Document 6448743

FARES
RIDING DDOT
DETROIT DEPARTMENT OF TRANSPORTATION
USING THIS MAP
DDOT Customer Service Representatives are available to take
your calls weekdays:
The Detroit Department of Transportation (DDOT) buses serve
the city of Detroit and many suburban communities. This system map provides detailed route information that will assist
you with your travel on DDOT. To provide ease of use, routes
are color coded to identify direction of travel. The color coded
system is also used on the route schedules and bus stop signs.
Monday through Friday
6:00 a.m. and 6:00 p.m.
The automated telephone system provides route and service
information 24 hours a day, seven days a week.
DDOT Customer Service
(313) 933-1300
Toll-Free for calls outside the (313) area
1(888) DDOT-BUS (336-8287)
TDD/TTY (For the Hearing Impaired)
(313) 834-3434
Voice Relay (For the Hearing Impaired)
1(800) 649-3777
GREEN – All routes that travel in and out of
downtown Detroit
PURPLE – All routes that travel north and south
DARK BLUE– All routes that travel east and west
SYSTEM MAP
SCHEDULES
After determining where you are, where you want to go, and
which route(s) are necessary to get there, you may need individual schedules for the bus routes you want to ride. Most
routes operate throughout the day and evening until 1a.m.; 8
routes operate 24-hours. DDOT bus schedules have time points
noted along the bus route which help you determine what
time the bus will reach your bus stop. To obtain a printed bus
schedule by mail or for information on where to obtain schedules at neighborhood locations , call DDOT at (313) 933-1300.
Detroit Department of Transportation
1301 E. Warren, Detroit, MI 48207
www.RideDetroitTransit.com
The Detroit Department of Transportation (DDOT) does not
discriminate on the basis of race, color, creed, national origin,
age, handicap, sex or sexual orientation. Complaints may be
filed with the following agencies:
DDOT provides local service (regular service that makes all stops
along the route), limited services (routes that make limited stops
at major intersections), and enhanced service to regular routes
during special events.
Map
Major streets are identified for your convenience. Routes are
designated by name and by number for easy identification. On
the map, look for the bus routes nearest your starting and ending
points. Make sure to note where it may be necessary to transfer
to another route to complete your trip.
Using the Farebox
The farebox offer convenient features that allow
you to board the bus with
ease. The farebox accepts
U.S. coin and paper currency only – up to a $5
bill. Fares may be paid
using cash or one of DDOT’s convenient fare cards.
Identify Your Bus Stop
DDOT has approximately 9,000 bus stops.
More that 1,600 of these bus stops have
shelters that provide some comfort and
convenience to passengers waiting for
the bus. New bus stop signs are being
installed along DDOT bus routes. Until
the installation is complete, you may
still find some bus stops with old signs.
Requesting a Transfer
If you will be connecting to another route, a transfer may be purchased at the time fare payment is made. Transfers are valid for
two hours. If you must ride a third bus, ask the driver of the second
bus to “double” your transfer. Doubling a transfer adds thirty minutes to the two-hour transfer time. (Invalid transfers are subject to
questioning by the driver)
Identifying Your Bus
To be sure you are boarding the correct coach, check the display
head sign located on the outside front of the coach, above the
windshield.
Human Rights Department, 1026 Coleman A. Young Municipal
Center, Detroit, MI 48226 or Send ADA complaints to: Detroit
Department of Transportation, ADA Coordinator, 1301 E.
Warren, Detroit, MI 48207
Getting off the Bus
• Signal for your stop a block ahead by pulling the bell cord found
above the window or by pressing the signal strip in between the
windows.
• Use the rear door when deboarding. You must push the bar on
the rear door after the green light is activated before the door
will automatically open for your exit.
• Step carefully from the door.
• Always wait for the bus to pull away from the curb before
crossing the street.
Boarding The Bus
Send Title VI Civil Rights complaints to: Detroit Department of
Transportation, Office of Contract Compliance, 1301 E. Warren,
Detroit, MI 48207
Detroit Department
of Transportation
Please note: Weekday schedule times may differ from weekend schedule times. Make sure you have the right schedule
for the day you plan to travel.
Schedules are available at the DDOT Administration Building: 1301 E. Warren, Detroit Public Libraries, Community
Service Centers, and online at www.RideDetroitTransit.com.
www.RideDetroitTransit.com
City of Detroit
RideDetroitTransit.com
Adult Base Fare
Adult Express Fare
Student*
with DDOT Student ID*
Transfer
Senior (65 & older) & Disabled
with appropriate ID**
Transfer**
Medicare Cardholder**
Transfer
Children (under 44” tall)
Limit three w/paid adult fare DDOT Monthly GoPass
DDOT Biweekly GoPass
DDOT Weekly GoPass
Five Day Pass
Ten Dollar Value Card
DDOT Senior/Disabled
Monthly GoPass**
DDOT/SMART
Regional Monthly Pass
As a courtesy to these riders, kindly offer your seat.
Plan to arrive at your bus stop a few minutes ahead of time.
• When the bus arrives, step aboard using the front door; remember, allow exiting passengers to leave first.
• Please have your exact fare ready to insert into the farebox when you board the bus, or use one of the convenient fare cards.
Note: Bus drivers are not permitted to accept fares and are
not able to make change.
Fare Card Sales Outlets
Fares and Fare Cards
• If the bus is filling up, please move as far to the rear as possible
so others can board easily.
• Seats located at the front of the bus are designated for elderly
and disabled people. Flip-type seats located near the wheelchair
boarding entrance are specifically for people using wheelchairs.
• Remain behind the white line on the floor at the front of the bus when the bus is in motion and stay clear of the doors.
Government Offices
DDOT Main Office 1301 E. Warren Avenue
$1.50
$2.00
CODE OF CONDUCT WHILE RIDING THE BUS
Please: Do not hinder DDOT employees from performing
their duties, and always observe the following rules:
Community Access Centers
All locations
1. No smoking on the bus.
2. No eating or drinking on the bus.
3. Headphones are required when using
radios or other electronic devices.
4. No pets on the bus, with the exception of
service animals for people with
disabilities.
