Kincardine Surfing Study
Transcription
Kincardine Surfing Study
Surfing Tourism Destination Feasibility Study, Kincardine, Ontario Prepared for: Regional Tourism Organization 7 and the Municipality of Kincardine December 18, 2013 December 18, 2013 Alex Hogan Regional Tourism Organization 7 P.O. Box 973 Thornbury, Ontario NOH 2P0 Stephen Murray Municipality of Kincardine 1475 Concession 5, RR5 Kincardine, Ontario N2Z 2X6 Dear Ms. Hogan and Mr. Murray: Re: Surfing Tourism Destination Feasibility Study urbanMetrics inc. is pleased to submit our report, which evaluates the marketing potential and feasibility of promoting surfing in Kincardine as a tourism destination and experience. This report provides an initial assessment of the marketability and tourism impacts related to the development of Kincardine as Ontario’s premier surfing destination. Furthermore, it includes an assessment of various product development opportunities related to surfing, an identification of target audiences for surfing and an evaluation of competitive surfing tourism experiences. In addition, this study also includes a regional analysis and strategic marketing action plan, which provides an assessment of: The tourism and economic potential if surfing were to be developed as a visitor demand generator for Kincardine and the surrounding area; The infrastructure and amenities required to engage local stakeholders, businesses, and individuals interested in surfing; Recommended promotional resources to market Kincardine to target audiences; Potential stakeholder partnerships that could be leveraged to maximize returns, increase competitiveness, and drive growth, in order to optimize surfing as a tourism asset. The analyses and appendices in the attached report provide our detailed findings and conclusions. It has been a pleasure conducting this study on behalf of Regional Tourism Organization 7 (“RTO7”) and the Municipality of Kincardine and we look forward to discussing our results. Yours truly, urbanMetrics inc. <NAME> Partner Surfing Destination Feasibility Study, Kincardine, Ontario TABLE OF CONTENTS EXECUTIVE SUMMARY................................................................................................................... 1 FINDINGS .............................................................................................................................................................................. 1 CONCLUSIONS..................................................................................................................................................................... 3 1 INTRODUCTION ........................................................................................................................ 5 1.1 1.2 2 BACKGROUND & PURPOSE ......................................................................................................................... 5 METHODOLOGY............................................................................................................................................... 7 ENTHUSIAST ENGAGEMENT................................................................................................. 9 2.1 DEMOGRAPHIC PROFILE ............................................................................................................................. 9 2.1.1 AGE, SEX & GENDER ................................................................................................................................... 10 2.1.2 MARITAL STATUS ........................................................................................................................................ 10 2.1.3 EMPLOYMENT............................................................................................................................................... 11 2.1.4 INCOME ............................................................................................................................................................ 11 2.1.5 EDUCATION .................................................................................................................................................... 12 2.1.6 GEOGRAPHIC DISTRIBUTION ................................................................................................................ 12 2.1.7 DEMOGRAPHIC PROFILE – SUMMARY .............................................................................................. 13 2.2 SURFING PARTICIPATION & PREFERENCES.................................................................................... 13 2.2.1 PRIMARY ACTIVITY .................................................................................................................................... 13 2.2.2 LOCATION ....................................................................................................................................................... 14 2.2.3 SURFING ABILITY ........................................................................................................................................ 15 2.2.4 EXPERIENCE .................................................................................................................................................. 16 2.2.5 SEASONALITY ................................................................................................................................................ 17 2.2.6 SUMMARY OF SURFING PARTICIPATION & PREFERENCES ................................................... 17 2.3 TRAVEL ............................................................................................................................................................ 17 2.3.1 TIME (DISTANCE) ....................................................................................................................................... 17 2.3.2 NUMBER OF TRIPS & LENGTH OF STAY........................................................................................... 18 2.3.3 TRAVEL ARRANGEMENTS & ACCOMMODATIONS ...................................................................... 19 2.3.4 SPENDING ....................................................................................................................................................... 20 2.3.5 COMPLEMENTARY ACTIVITIES ............................................................................................................ 20 2.3.6 TRAVEL SUMMARY ..................................................................................................................................... 21 2.4 MARKETING ................................................................................................................................................... 21 2.4.1 SURFING ORGANIZATIONS ..................................................................................................................... 21 2.4.2 RESOURCES .................................................................................................................................................... 22 2.4.3 INTERNET USE ............................................................................................................................................. 23 2.4.4 MARKETING SUMMARY............................................................................................................................ 23 2.5 LOCAL ASSESSMENT .................................................................................................................................. 24 Surfing Destination Feasibility Study, Kincardine, Ontario 2.5.1 MOST IMPORTANT FEATURES OF A PREMIER GREAT LAKES SURFING DESTINATION .................................................................................................................................................................. 24 2.5.2 STRENGTHS OF KINCARDINE................................................................................................................ 25 2.5.3 WEAKNESSES OF KINCARDINE ............................................................................................................ 25 3 IDENTIFICATION OF MARKET DEMAND AND APPEAL ............................................. 27 3.1 LITERATURE REVIEW – IDENTIFYING MARKET CHARACTERISTICS ................................... 27 3.1.1 2013 CONSUMER INSIGHT RESEARCH: RTO7 – BRUCEGREYSIMCOE ............................... 27 3.1.2 TRAVEL AND ACTIVITIES MOTIVATIONS SURVEY (“TAMS”) 2006 .................................... 31 3.1.3 2012 WATERWAYS TOURISM PRODUCT REPORT ...................................................................... 35 3.2 SIZE OF SURFING MARKET ...................................................................................................................... 37 3.3 COMPARISON WITH COMPETITIVE SURFING DESTINATIONS ................................................ 38 4 MARKETING PLAN ................................................................................................................. 42 4.1 ASSESSMENT OF CURRENT MARKETING EFFORTS ..................................................................... 42 4.2 RECOMMENDED LOCAL INFRASTRUCTURE AND AMENITIES ................................................ 43 4.3 RECOMMENDED PROMOTIONAL RESOURCES ............................................................................... 45 4.3.1 BROADENING THE MARKET .................................................................................................................. 47 4.4 POTENTIAL STAKEHOLDER PARTNERSHIPS .................................................................................. 49 4.4.1 ANNUAL COMPETITIONS......................................................................................................................... 49 4.4.2 BEACH CLEAN-UP EVENT ....................................................................................................................... 50 4.4.3 SURF CAMP ..................................................................................................................................................... 51 4.4.4 FUNDRAISING ............................................................................................................................................... 52 5 CONCLUSIONS.......................................................................................................................... 53 APPENDIX A – ONLINE SURVEY FORM ................................................................................... 56 APPENDIX B – KINCARDINE COMMERCIAL INVENTORY ................................................. 65 APPENDIX C – ONLINE MEDIA ASSETS ................................................................................... 68 Surfing Destination Feasibility Study, Kincardine, Ontario EXECUTIVE SUMMARY With support from the Regional Tourism Organization 7 (“RTO7”), the Municipality of Kincardine has engaged urbanMetrics inc. (“urbanMetrics”) to undertake an assessment of the feasibility of developing and marketing Kincardine as Ontario’s premier surfing destination. urbanMetrics has been retained to conduct an evaluation, including: Background research/literature review – regarding surfing participation and travel patterns amongst Canadians in order to validate our own primary market research; Enthusiast engagement – including an online survey and discussions with existing surfers in Ontario; On-site field work – in order to identify and assess the market demand and appeal of surfing in Kincardine, particularly in comparison to other popular surfing destinations; and Marketing Plan – to develop an integrated surfing product strategy for Kincardine, including recommended improvements and strategies to further promote surfing and leverage waterways assets. FINDINGS Although the surfing opportunities in the Great Lakes are not widely known at the present time, there has been a long history of the sport in the Great Lakes region, and there has been a growing interest in surfing and other related activities in recent years. Kincardine boasts some of the best surf conditions anywhere in the Great Lakes, and has the potential to establish the community as a top-of-mind surfing destination, which offers truly unique experiences, unmatched elsewhere in Ontario. Lake Huron, and more specifically Kincardine, is the most popular surfing destination in the Great Lakes region based on the results of our online survey research. The popularity of Kincardine illustrates that there is already a high familiarity with Kincardine as a surfing destination amongst existing surfers. Its popularity can be attributed to the surfing conditions (swell sizes, weather/seasonality, consistency of waves, water temperature, wave frequency, and accessibility) and nearby amenities, in which Kincardine compares favourably with other competitive surfing destinations in the Great Lakes region, and elsewhere in Canada. Online market research has also been used to identify the demographic profile of a typical surfer1: The primary market research for this study has been conducted using an online survey tool. It is important to note that the results of the online survey can’t be considered projectable or statistically valid, given the sampling size and the survey respondents. However, the data obtained through this primary research has been valuable to inform our study findings and recommendations. 1 1 Surfing Destination Feasibility Study, Kincardine, Ontario Demographic Profile of Survey Respondents Age 30 - 39 years of age (52%); 20 - 29 years of age (18%) Gender Males; Females (54% male) Marital Status Married (53%) Employment Status Full-time (73%) Household Income $100,000 - $124,000 (18%); $50,000 - $74,000 (16%) Educational Attainment University certificate or diploma (45%); College, CGEP or equivalent (31%) SOURCE: urbanMetrics inc. It is important to note that the demographic profile of a typical surfer aligns well with the target audiences which have been identified through RTO7 Consumer Insight Research. Market research has also been used to identify surfing participation and preferences, travel trends, effective marketing channels, and characteristics of the surfing market in the Great Lakes region. The key findings are summarized below: Surfing (long and short board) and stand up paddleboarding are the two most popular types of surfing activities. Surfing in Kincardine is somewhat limited by seasonality and variable wave conditions, but the largest waves are typically during the spring and fall. In terms of surfing conditions, Kincardine compares well other popular surfing destinations during the peak seasons, with waves up to 10 feet. Most existing surfers identify themselves as either beginner or intermediate skill level. The majority of existing surfers prefer destinations that are closer to home and more convenient to access – with day trips being the most popular type of surfing excursion. The preferred accommodations amongst surfers while on trips include private cottages and staying with friends/family, although the recent competition demonstrated that hotels are also popular. Access to complementary attractions and businesses is much more convenient in Kincardine compared to other popular surfing destinations in Canada. The most popular activities amongst existing surfers include: o Hiking; o Swimming; o Shopping; and o Dining. The Internet and word-of-mouth recommendations are the most important resources used when planning a surfing excursion. 2 Surfing Destination Feasibility Study, Kincardine, Ontario CONCLUSIONS Given the unique nature of surfing in the Great Lakes region, promoting surfing in Kincardine would help to create a unique beach culture that would distinguish the local area. The promotion of Kincardine as Ontario’s premier surfing destination would also help to establish a unique brand identity for Station Beach. The promotion of surfing would also provide an opportunity to establish partnerships with nearby communities in BruceGreySimcoe (e.g. Wasaga Beach and Sauble Beach) and contribute to the development of a diverse campaign to establish the region as Canada’s premier beach destination. Based on the findings of our market research we have concluded that: Any marketing initiatives to promote Kincardine as Ontario’s premier surfing destination should focus on the primary surfing activities, which includes surfing (long and short board) and stand up paddleboarding. It is critical to identify other complementary attractions and businesses that would help to draw more surfers to Kincardine. The proximity and accessibility of complementary attractions and businesses in Kincardine should be actively marketed. The combination of the prime wave conditions during peak season, along with the proximity of the downtown core to Station Beach, both contribute to make Kincardine one of the best surfing destinations in Canada. Ensuring that surfers who visit Kincardine have a memorable experience is also critical given the importance of word-of-mouth recommendations. Online channels should be the focus of future marketing initiatives. A good starting point for marketing Kincardine as Ontario’s premier surfing destination would be the most popular surfing organizations amongst existing surfers in the Great Lakes region, including Great Lakes Surfers and FreshCoast. There should also be a focus on target audiences in nearby markets, including the Greater Toronto Area, recognizing the preference for convenient access and limited travel time (i.e. day trips). Promoting surfing in Kincardine not only has the potential to establish a unique brand identity and beach culture, but it also provides an opportunity to increase spending and visitation at other nearby businesses. A strong connection between the waterfront and the main street helps to enhance visitor experiences. Furthermore, the peak seasons for surfing are typically during the spring and fall, which provides an opportunity for Kincardine to increase visitation during the shoulder seasons. While it is important to recognize that the market potential for surfing in Kincardine is limited due to seasonality, surfing in the Great Lakes region is a niche sport/recreational activity, which provides an opportunity to increase spending and visitation amongst visitors to BruceGreySimcoe. The frontier aspect of surfing provides an opportunity to advertise Kincardine as a distinctive destination, which offers truly unique, captivating experiences that can’t be matched elsewhere in Ontario. 