(RFP) for Provisioning of 20 Mbps Dedicated Internet Bandwidth up

Transcription

Request for Proposal (RFP)
for
Provisioning of 20 Mbps Dedicated Internet Bandwidth up to It Centre,
Odisha Secretariat
Tender No. – OCAC-TE-29/2011/ENQ/15015
Odisha Computer Application Centre
(Technical Directorate of I.T. Department, Government of Odisha)
N-1/7-D, Acharya Vihar, P.O. - RRL,
Bhubaneswar - 751013
EPBX: 674-2567280 / 2567064 /2567295 / 2567283
Fax: +91-674-2567842
E-mail ID: [email protected]
Website: www.ocac.in
RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
DISCLAIMER
The information contained in this Tender document or subsequently provided to Bidder(s), whether verbally
or in documentary or any other form by Odisha Computer Application Centre (OCAC) or any of their
employees is provided to Bidder(s) on the terms and conditions set out in this Tender Document and such other
terms and conditions subject to which such information is provided.
This Tender is not an agreement and is neither an offer nor invitation by the OCAC to the Bidders or any other
person. The purpose of this Tender is to provide interested parties with information that may be useful to them
in making their technical and financial offers pursuant to this Tender (the "Bid"). This Tender includes
statements, which reflect various assumptions and assessments arrived at by the OCAC in relation to the
Project. Such assumptions, assessments and statements do not purport to contain all the information that each
Bidder may require. This Tender may not be appropriate for all persons, and it is not possible for the OCAC, to
consider the technical capabilities, investment objectives, financial situation and particular needs of each party
who reads or uses this Tender. The assumptions, assessments, statements and information contained in this
Tender, may not be complete, accurate, adequate or correct. Each Bidder should, therefore, conduct its own
investigations, studies and analysis and should check the accuracy, adequacy, correctness, reliability and
completeness of the assumptions, assessments, statements and information contained in this Tender and obtain
independent advice from appropriate sources.
Information provided in this Tender to the Bidder(s) is on a wide range of matters, some of which depends
upon interpretation of law. The information given is not an exhaustive account of statutory requirements and
should not be regarded as a complete or authoritative statement of law. OCAC accepts no responsibility for the
accuracy or otherwise for any interpretation or opinion on law expressed herein.
OCAC, makes no representation or warranty and shall have no liability to any person, including any Bidder
under any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or otherwise
for any loss, damages, cost or expense which may arise from or be incurred or suffered on account of anything
contained in this Tender or otherwise, including the accuracy, adequacy, correctness, completeness or
reliability of the Tender and any assessment, assumption, statement or information contained therein or
deemed to form part of this Tender or arising in any way in this Bid Stage. OCAC also accepts no liability of
any nature whether resulting from negligence or otherwise howsoever caused arising from reliance of any
Bidder upon the statements contained in this Tender.
OCAC may in its absolute discretion, but without being under any obligation to do so, update, amend or
supplement the information, assessment or assumptions contained in this Tender. The issue of this Tender does
not imply that OCAC is bound to select a Bidder or to appoint the Preferred Bidder, as the case may be, for the
Project and OCAC reserves the right to reject all or any of the Bidders or Bids without assigning any reason
whatsoever.
OCAC reserves all the rights to cancel, terminate, change or modify this selection process and/or requirements
of bidding stated in the Tender, at any time without assigning any reason or providing any notice and without
accepting any liability for the same.
The Bidder shall bear all its costs associated with or relating to the preparation and submission of its Bid
including but not limited to preparation, copying, postage, delivery fees, expenses associated with any
demonstrations or presentations which may be required by OCAC or any other costs incurred in connection
with or relating to its Bid. All such costs and expenses will remain with the Bidder and OCAC shall not be
liable in any manner whatsoever for the same or for any other costs or other expenses incurred by a Bidder in
preparation or submission of the Bid, regardless of the conduct or outcome of the Bidding Process.
2 | P a g e Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
Table of Contents
1. Invitation for Bids .............................................................................................................................. 6 1.1. Issuer and Address for Bid Submission & Correspondence ................................................. 6 1.2. Tender Schedule ......................................................................................................................... 6 1.3. Procurement of RFP Document ............................................................................................... 6 1.4. Amendment of RFP Document ................................................................................................ 7 1.5. Venue and Deadline for submission of Proposal ................................................................... 7 2. Instructions to Bidders ...................................................................................................................... 8 2.1. Earnest Money Deposit – EMD ............................................................................................... 8 2.2. Site Visit ....................................................................................................................................... 8 2.3. Preparation of Proposal/Bid ..................................................................................................... 8 2.3.1. Procedure for submission of Bids ........................................................................................ 8 2.3.2. Authentication of Bid ............................................................................................................. 9 2.3.3. Language of the proposal/bid ............................................................................................... 9 2.3.4. Currencies of Proposal and Payment .................................................................................. 9 2.3.5. Proposal Validity .................................................................................................................... 9 2.3.6. Bid Prices ............................................................................................................................... 10 2.4. Cost of Bidding ......................................................................................................................... 10 2.5. Right to Accept and Reject the Bid ........................................................................................ 10 2.6. Corrupt or Fraudulent Practice .............................................................................................. 10 2.7. Applicable Law.......................................................................................................................... 10 2.8. Resolution of Disputes and Arbitration ................................................................................ 10 3. SCOPE OF WORK ............................................................................................................................ 11 3.1. Specifications ............................................................................................................................ 11 3.2. Service Support ......................................................................................................................... 12 3.3. Uptime ....................................................................................................................................... 12 3 | P a g e Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
