Erlanger Health System
Transcription
Erlanger Health System
Erlanger Health System Disaster Management Smart Book 2011 General Staff Edition References • • • • • Erlanger Health System Emergency Operations Plan Joint Commission on Accreditation of Healthcare Organizations (2008 Standards) Hospital Emergency management “Concepts and Implications of EMD Terrorist Indicents” US Department of Justice, Office of Domestic Preparedness and SAIC (April 2002) Occupational Safety and Health Administration Standard 29 Code of Federal Regulations o 1910.120 – Hazardous Waste Operations and Emergency Response o 1910.134 – Respiratory Protection o 1910.1030 – Blood borne Pathogens o 1910.1200 – Hazard Communication 2 Index Topic Page Index 3 Section 1 Points of contact: Federal State Chemical & Biological Emergency POC’s County Hospital Command Centers Vendors Electric HVAC Potable Water Non-potable water Sewer Generator Medical Gas & Vacuum Food Fuel Natural Gas Pharmaceuticals 7 7 7 8 8 11 11 11 12 12 12 12 12 12 12 12 Section 2 Personnel Agency Staffing 13 Erlanger Health Systems Management Contact List 13 3 Section 3 Disaster Plans Emergency Department Site Preparation Emergency Preparedness Plan Reference Hamilton County Common Codes 14 15 15 Section 4 Facilities Baroness North East Bledsoe UT Family Practice Whitehall Fillauer Lifestyle Center Ooltewah Campus South Campus Dodson Ave Community Health Center Southside Community Health Canter Riverside (Contin-U-Care) 16 17 18 19 20 21 22 23 24 25 26 27 28 Section 5 Logistics 29 Section 6 Communications Accessing Web EOC Site Back Up Phone Directory Telecommunications Back-up Plan Radio Call Signs 30 31 33 36 4 Ham Radio Equipment Baroness Coverage Map North Coverage Map Bledsoe Coverage Map Operators 37 38 39 40 41 Section 7 Sustainment Projections 42 5 6 Section 1 Points of Contact Federal ATF DEA FAA FBI (423)855-6422 (423)855-6600 (423)855-6475 (423)265-3601 (865)544-0751 (423)855-6630 (770)220-5200 (800)227-8925 (423)842-8001 (423)752-5125 (423)752-5115 (423)893-6500 FDA FEMA Joint Regional Medical Planner Nuclear Regulatory Commission Secret Service U.S. Marshal Veterans Administration State Disaster Response for Public Health Emergency Services Coordinator Environmental Assistance Center Highway Patrol TEMA Regional Planner TVA (423)322-3709 (423)737-4112 (888)891-8332 (423)634-6898 (423)634-3044 (423)634-6424 (423)634-3044 (865)981-1024 (423)479-3594 (423)718-3665 (865)599-0035 (423)751-8581 Chemical & Biological Response 3E Company (CHEMICAL RESPONSE) (800)451-8346 Occupational Safety and Health TBI TEMA TEMA Regional Coordinator 7 Coordinating Office Of Terrorism Preparedness and Emergency Response (404)639-7405 National Center for Environmental Health and Agency for Toxic Substances and Disease Registry (770)488-7100 Hamilton County Emergency Operations/Services Health Department (423)622-3163 (423)698-1282 (423)209-8074 Health Department –Epidemiology (423)209-8190 Health Department – Regional Hospital Coordinator (Jenny Wolverton) W(423)208-8066 C (423)364-0066 F(423)209-8069 E-mail: [email protected] 800 MHz radio = RHC1 VHF radio = Echo 33 Em. Operations Center (Health Dept Table) (423)698-1282 P (423)622-3163 F (423)698-1832 Hamilton County Hospital Command Centers (P- Phone, F- Fax, C-cell, Pgr – Pager, AOC- admin. on call) Erlanger Baroness Campus (also covers North/East during external event) Command Center P (423)778-9100 F (423)778-4775 E-mail: [email protected] Contact (prior to CC activation) House Sup. P (423)778-6168 Family Area (Medical Mall Plaza) P N/A Erlanger (cont’d) North Campus (internal event only) Command Center P (423) 778-3366 8 (use 778-3402 prior to command post activation) F (423)778-3361 Family Area (Hospital Cafeteria) P (423) 778-3364 East Campus Command post P (423) 778-8732 F (423) 778-8756 Bledsoe Campus Command post P (423)447-5300 or 5301 F (423)447-6574 Memorial Glenwood Campus Command Center P (423)495-6351 P (423)495-6352 F (423)495-3863 E-mail: [email protected] Contact (prior to CC activation) House Adm. P (423)495-8566 C (423)595-4477 Pgr (423)655-6018 Family Area (Community Rooms) P (423) 495-6139 P (423) 495-6292 Family Area (continuted) (423) 495-4458 (423) 495-5743 North Park Campus Command Center P (423)495-7351 (423)495-7352 F (423)495-7263 E-mail: [email protected] Contact (prior to CC activation) House Admin. C(423)595-1440 Family Area (Hospital Cafeteria) P (423)495-5503 9 Parkridge Main Campus Command Center P (423)493-1772 P (423)493-6988 (24/7) C (423)255-6124 F (423)493-1208 e-mail: [email protected] Contact (prior to CC activation) (24/7) C (423)255-6124 EP Coordinator C (423)508-2569 Family Area (2nd floor waiting room) P (423)493-1256 East Campus Command Center P (423)499-3603 P (423)855-3655 F (423)855-3648 E-Mail: [email protected] Contact (prior to CC activation) (M-F) P (423)855-3500 (After 5/weekends) P (423)855-3509 Family Area (Hospital Cafeteria) P (423)499-2050 P (423)499-2096 MBMHI Command Center P (423)265-2271 F (423)785-3472 E-Mail: [email protected] Cell: 255-7241 Siskin Hospital Command Center P (423)634-1212 F (423)634-1209 e-mail: [email protected] Contact (prior to CC activation) HealthSouth Command Center P (423)697-9291 F (423)697-9117 10 AOC Pgr(423)655-0775 E-mail: [email protected] Contact (prior to CC activation) Family Area (Outpatient gym) AOC Pgr (423)874-2556 P (423)697-9132 Kindred Hospital Command Center P (423)308-5011 P (423)308-5010 F (423)266-7516 E-mail: [email protected] Contact (prior to CC activation) AOC P (423)266-7721 Plant Ops Dir. (24/7) P (423)596-5196 Family Area (Hospital Cafeteria) P (423)266-7721 ext. 7500 Vendors Electrical Electric Power Board Mountain City Electric Campbell & Associates Automatic Switch Nixon Power Services Stowers Machinery Corp. (423)756-2706 (423)756-6777 (423)267-9718 (423)870-5893 (201)966-2000 (800)766-4966 (423)698-6943 HVAC Trane Eagle Mechanical (423)296-1506 (423)867-7427 Potable Water Southern Coffee Services Laurel Mountain Spring Water (423)266-2600 (423)493-0447 11 Non-Potable Water Tennessee American Water Company Eagle Mechanical (423)755-7600 (423)755-7650 (423)867-7427 Sewer System Hamilton County EOC (423)622-3163 Generator Generator Service Company (800)744-7572 Medical Gas and Vacuum Linde Gas (866)841-2459 Food Sodexho (423)827-2532 Fuel JAT Oil Benton Oil Dupree (423)629-6611 (423)892-5211 (423)698-8517 Natural Gas Tennessee Energy Consultants (423)421-3732 (423)752-3438 Pharmaceuticals AmerisourceBergen (800)541-2554 ext. 1399 12 Section 2 Personnel Staffing Agencies Allied MSN Contin-U-Care 3202 (423)893-3400 (423)892-2880 (423)624-4346 ext. ***Executive and leadership contact information is located in the command center, and is available as needed. 13 Section 3 Disaster Plans Emergency Department Site Preparation Patient receiving areas and triage areas Triage Determination Color Marking Triage Purple Area *Main Ambulance Entrance (Main /North Campuses) Immediate Care Red *Acute Care Area BED for Immediate life-saving treatment or surgical intervention *NED Rm 1-5 Delayed Care Yellow *Main: Clinical Decision Unit *NED 6-10 Minimal Care Green *Main: SubWaiting area *North: Out-pt. Waiting area Expectant Care Gray/Black *Main: Decon Room *North: Rec. Area ***Patients awaiting treatment will be assessed and if deemed nonurgent may be directed to other facilities for treatment. 14 Policy Reference The most current version of all Emergency Preparedness policies is available on the Erlanger Intranet. Policy Name Code Definition Summary Code RED Code ORANGE/CBRNE release Code BLUE Code GREY Code GREY-B Code PINK Code 5 Code LOCKDOWN Code TRIAGE Code BLACK Code EVACUATION Terrorist Event EHS Emergency Operations Plan Policy Number EHS 8316.1021 EHS 8316.956 EHS 8316.959 EHS PC-120 EHS 8316.098 EHS 8316.957 EHS 8316.121 EHS 6012.008 pending approval see full EOP EHS 8316.962 see full EOP EHS 8316.052 EHS 8316.221d Hamilton County Common Codes Code RED Code Blue Code 5 Code GREY Code GREY B Code LOCKDOWN Code PINK Code TRIAGE STANDBY Code TRIAGE Code BLACK Code EVACUATION Code ORANGE 15 Fire Adult Cardiac Arrest Peds Cardiac Arrest Security Response Needed Bomb Threat Facility Lockdown Infant or Child Abduction Impending Event may affect Hospital, activates IC and Admin. Disaster Plan Activated Adverse Weather Evacuate facility or area Hazardous Material Release Section 4 Facilities Baroness Campus The boxed A indicated facility location on the map 975 E. 3rd Street Chattanooga, TN 37403 16 North Campus The Boxed A designates the facility location on the map 632 Morrison Springs Road Chattanooga, TN 37415 17 East Campus The Boxed A designates the facility location on the map 1775 Gunbarrel Road Chattanooga, TN 37421 18 Bledsoe Campus The Boxed A designates the facility location on the map 71 Wheelertown Ave. Pikeville, TN 37367-5246 