Odotrack ‐ Documentation technique Odotrack – Technical Guide

Odotrack ‐ Documentation technique
Odotrack – Technical Guide
Maker of Odotrack Systems
Summary
I.
Terminology .......................................................................................................................................... 3
II.
Preparation ........................................................................................................................................... 4
1.
Charging the device........................................................................................................................... 4
2.
Features ............................................................................................................................................ 4
3.
Car adaptor ....................................................................................................................................... 5
4.
Unit placement ................................................................................................................................. 5
5.
Trips................................................................................................................................................... 5
6.
Regular conditions for use of your Odo‐10 ....................................................................................... 6
7.
Practical advice ................................................................................................................................. 6
8.
Frequently asked questions (FAQ) .................................................................................................... 7
III.
1.
Authentication on the Web site ........................................................................................................ 8
1.
Verification of trips ........................................................................................................................... 9
2.
Forgotten password ........................................................................................................................ 10
3.
Frequently asked questions (FAQ) .................................................................................................. 11
IV.
V.
Verification of Trips ........................................................................................................................... 8
User management........................................................................................................................... 12
1.
Roles ................................................................................................................................................ 12
2.
Role assignment .............................................................................................................................. 13
3.
Administrative options .................................................................................................................... 13
Contact ................................................................................................................................................ 16
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
2
Maker of Odotrack Systems
I.
Terminology
Odo‐10
OdoPremium
OdoSync
OdoLite Plus
Odotrace
Description
Device which records and stores your trips.
Odo‐10 automatically forwards your data to the servers via the cellular
network.
Application that sends, using the Internet, the displacements stored in
the OdoLite Plus.
Odo‐10 records and stores your trips in the device. A manual
synchronization is necessary to forward the data to Odotrack servers
Software module which allows real time view of the vehicles
displacements.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
3
Maker of Odotrack Systems
II.
Preparation
1. Charging the device
Charge the battery with the cable you have been provided. Connect the charger to the mini‐USB
situated at the bottom of the device. It is recommended you charge the device for 12 hours.
Now you are ready to use Odotrack.
2. Features
Buttons
« Power » Button
« Business trip » Button
« Personal trip » Button
« End trip » Button
Other buttons
Description
Hold button down to turn on/off
Press on the “business trip” button (suitcase) for all of your
business trips
Press on the « Perso » for all of your personal trips
Press on the “End trip” button to manually end your trip. Note
that this feature is activated automatically after being
immobile for 5 minutes
No functions
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
4
Maker of Odottrack Systems
Display screen
s
1
2 3 4
5
6
Icon
(1) Baattery
(2) Ceellular coveraage
(3) Signal strength
h
(4) Co
onnection to server
Description
Battery lifee
Reception indicator of cellular
c
netwo
ork
Cellular siggnal is strongeest when all bars
b are visiblle
Connection
n to the Odottrack server iss active when
n the two
small screeens are linked
d
(5) Time
Universal time.
t
You do not need to change
c
the tim
me on your
Odo‐10, beecause it usess universal tim
me to correctly register
your trips
(6) Co
oordinates
latitu
ude/longitude
e
Present po
osition
3. Car adaptor
We recom
mmend that you
y always leaave the unit plugged
p
in. If the unit operrates on the battery
b
for more
than 24 hours or the battery is drained and not plugged
p
in the vehicle, it will
w automaticcally shut dow
wn
and will no longer tran
nsmit. You willl lose all information without being able to retrieve it.
4. Unitt placement
We recom
mmend that you
y leave it in
n the center, on
o the consolle between th
he seats or on
n an armrest.
Keep all other
o
electron
nic devices that are cellular or GPS navigation in natu
ure away from
m the Odo‐10
0.