3 Surfing Destination Feasibility Study, Kincardine, Ontario Based on our study finding and conclusions, a number of strategic actions have been identified as part of the marketing plan to promote Kincardine as Ontario’s premier surfing destination: Strategy Safety Devices Description Expected Outcome(s) > Flotation devices in case of an emergency in the water Improved safety would help to encourage greater participation in surfing, particularly from new surfers and those who are unfamiliar with surfing in Kincardine. > First-aid station located close to the pier in case of injury > More signage to indicate potential dangers (e.g. current and undertow) Signage > New sign on the pier that reiterates potential dangers; > Any additional safety considerations specific to surfers. Cost Responsibility $$ Municipality of Kincardine $$$ Municipality of Kincardine This should help to increase visitation amongst existing surfers. One of the biggest challenges for all surfers in the Great Lakes region is trying to accurately predict when surf conditions will be optimal but our research indicates that surfers are willing to travel longer distances if they can guarantee good wave conditions. $ Local surfers/retailers; Municipality of Kincardine An improved webcam that allows surfers to check live surf conditions in Kincardine, along with a local surfing forecast, would help to attract more surfers to Kincardine from abroad. $$ Yacht Club; Kin Surf Co.; Municipality of Kincardine Surf board and wetsuit rentals make it more accessible and affordable for individuals to try surfing for the first time. Actively encouraging visitors to try surfing would help to increase the market for surfing in the Great Lakes region, particularly recognizing that most people can’t stop once when they catch the “surfing bug”. $ Private Partner (e.g. Pam Rantz) The development of Surf Guide would help to organize and consolidate all of the information and resources related to surfing in Kincardine. The development of Surf Guide would help to communicate to visitors that Kincardine is indeed a surfing hotspot that is unmatched elsewhere in the Great Lakes region. $$$ Municipality of Kincardine; Kin Surf Co. $ West Shore Lakeside Surf Shop; Eastern Surfing Association; Municipality of Kincardine; Corporate Sponsors (surfing companies); RTO7 $ Municipality of Kincardine; Shoreline Cleanup; Corporate Sponsors (surfing companies); RTO7 $ Municipality of Kincardine; Corporate Sponsors (surfing companies); Private Partner (e.g. Great Lakes Surfers) Safety and awareness of potential dangers should be improved, particularly as more surfers are attracted to Kincardine. Improved safety features and information will help improve the visitor experience and ensure the surfers are familiar with important safety considerations. > Install tourism directional signage to guide visitors towards Station Beach > A local surf forecast Local Surf Forecaster > A local information source who confirms surf conditions; and > Helps to communicate to other surfers when a prime surf day is happening/upcoming > Upgrades to existing webcams Improved Webcam > Improve functionality to allow users to zoom in and out > Provide multiple camera angles that allows you to see the lines of the waves > Expansion of existing board rental business, or establishment of additional board rental businesses Equipment Rentals > Greater variety of equipment (i.e. surf (long and short), SUP, various sized wetsuits, etc...). > Establishment of a comprehensive surf guide Comprehensive Surf Guide > Primary, central source of information about surfing in Kincardine > Available in print and online > Focus on Internet, recognizing the Internet is the most popular resource for planning trips amongst existing surfers and other visitors to RTO7 Annual Competition Strategy to raise the profile of Kincardine as a surfing destination and improve the awareness of surfing in the Great Lakes region in general. The event provides opportunities to engage local businesses (e.g. West Shore Lakeside Surf Shop and Bruce Steakhouse) and support the local economy in Kincardine. There are also opportunities to engage corporate sponsors to provide prizes > Continuing to host an annual surfing competition (e.g. in partnership with Eastern Surfing Association) and other assistance for the competition. An annual competition would allow the municipality to attract visitors who may not have already been to Kincardine. There is also potential for significant media coverage related to competition, which helps to improve the image and general awareness of Kincardine as a genuine surfing destination. > Organizing a beach clean-up event > Participation from both surfing enthusiasts and local residents Beach Clean-Up Event > Provides partnership opportunities > Local business (e.g. West Shore Lakeside Surf Shop) This type of event would also help to create an even more welcoming atmosphere for surfers in Kincardine, by establishing a connection with local residents and a way of giving back to the community. A beach clean-up event would not only help to make the beach more attractive for surfers/local residents, but also help further to establish a community atmosphere built around surfing. > Corporate sponsors (e.g. Volcom) > Establishment of a surf camp for children Surf Camp To help attract more visitors and improve the awareness of Great Lakes surfing. Teaching children to surf at young ages is a strategy to introduce new surfers to the sport, helping to increase the size of > Ideal to teach young children the basics of surfing/paddleboarding, etc. as large waves wouldn't the potential market for surfing in Kincardine in future years. be required until they are older/more advanced > Opportunity to introduce surfing to new audiences and increase the market size SOURCE: urbanMetrics inc. 4 Surfing Destination Feasibility Study, Kincardine, Ontario 1 INTRODUCTION 1.1 BACKGROUND & PURPOSE The purpose of this study is to evaluate the marketing potential of surfing in Kincardine as a tourism experience. Although the surfing opportunities in the Great Lakes are not widely known at the present time, there has been a long history of the sport in the Great Lakes region2, and there has been a growing interest in surfing and other related activities in recent years. Kincardine boasts some of the best surf conditions anywhere in the Great Lakes, and the municipality is exploring how to capitalize on these attributes by developing and marketing surfing as a tourism experience, with the objective of extending the tourism season into the spring and fall seasons. The term surfing describes the water sport in which participants, referred to as surfers ride on the surface of moving waves. There are many variations of surfing, although it generally refers to a surfer riding a wave while standing on a long or short board. Other types of surfing activities include: Stand up paddleboarding; Body boarding; Kite Boarding; and Wind Surfing. Stand up paddleboarding is another popular type of surfing, in which surfers ride waves while standing (or kneeling), but also using a paddle. Stand up paddleboarding differs from surfing (long and short board) in that it does not require waves for propulsion, which makes it popular in a variety of types of watercourses. Body boarding typically involves surfers riding waves on their stomachs or knees. Kite-boarding, referred to as kite surfing, is a surfing activity where surfers ride a wave while standing and use a power kite to propel them across the water. Windsurfing combines elements of surfing and sailing. It involves standing while riding a board that is propelled by a sail that is connected to the board. RTO7 and the Municipality of Kincardine would like to evaluate the tourism and economic potential if surfing were to be developed as a visitor demand generator. The primary desired outcome is the development of Kincardine as Ontario’s premier surfing destination, helping to enrich the region’s diverse tourism experiences. The goals of the development of this tourism product include: 2 Increasing visitor spending and overnight stays in Kincardine and in the BruceGreySimcoe region in general; Establishing shoulder season surf products to extend the tourism season into the Spring and Fall; The Great Lakes region refers to Lake Erie, Lake Ontario, Lake Michigan, Lake Superior, Georgian Bay, Lake St. Clair and Lake Simcoe. 5 Surfing Destination Feasibility Study, Kincardine, Ontario Stimulate and direct tourism investment in Kincardine and elsewhere in the BruceGreySimcoe (“BGS”) Region; Create job opportunities for the citizens of the region; and, Provide quality product and service opportunities in a strategic approach that expands new markets. Recognizing that there are no established surfing destinations in BruceGreySimcoe, or elsewhere in Ontario, Kincardine is well-positioned to develop a unique tourism experience that is truly one-of-akind, drawing more tourists and expenditures to Kincardine and the local area. The marketing of Kincardine as a surfing destination and tourism experience has the potential to strengthen the perception of the local area as a distinctive tourist destination. This feasibility analysis includes: Inventory and assessment of existing resources and assets; Evaluation of the effectiveness of existing destination market efforts; Identification of marketability gaps; Assessment of the target audience, market segmentation and potential; Development of specific recommendations for a product development and marketing strategy; Validation of findings; and Development of a regional analysis and strategic marketing action plan, which provides an assessment of: The tourism and economic potential if surfing were to be developed as a visitor demand generator; The infrastructure and amenities required to engage local stakeholders, businesses, and individuals interested in surfing; Recommended promotional resources to market Kincardine as a surfing destination to target audiences; Potential stakeholder partnerships that could be leveraged to maximize returns, increase competitiveness, and drive growth, in order to optimize surfing as a tourism asset. 6 Surfing Destination Feasibility Study, Kincardine, Ontario 1.2 METHODOLOGY The following paragraphs summarize the principal research component of this study: 1) Background Research – We have conducted background research regarding surfing in Ontario, and surfing participation and travel patterns amongst Canadians. This data has been used to support our own research and evaluate the marketing potential of surfing in Kincardine as a destination and experience. 2) Enthusiast Engagement – As part of our enthusiast engagement strategy we have designed and administered on online survey, which was circulated using links posted on a number of existing surfing organizations’ websites. Facebook was also used to run targeted advertisements for the online survey, focusing on (1) Kincardine residents; (2) individuals from Ontario who list surfing and other related activities amongst their interests; (3) those who are members of surfing groups. The survey captured the input of 104 survey respondents.3 The results of the online survey have been used to develop a demographic and geographic profile of existing and potential audiences. The survey was also used to identify the target market(s) for surfing in Kincardine. As part of our enthusiast engagement strategy we have also consulted with existing surfing enthusiasts in Ontario. Our consultation with the surfing community has been used to gain insight regarding target audiences, market size, seasonality, and infrastructure requirements. Surfing enthusiasts were also interviewed on October 27, 2013, during the 2013 Lake Huron Fresh Water Classic (a surf competition hosted by the Eastern Surfing Association and the Municipality of Kincardine). These interviews have been used to gain additional feedback from the surfing community. 3) Identification of Market Demand and Appeal of the Product Area – As part of our analysis we have conducted on-site fieldwork in Kincardine. Our fieldwork included an inventory of existing resources and assets available in the community. Our inventory focused on the existing surfing infrastructure in Kincardine as well as other amenities available in the community, including accommodations, restaurants, retailers, arts/cultural attractions, and other complementary tourism-related activities. As part of our identification of the market demand and appeal of surfing, we have evaluated Kincardine in comparison to other popular surfing destinations/locations in Ontario. These competitive surfing destinations were identified based on a review of existing publications 3 This total includes 83 fully-completed online surveys and 21 partially complete on-line surveys. 7 Surfing Destination Feasibility Study, Kincardine, Ontario regarding surfing in Ontario. Competitive surfing destinations were also identified through the results of our online survey. Our evaluation and comparison includes accommodations, restaurants, retailers, arts/cultural attractions, and other complementary tourism-related activities. We have also conducted a literature review to supplement our comparison of existing local assets with other surfing destinations in Ontario and assist in identifying the market-readiness of Kincardine to support a successful surfing destination. Our literature review has included the following reports: 2013 Consumer Insight Research: RTO7 – BruceGreySimcoe; Travel and Activities Motivations Survey (“TAMS”) 2006 – Canadian Activity Profile: Surfing and Sailing While on Trips; and 2012 Waterways Tourism Product Report – Building Direction for Region’s Waterways Tourism Product. 4) Collection of Media Assets – We have collected a series of videos and images of surfing in Kincardine, as well as the local infrastructure and tourism-related amenities. Our collection of media assets includes personal videos and pictures provided by surfing enthusiasts, in addition to our own pictures and videos gathered as part of our on-site fieldwork in Kincardine, including the 2013 Lake Huron Fresh Water Classic. 5) Development of Marketing Plan – As part of our marketing plan, we have assessed, and proposed refinements to current marketing efforts, in order to improve effectiveness in reaching targeted surfing markets. Our assessment includes an identification of existing marketability gaps. We have also developed an integrated surfing product strategy, along with the identification of complementary experiences and attractions. Our marketing plan combines both traditional and social media, and proposes marketing materials and web site improvements based on our assessment of the best communication channels to engage the surfing community. 8 Surfing Destination Feasibility Study, Kincardine, Ontario 2 ENTHUSIAST ENGAGEMENT Survey research has been an integral component of evaluating the feasibility and market potential of Kincardine as Ontario’s premier surfing destination. The research and findings presented in this report have largely been based on an online survey4. In order to identify the market demand and appeal of surfing in Kincardine, we have established a profile of surfers in the Great Lakes region based on discussions with existing surfing enthusiasts, in addition to an online survey, which was administered to the public using Fluid Surveys. The online survey was advertised through a variety of channels, including surfing organizations, surfing retailers and Facebook. A copy of the survey form is provided in Appendix A. A total of 104 online surveys have been completed by existing surfers in the Great Lakes region (83 fully-completed online surveys and 21 partially complete on-line surveys5). Of these 104 survey respondents, 84 indicated that they surfed frequently/often (approximately 81% of all survey respondents). The following subsections detail our analysis of the market demand and appeal of surfing in Kincardine, including a demographic profile, insight into surfing participation and travel patterns, as well as a local assessment. 2.1 DEMOGRAPHIC PROFILE The results of urbanMetrics’ online survey research have been used to establish a demographic profile of the surfing community in order to gain a better understanding of the market opportunity for surfing in Kincardine. The demographic profile of a typical surfer in the Great Lakes region is shown in Figure 2-1. FIGURE 2-1: DEMOGRAPHIC PROFILE OF SURFERS Demographic Profile of Survey Respondents Age 30 - 39 years of age (52%); 20 - 29 years of age (18%) Gender Males; Females (54% male) Marital Status Married (53%) Employment Status Full-time (73%) Household Income $100,000 - $124,000 (18%); $50,000 - $74,000 (16%) Educational Attainment University certificate or diploma (45%); College, CGEP or equivalent (31%) SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. The primary market research for this study has been conducted using an online survey tool. It is important to note that the results of the online survey can’t be considered projectable or statistically valid, given the sampling size and the survey respondents. However, the data obtained through this primary research has been valuable to inform our study findings and recommendations. 4 Partially complete surveys were terminated by the respondents prior to reaching the end of the survey document. In most cases sufficient information was available to analyze the results and inform the recommendations. As a result, partially completed surveys have been incorporated as part of our analysis. 5 9 Surfing Destination Feasibility Study, Kincardine, Ontario 2.1.1 AGE, SEX & GENDER Based on our consultation with surfing enthusiasts, the typical surfer is between 30 and 35 years of age. A higher proportion of males compared to females currently participate in surfing in the Great Lakes region, at least in Kincardine. These observations are supported by existing survey research completed regarding the market for surfing in Lake Superior6, which indicates that although the number of women surfers worldwide is growing, they represent a much smaller portion of the market. The largest segment of the female market is oriented to stand up paddleboarding rather than surfing (long or short board). These observations tend to be supported by our online survey research, although the results indicate a more even distribution between male and female surfers, with 54% of respondents being male. Also 52% of survey respondents indicated they were between 30 and 39 years of age. Respondents between the ages of 20 and 29 represent the second largest segment of the surfing market according to our online survey research. This data is supported by existing survey research regarding surfing in Lake Superior, which indicates that 30 is the mean age for surfers7. Although these two age segments represent the majority of the surfing market, surfing attracts individuals from a wide range of ages, as illustrated in Figure 2-2. For example, there was a competitor at the surfing competition who was 66 years old. FIGURE 2-2: AGE Response 19 years of age or younger 20 - 29 years of age 30 - 39 years of age 40 - 49 years of age 50 - 59 years of age 60 - 69 years of age 70 years and older I would prefer not to answer Percentage 0% 18% 52% 10% 12% 6% 1% 1% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.1.2 MARITAL STATUS In terms of marital status, the results of our online survey research indicate that the majority of surfers are married, with just under 30% being single (never married), as summarized in Figure 2-3. Prairie Perspectives Volume 12: Surfing Lake Superior, Robert Gilley and Geoff Lindberg, Lakehead University. This study analyzed the nature of surfing in Lake Superior; likes/dislikes regarding surfing in the Great Lakes; comparison of lake and ocean surfing; identification of how surfers began surfing; principal motivations for surfing; and interest in seeing the sport grow. 6 7 Ibid. 10 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-3: MARITAL STATUS Response Percentage Single (never married) Married Living with Partner Separated Divorced Widowed I would prefer not to answer 28% 53% 7% 2% 5% 4% 1% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.1.3 EMPLOYMENT Figure 2-4 indicates that the majority of surfers have full-time employment, accounting for 73% of survey all respondents. The results of our online survey research are similar to existing survey research regarding surfing in nearby Lake Superior, where approximately 66% of surfers have fulltime employment. FIGURE 2-4: EMPLOYMENT Response Full-Time Part-Time Retired Other I would prefer not to answer Percentage 73% 7% 8% 10% 1% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.1.4 INCOME There is a considerable amount of variation in the annual household income amongst surfers. The $100,000 – $124,000 income bracket is the most common, accounting for 18% of online survey respondents, as indicated in Figure 2-5. The $50,000 – $74,000 income bracket is next most common income bracket, representing 16% of survey respondents. 