the activity report 2013
Transcription
the activity report 2013
Activity Report 2013-2014 International Social Tourism Organisation A fair and sustainable tourism for all Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Table of contents Foreword 3 1. The institutional life 4 2. Activities of ISTO 8 3. Regional sections 15 Conclusion 21 Appendix 22 Photo credits : Office du Tourisme de Maine, ISTO, IMSERSO, Westtoer, MS Bah 2 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Foreword This activity report covers the period between the General Assembly held in Blankenberge, Belgium, on 1 October 2013, and the upcoming General Assembly to be held in São Paulo on 8 October 2014. During this period of time, the most significant events for ISTO include the 7th European Social Tourism Forum in Blankenberge, the celebration of ISTO's 50th anniversary at the European Parliament in Brussels, the approval of the Memorandum "Tourism for All: a European challenge", establishing a genuine strategy for ISTO Europe for the next 5 years with the appointment of a director for the section; the further development of the eCalypso platform, meetings with members from Belgium, Italy and France; the participation of ISTO Americas in many events in Mexico, the design of a new website for ISTO, and of course the preparation of the Social Tourism World Congress in São Paulo, with the support and partnership of SESC SP. The crucial support from members, but also from several institutions and individuals, made it possible to implement those actions and many others, that will be presented in this annual activity report. 3 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all 1 The institutional life of ISTO 1.1 European Social Tourism Forum 2013 in Blankenberge Organised in collaboration and with the support of the Flanders Tourist Office —Visit Flanders, this forum held on 1-3 October 2013 was attended by about 200 people from 22 countries on the premises of the FLOREAL Group in Blankenberge. Under the main theme "Social tourism: what future in Europe?", the forum addressed the following topics: the future of leisure activities in times of crisis, innovation in the travel industry, the causes that prevent young people from going on holidays in Europe, and the benefits of accessible tourism for clients and the tourism sector. Two video messages of the President of the European Council, Herman Van Rompuy, and UNWTO Secretary General Taleb Rifai, were broadcast during the event. The Forum resulted in the approval of the Memorandum "Tourism for All: a European challenge" with a view to the European elections held in the spring of 2014. It included a set of proposals related to two major policy directions: a better recognition of the key social and economic role of tourism, as well as the development of social tourism policies in order to enable EU citizens to gain effective access to holidays. Last but not least, the participants had the opportunity to visit several historical sites of the Great War, which commemorations from 2014 to 2018 are going to be at the core of a significant part of the tourism sector. In addition to Flanders, this event benefited from the support of the Nord-Pas-deCalais Region and the FLOREAL Group. In Flanders Fields Museum, Ypres 4 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all 1.2 ISTO's 50th anniversary More than 170 people attended an academic session celebrating ISTO's 50th anniversary at the European Parliament in Brussels, the city where ISTO was founded in 1963 and still has its headquarters. This event looked back at the achievements of the organisation, but also addressed current and future projects, and included speeches by 50th anniversary of ISTO in the European Parliament representatives of European and international organisations, messages recorded by members, the presentation of the Memorandum, a brochure entitled "ISTO—50 years of commitment in Social Tourism" and the publication of the Alliance for Training and Research in Social and Fair Tourism, Regards croisés sur le tourisme social dans le monde – l’apport de la recherche (Different perspectives on social tourism worldwide – the contribution of research). To host the event, ISTO benefited from the support of the French Community Commission – Commission communautaire française, COCOF– of the Brussels region, and the tourist board of Wallonia –Commissariat général au tourisme de la Région wallonne. 1.3 Statutory meetings General Assembly In accordance with ISTO articles of association, the General Assembly was held on 1 October 2013, in Blankenberge. On this occasion, the Activity Report 2012-2013, the Financial Report for 2012 (profit and loss account, and balance), the Auditors’ Report, the budget 2014, the indexation of contributions (3 %), as well as the action plan for 2014 were approved. 