2014-2015 HSAP TIDE User Guide

Transcription

2014-2015 HSAP TIDE User Guide
Hawai‘i Statewide Assessment Program:
Hawai‘i State Smarter Balanced, HSA Science Assessments,
HSA Alternate Assessments, and End-of-Course Exams
TIDE User Guide
Published May 21, 2015
2014–2015
Prepared by the American Institutes for Research®
Table of Contents
Overview of the Test Information Distribution Engine .........................................................................................7
Additional Resources .............................................................................................................................. 7
Computer and System Requirements ..................................................................................................... 7
About Microsoft Excel Files..................................................................................................................... 7
Introduction to This User Guide..............................................................................................................................8
Understanding the User Guide ............................................................................................................... 8
Section I. Accessing TIDE .......................................................................................................................................9
Accessing TIDE: First-Time Users ............................................................................................................ 9
Logging into TIDE: Post-Account Activation ......................................................................................... 12
Resetting Your Password .................................................................................................................. 12
Switching Between HSAP Systems........................................................................................................ 13
Section II: Understanding the TIDE Interface ..................................................................................................... 14
Home Page ............................................................................................................................................ 14
TIDE Banner........................................................................................................................................... 15
TIDE Tabs ........................................................................................................................................... 15
Changing the Selected School/Test Administration ......................................................................... 15
My Account ....................................................................................................................................... 16
Updating Your Password............................................................................................................... 16
Section III. TIDE Tasks .......................................................................................................................................... 18
Task: Verify Contact Information .......................................................................................................... 20
Task Group: Student Information ......................................................................................................... 21
Task: View/Edit Students .................................................................................................................. 22
Searching for Student Records ..................................................................................................... 22
Advanced Search Options (New) .............................................................................................. 23
Understanding the Search Results Table ...................................................................................... 23
Sorting Search Results............................................................................................................... 24
Printing PreID Labels ..................................................................................................................... 24
Exporting Student Records (Updated) .......................................................................................... 26
Export All Records ..................................................................................................................... 26
Export Selected Records ........................................................................................................... 26
Viewing a Student’s Complete Record (Including Assessment Attributes) .................................. 27
About Assessment Attributes ................................................................................................... 27
Test Attribute and Accommodation Descriptions .................................................................... 28
View Courtesy Tested Students ........................................................................................................ 31
Searching for Student Records ..................................................................................................... 31
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View Grade 31 Students ................................................................................................................... 32
Searching for Student Records ..................................................................................................... 32
Task Group: Manage Users ................................................................................................................... 33
Task: View/Edit Users ....................................................................................................................... 34
Searching for User Records ........................................................................................................... 34
Understanding the Search Results Table .................................................................................. 35
Sorting Search Results............................................................................................................... 35
Exporting User Records (Updated) ............................................................................................... 35
Export All Records ..................................................................................................................... 35
Export Selected Records ........................................................................................................... 36
Deleting Users ............................................................................................................................... 36
Viewing and Editing User Details .................................................................................................. 37
Task: Add User .................................................................................................................................. 38
Task: Upload Users............................................................................................................................ 39
Download the Template (Create User Upload File)...................................................................... 39
User File Requirements................................................................................................................. 40
Adding or Editing User Information .......................................................................................... 40
Adding Users to Multiple Complexes or Schools ...................................................................... 41
Updating or Correcting Previously Uploaded User Information .............................................. 41
Uploading the User File................................................................................................................. 42
Task Group: Test Impropriety ............................................................................................................... 44
Available Test Improprieties by Test Result Status .......................................................................... 46
Task: Create Test Impropriety........................................................................................................... 46
Task: View Test Impropriety ............................................................................................................. 49
Export Search Data to Microsoft Excel ......................................................................................... 51
Upload Test Impropriety ................................................................................................................... 52
Download the Template (Create Test Impropriety File)................................................................... 52
Test Impropriety Upload File Requirements ................................................................................ 53
Adding or Editing Test Impropriety Information .......................................................................... 53
Uploading the Test Impropriety File ................................................................................................. 54
Test Impropriety Definitions ......................................................................................................... 56
Test Statuses ............................................................................................................................. 57
Task Group: Rosters .............................................................................................................................. 58
Task: Manage Rosters ....................................................................................................................... 58
Creating rosters............................................................................................................................. 58
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Modifying rosters .......................................................................................................................... 60
Deleting rosters............................................................................................................................. 61
Printing rosters.............................................................................................................................. 61
Task: Upload Roster .......................................................................................................................... 62
Download the Template (Create Upload Roster File)....................................................................... 62
Upload Roster File Requirements ................................................................................................. 62
Adding or Editing Roster Upload Information .............................................................................. 63
Uploading the Roster File.................................................................................................................. 64
Task Group: Working with Special Codes ............................................................................................. 66
Overview of Special Codes ............................................................................................................ 66
Retrieving Special Codes ............................................................................................................... 67
Task: Download Forms .......................................................................................................................... 68
Task Group: PT Classroom Activities..................................................................................................... 69
Reviewing Classroom Activities ........................................................................................................ 69
Modifying Classroom Activities......................................................................................................... 70
Appendix A. User Support .................................................................................................................................... 71
Appendix B. Complex Area IDs ............................................................................................................................ 72
Appendix C. Opening a CSV File in Excel ........................................................................................................... 73
Appendix D. Common Errors with File Uploads ................................................................................................ 74
Appendix E. Change Log ...................................................................................................................................... 76
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Table of Contents
Figure 1. Single Sign On Login Page ............................................................................................................ 9
Figure 2. Password Reset Screen .............................................................................................................. 10
Figure 3. Password Reset Options Screen ................................................................................................ 10
Figure 4. User Cards on Portal .................................................................................................................. 12
Figure 5. TIDE Card on Portal .................................................................................................................... 12
Figure 6. Single Sign On Login Page .......................................................................................................... 12
Figure 7. System Navigation Drop-Down Menu ....................................................................................... 13
Figure 8. Sample Home Page for Test Coordinators................................................................................. 14
Figure 9. Sample TIDE Banner ................................................................................................................... 15
Figure 10. Change Institution/Test Administration Window.................................................................... 16
Figure 11. My Account Window ............................................................................................................... 16
Figure 12. Verify Contact Information Task .............................................................................................. 20
Figure 13. View/Edit Students Task .......................................................................................................... 22
Figure 14. Advanced Search Options ........................................................................................................ 23
Figure 15. Sample PreID Label .................................................................................................................. 24
Figure 16. Menu from the PreID Labels button ........................................................................................ 25
Figure 17. Label Template (partial view) .................................................................................................. 25
Figure 18. Export Options ......................................................................................................................... 26
Figure 19. View Courtesy Tested Students Task ....................................................................................... 31
Figure 20. View Grade 31 Students Task .................................................................................................. 32
Figure 21. View/Edit Users Task ............................................................................................................... 34
Figure 22. Export Options ......................................................................................................................... 35
Figure 23. Edit User Page .......................................................................................................................... 37
Figure 24. Add User Task .......................................................................................................................... 38
Figure 25. Upload Users Task .................................................................................................................... 39
Figure 26. Upload User Template ............................................................................................................. 40
Figure 27. Sample User File for User Added to Multiple Schools ............................................................. 41
Figure 28. Upload User File, Step 1: Locate File ....................................................................................... 42
Figure 29. Upload User File, Step 2: Preview Records .............................................................................. 42
Figure 30. Upload User File, Step 4: Confirmation ................................................................................... 43
Figure 31. Create Test Impropriety Task................................................................................................... 47
Figure 32. View Test Impropriety Task ..................................................................................................... 49
Figure 33. Upload Test Impropriety Task.................................................................................................. 52
Figure 34. Test Impropriety Template File................................................................................................ 53
Figure 35. Upload Test Impropriety File, Step 1: Locate File .................................................................... 54
