Here`s - Mack Trucks Australia

2013
Vol. 3
GUARDDOG CONNECT
WATCHES OVER CUSTOMERS
Mack Dealer Honored
for Excellence
Steam Whistle
Brews Success with Mack
VIEWPOINT
Looking Back—And Ahead
Kevin Flaherty
President, Mack Trucks
North American
Sales & Marketing
2013 was a year of change and progress for Mack Trucks. Mack introduced a slew of
innovative new products and services that continue to define how an industry leader stays on
top of its game for more than 113 years. To name just a few, Mack brought to market: trucks
fueled by natural gas; new suspensions that use insightful design to improve performance and
return on investment; and a new powertrain package for maximum performance.
Most recently, Mack introduced a groundbreaking new approach to customer support
through the use of telematics with GuardDog® Connect. GuardDog Connect takes Mack’s
integrated vehicle electronics and seamlessly connects it to Mack OneCall, our comprehensive
customer uptime program. The result is that trucks stay on the job, producing revenue and
allowing the customer to run an efficient business.
2013 marks another more personal change. After 40 years as a member of the Mack
family, I will retire at the end of this year. Mack has been a central part of my adult life, and
I am honored by all the rich experiences I’ve had with our customers, dealers and employees
during this time. It’s been quite a ride.
Obviously, there have been many changes since I joined Mack in 1973. On the larger
scale, there have been oil embargoes, emissions changes, the creation of NAFTA and more.
In the truck industry, there have been competitive realignments, established truck makers
leaving the business (voluntarily or not), mergers and acquisitions of truck makers, and new
competitors in many new markets. So it’s been an exciting time.
And the trucks have certainly changed during this period. Yesterday’s MACK trucks, as
legendary and tough as they were, are a far cry from the trucks we make today. The precision,
productivity, safety, quality and environmental performance of today’s MACK trucks
reflect the unending dedication to improvement that marks this organization and its people.
Likewise, the customer focus and dealer dedication that have been hallmarks of Mack since
its founding have been immeasurably enhanced with our strategy of constantly investing in
new ways of providing comprehensive customer support.
I am very happy to tell you that Mack will now be in the very capable hands of my
successor, Stephen Roy. Stephen is no stranger to the Mack family. He has led our North
American aftermarket organization since 2008, prior to which he spent 11 years with our
financial services organization. His more than 25 years of industry experience began in truck
sales, and his most recent assignment has given him a thorough understanding of Mack’s
North American business and our tremendous opportunities in this market. Stephen has
a laser focus on the organization’s performance and customer satisfaction, so I feel very
confident in the future of Mack Trucks.
Thanks to all of you for your support of Mack and the friendship so many of you
have shown to me over the years. It’s been a wonderful place to work, full of outstanding
people — customers, dealers and colleagues.
Enjoy the ride.
Kevin Flaherty
President, Mack Trucks North American Sales & Marketing
2 | 2013 V3 | BULLDOG
IN THIS ISSUE
Vol. 3, 2013
4
MACK ® GuardDog ® Connect gives customers more support
BIG STORY
04
COMPANY NEWS
08
DEALER FOCUS
10
FEATURES
12
FLEET SPOTLIGHT
14
FROM THE ROAD
16
DOG BITES
18
PHOTO OP20
FROM THE VAULT
12
Texas mover helps town recover from explosion
21
INTERNATIONAL22
DeBoer family boosts fuel economy with Mack
14
Published since 1920 • Vol. 3, 2013
Bulldog ® is published by the Marketing Department of Mack Trucks, Inc. for Mack customers, distributors and enthusiasts.
TM Trademarks of Mack Trucks, Inc. ® Registered trademarks of Mack Trucks, Inc. © 2013 Mack Trucks, Inc. Mack Canada Inc. Mack Trucks Australia Pty. Ltd. Printed in USA.
BULLDOG | 2013 V3 | 3
BIG STORY
Proactive Telematics
System Keeps Big Wheels
Rolling
MACK® GuardDog® Connect provides a total maintenance system, from monitoring through service
4 | 2013 V3 | BULLDOG
BIG STORY
MACK
GuardDog
Connect
Has Your
Back
®
®
M
ack Trucks continues to have your
back — anytime, anywhere. With
the introduction of MACK®
GuardDog® Connect, owners can rely on a
service to diagnose issues with their MACK
MACK GuardDog Connect uses
a telematics solution that sends and
receives data from a remote device. That
system links driver and machine to a
network of diagnostic and repair facilities
automatically — often before a driver even
becomes aware of a problem. It is built
upon the existing MACK GuardDog
maintenance monitoring system that is
incorporated into every truck. Like a true
watchdog, GuardDog keeps an eye on
the truck and alerts the driver to potential
maintenance issues.
GuardDog Connect extends that
monitoring from the truck right on
through to the service bay. It enables
the remote diagnosis of issues, proactive
scheduling of repairs and confirmation
that needed parts are in stock and ready to
install, all while the truck is still working.
trucks and provide proactive support while
they’re on the road, to keep them rolling and
making money. It’s an integrated solution to
keep trucks and profits in tip-top shape.
If something happens to the truck
on the road, GuardDog Connect detects
the problem instantly and issues an
alert to MACK OneCall,™ Mack’s 24/7
customer support center, staffed by trained
support specialists. GuardDog also tracks
maintenance milestones, so drivers know
when the truck needs service. That can
help fleet managers track maintenance and
repair information and potentially reduce
administrative costs.
Throughout the entire process,
GuardDog Connect communicates with
all parties to keep everyone informed.
“Customers have enough on their
minds today without having to worry
about the time it takes to diagnose a
problem with their vehicle and address the
situation,” said John Walsh, vice president
of marketing for Mack. “GuardDog
Connect simplifies the repair process for
drivers and fleet managers, combining
purposeful telematics technology with the
know-how of the Mack support network
to keep customers rolling.”
Next-Generation Solution
Customers already know GuardDog,
Mack’s onboard watchdog. GuardDog
analyzes the truck for unplanned faults
and pre-programmed maintenance
milestones. If a filter clogs, fluid levels
drop or the truck nears its recommended
service interval, GuardDog sends a direct
message to the driver via the MACK
Co-Pilot™ display on the dashboard.