3.4. Service Performance ................................................................................................................ 12 3.5. Penalty on SLA .......................................................................................................................... 12 4. Proposal Opening and Evaluation Criteria ................................................................................... 13 4.1. Evaluation Committee(s) ........................................................................................................ 13 4.2. Evaluation of Bids .................................................................................................................... 13 4.3. Eligibility Criteria ..................................................................................................................... 13 4.3.1. Tech-Commercial Bid Evaluation ...................................................................................... 14 4.3.2. Commercial Bid Evaluation ................................................................................................ 14 4.4. Awarding Criteria for Contract ............................................................................................... 14 4.4.1. Suppression of facts and misleading information ........................................................... 14 4.4.2. Award of Contract ................................................................................................................ 14 4.4.3. Notification of Award .......................................................................................................... 15 4.5. Other Terms & Conditions ...................................................................................................... 15 4.6. Performance Security .............................................................................................................. 15 4.7. Failure to Agree with the Terms and Conditions of the RFP ............................................. 15 4.8. Single point of contact for Support: ....................................................................................... 15 5. General Terms and Conditions of the Bid .................................................................................... 16 6. Technical Specification and Compliance Sheet............................................................................ 19 7. Compliance Sheet for Pre-qualification Proposal ........................................................................ 20 8. Bid Formats ....................................................................................................................................... 21 8.1. General Bid ................................................................................................................................ 21 8.1.1. Bidder’s Profile ..................................................................................................................... 21 8.1.2. Declaration Regarding Clean Track Record ..................................................................... 22 8.1.3. Declaration of Acceptance of Terms and Conditions in RFP ......................................... 23 8.1.4. Cover Letter .......................................................................................................................... 24 8.1.5. Price Schedule ....................................................................................................................... 25 4 | P a g e Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
8.1.6. Delivery Schedule ................................................................................................................. 26 8.1.7. Commitment Letter for Support from Internet Service Provider (ISP) ....................... 27 8.1.8. Format of Performance Bank Guarantee (PBG) .............................................................. 28 5 | P a g e Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
1. Invitation for Bids
OCAC invites tender for supplying of 20 Mbps dedicated Internet Bandwidth at IT Center, Odisha
Secretariat. There must be provision of increasing the bandwidth to any desired higher value on demand
at any point of time. OCAC reserves the right to buy any quantity of bandwidth from any single or
combination of vendors on account of technical/security/redundancy reasons.
Prospective Internet Service Providers (ISPs) having Category-A ISP License & Basic Service Operator
License must submit their tender document in the following format. Deviations from this format will
automatically disqualify the offer. Please ensure that each of the following items below is filled up but
please be brief and to the point.
1.1. Issuer and Address for Bid Submission & Correspondence
General Manager (Admn.)
Odisha Computer Application Centre (OCAC)
(Technical Directorate of IT Department, Government of Odisha)
Plot No.-N-1/7-D, Acharya Vihar Square, RRL Post Office, Bhubaneswar-751013
EPBX: +91- 674-2567280 / 2567064 /2567295 / 2567283
Fax: +91-674-2567842
E-mail ID: [email protected]
Website: www.ocac.in
1.2. Tender Schedule
S. No.
Particular /Events
1.
Start date of issuance / sale of RFP document
2.
Last date and time for bid submission
3.
Date and time of opening of Techno-Commercial Bids
4.
Date and time for opening of Commercial bids
Date
15/04/2015
06/05/2015, 03:00 PM
06/05/2015, 04:00 PM
To be decided later
Note: This bid document is not transferable.
The dates are subject to change according to the convenience and needs of OCAC.
1.3. Procurement of RFP Document
The RFP document can be downloaded from www.ocac.in / www.odisha.gov.in / www.tenders.gov.in.
However bidder must pay document cost of Rs. 500/- (Rupees Five Hundred Only) in form of a
demand draft drawn on any nationalized bank in favour of “Odisha Computer Application Centre”,
payable at Bhubaneswar. The draft towards RFP document fee should be attached along with
Techno-Commercial Bid. Bids without document fee shall be summarily rejected.
1.4. Amendment of RFP Document
At any time till 7 days before the deadline for submission of bids, OCAC may, for any reason, whether
at own initiative or in response to a clarification requested by a prospective Bidder, modify the bidding
document by amendment. All the amendments made in the document would be published in
www.ocac.in / www.odisha.gov.in / www.tenders.gov.in. All such amendments shall be binding on all
the bidders. The bidders are also advised to visit the aforementioned websites on regular basis.
1.5. Venue and Deadline for submission of Proposal
Proposals must be received at the address specified in section 1.1, not later than dates specified in
Section 1.2. Any proposal received by OCAC after the deadline for submission of proposals will be
summarily rejected and returned unopened to the Bidder. OCAC shall not be responsible for any
postal delay or non-receipt/ non-delivery of the documents. No further correspondence on the subject
will be entertained
2. Instructions to Bidders
2.1. Earnest Money Deposit – EMD
The bidder shall furnish a refundable EMD of Rs. 20,000/- (Rupees Twenty Thousand Only) in the
form of a demand draft , drawn on a nationalized bank, valid for 180 days from the last date of
submission of bid in favour of Odisha Computer Application Centre, payable at Bhubaneswar,
Odisha.
The bid will be disqualified if the EMD is not submitted along with the Techno-Commercial Bid.
Unsuccessful bidder’s EMD will be released as promptly as possible, but not later than 60 days after
the award of the contract to the successful bidder. The successful bidder’s EMD will be released upon
signing of the contract and deposit of PBG. No interest will be payable on the amount of the EMD.
The EMD may be forfeited in following cases:
If bidder withdraws his bid or increases his quoted prices during the period of bid validity or its
extended period, if any; or
If a bidder indulges in any such deliberate act as would jeopardize or unnecessarily delay the
process of bid evaluation and finalization. The decision of OCAC regarding forfeiture of the bid
security shall be final & shall not be called upon question under any circumstances
In the case of a successful bidder, if it fails within the specified time limit to sign the agreement
or/and furnish the required PBG
2.2. Site Visit
The bidders shall visit IT Centre, Odisha Secretariat for reconnaissance and obtain additional information
pertaining to the resources/ facilities available. OCAC shall arrange for the bidder’s personnel to gain
access to the IT Centre, Odisha Secretariat. The cost of visiting the site (s) shall be borne by the bidder. It
would be deemed that the bidder has made a complete and careful examination to determine the matters
incidental to the performance of its obligations as per the RFP.
