trust.
Transcription
trust.
TRUST. business report 2013 the btv Group at a glance income 31.12.2013 31.12.2012* change in % 175.7 –46.9 45.3 –96.0 82.1 64.4 164.3 –39.9 42.3 –92.8 70.1 60.7 +6.9 % +17.4 % +7.0 % +3.4 % +17.1 % +6.1 % 31.12.2013 31.12.2012 change in % 9,589 6,197 6,716 1,176 1,288 9,496 6,193 6,583 1,273 1,188 +1.0 % +0.1 % +2.0 % –7.6 % +8.5 % 913 11,546 846 11,369 +8.0 % +1.6 % 31.12.2013 31.12.2012 change in % 6,055 964 867 5,992 995 806 +1.1 % –3.1 % +7.5 % in eur ‚000‘000 net interest income loan loss provisions in credit transactions net commission income operating expenses Annual net profit before tax Group net profit for the year balance sheet in eur ‚000‘000 total assets loans and advances to customers after loan loss provisions Primary funds – of which savings deposits – of which securitised debt including subordinated capital Equity managed deposits eQuitY (under austrian laW - bWG) in eur ‚000‘000 risk-weighted assets own funds – of which core capital (tier 1) surplus own funds core capital ratio total capital ratio comPanies 480 13.33 % 15.93 % 516 –7.0 % 12.45 % +0.88 %-Pkt. 16.61 % –0.68 %-Pkt. 31.12.2013 31.12.2012* change in %-pp 9.34 % 7.32 % 43.3 % 26.7 % 8.69 % 7.52 % 44.2 % 24.3 % +0.65 %-pp –0.20 %-pp –0.9 %-pp +2.4 %-pp 31.12.2013 31.12.2012 change number 766 37 779 37 –13 +0 31.12.2013 31.12.2012* 22,500,000 2,500,000 19.50/16.60 17.30/15.45 19.50/16.50 480 2.58 7.6 6.4 22,500,000 2,500,000 21.00/17.50 15.80/14.00 17.00/15.50 421 2.44 7.0 6.4 percentage points Return on equity before tax (RoE) Return on equity after tax cost/income ratio risk/earnings ratio resources number Weighted average number of employees (white collar) number of branches KeY indicators for btv shares Number of ordinary no par value shares number of preference no par value shares Top price of ordinary/preference share in EUR Bottom price of ordinary/preference share in EUR Closing price of ordinary/preference share in EUR market capitalisation in eur ‚000‘000 ifrs ePs in eur P/E ratio, ordinary share P/e ratio, preference share * values per 31.12.2012 are adapted, see table on page 54. shareholder structure btv shareholder structure bY size of holdinG 37,53 % cabo beteiligungsgesellschaft m.b.h., vienna 13,59 % bKs bank aG, Klagenfurt *) 13,22 % 13,60 % oberbank aG, linz *) Generali 3 banken holding aG, vienna *) 19,42 % Widely spread shareholdings 0,36 % *) 2,28 % btv Private foundation Wüstenrot Wohnungswirtschaft reg. Gen.m.b.h., salzburg *) Shareholders who form part of the syndicate agreement. btv shareholder structure bY votinG riGhts 41,70 % cabo beteiligungsgesellschaft m.b.h., vienna 15,10 % bKs bank aG, Klagenfurt *) 14,69 % 15,12 % 10,46 % Widely spread shareholdings 0,40 % *) btv Private foundation oberbank aG, linz *) Generali 3 banken holding aG, vienna *) 2,53 % Wüstenrot Wohnungswirtschaft reg. Gen.m.b.h., salzburg *) Shareholders who form part of the syndicate agreement. dates for btv shareholders annual General meeting ex-dividend date Dividend payment date interim report up to 31.03.2014 interim report up to 30.06.2014 interim report up to 30.09.2014 14.05.2014, 10.00 a.m., stadtforum 1, innsbruck the dividend will be published on the btv homepage and in the gazette of the Wiener Zeitung on the day after the annual general meeting. 19.05.2014 22.05.2014 Published on 23.05.2014 (www.btv.at) Published on 22.08.2014 (www.btv.at) Published on 28.11.2014 (www.btv.at) trust Group Management report GROUP ACCOUNTS Contents Contents Letter from the Board Introducing the BTV management 01 02 04 BTV head office and market chiefs Milestones 2013 BTV Investors‘ symposium 06 08 10 12 14 16 17 18 18 Northern Italy Southern Germany BTV Leasing BTV employees The BTV brand 19 19 20 21 22 24 25 35 Report on the internal control system for the financial reporting process Shares and shareholder structure Outlook 36 38 40 42 44 45 46 47 48 48 Statement by the statutory representatives according to the Stock Exchange Act Report from independent auditors Report from the supervisory board BTV Group - a 5-year overview 3 Banks shareholder structure Overview of 3 Banken Group – Group information Imprint trust trust History and strategy Retail clients Corporate clients Institutional clients and banks Vienna Switzerland Group Group Economic environment Business trends Compliance and money laundering Management report Management report Group accounts 2013 Balance sheet Combined profit and loss account Statement of change in equity Cash flow statement Annex BTV Group Accounting and valuation principles Group accounts Group accounts 130 131 133 135 137 138 139 BTV Business Report 2013 |01 The positive surprises of our future The crises of the past few years have left their mark - particularly in how they are perceived. That‘s because the reality is better than we believe. Never before were there so many opportunities. And never before were they utilised so intensively as today. A plea for more confidence and trust. The Black Swan: As recently as Nassim Taleb‘s book of the same name, the Black Swan stands for unexpected events in our highly developed, highly inter-linked, complex and global world. Events which very much endanger and suddenly change the system of society. Events which we cannot prepare ourselves for because they are not foreseeable. Business leaders globally have since been on the paradoxical search for methods to identify these ominous black birds as early as possible and ideally eliminate them. SO FAR, SO GOOD. BUT … where there is shade, there is also light. With the likes of Fukushima and the global economic crisis, the Lehman bankruptcy and civil war in North Africa, we forget only all too often that there are positive events too. Events which are hardly visible because they bring about positive things. Events which are unexpected and improve our world quietly. Events from cultural and technical processes for advancements that make cooperative rationality and spontaneous learning processes possible. Events that therefore make us better as a society. They receive much less attention yet have enormous significance for COMPANIES and also for COMPANY MANAGEMENT. A great deal is actually unknown and a few things are different to what we thought. For instance, the economic development: Who would have thought that half of the EU countries are better off today than before the crisis? Or the Southern European countries: Who would have believed in a swift economic recovery? Or the debt situation in Greece: Much lower than originally disseminated. Or Germany‘s ‚economic miracle‘: registered the highest tax receipts in the history and highs of the DAX. Poverty: going back to 2013. Who could have anticipated that? Probably hardly anyone in German-speaking countries. That‘s because Mag. Matthias Moncher Peter Gaugg the belief in pending disaster is about twice as high in this country than in other cultures. Why? Because the media work in this way and because the human psyche is obviously conditioned to be this way. The quiet, small, everyday advancements are seemingly faded out - drowned out by apocalyptic expectations. What indicates that the probability of negative events is increasing? Nothing! These are opportunities to differentiate ourselves. That is because prosperity is great enough to try new adventures and to search for a new and better solutions. Continuing crises are the best trainer for increasingly intelligent answers. Certainty, democracy and prosperity all form a solid basis that allow top performance to thrive. Nowhere else can this be better documented than in our own regions: in Tyrol and Vorarlberg, in Vienna, in Southern Germany from Munich to Stuttgart, in Switzerland from St. Gallen to Zürich and in Northern Italy from Bolzano to Padua. In short: in BTV country. A better breeding ground for the banking business than in this cross-border four-country-region is not imaginable. Of course, we are also increasingly confronted with changes. Changes that bring with them the technical, economic and cultural advancement. We use the opportunities and reinvent ourselves again and again: our closeness to our customers, a very flexible business model and the eschewal of an ego show are the central themes of what we do, true to our principle of ‚investing, not speculating‘. The existence of BTV depends on this difference - that we do some things in a more individual way than our competitors. We demand a will to win and individuality, because our clients need it. There is always a lot to do. And we are always extremely grateful to our customers for this. THANK YOU for the trust you have placed in BTV. Yours Gerhard Burtscher trust trust Group Management report Group accounts BTV Business Report 2013 02 |03 Introducing the BTV management 01 02 03 04 05 06 01 Member of the BTV Board of Directors Mag. Matthias Moncher 02 Spokesman for the BTV Board of Directors Peter Gaugg 03 Member of the BTV Board of Directors Gerhard Burtscher 07 08 09 04 Service centre Michael Draschl 05 Corporate audit Richard Altstätter 06 Legal and corporate investments Dr Stefan Heidinger 07 Human resources Mag. Ursula Randolf 08 Finance & controlling Mario Pabst 10 11 12 09 Institutional clients and banks* division Mag. Rainer Gschnitzer* 10 Business area Institutional clients and banks* Bernhard Huber 11 Marketing and Communications Mag. Matthias Ampferer 12 Credit management Dr Norbert Erhart 13 Credit management Mag. Robert Walcher* 13 14 15 16 14 Private clients division Michael Perger* 15 Northern Italy Private Mag. Manuele Lussu* 16 Corporate clients division Mag. (FH) Karl Silly* 17 Corporate clients division Mag. Robert Platter 17 trust trust Group Management report Group accounts 18 19 20 21 18Kitzbühel-München Private** Walter Schwinghammer 19Kitzbühel-München Private** Mag. Peter Kofler** 20Southern Germany corporate Dr Hansjörg Müller 21 Vienna corporate Mag. Martina Pagitz * as of 1 January 2014 * as of 1 February 2014 22 23 24 25 26 27 28 29 30 31 22 Vienna private Josef Sebesta 26 Vorarlberg corporate Mag. Michael Gebhard 30 BTV Leasing Gerd Schwab 23Switzerland Mag. Markus Scherer 27Tirol and Vorarlberg Private Mag. Stefan Nardin 31 BTV Leasing Johannes Wukowitsch 24Tiroler Unterland corporate Stephan Haas 25Tiroler Oberland and Ausserfern companies Michael Falkner 28Tirol and Vorarlberg Private Bernd Scheidweiler 32 33 32C3 Logistik Mag. Elmar Schlattinger 33 3 Banks Insurance Brokers Wilfried Suitner 29 Innsbruck corporate Thomas Gapp BTV Business Report 2013 04|05 BTV head office and market chiefs Chairman Peter Gaugg Gerhard Burtscher Mag. Matthias Moncher BTV Stadtforum Headquarters Retail clients Michael Perger Corporate clients Mag. (FH) Karl Silly Institutional clients and banks Mag. Rainer Gschnitzer – branch business Harald Gapp – productive investment Mag. Martin Mausser – Asset management Dr. Jürgen Brockhoff –Direct supervision Corporate Financing Mag. Martin Krismer –Direct supervision Payment transactions Rudolf Oberleiter –D irect supervision interest, currency and liquidity management Helmut Pfurtscheller –Client account management Mag. Bettina Lussu Service centre Michael Draschl Finance & controlling Mario Pabst Corporate audit Richard Altstätter Marketing and Communications Mag. Matthias Ampferer Human resources Mag. Ursula Randolf – Transaction of securities Rafael Rossian –Payment and commerce Christine Schurl Credit management Mag. Robert Walcher – Germany and Switzerland Christoph Meister –Austria and South Tyrol Corporate MMMag. Johannes Öfner –Private Mag. Martin Schwabl – Reorganisation management Mag. Paul Jäger Legal and corporate investments Dr Stefan Heidinger Compliance and Money laundering Manfred Unterwurzacher Mag. Martin Rohner BTV Leasing Gerd Schwab Johannes Wukowitsch 3 Banks Insurance Brokers Wilfried Suitner –Human resources support Friedrich Braito Obmann Central works council Harald Gapp trust Group Management report Group accounts BTV‘s Markets Tyrol and Vorarlberg Private Mag. Stefan Nardin Bernd Scheidweiler – Innsbruck central Claudia Kaufmann – Innsbruck West Mag. Carsten Ackermann – Innsbruck East Norbert Peer – Hall Kurt Moser – Unterinntal and Zillertal Robert Lang – St. Johann Markus Lanzinger – Seefeld Stefan Glas – Tyrolean Oberland Wilfried Gabl – Ausserfern Urs Schmid –Bludenz Patrik Lauermann – Lake Constance Christof Kogler – Rhine Valley Mag. Carmen Kresser-Wolf –Montfort Hubert Kotz –Mobile housing construction Vorarlberg Manfred Angermann Expert team Innsbruck corporate Thomas Gapp Tiroler Oberland and Ausserfern companies Michael Falkner Tiroler Unterland corporate Stephan Haas –Key accounts and special financing –Property, tourism and South Tyrol Mag. Christoph Wenzl –SMEs Mag. Marco Natterer –Imst –Reutte Andreas Wilhelm – Co-support Mag. Günter Mader Vorarlberg corporate Mag. Michael Gebhard Vienna private Josef Sebesta Vienna corporate Mag. Martina Pagitz – Productive Investment Expert Team –Liberal professions, Vienna Jürgen Jungmayer –Key accounts and special financing –Real estate and project financing Mag. Claus Widder –Small and medium-sized companies 1 Walter Tacha –Small and medium-sized companies 2 Mag. Nina Steinacher M.BC. Kitzbühel-München Private Mag. Peter Kofler Southern Germany corporate Dr Hansjörg Müller –Kitzbühel –Munich –Augsburg –Munich Birgit Kratzer –Augsburg Certified banking administrator (Dipl.-Bankbw.) Mark Weber –Memmingen Certified banking administrator Gerhard Schuster (Dipl.-Bankbw.) (FH) – Ravensburg Andreas Kleiner –Stuttgart Stefan Fischer Northern Italy Private Mag. Manuele Lussu Switzerland private Mag. Markus Scherer Switzerland corporate Mag. Markus Scherer –Support for productive investment Italy –East Tyrol Private Manfred Steurer –Staad –Staad –Co-support Mag. (FH) Markus Hämmerle BTV Business Report 2013 trust – Productive Investment Expert Team Dr. Peter Strele – Professions Innsbruck Edi Plattner – Mobile housing construction Tyrol Ludwig Grolich – Co-support Stadtforum Mag. Kerstin Schuchter 06|07 Milestones 2013 It is top performance that enables BTV to grow as a brand. Thanks to the considerable trust of our clients and our extremely motivated employees, we also succeeded in doing this in 2013. January February March April May June 7. BTV Three Kings Concert The Serbian pianist Anika Vavic and Daniel MüllerSchott, one of the world‘s best cellists, delighted more than 200 guests. 2. BTV Ski Challenge For the second time, BTV invited its staff to a joint skiing day - including a team competition. Sonja Braas in FO.KU.S For the first time, the German artist who lives in New York is exhibiting her photos in Austria: in FO.KU.S of the BTV Stadtforum. Interlinking banking partners For the first time, the BTV division of Institutional Clients and Banks is inviting banking partners to a networking and specialist event in Switzerland. New BTV cards New design, new chip, more services and security. For the first time, BTV is offering its clients contactless payment with their bank card. BTV Dragon boat race The highlight for corporate clients and for the first time also for employees: the BTV dragon boat race on Lake Constance. Strong funding support service For their corporate BTV Four Countries clients in Germany, Cash BTV is scaling up its BTV scored with the collaboration with successful market the funding agencies launch of the new KfW and LfA - and Italian module for are expanding the cross border paybusiness volumes ment transactions. significantly as a result. Strong strategic liquidity Active talent The BTV division management Institutional In order to promote Clients and Banks selected BTV talents, increasingly backs the bank is offering covered bonds to an integrated trainstrengthen the ing and developstrategic liquidity.* ment programme. Company succession in tourism BTV Investment toninton With a new adviser, Navigator Three full evenings BTV is offering With the BTV apof musical enjoyexpertise and active plication Navigator, ment at the BTV support along with investment clients Stadtforum: with the an exclusive series of receive tailored Wolfert Brederode events. recommendations Quartet, Nils for deals, which Landgren & Johan Plus 10% for primary their BTV account Norberg as well as funds manager is happy to Pekka Kuusisto & BTV has succeeded explain or impleOlli Mustonen. in increasing the ment any time. total premiums for Well insured corporate client 15. BTV Marketing With its partner business by around Trophy Generali, BTV is 10% in 2013. BTV rewards the backing individual, top marketing tailored insurance talents amongst solutions for its pupils at business clients. academies in Tyrol and Vorarlberg. Boom in export financing For export-oriented small to mediumsized businesses, with around €30 million BTV remains the first port of call for newly revolving export financing in 2013 in Western Austria. Clients make provisions BTV is pleased about numerous new orders for its retirement planning products. trust trust Group Management report Group accounts July August September October November December New BTV Banking App With BTV‘s mobile banking, customers can always keep an eye on their accounts and credit card balances. 3-Banken Wohnbaubank AG After only one year of successful existence, more than €12 million have already flowed into the creation of this new living area. New business area For the benefit of the sales division, the merger of the account handling of institutional clients, bank account handling and money market trading has been initiated. BTV Lienz After a good 12 months of construction, BTV Lienz is opening as the centrepiece of a new building complex at Südtiroler Platz in Lienz. New BTV service areas BTV is adding to its service areas in all branches. Consequently, important banking services can also be dealt with outside opening hours. ‚firstfive‘ award The BTV asset management is once again counted amongst the top five asset administrators in the balanced risk class (60 months).** Strongest bank in Western Austria Re. 4. BTV has once again been named the strongest bank in Western Austria by the Financial Times Magazine ‚The Banker‘ (based on Core Capital Tier 1). SEPA-fit BTV gives its clients prompt and active support to organise the SEPA implementation as simply as possible. Expanding the investment academy For the account handlers of the asset investment team, BTV has put together a new schedule of training. BTV guarantor Don‘t speculate, invest: The new BTV guarantor offers guaranteed capital plus professional investment administration. 3. BTV Autumn Academy BTV is inviting students to the bank for a week to gain insight into the day-to-day operations of the company. Dr Moser Going Europe foundation BTV has already committed itself to sponsoring a total of 84 commercial high school pupils to participate in training in another European country. 7. BTV Property Developer‘s Prize At 7. BTV is selecting ten prize winners from Tirol and Vorarlberg from 148 entries for its Property Developer‘s Prize. Special engineering work corporate For the first time, BTV is publishing a trade magazine for corporate clients. Mechanical engineering is kicking off the series. *As of 1 January 2014, the ‚Institutional Clients and Banks‘ division in operation. ** Awards and successes in the past do not guarantee success or continued growth in the future. More information at: www.btv.at/auszeichnungen. Top BTV asset management The asset managers have increased the managed volume (Strategic and Premium asset management) by 20%. Excellent For the Feri EuroRating and the Austrian Dachfonds Award, 3 Banken-Generali Invest has secured awards for its asset administration.** Corporate client securities trading BTV increased the volume of securities trading in 2013 by 10%. An increase of 20% is achieved from Own Issues. 16,000 conference guests Almost 16,000 guests were welcomed by BTV at numerous events. BTV Business Report 2013 08 |09 BTV Investors‘ symposium For the first time, BTV sent invitations to the investor symposium in Innsbruck and Hohenems. Top-class presenters elucidate the financial world from diverse perspectives. 600 individuals interested in finance did not pass up the opportunity of the first BTV Investor Symposium. The perspectives of the three presenters could not have been more diverse. A panel discussion, which BTV chairman, Gerhard Burtscher, led, constituted the crowning achievement. ment-Gesellschaft m.b.H., discussed the prospects for a successful financial investment. On the basis of 13 incisive theses, he highlighted the current market situation and the respective implications. The multi-award-winning fund manager Alois Wögerbauer, managing director of 3 Banken-Generali Invest- Hanno Settele, ORF Correspondent in the United States for many years, fascinated us with personal insights into the world of American banking clients: “In the United States, a bank adviser explains to you in the same breath that you cannot get a credit card but are welcome to buy a house instead.” Chin Meyer by contrast confirmed that you can also laugh about money. As the ‚Steuerfahnder‘ (character) by Siegmund von Treiber, he enlightened us in his best cabaret-style on the tax system in Austria, the financial crisis and a proper risk awareness. “Despite the economic optimism, interest rates will remain low for the time being. Waiting for higher interest rates is currently leading to a loss of purchasing power.” Alois Wögerbauer, Fund Manager “Although the United States appears to be very far away, the financial markets have a strong influence on Europe. They are often a step ahead of us and always likely to surprise.” Hanno Settele, Journalist Background information, common reflections about the financial world and future recommendations for action: that‘s what the participants of the 1st BTV Investor Symposium at the start of November 2013 were waiting for. And they experienced all that over two entertaining evenings. “Even with a slight step back many things appear which we consider to be a matter of course - absurd: what is behind the crises? Where did the money go? Who has got it?” Chin Meyer, Financial cabaret artist trust Group Management report GROUP ACCOUNTS Group Group History and strategy Retail clients Corporate clients Institutional clients and banks Vienna Switzerland Northern Italy Southern Germany BTV Leasing BTV employees The BTV brand BTV Business Report 2013 10 |11 History and strategy Bank for Tyrol and Vorarlberg And Southern Germany. And Switzerland. And Northern Italy. Over 109 years, BTV has grown from the regional bank to become BTV VIER LÄNDER BANK. The history of the Bank für Tirol und Vorarlberg AG began on the 8th of April 1904. On this day, the imperially and royally appointed Allgemeine Verkehrsbank in Vienna received approval to set up a stock corporation from the Austrian interior ministry. The bank bought the two banking houses “Payr & Sonvico” in Innsbruck and “Ludwig Brettauer sel. Erben” in Bregenz. The first directors of the new company were the former company directors Hans Sonvico and Ferdinand “With a consistent, customerBrettauer. Entry into the comfocused strategy, BTV has succeeded mercial register on the in overcoming all of the crises the 18th August 1904 was then global and financial economy.” only a formality – the ‚Bank für Tirol und Vorarlberg‘ was born. BTV experienced strong business expansion in its early years. Numerous branch openings in North and South Tyrol and in Vorarlberg were the visible signs of growth. BTV‘s reputation among the population and in economic circles grew from year to year – BTV quickly established a firm place for itself. The wonder of the Inn At the end of the First World War, the European borders were redrawn and South Tyrol given to Italy: whereupon BTV had to close its South Tyrolean branches in 1922. Like Germany, Austria suffered from galloping inflation which had fatal effects for the Tyrolean and Vorarlberg economy. The population stormed the banks to remove their savings deposits. Unlike most of their competitors, BTV was able to pay the savings deposits to its customers immediately and survive these difficult times. BTV‘s company philosophy, which still applies today – of not making any risky speculations on financial markets – has proven itself. Due to its conservative business policy, BTV was the only regional joint stock bank to survive the economic crisis and even emerged stronger from the 20th century due to the targeted takeover of domestic banks. The Austrian press recently hailed BTV as the ‚Wonder from the Inn‘. Economic boom After the Second World War, gradual economic stabilisation created the financial foundations for reconstruction. By granting credit to regional companies, BTV specifically boosted the domestic economy which was then experiencing the “golden” decades. In 1952, new associates joined BTV in the form of the Bank for Upper Austria and Salzburg and the Bank for Carinthia and Styria. Today, Oberbank, BKS Bank and BTV together form the 3 Bank Group. It stands for a voluntary union oriented towards democratic principles, which is more than ever considered an important partner of the domestic economy. For all three banks, this cooperation is a central component of their autonomy and independence. True customer proximity The BTV branch network was greatly expanded under the two executive boards of Dr Gerhard Moser and Dr Otto Kaspar in the 1970s and 1980s of the 20th century. With this step, BTV successfully made its endeavour “to be close to the customer” and “to expand into the regions” a reality. The personal relationship between the customer and employees was and is a central success factor for BTV. Since 1986, BTV has been the only Austrian regional bank to be quoted on the Vienna Stock Exchange - ‚a giant leap for the alpine inhabitants‘, in the eyes of the Tyrolean artist Paul Flora, who has captured this important event for BTV in his pictures. European perspectives Both BTV directors Peter Gaugg and MA. Matthias Moncher has been giving the bank new impetus since the latter half of the 1990s. Since 2013, as the third member of the board, Gerhard Burtscher has reinforced the proven management duo. Gerhard Burtscher is responsible along with Peter Gaugg for the client business, whilst Mag. Matthias Moncher concentrates on the market consequences. BTV is a market leader in corporate and private client business in its key markets of Tyrol and Vorarlberg. However, as one of the highest revenue banks of Austria, BTV also utilises the opportunities provid- ed by contemporary Europe. In 1989 the company underwent an expansion to Vienna, and in 2004, its 100th. year of existence, it opened its first foreign branch in Staad am Bodensee in Switzerland. BTV was successfully launched onto the market in Bavaria and Baden-Württemberg in 2006. With its new brand name BTV VIER LÄNDER BANK (the Bank of Four Countries), which was introduced in 2010, BTV is demonstrating a pledge: namely, that its commitment in all four countries is sustainable and profitable. Thus, today BTV‘s heart is not only beating in Tyrol and Vorarlberg, but also passionately in Vienna, Bavaria, Baden-Wuerttemberg, Switzerland and Northern Italy. In focus: BTV‘s clients BTV‘s clients are at the heart of its strategy. Building on their needs and desires, customer-friendly innovations are developed on an ongoing basis. With entrepreneurial spirit, BTV focuses on aboveaverage performances, thus securing its long-term autonomy. Because of the mergers in the banking sector in past years, this autonomy has become an extraordinary advantage which is becoming ever rarer. BTV generates profits, has its outgoings in hand and masters technology to reinforce and further expand a good asset basis. Approaching and listening to clients BTV is a regional service provider specialised in handling money. This is apparent from solutions which are individually tailored to the customer and first and foremost from the highly qualified employees who, with their specialist expertise, constitute BTV‘s most important possession. The customer structure primarily comprises family-owned medium-sized companies and demanding private clients. Fulfilling their needs and desires in the best possible way – that is what is near and dear to BTV. BTV employees therefore actively approach clients, not only to inform them but also to discover their needs. BTV wants to remain in business, not make business. Our task, which we fulfil prudently and sustainably, is not to maximise profit but to secure “BTV‘s heart beats not only in Tyrol BTV‘s autonomy. BTV‘s clients and Vorarlberg today, but also in benefit from this. especially in Vienna, Southern Germany, times like these. Switzerland and Northern Italy.” Offering tailored solutions Whether it involves investment, financing or other financial services – BTV‘s performance and above-average commitment impresses its clients. BTV‘s clients value the tailored solutions and competent advice. As well as its wide range of banking products, BTV subsidiaries, holdings and cooperations also provide other bank-related services such as leasing or insurance. Over 900 correspondent banks are available to BTV for international transactions. BTV is also the official representative in the German Chamber of Commerce and the Switzerland-Austria-Liechtenstein Chamber of Commerce in Tyrol and Vorarlberg – a service that is very much appreciated by our export-oriented corporate clients. BTV Business Report 2013 12 |13 Group trust Group Management report Group accounts Retail clients The search for a lucrative investment possibilities which are, at the same time, stable in value presents a challenge for BTV clients. BTV provides forward-looking solutions. The Bank für Tirol und Vorarlberg AG has expanded in the past decade beyond the borders of its core markets of Tyrol and Vorarlberg and evolved into the BTV VIER LÄNDER BANK. The needs remain the same: Highest quality, closeness to customers, confidence and the responsible handling of clients‘ money determine the BTV strategies. Cross-border opportunities must be utilised and the regional anchoring ensures optimal solutions as well as short and swift decision-making procedures. BTV‘s independence and autonomy provide a considerable benefit: The account managers only offer solutions which meet with clients‘ benefits and are comprehensible. Tried-and-tested principles lead to success – BTV shaped by strategy There is no patent formula – just as every individual is different, the same applies to investments. Just as very person has different personal circumstances, expectations and estimations of risk, they have one element in common: you always need to follow a certain strategy to invest successfully. The BTV investment strategy is in line with the needs and requirements of clients “Money earns respect. Only a person and provides a wide range of with the great sense of responsibility investment forms, from flexible gains the trust of the customers. savings products and custody BTV has been dedicated to this accounts to asset management. philosophy for almost 110 years.” That‘s because the correct combination must initially be found and then consistently implemented. Continuous active management ensures success. A pleasing development to BTV asset management Despite a turbulent market environment, responsible asset management has resulted in a favourable development of asset management accounts and a substantial net surplus. BTV continues to rely on transparent modules and high flexibility in the weighting of particular investment classes in order to ensure sustainable development for its clients. Attractive mortgage bonds After a successful start to 2012, an attractive mortgage bond was again set up in 2013. The funds from the the proceeds of the issue are continuing to flow to mortgage clients who are creating new living spaces. Profit-yielding investment products in the low interest rate environment The continuing low interest rates require creative investment products to invest profitably and securely. The creation of money market floaters with lower interest limits enables investors to benefit from increases in the interest rate while having a minimum coupon in case of stagnating interest rates. The BTV guarantee presents a promising innovation: For the first time, our clients can invest in a professional investment management with guaranteed capital at the end of the maturity period. Here the BTV motto ‚Speculating, not investing‘ is being implemented. The BTV Investment Navigator delivers an ideal investment model as well as a personalised investment proposal based on individual attitude to risk. The investor can benefit in this way from the expertise of the BTV asset management team without surrendering the decision-making power. With the fund plan, the client can invest on a monthly basis in BTV asset management‘s philosophy. That‘s how an investment is expanded through using a strategy. trust Group Management report Group accounts Residential construction financing Specialised, residential construction advisors worked out individual financing concepts together with their clients. In 2013, BTV was able to retain new residential construction financing business at pleasantly high levels. The combined support of clients with financing in foreign currencies continued to prove effective. Agreements were made with many clients to reduce the foreign currency liability and therefore the risk for our customers considerably. More service, individuality and security in payment transactions – more time for clients In 2013, the service areas of the BTV branches were equipped with the most up-to-date devices. With them, BTV clients have the possibility to deal with all the important bank services in the branches also outside opening hours. Since July 2013, with the BTV banking app a further modern access to information and services is available which raises us above our competitors through its simple usability and an excellent design. The realignment of BTV‘s account packages allows you to freely select the type and number of the accounts and cards included. This is unique in Austria - a genuine unique selling point from BTV. All of the cards issued by BTV were furnished with new designs for easier discernibility as well as a chip. In this way, customers in the BTV service area can access several accounts using only one card (multi-account function). At the same time, this investment increases counterfeit protection and makes contact-free payment possible with an ATM card. Focal points in 2014: Investing with BTV BTV also positions itself in 2014 in all four markets – Austria, Switzerland, Germany and Italy – clearly as an investment bank. This widespread expertise is underlined from top events to trends on the international financial markets as well as regional specialist and networking events. In all its markets, BTV will continue its marketing campaign from a position of strength. “Deal with another person‘s money as carefully as you would your own. More time for clients: From Our customers benefit from this 2014, BTV will be reserving the precept from BTV.” afternoons exclusively for consultations. Independent of the opening times, the account managers are very much there for the customers. New ATM sites in shopping centres, filling stations and transport hubs provide people with money directly there where they need it. BTV Business Report 2013 14 |15 Group BTV Investors‘ symposium Top-quality speakers and great topics shaped the two BTV Investors‘ symposiums in Hohenems und Innsbruck. Here and at numerous regional small events, BTV client were offered the possibility of lively and knowledgeable exchange of views and dialogue with the Bank‘s board as well as the BTV investment managers. Corporate clients The professional management of small to medium-sized, export-oriented and owner-run companies is at the heart of BTV VIER LÄNDER BANK. Influenced by a sustained profitable growth, during the course of the last ten years, a considered expansion towards southern Germany, Switzerland and South Tyrol was progressed and, as a result, our expertise in cross-border business was further strengthened and expanded. Independent and autonomous financial partner in four countries The relationship with our corporate clients, the understanding of their business models and prompt decisions were key. As a universal bank, BTV supports its small-to-medium sized corporate customers in all the financial businesses relevant to them in the strongest economic area of Europe. From Innsbruck to Bregenz, Zurich, Stuttgart, Munich, Vienna and to South Tyrol, BTV uses a wide network of partners - accountants, local business promotion agencies, national funding agencies in the field of investment and foreign trade, chambers of commerce and correspondent “By the end of 2013, more than banks. BTV advisors and 80 per cent of BTV clients are experts also make their sectoralready using SEPA transfers.” specific know-how available to corporate customers for consultancy services such as market analyses, market building and expansion, as well as for the professional support of businesses for urgent funding or setting up cooperations. As the Tyrol and Vorarlberg representative for the German Chamber of Commerce in Austria (DHK) and the Switzerland-AustriaLiechtenstein Chamber of Commerce (HKSÖL), international networks can be utilised in the interests of BTV clients. Highly qualified and experienced staff BTV not only invests in the specialised further education of experts, but also in the sector-specific and regional training programmes for its corporate customer advisors. Through the continuous further training of BTV staff it is possible for them to recognise current developments and opportunities at an early stage and to provide active input. This turns the contact people at BTV into genuine ‚sparring partners‘ for operative and strategic decisions. In addition to advising on typical finance and invest- ment instruments, we are on hand with help and advice to answer any questions whatsoever regarding possibilities for enterprise investment, foreign trade deals, company succession planning, company pension scheme, cross-border operations, tailored structuring of financing and investment instruments, interest and currency hedging as well as cash management and leasing arrangements. Thanks to the cooperation with large national and international companies as well as with institutional market participants, new services can be continuously developed and implemented. Cross-border payment transactions With BTV, Vier Länder-Cash offers BTV cross-border payment transactions platform. BTV clients can make transactions with this software from their accounts in Austria, Germany, Switzerland and Italy from a single user interface. One single contact facilitates the management of all accounts in four countries. With BTV Four Countries Cash, the cash management system is not only cheaper but also quicker and more efficient. The standardisation in payment transactions through SEPA and the implementation linked to it preoccupies many corporate clients in particular with an automated debit management as well as direct debits. BTV supports their clients actively in this crucial phase so that they are prepared for the future. In 2013, numerous client appointments between payment transaction experts with clients at their premises in order to actively be able to react to the specific client requirements and their specific situation. The result can be seen: at the end of 2013, more than 80 per cent of clients are already using SEPA transfers. Furthermore, the majority of direct debit users use the SEPA direct debit transaction or are in the final project phase in this respect. trust Group Management report Group accounts Institutional clients and banks A strong network of national and international bank partners creates a solid basis for the client business. In Germany, the funding occurs through funding agencies mainly through the awarding of lowcost fixed-interest loans. BTV is accredited with the awarding of these funding loans both by the government funding agency (KfW) as well as each of the federal Länder, in which BTV operates (LfA Förderbank Bayern und L-Bank) and is happy to sponsor funding projects in Germany. BTV export solutions For decades, the BTV VIER LÄNDER BANK has placed special value on service and support to exportoriented small to medium-sized countries. The broad performance spectrum and the international network in correspondent banks in international trade are continually adjusted by BTV employees in line with the needs of their corporate clients. Even in the past business year, the new business in export financing and international trade hedging developed very well. Through the support of many companies, with a lively foreign trade, BTV staff are thoroughly familiar with the requirements of a wide range of industries and markets. This is also the reason why the BTV VIER LÄNDER BANK has the largest market share in export financing to medium-sized businesses in Tyrol and Vorarlberg.