GuardDog Connect adds an extra
layer of security through real-time remote
diagnostics, linking the truck’s monitoring
system to a network of support staff and
BULLDOG | 2013 V3 | 5
BIG STORY
How GuardDog Connect Works
Mack Connected Truck
MACK® GuardDog® Connect is built upon the existing MACK
GuardDog maintenance monitoring system, allowing communication
between the truck, customer, Mack OneCall and the dealership. It is
linked to the truck’s electronic architecture and communicates via cellular
networks. This next-generation system features connection to the ISO
bus as well as to the J1939 and J1587 buses.
The factory installs GuardDog Connect and provides a roof-mounted
antenna that serves as the hardware for both cellular and GPS systems.
GuardDog Connect uses the networks to exchange vehicle information
such as location, speed and important diagnostics data. The electronics
fit in the dash behind the D panel on all cabs.
One of the biggest benefits of GuardDog Connect is the ability to
perform diagnostics remotely, increasing customer uptime. It can:
24 / 7
• Analyze faults and determine the cause as soon as a fault appears
• Automatically notify OneCall technical support personnel when a
customer’s truck displays critical fault codes
Mack Dealer
• Trigger scheduling of a service bay and the ordering of parts
OneCall™ Center
• Constantly monitor maintenance needs
‘‘
‘‘
GuardDog Connect is a key
part of Mack’s commitment to
taking care of our customers.
service providers. Fully integrated into the
vehicle when manufactured, GuardDog
Connect kicks in if it detects a more
serious situation. The system triggers
a series of events that starts with an
automatic alert to MACK OneCall. If
the issue needs immediate attention, the
system contacts Mack’s customer center
with the fault code.
While the driver continues to work,
the OneCall team evaluates the situation
and opens a case in the MACK ASIST
Web-based fleet service management
platform. The team contacts the owner or
fleet service manager and begins repairplanning through a dealer chosen by the
customer. The process includes verification
that a bay and the necessary parts are
available, while OneCall electronically
sends repair instructions to the dealer.
Every step of the process happens
within minutes of the initial GuardDog
6 | 2013 V3 | BULLDOG
– David Pardue
VP aftermarket service development
Connect alert and is constantly managed
by OneCall. The result is that technicians
are fully prepared when the truck arrives,
getting the customer back on the road
faster.
Better Data, Better Decisions
Mack developed the onboard
vehicle telematics system to provide
all decision-makers with real-time
diagnostics — advanced information
that can lead to faster repairs, less
downtime and greater predictability.
“GuardDog Connect is a service
that enhances the decision process,” said
David Pardue, vice president of Mack
aftermarket service development. “The
system provides more information sooner
in the process, advising the level of severity
along with repair options. We’re basically
moving from a reactive decision-making
process to one that delivers proactive,
planned repairs.”
While other OEMs offer similar
services, none fully integrate all aspects
of vehicle telematics, onboard monitoring
and service communication, and none
tie it all in with the customer, dealer and
OneCall support system.
Mack’s extensive and ongoing field
testing shows that GuardDog Connect
leads to better service and better results.
Pardue said customers using the service
report fewer unplanned downtime days,
with an average downtime reduction
of one day.
“While GuardDog Connect utilizes
the latest technology, it delivers a total
service package,” Pardue said. “It really
ties man to machine.”
Comprehensive Coverage
GuardDog Connect will come
standard and free of charge for two years
on Model Year 2015 MACK Pinnacle,™
Titan by MACK and MACK Granite®
models scheduled to roll out in January
2014. (You can watch a video explaining
GuardDog Connect on the Mack Trucks
YouTube Channel.)
GuardDog Connect is part of
Pedigree™ Uptime Protection, an
BIG STORY
industry-leading integrated suite of
service and support solutions including
Bulldog Service Management, Bulldog
Parts Purchasing, Bulldog Financing
and Bulldog Asset Protection. Mack
also installs QR codes on the driver’s
side doorframe of all models during
assembly. QR codes can be quickly
scanned with a tablet or other mobile
device when a truck arrives for service at a
Mack dealer, allowing rapid access to the
truck’s information and service history.
The system automatically launches Mack
ASIST to further expedite the dealer
check-in process.
“GuardDog Connect is a key part
of Mack’s commitment to taking care of
our customers — beyond the initial vehicle
purchase,” Pardue said. “It is core to our
promise that Mack has our customers’
backs.”
GuardDog Connect supports customers even in remote areas
BULLDOG | 2013 V3 | 7
COMPANY NEWS
Technicians Perform Super
Job at TMCSuperTech
Building on a history of educational
support, Mack customer PITT OHIO
provided a small fleet of trucks for the
Technology and Maintenance Council
(TMC) National Technician Skills
Competition.
In an effort to support the cultivation
of trucking industry technicians, the
Pittsburgh-based company provided
seven MACK® Pinnacle™ models for
the ninth annual competition, dubbed
TMCSuperTech 2013. The Pinnacle
models were used for the brake repair
workstation.
Mark McLean, Jr., from FedEx
Freight, Montgomery, N.Y., placed first
in this year’s competition. As the grand
champion, McLean earned the title of
“the industry’s best technician” and a
trip to the 2014 Daytona 500. Secondplace winner, Eric M. Vos, from FedEx
Freight, Boise, Idaho, won a trip to the
2014 Brickyard 400, and third-place
finisher Jeffrey Ostby, from FedEx
Freight, Spokane, Wash., received a trip
to the 2014 Talledega 500. Additional
awards were given for individual skills
competitions.
Conducted September 9 and 10
in Pittsburgh, TMCSuperTech rewards
superior skill and encourages excellence
among truck technicians. This year, TMC
expanded the competition to two days,
allowing 130 technicians from the United
States and Canada to take part in the
event. Day one featured the qualifying
round, which included a written test
plus several hands-on skills challenges.
The 112 technicians scoring the most
points the first day advanced to the next
day’s competition, where they put their
diagnostic and problem-solving skills
to the test. Competitors participated
in a variety of trouble-shooting tests in
Bruckner Rep Walks
the Bulldog to Victory
Tom Tenseth knows how to talk the
walk. That’s how the sales rep at Bruckner
Truck Sales of Fort Worth, Texas, strolled
away with top honors in the 2013 Mack
Trucks Walk the Bulldog competition.
Walk the Bulldog features Mack
sales professionals from across the United
States competing to determine who most
effectively presents the Mack total value
proposition. During the championship,
Mack sales professionals conducted a truck
walk-around, a hands-on presentation of
the MACK® Granite® model to a customer.