5 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Board of Directors Directors met twice in 2014. The first meeting was held on 7 April in Madrid, at IMSERSO's headquarters, with its General Manager, César Antón Beltrán, and Márcio Favilla Lucca de Paula, the Executive Director for Competitiveness, External Relations and Partnerships at the UNWTO, who both made presentations on the activities of their respective organisations. Board of Directors in Madrid, César Antón Beltrán of IMSERSO, Jean Marc Mignon of ISTO and Márcio Favilla Luca de Paula of UNWTO The Board then met on 8 October in São Paulo, during the Social Tourism World Congress, organised in partnership with the Serviço Social do Comércio – São Paulo –SESC SP. Executive Committee The Executive Committee met five times: on 17 December 2013 in Brussels, on 4-5 February 2014 in Mont St-Aubert in the framework of a discussion seminar, on 10 March 2014 in Brussels, on 12 June 2014 in Paris, and again in Brussels, on 4 September 2014. The two-day discussion seminar, attended by the members of the Executive Committee and ISTO Secretariat staff in Brussels, was organised for the third year in a row. 5 main topics were developed, including the institutional framework and priorities of ISTO Europe, the other regional sections and working groups, finances, communication and the eCalypso platform. Financial commission The Financial Commission, chaired by ISTO treasurer Filip Delmotte, met three times, in conjunction with the meetings of the Executive Committee, on 17 December 2013, 10 March 2014 and 4 September 2014. The follow-up on contributions, the evolution of the budget, the financial aspects of European projects, and the identification of new sources of funding, are the main concerns of this Commission, which then reports its findings to the Executive Committee. 1.4 Management Under the supervision of the Secretary General, Yves Godin, ISTO Secretariat is composed of a fourperson staff: 6 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Charles-Etienne Bélanger, ISTO Director Luc Gobin, Director of ISTO Europe Jacques Rayet, Projects officer Ruut Van Laer, Communications officer In addition to the annual contribution of member organisation, and the funding of the European Commission for EU projects, ISTO operations depend on the significant support of –mostly Belgian– institutions and organisations. First of all, ISTO receives subsidies from the Office Régional Bruxellois de l’Emploi (ACTIRIS) for Jacques Rayet's position, for an annual amount of almost €30,000. Additionally, ISTO Secretariat has received, for several years, significant support from the General Federation of Belgian Labour (FGTB-ABVV) and FLOREAL Group, which provide ISTO with offices, IT infrastructure and a wide range of services. This support represents an annual amount exceeding €40,000. Flanders Tourist Office continued and increased its support to ISTO in 2014. It was reflected by the assignment of L. Gobin in the framework of an agreement between both organisations. The arrival of L. Gobin in February 2014 was a significant addition to ISTO staff and gave the organisation a director for the Europe section. The support of Flanders also materialised in the payment of a contribution of €29,000, partly financing R. Van Laer's position. ISTO also benefited from the support of the French ministry of Tourism, which renewed for a fourth year an extra-contribution of €6,000 for the development of the eCalypso platform. 7 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Activities of ISTO 2.1 2 Network of Local and Regional Authorities The main activity of the Network over the past few months focused on the joint organisation of a meeting on the role of local and regional authorities in social tourism, held on 1-2 April 2014 in Clermont-Ferrand (Auvergne, France), with the association of French regions –Association des Régions de France, ARF–, with the support of the "Maison Commune du Tourisme pour Tous" – Common house for tourism for all– of the Rhône-Alpes region. The Network, which is coordinated by the Emilia-Romagna region (Italy), currently includes 27 local and regional authorities, members of ISTO, from 4 European countries (Belgium, Spain, France, Italy) and 2 countries from the American continent (Canada and Mexico). However, the management of the Network as an independent working group remains a concern, and different options are being considered to make sure that it matches the interests of the local and regional authorities, members of ISTO. 2.2 Alliance for Training and Research in