2.3. Preparation of Proposal/Bid
2.3.1. Procedure for submission of Bids
It is proposed to have a Two Cover System for this tender:

Cover 1 – Techno-Commercial bid – having one original and one copy (hard copies) along
with one soft copy on a non-re-writeable CD. RFP document duly signed by authorized
representative of the bidder should be included as part of Techno-Commercial bid, indicating
the acceptance of terms and conditions set forth in this RFP. Technical compliance sheet
should be part of Bid.

Cover 2 – Commercial Bid – having one hard copy of the bid
All the covers should be sealed super-scribing “Techno-Commercial Bid" and “Commercial Bid”
respectively. Each copy of each bid should also be marked as "Original", and “Copy" as the case
may be. The envelopes of General and Commercial bids shall be placed into an outer envelope
and sealed. This outer envelope shall bear the submission address, reference number and title of
the RFP, and be clearly marked “Do not open before the scheduled date and time”. The cover
thus prepared should also indicate clearly the name, address and telephone number of the
bidder, to enable the bid to be returned unopened in case it is declared "Late".
In the event of discrepancy between bids, the original shall prevail. Further, in the event of
discrepancy between the hard copy and the soft copy, the hard copy shall prevail. All the original
bids shall be signed by authorized person of the bidder. All pages of the bid, where entries or
amendments have been made, shall be initialled by the person or persons signing the bid. All
signatures on the letters / certificates attached with the Bid document shall be dated
suitably.
OCAC shall not be responsible for misplacement, losing or premature opening if the outer
envelope or envelopes of any of the bids are not sealed and/or marked as stipulated. This
circumstance may be case for proposal rejection. If the proposal is not submitted in a separate
sealed envelope duly marked as indicated above, this will constitute grounds for declaring the
proposal non-responsive.
Note
The bidder shall submit the proposal as per the bid formats
Prices should not be indicated in Techno-Commercial Bid but should only be indicated in
the Commercial Bid. Any deviation shall lead to rejection of the proposal.
All pages of RFP shall be initialled and stamped
2.3.2. Authentication of Bid
The original and all copies of the bid shall be typed in indelible ink. All original copies of the bid
shall be signed by the bidder or a person(s) duly authorized. A letter of authorization shall be
supported by a written power-of-attorney accompanying the bid.
2.3.3. Language of the proposal/bid
The bids, and all correspondence and documents related to the proposal exchanged by the
bidder and OCAC shall be in English. Supporting documents and printed literature furnished by
the bidder may be in any language other than English provided they are accompanied by an
accurate translation of the relevant passages in English language. Supporting material, which is
not translated in English, will not be considered for evaluation. For the purpose of evaluation and
interpretation of the bid proposal, the English language translation shall prevail.
2.3.4. Currencies of Proposal and Payment
The currency (ies) of the Proposal offer and the payments shall be in Indian Rupees (INR).
2.3.5. Proposal Validity
The bids shall be valid for a period of minimum “SIX MONTHS” from the date of submission of the
bid. On completion of the validity period (6 months), in case required, OCAC may solicit the
bidder’s consent to an extension of the period of validity. The request and the responses thereto
shall be made in writing by post or email.
2.3.6. Bid Prices
The Bidder shall indicate price in the prescribed format, the unit rates and total bid prices of the
equipment / services, it proposes to provide under the contract. Prices should be shown
separately for each item as detailed in Tender Documents. In absence of above information as
requested, the bid may be considered incomplete and be summarily rejected. The price
components furnished by the bidder in accordance with format below will be solely for the
purpose of facilitating the comparison of bids by OCAC and will not in any way limit OCAC’s right
to contract on any of the terms offered
2.4. Cost of Bidding
The vendor shall bear all costs associated with the preparation and submission of its bid, and OCAC
will in no case be responsible or liable for those costs, regardless of the conduct or outcome of the
proposal process
2.5. Right to Accept and Reject the Bid
Notwithstanding anything contained in this document, OCAC reserves the right to accept or reject any
bid/s. OCAC also reserves the right to cancel the bid process at any time prior to signing the contract
and will have no liability for above-mentioned actions.
2.6. Corrupt or Fraudulent Practice
In the event of the bidder engaging in any corrupt or fraudulent practices during the bidding process,
by the judgment of the OCAC, the bid will be rejected. For the purpose of this clause:
“Corrupt Practice” means offering, giving, receiving or soliciting of anything of value to influence the
action of OCAC in the selection process. It also includes bringing undue influence through any quarter
or interfering directly or indirectly in the selection process to affect its outcome.
“Fraudulent Practice” means a misrepresentation of facts in order to influence selection process to the
detriment of OCAC..
2.7. Applicable Law
The Contract shall be interpreted in accordance with the laws of the Union of India. 2.8.Resolution of Disputes and Arbitration
•
•
OCAC and the selected bidder shall make every effort to resolve amicably by direct
informal negotiation any disagreement or dispute arising between them under or in
connection with the Contract.
If, after thirty (30) days from the commencement of such informal negotiations, OCAC and
the selected Bidder have been unable to amicably resolve dispute, either party may require
that the dispute be referred for resolution to the formal mechanisms, which may include,
but are not restricted to, conciliation mediated by a third party acceptable to both, or in
accordance with the Arbitration and Conciliation Act, 1996.
All Arbitration proceedings shall be held at Bhubaneswar, Odisha, and the language of the arbitration
proceedings and that of all documents and communications between the parties shall be in English.
3. SCOPE OF WORK
Installation, commissioning and Providing 20 MBPS (1:1) symmetric International Internet Bandwidth
through Optical Fiber Connectivity at IT Centre, Odisha Secretariat through its own optic fiber network.
3.1. Specifications
The proposed solution must meet the following technical specifications.
i.