Competitors were judged on how well
they communicated product features and
benefits based on customer requirements,
as well as the service and support solutions
offered under the MACK Pedigree Uptime
Protection™ program.
8 | 2013 V3 | BULLDOG
categories such as HVAC, drive train,
brakes, electrical, wheel ends, suspensions
and engines.
“Mack Trucks is proud to put our
support behind an event that focuses on
the skills and professionalism of some
of the finest truck technicians in the
United States and Canada,” said John
Walsh, Mack vice president of marketing.
“Congratulations to the TMCSuperTech
winners for being the best of the best.”
Cody J. Pleau, from Hartt Transportation
Systems, Inc., competes at the brake repair
workstation during the TMCSuperTech
2013 competition in Pittsburgh.
“Walk the Bulldog is one way we
recognize the knowledge and customer
focus of Mack sales professionals,” said
John Walsh, Mack vice president of
marketing. “Our dealers and sales teams
are first in line to help customers get the
best truck for their job, backing that up
with service and support throughout the
ownership experience. This competition
shows what it takes to make that happen.”
Tenseth, who placed third at last
year’s competition, started at Bruckner’s
as a truck technician in 1995 and began
selling Mack trucks in 1999. Stephen
Cline, of Bruckner Truck Sales of
Oklahoma City, Okla., placed second
in the competition. Bill Gross, of W.W.
Engine & Supply in Harrisburg, Pa.,
finished third.
Twelve sales professionals competed
in the third annual competition, all of
whom were top finishers at regional
competitions. One hundred and eight
sales professionals participated overall.
“FUEL MILEAGE IS
ABSOLUTELY EVERYTHING.
MACK’S SUPER ECONODYNE
IS THE ONLY CHOICE.”
®
DANNY CRANE
CRANE TRANSPORT
Danny Crane of Crane Transport was looking for a new,
fuel-efficient fleet. But the competition couldn’t hit higher
than 6.5 mpg. So he tried the Mack ® Pinnacle™ Series
with the Super Econodyne package. “The MP8,® right off
the bat was 7.5. I saw them as high as 8.” Fuel economy
is central to the decisions Danny makes about his business.
Thanks to the Pinnacle’s Super Econodyne package, his
fleet is saving $210,000 this year in fuel costs. And an
advantage like that can mean absolutely everything.
Scan the QR code to learn more or visit your
local Mack dealer for a test drive.
MackTrucks.com
DEALER FOCUS
Randall-Reilly President Brent Reilly, left, presents the Successful Dealer Award to TEC Equipment, Inc. President and CEO David A. Thompson
and his wife Ann during the Commercial Vehicle Outlook Conference in Dallas.
Publisher Honors Mack Dealer TEC Equipment
The publisher of Successful Dealer
honored Mack distributor TEC
Equipment, Inc., with an award
for exceptional sales and service, as
well as excellence in community and
civic engagement.
TEC President and CEO David A.
Thompson and his wife Ann accepted
the inaugural Successful Dealer Award
during the Commercial Vehicle Outlook
Conference in Dallas, Texas, after
receiving a nomination from Mack
Trucks. Judges considered several criteria
in determining the winner, including
environmental stewardship efforts,
customer education and support, staff
training and dealership marketing.
Mack nominated the dealership because
of its strong employee training efforts,
outstanding customer education and
innovative marketing and investments in
the local community above and beyond
what is generally expected of a dealer.
“We are very pleased to be recognized
nationally by Successful Dealer,” Thompson
said. “Our success doesn’t come from
one person. We have the best people and
customers in the industry.”
10 | 2013 V3 | BULLDOG
Founded by Thompson in 1976,
TEC Equipment is the largest multi-point
dealership group on the West Coast, with
locations up and down the Interstate 5
corridor in Oregon, Washington, Nevada
and California. Under Thompson’s
leadership, TEC has embarked on a
relentless expansion of facilities and
training — the company now boasts 850
employees in 21 locations. In addition to
its dealership business, TEC operates a
finance company, insurance brokerage,
fuel sales and more than 770 truck leasing
and rental businesses.
“It was clear from their nomination
that David Thompson and his team at
TEC have made a commitment to their
employees and the communities they
serve,” said Jason Cannon, Successful
Dealer online editor. “Ultimately, it was
important to us that this award recognizes
a well-rounded, successful business—one
that is also a great place to work, not
simply a financially successful one. And
we believe we found all that and more
with TEC.”
All TEC branches are actively
involved in supporting local law
enforcement, fire departments and school
systems. They offer professional training
for customers who often earn certification
for attending events. And they sponsor
several youth sports programs and
fundraisers for employees.
Thompson is equally dedicated to
building the Mack brand in the West.
“The TEC Equipment dealership
group has been one of our most innovative
and proactive dealers in the Mack
Trucks dealer network, delivering a truly
impressive level of customer support,”
said John Walsh, Mack vice president of
marketing. “Not only is TEC Equipment
committed to employees, customers and
their local community, but they also are
committed to helping Mack Trucks grow
our presence on the West Coast, and we
are honored to have them as a partner.”
Produced by Randall-Reilly, Successful
Dealer provides dealers, repair garages and
distributors with information on sales,
marketing, service and operations
through a robust website and daily and
weekly newsletters.
DEALER FOCUS
Steam Whistle Brews Success with Mack
“Our motto is, ‘Do one thing really,
really well,’” said Gordeon McCaffrey,
director of distribution for Steam Whistle
Brewing. “That’s why Mack Trucks is such
a good fit for our company.”
McCaffrey stands in front of a
line of bright green trucks outside the
headquarters of Steam Whistle Brewing,
an independent craft brewery in Toronto’s
historic John Street Roundhouse. The
trucks — three MACK® Granite® models
and one Pinnacle™ Rawhide edition—
glow in the sunlight. So does McCaffrey,
as he talks about one of Canada’s fastestgrowing companies.
“Steam Whistle Brewing has been
making our craft pilsner since March
2000,” he said of the pale lager that takes
its name from the city of Plzeň (or Pilsen)
in Bohemia, the Czech Republic. “We
started with 16 employees and are now
up to 154 full- and part-time staff. We are
the largest single craft beer brand in the
province of Ontario.”
McCaffrey said the company
achieved that growth by following its
motto. “We have a singular focus of
making just one beer of exceptional
quality that Canadians can be proud of.
We’re also known for being a great place
to work, for our community support and
sustainable business practices.”