Social and Fair Tourism In addition to the publication entitled "Regards croisés sur le tourisme social dans le monde – l’apport de la recherche" (Different perspectives on social tourism worldwide – the contribution of research) released for ISTO's 50th anniversary –a 200-page publication collecting the contributions of about twenty scholars from several countries–, the Alliance also published a second Newsletter in May 2014. The main activity for 2014 was the preparation of a 2nd meeting on "Tourism based on development: unity in diversity", held in São Paulo, in the framework of the World Congress. The schedule of this meeting includes 13 addresses by scholars from 8 countries, selected among 60 applications to a call for papers. The Alliance was also actively involved in the preparation of the congress, through the selection of papers for the e-poster session. 8 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Under the coordination of Anya Diekmann, from the Université Libre de Bruxelles, the Alliance currently comprises 27 members (10 institutional and 17 individual members), representing academic institutions and scholars from 15 countries in the Americas, Europe, Africa and Asia. 2.3 Development of the eCalypso platform ISTO has maintained its support to the development of eCalypso. The main activities carried out over the last few months include the promotion, the technical improvement and the management of the platform. On the promotional level, the platform was represented at several national events (Italian Fair for Cooperative & Associative Tourism– BITAC, Social Tourism Forum in Moscow), European events (European Bus and Coach Forum in Belgium, European Commission workshop on senior tourism) and international events (World Travel Market in London, ITB fair in Berlin); and attended the events organised by ISTO that were relevant to eCalypso. ISTO and eCalypso at ITB Berlin 2014 A wider marketing campaign needs to be conducted in order to attract buyers onto the platform. On the technical level, the region of Murcia (IT partner) improved both the public section –with simpler menus and submenus–, and the private section –with a more user-friendly access to the IT tools (ARPA, ORION and AURIGA). Last but not least, on the management level, ISTO formally founded eCalypso, a non-profit association under Belgian law, with the support of the other founding members, namely FLOREAL Group, UNAT, Vacances Ouvertes, and Instituto de Turismo de la Región de Murcia (Spain). eCalypso Board of Directors is currently composed of those members, plus the INATEL Foundation that presides the association, and the SINIS tourism cooperative in Sardinia. The eCalypso Board of Directors 9 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all During this period, eCalypso secretariat, located on the premises of ISTO, was managed by Ms Serena Ianniello until the end of August 2014. She was about to be replaced at the time this report was written. As a conclusion, ISTO considers that social tourism operators should get more involved in this tool, which is expected to become a major platform to promote the supply in social tourism products and exchange programmes within EU countries. This is a great challenge, which is why ISTO has invested a lot in this project over the past few years. 2.4 Communication activities The main achievement of ISTO in terms of communication is the new website of the organisation, launched for the World Congress in São Paulo. Designed with the technical support of the Murcia region, this website features the latest technology to allow members to promote their activities by posting news and add their events to the agenda. Members will be able to communicate easily within ISTO, through specific themes in the new discussion forum. In addition to being a gold mine of information on social tourism-related topics and its specific forms in the different parts of the world, the website provides members with greater visibility, exclusive information, and the option to have access to literature watching on selected topics, or by keywords. Concurrently with the preparation of the new website, the current site has been updated on a regular basis, and a Facebook page on ISTO was created and updated. Other communication activities include the release of the issue # 155 of "Social Tourism International" magazine, with a focus on youth holidays and the presentation of Poland in the "Country Profile" section. The magazine has a print run of 1,500 copies, sent to members and other tourism professionals in about 60 countries worldwide. ISTO also issues a newsletter under a new format, including the news of the organisation, its regional sections, of the members and of the sector. The newsletter, issued every two months in French and English is sent only to ISTO members. 