* The extension of networks to international banking partners was also a central concern of the BTV Institutional Clients and Banks division in 2013. In the same vein, the business area once again invited bank partners to a networking and specialist event in Vienna and for the first time also in Switzerland. BTV maintains contacts with over 900 bank partners across the globe. BTV clients therefore have the possibility of benefiting from financial services from many markets – whether in payment transactions, financing or interest and currency hedging. Our contacts and networks with foreign partner banks are also helpful for clients who are expanding into new market areas and are wanting to benefit from BTV‘s experience and know-how. Group BTV‘s support for private enterprise For many years, BTV VIER LÄNDER BANK has been offering small to medium-sized companies in particular the best possible support and active guidance when applying for enterprise investment. Government, ‚Land‘ and other institutions (Austria Wirtschaftsservice GmbH, Österreichische Hoteltreuhand, ERP-Fonds etc.) provide funds in Austria under certain conditions – in the form of (interest-) subsidies amongst other things. Within the framework of the overall management of the bank, the business area, Institutional Clients and Banks, is primarily responsible for the optional liquidity management. Great flexibility due to a strong Due to the demanding market network of partners.” environment, intensive contacts with our monetary trading partners are the basis for sound liquidity management. The management of Institutional Clients and Banks thereby underpins the activities of the business area. In the third quarter, the conceptual preparatory work for the merger of Money Market Trading, the Management of Institutional Clients and the Management of Banks began and was also formally implemented on 1 January 2014. The aim of the new orientation is to utilise synergies and to continue to accelerate the sales orientation. Also in 2013, we managed to further increase the active visits to clients and money market trading partners and therefore raise the number of bank partners and clients. With this sales-oriented strategy, the business area provides the BTV client and internal business with even more flexibility. In line with the market area of BTV in four countries – Austria, Germany, Switzerland and Italy – the focus of bank support lies in these markets. Furthermore, BTV maintains relationships to banking partners in each of all the regions which are or can be significant for clients of BTV. BTV Business Report 2013 16 |17 Vienna Switzerland Branch: • Albertinaplatz Branch: • Staad am Bodensee BTV has been present in Vienna since 1989. It manages a location for private and corporate clients at the heart of the federal capital. Its first-class advice and true client proximity are what differentiate BTV Vienna from its competitors. The personal commitment and the specialist competence of the employees are impressive – customers benefit from BTV‘s independence, rapid decisions and tailored solutions. BTV staff orient themselves to the various phases of the client‘s life; The service packages grow to meet their requirements. BTV has been present in the banking country of Switzerland since 2004 with a full bank licence. Employees who act in an entrepreneurial way with four countries‘ expertise – over and above the Swiss Banking Business they are also familiar with those in Austria, Germany and Italy – enthuse their clients. Integrated, solutions which are partially cross-border offer the clients of BTV in Switzerland added value which is crucial for the success of innovative and future-oriented business activities. Local Austrian private bank BTV operates the traditional private bank business in Vienna: They are distinguished by great commitment and a service culture. BTV‘s independence leads to solutions where the focus is solely on the client‘s requirements. Innovation, discretion and continuity are top priority. Comprehensive knowledge of client requirements are crucial for the BTV investment recommendations: Dimensions and objectives are a matter of priority in our dealings with client monies. An independent selection of products and sound, individual advice feature in every profile of BTV on the Vienna market. Corporate client competence BTV has over 109 years of experience and tradition in the corporate client business as a commercial bank. In Vienna, BTV offers the entire service bundle of the key market, where here too the focus is on advising and supporting medium-sized companies. In addition to the traditional medium-sized and large company business, in Vienna BTV has specialised in the financing of property and company purchases and sales, as well as the financing of aircraft and impresses with its expert know-how. Together with the BTV advisors, the experts from BTV Leasing offer one-stop solutions for the Vienna market. From there or directly at the client‘s premises, BTV employees will liaise with the client to find the optimum solutions for all issues concerning corporate client business. Comprehensive offer In Switzerland, BTV concentrates on the corporate client and actively managed private client segment. Experienced banking specialists from Switzerland, Germany and Austria especially advise owner-managed, export and growth-oriented companies and high net worth private clients. This combination ensures a cross-border transfer of expertise and philosophy which contributes to innovative financial solutions which are perfectly tailored to clients‘ needs. Optimum finance solutions The performance spectrum of BTV Staad for corporate clients is coordinated in a very targeted way to the requirements of successful small to medium-sized companies. It comprises solutions for the operational settlement on Switzerland, Austria and Germany as well as investment, growth and export funding. The active management of available liquidity profits, very flexible, four-country compatible payment transfer instruments and the active support of company successions round off the BTV corporate client offering. A team of experienced securities and asset management experts advise BTV‘s private clients in Switzerland and also outside the normal bank opening hours where BTV customers request it. In so doing a great deal of importance is attached to a specific, discreet and active management which is adjusted to the investment profile of the client. Comprehensive export assistance In representing the Chamber of Commerce for Switzerland, Austria and Liechtenstein, BTV also supports companies in international trade with a broad service offering of network partners who are specialised in cross-border solutions. trust Group Management report Group accounts Northern Italy Southern Germany Headquarters: • Innsbruck (BTV Stadtforum) • Lienz Branches: • Augsburg • Memmingen • Munich A high degree of expertise and short distances – this is how BTV convinces its Italian customers too. Customer service takes place from the Stadtforum in Innsbruck and from BTV Lienz. BTV was successfully launched onto the market in Bavaria and Baden-Württemberg in 2006. BTV now has five sites with Augsburg, Memmingen, Munich, Ravensburg/Weingarten and Stuttgart. • Ravensburg/Weingarten • Stuttgart Service at the highest level The focus on client service lies in the high-quality investment consultancy and asset management. With their special know-how and experience, BTV investment experts are in a position to develop specially tailored solutions for the respective requirements and objectives of the client. * Awards and successes in the past do not guarantee future success or continued growth. More information at: www.btv.at/auszeichnungen. BTV Business Report 2013 Group Success factors employees and mobility It is predominantly the employees who distinguish BTV from its competitors. BTV employees possess special know-how and understanding of business models because they maintain personal relationships with their clients and undertake ongoing training. They ensure speedy transactions and quickly make decisions on the spot. They thus combine their Diversification through different legal systems expert knowledge with the greatest service quality. In the past few years, the lowest interest level led Their interest is focused on client needs. This is also to an increased need for the distribution of assets. apparent from the BTV philosophy which is lived out In addition to the diversification in various asset in the concept of mobile sales: The branch network is classes, BTV clients increasingly also rely on country concentrated on selected conurbations in locations distribution due to the with good transport links. BTV advisors economic and financial visit clients at their premises. “Four countries, one bank. It is challenges of individual invaluable to BTV clients, countries. They thereby use Client-oriented solutions especially in payment transactions.” the chance to divide their BTV has 109 years of experience as an assets up amongst several independent, holistically thinking and countries - each having a robust legal system. acting financial partner. Its position with mediumsized, entrepreneur-led and growth-oriented compaTop consultancy in your mother tongue nies is especially strong. As a reliable financial partner, A special advantage of BTV in client support is the BTV stands for client-oriented solutions. It also offers fact that their investment experts are multilingual. leasing via BTV Leasing Deutschland GmbH. This is especially welcomed and valued by the Italian clients – in conjunction with the excellent adviSuccessful investment in focus sory competence and flexibility of BTV advisors. In the private client business, BTV also offers service bundles for exacting requirements. Thanks to tailored investment strategies, demanding customers are very well cared for. The high level of expertise of BTV‘s asset management is proven not only by robust fund performance in accordance with the creed of ‚investing, not speculating‘ but also by numerous international awards as well.* 18 |19 BTV Leasing BTV Leasing offers tailored solutions – thanks to the four-country competence and more than 25 years of experience. BTV Leasing GmbH – a fully owned subsidiary of the Bank für Tirol und Vorarlberg AG – is headquartered in Innsbruck. Since it was founded in 1988, it has been offering its clients individual support and assisting them with tailored solutions. BTV Leasing has greatly expanded in past years. This is reflected in the increase in the number of customers and the total volume of business. Increasing financial cushion Free liquidity is a valuable asset in any company. Using these for the pure ownership of a commodity binds up liquidity in the company assets. Leasing of investment goods increases the financial scope through intelligent use of the security inherent to the leased item. Consequently, it broadens the scope for investment planning. Leasing “BTV Leasing also increased its busifacilitates Investments which ness with new customers in 2013.” preserve equity as it does not increase the balance sheet total. BTV Leasing features a high level of specialist knowhow in the field of investment financing and in addition to the standardised leasing models, it also offers flexible and individual solutions. Models such as capacity leasing or shift-use leasing enable financing variants which are agreed with the particular customer. The optimum leasing financing depends on several factors, such as the use of the leased object, the replacement cycle, as well as the additional side benefits in taxation and balance sheet. The BTV Leasing experts help you to make the right decisions in all matters. Crossing borders The BTV Leasing advisors are acquainted with the particularities of the respective markets. The product range extends from machines, production plants and cable cars via special solutions in the aviation leasing field to commercial property. Because of its competence in four countries, international solutions from a single source and with a single contact partner are possible. Subsidiaries in Switzerland and southern Germany BTV has fulfilled the principle of regional roots closeness to the market and identification with the region - by founding the two 100% affiliates BTV Leasing Schweiz AG (2003) with registered office in Staad and BTV Leasing Deutschland GmbH (2006) with registered office in Augsburg. In the Tyrol office, in Staad, Winterthur, Ravensburg, Munich, Augsburg, Stuttgart and Vienna BTV Leasing staff are now available to provide customers with their personal dedication and specialist competence. A year of success in 2013 Due to holding firm to strategic guidelines, it was possible to further extend the customer base – with habitually low risk costs. Through consistent market analysis, the new business volumes were able to be expanded significantly. The company continued to expand in the attractive markets of Germany and Switzerland. BTV Leasing has been represented in Germany since 2012 in all principle markets there. Using synergies A further success factor of BTV Leasing consists of the cooperation with the BTV VIER LÄNDER BANK. The mutual support, especially in sales, results in lucrative business connections and comprehensive service bundles, which represent clear added value – both for the clients and also for BTV and BTV Leasing itself. trust Group Management report Group accounts BTV employees The success of a service provider depends to a considerable extent on the performances of its employees. BTV therefore consistently invests in its employees. The new upgrade to the Investment Academy In 2013, BTV invested in the further development of its Investment Academy. For investment advisers, a new training format was designed and implemented for the first time: the advanced level of the Investment Academy. Specialist knowledge of the investment business, generation planning, tax, legal matters – each from Four Countries‘ perspective – make up the key themed blocks. The advanced level is always completed with a certification which serves ‚graduates‘ as proof of achievement and motivation. Consulting for Co-advisers of corporate clients As a bank with an entrepreneurial slant, BTV sets great store by investing in the consulting training of their advisers and co-advisers for corporate clients. In 2013, BTV placed increased emphasis on further training of co-advisers in particular. In this way, they not only ensure the best possible preparation for and follow-up on client appointments, process applications independently and secure the high application quality that way - they also concentrate on possible cross-selling possibilities, undertake the daily business in a profit and riskoptimised way and ask the right questions in the sense of the best possible basis of information. Consulting development: Excellent in corporate client business The key aim of the training course programme is to understand the client‘s business model quickly and comprehensively, to weigh up opportunities and risks in the conversation with the client and process them with precision in the decision-making process. BTV advisers think of themselves as sparring partners, who work out the best solutions for the client and BTV and convince through entrepreneurial thinking. In training its staff within its corporate client business, BTV is increasingly emphasising its excellent consulting expertise. Promoting talent The Talent Year 2013 comes with the slogan ‚Fit4BTV‘. BTV‘s training and development programme focussed on important communication capabilities: How do I communicate clear expectations and goals? How do I successfully bring conversations to an end? How do I communicate controversial decisions? And how do I motivate my staff? In addition the chosen ‚BTV Talents‘ had the possibility to get to know the Swiss market better, to further develop their overall understanding of the Bank as well as to be present at strategically significant appointments, for instance, within the context of the initial meetings of the management team regarding the BTV brand. Group Education and further training are of great importance to BTV – regardless of whether this involves new or long-serving employees. Because of this, BTV offers a large number of workshops, seminars and training sessions to aid employees in their personal and professional development to help them to be successful. Staff survey The desire for further development spurs on BTV. This not only applies to business relationships but also to the relationship with your own staff. It is particularly important to the BTV HR management team to get a complete, realistic picture about the perception of BTV as an employer in order to be able to take the right steps “We are employing for further development. BTV entrepreneurial employees.” commissioned an independent, renowned institute to gather, within the context of an online staff survey, information about its attractiveness as an employer against points such as credibility, respect, conviction, team spirit and fairness and to compare it with other companies. The enjoyment in their work and working with line managers and colleagues was also surveyed. Of course, the survey was carried out anonymously The results are to be presented in 2014 and serve as a significant basis for staff strategy for the coming years. Trainer Day 2013 – Life stories The Trainer Day 2013 took the BTV trainers to the care home St. Johann. The residents reported about their life, the trainers documented this in words and pictures. An active and moving day - for trainers and residents equally. The BTV staff presented their social skills and creative results as part of an exhibition. BTV Business Report 2013 20 |21 The BTV brand No strong brand without top performance. BTV VIER LÄNDER BANK has alpine origins. It offers customers from Tyrol, Vorarlberg, Vienna, Switzerland, southern Germany and northern Italy high-quality services. In doing so, we create value and connect people. BTV understands its clients because they cultivate close relationships and speak the same language “It is our aim to become the best a very entrepreneurial and open connected entrepreneurial bank language. The political and in the most attractive economic economic independence gives area of Europe.” it the freedom to go its own way. The inner drive to continually improve ultimately leads to success. Employees as a differentiating characteristic With a project team made up of BTV employees, the core of the BTV brand was derived from historical and current top achievements as well as additional elements of the new brand strategy. The decisive criterion of success for the implementation however remains each individual employee of BTV. Each perception which is made by clients, partners or other persons at one of several hundred brand contact points to BTV can be influenced to a great extent by the member of staff. It is our goal to exceed the expectations at each of these contact points and consequently enthuse people. This strengthens the BTV brand. Our brand is an expression of our will BTV has the goal of becoming the best connected entrepreneurial bank in the most attractive economic area in Europe. We focus on a very clearly defined area. The most important principles in order to achieve this goal? Acting in an entrepreneurial way, getting connected in a systematic way, transferring performance benefits, living an identity, continually exceeding expectations, showing appreciation of your colleagues and making clients fans. For everyday life this all means that each employee contributes to the success of the BTV brand due to a few simple rules. Networking is the greatest lever BTV employees guide their customers through the cross-border market of BTV to potential partners and the best investment opportunities. A person who wants to be a good networker for his customers, thinks things through to the end and acts fast. Being fully part of the BTV network delivers a knowledge edge. In turn, this implies a competitive advantage - and this strengthens BTV‘s profitability in a sustainable way. BTV‘s seven key values - entrepreneurial, alpine origin, connecting, value-based, committed to the customer, individual and with a will to win - here too form the credibility framework for how employees behave. Enthuse – set an example – inspire BTV‘s managers keep their team together, bolster them and lead them to top performance. Each employee knows what is expected. A prerequisite for this is an open, clear form of communication. Only a person who enjoys performing well can demand this as well. The inner drive to constantly improve oneself and to work out new solutions with a lot of passion and courage is fundamental. The recognition of the person within the employee and their potential creates a basis for working together which is borne from appreciation and feeling connected. This is the ideal breeding ground for profound, successful work within BTV. Managers know that BTV‘s success is the result of our joint-performance and show appreciation towards their team members as a result. They put everything into motivating them in the spirit of collective top performance. TRUST Group Management report GROUP ACCOUNTS Management report Management report Business trends Compliance and money laundering Characteristics of the internal control and risk management system Shares and shareholder structure Outlook BTV Business Report 2013 22 |23 Management report and notes on BTV Group business trends in 2013 Economic environment During the course of the past year, a moderate path to recovery for the global economy presented itself despite obstacles. The central banks had the biggest influence on the economic development in 2013, maintaining their unconventional measures as well as their low interest rate policy. The extremely expansive monetary policy of the ECB as well as its statement about doing everything possible to preserve the euro, supported the weak upturn of the last six months in the entire eurozone when viewed as a whole. The recession, which had peaked at the turn of the year 2012/2013, was overcome towards the end of the previous year. In 2013, in the BTV markets of Austria, Germany and Switzerland, economic performance also grew despite difficult conditions – these countries are therefore the engine of the eurozone. Robust export business propped up the economies in these countries. In the US, the economy presented itself as robust despite negatively influencing fiscal factors (fiscal cliff and government shutdown). In many emerging countries, economic growth slowed down significantly as these countries suffered from extreme capital outflows and weakening of currencies in 2013. Interest rates The European Central Bank reduced its base rate twice in 2013 – for the first time in May, after the economic indicators in the eurozone did not point to a recovery. Although the economic data improved afterwards, the ECB decided nevertheless on a further reduction to the base rate to the historic low of 0.25%. A reduced rate of inflation is seen as the main reason for this decision. The US Central Bank ‚The Fed‘, whose base rate had already been at the level of 0.25% since 2008, kept the markets at bay in 2013 with its tapering project. In spring, the American Central bank announced for the first time that they would reduce the monthly bond purchases provided the US economy continued to recover. During the course of the year, this measure kept being pushed further back however. Ultimately, due to the positive economic development, the Fed decided in December to reduce the purchasing of securities from January 2014. On the fixed interest securities market, the Fed‘s announcement to gradually reduce the quantitative easing programme increased the yields from 10-year US government bonds up to a level of 3% – a level which was last achieved in the summer of 2011. The yields from 10-year German federal gilts also increased during the course of the year and rose by 45 base points to 1.93%. In addition, in the eurozone due to the assurance from the ECB to do everything to preserve the euro, a convergence of yields from government bonds could be detected. Currency markets The exchange rate between euro and US dollar fluctuated in 2013 within a relatively small range of 10 cents between EUR/USD 1.28 and 1.38. By the end of the year, the euro recorded close to the annual high at EUR/USD 1.38 meaning that it was about 5% higher than at the start of the year. The exchange rates were again shaped, as in the past few years, by the euro debt crisis and the central bank policies of the European Central Bank and the Fed. The EUR/CHF rate of exchange continued between the poles of the minimum rate of the SNB, sound Swiss economic data as well as decreasing uncertainty in the eurozone. By the end of the year, the euro was listed at 1.2276 to the Swiss franc and therefore about roughly 2% higher than at the start of the year. The Japanese Yen, by contrast, further weakened against the euro and lost around 27% during the course of the year (closing rate: 144.72). Equity markets The equity markets in the developed countries performed in a very pleasing way in 2013. The stock exchanges were characterised, on the one hand, by the improving economic indicators and, on the other hand, by the uncertainty of investors as to when the Fed will scale down its monthly bond purchasing programme. By mid May, an exchange rate rally with a new all-time high was observed in the most important share indexes such as the S&P 500, the Dow Jones and the Dax. After the Fed however announced in June 2013 that it wanted to reduce its quantitative easing programme, trust Group Management report Group accounts Almost all major financial centres showed a positive performance in the double-figure range. The Euro Stoxx 50 gained 18%, the Swiss SMI 20%, the American Dow Jones 27% and the Japanese Nikkei even 57%. Only the Vienna share index ATX lagged behind after a strong previous year of +6%. Business trends IFRS Group accounts The BTV Group accounts have been drawn up according to IFRS regulations as well as the interpretations by the International Financial Reporting Interpretations Committee (IFRIC) as exempting consolidated financial statements as defined by section 59a of the Austrian Banking Act (BWG) in conjunction with section 245a of the Austrian Commercial Code (UGB). When preparing these financial statements, all standards which were required for the financial years were applied. The notes starting on page 48 provide an overview of the standards as well as the accounting principles. In 2013 diverse new and modified standards applied (see pages 54/55) whereby the retrospective application of IAS 19 for the financial years 2012 and 2013 as well as the prospective application of IFRS 13 brought about a considerable impact. Detailed explanations about risk management as well as descriptions of the relevant risks and uncertainties to which the company is exposed can be found in the risk report starting on page 82. Analysis of business performance The business activity of the BTV Group is analysed below having taken into account the financial and non-financial performance indicators which are most important for business activity: Profit trend The conservative, value-oriented business policy of Bank für Tirol und Vorarlberg AG paid dividend again in 2013. Also in difficult times, BTV operates with its clear values successfully, reliably and with a long-term perspective, faithfully in line with its slogan ‚investing, not speculating‘ - as a visible result BTV counts among the safest banks in Austria. The client is at the centre of the activity once again reflected in the operational client business - the basis for the excellent annual result. With an annual profit before tax of €82.1 million, the previous year‘s result was exceeded by +17.1%, while the overall result of the Austrian banking market was more than halved in the same period. In particular, the small to medium-sized corporate client business in western Austria, Vienna, southern Germany, eastern Switzerland and South Tyrol as well as the multi-award-winning asset management were the driving force behind the best financial year in the 109-year history of BTV. The main components of the results of 2013 can be seen as follows: the profit from interest rates increased due to the operational strength within the client business by 6.9% to €175.7 million. The loss provisions in the credit business increased in particular due to the allocated portfolio value corrections by 17.4% to €46.9 million, the net commission income increased significantly by +7.0%. The trading income contributed €1.0 million to the results. The administrative costs were €96.0 million meaning the cost-income ratio improved to 43.3%. Other operating profits amounted to -€2.3 million and the total profit arising from financial assets was €5.3 million. Breakdown of changes in profit in 2013 Net interest income Provision for risks Net commission income Trading income Operating expenses Other operating profit Income from financial assets Annual net profit before tax Group net profit for the year Management report provided the economy continued to brighten and the unemployment rate fell, there was a brief fall in the equity markets. In the last 6 months of 2013, optimism prevailed on the stock exchanges in developed countries, however, brought on by the continuing economic recovery, the robust demand from companies and consumers as well as the resultant prospect for increased company profits. in €‘000 +11,416 –6,942 +2,969 –2,211 –3,190 +151 +9,828 +12,021 +3,685 BTV Business Report 2013 24 |25 Change in operating income 2009-2013 Amounts in € million 200.0 4.5 150.0 40.3 131.4 2.8 0.6 3.2 42.5 42.3 164.6 164.3 2011 2012 1.0 45.3 43.3 146.6 175.7 100.0 50.0 0.0 2009 Net interest income 2010 Net commission income Net interest income The driver for the significant increase in the annual result for 2013 was interest income. The robust client business and the improved margin were able to overcompensate for the lower coupons from fixed interest securities as well as the declining results from dividends and investments. Net interest income for the period increased overall by €11.4 million or +6.9% to €175.7 million. Interest income also includes income from businesses valued at equity whose results showed a fall of €1.0 million to €24.5 million. 2013 Trading income Risk provisions Loss provisions for credit business represent the balance of inflows and releases of loss provisions, including direct write-downs on receivables. To these are added proceeds from receivables which had already been written down. Loss provision requirements for the credit business rose during 2013 by € 6.9 million or 17.4%, to € 46.9 million. This includes the premium for loan default insurance for BTV, as well as the newly established portfolio value corrections. By segments, the loss provisions were divided into the corporate client business with €41.2 million and the private client business with €5.8 million and €0.1 million are allocated to institutional clients and banks. trust Group Management report Group accounts Net commission income The overall net commission income saw a total increase of €3.0 million or +7.0%, to €45.3 million. The driver for growth herein was the securities business with an increase of €3.1 million or +16.7% to €21.6 million. Payment transactions represented the second largest commission item. It grew by €0.5 million or +4.0% to €13.1 million. Other services business also managed to increase (€0.7 million). Currency, foreign exchange and precious metal businesses (€1.2 million to €3.1 million) as well as the credit business (-€0.2 million to €5.7 million) developed negatively. Change in net commission income 2009-2013 Amounts in € million 50.0 40.0 30.0 6.5 3.0 13.4 6.9 3.2 6.3 3.5 6.9 13.5 14.1 12.6 19.7 18.6 18.5 2010 2011 2012 4.3 20.0 17.4 7.5 3.1 13.1 21.6 10.0 0.0 Securities 2009 Payment transactions Currency, foreign exchange and precious metal businesses 2013 Credit and other business Management report Trading income Trading results were down on the previous year. This went down by €2.2 million to €1.0 million. The main reasons for this were profits reduced by €1.3 million from hedging businesses and lower gains from the securities business (– € 0.7 million). The result from currency and foreign exchange business amounted to €0.9 million (– €0.2 million). BTV Business Report 2013 26 |27 Operating expenses Operating expenses (personnel, expenditure on material, amortisation and depreciation) increased by €3.2 million or +3.4% in the reporting period to €96.0 million. A relevant part of this is staff costs which increased moderately by 1.5% to €60.4 million. Increasing costs compared to the previous year were especially due to increased wages and salaries by €0.4 million which grew due to the results of the collective bargaining negotiations in 2013 (collective agreement salaries on average up 2.55%). On the other hand, the average staff level regarding employees in the reporting year fell by 13 to 766 personnel years. For material costs of the BTV Group, especially the IT centres were the cost drivers compared to the previous years. Materials costs increased overall by €2.0 million or 7.6% versus the previous year. Depreciation increased by 3.9% to €6.9 million. Compared with 31 December 2012, the number of BTV branches remained constant at 37. Given that no independent and planned research was carried out, in order to uncover new scientific or technical knowledge, nor any development in preparation for commercial production, as in the previous year there were therefore no research and development activities carried out in the meaning of section 243 (3) line 3 of the Austrian Commercial Code (UGB). For the social capital parameters, there was a change in the calculated interest rate compared to last year. Due to the decreasing interest rates on the capital market, this was reduced by 0.375% points to 3.5%. Within the calculation parameters collective bargaining and career, there was no change - they continue to amount to 2.75% and 0.5% in the reporting year. Change in operating expenses 2009-2013 Amounts in € million 100.0 7.9 80.0 60.0 7.2 6.7 6.6 6.8 28.8 26.4 26.4 26.6 26.7 60.3 57.8 61.0 59.5 60.4 2009 2010 2011 2012 2013 40.0 20.0 0.0 Staff costs Material costs Depreciation trust Group Management report Group accounts Other operating profit The result for other operating profit improved by €0.2 million to - €2.3 million. At this position, the levy in accordance with the Investment Stability Law is also accounted for - this amounted to €3.9 million in 2013 unchanged versus the previous year. Income from financial assets In 2013, the income from financial assets was up €9.8 million on the previous year. The increase is due, on the one hand, to the special effects of the previous year: In 2012, sales losses due to risk reduction measures in the securities portfolio depressed the result, in the previous year sales profits from stakes in companies occurred. On the other hand, the credit spreads have also relaxed slightly. In total, the result from financial assets were up €5.3 million, compared with -€4.5 million the previous year. Taxes on earnings and profit Besides the ongoing effect of corporation tax, the amounts recorded at ‚Taxes on income and profit‘ relate primarily to the latent taxes to be paid on accruals and prepayment adjustments, in accordance with IFRS. Tax expenses for 2013 for the BTV Group are calculated at €8.3 million or 88.6% higher at €17.7 million. The effective tax rate was thus 21.6%. Annual pre-tax profit and group net profit for the year To sum up, BTV‘s robust operating business as well as the good result from financial assets therefore resulted in a pre-tax surplus of €12 million or 17.1% higher at €82.1 million. After tax, group income for the year was €64.4 million. Thus, BTV achieved the best results in its existence. Change in annual net profits pre-tax 2009-2013 82.1 75.0 61.8 50.0 Management report Amounts in € million 64.7 70.1 51.3 25.0 0.0 2009 2010 2011 2012 2013 Annual net profits pre-tax BTV Business Report 2013 28 |29 Earnings per share The significantly higher group net profit for the year in particular resulted in a increased profit per share of 5.7%. This increased from €2.44 in the previous year to €2.58. For the financial year 2013, the Board of Directors will propose an unchanged dividend (from previous year) of €0.30 per share at the annual general meeting. Change in earnings per share 2009 - 2013 Values in € 2.50 2.44 2.00 1.92 1.98 2.58 2.16 1.50 1.00 0.50 0.0 2009 Earnings per share 2010 2011 2012 2013 trust Group Management report Group accounts Change in assets Total assets at 31 December 2013 were €9,589 million, up €92 million or 1.0% above the comparative figure for year end 2012. Cash reserves increased by €120 million in particular due to higher credit with central banks to €230 million. Loans to credit institutions in contrast fell by €145 million to €322 million compared to the previous year. BTV held back from the inter-bank market during the year. Despite the weak economic development during 2013 and the resulting restrained demand for credit, the ‚loans to clients‘ item increased by €17 million to €6,405 million. Within the segments, the lending volume to corporate customers increased by €133 million and by €15 million to institutional customers, while loans to private customers reduced by €131 million. Split according to domestic and foreign, loans to domestic customers fell by €28 million to €4,306 million, while loans to foreign customers increased by €45 million to €2,099 million. Changes to significant balance sheet items in 2013 Total assets Loans to