That “good beer, good folks”
culture extends to all of Steam Whistle’s
operations. “It’s never just about the
quality of the pilsner but every element
of our brand, from our packaging and
quality control measures to the kind of
trucks we drive.”
Steam Whistle has purchased three
Granite models with 405-HP MP7
engines, Mack front axles and Mack air
suspension. The 2013 Pinnacle Rawhide
edition features a 505-HP MP8® engine,
MACK mDRIVE™ transmission,
Mack front and rear axles, and a Mack
suspension. It is run by owner-operator
Phil Marsh, who introduced Steam
Whistle to Mack.
Support is essential. “We worked
closely with Steam Whistle to make
sure they got what they wanted,” said
Emily Paterson, dealer principal and
VP of operations at Durham Truck &
Equipment in Ajax, Ontairo. “They
have a contract for maintenance — it’s
a whole package. They are in the beer
business, not the trucking business.
We look after them.”
Performance is a must — another
reason the company turned to Mack.
“Beer is a very heavy product, and that
weight adds an extra burden to our
delivery fleet,” McCaffrey said. “The
payload and durability of the Mack
vehicles have allowed us to accommodate
the rapid growth of our business. The
beer industry is super weather-dependent,
so when the heat of summer hits, we
know we can count on our trucks to
get a massive quantity of beer out to
thirsty Steam Whistle drinkers all across
the province.”
Branding is vitally important to
Steam Whistle, too, which is why it chose
a supplier with a great reputation and
instant recognition. The company likes the
look of the new Mack trucks. The Granite
model is not a typical city delivery truck,
so it gets noticed, especially with Steam
Whistle’s distinctive livery colors. “We
know our vehicles are moving billboards
for the brewery, so sharp vehicle graphics
and shiny chrome help to deliver our
message about quality through attention
to detail,” McCaffrey said. “We are very
proud of our partnership with Mack
Trucks, as they provide the same valued
‘overbuilt quality’ and dependability, as
well as some great retro aspects to their
trucks. They fit well into our fleet.”
And Steam Whistle’s culture.
BULLDOG | 2013 V3 | 11
FEATURES
Texas Mover Brings Relief to Stricken Town
“It looked like a massive crime scene,”
said Snow, president of HD Snow and
Son House Moving, Inc., in Fort Worth,
Texas. “They cordoned off Main Street
north and west of the railroad tracks.
There was yellow tape and police officers
with patrol cars at every intersection. I
‘‘
was seeing flashing lights and a lot of tall
monopoles of the news vans. There were
men cooking in big barbeque pits to feed
the workers. They had set up a triage area
on the high school football field and the
ambulances were taking people there. The
area where the explosion hit, they wouldn’t
‘‘
Gary Snow had seen footage of the
damage to the town of West on television,
after a fertilizer plant explosion leveled this
Texas community. But nothing prepared
him for the scene he and his father H.D.
witnessed the next day as they mapped a
route for relief efforts.
You’re going down the road thinking everyday
is Christmas and in a blink of an eye your world is
changed, or over. It was a humbling experience.
Aerial photo of the West explosion site, taken several days after the blast.
12 | 2013 V3 | BULLDOG
– Gary Snow
HD Snow and Son House Moving, Inc.
FEATURES
let anybody up there, but the homes we
could see were in bad shape.”
The April 17, 2013 ammonium nitrate
explosion at the West Fertilizer Company
storage and distribution facility killed
14 people, including 11 first responders,
and injured 200 in this town of 2,800
people, located about an hour’s drive south
of Dallas/Fort Worth. It destroyed 120
homes, a 50-unit apartment complex and
three of the West Independent School
District’s four schools.
Snow drove there to map a route for
hauling portable and modular classrooms
to the school district. On Friday morning
he delivered the first of three portable
units donated by Grand Prairie, a district
sandwiched between Dallas and Fort
Worth. Snow and his father delivered
two more over the weekend. The last pull
hit 115 miles. A month, later H.D. Snow
hauled another five portables 120 miles
from the Northwest Independent School
District north of Fort Worth. Another
hauler delivered additional units from the
Mansfield Independent School District.
The classrooms relieved overcrowding
in the town’s sole remaining elementary
school and enabled the district to reopen
its middle and high schools this fall.
Snow used Mack Daddy, his 2011
MACK® Granite®, for the job. “She’ll get
up and running 50 miles per hour with
one of those buildings,” he said. “She’s got
enough horsepower.”
Months after the explosion, Snow
said the resilience of the residents amazes
him. “The people of West have been
working like ants on a sugar hill so they
can get their kids back to normal. I didn’t
have any dealings with the people who lost
their loved ones or homes. I dealt with the
people who were there to help. They had
this can-do attitude. They didn’t know
who I was when I walked up to them that
first day. They asked, ‘What do you need,
and how can we help?’ I said, ‘I’m here
to help you.’”
And while he’s proud of his small
contribution, he’s taken away a bigger
message from the event. “You’re going
down the road thinking everyday is
Christmas, and in a blink of an eye,
your world is changed, or over. It was
a humbling experience.”
A House Becomes History in Texas
Nancy Ghirla just knew the truck
looked too small to move the house, even
if it was a Mack. Even if it was only 100
yards across the parking lot in Garland, a
city of 227,000 located 20 miles northeast
of Dallas.
There, in the hot Texas sun, sat a 2011
MACK® Granite® model named Mack
Daddy, and one of two buildings it would
haul. Piled on its trailer, the 118-year-old
Pace house stood at an imposing 40 x
60 x 25 ft. tall and weighed in at 140,000
lbs. The second building, the Lyles/
Tinsley house, looked about the same
size. To make things even more difficult,
the truck’s owner, Gary Snow of HD
Snow and Son House Moving, Inc., of
Fort Worth, had to back the rig across
the road.
Ghirla, the editor of the Garland
Messenger, endured the May heat to
cover efforts to rescue the homes and a
railroad station from the wrecking ball—
the land owner was making way for an
apartment complex and parking garage
near City Hall.
As Snow fired up the Granite, she
turned to David Riggs in amazement.
“That truck must have an awesome
engine.”
“What’s really amazing is the strength of
the transmission,” said Riggs, president
of the Garland Fire Fighters Association,
and someone who knows about trucks.
“That’s a powerful machine.”