10 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Last but not least, several communiqués have been issued for members or partners of ISTO, especially for the World Congress. 2.5 Representation and international partnerships ISTO was represented at several events at the national and international levels. In addition to the activities directly linked to the regional sections, ISTO was represented at the following events: European Tourism Forum (EC) on 12 November in Vilnius, Lithuania; Italian Fair for Cooperative & Associative Tourism (BITAC) on 28-29 November 2013 in Bari, Italy; Colloquium on the heritage of social and fair tourism (UNAT) on 9 January 2014 in Paris, France; Forum of the holiday participation centre (Visit Flanders) on 23 January in Louvain, Belgium; Printemps du tourisme (Wallonia) on 21 February 2014 in Charleroi, Belgium; ITB fair on 5-9 March 2014 in Berlin, Germany; National forum on social tourism in Angola on 2 May 2014 in Luanda; International conference on tourism for all (INATEL) on 29 May 2014 in Lisbon, Portugal; World responsible tourism day on 3 June 2014 in Paris, France; 11 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all ISTO President also participated in the workshops and attended a meeting of the UNWTO World Committee on Tourism Ethics, as a full member, on 26 February 2014 in Madrid. ISTO is very pleased to note the stronger cooperation with UNWTO, which participated this year in several major events of ISTO. Jean Marc Mignon, ISTO President at the National forum on social tourism in Angola on 2 May 2014 in Luanda 2.6 Development of members New members At the meeting of the Board of Directors in Madrid, 8 new members were approved: Araribá Turismo & Cultura (Brazil) The holiday resort Ter Helme, non-profit organisation (Belgium) Ecole Supérieure de Commerce Spécialisée en Tourisme –ESCAET (Aix-en-Provence, France) Les villages clubs du soleil (France) Secretaría de Turismo del Estado de Guanajuato (Mexico) Serviço Social do Comércio Estado de Minas Gerais – SESC/MG (Brazil) Queensland University – UQ (Haiti) Youth Care Entertainment – YCE (Zambia) 12 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all For the meeting of the Board of Directors in São Paulo, 6 new members were approved: La Rosa dei 4 Venti (Italy) Secours Catholique – Caritas France (France) Secretaría de Turismo del Estado de Veracruz (Mexico) Serviço Social do Comércio Santa Catarina – SESC/SC (Brazil) Serviço Social do Comércio Estado do Rio Grande do Sul – SESC/RS (Brazil) Université de Paris 1 PanthéonSorbonne: Institut de Recherche et d’Etudes Supérieures du Tourisme – IREST (France) Termination During its meeting in São Paulo, the Board of Directors should approve the termination of the membership of 13 organisations that had either not paid their financial contributions for at least two years, asked to withdraw from ISTO, or ceased their operations. The affected organisations include: o o o o o o o o o o o o o Asociación Paz y Bien (Spain) Borghi Autentici d’Italia (Italy) Centre béninois pour le développement des initiatives de base – CBDIBA (Benin) Centre for sustainable and responsible tourism - (Serbia) Conseil régional Poitou Charentes (France) Conseil régional Languedoc Roussillon (France) Conzorcio Sociale COIN (Italy) Fédération unie des auberges de jeunesse – FUAJ (France) Mutuelle générale des entreprises de Services (Tunisia) Provincia di Rimini (Italy) Jamtland region (Sweden) Ternelia Tourisme (France) TURAD (Turkey) 13 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all ISTO currently comprises 150 organisations from 30 countries: 27 organisations in 6 countries of the Americas 110 organisations in 15 countries of Europe 12 organisations in 9 countries of Africa 1 organisation in Asia 14 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Regional sections 3 ISTO Americas The main activities carried out by ISTO Secretariat for the Americas, directed by Veronica Gomez and chaired by Jacques Perreault, include: 13th meeting of the national network "Tourism for All"; 1st National council on social tourism; workshop on social tourism for the local directors of tourism boards in Veracruz, Mexico On 3-5 September 2014, representatives of Mexican States and major social tourism tour operators attended the most important annual event of the sector: the 13th meeting of the national network "Turismo para todos". ISTO Americas was in charge of the scientific programme of the event. A fair was also organised in order to connect the supply and demand in social tourism. In addition to the keynote speech, ISTO