Figure 36. Upload Test Impropriety File, Step 2: Preview Records .......................................................... 54
Figure 37. Upload Test Impropriety File, Step 4: Confirmation ................................................................ 55
Figure 38. Manage Rosters Task ............................................................................................................... 58
Figure 39. Example Roster ........................................................................................................................ 59
Figure 40. Printer-Friendly Version of Roster ........................................................................................... 61
Figure 41. Upload Roster File Task............................................................................................................ 62
Figure 42. Upload Roster File Template ................................................................................................... 63
Figure 43. Upload Roster File, Step 1: Locate File .................................................................................... 64
Figure 44. Upload Roster File, Step 2: Preview Records ........................................................................... 64
Figure 45. Upload Roster File, Step 4: Confirmation ................................................................................ 65
Figure 46. Fields in the Page .................................................................................................................... 67
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Figure 47. Retrieved Students and Special Codes .................................................................................... 67
Figure 48. Download Forms Task .............................................................................................................. 68
Figure 49. Fields in the View Classroom Activities page ........................................................................... 69
Figure 50. Retrieved Classroom Activities ................................................................................................ 69
Figure 51. Sample Record Error Messages ............................................................................................... 74
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Overview of the Test Information Distribution Engine
The Test Information Distribution Engine (TIDE) system manages online users; student information,
including accommodations; test incident reports via the "Test Improprieties" tab; and downloadable
parent letters and forms related to the assessments. TIDE uses a role-specific design by test
administration to restrict access to certain tools and applications based on the user’s designated role
and selected administration.
The TIDE system is also your first step to accessing the other HSAP systems and applications.
Additional Resources
This user guide does not provide information on Hawai‘i Statewide Assessment Program (HSAP)
policies and procedures, or how to use the other HSAP applications. Resources for other HSAP
applications, as well as general resources about the Smarter Balanced Assessments, HSA Science
Assessments, HSA-Alt Assessments, and the EOC Exams are available on the HSAP portal at
www.alohahsap.org.
Computer and System Requirements
This user guide does not provide information on computer or software requirements for TIDE or other
HSAP systems. This information is provided in the Technology Requirements document, also available
on the HSAP portal.
About Microsoft Excel Files
TIDE allows authorized users to export/download files in one of two formats: .csv and .xlsx. The file
format you select will depend on what version of Excel you are using.
Comma-separated values (.csv):
If you have Excel 2003 or earlier, AIR recommends that you download exported records in .csv format.
These files do not automatically preserve leading zeros (numbers that begin with at least one zero, e.g.,
“0001234”). Therefore, to ensure that student data, especially State Student Identification numbers
(SSIDs), appear in Excel correctly when using the .csv file, follow the instructions in this document’s
appendix, Opening a CSV File in Excel.
Excel:
Microsoft Excel 2007 or newer opens .xlsx files while automatically preserving leading zeros. You must
use these versions of Excel to open these files correctly. These files cannot be opened using an earlier
version of Excel.
Introduction to This User Guide
This user guide supports users who manage testing for students participating in the Hawai‘i Statewide
Assessment Program. This introduction describes the contents of this document and includes a key for
identifying icons and elements found in this guide.
Understanding the User Guide
This user guide provides information about all tasks available to authorized complex area and school
personnel. Each section and appendix begins on a new page, which allows for easy printing.
•
Section I, Accessing TIDE, includes instructions for accessing TIDE for the first time and
activating your account, as well as logging in after your account has been activated.
•
Section II, Understanding the TIDE Interface, provides an overview of the TIDE design and
available features.
•
Section III, TIDE Tasks, includes an in-depth overview of the tasks, features and functions
available in TIDE. Tasks, features and functions apply to all administrations, except where
noted. The information presented in those sections will apply only to the specified
administration(s).
•
The appendices provide additional information, including descriptions of user roles,
instructions on opening a CSV file in Excel, and common errors that occur when uploading files.
Table 1. Key Icons and Elements
Icon
Description
Warning: This symbol accompanies important information regarding actions that may cause errors.
Caution: This symbol accompanies important information regarding a task.
Note: This symbol accompanies helpful information or reminders.
Text that appears in shaded boxes provides instructions relevant to the task described:
[Text]
•
Numbered (ordered) lists provide step-by-step instructions.
•
Bulleted lists provide instructions that do not need to be performed in a specific order.
Text in brackets is used to indicate a link or button that is clickable.
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Section I. Accessing TIDE
This section contains information on how to activate a new TIDE account, how to log in after accessing
TIDE for the first time, and how to reset a forgotten password.
Do not share your login information with anyone not authorized to access TIDE. TIDE provides
access to student information, which must be protected in accordance with federal privacy laws.
Accessing TIDE: First-Time Users
Users who have been newly added to TIDE will receive an automated email. This email contains the
following information:
•
Your welcome to TIDE
•
Your user role
•
The HSAP systems you have access to (e.g., TIDE, the TA Live Site, the Online Reporting System)
•
A secure, temporary, one-time only link. This link expires three days after the email was sent.
You must click the secure link in the email to access the Single Sign On Login page and activate your
account. Once you have logged in with your temporary password, you will need to set up a new
password and provide an answer to a security question before you can access TIDE.
Figure 1. Single Sign On Login Page
To login with your temporary password:
1. On the Single Sign On Login page (see Figure 1), enter your username and temporary password.
2. Click [Secure Login]. You will be directed to the Reset Password screen (see Figure 2) where you
will need to reset your password.
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Figure 2. Password Reset Screen
To reset your password:
1. In the Old Password field, enter your temporary password.
2. In the New Password and Confirm New Password fields, enter your new password. The password
must:
•
be eight (8) characters long,
•
have three of the following: one lowercase alphabetic character, one uppercase alphabetic
character, one number, and one special character, and
•
not be the same as your current or previous password.
3. Click [Submit]. You will be directed to the Select a Security Question screen where you will need
to set up a security question and answer.
Figure 3. Password Reset Options Screen
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To set up your security question and answer:
1. From the questions listed on the Select a Security Question screen, select a security question by
checking the checkbox next to the question.
2. Provide your answer to the security question in the corresponding text box provided.
3. Click [Save]. You will be directed to the HSAP Portal from where you can access the required assessment
and system.
Alert: Important Information Regarding Your Passwords
If you are a user who has recently been added to TIDE, you should have received an e-mail
from [email protected] that contains a temporary password and a link to sign in to the
HSAP systems. You must log in with your temporary password within three days of receiving
the email in order to activate your account. The temporary password is valid for three (3) days.
You will be prompted to update your password and select and answer a security question.
Did your first temporary password expire?
If you did not log in within three days of receiving the first password email and activate your
account, you must contact the HSAP Help Desk. You can only reset your password after you
have selected a security question and answer. The HSAP Help Desk will send you a new
email with a different temporary password. You MUST log in within three days to activate your
account.
Did you forget your password?
If you forgot your password, you can reset it. Click the [Forgot Your Password?] button on
the Single Sign On page and then enter your email address into the Email Address field. You
will receive another email containing a new temporary password, which also expires in three
days. (It may take up to 10 minutes to receive the new email.)
Did you not receive an email containing a temporary password?
Emails from Single Sign On come from [email protected]. Check your spam folder to
make sure your email provider did not categorize it as “junk” mail. If you still do not have an
email, contact your Test Coordinator to make sure you were added to TIDE. Only users who
have been added to TIDE will receive an account email with a temporary password.
Additional Help
If you are unable to log in, contact the HSAP Help Desk for assistance. You must provide your
name and e-mail address. Contact information is available in Appendix A. User Support.
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Logging into TIDE: Post-Account Activation
To log into TIDE, you must have an authorized username and password. If you have not yet received
your login information, contact your Test Coordinator because this person will need to add you to TIDE.
Do NOT share your login information with anyone not authorized to access TIDE. TIDE provides
access to student information, which must be protected in accordance with federal privacy laws.
1. Open your web browser and navigate to the HSAP
portal (www.alohahsap.org).
Figure 4. User Cards on Portal
2. Click the Smarter Balanced, HSA Science, HSA-Alt,
or EOC Exams button.
3. Click either [Teachers] or [Test
Coordinators/Administrators] to access TIDE and
other applications.
4. Click the [Test Information Distribution Engine
(TIDE)] button. You will be directed to the Single
Sign On (SSO) page.
Figure 5. TIDE Card on Portal
SSO allows you to log into the HSAP systems
provided by AIR. After you log in, you can switch
between systems without having to log in and out
of each system.
5. Type your username and password in the
respective text boxes and click [Secure Login]. You
will be directed to the TIDE Home page.
Figure 6. Single Sign On Login Page
6. If you are a user with multiple roles or are
associated with more than one school, you will be
prompted to select the complex area and/or
school and corresponding user role.
Resetting Your Password
If your account was locked or if you forgot your password, click the [Forgot Your Password?] link on
the login page. You will need to provide your username (email address) that is on file in TIDE. Next, you
are prompted to answer your security question. You will receive an automated email that contains a
secure, temporary link, just like the email you received when you were first added to TIDE. Click the
secure link to modify your password and to submit your answer to your security question.
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Switching Between HSAP Systems
SSO is designed to ease the login process and simplify navigation between the HSAP systems. SSO
integrates the following:
•
Test Information Distribution Engine
•
TA Training Site
•
TA Live Site
•
Online Reporting System
Reminder: Access to these systems and their features is dependent on your user role.
The top left corner of your browser contains a drop-down menu listing the above applications. From
the drop-down menu, select the application you want to switch to. You will be directed to the main
page for that application and will not have to log in again.
Figure 7. System Navigation Drop-Down Menu
Warning: Although navigating to another system is easy, it is important to understand how the
system operates in order to avoid unintended consequences of switching systems.
If you are using the TA Live Site or TA Training Site and you navigate away from it, your session
will stop and all students in the session will be logged out. You cannot resume your session. You
will have to create a new session, and your students will have to log in again to resume testing.
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Section II: Understanding the TIDE Interface
Home Page
The first screen you will see after you log in is the TIDE Home page. Your user role is displayed on the
screen in the top right corner, next to your name.
The Home page allows you to view the available tasks based on your user role and the selected
administration. Refer to the TIDE Tasks table on page 15 for information regarding what each user role
can access within TIDE.
Figure 8. Sample Home Page for Test Coordinators
Caution: Loss of Data Working with TIDE in more than one tab or browser window
may result in changes in one tab overwriting changes made in another tab. Do not
have more than one TIDE browser tab or window open at one time.
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TIDE Banner
The TIDE banner, which includes the tabs, is visible at all times and also contains specific links and
features.
Figure 9. Sample TIDE Banner
The upper right corner displays the following information and links:
•
Your name (User) and user role (Role).
•
[My Account]—Click to view and/or update your contact information and change your
password.
•
[Contact Us]—Click to view HSAP Help Desk contact information.
•
[Log Out]—Click to log out of the site.
•
[Help]—Click to view and download this TIDE User Guide.
Your complex area/school name and selected test administration are also visible in the upper right
corner of the screen.
TIDE Tabs
The TIDE interface uses tabs, which resemble file folders, as the primary means of navigating between
tasks. Some tasks in the TIDE interface contain multiple sub-tasks, as displayed below.
TIDE is automatically configured to show only the tasks and subtasks that are available to you based on
your user role. The above image is representative for Test Coordinators.
•
Tasks that are grayed out cannot be accessed until they become active.
•
Tasks with a lock icon may be viewed, but changes cannot be made on those pages.
Changing the Selected School/Test Administration
This feature allows you to view information for another school and/or test administration without
logging out and then logging back in again.
Note: Depending on your user role, this feature may not be available. User accounts with
only one associated institution will not be able to change schools.
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Figure 10. Change Institution/Test Administration Window
1. Click the [Change Institution/Test Administration] button.
2. Select a test administration.
3. Select a role type.
4. Confirm/select the complex area, complex, and institution.
5. Click [Submit].
My Account
This section contains your personal information. You can update your information in the editable
(white) text fields. You cannot update your role, email address, or trained user status. If your role or
email address needs to be changed, contact your Test Coordinator.
Figure 11. My Account Window
Note: If you are a Test Coordinator, you also need to update your information on the Contact Info
task page.
Updating Your Password
1. Enter your current password into the “Old Password” text box.
2. Enter your new password into the “New Password” text box.
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New passwords must be at least six characters long and contain at least one number.
3. Enter the new password again into the “New Password (again)” text box.
4. Click [Update].
If TIDE validates your new password, a message will appear saying that your account was successfully
updated. Password changes take effect immediately and apply to all HSAP systems.
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Section III. TIDE Tasks
TIDE allows authorized users to view and manage user and student information, as well as create and
view test impropriety cases, upload rosters, and download forms related to testing. Your user role
determines the tasks that you are able to access, and whether you are able to make changes. This
information is detailed Table 2 below.
Table 2. TIDE Tasks and User Role Access
Task Group
Tasks
CAS
CS
PR
TC
TA*
TAALT
TE


