beginners-business-german-presentation-december-5th-2014-dv

While we’re waiting to start ….
Discuss:
What is the significance of these numbers?
a) 16
b) 1300
c) 5000
d) 9
e) 800 million
Business German
Language and Culture
Jo Small
Introductions
Today’s trainer
Jo Small
https://twitter.com/Jo_Optima
http://uk.linkedin.com/in/josmall
Optima Training
 Established 2003
 Language & culture
training
 Staff development
 Business training
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Education Director
Lived in Germany
Professional trainer
Education consultant
Introductions: Sich vorstellen
Wie ist Ihr
Name?
Mein Name ist
…..
You’ll:
 Use emergency German
 Meet and greet clients
 Introduce yourself and your company
 Use social and business etiquette
 Build up email phrases
Sankt Nikolaus – 6th December
 Patron saint of children – not Santa!
 Santa = der Weihnachtsmann
 Clean shoes on 5th December
Cultural Differences
Damit die Zukunft schneller kommt!
(So that the future comes more quickly!)
We apologise for any inconvenience work on our
building site is causing you.
Paddington Bear
Mr Brown offers Paddington some cakes:
‘I’m sorry they haven’t any marmalade ones, but
these were the best I could get.’
Paddington Bear
Mr Brown offers Paddington some cakes:
‘There’s nothing with marmalade.’
The German language
Compound nouns:
Kraftfahrzeughaftpflichtversicherung
(car liability insurance)
Donaudampfschifffahrtsgesellschaftskapitänswitwe
(widow of a Danube steamboat company captain)
The German language
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Der, die, das = the
All nouns have capital letters
There are three ways of saying ‘you’ = Sie, ihr, du
There is one present tense (English has two)
Germans count the minutes to the next hour rather
than after. Halb vier (literally ‘half four’) means half
past three
The Germans
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Work and personal life
Planning
Academic qualifications
Length of time in business
Authority
Irony
Small talk
Dinner for One – New Year’s Eve
Begrüßungen (Greetings)
 Guten Tag (Tag) – Hello (formal)
 Guten Morgen (Morgen) - (Good Morning)
 Hallo – Hello (informal)
Sich vorstellen
 Ich bin (I am)
 Mein Name ist ….. (My name is ..)
 Freut mich (Pleased to meet you)
 Freut mich auch (Pleased to meet you too)
 Wie geht’s? (How are you?)
Culture Spot
 Whilst on a trip to Germany you meet up with
Heiner, his wife and his two children.
 How do you greet them all?
Sich vorstellen
Meet at least two other people in the room
 Use an appropriate greeting
 Introduce yourself and shake hands
 How are you?
Culture Spot
 You are at a conference and meet a group of
delegates. You already know two of them but three
of them are unknown to you.
 Who do you shake hands with?
Wie schreibt man das?
A:
Wie ist Ihr Name?
B:
Mein Name ist Small.
A:
Wie schreibt man das?
B:
S-M-A-L-L
Culture Spot – On the phone
 Direct language
 Smalltalk (or lack of!)
 Tschüs/Auf Wiederhören
Wie?
Wie ist Ihre Handynummer?
 Meine Handynummer ist 07946 440158
Wie?
Wie ist Ihre Telefonnummer?
 Die Vorwahl ist 01636 und dann 653030.
Die Visitenkarte
Technik für die Sinne
Klaus Tillmanns - Verkaufsleiter
Welschensteinacher Str. 35
77790 Steinach
E-mail: [email protected]
Tel: +49 (0) 76 41 4677 30
Culture Spot - Companies
 Hierarchy
 Closed door policy
 Academic background
 Formality: names, forms of address
 Showing approval
 The proper time
Ich möchte ……
 einen Kaffee (der)
 eine Schorle (die)
 ein Bier (das)
Ich möchte……
1. ……… Cappucino
2. ……… Schokolade
3. ……… Weißwein
4. ……… Espresso
5. …..... Tee
Ich möchte …
1. einen Cappucino
2. eine Schokolade
3. einen Weißwein
4. einen Espresso
5. einen Tee
Culture Spot – Eating out
 Getting a table
 Service and tipping
 Stammtisch
 Inviting people out
 Credit cards
 Food timing
Bestellen (to order)
 Ich möchte – I would like
 Ich will – I want
 Ich nehme – I’ll take
 Ich hätte gern – I would like
 Vielen Dank – Thank you
 Bitte - Please
Language quiz
1. What’s your email address?
2. How are you?
3. I work in Nottingham.
4. I’d like a red wine.
5. What’s your phone number?
6. I only speak a little German.
Culture quiz
1. List two dos and don’ts when meeting and
greeting German clients.
2. What should you do if you are invited out for a
meal?
3. What should you bear in mind when talking about
your company?
Happy Christmas
 Fröhliche Weihnachten (Merry Christmas)
 Weihnachtsgrüße (Christmas Greetings)
 Alles Gute zum neuen Jahr (Best Wishes for
the New Year)
What we did!
What Next?
 Little and often!
 Use every opportunity.
 Get a good German dictionary.
www.facebook.com/OptimaTraining
https://twitter.com/Optima_Training
www.linkedin.com/company/optima-training-uk-limited