5. No cursing or disorderly conduct.
6. No obscene ring tones – use the
phone vibrate feature during your trip.
7. Speak quietly when talking to other
passengers and use cell phones only
when necessary.
8. Do not leave litter or trash on the bus.
9. Do not vandalize buses or other DDOT
property; violators will be prosecuted
Rosa Parks Transit Center
360 Michigan Avenue
$0.75
$0.25
Banks (Monthly GOPASS Only)
Comerica Bank Branches
Select Detroit Area Locations
$0.50
$0.10
$0.75
$0.10
First Independence Bank of Michigan
44 Michigan Avenue
Supermarkets, Convenience Stores, Other Locations
Apollo Supermarket
Banner Superstore
20250 W. 7 Mile Rd. 14424 Schaefer
No Charge
$47.00
$27.50
$14.40
$14.00
$10.00
Imperial Supermarket
1940 E. 8 Mile Rd. Krown Supermarket
5800 Caniff
$17.00
Cadillac Tower Lobby Shoppe
65 Cadillac Square
$49.50
CVS Pharmacy Stores
All Detroit Area Store Locations
SERVICE CHANGES & RIDER ALERTS
• Changes in DDOT bus schedules occur in January, April,
June and September.
• Service Change Brochures detailing schedule modifications and/or adjustments may be obtained at the
DDOT Administration Building at 1301 E. Warren,
Detroit Public Libraries, Community Access Centers, and online at www.RideDetroitTransit.com.
• DDOT bus service operates Sunday schedule on the
following holidays: New Years Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving Day and
Christmas Day.
*Student I.D. cards may be purchased at DDOT’s main office 1301
E. Warren Avenue, the Rosa Parks Transit Center, and Community
Access Centers ONLY, (at a cost of $2.00). To purchase a DDOT
student I.D. card, one of the following items is needed: A current
official document from your school, a letter of current enrollment
on school letterhead, a current school identification, or a current
year report card.
Mobile Gas Station
1001 E. Warren
N & K Mini Mart
3800 Woodward Ave.
**To receive the discounted fare, eligible senior and disabled passengers must present their DDOT Special Services ID Card or a state
ID with visual impairment designation. Medicare cardholders are
eligible for 1/2 fare (seventy-five cents). See the ADA section of
this map for details on the Special Services Program.
Wayne State University Student Center
5221 Gullen Mall • Room 50 - Lower Level, Detroit
SNL Quick Stop
97 W. Warren
Henry Ford Community College
5101 Evergreen Rd, Dearborn
Rider Alerts are issued to inform passengers of DDOT bus
re-routes and service changes as a result of construction
or road closures. For the latest updates call: (313) 9331300 or 1 (888) DDOT BUS or visit us online at:
www.RideDetroitTransit.com
Wayne County Community College
Downtown District • 1001 W. Fort, Detroit
Eastern District • 5901 Conner Ave, Detroit
Northwest District • 8200 W. Outer Dr, Detroit
Downriver District - 21000 Northline Rd., Taylor
THE ROSA PARKS TRANSIT CENTER
16 18
Use
The
Mover
You can
help –People
report vandalism
and transit crimes by calling (313) 933-1300.
O18 Motown Historical Museum (2648 W. Grand Blvd.)
Running
days a week,
the People
Mover
hasWatcher!
13 stations in
In case ofseven
an emergency,
call 911.
Be a Transit
Stop
the downtown Detroit Central Business District, above street
level and integrated into several well-known buildings. The
People Mover is a wonderful way to get around downtown and
also tour the award-winning art on display at each station.
C2 MGM Grand Casino (1777 Third St.)
18 21
16 18
H16 Michigan State Fairgrounds (8 Mile at Woodward)
12 17 53 & 30 54 on nights and weekends
N19 Plowshares Theatre Company (2870 E. Grand Blvd.)
Q20 Motor City Casino
11 36
16 17 22 23 46 60
People Mover Route Stop
High School
Municipal Parking Lot
Attraction
1
Service Center
2
Brush
Woodward
River Walk
3
4
5
Beaubien
Saint Antoine
Brush
Randolph
Brush
I-375 Service
48
48
Larned
7
I-375 Service
10
F
7
7
University of Detroit
Mercy Law School
Jefferson
Detroit Marriott
US Customs
Detroit R
iver
10
23
Randolph
Atwater
r.
ter
Transportation Services
Police Station
Civic Cen
48
E
25
Coleman A. Young
Municipal Center
Hart Plaza
Library
tes
Pla
ce
rk
Hotel
Windsor Route
H
21 29
H11 Northland Center (Mall)/Southfield
East and West Routes
34
49 Courtyard
By Marriott
78
53
13th Precinct
Cobo Arena
Government Office
nR
Cass
nt
Riverfro
Sixth
49
18 25
48
10
Congress
53 78
16
Court
North and South Routes
R18 Mexican Village (West Bagley)
53
34
Monroe
Franklin
Renaissance
Center
General Motors HQ
Scale in Miles
6
560
Conrail
Atwater
Atwater
0
Woodbridge G
25
Schweitzer
N20 Institute of African-American Arts (2641 W. Grand Blvd.)
Convention Facilities
7
48 40 23
Macomb
Greektown
10
Wayne County
Building
Detroit-Windso
r
Tunnel
At DDOT, your safety is our business. One of DDOT’s goals is to insure the safety
of passengers as well as employees. Detroit Police Officers ride DDOT buses on a
regular basis, enforcing ordinances relating to public safety.
Downtown Routes
Raynor
34 40 49
10 11 24 38
College
10
78
Clinton
Beaubien
Public Safety
L20 Hamtramck
DDOT Transit Location
34
D
Fort
s
48 40
Mullett
Frank Murphy
Hall of Justice
Lafayette
Randolph
Q21 Eastern Market (Russell)
Front entrance of the RPTC.