11 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-5: INCOME Response Percentage Less than $50,000 $50,000 - $74,000 $75,000 - $99,000 $100,000 - $124,000 $125,000 - $149,000 $150,000 and above I would prefer not to answer 11% 16% 14% 18% 8% 13% 19% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.1.5 EDUCATION The employment status and average household incomes of online survey respondents reflect the educational attainment of surfers. Surfers who are university or college educated represent the majority of online survey respondents. As summarized in Figure 2-6, surfers with a university certificate or diploma account for 45% of all survey respondents, while those with a college CEGEP or other non-university diploma account for 31%. FIGURE 2-6: EDUCATIONAL ATTAINMENT Response No certificate, degree or diploma High school certificate or equivalent Apprenticeship or trades certificate or diploma College, CEGEP, other non-university certificate or diploma University certificate or diploma I would prefer not to answer Chart Percentage 5% 7% 10% 31% 45% 2% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. This data also mirrors existing research regarding surfing in Lake Superior, where the overwhelming majority of local surfers have some type of post-secondary education and approximately 66% have a university of college certificate. 2.1.6 GEOGRAPHIC DISTRIBUTION In addition to our demographic profile, our online survey research was also used to identify the geographic distribution of existing surfers. There is a strong concentration of surfers in the Greater Toronto Area, which account for the majority of Ontario’s surfing community. While the Greater Toronto Area accounts for a significant portion of the surfing community in Ontario, there are also established groups of surfers in Sauble Beach, Niagara-on-the-Lake, and Wyldewood Beach, amongst other locations. Figure 2-7 illustrates the geographic distribution of survey respondents. 12 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-7: GEOGRAPHIC DISTRIBUTION OF SURVEY RESPONDENTS Our online survey research has been confirmed based on our consultation with local surfing enthusiasts, who indicated that the surfing crowd in Kincardine is generally comprised of individuals and groups travelling from Toronto, Grand Bend, Guelph, Kitchener, Waterloo and Sauble Beach. 2.1.7 DEMOGRAPHIC PROFILE – SUMMARY The results of our online consumer survey research dispel the image of the typical surfer depicted in popular culture as a young, transient, male who spends most of their time at the beach. In reality, the typical surfer, at least in the Great Lakes region, is older, married, employed full-time and has a relatively high household income. 2.2 SURFING PARTICIPATION & PREFERENCES 2.2.1 PRIMARY ACTIVITY Based on our consultation with local surfing enthusiasts in Kincardine and the surrounding area, the most popular types of surfing activities include surfing (long and short board)8, stand-up paddle- 8 Generally refers to a surfer riding a wave while standing on a long or short board. 13 Surfing Destination Feasibility Study, Kincardine, Ontario boarding (“SUP”), and kite-boarding. Ash Adams, owner/operator of West Shore Lakeside Surf Shop in Kincardine, indicated that 9 out of 10 surf boards that he has sold in the past two years have been for stand up paddleboarding. This information is supported by the results of urbanMetrics online survey research, which indicates that surfing (long and short board) and stand up paddleboarding are by far the most popular surfing activities. As summarized in Figure 2-8, 64% of survey respondents who had participated in surfing during the past 24 months indicated they typically participate in surfing (either long or short board) and 61% indicated they typically participate in stand up paddleboarding. FIGURE 2-8: SURFING PARTICIPATION – Q: Please indicate what type of surfing you typically participate in: Response Percentage Surfing (long and short board) 64% Wind Surfing 11% Stand Up Paddleboarding Kite Surfing Body Boarding/Surfing Other 62% 11% 11% 3% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. Also, the majority of survey respondents who were interested in surfing, but had yet to have the opportunity to try, indicated that they were interested in trying stand up paddleboarding or surfing (long or short board). These two surfing activities clearly have the most market potential. A higher percentage of males participate in surfing (long and short board) compared to stand up paddleboarding. For females, a slightly higher percentage of online survey respondents indicated that they typically participate in stand up paddle boarding as opposed to surfing. 2.2.2 LOCATION The online survey results indicate that Lake Huron is the preferred destination for surfing in the Great Lakes region, which reflects the potential for Kincardine to establish itself as Ontario’s premier surfing destination. Figure 2-9 indicates that Lake Erie and Lake Ontario are also popular locations for surfing in the Great Lakes region. Survey respondents were asked to choose a maximum of three preferred surfing location in the Great Lakes region (as a result percentages do not sum to 100%). 14 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-9: PREFERRED SURFING LOCATIONS IN THE GREAT LAKES REGION – Q: Please indicate if you surf in the Great Lakes region? Response Percentage Haven't surfed in the Great Lakes region Lake Erie Lake Ontario Lake Michigan Lake Superior Lake Huron Georgian Bay Lake St. Clair Lake Simcoe Other 2% 44% 46% 5% 4% 88% 37% 0% 5% 2% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. Kincardine has also been identified as the most popular destination for surfing in the Great Lakes region. Approximately 70% of survey respondents ranked Kincardine as their favourite Great Lakes surfing destination, further illustrating the market potential for surfing based on the preferences of existing surfers, as illustrated in Figure 2-10. Kincardine was also the most common response when surfers were asked the destination of their last surfing trip. FIGURE 2-10: RANKING GREAT LEAKES SURFING DESTINATIONS – Q: Rank your favourite Great Lakes surfing destination (up to five): 1st Kincardine - Lake Huron (Kincardine) Sauble Beach - Lake Huron (Sauble Beach) Grand Bend - Lake Huron (Grand Bend) Inverhuron - Lake Huron (Kincardine) Southampton - Lake Huron (Southampton) Erieau - Lake Erie (Erieau) D-Land - Lake Erie (Lowbanks) Alona Bay - Lake Superior (Sault Ste. Marie) The Pier - Lake Ontario (Burlington) Patterson Park - Lake Ontario (Kingston) Birthdays - Lake Ontario (Niagara) Bluffers Park - Lake Ontario (Toronto) Hutches - Lake Ontario (Burlington) Lang's Left - Lake Ontario (Toronto) Other 70% 30% 11% 21% 9% 0% 0% 0% 0% 0% 0% 18% 0% 20% 31% 2nd 12% 26% 26% 42% 18% 50% 29% 0% 20% 0% 33% 47% 0% 0% 12% 3rd 12% 22% 16% 17% 36% 17% 29% 50% 40% 50% 33% 18% 0% 60% 12% 4th 4% 11% 21% 8% 27% 33% 43% 0% 20% 50% 0% 6% 0% 20% 25% 5th 2% 11% 26% 12% 9% 0% 0% 50% 20% 0% 33% 12% 100% 0% 19% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.2.3 SURFING ABILITY Approximately 81% of survey respondents indicated that their surfing ability could be described as beginner or intermediate, as summarized in Figure 2-11. 15 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-11: SURFING ABILITY – Q: Please describe your surfing ability: Response Beginner Intermediate Advanced Highly Advanced Percentage 45% 36% 17% 3% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. Recognizing that survey respondents also identified Kincardine as the preferred destination for surfing in the Great Lakes region, Kincardine appears to be a good location for individuals who are new to surfing. 2.2.4 EXPERIENCE In terms of experience as surfers, survey respondents indicated that they have been surfing for an average of seven years. Overall, there appears to be a large variation in terms of the experience of surfers in the Great Lakes region. Although many survey respondents have been surfing for several years, only 21% indicated that they had participated in a surfing event or competition. FIGURE 2-12: LAKE HURON FRESH WATER CLASSIC Building on the success of the 2013 Lake Huron Fresh Water Classic and continuing to promote surfing events hosted in Kincardine would be an effective method of increasing awareness about surfing in Kincardine. Competitions also provide a greater incentive for the first-time visitors to try surfing in Kincardine. 16 Surfing Destination Feasibility Study, Kincardine, Ontario 2.2.5 SEASONALITY Although Kincardine features some of the best surfing conditions anywhere in the Great Lakes region, the peak seasons for surfing in Kincardine are in the spring and fall, when most people are not planning to visit beaches or participate in water activities in Kincardine. These types of activities are normally associated with the summer months. During the summer, the waves in Kincardine are typically not large enough to permit surfing (both long board and short board), although calmer wave conditions are attractive for many stand up paddle boarders, particularly beginners. Existing survey research indicates that the peak seasons for surfing (long and short board) in nearby Lake Superior are also during the spring and fall. The recommended wetsuit for surfing in cold weather in the Great Lakes region is a 6/5/4 mm suit (with hood, mitts and boots) according to information provided by Surf Ontario. With proper equipment temperature is not a deterrent for core surfers, although it may be a barrier to entry for new surfers, who may be reluctant to try learning in cold water conditions. Although wave conditions dictate that surfing is limited in Kincardine during the summer, many people enjoy standup paddleboarding in Kincardine during these months. The results of our online survey research indicate that Kincardine attracts a considerable number of surfers and stand up paddleboarders during June, July and August as well as during the peak season for surfing in the local area. 2.2.6 SUMMARY OF SURFING PARTICIPATION & PREFERENCES The results of our online consumer survey research indicate that Kincardine is viewed as the best surfing destination in the Great Lakes region. Although wave and weather conditions are variable throughout the year, Kincardine is already among the most popular surfing destinations in the Great Lakes region, and has potential to further establish itself as Ontario’s premier surfing destination. Although wave conditions are generally not conducive to surfing (long and short board) during the summer months, many stand up paddle boarders prefer these calmer conditions, particular those who are new to the sport or less advanced. 2.3 TRAVEL 2.3.1 TIME (DISTANCE) Recognizing that surf conditions in the Great Lakes region are variable and there are limited times each year when surfing is possible, surfers in Ontario are often willing to travel long distances in order to take advantage of the best surf conditions. For example, the surfing market in Kincardine is generally comprised of individuals and groups travelling from Toronto, Grand Bend, Guelph, Kitchener, and Sauble Beach, as indicated previously. The 2013 Lake Huron Fresh Water Classic 17 Surfing Destination Feasibility Study, Kincardine, Ontario attracted competitors from BruceGreySimcoe, but also participants from further abroad, including the United States. Despite observations that surfers are often willing to travel long distances in order to access the best wave conditions, our survey research indicates that the majority of survey respondents prefer to surf at locations which require less than 1 hour of travel from home. Figure 2-13 also indicates that most surfers won’t travel more than 4 hours, although there is a considerable portion of the surfing community with a willingness to travel anywhere from one to four hours in order to surf in the Great Lakes region. FIGURE 2-13: TRAVEL DISTANCE – Q: Please specify how far you normally travel to surf when surfing in the Great Lakes region: Response Less than 1 hour 1 - 2 hours 3 - 4 hours Greater than 4 hours Percentage 60% 19% 19% 2% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. The existing survey research conducted for surfing on Lake Superior indicates that geographic proximity is one of the major attractions for Great Lakes surfing. There is an opportunity for Kincardine to promote itself as a premier surfing destination, but also as a more convenient alternative to international surfing destinations that people more commonly associate with surfing (e.g. California, Hawaii, etc.). 2.3.2 NUMBER OF TRIPS & LENGTH OF STAY The results of our online survey indicate that the average surfer went on 16 surfing trips during the past two years. It is important to note that surfing trips have been defined as any form of travel, including local travel within your own community and also travel to locations outside of your local community, province or country. Figure 2-14 indicates that day trips are the most common type of surfing excursion amongst survey respondents. This is typical of most surfing trips made within Ontario. There were also a number of respondents who went on surfing trips for a period of one or two weeks. The survey results indicate that these trips were made to destinations outside of Ontario. 18 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-14: TYPICAL LENGTH OF STAY – Q: Please indicate the typical length of stay on your l ast surfing trip (during the past 24 months): Response Day trip 1 night 2 nights 3 nights Other Percentage 42% 7% 9% 9% 33% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 2.3.3 TRAVEL ARRANGEMENTS & ACCOMMODATIONS Based on our consultation with existing surfing enthusiasts, most surfing trips are limited to individuals who are actually surfing, although spouses, children and friends may occasionally join to watch. Some surfers also travel with photographers to document their surfing experiences. For example, many surfers travelled with spouses and other family/friends when participating in the 2013 Lake Huron Fresh Water Classic. Our online survey research indicates that surfers typically travel with an average of 3 other surfers. The majority of surfers do not travel with children, although almost 42% of survey respondents indicated that they do bring children along on surfing trips. In terms of accommodations, the results of our online survey indicate that private cottage rentals and staying with friends/family were the two most common types of accommodation used by surfers while on surfing trips. As illustrated in Figure 2-15, hotels and campgrounds are also popular accommodation choices amongst survey respondents. FIGURE 2-15: ACCOMMODATION PREFERENCES – Q: Please indicate the type of accommodations you looked for on your last surfing trip (during the past 24 months): Response Resort Campground Bed & Breakfast Hotel Motel Other (e.g. private cottage rental) None Percentage 2% 12% 7% 14% 2% 40% 23% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. 19 Surfing Destination Feasibility Study, Kincardine, Ontario 2.3.4 SPENDING Figure 2-16 shows the distribution of average daily spending reported by online survey respondents. We have not shown the average daily expenditure values for each category, recognizing that the online survey results tend to overstate the actual spending. Our survey results indicate that surfers likely spend more than the typical visitor to destinations in BruceGreySimcoe, who spent an average of $87 per same day visit in 2010, according to Statistics Canada microdata based on the Travel Survey of Residents of Canada. FIGURE 2-16: AVERAGE DAILY SPENDING (PER INDIVIDUAL) – Q: Please indicate how much you spent daily while on your last surfing trip (during the past 24 months): Distribution of Average Daily Spending Surfing (rental/purchase of equipment) Accommodation Dining Shopping Travel Entertainment 3.8% 11.3% 20.8% 11.3% 41.5% 11.3% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. There was a major variation in the responses, which were largely dependent on the length of stay and travel distance. In general, survey respondents who indicated that they had traveled to international destinations for surfing trips had considerably higher expenditures than those who have only surfed in the Great Lakes region. Average daily expenditures by surfers on surfing (rental/purchase of equipment) were also higher while on overnight trips, compared to day trips. The average travel expenditures were significantly higher for overnight trips. 2.3.5 COMPLEMENTARY ACTIVITIES Based on the results of our online survey research, the most popular complementary activities for surfers include: Hiking Swimming Shopping Dining Arts/cultural attractions Events 20 Surfing Destination Feasibility Study, Kincardine, Ontario 2.3.6 TRAVEL SUMMARY In terms of travel preferences amongst existing surfers, the results of our online consumer survey research indicate that Kincardine is primarily a popular destination for short-term travel, particularly day trips, although the duration of trips to Kincardine varied. Many surfers travel in groups, and somewhat surprisingly, almost 40% of surfers travel with children. It is important to note that these groups include both surfers and non-surfers. The preferred type of accommodation amongst existing surfers is private cottage rentals. Only about one in four surfing trips involved an overnight stay in a hotel, motel, resort, or bed and breakfast establishment. The average daily spending amongst surfers is relatively high, although spending varies dramatically depending on length of stay and travel distance. The are a number of complementary activities identified by existing surfers, which should be the focus of the marketing plan, along with the promotion of surfing and stand up paddleboarding. Developing and promoting these complementary attractions is an important aspect of establishing Kincardine as Ontario’s premier surfing destination. The combination of these complementary attractions, along with the optimal surfing conditions at Station Beach (relative to other Great Lakes locations) contributes to make Kincardine a compelling destination for surfers. 