Administrator Role – Bristol

Administrator Role – Bristol
Posted:
13/04/15
Type:
Permanent
Salary:
Competitive
Location(s):
Bristol
Closing date:
Being one of the first indoor trampoline park of its kind in the UK, we are looking for enthusiastic people to
reflect our excitement for this new type of extreme leisure/sport activity. Ultimately, it will be the staff who
will be important ambassadors for the AirHop brand, and we will work hard to ensure we have people on the
team who can provide the best possible experience to everyone who comes to visit our trampoline park.
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Purpose of the Administrator role: You will be reporting directly to the General Manager and
supporting the management team. This will be a varied and very busy role where you will be
expected to manage all administration on site and adhere to tight deadlines.
Key responsibilities of the Administrative role include:
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To oversee the Support Management of the Club acting as a Support manager as and when
required
Carrying out administrative duties, using systems and processes relevant to the organisation
Responding to enquiries and requests for information from other organisations and members of
the public
To undertake necessary stock takes each week to enable efficient stock ordering
Stock on a weekly and/or ad-hoc basis in accordance with the figures that arise during stock take
To liaise with the Party Supervisor to ensure that all pizza requests are correct and sent efficiently
and punctually to Domino’s, and to ensure that all party reports are correct and completed by
deadline.
To cover the Administration of the Party Supervisor when he/she is absent
To report any issues with the booking system to the support team and ensure that all
management are aware of these issues
Ensuring administrative systems, processes and databases are efficient and well managed
To deal with complaints in a professional and non-officious manner
To carry out any other related or reasonable tasks as required by management for the smooth
operation of the park and to work in conjunction with the management on all related matters
Help to maintain a good working environment within the office and good working relationships
with all other members of staff
Attend meetings and training sessions as and when required
Our successful Administrator will have:
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Previous experience in an administrative role within a versatile environment
Preferable experience with MS office packages
Customer Service experience
A clear CRB check
This is a full time position that will require flexibility to meet the needs of the business. Shift times
vary to suit club opening times, as well as bank holidays.