23
7
Cobo Conference/
Exhibition Center
Casino
y
DOWNTOWN AND NEW CENTER AREA
22 37 46 60
re
Penn Central
C
Ca adilla
mp c S
us q
Ma
23
rtiu
34
16
Jefferson
rar
G
Joe Louis
Arena
nt
31 34
LEGEND
Friend
of the
Court SMART
Lafayette
Water Board
Building
375
Greektown
Casino & Hotel
The Atheneum
n
Mo
Compuware
49
34
10
Lib
H26 Eastland Center (Mall) (E. 8 Mile Rd.)
Michigan
Secretary of
State Office
Larned
Ce
14 22 37 41 46 47 49 54 60
Federal Courts
(Old Federal
Building)
53
16
18
at
Gr
3
Mechanic
iot
49
Police
Headquarters
roe
er
T11 Dearborn
53
rm
10
METROPOLITAN REGION
10
48
29
34
Madison
Downtown
Public Library
Fa
14 36 53
S10 Fairlane Town Center (Mall) (Dearborn)
DDOT has the right to refuse service to anyone violating any policy or regulation. All
policies are subject to update and change upon determination by DDOT management.
Congress
Book
Cadillac
23
36th District Court
(Madison Center)
Hilton
Garden
Inn
Gr
29
40
48
ay
7 16 18 23 25 31 36 53 78
O19 International Institute (111 E. Kirby)
10
dw
C5 State Theatre (2115 Woodward Ave.)
Violators found guilty of a civil infraction, as identified in the City of Detroit Municipal Code,
will be subject to fines ranging from $100 - $500 and/or jail time upon conviction.
31 53
oa
7 16 18 23 25 31 36 53 78
Wayne County
Community College
Downtown Campus
SMART
d
an
r
G
ve
Ri
40
Beacon
Gem Theatre
& Century Club
Music Hall
Center
r
40 48
21 31
Shelby
D5 Detroit Opera House (1526 Broadway)
Fort
85
s
t
atio
Detroit Metro Convention
& Visitors Bureau
Cass
A person violating any policy or regulation may be warned and/or ordered to leave the
facility by DDOT Security or DDOT Management. Refusal to comply with an order to leave
the facility will be handled by the Detroit Police.
F
29
Third
34 40 49 76
P20 Detroit Symphony Orchestra (3663 Woodward Ave.)
19
29
First
14 36 53
Fort
36
21
21
36
18
7
25
27
37 31
49
27
Second
O19 Detroit Science Center (5020 John R.)
D6 Music Hall Center for the Performing Arts
(350 Madison)
No Standing in or obstructing doorways
No Undressing, indecent or obscene conduct
14 36 53
16 18 23 31 34 36 40 49 53 78
7 10 23 25 53 78
Lafayette
O19 Detroit Institute of Arts (5200 Woodward Ave.)
37
36
29
10
16
Lafayette
49
14 36 53
C6 Gem Theatre & Century Club (333 Madison)
H6 Renaissance Center (400 Renaissance Center)
49
Greyhound
Station
O19 Detroit Historical Museum (5401 Woodward Ave.)
19
27
Griswold
34 40 49
14 36 53
Howard
Fifth
E7 Greektown & Greektown Casino (Monroe St.)
Howard
McNamara
Federal Office
Building
Holiday
Inn Express
C
Cros
Br
16 18 23 31 36 53 78
E
O19 Children’s Museum (67 E. Kirby)
DDOT
Rosa Parks
Transit
299 Center
Washington
B5 Fox Theatre (2211 Woodward Ave.)
14 36 53
78
19
34
Detroit
Opera
House
Woodward
16 18 23 31 36 53 78
O19 Charles Wright Museum of African -American History
(315 E. Warren Ave.)
an
Abbott
Abbott
it
W
Ba
21
34
18
31
y
gle
r
B7 Ford Field (2000 Brush St.)
Third
16 18 23 31 36 53 78
CULTURAL CENTER
21
ve
ge
B6 Comerica Park (2100 Woodward Ave.)
Fifth
Lod
CENTRAL BUSINESS DISTRICT
Mic
hig
This system map is not to scale and points of interest are approximations. For exact street location and directions to a facility, please contact
that facility. Changes may occur due to facility relocation or closure.
Adams
Ri
nC
12
Fillmore
Theatre
d
Bagley
Joh
Sixth
D
Labrosse
21
53
16
18
23
36
an
37
Porter
KEY TO CITY-WIDE ATTRACTIONS
Mi
Plaza Dr.
Transportation Services
E3 DDOT Rosa Park Transit Center
E1 Greyhound Station
F3 Suburban Mobility Authority for
Regional Transportation (SMART)
G6 Windsor Tunnel Bus
ddle
B
Comerica Park
Joh
Third
F4 Michigan Secretary of State Office
F4 Visitor Information Center
A2 Cass Technical High School
E5 Downtown Public Library
B4 Payne-Pulliam School of Trade and Commerce Inc.
G8 University of Detroit Mercy Law School
F1 Wayne County Community College
Prohibitive behaviors in and around the Rosa Parks Transit Center:
No Begging, panhandling
No Change without purchase
No Charging of cell phones or other electronic devices
No Disorderly conduct including:
• No Disturbing the peace by engaging in loud, unruly, raucous,
harmful, abusive or harassing behavior
• No Obscene and profane language
• No Roller skating, roller blading, or skateboarding
• No Urinating or defecating in public
No Explosive, highly combustible, or flammable materials
No Full face masks or face coverings allowed inside the center
No Gambling
No Impeding, hindering, or obstructing the work of city employees
No Littering or Loitering
No Malicious mischief – destruction or defacing property
No Pets or other animals with the exception of service animals
No Possession or concealment of a weapon including loaded or
unloaded firearm, dagger, knife, razor, etc.
No Possession or consumption of alcoholic beverages
No Possession or distribution of illegal or controlled substances
No Smoking
in facility
or within
15 ft. of doorways
Under
the canopy
of the
new RPTC.
No Soliciciting
No Spitting on floors or bus platforms
No Selling of bus schedules or unauthorized selling of fare cards,
transfers, or bus tickets
No Selling or distribution of tobacco, alcohol, or drugs
5
Service Centers
Education
DDOT policies, City of Detroit, State and Federal ordinances, laws and regulations apply to the conduct of all persons utilizing the DDOT transportation
system and facilities.