2.4 MARKETING In order to examine the marketing channels used by the existing Great Lakes surfing market we have identified the most commonly used: 2.4.1 Surfing organizations; Resources used for planning surfing excursions; and Websites. SURFING ORGANIZATIONS In order to evaluate the best methods for marketing surfing in Kincardine to the existing surf community in the Great Lakes region, we have identified the various surfing organizations that survey respondents belong to, and use for planning surfing trips. As shown in Figure 2-17, Great Lakes Surfers and FreshCoast are the two most popular surfing organizations/websites used by online survey respondents. 21 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 2-17: AFFILIATION WITH SURFING ORGANIZATIONS – Q: Please indicate whether you are a member of the following surfing organizations: Response Great Lakes Surfers Fresh Coast Origin Surf NOTL Surf Club Surfers Village Sodium Free Surf Surfing Waves Other None Percentage 42% 23% 17% 2% 4% 0% 1% 14% 43% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. As a result, these organizations are a good starting point for connecting with the existing surf community and marketing Kincardine as Ontario’s premier surfing destination. Recognizing that there are also many surfers who do not belong to any specific surfing organization, we have also evaluated other resources consulted by surfers in the following subsection. 2.4.2 RESOURCES To supplement our evaluation of the organization most often consulted by the existing surfing community, we have also assessed the use of other resources when planning surfing trips. Figure 2-18 indicates that the Internet is undoubtedly the most popular method of planning surfing excursions. FIGURE 2-18: RESOURCES CONSULTED TO PLAN SURFING TRIPS – Q: Please indicate what resources you typically consult to plan surfing trips? Response Internet Word-of-mouth recommendations Past experience Print articles - newspapers, magazines, etc... Maps Regional travel guides/brochures Other Travel agent Radio Newspaper Percentage 88% 71% 50% 17% 13% 13% 12% 8% 4% 0% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. Word of mouth recommendations are an important way to encourage surfers to try new locations, and also a good way to encourage new surfers to begin surfing, particularly in the Great Lakes region. There is a major lack of awareness about surfing in the Great Lakes region. As a result, most new 22 Surfing Destination Feasibility Study, Kincardine, Ontario surfers learn about the possibility of surfing in the local area from word-of-mouth recommendations, or simply from watching individuals. Without word-of-mouth recommendations many potential visitors would not know that surfing is possible in Kincardine, or elsewhere in the Great Lakes region. Recognizing that word-of-mouth recommendations are an important resource consulted by surfers when planning surfing trips, social media will be an important method of expanding word-of-mouth promotion opportunities. 2.4.3 INTERNET USE Recognizing that the Internet is the most important resource for surfers when planning surfing trips, we have also analyzed the ways in which the existing surf community uses the Internet. Figure 2-19 indicates that weather forecasting is the primary reason surfers use the Internet when planning surfing trips. A significant number of surfers also use the Internet for the purposes of identifying surfing destinations, using maps to navigate to surfing locations, booking overnight accommodations, and social networking with other surfers. FIGURE 2-19: INTERNET USE WHILE PLANNING SURFING TRIPS – Q: Please describe the use of the internet to plan surfing trips: Response Weather forecasting Booking overnight accommodations Identifying surfing destinations/locations Purchasing tickets for entertainment/other activities Travel reservations (i.e. plane, rail or bus trips) Using maps to surfing locations Social networking with other surfers Other No Internet use Percentage 85% 48% 71% 37% 38% 62% 48% 2% 4% SOURCE: urbanMetrics inc., based on on-line survey research conducted during September and October 2013. These survey results help to inform our research by indicating the most effective types of websites to focus on for the purposes of marketing Kincardine as Ontario’s premier surfing destination. 2.4.4 MARKETING SUMMARY The results of our online consumer survey research indicate that the Internet is the most popular resource used by existing surfers to plan surfing excursions. Word-of-mouth recommendations are also an important resource influencing the decisions of surfers about where to surf. As a result, social media will be a vital component of marketing a strategy to promote Kincardine as Ontario’s premier surfing destination. Traditional media sources are less important, although they should continue to be included as part of the marketing plan. 23 Surfing Destination Feasibility Study, Kincardine, Ontario 2.5 LOCAL ASSESSMENT 2.5.1 MOST IMPORTANT FEATURES OF A PREMIER GREAT LAKES SURFING DESTINATION As summarized in Figure 2-20, the most important features identified by the survey respondents for a premier surfing destination in the Great Lakes region include (in order of importance): Swell sizes; Weather/seasonality; Consistency of waves; Water temperature; Wave frequency; and Accessibility. FIGURE 2-20: MOST IMPORTANT FEATURES OF A PREMIER GREAT LAKES SURFING DESTINATION – Q: Please rank your top 5 most important features of a premier great lakes surfing destination: Weather/seasonality Swell sizes Wave frequency Consistency of waves Water temperature Air temperature Availability of pier Availability of showers & change rooms Safety Lack of competing water activities Few other surfers (lack of crowds) Availability of additional outdoor recreational activities Availability of nearby shops/restaurants Availability of accommodations Accessibility 1 2 3 4 5 58% 50% 10% 24% 4% 0% 14% 0% 8% 0% 0% 0% 0% 0% 0% 13% 31% 43% 36% 17% 40% 14% 0% 25% 0% 8% 0% 0% 0% 7% 0% 6% 29% 28% 48% 20% 14% 50% 8% 50% 25% 0% 18% 29% 27% 10% 9% 10% 8% 22% 10% 29% 50% 50% 50% 17% 50% 45% 57% 7% 19% 3% 10% 4% 9% 30% 29% 0% 8% 0% 50% 50% 36% 14% 60% The availability of showers and change rooms was also an important consideration amongst existing surfers, but only after features related to surf conditions. The survey results clearly indicate that prime conditions are an essential requirement of a premier surfing destination. The pier is also an attractive feature distinguishing Kincardine from other surfing destinations in the Great Lakes region. According to existing survey research regarding surfing in Lake Superior, the major attractions of surfing in the Great Lakes region include: The lack of crowds; The friendly atmosphere; and The frontier aspect of surfing (particularly in the Great Lakes region). 24 Surfing Destination Feasibility Study, Kincardine, Ontario The frontier aspect of surfing provides an opportunity to advertise Kincardine as a distinctive place featuring one-of-a-kind experiences that aren’t available elsewhere in Ontario. The frontier aspect also makes surfing in the Great Lakes region a point of pride, even amongst the most avid surfers. 2.5.2 STRENGTHS OF KINCARDINE Based on our consultation with surfing enthusiasts in Ontario, along with the results of our online survey, Kincardine benefits from the best surf conditions in Ontario. Surfers can experience very long rides compared to other surfing destinations in the Province, made possible by the ideal surf conditions at Station Beach. The best surf conditions in Kincardine, occur with a wind direction from the northwest, which is a common occurrence based on historic weather conditions. Although weather and wind conditions are variable throughout the year, Kincardine boasts some of the best surf conditions in Ontario, with swells up to 10 feet in size. The prime surf conditions in Kincardine, relative to other destinations in Ontario and Canada, have been featured in a number of publications, which consistently rank Station Beach amongst the top surfing destinations in Canada. For example, Kincardine has been named one of the Canada’s Top Surf Spots by Redbull9; Explore Magazine ranked Kincardine as the second best surfing destination in Canada, behind only Tofino, British Columbia10; and Canoe ranked Kincardine amongst the Top 9 Places to Surf in Canada11. The pier is one of the most significant existing attractions for surfers in Kincardine. The pier makes it easier to catch waves, by allowing surfers to save energy and avoiding having to paddle out into the lake from the beach. Instead surfers are able to jump off the pier, which extends approximately 180 metres into the Lake Huron, closer to where surfers catch waves, at a point where deeper water intersects with the sandbar, producing swells suitable for surfing. Moreover, not only does the pier make it easier for surfers to catch waves, but it also helps to improve the quality and consistency of the waves. Another major strength of surfing in Kincardine is the proximity of Station Beach to the downtown area. Many other surfing destinations are somewhat isolated from retail facilities and accommodations, or require a long hike from a parking area to the water. Whereas in Kincardine, surfers are able to park for free at Station Beach, which is located less than 500 metres from Kincardine’s downtown core, which offers a broad range of retailers and services. 2.5.3 WEAKNESSES OF KINCARDINE The biggest weaknesses of surfing in Kincardine are seasonality/lack of awareness, and proximity to major centres based on urbanMetrics’ market research. 9 http://www.redbull.ca/cs/Satellite/en_CA/Article/Canadas-Top-Surf-Spots-021243209457735 10 http://explore-mag.com/7616/adventure/where-to-surf-in-canada 11 http://www.canoe.ca/Travel/Galleries/Canada/2013/07/16/20980901.html?&pic=8 25 Surfing Destination Feasibility Study, Kincardine, Ontario Seasonality is a major drawback of surfing in Kincardine, but this affects all Great Lakes locations. Many people are not aware that surfing is possible in the Great Lakes region, and associate surfing with tropical beaches and warm weather. While Kincardine boasts some of the best surf conditions in Ontario, the peak season is during the spring and fall months, when water and air temperatures can be very low. Also, the waves can be inconsistent, particularly in comparison to surfing destinations on the ocean. There are only a maximum of 6 – 10 good surfing days during the summer, and it is not unusual for there to be none. Inconsistency of waves has also been identified as the biggest complaint about surfing in the Great Lakes region according to the existing research which focuses on Lake Superior. The wait times are longer than in the ocean and waves don’t last for nearly as long. In the Great Lakes region, surfing rides often last less than 30 seconds, which is short compared to rides which can last up to 5 minutes on ocean swells. There is a lack of awareness of the potential for surfing in Kincardine, in part because of seasonality. At the same time, the cold water and air temperatures during peak surfing season may act as a deterrent to some potential surfers. Based on previous research in other surfing communities, there was a concern that with the continued development and promotion of surfing in Kincardine, anonymity/privacy could become an issue. Previous research has indicated that surfers are often secretive about good surfing locations and do not necessarily enjoy sharing prime surfing locations with others. Despite previous research, our consultation with existing surfing enthusiasts who surf in Kincardine indicated that anonymity/privacy is not really an issue. From the perspective of these existing surfing enthusiasts, the Internet has eliminated almost any anonymity/privacy. Furthermore, weather will also dictate how many surfers actually participate on a given day – not everyone is willing to jump in Lake Huron during the fall and spring. On a day with prime surf conditions there will often be approximately 25 – 30 surfers in the water in Kincardine, in addition to another 10 – 15 kite-boarders. Based on discussion with local surfers, there is sufficient capacity to increase the number of surfers and kite-boarders in Kincardine by approximately 30% (10 – 15 additional surfers). Recognizing the weaknesses of Kincardine as a surfing destination, the marketing strategy should focus on what can be changed – the lack of awareness about surfing in Kincardine. With competitions, the establishment of central information sources, surf programs, and expanded rental operations Kincardine can promote greater awareness about the potential for surfing, and continue to build on the growing popularity the sport. 26 Surfing Destination Feasibility Study, Kincardine, Ontario 3 IDENTIFICATION OF MARKET DEMAND AND APPEAL 3.1 LITERATURE REVIEW – IDENTIFYING MARKET CHARACTERISTICS In addition to urbanMetrics’ online survey research, we have also reviewed existing market research relating to surfing in Canada and the tourism industry in BruceGreySimcoe. This literature review has been used to supplement our own survey research, in order to further identify and confirm the characteristics of the surfing market. It is important to note that there have been a limited number of existing studies which have focused on surfing activity, particularly in the Great Lakes Region. As a result, our review of existing market research includes the following reports: 2013 Consumer Insight Research: RTO7 – BruceGreySimcoe; Travel and Activities Motivations Survey (“TAMS”) 2006 – Canadian Activity Profile: Surfing and Sailing While on Trips; and 2012 Waterways Tourism Product Report – Building Direction for Region’s Waterways Tourism Product. The findings and conclusions of these studies have been used to supplement urbanMetrics’ market research and inform our evaluation of the market potential for Kincardine to establish itself as Ontario’s premier surfing destination. It is important to the note that the findings of our primary market research are consistent with the findings and recommendations of the Consumer Insight Research conducted by RTO7. There are a number of similarities, particularly in terms of travel preferences, marketing channels, target demographics and geographic markets, which strengthens the validity of our findings. 3.1.1 2013 CONSUMER INSIGHT RESEARCH: RTO7 – BRUCEGREYSIMCOE In partnership with TNS, the Ontario Ministry of Tourism, Culture and Sport, and the Ontario Tourism Marketing Partnership Corporation, Consumer Insight Research (2013) was undertaken by RTO7 to evaluate the local tourism market in terms of: Perceptions; Awareness, Interest & Visitation; Implications; Traveler Segmentation; and Tourism Growth Opportunities. We have used this research to help characterize the target audiences and identify potential opportunities to promote surfing in Kincardine to specific market segments. 27 Surfing Destination Feasibility Study, Kincardine, Ontario BruceGreySimcoe already boasts a variety of unique and diverse outdoor experiences, and promoting surfing would help to further establish the perception of the local area as a unique, all-season destination. The results of the Consumer Insight Research indicate that the region is considered a unique place that is ideal for enjoying outdoor activities. There is also an opportunity to increase visitation by offering many possibilities for tourists to immerse themselves in new and different experiences and create lasting memories. Surfing is well-positioned to deliver on these tourism development opportunities. According to the Consumer Insight Research, Nearby Ontario12 has been the primary source market for travelers to destinations in BruceGreySimcoe. As illustrated in Figure 3-1, Nearby Ontario recorded the highest percentage of respondents who stated that they had ever visited BruceGreySimcoe. Nearby Ontario also recorded the highest percentage of respondents who stated they had visited BruceGreySimcoe in the past two years, and those with a strong interest in visiting BruceGreySimcoe in the next two years. FIGURE 3-1: INCIDENCE OF VISITATION AND INTEREST BY SOURCE MARKET Travellers Residing In... ONTARIO Ontario Nearby Other Ontario QUEBEC KEY U.S. MARKETS New York State Pennsylvania State Ohio State Michigan State OTHER U.S. Percent Of Travellers From Each Source Market Stating… Visited BruceGreySimcoe…. Very Interested In Visiting In Ever (%) In Past Two Years (%) Next 2 Years (%) 57 29 36 60 34 40 53 22 31 16 3 16 8 2 11 14 3 12 6 2 9 5 1 10 12 2 13 7 3 13 SOURCE: RT07, TNS, OTMPC Consumer Inisght Research (2013) This data supports the results of urbanMetrics online survey research. At the same time, there are also opportunities to attract tourists from further abroad, and increase the attractions for those in nearby source markets, including: Giving existing tourists reasons to continue visiting the local area; Providing compelling amenities, attractions, and experiences; This area encompasses Regional Tourism Organizations 4, 5, 6, 8, and 12, including the Greater Toronto Area. RTO4 – Huron, Perth, Waterloo and Wellington; RTO5 – Greater Toronto Area; RTO6 – York, Durham and Hills of Headwaters; RTO8 – Kawarthas and Northumberland; and RTO12 – Muskoka, Parry Sound and Algonquin Park 12 28 Surfing Destination Feasibility Study, Kincardine, Ontario Developing innovative product packages, while also improving the quality of existing experiences to maximize growth potential; and Identifying traveler segments and geographic markets that should be targeted. The US Nearby, which includes Michigan, Ohio, New York State and Pennsylvania, is another important source market for tourists visiting BruceGreySimcoe. This data is supported by the attendance at the 2013 Lake Huron Fresh Water Classic, which attracted competitors from across Ontario, in addition to participants from the United States, including from New York and Michigan. The Consumer Insight Research also indicates that Nearby Ontario is the best target market in terms of awareness, interest and visitation to destinations within BruceGreySimcoe. Figure 3-2 indicates that Nearby Ontario recorded a significantly higher proportion of recent visitors during the past two years, and visitors who plan to return compared to other potential source markets. This source market also recorded the lowest proportion of non-visitors who are unfamiliar with destinations in BruceGreySimcoe, or have no interest in visiting. FIGURE 3-2: RTO7 AWARENESS, INTEREST