Contact Info
Verify Contact Information


Manage Users
Add Users




Edit Users


Upload Users





Set Accommodation Codes


Set Print Size


Set Background Color


Restrict testing in a specific subject

Enable EOC Exam eligibility by subject

Set TTS Designated Support for Smarter
Balanced ELA CAT items, ELA PT stimuli
and items, and Mathematics items










View Users
Student
Information

View student information


Set TTS Accommodation for Smarter
Balanced ELA CAT reading passages**
Disable TTS Universal Tool for HSA
Science and EOC Exams that is
preselected in TIDE for all students
Set Test Language (assign Hawaiian for
Grade 4 HLIP students)***
Select Braille as an accommodation^

Review Classroom Activity^^



Test
Create Cases
Impropriety^^^
View Cases


Upload Rosters Upload Class Rosters




Download
Forms
Download Forms







Reasons for
NonParticipation
Set Special Codes in Reasons for NonParticipation




* Only users with a role of Test Administrator (TA) can administer online assessments.
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** A Test Coordinator (TC) must submit a student’s Verification of Student Need Form for the Smarter Balanced
TTS accommodation for the ELA CAT reading passages to the Department of Education's Assessment Section
for review and approval or disapproval. TCs will also need to indicate if a student requires items in addition to
passages on the Verification of Student Need Form. TTS for items cannot be later added to TTS passages in
TIDE by a TC and must be added by a state-level user when TTS for passages is set.
***The Assessment Section will have each Hawaiian Language Immersion Program (HLIP) student’s language
preset to Hawaiian in the TIDE system with AIR’s assistance.
^ TCs must request the Braille accommodation for students by contacting the Assessment Section at 808-7334100. It will then be preset for approved students by the Assessment Section. TCs cannot set this
accommodation in TIDE.
^^ Only state-level users can edit classroom activity assignments. TCs must submit a Verification of Student Need
Form to the Assessment Section for classroom activity reassignment.
^^^ Only Test Coordinators can create or view requests for test resets, test invalidations, grace period
extensions, or the reopening of expired tests using this feature in TIDE. All other testing issues must be reported
to the HSAP Help Desk.
19
Task: Verify Contact Information
The Contact Information page allows Test Coordinators to verify and update their contact information
and the school shipping and mailing information for the current testing year. Required fields are
marked with an asterisk (*).
Note: If a school has no Test Coordinator, or a new Test Coordinator needs to be added, the principal
must add the Test Coordinator via the Add User task. All Test Coordinators added to TIDE will receive
online system email communications from AIR.
Figure 12. Verify Contact Information Task
On this page, Test Coordinators must:
1. Verify your contact information.
•
Verify your mailing address, phone number, and email address. A second email field is available
in case you wish to receive email communications at an alternate email address or to have
communications sent to a second person.
•
Communication regarding HSAP testing information is sent out via email; please ensure that the
email addresses entered are correct.
2. Verify the shipping information. Verify the school’s shipping address where printed test-related
materials will be delivered.
•
Your mailing and shipping addresses can be different.
•
Post Office (P.O.) boxes are not allowed in the shipping address because test materials are
shipped via UPS or another commercial carrier. Please enter the school’s street address.
3. When you have finished verifying and/or updating your contact information, click [Done].
If you made changes, but did not save them and you want to reset the information on this screen to the
original contact information, click [Reset].
20
Task Group: Student Information
The Student Information section allows users to complete the following
tasks:
View/Edit Students
View/Edit Courtesy Tested Students
View/Edit Grade 31 Students
This section of TIDE allows authorized users to view students within their complex area or school.
Users cannot add or delete students in the TIDE system. Student information is managed using data
automatically sent nightly from the Hawai‘i Department of Education to the American Institutes for
Research.
If student demographic information needs to be updated or students added or deleted, the school’s
staff member who is responsible for entering student information into the state’s system must enter
this information using the school’s regular procedures for updating student information. The records
will be updated in the TIDE system within 48–72 hours.
21
Task: View/Edit Students
The View Students page allows authorized users to search for students and view their demographic
information, including test accommodations. Users may only view information for students in their
school.
Test Coordinators and Test Administrators can edit students’ default test accommodations and
restrictions in TIDE. Any other settings must be updated by the Assessment Section.
CAUTION: Test settings in the TA Live Site. Changing a test setting in TIDE after the test
starts does not update the student’s test setting if the same test setting is available in the TA
Live Site. In this case, you must change the test setting in the TA Live Site.
Figure 13. View/Edit Students Task
Searching for Student Records
1. Verify or select a school and grade from the drop-down lists. (If you are affiliated with more than
one complex area or complex, you will first need to select a complex area or complex.)
2. Enter or select any search criteria you want to include.
•
To view all students in a complex area, select “All Schools” from the School drop-down list.
•
To view all students in your school, select “All Grades” from the Enrolled Grade drop-down list.
3. Click [Search]. The page will display the records associated with the school and grade you selected.
22
Advanced Search Options (New)
If your initial search results in a large number of student records, you may narrow your search to locate
specific students or groups of students more easily.
Figure 14. Advanced Search Options
1. Click [Add Search Criteria]. The section will expand to display the Search Fields drop-down list.
2. Select a search variable. (Depending on the variable you selected, a subject drop-down list may
appear. Select a subject.)
3. Select the value(s) you want to limit your search to. (For example, if you want to search only for
students with an HSA-Alt flag, then click the checkbox next to “Yes.” If you want to exclude a value,
make sure that value’s box is not checked.)
4. Click [Add Criteria]. The selected value(s) will appear above the “Add Search Criteria” text.
•
Note: To add another search variable (e.g., search for students who have both an HSA-Alt flag
and a second rater flag), repeat steps 2, 3, and 4.
5. Click [Search]. The page will display the records associated with the criteria you selected.
Understanding the Search Results Table
•
Each row contains the following information for each student: school Internal Retrieval Number
(IRN); SSID number; first name, last name, and middle name; gender; birth date; grade; and test
eligibility, with test names listed in the additional columns
•
Each row also contains a [View] button and a checkbox.
o The [View] button allows you to view the complete information for the selected student.
o The checkbox allows you to select individual students to export.
23
Sorting Search Results
By default, the search results table automatically sorts by last name in ascending order. However, all
columns in the table are sortable in both ascending (A–Z, 0–99) and descending (Z–A; 99–0) order.
•
To sort the table in ascending or descending order by a specific attribute, click on a column header
(e.g., First Name). The table will automatically sort by the selected attribute.
o An arrow will appear next to the selected attribute:
•

When the arrow is pointing up, the column is sorted in ascending order.

When the arrow is pointing down, the column is sorted in descending order.
To sort a selected column in the other direction (descending versus ascending), click the column
header again.
Printing PreID Labels
A PreID label is a label that you affix to a student’s testing materials, such as an answer booklet.
Referring to the example in Figure 15, the student’s name, SSID, and identifying bar code appear on
the label. The test administrator affixes this label to the student’s answer booklet.
Figure 15. Sample PreID Label
Complexes and schools can print labels for students not included in the original PreID upload for a
given administration, such as students who transferred to a school after the PreID upload.
This task requires the 5" × 2" label stock provided in your test materials shipment. You can print on
partially used label sheets. For example, if you have a sheet of labels that is missing the first two rows,
you can start printing on the third row.
TIDE generates the labels as a PDF file that you download with your browser and then print to your
printer.
To print PreID Labels:
1. Retrieve the students for whom you want to print labels by following the procedure in the section
Searching for Student Records.
24
2. Click the column headings to sort the retrieved students in the order you want the labels printed.
(For information about sorting, see Sorting Search Results.)
3. Do one of the following:
o Mark the checkboxes for the students you want to print.
o Mark the checkbox at the top of the table to print labels for all retrieved students.
4. Establish the start position for printing on the first page by doing the following:
a. Hover over the PreID Labels button, and click Download PreID Labels Template (see Figure 16).
Your browser downloads a PDF indicating the available start positions for printing (see
Figure 17).
Figure 16. Menu from the PreID Labels button
Figure 17. Label Template (partial view)
b. Using the downloaded template, identify the starting position. For example, 1 indicates the topleft corner of the label sheet, and 2 indicates the top-right corner.
c. Again hover over the PreID Labels button; from the Select start position drop-down list, select
the number you determined in step 4.b.
This start position applies only to the first page of labels. For all subsequent pages, the printing
starts in position 1, the top-left corner.
5. Hover over the PreID Labels button, and click Print PreID Labels.
Your browser downloads the generated PDF file.
25
Exporting Student Records (Updated)
You can export search results as a .csv file, which can be opened using
Microsoft Excel or a notepad application, or as an Excel .xslx file,
which must be opened using Excel 2007 or later.
Figure 18. Export Options
You can export all records or export selected records.
Reminder: Federal law (FERPA) prohibits the release of any
student’s personally identifiable information. Any saved files
or printouts containing student information must be securely
stored and then destroyed when no longer needed.
Export All Records
You can export a data file that contains all students from the search results table.
1. Hover over the [Export] tab and click either the [Export All to Excel] or [Export All to CSV] option.
A file dialog box will appear.
2. Save the file to the desired location on your computer and open the file using Microsoft Excel or a
compatible program (for .csv files).
Export Selected Records
You can export a data file that contains only selected (checked) students from the search results table.
1. Click the checkbox for each student whom you want to include in the file.
2. Hover over the [Export] tab and click either the [Export Selected Data to Excel] or [Export
Selected Data to CSV] option. A file dialog box will appear.
3. Save the file to the desired location on your computer and open the file using Microsoft Excel or a
compatible program (for .csv files).
26
Viewing a Student’s Complete Record (Including Assessment Attributes)
To view a student’s complete record, including all test settings, accommodations, test eligibility, and
restrictions, click the [View] button for that student. The View Student Details page will load.
About Assessment Attributes
All users can view students’ test attributes. Only Test Coordinators and Test Administrators can select
or edit certain test attributes or settings. Students’ demographic information, including the courtesy
testing flag, cannot be edited. Table 3 below provides an overview of all the sections on the View
Student Details page.
Attributes that are read only must be updated by the Assessment Section. Descriptions of each
assessment attribute and its requirements are in Table 4 on the next page.
All default accommodations and settings must be set in TIDE before students begin testing.
Table 3. Test Settings, Attributes, and Accommodations on the View Student Details Page
Attributes and Accommodations
Assessment Section
TC Can Edit
TA Can Edit
Language

Accommodation Codes



Color Choices



EOC Exam Eligibility


HSA-Alt Eligibility

Print on Request

Print Size


Suppress Score


Test Restrictions (Blocked Subjects)


Text-to-Speech
(Smarter Balanced ELA CAT, ELA PT, and
Mathematics Items; ELA PT stimuli, HSA
Science, and EOC Algebra I, Algebra II,
Biology I and U.S. History)


Text-to-Speech
(Smarter Balanced ELA CAT reading
passages)