Gary Snow would agree. The Granite
sports a 515-HP MP8 engine with a
Mack 10-speed transmission, four-speed
auxiliary, 46,000-lb. Mack rear axles and
a Camelback suspension. It was bred to
haul, as were the other vehicles in Snow’s
fleet: a 1964 Mack B61 called Bad John,
a 1974 Mack R600 nicknamed Ruff &
Ready, a 1981 Mack RD600 known as
Bad Dog, and a 1985 Mack RD600 that
goes by the name of Top Dog.
Snow said the four- to five-day
preparation presented more of a
challenge than the move itself. “We had
to cross-load the buildings with steel
beams beneath the floors because the
buildings were so wide. And the Lyle
house had a freestanding fireplace.”
Months later, Nancy Ghirla is still
amazed at the move. “Honestly, it was
so exciting to see that huge 112-year-old
house actually moving, and that wonderful
Mack truck doing the job in reverse. Mr.
Snow is some kind of magician, too,
because the whole operation flowed just
as smooth as silk. I don’t know who was
driving the truck, but he must have had
nerves of steel, as he certainly couldn’t
see where he was going—he had to rely
on the signals Mr. Snow was giving him
from in front of the truck.”
The Granite, Snow said, needed no
help. “As far as Mack Daddy, it just works
flawlessly. It has so much strength. It’s
one of the greatest trucks around.”
After watching the move, Nancy
Ghirla agreed. “Suddenly all those old
sayings like ‘Built like a Mack truck’ and
‘Strong as a Mack truck’ made a whole
lot of sense. Now I know exactly what
they mean.”
BULLDOG | 2013 V3 | 13
FLEET SPOTLIGHT
Oak Harbor Director of Maintenance Dan Vander Pol with his new MACK ® Pinnacle™ DayCab.
MACK ClearTech Clears Way for
Oak Harbor Freight Lines
™
Regional LTL hauler Oak Harbor
Freight Lines found itself in a difficult
situation when California tightened
its emissions requirements. By the end
of 2012, 30 percent of any fleet in the
Golden State had to comply with US’07
emissions rules. This year that number
rose to 60 percent, and by January 1 of
2014, it jumps to 90 percent.
That could have spelled trouble for
the Auburn, Wash.-based freight-hauler,
which has 32 terminals, 1,300 employees,
annual revenues of $150 million and
500 tractors, half of them running in
California. Many of those rigs use older
emission control technology and would
need a retrofit to comply.
‘‘
“We might have to retrofit trucks at
$15,000 apiece, and you’re putting that
on a truck that’s barely worth it,” said
Dan Vander Pol, director of maintenance
at Oak Harbor. “We need reliable trucks
because our customers rely on us.”
To find a cost-effective solution,
Oak Harbor turned to someone it could
trust — Greg Beman, sales manager at
Seattle Mack, and Mack Trucks, for
its proven ClearTech™ SCR system.
Oak Harbor ordered a fleet of MACK®
Pinnacle™ DayCab models with 415HP MP8 engines and a mix of 10-speed
and mDRIVE™-automated manual
transmissions. By the end of 2012, the
company had 75 Pinnacle models in
‘‘
®
We need reliable trucks because
our customers rely on us.
14 | 2013 V3 | BULLDOG
– Dan Vander Pol
Director of Maintenance at Oak Harbor
the field, almost all with mDRIVE
transmissions.
“They run well,” Vander Pol said.
“They’re getting better fuel mileage than
the competition and they’re burning less
diesel exhaust fluid. It varies from route
to route — some of these trucks pull triple
trailers over mountains in Oregon — but I would say 6 mpg would be a safe
number.”
Vander Pol said the drivers like the
trucks, too, especially the mDRIVE
transmission. “They are just ecstatic.”
MACK SHOP ONLINE
For Mack Trucks
Collectables,
visit mackshop.com
FLEET SPOTLIGHT
For DeBoer Family,
a New Beginning with Mack
Dale DeBoer isn’t a talker. He prefers
action. Which is how he and his sister
Kay have built the business started by
their father into one of the largest contract
carriers in Wisconsin. And it’s why this
generation of owners has switched to the
latest generation of Mack trucks.
To improve fuel economy and driver
satisfaction, deBoer Transportation
purchased its first Mack trucks — 10
Pinnacle models with 60-inch midrise
sleepers. Five are equipped with 395 HP
MP7 engines and mDRIVE transmissions
and five with 445 HP MP8 engines and
10-speed manual transmissions.
“We’re getting excellent fuel mileage,”
said Dale, who spells his family’s last
name with a capital D and the company
name with a lowercase D. “The drivers like
them. They’re good, solid trucks.”
Smart purchasing, hiring and
scheduling have helped deBoer
Transportation thrive in spite of the
economic downturn. Good service from
Sales Manager Phil Olson at Scaffidi
Commercial Trucks has also helped, as
well as a history of on-time performance.
“Since deBoer Transportation was
founded in 1967, it’s been our goal to
provide superior service to our customers,”
said co-president Kay DeBoer. “Purchases
of equipment are made with that goal
in mind.”
Based in Blenker, Wis., deBoer
Transportation, Inc. is a 48-state
truckload carrier that mainly hauls dry
van freight. The company operates 350
tractors and leases equipment from 30
owner-operators. It has trailer operations
in Mexico, as well as divisions in logistics,
dedicated, intermodal and reefer. In
addition to its headquarters in Wisconsin,
it has facilities in Texas and drop-lot
locations throughout the U.S. DeBoer
also runs a driver training program to
augment the available driver pool.
“Providing a comfortable and
functional work environment is crucial
to retaining drivers,” Kay said. “When
making the decision to trade out some
older units in 2012, deBoer decided to
purchase from Mack. Because some
drivers prefer one over the other, the
order was split between Mack mDRIVE
automated manual transmissions and
10-speed manual transmissions. To date,
the new units average more than 7 mpg,
which significantly reduces operating costs
when compared to older models.”
Today the company is run by a
second generation of the DeBoer family
but still strives to foster the pioneering
spirit started by its founder Ron DeBoer
nearly 45 years ago. “We continue
to concentrate on providing superior
service and are proud to have received
numerous awards from customers for
quality operations,” Kay said. “Those
accomplishments would not be possible
without the good product and service of
the Mack brand.”
Dale and Kay DeBoer find superior service — and equipment — lead to success
BULLDOG | 2013 V3 | 15
FROM THE ROAD
Lord of the Rings
Ohio Driver Brings Bell
Power to the People
If you ask Jeff Crook to play at your
church or college, he’ll show up with bells
on. Forty-eight to be exact, ranging in
size from a handbell to the Liberty Bell,
and weighing 20,000 lbs. The instrument
is a vintage carillon from Europe, towed
by another classic, a 2000 Mack Vision
anniversary edition, driven by a man who
bought the bells even before he had a CDL
or a rig.