Elizabeth
Montcalm
Ford Field
Fox
Theatre
Gr
A major goal of the Detroit Department of Transportation (DDOT) is to build,
establish and operate a public transportation system and environment that is
safe, secure, and comfortable for all persons.
Columbia
1
Montcalm
Payne-Pulliam
Career Center
Pa
ROSA PARKS TRANSIT CENTER CODE OF CONDUCT
C
36
Ba
18
16 23
rel
l
F6 Wayne County Building
C7 36th District Court (Madison Center)
F4 Federal Courts (Old Federal Building)
D7 Frank Murphy Hall of Justice
F4 Friend of the Court
G5 Wayne County Circuit Court
36
he
Courts
A
Winder
75
18 78
MGM
Grand Casino & Hotel
8
36
First
Mega Bus – the low-cost express bus offers city-to-city travel service to
28 major cities in the midwest and northeast. Board the Mega Bus on
Cass Avenue north of Michigan Avenue.
Winder
Auditorium D
B
7
nt
o
MAP OF CENTRAL BUSINESS
DISTRICT
16 23
18 78
Park
Transit Windsor (TW) – operates a cross border service between downtowns Windsor and Detroit via the Detroit/Windsor Tunnel. Boarding for
the Tunnel bus is at bay 13. Phone: (519) 944-4111
G5 Coleman A. Young Municipal Center
E3 McNamara Federal Office Building
F4 Old Federal Building
D7 Police Headquarters
E6 Water Board Building
31
Clifford
G4 Cobo Arena
G3 Cobo Conference/Exhibition Center
G5 Hart Plaza
G3 Joe Louis Arena
23
75
Wayne County
Government Offices
Convention Facilities
Cass
Third
18
KEY TO DOWNTOWN LOCATIONS
Suburban Mobility Authority for Regional Transit (SMART) – provides regional transit services to Macomb, Oakland, and Wayne counties.
SMART routes #510 and #560 board at bays 14 and 15.
(866) 962-5515
Duffield
Second
27 Joy (RPTC - Bay 5)
* These routes enter the bays on nights and Sat/Sun only with the
exception of Gratiot which only enters the bay at night. All 5 routes can
board at Michigan & Cass during the day.
Henry
16
23
Henry
Sibley
Adelaide
r
RPTC – Rosa Parks Transit Center
10
78
ive
23 *Hamilton (RPTC - Bay 14)
53 *Woodward (RPTC - Bay 8)
78 Imperial
21
Motor City
Casino & Hotel
dR
40 Russell (RPTC - Bay 10)
A
Cass Technical
High School
an
21 Grand River (RPTC - Bay 3)
25 Jefferson (RPTC - Bay 4)
Detroit People Mover (DPM) – is the fully automated light rail system
that operated on an elevated single track loop in Detroit’s central
business district. Phone: (313) 224-2160
37 Michigan (RPTC - Bay 9)
Fourth
36 Oakland (RPTC - Bay 8)
49 Vernor (RPTC - Bay 13)
Fourth
18 *Fenkell (RPTC - Bay 12)
Fifth
34 *Gratiot (RPTC - Bay 9)
Pine
16
78
6
ine
16 *Dexter (RPTC - Bay 10)
(RPTC - Bay 11)
Ledyard
5
St A
31 Mack (RPTC - Bay 7)
23
4
John R
10 Chene (RPTC - Bay 1)
48 Van Dyke-Lafayette
3
Park
29 Linwood (RPTC - Bay 6)
2
Clifford
7 Cadillac-Harper (RPTC - Bay 12)
19 Fort (RPTC - Bay 2)
Passengers may also make connections to the following transit services:
1
Second
KEY TO DOWNTOWN BUS ROUTES
Gr
From the new Rosa Parks
Transit Center, DDOT bus riders are able to make connections to 13 DDOT routes at a
single downtown transfer
point. Those routes include:
Chene, Fort, Grand River, Jefferson, Joy Road, Linwood,
Mack, Oakland, Michigan, Russell, Van Dyke, Vernor, Cadillac/Harper. Passengers may also connect to the Dexter, Fenkell, Hamilton, Gratiot, and
Woodward routes at nearby bus stops. All services are accessible to riders
in wheelchairs.
7
H
River Walk
.25
8
ADA SERVICES
ADA SERVICES
•
The Detroit Department of Transportation is excited to introduce
its new Detroit Mobility 1st (DM1) service, which is a centralized mobility center focused on enhancing service for eligible
elderly, disabled, and lower-income riders within DDOT’s service area. DM1 serves as the umbrella under which all targetrider services are coordinated for the city of Detroit.
DM1’s service center is housed within DDOT’s Main Office to
coordinate the service groups: Rider Eligibility, Call Center, Service Providers, Programs & Services, Capital Resources, Mobility
Training, Quality Assurance, and Mobility Outreach. Collectively, these groups produce the service coordination needed for
area-wide service enhancements.
DM1 promotes a Collection of Programs & Services (COPS),
which is funded by grants and DDOT, and is designed to satisfy
eligible rider’s individual transit needs. Riders apply through
DM1 to request certification for any of the following COPS:
• Reduced Fares: The DDOT program that permits
eligible elderly and mobility disabled individuals to access
DDOT’s fixed-route service, during non-peak hours of
operation, at a reduced fare. (9 a.m. to 2 p.m. and 6 p.m.
to 6 a.m.).
• MetroLift (ADA Paratransit): The DDOT program
that permits riders who are unable to independently navigate to, oard, ride, and exit from fixed-route services
access to a curb-to-curb service.
MetroLift
Para Plus: The grant program that permits riders who are
unable to independently navigate to, board, ride, and exit from fixed-route services; and who require assistance between the curb and door of each location, access to a door-to-door service.
• Senior Plus: The grant program that permits age 65 or older
riders, who require the use of a mobility aid, and who are ineligible
for MetroLift, limited access to DDOT’s fixed-route service.
•
Job Connect: The grant program that permits riders who
qualify as “low-income” and are in need of transportation to/from employment, training, and/or human services-related
commitments, access to a curb-to-curb service.