5. Trip
ps
When you
u begin your trip,
t
a beepin
ng sound will go
g off. This so
ound is to rem
mind you to select
s
your type of
trip. You have
h
to presss the “Businesss trip” or “Pe
ersonal trip” button.
ou have to keeep the button pressed forr at least 3 seconds. You will
w
Yo
th
hen hear a beeeping sound and the screeen will indicatte your selecttion.
4141 Higghway 440 Westt, Suite 200
Laval, Quebecc H7P 4W6
Office : (514
4) 388‐7734
Toll Free: 1 877 388‐0810
0) 988‐4449
Fax: (450
Logiciel Fiscal VL inc.
www.odotrackk.ca
[email protected]
5
Maker of Odottrack Systems
Yo
ou can select a new type of
o trip at any time
t
during your
y
trip.
Why
W does the Odo‐10 beep
p at the beginning of each trip?
Odo‐10
O
beeps to remind yo
ou to choose between
b
perssonal or busin
ness
trrip. If you do not press thee button, it wiill remain in the same mod
de as
yo
our last trip.
6. Reg
gular cond
ditions for use of you
ur Odo­10
•
The unit
u must alw
ways remain in
n the vehicle.. If it is taken out, any movvement such as
a walking orr
bicyccling will falsiffy the information.
•
The unit
u can be un
nplugged for about 3 hourrs if you need
d the auxiliaryy socket of yo
our vehicle forr
another device.
•
The unit
u works wiithin a tempeerature range of ‐20 to 60°Celsius.
•
The unit
u works on
nly within Can
nadian GSM zones.
•
The OdoPremium
O
can store infformation up to a maximum 8 hours without GSM co
onnection, affter
which the informaation is lost.
•
The OdoLite
O
Plus can
c store oveer 5000 km in Logger modee without havving to be syn
nchronized.
•
Any trip
t made in a circular patttern within a 250 m radiuss will not be logged.
•
Any trip
t lost due to
t failure of the unit or wh
hen the distan
nce travelled is less than 50 km will be
approximated line
early between
n the points of
o departure and arrival.
•
Notee that if it is no
ot included in
n the above list, then it is not
n considereed as a regulaar condition of
o use.
7. Practical adviice
•
Alwaays leave the Odo‐10
O
pluggged in your veehicle (car adaaptor).
•
If you
u take the Od
do‐10 out of your
y
vehicle, be
b sure to turrn it off by pressing the « Power
P
» butto
on on
the side.
s
•
Placee the Odo‐10 in the open where
w
cellular or GPS transsmission will not be obstru
ucted.
•
Placee your Odo‐10
0 in an easily accessible plaace so you caan readily preess the option
n button –
busin
ness or personal.
4141 Higghway 440 Westt, Suite 200
Laval, Quebecc H7P 4W6
Office : (514
4) 388‐7734
Toll Free: 1 877 388‐0810
0) 988‐4449
Fax: (450
Logiciel Fiscal VL inc.
www.odotrackk.ca
[email protected]
6
Maker of Odotrack Systems
•
Do not place the Odo‐10 on the dashboard. If it is exposed to the sun for a prolonged period, the
UV rays will seriously harm the product.
•
If you change vehicles, you simply have to unplug the unit from the old vehicle and plug it in the
new one. Don’t forget to change your vehicle manually in your user account.
•
If you make a stop of less than 5 minutes and you want it to appear as a trip, just press the “end
Trip” button.
8. Frequently asked questions (FAQ)
1. Why do I hear a beeping sound even after I selected the type of trip?
The beeping sound is completely independent of the selection; it goes off when you start up your
vehicle.
2. Does the unit record my trips only after the beeping sound goes off?
No, your trips start being recorded as soon as your vehicle starts moving. The beeping sound is just
to remind you to select a type of trip if it is not already done.
3. Is it possible to reduce the beeping sound or turn it off?
Yes, but only at request. You have to contact the technical support to make the request.
4. When I press a button, I cannot press another one immediately after.
There is a 3 second delay between each action to limit errors.