clients Loans to credit institutions Financial assets including holdings Liabilities to credit institutions Primary investments including Supplementary capital Equity in € million +92 +17 –145 +158 –60 +133 +68 As far as loss provisions were concerned, the allocations during 2013 markedly exceeded the write-downs and consumptions, in particular due to the allocation of portfolio valuation adjustments. Loan-loss provisions increased overall by €13 million or 6.5% to €207 million. For risk management objectives, methods and declarations regarding existing default and market risks, please see the detailed risk report starting on page 82. Financial assets and interests, including trading assets rose, compared to the previous year by €158 million to €2,614 million. The increase occurred in particular in fixed-interest securities. Regarding the reinvestment of expiring securities, fixed interest medium and longer term securities with excellent credit ratings were purchased, which may be used for tender and repo transactions. The book value of the at-equity valued interests as well as the available-for-sale holdings increased overall by €57 million to €532 million. Management report Balance sheet performance In its decisions, BTV always remains true to its motto of ‚investing not speculating‘. Since it was founded in 1904, BTV has always developed successfully even in times of crisis with this philosophy – both the Bank and its clients benefit from this. The conservative principles with which BTV has proven to be a safe haven for its clients become visible in the further increased customer deposits. Change in balance sheet assets 2009-2013 Amounts in € million 9,000 296 2,319 221 2,490 6,000 5,940 247 2,472 6,214 2,456 248 2,614 6,387 6,405 186 5,559 3,000 0.0 291 235 282 467 322 2009 2010 2011 2012 2013 Loans KI Loans to customers Financial assets including holdings Other Assets BTV Business Report 2013 30 |31 Change in liabilities Primary funds formed the basis of the refinancing: In total, BTV‘s clients as at 31 December 2013 invested in primary funds to the tune of €6,716 million. The pleasing increase (of €133 million or +2.0% versus year end 2012) primarily resulted from securitised liabilities (€132 million), liabilities to customers (savings and account deposits) managed to make an overall gain of €32 million to €5.428 million. Subordinated capital developed negatively (down €31 million) to € 408 million. The managed client deposits were at €11,546 million at the end of December 2013 – this constitutes an increase of €177 million compared to year end 2012 or 1.6%. The loan deposit ratio of client loans by loan-loss provisions to primary funds was 92.3% so that, in accordance with strategy, the customer credit business is refinanced with primary funds. BTV‘s liquidity therefore stands on a very stable foundation. The liabilities to credit institutions reduced by €60 million or 3.3% to €1,753 million by annual comparison. Balance sheet equity (including group annual profit) increased by 8.0% or €68 million to €913 million. This increase primarily resulted from the profit of the financial year 2013 (€64.4 million). Change in balance sheet liabilities 2009-2013 Amounts in € million 10,500 924 986 1,101 1,120 1,287 1,255 1,188 1,288 1,275 5,428 4,881 5,373 5,395 4,984 1,795 1,601 1,812 1,753 2010 2011 2012 2013 782 7,000 3,500 1,424 0.0 2009 Liabilities KI securities Clients Securitised debt and subordinated capital Equity and other assets Liabilities trust Group Management report Group accounts Qualifying capital as per the Banking Act (BWG) As at 31 December 2013, the credit institution group‘s qualifying net equity under the BWG (Austria‘s Banking Act) was €964 million meaning that the statutory minimum requirement (€484 million) was exceeded by around twice as much. The attributable equity cap- ital fell in 2013 overall by roughly €31 million, mainly due to a reduction in the portfolio in supplementary capital. Risk-weighted assets (RWA) remained during the course of the year with a change down of 0.2% almost steady at €5,652 million. Change in capital 2009 - 2013 Amounts in € million 1,000 935 800 667 995 964 2012 2013 853 333 0 2010 2011 Qualifying Equity On 31 December 2013, the core capital of the credit institution group as per BWG amounted to €867 million and therefore €61 million or 7.5% above that of the previous year. The core capital ratio calculated from this - in relation to the overall risk, 50% of the deductible items under Section 23 para 13 BWG were deducted, the previous year‘s values have been ad- justed - in the amount of 13.33% is 0.88 percentage points above the comparative figure for year end 2012 (12.45%). The equity ratio (also related to the total risk) amounted to 15.93%, significantly exceeding the legally required minimum value of 8%. At the end of 2013, the equity surplus amounted to €480 million. Management report 2009 Change in core capital ratio 2009 - 2013 Values in % 14.00% 12.45% 10.50% 13.33% 11.22% 8.89% 7.00% 7.89% 3.50% 0.00% 2009 2010 2011 2012 2013 Core capital ratio BTV Business Report 2013 32 |33 Key indicators The cost-income ratio for the reporting year was 43.3% (previous year: 44.2%), the risk/earnings ratio was 26.7% (previous year: 24.3%). The return on equity (RoE) on the basis of the pre-tax annual net profit increased to 9.3% at the end of the year (previous year: 8.7%). Key Indicators in % RoE before tax RoE after tax Cost/income ratio Risk/earnings ratio Core capital ratio Equity ratio 9.3% 7.3% 43.3% 26.7% 13.33% 15.93% Change in cost/income ratio 2009 - 2013 Values in % 60.0% 53.7% 40.0% 47.2% 45.6% 44.2% 43.3% 2010 2011 2012 2013 20.0% 0.0% 2009 Cost/income ratio Events after the financial statement date With the resolution of the voting trust agreement on 15 January 2014 (effective 1 January 2014), 15% of the voting rights in VoMoNoSi Beteiligungs AG flowed back to the BTV Group. Consequently, the company is included in the full scope of consolidation of the BTV Group in future. The resolution of the voting trust agreement is to be seen as an element in the implementation of the overall strategy. 36 % of the shares in VoMoNoSi Beteiligungs AG will continue to be held by third parties as before. As already publicised in the interim report on 30 June 2013, BTV will establish a 24.99% holding interest in Moser Holding AG. By the time the approval to publish the group financial statements was given by the Board of Directors to the Supervisory Board on 5 March 2014, the transaction had still not been put through. The board assumes that the purchase will take place in March 2014. Otherwise between the end of the financial year and the creation and approval of the financial statement by the auditors, there were no significant events relating to the business. trust Group Management report Group accounts Compliance and money laundering Money laundering BTV‘s goal is to prevent any form of money laundering or the financing of terrorism within its business activities. For this purpose, various procedures and systems are set up within BTV in order to uncover unusual transactions and business cases, and to pass these on the money laundering reporting authority if money laundering is suspected. The daily embargo examination which is also supported by the system, as well as the examination of existing and new business relationships with politically prominent persons (PEP) were carried out according to the legal regulations. Over 420 employees received training during the reporting period on the issues of money laundering and the financing of terrorism, with a focus on creating understanding of risky transactions and business cases, as well as the individual employee‘s responsibility for preventing money laundering and financing of terrorism. Management report Compliance At the Bank für Tirol und Vorarlberg Aktiengesellschaft (BTV), employees undertake on joining to comply with the provisions of BTV‘s compliance code. These rules are based on the Standard Compliance Code of the Austrian banking industry, the regulations of the Emittenten-Compliance-Verordnung [Issuers Compliance Ordinance] (ECV 2007) and the Compliance Regulations of the Securities Supervision Act (WAG 2007). The objective of these regulations is not only the prevention of insider trading, market manipulation or avoidance of conflicts of interest, but the prevention or minimisation of all compliance-relevant risks, which could result from the non-compliance with laws, regulations, non-statutory recommendations or internal guidelines. Internal procedures and measures for compliance with these rules, which are regularly checked and documented, have been defined by company compliance officers, with no infringements being ascertained during the reporting period. In 2013 over 100 employees, primarily in the sales department, received training in order to ensure full compliance with the regulations of the Compliance Rules and the MiFID. BTV Business Report 2013 34 |35 Reporting on the significant features of the internal control and risk management system with regard to the accounting process. As required by section 243a para 2 of the Austrian Commercial Code (UGB), the most important characteristics of BTV‘s internal control and risk management system with regard to the accounting process are cited below. BTV‘s Board of Directors is responsible for the implementation and organisation of an internal control and risk management system corresponding to the requirements of the group, in relation to the accounting process. This report provides an overview of how the internal controls are regulated in relation to the accounting process. The following explanations follow an opinion for the Austrian Financial Reporting and Auditing Committee (AFRAC) on drawing up the management report required by Sections 243, 243a and 267 of the Commercial Code (UGB) of June 2009 and also the tasks of the Audit Committee as laid down in Section 63a of the Banking Act (BWG). The description of the significant characteristics is structured pursuant to the framework concept of the Committee of Sponsoring Organisations of the Treadway Commission (COSO). Accounting (bookkeeping and preparing of the accounts) and its associated processes, as well as the associated risk management, fall within the Finance and Controlling area (Accounting and Reporting Team and Risk Controlling Team). Regular and legally prescribed checks are carried out by the Internal department. The primary tasks of the internal control system and of the risk management system are to inspect all accounting-related processes and to identify, analyse and constantly monitor the risks affecting the correctness and reliability of the bookkeeping, and where necessary, to adopt measures to ensure that the company‘s goals can be achieved. Control environment In addition to compliance with legal provisions in Austria, Germany and Switzerland, the principles of conduct defined by BTV are given priority. Emphasis is also placed on observing BTV‘s corporate governance principles and on the implementation of its standards. For the overall control environment, descriptions of jobs with their associated competences and allocated areas of responsibility exist for the entire department, with corresponding training pyramids for the optimal further development of employee expertise. In this way, it is also possible for innovations to be included in the accounting process in a proper and timely fashion. The department employees have the necessary knowledge and experience at their disposal to work in accordance with their remits. In order to comply with the prescribed legal provisions and relevant accounting standards, within BTV, accounting processes (IFRS, UGB), in particular key processes, are supported by numerous guidelines, manuals, working aids and written instructions in the Finance and Controlling departments. These are regularly checked and updated where necessary. Risk assessment A catalogue of risks has been developed covering the most significant typical company business processes in accounting, with the identification of the most important risk areas. These are monitored with controls on an ongoing basis or reviewed and, where necessary, evaluated. Internal controls may provide an adequate degree of certainty of meeting these objectives, but no absolute guarantee. The possibility of mistakes when performing activities, or errors when estimating or applying scope for discretion evidently exists. trust Group Management report Group accounts Control measures These activities include systemic controls, which have been defined by BTV and the IT providers (SAP, GAD, GEOS Nostro, Finanz-Logistik AG, PriBaSys AG with the program Finnova), as well as manual controls such as plausibility checks, the four-eyes principle (partly with the involvement of the regional manager or the section manager) or job rotation within the division. As a supplementary safeguard of security within the systems, sensitive activities within BTV are protected through restrictive management of IT authorisations. These comprehensive control measures are backed up by internal handbooks, working aids, checklists, process descriptions and job descriptions with their associated areas of responsibility. In addition reconciliations and validation checks on the data are carried out on a continuous basis between the accounting and reporting teams on the one hand, and the risk controlling team on the other. This guarantees the accuracy and compliance of the data used in the risk reports and legal publications. Information and communication Timely and comprehensive reports on the most significant accounting processes and group activities, are drawn up for the Board of Directors (in the form of monthly financial reports), for the Supervisory Board and Audit Committee, as well as for the BTV shareholders (quarterly financial reporting) with explanations as needed. Supervisory measures The supervision of the accounting process was guaranteed on the one hand, by the functional internal control system which is regularly updated (IKS), and on the other, by the independent internal auditing department of BTV (which reports directly to BTV‘s Board of Directors). The head of department, as well as the responsible team leaders, carry out a supporting supervisory and oversight function for the accounting processes. Additional supervisory measures to guarantee the reliability and correctness of the accounting process and its associated reporting are executed by the legally designated auditors of the group annual financial statements and the mandatorily appointed Audit Committee. BTV Business Report 2013 Management report Because of this, it is not possible to provide an unlimited guarantee that errors in the annual financial statements will be detected or prevented. In order to minimise the risk of a misjudgement, selective use is made of external experts and publicly accessible sources are taken into account. 36 |37 Shares and shareholder structure BTV is autonomous and independent. The share capital of the Bank für Tirol und Vorarlberg Aktiengesellschaft (BTV) amounts to €50.0 million and is divided into 22.5 million no par value ordinary shares, and into 2.5 million no par value, non-voting preference shares, with a minimum dividend of 6% of the proportional amount of share capital, paid in arrears. The shareholders Oberbank AG, BKS Bank AG, Generali 3 Banken Holding AG and Wüstenrot W ohnungswirtschaft reg. Gen.m.b.H. form a syndicate, with the purpose of preserving the autonomy of BTV, it being in the interests of the syndicate partners for BTV to continue to develop as an earnings- and profitoriented company. In order to realise this objective, the syndicate partners have agreed on joint exercise of their corporate rights associated with their shareholdings and of their pre-emptive rights. BTV shareholder structure by size of holding 37.53% CABO Beteiligungsgesellschaft m.b.H., Vienna 13.59% BKS Bank AG, Klagenfurt *) 13.22% 13.60% 19.42 % Widely spread shareholdings 0.36 % BTV Private Foundation *) Shareholders who form part of the syndicate agreement. Oberbank AG, Linz *) Generali 3 Banken Holding AG, Vienna *) 2.28% Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H., Salzburg *) trust Group Management report Group accounts Under the form of the BTV Private Foundation BTV employees have a stake in the company. The Board of Directors, the Foundation‘s Advisory Board and its auditors constitute the executive bodies of the BTV Private Foundation. The exclusive purpose of BTV Privatstiftung is to pass on, directly and in full, income from holdings in BTV or affiliated group companies. This provides a collective opportunity for active involvement by the staff of BTV both in shaping the company and in its success. BTV is permitted to purchase its own shares for the purposes of securities trading, as well as for its own employees, managers, members of the Board of Directors as well as the Supervisory Board by 16 November 2015, with the proviso that the trading portfolio of shares acquired for this purpose may not exceed 5% of the share capital at the end of any day. On the basis of these decisions, shares may only be purchased if the equivalent per share does not differ either positively or negatively by more than 20% from the average of the official BTV share price on the Vienna stock exchange during the three trading sessions preceding the purchase. BTV Shareholder structure by VOTING RIGHTS CABO Beteiligungsgesellschaft m.b.H., Vienna 15.10 % BKS Bank AG, Klagenfurt *) 14.69 % 15.12% 10.46 % Widely spread shareholdings 0.40 % BTV Private Foundation Management report 41.70 % Oberbank AG, Linz *) Generali 3 Banken Holding AG, Vienna *) 2.53 % Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H., Salzburg *) *) Shareholders who form part of the syndicate agreement. BTV Business Report 2013 38 |39 Outlook After around two years of recession in the eurozone, a slight upturn provided better prospects in the past few months. The central banks supported the growth based on the continuing expected low rate of inflation. In particular in BTV‘s markets which counted among the best developed economic areas in Europe growth was supposed to remain robust as a result. The turmoils of the financial markets of many of the emerging countries nevertheless present a risk for the gradual economic recovery in the euro area. Weaker exports could endanger the euro economy as well as a lack of domestic demand and delayed structural reforms in several of the member states of the currency union. If the situation in the emerging markets were to grow into a prolonged crisis, this could cloud the situation for the euro zone as well. In this case it is expected that the ECB would act and instigate measures to stimulate the economy. Low inflation continues to make for historically low interest rates in Europe and the US. To some extent, the confidence of the financial markets has been restored and the risk of a renewed escalation of the debt crisis has reduced through this but has not however been averted. The possibility of deflation, i.e. a spiral of falling prices, in which consumers and companies in expectation of additional falls enter a buying and investment strike, is estimated as small within BTV‘s budget basis scenario. This environment facilitates BTV to continue its successful growth strategy, whose cornerstones are the market development of the expansion markets of Vienna, Bavaria, Baden-Württemberg, Eastern Switzerland as well as South Tyrol and Veneto (from Innsbruck). In Tyrol and Vorarlberg, BTV is already the market leader in the main target groups. Here, this position must be consolidated and further market shares must be gained. In the client business area which is hugely important to BTV, the emphasis is on organic increases to client loans, primary funds and investment volumes. There will be no change to the strategically pursued principle of entirely refinancing customer loans by means of primary funds. Due to the higher budgeted volumes, the interest balance as BTV‘s most important pillar of revenue is tending to continue to grow despite negative structural income. In the commission business, the focus is continuing the expansion of the securities business. The administration costs will increase moderately. The costs for the risk profiling are expected in comparison with 2013 to be slightly negative. In sum, these factors are supposed to lead, if the conditions described come to the fore in 2014, to the annual profit before tax to be at least at the same level as in the current reporting year. Innsbruck, 5. March 2014 The Board of Directors Peter Gaugg Board Spokesperson Mag. Matthias Moncher Member of the Board Gerhard Burtscher Member of the Board Spokesperson for the Board of Directors with responsibility for corporate client business in Vorarlberg, Innsbruck, South Tyrol and Vienna; Corporate and private customer business Southern Germany; Corporate audit, Human resources, Marketing & Communications divisions; Compliance and money laundering. Member of the Board of Directors with responsibility for risk, process, IT and cost management; The departments for finance and controlling, legal matters and investments and group audit; Compliance and money laundering. Member of the Board, responsible for private client business in Tyrol, Vorarlberg, Vienna and Italy; Corporate client business in Tiroler Oberland and Unterland; Corporate and private customer business in Switzerland; Institutional Clients and Banks, Corporate audit; Compliance and money laundering. TRUST Group Management report GROUP ACCOUNTS Group accounts Group accounts 2013 Balance sheet Combined profit and loss account Statement of change in equity Cash flow statement BTV Group: notes 2013 Accounting and valuation principles Group accounts Report from independent auditors Report from the supervisory board BTV Business Report 2013 40 |41 Group final accounts 2013 under International Financial Reporting Standards (IFRS) Group final accounts as at 31 December 2013 44 | Balance Sheet - Assets 44 | Balance Sheet - Liabilities 45 | Combined profit and loss account 77 Balance sheet – Assets 77 | Balance sheet – Liabilities 48 | Accounting and valuation principles 56 | Cash reserves 1 56 | Loans to Credit Institutions 2 56 | Loans to clients 3 56 | Lifetime to Maturity Breakdown Finance-Lease Loans3a 57 | Risk provision 4 57 | Trading assets 5 58 | Financial Assets – at fair value through profit or loss 6 58 | Financial assets – available for sale 7 59 | Financial assets – held to maturity 8 59 | Holdings in at-equity valued companies 9 60 | Fixed Asset Overview 10 62 | Intangible fixed assets 10a 62 | Fixed Assets 10b 62 | Fixed Assets Held as Financial Investment 10c 62 | Life to Maturity Classification Operating Lease Contracts 10d 63 | Tax refunds 11 63 | Latent tax refunds 11a 63 | Other Assets 12 64 | Liabilities to Credit Institutions 13 64 | Liabilities to Customers 14 64 | Securitised Liabilities 15 65 | Trading liabilities 16 65 | Reserves 17 66 | Personnel provisions for performance after termination of the working relationship: Performanceoriented plans17a 66 | Other long-term personnel reserves 17b 67 | Overview of long-term personnel reserves 17c 67 | Actuarial assumptions 17d 67 | Sensitivity analysis 17e 68 | Due date of benefits expected to be paid out 17f 68 | Other reserves 17g 68 | Tax due 18 68 | Deferred tax owed 18a 69 | Other Liabilities 19 69 | Tier 2 Capital 20 69 | Share Capital 21 70 | Consolidated Equity of the BTV CI-Group 21a 77 | Details of the profit and loss account and segment and risk reporting 71 | Interest income 22 72 | Loan loss provisions 23 72 | Net commission income 24 72 | Trading income 25 72 | Operating expenses 26 73 | Auditor expense 26a 73 | Number of employees 26b 73 | Other operating profit 27 73 | Income from financial assets – at fair value through profit or loss 28 74 | Income from financial assets – available for sale 29 74 | Income from financial assets – held to maturity 30 74 | Taxes on earnings and profit 31 75 | Taxes: Reconciliation calculation 31a 75 | Earnings per share (common and preference shares) 32 75 | Application of profits 33 76 | Segment reporting 34 82 | Risk reporting 35 Board of Directors/Auditors/Supervisory Board 130 |Statements by the statutory representatives 131 |Report from independent auditors BTV Group - a 5-year overview 135 | BTV Group - a 5-year overview 3 Banken Group 137 | 3 Banken Group shareholder structure 138|Overview of 3 Banken Group – Group information 133 |Report from the supervisory board trust Group Management report Group accounts 47 | Cash flow statement 114 | Miscellaneous and supplementary Notes to the Balance Sheet - Assets 77 | Notes to the Balance Sheet Other and supplementary notes 114 | Other Notes 36 115 | Notes relating to offsetting of financial instruments 36a 115 | Comfort letters 37 116 | Notes on transactions with closely related persons 38 116 | Emoluments and loans to members of the Board of Directors and Supervisory Board 38a 116 | Loans and liabilities to affiliated non-consolidated companies and stakeholdings 38b 117 | Loans and liabilities to associated companies and stakeholdings 38c 117 | Shares in at-equity valued companies 38d 117 | The associated companies valued at continued purchasing costs 38e 118 | Total volume of not yet unwound derivative financial products 39 121 | Fair Value Hierarchy of Financial Instruments 40 124 | Fair Value of financial instruments which are not valued at the fair market value 41 125 | Fair Value hierarchy of financial instruments which are not valued at the fair market value 42 126 | Life to maturity breakdown 43 127 | Organs of BTV AG 44 128 | Representation of share holdings 45 BTV Business Report 2013 Group accounts 46 | Statement of Changes to Equity 42 |43 Balance Sheet at 31 December 2013 Assets in €‘000 Cash reserve 1 [Reference to Notes] Loans to Credit Institutions 2 Loans to Customers 3 Risk provisions 4 Trading assets 5 Financial assets – at fair value through profit or loss 6 Financial assets – available for sale 7 Financial assets – held to maturity 8 Shares in at-equity valued companies 9 Intangible fixed assets 10a Property, plant and equipment 10b Properties held as financial investments 10c Tax refunds 11 Other Assets 12 Total assets Liabilities in €‘000 Liabilities to Credit Institutions 13 Liabilities to customers 14 Securitised debt 15 Trading Liabilities 16 Reserves 17 Tax debts 18 Other Liabilities 19 Subordinated capital 20 Equity 21 Total liabilities 31 December 31 December 2013 2012 Change Change in % absolute 229.545 321,850 6,404,543 –207,146 27,208 155,223 1,251,189 846,262 333,672 51 85,364 46,754 224 93,786 109,068 467,009 6,387,467 –194,492 35,326 203,267 1,111,313 787,509 318,589 34 83,797 49,286 4,051 134,149 +120,477 –145,159 +17,076 –12,654 –8,118 –48,044 +139,876 +58,753 +15,083 +17 +1,567 –2,532 –3,827 –40,363 >+100.0% –31.1% 0.3% 6.5% –23.0% –23.6% 12.6% 7.5% 4.7% 50.0% 1.9% –5.1% –94.5% –30.1% 9,588,525 9,496,373 +92,152 1.0% 31 December 31 December 2013 2012 Change Change in % absolute 1,752,704 5,427,569 880,491 21,443 69,601 15,030 100,781 407,841 913,065 1,812,496 5,395,099 748,545 30,954 69,235 12,081 143,219 439,220 845,524 –59,792 +32,470 +131,946 –9,511 +366 +2,949 –42,438 –31,379 +67,541 –3.3% 0.6% 17.6% –30.7% 0.5% 24.4% –29.6% –7.1% 8.0% 9,588,525 9,496,373 +92,152 1.0% trust Group Management report Group accounts Combined profit and loss account as at 31 December 2013 2013 2012* Interest and similar income Interest and similar expenses Income from at-equity valued companies Net interest income 22 241,811 –90,626 24,524 175,709 237,580 –98,812 25,525 164,293 4,231 8,186 –1,001 +11,416 1.8% –8.3% –3.9% 6.9% Loan loss provisions for credit transactions 23 Commission income Commission expenses Net commission income 24 –46,884 51,254 –5,975 45,279 –39,942 50,953 –8,643 42,310 –6,942 +301 +2.668 +2,969 17.4% 0.6% –30.9% 7.0% Trading income 25 Operating expenses 26 Other operating profit 27 Income from financial assets – at fair value through profit or loss 28 Profit arising from financial assets – available for sale 29 Profit arising from financial assets – held to maturity 30 Annual net profit before tax 1,001 –96,027 –2,272 2,518 3,212 –92,837 –2,423 7,760 –2,211 –3,190 +151 –5,242 –68.8% 3.4% –6.2% –67.6% 2,815 –23 82,116 –8,521 –3,757 70,095 11,336 3,734 +12,021 >+100.0% –99.4% 17.1% Taxes on earnings and profit 31 –17,748 –9,412 –8,336 +88.6% Group net profit for the year of which equity proportion of which minority portion 64,368 64,368 0 60,683 60,683 0 +3,685 +3,685 0 6.1% 6.1% 0.0% 2013 2012* Group net profit for the year Revaluation from performance-oriented pension plans Changes in at-equity valued companies recognised directly in equity Profits/losses with regard to deferred taxes, applied directly against equity Total headings which could subsequently not be allocated into profit or loss 64,368 –2,724 –2,787 679 –4,832 60,683 –3,103 –1,403 776 –3,730 Unrealised profit/loss on assets retained for disposal (AfS reserve) Changes in at-equity valued companies recognised directly in equity Unrealised profits/losses from adjustments due to currency conversions Profits/losses with regard to deferred taxes, applied directly against equity Total of the items which can subsequently be allocated to profit or loss 25,264 –3,201 –196 –6,159 15,708 37,271 688 –122 –10,326 27,511 Sum other comprehensive income 10,876 23,781 Overall profit for the financial year of which equity proportion of which minority portion 75,244 75,244 0 84,464 84,464 0 Profit and loss account in €‘000 Additional overall profit Change Change in % absolute * 2012 adjusted, see table ‚corrections IAS 19‘ on page 54. BTV Business Report 2013 Group accounts in €‘000 44 |45 Statement of change in equity Subscribed capital Reserves Retained earnings AfS reserve Actuarial profit/loss Equity 50,000 0 50,000 0 0 0 0 0 59,790 0 59,790 0 0 0 +1,145 0 595,128 +9,199 604,327 0 +50,296 –7,500 0 24 62,473 0 62,473 0 +37,271 0 0 0 0 –9,199 –9,199 0 –3,103 0 0 0 767,391 0 767,391 0 +84,464 –7,500 +1,145 24 50,000 60,935 647,147 99,745 –12,302 845,524 Subscribed capital Reserves Retained earnings AfS reserve Actuarial profit/loss Equity Equity at 1 January 2013 Capital increases Overall profit for the financial year Distributions Own shares Other changes with a neutral effect on results 50,000 0 0 0 0 0 60,935 0 0 0 –228 0 647,147 0 +52,704 –7,500 0 +25 99,745 0 +25,264 0 0 0 –12,302 0 –2,724 0 0 0 845,524 0 +75,244 –7,500 –228 +25 Equity at 31 December 2013 50,000 60,707 692,376 125,008 –15,026 913,065 Statement of change in equity in €‘000 Equity at 31 December 2011 Retrospective adjustment IAS 19 Equity at 1 January 2012 Capital increases Overall profit for the financial year Distributions Own shares Other changes with a neutral effect on results Equity at 31 December 2012 Statement of change in equity in €‘000 KEY FIGURES Earnings per Share in € 32 RoE before tax RoE after tax Cost/income ratio Risk/earnings ratio 31 December 2013 31 December 2012 2.58 9.34% 7.32% 43.3% 26.7% 2.44 8.69% 7.52% 44.2% 24.3% trust Group Management report Group accounts Cash flow statement as of 31 December 2013 in €‘000 31 December 2013 31 December 2012 Annual Profit Non-cash items in annual profit and reconciliations to cashflow from operating activities – Depreciation/revaluation of fixed assets/financial assets/other working capital – Increase/reduction in reserves and provisions for risks – Profits/losses from sale of financial and fixed assets – Adjustments for other non-cash items Sub-total 64,368 60,683 10,305 50,757 –6,140 –33,596 85,694 –3,230 42,485 2,144 –16,013 86,069 Changes to assets and liabilities from operating activities after correction for non-cash components: – Loans to credit institutions – Loans to customers – Trading assets – Other working capital – Other assets from operating activities – Liabilities to credit institutions – Liabilities to customers – Securitised liabilities – Other liabilities from operating activities Operating cash flow 192,441 –69,936 –2,980 –98,772 11,138 –33,796 30,511 132,565 –18,237 228,628 –96,754 –178,714 7,310 –91,161 3,169 194,277 15,968 –52,923 187 –112,572 496 138,449 499 289,868 –7,744 –204,240 –73,039 –7,520 –184,333 98,514 Dividend payments Subordinated liabilities and other financing activities Financing cash flow –7,500 –27,612 –35,112 –7,500 –43,252 –50,752 Cash position at the end of the previous period 109,068 173,880 Operating cash flow Investment cash flow Financing cash flow Cash position at the end of the period 228,628 –73,039 –35,112 229.545 –112,574 98,514 –50,752 109,068 240,569 25,766 –90,626 –24,724 236,754 26,450 –98,812 –10,182 Funds inflow from sales of – Fixed assets and intangible assets – Financial assets Funds outflow through investment in – fixed assets – Financial assets Investment cash flow Interest received Dividends received Interest paid Payment of tax on income BTV Business Report 2013 Group accounts Cash flow statement 46 |47 BTV Group: notes 2013 Accounting and valuation principles The Group accounts of the ‚Bank für Tirol und Vorarlberg AG (BTV AG)‘ have been drawn up according to IFRS regulations and the interpretations by the International Financial Reporting Interpretations Committee (IFRIC) as these are to be applied in the European Union. In establishing the present financial statements, all standards which were required for this financial year were applied. The accounting and valuation methods applied uniformly across the group comply with the standards for European balance sheets, so that the informative value of these group financial statements equates to those pursuant to the provisions of the Austrian Commercial Code (UGB), in conjunction with the provisions of the Austrian Banking Act (BWG). The additional information required pursuant to Austrian legislation is included in the Annex. The approval to publish the group financial statements was given by the Board of Directors to the Supervisory Board on 5 March 2014 The approval for publication of the Group Financial Statements by the Supervisory Board is planned for 25 March 2014 fully consolidated companies BTV Leasing Gesellschaft m.b.H., Innsbruck BTV Real-Leasing Gesellschaft m.b.H., Vienna BTV Real-Leasing I Gesellschaft m.b.H., Innsbruck BTV Real-Leasing II Gesellschaft m.b.H., Innsbruck BTV Real-Leasing III Nachfolge GmbH & Co KG, Innsbruck BTV Real-Leasing IV Gesellschaft m.b.H., Innsbruck Gewerbegebiet Hall Immobilien GmbH, Innsbruck BTV Anlagenleasing 1 GmbH, Innsbruck BTV Anlagenleasing 2 GmbH, Innsbruck BTV Anlagenleasing 3 Gesellschaft m.b.H., Innsbruck BTV Anlagenleasing 4 GmbH, Innsbruck BTV Leasing Deutschland GmbH, Augsburg BTV Leasing Schweiz AG, Staad MPR Holding GmbH, Innsbruck BTV Hybrid I GmbH, Innsbruck BTV Hybrid II GmbH, Innsbruck Principles of consolidation and scope of consolidation All significant subsidiaries which are under the financial control of the Bank für Tirol und Vorarlberg AG (BTV) are fully consolidated in the group financial statements, pursuant to IAS 27. The consolidation of equity is carried out pursuant to the principles of IFRS 3, within the context of the acquisition method, by offsetting the acquisition costs against the identified assets and liabilities allocated to the parent company on a proportional basis. The assets and liabilities of the subsidiaries are stated at their respective fair market values at the time of acquisition. The difference between the acquisition costs and the net asset recorded at fair value is capitalised as goodwill. The capitalised goodwill is subject to an annual impairment test pursuant to the provisions of IFRS 3, in connection with IAS 36 and IAS 38. Subsidiaries of lesser significance for the asset, financial and income situation of the group are not fully consolidated. In addition to BTV, the full scope of consolidation includes the following holdings: Share in % Voting rights in % 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 99.99% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 99.99% 100.00% 100.00% 100.00% In the financial year 2013, there were no changes to the scope of full consolidation. Only ‚BTV Mobilien Leasing Gesellschaft m.b.H.‘ changed its name to ‚Gewerbegebiet Hall Immobilien GmbH‘. In accordance with their divergent financial year, the leasing companies are included in the group financial statements on the reporting date of 30 September. The remaining fully consolidated companies were consolidated using the reporting date of 31 December. Significant holdings over which BTV has a major influence are recorded by the equity method. As a rule, a share of the voting rights of between 20% and 50% is considered to be a significant influence (‚associated company). According to the equity method, holdings in associated companies are included in the financial statements at acquisition cost plus any changes in the group‘s share of the net assets of the associated company after the initial consolidation. The following holdings were included using the equity method: at equity consolidated companies Share in % Voting rights in % BKS Bank AG, Klagenfurt Oberbank AG, Linz ALPENLÄNDISCHE GARANTIE-GESELLSCHAFT M.B.H., Linz Drei-Banken Versicherungs-Aktiengesellschaft, Linz VoMoNoSi Beteiligungs AG, Innsbruck 18.90% 13.95% 25.00% 20.00% 64.00% 19.65% 18.51% 25.00% 20.00% 49.00% The holdings in Oberbank AG and BKS Bank AG have been included in the group financial statements for the following reasons, despite the fact that they are below the 20% holding threshold: expenses and income internal to the group are eliminated except where they are not of insignificance. An interim net profit elimination has been waived, since material interim net profit figures were not available. For the holding in the Oberbank AG, there is a syndication contract between BTV, the BKS Bank AG and the Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H. For the holding in the BKS Bank AG, there is a syndication contract between BTV, the Oberbank AG and the Generali 3 Banken Holding AG. The purpose of each of these syndication contracts is the maintenance of the independence of the bank. In this way, for both of the cited companies, there is the possibility of exercising a significant influence. With the resolution of the voting trust agreement on 15 January 2014 (effective 1 January 2014), 15% of the voting rights in VoMoNoSi Beteiligungs AG flowed back to the BTV Group. Consequently, the company is included in the full scope of consolidation of the BTV Group in future. The resolution of the voting trust agreement is to be seen as an element in the implementation of the overall strategy. 