The Internet connectivity leased line should have fully dedicated (1:1), unshared & High Quality 20
MBPS symmetric bandwidth without any compression factor through Optical Fiber at IT Centre,
Odisha Secretariat.
ii.
The ISP should have direct peering (connectivity) with Tier 1 carriers to minimize numbers of hops
and latency thereof, to international destinations.
iii. The ISP should have Landing rights (Multiple international paths) in at least two international
Gateways of India.
iv. The ISP should have OWN NLD (National Long Distance) backbone. The Valid NLD license should
be valid. (Attach copy of the NLD license)
v.
The ISP should have centralized trouble ticketing tool for call logging, monitoring and
troubleshooting purpose.
vi. The ISP should have single number for all the call logging and status update.
vii. The interface would be an Ethernet. Till that connectivity whatever Equipments are required, those
will be fully included in the Bidder’s responsibility for the Bid, I.e., the terminal equipment, for
providing connectivity between IT Centre, Odisha Secretariat end and ISP’s gateway
viii. The Bidder shall be responsible for providing Internet services on End-to-End basis to make the
entire system working to provide sustained Internet bandwidth of not less than 20 Mbps. All the cost
(if any) should be included in this BID. Implying that providing, installation & configuration of all
hardware and software required for implementation of services shall be sole responsibility of the
Bidder, up to the Ethernet point provided to the IT Centre, Odisha Secretariat. Likewise, the
operation and maintenance (if any) of the service shall also be on end-to-end basis.
ix. The bidder should furnish a detailed network/ schematic diagram of total proposed solution showing
connectivity from ISP’s gateway Terminal Point to IT Centre, Odisha Secretariat. The connectivity
shall be through Optical Fiber Media only.
x.
The bidder should submit technical literature explaining the proposed implementation diagram with
the Techno-Commercial bid.
xi. The bidder will also be responsible for any civil / electrical work etc. involved for completion of
project.
xii. End to end circuit management should be there.
xiii. Link would be delivered by the ISP, on Optical fiber (point-to-point) which is on the dedicated MUX.
xiv. Minimum 16 Static IPs (Public IP) should be allotted with interface bandwidth.
xv. End-to-end visibility to monitor and control performance.
xvi. Multiple bandwidth 100% for dedicated Uncongested Bandwidth
xvii. SLA based service with Guaranteed Uptime, committed throughput, defined latencies and packet
loss.
xviii. Symmetric connections : giving equal upload & download
xix. Managed Services provided by ISP.
xx. ISP should provide the optical fiber cable underground.
xxi. Service Provider should provide details of the proposed connectivity, viz., the name of the cable
and landing points of the involved cable i.e. Network Diagrams of connectivity
xxii. The international connectivity must be on both Trans-Atlantic and Trans-Pacific routes (Attach
Network layout diagram National/ International connectivity
xxiii. The connectivity should be redundant on fibre with Ring architecture and should be terminating
directly on Mux.
xxiv. The ISP to provide MRTG (Multi Router Traffic Grapher) access to OCAC for monitoring traffic load
on network-links provided by the ISP for this purpose.
xxv. The bidder should have its own network operation centre.
3.2. Service Support
The bidder should provide support for trouble shooting on 24X 7 X 365 basis so that the maximum
availability of the Internet connectivity is ensured.
3.3. Uptime
99.5% uptime on 24X 7 X 365 basis at IT Centre, Odisha Secretariat. Deduction shall be made from
yearly charges on pro-data basis for connectivity as per penalty clause.
3.4. Service Performance
The following SLA parameters should be adhered to:
a) Packet Loss < 2%
b) Domestic Latency < 60 Millisecond during peak traffic hours
c) Circuit availability 99.5% (calculated on quarterly basis)
3.5. Penalty on SLA
d) No penalty: if the uptime in a quarter is 99.5% or more, no penalty will be levied on the yearly
bandwidth charges.
e) In the event of the uptime of the link being below 99.5%, for every 0.25% drop in the uptime
percentage, a penalty of 0.25% of the yearly bandwidth charges shall be levied.
4. Proposal Opening and Evaluation Criteria
4.1. Evaluation Committee(s)
The Evaluation Committee constituted by OCAC shall evaluate the submitted proposals. The
decisions of the Evaluation Committee in the evaluation of the Techno-Commercial and Commercial
bids shall be final. No correspondence will be entertained outside the process of negotiation /
discussion with the Committee.
The evaluation of the proposals will be carried out in two stages.
4.2. Evaluation of Bids
a)
OCAC will examine the bids to determine whether :
They are complete.
They are free from computational errors.
Required sureties have been furnished.
The documents have been properly signed.
b) Arithmetic errors will be rectified on the following basis: If there is a discrepancy between words
and figures, the amount mentioned in words will prevail.
c) OCAC may waive off any minor infirmity or non-conformity or irregularity in a bid which does not
constitute a material deviation, provided such a waiving does not prejudice or affect the relative
ranking of any bidder.
4.3. Eligibility Criteria
The bidder should meet the following Eligibility Criteria and must submit documentary evidence in support
of their claim for fulfilling the criteria and they should submit an undertaking on their letterheads to the
fairness of these documents while submitting the bid. The bids received without the documentary
evidence will be rejected outright.
Sl.
No.
1.
Minimum Eligibility Criteria
A bidding firm should be an Indian corporation/ registered in
India as per Indian Companies Act 1956. The bidder should
be a leading telecom service provider having license
experience in providing long distance services (NLD) in the
country and UASL in the state of Odisha.
The bidder should be a profit-making concern with an
average annual turnover of Rs. 1.00 Crore in last three
financial year. The Turnover should be from Telecom
services
2.
4.
Bidder is required to submit self
attested copy of both licenses.
• Copy of the audited Balance
Sheet and Profit & Loss
statements of the company
as on 31st Mar 2014.
• Chartered Accountant
certificate for Net-worth.
The bidder should have positive net worth for last three
years.
3.