27


Test Attribute and Accommodation Descriptions
Table 4 provides an overview of each accommodation. The default option for each attribute is in
boldface type.
Table 4. Test Attribute and Accommodation Descriptions
Test Attribute
Language
Options
English
Hawaiian
Braille
Accommodation
Codes
See HSAP Test
Administration
Manual (or see
Appendix)
Description
The default language for all assessments is English, unless a
student requires the Braille accommodation or is a grade 4 student
in the Hawaiian Immersion Language Program (HLIP).
•
Braille is available for the following assessments: Smarter
Balanced, HSA Science, and EOC Biology I.
•
The following assessments are translated into Hawaiian: Grade
4 HSA Science.
•
The Assessment Section will work with AIR to preset the
language for the Grade 4 HSA Science Assessment to
Hawaiian for students who are enrolled in HLIP.
•
When a grade 4 student enters or leaves HLIP during the
school year, the Test Coordinator must inform the Assessment
Section at 808-733-4100 of the change and provide the
student’s SSID. The student’s assessment language will be
updated in TIDE within 48 business hours.
•
About On-Screen Test Instructions: Students who will receive
the Hawaiian language version of the HSA Science
Assessment will see login instructions in English. This setting is
by default. Students who want to view these login instructions
in Hawaiian can select the option from the Settings screen. (A
cog wheel button is present at the top right corner of the login
page. Students can click this button to view login screen
settings.)
Accommodations must be set using the list of approved
accommodations for each ELL, IDEA-eligible, and Section 504
student. These accommodations must be provided to the Test
Coordinator by staff members responsible for the student’s
instructional program (Individualized Education Program [IEP] or
504 Plan).
•
Once accommodations are set in TIDE separately for each
subject test, they do not need to be set again for future test
sessions.
•
Test Administrators must verify that the accommodations
are being provided before approving students for
operational testing.
Information about accommodation codes is available in the HSAP
Test Administration Manual.
Color Choices
None
Yellow
This accommodation allows another color choice combination to be
selected. If a student requires a color choice accommodation, this
must be set for each subject test the student will take.
Blue
28
Test Attribute
EOC Exam
Eligibility
Options
Description
Unchecked (not
eligible)
Students who are eligible to take an End-of-Course Exam must have
the subject checked in TIDE in order to take the online assessment.
Checked
(eligible)
TIDE will load EOC Exam-eligible students prior to the beginning of
each test administration window (fall and spring windows only).
Refer to the EOC Exams portal for dates
(http://alohahsap.org/EOC/resources/?section=5).
Test Coordinators can update students’ EOC Exam eligibility prior to
and during the testing window.
HSA-Alt Eligibility
No (not eligible)
Yes (eligible)
Print on Request
None
Items
Items and Stimuli
Stimuli
Print Size
No default zoom
Level 1
Level 2
Level 3
Level 4
Test Coordinators must contact the Assessment Section at 808-7334100 to have the HSA-Alt eligibility status activated for a student in
TIDE.
This accommodation allows a student to request printing of test
items or stimuli (passages) or both, depending on what option is
selected.
The Verification of Student Need Form must be submitted to the
Assessment Section for approval so the option selected can be set
by their staff for each subject test before a student begins testing.
Students who require a large print size to be set as the default must
have this set in TIDE by the Test Coordinator or Test Administrator.
Students can still use the Zoom tool in the online assessment to
increase or decrease the size of text and images. All other students
may use the Zoom tool in the online assessment to increase or
decrease the size of text and images.
Five levels are available (default and four larger print sizes).
•
No default zoom applied (12 point font)
•
Level 1 (default x 1.4 ≈ 17 point font)
•
Level 2 (default x 1.75 ≈ 21 point font)
•
Level 3 (default x 2.3 ≈ 28 point font)
•
Level 4 (default x 2.9 ≈ 35 point font)
Students must have a documented organic eye impairment and be
receiving the services of a teacher for the visually impaired.
Suppress Score
Test Restrictions
(Blocked Subjects)
Display score to
student
By default, students see their test score when they complete and
submit their tests for scoring.
Do not display
score to student
A student’s score may be suppressed by the Test Coordinator or
Test Administrator if the staff members who provide services for the
student think that displaying the score will be upsetting.
Unchecked
(not blocked)
Students can be blocked from testing in a particular subject by the
Test Coordinator.
Checked
(blocked)
Note: Restricting a student from taking assessments in a subject
applies as long as the option is checked. To allow students to take
assessments in the restricted subject, the checkmark must be
removed.
29
Test Attribute
Text-to-Speech
(TTS)
Options
None
Instructions
Items
Stimuli
Description
TTS is a designated support only for Smarter Balanced ELA CAT
and PT items, ELA PT stimuli, and Mathematics items. TTS is an
accommodation only for Smarter Balanced ELA CAT reading
passages and must be set in TIDE before a student begins testing.
•
A Test Coordinator must submit a student’s Verification of
Student Need Form for the Smarter Balanced TTS
accommodation for only the ELA CAT reading passages to the
Department of Education's Assessment Section for review and
approval or disapproval. This form is Appendix O in the Smarter
Balanced Test Administration Manual. If the request is
approved, the Test Coordinator will be informed when the
student's access to this accommodation has been activated in
TIDE. A Test Coordinator is not required to submit a
Verification of Student Need Form for a student who will use
the Smarter Balanced TTS designated support only for the ELA
CAT and PT items, and Mathematics items.
For HSA Science, as well as EOC Algebra I, Algebra II, Biology I
and U.S. History, TTS for Instructions, Stimuli, and Items is enabled
for all students by default.
•
If a student should NOT have TTS for all three opportunities of
HSA Science, or one opportunity of EOC Algebra I, Algebra II,
Biology I or U.S. History, then a Test Coordinator must change
the TTS setting to None in TIDE before a student begins a test
session.
TTS is NOT available for the following assessments:
• Grades 4 HSA Science Assessment provided in the Hawaiian
language to HLIP students. These students may have readaloud accommodation approved by the Department of
Education's Assessment Section. Please refer to the HSAP
Test Administration Manual for guidelines.
•
Grades 3-5 Smarter Balanced ELA CAT reading passages
30
View Courtesy Tested Students
This task allows all users to view students associated with a school who have a “Courtesy Tested”
status. By default, courtesy-tested students are assigned an enrolled grade of “00.” Courtesy-tested
students cannot take assessments until they are assigned a valid tested grade.
Note: Students who have a courtesy-tested status are typically home schooled.
The tested grade for each courtesy-tested student must be set by the Assessment Section. Refer to the
HSAP Test Administration Manual for instructions on requesting a tested grade level for courtesytested students in your school.
Figure 19. View Courtesy Tested Students Task
Searching for Student Records
1. Verify or select a school and grade from the drop-down lists. (If you are affiliated with more than
one complex area, you will first need to select a complex area.)
2. Enter or select any search criteria you want to include.
•
To view all students in a complex area, select “All Schools” from the School drop-down list.
•
To view all students in your school, select “All Grades” from the Enrolled Grade drop-down list.
3. Click [Search]. The page will display the records associated with the school and grade you
selected.
31
View Grade 31 Students
This task allows all users to view students in a school who have a “Grade 31” status. By default, Grade
31 students are assigned an enrolled grade of “31.” These students cannot take assessments until they
are assigned a valid tested grade.
Note: Students who have a Grade 31 designation are special education students who receive
services at a school that is not the school where they are enrolled, and this is documented in his or
her IEP. This designation is typically given after a student completes a school’s highest enrolled
grade level (e.g., grade 5 or 6 for an elementary school or grade 7 or 8 for an intermediate/middle
school but continues to receive services at an elementary or intermediate/middle school where the
appropriate services can be provided. These students must take the tests for their enrolled grade
The enrolled grade for each Grade 31 student must be set in TIDE by the Assessment Section before
these students can be tested.
Figure 20. View Grade 31 Students Task
Searching for Student Records
1. Verify or select a school and grade from the drop-down lists. (If you are affiliated with more than
one complex area, you will first need to select a complex area.)
2. Enter or select any search criteria you want to include.
•
To view all students in a complex area, select “All Schools” from the School drop-down list.
•
To view all students in your school, select “All Grades” from the Enrolled Grade drop-down list.
3. Click [Search]. The page will display the records associated with the school and grade you
selected.
32
Task Group: Manage Users
The Manage Users section allows users to complete the following tasks:
View/Edit Users
Add User
Upload Users
This section of TIDE allows authorized users to add new users or modify existing users (either
individually or through a file upload process).
The following users can access the Manage Users tasks: Complex Area Superintendents, Complex Staff,
Principals, and Test Coordinators. Only Principals and Test Coordinators can add and edit information
for users who are below their role level (e.g., Test Administrator, Test Administrator – Alt, and Teacher
users).
33
Task: View/Edit Users
The View/Edit Users page allows you to search for users within your complex area and/or school who
are below your role level. For example, if you are a Test Coordinator, you can search for Test
Administrator, Test Administrator – Alt, or Teacher users, but not other Test Coordinators.
After you select and/or enter your search parameters, a table will be displayed listing the users who
match those parameters.
Figure 21. View/Edit Users Task
Searching for User Records
1. Select a role level.
2. Select or verify your complex area, complex, and/or school (you also have the option to select “all
schools”).
3. Enter a user’s first name, last name, phone number, and/or email address. You can also search for
users who have (or have not) completed the TA Certification Course (select Yes or No from the
Trained User drop-down list).
(Optional: Enter multiple variables to find a specific user or help narrow your search results.)
4. Click [Search]. The page will display the results that match your search criteria.
34
Understanding the Search Results Table
•
Each row contains information for each user, including role, complex area, complex, school,
first name, last name, phone number, email address, and certified/trained user status.
•
Each row also contains a [View] button and a checkbox.
o The [View] button allows you to view the complete information for the selected user
and update his or her information.
o The checkbox allows you to select individual users to delete or export.
Sorting Search Results
By default, the search results table automatically sorts by last name in ascending order. However, all
columns in the table are sortable in both ascending (A–Z, 0–99) and descending (Z–A; 99–0) order.
•
To sort the table in ascending or descending order by a specific attribute, click on a column header
(e.g., First Name). The table will automatically sort by the selected attribute.
o An arrow will appear next to the selected attribute:
•

When the arrow is pointing up, the column is sorted in ascending order.