5. What happens if I selected the wrong type of trip?
No problem, if your trip has not ended you can change it at any time; the unit will record your trip
according to your last selection. If by consulting your account you realise you have not chosen the
right type, you can change it manually. To do so, you have to select the trip in question and double‐
click on the recorded trip (in the “Type of trip” column) and select the right one.
6. The beeping sound goes off when I am in heavy traffic.
If your vehicle stays put, without moving or vibrating, it is likely that the unit will consider that you
have stopped and can start beeping. Do not take that into account.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
7
Maker of Odotrack Systems
III.
Verification of Trips
1. Authentication on the Web site
1. Go to www.odotrack.ca
2. Click on the link « Log In ».
3. Click on the green button « Launch Odotrack ». A window will open.
4. You must identify yourself. For User Name, enter your email address followed by your password.
Click on “Log In”.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
8
Maker of Odotrack Systems
1. Verification of trips
To consult your trips, click on “Trips” in the navigation menu on the left. Your trips will be listed in
descending order, from the most recent to the past. By default, the trips for the last 7 days are listed
since the last trip.
Above the list of trips, you will find a tool to filter out the criteria that you wish to see.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
9
Maker of Odotrack Systems
Features
Vehicles
Start Date
End Date
Trip Type
Active
Description
By default, all vehicles are selected. This feature permits
listing of trips for one or more vehicles.
Lists trips having a start date on or after the date selected.
Lists trips having an end date on or before the date selected.
Options : « All », « Business », « Personal ».
Options : « Yes », « No ».
« Yes » : registered trips
« No » : trips deleted by User
Status
Options : « All », « OK », « Attention », « Error »,
« Odometer ».
« All » : lists all trips
« OK» : lists all valid trips
« Attention » : specifies the departure trip and corresponds
more of less with the preceding arrival trip
« Error » : lists trips with zero distance
« Odometer » : a trip is entered under this classification when
the client updates the odometer reading
Synch. batch
This list features all synchronizations done by the OdoSync.
2. Forgotten password
If you have forgotten your password, go to the authentication page, click on “Forgot your password”
situated under “Connect”. A window will open and will ask you your email address. The technical
support department will send you your password by email.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
10
Maker of Odotrack Systems
3. Frequently asked questions (FAQ)
1. The time of my trip is incorrect. Why?
You have to make sure that your computer is set on the right time zone. To do so, press on “time
zone” and select Eastern Time (GMT‐05:00).
Moreover, it is important to check the box for the automatic adjustments when we change the
time.
2. Some trips are registered even if I did not use my vehicle.
You should always leave the Odo‐10 in the car. If you take it out and walk with it or ride with it in a
mode of transportation other than your motor vehicle, you will create anomalies and record invalid
trips. Also, make sure to keep the Odo‐10 away from other electronic devices like GPS and cell
phones. If you have more than one vehicle, make sure that the Odo‐10 is assigned to the right
vehicle.
3. Some trips seem incorrect ‐ more or less mileage appears or a trip has not registered.
We have created a comfort zone within a radius of 50 km. Therefore, if the unit does not start
operating immediately due to extremely cold temperatures, battery failure or because the unit is
turned off, Odotrack will compensate with a linear trip starting at the last location to the present
one. This trip will show a warning sign (
). If you go beyond the 50 km comfort zone, you will see
an error ( ). The user must then adjust the mileage manually. Go to your account, click on Trips. In
the Action menu, you can adjust the mileage. You can also adjust the differences between the
mileage registered and your odometer in the Vehicles section. (Actual odometer reading)
4. Why is one trip registered as 2 short trips?
This may happen when you are stuck in heavy traffic and you move only a short distance in 4
minutes. It can also happen if you are going around in circles within a given area: i.e. on a highway
interchange or if you are driving around in town within the same 250 meter radius. You can also
verify the “end trip” parameters in the Odo‐10 section of WEB Odotrack.