“We are the U.S. importer for Royal
Eijsbouts foundry in Asten, Netherlands,
which made the carillon,” said Crook,
who owns Chime Master of Lancaster,
Ohio, a company that makes and installs
bell-ringing equipment for churches,
governments, universities and businesses.
“I saw it in Europe and thought, ‘That’s
really cool.’ I must have said it out loud
because they said, ‘We can work that out.’
Now we promote their products and our
business around the country. It catches
people’s ears.”
For Crook, traveling the country with
the Mobile Millennium Carillon is more
than a marketing ploy. It’s a mission.
“We’ve done concerts from coast
to coast, from the Crystal Cathedral in
California, to venues in Seattle, Florida,
16 | 2013 V3 | BULLDOG
Illinois and New York. People have heard
a carillon, but most of the bells are in a
tower a hundred feet in the air. People are
amazed when they can see them up close.”
So are drivers on the road. The bells
fill an open-air steel structure 20 x 8 x 9 ft.
that rides on a customized flatbed chassis
and ring when Crook hits a pothole. He
pulls the collection with a single-axle 2000
Mack Vision, a double-bunk sleeper with
a 460-HP Mack engine. The silver-gray
tractor sports plush carpeting and fuel
caps emblazoned with the image of the
Bulldog.
Even though he’d never driven a
Class 8 vehicle, from the moment he saw
the Vision, he knew he had to buy it.
“I didn’t know anything about trucks
except that Mack comes with a halo. To
me, Macks are rugged and dependable,
and they come with a Bulldog on the
hood. That’s cool. I have the truck serviced
by Flag City Truck & Equipment in
Findlay, Ohio. Jeremy Roszman is the
service manager there. When I was going
to the West Coast, Jeremy gave me his
private number because he knew I’d be
driving at night. They are super people.”
He got his CDL because he could
reduce customer costs if he drove rather
than followed the rig. In addition to
marketing tours, Chime Master rents the
carillon for Renaissance fairs and other
events.
Crook thinks the biggest benefit
isn’t the publicity. It’s the experience of
driving a truck. “I’ll pull into the fuel aisle
and drivers will say, ‘I’ve seen all kinds of
freight. What is that?’ I get to chat with
them. You’re obviously part of the club.”
For Jeff Crook, and thousands of
truckers like him, that idea has a nice
ring to it.
FROM THE ROAD
Driver Gets the Whole Package with Mack
Steve Haberland relives past glory with his 1986 MH612
Steve Haberland has spent most of
life’s important moments in a Mack. As
a driver for UPS, he piloted a Mack MH
model throughout New York state. In
1997, he drove his wife-to-be Elaine to the
wedding ceremony in a turquoise CH he
borrowed from owner Mike Brennan of
Albany Mack Sales. And when he retired
six years ago to the wilds of Wyoming
near Yellowstone National Park, he bought
and restored a single-axle 1986 MH612
with a 300-HP E6 engine, 9-speed
transmission, sleeper body and 100-gallon
aluminum tanks.
Mack first showed the MH model in
1982. A successor to the WS Cruise-Liner,
the MH Ultra-Liner sported a fiberglass
cab on a reinforced metal frame. The
company manufactured about 16,000
MH and MHR models.
Restoration is only the beginning
for Haberland. In June, he drove
the MH model 800 miles to the
national convention of the American
Truck Historical Society in Yakima,
Washington. He’s also started the Big
Horn Basin Chapter of the ATHS to
preserve the history of the trucking
industry and its pioneers.
But while he likes the shows and the
awards (he’s already won a few), he loves
sitting behind the wheel of the MH once
again. “I’ve been having a ball with it,” he
said. “The interior is exactly the way we
had it with UPS. The sights, the smells,
the sounds… It brings back memories.
Heat of the Moment
If you can’t stand the heat… buy a Mack. That’s what Michael Ayers, president and COO of Ayers Transport in Grapevine, Texas, recommends
after his Titan by Mack hauled a 150,000-lb. trencher from Fort Worth, Texas, to Payson, Ariz., through the blazing desert. Driver Doug Elledge
battled 116-degree heat and 8 percent grades using a Titan equipped with a 605-HP MP10 engine, 18-speed manual and 4-speed auxiliary
transmission on rear axles with a gear ratio of 3.94. The last leg on Arizona SR87 was a killer. At 250,000 lbs. gross weight, the Mack climbed
a 7 percent grade for 15 miles at 8 miles an hour, with nowhere to pull off. Ayers felt impressed enough to brag a bit. “Need we say more why
anyone should buy a Titan?”
BULLDOG | 2013 V3 | 17
DOG BITES
1928 Mack AC Makes a Jailbreak
While still in his twenties, Steve
Benson fell in love with a 1926 Mack
AC. When a transfer to Chicago meant
he had to sell the truck, he vowed to buy
another of the models that had earned the
nickname Bulldog from British soldiers
during World War I.
Six years ago he got his wish, and
a bit of history to boot. The 1928 AC
originally served time with the Chicago
House of Corrections. Since then, it had
done hard time. The rear wheels wouldn’t
turn, the engine was seized up and many
critical parts were missing. For most of five
Boyce Hough, seated, and Steve Benson
supervise prisoners in this reenactment
of the days when this 1928 Mack AC
model served time with the Chicago Board
of Corrections.
years, mechanic Boyce Hough searched
for those parts before finally restoring the
vehicle. Benson built a prisoner-transport
body on the rear.
To make things even more authentic,
Benson and Hough reenacted a half
dozen scenes from the truck’s prisonertransport days. The scenes took place
near Matthews, N.C., where Benson
and Hough lived. Benson is chairman
of Morningstar Properties, a company
that manages marinas and mini storage
facilities. Hough died suddenly in April
2013 from pancreatic cancer.
Despite the loss, the story has a happy
ending. Two years after buying his first
AC, Benson was forced to sell the truck
because he had no way to move it to
Chicago. Reluctantly, he placed an ad in
Hemmings Motor News that read “For Sale.
1928 AC Mack. Getting married, must
sell she says.” About 10 days later, with
no response to the ad, a letter arrived that
said, “My advice, sir, is keep the truck,
sell the girlfriend.”
Lucky for Benson, with the arrival of
the 1928 AC, he got to keep both.