When the arrow is pointing down, the column is sorted in descending order.
To sort a selected column in the other direction (descending versus ascending), click the column
header again.
Exporting User Records (Updated)
You can export search results as a .csv file, which can be opened using
Microsoft Excel or a notepad application, or as an Excel .xslx file,
which must be opened using Excel 2007 or later.
Figure 22. Export Options
You can export all records or export selected records.
Export All Records
You can export a data file that contains all users from the search results table.
1. Hover over the [Export] tab and click either the [Export All to Excel] or [Export All to CSV] option.
A file dialog box will appear.
2. Save the file to the desired location on your computer and open the file using Microsoft Excel or a
compatible program (for .csv files).
35
Export Selected Records
You can export a data file that contains only selected (checked) users from the search results table.
1. Click the checkbox for each user whom you want to include in the file.
2. Hover over the [Export] tab and click either the [Export Selected Data to Excel] or [Export
Selected Data to CSV] option. A file dialog box will appear.
3. Save the file to the desired location on your computer and open the file using Microsoft Excel or a
compatible program (for .csv files).
Deleting Users
You may also delete users.
1. Click the checkbox for each user in the search results table that you want to delete.
2. Click [Delete].
3. A pop-up window will appear asking you to verify that you want to delete the selected user(s).
4. Click [OK] to confirm that you want to delete the selected user(s).
Caution: This change takes effect immediately, and the deleted user(s) will no longer be
able to log into HSAP systems.
36
Viewing and Editing User Details
You can also view a single user’s information on one page. To do so, click [View] next to a user who
appears in the search results table. The Edit User page will load.
Principals and Test Coordinators may edit information for users below their level.
Figure 23. Edit User Page
You can update the user’s first name, last name, phone number, and employee ID. You cannot update
the user’s email address or certified/trained user status.
•
When you have finished updating the user’s information, click [Save].
•
To return to the search results listing, click [Go Back To Search Results].
Note: If you need to re-associate a user with a different complex area or school or modify the person’s
email address, you will need to delete the user and then re-add him or her. You may do this on an
individual basis by deleting the user and then re-adding him or her via the Add User page.
Alternatively, you can follow the process outlined in the Upload User section.
37
Task: Add User
The Add User page is used to add Test Coordinators (TC), Test Administrators (TA and TA-ALT), and
Teachers (TE) to the HSAP system. Adding users on this page does not require uploading a file.
•
Principals can add TC, TA, TA-ALT, and TE users within their school.
•
Test Coordinators can add TA, TA-ALT, and TE users within their school.
Figure 24. Add User Task
1. Verify or select the role level of the user you need to add. The complex area and school options
will automatically appear after you select a role.
2. Verify or select the complex area, complex, and school with which the user is associated.
3. Enter the new user’s first name, last name, and email address. You may also enter a phone
number where the person can be reached. Ensure that the person’s email address is correct, as
you will be unable to simply edit it later.
4. Click [Add User].
The person will be added to TIDE and will also receive an automated email requiring him or her to
activate the account.
About the User Activation Process:
After you add a user to the system, that person will receive an email containing a secure URL (link).
This page will require the user to generate a password, and select a security question and answer (in
case he or she forgets the password). The user cannot access any other HSAP systems until the
password has been entered and the security question/answer selected.
Instructions on activating the new account are in the Activate User Account section in Section I of this
user guide.
38
Task: Upload Users
The Upload Users page allows you to upload a group of users to TIDE or to modify profiles for existing
users. TIDE accepts uploads of user information in either Excel 2007 (.xlsx) or CSV (ASCII) format. CSV
files can be opened and edited using spreadsheet applications such as Microsoft Excel or a notepad
application.
•
Principals can add and modify TC, TA, TA-ALT, and TE users within their school.
•
Test Coordinators can add and modify TA, TA-ALT, and TE users within their school.
Figure 25. Upload Users Task
Warnings:
•
You can only upload information for users who are below your role level and who are within your
complex area and/or school. You cannot upload information for users in a complex area or school
with which you are not associated.
•
If you upload a file that contains information for a user role, complex area or school number, or type
that you are not associated with, the upload process will fail
Download the Template (Create User Upload File)
We strongly encourage you to download the template file in the format that you need rather than
create the file from scratch. These templates already have the correctly formatted column headers.
Using the template will reduce the risk of errors and ensure that your file upload is successful.
1. Click either [Download Excel Template] or [Download CSV Template].
2. Save the file to the desired location on your computer.
3. Open the file using Microsoft Excel or a compatible spreadsheet program (for .csv files).
39
User File Requirements
Table 5 provides an overview of the required and optional fields and the acceptable values for each
field.
Caution: The user file undergoes validation tests after you upload it. If the entire file upload
fails, you must make changes to the original file on your computer and then re-upload the file.
If you receive errors or warnings for a few records, you can edit the file and re-upload it, or
you can proceed with the file upload and then add or edit information for individual users by
clicking either [Add Users] or [View/Edit Users].
Table 5. Upload User File Requirements
Column
Description
Complex Area
ID
This three-digit number identifies the Complex Area to which the user belongs.
See Appendix B for a list of Complex Area IDs.
Complex ID
This three-digit number identifies the Complex within the Complex Area to which the user
belongs.
School ID
The three-digit number for the school that the user belongs to. Your School ID is at the top right
corner of the TIDE banner, next to your school name.
First Name
The first name of the user you are adding, editing or deleting.
Last Name
The last name of the user you are adding, editing or deleting.
Email
The email address of the user you are adding, editing or deleting.
Role
The user role code (e.g., TC, TA, TA-ALT, or TE) assigned to the person you are adding,
editing, or deleting.
Phone
The user’s phone number. Enter this in xxx-xxx-xxxx format. An extension may also be added.
Employee ID
The eight-digit number associated with the teacher (TE user). This information allows teachers
to be associated to class rosters that are automatically created through a class file sent by the
state.
Action
Enter one of the following options:
Add: Add new user or edit existing user record.
Delete: Remove existing user record from the system.
Adding or Editing User Information
Do not change or move the column headers in the first row. You can expand the columns to better
read the headers and text that you will add. Data must be entered in each column as standard text.
(Any formatting such as boldface, italics, or highlighting will be lost during the upload.)
Figure 26. Upload User Template
1. Enter each user’s information in each row and respective column.
2. For each record, enter “ADD” as the action.
40
Adding Users to Multiple Complexes or Schools
To add users to more than one complex or school, follow the steps below.
Figure 27. Sample User File for User Added to Multiple Schools
1. Enter the user’s information on separate lines in the upload file—one line for each complex or
school association.
2. For each record, enter “ADD” as the action.
Note: When one user is added to multiple institutions in the same upload file, he or she will receive a
single email containing a single login and password. (Users who are added to multiple institutions in
more than one upload file will receive separate emails [one email per upload file].) In this event, the
most recent email contains the correct information to log in to TIDE and other HSAP systems
provided by AIR.
Updating or Correcting Previously Uploaded User Information
Email addresses are used to identify unique individuals in the system and can be corrected only by
deleting the incorrect record and adding a new, correct one. Complex area and school affiliations also
can only be changed by deleting the person’s current record and adding a new one.
To change a user’s email address or complex/school affiliation:
1. Enter the user’s current information with “DELETE” as the action. This will remove the
incorrect/outdated record from the system.
2. Enter the user’s new information in a separate row with “ADD” as the action and the corrected
email/affiliation entered in the user record.
To change any other user attributes, including name or phone number:
1. Upload a user file with the corrected information. Use “ADD” as the action.
Note: For users with multiple records in the system (the same email address is used for multiple
complex areas/institutions), use “ADD” as the action when uploading a new name or phone number.
This will update all records for the user. You do not need to update each individual record for that
user.
When you have finished updating or creating the file, save the file.
41
Uploading the User File
This section outlines the steps required to upload the user file. This process has four main steps: (1)
Upload File, (2) Preview File, (3) Validate File, and (4) Confirmation. This process allows you to confirm
that the correct file was uploaded and that it contains no errors.
Step 1: Upload File
Figure 28. Upload User File, Step 1: Locate File
1. Click [Browse] and navigate to the saved file on your computer.
2. Select the file and click [Open]. The file name will appear in the text box on the screen.
3. Click [OK], and then click [Upload File].
Step 2: Preview File
Figure 29. Upload User File, Step 2: Preview Records
1. Preview the file you selected to ensure that you uploaded the correct file. (Only a few records are
visible on this preview page.)
2. Click [Next] to begin the file validation process.
Caution: If your file is large (contains 2,000 records or more), uploading it may take a long time. Do
NOT cancel the upload and try again, because TIDE may have already begun processing some of the
records. If your file is too large to upload while you are online, TIDE will display a window that contains
your name and default email address. You will be prompted to enter your phone number and an
alternate email, if desired. When the file is processed, you will receive an email alerting you that you
can now view the records in TIDE.
Please be aware that if any records contained invalid data, those records were not added to TIDE.
42
Step 3: Validate File
If the upload was successful, the users’ information will
be displayed on the screen. You will be prompted to
review these records for any warnings and/or errors.
The “Your file was validated” message indicates that
the file was uploaded successfully and verified for any
errors. (The file has not yet been committed to TIDE.)
•
Files that contain records with errors will generate
an error message. Depending on the severity of the
error, either the entire file will fail or just the
records with errors will fail.
•
Records without errors will be automatically
accepted by the system.
Understanding Error Types
•
If your file will fail, note the error(s)
and the corresponding record
number(s). Click [Cancel]. Update your
file, and then restart the upload
process, beginning with Step 1: Upload
File.
•
If your file contains record errors,
these records will not be committed to
the TIDE. The records that passed
validation can be committed. You may
elect to fix the errors in your file and reupload it, or to add these records using
the [Add User] task.
•
If your file contains record
warnings, these records will be
committed. However, you are strongly
encouraged to review the associated
records. You may edit these records
using the [View/Edit Users] task.
Files with data not in the correct format as shown in the
template will generate error messages by row,
identifying the error(s) in the file.
The “Understanding Error Types” section in the next
column provides a brief explanation of the three
possible error types: fatal errors, record errors, and
record warnings.
Refer to Appendix D for information about common
errors.
If you have no errors and wish to proceed, click
[Commit File].
If problems exist for a single record and you
are unable to successfully upload that
record, please contact the HSAP Help Desk
for assistance.
Step 4: Confirmation
After you click [Commit File], the accepted records will be uploaded to TIDE. You will also receive a
confirmation message stating that your file was successfully submitted to the TIDE system.
Figure 30. Upload User File, Step 4: Confirmation
43
Task Group: Test Impropriety
The Test Impropriety section includes the following tasks:
Create Test Impropriety
View Test Impropriety
Upload Test Impropriety (New)
The Test Impropriety task group allows authorized users to submit and view requests regarding the
status of students’ tests. Only authorized users have explicit access to these tasks. Test Coordinators
can create and view test impropriety requests. Principals can view requests. All test impropriety
requests must be approved by the Assessment Section.
•
The Create Test Impropriety task is used to submit test change requests.
•
The View Test Impropriety task is used to view requests that have been created. Results can be
filtered based on the request type.
•
The Upload Test Impropriety task allows Test Coordinators to upload batch requests. (New!)
About Test Improprieties
Test Coordinators (TC) can submit requests to change the status of a student’s test for a specified
reason. (Refer to the “Testing Incidents” section in the HSAP Test Administration Manual for policies
related to changing a student’s test status.)
The Test Impropriety task is used to submit the following requests:
Table 6. Test Impropriety Request Types
Request Type
Description
Invalidate a Test
Invalidating a student’s test eliminates the test opportunity. The student loses that
test opportunity and does not receive a score. Invalidations are often requested due
to test improprieties; e.g., a TA sees two students discussing answers to questions
during a test session.
Reset a Test
Resetting a student’s test removes that test from the system and enables the
student to start a new test (without losing an opportunity). Scores associated with
this test are removed from the system.
A test opportunity reset is often requested due to an accommodation not being set
properly for that opportunity; e.g., a student realizes after starting his or her Biology I
EOC Exam that the required Braille accommodation was not set.
st
Only the most recent test opportunity may be reset. For example, Mary’s 1 HSA
nd
Science opportunity cannot be reset if she has already started her 2 HSA Science
opportunity.
44
Request Type
Description
Report Problem
with an Item
Alert the Hawai‘i Department of Education and AIR to a problem with an item.
Scenarios that warrant this request include:
•
A duplicate item in a test opportunity for a subject
•
The student believes that an item may not contain a correct answer or may
contain more than one correct answer
•
An item that references a stimulus or graphic that does not display
You must know the test’s Result ID and item number (for that student’s test). To
locate a student’s Result ID, you can generate a participation report in the Online
Reporting System’s Test Management Center (Plan and Manage Testing).
Re-open a Test
Re-open is for a test that has already been submitted or has expired.
•
A test may be reopened if a student started a test opportunity and became ill
and was unable to resume testing until after the testing opportunity expired.
The system will prevent an unsubmitted test from being re-opened if the student has
already started the subsequent opportunity for that subject.
Restore a test that
has been reset
Return a test from the “Reset” status to its prior status. This action can only be
performed on tests that have been “Reset”.
•
Grace Period
Extension (GPE)
A test opportunity can be restored if it was reset in error. For example, if a test
reset was incorrectly requested for an HSA Science test opportunity then that
HSA Science test opportunity can be restored to its previous status.
A Grace Period Extension (GPE) is used in instances where the system’s 20-minute
pause rule prevented a student from reviewing previously answered questions on a
test. Once applied, a GPE allows the student to review all previously answered
questions the next time he or she logs into the test. Loss of Internet access is often
the reason for requesting a Grace Period Extension.
Notes:
• A GPE can only be applied to currently paused tests. If a GPE request is
made the student’s test should be paused, and he or she should not be
allowed to continue answering further questions. An expired test that
includes some questions that have been previously answered by a student
will need to be reopened before a GPE may be applied. Tests that have
been completed and scored may not be given a GPE.
•
Once a GPE request is submitted via TIDE the student should not be
allowed to proceed to the next test opportunity (where applicable) until the
Test Coordinator has been notified of the Assessment Section’s decision
regarding the GPE request. For Smarter Balanced CAT and HSA Science, if
a student starts a wrong test opportunity by mistake, the student will have 45
calendar days to complete that test opportunity. Smarter Balanced
Performance Task items will need to be completed within 10 days. For EOC
Exams, the student will have until the close of the testing window to
complete that exam. HIDOE will not approve resetting an HSA Science
opportunity or an EOC exam for the student in this circumstance
•
The GPE applies only to the next time the student logs into that test. If a
student resumes testing and does not finish the test, and it is paused again
for a period of time longer than the pause rule allows (20 minutes), then the
student will NOT be able to review previously answered questions.
45
Available Test Improprieties by Test Result Status
Table 7 lists the valid combinations of test improprieties and test statuses. For example, you can
invalidate a test that is in one of the following statuses: approved, completed, denied, expired, paused,
reported, scored, or submitted.
Table 7. Available Test Improprieties by Test Result Status
Test Result
Status
Invalidations
Resets
Reopens

