citing the need to stop Ebola before it comes to the United States, Gov. Perry also called on President Obama to enact an air travel ban from countries affected by Ebola outbreak, a message he conveyed directly to the President yesterday during a telephone call. Gov. Rick Perry Gov. Perry has previously called for enhanced medical screening at all ports of entry, as well as quarantine facilities to ensure public safety. "Air travel is how this disease crosses borders, and it's certainly how it got here to Texas," said Gov. Perry "Based on recent and ongoing developments, I believe it is the right policy to ban air travel from countries that have been hit hardest by the Ebola outbreak, provided there's an exception for aid workers to continue their important work fighting this disease." Among the initial recommendations being made by the task force to enhance our state's preparedness and response to infectious disease are: • Establishment of two Ebola Treatment Centers in Texas; • Establishment of specialized patient transport teams; • Expanded training of infectious disease protocols for health care workers; • More testing labs for infectious disease; and • Increased authority for DSHS chief to issue Enforceable Control Orders. "The Task Force is providing technical recommendations to the operational teams responsible for the Ebola response in Dallas, on topics ranging from decontamination to options for experimental therapeutics," said Dr. Brett P. Giroir, director of the Task Force and CEO of Texas A&M Health Science Center. "The Task Force's objectives are broad, and will require substantial inquiry to completely meet our charge, but there are Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 15 key issues that deserve immediate attention. We are committed to communicating lessons learned, and in turn recommending actions that will ensure Texans' safety and resilience." The recommendations of the Governor’s task force can be found here. TDI Publishes Workers’ Compensation Health Care Network Report Card The Texas Department of Insurance (TDI) Workers’ Compensation Research and Evaluation Group (WCREG) has published the annual report card on the performance of Workers’ Compensation Health Care Networks as required under Chapter 1305, Texas Insurance Code. The report card is the eighth to be published by the WCREG since TDI certified the initial networks in early 2006. Contained in the report card is a comparison of network and non-network claims on a variety of measures, including health care costs, utilization of care, satisfaction with care, access to care, return-to-work outcomes, and health outcomes. The report card also compares the performance of certain political subdivision networks authorized under Section 504.053, Texas Labor Code, with networks certified by TDI and non-network claims. In March 2006, TDI began certifying workers’ compensation networks. There are currently 29 networks covering 254 Texas counties certified to provide workers’ compensation health care services. Among the certified networks, 21 were treating injured employees as of February 1, 2013. Since the formation of the first network, a total of 416,551 injured employees have been treated in networks. Texas Star accounts for 33 percent of all claims that were treated in networks, with the smaller networks treating an increasing share of injured employees. Networks Continue to Show Improvement Overall, the networks continue to show improvements in a variety of measures, including medical costs, return-to-work outcomes, and health outcomes, compared to previous report cards. Generally, the networks produced better lost time, return-to-work, and health outcomes compared to non-network claims. Nonnetwork claims continued to have lower average medical costs than network claims, but by just 0.7 percent, down from 31 percent in 2010. Data used to measure performance of the networks includes: workers’ compensation medical billing and payment data collected by TDI for injuries that occurred between June 1, 2012 and May 31, 2013; results of a survey of these injured employees conducted by the University of North Texas Survey Research Center; and results from a February data call issued by TDI to 29 networks. Network Costs and Insurance Industry’s Appraisal of Network Performance Overall, Networks have improved cost performance relative to non-network. Networks’ average medical cost fell by 7 percent, from $2,915 in 2010 to $2,700 in 2014. Over the same time frame, non-network average medical cost increased by 21 percent, from $2,217 in 2010 to $2,681 in 2014. Continued on next page. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 16 Steve Nichols, manager of workers’ compensation services at the Insurance Council of Texas, said insurers are generally pleased with the performance of the workers’ compensation health care networks. He pointed out that with few exceptions networks generally outperform non-networks in cost, return-to-work and health outcomes. Average Medical Costs of Non-Network and Network Claims Source: Texas Department of Insurance’s Workers’ Compensation Research & Evalution Group Source: Texas Department of Insurance’s Workers’ Compensation Research & Evalution Group Source: Texas Department of Insurance’s Workers’ Compensation Research & Evalution Group Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 17 Nichols noted that according to TDI’s 2014 network report card, most injured workers’ are reporting that they are not having a problem getting the health care that they need. With the exception of three networks, injured employees treated by a network are returning to work at a greater rate than non-network injured employees. Source: Texas Department of Insurance’s Workers’ Compensation Research & Evalution Group Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 18 What Did the WCREG Review and Consider? Network and Non-Network Claims The WCREG calculated medical cost and utilization measures for all 17 network entities at 6 months post-injury for injuries occurring between June 1, 2012 and May 31, 2013. Medical Cost measures are based on payments by insurance carriers to health care providers. Typically, actual payments are less than charges (billed amount). Medical Utilization measures represent the services that were billed for by health care providers, regardless of whether those services were ultimately paid by insurance carriers. The goal of this measure is to calculate actual services delivered by health care providers, not just paid-for services. Other utilization measures that account for the difference between services billed for and services paid for are more appropriate for quantifying the effectiveness of utilization review, and are therefore not addressed in this report. Health care costs and utilization measures were examined across professional health care services, hospital services, and pharmacy services. Source: Texas Department of Insurance’s Workers’ Compensation Research & Evalution Group Professional cost and utilization measures were also analyzed by eleven sub-categories of services (evaluation and management services, physical medicine modalities, other physical medicine services, CT scans, MRI scans, nerve conduction studies, other diagnostic tests, spinal surgeries, other surgeries, pathology and lab services, and other professional services). Similarly, hospital cost and utilization measures were examined separately for in-patient, out-patient hospital services and other types of hospital services. Other hospital services include a broad range of services such as skilled nursing, home health, clinic, and special facilities (including ambulatory service centers). Finally, pharmacy prescription cost and utilization were examined by five drug groups (Opioid prescriptions, anti-inflammatory prescriptions, musculoskeletal therapy drug prescriptions, central nervous system drugs, and other therapeutic drug prescriptions). The network report card can be found on the Texas Department of Insurance website. Information on the networks certified by TDI, their service areas, and contact information can be found at http://www.tdi.texas.gov/wc/wcnet/indexwcnet.html. Remember Safety As You Prepare for the 2014 Holiday Season The U.S. Consumer Product Safety Commission (CPSC) is urging consumers to make safety a factor in holiday decorating. Follow their safety tips for decorating and have a joyous and safe holiday season. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 19 Insurance Council of Texas 2015 Workers’ Compensation Seminars April 8, 2015 Crowne Plaza Austin Hotel 6121 N. IH-35 Austin, Texas April 23, 2015 Crowne Plaza Dallas Hotel 14315 Midway Road Addison, Texas Available to Insurance Council of Texas Members Is your company or firm a member of the Insurance Council of Texas (ICT)? Workers’ Comp If yes, did you know that you can request access to the following publications: Workers’ Compensation Newsletter – the Texas Workers’ Compensation Update; Workers’ Compensation Bulletins, State of the Texas Workers’ Compensation System; Workers’ Compensation Legislative Bulletins, and Access to ICT’s Texas Workers Compensation Appeals Panel Decisions Digest Online Electronic Manual? Workers’ Compensation Bulletins Workers’ Comp Bulletins State of the Workers’ Compensation System DWC Appeals Panel Decisions To Receive Access to These Publications, Contact Steve Nichols at [email protected]. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 20 Happy Thanksgiving from the Staff of the Insurance Council of Texas Each year on the fourth Thursday in November, Americans gather for a day of feasting, football and family. While today’s Thanksgiving celebrations would likely be unrecognizable to attendees of the original 1621 harvest meal, it continues to be a day for Americans to come together around the table—albeit with some updates to the pilgrim’s menu. Thanksgiving Traditions – Traditions are a big part of the Thanksgiving holiday, and every American family has their own way of celebrating. From stuffing the turkey to taking in a football game, there are many holiday traditions observed by Americans. Thanksgiving Meal – From the first Thanksgiving to today's turkey burgers, turkeys are an American tradition dating back centuries. According to the National Turkey Federation, 95 percent of Americans eat turkey at Thanksgiving. Regional twists offer variations on the traditional roasted bird, including coffee rubbed turkey from Hawaii, salt encrusted turkey from New England, and deep fried turkey from the South. Thanksgiving Football Games – Throughout the United States, football on Thanksgiving Day is as big a part of the celebration as turkey and pumpkin pie. Dating back to the first intercollegiate football championship held on Thanksgiving Day in 1876, traditional holiday football rivalries have become so popular that a reporter once called Thanksgiving "a holiday granted by the State and the Nation to see a game of football." Thanksgiving Day Parades – The first American Thanksgiving Day parade was held in 1920, organized by Gimbel's Department Store in Philadelphia, not Macy's as most people believe. The NYC Macy's Thanksgiving Day parade tradition actually began in 1924, and has grown into an annual event of balloons, bands, and floats, enjoyed by more than 46 million people each year in person and on TV. Thanksgiving Wish – Does your family fight over the wishbone from the Thanksgiving turkey? Known as a "lucky break" the tradition of tugging on either end of a fowl's bone to win the larger piece and its accompanying "wish" dates back to the Etruscans of 322 B.C. The Romans brought the tradition with them when they conquered England and the English colonists carried the tradition on to America. Giving Thanks – Last, but certainly not least, Thanksgiving is about giving thanks for the people and blessings of the past year. From premeal prayers to providing holiday meals to the homeless, the holiday is truly a celebration of praise and thanksgiving. Learn More About Thanksgiving at the History of Thanksgiving in the United States. Thanksgiving Day NFL Football Games Schedule. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 21 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 22 WORKERS’ COMPENSATION NEWS BRIEFS Madison, Wisconsin, October 27, 2014 – IAIABC releases its video of the Work Comp The Musical that was presented on October 1, 2014 at their Centinnial Conference in Austin, Texas. New York, New York, October 24, 2014 – The monthly magazine Inside Counsel, formerly Corporate Legal Times, reported that the two Texas nurses infected with Ebola cannot file an action in Texas state court to recover damages since Texas Health Resources, the parent company for Texas Health Presbyterian Hospital, the Dallas hospital where the nurses worked, has workers’ compensation insurance written by Trumbull Insurance Company which is affiliated with The Hartford. Camarillo, California, October 24, 2014 – WorkCompCentral reported that during the course of the Division of Workers’ (DWC) Compensation’s Quarterly Insurance Carrier Meeting on October 23, 2014, Amy Lee, the DWC’s special deputy commissioner for policy and research, said that while stakeholders would like for TDI’s Workers’ Compensation Research & Evaluation Group to take a closer look at a host of issues, including compound drugs, the DWC does not have good data on compounded drugs due to how the data has been reported. Lee announced that the DWC has had several meetings with pharmacy benefit management companies who report the data in an attempt to make sure that the data is reported correctly in the future (Subscription Required). San Diego, California, October 20, 2014 – The Insurance Journal published an article titled “Is Ebola Compensable Under Workers’ Compensation?” and reported that two tests must be satisfied before an illness or disease can be considered occupational and thus compensable under workers’ compensation. First, the illness or disease must be “occupational,” meaning that it arose out of the course and scope of employment. Second, ultimate compensability of an illness or disease is dependent upon the work or occupation of the employee; the illness or disease must arise out of or be caused by conditions “peculiar” to the work. Austin, Texas, October 10, 2014 – Texas Tribune reported that the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) has not collected race data on injured workers’ covered by workers’ compensation insurance for several years even though the Texas Labor Code requires the collection of the data. Texas Tribune subsequently reported that the DWC refused to release records sought by reporter Jay Root. The DWC says the records are priviledged communications between DWC staff and their attorneys. Dallas, Texas, October 2, 2014 – The Insurance Record published a story that reported on the Texas Senate State Affairs Committee’s Sep. 15, 2014 hearing which included a discussion on Texas Mutual Insurance Company’s desire to cut its remaining ties to the state to become a privately owned mutual insurance company. Texas Mutual’s plan was meet by opposition from Senator Troy Fraser R-Horseshoe Bay. Austin, Texas, September 15, 2014 – The Texas Department of Insurance’s Division of Workers’ Compensation recognized the 2014 recipients of the Texas Star Award which honors peace officers, firefighters and emergency medical first responders who have been seriously injured or killed in the line of duty. Governor Rick Perry presented these awards to selected first responders and their families on September 2, 2014. Washington, D.C, August 2, 2014 – The US Drug Enforcement Administration (DEA) published a final rule in the Federal Register reclassifying Hydrocodone combination drugs from Schedule III to Schedule II in the Schedule of Controlled Substances. This federal rule takes effect on October 6, 2014. The Division of Workers’ Compensation subsequently realeased a memorandum reporting that the reclassification action has no direct impact on the application of DWC’s pharmacy closed formulary. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 23 Visit the Insurance Record Online at www.InsRecord.com. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 24 TDI Publishes Report on Dispute Resolution Trends: The Number of Disputes Have Dropped The Texas Department of Insurance’s (TDI) Workers’ Compensation Research & Evaluation Group (WCREG) has published the results of study that analyzed the dispute resolution trends over a 10-year period: 2003 – 2013. The report is available on TDI’s website. Texas Workers’ Compensation System by the Numbers The report is timely in light of a series of articles by the Texas Tribune which alleged that 44 percent of all workers' compensation claims were disputed in 2013, 52 percent in 2009 and 45 percent from 2008 - 2013. TDI’s report noted that the number of initial whole-claim denials and disputes are down 43 percent since 2005. The report also noted that the number of medical disputes fell 70 percent from 2003 to 2013. The WCREG’s report, titled “Income Benefit Disputes in the Texas Workers’ Compensation System 2003– 2013,” also noted that the number of claims with DWC indemnity dispute proceedings at the lowest level since 2008. Initially Denied/Disputed by Insurance Carriers (Whole Claim Initial Denials/Disputes) Injury Year Number of PLN1 Denials Reported to DWC Number of Reportable Claims Denials as a Percentage of Reportable Claims 2005 2006 2007 2008 2009 2010 2011 2012 2013 18,296 16,898 16,390 14,994 12,040 11,110 11,110 10,962 10,513 116,831 116,738 112,106 107,727 97,164 99,171 98,524 96,430 83,369 15.7% 14.5% 14/6% 13.9% 12.4% 11.2% 11.3% 11.4% 12.6% Note: A PLN1 is a Notice of Denial of Compensability/Liability and Refusal to Pay Benefits. These numbers do not reflect denied and disputed claims that were subsequently approved after the dispute proceedings. Source: Texas Department of Insurance, Division of Workers’ Compensation, System Data Report, and Texas Department of Insurance, Workers’ Compensation Research and Evaluation Group, 2014. Editor’s Note: Insurance carriers are required by law to investigate claims when the claims are initially filed. The initial review of a claim can lead to a determination that the alleged injury is not compensable (not a work-related injury or medical condition). Insurance companies are required to monitor claims as the claims progress through the Texas workers’ compensation system. In some instances, an insurance company will dispute specific body parts or medical conditions that are not related to and are not a result of the injured employee’ occupational injury or disease – these types of disputes are known as extent of injury disputes. For example, a medical report may note that the injured employee is being treated for hypertension or diabetes. The insurance adjuster handling the claim will dispute the unrelated medical condition utilizing the PLN 11. The majority of extent of injury disputes do not proceed to a dispute resolution proceeding at the DWC. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 25 The WCREG reported that the number of medical disputes in the Texas workers’ compensation system have steadily declined between 2003 – 2013 with the exception of two years (2008 and 2009) when there an approximately 3,000 medical disputes spike. The number of medical disputes continued to decline from 2010 – 2013. Medical Disputes Submitted to TDI-DWC by Type of Medical Dispute Year Dispute Received Pre-Authorization Disputes Fee Disputes Retrospective Medical Necessity Disputes Total Number of Disputes 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 11% 13% 13% 16% 27% 22% 24% 41% 35% 35% 27% 70% 60% 68% 70% 72% 75% 74% 58% 63% 64% 72% 19% 27% 19% 14% 1% 3% 2% 1% 2% 1% 1% 17,433 14,291 13,257 9,706 8,810 12,244 12,293 7,596 7,795 7,939 5,068 Source: Texas Department of Insurance, Division of Workers’ Compensation, System Data Report, and Texas Department of Insurance, Workers’ Compensation Research and Evaluation Group, 2014. The WCREG reported that the number of claims with dispute resolution proceedings have dropped from 2008 – 2013. The majority of workers’ compensation claims proceed through the system without a single dispute. Claims with Dispute Proceedings by Injury Year Calander Year of Injury Total Number of Claims Number of Claims with Dispute Proceeding Percent of Claims with a Dispute Proceeding 2008 2009 2010 2011 2012 2013 107,779 97,164 99,171 98,524 96,430 83,369 7,511 6,553 7,240 7,416 6,044 1,914 7% 7% 7% 8% 6% 2%* Source: Texas Department of Insurance, Division of Workers’ Compensation, System Data Report, and Texas Department of Insurance, Workers’ Compensation Research and Evaluation Group, 2014. * The percentage of claims with a dispute proceeding may continue to increase as issues arise on more recent injury claims. Other significant WCREG findings include: ● The number of BRC requests fell by 76 percent from 2003 to 2013, while CCHs requests increased in 2011. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 26 ● The number of concluded BRCs in 2013 is approximately 48 percent lower than in 2003, even after substantial increases in 2011 and 2012.* ● The most-frequently used reasons to reschedule BRCs and CCHs include needing more time, pertinent information, and medical evidence, as well as scheduling conflicts. ● Injured employees generally use more attorney representation than ombudsman representation for both BRCs and CCHs. ● CCH decisions for employees have decreased while decisions for insurance carriers have increased, especially from 2011. ** Editor’s Notes: * The Division of Workers’ Compensation implemented new BRC rules in 2011, which clarified that disputing parties must request a BRC to stop the 90-day finality of the first impairment rating and date of Maximum Medical Improvement (MMI) in accordance with the Texas Workers’ Compensation Act. ** In accordance with the Texas Workers’ Compensation Act, Designated Doctor (DD) decisions have presumptive weight in BRC and CCH proceedings, but the presumptive weight can be overcome by a preponderance of the evidence. The WCREG’s report supports many stakeholders’ claim that the Texas workers’ compensation system is performing very well. Disputes are down. The majority of all claims never have a dispute or dispute resolution proceeding. DWC Determines Discount and Interest Rates for October 1, 2014 Through December 31, 2014 The Texas Department of Insurance’s Division of Workers' Compensation (DWC) has determined that any interest or discount provided for in the Texas Labor Code shall be 3.63 percent. Section 402.023 of the Texas Labor Code requires the DWC to calculate the discount and interest rates. This rate is computed by using the treasury constant maturity rate for one-year treasury bills (0.13 percent) issued by the United States Government, as published by the Federal Reserve Board on September 16, 2014 (the 15th day preceding the first day of the calendar quarter for which the rate is to be effective), plus 3.5% as required by Section 401.023 of the Texas Labor Code. The DWC announced that the rate shall be effective October 1, 2014 through December 31, 2014. The rate in effect for the previous period of July 1, 2014 through September 30, 2014 was 3.61 %. Questions about the calculation of the discount and/or interest rate should be referred to Dylan McCoy of TDI’s Fiancial Services Department at (512) 322-4322 or via e-mail at [email protected]. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 27 Spotlight on a Texas Insurance Industry World War II Veteran: Don Manthe By Steve Nichols, Insurance Council of Texas, and Ron Cobb, American Insurance Association Two years ago, the Insurance Council of Texas honored seven of the insurance industry’s World War II veterans. Each of these veterans went to war and returned from that war and made a major contribution to the building of a successful and vibrant Texas insurance industry. Don Manthe as the Chairman of the TIAA Executive Committee On September 6, 2012, the Texas insurance industry’s seven World War II veterans were present and introduced by Major General Bob Marquette, USAF, Retired, who said in his remarks, "… the service of these men we honor today was so important then, and now. They serve as an example of what makes this nation great. We must not forget that what they sacrificed then allows for the quality of life and liberty that we enjoy today. The Insurance industry along with other segments of our society have benefited from their hard work, dedication and commitment. The same characteristics they showed when they were defending this nation. The prosperity we enjoyed after the war, was in large part due to the energies and initiative of the men who fought for us during the war. Truly they were the Greatest Generation". One of the Texas insurance industry’s World War II veterans present that day was Don Manthe. Like all World War II veterans, he grew up in the years of the Great Depression. Manthe was born and raised in the small town of Estherville, Iowa. Estherville is named for Esther A. Ridley, one of the first white settlers in the area, had a population of between 4,940 in 1930 and 5,651 in 1940. th A view of 6 Street in Estherville, Iowa. The town was laid out in the late 1850’s and incorporated in 1881. Estherville, Iowa is known for the Estherville Meteorite which fell in a few miles north of the town. Portions of the meteorite are on display in the Estherville Public Library, the Smithsonian Museum of Natural History, the Museum Reich der Kristalle in Munich and the Naturhistorisches Museum in Vienna, Austria. Growing Up During the Great Depression Manthe was the second child of Oran and Amelia Manthe who had three boys (Richard, Donald and Robert). Oran had been a member of the Miles Quartet which performed in vaudeville on gambling boats along the West Coast. Amelia played the organ at the Methodist, Episcopal, Catholic and Presbyterian Churches in Estherville and later as the choir director at the First Christian Church. She also taught piano for 30 years and managed her household. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 28 Like most parents during the Great Depression, Oran and Amelia Manthe worked hard to put food on the table and keep a roof over their three boys’ heads. Manthe has many fond memories growing up with his brothers and the music that filled his home. He also has many special memories of his parents. Like most boys who grew up during the Great Depression, Manthe held down a job and made do with what he had. “Every summer a carnival would come to town,” said Manthe. “I had a paper route and used some of the money I made to go to the carnival.” He recalls having had only two sets of clothes...the ones he wore and the ones in the wash! Like most boys of that era, Manthe played many games that didn't cost a penny. Many of the games were made up…like marbles. He also played baseball and football in vacant lots with neighborhood kids. The Manthe Boys, 1937: Dick, Bob and Don (on the right). Since there was no television when he was growing up, Manthe and his family listened to the radio that featured the news and radio programs such as the Jack Armstrong, All American Boy; Little Orphan Annie; Fibber McGee and Molly; and The Lone Ranger. The radio entertained millions of Americans during what was known “The Golden Age of Radio.” War Comes to America On December 7, 1941, Manthe was 14 years old and a freshmore attending high school at Estherville High School when World War II began for the United States. Manthe heard about the attack by the Japanese on Pearl Harbor and other military installations in the Hawaiian Islands as he was leaving the local movie theater. Like most Americans, Manthe did not know where Pearl Harbor was when he heard about the attack on the U.S. Fleet that was stationed there. But he knew one thing was certain – the United States of America was at war. Like most Americans, Manthe and his family listened to the news about the attack on the radio. They also followed the news of the war via the local newspaper. The Manthes also experienced food and gas rationing. A Scene from Pearl Harbor: A small boat rescues a And like every American boy his age, Manthe wanted seaman from the 31,800 ton USS West Virginia to go fight fascist Japan and Nazi Germany. He would burning in the foreground (Library of Congress). have to be satisfied with watching newsreels at the local movie theater as he finished high school. Manthe waited three years before he could answer his nation’s call to arms. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 29 Answering the Call to Arms After biding his time from 1941 until he turned 17 in 1944, Manthe joined the U.S. Navy at the first opportunity that presented itself. He and several of his friends enlisted in the Navy in January 1944 and off he went to Navy basic training. Manthe excelled so much in boot camp that he was recommended for the Naval Academy Prep School. He resolutely declared "I did not join the military to go back to school!" He immediately asked for transfer to sea duty! Ignoring Manthe’s request, the Navy sent Manthe to the Naval Academy Prep School at Bainbridge, Maryland. Manthe repeatedly requested sea duty. The Navy eventually acted on his request and sent him to Orange, Texas where he was assigned as a member of the commissioning crew of a new Navy destroyer. Manthe, a Seaman First Class, was assigned to the USS O'Hare DD889 as a gunner on the forward 40mm gun mount. His ship was named after LT Edward “Butch” O’Hare, a U.S. Navy Medal of Honor recipient and ace fighter pilot who was shot down on November 26, 1943 during a night fighter mission. The USS O'Hare was a Gearing-Class destroyer – a fast and maneuverable ship intended to escort larger vessels in the fleet, convoy or battle group and to conduct anti-submarine operations. The USS O’Hare also served as a “plane guard” during aircraft carrier operations. The destroyer was assigned to the Atlantic Fleet. The United States Navy commissioned 99 Gearing-Class destroyers in 1944 and 1945. Many of the Gearings would serve in the U.S. Navy Seaman First Class Don Manthe until the 1970s. The O’Hare was in commission until May 1978. After a shakedown cruise, led by the battleship USS Wisconsin, the O’Hare began operations in February 1946 in the Atlantic Ocean. The O’Hare’s operations ranged from conducting operations off of New Brunswick, Canada down to the Florida Keys. Like many young men his age, he missed the big naval battles of WW II. But nonetheless, he answered his nation’s call to arms. Manthe served our nation at a critical time in our history. USS O’Hare DD-889 The End of the War – Going Home Manthe was discharged, at the ripe old age of 20, in June of 1946 from Key West, Florida where his ship was docked at the time. With his military service completed, he embarked on the next chapter of his life. After being discharged from the Navy, Manthe made his way home. One of his first experiences on the way home was to have a celebratory drink. He was refused because of age and after everyone had a good laugh he was served! Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 30 Although his home was in Estherville, Iowa, Manthe traveled by way of the nearest big city, Minneapolis. To get the 12 cents per mile the Navy paid for travel home…he hitchhiked! He then became an automatic member of the 52/30 club, as it was known, meaning that veterans upon discharge who did not have a job were eligible to receive a government stipend of $30.00 per week up to 52 weeks. Manthe returned to an Iowa that had been forever changed by World War II. When he left to join the Navy, Iowa was primarily a rural state. In Iowa, the primary slogan associated with the war effort Iowans contributed to was “Food Will Win the War.” In 1940 there were 212,318 farms in Iowa with a production value of $561,836,688. In 1945 there were 208,934 farms in Iowa, with a production value of $1,232,010,705. Many factories in Iowa were converted to the production of war materials. Among these were Solar Aircraft in Des Moines, the John Deere plant in Ankeny, and the Army Ordinance Plant in West Burlington. Value of manufactured products in Iowa rose from $243,390,000 in 1939 to $671,100,000 in 1947. During World War II the induction of young men into the armed forces led to labor shortages at home. Women were employed outside the home in greater numbers than ever before, doing work customarily thought to be "men's work" such as assembly line jobs in factories. Returning Iowa servicemen, called "GIs", came back to a different society where women did all kinds of work, urban jobs outnumbered farm jobs, and where a federal program called the "G.I. Bill" allowed veterans to attend college at government expense. Thousands of Iowa veterans received college degrees as a result of this program. As with thousands of other Iowans, the end of the war signaled the end of a chapter of Manthe’s life. Official records report that 226,638 men and women from Iowa served in the armed forces. Of those, 8,398 died. Among the Iowans killed in the war were the five Sullivan Brothers who lost their lives when the light cruiser USS Juneau (CL-52) was sunk in 1942. World War II took its toll on the world and on Iowa. The Start of a New Chapter in Manthe’s Life – College, Marriage and Children Upon returning home, Manthe wasted no time in starting college. He enrolled at the University of Minnesota in the Fall of 1946 and earned a college degree utilizing the G.I. Bill. Shortly before graduation from college in 1950 he – in his own words – got lucky! He met the love of his life, a beautiful young woman named Vivian who he met on a blind date. Unlike Manthe’s Iowa upbringing during the depression, Vivian was a Minnesota girl who spent most of her youth growing up in orphanages. Vivian’s mother passed away from tuberculosis at the age of 23. At the time Vivian was living at a home associated with the TB Sanitarium in Deluth where her mother was being treated. After being transferred to a Duluth children’s home she was transferred to the Sheltering Arms Children’s Home in Minneapolis.and later, at the age of 11, was transferred to the State Orphanage known as the State Public School in Owatonna, Minnesota. To this day she is actively involved with the Public School Orphanage Museum in Owatonna, the only orphanage museum in the country. She is also featured in a documentary produced by museum entitled "The Children Remember". Vivian recently visited the museum to see her many friends. Getting there is easy... leaving may be a little harder, because the Museum will enthrall you and Fredericksburg will charm you. Open every day from 9am to 5pm, except on Thanksgiving, Christmas Eve, and Christmas. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 31 Manthe and Vivian were married on December 29th, 1951. Shortly thereafter, they made a huge and wise decision…they moved to Texas in 1952, the same year Texas-born Dwight D. Eisenhower became President of the United States. Don and Vivian Manthe have been blessed with four children, Colyer, Kimberly, Julia, Whitney and 5 grandchildren. The Manthes will celebrate their 63rd wedding anniversary in December. Today, their love and commitment to each other is as strong – if not stronger – than when they first married. A Career in the Insurance Industry Manthe started his insurance career in 1952 when he went to work at the Floyd West & Company General Agency (Floyd West). His first job was as a Map Clerk – one who records the company's property lines on actual large Sanborn maps of every city and town in Texas in order to avoid unusual exposure on any one block or area for fire and extended coverage. Being a map clerk was often the first step to becoming a fire underwriter which applied to Manthe as well, except he also began learning the re-insurance. In 1955, he became a Special Agent in Beaumont and two years later was appointed Branch Manager on the Harlingen Office in the Rio Grande Valley. After Floyd West was bought by Crum & Forster and after assimilating his agencies with the new owner, Manthe was transferred to Dallas in 1962 as manager of the Property Department. His first responsibility was to become immersed in the development of the Texas Multi-Peril Program. This led to an invitation by Tom Lee General, Manager of the Texas Insurance Advisory Association (TIAA) to serve on its Board of Directors. This in turn led to him working out details of the multi-peril program and other programs both with insurance carriers and the State Board of Insurance where he frequently testified at rate and rule hearings. Manthe was made both a vice president of Floyd West and manager of all commercial lines Dallas, Texas circa 1962 for the new entity, Crum & Forster. The territory he was responsible for included not only Texas, but also seven other states from Louisiana to Wyoming. Manthe became immersed in windstorm issues in Texas and was Chairman of the governing committee of the Texas Catastrophe Property Insurance Association (TCPIA) for 13 years. TCPIA was established following Hurricane Celia in 1971. Hurricane Celia was the costliest storm to ever hit Texas until Hurricane Ike 38 years later. In the wake of Hurricane Celia, insurance carriers began restricting windstorm coverage. TCPIA was created by the Texas Legislature to provide windstorm and hail insurance coverage for coastal properties due to the decline in the voluntary insurance writings. Manthe travelled the nation speaking about the TCPIA. TCPIA became the Texas Windstorm Insurance Association (TWIA) in 1997. Over the span of his career Manthe was involved in every facet of the insurance business. He served on virtually every industry committee including commercial casualty, automobile, workers’ compensation, marine, farm, insolvency. Manthe was also the Chairman of the governing committee of the Fire Prevention and Engineering Bureau prior to their merger with ISO. The World War II Memorial honors the 16 million who served in the armed forces of the U.S., the more than 400,000 who died, and all who supported the war effort from home. The memorial is a monument to the spirit, sacrifice, and commitment of the American people. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 32 During his last years with Crum & Forester, Manthe took on the job of Legislative Affairs Vice President for a seven state region dealing with legislative work and regulatory agencies. He retired in 1992 when Xerox informed Crum & Forester they did not have employees over 65 year of age. In July of 1998 with, Vivian looking on with pride, Manthe was the very first recipient of the prestigious Raymond Mauk Leadership Award presented annually by the Insurance Council of Texas. During the presentation of the award by Russell Seifert, the immediate past chairman of the Texas Insurance Organization (now Insurance Council of Texas), it was said of Manthe: “The recipient of today's award was also a notable contributor and a leader who I have known since the early 1960's when we were employed by rival Texas companies. Don had some grit about him, as we used to say. He tackled tough problems for his company and the industry and was one of those who had the courage to say what we all thought but were often reluctant to express publicly,” said Seifert. Seifert also said, “When we had a tough, thankless job that needed doing, we called on Don because we knew he would figure it out and he was not afraid to ruffle a few feathers along the way if it meant fixing something that was broken or doing what was right. To his credit, Don loved people and valued a good friendship. Don Manthe made alot of friends who still inquire about him and remember him for his humor and the importance he placed on personal relationships. In the final analysis, he was a leader who made a difference." Don Manthe Poses with a Certificate of Recognition of his service in World War II signed by Texas Governor Rick Perry, September 6, 2012. Tom Brokaw wrote in his book, “The Greatest Generation,” about Manthe’s generation – America’s Greatest Generation: "At a time in their lives when their days and nights should have been filled with innocent adventure, love, and the lessons of the workaday world, they were fighting in the most primitive conditions possible across the bloodied landscape of France, Belgium, Italy, Austria, and the coral islands of the Pacific. They answered the call to save the world from the two most powerful and ruthless military machines ever assembled, instruments of conquest in the hands of fascist maniacs. They faced great odds and a late start, but they did not protest. They succeeded on every front. They won the war; they saved the world. They came home to joyous and short-lived celebrations and immediately began the task of rebuilding their lives and the world they wanted. They married in record numbers and gave birth to another distinctive generation, the Baby Boomers. A grateful nation made it possible for more of them to attend college than any society had ever educated, anywhere. They gave the world new science, literature, art, industry, and economic strength unparalleled in the long curve of history. As they now reach the twilight of their adventurous and productive lives, they remain, for the most part, exceptionally modest.” The description of Don Manthe as a leader who made a difference rings true. Manthe’s drive and ultimate success is something he has in common with other World War II veterans. Manthe played a significant role in building the vibrant insurance industry which insures the lives and property of millions of Texans today in Texas. For his service to our country, state and the insurance industry, we are eternally grateful. We can never adequately pay tribute to the men and women who served in World War II. What we can do to honor this great generation of Americans is to make sure that they and their stories are never forgotten. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 33 The National WWII Museum in New Orleans opened on June 6, 2000, as The National D-Day Museum. Founded by historian and author, Stephen Ambrose, the Museum tells the story of the American Experience in the war that changed the world — why it was fought, how it was won, and what it means today — so that all generations will understand the price of freedom and be inspired by what they learn. 2 Designated by the U.S. Congress in 2003 as the America’s National WWII Museum, the campus includes the Louisiana Memorial Pavilion, showcasing large artifacts of the war and exhibits on D-Day at Normandy, the Home Front and the Pacific; the Solomon Victory Theater, a 4-D theater showing the exclusive Tom Hanks production, Beyond All Boundaries; the Stage Door Canteen, where the music and entertainment of the “Greatest Generation” comes to life; the John E. Kushner Restoration Pavilion where staff and volunteers restore artifacts in public view; and the American Sector restaurant and Soda Shop — delicious onsite dining options by Chef John Besh. The museum founder, historian Stephen E. Ambrose’s (January 10, 1936 – October 13, 2002) efforts resulted in the opening of an unparalleled museum in New Orleans, Louisiana. Ambrose wrote an acclaimed, multivolume biography of Dwight “Ike” Eisenhower’s presidency and his service as the Supreme Commander of the Allied assault on Nazi Germany. Ambrose also other bestseller history books about World War II. These include: Band of Brothers, D-Day, Wild Blue and Citizen Soldiers. He was the military advisor for the movie Saving Private Ryan and served as an executive producer for the award winning HBO mini-series Band of Brothers. Stephen Ambrose inspired and guided the development of The National WWII Museum until his passing in 2002. His dream of a museum honoring our nation’s “Greatest Generation” reflected his deep regard for our nation’s citizen soldiers, the workers on the Home Front and the sacrifices and hardships they endured to achieve victory. Help Honor America’s Greatest Generation The generation of Americans who came to adulthood during the 1930s grew up in a world shadowed by extraordinary economic and military threats. A financial depression gripped much of the globe, throwing millions out of work. In some countries, economic hardship contributed to the power and appeal of political extremists. These leaders offered simple solutions to their countries’ problems, solutions that included extreme nationalism, military expansion, and doctrines of racial superiority. America’s “Greatest Generation” answered the call to arms. They fought, defeated the Axis powers and preserved Democracy. In September of 2012, the National WWII Museum joined with the Insurance Council of Texas to honor the Texas insurance industry’s WWII veterans. Take an Online Tour of the Museum View NOLA TV’s video about The National World War II Museum Here and the museum’s Fly-Thru Video Here. Listen to Tom Hanks talk about the National WWII Museum. Plan your visit to the museum today. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 34 Collective Years of Legal Experience SMITH & CARR, P.C. ATTORNEYS AT LAW More Information About the Firm (Right Click on Information Topics) Representative List of Clients Seminars Information Attorney Profiles SMITH & CARR, P.C. is a litigation boutique founded by Stephen T. Smith and Charles M. Carr, III. Their collective years of legal experience provide a background for the handling of claims in both judicial and administrative forums, as well as the alternative dispute resolution process. Smith & Carr, P.C. is dedicated to providing efficient economical and aggressive representation of its clients in both litigation and administrative matters. The firm's strength lies in its collective years of legal experience together with a solid work ethic based upon the belief that providing cost effective legal representation is paramount. The firm's attorneys concentrate on trials and appeals in state and federal court, as well as before administrative tribunals. SMITH & CARR, P.C. Primarily handles personal injury defense (insurance defense), insurance coverage, employment and commercial issues. Areas of practice include: Employment: Defense of employers in litigation involving Americans With Disabilities Act, Fair Labor Standards Act, Family Medical Leave Act, Hour/Wage and Unemployment claims, Retaliatory Discharge and Wrongful Termination. Insurance: Defense of insurance carriers in Bad Faith and Deceptive Trade Practices/Consumer Protection litigation, Coverage Opinions, Declaratory Judgment Actions, and Insurance Subrogation. Personal Injury: Defense of insured's in litigation involving Automobile, Construction Liability, Employer's Liability, Jones Act/Maritime, Longshore and Harbor Workers' Compensation Act, Defense Base Act, Premises Liability, Products Liability, Trucking and Workers' Compensation. Professional Injury: Accounting, Insurance Agent and Insurance Claims Malpractice. The attorneys of SMITH & CARR, P.C. are licensed to practice law in the courts of the States of Texas, Louisiana and Oklahoma. They are also licensed in federal courts in Texas and Louisiana. Smith & Carr, P.C. 900 Woodway, Suite 1200 Houston, Texas 77056 Phone: 713.933.6700 Facsimile: 713.933.6799 Email : [email protected] Website: www.smithcarr.com An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 35 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 36 Over-the-Counter Pain Medications are more Effective for Acute Pain than Prescribed Painkillers New White Paper Released as Hydrocodone is Reclassified as a Schedule II Drug On October 6, 2014, the National Safety Council (NSC) released a white paper, Evidence for the efficacy of pain medications, compiling research showing the combination of over-the-counter pain medications ibuprofen and acetaminophen are more effective at treating acute pain than opioid painkillers. As patients find that they are unable to refill their hydrocodone prescription, this paper presents alternatives that should be discussed with their physician. The release of the white paper coincides with the U.S. Drug Enforcement Administration’s reclassification of hydrocodone combination products, such as Vicodin, from Schedule III to Schedule II drugs. The reclassification makes the drugs more difficult for doctors to prescribe, and patients cannot have prescriptions refilled without seeing their doctor. “There are alternatives to highly-addictive opioids for treating severe pain,” said Deborah A.P. Hersman, president and CEO of NSC. “Prescription opioid overdoses resulted in more than 16,900 deaths in 2011. We must change the paradigm of treating pain if we are to curb this national health crisis.” Drug overdoses are the leading cause of unintentional injury-related death for adults ages 25-64, and opioid painkillers are driving the increase in these deaths.[i] Over-prescribing and liberal prescribing have contributed to the epidemic. Many people who struggle with painkiller addiction began using opioids with valid prescriptions following an injury or surgery. In the last 20 years, consumption of opioids has increased 600 percent in the U.S.[ii] The NSC white paper noted: “The opioid medications are often referred to as “powerful painkillers.” In fact, the evidence shows that they are mild to moderate painkillers and less effective than over-the-counter ibuprofen. They have, however, powerful side effects that harm hundreds of thousands of individuals every year in the U.S. Even if one disregards the public health problems created by the use of opioid pain killers, these medications still are not a good choice for the treatment of acute pain – regardless of the severity.” In certain circumstances, opioid painkillers are an appropriate treatment option. NSC Medical Advisor Dr. Donald Teater points to research showing short-term opioid painkiller use can be helpful when treating patients recovering from surgery. These medications also can be effective in treating chronic pain associated with terminal cancer because opioids have positive psychotherapeutic effects that help offset depression and anxiety. Founded in 1913 and chartered by Congress, the National Safety Council, nsc.org, is a nonprofit organization whose mission is to save lives by preventing injuries and deaths at work, in homes and communities, and on the road through leadership, research, education and advocacy. NSC advances this mission by partnering with businesses, government agencies, elected officials and the public in areas where we can make the most impact – distracted driving, teen driving, workplace safety, prescription drug overdoses and Safe Communities. Author’s Note: [i] According to Injury Facts 2014 and [ii] Paulozzi, L. J., & Baldwin, G. (2012). CDC Grand Rounds: Prescription Drug Overdoses — a U.S. Epidemic. MMWR, 61(1), 10–13. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 37 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 38 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 39 Column: DePaolo's Work Comp World Ebola and Workers’ Comp By David DePaolo, CEO, President, Editor-in-Chief, WorkCompCentral As the Ebola scare was developing there was speculation about the applicability of workers' compensation to such cases. Now that 2 nurses have contracted the disease from occupational exposure the debate is not about AOE/COE, but how far this is going to go. The first nurse, identified several days ago by friends and family as Nina Pham, was in “clinically stable” condition, and in isolation at Dallas’ Texas Health Presbyterian Hospital, where she helped treat another Ebola patient, Thomas Eric Duncan. We now have two nurses who contracted Ebola. The second health care worker also cared for Duncan and was immediately isolated at Texas Health Presbyterian Hospital, the Texas Department of State Health Services said in a statement. “Health officials have interviewed the latest patient to quickly identify any contacts or potential exposures, and those people will be monitored,” the department said. This second nurse case apparently traveled back and forth from Cleveland, Ohio before showing symptoms, which officials say indicates she likely was not contagious at that time, but nevertheless precautions are being taken to reduce the risk of transmission to others, such as taking one of the planes out of service and contacting all passengers and crew members. A total of 78 healthcare providers at the hospital treated Duncan. Up to 48 other persons were exposed to Duncan. I read a commentary a couple of days back that basically concluded that there was no workers' compensation risk from Ebola because a disease, to be compensable, must be a unique exposure for a worker - the author comparing Ebola to the flu. Ebola, is far, far different than the flu because it is basically fatal; the flu might be fatal but more often than not one just feels lousy. The fatality rate in the current Ebola outbreak, however, is about 70 percent according to reports. Health care workers, medical waste workers, indeed, any person involved in the business of medical care is uniquely exposed. “It’s really concerning that health workers wearing full personal protective equipment have developed Ebola,” said Raina MacIntyre, a professor of infectious diseases epidemiology at the University of New South Wales in Sydney in a Reuter's report on October 15, 2014. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 40 But is the workers' compensation system ready to deal with Ebola? And I don't mean from a claim severity or frequency standpoint. I mean from the point of providing quality medical care in such a specialized situation - because there aren't too many medical professionals, or facilities (as demonstrated by infectious disease handling failures at Texas Health Presbyterian Hospital) that are trained, have adequate protocol (indeed even the Centers for Disease Control has been rapidly changing guidelines as this situation unfolds), or have the equipment to deal with this disease; ergo, this is a disease for which there likely is no fee schedule, likely no good treatment guidelines, likely nothing to give claim departments any guidance whatsoever. Workers' compensation medical treatment has devolved into fights about utilization and other reviews which ultimately delays (though it's not supposed to) the delivery of care, if not outright denial of care; but dealing with Ebola requires immediate action. There is no time for utilization review or independent medical review. Protocol is lacking, and risk of spreading the disease increases exponentially with every single contact. And forget about workers' compensation - the entire medical delivery system is proving incapable of dealing with the disease, from the CDC on down. We will likely see more Ebola cases from among the other healthcare providers who treated Duncan. I worry about the spouses and children of the healthcare providers. I also worry about Ebola spreading to schools in the event one or more of the children on the hospital staff contract the disease. More than 8,900 people have been infected with Ebola in the three countries, with more than 4,400 deaths, the World Health Organization said. The number of new Ebola cases in three West African nations may jump to between 5,000 and 10,000 a week by December 1 as the deadly viral infection spreads, the WHO said. There’s no cure for Ebola, which jumps to humans from animals such as fruit bats and chimpanzees. The virus spreads from contact with bodily fluids such as blood, vomit and feces. If ever there was a situation where there should be no distinction between workers' compensation medical treatment and general health, the current Ebola situation is it. Delivery of medical care in workers' compensation is just fine for broken bones, even for something like black lung disease. The way medical care in workers' compensation is delivered creates a real, and significant, national health problem when confronted with a potential pandemic like Ebola. Work comp is woefully, in fact dangerously, inadequate for something as radical as Ebola. Market Your Company or Event with WorkCompCentral WorkCompCentral has advertising opportunities for nearly any budget. Call Advertising Services at 805-484-0333 ext. 126 for a consultation with Christina Childers. See WorkCompCentral’s Media Kit and Advertising Rate Card Here. Visit WorkCompCentral online today and keep abreast of fast breaking news. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 41 David DePaolo Editor’s Note: David DePaolo is the author of this column. After practicing workers' compensation law for nearly 18 years, David founded and grew WorkCompCentral into the most respected news and education service in the workers' compensation industry. He publishes a popular blog “DePaolo’s Work Comp World”. David is a regular public speaker on workers' compensation to industry trade shows, educational seminars, radio and television, and have been quoted or cited in general media publications such as Fortune Magazine, the LA Times and Wall Street Journal. He has been published in leading industry journals and scholarly publications on topics ranging from the underlying financial issues that led to an historic makeover of the California workers' compensation system, to the new paradigm in work injury protection and national trends in the workers' compensation industry. The views expressed in his article are not those of the Insurance Council of Texas. NCCI Proposes Decrease for Workers’ Compensation Loss Costs in Texas On September 30, 2014, NCCI delivered a workers’ compensation loss cost filing to the Texas Department of Insurance. Based upon NCCI’s most recent available data, the loss cost filing includes a proposal for an overall average workers’ compensation loss cost level reduction of – 10.9% to become effective July 1, 2015. NCCI shared the following key observations from their review of data that prompted the loss cost filing: ● The experience period used in the filing is Policy Years 2011 and 2012. Texas continues to report an improvement in the loss experience; ● Frequency has declined for a second year in a row; ● Indemnity average cost per case in excess of wage growth increased at the latest point; and ● Medical average cost per case in excess of wage growth has been relatively stable in recent years. NCCI has provided ICT with the following information regarding the loss cost filing: Loss Cost Filing Components Due to the Change in Experience and Trend Due to Change in Benefits Due to Change in Loss Adjustment Expenses Overall Loss Cost Level Change Impact -8.7% +0.1% -2.5% -10.9% Source: National Council on Compensation Insurance, September 30, 2014 NCCI has reported that the overall average loss cost impact at an industry group level would be as follows: Industry Group Manufacturing Contracting Office and Clerical Goods and Services Miscellaneous Total 7-1-205 Filing -9.6% -9.7% -14.3% -11.4% 10.5% -10.9% Source: National Council on Compensation Insurance, September 30, 2014 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 42 For the last sixty years, Flahive, Ogden & Latson has defended workers’ compensation claims before three state agencies and state courts at every level. Our practice is limited to workers’ compensation defense throughout the State of Texas. Twenty-one lawyers in the firm have been designated as board certified specialists in workers’ compensation law by the Texas Board of Legal Specialization. 504 Lavaca Suite 1000 P.O. Box Drawer, 13367 Capitol Station Austin, Texas 78711 Tel 512.477.4405 | Fax 512.867.1700 Email [email protected] ____________________________________ Flahive Ogden & Latson Texas Workers’ Compensation Manual Our insurance carrier clients include six of the largest workers’ compensation insurance groups in Texas: The American International Group, The Hartford Insurance Companies, The Liberty Mutual Insurance Companies, The Travelers Insurance Companies, Texas Mutual Insurance Company and The Zurich Insurance Companies. We also represent a large number of midsize as well as small carriers, many third party administrators, three self-insured groups, thirty-four certified self insurers, and approximately 2,500 cities, school districts, and other governmental self-insureds. Among the lawyers in the firm, one is a former Justice on the Court of Appeals and one is a former Contested Case Hearing Officer for the Texas Workers’ Compensation Commission. Four of the firm’s lawyers were honors graduates, three were editors of their respective law school Law Reviews, four were selected by the Texas Court of Appeals to prestigious judicial clerkships, and one served as a clerk to a Justice on the Texas Supreme Court. Three of the firm’s attorneys were members of their respective law school national competition teams (mock trial, moot court, or negotiation), and five are certified specialists in fields other than workers’ compensation (personal injury law, appellate law, and administrative law). Visit FOL online at www.fol.com. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 43 2001 Bryan Street, Suite 4000 Dallas, Texas 75201 (214) 748. 7900 (214) 748. 4530 Fax Since 1989, Downs • Stanford, P.C. has been engaged in the practice of civil litigation throughout Texas, and, occasionally, in other states. We excel in defending civil litigation cases, including personal injury, workers' compensation, labor/employment law, and prosecuting or defending business litigation. We also have accomplished attorneys who concentrate in family law, probate and estate planning, and civil appellate law. The Firm is recognized with the prestigious AV rating by the national legal directory Martindale-Hubbell and is promoted by Best's Directory of Recommended Insurance Attorneys and Adjusters. In addition the firm is recognized by the International Society of Primerus law firms. Providing insurers with quality legal representation in workers’ compensation claims and proceedings. With Offices in Dallas and Austin, our docket covers all venues throughout Texas. Dallas http://www.downsstanford.com/ * Unless indicated in the individual attorney biographies, not certified by the Texas Board of Legal Specialization Downs • Stanford maintains a strong presence before the Texas Workers' Compensation Commission. Our attorneys are highly trained in the requirements of the Texas Labor Code and the Rules of the Texas Workers' Compensation Commission. This expertise covers both the "Old Law" and the "New Law". We are prepared to handle all aspects of workers' compensation claims ranging from legal consultation on a specific claim issue, medical dispute resolution, defending administrative violations, and the prosecution and defense of judicial review matters and matters before the State Office of Administrative Hearings. We actively represent numerous insurance carriers, third-party administrators, employers and certified self-insurers for all types of hearings before the Texas Workers' Compensation Commission, including Benefit Review Conferences, Contested Case Hearings and appeals to the Appeals Panel of the Texas Workers' Compensation Commission. We maintain an active trial docket of workers' compensation cases that have been appealed beyond the Texas Workers' Compensation Commission into judicial review. Austin Downs • Stanford maintains a high success rate on workers' compensation trials. We have also successfully defended our client’s interests before the Court of Appeals. Downs • Stanford also provides a full service Board Representative Service to further service all aspects of an insurer and self-insured company before the Texas Workers Compensation Commission. Our expertise covers all types of workers' compensation claims ranging from back strains to complex multi-chemical sensitivity claims. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 44 Division of Workers' Compensation Announces Recent Enforcement Actions On October 20, 2014, Commissioner of Workers' Compensation Ryan Brannan announced final disciplinary actions taken by the Division of Workers' Compensation (DWC). The final actions include administrative penalties ordered against insurance carriers, employers and health care providers in the workers' compensation system. The final actions include administrative penalties ordered against insurance carriers, health care providers and employers in the workers’ compensation system. Since January 1, 2014, the Commissioner of Workers’ Compensation has ordered administrative penalties totaling $1,774,345 for system participants. The penalties include $1,658,245 in fines ordered for insurance carriers, $65,600 in fines ordered for health care providers, $49,500 in fines ordered for other entities and $1,000 in fines ordered for employers. Violations of the Texas Labor Code by insurance carriers cited in recent orders include failure to timely pay income benefits to an injured employee, failure to timely pay a medical bill, and retrospectively reviewing the medical necessity of a preauthorized medical service or treatment. Violations cited in orders naming health care providers include failure to document an injury to justify ongoing treatments and medications and failure to timely file and/or accurately complete DWC forms, reports or records. Violations cited in orders naming other entities include adjusters performing utilization reviews and issuing medical necessity denials without allowing health care providers a reasonable opportunity to discuss with a medical doctor. Summaries of disciplinary actions are available on the TDI website. Specific order summaries also can be viewed by searching by the subject of the order here. Holiday Safety Tips Believe it or not, the holiday season is almost upon us. Thanksgiving is less than 30 days away. Christmas is less than 60 days away! The holidays are the most wonderful — and hurried — time of the year. With so many parties and commitments and so little time to complete everything, the holidays can get hectic. However, feeling rushed and harried should never affect your holiday travel safety. Because being safe this holiday season is the best gift you can give your family and friends. Following holiday travel safety guidelines will help you keep your holiday season safe for your family and you. Annually, during the two months surrounding the holiday season, more than 14,000 people are treated in hospital emergency rooms due to injuries related to holiday decorating. Following 10 holiday decorating safety tips can go a long way in preventing fires and injuries during the upcoming holiday season. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 45 TDI Considering Amendments to the Independent Review Organization Rules The Texas Department of Insurance published informal draft amendments to the Chapter 12 Independent Review Organizations (IRO) rules. The bulk of the rule changes deal with the TDI application, review, certification, and recertification processes for IROs. The informal draft rules also make changes to the personnel and credentialing rules. The informal draft rules also implement provisions of House Bill (HB) 2645 that was passed during the 2013 regular session of the Texas Legislature. HB 2645 changed the certification requirements for independent review organizations and require the Commissioner of Insurance to appoint an advisory committee to advise the Texas Department of Insurance (TDI) on changes to be made to the rules and processes, at a minimum of once a year. A detailed analysis of the bill, prepared by its author, Rep. Chris Turner (D-Arlington), is available on the Texas House of Representative’s website. Rule 12.403, which establishes fees that are to be paid to IROs by utilization agents and other payors, is the only rule that directly impacts insurers and utilization review companies. The IRO fees are structured into two tiers. Tier one fees are for independent review of medical or surgical care rendered by a doctor of medicine or doctor of osteopathy. The current Tier one fee is $650. Tier two fees are for the independent review of health care services rendered in the specialties of podiatry, optometry, dental, audiology, speech-language pathology, master social work, dietetics, professional counseling, psychology, occupational therapy, physical therapy, marriage and family therapy, chiropractic, and chemical dependency counseling, and any of their subspecialties. The current Tier two fee is $460. Workers’ compensation healthcare network, disputes involving preauthorization, concurrent, or retrospective medical necessity payment of the IRO review fee by the insurer must be made within 15 days after receipt of an invoice from the IRO. In disputes involving preauthorization or concurrent review, or an employee reimbursement dispute, the insurer must remit payment to the assigned IRO within 15 days after receipt of an invoice from the IRO. In non-network retrospective medical necessity disputes the requestor (usually a physician, non-physician health care provider, or health care facility) must remit payment of the IRO fee to the IRO within 15 days of receipt of an invoice from the IRO. If the requestor prevails after the IRO review, the responding party (usually the insurer) must reimburse the requestor the amount paid for the IRO review not later than 15 day after the IRO decision is rendered. Reimbursement of the IRO review fee is required even if the decision of the IRO is appealed by the responding party. The injured employee is never required to pay for any part of an IRO review. Insurers are required, by rule, to pay the IRO review fee when the injured employee is the requestor in medical necessity disputes associated with proposed health care for which preauthorization has been denied. Information about the review of workers’ compensation medical necessity disputes by an IRO can be found on the DWC’s website. The DWC rule regarding the medical dispute resolution process by IRO for medical necessity disputes is available here. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 46 IROs Seeking Increase in Review Fees IROs are seeking a 43 percent increase for the two-tier IRO fees. They are additionally seeking a new fee of $1,500 for reviews of life-threatening medical conditions and injuries. At least one IRO wants to be able to determine if the standard fee will apply or if the life-threatening medical conditions and injuries fee would apply. The IROs have reported that the primary reason they are requesting an increase of the IRO fees is that the number of workers’ compensation medical necessity disputes have dropped dramatically. IROs are not receiving the anticipated number of medical necessity disputes that was projected by TDI when the rules were last amended in 2010. TDI had anticipated a spike in the number of workers’ compensation medical necessity disputes as a result of the implementation of the DWC’s Closed Pharmacy Formulary. The anticipated increase in disputes regarding prescription drugs did not materialize. The American Insurance Association, Insurance Council of Texas, Property Casualty Insurers Association of America and several Texas professional medical associations filed comments that expressed their respective opposition to increasing the IRO fees. TDI does not appear to be amenable to increasing the fees by 43 percent and adding a $1,500 fee for the review of life-threatening conditions as has been requested by the IROs. DWC Finalizes Revisions to Two Forms On September 5, 2014, the Texas Department of Insurance’s Division of Workers’ Compensation announced it has finalized revisions to DWC Form026, Request for Reimbursement of Payment Made by Health Care Insurer and DWC Form-069, Report of Medical Evaluation. The revisions replace the term "ICD-9" with the term "diagnosis code." The purpose of the revisions is to facilitate the transition from ICD-9 coding to ICD-10 coding for workers’ compensation medical billing, processing and reporting purposes in order to maintain consistency with federal regulations. ICD-9 and ICD-10 refer to the 9th edition and the 10th edition, respectively, of the International Classification of Diseases, Clinical Modification and Procedure Coding System. Additionally, DWC added instructions for injured employees on DWC Form-069, Report of Medical Evaluation. The finalized forms are available on the Texas Department of Insurance website. The finalized forms are effective January 1, 2015. Not an Associate Member of the Insurance Council of Texas? Does your company or firm provide vendor or other services to property and casualty insurers? If so, your company or firm may be eligible to join the Insurance Council of Texas . Contact Mark Hanna at [email protected] or Steve Nichols at [email protected] to become an associate member of the Insurance Council of Texas. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 47 DWC Proposes Amendments to Medical State Reporting EDI Rules On October 24, 2014, the Texas Department of Insurance‘s Division of Workers’ Compensation (DWC) announced proposed amendments to Rules 134.802 – 134.805, 134.807, and 134.808 regarding definitions, reporting standards, reporting requirements, records required to be reported, state specific requirements, and insurance carrier EDI compliance coordinator and trading partners. The DWC announced that the purpose of the proposed amendments to Rules 134.802 – 134.805, 134.807, and 134.808 is to reiterate the existing technical requirements associated with insurance carriers’ reporting medical charge and payment data to the Division, with minimal change to the technical infrastructure. The proposed amendments also include some additional requirements to improve the quality of data submitted. The submission of accurate data is necessary to allow the Commissioner of Insurance and the DWC to better fulfill their statutorily imposed duties of adopting and administering medical policies, fee guidelines, and rules. The a viability of quality data better assists the DWC in detecting practices and patterns in medical charges, actual payments, and treatment protocols as required by Section 413.007 of the Texas Labor Code. Proposed amendments to Rules 134.802 – 134.805, 134.807, and 134.808 include the adoption by reference of an updated Texas EDI Medical Data Element Requirement Table, Texas EDI Medical Data Element Edits Table, and Texas EDI Medical Difference Table. The DWC noted that the proposed amendments provide clarification of the existing requirement that an insurance carrier must report the same prescription number for each reimbursable component of the compound medication; an emphasis on proper sequencing that requires an ‘00’ original medical EDI record to be submitted before an ‘01’ cancel or ‘05’ replacement; the clarification of ‘W3’ as a Texas – specific claim adjustment reason code that identifies requests for reconsideration or appeal; and other minimal technical amendments. DWC Launches Enhanced Texas Electronic Data Interchange Resources Webpage On October 23, 2014, the DWC launched a enhanced Texas Electronic Data Interchange Resources webpage that provides additional information to insurance carriers and their EDI vendor companies. The revised webpage is part of the DWC’s response to request by the insurance industry to enhance their communications and resources associated with the EDI data submission process. The DWC has included the following EDI resources and information on the enhanced webpage: ● General Information to include agendas and presentations associated with the quarterly Texas EDI meetings; ● Medical state reporting resources and rules; ● State claims reporting resource; ● Proof of coverage resources; ● Health plan claim matching resources; and ● eBill – electronic medical billing resources. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 48 Amended Rules Proposed as the DWC Winds Down Its EDI Related Enforcement Activity The proposed rules come on the heels of the DWC’s recent EDI related enforcement activity. In August of 2013, the Texas Department of Insurance’s (TDI) Enforcement Division announced that they would be initiating enforcment actions “against almost every insurance carrier” to address “failure to submit accurate medical billing and payment data.” Penalties ordered to date for insurers total $1,658,245 for EDI data related and other enforcement issues. The majority of the enforcement actions focused on the national provider identification number data element that had been added to required data elements that must be submitted to the DWC with an insurance carrier’s medical state reporting data. Several of the enforcement actions included other data accuracy issues. In response to the announcement about the EDI related enforcement actions that TDI planned on taking against insurers, the Insurance Council of Texas formed an EDI Task Force and worked with the American Insurance Association, Property Casualty Insurers Association of America, a large number of workers’ compensation insurance companies, insurance defense law firms, and EDI vendor companies to identify data submission requirements that needed to be clarified and barriers preventing the filing of accurate EDI data. The Task Force meet over a one-year period and completed a review of the EDI process of the medical data state reporting requirements and identified rule provisions and EDI table elements that needed to be clarified. In June of 2014, the insurance industry’s EDI Task Force presented recommendations to the DWC for changes to the EDI rules and associated EDI tables that would clarify data reporting requirements. The DWC has incorporated some of the recommended changes in the recently proposed rule and proposed amended EDI tables. The DWC is reviewing other changes recommended by the EDI Task Force. Other Actions Taken by the DWC to Clarify Medical State Reporting EDI Requirements The proposal of amendments to the EDI rules are not the only steps being taken by the DWC. The DWC has prepared and published a Frequently Asked Questions (FAQ) document that reflects the current rules. DWC staff have announced that the FAQ document will be updated and aligned with the changes made to the rules once the proposed EDI rules are adopted. On October 23, 2014, the DWC held an inaugural Texas EDI Quarterly Meeting. Teresa Carney, the DWC’s Director of System Monitoring & Oversight, provided an overview of the medical state reporting EDI process and requirements. The meeting, which was well attended and received, generated an open dialogue between DWC staff and the meeting attendees (insurance company compliance and EDI staff, insurance industry trade group lobbyists, and EDI vendor company staff). Carney asked the meeting attendees to provide the DWC with input as to what topics should be included on agenda for the next meeting which will be held in January of 2105. Insurance Industry’s Reaction to the Proposed Rule Amendments and Other EDI Clarification Initiatives “The insurance industry is pleased that the DWC has proposed amendments to the medical state reporting EDI rules,” said Steve Nichols, Manager of Workers’ Compensation Services at the Insurance Council of Texas. “Along with the recently published FAQs, the Texas EDI Quarterly Meetings, and an enhanced Texas Electronic Data Interchange (EDI) Resources webpage, the rules are the right step towards clarifying medical state reporting EDI data requirements.” Nichols said the insurance industry and EDI vendor companies look forward to continuing to work with DWC staff on the clarification of medical state reporting EDI data requirements. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 49 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 50 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 51 Are You Ready for Medical Marijuana? Understanding the Medical, Legal, and Liability Implications for Insurers. By Mark Pew, Senior Vice President, PRIUM While Texas has not legalized marijuana – either for recreational or medical use- it is surrounded by states that have. New Mexico’s Court of Appeals used the “Compassionate Use Act” in May 2014 to require an employer to reimburse the use of medical marijuana for chronic pain. Marijuana is legal for medicinal and recreational use in Colorado, and marijuana tourism is a burgeoning business. As of October 2014, a total of 23 states and the District of Columbia have legalized medical marijuana while another 11 states have limitedaccess product laws (courtesy of National Conference of State Legislatures). So whether there are Texas work comp claimants who now live in one of those states, Texas-based claims adjusters who manage claims in one of those states, Texas legislators who consider moving forward to legalization, or those outside of Texas (the federal government) who advocate for legislation, what we believe as being unthinkable could certainly become a reality. The legalization of medical marijuana appears to be a societal inevitability. As of June 2014, 22 states and the District of Columbia have legalized it, and nearly all of the remaining states are considering it. In addition, Colorado, Washington, and the city of Portland in Maine have legalized the recreational use of marijuana. An August 2014 ballot initiative in Alaska would regulate and tax marijuana like alcohol and would essentially legalize recreational use, and advocates in Oregon are striving to countermand the legislature’s refusal to allow a ballot initiative in November 2014 to legalize recreational marijuana. Despite the obvious momentum behind legalization, evolving social policy around marijuana will bring a host of difficult-toanswer questions. Many payers think that their pharmacy benefit managers (PBMs) will block all medical marijuana prescriptions because there are no national drug codes. But there already are FDA-approved prescription drugs on the market that contain natural or synthetic marijuana, such as Marinol and Cesamet. Another, Sativex, is undergoing clinical trials in the U.S. The more controversial forms of medical marijuana are typically seen in recreational use, the kind that is usually smoked, vaporized, or eaten. These still are illegal at the federal level as the Drug Enforcement Agency categorizes marijuana as a Schedule I drug. States of Mind States have taken different approaches to regulation. Some jurisdictions, like California, have relatively lax rules regarding how medicinal marijuana may be obtained. Usage is largely subject to an individual saying, “I have pain.” Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 52 On the other hand, Florida’s Governor Rick Scott has pledged to sign the recently passed SB 1030, which would only decriminalize “Charlotte’s Web,” a marijuana extract high in cannabidiol that has been shown to treat certain seizure disorders. Kentucky would limit medical marijuana’s use to certain conditions and diseases, including terminal illnesses, peripheral neuropathy, cancer, and AIDS. It’s hard to argue with the tax revenue that marijuana is capable of producing. A June 2005 report from Harvard University’s Dr. Jeffrey Miron estimated that replacing marijuana prohibition with a system of taxation and regulation similar to alcohol would produce combined savings and tax revenues of between $10 billion to $14 billion per year. According to a March 2014 article on Forbes.com, Colorado sold $14 million worth of recreational marijuana in January 2014, delivering $3.5 million in total tax revenue to the state ($1.5 million came from medical marijuana). In Denver, total taxes are as high as 21.12 percent. The fact that Colorado potentially could reap $40 million a year in marijuana tax revenue certainly provides strong motivation for other states to consider legalization. Following are some considerations for states as they contemplate the legalization of medical marijuana: (1) Deal with the dissonance between federal and state laws. (2) Determine the scope of treatment. Should use be limited to specific disorders/diagnoses? (3) Understand the entire constituency’s beliefs and values about marijuana. Does the majority of the population favor legalization, or is it just a vocal minority? (4) Consider reciprocity. What are neighboring states doing, and will their policies be acceptable? (5) Remember the law of unintended consequences. We can foresee intended consequences and develop what-if scenarios around them. Unintended consequences come from the things you cannot predict, such as pets getting sick from eating marijuana or fourth graders selling pot, as has happened in Colorado. So building agility into the system to deal with the unintended consequences is critical. Comp Concerns Workers’ compensation payers and their medical management partners also face a tough task. Medical marijuana use is complicated and multidimensional, with nearly as many pros (anti-nausea, anti-seizure, antianxiety, and pain relief) as cons (increased risk of schizophrenia, reduced motivation, and potential lung damage). Some studies suggest that marijuana cigarettes pose as much risk for lung damage as tobacco; others say casual smoking does not cause lung damage. It will take the type of randomized, controlled, multiphase clinical trials required for FDA drug approval to know the answers. Advocates suggest that marijuana is preferable to manufactured anti-anxiety drugs and may be a safer painkiller than opioids, although they lack clinical evidence to back those assertions. Because marijuana is not FDA approved, studies on its efficacy and safety have been largely flawed and, therefore, inconclusive. Patient safety regarding drug interactions also is important. The American Medical Association affirmed its opposition to the legalization of marijuana in November 2013, saying that it “is a dangerous drug and, as such, is a public health concern.” Just as states are embracing prescription drug monitoring programs, medical marijuana could come along and bypass the scrutiny of pharmacists who know much more about drug interactions than people working at marijuana dispensaries. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 53 Employers and other payers need to understand the medical issues, legal implications, and liabilities, which includes potential violations of federal law if parts of their businesses involve federal contracts. Then they must create enterprise-wide policies for managing medical marijuana. Most payers are multi-jurisdictional and have to comply with a mosaic of legal issues and jurisdictional perspectives. The following are considerations for that process: (1) How do federal RICO statutes affect the reimbursement of marijuana, and do they put your organization at risk? (2) What kind of PBM formulary should be in place to deal with FDA-approved medical marijuana? Should there be prior authorization to allow case-by-case decisions or outright blocks to disallow? Will your policies be the same or different for medical marijuana that is not FDA approved but is legal in individual jurisdictions? (3) What precedents have been set by case law at the individual state and federal levels, and how should they influence your individual policy? (4) Although cancer and seizures are not prevalent diagnoses in workers’ compensation, should they be individual decisions, given the anecdotal evidence that medical marijuana can be helpful? (5) As legalization of medical marijuana expands, how will your policies keep pace? To remove any personal biases from decisions on reimbursement, the payer’s executive team needs to develop enterprise-wide policies for addressing requests for cannabis. Have legal counsel analyze the legislative landscape, medical directors examine the physiological and pharmacological aspects, and risk managers weigh in on worksite safety issues to lay the groundwork for organizational policy. Even with that groundwork, the decision may not be yours fully. In the recent case Vialpando v. Ben’s Automotive Service and Redwood Fire & Casualty (2014), the New Mexico Court of Appeals required an employer to pay for an injured worker’s medical marijuana. While this may be appealed, it shows that states (and injured workers) may force the issue. Regardless, the workers’ compensation industry needs to prepare for expanded use of medical marijuana and requests for reimbursement. This is a complex circumstance that should not be ignored or deferred. SIDEBAR: How Payers Can Prepare for Medical Marijuana ● Understand legal implications. Understand jurisdictional differences, compliance issues, and neighboring states’ statutes and any reciprocity. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 54 ● Evaluate medical/pharmacological aspects. Does it do more harm than good? What are the dangers, and how can they be mitigated? ● Consider impact on workplace, workplace safety, and drug-free workplace policies. ● Develop an enterprise-wide policy for addressing the use and reimbursement of medical marijuana for workers’ compensation illnesses and injuries. ● Implement jurisdictionally specific policy. This might include prior authorization and case-by-case decisions, PBM formulary, and urine drug testing. A SPECIAL REPRINT © Entire contents copyright 2014 by Claims Management magazine, a publication of The CLM. All rights reserved. Editor’s Note: This article originally appeared in the July 2014 edition of the Claims Management magazine and has been reprinted in this edition of the Texas Workers’ Compensation Update newsletter with a special reprint permission from Claims Management. The article includes a special update regarding medical marijuana and Texas. The article does not represent the views of ICT and are those of the author. The author of article is Mark Pew, Senior Vice President at PRIUM. Mark has worked in a variety of roles with PRIUM since 1989, with current responsibilities including educational outreach, product development and marketing. His current focus is to develop strategies for managing the overutilization of prescription drugs and the education of stakeholders. Mark created PRIUM’s Medical Intervention Program in 2003 and has since refined the program and created several other services to address the prescription drug epidemic. He has over 30 years of experience in building enterprise strategies for businesses in healthcare, finance, and technology including work at Equifax, ChoicePoint, CoreSpeed and MedicaView International. Considered a thought leader in workers’ compensation, Mark is regularly quoted in articles, written several articles and white papers, and from Feb 2012 thru June 2014 presented 159 times to 9,580 people in 31 states on best practices around the treatment of chronic pain. He is a member of the medical issues committee of International Association of Industrial Accident Boards and Commissions (IAIABC). Mark will be a featured speaker on the topic of medical marijuana at the Insurance Council of Texas’ 2015 Workers’ Compensation Seminars which will be held in Austin, Texas on April 8, 2015 and Dallas, Texas on April 23, 2015. An Ameritox solutions provider, PRIUM sets the industry standard for workers’ compensation medical interventions through its ability to secure higher agreement rates and to help ensure compliance with modified treatment plans. The hallmark of the medical intervention company’s success is a collaborative physician engagement process encompassing evidence-based medicine, clinical oversight, and jurisdictional guidelines to facilitate optimal financial and clinical outcomes. PRIUM helps eliminate unnecessary treatment through a comprehensive approach that includes complex medical interventions, utilization reviews, urine drug monitoring, and independent medical exams. Based in Duluth, Georgia, PRIUM can be reached at prium.com or 888.588.4964. Pledge Your Support to ICT’s Scholarship Program Today Together We can Make a Difference Information about the Insurance Council of Texas Education Foundation and how you can become a contributor is available on our website. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 55 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 56 Stone Loughlin & Swanson’s Workers’ Compensation Case Law News Shorts Continuous coverage? Not so much. The Dallas Court of Appeals issued a decision which explains that the Acontinuous coverage rule@ is not exactly what the name implies. It held that a Texas-based worker was not covered when killed while on a business trip to New York City. Ronald Davis worked in Texas but had a business meeting in New York scheduled for a Monday. He flew to New York on the previous Saturday and checked into a hotel. The next day, Sunday, he was crossing a street near Central Park at 10:30 a.m. when he was hit by a bicyclist and killed. He was 10 blocks away from his hotel. No one knows where he had been or where he was going. Mr. Davis= family argued that he was covered under the “continuous coverage” rule. Under that rule, an employee whose work entails travel away from the employer=s premises is in the course of his employment when the injury has its origin in a risk created by the necessity of sleeping or eating away from home, except when a distinct departure on a personal errand is shown. The Division of Workers= Compensation found the injury to be non-compensable, so the Davis family had the burden of proof on judicial review. Although there was no evidence that Mr. Davis was on a personal errand at the time of the accident, the court found the injury to be non-compensable. It reasoned that the Davis family had the burden of showing that Mr. Davis was not on a personal errand at the time of the accident and, because they could make no such showing, they could not meet their burden of proof. Davis v. Texas Mutual Insurance Company, ___ S. W.3d ___, 2014 WL 3705130 (Tex. App. B Dallas 2104). Settlement agreement in Aold law@ case cannot circumvent DWC=s jurisdiction The San Antonio court of appeals has reinforced the exclusive jurisdiction of the Division of Workers= Compensation to resolve disputes, even when the parties might prefer to go elsewhere. In this Aold law@ case the parties wrestled with several disputes over the years, one of which they settled with an agreement which provided that future disputes would be subject to non-binding mediation and then, if mediation were not successful, Avenue shall lie in the District Court of Zavala County, Texas.@ When another dispute arose, the worker argued that this provision allowed him to bypass the Division and proceed directly to district court. The district court of Zavala County agreed, but the San Antonio court of appeals did not. It held that exclusive jurisdiction lies first with the Division and that the parties could not change that by agreement. In re Liberty Mutual Fire Insurance Company, 2014 WL 3747332 (Tex. App. B San Antonio 2014). Editor’s Note: The case law news shorts were prepared by Stone Loughlin & Swanson, LLP for inclusion in this edition of the Insurance Council of Texas’ Workers’ Compensation Update newsletter. Stone Loughlin & Swanson’s passion is administrative law. They have distinguished themselves as a "go to" law firm in the areas of health and workers' compensation insurance regulation. Their innovative challenges to agency action have saved their clients millions of dollars and changed the regulatory landscape for all system participants. Martindale Hubbell, the nation's premier rating group for lawyers, has rated the firm "AV" which is their highest distinction. In addition, they are the only law firm in Texas chosen to be a member of the National Workers' Compensation Defense Network. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 57 Innovation. At Stone Loughlin & Swanson, LLP our passion is administrative law and we have distinguished ourselves as a "go to" law firm in the areas of health and workers' compensation insurance regulation. Our innovative challenges to agency action have saved our clients millions of dollars and changed the regulatory landscape for all system participants. Expertise. We are eight attorneys, a registered nurse, and a dedicated support staff all focused on the same area of practice, day in and day out. The firm is rated AV by Martindale Hubbell, the nation's leading rating group for lawyers. In addition, we are the only law firm in Texas chosen to be a member of the National Workers' Compensation Defense Network. Presence. We live and work in Austin, home of state regulatory agencies, the State Office of Administrative Hearings (SOAH), and the Travis County courts (venue for substantial evidence judicial reviews). Our presence in the state capital allows us to closely monitor agency actions and deliver cost-effective representation in administrative proceedings. In particular, our proximity to the Texas Department of Insurance, Division of Workers' Compensation makes us perfectly positioned to assist system participants in the development, certification, and regulation of workers' compensation health care networks and to assist insurance carriers and self-insured employers with workers' compensation medical necessity and fee disputes. P: (512) 343-1300 F: (512) 343-1385 Visit Us Online at: http://www.slsaustin.com/index.html 3508 Far West Blvd., Suite 200 Austin, Texas 78731 Member National Workers’ Compensation Defense Network – A Nationwide Network of Law Firms Practicing in Workers’ Compensation An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 58 Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 59 Business Insurance Reports Terrorism Insurance Rates Decrease As Demand for Coverage Increases October 12, 2014, the insurance trade magazine Business Insurance, published an article that reported terrorism insurance rate have decreased as the demand for coverage has increased. Experts have reported that the private insurance market has been active, despite uncertainty whether Congress will extend the federal terrorism insurance backstop established by the Terrorism Risk Insurance Act of 2002 (TRIA). The article reported that demand is up for terrorism insurance in the private market amid increased capacity and greater competition that have dropped rates as much as 40% in the lowest-risk locations of the nation, while rates are flat in cities considered at greatest risk of a terrorist attack. The article reported that despite the uncertainty, new capacity has entered the stand-alone market this year. That has created competition and softer pricing outside of peak peril zones, where capacity continues to be tight in so-called Tier 1 cities such as New York, Chicago and San Francisco. Congressional Action to Extend the the Terrorism Risk Insurance Act of 2002 Pending On June 17, 2014, the U.S. Senate passed a bi-partisan bill that would extend the Terrorism Risk Insurance Act of 2002 (TRIA). The legislation provides a seven year extension of TRIA until December 31, 2021 and improves existing taxpayer protections by gradually raising the insurer co-payment from 15% to 20% over five years and by gradually raising the mandatory recoupment threshold from $27.5 billion to $37.5 billion over five years. The U.S. House of Representatives has yet to pass a House bill that would extend the program for five years, a bill that won the approval of the House Financial Services Committee. Business Insurance has reported that both bills contain a provision that would establish the National Association of Registered Agents and Brokers (NARAB), which would set up an independent nonprofit body to allow multistate licensing of insurance producers. Business Insurance also reported House bill would establish NARAB permanently, the Senate bill would do so only for two years. The Senate bill keeps the threshold at $100 million for all terrorism, but the House bill raises it to $500 million for all terrorism except for nuclear, radiological, chemical or biological attacks. Congress adjourned for the elections without having taken action on either bill. Business Insurance reported that Congress is expected to consider the reauthorization of the program, which is scheduled to expire December 31, 2014 during a lame duck session following the November midterm elections. The article noted that should Congress not act by the deadline the private market likely would see disruption as buyers rush to secure affordable private-market terrorism coverage following expiration of the federal backstop. There simply is NO other Daily News Outlet that provides you with timely coverage of developments impacting the Texas workers’ compensation system. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 60 Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 61 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 62 What If the Terrorism Risk Insurance Act is Not Renewed? On October 16, 2014, Fox Business published an article reporting on the failure of the U.S. Congress to pass legislation that extends the Terrorism Risk Insurance Act (TRIA). Fox Business reported that if TRIA isn’t reauthorized, the real-estate and construction industries will take the biggest hit. Fox Business noted that terrorism insurance is generally necessary to secure bank financing for construction projects. It’s also required in 49 states as part of workers’ compensation insurance. The terrorist attacks of September 11, 2001, produced insured losses larger than any natural or man-made event in history and that claims paid by insurers to their policyholders eventually totaled some $32.5 billion dollars-$40.0 billion in 2011 dollars and to this day remains the second most costly insurance event in United States history. 1 The Terrorism Risk Insurance Act (TRIA) was passed into law in 2002, after companies encountered difficulty finding insurance – at reasonable rates – that covered terrorism in the United States in the aftermath of Sept. 11, 2001 terrorist attack that targeted and brought down the World Trade Center in New York City and struck the Pentagon in Washington, D.C. Failure to Renew TRIA Will Impact the Availability of Terrorism Risk Insurance In April of 2014, the U.S. President's Working Group on The Long Term Availability and Affordability of Insurance for Terrorism Risk issued a report that noted some insurance industry sources say "as little as" $6 billion to $8 billion of "global reinsurance is available for terrorism risk" in the United States. The report noted that: "Industry sources report concerns that the long-term availability and affordability of insurance for terrorism risk will be adversely affected if (the Terrorism Risk and Insurance Act) is not renewed before it expires at the end of 2014, and that the market is already tightening in anticipation of the termination of the federal government backstop.” Robert P. Hartwig, Ph.D., CPCU, President of and Economist for the Insurance Information Institute, has provided testified before the U.S. Congress and the City of New York’s Council of the City of New York Committee on State and Federal Legislation that much of the capacity in the market today is predicated on the existence of the Terrorism Risk Insurance Program. “In the absence of the program, reinsurance capacity would be greatly reduced,” said Hartwig. On October 22, 2014, the Insurance Journal reported that Evan G. Greenberg, chairman and CEO of ACE Limited, said during a teleconference call with the failure of Congress to renew federal terrorism reinsurance legislation is “shameful” because both political parties know it needs to be done and their differences are minor. 