Hough supervises a prison work detail as it
trims the verge with scythes.
Benson portrays a prisoner drinking water
from a ladle during a reenacted scene from
the Mack AC model’s early days.
Engine of Progress
The biggest attraction at the 1885 Central
of Georgia Railway Depot and Museum in
Gordon, Ga., is a Mack, but not the kind
you’re used to seeing on the highway. The
gas-electric 0-4-0 locomotive (No. 171010)
was built in 1930 by Mack Trucks and served
18 | 2013 V3 | BULLDOG
the former Edgar Brothers Kaolin Co. at nearby
McIntyre. Locally called a “bogey,” the 15-ton
unit and two side-dump ore cars are on
display beside the rehabilitated depot. A clay
mineral, kaolin is used to make paper glossy,
among other uses. The first photo shows the
locomotive at the museum, and the second
at the Edgar Brothers’ facility. Kudos to Mark
Gray, the remarketing manager at NexTran
Truck Centers in Atlanta, for discovering the
locomotive and taking the photos.
DOG BITES
Fired Up on the Fire Line
Karl Marzolf has a passion for fire
trucks, but it didn’t start like a lot of Mack
enthusiasts in childhood. It began when
the worlds of Mack Trucks and his fire
company merged.
A volunteer firefighter since 1960,
Marzolf started working in 1962 as
an industrial engineer tech at Mack’s
Hagerstown, Md. powertrain plant. Ten
months later, he transferred to Allentown,
Pa., and in 1964 moved to Pakistan for
five months to work for Mack Worldwide.
When he returned to the States, he
decided to blend his firefighting experience
with his truck skills and become a
production supervisor on the fire line.
A transfer to fire apparatus sales at Mack’s
Harrisburg, Pa. branch soon followed.
His love of fire equipment finally
won out, and in 1984 he went to work in
the maintenance shop of the Rockville
Volunteer Fire Dept in Rockville, Md.,
where he stayed until he retired to Surfside
Beach, S.C., in 1996. Still, he couldn’t
ignore the siren song of the fire truck,
and in December 2008 he bought a 1965
Mack C95F1324. The truck features
a 178-in. wheelbase, Mack ENF707C
gas engine, Mack TR676 transmission,
hydraulic power steering, and a FA523
front and RAD5291 rear axle with a
ratio of 4.62.
“I started rebuilding it the next
day,” he said. “Every piece was removed,
stripped to bare metal, primed, painted
and reinstalled. I replaced the 750-gallon
water tank with a poly 150-gallon tank
and installed two 8-ft. seats. Chrome nuts
and bolts were replaced with stainless steel.
All others were cleaned and reused. The
body floor is the original wood hose-bed
floor.”
The truck is 99 percent original, and
everything on it works. He did all the
restoration himself. Over nearly five years,
Marzolf invested 3,400 hours of labor to
complete his mission.
Now that’s fire in the belly.
UPS Fuels Donation to Museum
The newest member of the Mack Trucks
Historical Museum doesn’t run on gasoline
or diesel. It’s a Mack CH612, powered by
liquefied natural gas and donated by UPS.
The fleet ran the rig about 10 years and
228,000 miles in Southern California to
determine the viability of using natural gas
as a fuel. The truck, powered by a Mack
E7 12-liter LNG engine, did local runs with
gross vehicle weights between 62,000 lbs.
and 72,000 lbs. It went into service
in 2002.
BULLDOG | 2013 V3 | 19
photo op
Mack Customer Center Hosts Trucktoberfest
On Oct. 26, the Mack Customer Center hosted the second annual Trucktoberfest for members and guests of the Antique Truck Club of America, the
American Truck Historical Society and the Society for the Preservation and Appreciation of Antique Motor Fire Apparatus in America. Attendees brought
85 antique trucks to display — including a 1925 AC Model fire truck and a 1931 AK Model freighter. Visitors heard about and saw the latest from Mack
Trucks. They also enjoyed tours of the Mack Museum and Heritage Center, and winessed the largest ever parade of vintage Mack trucks on the Mack
Customer Center track.
Mack B Model Lives On in New Style
Tim Rosner turns more than a few heads when he drives this
Mack B-61 cab on a 1993 Ford F-350 chassis. The owner
of Rosner Seamless Floor Covering in Avon, Ind., bought the
combination four years ago in North Carolina to use as his
“pleasure vehicle.” Others like it too, including his daughter
Angela, who used it for her wedding. “If you would sit behind
the wheel and see the smiles on people’s faces, it’s incredible.
Everybody gives you the thumbs-up. Nobody cuts you off,
either.” Our thanks to Tudor Vanhampton, deputy editor/regions
for McGraw Hill Construction, for submitting the photo.
20 | 2013 V3 | BULLDOG
FROM THE VAULT
Education Program Meets
with Manifold Success
Dedicated to educating the next wave
of technicians, Mack started a program in
1950 of loaning diesel engines to educators
so they could keep up with the industry.
The program benefited Mack dealers, too,
who even then saw the need for a steady
supply of highly trained personnel. Some
things never change.
Others do. Until the 1930s, all
Mack engines ran on gasoline. In 1938,
10 years after it began development of
a new powerplant, Mack became the
first independent truck manufacturer to
produce its own diesel engine — a solution
that would leap in popularity after World
War II.
Here’s a glimpse of that tectonic shift
in trucking, from the article, “Diesels go
to College” in the Vol. 5 No. 3 1951 issue
of Bulldog magazine:
To help colleges and universities train
engineers in diesel engine design, theory and
practice, Mack Trucks, Inc. last year started
a program of lending them its diesel engines.
So far the company has placed Mack diesels
in the engineering laboratories of more than
20 colleges and universities. It is estimated
that over 1,000 students have benefited from
this program, and many more thousands
will benefit in the future.
The engines now in these institutions
are the famous Mack END 510 diesels rated
at 138 horsepower.
In the engineering laboratories, the
students operate these diesels, obtaining
data for use in computing efficiency, fuel
consumption, brake horsepower, etc. A
maintenance manual is sent with every
engine to guide the engineering instructors
and students in tearing down and
reassembling them in the laboratory.
After the engines are run and the data
collected, the students tear down the engine
and calibrate the various parts for wear, if
any, on the working parts. By tearing down
the engine, it becomes easier for the students
to grasp the fundamentals of the intricate
injection system. The students also are able
to study the Mack combustion system.