Proof to be submitted for
fulfilling the Eligibility Criteria
The Bidder should have executed atleast one point to point
Optical Fiber Connectivity (OFC) in the State of Odisha.
The bidder should furnish, as part of its proposal, a
document fees of Rs. 500/- (Rupees Five Hundred only) and
an Earnest Money Deposit (EMD) of Rs. 20,000/- (Rupees
twenty thousand only).
• Net-worth shall exclude any
revaluation reserve.
Work Order/ Proof of executed
order
Attach original Bank Draft
Note: Any kind of Consortium is not allowed in this Bid.
4.3.1. Tech-Commercial Bid Evaluation
The Bidders who have duly complied with the Eligibility Criteria will be eligible for further processing.
4.3.2. Commercial Bid Evaluation
Based on the results of the Tech-Commercial bid evaluation, OCAC will then proceed to open and
evaluate the Commercial Bid of the technically acceptable bidders. The evaluation will take into
account the information supplied by the bidders in their commercial bid.
The bidder would provide the commercial bid in the format provided. The price would be inclusive of
all taxes, duties, charges and levies etc. as applicable.
Evaluation criteria for Commercial Bid:
The bidder having lowest overall financial quote (TC) shall be declared as L1
a. The lowest cost for Overall Internet Connectivity Including Installation and recurring charges will
be adjudged as L1. OCAC will not be responsible for any erroneous calculation of tax rates or
any subsequent changes in rates or structure of applicable taxes. All differences arising out as
above shall be fully borne by the successful bidder.
b. In case there is any discrepancy between unit price & total price, the unit price will prevail.
c.
In cases of discrepancy between the cost quoted in words and in figures, the amount mentioned
in words will be considered.
d. The purchaser reserves the right to negotiate prices during evaluation if found necessary. Other
conditions being equal the firm which can assure quick delivery shall carry weightage.
Note: - The prices, once offered, must remain firm and must not be subject to escalation for any
reason whatsoever within the period of validity of the bid and subsequent contract, if any.
4.4. Awarding Criteria for Contract
4.4.1. Suppression of facts and misleading information
a. During the Bid evaluation, if any suppression or misrepresentation of information is brought to the
notice of OCAC, OCAC shall have the right to reject the Bid and if after selection, OCAC would
terminate the contract as the case may be, will be without any compensation to the Bidder and
the EMD/ Security Deposit as the case may be, shall be forfeited.
b. Bidders should note that any figures in the proof documents submitted by the Bidders for proving
their eligibility is found suppressed or erased, OCAC shall have the right to seek the correct facts
and figures or reject such Bids.
c.
It is up to the Bidders to submit the full copies of the proof documents to meet out the criteria.
Otherwise, OCAC may not consider such documents.
4.4.2. Award of Contract
a. After evaluation of all accepted Proposals by the evaluation committee, a contract may be
awarded to the successful vendor whose financial quote is the lowest (L1) and would consider it
as substantially responsive as per the process outlined above.
b. Bidder should submit Performance Bank Guarantee (PBG) as per prescribed format in this RFP
before signing the Contract valid for the period of two years.
c.
No dispute can be raised by any Bidder whose bid has been rejected and no claims will be
entertained or paid on this account.
4.4.3. Notification of Award
Prior to the expiration of the validity period, OCAC will notify the successful bidder in writing or by fax
or email, that its proposal has been accepted. In case the tendering process / public procurement
process has not been completed within the stipulated period, OCAC, may like to request the bidders to
extend the validity period of the bid.
The notification of award will constitute the formation of the contract. Upon the successful bidder's
furnishing of Performance Bank Guarantee, OCAC will notify each unsuccessful bidder and return
their EMD.
4.5. Other Terms & Conditions
The bidders to submit a deviation sheet (if any) in the following format:
Sl. No. RFP Document Reference(s) (Section & Page Number(s)) Content of RFP requiring Clarification(s) Remarks 1. 2. During evaluation, deviation may be accepted by the purchase committee after due examination to
confirm that the deviation does not cause any material difference to the quality of service to be
provided by the ISP.
4.6.Performance Security
Within 10 (ten) days of Notification of “Award of the Work” the bidder shall furnish Performance
Security to OCAC @ 10% of the total value of quoted bid by way of irrevocable and unconditional
Bank Guarantee in favour of OCAC for one year and one month. The proceeds of the Performance
Security shall be payable to OCAC as compensation for any loss resulting from the Company’s failure
to fulfill its obligations under the terms and conditions of this tender.
Failure of the successful bidder to comply with the requirements shall constitute sufficient ground for
the annulment of the notification and forfeiture of the bid security in which event, OCAC may award the
contract in accordance with its prescribed rules.
This contract shall be on the basis of this document, the Bid of the vendor, the letter of intent and such
other terms and conditions as may be determined by OCAC, to be necessary for the due performance
of the work, as envisaged herein and in accordance with the Bid and the acceptance thereof.
4.7. Failure to Agree with the Terms and Conditions of the RFP
Failure of the successful Bidder to agree with the Terms and Conditions of the RFP shall constitute
sufficient grounds for the annulment of the award, in which event OCAC may award the Contract to
the next best value Bidder or call for new Bids.
4.8.
Single point of contact for Support:
Bidder has to provide details of single point of contact viz. designation, address, email address,
telephone /mobile No. Escalation matrix for support should also be provided with full details. The
Bidder should have local service support office in Bhubaneswar.