Approved
Report
Problem
with Item








Completed


Denied


Expired


Paused




Pending



Processing

















Reported



Restores



Review

Scored



Started
Submitted


Suspended

Invalidated



Grade Period
Extension


Task: Create Test Impropriety
This task allows you to submit a test change request for a student’s assessment. For all requests, you
must identify the specific student’s test.
Note: This task allows you to submit test change requests for students one at a time. You cannot
submit multiple requests at the same time. If you need to submit test change requests for multiple
students, you may use the new Upload Test Impropriety task.
Caution: Test change requests may be created via TIDE at any time; however, only requests
submitted in TIDE during the testing window will be accepted for accountability purposes.
46
Figure 31. Create Test Impropriety Task
Step 1.
Select a request type from the drop-down list. Options include:
Invalidate a test, Reset a test, Report problem with item, Re-open a test, Restore a test
that has been reset, and Grace Period Extension.
Note: The Grace Period Extension option cannot be requested for tests that have already
been completed, submitted for scoring, scored, or reported.
Step 2.
Select the search parameter. You may search by Result ID, SSID, or Session ID.
•
Searching by Result ID* will retrieve a single test record, if it exists.
•
Searching by SSID will retrieve all test records associated with the entered SSID for
the current school year.
•
Step 3.
Searching by Session ID will retrieve test records for all students in the session.
*Note: If you need to obtain a student’s Result ID, navigate to the Online Reporting
System > Test Management Center > Plan and Manage Testing and generate a
participation report. Participation reports include the Result ID for each test.
Enter the information for your search (based on the parameter you selected in Step 2).
Notes:
• When entering a student’s Result ID or SSID number, you must enter the full
number. Partial searches are not allowed.
•
When entering a Session ID, you must enter the full ID, including the hyphen.
•
If you selected to report a problem with an item, you must enter the item
number. Make sure you enter the correct item number from that student’s test.
47
Step 4.
Click [Search Student Results] to search for student tests based on your search
parameter(s). Search results are displayed in a table. If the entered value results in a
match, a table will display test record information. Locate the record you want to change.
Step 5.
Enter your reason for the test change request in the text box in the “Reason” column.
This information should be specific. You must enter a reason for the request to be
accepted by TIDE.
Step 6.
Click the [Create] button to submit the request.
A pop-up message will appear, indicating whether the request was accepted by TIDE.
Notification: When an action is taken on a test impropriety request, an email will be sent to the
person who created the request.
48
Task: View Test Impropriety
This task allows you to view the status of test impropriety requests that have been submitted.
Figure 32. View Test Impropriety Task
Step 1.
Select a request type from the drop-down list.
Note: You can select “All” to view all test change requests.
Step 2.
Specify the status of the request that you want to view, or select “all.”
Request statuses are defined in Table 8.
Step 3.
Set the filter for your search.
You may include “All” existing requests that match your criteria (from Steps 1 and 2), or
you may filter by a specific category. Categories are defined in Table 9.
Note: If you select a specific category, Step 4 will appear.
49
Step 4.
Enter the value or date range for the category you selected in Step 3.
• If you selected a text-based category such as SSID, enter the student’s SSID
number into the text box.
•
If you selected the “Request Date” category, you will need to select the date
range.
o Click in the text box next to “Date From” and a calendar will open.
Navigate to and select the start date. You can also use the sliders at the
bottom to specify a time other than 12:00 am. When you are done, click
the [Done] button.
o Click in the text box next to “Date To” and the calendar will open.
Navigate to and select the end date. (The end date and time cannot occur
before the start date and time.) When you are done, click the [Done]
button.
o Note: If you want to search for all requests on a given date, such as
09/29/2014, then select 09/29/2014 12:00 am as the start date, and
09/29/2014 11:59 pm OR 09/30/2014 12:00 am as the end date.
50
Step 5.
Click [Search] to view all requests that match your search criteria.
Search results are displayed in a table.
•
•
Search results can be sorted by column by clicking on a column header.
Some search results may include a comment. Click the [Show Comment] link to view
additional information about the invalidation request. The row will expand vertically
to display the information.
Export Search Data to Microsoft Excel
You can export your search results as a .csv file, which can be opened using Microsoft Excel or a
notepad application, or as a or Microsoft Excel .xslx file, which must be opened using Excel 2007 or
later.
•
Click the [Export] button, select “CSV” or “Excel,” and save the file to the location you want.
51
Upload Test Impropriety
Test Coordinators can use the Upload Test Impropriety task to submit multiple test change requests.
Figure 33. Upload Test Impropriety Task
Important Information about Test Impropriety Requests
•
Students must exist in TIDE. Multiple requests can be made for the same student.
•
Only request types listed in Table 6 can be included.
Download the Template (Create Test Impropriety File)
We strongly encourage you to download the template file in the format that you need rather than
creating the file from scratch. These templates already have the column headers formatted correctly.
Using the template will reduce the risk of errors and ensure that your file upload is successful.
1. Click either [Download Excel Specification File] or [Download CSV Specification File].
2. Save the file to the desired location on your computer. We recommend using the following file
name format:
TIDETestImproprietyUploadFile(09-10-2014).xlsx OR TIDETestImproprietyUploadFile(09-10-2014).csv
3. Open the file using Microsoft Excel or a compatible spreadsheet program (for .csv files).
52
Test Impropriety Upload File Requirements
Table 7 provides an overview of the required fields and the acceptable values for each field. The test
impropriety upload file contains four column fields.
Caution: The file undergoes validation tests after you upload it. If the entire file upload fails, you must
make changes to the original file on your computer and then re-upload the file. If you receive errors or
warnings for a few records, you can edit the file and re-upload it.
Table 8. Upload Test Impropriety File Requirements
Column
Description
TYPE
Enter the test impropriety type you are requesting for the test record. The available options
must be entered as shown below:
SEARCHTYPE
SEARCHVALUE
REASON
•
Invalidate a test
•
Reset a test
•
Re-open a test
•
Report problem item
•
Restore a test that’s been reset
•
Grace period extension
Enter one of the following search field names:
•
Result ID
•
Session ID
•
SSID
Enter the corresponding value for the search field
•
If Result ID – enter the student’s Result ID
•
If Session ID – enter the most recent Session ID the student joined (e.g., DEMO-123)
•
SSID – enter the student’s 10-digit SSID
Enter the reason for the test change request. Please note that this field is limited to 500
characters. You must enter a reason for each test change request.
Adding or Editing Test Impropriety Information
Do not change or move the column headers in the first row. You can expand the columns to better
read the headers and text that you will add. Data must be entered in each column as standard text.
(Any formatting such as boldface, italics, or highlighting will be lost during the upload.)
Figure 34. Test Impropriety Template File
1. Enter the required information in each row and respective column.
2. When you have finished entering the information, save the file to your computer.
53
Uploading the Test Impropriety File
This section outlines the steps required to upload the test impropriety file. This process is the same as
uploading the user file or roster file and also has four main steps: (1) Upload File, (2) Preview File, (3)
Validate File, and (4) Confirmation. This process allows you to confirm that the correct file was
uploaded and that it contains no errors.
Step 1: Upload File
Figure 35. Upload Test Impropriety File, Step 1: Locate File
1. Click [Browse] and navigate to the saved file on your computer.
2. Select the file and click [Open]. The file name will appear in the text box on the screen.
3. Click [OK], and then click [Upload File].
Step 2: Preview File
Figure 36. Upload Test Impropriety File, Step 2: Preview Records
1. Preview the file you selected to ensure that you uploaded the correct file. (Only a few records are
visible on this preview page.)
2. Click [Next] to begin the file validation process.
Caution: If your file is large (contains 2,000 records or more), uploading it may take a long time. Do
NOT cancel the upload and try again, because TIDE may have already begun processing some of the
records. If your file is too large to upload while you are online, TIDE will display a window that contains
your name and default email address. You will be prompted to enter your phone number and an
alternate email, if desired. When the file is processed, you will receive an email alerting you that you
can now view the records in TIDE.
Please be aware that if any records contained invalid data, those records were not added to TIDE.
54
Step 3: Validate File
If the upload was successful, the test impropriety
request information will be displayed on the screen.
You will be prompted to review these records for any
warnings and/or errors.
The “Your file was validated” message indicates that
the file was uploaded successfully and verified for any
errors. (The file has not yet been committed to TIDE.)
•
Files that contain records with errors will generate
an error message. Depending on the severity of the
error, either the entire file will fail or just the
records with errors will fail.
•
Records without errors will be automatically
accepted by the system.
Files with data not in the correct format as shown in the
template will generate error messages by row,
identifying the error(s) in the file.
The “Understanding Error Types” section in the next
column provides a brief explanation of the three
possible error types: fatal errors, record errors, and
record warnings.
Refer to Appendix D for information about common
errors.
If you have no errors and wish to proceed, click
[Commit File].
Understanding Error Types
•
If your file will fail, note the error(s)
and the corresponding record
number(s). Click [Cancel]. Update your
file, and then restart the upload
process, beginning with Step 1: Upload
File.
•
If your file contains record errors,
these records will not be committed to
TIDE. The records that passed validation
can be committed. You may elect to fix
the errors in your file and re-upload it.
•
If your file contains record
warnings, these records will be
committed. However, you are strongly
encouraged to review the associated
records.
If problems exist for a single record and you
are unable to successfully upload that
record, please contact the HSAP Help Desk
for assistance.
Step 4: Confirmation
After you click [Commit File], the accepted records will be uploaded to TIDE. You will also receive a
confirmation message stating that your file was successfully submitted to the TIDE system.
Figure 37. Upload Test Impropriety File, Step 4: Confirmation
55
Test Impropriety Definitions
This section provides descriptions of possible request statuses, filter by categories, and test statuses
for tests in the Test Delivery System.
Table 9. Request Statuses (These statuses are listed in alphabetical order.)
Request Status
Description of Status
Error Occurred
An error was encountered while the request was being processed.
Item Information
Sent
Information about the specified item was sent to the technical team. No further action
is necessary.
Pending State
Approval
The request has been created, but the Assessment Section needs to approve the
request before it can be submitted for processing.
Processed
The request was successfully processed and the test opportunity has been updated.
Rejected by State
User
The appeal request was rejected by the Assessment Section.
Rejected by System
The Test Delivery System was unable to process the request. The reason is
included in the comments column in the results table on the View Appeals page.
Requires
Resubmission
As a result of a processing error, the request needs to be resubmitted before it can
be processed. Authorized users can resubmit requests on the View Invalidations
page.
Retracted
The creator retracted the request before it was processed.
Submitted for
Processing
The request has been submitted to the Test Delivery System for processing.
Table 10. Filter By Categories
Filter By Category
Description
Case Number
Each request is automatically assigned a case number. Enter the case number to