After the embryo engineers have
been given lectures on the diesel cycle in
the classroom, they are able to go to the
laboratory and relate the theory to practice
through the Mack diesel.
In making the announcement, Mr.
H.W. Dodge, executive vice president of
Mack Trucks Inc., said, “This is in line with
Mack policy to contribute as much as it can
to the development of badly needed trained
diesel technicians.
Some of the colleges and universities
now using Mack-loaned diesel engines in
their laboratories, and shops are: Georgia
Institute of Technology, Pueblo Junior
College, University of Michigan and
Southern Methodist University.
BULLDOG | 2013 V3 | 21
IN T ERN ATION A L
Mack’s Colombia Distributor
Celebrates 90 th Anniversary
Ninety years ago, a visionary named
Antonio Pradilla founded a company
called Praco and imported 10 Mack AC
models to Colombia. You know he was
a visionary, because at the time there
were no highways in Colombia — the
major form of transportation then being
oxen and carriages.
Today, PracoDidacol is the world’s
oldest Mack business partner and a
Holiday on Wheels
Value Down Under
The folks at the Mack Trucks Historical Museum have seen
just about everything when it comes to old Bulldogs, but
the contribution of a 1990 V8 Mack Valueliner in pristine
condition turned heads. Delivered by Riverina Mack in
Wagga Wagga, New South Wales, Australia, the truck was
owned and driven by a single person until it was purchased
by F. Dan Thomas, president of F.D. Thomas, Inc. The
R722RS model features a 500-HP E9-engine, 18-speed
T2180 transmission and 42-in. integrated sleeper. Engine,
transmission, differential carriers — even the paint — are all
original. “This is a beautiful truck,” said museum co-curator
Don Schumaker. “I don’t know of anyone who has brought
an Australian truck to the United States.”
22 | 2013 V3 | BULLDOG
thriving dealership, offering sales, aftersales service, workshops and parts for
Mack customers.
It all started with Pradilla, who at
an early age discovered a deep connection
with motorized vehicles. As he grew
older, he also discovered Mack and its
undisputed reputation for durability and
reliability. Enticed by the performance of
these trucks, in 1923 Pradilla decided to
bring the 10 AC series trucks to Colombia.
Ninety years later, the brand
remains strong and well-respected, as
does PracoDidacol. “Praco and Mack
have a very strong partnership,” Roger
Alm, president of the Volvo Group
Latin America, said during ceremonies
marking the anniversary. “For 90 years
we have been doing business together,
and we will continue to have a very strong
partnership and develop the Mack brand
in Colombia.”
So you want to go on vacation but just can’t
stand the thought of leaving your new MACK ®
Pinnacle™ Rawhide edition behind. Take it with
you. And while you’re at it, add a custom paint
job. That’s what retired trucker Dennis Merasty
of Calgary, Alberta, and his wife Chris did when
he hitched a holiday trailer on the fifth wheel of
his Pinnacle and journeyed across the Canadian
plains. The couple’s trip took them to Niagara
Falls, Nashville, Memphis and Casa Grande,
Ariz., where the owner of Armer Warehouse
and Logistics heard a lot of praise for his style.
Thanks to Stuart Rude of TransWestern Truck
Centres in Calgary and Lethbridge for the photo.
LETTERS & PICTURES
Send letters and pictures to
Jim McNamara, Bulldog Editor
Mack Trucks, Inc.
7900 National Service Road
Greensboro, NC 27409 or e-mail
[email protected]
Letters may be edited due to space.
To help us verify information, please
include a phone number.
Toughen up your wardrobe.
MackShop.com is all new and loaded with great items
for the Mack fan in your life! Log on today and
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New Mack Shop Opens at Mack Customer Center
A new Mack Shop has opened inside the Mack Customer
Center in Allentown, Pa. The store will carry a full assortment
of MACK®-branded merchandise in a location convenient for
visitors to the Mack Customer Center and the Lehigh Valley
community.
“As the fourth location in the United States, the new
Mack Shop is a logical expansion for our merchandising
business,” said Steve Tercha, Mack director of marketing and
brand development. “More than 9,000 people visited the Mack
Customer Center and Museum in 2012 alone, and we are
excited to be able to meet the demand for Mack merchandise
for visitors who love the Mack brand.”
Located at 2402 Lehigh Parkway South, the 850-sq.-ft.
store is open from 10 a.m. to 4 p.m. Monday through Friday.
The store offers a wide selection of Mack merchandise, and
features an array of collectible historic Mack die-cast models
representative of what visitors will see while touring the
Mack Museum.
Located within the Mack Customer Center, the
Mack Museum houses an extensive collection of historical
documents, artifacts and vehicles from Mack’s long history
as a heavy-duty truck manufacturer.
The Mack Customer Center also features a product review
center and a performance track where customers can drive
MACK trucks in realistic settings.
For more information about the Mack Shop,
visit www.mackshop.com.
Major Trade Shows – 2014 U.S. & Canada
Jan. 21 – 24
World of Concrete
Las Vegas, NV
Apr. 10 – 12
Truckworld
Jan. 24 – 27
American Truck Dealers
New Orleans, LA
Apr. 13 – 15
NPTC (National Private Truck Council) Cincinnati, OH
Mar. 4 – 7
Work Truck Show
Indianapolis, IN
Apr. 27 – 29
NTTC (National Tank Truck Carriers)
Mar. 4 – 8
ConExpo/Con-Agg
Las Vegas, NV
Apr. 29 – May 1 Waste Expo
Atlanta, GA
Mar. 10 – 13
TMC (Technology &
Nashville, TN
May 5 – 9
ACT Expo
Long Beach, CA
Sept. 19 – 20
TRUXPO
Abbotsford, BC
Oct. 4 – 7
American Trucking Associations
San Diego, CA
Nov. 19 – 20
Canadian Waste & Recycling Expo Toronto, ON
Maintenance Council)
Mar. 27 – 29
Mid-America Trucking Show
Louisville, KY
Apr. 4 – 5
Atlantic Heavy Equipment Show
Moncton, NB
Toronto, ON
Las Vegas, NV
©2013 Mack Trucks, Inc. All rights reserved. Mack, Mack and the Bulldog design, Built Like A Mack Truck, Bulldog and all other marks contained herein are registered trademarks of Mack Trucks, Inc. and/or
Mack Trucks, Inc. affiliated companies. All other marks contained herein are the property of their respective owners.
24 | 2013 V3 | BULLDOG