5. Can my employer track my personal trips?
When you select “personal trip” the details of your trips are invisible. Furthermore, in the event of a
personal trip the “tracker” mode is automatically deactivated. For more details, go to the “User
management” section.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
11
Maker of Odotrack Systems
IV.
User management
You own many vehicles? Odotrack allows different access to the users according to their status in the
business. It is possible to give an employee access to one vehicle while the manager has access to a
group of vehicles.
Your role can be found in the « Account » section. The value is displayed in the left column of your
personal profile.
1. Roles
Role
Administrator
Manager
User
Description
Role assigned by default to the person who provides
themselves with the Odotrack technology. This status allows
access to all functionalities.
Role with the same right as the administrator’s except that the
access can be limited to a part of the vehicles.
Role allowing access to one vehicle.
As a user, can I prevent my administrator and my manager from seeing
my personal trips?
Yes, in the options of your account, uncheck the box “Allow my
manager to see my personal trips”.
As a manager, can I prevent my employee from modifying his trips?
Yes, select the account of your employee in “Account” and in the
options, check the box “Do not allow the change or removal of trips”.
This picture shows the access or right of a person according to their status.
Action
Access to the totality of accounts, vehicles
and trips
Add/modify/remove an account
Add/modify/remove vehicle
Add/modify/remove a group
Assign the rights of manager on a user
Assign a vehicle to a user
Consult the trips
Consult the personal trips of other
Administrator
Yes
Manager
Yes 1
User
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes 2
Yes
Yes
Yes
Yes
Yes
Yes
Yes 2
No
No
No
No
No
Yes
No
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
12
Maker of Odotrack Systems
employees
Make changes to trips
Track the trips of another employee
Prevent a manager from accessing personal
trips
Prevent a user from changing their trips.
Yes 2
Yes 2
N/A
Yes 2
Yes 2
N/A
Yes
No
Yes
Yes
Yes
N/A
1‐Only for the group they are in charge of.
2‐Yes, if the user gives their manager access to their personal trips.
2. Role assignment
•
•
•
•
There can only be one Manager by account.
There can only be one Manager for a Group.
When an account is created, the status by default is User.
To give the status of Manager to a User, this User must be the manager of a group. Once the
person is assigned to a Group, their status will change automatically to Manager.
3. Administrative options
For a group of vehicles, a user can prevent the administrator and manager from having access to their
personal trips. By default, all users give access to all their trips, personal or not.
To prevent the administrator and manager from accessing your personal trips, go to your account and
uncheck the box “Allow my manager to see my personal trips”.
Even if you do not allow your manager to see your personal trips, you will have access to all your trips in
your own account:
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
13
Maker of Odotrack Systems
Your manager will see the time of your personal trips but will not have access to addresses, maps and
itineraries. Also, the manager will not be able to change the type of trip to “business” in order to try to
have access to those details.
In Odotrace, the module allowing to track the trips of an employee, the personal trips will be marked
with an orange circle. The location of the vehicle and the itinerary will not be visible on the map.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
14
Maker of Odotrack Systems
Restricted access to the modification of trips
Only a manager can forbid prevent a user from making changes. In “Contacts” under the user’s file,
check the box “Do not allow user to add or modify trips”.
When the user accesses their trips, the “Action” menu in the top right corner will not show.
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
15
Maker of Odotrack Systems
V.
Contact
Do not hesitate to contact us for any question or commentary. It will be our pleasure to give you the
information you need.
Office: (514) 388‐7734
Toll free: 1 877 388‐0810
Fax: (450) 988‐4449
Customer service: (514) 388‐7734
Technical support: (514) 388‐7734 extension 2181
Email: [email protected]
4141 Highway 440 West, Suite 200
Laval, Quebec H7P 4W6
Office : (514) 388‐7734
Toll Free: 1 877 388‐0810
Fax: (450) 988‐4449
Logiciel Fiscal VL inc.
www.odotrack.ca
[email protected]
16