March 2016 - VT Industries

VT COUNTERTOPS
Chris’ Corner
First off, I want to say thank you for taking time to read our new and improved
newsletter! We are excited about the email format and look forward to using
this as another platform to keep you up-to-date with the latest news from VT.
On behalf of the entire sales team, I want to convey our sense of enthusiasm
and excitement for the opportunities in store with our VersaTop quartz product.
We’re really starting to see this product gain traction in the marketplace, and we
recently announced that Rugby Architectural Building Products and McKillican
International, Inc. have signed on as distributors in several key markets.
Additionally, we are very excited to announce that VT GeoScapes has signed
Independent Sales Representative agreements with three firms, Signature
Solutions and Moore Contract Sales in the southeastern United States and
Specification Sales on the west coast. All three companies are representing
VT GeoScapes and are tasked with specifying and selling VT TruQuartz in
commercial applications. Signature Solutions, based in the greater Nashville,
Tenn., area will cover Tennessee and Alabama. Moore Contract Sales is located
in Atlanta, and will cover all of Georgia. Finally, Specification Sales is based in
Ontario, Calif., and will cover southern California and Clark County, Nev.
If you are interested in learning more about how TruQuartz can help you
build your business while providing your customers with a gorgeous quartz
countertop solution, please contact your Territory Sales Manager.
Last but not least, we love to hear from our customers on how we can make it
easier to do business with us. Some of our best practices and ideas originated
from our customers, so please don’t hesitate to reach out to us!
Capture Laminates’ Real-Life Inspiration
What is it about a beautiful “after”
realize that they can get the look they
“We’ve had a good response from our
photo or a stunning showroom display want at about half the cost of what
customers since we put this display up
that is so inspirational? As visual
in early November of 2015,” Mayton
beings, seeing is often believing,
and we want to make it easier for you
and your customers to be inspired by
VT’s premium edge profiles and
Capture laminates!
Ray’s Countertop Shop, Inc., located
in Glenarm, Ill., shared this gorgeous
kitchen on Facebook. This new home
features VT’s Ora edge profile and
the Capture Collection’s Constantine
Marble laminate (VT3005-08).
they were willing to spend.”
About Ray’s Countertop Shop
customers high-quality countertops
and expert service and installation.
With nearly 40 years’ experience,
About Surplus Sales
Surplus Sales is one of Kentucky’s
commercial and residential markets.
largest liquidators of hardwood,
Ray’s Countertop Shop is a family-
laminate, tile, kitchen and bath
owned-and-operated business with
cabinetry, carpet remnants and more.
strong ties to the community.
It stocks VT Dimensions countertops
display features VT Dimensions’
Valencia edge profile paired with the
they continue to grow in popularity.
Crème laminate.”
they serve all of central Illinois in both
Surplus Sales, Inc. in Corbin, Ky. The
stocks three Capture laminates, and
become popular in our area, and
A one-stop shop for countertop needs, the tones in the cabinetry really
Ray’s Countertop Shop, Inc. offers
complement the colors in the Venetian
Check out this beautiful display at
Ray’s Countertop Shop, Inc. currently
said. “Greys are just now starting to
and serves customers from three
locations in Kentucky, including
Corbin, Elkton and Paducah, and a
fourth location in Hudson, Fla.
Venetian Crème laminate (VT3003-
Have a great display or finished
35) from the Capture Collection.
project you’d like to share? We’d love
We spoke to Scott Mayton, owner of
Surplus Sales, Inc., about the Capture
Collection Laminates.
to feature it! Just click here to send
us your photos, or tag VT Industries
Countertops on Facebook!
“They have been flying out of the
doors, especially Constantine Marble
and Venetian Crème,” notes Natalie
Drendel, manager at Ray’s Countertop
Shop. “Many of our customers come
into the showroom looking for quartz
and marble countertops, but when
they see the realistic finish and pattern
of Constantine Marble and the tight
double radius of the Ora edge, they
January Construction Starts Rise 2 Percent
Dodge Data & Analytics recently released statistics detailing January’s
construction starts for both residential and nonresidential building segments.
Additionally, chief economist for Dodge Data & Analytics, Robert A. Murray,
gives an overview of the factors affecting the economy as a whole.
Click here to read the entire report.
Customer Service Spotlight
Customer service is an integral part of how we do business. We are very proud
of our customer service teams and their commitment to providing solutions
and answers, as well as the relationships they have built with our customers over
the years. We will be highlighting the customer service teams over the coming
months, and we invite you get to know the team and to join us in saying thank
you to these folks for all that they do!
VT East Customer Service Team Overview
VT East customer service team represents our Maryland and Georgia
Dimensions manufacturing facilities, along with Geoscapes sales for VersaTop
and TruQuartz blanks. The team comprises six individuals who service nearly
300 fabricator accounts and work alongside eight territory sales managers. The
team’s experience ranges from veteran to novice, and its primary responsibility
is timely and efficient data entry. Members also assist customers with questions
regarding product, availability, pricing and delivery.
Three words that describe the VT East
customer service team are adaptable,
dynamic and ambitious.
Meet the Team
Name: Tera Parks
Name: Jeff Johnson
Name: Michelle Raine
Number of Years with VT: 20 years
Number of Years with VT: 18 years
Number of Years with VT: 19 years
Most Rewarding Part of Your Job:
Most Rewarding Part of Your Job:
Most Rewarding Part of Your Job:
Co-workers, working as a team
Helping people solve problems
Helping customers
Favorite Dimensions Edge Profile:
Favorite Dimensions Edge Profile:
Favorite Dimensions Edge Profile:
Valencia
Valencia (his wife chose this for their
Geneva
Personality Traits that Contribute to
own kitchen)
Her Success: Dedicated and always
Personality Traits that Contribute to
looking for improvement
His Success: Calm, reassuring voice on
Personality Traits that Contribute to
Her Success: Prompt and cheerful
the phone
Name: Stacey Ernst
Name: Corey Lile
Name: Diane Jarvis
Number of Years with VT: 6 Months
Number of Years with VT: 8.5 years
Most Rewarding Part of Your Job:
Most Rewarding Part of Your Job:
Satisfying customers, wants and needs
Favorite Dimensions Edge Profile: Ora
Personality Traits that Contribute
to Her Success: Conscientious and
attention to detail
Building relationships with customers
Favorite Dimensions Edge Profile:
Valencia
Number of Years with VT: 1 year
Most Rewarding Part of Your Job:
Working with customers and the
variety duties
Favorite Dimensions Edge Profile:
Geneva
Personality Traits that Contribute to
Personality Traits that Contribute to
Her Success: A clear, concise approach
Her Success: Enthusiasm to learn
to her job
and grow
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