36 % of the shares in VoMoNoSi Beteiligungs AG will continue to be held by third parties as before. The associated companies are each taken into account with the reporting date 30 September to enable a timely drawing up of the annual financial statements. The ALPENLÄNDISCHE GARANTIEGESELLSCHAFT M.B.H. is included with a reporting date of 31 December. Group internal and liabilities, As already publicised in the interim report on 30 June 2013, BTV will establish a 24.99% holding interest in Moser Holding AG. By the time the approval to publish the group financial statements was given by the Board of Directors to the Supervisory Board on 5 March 2014, the transaction had still not been put BTV Business Report 2013 Group accounts trust Group Management report Group accounts 48 |49 through. The board assumes that the purchase will take place in March 2014. Valuation principles Spot transactions in financial assets were recorded or closed out on the settlement day. BTV‘s consolidated financial statements are drawn up in euros (€), as the functional currency of the group. Unless otherwise indicated, all amounts are indicated in €‘000). Rounding differences are possible in the following tables. Currency conversion Assets and liabilities denominated in foreign currencies as well as non-completed foreign currency cash transactions are converted at the ECB reference rate on the balance sheet date. Forward currency transactions are converted at current forward rates valid for their maturity. The conversion of the annual financial statements of the Swiss branches is performed according to the functional conversion method. Conversion differences of the previous years‘ results are taken to equity. Alongside financial instruments in the functional currency there are primarily financial instruments in Swiss francs, US dollars and Japanese yen. Cash reserves Petty cash and the credit with central bank are included in the cash reserves. Receivables Loans to credit institutions and customers with fixed or determinable payment are balanced with the carried over acquisition costs. Where direct write-downs have been made, these have reduced the receivables. Value adjustments are shown openly as loan loss provisions. Risk provisions The particular risks of the banking business are recognised by BTV through the creation of value adjustments and reserves as appropriate. For creditworthiness risks group-wide standard assessment criteria are applied and provided for by provision of securities. The total amount of risk provisions is, when it relates to balance sheet receivables, shown explicitly as a reduction on the asset side of the balance sheet, after the loans to credit institutions and loans to customers. Risk provisions for off-balance sheet transactions (in particular completion guarantees) are held in the item “reserves”. Loan loss provision for receivables includes individual adjustments for receivables for which an impairment has already been applied. In addition to the adjustment of individual values, this item also includes adjustments to the portfolio, which at the balance sheet date formed losses to the loan portfolio, which had already occurred, but had not yet been identified, whose amount is based on the probability of default and the losses to the loan portfolio which have not been provided for elsewhere. In determining the portfolio impairment, the economic environment and current events are considered. Trading assets Under trading assets are shown the financial assets held for trade. These assets are mainly used to gain profits from short-term price movements or trading margins. Trading assets are valued at fair value and impact the P&L. The Trading Assets position also includes positive market values of derivatives which are classified in the fair value option. Valuation is also carried out at fair value where this affects earnings. Financial assets - at fair value through profit or loss For securities and structured products with embedded derivatives which would otherwise require separation the Fair Value option is applied following IAS 39. All realised and unrealised valuation gains from the fair value option are shown in the income statement in the position “Income from financial assets - at fair value through profit or loss”. Interest and dividend income from the fair value option is shown under net interest income. Financial assets - available for sale Securities which are assigned to the available-for-sale portfolio, and holdings in non-consolidated companies are shown in the item “Financial Assets – available for sale”. Changes in the fair value of securities in the available-for-sale portfolio, which arise from valuation, are held in the capital, with no effect on the P&L until the asset is transferred out. The relevant actual value of investments in equity instruments (e. g. shares in limited companies) is determined on the basis of a stock exchange price or on the basis of recognised valuation models. As far as these asset values are overall of minor relevance for the asset, finance and income situation of the Group, they will be valued at purchasing costs (at cost). Exceptional depreciation based on impairments are trust Group Management report Group accounts Financial assets – held to maturity This balance sheet item includes the bonds and other fixed interest securities which are intended to be held long-term or until their maturity date, provided that they have a maturity date. These elements are assigned to the held-to-maturity portfolio. The valuation is according to the carried over acquisition costs, whereby any obligations or discount is resolved on the basis of the effective interest rate method up to maturity. Shares in at-equity valued companies This item records the holdings in those associated companies which are included according to the equity method. Derivatives Financial derivatives are shown in the balance sheet at their fair values, and any changes in value are immediately taken to the P&L. To the extent that hedge accounting is applied at BTV, as defined in IAS 39, it is used to cover the income from interest rates and the market risk. As measures to minimise interest rate change risk and to reduce the market risk mainly fair value hedges are applied. The fair value hedge transactions are offset by swapping fixed interest deals in transactions linked to the money markets. In particular, this applies to the portion of own issues as well as securities in the AfS portfolio. For the fair value hedge accounting mainly interest rate swaps are used. If the fair value option under IAS 39 is applied, then the derivative financial instruments are being used to avoid or remove valuation mismatches between initial value and the valuation of assets and liabilities. Derivatives are valued using fair value with a P&L impact. Financial guarantees The accounting for financial guarantees follow IAS 39. For their presentation in the balance sheet the net principle is applied. This method nets off the premium cash value and the commitment cash value from the financial guarantee. Intangible fixed assets This item includes rental leases. The valuation is done at acquisition costs, reduced by regular depreciation. The scheduled depreciation applied is straight line based on the estimated useful life. The useful life is 20 years. Property, plant and equipment Fixed assets - land and buildings, as well as production and business fittings are presented at acquisition or production cost, minus scheduled linear depreciation corresponding to the expected useful life. The useful life for buildings is between 33 1/3 and 40 years, and for production and business fittings between 4 and 10 years. Properties held as financial investments Land and buildings as well as fittings in rented properties, which the BTV Group holds as long-term financial investments for the purpose of achieving rental income and capital value increases are accounted for at the purchase and production costs, reduced by scheduled linear depreciations corresponding to their expected length of use. For buildings, the useful life is 50 years, for fittings in rented property, the useful life is determined according to the duration of rental. The corresponding rental contracts are shown in the P&L item “Other business revenues”. Leasing The leasing agreements which exist within the BTV Group are mainly classified as ‚Finance leases”, according which all the risks and benefits linked to the lease capital are transferred to the lessee. According to IAS 17 the lessor shows a receivable against the lessee to the value of the cash value of the contractually agreed payments and taking into account any residual value. In the case of ‚Operating lease‘ agreements (in which case the risks and benefits linked to the property remain with the lessor) the object of the lease is shown by the lessor under the heading “Properties held as financial investments” and depreciation is applied using the rules for the relevant class of asset. Lease payments are collected on the P&L according to the transfer of use. BTV Business Report 2013 Group accounts taken into the P&L under the item “Income from financial assets - available for sale”. 50 |51 Liabilities Liabilities to customers or credit institutions as well as securitised debts are valued at their repayment or nominal value. Nominal value. The amount of the securitised liabilities is reduced by the acquisition cost of the issues held in the object. Securitised debts and subordinate capital loans, which have been secured with derivative financial instruments in the context of interest risk control are either assigned to the fair-value-option valuation category, or hedge accounting is applied. All valuation gains from the fair value option are shown in the income statement in the item “Income from financial assets - at fair value through profit or loss”. Trading liabilities In trading liabilities the negative market values of derivatives in the trading portfolio or from the fair value option are recorded. Valuation is carried out at fair value. Reserves and provisions Long-term reserves for staff (pension, redundancy, anniversary payments and death payment commitments) are shown as per IAS 19 using the projected unit credit method. Future commitments are valued on the basis of actuarial assessments, which not only take into account the pensions which are known at the date of balance sheet, but also the expected future rates of increase. Other reserves are created as required by IAS 37, if the company has existing legal or factual liabilities, which result from historical transactions or events, for which it is likely that to meet the commitment an outflow of economically productive resources is required, and a realistic estimation of the value of the liability is possible. Reserves are subject to annual review and recalculation. This includes uncertainties in estimation which may lead to adjustments the following year. Tax claims and tax debts Claims and liabilities relating to income tax are presented in the items “Tax claims” or “Tax debts”. For the calculation of deferred taxes, the balance sheet-related temporary concept is applied, which compares the valuations of assets and liabilities with the valuations which apply for taxation of the relevant group company. Differences between these two valuations lead to temporary differences, for which deferred tax claims or liabilities must be shown in the balance sheet. Current income tax claims and liabilities are set at the tax values which are expected to be settled with the respective tax authorities. Deferred tax assets on unused tax loss carryforwards are presented in the balance sheet when it is likely that in the future, taxable profits of a corresponding amount will accrue. Deferred taxes are not discounted. The option of group taxation is used by BTV in its capacity as the parent company. Genuine repurchase agreements Genuine repurchase agreements are agreements whereby financial assets are transferred against the payment of an amount and where it is agreed at the same time that the financial assets must be returned to their owner at a later stage against the payment to the transferor of an amount defined in advance. The financial assets in question continue to remain in the balance sheet of the BTV Group. These are valued using the relevant presentation rules for the respective balance sheet item. The liquidity obtained from the pension transactions was classified as liabilities to credit institutions or liabilities to customers. Net interest income The net interest income includes revenue and expenses which represent compensation for the provision of capital. In addition in this heading there are also the income from shares and other bonds as well as other variable interest securities, so long as it is not income and expenses from securities or derivatives, which are to be classified as trading assets or trading liabilities. Also income from holdings and from stakes in associated companies - provided they are not consolidated because of their smaller size - are also shown in this heading. This item also includes income from at-equity valued companies. Interest income and expenses are delimited and recorded on an accrual basis. Income from investments is recorded when the legal claim to payment arises. Loan-loss provisions in the credit business The heading “Loan loss provision” includes increases to impairments and reserves or income from the cancellation of impairments and reserves as well as direct write-offs and later receipts of already written-down liabilities in connection with credit transactions. trust Group Management report Group accounts Trading income This heading includes profits and losses realised from the sale of securities, derivatives and other financial instruments from the trading portfolio, unrealised valuation gains and losses from the market valuation of securities, derivatives and other financial instruments from the trading portfolio, interest income and dividend receipts from the trading portfolio as well as refinancing costs for these financial assets. Operating expenses In the operating expenses are included staff costs, material costs as well as scheduled depreciation of fixed assets, amortisation of intangible assets and of properties held as financial investments for the reporting period. In the staff costs are included wages and salaries, variable salary elements, legally required and voluntary social costs, staff-related taxes and levies as well as expenses (including changes to reserves) for redundancies, pensions, anniversary payments and death benefits. Under material costs are, alongside IT costs, the office building costs and the costs for running the office, the costs for advertising and marketing and legal and consultancy costs and other administrative costs. Other operating profit In other operating profit are shown all the revenues and costs of the BTV Group which are not attributable to current business activities. This includes in particular the profits from the renting or sale of properties maintained as financial investments and other fixed assets, cost of sales and revenues for non-banking activities, such as insurance. Furthermore, in addition to expenses for other taxes and levies, this item also included expenses for the increase in reserves as well as income from the liquidation of other reserves. Profit arising from financial assets – at fair value through profit or loss Under this item is shown the income from the revaluation or sale of securities, derivatives, loans and own issues in the fair value portfolio. Profit arising from financial assets – available for sale Revenue from sales and impairments of securities and holdings in the available-for-sale portfolio are posted here. Profit arising from financial assets – held to maturity This item includes the income from sales and impairments of securities within the held-to-maturity portfolio. Taxes on earnings Current and deferred taxes on income are recorded under this item. Discretionary decisions, assumptions and estimates In drawing up the BTV group financial statements, values are determined on the basis of discretionary decisions, as well as through the use of assumptions and estimates. The associated uncertainties may lead in future reporting periods to additional income or expenses or make it necessary to adjust the book value in the balance sheet. The management estimates and assumptions used are based on historical experience and other factors such as planning and likely expectations and predictions of future events, based on current assessments, and this is with the objective of providing meaningful information on the asset, financial and earnings situation of the company. Areas of application for assumptions and estimates lie in the determination and balancing of loan loss provisions in the loan business, in impairment assumptions for the available-for-sale or held-to-maturity portfolio and in the formation of long-term payroll reserves and other reserves. Uncertainties in estimates also arise in determining fair values on the basis of valuation models for financial assets and liabilities, if no quoted market price is available. Assumptions are also required in determining deferred tax assets, with regard to the expected date of occurrence and the amount of future taxable income as well as for future tax planning. The specification of the expected useful life of tangible assets is also based on an estimate. BTV Business Report 2013 Group accounts Net commission income The commission income is the balance of the revenues and expenses from services provisions. Above all, these include income and expenses for services arising from payment handling, securities transactions, credit transactions as well as from foreign exchange, foreign cash and precious metals business, and other miscellaneous services. 52 |53 Disclosure regulations The disclosure of the BTV Group (Basel II - Column III) can be found online at www.btv.at in the menu item “Company > Investor Relations > Informationen according to Offenlegungsverordnung [Disclosure Ordinance] (OffV)”. Use of modified/new IFRS/IAS standards The table on page 55 shows published or modified standards and interpretations at the balance sheet date, which were applied for the first time during the reporting period. The prospective application of IFRS 13 and the retrospective application of IAS 19 have a considerable impact. Due to the first time application of IFRS 13, the Notes Information have been extended to Fair Value. As a result of the changes to IAS 19, the actuarial gains and losses from performance-oriented plans are no longer presented in the profit and loss as before, but within the other results in the equity section. The adjustments for 2012 and the effects on 2013 are illustrated in the table below. CORRECTIONS IAS 19 in €‘000 Income from at-equity valued companies Operating expenses Taxes on earnings and profit Group net profit for the year EPS (Earnings per share) in € Diluted earnings per share in € Profits/losses with regard to latent taxes, which were applied directly against equity Changes in at-equity valued companies recognised directly in equity Revaluation from performance-oriented pension plans Sum of income and expenses recorded directly under equity Overall profit for the financial year Within the balance sheet, only transfers within the equity take place so that the presentation of the 2013 2012 +1,021 +2,724 –679 +3,066 –99 +3,103 –776 +2,228 0.13 0.13 0.09 0.09 679 –1,021 –2,724 –3,066 776 99 –3,103 –2,228 0 0 adjusted accounts at 1 January 2012 was waived. trust Group Management report Group accounts Standard/Interpretation IAS 1 – Amendments IAS 12 – Amendments IAS 19 – Amendments IFRS 1 – Amendments IFRS 1 – Amendments IFRS 7 – Amendments IFRS 13 IFRIC 20 Name Presentation of Items of Other Comprehensive Income Deferred tax: Recovery of Underlying Assets Employee Benefits Severe hyperinflation and removal of fixed dates for first-time adopters Government Loans Disclosures – Offsetting Financial Assets and Financial Liabilities Fair Value Measurement Stripping Costs in the Production Phase of a Surface Mine Improvements to IFRSs (May 2012) The next table shows newly published or modified standards and interpretations on the balance sheet date which came into effect through the IASB or in part through the EU endorsement procedure but Standard/Interpretation To be applied for Already financial years from adopted by EU 1 July 2012 Yes 1 January 2013 1 January 2013 1 January 2013 Yes Yes Yes 1 January 2013 1 January 2013 Yes Yes 1 January 2013 1 January 2013 Yes Yes 1 July 2012 Yes application of which is not yet mandatory. These have not been applied to these consolidated financial statements. Name To be applied for Already IFRS 10 IFRS 11 IFRS 12 IFRS 10, IFRS 12 and IAS 27 – Amendments IFRS 10, IFRS 11 and IFRS 12 – Amendments IAS 36 – Amendments IAS 39 – Amendments IFRIC 21 IFRS 9 Separate Financial Statements Investments in Associates and Joint Ventures Offsetting Financial Assets and Financial Liabilities Consolidated Financial Statements Joint Arrangements Disclosures of Interests in Other Entities Investment Entities 1 January 2014 1 January 2014 1 January 2014 Yes Yes Yes 1 January 2014 1 January 2014 1 January 2014 1 January 2014 Yes Yes Yes Yes Transition Guidance 1 January 2014 Yes Recoverable Amount Disclosures for Non-Financial Assets Novation of Derivatives and Continuation of Hedge Accounting Levies Financial Instruments 1 January 2014 No 1 January 2014 No 1 January 2014 1 January 2018 No No Insofar as BTV has already investigated the remaining standards and interpretations, no significant changes in terms or materiality are expected in future consolidated financial statements. The new financial reporting regulations IFRS 10 ‚Consolidated Financial Statements‘ IFRS 11 ‚Joint Arrangements‘ as well as IFRS 12 ‚Disclosures of Interests in Other Group accounts financial years from adopted by EU IAS 27 – Amendments IAS 28 – Amendments IAS 32 – Amendments Entities‘ have no impact on the scope of consolidation of the BTV Group and therefore no significant effects on the group accounts. The impact of IFRS 9 on the BTV Group are further investigated after final publication, a reliable statement regarding its influence on future consolidated financial statements is not possible from today‘s perspective. BTV Business Report 2013 54 |55 Balance sheet – Assets 1 Cash reserve 31 December 31 December 2013 2012 41,426 39,340 188,119 69,728 in €‘000 Petty cash balance Credit with central bank Cash reserves 229.545 31 December 31 December 2013 2012 134,817 165,138 187,033 301,871 2 Loans to credit institutions in €‘000 Loans to domestic credit institutions Loans to foreign credit institutions Loans to credit institutions 3 loans to clients 321,850 Loans to Austrian clients Loans to foreign clients Loans to clients 3a Lifetime to maturity breakdown finance lease loans in €‘000 Gross investment value Unrealised financial revenue Net investment value 467,009 31 December 31 December 2013 2012 4,306,350 4,334,783 2,098,193 2,052,684 in €‘000 Loans to customers include finance-lease contracts with a net investment value in the amount of €624,180,000 (previous year: €622,044,000). The corresponding gross investment value of these leasing contracts amounts to €693,194,000 (previous year: €684,525,000), the associated unrealised financial revenue amounted to €69,014,000 (previous year: 109,068 6,404,543 6,387,467 €62,481,000). The residual value of the total lease assets are guaranteed both in the current and previous financial years. On the balance sheet date, there were value adjustments for unrecoverable leasing receivables in the amount of €10,719,000 (previous year: €15,589,000). < 1 year 1 – 5 years > 5 years Total 154,732 13,289 141,443 332,152 37,477 294,675 206,310 18,248 188,062 693,194 69,014 624,180 trust Group Management report Group accounts Opening balance of credit transactions at 1 January – Releases + Allocation – Application (+/–) Changes arising from currency differences Loan-loss provision for credit transactions at 31 December Opening balance commitments at 1 January – Releases + Allocation – Application (+/–) Changes arising from currency differences Reserves Performance Guarantees at 31/12. Overall Total Risk Provisions at 31/12. 5 trading assets in €‘000 Debenture bonds and other fixed-interest securities Equities and other variable-interest securities Positive market values arising from derivative transactions – Trading Currency related trades Interest related trades Other trades Positive market values arising from derivative transactions – Fair value option Currency related trades Interest related trades Other trades Trading assets 2013 2012 194,492 –6,893 45,220 –25,662 –11 207,146 183,941 –5,773 39,502 –23,184 6 194,492 1,107 –74 519 0 0 1,552 383 –97 821 0 0 1,107 208,698 195,599 31 December 31 December 2013 2012 0 0 0 0 2,451 6,023 1,419 1,905 1,032 4,118 0 0 32,875 21,185 0 0 32,875 21,185 0 0 27,208 35,326 Group accounts 4 risk provisions in €‘000 BTV Business Report 2013 56 |57 6 financial assets – at fair value through profit or loss in €‘000 Debenture bonds and other fixed-interest securities Listed Unlisted Equities and other variable-interest securities Listed Unlisted Financial assets - at fair value through profit or loss 7 financial assets – available for sale in thousand € Debenture bonds and other fixed-interest securities Listed Unlisted Equities and other variable-interest securities Listed Unlisted Other shareholdings Credit institutions Non-credit institutions Other affiliated shareholdings Financial assets - available for sale 31 December 31 December 2013 2012 193,363 145,773 193,363 145,773 0 0 9,904 9,450 9,046 9,149 858 301 155,223 203,267 31 December 31 December 2013 2012 885,885 980,290 820,199 975,154 65,686 5,136 69,412 72,835 6,433 10,411 62,979 62,424 27,889 30,335 10,043 10,018 17,846 20,317 167,729 128,127 1,251,189 1,111,313 trust Group Management report Group accounts Debenture bonds and other fixed-interest securities Listed Unlisted Financial assets – held to maturity 9 holdings in at-equity valued companies in €‘000 Credit institutions Non-credit institutions Shares in at-equity valued companies The fair value of the shares in at-equity valued companies amounted to €306,849 in ‚000 (previous year: €305,289,000). 31 December 31 December 2013 2012 787,509 846,262 762,545 846,262 24,964 0 846,262 787,509 31 December 31 December 2013 2012 329,656 312,998 4,016 5,591 333,672 318,589 In case of indicators which could possibly show a possible reduction in value, the equity book value was subjected to an impairment test in accordance with IAS 36. The test was performed with the use of a valuation procedure on the basis of future financial surpluses. Currently, no need for a devaluation results from this. Group accounts 8 financial assets – held to maturity in €‘000 BTV Business Report 2013 58 |59 10 Fixed Asset Overview – 31 December 2013 in €‘000 Intangible fixed assets Land and buildings Production and business fittings Properties held as financial investments (IAS 40) Other shareholdings Other affiliated shareholdings Holdings valued at-equity Total Fixed Asset Overview – 31 December 2012 in €‘000 Intangible fixed assets Land and buildings Production and business fittings Properties held as financial investments (IAS 40) Other shareholdings Other affiliated shareholdings Holdings valued at-equity Total Acquis. value 1 January 2013 Additions Disposals 7,467 95,783 47,274 68,947 37,129 128,127 318,589 55 2,638 4,951 417 2,689 39,602 16,755 0 –1,084 –8,117 –2,700 –243 0 –1,672 703,316 67,106 –13,816 Acquis. value 1 January 2012 Additions Disposals 7,466 92,642 48,338 67,416 33,178 116,274 297,425 1 1,574 2,911 3,494 3,951 11,888 21,164 0 –399 –3,994 –60 0 –35 0 662,739 44,984 –4,487 trust Group Management report Group accounts Group transfers 0 –5 5 0 0 0 0 0 0 0 0 0 0 0 0 0 Reclassification Group transfers 0 1,965 0 –1,965 0 0 0 0 0 0 0 0 0 0 0 0 changes to Acquis. value Accumulated Book value currency 31 December depreciation 31 December exchange rates 2013 2013 0 51 7,522 –7,472 0 97,332 –23,628 73,704 –44 44,069 –32,409 11,660 –110 66,554 –19,800 46,754 0 39,575 –9,239 30,335 0 0 167,729 167,729 0 0 333,672 333,672 –154 756,453 changes to Acquis. value currency 31 December exchange rates 2012 0 7,467 0 95,783 18 47,274 62 68,947 0 37,129 0 128,127 0 318,589 81 703,316 –38 –2,029 –3,370 –1,424 0 0 0 Book value 31 December 2012 34 73,595 10,202 49,286 27,889 128,127 318,589 663,905 –6,862 607,724 Accumulated Book value depreciation 31 December 2012 –7,433 34 –22,188 73,595 –37,071 10,202 –19,661 49,286 –9,239 27,889 0 128,127 0 318,589 Depreciation –191 –1,961 –2,948 –1,503 –6,001 0 0 Book value 31 December 2011 224 73,688 11,073 47,779 29,940 116,274 297,425 –12,604 576,402 –92,548 –95,593 607,724 Depreciation Group accounts Reclassification BTV Business Report 2013 60 |61 31 December 31 December 2013 2012 51 34 10a Intangible fixed assets in €‘000 Intangible fixed assets Intangible fixed assets 51 31 December 31 December 2013 2012 73,704 73,595 11,660 10,202 10b Property, plant and equipment in Tsd. € Land and buildings Production and business fittings Property, plant and equipment Properties at fair value amounted to €86,158,000 (previous year: €87,134,000). 85,364 31 December 31 December 2013 2012 46,754 49,286 Properties held as financial investments Properties held as financial investments 10d remaining life to maturity breakdown operating lease contracts i in €‘000 Future minimum leasing payments Under the item ‚Properties held as financial investments‘, book values from operating lease contracts are included at a total of €14,648,000 (previous year: €14,919,000. The fair value amounts 83,797 In the reporting period, no borrowing capital costs were capitalised (previous year: €30,000). An interest rate of 2.18% applied in the previous year. 10c properties held as financial investments in €‘000 Fair value of the properties held as financial investments amounted to € 54,469,000 (previous year: €58,070,000). The determination of fair value was achieved by use of revenue value calculations for which the agreed rents provided the basis. 34 46,754 49,286 The rental income in the reporting year amount to €3,285,000 (previous year: €3,292,000), the expenses relating to achieving the rental income totalled including depreciation €2,364,000 (previous year: €2,521,000). < 1 year 1 – 5 years > 5 years Total 698 2,791 11,240 14,729 to €14,929,000 (previous year: €15,039,000). For conditional rental payments there was no income during the reporting year. trust Group Management report Group accounts Current tax refunds Deferred tax refunds Tax refunds 11a latent tax refunds in €‘000 Financial assets - at fair value through profit or loss Financial assets - available for sale Financial assets – held to maturity Long-term payroll reserves Hedge Accounting and Derivatives Provision for risks Revaluation Finance Leasing and Other Other latent tax refunds and tax debts abroad Deferred tax refunds 12 other assets in €‘000 Positive market values from derivatives trades Other assets Other assets 31 December 31 December 2013 2012 1 4 223 4,047 224 4,051 31 December 31 December 2013 2012 0 3,764 0 –14,075 0 –951 0 5,478 0 –4,503 0 14,555 –221 –1,455 0 1,678 223 4,047 31 December 31 December 2013 2012 50,193 70,169 43,593 63,980 93,786 134,149 Group accounts 11 Tax refunds in Tsd. € BTV Business Report 2013 62 |63 Balance sheet – Liabilities 13 Liabilities to credit institutions in €‘000 Austrian credit institutions Foreign credit institutions Liabilities to credit institutions 14 Liabilities to clients in €‘000 31 December 31 December 2013 2012 679,439 853,664 1,073,265 958,832 1,752,704 1,812,496 31 December 31 December 2013 2012 Savings deposits Austrian Foreign Sub-total savings deposits 1,039,940 135,843 1,175,783 1,134,416 138,477 1,272,893 Other deposits Austrian Foreign Sub-total other deposits 3,081,270 1,170,516 4,251,786 2,940,130 1,182,076 4,122,206 5,427,569 5,395,099 Liabilities to clients 15 securitised liabilities in €‘000 Debentures Domestic bonds 31 December 31 December 2013 2012 681,527 556,147 198,964 192,398 Securitised debt 880,491 748,545 of which fair value 401,711 395,467 The redemption amount for the securitised debts, for which the fair value option was exercised totalled €396,406,000 (previous year: €382.760,000). The difference between the fair value of the se- curitised liabilities for which the fair value option was exercised and their repayment amount totals €5,305,000 (previous year: €12,707,000). trust Group Management report Group accounts in €‘000. Negative market values arising from derivative transactions – Trading Currency related trades Interest related trades Negative market values arising from derivative transactions – Fair value option Currency related trades Interest related trades Trading liabilities 17 reserves in €‘000 Long-term payroll reserves Other reserves and provisions Reserves and provisions Pensions reserves The benefits and entitlements are based on the collective bargaining agreement regarding the revision of pensions rights. The area of application covers all BTV employees employed in Austria who are covered by the collective bargaining agreement for banks and bankers and who joined before 1 January 2002. The collective bargaining agreement governs benefits and entitlements to occupational disability and accident insurance, old age pension and early retirement pension, administrative pension, social contributions and care allowance contribution. For the surviving dependants, regulations are included about pensions for surviving dependants in the form of widow, widower and orphan pension, care allowance contribution, widow/widower settlement and quarter of the death. In the calculation of the reserves, the entitlements are also included in addition to the benefits. At January 2000 entitlements to old age and early retirement pension including benefits to surviving dependents based on this were transferred over to the VBV pension fund. 31 December 31 December 2013 2012 1,787 11,959 7,182 1,082 8,969 10,877 18,995 12,474 0 0 18,995 12,474 21,443 30,954 31 December 31 December 2013 2012 65,590 63,939 4,011 5,296 69,601 69,235 Severance pay provisions For all employees of BTV and Austria whose working relationship began before 1 January 2003, there is in accordance with the regulations of the employment law or severance pay law for workers a claim for severance,which will be paid out in the case of respective reasons for termination. For all other working relationships, BTV pays contributions into the corporate pension insurance fund according to the regulations of the BMSVG. Furthermore, in accordance with the collective bargaining agreement for banks and bankers, there exist a claim for two additional months‘ pay as severance payment if the working relationship lasted more than 5 years and was terminated by the employer or more than 15 years and is terminated due to an old-age pension or a disability pension being taken. In contrast to the legal severance, this collective-bargaining claim exists as well for working relationships which began after 31 December 2002 or will begin in the future. In addition, in accordance with the regulations of the collective bargaining agreement for pension fund for permanent employees who joined after 31 December 1996, there is an additional entitlement for 3 months‘ pay (20 years of service) or 4 months‘ pay (25 years of service) if the employer gives notice. Group accounts 16 Trading liabilities For employees in Germany and in Switzerland, there is no obligation to build up pension or severance reserves. BTV Business Report 2013 64 |65 17a Staff reserves for benefits after termination of the working relationship: performance-oriented plans in €‘000 Old-age pension severance reserves as at 1 January 2012 Reserves for pensions. severance reserves Total 40,088 15,223 55,311 1,480 198 638 705 2,118 903 0 0 0 Income recorded for the period. Interest charge Period of service cost Included in the other results Actuarial Profit (–)/Loss (+) from changes to the demographic assumptions Actuarial Profit (–)/Loss (+) from changes to financial assumptions Miscellaneous payments from these obligations 2,650 453 3,103 –3,386 –1,613 –4,999 Old-age pension and severance reserves as that 31 December 2012 41,030 15,406 56,436 1,338 231 576 705 1,914 936 0 0 0 Income recorded for the period. Interest charge Period of service cost Included in the other results Actuarial Profit (–)/Loss (+) from changes to the demographic assumptions Actuarial Profit (–)/Loss (+) from changes to financial assumptions Miscellaneous payments from these obligations 2,228 496 2,724 –3,026 –1,199 –4,225 Old-age pension and severance reserves as that 31 December 2013 41,801 15,984 57,785 17b Other long-term personnel reserves in €‘000 Anniversary reserves Other staff reserves Total Other long-term staff reserves as at 1 January 2012 4,819 2,442 7,261 197 336 –103 105 0 56 302 336 –47 –316 –33 –349 4,933 2,570 7,503 178 332 –18 98 0 155 276 332 137 –362 –81 –443 5,063 2,742 7,805 Income recorded for the period. Interest charge Period of service cost Actuarial Profit (–)/Loss (+) Miscellaneous payments from these obligations Other long-term personnel reserves as at 31 December 2012 Income recorded for the period. Interest charge Period of service cost Actuarial Profit (–)/Loss (+) Miscellaneous payments from these obligations Other long-term personnel reserves as at 31 December 2013 trust Group Management report Group accounts The expense contained in the profit and loss account for severance, pensions, anniversary payments and other personnel reserves is shown in personnel expenses, with the exception of interest expense, which is presented in the interest results. 31 December 31 December 31 December 31 December 31 December 2013 2012 2011 2010 2009 Pension reserves Redundancy reserves Anniversary reserves Other payroll reserves Total 41,801 15,984 5,063 2,742 41,030 15,406 4,933 2,570 40,088 15,223 4,819 2,442 39,044 14,790 4,637 2,162 40,840 14,799 4,524 2,162 65,590 63,939 62,572 60,633 62,326 The weighted average term of the defined contractual obligations (duration) is 12.49 years in the reporting year for severance payments, 13.46 years for pensions obligations and 20.66 years for quarters of death. No contributions to the plan are expected for the next reporting periods. The evaluation of the existing personnel reserves is based on assumptions regarding the calculated interest rate, the retirement age, the life expectancy, the fluctuation rate and the future salary developments. In the calculations, the current regulations for the gradual alignment of the retirement age for men and women to 65 were taken on board. 