•
Life Support: The grant program that permits riders who are
diagnosed with illnesses that require frequent and reoccurring
medical procedures, which result with aftereffects that impair the
rider’s ability to navigate fixed-route services, access to a curb-to-
curb service.
•
Opt-To-Ride: The grant program that offers riders who are
determined eligible for MetroLift, Job Connect, or Life Support, the
option to access DDOT’s more economical fixed-route service
instead.
• Share-A-Ride: The grant program that permits a group of at
least five (5) eligible riders, who share a common pick-up and/or
drop-off ocation, transportation to suburban area locations.
• Grab-A-Cab: The grant program that permits riders to request
and receive “same-day” transportation services.
Additional information on Detroit Mobility 1st may be obtained from
DDOT’s website at: www.RideDetroitTransit.com or by calling DM1 Customer Care at (313) 933-1300 and selecting options 2 and 3.
After Hours Emergency Assistance
DDOT has an after hours emergency telephone service to assist people
who are handicapped and may be experiencing problems with lift bus
service. The emergency telephone number is (313) 933-1261 (Monday
to Friday starting at 6pm and all day Saturday and Sunday).
Alternative Information Services: Hearing,
Speech, and Sight Impairments
Schedules and other service information may be provided in
the following alternative formats: Braille, large print, audio
cassette. Persons with hearing and speech impairments can
obtain information through a Telecommunication Device
(TDD) service by calling (313) 834-3434. Voice Relay Service
is available by calling 1 (800) 649-3777.
For persons with limited English proficiency, passenger
information may be requested in the language of your
choice. Information may also be requested in alternative formats, including large print, Braille, and audio.
DDOT Accessibility Guidelines
DDOT is committed to providing efficient,
reliable accessible transit services to the
residents of the City of Detroit and its surrounding communities. All of DDOT routes
are wheelchair accessible. Many of DDOT buses have a “kneeling” feature that lowers the front entrance of the vehicle to
within inches from the ground for easy ramp access by any
customer with mobility impairments or difficulty using the
front steps. Other, older buses, have a wheelchair lift at the
back door.
DDOT accessibility guidelines cover the following:
• Announcement of stops
• Boarding/alighting
• Wheelchair lift back-up policy
• Securement of mobility devices
• Priority seating/securement area
• Service animals
• Discrimination complaint process
Notice For Complaints Of Discrimination Based
On Disability
DDOT has an established a process for investigating and resolving
complaints alleging discrimination based on disability regarding
DDOT services, programs, and facilities.
DDOT’s ADA Coordinator shall be responsible for overseeing investigations and responses to complaints of discrimination based on
disability. Required Information: Complainant’s name, address,
phone number, route number, date, time, location, direction and
details. Complaints with incomplete information may result in
delayed investigations and responses. DDOT cannot respond to
complaints without the complainant’s mailing address.
How to File a Complaint
1. By Telephone: Call DDOT’s Customer Service Office, (313) 9331300, the City of Detroit Call Center at 311 or (313) 224- INFO
(4636) or the toll-free number 1-888-DDOT BUS (accepting calls
from anywhere in the US and Canada). TDD (313) 834-3434 (for
the hearing impaired).
2. In Writing: Send letters to the Department of Transportation’s
ADA Coordinator at 1301 East Warren, Detroit, Michigan 48207.
Complaints may also be faxed to (313) 578-8205.
3. In Person: Visit DDOT’s main office at 1301 East Warren, 8 a.m.
to 5 p.m., Monday through Friday, or complaints may be given
verbally to the ADA Coordinator. It is advisable to call DDOT’s
ADA Coordinator in advance at (313) 833-7898 to schedule an
appointment.
The Representative will offer instructions on how to file a written
complaint. Before concluding the interview, the Representative will
ask if the complainant wishes to have the information reviewed for
accuracy and will make any requested corrections. A detailed copy of
the DDOT Accessibility Guidelines (which include the Notice of Complaints) is available online at www.RideDetroitTransit.com or contact
DDOT Customer Service at (313) 933-1300, TDD/TTY (313) 834-3434.
Bikes & Buses Together
Get Involved
DDOT holds public meetings to receive public input on projects,
planning, and services. Public hearings are held as necessary to
present capital projects and service planning. Public hearing notices are posted on the DDOT website and published in local newspapers 30 days prior to the scheduled hearing date.
The Local Advisory Council for the Disabled and
Elderly
Meetings are bi-monthly (Jan., Mar., May, July, Sept., Nov.)
to discuss accessibility planning for disabled and elderly passengers. The meetings are held on the third Tuesday of the designated
months at the DDOT Main Office, 1301 E. Warren, from 10 am to
noon.
Customer Information Meeting
Held on the third Thursday of each month from 5 pm to 7 pm at
DDOT’s Main Office. Meet members of the management team, hear
the latest information on services, and present your comments and
concerns regarding public transportation.
DDOT Advisory Commission Meeting
Held on the third Wednesday of every month (except July and
August) at the DDOT Main Office from 10 am to 12 pm.
Customer Information
Sharing the Road and improving the commute for
work, school, and leisure!
DDOT introduced the Bikes on Buses pilot project in fall 2008 and
is proud to announce that bike racks will soon be available on
all DDOT buses, improving commuters’ travel options. A number
of stationary racks for bike parking will also be installed at high
transfer points along DDOT routes in 2012. Please let us know if
there is a DDOT bus stop near you that could benefit from bike
parking! Remember to always pass buses on the left when cycling
by them on the road.
•
Use of the racks is free! No additional fare is required for passengers using the bike racks.
• Passengers are responsible
for the loading and unloading
of their bikes. DDOT regulations prohibit drivers from
providing any assistance loading and unloading bicycles.
• Cyclists assume all responsibility for any damage
and/or injury that occurs as a result of their bicycles being on DDOT property.
• DDOT will not be responsible for stolen or damaged bicycles; this includes bicycles that are left at transit centers or on bike racks.
• Bike racks accommodate bicycles with wheels 16” or larger. Bicycles that do not fit securely on the bike rack will not be allowed on the bike rack.
• Bike racks hold two (2) bicycles securely.