Americas organised a workshop for the directors of the Veronica Gomez, ISTO Americas Director, at the 13th meeting of the National tourism boards of 60 Network “Turismo para Todos”. municipalities of the State of Veracruz to inform them on the access to tourism for all. ISTO Americas, shared its expertise during the meeting of the National council on social tourism. At the closing session of the event, the Tourism Secretariat of the State of Veracruz was praised for recently joining ISTO. International conferences on tourism, Tourism and community development, Guanajuato , Mexico ISTO Americas coordinated with the Tourism Secretariat of the State of Guanajuato , Mexico, the organisation of the event Jornadas Internacionales de Turismo, on the theme Tourism and community development, on 30-31 January 2014. Over 400 people, including local tourism authorities and tourism operators, attended several conferences given by representatives of multiple ISTO member organisations. 15 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Visits to Brazilian members As part of the preparations for the Social Tourism World Congress, ISTO Americas travelled to São Paulo to work in close cooperation with ISTO and SESC São Paulo. The director visited the national SESC and gave a video conference to 80 representatives of the other SESC centres. Finally, during the visit in São Paulo, SESC invited about twenty representatives of several organisations so that the director could present the mission and activities of ISTO and ISTO Americas. Participation in the launch of Mexico City summer season of social tourism ISTO Americas was invited to join the Governor of the Federal District in kicking off the summer season of the social tourism programmes implemented by the City of Mexico. Free activities were offered to low-income populations in the Mexican capital. Increased number of members in the Americas As a result of the promotional efforts and representations on the American continent, ISTO Americas attracted new members, mostly from Mexico and Brazil. Youth programme The "youth programme" of ISTO Americas is an initiative that aims to provide young people aged 12 to 35 with easier access to travels through the administrative management of the Fondation Tourisme Jeunesse (FTJ). FTJ mission takes the form of grants for young travellers, independent or part of a group, as well as through its travel-conference programmes. This year, FTJ provided close to €4000 to about 30 young people from Quebec, allowing them to discover the world and learn more on international cooperation. Participation in the associative life of the organisation The Board of Directors of ISTO Americas, chaired by Jacques Perreault, met five times over the last year in Montreal. ISTO Americas also participated in several meetings of the Executive Committee, the Board of Directors and other ISTO events. The section participates actively in the preparation for the Social Tourism World Congress, in São Paulo in 2014. In addition to all those activities, ISTO Americas was represented at several events in Quebec, Mexico and Brazil, including: General Assembly of the Conseil québécois du loisir, Montreal, on 23 October 2013 Conferences on Social Tourism, Florianopolis, Brazil, on 28-29 October 2013 Conference on ISTO and its global activities, São Paulo, Brazil, on 1 November 2013 Seminar on accessible tourism, Sonora, Mexico, on 28-29 November 2013 Training on accessible tourism, San Miguel de Allende, Mexico, 10-12 March 2014 "Tianguis Turistico Mexico 2014", Cancun, 6-9 May 2014 2nd UNWTO Knowledge Network Global Forum, Mexico, 28-30 May 2014 Adventure Travel Mexico marketplace – ATMEX 2014, Chiapas 26-29 August 2014 16 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all ISTO Europe The appointment of a specific director for ISTO Europe, Luc Gobin, gave momentum to the section and resulted in the definition of new actions in three directions: establishing a strategy, participating in the initiatives of the European Commission on senior and youth tourism, and meetings with members. Establishing a strategy A strategy has been established for the next five years. Entitled "A European travel experience for everyone", this strategy results from discussions with members from multiple countries who expressed their expectations, and debates that took place during the two meetings of the coordination committee of the Europe section. The strategy focuses on four priorities, namely the dissemination of the Memorandum, the definition of a vision for Europe, the preparation of an action plan and the structure of the coordination committee. The Memorandum "Tourism for All: a European challenge", adopted during the last