17d Actuarial assumptions Financial assumptions Rate for the discount Pay increase Increase the old-age pension Discount for employee turnover Demographic assumptions Age for pension entitlement: female employees Age for pension entitlement: male employees mortality table In the case of a change of the calculated interest rate by +/– 1.00 percentage points, a change of +/– 0.50 percentage points for pay increases as well as a change 17e Sensitivity analysis 2013 2012 3.50% 3.25% 2.75% 0 3.875% 3.25% 2.75% 0 65 years 65 years AVÖ 2008 65 years 65 years AVÖ 2008 Group accounts 17c Overview long-term personnel reserves 2009–2013 in €‘000 Actuarial profit and loss for severance and old-age pensions are shown in the other result and are based entirely on adjustments and changes to actuarial assumptions according to experience. of +/– 0.50 percentage points for pension increases, the contributions to the reserves would develop as follows if all other parameters remain the same: Calculated interest rate Pay increase Pension increases in €‘000 Severances Pensions –1.00% 17,934 47,822 1.00% 14,059 37,000 –0.50% 14,899 40,820 0.50% 16,831 42,863 –0.50% 0 40,321 0.50% 0 43,387 BTV Business Report 2013 66 |67 The maturity profile of the expected benefit payments from the staff reserves formed looks as fol- lows for the reporting years 2014 to 2018: 17f Maturity profile of the expected benefit payments in €‘000 2014 2015 2016 2017 2018 Total 664 2,760 368 2,698 322 2,545 469 2,354 874 2,154 2,697 12,511 Currency Additions Consumption conversion Reductions Severances Pensions 17g Other reserves in €‘000 Other reserves and provisions Other reserves and provisions Position 31 December 2012 5,296 5,296 –7 720 –1,874 –120 –7 720 –1,874 –120 The other reserves have been created as required by IAS 37 for legal or actual obligations of the group. In BTV this balance sheet item mainly includes reserves for off-balance sheet Guarantees and other liabili- 18 Tax debts in €‘000 Current tax owed Deferred tax owed Tax debts 18a latent tax obligations in €‘000 Financial assets - at fair value through profit or loss Financial assets - available for sale Financial assets – held to maturity Long-term payroll reserves Hedge Accounting and Derivatives Provision for risks Deferred tax bring forward losses Revaluation Finance Leasing and Other Other latent tax refunds and tax debts abroad Deferred tax owed ReclassifiPosition cation 31 December 2013 –4 4,011 –4 4,011 ties, legal cases as well as for taxes and levies. The consumption of reserves in the current year can be expected with a high degree of probability. 31 December 31 December 2013 2012 9,878 1,399 5,152 10,682 15,030 12,081 31 December 31 December 2013 2012 0 –2,097 22,699 3,458 775 0 0 –6,209 0 3,541 0 –19,257 0 0 3,929 5,239 1,771 1,985 5,152 10,682 trust Group Management report Group accounts Negative market values from derivatives trades Other liabilities Other liabilities 20 subordinated capital in €‘000 Supplementary capital Hybrid capital Subordinated capital of which fair value The supplementary capital shown among subordinated capital shows maturities during the financial years 2014-2030 and coupons of between 0.528% and 6.500% (previous year: 0.496% and 5.750%). In the reporting year, no subordinated supplementary capital in accordance with section 45 (4) BWG was issued (previous year: €3,000,000 with maturity in 2020). In the reporting year, €27,500,000 (previous year: €45,350,000) listed supplementary capital was repaid. An early redemption of the bonds by the bank or the lender is not possible. Interest can only be paid, if they are covered by the annual profit as defined by company law before assignments to reserves. Repayment on maturity is only possible on proportional deduction for the losses which occurred during the lifetime. For subordinated capital which was issued after 01/01/2010, the interest is only to be paid out, if this is covered by disposable profits (Section 23 para 7 line 2 BWG) 31 December 31 December 2013 2012 41,440 74,400 59,341 68,819 100,781 143,219 31 December 31 December 2013 2012 326,798 358,215 81,043 81,005 407,841 439,220 153,085 162,082 The overall expense for subordinated liabilities in the year under review was €8,797,000 (previous year: €10,536,000). In the financial year 2014, issued supplementary capital with a total nominal amount of €70,588,000 (previous year: €27,500,000) will fall due. The repayment amount for the subordinated capital for which the fair value option was exercised amounted to €137,804,000 (previous year: €141,912,000). The differential amount between the fair value of the subordinate capital for which the fair value option was exercised and the repayment amount totals €15,281,000 (previous year: €20,170,000). During the reporting year for the BTV Group, no hybrid loan was issued (previous year: €0). Overall interest paid for the hybrid loans amounted to € 5,199,000 (previous year: €5,199,000). Group accounts 19 other liabilities in €‘000 21 equity On 31st December 2013 the issued capital totals €50.0 million (previous year: €50.0 million). The share capital is represented by 22,500,000 (previous year: 22,500,000) – bearer – voting individual shares (common shares). In addition 2,500,000 (previous year: 2,500,000) – bearer – non-voting shares (preference shares) were issued, with a minimum dividend of 6% attached (in the event of dividends being suspended, to be paid retrospectively). The book value of the shares held by the company was €571,000 on the balance sheet date (previous year: €343,000). The capital reserves include premium values from the share issues. In the capital reserves both retained earnings as well as income and expenses with no effect on profits were accounted. BTV Business Report 2013 68 |69 development of the shares in circulation in shares Issued shares in circulation 01/01. Purchase of own shares Sale of own shares Issued shares in circulation 31/12 plus own shares in Group portfolio Shares issued 31/12 2013 2012 24,978,583 –14,759 1,045 24,964,869 35,131 25,000,000 24,921,868 –5,340 62,055 24,978,583 21,417 25,000,000 The equity shown for BTV credit institution group according to the provisions of the Austrian Banking Act (BWG) is made up as follows: 21a consolidated equity of the BTV CI Group in € million Share capital Treasury shares held in portfolio Visible reserves Difference from consolidations under Section 24 para. 2, line 2, 4 of Banking Act (BWG) Hybrid capital Intangible assets Core capital (Tier 1) Qualifying supplementary capital – bonds Other supplementary capital Subordinated bonds (supplementary capital with less than 3 years to maturity) Supplementary capital (Tier 2) 31 December 31 December 2013 2012 50.0 50.0 –0.6 –0.3 556.0 512.3 180.3 163.0 81.0 81.0 –0.1 –0.0 866.7 806.0 109.0 42.0 66.1 217.1 194.6 31.7 82.5 308.8 –119.5 0.0 –119.5 –119.5 0.0 –119.5 Qualifying equity (excluding Tier 3) 964.3 995.3 Equity applied under Section 23 para. 14 line 7 BWG (Tier 3) Qualifying equity under Section 23 para. 14 BWG 0.1 964.4 0.1 995.4 6,055.4 5,992.1 452.2 0.1 32.2 484.4 480.0 453.2 0.1 26.1 479.4 516.0 13.33% 15.93% 12.45% 16.61% Deduction of CI/FI holdings more than 10% shareholding Deduction holding CI/FI less than 10% holding Deductions from core capital and supplementary equity Risk-adjusted assessment basis under Section 22 Equity requirement credit risk under Section 22 para. 2 BWG Equity requirement for trading book under Section 22o para. 2 BWG Equity requirement for operational risk under Section 22k BWG Total equity requirements Surplus equity Core capital ratio in % Total capital ratio in % The core capital ratio is the quotient from core capital (Tier 1) less 50% of the deductions in accordance with Section 23 (13) BWG and riskweighted assessment basis of the credit, market and operational risk. The equity ratio is calculated as the quotient of qualifying equity under section 23 para. 14 BWG and the risk-weighted assessment basis of the credit, market and operational risk. In 2013, for the first time, also the market and operational risk was considered in the assessment basis for the quota calculation and the previous year‘s values were adjusted. trust Group Management report Group accounts Information on overall income statement and segment reports 2013 2012 Interest and similar income from Lending and money market transactions with credit institutions Lending and money market transactions with clients Debenture bonds and fixed-interest securities Equities and variable-rate securities Other shareholdings Other transactions Sub-total interest and similar income 8,360 152,288 49,441 1,241 1,242 29,239 241,811 14,835 157,991 54,939 1,460 826 7,529 237,580 Interest and similar expenses on Credit institutions deposits Customer deposits Securitised debt Subordinated capital Other trades Sub-total interest and similar expenses –9,871 –31,225 –3,161 –13,348 –33,021 –90,626 –18,323 –47,985 –7,075 –15,162 –10,267 –98,812 24,524 25,525 175,709 164,293 22 Interest income in €‘000 Net interest income The interest income for financial assets for which valuation is not carried out at fair value amounts to €263,677,000 (previous year: €258,656,000). The corresponding interest costs for financial liabilities amounts to €84,509,000 (previous year: €90,338,000). For impaired financial assets, an accumulated interest in the amount of €1,742,000 (previous year: €2,940,000) was collected. Group accounts Income from at-equity valued companies BTV Business Report 2013 70 |71 2013 2012 Allocation of on-balance sheet provision Allocation of off-balance sheet provision Loan loss insurance premiums Release of on-balance sheet provisions Release of off-balance sheet provisions Direct amortisation Income from amortised receivables –45,220 –519 –4,405 6,893 74 –3,965 258 –39,502 –821 –4,437 5,773 97 –1,432 380 Loan-loss provisions in the credit business –46,884 –39,942 2013 2012 Credit transaction Payment transactions Securities trading Currency, foreign exchange and precious metals trading Other services business 5,703 13,108 21,601 3,094 1,773 5,873 12,604 18,508 4,254 1,071 Net commission income 45,279 42,310 2013 2012 –295 388 908 998 1,072 1,142 1,001 3,212 2013 2012 Payroll thereof salaries and wages thereof legal social contributions thereof other personnel costs thereof expenditures for long-term personnel deferrals Materials Amortisation –60,401 –44,721 –12,424 –2,004 –1,252 –28,764 –6,862 –59,491 –44,333 –12,211 –1,827 –1,120 –26,743 –6,603 Operating expenses –96,027 –92,837 23 risk provisions in credit transactions in €‘000 The allocations to and write backs from provisions for off-balance sheet loan risks are contained in the above figures. 24 net commission income in €‘000 25 trading income in €‘000 Income from derivatives Income from securities Income from foreign exchange and notes and coins transactions Trading income 26 operating expenses in €‘000 The personnel expenditure includes expenses for contribution-oriented pension plans in the amount of €1,432,000 (previous year: €1,379,000). trust Group Management report Group accounts The costs invoiced by the auditors of the Group (KPMG Austria GmbH Auditor and Accounting company) for the audit of the individual and group financial statements as well as other services rendered amounted to (incl. VAT): 2013 2012 Audit of year end accounts company and group Tax advisory services Other services 310 65 29 255 0 39 Auditor expenses 404 294 2013 2012 White collar Blue collar 766 27 779 26 Payroll 793 805 26a auditing expenses in €‘000 26b average number of employees, weighted according to personnel years In addition, in the reporting year, an average of 26 employees (previous year: 28 employees) were sent to closely related companies. These are not taken into account in the table above. 2013 2012 Other operating income Other operating expenses Hedge accounting income 6,102 –8,341 –33 7,506 –10,061 132 Other operating profit –2,272 –2,423 28 Income from financial assets – at fair value through profit or loss in €‘000 2013 2012 Profit arising from financial assets – at fair value through profit or loss 2,518 7,760 Profit arising from financial assets – at fair value through profit or loss 2,518 7,760 27 other operating income in €‘000 BTV Business Report 2013 Group accounts The total amount of taxes on income which apply to Other Income totalled € 0 in 2013. (previous year: €0). 72 |73 2013 2012 Profit arising from financial assets – available for sale 2,815 –8,521 Profit arising from financial assets – available for sale 2,815 –8,521 29 profit from financial assets – available for sale in €‘000 From the sales of available financial assets in the reporting period in area of fixed interest and nonfixed interest securities a total loss to the tune of € 10,953,000 (previous year: gain € 34,745,000) was recorded directly within equity. In the reporting period, a total profit from other investments and other associated investments in the amount of €38,975,000 (previous year: €5,112,000) was recorded directly within equity. In addition, in the reporting year, due to sales or repayments from the AfS assessment reserves €2,758,000 profit (previous year: loss €226,000) was booked in the profit and loss item “Income from financial assets - available for sale”. In addition, this result item in the financial year 2013 includes permanent write-downs (impairments) to the value of € 107,000 (previous year: €8,301,000). 2013 2012 Profit arising from financial assets – held to maturity –23 –3,757 Profit arising from financial assets – held to maturity –23 –3,757 2013 2012 Current tax expense Tax provision cost (-)/income (+) –24,724 6,976 –10,182 770 Taxes on earnings and profit –17,748 –9,412 30 income from financial assets – held to maturity in €‘000 31 taxes on income and profits in €‘000 The taxes on income include the individual group companies on the basis of calculated taxable results from current income taxes, income tax corrections for previous years and changes to the tax provisions. trust Group Management report Group accounts 31a tax: reconciliation calculation in €‘000 Annual net profit before tax Calculated tax expense Tax reduction due to tax-exempt revenue from holdings and other tax-exempt revenues Tax increase from non-deductible expenses Other Tax expense for other periods Tax exemption at-equity revenues Taxes on earnings and profit The position ‚other‘ comprises essentially the tax assessment and tax reductions from the leasing busi- 2012 82,116 –20,529 1,404 70,095 –17,524 967 –512 5,900 –9,231 5,220 –54 –1,510 3,241 5,468 –17,748 –9,412 ness. The ‚tax expenses not relating to the period‘ contains taxes on income from previous periods 32 earnings per share (common and preference shares) Equities (ordinary and preference shares) Average float (ordinary and preference shares) Group net profit for the year in €‘000 EPS (Earnings per share) in € Diluted earnings per share in € (ordinary and preference shares) Dividend per share in € The diluted earnings per share are the same as the undiluted earnings per share as no financial instruments with diluting effect were issued. These means that 2013 2013 2012 25,000,000 24,971,930 64,368 2.58 2.58 0.30 25,000,000 24,920,236 60,683 2.44 2.44 0.30 there is no difference between the values “earnings per share” and “diluted earnings per share”. 33 application of profits The Board of Directors will recommend to the Annual General Meeting that for the financial year 2012 a dividend of €0.30 per share (previous year: €0.30) be paid out. The payment requires therefore a total of €7,500,000 (previous year: €7,500,000). The remaining profit is to be carried forward as per Section 65 para 5 of the Shares Act (Aktiengesetz). BTV Business Report 2013 Group accounts The distributable profits are determined from the financial statements of BTV AG. The net earnings for the financial year 2013 amounted to €15,167,000 (previous year: €20,663,000). After increase of reserves of €43,600,000 (previous year: €13,100,000) and adding back the profits carried forward there is an available sum of €7,619,000 (previous year: €7,599,000). 74 |75 34 segment reporting Segment reporting is provided by BTV Group as required by the information and valuation rules of IFRS accounting. Segment information is based on what is known as the “Management Approach”. This requires segment information to be presented according to internal reporting as it is regularly used by the company‘s key decision-makers for decisions on allocation of resources to the segments and to assess their performance. The qualitative and quantitative thresholds defined in IFRS 8 are met by this segment reporting. The business areas are managed as independent businesses with their own capital and P&L responsibility. Segment reporting is based on internal divisional accounting, which reflects the structure of management responsibilities within BTV in 2013. These internal reports are supplied monthly to the Board of Directors and are almost totally automated by preparatory systems and automatic interfaces. This guarantees that up-to-date data is used for both internal and external reporting as the information in accounting uses the same base data and information is agreed for the reports between Controlling and the accounting and reporting departments. This also means that there is mutual checking by the two teams. The criterion for the separation of business areas is primarily the responsibility for looking after clients. Changes in this responsibility can also lead to changes in attribution to a segment during the course of a year. The effects of this must be taken into account when comparing with unadjusted previous years‘ values. In 2013, the following business areas are defined within BTV: The corporate client business area is responsible for small, medium and large business clients, and tax consultants. In addition, the leasing subsidiary‘s business is wholly allocated to this area. The retail client business area is responsible for the retail clients, freelance professionals and microcompanies market segments. The institutional clients and banks division mainly shows the treasury and trading activities as well as BTV‘s investment income. Alongside these three business areas, as part of the segment reporting there is a ‚other‘ heading. The ‚other‘ item includes the results from central cost centres providing services across BTV, such as Finance and Controlling, Legal and Investments, Marketing and Communication, Group Auditing etc. In addition the effects of consolidation are assigned to this segment. trust Group Management report Group accounts Corporate client segment The operating interest income has been the main driver of growth in the corporate client segment during 2013. The increased average volume in the financing business and expanded margins lead to an increase in net interest income compared to the previous year by €12.6 million or 12.9% to €110.0 million. Another factor determining income is the established risk provision: In comparison with 2012, this increased predominantly because of newly allocated portfolio valuation adjustments by € 9.5 million to €41.2 million. Compared to the previous year, net commission income in the corporate customer segment grew moderately by € 0.1 million to €17.4 million. This increase is primarily due to increased income from the payment transaction segment. Consequently, in this segment 38% (previous year: 41%) of the overall commission income at BTV is generated. Operating expenses at €37.5 million were €1.6 million above the 2012 value. Other operating profit amounted to €2.1 million (previous year: €2.5 million). In total, this lead to an annual profit before tax increase by €1.2 million to € 50.9 million outperforming the previous year‘s value by 2.4%. After tax the income increased by €0.2 million to €37.5 million. The segment loans grew due to robust new business by €72 million to €5,171 million. The segment liabilities increased from €1,553 million to €1,641 million. The cost/income ratio fell pleasingly to 29.4%. The return on equity increased to 15.0%. Change in net operating interest income for corporate customer segment 2009 - 2013 Amounts in € million 120.0 110.0 80.0 79.2 86.0 92.0 97.4 40.0 0.0 2009 2010 2011 2012 2013 Group accounts Operating net interest income BTV Business Report 2013 76 |77 Retail client segment Private client business forms the second pillar of BTV‘s business success. Here the reduced volume in client receivables is putting pressure on interest income. During the course of 2013, operating interest income managed nevertheless to improve at €37.7 million by €1.0 million or 2.7% compared to the previous year. What was pleasing was the trend in commission income which represents the second important element in retail earnings in the commission business: At €27.4 million, the balance was €2.9 million or 11.9% higher compared to the previous year, primarily driven by the robust securities business. Pre-tax profit for this segment increased overall by €3.0 million or 35.5% to €11.3 million. After tax, the surplus increased from €6.3 million to €8.5 million. The segment liabilities fell by €84 million to €1,387 million despite the robust new business due to high amortisations. The liabilities for the segment fell from €2,289 million to €2,185 million. Return on equity improved significantly from 12.5% to 20.5%. The cost/income ratio is now 74.7% (previous year: 78.4%). The retail client segment is typically highly cost intensive because of the high staff and premises resources required. However, this segment was able to keep its costs under control: Operating expenses rose during the course of 2013 by €0.6 million or 1.3% to €48.6 million. In addition, loan-loss provisions for credit transactions remained under control - they increased by €0.3 million to €5.8 million. Change in operating expenses for the private client segment 2009 - 2013 Amounts in € million 60.0 51.1 40.0 47.7 48.6 48.0 48.6 2010 2011 2012 2013 20.0 0.0 2009 Operating expenses trust Group Management report Group accounts Institutional Clients and Banks Segment The segment Institutional Clients and Banks had a very good financial year 2013 whereby the annual profit before tax in this segment increased by €8.0 million or 32.7% to €32.5 million. The main reason for this pleasing development was the result from financial assets. At € 5.3 million, the overall figure was €9.8 million above the previous year. The net interest income in the Institutional Clients and Banks division by contrast fell in comparison with the previous year from €.4.6 million to €3.4 million. The interest curve in comparison with the previous year did not allow for any increase in return from interest rate structure business. The success from at-equity valued companies tapered off due to investment income from the scope of consolidation by €1.0 million to € 24.5 million. Loan-loss provisions in the credit business fell by €2.9 million during the course of the year. Fallen trading profit had a negative impact on the business success of the segment (-€2.2 million to €1.0 million), nevertheless the Group net profit for the year after tax increased overall by €5.7 million or 22.8 % to €30.9 million. Change in TRADING INCOME segment institutional clients and banks 2009–2013 Amounts in € million 5.0 4.0 4.5 3.0 3.2 2.8 2.0 1.0 0.0 1.0 0.6 2009 2010 2011 2012 2013 Trading income Marketing & Communication, Group Audit, etc. are reported. In addition the effects of consolidation and in other corporate profit the Austrian stability tax are assigned to this segment. BTV Business Report 2013 Group accounts Miscellaneous segment Alongside these three business areas under the item “Miscellaneous” the results from central cost centres providing services across BTV, such as Finance & Controlling, Legal and Investments, 78 |79 Segment reporting Year Corporate clients Retail clients 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 2013 2012 110,047 97,440 0 0 –41,183 –31,674 17,366 17,261 0 0 –37,499 –35,868 2,122 2,496 0 0 50,853 49,655 –13,381 –12,410 37,472 37,245 5,170,730 5,098,599 1,641,335 1,553,374 4,232,348 4,194,988 338,588 335,599 29.4% 31.3% 15.0% 14.8% 37,749 36,772 0 0 –5,756 –5,473 27,394 24,472 0 0 –48,639 –48,003 596 604 0 0 11,344 8,372 –2,836 –2,093 8,508 6,279 1,386,769 1,471,017 2,185,248 2,288,598 693,210 839,815 55,457 67,185 74.7% 78.4% 20.5% 12.5% in €‘000 Net interest income Income from at-equity valued companies Loan-loss provisions in the credit business Net commission income Trading income Operating expenses Other operating profit Profit arising from financial assets Annual net profit before tax Taxes on earnings and profit Group net profit for the year Segment loans Segment liabilities Ø Assessment basis under Section 22 BWG Ø Allocated equity Cost/Income ratio in % RoE (based on annual profit before tax) in % Institutional clients and banks 3,389 4,556 24,524 25,525 55 –2,795 519 577 1,001 3,212 –2,310 –2,224 –32 132 5,310 –4,518 32,455 24,465 –1,595 669 30,860 25,134 2,368,011 2,409,247 4,663,465 4,584,342 680,753 776,452 54,460 62,116 7.8% 6.6% 59.6% 39.4% Other Total 0 0 0 0 0 0 0 0 0 0 –7,579 –6,742 –4,958 –5,655 0 0 –12,536 –12,397 64 4,422 –12,472 –7,975 0 0 0 0 52,100 60,146 430,790 341,557 151,185 138,768 24,524 25,525 –46,884 –39,942 45,279 42,310 1,001 3,212 –96,027 –92,837 –2,272 –2,423 5,310 –4,518 82,116 70,095 –17,748 –9,412 64,368 60,683 8,925,510 8,978,863 8,490,048 8,426,314 5,658,411 5,871,401 879,295 806,457 43.3% 44.2% 9.3% 8.7% trust Group Management report Group accounts The segment receivables include the entries for loans and advances to banks, loans and advances to clients, trading assets and all fixed-interest securities, guarantees and liabilities. The entries for liabilities to banks, liabilities to clients, trading liabilities, securitised debt, trading liabilities and subordinated capital are allocated to the liabilities segment. The success of the business field concerned is measured by the before-tax annual net profit generated by that segment. The return on equity is calculated by the ratio of the annual net profit before tax to equity. The capital allocation is made according to regulatory requirements. The equity is allocated in proportion to the equity requirements of the business areas, and shown in the net interest income as profit from equity deployed with the corresponding reference interest rate for long-term deployments. The cost/income ratio is worked out as a quotient arising from the administrative expenditure and the sum arising from the net interest income including the income of at-equity valued companies, the net commission income and the trading income. The presentation and valuation methods of the segments for which reporting is mandatory correspond to the presentation guidelines for the group financial statements described in the Notes. Group accounts The net interest income is allocated according to the market interest method. Costs are imputed to the correct segment on the basis of origin. Costs not directly imputable are shown under “Other”. BTV Business Report 2013 80 |81 35 Risk reporting As part of the risk report, a qualitative and quantitative disclosure is made of the ICAAP (Internal Capital Adequacy Assessment Process) at BTV. This disclosure includes the global banking level as well as the individual risk categories. BTV‘s risk categories were determined as follows: Risk capability Credit risk Risk of default by other party Equity investment risk Credit concentration risk Risks from credit risk reducing techniques Market risk Risk of a change in interest rates Currency risk Share price risk Credit spread risk Liquidity risk Operational risk Macroeconomic risk Other risks Strategic risk Reputation risk Capital risk Profit or business risk Model risk BTV‘s global bank risk is defined as the sum of credit, market, liquidity, operational, macroeconomic and other risks. This states the likelihood of BTV continuing to be in a position to meet the risk capability requirements within a foreseeable time horizon. For this, the quantified risk is compared to the capital available for risk-covering and the defined limit. Within BTV, risk is understood to mean the risk of a negative divergence from an expected result. The conscious and selective assumption of risks and their appropriate management represents a core banking function and hence a core function of BTV too. The aim is to achieve a balanced ratio between risk and profit, in order to make a sustainable contribution to the positive development of the company. Because of the operational necessity of being able to continue to meet the risk capability requirement and to maintain a balance between risk and profit, BTV has developed a risk strategy. This risk strategy is characterised by a conservative approach to operational banking risks, resulting from the demands of a clientoriented focus in banking business and the attitude towards the legal requirements. Therefore a control loop has been implemented within BTV, which ensures that all risks within the group are identified, quantified, aggregated and actively managed. The individual risk definitions and management mechanisms applied as part of this control circuit are described in detail below. Credit risk At BTV credit risk is broken down as follows: • Risk of default by other party • Equity investment risk • Credit concentration risk • Risks from credit risk reducing techniques The securitisation risk is of no relevance, since BTV has no securitisation positions in its asset portfolio. Risk of default by other party Under this heading BTV looks at the total or partial default of a counterparty and the resultant loss of the income due or loss of the capital invested. Particular importance is attached to the monitoring of party default risk, being the most important type of risk for BTV. Management of counterparty default risk The credit management department is responsible for risk management of its loan book as well as for assessing the creditworthiness of clients. This department is also responsible for overall management, restructuring management, management of loan commitments in default, drawing up of financial statements and company analyses, as well as collection and evaluation of sector information. Knowing our customers well is particularly important for BTV. This is reflected strongly in the loan management area. Regular meetings between the customers and credit managers from BTV are just as self-evident as at least annual borrower reviews. trust Group Management report Group accounts Businesses with concessions Here, it concerns transactions in which the borrower, who has been under financial pressure has been given through one or more measures the opportunity to pay off his liabilities within the framework of his current economic situation. As soon as one transaction of a client qualifies as a transaction with a concession, all of the client‘s transactions receive the same status. Types of concessions Depending on the measures taken, the following types of concessions are distinguished at BTV: Concessions concerning capital repayment: • The credit period is extended. • Arrears are capitalised. • Redemption payments are temporarily put on hold. • Loans are waived in part or as a whole. • Repayment vehicles are temporarily put on hold. • Loans due for repayment are converted into amortising loans. Concessions concerning the interest payments to be made: • Interest payments are temporarily put on hold. • Favourable rates of interest are agreed in order to reduce the burden of interest. The measures listed are applied in both an individual as well as combined way. Risks All of the measures mentioned above generally reduce the risk of the borrower defaulting. If however the agreements made are not adhered to on the part of the client, there is the risk of a reduced quota of collectability due to the delay of the default or the delay in a possible termination of the loan. Risk management and risk control The internal regulations of BTV provide that concessions are only to be granted if, on the basis of the available data, documents and information, a proper repayment is ensured. The approval is made through the decision-making channels. The agreements made with the borrower are always to be documented in writing. If there is interference in existing contracts, the changed or new contracts have to be agreed to by the borrower as well as all the co-borrowers and issuers of securities. The control is carried out by the credit management department by means of existing control systems such as, for instance, lists for overdrafts and credit limits. Other agreements made with the client are controlled separately through the relevant responsible person for the market. Accounting policies and valuation methods Concessions to borrowers fundamentally do not lead directly to a loan loss provision, a reserve or a derecognition of the receivable. Group accounts The main defined goals for the management of the borrower‘s default risk have been defined as the long-term optimisation of the lending business with regard to the risk/return ratio, and in the short term, the achievement of the credit risk objectives budgeted for in the individual client segments. At individual level, risk management techniques include assessment of creditworthiness when granting loans, the acceptance of collateral, ongoing monitoring of account management and scheduled reviews of ratings and the soundness of collateral. Loan loss provision is carefully formed, taking into consideration existing collateral, for default risks identified and quantified during the financial year. Other types of concessions: • Complying with binding obligations (covenants) on the part of the borrower is temporarily relaxed. • Securities are released. • Additional borrowers are adopted into the credit relationship. If the agreed measures are not complied with, the client is submitted to a renewed and timely credit check. Within the context of this check, a change of the borrower‘s rating to default as well as the formation of a loan loss provision or a reserve will be evaluated. BTV Business Report 2013 82 |83 If, within a credit commitment, a credit default is to be expected, a loan loss provision or a reserve is created for the part that is probably not recoverable. Depending on the specific degree of knowledge or also the expectations regarding the point in time of the potential default, BTV gradually builds up the loan loss provision or the reserve. At the first stage, however on a regular basis risk provision takes place to the extent of at least 30% of the expected default. Generally, entire or partial write-offs of claims take place only with clients who have already defaulted and after assessment through the reorganisation management. Provided a borrower in a difficult financial position can cover a proportion of his obligations, in individual cases a release of existing claims can take place also for clients who have not defaulted. Probation period After the agreed concessions formally come into effect, a three-month observation period starts. Provided the agreements that were made are complied with during the observation period, the borrower is then managed as a client with concessions on probation. This status remains for two years. After the two years‘ probationary period has been completed and all of the criteria listed below have been cumulatively fulfilled, the client is again managed as a client without concessions: • The client is within the living rating area. • According to the assessment of the commercial situation, the borrower can repay the claims. • Within the probationary period, the payment obligations are fulfilled properly. • Currently, the total position of the borrower is less than 30 days overdue. Equity investment risk Equity investment risks (shareholder risks) are defined within BTV as the potential losses from equity furnished, non-payment of dividends, partial writedowns, losses on disposals, reduction of hidden reserves, liability risks (e.g. g. letters of comfort), or profit transfer agreements (assumption of losses). Credit concentration risk Within BTV, credit risk concentration is defined as the risks which arise from un uneven distribution of business partners in loan or other business relationships, the formation of geographical or sector-specific business clusters and foreign currency financing or other concentrations, which may generate losses that are large enough to threaten BTV‘s continued existence. Risks from credit risk reducing techniques This is understood to mean the risk that the credit risk reducing techniques implemented by BTV are less effective than expected. Market risk Under market risk BTV understands the potential loss which can arise due to changes in prices and interest rates in financial markets for all the positions of the bank and its trading book. The market risk is made up of interest risk, currency risk, share price risk and credit-spread risk types. Control of market risks Management of market risks is undertaken centrally in the Institutional Clients and Banks business area of BTV. Both the periodical and net asset value effects of asset/liability management are taken into consideration to this end. As central auxiliary conditions, the impacts of the management measures on invoicing according to IFRS and UGB and the clauses relating to supervisory law are taken into consideration. At BTV, management measures include the identification of commitment incongruities and their adjustment, the ongoing monitoring of credit spreads in the security nostro, the assurance of the effectiveness of hedge relationships, the separation of income components using a transfer price system and the assurance of risk-bearing ability at all times. Interest rate risk Interest rate risk has a twofold impact. On the one hand there is the risk of reduced net asset values due to the changes of market rates in the interest register. On the other hand, there is a risk that the expected interest revenue will not be achieved due to a change in interest rates. trust Group Management report Group accounts • Interest rate adjustment risk: This risk arises from setting of interest rates, which can lead to inconsistencies in the fixed interest rates and a potential reduction in the net interest margin. • Interest curve risk: This risk arises from changes in the yield curve (position, steepness, convexity), which on the one hand affect the net present value of interest rate-sensitive positions, and on the other hand influence the structural contribution to the net interest margin. • Basis risk: This risk arises from the different rate sensitivities of asset and liability positions to interest rate movements. • Non-linear risks from derivative positions and embedded options. While the first three categories of interest risk arise from traditional banking activity and are monitored, the fourth type of risk mainly arises in the case of transactions involving options. Currency risk BTV defines currency risk as the danger that the profit which is obtained from transactions which require conversion from one currency to another, deviates negatively from the expected result. Share price risk Within BTV, share price risk is understood to be price fluctuations in equities and equity funds. Credit spread risk The credit spread represents a risk premium for investments which include loan and liquidity risks. The credit spread is defined as the difference in returns from an asset and a risk-free reference bond. Credit spread risk in BTV is reflected in fluctuations in the net value of bond portfolios, which cannot be attributed to interest rate changes. Liquidity risk Within liquidity risk, BTV distinguishes between liquidity risk in the narrower and in the broader sense. Liquidity risk in the narrower sense (insolvency risk or funding liquidity risk) is defined as the danger that BTV is no longer able to meet its current and future payment liabilities either in full or by the established deadlines. This can occur due to short-term liquidity bottle-necks such as e. g. delayed arrival of expected payments, unexpected withdrawal of deposits and drawdowns on approved lines of credit. Within BTV, liquidity risk in the narrower sense essentially consists of management of the following risks: • Due date risk as the risk of an unscheduled extension to the capital commitment period of lending operations due to behaviour which is not contractually compliant. • Withdrawal risk, which is the danger arising from unexpected drawdown of lending commitments or the unexpected withdrawal of deposits. Liquidity risk in the broader sense essentially is risk within the structural liquidity, and