AND VISITATION FROM NEARBY ONTARIO SOURCE: RTO7, TNS, OTMPC Consumer Insight Research (2013) Nearby Ontario should remain the primary target market for destinations in BruceGreySimcoe. Promoting diverse, multi-season experiences has, and will continue to be critical for promoting tourism in the local area based on the Consumer Insight Research. Establishing Kincardine as Ontario’s premier surfing destination would create a very distinctive experience/attraction that would enhance the diversity of tourism offerings in BruceGreySimcoe. The RTO7 Consumer Insight Research is also helpful for identifying the most popular types of activities for visitors to the local destinations, such as Kincardine. Outside of visiting family and relatives, the most popular types of activities amongst visitors to BruceGreySimcoe include: 29 Surfing Destination Feasibility Study, Kincardine, Ontario Visiting a beach (32%); Hiking / climbing (23%); Shopping (22%); Dining in restaurants (18%); Surfing is grouped with other water activities, which together were identified as another popular activity, with 7% of visitors participating while visiting BruceGreySimcoe. There are also a number of other complementary activities identified through the RTO7 Consumer Insight Research, which support the results of our online survey, and correspond with other existing research. As indicated by the results of our online survey research, the surfing community is comprised of individuals from a variety of different backgrounds. As a result, it is difficult to associate surfers with any one of the twelve Travel Segments identified as part of the Consumer Insight Research. The surfing community can be best characterized by “Sports Lovers” and “Connected Explorers”. Both “Sports Lovers” and “Connected Explorers” are considered current market segment priorities and should be the focus of tourism promotion for destinations in BruceGreySimcoe. In terms of demographics, “Sports Lovers” are typically middle-aged couples, who may or may not have children, whereas “Connected Explorers” are typically younger couples, who may or may not have children. These two markets are considered high value segments, given that they have among the highest average annual household incomes and travel budgets, as well as the highest number of trips during the past 12 months, as indicated in Figure 3-3. “Connected Explorers” also have amongst the highest average spending while on trips, and significantly higher spending than the average visitor to BruceGreySimcoe. FIGURE 3-3: RTO7 MARKET SEGMENT DEMOGRAPHICS Market Segment Pampered Relaxers Sports Lovers Knowledge Seekers Up & Coming Explorers Connected Explorers Aces Outgoing Mature Couples Family Memory Builders Mellow Vacationers Nature Lovers Solitaires Youthful Socializers Average Annual Household Income $105,554 $103,533 $102,480 $88,361 $93,080 $77,205 $68,152 $82,159 $80,141 $70,547 $62,507 $66,383 Average Annual Household Travel Budget $4,232 $3,868 $4,713 $4,637 $4,267 $3,093 $2,562 $2,213 $2,061 $2,172 $1,990 $2,029 Average Average Trip Number Of Average Party Length (In Trips In Past 12 Size Per Trip days) Months 2.8 6.4 3 3.3 5.4 3.2 3.1 8 2.7 3.5 4.6 2.8 3.6 5.8 2.8 2.8 4.6 2.9 2.6 6.8 3.6 2.3 4.9 4.1 2.2 5.4 2.5 3.1 5.4 3.7 2.5 6 1.6 2.4 4.7 2.9 ABOVE AVERAGE BELOW AVERAGE SOURCE: RT07, TNS, OTMPC Consumer Inisght Research (2013) 30 Surfing Destination Feasibility Study, Kincardine, Ontario The Consumer Insight Research also recommends methods of reaching target market segments: “Connected Explorers” have a high proportion of digital media use, and a moderate – high proportion of traditional media use. “Sports Lovers” have a moderate proportion of digital media use, and a moderate – high proportion of traditional media use. The most effective way to reach customers is through the Internet, recognizing that 90% of the sports lover segment uses the Internet and 98% of Connected Explorers use the Internet, while rates were much lower for other types of media (e.g. newspapers). A comprehensive digital strategy that embraces advertising, booking, itinerary planning, real time assistance and social media relationships is recommended to promote tourism growth in BruceGreySimcoe. 3.1.2 TRAVEL AND ACTIVITIES MOTIVATIONS SURVEY (“TAMS”) 2006 In addition to helping quantify the size of the market for surfing in the Great Lakes Region, the 2006 TAMS research has been used to validate the results of our survey research, particularly in terms of identifying complementary activities. The 2006 TAMS research indentifies a number of complementary amenities and activities enjoyed by the surfing community, including: Other outdoor recreational activities; Other complementary activities and local amenities; and Accommodations. Figure 3-4 illustrates the results of the 2006 TAMS research in regards to the most common outdoor activities for sailors and surfers: 31 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 3-4: OTHER OUTDOOR ACTIVITIES PURSUED BY SAILORS AND SURFERS Swimming Day outing to a park Exercising at home or at a fitness club Hiking Cycling Gardening Picnicking Sailing or other boating Camping Jogging Canoeing or kayaking Golfing Downhill skiing Ice-skating Playing team sports Playing racquet sports (e.g., tennis or badminton) Fishing Cross-country skiing Rollerblading Riding an all-terrain vehicle (ATV) Snowboarding Horseback riding Snowmobiling Hunting Skateboarding 79.6% 74.1% 68.9% 67.1% 61.5% 61.0% 54.1% 51.8% 49.0% 40.2% 39.3% 37.9% 35.8% 34.9% 34.6% 30.9% 28.3% 25.1% 24.4% 16.1% 13.9% 12.8% 11.9% 5.2% 3.8% SOURCE: TAMS 2006: Canadian activity profile: sailing and surfing while on trips There is a significant amount of overlap between the outdoor activities pursued by sailors and surfers according the 2006 TAMS research, and those activities identified through our online survey research in Section 2 of this report. Both swimming and hiking were identified as popular activities enjoyed by surfers based on urbanMetrics’ online survey research. Hiking was also identified through the RTO7 Consumer Insight Research. Like the outdoor recreational activities listed in Figure 3-4, the 2006 TAMS research confirms the findings of our online survey research in regards to the most popular complementary activities pursued by surfers. There is significant overlap between our online survey research and the TAMS results shown in Figure 3-5. Dining is the most common entertainment-related activity pursued by surfers according to the 2006 TAMS research and urbanMetrics’ online survey research. 32 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 3-5: ENTERTAINMENT ACTIVITIES PURSUED BY SAILORS AND SURFERS Going out to eat in restaurants Going to festivals or fairs Going to amateur sporting events Going to bars with live pop or rock bands Going to historic sites or heritage buildings Going to live theatre Going dancing Going to art galleries or art shows Going to museums Going to pick-your-own farms or farmers' market Going to professional sporting events Going to rock music concerts Going to zoos or aquariums Going to botanical gardens Going to amusement or theme parks Going to day spas Going to classical music concerts Going to jazz clubs Going to gamble in casinos Staying overnight in a hotel or B&B in own city Going to the ballet Going to the opera Going to rodeos 94.2% 66.2% 52.9% 44.7% 44.5% 42.0% 41.4% 40.7% 40.0% 39.7% 38.7% 34.3% 32.1% 31.4% 27.5% 23.2% 22.9% 16.1% 15.5% 12.5% 11.9% 11.5% 9.8% SOURCE: TAMS 2006: Canadian activity profile: sailing and surfing while on trips We have also used the results of the 2006 TAMS research to identify the most common types of accommodations used by surfers, as summarized in Figure 3-6. It is important to note that while there is some overlap between the types of accommodations identified in the 2006 TAMS research, the majority of the online survey respondents indicated a preference to stay with friends or rent private cottages for the purposes of overnight stays while surfing. 33 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 3-6: ACCOMMODATIONS PURSUED BY SAILORS AND SURFERS Sailors and Surfers Seaside Resort A Public Campground in a National, State, Provincial or Municipal Park Lakeside / Riverside Resort A Private Campground Ski Resort and Mountain Resort A Camp Site in a Wilderness Setting Health Spa Country Inn or Resort with Gourmet Restaurant Wilderness Lodge You can Drive to by Car A motor Home or RV while Traveling or Touring Farm or Guest Ranch Remote or Fly-In Wilderness Lodge On a Houseboat Remote or Fly-In Wilderness Outpost Cooking School Wine Tasting School 45.6% 37.3% 32.2% 27.5% 26.7% 17.0% 10.4% 8.7% 7.3% 5.2% 4.6% 3.0% 2.9% 1.6% 0.9% 0.6% SOURCE: TAMS 2006: Canadian activity profile: sailing and surfing while on trips Recognizing the similarities between the findings of urbanMetrics’ online survey research and the TAMS research, the marketing plan should focus on these types of complementary activities. The TAMS research is also helpful for identifying media consumption habits amongst the surfing community, which can be used to refine and focus marketing efforts that promote Kincardine as Ontario’s premier surfing destination. 34 Surfing Destination Feasibility Study, Kincardine, Ontario PARTS OF TRIPS BOOKED OVER THE INTERNET TYPES OF WEBSITES CONSULTED INFORMATION SOURCES CONSULTED FIGURE 3-7: RESOURCES USED TO PLAN TRIPS An Internet website Advice of others / Word-of-mouth Past experience / Been there before A travel agent Maps Articles in newspapers / magazines Official travel guides or brochures from state / province Visitor information centres Travel guide books such as Fodor's Advertisements in newspapers / magazines An auto club such as CAA Programs on television Travel information received in the mail An electronic newsletter or magazine received by e-mail Visits to trade, travel or sports shows Advertisements on television An airline website A website of a hotel or resort A tourism website of a country / region / city A travel planning / booking website A website of an attraction Some other website A cruise line website A motorcoach website Air tickets Accommodation Car rental Tickets or fees for specific activities or attractions A package containing two or more items Tickets for rail, bus or boat/ship fares Other 82.20% 60.60% 56.60% 49.40% 37.90% 33.30% 32.20% 27.00% 22.60% 21.00% 20.10% 10.9% 10.8% 7.6% 6.8% 5.6% 63.30% 62.1% 57.2% 56.8% 37.00% 26.40% 9.70% 3.20% 81.10% 73.80% 33.50% 30.60% 23.70% 21.50% 5.20% SOURCE: TAMS 2006: Canadian activity profile: sailing and surfing while on trips Based on existing market research, Internet should be the focus of the marketing plan, recognizing that is the preferred resource for planning trips amongst surfers. Also, past experience and word of mouth recommendations are very important considerations for surfers when it comes to planning trips, which will make it essential for Kincardine to continue to develop a great atmosphere/culture for the surfing community that will encourage surfers to return and recommend Station Beach to other surfers. 3.1.3 2012 WATERWAYS TOURISM PRODUCT REPORT The 2012 Waterways Tourism Product Report (“Waterways Report”) explores the tourism direction for RTO7 in order to make informed product development and marketing decisions. The objectives of this study are to: 35 Surfing Destination Feasibility Study, Kincardine, Ontario Build directional steps to implement tourism products; Develop a long-term vision of the waterways product; and Create recommendations for ways that RTO7 can achieve these objectives. One of the desired outcomes of the Waterways Report is to “advocate to municipalities for the industry to capitalize on its waterways assets.” For example, the Municipality of Kincardine has the potential to capitalize on its surfing conditions, which are among the best anywhere in Canada, while also providing a unique opportunity to surf in the Great Lakes region. The promotion of surfing at Station Beach in Kincardine would help to support a number of the assessment recommendations from the Waterways Report, including Recommended Action 1.1 – to develop a diverse campaign to establish BruceGreySimcoe as the country’s premier beach destination. Promoting Kincardine as a surfing destination would distinguish Station Beach from many other beach destinations, particularly in the Great Lakes region. There is significant potential for Kincardine to establish a brand identity for Station Beach, which is built around surfing. BruceGreySimcoe is already known as the Scuba Diving Capital of Canada, and has the potential to also become known as the premier fresh water surfing destination in Canada. It is important to reiterate that the peak season for surfing in the Great Lakes region is not during the summer months. As a result, promoting surfing in Kincardine has the potential to increase visitation to Station Beach during the shoulder seasons (i.e. the fall and spring). The Waterways Report also indicates that beaches are a good initial draw/attraction to other water opportunities (e.g. surfing, boating and swimming). There is a distinct culture associated with surfing, which would make a positive contribution to further establishing a beach atmosphere in Kincardine. According to the Waterways Report, enhancing the beach culture is about more than just beach activities, it encompasses restaurants, attractions, etc. Recommended Action 3.0 – to capitalize on local waterway assets to the fullest extent. Kincardine could capitalize on the ideal surf conditions which can be found at Station Beach to further promote Kincardine and BruceGreySimcoe in general. One of the primary recommendations is to create branded signs that lead to waterways. We also believe that it is important for these signs to indicate what related activities can be enjoyed in Kincardine to help draw people in. The Waterways Report also acknowledges the important of building a strong Internet and social media presence, in order to provide an instant connection to the region. Recommended Action 3.1 – it is essential to raise waterway awareness and improve signage and wayfinding to the waterfront area. The Waterways Report indicates that a strong connection 36 Surfing Destination Feasibility Study, Kincardine, Ontario between the waterfront and the main street will guarantee an enhanced visitor experience and increase in tourism spending. Even since this study was first initiated, there has been a considerable amount of media coverage about Station Beach and surfing in Kincardine, including radio interviews and several articles from both traditional and online media sources. With enhanced promotion and marketing of Kincardine as Ontario’s premier surfing destination there will be further opportunities to raise awareness and promote waterways assets in order to generate tourism. Recommended Action 3.3 – by helping to increase the role of waterways/waterfront assets in all aspects of tourism promotion. Sports tourism and extreme sports are two characteristics of BruceGreySimcoe tourists, which support the promotion of Station Beach as a destination for surfing. Overall, the promotion of Kincardine and Station Beach as Ontario’s premier surfing destination would help to support the objectives of the Waterways Report by helping to establish BruceGreySimcoe as Canada’s premier fresh water beach destination. Given the unique nature of surfing in the Great Lakes region, it would help to create a unique beach identity that would allow Kincardine to distinguish the local community from other nearby destinations. It is important to recognize that beaches are an important tourism generator, functioning as core trip motivators, which attract mass volumes of travelers to the local area (mainly during the summer months). While beaches provide an initial hook to attract visitors, it is essential for municipalities to offer other complementary experiences and services to capitalize on this market opportunity. 3.2 SIZE OF SURFING MARKET According to the author of the Encyclopedia of Surfing there is no definitive answer as to the number of surfers globally. There have been a few studies which have estimated the population of surfers worldwide – with drastically varying results ranging from 5 million to 23 million. For the purposes of this study we have provided an estimate of the number of surfers in Ontario to help quantify the market size for surfing in Kincardine. Quantifying the market size is important in order to evaluate the tourism and economic potential if surfing were to be developed as a visitor demand generator for Kincardine and the surrounding area. The 2006 Travel Activities & Motivations Survey indicates that there are 1,159,884 Canadians who have identified themselves as sailors and surfers, of which 40.6%, or 471,154, are from Ontario. Individuals who participate in surfing activities account for approximately 22.0%13 of the total number of surfers and sailors in Canada. Although a comparable figure for Ontario is not available, a conservative estimate for the number of sailors and surfers in Ontario would be half the Canadian average, or approximately 11%. This would translate into a potential Ontario market of 13 TAMS Survey results indicate that 255,460 Canadians participated in wind surfing or kite surfing (255,460/1,159,884 = 22%). 37 Surfing Destination Feasibility Study, Kincardine, Ontario approximately 50,000 surfers. If the participation rate in Ontario mirrors the Canadian average this would translate to a market size of approximately 100,000 surfers14. Although we have estimated the surfing market in Ontario to be between 50,000 and 100,000 we suspect that the total market size is likely closer 50,000 surfers. 3.3 COMPARISON WITH COMPETITIVE SURFING DESTINATIONS As part of our identification of the market demand and appeal of surfing we have evaluated Kincardine in comparison to other popular surfing destinations/locations in Ontario and elsewhere in Canada. These competitive surfing destinations were identified based on a review of existing publications regarding surfing in Canada. Competitive surfing destinations were also identified through feedback from the results of our online survey. These destinations are commonly considered as the top destinations for surfing in Canada15. Recognizing that surf conditions including weather/seasonality, swell sizes, wave frequency, consistency of waves and water temperature were identified by survey respondents as the most important features of a premier surfing destination, our comparison of competitive surfing destinations has focused on these features and other elements of the local surfing infrastructure. Our evaluation also comments on the availability/accessibility of accommodations, restaurants, retailers, arts/cultural attractions, and other complementary tourism-related activities at popular surfing destinations identified through our online survey research, as well as existing publications about the top surfing destinations in Canada. Our assessment and comparison includes the following surfing destinations: Tofino, British Columbia Bluffer’s Park (Toronto), Ontario; and Lawrencetown, Nova Scotia. Figure 3-8 illustrates the factors that contribute to the prime surf conditions in Kincardine relative to other competitive surfing destinations, which have been identified through our online survey research and consultation with existing surfers. Kincardine has the largest swell sizes on days when wave conditions are good and waves also come from both directions. Also, the length of waves is much higher in Kincardine compared to Tofino, Bluffer’s or Lawrencetown. 