European forum and translated into 7 languages, was widely disseminated to members and partners of ISTO, Members of the European Parliament and European political groups, and to other European Union institutions. The Coordination Committee of ISTO Europe, led by Jean-Claude Nérisson (ANVM – France), Michel Vandendriessche (PASAR – Belgium) and Fabrizio Pozzoli (Federcultura Turismo – Italy) met twice. The first meeting was held in Madrid, on 8 April 2014, in conjunction with ISTO Board of Directors. During this meeting, Pedro Ortun, director in charge of tourism at the European Commission, presented the main aspects of EU policy on tourism. The Committee met a second time on 16 June in Brussels. Participating in the initiatives of the European Commission The tourism unit (DG Enterprise and Industry) at the European Commission has launched an important action to develop senior tourism in Europe. In this framework, ISTO Europe contributed, as part of a group of experts to draft an action plan on senior tourism in Europe for 2014-2020. Still in this context, ISTO, along with a group of partners from 7 countries, was selected as a result of a call for projects, to conduct the SENTOUR project (Senior Tourism). This €485,000 project –with 70% funding from the European Commission–, started on 1 September 2014 for a 16-month period. Its purpose is to identify the mechanisms and offer programmes that would facilitate the mobility of seniors between the participating countries, namely Germany (Think Camp), Belgium (FLOREAL 17 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Group), Spain (Tourism Institute of the Region of Murcia), France (ANCV), Italy (Happy Age), Portugal (INATEL Foundation), and Slovenia (Urban Planning Institute). Project partners of the SENTour project ISTO Europe also attended a meeting held by the tourism unit, related to the preparation of a call for projects on youth tourism. Additionally, ISTO representatives attended several events organised by the European Commission, including: European Tourism Day, in Brussels on 12 November 2013 Conference on accessible tourism in Brussels, on 3-4 December 2013 Conference on "Destination Europe 2020", in Brussels, on 12 February 2014 EU Infoday on tourism funding, on 20 March 2014 Workshop on IT tools for tourism, in Brussels, on 21 March 2014 Conference on Mind the Accessibility Gap, in Brussels, on 6 June 2014 Conference on Social developments in the European Union 2013, in Brussels, on 1 July 2014 ISTO welcomes the mutual trust and work atmosphere with the tourism unit all over the year. 18 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Meetings with members In order to strengthen the relation with the members that are active in the countries most represented within ISTO, namely Belgium, Italy and France, meetings were organised in Brussels, on 11 March at ISTO headquarters, in Roma, on 15 May at the head office of the Confcooperative, and in Paris, on 11 June at FIAP Jean Monnet. Those informal Meeting with the Italian ISTO members in Rome meetings, attended by 15 to 25 participants, gave an opportunity to discuss on ISTO activities and members' expectations. Relationship with European networks ISTO has maintained its cooperation with the multiple European networks with which it has partnership agreements, namely ENAT, EFFAT, EARTH, and NECSTouR. ISTO met with representatives of NECSTouR for greater synergy, and attended EARTH conference on "European Realities of responsible tourism", in Brussels on 2 December 2013. As a member, ISTO attended the meetings of ISTO partners at the European Social Tourism Forum in 2013, Blankenberge (Belgium) the European Travel and Tourism Advisory Group (ETAG). 19 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all ISTO Africa ISTO Africa, founded 10 years ago, is chaired by Bassirou Diarra and coordinated by Sory Ibrahima Waigalo from the section secretariat in Bamako, Mali. Despite the difficult situation in several countries of the region, the section has been very active: a second newsletter, entitled "Nouvelles d’Afrique" was released in May 2014; the head of the section secretariat, Sory I. Waigalo, travelled to Brussels in June 2014, for a one-week visit, in order to gain a good knowledge of ISTO actions. He also attended the World responsible tourism day, with ISTO president in Paris, where he met with the persons in charge of UNAT and ATES. This visit resulted in the preparation of an agenda, including priority actions, in tandem with ISTO director; the organisation of a press conference in Bamako on 21 August 2014 attended by representatives of the Ministry for Tourism and Handicraft of Mali, journalists, and associations. It gave the