describes the effects on earnings of sub-optimal availability of liquidity. Within BTV, this category is a part of the management of assets and liabilities and consists of refinancing risk and market liquidity risk: • Refinancing risk is the danger that additional refinancing can only be obtained at higher market interest rates. This describes the situations in which only insufficient liquidity can be obtained under the expected conditions. The maturity mismatches which are deliberately contracted from the point of view of profitability, entail the danger that purchasing conditions will become more expensive. This situation can arise either due to disturbance in the interbank market or due to a reduction in the credit rating of BTV. On the basis of the money-at-risk approach, this risk thus corresponds to the costs which would have to be borne by the bank in the event of an unspecified negative scenario occurring, in order to exclude this risk, i.e. in order to close out the existing maturity mismatches (sale of realisable assets or assumption of long-term refinancing). • Market liquidity risk is the danger, contingent on extraordinary events, that assets may only be realised at discounts in the market. BTV Business Report 2013 Group accounts Types of interest rate risk Within BTV, the different forms of interest rate risk are broken down as follows: 84 |85 Management of liquidity risk BTV‘s liquidity risk management is used to guarantee adequate liquidity at all times, so that the bank is able to meet its payment liabilities. The Institutional Clients and Banks department is responsible for short-term liquidity risk management. The primary task of short-term liquidity risk management is to identify and manage the optional liquidity risk position. This management is based on an analysis of daily payments and the planning of expected cash flows, as well as demand-related money market trading, taking into account the liquidity buffer and access to central bank facilities. Monitoring of the long-term liquidity risk is carried out by BTV bank management and consists of the following points: • Optimisation of the refinancing structure with minimisation of refinancing costs • Sufficient provision of primary funds • Diversification of sources of refinancing • Optimisation of the liquidity buffer • Clear investment strategy for tenderable securities on the bank‘s books • Compliance with legal supervisory regulations in association with the regulations of the Banking Act, the Liquidity Management Ordinance and with the Basel III guidelines Operational risk Operational risk is defined as the danger of losses due to the failure of internal processes, procedures, systems and individuals, or as a result of external events. This definition includes legal risk, but excludes strategic risk and reputation risk. In principle, unlike market and credit risks, operational risks are not dependent on profit. This means that there is no risk/return relationship. Macroeconomic risk Risk are described as macroeconomic risks if they result from unfavourable changes in the economic development as a whole in the markets in which BTV transacts business. These risks lie outside the sphere of influence of BTV, the sensitivity of client groups, sectors and markets versus negative economic changes as a whole is however expresses itself to different degrees and is taken into account in the direction of the business. From this perspective, an internal closeness to the strategic risks is also the case. Other risks BTV understands “other risks” to cover the following types of risk: • Strategic risk • Reputation risk • Capital risk • Profit or business risk • Model risk BTV defines these types of risk as follows: As far as BTV is concerned, strategic risk arises from the negative effects on equity and revenue of business policy decisions, changes in the economic environment, failure to implement or inadequate implementation of decisions or a failure to adapt to changes in the economic environment. Reputation risk describes the negative consequences which may arise from a negative divergence in BTV‘s reputation from the expected level. Reputation is understood to be the standing of BTV with regard to its competence, integrity and trustworthiness resulting from the perceptions of public stakeholders (shareholders, employees, customers, etc.). Capital risk arises from the inadequate availability of risk cover capital. The earnings and business risk arises from inadequate diversification of the earnings structure or from the inability to achieve an adequate and lasting level of profitability. The model risk is the risk that a model generates incorrect results and therefore incorrect steering impulses are given. The production of incorrect results can be due to the fact that the model was incorrectly designed, or is unsuitable for the selected application. The model may also have been used incorrectly, or the incorrect input data were used for a model. It is also possible that a model is no longer valid or is inconsistent. trust Group Management report Group accounts Structure and organisation of risk management Within the framework of risk management, the supervisory board of BTV has the responsibility for monitoring the risk management system. The realisation of this supervisory role is essentially carried out through the reports listed below: • Risk reporting of the Group Management Board within the framework of the preparing sessions of the auditing committee and within the plenum of the Supervisory Board. • Annual ICAAP report to the audit committee • On-going reports by the Group Audit to the audits undertaken with different areas of emphasis • Annual report of the auditor about the functional capacity of the risk management system to the Chairman of the Supervisory Board At present the APM meeting is held on a monthly basis, one week before the BTV Bank Management. It comprises the divisional board members and the heads of the business areas Institutional Clients and Banks as well as Finance and Controlling. The main responsibility of the APM meeting includes decisions with regard to investment activities in the bank register, the development of hedging strategies as well as the analysis of the interest income components. Furthermore, a thorough analysis of the liquidity situation as well as BTV‘s refinancing costs takes place. At present the BTV Bank Management meets monthly. It consists of the Group Board of Directors and the heads of Finance and Controlling, Credit Management as well as Corporate Clients and Private Clients and/or Institutional Clients and Banks. The Controlling team leader is responsible for chairing this meeting. The principal responsibility of BTV Bank Management covers management of the balance sheet structure from the perspective of risk/return, as well as management of credit, market, liquidity risk as well as operational and macroeconomic risk. Strategic, reputation, capital and business risk, as well as model risks are combined in the “other risks” risk category and are also discussed within the context of BTV Bank Management. Risk Controlling is responsible for providing independent and neutral reporting of risks within BTV for management and guidance decisions. The core tasks of Risk Controlling are the measurement, analysis, monitoring and reporting of risks, as well as advising managers within the corporate divisions and processes. Through these core tasks, Risk Controlling provides an important supportive business management service to the management for risk-oriented planning and management. As an autonomous supervisory body, BTV‘s group audit audits the effectiveness and appropriateness of overall risk management and thereby also supplements the role of representatives of regulatory bodies and owners. The compliance function monitors all legal regulations and internal guidelines relating to financial services according to the Securities Supervision Act (WAG). The supervision of employee and customer transactions is intended to secure confidence in the capital markets, whereby compliance contributes directly to the protection of the reputation of BTV. The anti-money laundering department has the task of preventing money laundering and financing of terrorism within BTV. On the basis of the legally prescribed risk analysis, measures and guidelines are defined to prevent the channelling of illegally obtained assets into the legal financial system. In case of evidence of money laundering or the financing of terrorism, the money laundering officer must inform the Federal Ministry of the Interior. Both the compliance function and the money laundering officer report directly to the full Board of Directors. Group accounts The central responsibility for risk management lies with all the Directors. It decides on risk policy, approves the basic principles of risk management, determines limits for all of the relevant risks for BTV and defines the procedures for risk monitoring. The central steering committees are the APM meeting and the BTV Bank Management. Within BTV, the functions of risk control, group audit and the compliance/money laundering function are organised so as to be independent of each other. This guarantees that these organisational units can execute their tasks in an appropriate manner within the framework of an effective internal control system. BTV Business Report 2013 86 |87 Risk measurement procedures The requirements which apply to a quantitative risk management system, which arise from the 2nd pillar (ICAAP) of Basel II and Basel III as well as from commercial needs, are covered within BTV mainly by the risk capacity calculation. With the help of this calculation, BTV determines the extent to which it is able to absorb unexpected losses. In calculating risk capacity, BTV assumes two viewpoints - the going concern and the perspective of liquidation. From the perspective of a going concern, the continued existence of a regular ongoing concern is to be assured. Furthermore, BTV has built an early warning stage into its going-concern approach. The aim of the protection at the early warning stage is to be able to ensure that smaller, high-probability risks can be absorbed, without needing to change the type and extent of business activity, or the risk strategy. Furthermore, triggering of the early warning stage has the effect of implementing corresponding measures. From the liquidation point of view, the BTV protection aim is to secure the claims of outside financial backers (e.g. holders of bonds, savings deposits, etc.). The determination of the risk and the risk cover capital is carried out by various methods, using the goingconcern and liquidation approach. This occurs against the background of the differing protection aims of the two approaches. The risk capacity requirement must be fulfilled for both approaches in a normal as well as a stress situation. In the liquidation approach, qualifying equity is essentially defined as internal capital (risk cover capital). In the going-concern approach, the risk cover capital essentially consists of the expected net profits for the financial year, the hidden reserves and the core capital surplus. At BTV, the core income capital is defined as the surplus of core capital beyond the internally defined minimum core capital ratio. In order to measure the risks within the context of ICAAP, the following processes and parameters are applied: interest rate risk liquidation approach going-concern approach Confidence interval Probability horizon Internal capital (Risk cover capital) 99.9% 250 days in a broader sense qualifying equity 95.0% 30/250 days expected annual net profit, hidden reserves and core capital surplus Credit risk Risk of default by other party Equity investment risk Credit concentration risk Market risk Interest rate risk Currency risk Share price risk Credit spread risk Liquidity risk Operational risk Macroeconomic risk Other risks IRB approach IRB-PD/LGD approach IRB Granularity Adjustment Diversification across market risks considered VaR (historical simulation) VaR (historical simulation) VaR (historical simulation) VaR (historical simulation) Structural liquidity risk Structural liquidity risk (GuV risk) (Cash value risk) Standard approach VaR approach macroeconomic risk macroeconomic risk Extreme scenario Extreme scenario 10% buffer 10% buffer trust Group Management report Group accounts Furthermore, limits are defined for each risk category (credit, investment, credit concentration, market, liquidity, operational and macroeconomic risk) in total, as well as for controlling units (corporate clients, private clients, institutional clients and banks) within the credit risk and for detailed risk categories within market risk. The other risks which are not quantifiable are taken into account by means of a buffer in the risk bearing capacity calculation. Market risk For risk measurement purposes at the overall bank level, BTV quantifies the value-at-risk for the risk categories of interest, currency, share price and credit spread risk with regard to the liquidation approach, on the basis of a confidence level of 99.9% and a retention period of 250 days. The value at risk (VaR) is the loss which on the basis of a given probability, will not be exceeded over a defined period. Credit risk BTV uses the IRB basic approach to quantify the counterparty default and the investment risk in the risk-bearing capacity calculation. Value at Risk is calculated on the basis of a historic simulation method. The basis for the market parameters used are historical time series from the last 3 years. Diversification effects between the individual market risk classes are already implicitly included in the data histories and are accounted for separately. The risk from high credit volumes is integrated into ICAAP at BTV in two respects: • Model to quantify the risk from high credit volumes (IRB Granularity Adjustment) • Stress test to analyse the risk in relation to high credit volumes With regards to risks from credit risk reducing techniques as well as credit concentration risks, which are not related to high credit volumes with individual clients or commercial entities, no quantifying of the risk takes place. They are considered within the buffer of the risk bearing capacity. The management of credit risk at portfolio level is primarily based on internal ratings, classes by size, sectors, currencies and countries. Besides the risk bearing capacity calculation, the credit risk reporting system and here above all, the continually produced BTV credit risk report, represent a central management and monitoring instrument for decision makers. Interest rate risk In the context of the ICAAP, the risk capital is compared with the potential risk according to the VaR model, and is therefore limited. BTV’s interest risk is herewith also part of reporting in the course of the management of assets and liabilities. A basis point value limit is used for each maturation band. The basis point value is the change in value of the interest portfolio which results from an increase of the interest by one basis point. However, as the interest scenario in the VaR model includes a change in the interest rate of several basis points, the scenario is also used in the basis point value limitation. This ensures the operational implementation of the VaR limit from the ICAAP in the management of the interest register. The basis for this is the entire interest-sensitive BTV portfolio, which is shown in the interest rate gap analysis. In the gap analysis, all BTV‘s interestrate sensitive assets and liabilities and derivative transactions are compared on the basis of reporting dates and the maturity structure broken down into periods. Group accounts The probability of default represents the central parameter for calculating credit risk in this approach. This is derived from internal bank ratings. For corporate and retail clients, as well as for banks and property project financing, rating systems are used which spread the credit risks over a scale with 13 available levels. The rating forms the basis for the calculation of credit risks and provides the framework for a risk-based calculation of terms, as well as for the early identification of problem cases. The price calculation in the lending business is based on this and is carried out taking into consideration ratings-based risk premiums. Currency risk The quantifying of the foreign currency risk is also carried out on the basis of a historical value-at-risk approach. The measurement of the foreign currency risk at overall bank level is carried out on a monthly basis in the course of drafting of the ICAAP. BTV Business Report 2013 88 |89 Share price risk The quantifying of the share price risk is carried out on the basis of a historical value-at-risk approach. In which individual shares are directly assigned to the respective rate histories. Share price risk at overall bank level is measured on a monthly basis. Credit spread risk The quantifying of the credit spread risk is carried out on the basis of a historical value-at-risk approach. The credit default swap spread serves as a basis for calculating the credit spreads per issuer. In the case of non-tradable credit default swaps, the asset value is allocated to a CDS sector. The credit spread risks are measured on a monthly basis. Liquidity risk The measurement of liquidity risks begins with the drawing up of a liquidity maturity statement, in which all balance sheet, off-balance sheet and derivative transactions are classified by maturity intervals. For positions with an indeterminate capital commitment, care is taken to ensure that the liquidity assumptions correspond as closely as possible to actual client behaviour. For this purpose maturity profiles are estimated based on historical data and using statistical methods. In addition assumptions are modelled for the drawdown on unused credit and the take-up of guarantees. Securities and credits suitable for central banks within the liquidity buffer (under consideration of a relevant haircut) are treated as assets that can be liquidated at any time. For the determination of the liquidity risk, the risk premiums of a pool of reference banks are analysed in comparison with best-rated government bonds and the volatilities for the individual maturities are calculated on the basis of the fluctuations in these premiums. The multiplication of these credit spread volatilities with the cumulative liquidity gaps gives the liquidity risk over the period. The drivers of the risk are therefore the amount and the distribution of the liquidity gaps as well as the fluctuations in the risk premiums in the individual terms. Alongside the integration of the liquidity risk as a risk to earnings in ICAAP, the liquidity risk situation at group level is monitored daily. For this the net financing gap (capital inflows minus capital outflows plus liquidity buffer) is assigned limits which are time-dependent, which influences the mediumterm liquidity requirement. The cumulative net financing gap indicates from what moment in time the liquidity buffer is exhausted by the net capital outflows. And dependencies on large capital suppliers (whether in the banking or in the customer area) are shown in the liquidity report and confined by applying the limits. Operational risk In BTV a risk management process has been developed, which applies both for qualitative and quantitative methods. For losses which have already occurred, a loss database exists which collects details of all cases of losses. After analysis of the losses, suitable measures are taken to minimise the risk of loss in future. This approach is complemented by the implementation of self-assessments where all areas and processes are checked for possible operational risks. These risks are assessed through interviews, and if necessary, internal processes and systems are then adapted. Under the liquidation approach the operational risk is measured using the standard approach. In the going-concern approach, the 95% confidence interval of the previously sustained losses in the loss database are used. Macroeconomic risk The macro-economic risk manifests itself in the negative change for BTV within the market environment and its implications for the significant risk drivers. Consequently, the quantifying takes place by means of a macroeconomic stress test which contains the significant changes in the parameters of an economic downturn. Herein the maintaining of the risk-bearing capacity in the case of stress is now calculated implicitly. Other risks Other risks are considered within the risk capacity calculation through the buffer. trust Group Management report Group accounts Risk reporting system The following explanations relate to the extent and type of BTV‘s risk reporting system. The measurement of overall bank risk and of individual risk categories is carried out on a monthly basis. The short-term liquidity risk as well as the individual market risks in the trading book are measured daily. Operational risk is quantified on an annual basis. In addition, an ad hoc report is drawn up in so far as this is necessary. Within BTV Bank Management, a report is given on the current utilisation levels and limiting of overall bank risk, as well as of the individual risk categories, together with definition and monitoring of control measures. BTV is subject to an internal limit on utilisation of overall risk as a percentage of risk cover capital of 90%, with this amounting at year-end to 65.4 (€ 666.4 million). The highest level of usage was in July 2013. Total bank risk - liquidation approach Amounts in € million Values in % 1,200 90.0% 800 60.0% 400 0 30.0% Jan 13 Feb 13 March 13 April 13 May 13 June 13 Qualifying RCC / Absolute limit July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Group accounts Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Total bank risk - liquidation approach Utilisation in € million Utilisation in % of risk cover capital The above presentation is essentially characterised by the changes to the design of the ICAAP which was taken into consideration in June this year for the first time. The new legal supervisory regulations were hereby implemented and the quantifying of the risks extended by the credit Maximum Average Year-end 679.9 67.6% 610.2 61.8% 666.4 65.4% concentration risk, the credit spread risk and the macroeconomic risk. At the same time, due to the consideration of these additional risk categories in the quantifying, the buffer for other risks was reduced to 10% of the risk cover capital. BTV Business Report 2013 90 |91 Credit risk The illustrations below show the risks in comparison with the allocated risk cover capital and the set limit for the counterparty default and equity investment risk as well as the credit concentration risk. As can be seen from the illustrations below, the limit in all the partial risk categories of the credit risk was maintained. In addition, a buffer for the applied limit was available at all times. Counterparty default - liquidity approach Amounts in € million Values in % 60.0% 600 40.0% 300 20.0% 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Counterparty default risk - liquidity approach Utilisation in € million Utilisation in % of risk cover capital In June a decline in the use of the counterpart default risk could be recognised. This decline is in relation to the implemented further development of the core calculations for the quantifying of the credit risk for the purposes of the risk-bearing capacity. This further development resulted in the counterparty default risk and the investment risk Maximum Average Year-end 417.1 43.3% 396.7 40.3% 416.2 40.9% now being viewed separately from one another and no longer being subsumed under the category of credit risk. This also led to a reallocation of the risk cover capital which is set out in the illustration above by means of a reduction of the limit. In the particular case, the limit was reduced measured in % of the risk cover capital from 61.5% to 50.5%. trust Group Management report Group accounts Investment risk - liquidity approach Amounts in € million Values in % 50 4.0% 40 3.0% 30 2.0% 20 1.0% 10 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Utilisation in € million Utilisation in % of risk cover capital As already mentioned above a further development of the core calculations for the quantifying of the credit risk for the purposes of the risk-bearing capacity which led to the fact that the counterparty default risk and investment risk were now viewed separately from one another and were no Maximum Average Year-end 24.3 2.4% 22.8 2.3% 24.3 2.4% longer subsumed under the category of credit risk. Set against this background, the measuring and description of the investment risk as its own category within the credit risk began from June 2013. The investment risk is limited with a limit on the amount of 3% of the risk cover capital. Group accounts INVESTMENT RISK - liquidity approach BTV Business Report 2013 92 |93 Credit concentration risk – liquidation approach Amounts in € million Values in % 40 3.0% 30 2.0% 20 1.0% 10 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Credit concentration risk – liquidation approach Utilisation in € million Utilisation in % of risk cover capital In addition to the further development of the the core calculations for the quantifying of the credit risk for the purposes of the risk-bearing capacity, the development of core calculations for the quantifying of the credit concentration risk which exists Maximum Average Year-end 16.8 1.6% 14.8 1.5% 16.8 1.6% in the shape of high credit volumes with individual clients or commercial entities. The measurement of this risk began in June 2013 as well. The credit concentration risk is limited with a limit in the amount of 2% of the risk cover capital. trust Group Management report Group accounts Credit risk - overview The credit risk volume is made up from the balance sheet items “Loans to credit institutions”, “Loans to customers”, all fixed interest securities as well as securities and guarantees (gross presentation). As required by the guidelines in IAS 39 payment guarantees to development banks and letters of credit are not taken into consideration in the credit risk volume. The total loan volume of BTV fell year on year by €53.4 million or 0.6% to €8.926 million. The amount of bad debt could be reduced by €53.9 million or 16.8%. Creditworthiness structure overall in €‘000 Due date Data 31 December Total drawn % share 2013 Risk provisions Percentage of cover 31 December Total drawn Share in % 2012 Provision for risks Percentage of cover in draw down vs. previous year Change drawn down as % of previous year of loan loss provisions to previous year of loan loss provisions to previous year in % Creditworthiness structure, domestic and Foreign The presentation is based on the country of origin of the borrower or issuer. No visible risk of default With comment 7,733,160 86.6% 45,889 0.6% 7,687,444 85.6% 36,203 0.5% 45,715 0.6% 9,686 26.8% 820,265 9.2% 22,933 2.8% 875,466 9.8% 16,081 1.8% –55,201 -6.3% 6,853 42.6% High risk Problematic of default 104,712 1.2% 11,488 11.0% 94,667 1.1% 7,619 8.0% 10,045 10.6% 3,870 50.8% Total 267,373 8,925,510 3.0% 100.0% 127,475 207,787 47.7% 2.3% 321,285 8,978,863 3.6% 100.0% 135,696 195,599 42.2% 2.2% –53,912 –53,352 –16.8% –0.6% –8,220 12,188 –6.1% 6.2% In Austria, the overall credit risk volume fell by €54.0 million or 1.0%, relative to the previous year. The international proportion of the credit risk volume increased by €0.6 million. Creditworthiness structure, domestic in €‘000 Data 31 December Total drawn % share 2013 Risk provisions Percentage of cover 31 December Total drawn Share in % 2012 Provision for risks Percentage of cover in draw down vs. previous year Change drawn down as % of previous year of loan loss provisions to previous year of loan loss provisions to previous year in % No visible risk With of default comment 4,524,408 83.5% 23,846 0.5% 4,535,920 82.8% 16,223 0.4% –11,512 –0.3% 7,623 47.0% 628,343 11.6% 16,438 2.6% 649,489 11.9% 10,342 1.6% –21,145 –3.3% 6,095 58.9% High risk of Problematic default 59,532 1.1% 6,982 11.7% 58,187 1.1% 4,566 7.8% 1,345 2.3% 2,416 52.9% Total 204,422 5,416,706 3.8% 100.0% 100,966 148,231 49.4% 2.7% 227,074 5,470,670 4.2% 100.0% 102,144 133,275 45.0% 2.4% –22,652 –53,964 –10.0% –1.0% –1,178 14,956 –1.2% 11.2% BTV Business Report 2013 Group accounts Due date 94 |95 Creditworthiness foreign in €‘000 Due date Data No visible risk of default With comment 3,208,751 91.4% 22,044 0.7% 3,151,524 89.9% 19,980 0.6% 57,227 1.8% 2,063 10.3% 191,922 5.5% 6,496 3.4% 225,977 6.4% 5,739 2.5% –34,056 –15.1% 757 13.2% 31 December Total drawn % share 2013 Risk provisions Percentage of cover 31 December Total drawn Share in % 2012 Provision for risks Percentage of cover in draw down vs. previous year Change drawn down as % of previous year of loan loss provisions to previous year of loan loss provisions to previous year in % Creditworthiness structure of credit risk by country Around 60.7% of the credit risk volume related to domestic borrowers. 19.2% is accounted for by German and 6.2% by Swiss borrowers. The remaining 14.0 % is distributed as follows: Ireland, Italy, Spain and Hungary account for 2.0 percentage points. There are currently no receivables owed by Greek and Portuguese debtors. The remaining 12.0 % points are distributed between borrowers in the United States, France and other countries. High risk Problematic of default 45,180 1.3% 4,506 10.0% 36,480 1.0% 3,053 8.4% 8,700 23.8% 1,454 47.6% Total 62,951 3,508,804 1.8% 100.0% 26,510 59,556 42.1% 1.7% 94,211 3,508,192 2.7% 100.0% 33,552 62,324 35.6% 1.8% –31,260 611 –33.2% 0.0% –7,042 –2,768 –21.0% –4.4% Change in COUNTRY structure credit risk in % 15.7 7.6 18.6 15.0 8.6 18.4 13.4 8.4 18.8 12.4 7.7 19.0 13.9 6.2 19.2 58.1 58.0 59.4 60.9 60.7 2009 2010 2011 2012 2013 Austria Germany Switzerland Miscellaneous Creditworthiness structure by country in €‘000 Countries Austria Germany Switzerland USA Italy France Ireland Hungary Spain Greece Portugal Miscellaneous Total No visible risk of default With comment 4,524,408 1,513,877 478,306 192,585 146,895 149,896 13,750 1,964 241 0 0 711,239 628,343 129,297 36,532 5,914 10,007 447 0 0 0 0 0 9,724 59,532 26,202 15,957 0 444 238 0 0 0 0 0 2,338 7,733,160 820,265 104,712 High risk of Problematic default Total Share in % 204,422 42,564 19,172 161 508 0 0 49 165 0 0 332 5,416,706 1,711,939 549,968 198,660 157,854 150,581 13,750 2,013 406 0 0 723,633 60.7% 19.2% 6.2% 2.2% 1.8% 1.7% 0.2% 0.0% 0.0% 0.0% 0.0% 8.0% 267,373 8,925,510 100.0% trust Group Management report Group accounts Creditworthiness by sector of selected countries The following table illustrates the volume of receivables owed by debtors in the countries of Italy, Ireland, Hungary, and Spain ordered by sectors. There are currently no receivables owed by Greek and Portuguese debtors. Against the backdrop of recent trends on the financial markets the loan, insurance and public authority sectors have been highlighted. Accordingly, the loan and insurance sector accounts for €55.8 million. The credit risk illustrated for Ireland is essentially accounted for by a US group, the financial services subsidiary of which is headquartered in Ireland. Creditworthiness structure by sector of selected countries in €‘000 Sectors Italy Loans and Insurance Public sector Remaining sectors Total Ireland Hungary Spain Greece Portugal Total 42,153 13,662 1 0 0 0 55,816 0 115,701 0 87 0 2,012 0 406 0 0 0 0 0 118,206 157,854 13,749 2,013 406 0 0 174,022 Creditworthiness structure of credit risk by sector The sectoral focus points are like last year in the loan and insurance business, retail clients and production of physical goods. In terms of proportional weight these are followed by the property management, services, public, trade, tourism and construction sectors. The relative share of the other sectors has reduced in comparison with the previous year and is now at 6.5%. All sectors together Loans and Insurance Private Physical goods manufacture Property management Services Public sector Trade Tourism Construction Cable cars Transport and communications Energy-/Water utilities Miscellaneous Total No visible risk of default With comment High risk Problematic of default 1,679,409 1,085,333 1,064,595 825,373 676,920 795,306 510,093 330,202 273,089 256,891 137,168 62,537 36,245 735 84,127 88,160 231,659 148,864 156 38,208 134,132 52,736 4,999 21,274 2,789 12,425 50 30,017 4,365 10,908 20,299 0 4,861 5,777 2,740 0 6,451 32 19,213 7,733,160 820,265 104,712 Total Share in % 458 66,790 40,735 15,310 47,992 74 41,549 29,044 14,891 1,382 3,002 3,887 2,258 1,680,652 1,266,268 1,197,854 1,083,251 894,075 795,537 594,710 499,156 343,455 263,272 167,895 69,244 70,141 18.8% 14.2% 13.4% 12.1% 10.0% 8.9% 6.7% 5.6% 3.8% 2.9% 1.9% 0.8% 0.9% 267,373 8,925,510 100.0% BTV Business Report 2013 Group accounts Creditworthiness by sector total in €‘000 96 |97 In comparison with the previous year, relative decline is to be recorded within private clients as well as in the sectors of physical goods manufacture, construction, cable cars as well as transport and communications. By contrast, the relative share of the credit volumes in the sectors of real estate, services, public sector, trade and tourism increased. Creditworthiness by sector, domestic in €‘000 Domestic sectors Private Property management Services Public sector Physical goods manufacture Loans and Insurance Tourism Trade Construction Cable cars Transport and communications Energy-/Water utilities Miscellaneous Total No visible risk of default With comment High risk Problematic of default 798,413 652,379 546,060 549,114 407,740 425,994 255,750 301,636 203,163 254,377 80,007 13,650 36,126 62,451 157,820 118,656 156 54,479 735 117,091 31,483 51,268 4,999 18,512 2,476 8,217 17,590 5,969 6,828 0 3,534 34 4,827 3,874 2,740 0 6,451 32 7,654 4,524,408 628,343 59,532 Total Share in % 40,486 15,277 33,825 0 30,340 458 27.797 36,288 11,117 1,382 1,512 3,887 2,053 918,940 831,444 705,369 549,271 496,093 427,222 405,466 373,281 268,287 260,758 106,481 20,044 54,050 17.0% 15.3% 13.0% 10.1% 9.2% 7.9% 7.5% 6.9% 5.0% 4.8% 2.0% 0.4% 0.9% 204,422 5,416,706 100.0% High risk Problematic of default Total Share in % Creditworthiness structure by sector, foreign in €‘000 Foreign sectors Loans and Insurance Physical goods manufacture Private Property management Public sector Trade Services Tourism Construction Transport and communications Energy-/Water utilities Cable cars Miscellaneous Total No visible risk of default With comment 1,253,414 656,855 286,920 172,994 246,192 208,457 130,860 74,452 69,926 57,161 48,887 2,514 119 0 33,680 21,677 73,839 0 6,725 30,209 17,041 1,468 2,762 313 0 4,208 16 831 12,426 4,940 0 987 13,470 950 0 0 0 0 11,560 0 10,395 26,304 33 74 5,261 14,167 1,247 3,774 1,491 0 0 204 1,253,430 701,762 347,327 251,807 246,266 221,429 188,707 93,690 75,169 61,414 49,200 2,514 16,091 35.7% 20.0% 9.9% 7.2% 7.0% 6.3% 5.4% 2.7% 2.1% 1.8% 1.4% 0.1% 0.5% 3,208,751 191,922 45,180 62,951 3,508,804 100.0% trust Group Management report Group accounts Creditworthiness structure of credit risk by type of business The share of corporate business clients in the total credit risk volume is 58.0%. Private customers represent a share of 15.5%, the other 26.5% relate to institutional clients and banks. Creditworthiness structure by type of business in €‘000 Types of business Data Corporate clients Total drawn Share in % Provision for risks Percentage of cover Total drawn Share in % Provision for risks Percentage of cover Total drawn Share in % Provision for risks Percentage of cover Retail clients Institutional clients and banks Total Total drawn Share in % Provision for risks Percentage of cover No visible risk of default With comment 4,202,446 81.3% 32,119 0.8% 1,164,910 84.0% 7,293 0.6% 2,365,803 99.9% 6,477 0.3% 700,884 13.6% 19,399 2.8% 118,581 8.6% 3,534 3.0% 799 0.0% 0 0.0% 71,124 1.4% 7,137 10.0% 32,179 2.3% 4,351 13.5% 1,409 0.1% 0 0.0% 196,275 3.8% 94,563 48.2% 71,099 5.1% 32,913 46.3% 0 0.0% 0 0.0% 5,170,730 100.0% 153,219 3.0% 1,386,769 100.0% 48,091 3.5% 2,368,011 100.0% 6,477 0.3% 7,733,160 86.6% 45,889 0.6% 820,265 9.2% 22,933 2.8% 104,712 1.2% 11,488 11.0% 267,373 3.0% 127,475 47.7% 8,925,510 100.0% 207,787 2.3% Creditworthiness structure of credit risk by currency 85.7% (previous year: 82.1 %) of the credit risk volume related to loans in euros. 