14 471,154 sailors and surfers in Ontario x 22% = 103,653. Although there has been existing survey research conducted regarding surfing in Lake Superior, our comparison has focused on the most popular competitive destinations, as identified through our survey research, as well as existing publications which rate the best surfing destinations in Canada. 15 38 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 3-8: COMPARISON WITH OTHER POPULAR SURFING DESTINATIONS Kincardine Tofino Bluffer's Lawrencetown Water Type Fresh water Salt water Fresh water Salt water Swell Sizes starts working at 3ft - 5ft; holds up starts working at 3ft - 5ft; holds up starts working at less than 3ft; to 10ft to 8ft holds up to 3ft Wave Frequency Sometimes break Regular Sometimes break Wave Type Wave Direction Breakwater/jetty Beach-break Sand-bar starts working at less than 3ft - 5ft; holds up to 6ft Rarely break (only breaks 5 - 10 times each year) Point-break Left Right 50 - 100 m 50 - 150 m Surf Infrastructure Wave Length Water Temperature Wind Speed (peak season) Right and left Right and left 50 - 100 m (can be up to 150 - 300 50 - 150 m m) January - December (2°C - 22°C) 10°C (constant) October - December (7-10 knots); March - May (5-7 knots) Air Temperature (peak October - December (0°C - 11°C); -3°C (peak season) January - December (2°C - 19°C) January - December (6 - 8 knots) September - March (4- 6 knots) January - December (5 - 8 knots) January - December (5°C - 16°C) September - March (-2°C - 19°C) January - December (-3°C - 21°C) season) March - May (0°C - 16°C) Seasonality Spring and Fall (peak seasons) Year-round September - March (peak season) Year-round Accessibility Public access Public access Public access Public access Schools None 7 businesses offering surf camps/lessons 2 businesses nearby offering camps 3 businesses offering surf and lessons camps/lessons Board Rentals 1 board rental operation (seasonal) 9 board rental operations 5 board rental operations 2 board rental operations Freshest Wave Thanksgiving Surf Classic Competitions/Events None Rip Curl Pro Tofino; SUP Race Series; Queen of the Peak Other Amenities Showers (summer months only); Pier; Webcam (with iOS app) Webcam None None Ability Experienced All Social Media All Tofino Surfers Twitter; Go Tofino App Beginner None None Surfing Association of Nova Scotia SOURCE: urbanMetrics inc. based on information from magicseaweed.com, globalsurfers.com, wannasurf.com, windfinder.com, surf-forecast.com and surfline.com While many people associate surfing with oceans (salt water), there are advantages to surfing in fresh water locations. Existing research regarding surfing in the Great Lakes region indicates that one of the primary advantages of surfing in fresh water is that it is easier to paddle through waves as they break. As a result, it requires less energy, and surfers can spend more time on the water. Although fresh water is less buoyant than salt water thicker boards are used by surfers in Great Lakes region in order to compensate. Notably, Kincardine is the only destination that does not have an established surf school. There is also only one board rental operation, which is seasonal and does not have regular hours of operations, or a permanent location in close proximity to Station Beach. Expanding or improving these services would help to increase the size of the surfing market and encourage people to try the sport for the first time. In addition to the surfing infrastructure, the proximity of Station Beach to accommodations, restaurants, retailers, arts/cultural attractions, and other complementary tourism-related activities also contributes to make Kincardine a premier surfing destination. Station Beach is situated less than one kilometre from Kincardine’s downtown core. As a result, Kincardine features a wide range of complementary activities in close proximity to Station Beach. The competitive surfing destinations we have identified do not benefit from this type of proximity to dining, accommodations and other activities, as illustrated in Figure 3-9. 39 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 3-9: PROXIMITY OF BEACHES TO DOWNTOWN CORE KINCARDINE, ONTARIO TOFINO, BRITISH COLUMBIA Surfing Locations Nearby Commercial Clusters LAWRENCETOWN, NOVA SCOTIA BLUFFERS (TORONTO), ONTARIO Comparing Kincardine to other popular surfing destinations in Figure 3-9, Kincardine offers significantly more commercial space in close proximity to the beach. The beaches where surfing takes place in Tofino, British Columbia (Long Beach) and Lawrencetown, Nova Scotia (Lawrencetown Beach) are somewhat isolated, and have almost no commercial space within one kilometre. There is more commercial space in the vicinity of Bluffer’s Park in Toronto, compared to other competitive surfing destinations, but most of this space is located on Kingston Road. This nearby commercial space is not convenient for to access from Bluffer’s Park, and requires surfers to travel uphill and more than a kilometre from the surfing location(s). Also, the types of commercial facilities in this area are oriented to serve the nearby residential areas, rather than the tourist market. The close proximity of the beach to the commercial space concentrated in the downtown core in Kincardine helps to create a better atmosphere for surfers and encourages greater spending at local businesses. Also, the commercial facilities in the downtown core are well-equipped to serve the tourist market, including a number of trendy restaurants and accommodations. As indicated in Section 3 of this report, The Waterways Report indicates that a strong connection between the waterfront and the main street will guarantee an enhanced visitor experience and increase in tourism 40 Surfing Destination Feasibility Study, Kincardine, Ontario spending. The Waterways Report also indicates that enhancing the beach culture is about more than just beach activities, it encompasses restaurants, attractions, etc. As a result, the close proximity of Kincardine’s downtown core to Station Beach helps to orient surfers towards the tourist market and enhance tourism activity. We have provided an inventory of the complementary attractions available in Kincardine in Appendix B. 41 Surfing Destination Feasibility Study, Kincardine, Ontario 4 MARKETING PLAN As part of our feasibility study to evaluate the marketing potential of promoting surfing in Kincardine as a tourism destination and experience, we have undertaken a strategic marketing action plan, which provides an assessment of: The existing marketing efforts used to promote surfing in Kincardine; The infrastructure and amenities required to engage local stakeholders, businesses, and individuals interested in surfing; Recommended promotional resources to market Kincardine to target audiences; and Potential stakeholder partnerships that could be leveraged to maximize returns, increase competitiveness and drive growth, in order to optimize surfing as a tourism asset. 4.1 ASSESSMENT OF CURRENT MARKETING EFFORTS The existing marketing efforts in regards to surfing in Kincardine are quite limited. Surfing, stand up paddleboarding and kiteboarding are featured in the 2013 Kincardine Visitors Guide, as shown in Figure 4-1. Surfing is also featured on Explore the Bruce, the official tourism website of Bruce County, which is shown in Figure 4-2. Surfing and stand up paddleboarding are featured under: things to do/water adventures”. This webpage also includes FIGURE 4-2: EXPLORE THE BRUCE WEBSITE a map of surfing businesses and organizations in Bruce County. Surfing and stand up paddleboarding are not currently featured on the BruceGreySimcoe website, although there is a page dedicated to windsurfing and kite boarding. FIGURE 4-1: 2013 KINCARDINE VISITORS GUIDE As shown in Figure 4-3, sunsets.com is a website operated by the Lake Huron Tourism Partners, including Huron Kinloss, Kincardine, Paisley, Port Elgin and Southampton. It highlights surfing in Kincardine as a potential outdoor recreational activity for visitors. The web page has also recently been updated to feature information about West Shore Lakeside Surf Shop in Kincardine, and wind 42 Surfing Destination Feasibility Study, Kincardine, Ontario FIGURE 4-3: SUNSETS.COM – SURFING conditions, as well as a link to a webcam to check wave conditions at Station Beach. This page also includes information about stand up paddleboard rentals. With some improvements and additions, sunsets.com has the potential to become the primary information source regarding surfing in Kincardine. While Kincardine is looking to establish the community as the premier surfing destination in Ontario, Station Beach is typically already listed amongst the top surfing destinations in Canada, following only Tofino, British Columbia. There are a number of articles/publications which have focused on surfing in Kincardine, which provide free advertising and promote greater awareness in Great Lakes surfing. 4.2 RECOMMENDED LOCAL INFRASTRUCTURE AND AMENITIES For Kincardine to establish itself as Ontario’s premier surfing destination there are a number of recommended investments in local surfing infrastructure and amenities that will help to further establish the community as a unique tourism destination and experience. Surfing has the potential to function as a demand generator, attracting more visitors to Kincardine throughout the year, and during the fall and spring seasons in particular. These improvements to the local surfing infrastructure have been identified based on the results of our online survey research, discussions with existing surfers, and on-site fieldwork in Kincardine. There are a number of investments in surfing infrastructure which have been identified as strategies to improve the appeal of Kincardine as a surfing destination, including: Safety Devices (buoys/rings/first-aid station) – safety devices should be provided to help improve safety and encourage more beginners to try surfing. These safety devices should include flotation devices in case of an emergency in the water, as well as a first-aid station in case of injury. Safety Signage – safety and awareness of potential dangers should also be improved, particularly as more surfers are attracted to Kincardine. There are already signs located on the beach which indicate potential dangers, such as the current and undertow. There should be more signage, including a sign on the pier that reiterates these dangers, as well as any additional safety considerations specific to surfers. Directional Signage – section 3 of this report indicates that one of the primary recommendations of The Waterways Report is to create branded signs that lead to waterways. The Municipality of Kincardine recently established new signage to enhance tourism 43 Surfing Destination Feasibility Study, Kincardine, Ontario experiences and help guide visitors to local points of interest, including Station Beach. Building on this existing signage strategy, there may also be an opportunity for surfing branded signage. Local Surf Forecaster – one of the biggest challenges for all surfers in the Great Lakes region is trying to accurately predict when surf conditions are going to be optimal. Furthermore, our online survey research indicated that surfers in the Great Lakes region often travel long distances, in order to access prime surf conditions. Through our public consultation and engagement of surfing enthusiasts we have determined that the establishment of a local surf forecast would be a great way to encourage surfers to actually make the trip to Kincardine. If there was a local source who could confirm surf conditions and communicates to other surfers when a prime surf day is happening/expected. This should be a prominent feature on sunsets.com, and other sites which promote surfing in Kincardine. An email distribution list could be established (similar to the list established for updates on the 2013 Lake Huron Freshwater Classic), whereby surfers submit their email address to receive automatic updates when there are prime surfing conditions in Kincardine. A Facebook and/or Twitter page could also be established to provide regular surf forecasts for Kincardine. Improved Webcam – in addition to a local surf forecast, an improved webcam that allows surfers to check live surf conditions in Kincardine would also help to attract more surfers to Kincardine from afar. There are two existing webcams which show wave conditions at Station Beach, including one which is operated by the Kincardine Yacht Club, and another which has been installed at Lakeview Dental. By upgrading these existing cameras to allow users to zoom in and out, while also providing multiple camera angles would be an effective strategy to help attract more surfers. The utility of the existing cameras could be improved by moving it to the location that allows you to see the lines of the waves. The implementation of an improved camera, combined with local forecasting will help to verify surf conditions and attract more visitors from a far. Equipment Rentals – Surf board and wetsuit rentals make it more accessible and affordable for individuals to try surfing for the first time. Actively encouraging visitors to try surfing would help to increase the market for surfing in the Great Lakes region, particularly recognizing that most people can’t stop once when they catch the “surfing bug”. There is already a stand up paddleboard rental business in Kincardine, which was founded in June 2013, and is operated by Pam Rantz. Her business was inspired in part by the considerable increase in the popularity of surfing over the past few years. She has noted that many renters end up buying their own surf boards after getting the chance to try the sport for the first time. Kincardine would benefit from an expansion to the existing board rental operation (e.g. Kincardine Stand Up Paddle Board Rentals), in order to provide an opportunity to attract visitors who are interested in trying surfing (all types – surfing; stand up paddleboarding; kite boarding; body boarding) for the first time. 44 Surfing Destination Feasibility Study, Kincardine, Ontario A number of online survey respondents indicated that storage facilities for surfboards would be another popular investment amongst the surfing community. There could be an opportunity to provide this type of service in combination with board rental operations, which already require storage space for rental equipment. A rental and storage facility for surfing would be a popular investment amongst existing surfers, and also a strategy to help attract new surfers and grow tourism in Kincardine. It is important to note that regardless of any investments or improvements that are made, the reality is that weather/wind conditions are not always conducive to surfing. In Kincardine, surf conditions are at their best when the wind is coming from the Northwest. 4.3 RECOMMENDED PROMOTIONAL RESOURCES In combination with the recommended investments to improve and enhance the existing surfing infrastructure, it will be essential to establish a brand strategy built around surfing, in order to establish Kincardine as the premier surfing destination in Ontario, and one of Canada’s top locations. For example, Tofino, British Columbia has branded itself as Canada’s surf capital, and is widely known as one of Canada’s premier surfing destinations. Kincardine should incorporate surfing as part of its brand strategy, in order to establish Kincardine as the top-of-mind surfing destination in Ontario, and develop the same type of reputation for surfing as Tofino. The frontier aspect of surfing provides an opportunity to advertise Kincardine as a truly distinctive destination that offers captivating and memorable experiences, which can’t be matched elsewhere in Ontario. There is a wide range of promotional resources that could be developed to market Kincardine as Ontario’s premier surfing destination. Currently the marketing efforts for surfing in Kincardine are fragmented and unfocused. There is no central information source which provides all of the required information about surfing in Kincardine. As a result, it makes it difficult for potential visitors to know if wave conditions are appropriate for surfing on a given day. With no central information source about surfing in Kincardine, tourists may not even understand that surfing is possible in Kincardine. The Municipality of Kincardine should work towards the development of a comprehensive guide for surfing in Kincardine. This guide should include information such as: Map, directions and location information; Safety tips; Launch locations; 45 Surfing Destination Feasibility Study, Kincardine, Ontario Daily surf forecast; Wave conditions webcam; Equipment rentals; Competitions/event information; Links to surfing organizations/forums; Links to surf retailers; Nearby commercial facilities: Restaurants; Accommodations; Retail Stores; Attractions; and Events. The development of itineraries and guides that facilitate travel to points of interest within the region is an important recommendation from the RTO7 Consumer Insight Research. The development of a Surf Guide would also help to organize and connect all of the information and resources related to surfing in Kincardine. The development of a Surf Guide would help to communicate to visitors that Kincardine is indeed a surfing hotspot that is unmatched elsewhere in the Great Lakes region. The Surf Guide should also be made available online, recognizing the Internet is the most popular resource for planning trips amongst existing surfers and other visitors to BruceGreySimcoe. It is important to the note that the findings of our primary market research are consistent with the findings and recommendations of the Consumer Insight Research conducted by RTO7. There are a number of similarities in terms of travel preferences, marketing channels, target demographics and geographic markets, particularly in relation to Kincardine. Given these similarities any marketing efforts for this experience could build on existing strategies and recommendations. As a result, marketing Kincardine as a surfing destination and experience would not require new or different channels and tactics. The results of our online survey research and our review of existing research conducted by RTO7 can be used to indicate the best methods for marketing surfing in Kincardine to surfers in the Great Lakes region. Much like other market segments for destinations in BruceGreySimcoe, the Internet is the single most important marketing channel for surfers. The online survey results and existing market research also helps to identify the various surfing organizations affiliated with the existing surf community in the Great Lakes region, and the types of resources consulted by surfers when planning an excursion. Recognizing that the surfing market is 46 Surfing Destination Feasibility Study, Kincardine, Ontario particularly tuned in to the Internet, online channels and social media should be the focus of future marketing for surfing in Kincardine. As indicated previously in Section 2 of this report, Great Lakes Surfers and FreshCoast are the two most popular surfing organizations/websites used by online survey respondents. As a result, these organizations should be a priority in terms of establishing potential partnerships and marketing Kincardine as Ontario premier surfing destination. These organizations are a good starting point for connecting with the existing surf community. The various surfing organizations identified through this study have an online presence and engage with the surf community primarily through social media sources (e.g. Facebook, Twitter, online forums/discussion rooms). The strong online presence of the surfing community provides an opportunity to further emphasize social media (e.g. establishment of local surf forecast could be facilitated through a Facebook and/or Twitter page). Weather forecasting, identifying surfing destinations and social networking with other surfers are the most common reasons for using the Internet when planning surfing trips. As a result, the marketing plan should also focus on advertisements placed on wave/wind forecasting websites and surfing websites (e.g. Great Lakes Surfers, FreshCoast, WannaSurf; OriginSurf; Surfline (LOLA); etc.), in addition to a strong emphasis on social media. 