5. General Terms and Conditions of the Bid
Note: Bidders must read these conditions carefully and comply strictly while submitting their
bids.
i. THE BIDDER IS EXPECTED TO EXAMINE ALL INSTRUCTIONS, forms, terms, and specifications in
the bidding documents. Failure to furnish all information required in the bidding documents or
submitting a Bid not substantially responsive to the bidding documents in any respect may result in the
rejection of the Bid.
ii. THE BIDDER SHALL BEAR ALL THE COSTS associated with the preparation and submission of its
bid. OCAC in no case will be responsible or liable for these costs, regardless of conduct or outcome of
bidding process.
iii. PROFESSIONAL EXCELLENCE AND ETHICS. Tendering Authority requires that all Bidders
participating in this Bid adhere to the highest ethical standards, both during the selection process and
throughout the execution of the contract.
iv. CURRENCY OF FINANCIAL PROPOSAL shall be made in Indian Rupees (INR) only.
v. FAILURE OF THE SUCCESSFUL BIDDER to comply with all the requirements shall constitute
sufficient grounds for the annulment of the award, in which event OCAC may make the award to the
next lowest evaluated bidder or call for new bids.
vi. AMENDMENT / CANCELLATION: The Tendering Authority reserves the right to cancel this Tender at
any time without any obligation to the Bidders. The Tendering Authority at any time, prior to the
deadline for submission of Proposals, may amend the Tender by issuing an addendum in writing or by
standard electronic means. The addendum will be binding on all the Bidders. Bidders shall
acknowledge receipt of all amendments. To give Bidders reasonable time to take an amendment into
account in their Proposals, the Tendering Authority may, if the amendment is substantial, extend the
deadline for the submission of Proposals.
vii. RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS: The Tendering Authority
reserves the right to accept any bid, and to annul the bid process and reject all bids at any time prior to
award of contract, without assigning any reason & without thereby incurring any liability to the affected
bidder or bidders or any obligation to inform the affected bidder or bidders of the grounds for the action.
viii. THE TENDERING AUTHORITY RESERVES THE RIGHT TO ACCEPT ANY BID not necessarily the
lowest, reject any bid without assigning any reasons for entering into the Contract.
ix. CONDITIONAL BIDS: If a bidder imposes conditions, which is in addition to or in conflict with the
conditions mentioned herein, his bid is liable to be summarily rejected. In any case none of such
conditions will be deemed to have been accepted unless specifically mentioned in the letter of
acceptance of bid issued by the Tendering Authority.
x. PERIOD OF VALIDITY: Bids shall remain valid for 180 days after last date for bid submission
prescribed by OCAC which may be extended with mutual consent. A bid valid for a shorter period may
be rejected by OCAC as non-responsive.
xi. LATE BIDS: Any bid received by the Tendering Authority after the deadline for submission of bids will
be rejected and will not to be considered.
xii. ANY MATTER WHICH HAS NOT BEEN COVERED UNDER THESE PROVISIONS shall be governed
as per the provisions of Odisha State Government Rules.
xiii. ACCEPTANCE TESTING: The Internet Connectivity will be tested by OCAC or OCAC nominated
agency. The Bidder should make available a similar system, free of cost, as per the configuration
quoted in technical bid.
xiv. PROPRIETARY RIGHTS: The Bidder shall indemnify the Purchase against all third party claims of
infringement of patent, copy right, trademark, license or industrial design rights, software piracy arising
from use of goods or any part thereof within India.
xv. DELAYS IN THE PERFORMANCE OF BIDDER’S OBLIGATION: Any delay by the Bidder in its
performance shall render the Bidder liable to any or all of the following sanctions – forfeiture of its
performance security and / or termination of the contract for default.
xvi. PROFORMA OF BANK GUARANTEE (PBG): The Selected Bidder at his own expense shall deposit
PBG to OCAC, before signing of the contract. The PBG will be released after the one year of the
signing of the contract subjected to successful completion of scope of work mentioned in the RFP.
xvii. TERMINATION FOR DEFAULT: OCAC may, without prejudice to any other remedy for breach of
contract, by written notice of default sent to the Bidder, terminate this contract in whole or in part.
xviii. FORCE MAJEURE
a. Notwithstanding the provisions of clauses 18, 19 and 20 the bidder shall not be liable for forfeiture
of its performance security or termination for default, if and to the extent that, its delay in
performance or other failure to perform its obligation under the contract is the result of an event of
force majeure.
b. For purposes of this clause, “Force Majeure” means an event beyond the control of the Bidder
and not foreseeable events may include, but are not restricted to, acts of OCAC in its sovereign
capacity, wars or revolutions, fires, floods, epidemics, quarantine restrictions and freight
embargoes and other acts of God.
c.
If a force majeure situation arises, the Bidder shall promptly notify to OCAC in writing of such
condition and the cause thereof. Unless otherwise directed by OCAC in writing, the Bidder shall
continue to perform its obligation under the contract as far as is reasonably practical, and shall
seek all reasonable alternative means for performance not prevented by the force majeure event.
d. If the force majeure condition(s) mentioned above be in force for a period of 30 days or more at
any times, OCAC shall have the option to terminate the contract on expiry of 30 days of
commencement of such force majeure by giving 14 days notice to the Bidder in writing. In case of
such termination, no damages shall be claimed by either party against the other, save and except
those which had occurred under any other clause of this contract prior to such termination.
xix. TERMINATION FOR INSOLVENCY: OCAC may at any time cancel the Contract by giving written
notice to the Bidder, if the Bidder becomes bankrupt or otherwise insolvent, provided that such
termination will not prejudice or affect any right of action or remedy which has accrued or will accrue
thereafter to OCAC.
xx. TERMINATION FOR CONVENIENCE: OCAC, may by written notice sent to the Bidder, terminate the
Contract, in whole or in part, at any time for its convenience. The notice of termination shall specify that
termination is for OCAC's convenience and the extent to which performance of work under the Contract
is terminated and the date upon which such termination becomes effective.
xxi. RESOLUTION OF DISPUTES: OCAC and the Bidder shall make every effort to resolve amicably by
direct informal negotiation any disagreement or dispute arising between them under or in connection
with the contract. If, after thirty days from the commencement of such informal negotiations OCAC and
the Bidder have been unable to resolve amicably a contract dispute, either party may require that the
dispute be referred for resolution as per Arbitration and Conciliation Act, 1996.
xxii. APPLICABLE LAW: The contract shall be interpreted in accordance with the laws of India, irrespective
of the place of performance or place of payment under the contract. The contract shall deem to have
made at the place in India from where the contract has been issued.
