Toyota Case Study New
Transcription
Toyota Case Study New
GOAL: Elevate the car buying experience by making it more exciting and relationship-driven. Leverage social media to increase brand exposure, word-of-mouth buzz and automobile sales. SOLUTION: Promote and display Culver City Toyota’s social media handles and hashtags through Enplug Social Media Displays 14% 33% 65% Increase in Twitter Posts Increase in Yelp Reviews Increase in Instagram Impressions over 60 days over 90 days over 60 days “We had a record breaking month in new & used car sales. Enplug not only helped our sales, but other dealerships even noticed all of our social media activity & see our store as a happy & cool place to be." Ray Dulay, Culver City Toyota Sales Manager SOCIAL UPLIFT BREAKDOWN PLATFORMS MEASURED: Pre-Enplug Post-Enplug 293 social media. Everyone, even the skeptics are 112 TIME FRAME: 60-90 Days Before & After “If there were a scorecard, we’re winning in 96 really getting into it. It’s blowing up here." 53 47 40 Ephraim Barcelo, Culver City Toyota GM VERTICAL: Automotive Total Yelp Posts 90 Days Total Twitter Posts 60 Days Total Instagram Posts 60 Days USER GENERATED CONTENT DISPLAY LOCATION: Showroom (x3) Service (x3) Waiting (x1) Total Displays: 7 Steven Ramos @ickythump_iii I just wanna see my tweet on the tv #culvercitytoyota WHAT IS ENPLUG? Steven Ramos @ickythump_iii Guess who has a new ride? Came in for oil change, and we leave with a new car! #newride #LA #culvercitytoyota Enplug’s Plug n’ Play device turns any digital display into an Dustin Intarachot @dusto18 interactive and real-time marketing tool for businesses. Customers can post on Twitter, Instagram, Facebook, Yelp, and Swarm to instantly appear on the live social media display. Jillian Barberie @askjillian My Man Ephraim of #culvercitytoyota will hook you up!!! #2014Prius My new ride! #tundra #trd #culvercitytoyota #trdtundra #4x4