4.3.1 BROADENING THE MARKET The wave conditions, combined with other factors make Kincardine a popular destination for surfers (long and short board), but in order to broaden the market it will also be important to actively promote opportunities for stand-up paddle boarding. The popularity of stand up paddleboarding has increased dramatically in recent years. There are many advantages of promoting stand up paddleboarding, along with surfing in Kincardine: It is a rapidly growing market, particularly in recent years; Stand up paddleboarding does not require waves for propulsion (like long and short board surfing); It is a sport which can also attract visitors during the summer, while using much of the same infrastructure as long and short board surfing (which is most popular during the spring and fall seasons) – stand up paddleboarding is less affected by seasonality; Stand up paddleboarding is popular with females; Stand up paddleboarding can be used to help introduce children and beginners to surfing; and It requires less physical agility and therefore is open to a large market. In order to establish Kincardine as Ontario’s premier surfing destination, it will be important for Kincardine to leverage opportunities for cross promotion between surfing and stand up paddleboarding. With the promotion of both surfing (long and short board) and stand up paddleboarding, it will help to create a critical mass for surfing in Kincardine, and contribute to establishing a brand built around surfing. While it is important to recognize that surfing (long and 47 Surfing Destination Feasibility Study, Kincardine, Ontario short board) is a niche sport that has limited potential to be a primary trip motivator for the mass market, stand up paddleboarding has broader market appeal by virtue of its accessibility for a variety of ages and physical abilities. Furthermore, stand up paddleboarding is also not limited to the shoulder seasons. As noted in Section 3 of this report, establishing BruceGreySimcoe as Canada’s premier beach destination is one of the recommended actions of the Waterways Report. Promoting surfing (long and short board), along with stand up paddleboarding would also provide an opportunity to establish partnerships with other nearby beaches. For example, there could be an opportunity to establish a partnership with Sauble Beach to work in collaboration with Kincardine to promote all types of surfing. Sauble Beach is already a popular destination for stand up paddleboarders, and has an established lesson and rental program. These types of cross-promotion opportunities with other nearby beaches will be critical to attract a critical mass of surfers to the local area. As part of our marketing strategy we believe that it will also be essential to identify other associated experiences which could be used to help create critical mass for tourism in Kincardine, and further establish the local surfing community. We have recommended complementary attractions or businesses that would complement surfing, and help to draw more visitors to Kincardine. We believe that broadening the market to include activities which complement surfing will be a critical success factor in establishing Kincardine as Ontario’s premier surfing destination. We have used the results of our online survey, as well as the 2006 Travel Activities & Motivations Survey, and the Consumer Insight Research to determine that surfers typically participate in the following complementary activities: Hiking – there is an assortment of five existing trails within Kincardine, which extend approximately 28 km throughout the community, including lakefront trails which offer great views of Lake Huron, and the famous local sunsets; Swimming – in addition to surfing and stand up paddleboarding, Station Beach also provides opportunities for swimming. There is a safe swimming area which has been designated as part of Kincardine’s Blue Flag designation; Shopping & Dining – downtown core has a strong concentration of retail and service commercial uses, many of which are well-positioned to serve the tourist market, including hotels, restaurants and various retailers; and Events & Arts/cultural attractions – Kincardine hosts a variety of events throughout the year and also features many local arts/cultural attractions, which add to the entertainment options available for visitors, including surfers. These complementary activities could be further developed to encourage surfing in Kincardine and attract more visitors to the local community based on feedback from the existing surfing community. 48 Surfing Destination Feasibility Study, Kincardine, Ontario 4.4 POTENTIAL STAKEHOLDER PARTNERSHIPS In addition to recommended investments in surfing infrastructure and refined promotional resources, there are a number of potential partnerships with various stakeholders which could be leveraged to promote surfing and help establish Kincardine as the premier surfing destination in the Great Lakes region. Based on the results of our online survey research, along with our background research regarding surfing in the Great Lakes region, we have identified a number of events which could be organized in Kincardine, providing an opportunity to partner with local stakeholders and promote surfing in Kincardine. Surfing events provide a partnership opportunity with the potential to enhance the market appeal of surfing and raise awareness about Kincardine as a surfing destination. There are three recommended events/programs that could be organized to engage local stakeholders and further establish Kincardine as Ontario’s premier surfing destination: Annual Competition; Beach Clean-up; and Summer Camp. 4.4.1 ANNUAL COMPETITIONS Hosting annual fall and spring surfing events would be an effective strategy to raise the profile of Kincardine as a surfing destination and improve the awareness of surfing in the Great Lakes region in general. There have been other competitions and events organized in the Great Lakes, which typically will have 30 – 40 competitors on average. The inaugural 2013 Lake Huron Fresh Water Classic was held on Sunday, October 27th, 2013, and attracted 22 competitors, in addition to friends, family members and other spectators. The competition was organized through a partnership between the Municipality of Kincardine, West Shore Lake Side Surf Shop, and the Eastern Surfing Association. The partnership with the Eastern Surfing Association is beneficial to Kincardine, as they are an established surfing organization with numerous events throughout Canada and the United States. The Eastern Surfing Association was instrumental in organizing the event and helping to promote it through social media. The event also provided opportunities to engage local businesses and support the local economy in Kincardine. Prizes and other giveaways for the competition were provided by West Shore Lakeside Surf Shop, in association with a number of surfing companies including, Hyperflex Wetsuits, Chick Stik 49 Surfing Destination Feasibility Study, Kincardine, Ontario Surfboards, Third Coast Surf Shop and Surf Dreams Canada. The competition was also advertised on the West Shore website and competitors were notified about the event through the store’s website. In addition to the partnership with West Shore Lakeside Surf Shop, the awards ceremony for the competition was held at a local restaurant, The Bruce Steakhouse. A number of the competitors also stayed overnight in Kincardine prior to the event. As a result, the competition was an effective tool for raising awareness about surfing in Kincardine, but also for supporting local commercial operations, including accommodations and restaurants. In the future, Kincardine should build on the success of the 2013 Lake Huron Fresh Water Classic by continuing to host competitions in Kincardine. An annual competition would allow the municipality to attract visitors who may not have already been to Kincardine (e.g. there were a number of competitors who were surfing in Kincardine for the first time). The 2013 Lake Huron Fresh Water Classic attracted 22 competitors, including 10 from New York. The competition also drew a number of locals to Station Beach, although cold weather conditions were a deterrent to many casual spectators, who only stayed for a short period of time. In the future, the competition could benefit having an emcee and/or information sheets available for spectators in order to provide some background on surfing and the rules for the competition. With a better understanding of the format of the event, spectators will be more likely to watch and stay for longer. The establishment of a surfing competition in Kincardine would also help SOURCE: Kincardine Independent to improve the awareness of Kincardine as one of Canada’s top surfing (http://www.independent.on.ca/site/?q=node/2886) destinations. There has been a considerable amount of media coverage leading up to, and following the 2013 Lake Huron Fresh Water Classic, which is helping to establish Kincardine as a top-of-mind destination for surfing in the Great Lakes region. As the annual competition becomes more established in future years, there could be an opportunity to brand the event as the “The Freshwater Surfing World Championship” in order to further increase the awareness and recognition of Kincardine as a premier surfing destination. With improved awareness, Kincardine will continue to attract more visitors to surf, given the prime conditions relative to other Great Lakes surfing destinations. 4.4.2 BEACH CLEAN-UP EVENT In addition to an annual surfing competition, another annual event should be established to engage surfers and the local community. An event should be organized to help clean-up the beach, with participation from both surfing enthusiasts and local residents. Hosting a beach clean-up event would not only make the beach/water more attractive and enjoyable for surfers, but also local residents. This type of event would also help to create an even more welcoming atmosphere for surfers, by establishing a connection with local residents and a way of giving back to the community. It is important to note that Station Beach in Kincardine is one of only 15 beaches in Canada which had been awarded a Blue Flag designation, which reflects the high standards that are maintained in terms 50 Surfing Destination Feasibility Study, Kincardine, Ontario of water quality, environmental education/management, and safety/services. Organizing a beach clean-up event with participation from surfers and local residents would help to ensure that Station Beach upholds it reputation as clean and environmentally conscious beach destination. There is already a beach clean-up event in Kincardine during September, organized in partnership with Shoreline Cleanup, where community members are encouraged to come to the beach and help remove garbage and other debris that has accumulated on Station Beach. In previous years, surfers have been involved in beach clean-up activities. For example, there was also a beach clean-up event organized in 2012 by West Shore Lakeside Surf Shop, and sponsored by Volcom. This type of event provides an opportunity to partner with local businesses (e.g. West Shore Lakeside Surf Shop) as well as potential corporate sponsors (e.g. Volcom). In the future it will be important for surfers to be involved in these types of events, particularly as more surfers are attracted to Kincardine. A beach clean-up event would not only help to make the beach more attractive for surfers/local residents, but also help further to establish a community atmosphere built around surfing in Kincardine. As a result, another beach clean-up event should be organized by surfers, or alternatively, surfers could piggy back on the existing beach clean-up event. 4.4.3 SURF CAMP The establishment of surf camps for both children and adults could be another program organized in Kincardine to help attract more visitors and improve the awareness of Great Lakes surfing. There are established surf schools/camps in virtually every other popular surfing destination, with the exception of Kincardine. Aloha Toronto is a two day program, operated in Toronto, which provides an example of the potential for this type of program targeted at children. Aloha Toronto focuses on providing surfing instructions for children with autism, and the program was over-subscribed this year, in its second year of operation. Kincardine could organize a similar event or alternatively a more permanent surfing school/camp during the summer. Although the surf conditions in the summer may not be attractive for those who are more advanced and may be bored with smaller waves, the summer conditions would likely be ideal to teach beginners the basics of surfing/paddleboarding, etc. Introducing new surfers to the sport subsequently helps to increase the size of the potential market for surfing in Kincardine in future years. Regardless of whether or not the camp is geared towards children with mental or physical disabilities (like Aloha Toronto), or other children, there appears to be significant market potential for a kids surfing camp, based on the participation in similar programs throughout Ontario. The development of a surfing camp would also be unique relative to other more traditional summer camp experiences available to children in Ontario. 51 Surfing Destination Feasibility Study, Kincardine, Ontario 4.4.4 FUNDRAISING The development of a fundraising strategy is important in order to implement various enhancements to the existing surfing infrastructure and promotional resources in Kincardine, which will help to develop a brand identity built around surfing and establish the community as Ontario’s premier surfing destination. Some of the stakeholder partnerships we have identified could be used to support fundraising activities, including: Competitions – Kincardine could work with existing surfing organizations (e.g. Eastern Surfing Association) to plan surfing competitions, whereby a portion of the registration fee paid by each participant could be allocated to a reserve fund established to support surfing in Kincardine. Surf camp – working in collaboration with a local operator (e.g. Kincardine SUP Rental, Great Lakes Surfers) Kincardine could offer programs to teach surfing to children and beginners who are interested in learning. Not only would this help to expand the market of surfers, but a partnership agreement could also provide an opportunity for Kincardine to generate funding to promote surfing in Kincardine; and Special events & other partnerships – there could also be an opportunity to bolster fundraising activities with support from a corporate sponsor interested in promoting surfing and expanding the surfing market. Special fundraising events could also be held in order to provide financial support to promote surfing in Kincardine, while also raising awareness about the sport. 52 Surfing Destination Feasibility Study, Kincardine, Ontario 5 CONCLUSIONS Kincardine has the potential to establish the community as a top-of-mind surfing destination, which offers experiences unmatched elsewhere in Ontario. Lake Huron and Kincardine specifically, is the most popular surfing destination in the Great Lakes region according to our research. The popularity of Kincardine amongst existing surfers illustrates that there is already a relatively high familiarity with Kincardine as a surfing destination, amongst existing surfers. Also, in terms of surfing conditions (swell sizes, weather/seasonality, consistency of waves, water temperature, wave frequency, and accessibility) Kincardine compares favourably with other competitive surfing destinations. Given the unique nature of surfing in the Great Lakes region, promoting surfing in Kincardine would help to create a unique beach identity that would distinguish the local community from other nearby destinations. The promotion of Kincardine as Ontario’s premier surfing destination would also help to establish a unique brand identity for Station Beach. It is important to recognize that beaches are an important tourism generator, functioning as core trip motivators, which attract mass volumes of travelers to the local area (mainly during the summer months). While beaches provide an initial hook to attract visitors, it is essential for municipalities to offer other complementary experiences and services to capitalize on this market opportunity. Establishing Kincardine as Ontario’s premier surfing destination also has the potential to increase visitation to Station Beach during the shoulder seasons (i.e. the fall and spring). Promoting surfing in Kincardine not only has the potential to establish a unique brand identity and beach culture, but it also provides an opportunity to increase spending and visitation at other nearby businesses. Existing research indicates that a strong connection between the waterfront and the main street will guarantee an enhanced visitor experience and increase in tourism spending. The results of our research, along with the conclusions and recommendations of existing reports, have been used to identify target audiences for marketing surfing in Kincardine. A demographic profile of a typical surfer is provided below: Demographic Profile of Survey Respondents Age 30 - 39 years of age (52%); 20 - 29 years of age (18%) Gender Males; Females (54% male) Marital Status Married (53%) Employment Status Full-time (73%) Household Income $100,000 - $124,000 (18%); $50,000 - $74,000 (16%) Educational Attainment University certificate or diploma (45%); College, CGEP or equivalent (31%) SOURCE: urbanMetrics inc. The promotion of surfing in Kincardine should focus on the primary surfing activities, which include surfing (long and short board) and stand up paddleboarding. Also, most existing surfers identify themselves as either beginner or intermediate skill level. 