1 Testimony of Robert P. Hartwig, Ph.D., CPCU, President of and Economist for the Insurance Information Institute, before the Council of the City of New York Committee on State and Federal Legislation, June 17, 2013. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 63 The Insurance Journal reported that Greenberg said the failure to renew TRIA would be “bad” for the country, the economy and business. “I consider it irresponsible of Congress to keep a question mark around the certainty of a backstop,” he said. TRIA expires December 31, 2014 and several organizations, including Risk and Insurance Management Society Inc. (RIMS), have called for the U.S. Congress to extend it. Three separate bills proposing to extend TRIA were introduced in 2013 in the House of Representatives and referred to committee. 2 In order to be a certified by the U.S. government, a terrorist act would have to result in losses exceeding $5 million in the U.S. and be certified by the U.S. Secretary of State, Attorney General and Secretary of the Treasury. 3 According to a 2013 paper published by the Risk and Insurance Management Society, Inc. (RIMS), titled Terrorism Risk Insurance Act: The Commercial Consumer's Perspective, such an incident attack would have to result in aggregate losses to the insurance industry of more than $100 million. An insurer's deductible is calculated at 20% of its annual direct earned premiums from commercial P&C lines. Once that deductible is exceeded, the federal government covers 85% of the insurer's loss above the deductible, until the total losses are $100 billion, RIMS reported in its 2013 paper, titled. In that report, RIMS contends that TRIA should be renewed and should require property and casualty insurers to include coverage of acts of terrorism involving the use of nuclear, biological, chemical and radation weapons. The paper is available on the RIMS website. Failure to Renew TRIA Would Increase the Amount of Federal Government Spending in the Aftermath of a Terrorist Attack The RAND Corporation has reported in its paper titled The Impact on Federal Spending of Allowing the Terrorism Risk Insurance Act to Expire that for terrorist attacks with losses less than about $50 billion, having the Terrorism Risk Insurance Act (TRIA) in place will lead to less federal spending than if TRIA were eliminated. The RAND Corporation’s report noted that eliminating TRIA could increase federal spending by $1.5 billion to $7 billion for terrorist attacks with losses ranging from $14 billion to $26 billion. “One important dimension of the debate about whether to reauthorize the act is its impact on government spending,” said Tom LaTourrette, lead author of the study and senior physical scientist at RAND, a nonprofit research organization. “If, as many expect, allowing the program to expire causes a sharp decline in the number of businesses with terrorism coverage, we find that the federal government could spend billions more in disaster assistance after an attack than it would with the program in place.” Extenstion of TRIA Considered Essential for Maintaining Availability of Terrorism Risk Insurance Proponents of the extension of TRIA contend that an extension of the backstop program is essential to maintain the availability of terrorism risk insurance for business around the nation. They argue that without the extention, the availability of terrorism risk insurance is expected to drop while premium costs increase significantly. “Availability, affordability of terrorism insurance in U.S. 'at risk' if TRIA is not renewed: Working group.” Canadian Underwriter, April 21, 2014, retrieved from http://www.canadianunderwriter.ca /news/availability-affordability-ofterrorism-insurance-in-u-s-at-risk-if-tria-is-not-renewed-working/1003021443/?&er=NA, October 27, 2014. 2 “Availability, affordability of terrorism insurance in U.S. 'at risk' if TRIA is not renewed: Working group.” Canadian Underwriter, April 21, 2014, retrieved from http://www.canadianunderwriter.ca /news/availability-affordability-ofterrorism-insurance-in-u-s-at-risk-if-tria-is-not-renewed-working/1003021443/?&er=NA, October 27, 2014. 3 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 64 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 65 Recognized Expertise in providing High Quality Risk Management and Claims Services to Texas Public Entities We provide workers’ compensation and property/liability administration to over 440 Texas Cities, Counties, School Districts, Water Districts, Health Systems, MHMR Centers and other public entities. With over a quarter of experience, we understand that unique issues they face every day. Our reputation is built on an unwavering commitment to customer service, working with each client in partnership, to develop customer programs that fit your needs. Easy Online 24/7 Access We know that access to your claims information is important, and we provide you with JI Risk Online® secure, web-based access to your complete claims files and all reports 24 hours a day, seven days a week. Whether you’re at your office computer, working from home, or traveling, you can view files, create reports, and even file claims online 24/7 anywhere you have access to the web. Communication is paramount. In addition to on-going reporting, we also provide a detailed Stewardship Report, a regular report card that accesses the performance of your plan and helps chart future directions. A Full Suite of Integrated Services When you work with JI Companies, you can be sure all of your Workers’ Compensation, Liability and Property insurance needs are being met. Our integrated services include: ● ● ● ● ● ● ● ● ● ● ● Workers’ Compensation Claims Administration Medical Bill Review Return to Work Development Programs Utilization Management Field and Telephonic Case Management Integrated Systems Transitional Duty Plans Loss Control/Safety Services and Training Liability Claims Administration Property Claims Administration Non-Subscriber Services Count on Us as Your Partner As a JI Companies client, you are never alone in navigating the complex world of workers’ compensation, liability and property coverage. As your partner, we always provide a client-focused Active Account Manager who consults with you regarding your needs and circumstances and provides thorough project management and detailed implementation planning. Our team also includes dedicated adjusters who devote full time to processing your claims promptly and professionally. Contact us today. Let us take the worry out of your Workers’ Compensation, Liability and Property Insurance programs with the same top-flight professional service currently being enjoyed by dozens of public entities and associations throughout Texas. JI Companies | 10535 Boyer Boulevard | Suite 100 | Austin, TX 78758 Phone (512) 427-2300 | http://www.jicompanies.com/ Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 66 Click Here The e-Billing Transformation: A Jopari Solutions Perspective Whitepaper CA eBill Regulations Summary Jopari eBill Compliance Services Jopari is changing the way insurance payers manage bill and payment processing needs. Now payers can greatly reduce costs and boost operational efficiency while meeting today’s intense regulatory compliance laws including e-Bill, e-Pay and HIPAA. Payers of all industries use Jopari Pay™ to significantly reduce both operational costs and the drain on valuable human resources, while realizing a return on investment almost immediately. Implementing Jopari Pay™ is easy and noninvasive. There’s no software to install and never periodic maintenance. And, as a transaction-based service, we never charge a monthly retainer. Contact Jopari now and learn how we can implement a strategy that will increase your bottom line and provider satisfaction. Automated Payment Processing Web Portal Services Automated Payment Status & Appeal Processing 1099 Services Electronic Bill & Attachment Delivery ANSI 837 / 835 Transaction Services Paperless Workflow Solutions / Support Medical Bill EDI State Reporting Jopari is a privately-held California C corporation operating in the state of California since November 2003. Jopari supplies world-class solutions in the area of enterprise payment and remittance processing. Contact Information Services & Solutions Jopari Solutions, Inc. 1855 Gateway Boulevard Suite 500 Concord, CA 94520 Phone: (925) 459-5200 Fax: (925) 459-5222 Jopari Pay™ enables your existing claim information system to make electronic disbursements. Implementation is speedy; its use is uncomplicated. And we apply your business rules; no infrastructure changes are necessary. Email: [email protected] Simply plug us in and the savings start on day one! An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 67 DWC Proposes Lifetime Income Benefits Rule On October 6, 2014, the Texas Department of Insurance’s Division of Workers’ Compensation (DWC) announced the agency is accepting comments on proposed new Rule 131.1 regarding the initiation of lifetime income benefits (LIB). The DWC has also posted two options for plain language denial notices for public comment. The first option is amended PLN-04, Notice Regarding Eligibility for Lifetime Income Benefits, which includes a denial notice to conform to the proposed rule. The second option is a separate plain language denial notice with new PLN-13, Notice of Denial of Lifetime Income Benefits (LIBs)and Refusal to Pay Benefits. LIBs equal 75 percent of your average weekly wage, with a 3 percent increase each year for injured employees with specific types of injuries. Injured employees who have the following loss or disability are entitled to LIBs: total and permanent loss of sight in both eyes; loss of both feet at or above the ankle; loss of both hands at or above the wrist; loss of one foot at or above the ankle and the loss of one hand, at or above the wrist; an injury to the spine that results in permanent and complete paralysis of both arms, both legs, or one arm and one leg; a physically traumatic injury to the brain resulting in incurable insanity or imbecility; third degree burns that cover at least 40 percent of the body and require grafting, or third degree burns covering the majority of either both hands or one hand and the face. The proposed rule: requires that an insurance carrier must review an injured employee’s eligibility for lifetime income benefits (LIBs) in a timely fashion, including when an injured employee requests LIBs, and must review all of the statutory criteria; outlines the timeframes for determining LIBs eligibility in situations where an injured employee requests LIBs in writing, as well as timeframes for the payment of LIBs after the insurance carrier reasonably believes the injured employee is eligible; ensures that if the insurance carrier denies LIBs eligibility, communication between the insurance carrier and the injured employee will be consistent, documented, and that all parties will be informed of their right to initiate dispute resolution; and retains the statutory eligibility requirements for LIBs. The public comment period closes Monday, November 10, 2014 , at 5:00 p.m. Central Standard Time. The Insurance Council of Texas (ICT) publishes an Appeals Panel Decisions Digest that includes summaries of significant decisions. The electronic manual, prepared in conjunction with the Austin-based law firm of Burns, Anderson Jury Brenner, L.L.P., is available to ICT’s member-ship as a member’s only benefit. If you are employed by a member company of ICT, contact Steve Nichols to obtain access to the manual. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 68 Workers’ Compensation Insurance Fraud Is A Problem! What is Insurance Fraud? Insurance fraud is an intentional deception committed by applicants, policyholders, claimants, providers, agents and company employees. It may occur during the process of buying, using, selling or underwriting insurance and is usually motivated by greed. Insurance Fraud is a crime in Texas! Workers’ Compensation insurance fraud is a problem. The National Insurance Crime Bureau (NICB) has reported that studies indicate up to 10 percent--perhaps more--of all property/ casualty insurance claims are fraudulent. The NICB has also estimated that workers' comp fraud costs the insurance industry as much as $5 billion annually. Workers’ compensation fraud includes the padding of bills by health care providers, injured employees claiming injuries that do not occur, employers falsely classifying employees in different occupations to obtain lower premiums, and injured employees receiving income replacement benefits while working. We Need Your Help! “Disabled” Injured Worker Playing Golf The Texas Committee on Insurance Fraud needs your help in fighting workers’ compensation fraud. You can help us fight workers’ compensation insurance fraud by reporting it to the Texas Department of Insurance at 1-888-372-8818. Online Reporting of Fraud Available “Disabled” Injured Worker Changing a Flat Tire Online reporting of insurance fraud is available at: http://www.tdi.state.tx.us/fraud/frsiufrrpt.html. Take a bite out of crime by reporting workers’ compensation insurance fraud. Get Involved with the Texas Committee on Insurance Fraud Contact Mark Hanna at (512) 444-9611 or at the following e-mail address [email protected] to become involved in the Texas Committee on Insurance Fraud. Help Us Fight Workers’ Compensation Insurance Fraud Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 69 An Associate Member of the Insurance Council Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 70 Significant Texas Case Law Update From WorkCompCentral Lumbermens Mutual Casualty Co. v. Portillo, 13-13-0219-CV, (10/09/2014): A Texas appellate court for the second time ruled that a report from a worker's treating doctor, which had been accepted by a trial court judge, was insufficient to establish the worker's impairment rating of 20%. Mission Petroleum Carriers v. Kelley, 14-14-00072-CV, (10/09/2014): A non-subscribing employer that persuaded an employee to sign paperwork to enroll in its health and safety plan – while he was in the hospital and under the influence of morphine after being seriously injured in a big-rig accident – can still enforce the arbitration provision included in those documents, the 14th District Court of Appeal of Texas ruled. Beacon Construction Co. v. Alonso, 09-13-00295-CV, (09/25/2014): A Texas appellate court ruled that workers' compensation provided the exclusive remedy for a group of workers who were injured in a crane collapse on a worksite that was subject to a contractor-controlled insurance program. B & S Welding Work Related Injury Plan v. Oliva-Barron, 05-13-00394-CV, (09/15/2014): The 5th District Court of Appeals at Dallas ruled that a non-subscribing employer's alternative benefit plan wrongfully terminated its payments to a seriously injured worker less than three months after his near-fatal fall. Pena v. SORM, 13-12-00712-CV, (09/11/2014): A Texas appellate court ruled that summary judgment dismissing a claim based on a worker's car accident was inappropriate as there were triable issues as to whether he was within the course and scope of his employment at the time of his wreck. Texas Department of Insurance v. De Los Santos, 04-13-00419-CV, (08/27/2014): A Texas appellate court ruled that a heavy equipment operator's hand and arm injuries had left him unable to find employment requiring the use of his hands, and therefore that he was entitled to lifetime income benefits. Texas Mutual Insurance Co. v. Palmer, 05-12-00893-CV, (08/29/2014): A Dallas-area carpenter who had secured a jury verdict against the Texas Mutual Insurance Co. for engaging in unfair and deceptive acts in the handling of his workers' compensation claim will not be getting the $483,716.69 he was awarded by a jury, due to a snafu in his pleadings. WorkCompCentral Offers Workers’ Comp Research Library for Texas and Much More If you have a full access paid subscription to WorkCompCentral, as opposed to a news only subscription, you can access the WorkCompCentral Research Library - TX. In order to access this resource, you must first log in, then click on Law in the upper horizontal menu of the site header. WorkCompCentral was founded by David J. DePaolo in 1999. DePaolo became a member of the California State Bar in 1984 and practiced workers' compensation law in private practice with Miller & Folse, Adelson Testan Brundo & Popalardo, and as a sole practitioner prior to starting WorkCompCentral. DePaolo holds a J.D. from Pepperdine University School of Law (1984), a Masters in Business Administration from California Lutheran University (1997) and a Bachelor of Arts, English, from San Diego State University (1981). WorkCompCentral reports on developments impacting workers’ compensation systems in all 50 states and the District of Columbia and offers online continuing education courses in several states. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 71 3200 Highland Avenue Downers Grove, IL 60515 (630) 737-7900 [email protected] Coventry WC Network Services, a business segment of Coventry Health Care Workers' Comp Services, Inc. ("Coventry Workers' Comp Services"), is the comprehensive outsourcing solution for containing health care and disability costs. Serving the occupational health care market, Coventry Workers’ Comp Services provides employers, insurers and claims payors with a variety of integrated health care services. These services include in-network and out-of-network medical claims review and re-pricing, access to specialized Preferred Provider Organizations ("PPOs"), early intervention and case management-driven Return-To-Work ("RTW") services and other cost management and related services. Recently formed from the combination of First Health and Concentra’s Workers’ Compensation Cost Management businesses, Coventry Workers’ Comp Services delivers increased medical, indemnity and administrative (“total cost”) savings by offering our customers a fully integrated suite of services. Coventry WC Networks have focused our workers’ compensation expertise, technology and work process re-engineering resources to deliver the following value to our customers: Increased cost savings (medical and total costs) Improved communications and quality of decision-making Service innovation, consistency and reliability Increased information accuracy and usefulness; and Increased frequency of superior claims outcomes. With more than three decades of experience and as one of the industry leaders in our field, Coventry WC Network Services provides services that successful reduce the high cost of workers’ compensation medical and total costs while delivering improved claims outcomes for injured workers, employers, third-party administrators and insurers. Coventry WC Network Services reviews, re-prices, and reduces medical bills received by claims payors (third-partyadministrators and insurers) and also achieves customer savings through fee negotiation and access to PPO networks. Document management solutions and Adjuster Desktop informational interfaces contribute proven capabilities that facilitate adjuster effectiveness and improve the timeliness and flow of meaningful information to support both better decision-making and lower operating costs. Visit us online at http://www.coventrywcnetworks.com/. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 72 An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 73 TDI Insurance Fraud Prosecutor Named for Dallas County On October 24, 2014, the Texas Department of Insurance announced Amy Allen as a fraud prosecutor who will work exclusively with criminal prosecutors in the Dallas County District Attorney’s Office to combat insurance fraud. Texas consumers pay an estimated $200 to $300 in additional insurance premiums each year to offset the costs of insurance fraud. Amy Allen TDI has partnered with local law enforcement in Dallas County since 2005. Following the successful partnership with Dallas County, TDI added prosecutors in Harris and Bexar counties. Cases assisted by TDI fraud prosecutors in all three offices have netted more than 250 criminal indictments and brought back $7.5 million in restitution to insurance fraud victims. “Insurance fraud affects all Texans by driving up the cost of premiums they pay for insurance coverage,” Texas Insurance Commissioner Julia Rathgeber said. “Our Fraud Unit is dedicated to detecting and assisting in the prosecution of insurance fraud and it is my pleasure to welcome Amy Allen to our highly qualified team of criminal specialists.” Allen worked previously as an assistant city attorney and community prosecutor for the City of Dallas. She has litigation experience in Dallas, Tarrant and Harris counties and worked in Washington, D.C., for an international prison ministry. She is a Special Assistant United States Attorney for the Northern District of Texas as part of the national Project Safe Neighborhood program. Allen graduated from the University of Houston – Bates School of Law in 1991 with a Juris Doctorate and earned a bachelor’s degree from Louisiana State University. TDI’s Fraud Unit Special Prosecution team includes Jesse McClure (Harris County) and Nicole Thornbro (Bexar County). The team works collaboratively with the respective district attorney offices on the prosecution of insurance fraud cases. What is Insurance Fraud? Insurance fraud occurs when companies, agents, adjusters, health care providers, or consumers intentionally deceive others or misrepresent facts for financial gain. It usually happens during the process of buying, using, selling, or underwriting insurance and is usually motivated by greed. Insurance fraud is a crime in Texas. TDI’s Insurance Fraud Unit Section 701.101 of the Texas Insurance Code requires the Texas Department of Insurance Fraud Unit to report annually in writing to the commissioner of insurance the number of cases completed and recommendations for regulatory and statutory responses to the types of fraudulent activities encountered. The TDI Fraud Unit has full state police powers (armed, make arrests, and conduct investigations into violation of state laws), and statewide jurisdiction. The unit specializes in financial crime, and investigators may conduct joint investigations with city, county, state, and federal law enforcement agencies. In fiscal year 2013, the Texas Department of Insurance Fraud Unit surpassed all prior years in the number of cases opened for investigation and referred for prosecution, and in the number of judgments from referred cases. In 2013, the Fraud Unit received 12,444 reports of fraud , opened 559 investigations, referred 222 cases for prosecution, and obtained 108 criminal indictments convictions. The courts assessed restitution totaling $7,533,941 against individuals convicted of insurance fraud. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 74 Division of Workers’ Compensation Issues Call for Presenters for 2015 Texas Safety Summit Workplace Safety On October 28, 2014, the Texas Department of Insurance’s Division of Workers’ Compensation announced that the agency is seeking presenters for its 19th Annual Workplace Safety and Health Conference, the Texas Safety Summit, which will be held in Austin on May 19-21, 2015. The statewide conference is open to all segments of the Texas workforce, including small and large employers, public and private sector employers in all industries, and workers' compensation subscribers and non-subscribers. A goal of the Texas Safety Summit is to help employers reduce injuries and their associated costs through workplace safety and return-to-work programs. Speaking opportunities at the Texas Safety Summit include four pre-conference sessions (three hours each), four keynote speakers (one hour each), and approximately 25 breakout sessions (one to two hours each) over the course of the conference. Presentations should provide information that will improve knowledge and understanding of occupational safety and health issues that Texas employers face. Particular areas of emphasis requested by the DWC include preventing transportation related incidents, falls, contact with objects and equipment, and workplace violence. Presentations that provide practical information for employers to use in their workplaces to improve their safety and health management systems and safety outcomes are also desired. Topics may be broad or specific to a particular industry or occupation. The deadline for submissions is December 5, 2014. Submission details and instructions can be found on the DWC website. New Online Form Option Helps Employers Comply with State Workers’ Comp Requirements On October 19, 2014, the Division of Workers’ Compensation (DWC) announced that it now offers a new option for employers or those filing on their behalf, such as third-party administrators and employer representatives who file the DWC Form-005, Employer Notice of No Coverage or Termination of Coverage with DWC. Texas employers that do not have workers’ compensation insurance coverage must submit the DWC Form005 to DWC, along with the DWC Form-205, Locations of Employer’s Business(es) if the employer has multiple locations. This option is designed to help employers increase their compliance with this requirement. Employers and those filing on their behalf now have the option to file up to 500 forms online with one submission in XML format. This option reduces the effort needed to file each form individually, and it will also be useful for those submitting a single form with many business locations. The XML file includes all of the information required on the DWC Form-005 and DWC Form-205. The option assists those who file the form frequently by allowing them to program their systems to submit the information automatically. Instructions to prepare and submit an XML file are on the Texas Department of Insurance website at http://www.tdi.texas.gov/wc/forms/xmlformat.html. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 75 The Property Casualty Insurers Association of America (PCI) provides a responsible and effective voice on public policy questions affecting insurance products and services in an effort to foster a competitive insurance marketplace for the benefit of insurers and consumers. The proverbial adage “strength in numbers” rings true at our association, for no insurance company can solely create the type of influence, wealth of information and networking opportunities that PCI provides. Our greatest value to members is the ability to save companies time and money by creating individual and collective victories through a healthier legislative and regulatory environment. Members benefit from the advocacy, knowledge, networking and value that PCI offers. Advocacy: The unmatched skills of PCI staff and local lobbyists, a group that includes former state legislators and commissioners, enables the association to inform and influence state and federal public policy makers. Retained lobbyists are used in each state to advocate PCI positions on issues. Expert staff exists at PCI headquarters in Des Plaines, our federal government affairs office in Washington, D.C., and regional offices in Albany, Atlanta, Austin, Boston, Denver, Harrisburg, Tallahassee, Trenton, Seattle and Sacramento to better manage industry activity. Knowledge: The information members receive is specifically targeted to their interests. Our more than 80 publications — including bulletins, committee communications, reference and research documents and statistical analysis — enlighten members with understanding that is necessary to stay on top of new industry activities. In particular, the Legislative Database tracks thousands of bills and regulations each year, reporting on their introduction, enactment, and court challenges. This service analyzes and interprets effects of bills and regulations on insurers — saving members the cost of noncompliance. Besides the written word, the sharing of information takes place through seminars, where industry experts editorialize and clarify issues, and committee meetings that facilitate information sharing among members. Networking: Gleaning competitive tips from peer-to-peer contact leads to peak performance. PCI provides a multitude of opportunities to meet with colleagues and establish new business associates each year through its 8 seminars and numerous committee meetings. PCI has at least one member headquartered in each of the 50 states, bringing more contacts, knowledge and expertise to the association — and creating partnerships across the nation. Enhance your business, your bottom line, your industry environment. E-mail [email protected] or call her at 847-553-3634. An Associate Member of the Insurance Council of Texas Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 76 INSURANCE COUNCIL OF TEXAS Become An Associate Member Today The Insurance Council of Texas (ICT) is a multi-purpose, non-profit trade association of property and casualty insurers writing business in Texas. ICT's purpose is to provide a mechanism through which our members and associate members can collectively represent their interests in the regulatory process and stay abreast of those events that affect the business of insurance in Texas. Our Accomplishments ● ICT is an opinion leader in the Texas workers’ compensation system. ● ICT has commented on every new rule proposed by the state’s workers’ compensation regulatory agency and shaped the rules that have been adopted. ● ICT provides our membership with timely analysis of new laws and rules not available from any other source. More information about our workers’ compensation program is available on ICT’s website. Our experienced and knowledgeable staff provides a variety of services and products that give our member companies the information and resources they need to be successful in the Texas insurance marketplace. ICT does not lobby, but follows the legislative process and reports to the membership on important legislative initiatives and changes in insurance law. We are regular participants in regulatory matters and employ an active committee system to guide our involvement. ICT’s Workers’ Compensation Services program provides our members and associate members with representation before the Texas Department of Insurance (TDI) and the TDI Division of Workers’ Compensation on regulatory matters, timely reports on developments impacting the Texas workers’ compensation system and information not available from any other source. Associate Membership Benefits ■ Your company/firm would join the collective voice of ICT's 500 plus member insurance companies and a growing number of associate members; ■ Access to ICT's "members only" website; ■ Access for an unlimited number of company/firm staff members to our workers' compensation newsletter, association newsletter, workers' compensation bulletins and other insurance lines bulletins, and our members-only confidential legislative report; ■ ICT’s Workers’ Compensation Committee provides our members with a forum to discuss workers’ compensation policy issues; ■ Free access to ICT's on-line, electronic workers' compensation manuals, e.g. Texas Workers' Compensation Law and Rules manual and Appeals Panel Digest; and Contact Mark Hanna, ICT’s Manager of Public Affairs, at (512) 444-9611 to obtain additional information about joining ICT. ■ New associate members and associate members who renew their membership are entitled to have a full-page, multi-color advertisement in each edition of the Texas Workers' Compensation Update newsletter. Visit Us Online at http://www.insurancecouncil.org/. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 77 Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 78 Workers’ Compensation Events Calendar Texas Department of Insurance Public Meetings and Hearings The Texas Department of Insurance (TDI) has no workers’ compensation related public meetings or hearings scheduled. Stakeholder Meetings The Texas Department of Insurance has no stakeholder meetings scheduled at this time. Division of Workers’ Compensation Public Meetings and Hearings The Division of Workers’ Compensation (DWC) does not currently have any public meetings or hearings scheduled. Stakeholder Meetings The Division of Workers’ Compensation (DWC) does not currently have a stakeholder meetings scheduled. The DWC continues to hold a series of educational seminars for doctors and other stakeholders throughout Texas. The event dates and locations are available on the Agency Calendar on the TDI website. Insurance Council of Texas 2014 Mid-Year Property & Casualty Insurance Symposium ICT and AFACT will host the 2015 Mid-Year Property & Casualty Insurance Symposium in Austin, Texas next year. The symposium, date, location and agenda will be available on ICT’s website at a future date. 2014 Workers’ Compensation Conference ICT will host its 2015 Workers’ Compensation Conference in Austin, Texas. The conference agenda and online registration for this event will be available on ICT’s website at a future date. 2015 Workers’ Compensation Seminars ICT hold its 2015 Workers’ Compensation Seminar – What the Heck Is Going On? on April 8, 2015 in Austin, Texas and April 23, 2015 in Dallas, Texas The seminar agenda and online registration for the seminars will be available on ICT’s website at a future date. Copyrighted Publication of the Insurance Council of Texas – October 30, 2014 Page 79