search for that specific request.
Last Modified Date
Select a date or date range to search for tests that had a status change during that
timeframe (e.g., you may want to search for tests that were completed on
12/03/2014 between 12:00am and 11:59pm).
SSID
The student’s SSID. This will return results only for that student.
Request Date
Select a date or date range to search for test opportunities for which test change
requests were made.
Result ID
The test opportunity’s unique ID number. This will return a single result for that test
opportunity (if a request was submitted for it). To search for a student’s test Result
ID, navigate to the Online Reporting System > Test Management Center > Plan and
Manage Testing section and generate a test participation report. This report includes
the Result ID for each test.
Test ID
The name of the test as it appears in the Test Delivery System; e.g., HSA_OPScience-8.
Test Opp #
The number of the test opportunity (e.g., 1, 2, or 3).
Test Status
Enter a specific test status to search for all tests that are currently in that status.
(Test statuses are defined by the Test Delivery System and include the following:
paused, expired, completed, scored, invalidated, etc.
56
Test Statuses
The Test Status column will show the current status that a student’s test has. If a request was
processed successfully, then this column will show the updated test status.
The following status types may also appear. These statuses are listed in alphabetical order.
Table 11. Test Statuses
Status
Description
Approved
The Test Administrator has approved the student for the session, but the student has not
yet started or resumed the test.
Completed
The student has submitted the test. No additional action can be taken by the student.
Denied
The Test Administrator denied the student entry into the session. If the student attempts
to enter the session again, this status will change to “Pending” until the Test Administrator
approves or denies the student.
Paused
The student’s test is currently paused. The following scenarios will result in a paused
status:
•
The student pauses his or her test by clicking the [Pause] button.
•
The student has been idle longer than the approved time (30 minutes before
pause), and the test has been paused.
•
The Test Administrator pauses the student’s test.
•
The Test Administrator stops the session.
•
A technical problem with the student’s computer or browser has resulted in a loss
of connection to the Test Delivery System.
Pending
The student is awaiting Test Administrator approval for a new test opportunity.
Reported
The test has been validated and scored. For tests with immediate scoring, the test results
are then sent to the Online Reporting System.
Note: Reported tests will be listed as either completed or scored in TIDE.
Review
The student has answered all items and is currently reviewing his or her answers before
submitting the test for scoring. Note: A test with a review status only occurs at the end of
the test. A test is not “completed” until the student submits the test.
Scored
The Test Delivery System has processed item-level scores on the test.
Started
The student has started testing.
Submitted
The test has been submitted for quality assurance review, validation, and overall scoring.
Suspended
The student is awaiting Test Administrator approval to resume a test opportunity.
Note regarding the Reported status: In TIDE, tests that were reported will display a “completed”
or “scored” status. This is because the Test Delivery System and TIDE do not “communicate” with
the Online Reporting System after tests have been scored.
57
Task Group: Rosters
The Rosters section includes the following tasks:
Manage Rosters
Upload Roster
Rosters are groups of students in the same classroom or having a common interest or skill. The rosters
you create, modify, or upload in TIDE are visible in the Online Reporting System for reporting purposes.
Task: Manage Rosters
This task creates, modifies, deletes, and prints rosters.
Creating rosters
This task is available to State Coordinators, Complex Area Superintendents, Complex Staff, Principals,
and Test Coordinators.
Figure 38. Manage Rosters Task
To create a roster:
1. Click the [Rosters] tab, then [Manage Rosters]. The Manage Rosters screen appears.
2. From the Complex Area, Complex, and School drop-down lists, make selections for where you
want to create the roster.
3. From the Roster list, select “- ADD NEW ROSTER -.”
4. Click [Next]. A form appears for creating the roster (see Figure 34).
5. In the Roster Name field, enter a name for the roster.
6. From the Teacher Name drop-down list, select a teacher. The available teachers are those
associated with the school you selected in step 2.
7. In the Select Grade section, mark one or more check boxes for the grades from which you want
to create the roster. Students in those grades appear in the Available Students list.
8. From the Available Students list, select the students you want to include in the roster, and then
click [Move In].
9. Click [Save].
Figure 39 is an example of a roster with two students from the third grade. These students participate
in a roster called Accelerated Reading, taught by Kona Kealoha.
Figure 39. Example Roster
59
Modifying rosters
You can modify existing rosters by changing the roster’s name, teacher, and adding or removing
students from the roster. The modification you make to a roster are reflected in ORS.
This task is available to State Coordinators, Complex Area Superintendents, Complex Staff, Principals,
and Test Coordinators.
To modify a roster:
1. Click the [Rosters] tab, then [Manage Rosters]. The Manage Rosters screen appears.
2. From the Complex Area, Complex, School, and Roster drop-down lists, make selections for the
roster you want to modify.
3. Click [Next]. A form appears for modifying the roster (see Figure 34).
4. In the Roster Name field, change the roster’s name as required.
5. From the Teacher Name drop-down list, select a new teacher as required. The available teachers
are those associated with the school you selected in step 2.
6. If you want to add students to the roster, do the following:
a. In the Select Grade section, mark one or more check boxes for the grades from which you
want to add students to the roster. Students in those grades appear in the Available Students
list.
b. From the Available Students list, select the students you want to include in the roster, and
then click [Move In].
7. To remove students from the roster, select them from the Students in This Roster list, and then
click [Move Out].
8. Click [Save].
60
Deleting rosters
Deleting a roster in TIDE also deletes it from ORS, so ORS users lose visibility into test results for the
deleted roster. (However, ORS retains the original test results for the students in the deleted roster.)
This task is available to State Coordinators, Complex Area Superintendents, Complex Staff, Principals,
and Test Coordinators.
To delete a roster:
1. Click the [Rosters] tab, then [Manage Rosters]. The Manage Rosters screen appears.
2. From the Complex Area, Complex, School, and Roster drop-down lists, make selections for the
roster you want to delete.
3. Click [Next]. A form for the roster appears (see Figure 34).
4. Click [Delete].
Printing rosters
You can print the roster’s teacher as well as its participating students. This task is available to State
Coordinators, Complex Area Superintendents, Complex Staff, Principals, and Test Coordinators.
To print a roster:
1. Click the [Rosters] tab, then [Manage Rosters]. The Manage Rosters screen appears.
2. From the Complex Area, Complex, School, and Roster drop-down lists, make selections for the
roster you want to print.
3. Click [Next]. A form appears for the roster (see Figure 34).
4. Click [Print]. A printer-friendly version of the roster appears.
5. Click [Print]. A dialog box appears for printing the roster.
Figure 40. Printer-Friendly Version of Roster
61
Task: Upload Roster
Use the Upload Roster File page to upload rosters to group students in rosters. Complex Area
Superintendents, Complex Staff, Principals, and Test Coordinators can upload rosters.
Figure 41. Upload Roster File Task
Important Information about Rosters
•
Students must exist in TIDE to be added to a roster. Students may be included in multiple
rosters.
•
Rosters can be created only at the school level. Users can create rosters only for schools they
have access to and for students who are enrolled in that school.
Download the Template (Create Upload Roster File)
We strongly encourage you to download the template file in the format that you need rather than
creating the file from scratch. These templates already have the column headers formatted correctly.
Using the template will reduce the risk of errors and ensure that your file upload is successful.
1. Click either [Download Excel Specification File] or [Download CSV Specification File].
2. Save the file to the desired location on your computer. We recommend using the following file
name format:
TIDERosterUploadFile(09-10-2014).xlsx OR TIDERosterUploadFile(09-10-2014).csv
3. Open the file using Microsoft Excel or a compatible spreadsheet program (for .csv files).
Upload Roster File Requirements
Table 11 provides an overview of the required fields and the acceptable values for each field. The
upload roster file contains six column fields.
Caution: The roster file undergoes validation tests after you upload it. If the entire file upload
fails, you must make changes to the original file on your computer and then re-upload the file.
If you receive errors or warnings for a few records, you can edit the file and re-upload it.
62
Table 12. Upload Roster File Requirements
Column
Description
School-ID
Enter your three-digit school number (e.g., “999”).
USER-EMAIL
The email address of the user who will belong to the roster.
Note: This user should already be present in the system and have a role that allows
access to the Online Reporting System. Please ensure that you enter the user’s email
address correctly.
ROSTER-NAME
Enter the name for the roster (e.g., “Smith Period 4 Reading”). This roster name
should be easily identified in the Online Reporting System.
Note: A single user should not have duplicate roster names.
STUDENT-SSID
Enter the student’s 10-digit SSID number.
Adding or Editing Roster Upload Information
Do not change or move the column headers in the first row. You can expand the columns to better
read the headers and text that you will add. Data must be entered in each column as standard text.
(Any formatting such as boldface, italics, or highlighting will be lost during the upload.)
Figure 42. Upload Roster File Template
1. Enter the required information in each row and respective column.
2. When you have finished entering the information, save the file to your computer.
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Uploading the Roster File
This section outlines the steps required to upload the roster file. This process is the same as uploading
the user file and also has four main steps: (1) Upload File, (2) Preview File, (3) Validate File, and (4)
Confirmation. This process allows you to confirm that the correct file was uploaded and that it contains
no errors.
Step 1: Upload File
Figure 43. Upload Roster File, Step 1: Locate File
1. Click [Browse] and navigate to the saved file on your computer.
2. Select the file and click [Open]. The file name will appear in the text box on the screen.
3. Click [OK], and then click [Upload File].
Step 2: Preview File
Figure 44. Upload Roster File, Step 2: Preview Records
1. Preview the file you selected to ensure that you uploaded the correct file. (Only a few records are
visible on this preview page.)
2. Click [Next] to begin the file validation process.
Caution: If your file is large (contains 2,000 records or more), uploading it may take a long time. Do
NOT cancel the upload and try again, because TIDE may have already begun processing some of the
records. If your file is too large to upload while you are online, TIDE will display a window that contains
your name and default email address. You will be prompted to enter your phone number and an
alternate email, if desired. When the file is processed, you will receive an email alerting you that you
can now view the records in TIDE.
Please be aware that if any records contained invalid data, those records were not added to TIDE.
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Step 3: Validate File
If the upload was successful, the roster information will
be displayed on the screen. You will be prompted to
review these records for any warnings and/or errors.
The “Your file was validated” message indicates that
the file was uploaded successfully and verified for any
errors. (The file has not yet been committed to TIDE.)
•
Files that contain records with errors will generate
an error message. Depending on the severity of the
error, either the entire file will fail or just the
records with errors will fail.
•
Records without errors will be automatically
accepted by the system.
Understanding Error Types
•
If your file will fail, note the error(s)
and the corresponding record
number(s). Click [Cancel]. Update your
file, and then restart the upload
process, beginning with Step 1: Upload
File.
•
If your file contains record errors,
these records will not be committed to