opportunity to share the action of ISTO and the goals of the Africa section; contacts have been established with the West African Economic and Monetary Union (UEMOA); a campaign to inform and attract new members has been conducted towards public and private bodies; the section strengthened the communication with African members, created a Facebook page for the Africa section and attended ISTO Board of Directors in Madrid. Sory Ibrahima Waïgalo of ISTO Africa, visits the office in Brussels Bassirou Diarra, responsible for ISTO Africa, at the press conference in Bamako (Mali) ISTO was also invited by the Angola Ministry of tourism to attend the 1st National forum on social tourism, organised with the support of INATEL. During the event, ISTO president gave a speech in front of the representatives of the public and private sectors involved in the Angolan tourism sector. 20 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Conclusion More than 50 years after its creation, ISTO is and remains the only international organisation that focuses specifically on issues related to access to leisure activities, holidays and tourism for all. The activities carried out by ISTO over the year in different regions of the world, prove that this topic is of great interest to many organisations. In an increasingly complex and volatile international environment, impacted by many crises, "Tourism for All" may look like a minor concern, given the emergencies that need to be addressed for many population groups; both in developed countries with low growth rates and in emerging countries willing to balance their growth which is often poorly controlled. However, the activities led by ISTO and its members, even if they may only represent a single drop in an ocean of needs, actually respond to the aspirations of millions of citizens worldwide to gain access to holidays and tourism. 21 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all Appendix Board of Directors of ISTO COUNTRY ACTORS OF SOCIAL TOURISM REPRESENTATIVES Germany BundesForum Kinder-ind Jugendreisen Ritva Marx Belgium Gîtes d’Etape du CBTJ Eric Wolters Belgium Joie et Vacances asbl Alain Clauwaert Belgium Pasar vzw Michel Vandendriessche Belgium Volkstoerisme Philip Delmotte Canada Conseil Québécois du Loisir – CQL Sonia Vaillancourt Canada Global Tourisme Pierre Tremblay France ANCAV-TT Alain Guinot France Jeunesse au Plein Air – JPA Jacques Durand France Union Nationale des Associations du Tourisme – UNAT Patrick Brault France Vacances Léo Lagrange Frédéric Rosmini Italy Centro Turistico Giovanile – CTG Maria Quartulli Italy Federcultura / Confcooperative Fabrizio Pozzoli Italy Federazione Italiana Tempo Libero - FITEL Giovanni Ciarlone Italy Federazione Italiana Turismo Sociale – FITUS Bruno Molea Mali Association Malienne pour la Promotion du Tourisme Social – AMPTS Bassirou Diarra Portugal Fundaçaõ INATEL Anabela Correia Russia RIAT Evgueniy Trofimov Tunisia Mutuelle Générale des Entreprises de Services Béchir Ben Amor Turkey Fest Travel Faruk Pekin TOTAL : COUNTRY 20 organisations NATIONAL, REGIONAL AND LOCAL AUTHORITIES REPRESENTATIVES Belgium Commissariat Général au Tourisme – CGT Alain Brohez Belgium Toerisme Vlaanderen Peter De Wilde Spain Direcció General de Turisme – Generalitat de Catalunya Marian Muro Spain Ministerio de Trabajo y Asuntos Sociales - IMSERSO Manuel Dominguez France Conseil Régional d’Aquitaine Renaud Lagrave France Conseil Régional du Nord-Pas de Calais Chrisitne Batteux Greece Greek National Tourism Organisation Ioulia Kouremenou Italy I Borghi piu’ Belli d’Italia Fiorello Primi Italy Regione Emilia Romagna Paola Castellini TOTAL : TERM 2016 2014 2014 2014 2014 2014 2016 2016 2016 2014 2016 2016 2016 2016 2016 2014 2016 2014 2016 2016 TERM 2016 2016 2014 2014 2014 2016 2014 2016 2014 9 organisations Executive Committee of ISTO France Canada Belgium Italy Belgium Italy Canada Mali Italy Belgium Belgium Belgium Jean Marc Mignon Sonia Vaillancourt Alain Clauwaert Fabrizio Pozzoli Filip Delmotte Maurizio Davolio Jacques Perreault Bassirou Diarra Paola Castellini Yves Godin Charles Etienne Bélanger Luc Gobin NOTES: 1 President - Elected member Vice President - Elected member Vice President - Elected member Vice President - Elected member Treasurer - Elected Member Representative ACI 1 President ISTO Americas Representative ISTO Africa Coordinator ISTO Network General Secretary 2 Director² Director² ISTO Europe According to the agreement signed with the International Cooperative Alliance ² According to the Statutes, the appointed Secretary General and the Director also serve on the Executive Committee without voting rights 22 Activity Report ISTO 2013-2014 A fair and sustainable tourism for all