12.8% were accounted for High risk Problematic of default Total by Swiss Francs (previous year: 15.4 %), the remaining currencies account for 1.5% (previous year: 2.5%) of the volume of receivables. Currency EUR CHF CHF with Swiss customers USD JPY Miscellaneous Total No visible risk of default With comment High risk Problematic of default 6,631,635 642,257 341,067 81,217 25,249 11,735 708,384 72,213 32,418 3,760 3,102 388 65,725 23,250 15,721 17 0 0 7,733,160 820,265 104,712 Total Share in % 246,021 6,300 14,904 34 115 0 7,651,765 744,021 404,109 85,027 28,465 12,123 85.7% 8.3% 4.5% 1.0% 0.3% 0.2% 267,373 8,925,510 100.0% BTV Business Report 2013 Group accounts Creditworthiness structure by currency in €‘000 98 |99 Creditworthiness structure of overdue loans The following charts show a breakdown of overdue, but not written-down financial debts by the number of days overdue and the risk-class assigned. That means the borrower is in arrears in relation to payment or interest or repayment of capital. According to BTV estimates - where the debtors or the available securities are assessed - it is however not correct to establish individual value adjustments. Creditworthiness structure by overdue debts in €‘000 Due date Due date 31 December 2013 31-60 days 61-90 days Total 31 December 2013 31 December 2012 31-60 days 61-90 days Total 31 December 2012 Collateral received BTV has received collateral in the form of mortgages, shares and other securities and other assets. In particular for higher risk classes we ensure that with a reduction in the level of quality of borrower No visible risk of default With comment High risk of default Total 2,518 556 1,377 366 452 869 4,346 1,790 3,074 1,743 1,321 6,137 2,618 316 1,229 2,789 3,238 983 7,084 4,087 2,934 4,018 4,220 11,172 creditworthiness the amount of the collateralisation increases. The lower level of securities in the creditworthiness class ‚bad debt‘ (this category contains clients who have defaulted) is due to securities already having been used. Collateral received in €‘000 Dimension Total drawn Land register collateral Collateral securities Collateral securities Collateral in % No visible risk of default With comment High risk Problematic of default 7,733,160 1,468,800 161,099 594,762 820,265 302,988 33,161 164,711 104,712 41,845 5,697 21,728 267,373 59,965 577 20,248 8,925,510 1,873,597 200,534 801,449 28.8% 61.1% 66.2% 30.2% 32.2% Total trust Group Management report Group accounts Risk structure of businesses with concessions according to credit quality The table below illustrates businesses with concessions structured according to their credit quality. The credit quality is differentiated hereby as follows: In addition for each credit quality, the extent to which the risk provision has been built up is illustrated or the extent of the securities available. Within the risk provisions illustrated in the first three credit rating levels, it concerns portfolio valuation adjustments. The risk provisions shown in the category “bad debt” are value adjustments or reserves. • Not value-adjusted and not bad debt • Not value-adjusted and bad debt • Value-adjusted and bad debt Risk structure of businesses with concessions according to credit quality in €‘000 Values Not value adjusted and not bad debt Total drawn Provision for risks Shares/other Securities Total drawn Provision for risks Shares/other Securities Total drawn Provision for risks Shares/other Securities Total drawn Provision for risks Shares/other Securities Not value-adjusted and bad debt Value-adjusted and bad debt Total No visible risk of default With comment 52,254 412 22,650 0 0 0 0 0 0 52,254 412 22,650 13,003 468 8,377 0 0 0 0 0 0 13,003 468 8,377 Risk structure of businesses with concessions according to type and number/client The following table shows the volume of loans affected by concessions dependent on the type of concessions agreed. Furthermore a breakdown according to the number of concessions granted per borrower within the reporting period is presented. The type of High risk Problematic of default Total 0 0 0 351 0 269 20,136 6,340 6,359 20,487 6,340 6,628 71,304 1,680 32,686 351 0 269 20,136 6,340 6,359 91,792 8,020 39,314 6,047 800 1,659 0 0 0 0 0 0 6,047 800 1,659 capital repayment was adjusted for the largest section of the volumes affected by concessions.. It hereby concerns a volume of loans to the tune of €77.6 million or 84.6%. With regard to €14.1 million or 15.4% there was a reduction of the interest payments to be made. Risk structure of businesses with concessions according to type and number/client in €‘000. Type of concession Number of concessions/client No visible risk of default With comment High risk of default Problematic Total Capital repayment was adjusted 1 2 3 1 50,834 1,420 0 0 11,242 1,609 0 152 6,007 40 0 0 5,160 0 1,377 13,951 73,242 3,069 1,377 14,103 52,254 13,003 6,047 20,487 91,792 Interest payment to be made was reduced Total Group accounts Credit quality BTV Business Report 2013 100 |101 Risk structure of businesses with concessions according to segments Concessions the were particularly made regarding loans to corporate clients. Risk structure of businesses with concessions according to segments in €‘000. Segment No visible risk of default With comment Corporate clients Retail clients 37,826 14,428 9,717 3,286 5,586 461 19,842 645 72,970 18,821 Total 52,254 13,003 6,047 20,487 91,792 Risk structure of businesses with concessions according to economic sectors The volume of loans affected by concessions is distrib- High risk Problematic of default Total uted equally across the economic sectors. A concentration in concessions in specific economic sectors cannot be recognised. Risk structure of businesses with concessions according to economic sectors in €‘000. No visible risk of default With comment Services Tourism Private Physical goods manufacture Property management Construction Trade Transport and communications Loans and Insurance Miscellaneous 20,475 10,056 11,987 1,448 6,925 567 89 686 22 0 1,511 5,508 2,574 448 1,248 159 1,555 0 0 0 2,787 2,093 442 0 1 0 119 586 0 19 1,514 693 645 13,555 462 3,253 364 0 0 0 26,287 18,349 15,649 15,450 8,637 3,979 2,127 1,272 22 19 Total 52,254 13,003 6,047 20,487 91,792 Sector Risk structure of businesses with concessions according to country The following table shows the risk structure of business transactions with concessions sorted by country. The largest part of the volume, with a volume of loans High risk Problematic of default Total amounting to € 71.0 million or 77.4%, concerns borrowers from Austria. Furthermore concessions were made to borrowers in Germany, Switzerland, Italy, the United States and other countries. Risk structure of businesses with concessions according to country in €‘000. No visible risk of default With comment Austria Germany Switzerland Italy USA Miscellaneous 39,332 12,177 745 0 0 0 10,219 1,078 1,547 159 0 0 3,982 0 0 46 0 2,019 17,473 2,864 0 0 150 0 71,006 16,119 2,293 205 150 2,019 Total 52,254 13,003 6,047 20,487 91,792 Country High risk Problematic of default Total trust Group Management report Group accounts Risk structure of businesses with concessions according to segments Businesses, where concessions were made, generated income from interest to the tune of € 2.2 million in the financial year 2013. Risk structure of businesses with concessions according to segments in €‘000. Segment No visible risk of default With comment 737 268 255 74 246 12 577 8 1,815 362 1,005 329 258 585 2,177 Corporate clients Retail clients Total Risk structure for derivatives according to segments The value of receivables from derivatives is calculated according to Section 234 SolvaV (market valuation method) after consideration of netting framework agreements and cash collateral. This results in receiva- High risk Problematic of default Total bles from derivatives in the amount of €62.5 million. €18.8 million or 30.1% of this is related to loans to credit institutions. The loans to corporate clients total €43.3 million or 69.2% and €0.4 million or 0.7% to private clients. Risk structure of derivatives according to segments in €‘000 Segment No visible risk of default With comment Corporate clients Private Institutional clients and banks 33,510 338 18,833 9,396 0 0 262 71 0 89 0 0 43,256 409 18,833 Total 52,681 9,396 333 89 62,498 Risk structure of derivatives according to segments and currency Around 72.2% of the volume amounts to loans High risk Problematic of default Total which are denominated in EUR. 23.2% originate from CHF transactions, the remaining 4.6 % relate to USD and other currencies. Risk structure of derivatives according to segments and currencies in €‘000 Currency Corporate clients EUR CHF USD JPY Miscellaneous EUR CHF EUR USD CHF Miscellaneous Private Institutional clients and banks Total No visible risk of default With comment High risk Problematic of default 24,349 8,766 144 131 120 178 160 16,245 1,918 93 577 3,996 5,400 0 0 0 0 0 0 0 0 0 262 0 0 0 0 71 0 0 0 0 0 89 0 0 0 0 0 0 0 0 0 0 28,696 14,165 144 131 120 249 160 16,245 1,918 93 577 52,681 9,396 333 89 62,498 Total Group accounts Segment BTV Business Report 2013 102 |103 Risk structure of derivatives by country 56.5% of loans come from counterparties in Austria. A further 27.0% relate to German partners. The remainder is distributed among clients in Switzerland, the United States, France and other countries. There are no credit risks from derivatives with regard to Greece, Ireland, Italy, Portugal, Spain and Hungary. Risk structure of derivatives by country in €‘000 No visible risk of default With comment Austria Germany Switzerland USA France Miscellaneous 27,122 15,436 3,476 1,204 916 4,527 7,876 1,371 0 149 0 0 251 82 0 0 0 0 89 0 0 0 0 0 35,338 16,889 3,476 1,353 916 4,527 Total 52,681 9,396 333 89 62,498 Country Risk structure of derivatives by transaction type 63.2% of loans relate to interest swaps, 32.4% to currency derivatives and 4.4% to interest rate High risk Problematic of default Total options. Currently there is no credit risk in relation to derivatives on asset values. Risk structure of derivatives by transaction type in €‘000 No visible risk of default With comment Interest swaps Currency swaps Foreign exchange futures Interest options 34,439 9,056 6,775 2,411 4,649 4,465 0 281 333 0 0 0 47 0 0 42 39,469 13,521 6,775 2,734 Total 52,681 9,396 333 89 62,498 Transaction type High risk Problematic of default Total trust Group Management report Group accounts Market risk The following diagram shows the utilisation of market risk limits at global banking level. Risk capital is assigned to each of the risk types of interest risk, currency exchange rate risk, equity price risk and credit spread risk. The correlations which are inherent in the timelines have a risk-reducing effect. For the interest risk, 15.5% of the respective risk cover capital was allocated to risk capital, while for the categories currency risk and equity price risk a limit of 1.5% was allocated to each. The credit spread risk was quantified for the first time on 30 June 2013 and a a limit of 8.0% was set. When viewed as a whole, this results with regard to the market risk in an increase of the exploitation as well as the allocated risk cover capital. market risk - liquidation approach Amounts in € million Values in % 24.0% 240 200 18.0% 160 12.0% 120 80 6.0% 40 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 151.4 15.1% 134.7 13.7% 124.9 12.3% Group accounts market risk - liquidation approach BTV Business Report 2013 104 |105 Interest rate risk The following diagram shows the utilisation of interest risk limits on the global banking level. The interest risk primarily results from the differences in time periods in the assets/liabilities items in the bank register. A risk capital has been allocated in the amount of 15.5% of the total risk capital since 30 June 2013 to this limit category. The utilisation slightly decreased during the course of 2013 primarily due to the reduction of the duration of the bond portfolio. interest rate risk - liquidation approach Amounts in € million Values in % 18.0% 200 160 12.0% 120 80 6.0% 40 0 0.0% Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital interest rate risk - liquidation approach Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 129.1 13.0% 121.5 12.3% 103.4 10.2% trust Group Management report Group accounts Currency risk The following illustration depicts the risk in comparison to the allocated risk-covering capital and the limit set for this risk category. Here in particular the reduction of the allocated risk capital from 3.0% to 1.5% of the risk cover capital is obvious. The utilisation remains at a constant level thereby which, in turn, takes account of the low significance of this risk category in the generation of income. currency risk - liquidation approach Amounts in € million Values in % 40 3.0% 30 2.0% 20 1.0% 10 0 0.0% Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 9.9 1.0% 7.7 0.8% 5.4 0.5% Group accounts currency risk - liquidation approach BTV Business Report 2013 106 |107 Share price risk The following illustration depicts the risk in comparison to the allocated risk-covering capital and the limit set for this risk category. In this category too, the reduction of the allocated risk capital is visible. Here the total bank limit was reduced from 3.0% to 1.5% of the risk covering capital, as the generation of income from the equity business does not count amongst BTV‘s core activities. Share price risk - liquidation approach Amounts in € million Values in % 40 3.0% 30 2.0% 20 1.0% 10 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 0.0% Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Share price risk - liquidation approach Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 10.7 1.1% 9.6 1.0% 10.5 1.0% trust Group Management report Group accounts Credit spread risk Due to the developments in the financial markets in the past few years, and the resultant requirements on the part of the supervisory authorities, the credit spread risk has gained in significance in the banking landscape. The maintenance of a liquidity book and the associated exposure of these assets in relation to the changes to the credit spreads are of crucial significance for the income of banks. From this perspective, since 30 June 2013 the credit spread risk is explicitly quantified and limited to 8.0% of the risk covering capital. The development of the utilisation has since shown a stable picture, which, in turn, is due to a slight relaxation of the financial markets in the last six months of 2013. Credit spread risk - liquidity approach Amounts in € million Values in % 10.0% 120 100 8.0% 80 6.0% 60 4.0% 40 2.0% 20 0 0.0% Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 68.8 6.8% 65.3 6.5% 64.5 6.3% Group accounts Credit spread risk - liquidity approach BTV Business Report 2013 108 |109 Liquidity risk Through the new design of the ICAAP within BTV, there were also changes in the calculation of the liquidity risk. Through factoring in the liquidity buffer costs the utilisation has increased since 1 July 2013, however never reaching more than 75.0% of the limit. Liquidity risk - liquidation approach Amounts in € million Values in % 3.0% 40 30 2.0% 20 1.0% 10 0 0.0% Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Liquidity risk - liquidation approach Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 14.6 1.5% 9.8 1.0% 12.7 1.2% trust Group Management report Group accounts Operational risk The calculation of the operational risk is made annually. Therefore, the absolute utilisation remains constant throughout the year. The relative utilisation on the other hand varies depending on the risk cover capital available at the time. In order to guarantee a closed circuit process and the quality of the implemented control loop - risk identification, risk quantification and risk management - decision-makers are kept informed on a continuous basis by a quarterly report on the trend in operational risk (loss events incurred) and the measures taken and their ongoing monitoring. Operational risk – liquidation approach Amounts in € million Values in % 50 4.0% 40 3.0% 30 2.0% 20 1.0% 10 0 Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 0.0% Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 26.1 2.7% 26.1 2.6% 26.1 2.6% Group accounts operational risk – liquidation approach BTV Business Report 2013 110 |111 Macroeconomic risk The macroeconomic risk has been quantified since 30 June 2013 and is limited to 7.0% of the risk cover capital. This primarily takes account of the development, that the risk-bearing capacity condition needs to be maintained also in economically difficult periods such as, for instance, during a strong economic downturn. Herewith, the quantifying takes place on a quarterly basis by means of the Group bank stress tests carried out, which are also based on macroeconomic scenarios. macroeconomic risks - liquidation approach Amounts in € million Values in % 8.0% 100 80 6.0% 60 4.0% 40 2.0% 20 0 0.0% Jan 13 Feb 13 March 13 April 13 May 13 Qualifying RCC / Absolute limit June 13 July 13 Aug 13 Sept 13 Oct 13 Nov 13 Dec 13 Utilisation in € million Limit as % of RCC (right-hand scale) Utilisation as % of RCC (right-hand scale) RCC = risk cover capital macroeconomic risk - liquidation approach Utilisation in € million Utilisation in % of risk cover capital Maximum Average Year-end 51.1 5.1% 47.0 4.7% 45.4 4.5% trust Group Management report Group accounts Further developments in 2013 and outlook for 2014 In particular, the following processes where further developed and recently introduced: • The reworking of the methods for calculating the risk cover capitals (liquidation and going concern approach). • Development of a model to quantify the credit concentration risk which is due to a high degree of commitment to a specific customer or a commercial entity. • Further development of the core calculations to quantify the risk of the borrower defaulting and investment risk. • Expanding the process to quantify the market risk. The historical value-at-risk model now also takes into consideration credit spread risks for BTV‘s assets in securities held on its own behalf. • Integration of the macroeconomic risk as an individual risk category in the risk-bearing capability calculation. Furthermore, the focus of the overall Group banking management was on the implementation of the package of measures from the regulations of supervisory law through the Capital Requirement Regulation (CRR) and the Capital Requirement Directive (CRD IV). It is here in particular that the operationalisation of the overall Group banking management with regard to the new capital requirements as well as complying with the liquidity core figures from Basel III should be mentioned in this context. Perspective for 2014 Investing, not speculating - that is always been BTV‘s philosophy. This ideology is confirmed through the success of the company. In view of this, BTV will also continue in the financial year 2014 with its conservatively selected risk strategy and is planning to expand the core capital. BTV views the quality of its management instruments and its human capital as central success factors in this loop. Against this backdrop, the existing management instruments will be further enhanced in 2013 and the already high level of knowledge reinforced by targeted top-class training. Furthermore validations of the risk measuring systems are planned. Within credit risk, validation of the rating systems is being carried out here. This is being divided up into a quantitative and qualitative section. The qualitative validation, on the one hand, comprises all validation processes in which statistical core values (selectivity, stability and calibration) of the rating process are determined and interpreted using an empirical database. The qualitative validation, on the other hand, has the task of ensuring the applicability and the correct use of the quantitative methods in practice. Within the market and liquidity risk, a validation of the interest or capital commitment of products with nonspecific interest or capital commitments take place. In 2014, in line with the developments in regulatory law, the focus is based on a further development of the stress test methodology. On the one hand, an ICAAP budgeting is being undertaken for different stress scenarios. On the other hand, we are working on the development of reserve stress tests in which, starting with an insolvency case, those factors are investigated which could lead to such an event. As a result, the management will be enabled to filter those events which present significant risks factors for BTV‘s business model. BTV Business Report 2013 Group accounts Further developments in 2013 2013 was strongly characterised by the further development of the management instruments. BTV‘s ICAAP was especially at the heart of the development. Within the ICAAP, on the one hand, the methods for calculating the risk cover capital were refined (liquidation and going concern approach), on the other hand, existing processes for quantifying the risks where further developed or new processes were introduced to quantify the risks. 112 |113 Notes to the Balance Sheet - Other and supplementary notes 36 Other details in €‘000 a) Non interest-bearing loans Assets deposited as guarantees: Debenture bonds and other fixed-interest securities Loans to credit institutions Loans to clients b) Assets deposited as guarantees 31 December 31 December 2013 2012 147,223 153,747 2,006,389 31,590 960,596 2,998,575 1,914,903 45,348 818,475 2,778,726 11,671 221,610 118,674 351,955 12,930 58,750 162,345 234,025 8,900 42,328 20,560 71,788 8,900 47,583 21,923 78,406 Foreign currency volumes Receivables Liabilities e) Foreign currency volumes 1,396,162 831,995 1,778,894 1,156,924 Foreign volumes: Foreign assets Foreign liabilities f) Foreign volumes 3,509,411 2,119,290 3,505,820 2,160,146 Trust loans: Loans to clients Trust liabilities: Liabilities to credit institutions Liabilities to clients g) Trust business 61,173 61,173 61,773 41,036 20,737 56,539 56,539 56,539 34,264 22,275 h) Genuine repurchase agreements 871,125 867,585 225,239 1,097,790 1,323,029 256,523 832,496 1,089,019 Liabilities for which collateral was transferred: Trust fund deposits Bonds issued Liabilities to credit institutions c) Liabilities for which collateral was transferred Subordinated assets: Loans to clients Debenture bonds and other fixed-interest securities Equities and other variable-interest securities d) Subordinated assets Performance guarantees and credit risks: Performance guarantees Credit risks i) Performance bonds and credit risks trust Group Management report Group accounts The European Investment Bank (EIB) refinanced investment loans for clients amounting to €5,238,000. “Available for Sale”, €135,237,000 in the fair value option and €860,403,000 were in the category “Held to Maturity”. The associated liabilities are shown under liabilities to credit institutions and liabilities to customers. The utilisation on 31 December 2013 amounts to €871,125,000. In the context of pension business, securities were transferred to third parties. At 31 December 2013, the total market value was €1,959,405,000. Of which €963,765,000 were in the category 36a Fair value hierarchy of financial instruments as at 31 December 2013 Financial assets/debts Effects from settlement agreements Received/issued securities in the form of financial instruments Financial assets/ debts (net) 66,302 66,302 –24,181 –24,181 –3,059 –3,059 39,062 39,062 7,180,273 0 –1,071,136 6,109,137 64,152 7,244,425 –24,181 –24,181 –30,473 –1,101,609 9,498 6,118,635 Financial assets/debts Effects from settlement agreements Received/issued securities in the form of financial instruments Financial assets/ debts (net) 105,374 105,374 –31,579 –31,579 –1,587 –1,587 72,208 72,208 7,207,596 0 –1,069,457 6,138,139 100,089 7,307,685 –31,579 –31,579 –46,141 –1,115,598 22,369 6,160,508 Trading assets - derivatives Total debt Liabilities to Credit institutes and client deposits Trading liabilities – Derivatives Total liabilities Information regarding offsetting of financial instruments as at 31 December 2012 in €‘000 Trading assets - derivatives Total debt Liabilities to Credit institutes and client deposits Trading liabilities – Derivatives Total liabilities Group accounts in €‘000 37 Comfort letters BTV issued the following comfort letters: For Miniaturpark Bodensee GmbH, a comfort letter was issued in favour of the Liebenau foundation for €299,000, as part of the leasing and service contracts. It is not expected that this will be taken up in the near future. BTV Business Report 2013 114 |115 38 notes on transactions with closely related persons As part of normal business activity transactions are concluded with closely related companies and per- sons at normal market terms and conditions. The scope of these transactions is shown below: 38a Emoluments and loans to members of the Board of Directors and the Supervisory Board The loans and advances granted to the members of the Board of Directors amounted to a total volume at the end of 2013 of €350,000 (previous year: €87,000). Loans of €42,194,000 are due from members of the Supervisory Board (previous year: €42,692,000). The interest rates and other conditions (maturity and collateral) are in line with the market. During the current financial year, members of the Board of Directors made loan repayments of (previous year: €69,000). Members of the Supervisory Board made loan repayments during 2013 of €48,000 (previous year: €51,000). During the financial year 2013, loans were granted to persons and companies close to members of the Supervisory Board at normal market interest rates and under normal market conditions. In the reporting year, remuneration of the Board of Directors amounted to €1,693,000 including severance pay (previous year: €1,338,000), the pension payments to former members of the Board of Directors amounted to €589,000 (previous year: €570,000). During the financial year, active members of the BTV AG Supervisory Board received annual remuneration for their positions in the amount of €200,000 (previous year: €190,000). 38b Receivables and liabilities to associated, non-consolidated companies and holdings in €‘000 Loans to credit institutions Loans to clients Liabilities to customers Liabilities to credit institutions Liabilities to clients Total liabilities In the context of the profit and loss account, there are earnings of €275,000 (previous year: €415,000) and expenses of €80,000 (previous year: €83,000) 31 December 31 December 2013 2012 0 8,215 8,215 0 3,270 3,270 0 18,531 18,531 0 10,006 10,006 were incurred for transactions with the parent company and its associated companies. trust Group Management report Group accounts 38c Receivables and liabilities to associated, companies and holdings in €‘000 31 December 31 December 2013 2012 Loans to credit institutions Loans to clients Liabilities to customers 105,125 35,897 141,022 80,172 36,204 116,376 Liabilities to credit institutions Liabilities to clients Total liabilities 140,646 1,843 142,489 92,720 5,111 97,831 The fair value of of the companies listed on the stock exchange, which are included according to the equity method was €302 million on the reporting date (previous year: €298 million). The temporary differences under IAS 12.87 on the reporting date amounted to €270 million (previous year: €253 million). The number of shares held by associated companies was 6,702,625 (previous year: 6,702,625 shares). 38d The at-equity valued associated companies showed the following values at the balance sheet date in €‘000 assets Liabilities Earnings Profit/loss over the period 38e The associated companies valued at continued acquisition costs showed values at the balance date of in €‘000 assets Liabilities Earnings Profit/loss over the period The last available yearly financial statement was used as the basis for the calculation of the values in tables 38d and 38e. 31 December 31 December 2013 2012 24,672,249 22,538,948 984,367 162,522 24,575,827 22,575,791 1,078,426 154,758 31 December 31 December 2013 2012 67,939 29,302 57,415 –276 65,900 26,297 52,495 1,438 Group accounts In the context of the profit and loss account, there are earnings of €1,207,000 (previous year: €1,763,000) and expenses of €780,000 (previous year: € 1,015,000) were accrued for transactions with the parent company and its associated companies. BTV Business Report 2013 116 |117 39 Total volume of not yet transacted derivative financial products Total volume of not yet transacted derivative financial products as at 31 December 2013: in €‘000 Contract volume / residual terms Interest swaps Purchase Sale Interest rate options Purchase Sale Interest rate contracts, total < 1 year 1- 5 years 221,169 1,063,618 110,923 420,797 110,246 642,821 54,808 197,033 27,404 98,659 27,404 98,374 275,977 1,260,651 Currency swaps Purchase Sale Foreign exchange futures FX Swaps Total currency exchange rate contracts 17,500 8,750 8,750 37,116 921,960 976,576 erivate trades relating to D securities and other derivatives Purchase Sale Trades relating to securities and other derivatives Total Total bank register positive negative < 1 year 1,490 –1,486 0 –1,486 0 1,490 185 –185 183 –2 2 –183 1,675 –1,671 Market values positive negative 1- 5 years 37,135 –35,197 4 –34,735 –462 37,131 407 –410 399 –6 8 –404 37,542 –35,607 positive negative > 5 years 19,537 –5,344 118 –4,991 19,419 –353 1,078 –986 778 –198 300 –788 20,615 –6,330 > 5 years 482,666 97,443 385,223 131,760 65,880 65,880 614,426 Total 1,767,453 629,163 1,138,290 383,601 191,943 191,658 2,151,054 48,536 24,268 24,268 4,358 0 52,894 12,186 5,300 6,886 0 0 12,186 78,222 38,318 39,904 41,474 921,960 1,041,656 1,943 0 1,943 336 5,506 7,785 –1,909 –1,909 0 –1,006 –7,056 –9,971 7,674 0 7,674 3 0 7,677 –7,564 –7,564 0 –160 0 –7,724 1,291 0 1,291 0 0 1,291 –1,619 –1,619 0 0 0 –1,619 26,000 16,000 5,000 47,000 814 0 554 0 60 0 0 26,000 26,000 0 16,000 16,000 0 5,000 5,000 0 47,000 47,000 0 814 814 0 0 0 0 554 554 0 0 0 0 60 60 0 0 0 1,278,553 1,329,545 631,612 3,239,710 10,274 –11,642 45,773 –43,331 21,966 –7,949 Coupon swap options – trading book Purchase Sale Coupon swap – trading book Purchase Sale Interest rate contracts, total 0 0 0 0 0 0 0 15,383 7,171 8,212 0 0 0 15,383 34,735 17,022 17,713 0 0 0 34,735 50,118 24,193 25,925 0 0 0 50,118 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8 8 0 0 0 0 8 –11 0 –11 0 0 0 –11 303 303 0 0 0 0 303 –315 0 –315 0 0 0 –315 erivate trades relating to D securities and other derivatives Purchase Trades relating to securities and other derivatives Total Total trading book 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 15,383 34,735 50,118 0 0 8 –11 303 –315 Non-transacted derivatives Total financial instruments 1,278,553 1,344,928 666,347 3,289,828 10,274 –11,642 45,781 –43,342 22,269 –8,264 trust Group Management report Group accounts Total volume of not yet transacted derivative financial products at 31/12/2012: Interest swaps Purchase Sale Interest rate options Purchase Sale Interest rate contracts, total Currency swaps Purchase Sale Foreign exchange futures 1 FX Swaps 1 Total currency exchange rate contracts erivate trades relating to D securities and other derivatives Purchase Sale Trades relating to securities and other derivatives Total Total bank register Coupon swap options – trading book Purchase Sale Coupon swap – trading book Purchase Sale Interest rate contracts, total erivate trades relating to D securities and other derivatives Purchase Trades relating to securities and other derivatives Total Total trading book Non-transacted derivatives Total financial instruments Contract volume / residual terms < 1 year 1- 5 years 178,477 1,302,856 39,357 598,948 139,120 703,908 14,542 251,684 7,271 125,842 7,271 125,842 193,019 1,554,540 > 5 years 470,853 184,261 286,592 156,648 78,324 78,324 627,501 Total 1,952,187 822,567 1,129,620 422,874 211,437 211,437 2,375,061 positive negative < 1 year 1,701 – 865 0 – 865 1,701 0 0 0 0 0 0 0 1,701 – 865 2,702 – 2,680 0 – 2,680 2,702 0 330 –1,003 3,177 –9,990 6,209 –13,673 18,500 0 18,500 46,308 1,524,529 1,589,337 47,500 0 47,500 7,464 0 54,964 24,933 11,660 13,273 0 0 24,933 90,933 11,660 79,273 53,772 1,524,529 1,669,234 23,461 51,300 0 74,761 389 20,100 3,361 23,461 0 51,300 51,300 0 0 0 20,100 54,661 74,761 298 91 389 1,805,817 1,660,804 652,434 4,119,055 Market values positive negative 1- 5 years 56,824 – 53,336 0 – 53,335 56,824 – 1 1,198 – 1,185 1,116 – 70 82 – 1,115 58,022 – 54,521 positive negative > 5 years 25,184 – 23,150 0 – 23,150 25,184 0 931 – 803 517 – 286 414 – 517 26,115 – 23,953 6,632 0 6,632 0 0 6,632 – 6,432 – 6,432 0 –224 0 –6,656 4,721 0 4,721 0 0 4,721 – 4,945 – 4,945 0 0 0 –4,945 0 1,674 0 0 0 0 0 0 0 1,674 1,674 0 0 0 0 0 0 0 0 0 8,299 –14,538 66,328 –61,177 30,836 –28,898 678 82 596 0 0 0 678 8,417 4,186 4,231 1,728 1,728 0 10,145 45,721 22,464 23,257 0 0 0 45,721 54,817 26,732 28,085 1,728 1,728 0 56,545 0 0 0 0 0 0 0 – 1 0 – 1 0 0 0 – 1 0 0 0 0 0 0 0 0 0 0 – 12 – 12 0 – 12 205 205 0 0 0 0 205 – 209 0 – 209 0 0 0 – 209 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 678 10,145 45,721 56,545 0 – 1 0 – 12 205 – 209 1,806,495 1,670,949 698,155 4,175,600 Group accounts in €‘000 8,299 –14,539 66,328 –61,189 31,041 –29,107 1 Previous year‘s values adjusted BTV Business Report 2013 118 |119 The trading volume is divided by the type of underlying financial instrument into the categories of interest rate, currency rate and security related trades. The selected subdivision of the volumes by time to maturity concords with international recommendations, as does the classification into interest rate, currency rate and security based trades. At the end of 2013, BTV only had OTC (over the counter) trades on its books. The derivative instruments held for non-trading purposes are mainly represented by interest rate contracts primarily requested by customers. Alongside interest swaps customers also asked for cross-currency swaps and interest rate options. BTV closes off these positions with back-to-back transactions with other credit institutions and does not carry any risk on its own book. BTV itself uses primarily interest rate swaps to manage the overall bank rate risk. For management of currency rate risks BTV mainly uses foreign exchange futures and Derivatives fair value (as part of fair value hedges) in €‘000 Derivatives in fair value hedges currency swaps. In the reporting year, the foreign exchange futures and FX swaps are presented for the first time separately and the comparative figures were adjusted. The securities-related transactions relate solely to issued structured investment products. The options required for these were bought in through third-party banks. The group uses fair value hedge accounting predominantly through interest rate swaps, in order to hedge against changes in the fair values of fixed-income financial instruments due to movements in market interest rates. The fair values of the hedging instruments are classified under assets in the other assets and classified as liabilities in the other liabilities. The following table shows the current fair market value of derivatives, which are held as part of fair value hedges: Other Assets 2013 12,461 Other Other Assets liabilities 2012 2013 6,237 1,776 Other liabilities 2012 9,958 trust Group Management report Group accounts 40 fair value hierarchy of financial instruments which are valued at fair value This hierarchy reflects the significance of the input data used for the valuation and is classified as follows: The allocation of certain financial instruments to the categories requires a systematic assessment, especially if the valuation is based on both observable as well as unobservable market parameters. The instrument classification may also change over time in consideration of changes to the market parameters. Quoted prices in active markets (Level 1): This category contains equity, corporate bonds and government lending listed on major exchanges. The fair value of financial instruments traded in active markets is calculated on the basis of quoted prices, in so far as these represent prices applied within the context of regular and current transactions. For securities and other investments which are valued at fair value, the following valuation processes are applied: An active market must fulfil cumulatively the following conditions: Level 2 Securities which are not traded in an active market are valued by means of the discounted cash flow method. This means that the future projected cash flows are discounted by means of suitable discount factors in order to calculate the fair value. The discount factors contain both the credit curve without credit risk as well as the credit spreads which follow the credit rating and the rank of the issuer. The interest curve for discounting contains hereby securities account, money-market futures and swap rates as observable on the market. The calculation of the credit spread follows a 3-step process: • The products traded on the market are homogenous, • normally willing contractual buyers and sellers can be found any time and • prices are available to the public. A financial instrument is seen as listed on an active market if its prices are available easily and regularly from a stock exchange, a trader or broker, an industry group, a price service agency or a supervisory authority and these prices represent actual and regularly occurring market transactions. Valuation procedure through observable parameters (Level 2): This category includes OTC derivative contracts, receivables and issued debt securities of the Group classified at fair value. Valuation procedures through significant unobservable parameters (Level 3): The financial instruments in this category show input parameters which are based on unobservable markets. Level 1 The fair value is derived from the transaction prices as traded on the stock exchange. 1) If there is for the issuer a bond of the same rank and of the same remaining term which is actively traded on the market, this credit spread is used. 2) if there is no comparable bond which is actively traded on the market, the credit default swap spread (CDS spread) with a similar term is applied. 3) If there is neither a comparable bond traded on the market nor an actively traded CDS, then the credit spread from a comparable issuer is applied (level 3). This approach is currently not being used at the BTV group. Group accounts The financial instruments reported at fair value are classified at fair value in the three tier valuation hierarchy as follows. BTV Business Report 2013 120 |121 Level 3 The accompanying current values of the mentioned financial assets in the third stage where determined in accordance with generally recognised valuation processes. Significant parameters are the depreciation rate as well as long-term success and capitalisation values with consideration of the experience of the management as well as knowledge of the market conditions of the specific industry. The issues are categorised at level 2 and the valuation takes place in accordance with the following process: Level 2 The own issues are not subject to active trade on the capital market. Instead they are retail issues and private placements. The valuation consequently takes place by means of a discounted cash flow valuation model. This is based on an interest curve based on money market interest rates and swap interest as well as BTV‘s credit spreads. The credit spreads align themselves with the spreads that are payable at the time for an interest rate hedging transaction (interest spread on swap). The derivatives are also categorised at level 2. The following valuation processes are applied: Level 2 Derivative financial instruments are divided into derivatives with a symmetrical payment profile as well as derivatives with an asymmetrical payment profile. At BTV, derivatives with a symmetrical payment profile contain interest derivatives (interest swaps and interest rate forwards) and foreign currency derivatives (FX Swaps, cross currency swaps and FX outright transactions). These derivatives are calculated by means of the discounted cash flow method which is based on money market interest rates, money market futures-interest rates, swap interest rates as well as basis spreads which can be observed continually on the market. At BTV, derivatives with an asymmetrical payment profile contain interest derivatives (caps and floors). The calculation of the fair value occurs here by means of the Black-76-Option price model. All inputs are either completely directly observable on the market (money market rates, money market futures- interest rates as well as swap interest rates) or derived from input factors observable on the market (caps / floor volatilities implicitly deducted from option prices). The following tables show the fair value valuation methods used in order to determine the fair value of the balance sheet financial instruments. trust Group Management report Group accounts Fair value hierarchy of financial instruments which are valued at fair value as at 31 December 2013 in €‘000 Prices listed in active markets Valuation methods based on market data Valuation methods not based on market data Level 1 Level 2 Level 3 Financial assets stated at fair value Trading portfolio securities Positive market values from derivative financial instruments Assets classified at fair value Financial assets available for disposal Overall financial assets classified at fair value 0 0 129,100 891,804 1,020,904 0 77,401 25,822 127,321 230,544 0 0 301 232,064 232,365 Financial liabilities stated at fair value Negative market values from derivative financial instruments Liabilities classified at fair value Overall liabilities classified at fair value 0 0 0 62,883 554,796 617,679 0 0 0 Prices listed in active markets Valuation methods based on market data Valuation methods not based on market data Fair value hierarchy of financial instruments which are valued at fair value as at 31 December 2012 in €‘000 Level 2 Level 3 0 0 149,297 872,072 1,021,369 0 105,495 53,969 83,225 242,689 0 0 0 0 0 Financial liabilities stated at fair value Negative market values from derivative financial instruments Liabilities classified at fair value Overall liabilities classified at fair value 0 0 0 105,354 557,549 662,903 0 0 0 Group accounts Level 1 Financial assets stated at fair value Trading portfolio securities Positive market values from derivative financial instruments Assets classified at fair value Financial assets available for disposal Overall financial assets classified at fair value BTV Business Report 2013 122 |123 Pur- Sales, Transfer Transfer Currency December Movements in level 3 of December Success Success 2013 in from chases repayfinancial instruments 2012 in profit from conversion ments Level 3 level 3 other assessed at fair value in €‘000 and loss operating income Trading portfolio securities Positive market values from derivative financial instruments Assets classified at fair value 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 307 0 0 0 608 0 0 301 Financial assets available for disposal 0 0 0 0 0 232,064 0 0 232,064 Overall financial assets classified at fair value 0 307 0 0 0 232,672 0 0 232,365 Movements between level 1, level 2 and level 3 The proportion of assets at level 2 changed through re-categorisation from level 1 to level 2 during 2013 by €9,723,000. The reclassification is the result of a reduction in activities in certain markets. In 2013, securities classified at fair value in the amount of €608,000 as well as financial assets available for sale in the amount of €232,064,000 were reclassified from level 2 to level 3, as no corresponding comparative values were available. 