xxiii. NOTICES: Any notice given by one party to the other pursuant to this contract shall be sent in writing or
by telegram or Telefax and confirmed in writing to General Manager (Admn.), Odisha Computer
Application Centre (Technical Directorate of IT Department, Government of Odisha), Plot No.-N-1/7-D,
Acharya Vihar Square, RRL Post Office, Bhubaneswar-751013
xxiv. TAXES & DUTIES: The Bidder shall be entirely responsible for all taxes, duties, license fee etc.
xxv. Special Conditions of Bid
a. PAYMENT TERMS
1. All payments will be made in INR only
2. No advance will be paid or no letter of credit will be issued.
3. The payment will be subject to fulfillment of Services.
4. Payment Mile Stones
i. 90% on successful Installation and commissioning of OFC and hardware at
respective location balance 10% after acceptance from user for desired output
after deduction of applicable penalty and subject to submission of PBG.
ii. The bandwidth recurring charges will be paid on yearly basis after providing
successful services & after deduction of applicable penalty.
5. The Successful Bidder will have full and exclusive liability for payment of all Duties,
Taxes and other statutory payments payable under any or all of the Statutes/Laws/Acts
etc now or hereafter imposed.
6. Technical Specification and Compliance Sheet
SN
Description of Services
Specification provided by Bidder
Providing 20 MBPS (1:1) symmetric
1
International Internet Bandwidth through
Optical Fiber Connectivity at IT Centre,
Odisha Secretariat.
Note: If any Hardware required for implementing the Services should be submit in technical bid
including Data sheet for the same
7. Compliance Sheet for Pre-qualification Proposal
(The pre‐qualification proposal should comprise of the following basic requirements. The documents mentioned in this compliance sheet along with this form, needs to be a part of the Pre‐
Qualification proposal) Sl.
No.
1.
2.
3.
4.
5.
6.
7.
8.
Basic Requirement
Documents Required
Document Fee
Demand Draft
The bidder should be a
leading telecom service
provider having license
experience in providing
long distance services
(NLD) in the country and
UASL in the state of
Odisha.
Power of Attorney/
Authorization
Particulars of the Bidders
Earnest Money Deposit
The bidder should be a
profit-making concern with
an average annual turnover
of Rs. 1.00 Crore in last
three financial year. The
Turnover should be from
Telecom services
The net worth of the bidder
in the last three financial
years, i.e. 2011-12, 201213, 2013-14 should be
positive.
Technical Capability
9.
Legal Entity
10.
Blacklisting & Performance
20 | P a g e Complied
Reference &
(Yes /No)
Page Number
Bidder is required to submit self attested
copy of both licenses.
Copy of Power of Attorney / Authorization
in the name of the Authorized signatory
As per RFP Clause 8.1.1
Demand Draft / Bank Guarantee
Copy of the audited Balance Sheet and
Profit & Loss statements of the company
as on 31st Mar 2014; ?OR
Certificate from the statutory auditor
CA Certificate with CA’s
Registration Number/ Seal
indicating net worth of the firm
Work Order + Completion Certificates from
the client;
Copy of Certificate of Incorporation, Odisha
VAT registration, Copy of Service Tax
Registration Certificate & PAN, Up to date
VAT clearance, IT return
A self certified letter
Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
8. Bid Formats
8.1. General Bid
8.1.1. Bidder’s Profile
Details of the Bidder (Company)
1
Name of the Bidder
2
Address of the Bidder
3
Status of the Company (Public Ltd/ Pvt. Ltd)
4
Details of Incorporation of the Company
Date:
Ref. #
Date:
5
Details of Commencement of Business
Ref. #
6
Valid Sales tax registration no
7
Valid Service tax registration no.
8
Permanent Account Number (PAN)
9
Name & Designation of the contact person to
whom all references shall be made regarding this
tender
10
Telephone No. (with STD Code)
11
Fax No. (with STD Code)
12
E-Mail of the contact person
13
Website
14
Financial Details (as per audited Balance Sheets)
(in Cr)
15
Year
16
2012-13
2013-14
Net Worth
17
Turn Over
18
PAT
21 | P a g e 2011-12
Signature & Seal of the Bidder RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
8.1.2. Declaration Regarding Clean Track Record
To,
General Manager, Odisha Computer Application Centre (OCAC),
(Technical Directorate under IT Department, Govt. of Odisha), OCAC Building,
Plot No. N-1/7D, Acharya Vihar Square,
RRL Post Office,
Bhubaneswar – 751 013, Odisha
Sir,
I have carefully gone through the Terms & Conditions contained in the RFP
Document [No. ---------------------------------------------------] regarding selection of bidder for
Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha
Secretariat
I hereby declare that my company has not been debarred/black listed by any Government
/ Semi Government organizations in India. I further certify that I am competent officer in
my company to make this declaration.
Yours faithfully,
(Signature of the Bidder)
Printed Name
Designation
Seal
Date:
Business Address:
8.1.3. Declaration of Acceptance of Terms and Conditions in RFP
To,
RRL Post Office,
Sir,
I have carefully gone through the Terms & Conditions contained in the RFP Document
] regarding selection of bidder for Provisioning
[No.
of 20 Mbps Dedicated Internet Bandwidth up to IT Centre, Odisha Secretariat
I declare that all the provisions of this RFP / Tender Document are acceptable to my
company. I further certify that I am an authorized signatory of my company and am,
therefore, competent to make this declaration.
Yours faithfully,
Printed Name
Designation
Seal
Date:
Business Address:
8.1.4. Cover Letter
To,
RRL Post Office,
Sir,
Subject: RFP for Provisioning of 20 Mbps Dedicated Internet Bandwidth up to IT Centre,
Odisha Secretariat
Reference: Tender No: <TENDER REFERENCE NUMBER> Dated <DD/MM/YYYY>
Having examined the bidding documents, we undersigned, offer to supply and deliver
(description of goods and services) in conformity with the said bidding documents as per
the prices given in the price schedule. We undertake, if our bid is accepted, to commence
delivery within (number) days and to complete delivery of all the items specified in the
contract within (number) days calculated from the date of receipt of your Purchase Order.