• Space on the bike rack is available on a first-come, first-served basis. If a bus arrives and the bike rack is full, please wait for the next bus.
You may call DDOT Customer Service Information Center at
(313) 933-1300 or Toll Free at 1-888-DDOT-BUS (336-8287)
from 6 am to 6 pm Monday to Friday for operator assisted service. The automated telephone call system is also available for
additional information on DDOT services, 24 hours a day, seven
days a week.
Telephone Numbers
For General Information, Pass Sales, Route & Schedule Information, Lost & Found, Comments, Compliments and Complaints, Elderly & Handicapped Information (Monday - Friday:
6 am – 6 pm):
DDOT Customer Service:
(313) 933-1300
Toll-Free Outside the (313) Area Code:
1-888-DDOT-BUS (336-8287)
TDD/TTY (Hearing Impaired):
(313) 834-3434
Voice Relay Service (Hearing Impaired):
1-800-649-3777
People using wheelchair mobility aids who experience problems obtaining service may call the After
Hours Emergency Lift Service Assistance number at:
(313) 933-1261.
Online information is available 24hrs per day.
Visit us at www.RideDetroitTransit.com.
The Detroit Department of Transportation (DDOT)
ensures the right of all to participate in programs
and services we provide. All DDOT passengers will
be treated equally and will not be excluded from
participation in, denied the benefits of, or subjected
to discrimination under any federally-funded
progra.m. or activity on the grounds of RACE, COLOR,
or NATIONAL ORIGIN, as protected by Title VI of the
Civil Right Act of 1964.
Any person who believes he/she has experienced
discrimination MAY FILE A COMPLAINT WITHIN ONE
HUNDRED-EIGHTY (180) DAYS following the date
of the alleged discriminatory action. The complaint
should include a description of the alleged action,
the complainant’s name, address, and telephone
number.
Send Title VI Civil Rights complaints to: Detroit
Department of Transportation, Administration
Office, 1301 E. Warren Ave, Detroit, MI 48207 or call
the Customer Service Center at (313) 933-1300 or
(888) DDOT-BUS
ot
so
n
ffe
r
er
Riv
roit
Ojib
w
ay
Det
Jeffers
o
n
Gra
ti
Harper
ck
Gr
os
sb
e
Ke
lly
Harp
er
tiot
re
Lake Sho
Gra
ck
be
x
Di
Jeffe
rson
rt
e
HORE
S
Mack
SE PO
INTE S
GROS
ld
fie
ns
co
Be
a
ot
Lak
e S ho
re
rs
on
on
Fo
zon
Lau
s
fer
Jef
22
1
seh
Tecum
tte
21
e
Pill
20
na
Caba
rd
East and West Routes
wa
North and South Routes
Ho
all
ug
Downtown Routes
Ma
d
n
Gra
is
ra
Airport
Amtrak Station
Attraction
College
High School
Hospital
Library
Police Station
Recreation Center
Shopping Area
23
24
is
R
S
e
an
Gr
ra
a
dM
Scale in Miles
0
1
al
O N TA R I O , C A N A D A
LEGEND
19
Q
CROSSTOWN ROUTES
DOWNTOWN ROUTES
WINDSOR
Do
ett
O
KEY TO CITY-WIDE BUS ROUTES
org
e
e
Eri
ntr
en
er
Alt
25
Ge
Dix
N
25
ISLE
Ce
g
lle
o
C
W
Se
er
ce
3
Un
otte
d
n
a
Wy
lk
Wa
l
ity
rs
ive
n
col
t
ren
fay
GROSSE
POINTE
PARK
13
le
Lin
All
M
Je
P
Pa
La
on
rs
ffe
ield
tt
llio
All
en
GROSSE
POINTE
ffe
e
J
LE
BEL
rd ll
wa
Ho ouga ette
ll ll
D
e
u
Mc
O
uga
Do
ld
ux
L
r
nsf
tE
un
u
fie
die
aco
ers
9
er
n
nn
Jea
ke
Dy
Mo
pa
uth
Ca
ittie
Wh
Be
alm
Co
int
ac
Sa
dill
Ca
49
son
ker
Ch
Dic
31
K
s
GROSSE POINTE
FARMS
oix
k
v
c
e
l
Ma har
C r
o eval
n
r
Ve erch
K
er
nch
13
l
va
14 32
31
Mo
Alt
Fre
n
Va
ran
So
er
ld
nfie
Ca
rc
Ke
o
min
seh
n
7
Riverside
um
Tec
Vil
lag
e
nn
Co
ch
en
Fr
Mo
am
hC
ep
Jos
7 Cadillac-Harper
48 Van Dyke-Lafayette
10 Chene
49 Vernor
16 Dexter
53 Woodward
18 Fenkell
78 Imperial
19 Fort
9 Chalmers
EC
18
des
ay
11 Clairmount
ssw
e
r
Exp
w
o
Conant
12
R
13 Conner
54 Wyoming
14 Crosstown
15 Chicago-Davison
25 Jefferson
22 Greenfield
27 Joy
20 Livernois
30
29 Linwood
32 McNichols
U
17 Eight Mile
Div 31 Mack
isio
na
n
34 Gratiot
Caba
38 Plymouth/Caniff
39 Puritan
36 Oakland
Pr
ov
37 Michiganinc
43 Schoolcraft
40 Russell
45 Seven Mile
41 Schaefer
ial
26
T
47 Tireman
60 Evergreen
21 Grand River Rho
23 Hamilton
25
46 Southfield
27
28
29
To obtain detailed route information and
service hours for individual bus routes,
please refer to a pocket schedule.
Schedules are available at the
DDOT Administration Building:
1301 E. Warren, Detroit Public Libraries,
Neighborhood City Halls, and online at
www.RideDetroitTransit.com.
V
W
All DDOT routes are accessible to
wheelchair users.