41 Fair Value of financial instruments, which are not valued at fair value In the following table for each balance sheet item the fair market value is compared to the book value. The market value is the amount, which in an active market could be raised from the sale of a financial instrument or which would need to be paid to make an equivalent purchase. Assets in €‘000 Cash reserves Loans to credit institutions Loans to clients Financial assets – held to maturity Liabilities in €‘000 Liabilities to credit institutions Liabilities to clients Securitised debt Subordinated capital For positions without a contractually fixed term the relevant book value was applied. If no market prices exist, then generally accepted valuation models were applied, in particular analysis using discounted cash flow and the option price model. Fair value Book value Fair value Book value 31 December 31 December 31 December 31 December 2012 2013 2012 2013 229.545 229.545 109,068 109,068 323,088 321,850 470,595 467,009 6,881,828 6,404,543 6,893,801 6,387,467 875,006 846,262 835,193 787,509 Fair value Book value Fair value Book value 31 December 31 December 31 December 31 December 2012 2013 2012 2013 1,744,778 1,752,704 1,815,028 1,812,496 5,431,697 5,427,569 5,425,417 5,395,099 467,988 478,781 342,923 353,078 253,086 254,756 275,879 277,138 trust Group Management report Group accounts Level 1 For securities which were assigned to the accounting category ‚held to maturity‘ (HtM), the fair value is calculated from the price created on the market. Level 2 For securities which cannot be valued through prices created on the market (mostly regarding securities traded on stock exchanges and on functioning markets), the fear value is determined in accordance with the discounted cash flow method. This means that the future projected cash flows are discounted by means of suitable discount factors in order to calculate the fair value. In this case, adequate credit spreads per bond issuer are flowing in. The credit spread is primarily derived for illiquid securities from credit default swaps. If no credit default swap spread is available, the calculation of the credit spread is made via comparable financial instruments from comparable issuers available on the market. Furthermore, external valuations by third parties are also taken into consideration which however have indicative character at any rate. Level 3 At level 3, the fair value calculation takes place via models, whereby a part of the input parameters contains data not observable on the market and, 42 Fair value hierarchy of financial instruments, which are not valued at fear value as at 31 December 2013 in €‘000 Financial assets not valued at fair value Loans to credit institutions Loans to clients Financial assets held until maturity Overall financial assets not valued at fair value Financial liabilities not valued at fair value Liabilities to credit institutions Liabilities to clients Securitised debt Subordinated capital Overall liabilities not valued at fair value consequently, are based on assumptions which are made within the bank. This primarily effects nonsecuritised loans to customers and banks which are valued ‚at cost‘. Herewith, for the fair value calculation the underlying credit spread per counter party is normally not known and also cannot be derived from the market. Liabilities Level 2 For liabilities which are not accounted for at fair value, the fair value is determined according to the discounted cash flow method. This means that the future projected cash flows are discounted by means of suitable discount factors in order to calculate the fair value. In the case of securitised liabilities, BTV‘s credit spread is used which orientates itself with the spreads of bond issues payable at the time. Level 3 In the same way as the non-securitised loans, the non-securitised liabilities to customers and banks are also components of level 3. These products are also generally not valued at market value. The creation of a fair value also takes place by means of the discounted cash flow method whereby the credit spread remains disregarded here. Prices listed in active markets Valuation methods based on market data Valuation methods not based on market data 0 0 829,821 829,821 0 0 45,186 45,186 323,088 6,881,828 0 7,204,916 0 0 0 0 0 0 0 467,988 253,086 721,074 1,744,778 5,431,697 0 0 7,176,475 Group accounts assets BTV Business Report 2013 124 |125 43 Term to maturity breakdown Assets as at 31 December 2013 due daily in €‘000 < 3 months 3 Month – 1 year 118,768 4,975 424,232 1,009,606 5,360 1,214 0 14,600 1- 5 years > 5 years Total 30,634 1,925,176 18,954 132,217 0 1,847,218 1,680 8,105 321,850 6,404,543 27,208 155,223 Loans to credit institutions Loans to clients Trading assets Financial assets - at fair value through profit or loss Financial assets - available for sale 167,473 1,198,311 0 301 72,835 49,127 88,093 610,065 431,069 1,251,189 Financial assets – held to maturity 0 99,992 112,216 333,999 300,055 846,262 1,438,920 697,479 1,230,704 3,051,045 2,588,127 9,006,275 < 3 months 3 Month – 1 year 842,619 559,243 1- 5 years > 5 years Total 94,890 47,800 1,752,704 Total assets Liabilities as at 31 December 2013 in €‘000 Liabilities to credit institutions Liabilities to clients Securitised debt Trading liabilities Subordinated capital Total liabilities Assets as at 31 December 2012 due daily 208,152 2,992,862 0 0 0 1,219,764 32,854 4,378 20,320 591,604 75,169 4,232 86,475 535,333 538,661 11,657 209,651 88,006 233,807 1,176 91,395 5,427,569 880,491 21,443 407,841 3,201,014 2,119,935 1,316,723 1,390,192 462,184 8,490,048 < 3 months 3 Month – 1 year 116,921 79,837 408,752 920,615 937 2,196 0 3,086 1- 5 years > 5 years Total 40,364 1,946,414 28,760 176,214 0 2,250,535 3,433 23,109 467,009 6,387,467 35,326 203,267 due daily in €‘000 Loans to credit institutions Loans to clients Trading assets Financial assets - at fair value through profit or loss Financial assets - available for sale 229,888 861,151 0 858 59,651 36,089 70,777 546,211 398,584 1,111,313 Financial assets – held to maturity 0 33,036 119,734 401,067 233,672 787,509 1,151,548 596,994 1,194,986 3,139,030 2,909,333 8,991,891 due daily < 3 months 1- 5 years > 5 years Total 469,834 952,615 3 Month – 1 year 42,622 276,858 70,567 1,812,496 2,590,634 0 0 0 1,522,226 57,905 10,199 4,899 867,329 193,497 1,312 26,095 377,131 432,230 18,054 314,608 37,778 64,913 1,388 93,618 5,395,099 748,545 30,954 439,220 3,060,468 2,547,844 1,130,855 1,418,881 268,264 8,426,314 Total assets Liabilities as at 31 December 2012 in €‘000 Liabilities to credit institutions Liabilities to clients Securitised debt Trading liabilities Subordinated capital Total liabilities trust Group Management report Group accounts 44 bodies of BTV AG The following members of the Board of Directors and the Supervisory Board were active for BTV during 2013: Chairman Consul Peter Gaugg – Spokesman for the Board Mag. Matthias Moncher, Member of the Board of Directors Gerhard Burtscher, Member of the Board of Directors (from 1 June 2013) Mag. Dietmar Strigl, Member of the Board of Directors (up to 31 May 2013) Supervisory Board Honorary Presidents Honorary Chairman Dr Hermann Bell, Linz Councillor of Commerce i. R. Dr Gerhard Moser (deceased 30 May 2013), Innsbruck Dr Heinrich Treichl, Vienna Chairman Consul Kommerzialrat Chief Executive Dr Franz Gasselsberger, MBA, Linz Deputy Consul Kommerzialrat Chief Executive Business School Graduate Dr Heimo Johannes Penker, Klagenfurt Employee representative Harald Gapp, Chairman of the Central Works Council, Innsbruck Alfred Fabro, Deputy Chairman of the Works Council, Wattens Harald Praxmarer, Deputy Chairman of the Works Council, Neustift im Stubaital Stefan Abenthung, Götzens Birgit Fritsche, Nüziders Bettina Lob, Vils Group accounts Members Mag. Pascal Broschek, Fieberbrunn Dipl.-Ing. Johannes Collini, Hohenems Franz Josef Haslberger, Freising (D) (from 11 May 2012) Univ.-Prof. Dr Waldemar Jud, Graz Dr Dietrich Karner, Vienna RA Dr Andreas König, Innsbruck Consul General “Councillor of Commerce” Business School Graduate Dr Johann F. Kwizda, Vienna Dr Edgar Oehler, Balgach (CH) Director Karl Samstag, Vienna Councillor of Commerce Hanno Ulmer, Wolfurt Government commissioner Government commissioner Privy councillor Dr Erwin Trawöger, Innsbruck Deputy: Privy Councillor Dr Elisabeth Stocker, Innsbruck BTV Business Report 2013 126 |127 45 presentation of holdings as at 31 December 2013 As at 31 December 2013, the company had holdings in at least 20% of the shares in the following companies which are included in the Group accounts and are also insignificant as a whole: name of company and registered office a) Affiliated companies 1. Domestic financial institutions: GS Liegenschaftsverwaltungs GmbH, Vomp 2. Other domestic companies: BTV Beteiligungsholding GmbH, Innsbruck BTV 2000 Beteiligungsverwaltungsgesellschaft m.b.H., Innsbruck Beteiligungsholding 3000 GmbH, Innsbruck Beteiligungsverwaltung 4000 GmbH, Innsbruck Stadtforum Tiefgaragenzufahrt GmbH, Innsbruck Mayrhofner Bergbahnen Aktiengesellschaft, Mayrhofen Freiraum I GmbH, Mayrhofen KM Immobilienservice GmbH, Innsbruck KM Immobilienprojekt IV GmbH, Innsbruck Miniaturpark Bodensee GmbH, Meckenbeuren PV Management GmbH, Innsbruck 5 C3 Logistik GmbH, Innsbruck 3. Other foreign companies: AG für energiebewusstes Bauen AGEB, Staad KM Beteiligungsinvest AG, Staad Total capital holding Direct capital holding 100.00% Equity in Results € million 1 in €‘0002 Date of conclusion 0.8 26 31 December 2013 992 30 November 2013 989 30 November 2013 100.00% 100.00% 100.00% 113.2 63.3 100.00% 100.00% 100.00% 50.52% 100.00% 7.4 4.3 0.0 60.3 39 239 –3 4,093 30 November 2013 30 November 2013 31 December 2013 30 November 2012 0.0 0.0 0.6 0.0 0.0 0.1 –37 –23 –3 789 –78 –69 30 November 2012 31 December 2012 31 December 2012 31 December 2012 31 October 2013 30 September 2013 50.52% 100.00% 100.00% 100.00% 100.00% 100.00% 50.00% 100.00% 100.00% 100.00% 0.2 24.6 34 30 June 2013 794 31 December 2012 trust Group Management report Group accounts name of company and registered office b) Other companies Other domestic companies: Beteiligungsverwaltung Gesellschaft m.b.H., Linz DREI-BANKEN-EDV Gesellschaft m.b.H., Linz 3-Banken Beteiligung Gesellschaft m.b.H., Linz SHS Unternehmensberatung GmbH, Innsbruck Sitzwohl in der Gilmschule GmbH, Innsbruck Process Engineering SMT GmbH, Dornbirn Montafoner Kristberg-Bahn Silbertal Gesellschaft m.b.H., Silbertal Total capital holding Direct capital holding 30.00% 30.00% 30.00% 25.00% 25.71% 32.63% 20.64% 30.00% 30.00% Equity in Results in € million 1 €‘0002 13.7 3.5 19.9 1.0 -0.1 0.1 0.5 Date of conclusion 633 31 December 2013 –64 31 December 2013 –1.422 31 December 2013 448 31 December 2012 21 30 September 2013 43 30 September 2013 66 30 April 2013 1 Equity in the sense of Section 229 of the Austrian Commercial Code (UGB) plus untaxed reserves 2Annual profit/loss after taxes on income, before transfer to reserves or application of results, for fiscal entities and non-limited companies annual profit before taxes. Innsbruck, 5. March 2014 Peter Gaugg Board Spokesperson Mag. Matthias Moncher Member of the Board Gerhard Burtscher Member of the Board Spokesperson for the Board of Directors with responsibility for corporate client business in Vorarlberg, Innsbruck, South Tyrol and Vienna; Corporate and private customer business Southern Germany; Corporate audit, Human resources, Marketing & Communications divisions; Compliance and money laundering. Member of the Board of §Directors with responsibility for risk, process, IT and cost management; The departments for finance and controlling, legal matters and investments and group audit; Compliance and money laundering. Member of the Board, responsible for private client business in Tyrol, Vorarlberg, Vienna and Italy; Corporate client business in Tiroler Oberland and Unterland; Corporate and private customer business in Switzerland; Institutional Clients and Banks, Corporate audit; Compliance and money laundering. Group accounts The Board of Directors BTV Business Report 2013 128 |129 Declaration by the statutory representatives pursuant to Section 82 (4) and 87 (1) BörseG (Stock Exchange Act) We confirm that to the best of our knowledge the group accounts, drawn up in accordance with the statutory accounting standards provides a true picture of the assets, financial and profit situation of the group, that the management report presents the course of business, the results of business activities and the situation of the group in a way which provides a true and fair view of the assets, financial and earnings situation of the group, and that the management report discloses all significant risks and uncertainties to which the group is exposed. We confirm that to the best of our knowledge that the accounts of the parent company, drawn up in accordance with the statutory accounting standards provides a true picture of the assets, financial and earnings situation of the company, that the management report presents the course of business, the results of business activities and the situation of the company in a way which provides a true and fair view of the assets, financial and earnings situation of the company, and that the management report discloses all significant risks and uncertainties to which the company is exposed. Innsbruck, 5. March 2014 The Board of Directors Peter Gaugg Board Spokesperson Mag. Matthias Moncher Member of the Board Gerhard Burtscher Member of the Board Spokesperson for the Board of Directors with responsibility for corporate client business in Vorarlberg, Innsbruck, South Tyrol and Vienna; Corporate and private customer business Southern Germany; Corporate audit, Human resources, Marketing & Communications divisions; Compliance and money laundering. Member of the Board of Directors with responsibility for risk, process, IT and cost management; The departments for finance and controlling, legal matters and investments and group audit; Compliance and money laundering. Member of the Board, responsible for private client business in Tyrol, Vorarlberg, Vienna and Italy; Corporate client business in Tiroler Oberland and Unterland; Corporate and private customer business in Switzerland; Institutional Clients and Banks, Corporate audit; Compliance and money laundering. trust Group Management report Group accounts Report from independent auditors Report on Group Accounts We have audited the attached group accounts for Bank für Tirol und Vorarlberg AG Aktiengesellschaft, Innsbruck, Audited for the financial year from 1 January to 31 December 2013 including the underlying bookkeeping. This group financial statement includes the group balance sheet on 31 December 2013, the group profit and loss statement, the group cash flow statement and the statement of changes in the group equity for the financial year ending 31 December 2013, as well as the notes to the group accounts. Legal representatives‘ responsibility for the group accounts and the book-keeping The legal representatives of the company are responsible for the maintenance of the books for the group as well as for preparing the group accounts, which are to reflect a true picture of the assets, financial and earnings situation of the group, in accordance with the International Financial Reporting Standards (IFRSs), as applied in the EU. This responsibility includes: Design, implementation and enforcement of an internal control system, as required to support creation of the group accounts which present a true picture of the assets, financial and earnings situation of the group, so that these are free of any material misrepresentations, whether due to deliberate or unintentional errors; the choice and application of appropriate accounting policies and valuation methods; the preparation of estimates which appear suitable taking existing circumstances into consideration. Responsibility of the group auditors and description of the type and scope of the legal annual audit Our responsibility consists of issuing an audit opinion on these group financial statements on the basis of our audit. We carried out our audit in accordance with the legal provisions which apply in Austria and the International Standards on Auditing (ISAs) issued by the International Auditing and Assurance Standards Board (IAASB) of the International Federation of Accountants (IFAC). These principles require that we adhere to professional standards and plan and carry out the audit in such a manner that we have sufficient assurance to be able to form an opinion as to whether the group financial statements are free from any material misrepresentation. An audit includes carrying out checks to provide audit evidence of amounts and other information provided in the group financial statements. The choice of audit checks is governed by the duty of judgement on the group account auditors taking into account their assessment of the risk of material misrepresentations being present, whether due to deliberate or unintentional errors. In undertaking this risk assessment, the group accounts auditor must also take into consideration the internal control system, insofar as it affects the creation of the group financial statements and the presentation of a true picture of the assets, financial and earnings situation of the group, in order to determine suitable audit checks to carry out appropriate to the circumstances, but not in order to provide an audit opinion on the effectiveness of the internal controls themselves within the group. The audit also includes an opinion on the appropriateness of the accounting policies and valuation methods applied and all material assessments made by the legal representatives, as well as an evaluation of the overall presentation of the group financial statements. We believe that we obtained sufficient and suitable verification with our audit, so that our audit provides a reasonably sound basis for our audit opinion. Group accounts Audit Certificate BTV Business Report 2013 130 |131 Audit opinion Our audit did not lead to any objections. Based on the results of our audit, in our judgement the group financial statements are in accordance with legal requirements and provide a true and fair view of the assets and financial situation of the group as at 31 December 2013 as well as the earnings position of the group and the group‘s cash flows for the financial year from 1st January up to 31st December 2012 in accordance with International Financial Reporting Standards (IFRSs), as applied in the EU. Opinion on the Group Management Report The group management report is to be audited according to the legal requirements as to whether it is in accordance with the group financial statements and whether the further information in the management report does not provided a misleading picture of the group situation. The audit certificate must also contain an opinion as to whether the consolidated management report is consistent with the consolidated financial statements and whether the data are accurate, pursuant to Section 243a UGB. In our judgement the group management report is consistent with the group financial statements. The data are accurate, pursuant to Section 243a UGB. Innsbruck, 5. March 2014 KPMG Austria AG Auditing and tax advisory company Mag. Ulrich Pawlowski Auditor Mag. Peter Humer, CIA Auditor trust Group Management report Group accounts Report from the supervisory board Both the Working Committee and the Loans Committee of the Supervisory Board have continuously monitored the business events which required its approval. In addition, the auditing committee convened twice and has performed its legally required audit and monitoring tasks to the fullest extent, particularly in relation to the internal control system, the risk management system, the accounting process as well as the corporate governance report. The remuneration committee met as planned on one occasion and fully performed during the financial year the duties assigned to it especially through the Banking Act, especially the passing, auditing and controlling of the principles of the remuneration policy as well as the measuring of the variable remuneration of the Members of the Board. The nomination committee proposed to the plenum of the supervisory board within the framework of a structured appointment process the appointment of Mr Gerhard Burtscher as an additional member of the board which was decided at the meeting of the supervisory board on 21 March 2013. The meetings and decisions of the committees of the supervisory board where reported to the plenum of the supervisory board at the respective subsequent meeting. To sustainably ensure the professional and personal suitability of the members of the supervisory board as well as the management of BTV, the supervisory board has decided on a Fit & Proper Policy and was able to to ascertain during a reconciliation at the fourth session of the supervisory board the fulfilment of the requirements set out therein by the members of the supervisory board. In implementing the Fit & Proper policy, in addition to the information already provided within the framework of the meetings of the supervisory board and its committees, the members of the supervisory board have now also at their disposal specialist options for training and further professional development provided through third party experts. The auditor of the financial statements, KPMG Austria AG Auditor and Accounting Company, Innsbruck, has checked the book-keeping, the individual and the group financial statements as well as the individual and group management reports for the company. The audit conformed to the legal requirements and did not give rise to any objections. The financial statements are accompanied by an unqualified opinion. At its meeting on 21.03.2013 the Auditing Committee examined the individual and group annual accounts and the individual and group management report of the company and also the Corporate Governance report and recommended the findings from the annual accounts to the full meeting of the Supervisory Board, in which regard this was reported to the full meeting of the Supervisory Board accordingly. The Supervisory Board adopts the results of the audit, declares that it is in agreement with the financial statements presented by the Board of Directors including management report and approves the financial statements for 2012 for the company, which are thereby established as required by Section 96 para 4 of the Share Act. Group accounts The Supervisory Board has carried out the tasks required of it by the law and the company statutes while adhering to the regulations of the current version of the Austrian Code of Corporate Governance. The Board of Directors reported regularly on the progress of business and the situation of the company and the group. In particular, the development of the economic environment as well as the implementation of the regulatory specification, emphasis on Basel III, were at the centre and were comprehensively discussed and debated at the meetings of the supervisory board and its committees. During the financial year, the supervisory board convened each quarter, whereby the Board of Directors has also been communicating outside the sessions of the supervisory board and its committees with the supervisory board in particular in relation to significant events. BTV Business Report 2013 132 |133 The Supervisory Board had available to it copies of the Financial Statements and Management Report, drawn up as required by the Austrian company legal requirements. The Financial Statements show at 31st December 2013 a true and fair picture of the capital and financial situation of the Bank für Tirol und Vorarlberg Aktiengesellschaft. A similar view for the time period 1st January up to 31 December 2013 is provided by the attached comments on the earnings situation. The audit carried out by KPMG Austria AG Auditing and Accounting Company, Innsbruck, did not give rise to any objections. The recommendation of the Board of Directors to pay out a dividend of €0.30 per share for the year 2012, i.e. €7,500,000.00 and to carry forward the residual profit is endorsed by the Supervisory Board. Innsbruck, 25 March 2014 The Supervisory Board Dr Franz Gasselsberger, MBA Chairman trust Group Management report Group accounts 2013 2012 2011 2010 2009 9,589 322 6,405 –207 155 9,496 467 6,387 –194 203 9,215 282 6,214 –184 203 8,887 235 5,940 –165 226 8,465 291 5,559 –174 176 1,251 846 334 1,753 5,428 880 408 913 6,716 4,830 1,111 788 319 1,812 5,395 749 439 846 6,583 4,786 1,034 909 297 1,601 5,373 776 479 767 6,628 4,343 1,005 965 277 1,795 4,881 804 483 676 6,168 4,521 867 1,012 253 1,424 4,984 803 473 612 6,260 4,049 2013 2012 2011 2010 2009 Net interest income Loan-loss provisions in the credit business Net commission income Trading income Operating expenses Other operating profit Profit arising from financial assets – at fair value through profit or loss Profit arising from financial assets – available for sale 175.7 –46.9 45.3 1.0 –96.0 –2.3 2.5 164.3 –39.9 42.3 3.2 –92.8 –2.4 7.8 164.6 –37.1 42.5 0.6 –94.8 –1.2 –6.7 146.6 –42.1 43.3 2.8 –90.9 1.8 2.6 131.4 –44.5 40.3 4.5 –94.5 3.4 10.7 2.8 –8.5 –3.2 –1.2 0.1 Profit arising from financial assets – held to maturity –0.0 –3.8 0.0 –1.2 0.0 Annual net profit before tax Group net profit for the year Dividend paid by BTV AG 82.1 64.4 7.5 70.1 60.7 7.5 64.7 53.5 7.5 61.8 49.2 7.5 51.3 47.8 7.5 BALANCE SHEET € million Total assets Loans to Credit Institutions Loans to clients Risk provisions Financial assets at fair value through profit or loss Financial assets - available for sale Financial assets – held to maturity Shares in at-equity valued companies Liabilities to credit institutions Liabilities to clients Securitised debt Subordinated capital Equity Primary funds Volume of securities held in deposit for customers Profit & Loss Statement in € million Group accounts BTV Group - a 5-year overview BTV Business Report 2013 134 |135 equity as defined by BWG (Banking Act) 2013 2012 2011 2010 2009 6,055 964 13.33% 15.93% 480 5,992 995 12.45% 16.61% 516 6,387 935 11.22% 14.63% 424 6,038 853 8.89% 14.13% 370 5,758 800 7.89% 13.90% 340 2013 2012 2011 2010 2009 2.58 9.34% 7.32% 43.3% 26.7% 766 2.44 8.69% 7.52% 44.2% 24.3% 779 2.16 8.96% 7.42% 45.6% 22.5% 790 1.98 9.59% 7.63% 47.2% 28.7% 794 1.92 8.80% 8.20% 53.7% 33.8% 862 37 37 40 41 41 in € million Risk-adjusted assessment basis* Qualifying Equity Core capital ratio in %* Total capital ratio in %* Surplus equity company key indicators Earnings per share in €* Return on Equity before tax Return on Equity after tax Cost/income ratio Risk/earnings ratio Average weighted number of employees (white collar) Number of branches * The basis for assessment and therefore also the calculation of the quotas were changed as can be seen on page 70. The values of the previous years where adjusted. trust Group Management report Group accounts 3 Banks shareholder structure BTV Shareholder structure by VOTING RIGHTS 41.70 % CABO Beteiligungsgesellschaft m.b.H., Vienna 15.10 % BKS Bank AG, Klagenfurt *) 14.69 % 15.12% 10.46 % Widely spread shareholdings 0.40 % BTV Private Foundation Oberbank AG, Linz *) Generali 3 Banken Holding AG, Wien *) 2.53 % Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H., Salzburg *) oberbank by VOTING RIGHTS 32.54 % CABO Beteiligungsgesellschaft m.b.H., Vienna 18.51% BKS Bank AG, Klagenfurt *) 18.51% 5.13 % 19.36 % Minor shareholders 3.74 % Employee holdings 2.21% BTV AG, Innsbruck *) Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H., Salzburg *) Generali 3 Banken Holding AG, Vienna 29.64 % CABO Beteiligungsgesellschaft m.b.H., Vienna 19.54 % Oberbank AG, Linz *) 7.46 % 19.65 % BTV AG, Innsbruck *) UniCredit Bank Austria AG, Vienna Group accounts bks bank by VOTING RIGHTS 12.39 % Minor shareholders 0.33 % BKS-Belegschaftsbeteiligungsprivatstiftung 7.88 % Generali 3 Banken Holding AG, Vienna*) 3.11 % Wüstenrot Wohnungswirtschaft reg. Gen.m.b.H., Salzburg *) Shareholders who form part of the syndicate agreement. BTV Business Report 2013 136 |137 Overview of 3 Banken Group – Group information BKS Bank Profit and loss in € million Net interest income Loan-loss provisions in the credit business Commission income Operating expenses Annual net profit before tax Group net profit for the year Oberbank BTV 2013 2012 2013 2012 2013 2012 146.2 –42.7 45.4 –100.8 45.5 40.6 143.1 –38.6 44.4 –100.8 49.9 43.1 335.6 –70.6 114.6 –231.0 141.7 122.4 312.9 –59.8 108.2 –225.9 135.8 111.2 175.7 –46.9 45.3 –96.0 82.1 64.4 164.3 –39.9 42.3 –92.8 70.1 60.7 6,743.8 4,874.2 4,597.5 1,741.2 813.9 6,654.4 4,794.2 4,362.4 1,797.9 816.6 17,570.9 11,317.1 12,250.4 3,352.1 2,224.4 17,675.1 10,877.0 11,607.9 3,380.1 2,208.8 9,588.5 6,197.4 6,715.9 1,175.8 1,288.3 9,496.4 6,193.0 6,582.9 1,272.9 1,187.8 714.2 11,383.4 6,785.9 688.3 10,674.9 6,312.5 1,421.0 22,787.5 10,537.1 1,342.4 21,558.0 9,950.1 913.1 11,545.8 4,829.9 845.5 11,368.8 4,785.9 4,423.3 707.6 662.5 353.8 326.8 13.92% 16.00% 4,457.9 709.5 630.7 352.9 325.8 13.10% 15.92% 10,734.0 1,824.8 1,320.6 965.8 898.1 12.30% 17.00% 10,481.9 1,762.5 1,245.4 922.8 857.9 11.88% 16.81% 6,055.4 964.4 866.7 512.1 479.9 13.33% 15.93% 5,992.1 995.4 806.0 542.1 516.0 12.45% 16.61% 6.49% 5.79% 54.3% 29.2% 7.48% 6.47% 54.1% 27.0% 10.31% 8.91% 52.1% 21.1% 10.59% 8.67% 53.6% 19.1% 9.34% 7.32% 43.3% 26.7% 8.69% 7.52% 44.2% 24.3% 910 930 2,001 2,020 766 779 56 55 150 147 37 37 Profit & Loss Statement in € million Total assets Loans and advances to clients after loan loss provisions Primary funds of which savings deposits of which securitised debt including Subordinated capital Equity Managed deposits of which customer deposits Equity as defined by BWG in € million Measurement basis Equity of which core capital (Tier 1) Surplus before operational risk Surplus after operational risk Core capital ratio Total capital ratio Company key indicators in % Return on Equity before tax Return on Equity after tax Cost/income ratio Risk/earnings ratio Number of resources Weighted average payroll (white collar), excluding subsidiaries Number of branches Imprint Bank für Tirol und Vorarlberg AG Aktiengesellschaft Stadtforum 1 6020 Innsbruck T +43/5 05 333-0 F +43/5 05 333-1180 SWIFT/BIC: BTVAAT22 Routing no.: 16000 Data processing register: 0018902 Commercial register no.: 32.942w Tax ID: ATU 317 12 304 [email protected] www.btv.at Notes Any reference in the company reports to a person (e.g. he, him) is intended to apply equally to women and men. In the BTV company report there may be slightly differing values between tables or charts. This report contains forward-looking statements relating to the future performance of BTV. These statements reflect estimates which have been made on the basis of all information available to us on the reporting date. Should the assumptions underlying such forward-looking statements prove incorrect, or should risks materialise to an extent not anticipated, actual results may vary from those expected at present. Media owner (Publisher) Bank für Tirol und Vorarlberg AG Stadtforum 1 6020 Innsbruck Design BTV Marketing & Communication (page 1–22) Mag. Barbara Riesner BTV Finanzen & Controlling (pages 23–139) MA Daniel Stöckl-Leitner Mag. Hanna Meraner MA (Ms) Reinhard Auer Design BTV Marketing & Communication Mag. (FH) Nicola Dander Photographs Nicolò Degiorgis (pages 3–5) Sonja Braas (page 8) Lisa Mathis (pages 8 and 10) Wolfgang C. Retter (page 9) DMC 01 Consulting & Development GmbH (design page 9, advertisement page 9) Printing Aristos Druckzentrum GmbH, Hall in Tirol Final version 5. March 2014 BTV Business Report 2013 138 |139 STUTTGART AUGSBURG btv vier länder banK BADENWÜRTTEMBERG BAYERN WIEN MÜNCHEN MEMMINGEN RAVENSBURG WINTERTHUR STAAD KITZBÜHEL BREGENZ SCHWEIZ VBG INNSBRUCK TIROL SÜDTIROL VENETO adresses vorarlberg tiroler oberland and außerfern tiroler unterland innsbruck stadt innsbruck land/ osttirol bludenz Werdenbergerstraße 14 6700 bludenz t +43/(0)5 05 333-0 f +43/(0)5 05 333-6616 [email protected] ehrwald Kirchplatz 21 a 6632 ehrwald t +43/(0)5 05 333-0 f +43/(0)5 05 333-4785 [email protected] innsbruck-dez amraser-see-straße 56 a 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-3923 [email protected] seefeld Klosterstraße 397 6100 seefeld t +43/(0)5 05 333-0 f +43/(0)5 05 333-4253 [email protected] bregenz Kaiserstraße 33 6900 bregenz t +43/(0)5 05 333-0 f +43/(0)5 05 333-6025 [email protected] imst dr.-Pfeiffenberger-str. 18 6460 imst t +43/(0)5 05 333-0 f +43/(0)5 05 333-5125 [email protected] Kirchbichl firmenkunden e3 Wirtschaftspark Kirchbichl europastraße 8 6322 Kirchbichl t +43/(0)5 05 333-0 f +43/(0)5 05 333-5425 [email protected] innsbruck-hötting* schneeburggasse 7 6020 innsbruck völs bahnhofstraße 38 a 6176 völs t +43/(0)5 05 333-0 f +43/(0)5 05 333-3508 [email protected] bregenz vorkloster mariahilfstraße 45 a 6900 bregenz t +43/(0)5 05 333-0 f +43/(0)5 05 333-6117 [email protected] landeck malser straße 34 6500 landeck t +43/(0)5 05 333-0 f +43/(0)5 05 333-5035 [email protected] dornbirn Klostergasse 8 6850 dornbirn t +43/(0)5 05 333-0 f +43/(0)5 05 333-6360 [email protected] reutte untermarkt 23 6600 reutte t +43/(0)5 05 333-0 f +43/(0)5 05 333-4675 [email protected] feldkirch bahnhofstraße 8 6800 feldkirch t +43/(0)5 05 333-0 f +43/(0)5 05 333-6513 [email protected] sölden dorfstraße 31 6450 sölden t +43/(0)5 05 333-0 f +43/(0)5 05 333-5225 [email protected] Götzis im buch 6 6840 Götzis t +43/(0)5 05 333-0 f +43/(0)5 05 333-6725 [email protected] telfs anton-auer-straße 2 6410 telfs t +43/(0)5 05 333-0 f +43/(0)5 05 333-4445 [email protected] Wolfurt unterlinden 23 6922 Wolfurt t +43/(0)5 05 333-0 f +43/(0)5 05 333-6225 [email protected] Kitzbühel vorderstadt nr. 9 6370 Kitzbühel t +43/(0)5 05 333-0 f +43/(0)5 05 333-5673 [email protected] Kufstein oberer stadtplatz 4 6330 Kufstein t +43/(0)5 05 333-0 f +43/(0)5 05 333-5325 [email protected] Mayrhofen hauptstraße 440 6290 Mayrhofen t +43/(0)5 05 333-0 f +43/(0)5 05 333-4915 [email protected] schwaz innsbrucker straße 5 6130 schwaz t +43/(0)5 05 333-0 f +43/(0)5 05 333-4345 [email protected] st. Johann in tirol dechant-Wieshofer-str. 7 6380 st. Johann in tirol t +43/(0)5 05 333-0 f +43/(0)5 05 333-5525 [email protected] Wörgl bahnhofstraße 18 6300 Wörgl t +43/(0)5 05 333-0 f +43/(0)5 05 333-5435 [email protected] innsbruck-mitterweg mitterweg 9 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-4025 [email protected] innsbruckOlympisches Dorf schützenstraße 49 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-3750 [email protected] innsbruck-sonnpark amraser straße 54 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-3654 [email protected] innsbruck-stadtforum stadtforum 1 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-1662 [email protected] innsbruck-Wilten* leopoldstraße 31 a 6020 innsbruck hall in tirol stadtgraben 19 6060 hall in tirol t +43/(0)5 05 333-0 f +43/(0)5 05 333-3250 [email protected] * Only BTV Service zone lienz südtiroler Platz 2 9900 lienz t +43/(0)5 05 333-0 f +43/(0)5 05 333-4832 [email protected] btv headquarters innsbruck head office stadtforum 1 6020 innsbruck t +43/(0)5 05 333-0 f +43/(0)5 05 333-1180 www.btv.at [email protected] business area Private clients t +43/(0)5 05 333-1111 f +43/(0)5 05 333-1181 [email protected] credit management service center t +43/(0)5 05 333-1361 t +43/(0)5 05 333-2101 [email protected] f +43/(0)5 05 333-1377 [email protected] finance & controlling t +43/(0)5 05 333-1430 marketing and f +43/(0)5 05 333-1434 communikation business area t +43/(0)5 05 333-1403 institutional clients and banks [email protected] f +43/(0)5 05 333-1408 t +43/(0)5 05 333-1204 corporate audit [email protected] f +43/(0)5 05 333-1206 t +43/(0)5 05 333-1534 [email protected] f +43/(0)5 05 333-1540 [email protected] vienna Germany switzerland btv leasing albertinaplatz firmenkunden tegetthoffstraße 7 1010 Wien t +43/(0)5 05 333-8723 f +43/(0)5 05 333-8761 [email protected] Bavaria staad hauptstrasse 19 9422 staad t +41/71/85 810-10 f +41/71/85 810-11 (Privatkunden) f +41/71/85 810-12 (firmenkunden) [email protected] btv stadtforum 6020 innsbruck t +43/(0)5 05 333-2028 f +43/(0)5 05 333-8869 [email protected] www.btv-leasing.com albertinaplatz Privatkunden tegetthoffstraße 7 1010 Wien t +43/(0)5 05 333-8744 f +43/(0)5 05 333-8763 [email protected] business area corporate clients t +43/(0)5 05 333-1301 f +43/(0)5 05 333-1302 [email protected] augsburg nagahama-allee 75 86153 augsburg t +49/821/59 980-8 f +49/821/59 980-7144 (Privatkunden) f +49/821/59980-7111 (firmenkunden) [email protected] memmingen flach villa buxacher straße 1 87700 memmingen t +49/8331/92 77-8 f +49/8331/92 77-7044 [email protected] münchen neuhauser straße 5 80331 münchen t +49/89/255 44 730-8 f +49/89/255 44 730-7568 [email protected] Baden-Württemberg ravensburg /Weingarten franz-beer-straße 111 88250 Weingarten t +49/751/56 116-0 f +49/751/56 116-7244 [email protected] stuttgart industriestraße 4 70565 stuttgart (vaihingen) t +49/711/787 803-8 f +49/711/787 803-7468 [email protected] bregenz Kaiserstraße 33 6900 bregenz t +43/(0)5 05 333-6006 f +43/(0)5 05 333-6075 Wien albertinaplatz tegetthoffstraße 7 1010 Wien t +43/(0)5 05 333-8818 f +43/(0)5 05 333-8869 btv leasing schweiz aG staad hauptstrasse 19 9422 staad t +41/71/85 810-74 f +41/71/85 810-12 Winterthur zürcherstrasse 46 8400 Winterthur t +41/52/20 40 450 f +41/52/20 40 452 human resources t +43/(0)5 05 333-1464 f +43/(0)5 05 333-1465 [email protected] legal and corporate investments t +43/(0)5 05 333-1501 f +43/(0)5 05 333-1508 [email protected] btv leasing deutschland Gmbh Geschäftsstelle münchen neuhauser straße 5 80331 münchen t +49/89/255 44 730-7542 f +49/89/255 44 730-7541 augsburg nagahama-allee 75 86153 augsburg t +49/821/59 980-7170 f +49/821/59 980-7166 ravensburg /Weingarten franz-beer-straße 111 88250 Weingarten t +49/751/56 116-7231 f +49/751/56 116-7244 stuttgart industriestraße 4 70565 stuttgart (vaihingen) t +49/711/78 78 03-7450 f +49/711/78 78 03-7459