HUMS SERVICE - AgustaWestland
Transcription
HUMS SERVICE - AgustaWestland
HUMS SERVICE DESCRIPTION AgustaWestland Customer Support & Services is dedicated to developing and delivering flexible support solutions that meet the full range of Customer requirements and surpassing Customer expectations. The AgustaWestland HUMS Services are ideal for all types of Customers, and provide two choices in HUMS support. For either the larger operator, willing to investment in an HUMS infrastructure using an their own in-house analyst, or for the smaller operator who would like to use the AW HUMS Analysis Team to perform data interpretation. The AgustaWestland Services incorporate the most advanced technology in data analysis by using diagnostic models like AAD (Advanced Anomaly detection) and AVDM (Advanced Vibration Data Mining) to improve diagnostic capability and reduce analyst work load. Features • No infrastructure costs. • 24/7 connectivity to the secure AgustaWestland secure servers. • Zero IT footprint for the user – no need to procure and maintain expensive bespoke IT software for HUMS ground processing. • Reduction in Labor costs. Our HUMS data experts work with your team of expert. • Data is securely stored and managed by AW. Data ownership is never compromised Small and large fleet customer can expect a significant cost saving in adopting HUMS Services, in terms of unscheduled AOG reduced time and Hardware and Software management. agustawestland.com HUMS SERVICE BENEFITS There are considerable operational and financial benefits associated with engagement of AgustaWestland HUMS Services: No Infrastructure required Utilizing the improvements in web technologies and cloud computing organizations can use their existing IT infrastructure over a secure AgustaWestland portal. Utilization of AgustaWestland HUMS specialist The services provides HUMS support utilizing years of experience available in AgustaWestland. The HUMS Analyst can review and analyze customer data, alerting users of potential issues and recommend and schedule additional maintenance to improve reliability and safety. No Need for expensive HUMS specialist in house The training of personnel is time consuming and expensive with considerable HUMS expertise invested into a small number of indispensable worker. The expense and dependency is remove with the use of the AW specialists trough HUMS services. No overhead for system and database administration The AgustaWestland HUMS services remove the need for specialist server, applications, databases and hardware environments by providing a secure cloud solution that is managed as part of the services by AgustaWestland IT personnel. Customer Site Access Aircraft Debrief • No resident data experts needed • 24/7 from any secure web connection • Zero IT footprint • One step data upload • Instant data feedback • Critical warnings supplied Data Security and Backup The Services are delivered through an AW secure portals. Services are secure and comply with company and military standards. The customer backup data follow the same standards as all other critical company data assets. Training AgustaWestland dedicated HUMS training, ensures the system is utilized correctly and we can train your in-house analyst to perform data analysis. HUMS Services integration Our HUMS services are integrated within the range of AgustaWestland web solution including the Leonardo Customer portal and our online manuals. Customer can log into the AgustaWestland portal to review HUMS data, request and receive technical support, and navigate between the helicopters manuals. For additional information please contact hums.mbx@agustawestland. com or your Customer Support Management team. AgustaWestland is listening to its Customers. It is committed to continuously improving its range of services offering and developing new solutions that meet Customer’s needs. Secure Data Storage Secure Web Portal HUMS Analysis Secure Server Data and server options to suit client AgustaWestland secure data store on client side Secure Cloud AgustaWestland Expert Data Analysis • Access to HUMS data experts • Fleet analysis performed • Trend Analysis • Issue resolution service available • No client side software • Simple, secure data transfer & storage • Maintain full access to your data • Maintenance improvements • Component Life improvement AgustaWestland has the right to modify any data contained herein at any time. The information and figures contained in this document are not binding and do not constitute any offer or agreement with AgustaWestland. They cannot be used, disseminated or reproduced without the prior written consent of AgustaWestland.