53 Surfing Destination Feasibility Study, Kincardine, Ontario In terms of travel tendencies, most existing surfers prefer destinations that are closer to home and more convenient to access; with day trips being the most popular type of surfing excursion. As a result, the promotion of surfing in Kincardine should focus on nearby markets in Ontario, including the Greater Toronto Area. Nearby Ontario is also the recommended geographic area for tourism promotion in BruceGreySimcoe, based on Consumer Insight Research. The preferred accommodations amongst surfers while on trips include private cottages and staying with friends/family, although the 2013 Lake Huron Fresh Water Classic attracted competitors from further abroad who stayed in hotels in Kincardine, illustrating the potential benefits for tourism development in Kincardine. Our analysis has also been used to identify recommended marketing channels and methods of effectively communicating with the target audiences, which have been identified through our research. A good starting point for marketing Kincardine as Ontario’s premier surfing destination would be the most popular surfing organizations amongst existing surfers in the Great Lakes region, including Great Lakes Surfers and FreshCoast. The Internet and word-of-mouth recommendations are the most important resources when planning a surfing excursion. As a result, it will be important for the marketing plan to focus on Internet advertising and social media in order to communicate with surfers and advertise Kincardine as a unique surfing destination and experience. Ensuring that surfers who visit Kincardine have a memorable experience is also critical given the importance of word-of-mouth recommendations. As part of the promotional strategy to establish Kincardine as Ontario’s premier surfing destination, we believe that it is essential to identify other complementary attractions and businesses that would help to draw more surfers to Kincardine, and capitalize on the proximity of Station Beach to Kincardine’s downtown core. The most popular activities for surfers while on surfing excursions include: Hiking; Swimming; Shopping; and Dining. In comparison to other popular surfing destinations in Canada, Kincardine offers these activities in close proximity to the beach, making access much more convenient. In terms of surfing conditions, Kincardine also compares well other popular surfing destinations during the peak seasons, with waves up to 10 feet. Surfing in Kincardine is somewhat limited by seasonality and the variable wave conditions, whereas surfing is possible year-round in Tofino. The large waves during the spring and fall, along with the proximity of the downtown core to Station Beach, contribute to make Kincardine one the best surfing destinations in Canada. Based on the results of our online survey research, our review of existing surfing market research and consultation with the local surfing community, we have identified a number of strategic actions as part of the marketing plan to promote Kincardine as Ontario’s premier surfing destination: 54 Surfing Destination Feasibility Study, Kincardine, Ontario Strategy Safety Devices Description Expected Outcome(s) > Flotation devices in case of an emergency in the water Improved safety would help to encourage greater participation in surfing, particularly from new surfers and those who are unfamiliar with surfing in Kincardine. > First-aid station located close to the pier in case of injury > More signage to indicate potential dangers (e.g. current and undertow) Signage > New sign on the pier that reiterates potential dangers; > Any additional safety considerations specific to surfers. Cost Responsibility $$ Municipality of Kincardine $$$ Municipality of Kincardine This should help to increase visitation amongst existing surfers. One of the biggest challenges for all surfers in the Great Lakes region is trying to accurately predict when surf conditions will be optimal but our research indicates that surfers are willing to travel longer distances if they can guarantee good wave conditions. $ Local surfers/retailers; Municipality of Kincardine An improved webcam that allows surfers to check live surf conditions in Kincardine, along with a local surfing forecast, would help to attract more surfers to Kincardine from abroad. $$ Yacht Club; Kin Surf Co.; Municipality of Kincardine Surf board and wetsuit rentals make it more accessible and affordable for individuals to try surfing for the first time. Actively encouraging visitors to try surfing would help to increase the market for surfing in the Great Lakes region, particularly recognizing that most people can’t stop once when they catch the “surfing bug”. $ Private Partner (e.g. Pam Rantz) The development of Surf Guide would help to organize and consolidate all of the information and resources related to surfing in Kincardine. The development of Surf Guide would help to communicate to visitors that Kincardine is indeed a surfing hotspot that is unmatched elsewhere in the Great Lakes region. $$$ Municipality of Kincardine; Kin Surf Co. $ West Shore Lakeside Surf Shop; Eastern Surfing Association; Municipality of Kincardine; Corporate Sponsors (surfing companies); RTO7 $ Municipality of Kincardine; Shoreline Cleanup; Corporate Sponsors (surfing companies); RTO7 $ Municipality of Kincardine; Corporate Sponsors (surfing companies); Private Partner (e.g. Great Lakes Surfers) Safety and awareness of potential dangers should be improved, particularly as more surfers are attracted to Kincardine. Improved safety features and information will help improve the visitor experience and ensure the surfers are familiar with important safety considerations. > Install tourism directional signage to guide visitors towards Station Beach > A local surf forecast Local Surf Forecaster > A local information source who confirms surf conditions; and > Helps to communicate to other surfers when a prime surf day is happening/upcoming > Upgrades to existing webcams Improved Webcam > Improve functionality to allow users to zoom in and out > Provide multiple camera angles that allows you to see the lines of the waves > Expansion of existing board rental business, or establishment of additional board rental businesses Equipment Rentals > Greater variety of equipment (i.e. surf (long and short), SUP, various sized wetsuits, etc...). > Establishment of a comprehensive surf guide Comprehensive Surf Guide > Primary, central source of information about surfing in Kincardine > Available in print and online > Focus on Internet, recognizing the Internet is the most popular resource for planning trips amongst existing surfers and other visitors to RTO7 Annual Competition Strategy to raise the profile of Kincardine as a surfing destination and improve the awareness of surfing in the Great Lakes region in general. The event provides opportunities to engage local businesses (e.g. West Shore Lakeside Surf Shop and Bruce Steakhouse) and support the local economy in Kincardine. There are also opportunities to engage corporate sponsors to provide prizes > Continuing to host an annual surfing competition (e.g. in partnership with Eastern Surfing Association) and other assistance for the competition. An annual competition would allow the municipality to attract visitors who may not have already been to Kincardine. There is also potential for significant media coverage related to competition, which helps to improve the image and general awareness of Kincardine as a genuine surfing destination. > Organizing a beach clean-up event > Participation from both surfing enthusiasts and local residents Beach Clean-Up Event > Provides partnership opportunities > Local business (e.g. West Shore Lakeside Surf Shop) This type of event would also help to create an even more welcoming atmosphere for surfers in Kincardine, by establishing a connection with local residents and a way of giving back to the community. A beach clean-up event would not only help to make the beach more attractive for surfers/local residents, but also help further to establish a community atmosphere built around surfing. > Corporate sponsors (e.g. Volcom) > Establishment of a surf camp for children Surf Camp To help attract more visitors and improve the awareness of Great Lakes surfing. Teaching children to surf at young ages is a strategy to introduce new surfers to the sport, helping to increase the size of > Ideal to teach young children the basics of surfing/paddleboarding, etc. as large waves wouldn't the potential market for surfing in Kincardine in future years. be required until they are older/more advanced > Opportunity to introduce surfing to new audiences and increase the market size SOURCE: urbanMetrics inc. 55 Surfing Destination Feasibility Study, Kincardine, Ontario APPENDIX A – ONLINE SURVEY FORM 56 Surfing Destination Feasibility Study, Kincardine, Ontario 57 Surfing Destination Feasibility Study, Kincardine, Ontario 58 Surfing Destination Feasibility Study, Kincardine, Ontario 59 Surfing Destination Feasibility Study, Kincardine, Ontario 60 Surfing Destination Feasibility Study, Kincardine, Ontario 61 Surfing Destination Feasibility Study, Kincardine, Ontario 62 Surfing Destination Feasibility Study, Kincardine, Ontario 63 Surfing Destination Feasibility Study, Kincardine, Ontario 64 Surfing Destination Feasibility Study, Kincardine, Ontario APPENDIX B – KINCARDINE COMMERCIAL INVENTORY Name A Sleep In Bed & Breakfast Aintree Trailer Park Awesome Art Bed & Brekfast Belvedere House Bed & Breakfast Best Western Plus Governor's Inn Bluewater Trailer Park Circle of the Sun Bed & Breakfast Green Acres Campground and RV Park Holiday Inn Express Hotel & Suites Kincardine Howard Johnson Inn Kincardine Inn at the Harbour Inverlyn Bed & Breakfast Kincardine Guest Cottage Motel Kincardinite Motel Knights Inn Motel Lakefront Bed & Breakfast Lakeview Motel Maple Leaf Inn Motel Southside Motel Kitchenettes & Holiday Suites Summerplace Bed & Breakfast Sutton Park Inn The Beach Bed & Breakfast Aztec Theatre (Cinema) Bluewater Summer Playhouse Davidson Centre Kincardine Centre for Arts Kincardine Farmer's Market Nancy Murdoch Gallery Paddy Walker Heritage Centre The Phantom Piper The Seeview Gallery Tiverton Sports Centre Whitney Crawford Community Centre Bluewater Summer Playhouse Doors Open Kincardine Gathering of the Bands Kincardine Fishing Derby Kincardine Scottish Festival and Highland Games Kincardine Summer Music Festival (Victoria Park) Kincardine Theatre Guild Lighthouse Blues Festival Music in the Park (Dunsmoor Park) Type Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Accommodation Attractions Attractions Attractions Attractions Attractions Attractions Attractions Attractions Attractions Attractions Attractions Events/festivals Events/festivals Events/festivals Events/festivals Events/festivals Events/festivals Events/festivals Events/festivals Events/festivals Address 11 Pine Street, R.R. 8 2435 Concession 12 460 Queen Street Postal Code N2Z 0B3 N2Z 2X3 N2Z 2R5 715 Hwy #21 South, RR #1 N2Z 2X3 791 Durham Street N2Z 1M4 N2Z 1Z9 N2Z 0B2 847 Saugeen Street 599 Hunter Street 2310 Concession 12 N2Z 2X3 2 Millenium Way 1126 Sutton Street 249 Harbour Street N2Z 0B5 N2Z 2E2 N2Z 2X9 41 Inverlyn Cres. S N2Z 1L1 392 Queen Street 319 Kincardine Avenue 1111 Sutton Street N2Z 2R2 N2Z 2R3 N2Z 2C5 328 Goderich Street N2Z 2K2 378 Queen Street 481 Broadway Street 354 Queen Street N2Z 2R2 N2Z 2C2 N2Z 2R3 78 Boiler Beach Road N2Z 2X3 1126 Sutton Street N2Z 2E2 66 Boiler Beach Road N2Z 2X3 877 Queen Street 719 Queen Street 601 Durham Street 707 Queen Street 133 Broadway Street 460 Queen Street 235 Harbour Street n/a 708 Queen Street 20 Mclaren Road 6 McKay Street 719 Queen Street 705 Queen Street 705 Queen Street 717 Queen Street 705 Queen Street 705 Queen Street 707 Queen Street 750 Queen Street 1581 Bruce County Road 7 N2Z 2Y2 N2Z 1Z7 N2Z 1L7 N2Z 1Z7 N2Z 1A9 N2Z 2R5 N2Z 2X9 n/a N2Z 2A3 N0G 2T0 N0G 2T0 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 N2Z 1Z7 N2Z 0B3 N2Z 2X5 SOURCE: urbanMetrics inc. 65 Surfing Destination Feasibility Study, Kincardine, Ontario Name Type Address Postal Code Santa Claus Parade Scottish Pipe Band Parades Ainsdale Golf Course Alps Park Blackhorse Golf & Country Resort Blackwell Park Boiler Beach Connaught Park Dunsmoor Park/Landsown Beach Geddes Environmental Park Huron Ridge Park Huronville Park Inverhuron Beach Inverhuron Provincial Park Kin-bruce Park Kincardine Tennis Club Kincardine Yacht Club and Marina Kindog Park Legion Park MacPherson Park (Tiny Tot Park) Millenium Park & Gardens Multi-Use Trails Penetangore Path Reunion Park Reunion Park Rotary Park Station Beach Victoria Park Wildfang Park Bean's Bistro Boston Pizza Coffee Culture Crabby Joe's Tap & Grill Curry Corner/Kincardine Pizza Erie Belle Gilley's Feedlot Godfather Pizza Governor's Inn Hawgs Breath Saloon Jeans Family Restauarant Events/festivals Events/festivals Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Outdoor Recreation Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants n/a n/a 2264 Concession 12 n/a 1436 Bruce Road 1 n/a n/a 133 Braodway Street 1581 Bruce County Road 7 1475 Concession 5 Inverlyn Crescent 39 Penetangore Street 19 Jordon Road 19 Jordon Road 920 Lake Range Drive 232 Braodway Street 736 Heron Terrace n/a 406 Bruce Avenue n/a n/a n/a n/a 201 Russell Street 201 Station Beach Road 638 Huron Terrace 201 Station Beach Road 705 Queen Street Widlfang Lane 728 Queen Street 4 Millenium Way 764 Queen Street 1113 Sutton Street 364 Queen Street 259 Harbour Street 832 Queen Street 950 Queen Street 791 Durham Street 894 Queen Street 1120 Sutton Street N2Z 1Z9 n/a N2Z 2X3 n/a N2Z 2X5 n/a N2Z 0B8 N2Z 1Z9 N2Z 2X5 N2Z 2X6 n/a N2Z 2N6 N0G 2T0 N0H 2C7 N0G 2R0 N2Z 2X9 N2Z 2Y6 N0G 2R0 N0G 2R0 N2Z 1Z9 N2Z 2A5 n/a N2Z 1Z9 N0G 2R0 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 N2Z 1Z9 n/a N2Z 1Z8 N2Z 0B5 N2Z 2Y2 N2Z 2C5 N2Z 2R3 N2Z 2X9 N2Z 2Y2 N2Z 2Y2 N2Z 1M4 N2Z 2Y2 N2Z 2C5 SOURCE: urbanMetrics inc. 66 Surfing Destination Feasibility Study, Kincardine, Ontario Name Type Address Postal Code Kentucky Fried Chicken Kincardine's Bruce Steakhouse Knotty Pine McDonald's My Wraps New Orleans Pizza New Season Tavern Sub Shop Subway Sutton Park Inn The Brasserie Tim Horton's Tim Horton's Tramato Watercress Bistro Baxter's Row Fashion Brushwood Canada Post Postal Outlet Canadian Tire Complements Country Depot Dar-Lyn Pools & Spas Dollar Stop Eight Sisters Enjo Cleaning Fibres Fine Table & Bed Forever Yours Scrapbooking Gilbert's Jewellery Go Glass & Accessories Grey-Bruce Labour Council J'Adorn JB's Lingerie Kincardine Home Hardware M&M Meat Shops Macg's House of Fashion Mary Kay Skin Care New Look Consignment Clothing Pheonix Street Wear Sears Catalogue Store Shopper's Drug Mart The Beef Way Victoria Park Art Gallery & Gift Shop Weekins Children's Clothing Shoppe West Shore Clothing Store Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Restaurants Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail Retail 1796 Highway 21 750 Queen Street 507 Broadway Street 792 Braodway Street 925 Queen Street 923 Queen Street 722 Queen Street 724 Queen Street 771 - 781 Broadway Avenue 1126 Sutton Street 217 Harbour Street 303 Braodway Street 814 Durham Street 765 Queen Street 829 Queen Street 740 Queen Street 827 Queen Street 261 Durham Street 81 Durham Street 284 Harbour Street 315 Hamilton Lane 861 Queen Street 665 Philip Place 831 Queen Street 908 Greg's Trail 738 Queen Street 18 Deborah Drive 735 Queen Street 252 Queen Street 895 Andrew Malcolm Street 791 Queen Street 789 Queen Street 1770 Hwy 21 781 Broadway Street 325 Durham Market Square North 908 Greg's Trail 330 Durham Market Square 806 Queen Street 665 Philip Place 781 Broadway Street RR 2 Hwy 21 707 Queen Street 750 Queen Street 792 Queen Street N2Z 2X4 N2Z 2A3 N2Z 2E8 N2Z 2G1 N2Z 2Y2 N2Z 2Y2 N2Z 2A3 N2Z 1Z8 N2Z 2E8 N2Z 2E2 N2Z 2X9 N2Z 2X9 N2Z 2X9 N2Z 2Y2 N2Z 2Y2 N2Z 2Z5 N2Z 2Y2 N2Z 2Y2 N2Z 3B8 N2Z 2X9 N2Z 1E2 N2Z 2Y6 N2Z 2E3 N2Z 2Y2 N2Z 0B9 N2Z 2Z5 N2Z 2M2 N2Z 1Z9 N2Z 2S5 N2Z 1M8 N2Z 2Y2 N2Z 2Y2 N2Z 2Y6 N2Z 2G1 N2Z 2Y6 N2Z 0B9 N2Z 2A3 N2Z 2Y2 N2Z 2E6 N2Z 2G1 N2Z 2X4 N2Z 1Z9 N2Z 2Y2 N2Z 2Y2 SOURCE: urbanMetrics inc. 67 Surfing Destination Feasibility Study, Kincardine, Ontario APPENDIX C – ONLINE MEDIA ASSETS Online Newspaper Articles http://www.kincardinenews.com/2013/09/13/surfers-hit-kincardines-station-beach-for-friday-the13th http://gb.mountainlifemag.ca/2013/west-shore-lake-huron-freshwater-classic-surf-comp-putskincardine-on-the-map/ http://www.bayshorebroadcasting.ca/news_item.php?NewsID=61237 (accompanied by a 1 minute interview with Alex Hogan regarding this study and its purpose) http://www.lucknowsentinel.com/2013/10/28/west-shore-lake-huron-fresh-water-classic-2013takes-over-station-beach http://eriemedia.wordpress.com/tag/kincardine/ http://www.kincardinenews.com/2013/08/02/stand-up-paddle-board-rentals-gaining-popularity http://www.redbull.ca/cs/Satellite/en_CA/Article/Canadas-Top-Surf-Spots-021243209457735 http://www.canoe.ca/Travel/Galleries/Canada/2013/07/16/20980901.html#9 http://explore-mag.com/7616/adventure/where-to-surf-in-canada http://ibackpackcanada.com/best-surf-locations-in-canada/ http://cottagelife.com/69950/entertaining/essential-steps-to-start-surfing-in-ontario http://www.where.ca/blog/quintessential-canada/great-lakes-surfing-catch-a-freshwater-wave-oncanadas-third-coast/ http://www.slydehandboards.com/blogs/news/9477111-top-ten-fall-surf-and-bodysurf-trips http://www.travelhunch.com/2013/04/ice-cold-surfing-7851/ Social Media – Pictures, Videos, Blogs http://kinsurf.co/ http://www.cbc.ca/podcasting/includes/ontariomorning.xml (broadcast originally recorded on Wednesday, September 18, 2013) 68 Surfing Destination Feasibility Study, Kincardine, Ontario http://www.flickr.com/photos/davidgtran/sets/72157631862214130/ http://cascarjoe.blogspot.ca/2010/09/surfing-kincardine.html http://gavinsurf.com/Kincardine/ http://www.firstpost.com/topic/place/kincardine-surfing-off-the-pier-at-kincardine-videoImTD4sYQLdw-45273-26.html http://www.sbcsurf.com/blog/post/116/Lake-Huron-Comes-to-Life http://www.pbase.com/joe_h/kincardine_sept_2010 http://www.pbase.com/bob_n/image/136895793 http://g35driver.com/forums/canada/256284-surfing-during-snowsquall-warning-kincardine.html http://www.youtube.com/watch?v=MopyGJ5QdPg http://www.notlsurfclub.com/2012/09/surfing-kincardine-pier.html http://www.greatlakesurfers.com/node/68 http://www.kyc.ca/netcam/netcam.html 69