30
31
Alle
X
401
Y
Biddle
ard
on
Chalmers
Hoover
45
er
14
49
7
s
fer
Jef
Hayes
er
nn
Van Dyke
Mount Elliot
g
J
Dix
dd
Little Mack
Hayes
Schoenherr
Co
s
ran
he
7
7
DDOT Transit Location
18
Mo
rr
Wa
7
31
r
3
85
Telegraph
Go
Hayes
Schoenherr
Hoover
Van Dyke
Sherwood
Mound
ld
17
nt
thfie
16
19
ion
min
Do
Sou
15
ll
14
LINCOLN PARK
Wick
Wick
13
na
12
sse
11
Co
24
10
Ru
9
14
rno
Ve
(See other side)
ron
Hu ch
ur
Ch
8
Central Business
or
sad
bas
Am
ECORSE
18
Mil
18
ros
p
Har
49
27
h
wic
39
Ecorse
75
nd
19
ard
I
36
See Downtown
27
Sa
19
85
nR
.
lvd
ALLEN PARK
Joh
dB
an
RIVER ROUGE
ri
nd
kla
Gr
7
Mound
Oa
od
Outer D
e
49
34
9
11
12
29
49
11
ois
6
Coo
M
District Map
Prin
41
ack
Mo
GROSSE
POINTE
WOODS
ros
49
40
37
54
30
14
All
32 Wh
ittie
r
er
r
94
H
10 48
Je
19
ood
ve
5
49
lidg
Pelham
4
30
C
45
nn
Vern
ie
HARPER WOODS
ve
Co
G
8 Mile
en
12
31
d 23 16
l
e
i
nf
Ca
19
75
41
94
94
r
rno
e
V
w
Oak
Van Born
TAY L O R
ern
Liv
MELVINDALE
Ryan
Dequindre
rks
wo
27
fer
Beech Daly
Inkster
Merriman
ROMULUS
Ryan
Dequindre
Pa
sa
Ro
th
14
Lin
12
O
en
ield
anf
53
M
Michigan
54
Annapolis
Middlebelt
Van Born
YY
r
nda
Rotu
18
14
31
ri
rD
ute
7
rr
Wa
r 11
DDOT
Main Offfice
47
LK
49
e
ha
Sc
n
a
Michig
Annapolis
eld
nfi
ive
d
ee
Gr
Dr
oo
16
94
97
34
94
e
arp
40
23
32
11
10
36
9 Mile
34 31
7 Mile
Greiner
3
38
38
H
E
F
7
40
11
34
13
53
75
49
41
H
18
94
37
D E A R B O R N
kw
Ou
12
3
xte
46 22
37
60
Oa
INKSTER
U
U
2
10 23
27
47
11
12
53
23
14
30
ol
78
21
48
Lynch
HAMTRAMCK
ok
o
br
C
ST. CLAIR
SHORES
38
11
29
Warren
37
10
nt
al
Wes
t
erry Hill
h
C
ter
1
54
14
22
Cherry Hill
W ES TL AN D
Ecorse
47
153
M
W
W
Tireman
Ca
en
d
r
A rk
Pa
C
16
27
11
46
an
ichig
W AY NE
Joy 27
ing
om
Wy
Inkster
Merriman
SS
11
21
41
Ford
Telegraph
153
Ann Arbor
24
Ch
ntr
Ford
Warren
38
13
McNichols
f
nif
40
38
m
lair
9
12
ou
go
ica
Ce
GARDEN CITY
Middlebelt
Farmington
Warren
Beech Daly
Q
Q
14
29
De
22
Warren
Evergreen
WESTLAND
Tu
o
xed
ois
ern
DEARBORN HEIGHTS
r
23
36
1
16
Chicago 15
.
47
36
15
Liv
Tireman
ive
Central
Tireman
Southfield
47
ive
An
n Arbor
27
rD
Ann Arbor
15
46
te
Ou
Joy
PP
Chicago
dR
Wyoming
27
Joy
VV
an
Schaefer
Chicago
Chicago
15
43
Lahser
O
O
39
18
18
Plymouth
39
60
Livernois
38
Plymouth
D
15
Gr
n 15
so
avi
Schoolcraft
43
38
39 43
54
43
son
B
D
8 Mile
45
10
vi
Da
15
39
43
78
46
Plymouth
10
32
18
41
Greenfield
38
John R
5 21
38
38 43
ard
Fenkell
96
N
N
TT
John C Lodge
22
96
RR
39
39
Schoolcraft
43
Schoolcraft
16
29
29
30
Nevada
40
32
12 Mile
3
17
102
7 Mile
40
53
18
Evergreen
Telegraph
Merriman
REDFORD TWP
3
9 Mile
48
A
10 Mile
97
Outer Drive
36
dw
Puritan
23
McNichols
54
78
45
ton
mil
Ha
Rosa Parks
Inkster
5 Mile
16
32
39
18
7 Mile
Linwood
32 78 45
Fenkell
Outer Drive
75
Outer Drive
10
32
12
31
31
94
696
8 Mile
17
30
30
11 Mile
9 Mile
o
Wo
60
30
Outer Drive
16
13 Mile
EASTPOINTE
36
17
23
45
29
29
R O S EV ILLE
10 Mile
102
12 30
53 54
Livernois
r
30
54
Wyoming
ive
32
5 Mile
M
M
16
22
McNichols
6 Mile
LIVONIA
dR
ROYAL OAK TWP
Schaefer
an
41
28
28
CENTERLINE
HAZEL
PARK
FERNDALE
Coolidge
Gr
23
Greenfield
Beech Daly
K
K
45
97
12 Mile
696
PARK
17 46
22 60
27
27
DDOT SYSTEM MAP
13 Mile
PLEASANT
RIDGE
OA K
7 Mile 78
26
26
Chicago
HUNTINGTON
WOODS
46
78
17
21
25
25
W A R R E N
17
17
24
24
11 Mile
Southfield
Telegraph
Middlebelt
5
7 Mile
LL
60
23
23
14 Mile
BERKLEY
39
102
8 Mile
75
22
22
53
1
Evergreen
8 Mile
21
21
14 Mile
16
Lahser
Merriman
24
20
20
John R
LATHRUP
VILLAGE
9 Mile
FA RM IN G TO N H IL LS
19
19
R O YA L O A K
Bel Air..............................................H-23
Belmont Shopping Plaza..................H-19
Eastern Market.................................P-21
Eastland Center...............................H-28
Fairlane Meadows............................R-11 11 Mile
Fairlane Town Center.......................S-10
Attractions
Hamtramck CBD...............................L-20
Harbortown......................................Q-23
Compuware World Headquarters....Q-20 Highland Park CBD..........................K-17
Cultural Center.................................P-20 Northland Mall..................................H-11
Eastern Market.................................P-21 Old Redford Shopping District............J-7
State Fairgrounds............................H-17
Fisher Theatre.................................O-19 This system map is not to scale and points of interest are approximations. For exact 696
street
Max M. Fisher Music Center............P-20 location and directions to a facility, please contact that facility. Changes may occur due to facility
ile
Motown Historical Museum..............O-18 relocation or closure.