We agree to abide by this bid for a period of 180 days from the date fixed for bid opening
in instructions to bidders and it shall remain binding upon us and may be accepted at any
time before the expiration of that period.
Until a formal contract is prepared and executed, this bid, together with your written
acceptance thereof, shall constitute a binding contract between us.
We understand that you are not bound to accept the lowest or any bid you may receive.
Yours faithfully,
Printed Name
Designation
Seal
Date:
Business Address:
8.1.5. Price Schedule
To,
General Manager (Admn.),
Odisha Computer Application Centre (OCAC),
(Technical Directorate under IT Department, Govt. of Odisha),
OCAC Building,
RRL Post Office,
Bid form for bid no. ----------------- date of opening ------------1. We ------------- hereby offer to supply the following items at the prices and within the period indicated
below:
Unit Prices
Unit of
Total
Qty.
Per Unit
Tax Per
Inclusive of
SN
Description of Services
Measur
Amount
(Q)
Price
Unit
All Taxes
ement
T=Q*UA
(UA)
Installation Charges for
Providing 20 MBPS (1:1)
symmetric International
Lump
Internet
Bandwidth
1.
1
Sum
through Optical Fiber
Connectivity at IT Centre,
Odisha Secretariat
Monthly
Recurring
Charges for Providing
20 MBPS (1:1) symmetric
International
Internet
12
Monthly
2.
Bandwidth
through
Optical Fiber Connectivity
at IT Centre, Odisha
Secretariat.
GRAND TOTAL IN FIGURES
GRAND TOTAL IN WORDS
2. It is herewith certified that we have understood the instruction to bidders and also the general and
special conditions of the bid and have thoroughly examined specifications and thoroughly aware of
the nature of services required and our offer is to supply services strictly in accordance with the
requirements and according to the terms mentioned in the bid.
3. Above rates are inclusive of all taxes and Rates are valid for a period of 1 years from signing date of
Contract.
4. We will deliver the equipment/Schedule as per required schedule given at clause 7.3 based on the
contract signing received from OCAC.
Note:a) The Bidders may prepare their bid form as per this Performa.
b) No change in the Performa is permissible.
c) No erasures or alterations in the text of the Bid are permitted. Any correction made in the Bid
shall bear initial by the bidder.
8.1.6. Delivery Schedule
S.
No.
1 Description
Delivery Schedule
Installation Charges for Providing 20 MBPS (1:1) symmetric
International Internet Bandwidth through Optical Fiber
Connectivity at IT Centre, Odisha Secretariat
One Month from Date of signing
the contract
8.1.7. Commitment Letter for Support from Internet Service Provider (ISP)
Date ...................................
To,
General Manager (Admn.),
Odisha Computer Application Centre (OCAC),
(Technical Directorate under IT Department, Govt. of Odisha),
OCAC Building,
RRL Post Office,
Ref.: Tender No.- XXXX/XXXX/XXXX/XXXX Dated – XX/XX/XX
I / We ................................................... hereby commit & confirm the following:
a)
The duration of the service support will be for a period of minimum one year (Providing Internet
Connectivity) from the date of successful Installation.
b)
The Service support will be provided onsite and will not be charged extra.
c)
The Service support will be comprehensive hence no extra charge is to be paid for any Hardware
failure.
Yours faithfully,
Printed Name
Designation
Seal
Date:
Business Address:
8.1.8. Format of Performance Bank Guarantee (PBG)
To
The General Manager (Admin)
Odisha Computer Application Centre
Plot No. - N-1/7-D, Acharya Vihar
P.O.- RRL, Bhubaneswar - 751013
EPBX: 0674-2567280/2567064/2567295
Fax: +91-0674-2567842
Whereas, < < name of the supplier and address > > (hereinafter called “the Bidder”) has undertaken, in
pursuance of contract no. < < insert contract no. > > dated. < < insert date > > to provide Implementation
services for < < name of the assignment > > to OCAC (hereinafter called “the beneficiary”)
And whereas it has been stipulated by in the said contract that the Bidder shall furnish you with a bank
guarantee by a recognized bank for the sum specified therein as security for compliance with its
obligations in accordance with the contract;
And whereas we, < < name of the bank > > a banking company incorporated and having its head
/registered office at < < address of the registered office > > and having one of its office at < < address of
the local office > > have agreed to give the supplier such a bank guarantee.
Now, therefore, we hereby affirm that we are guarantors and responsible to you, on behalf of the supplier,
upto a total of Rs.< < insert value > > (Rupees < < insert value in words > > only) and we undertake to
pay you, upon your first written demand declaring the supplier to be in default under the contract and
without cavil or argument, any sum or sums within the limits of Rs .< < insert value > > (Rupees < <
insert value in words > > only) as aforesaid, without your needing to prove or to show grounds or reasons
for your demand or the sum specified therein.
We hereby waive the necessity of your demanding the said debt from the Bidder before presenting us
with the demand.
We further agree that no change or addition to or other modification of the terms of the contract to be
performed there under or of any of the contract documents which may be made between you and the
Bidder shall in any way release us from any liability under this guarantee and we hereby waive notice of
any such change, addition or modification.
This Guarantee shall be valid until < < Insert Date > >)
Notwithstanding anything contained herein:
I. Our liability under this bank guarantee shall not exceed Rs < < insert value > > (rupees < < insert
value in words > > only).
II. This bank guarantee shall be valid up to < < insert expiry date > >)
III. It is condition of our liability for payment of the guaranteed amount or any part thereof arising under
this bank guarantee that we receive a valid written claim or demand for payment under this bank
guarantee on or before < < insert expiry date > >) failing which our liability under the guarantee will
automatically cease.
(Authorized Signatory of the Bank) Seal: Date: 28 | P a g e Signature & Seal of the Bidder