TIDE. The records that passed validation
can be committed. You may elect to fix
the errors in your file and re-upload it.
Please remember that you cannot edit
rosters within TIDE.
•
If your file contains record
warnings, these records will be
committed. However, you are strongly
encouraged to review the associated
records. Please remember that you
cannot edit rosters within TIDE.
Files with data not in the correct format as shown in the
template will generate error messages by row,
identifying the error(s) in the file.
The “Understanding Error Types” section in the next
column provides a brief explanation of the three
possible error types: fatal errors, record errors, and
record warnings.
Refer to Appendix D for information about common
errors.
If you have no errors and wish to proceed, click
[Commit File].
If problems exist for a single record and you
are unable to successfully upload that
record, please contact the HSAP Help Desk
for assistance.
Step 4: Confirmation
After you click [Commit File], the accepted records will be uploaded to TIDE. You will also receive a
confirmation message stating that your file was successfully submitted to the TIDE system.
Figure 45. Upload Roster File, Step 4: Confirmation
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Task Group: Working with Special Codes
This section describes how to apply special codes when a student does not take an assigned test.
Overview of Special Codes
Policymakers are often responsible for determining the tests for which students are eligible during a
test administration. There are reasons why students do not take tests for which they are eligible. These
can range from random causes, such as an illness on test day, to administrative actions, such as the
student’s withdrawing from a particular course.
The Online Reporting System generates participation reports that indicate the number of students who
completed testing. A low participation rate can result in skewed test results, or may impact a school’s
accountability in regard to testing. For this reason, schools must assign special codes to any student
who was eligible for a test and did not take it.
You can set a special code in TIDE before or after testing; when possible, set special codes before
testing.
Table 13 lists the available special codes and their associated descriptions.
Table 13. Special Codes
Special Code
Description
Absent
Student was not present during the entire testing window
and was not able to take the test.
Medical Emergency
Student was not present during the entire testing window
due to a medical emergency and was not able to take the
test.
Meets 4140 Requirements
Parent submitted Form 4140: Exceptions to Compulsory
School Attendance to withdraw his/her child from the Hawaii
public school and public charter school system.
Out-of-State Residential Program
Student participated in an out-of-state residential program
during the entire testing window and was not able to take
the test.
Refusal - Parent
Parent refused to have his/her child take the test.
Refusal - Student
Student refused to answer questions in the test.
Test Invalidated
Student's test was invalidated due to a Testing Incident.
Truant
Student was truant throughout the entire testing window.
Other
This category should be used only in rare cases that do not
fall under the stated categories above. A clear description
must be provided.
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Retrieving Special Codes
You can retrieve special code information for up to 1,000 students. For a list of user roles that can
perform this task, see Table 2.
To retrieve special codes:
1. Click the Reasons for Non-Participation tab. The page appears (see Figure 46).
Figure 46. Fields in the Page
2. From the drop-down lists, select search criteria.
3. Optional: Click Add Additional Search Criteria, and refine your search to specific special codes.
4. Click Search. TIDE displays the retrieved students at the bottom of the page (see Figure 47).
Figure 47. Retrieved Students and Special Codes
From the listing of retrieved special codes, you can do the following:
•
Sort the listing; see Sorting Search Results.
•
Export the listing; see Exporting Student Records (Updated).
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Task: Download Forms
This task provides access to parent letters and forms related to the online assessments. These Test
Administration Forms can also be found in the HSAP Test Administration Manual.
Figure 48. Download Forms Task
•
Parent Letters are available in Word format.
•
All Test Administration Forms are in PDF format.
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Task Group: PT Classroom Activities
A classroom activity introduces students to the context of a performance task. Students need to
participate in the classroom activity within one to three days before completing the corresponding
performance task.
Reviewing Classroom Activities
You can review classroom activities for all grades within a particular school. For a list of user roles that
can perform this task, see Table 2.
To review classroom activities:
1. Click the PT Classroom Activities tab, then View Classroom Activities. The View Classroom
Activities page appears (see Figure 49).
Figure 49. Fields in the View Classroom Activities page
6. From the drop-down lists, select search criteria.
7. Click Show Classroom Activities. TIDE displays the found classroom activities at the bottom of the
View Classroom Activities page (see Figure 50).
Figure 50. Retrieved Classroom Activities
8. To view an individual classroom activity, click the corresponding link. For example, referring to
Figure 51, to view the ELA classroom activity for third-graders, click next to G3E-Summative-PerfLandFormations.
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Modifying Classroom Activities
Performance tasks are determined by the classroom activities that are assigned in TIDE and these may
vary from school to school for each grade tested (3-8 and 11). When a student changes schools, the
assignment of a classroom activity and its paired performance task will automatically change to the
school at which he or she is newly enrolled. Regardless of whether a student has completed the
classroom activity and partially completed its paired performance task in school A prior to transferring
to school B, he or she will be eligible for a new classroom activity and its paired performance task
based on the classroom activity that has been assigned to the new school.
Only those students who have started and only partially completed their performance task from a
previous school will have the option to request a modification to their classroom activity and paired
performance task. Test Coordinators, Test Administrators, and Teachers can view a student’s assigned
classroom activity in TIDE under student details. The Verification of Student Need Form found in
Appendix Z of the Smarter Balanced Test Administration Manual must be sent to the Assessment
Section to request that a student be reassigned a classroom activity and performance task that he or
she has already started and partially completed at his or her previous school. If the student has not
started and partially completed a performance task at a previous school, he or she will automatically
be assigned his or her new school’s classroom activity and its paired performance task and the
Appendix Z form does not need to be submitted.
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Appendix A. User Support
The HSAP Help Desk will be open Monday–Friday from 7:30 a.m. to 4:00 p.m. HST (except holidays).
HSAP Help Desk
Toll-Free Phone support: 1-866-648-3712
Email Support: [email protected]
Emails to the Help Desk will be automatically logged and answered within one working day (typically
sooner). Urgent requests will be given priority.
If you contact the Help Desk, you will be asked to provide as much detail as possible about the issue(s)
you encountered. These details may include the following:
•
any error messages that appeared
•
operating system and browser information
•
information about your network configuration
•
the steps that you took before the issue occurred
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Appendix B. Complex Area IDs
This table shows the Complex Area ID assigned to each Complex Area. Use the correct Complex Area ID
when adding or editing users in a CSV file for upload to TIDE.
Complex Area
Complex Area ID
Aiea-Moanalua-Radford
921
Baldwin-Kekaulike-Maui
961
Campbell-Kapolei
931
Castle-Kahuku
941
Charter Schools
999
Farrington-Kaiser-Kalani
917
Hana-Lahainaluna-Lanai-Molokai
962
Hilo-Laupahoehoe-Waiakea
951
Honokaa-Kealakehe-Kohala-Konawaena
953
Kailua-Kalaheo
942
Kaimuki-McKinley-Roosevelt
919
Kapaa-Kauai-Waimea
971
Kau-Keaau-Pahoa
952
Leilehua-Mililani-Waialua
922
Nanakuli-Waianae
933
Pearl City-Waipahu
932
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Appendix C. Opening a CSV File in Excel
1. Open Microsoft Excel, and click the Data
menu tab.
2. In the Data menu, click the “From Text” icon.
The Import Text File dialog window will open.
3. Navigate to the location where you saved the
file. Select the file and click [Import].
4. The Text Import Wizard window will open.
You will have to navigate through three steps:
a. Step 1: Make sure “Delimited” is
selected, and click [Next].
Note: This window also has a preview
of the data in the file you selected.
This allows you to verify that you
selected the correct file.
b. Step 2: Click the check box next to
“Comma” and click [Next].
c. Step 3: Format numerical data as text.
1. In the Data Preview section, click a
column. (The selected column will
have a black background.)
2. In the Column Data Format
section, click the radio button next
to “Text.”
3. Repeat for each column in the file
(especially columns containing
numbers; e.g., Complex Area ID,
Institution ID, SSID, and Birth
Date).
d. Click [Finish]. The data should
populate in separate columns in Excel.
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Appendix D. Common Errors with File Uploads
For upload tasks (Upload Users, Upload Test Impropriety, and Upload Roster File), common errors can
prevent records from being added or modified correctly.
File Validation
TIDE “screens” each file to check for any errors in the file. This section will display any errors in the file
you uploaded. If your file has no errors, you will see “Your file has passed validation.” This message
indicates that the file was uploaded successfully and has no errors. (The file has not yet been
committed to TIDE.)
If Your File Has Errors
Files with data not in the correct format as shown in the template will generate error messages by row,
identifying the error(s) by line (row) record in the file.
Some errors will prevent a record from uploading (e.g., invalid SSID or grade). A table of validation
messages will appear with information about the errors.
Figure 51. Sample Record Error Messages
•
Record Number: The row in the file in which the error appeared
•
Field Name: The column name that contains the error
•
Field Value: The text that you entered in the cell
•
Validation Message: A brief description of the error
Note: A single record can have multiple errors.
Depending on the severity of the error(s), one of the following will occur:
•
The file will fail to upload.
•
The file will upload, but TIDE will exclude the record(s) that had errors.
•
The file will upload, and TIDE will accept the record(s) that had warnings. (These records will
need to be fixed in TIDE or uploaded in a new file.)
Records without errors will be automatically accepted by the system.
If your file included errors, you have two options:
•
Abort the upload. Click [Cancel], and click [OK]. You can then make edits to the file, save it, and
begin the upload process again.
•
Proceed with the upload, and add the information to TIDE. To do so, click [Commit File]. Only
records without errors or records with warnings will be uploaded to the system (rows in
yellow).
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These are some common errors:
•
Having blank rows between records.
•
Inserting invalid characters (refer to appropriate user guide sections for information about
accepted formats).
•
Uploading a roster file that contains students who do not already exist in TIDE.
•
Uploading a file for students or users in a school or complex with which you are not associated.
If problems exist for a single record and you are unable to successfully upload that record, contact the
HSAP Help Desk for assistance.
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Appendix E. Change Log
Change
Section
Date
Added change log table
Change Log
4/17/2015
Clarified ELA CAT and PT
Text-to-Speech information
Table 2. TIDE Tasks and
User Role Access
4/21/2015
Table 3. Test Settings,
Attributes, and
Accommodations on the View
Student Details Page
Table 4. Test Attribute and
Accommodation Descriptions
Added new section
Printing PreID Labels
5/1/2015
Added Table 7 regarding
which test improprieties are
available for each test status
Table 7. Available Test
Improprieties by Test Result
Status
5/1/2015
Added new section
Task Group: Working with
Special Codes
5/14/2015
Task: View/Edit Students
Added note about TA Live
Site overriding test settings
made in TIDE for tests
already started.
5/21/2015
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