10 M
S O U T H F I E L D
18
18
MADI SON
HEI G HTS
Shopping Areas
9 Mile
r
17
17
Main
10th Precinct.....................................L-15
12th Precinct......................................I-15
Eastern District.................................K-24
Central District.................................O-20
Southwestern District.......................S-18
6th Precinct temp. 8th Precinct.........I-20
16
16
10
Farmington
JJ
B EV ER LY HIL L S
10 Mile
ive
II
15
15
Crooks
Detroit Police Districts
5
H
H
Adams/Butzel..................................L-13
Butzel Family Center.......................P-24
Clemente.........................................R-19
Coleman A. Young
Community Center........................P-22
Considine.........................................M-19
Crowell...............................................K-7
ile
Delray...............................................U-1613 M
Heilmann..........................................H-26
Joseph Walker Williams...................N-18
Kemeny............................................V-14
Lenox...............................................O-27
Lipke..................................................I-22
Northwest Activities Center...............J-13
Patton...............................................S-15
Farewell...........................................H-20
Belle Isle..........................................Q-24 12 Mile
Coolidge
dR
14
14
CLAWSON
Greenfield
an
13
13
Southfield
Gr
12
12
ile
14 M
Recreation
Centers
Evergreen
G FARMINGTON
G
11
11
BIRMINGHAM
Lahser
Orchard Lake
FF
10
10
BINGHAM
FARMS
FRANKLIN
FARMINGTON HILLS
99
New Detroit Science Center............Q-19 Redford Plaza....................................O-6
Pewabic Pottery...............................O-25 Riverbend Plaza...............................N-27
Tuskegee Airmen National Museum.U-17
International Gospel Music Hall
of Fame & Museum......................K-11
Youthville Detroit..............................O-20
1
Chaney Library................................L-11
Chase Library...................................I-10
Conely Library..................................R-16
Detroit Public Library - Main............O-19
Douglass Library..............................Q-19
Duffield Library.................................O-18
Edison Library..................................O-10
Elmwood Park Library......................Q-22
Franklin Library.................................I-25
Hamtramck Public Library................L-20
Harper Woods Library.......................I-28
Hubbard Library...............................K-13
Islamic Library of Dearborn..............P-12
24
Jefferson Library...............................K-28
Knapp Library...................................J-20
Lincoln Library..................................I-18
Monteith Library...............................M-27
Parkman Library...............................L-16
Redford Library..................................K-8
Richard Library................................O-15
River Rouge Public Library..............V-16
Royal Oak Township Library............H-14
Skillman Branch...............................Q-22
Sherwood Forest Library..................I-15
Wilder Library....................................I-22
Telegraph
EE
Inkster
DD
Orchard Lake
CC
Middlebelt
BB
Finney..............................................L-27
Golightly Career & Tech Center.....N-27
Detroit City Airport............................K-23 Henry Ford........................................H-9
Kettering..........................................M-23
King, M.L..........................................P-23
Amtrak
14 Mile Mumford...........................................J-13
Northwestern...................................O-17
Amtrak Station.................................S-11 Osborn..............................................I-23
Amtrak Station.................................N-19 Pershing...........................................I-20
Amtrak Station..................................T-9 Randolph Technical Center...............J-12
Renaissance....................................J-12
10Southeastern....................................N-25
Colleges
Southwestern...................................T-17
Trombly Alternative High School......M-23
Detroit College of Business..............R-13 Western............................................R-18
Henry Ford Community College.......R-9
NoAlt. Ed...............P-17
13 MileWestside Academy
Marygrove College...........................K-14
rth
University of Detroit Mercy...............K-15
w
University of Michigan - Dearborn......S-9
Hospitalses
te
WCCCD (Northwest Campus)............J-9
rn
WCCCD (Eastern Campus).............L-25 Children’s Hospital of Michigan.......O-20
Hw
Wayne State University....................O-19 Detroit Receiving Hospital...............O-20
y
College for Creative Studies............O-20 Detroit Riverview Hospital................O-24
Harper Hospital................................O-20
Henry Ford Hospital.........................O-18
le
Mi
12
Detroit High Schools
Hutzel Womens Hospital..................P-20
Karmanos.........................................P-20
Barsamian Preparatory Center........N-19 Kingswood Hospital.........................H-13
Breithaupt696
Vocational Tech Center..O-12 Oakwood Hospital............................U-10
Cass Technical High School............Q-20 Providence Hospital.........................G-11
Central.............................................M-17 Sinai-Grace Hospital........................J-12
Cody................................................O-10 St. John Hospital & Medical Center..J-29
Communication and Media Arts......L-11 VA Hospital......................................P-20
Crockett High School........................L-22
Crockett Career & Tech Center....P-21
11 Mile
Davis Aerospace Tech.....................L-23
Libraries
Denby..............................................I-26
Detroit City High School..................L-16 Henry Ford Contennial Library.......S-11
Detroit International Academy..........M-19 Esper Branch Library.......................Q-13
Detroit School of Arts.......................P-20 Bowen Library..................................S-17
Douglass Academy..........................O-19 Campbell Library..............................T-16
Ferguson Academy..........................Q-18 Chandler Park Library......................L-25
88
Gra
ti
Airports
77
oss
Maple
AA KEY TO POINTS OF INTEREST
66
Gr
55
Malden
44
Matchette
33
Roches
ter
22
Farmington
XX
11
75
Goddard
Goddard
WYANDOTTE
Dedicated Employees