19 UT Family Practice The Boxed A designates the facility location on the map 1100 E. 3rd Street Chattanooga, TN 37403 20 Whitehall Building The Boxed A designates the facility location on the map 960 E. 3rd Street Chattanooga, TN 37403 21 Fillauer Building The Boxed A designates the facility location on the map 979 E. 3rd Street Chattanooga, TN 37403 22 Lifestyle Center The Boxed A designates the facility location on the map 325 Market Street Chattanooga, TN 37402 23 Ooltewah Campus The Boxed A designates the facility location on the map 9309 Apison Pike Ooltewah, TN 37363 24 South Campus The Boxed A designates the facility location on the map 5195 Battlefield Pkwy. Ringgold, GA 30736 25 Dodson Ave. Community Health Center The Boxed A designates the facility location on the map 1200 Dodson Road Chattanooga, TN 37406 26 Southside Community Health Center The Boxed A designates the facility location on the map 100 E. 37th Street Chattanooga, TN 37410 27 Riverside Drive (Contin-U-Care) campus The Boxed A designates the facility location on the map 1501 Riverside Drive Chattanooga, TN 37406 For all architectural questions, contact: River Street Architecture 1604 Carter Street, Suite 300 Chattanooga, TN 37402 www.river-st-architecture.com Ph: (423)634-0806 Fax: (423)752-8499 28 Section 5 Logistics The following mass causality stockpiles are located at each in-patient facility within the Erlanger system. Due to ever changing inventory, current supply and equipment availability is maintained in the command center. National Pharmaceutical Stockpile – CHEMPAK Tn Department of Health State Pharmaceutical Cache Contents Erlanger Health System Disaster Equipment/Supplies Mark 1 Kit Distribution Supply Distribution ***For distribution of disaster supplies, the following rules apply: • The Erlanger Health System Hospitals each have 1/5th of the disaster supplies purchases • Because the Baroness campus is designated as the regional facility and must maintain assets to support the region, it holds an additional 1/5th of the supplies for use by regional partners 29 Section 6 Communications Log-in procedures for WEB-EOC (Hamilton County Emergency Operations Center Website) EHS public wireless connection do this (EHS‐PUB) • • • • • • Type in the address: http://webeoc.hamiltontn.gov When the page comes up select Erlanger from the name drop down box Password – JfMaMj04 (case sensitive) Select Hospital Mass Causality drill down with today’s date Click login At this point you should be connected EHS secured network • Plug in the computer network jack into an active network jack • Log into the computer • Login – ehs-eoc • Password- ehs-eoc • Logon to: ehs-nt • When windows boots up, launch internet explorer • Type in the address: http://webeoc.hamiltontn.gov • When the page comes up select Erlanger from the name drop down box • Password – JfMaMj04 (case sensitive) • Select Hospital Mass Causality drill down with today’s date • Click login • At this point you should be connected 30 **If you have problems connecting to EOC web site please call their support line at 423/622-7777 Backup/Red Phone Directory Command Center 9100 Nursing Floors/Wings 3000 CH300 Nursing St. WW3 4000 CH400 Nursing St. CH PICU WW4 5000 L&D L&D Triage Mother Baby CH NICU NW6 South NW6 North NW7 South NW7 North WW7 NW8 South NW8 North NW9 South NW9 North 7542 3062 3068 4003 4015 6482 4082 6274 7725 5645 7722 6227 8043 8044 8045 8046 2085 8047 7596 8048 8049 ICU Nursing Stations CCU CSICU MICU MSICU NNICU (Neuro) SICU STICU (Trauma) 7310 6294 7511 5844 7757 6295 7726 Children’s Administration Emergency Dept. 300 Nursing St. 400 Nursing St. 6655 6534 3062 4015 6227 6482 Children’s (Continued) Outpatient Surgery Radiology Surgery Front Desk 2145 6551 5680 Plaza Mammography Plaza Ground Mammography Plaza ground Surgery GI Pre-op/Recovery 6266 6760 2486 5126 8113 North Campus Emergency Department Lab Med/Surg Nursing St. Pharmacy Radiology Senior’s Program Sleep Center 3418 3426 3496 3419 3424 3521 3584 East Campus Administration Lab Mother/Baby PACU POH Urgent Care Registration Security Surgical Nursing Unit 31 NICU PICU 8759 8524 8684 8926 8494 8690 8733 8911 Clinical/ Admin Areas Blood Bank 3139 Cath Lab 2147 Central Dispatch 2031 Central Sterile 7905 Dialysis 3178 Emergency Dept. 1 9247 Emergency Dept. 2 9527 Energy Operations 6359 Engineering Conf. Rm 6013 Clinical/Admin Areas (Continued) Environmental Svc. 7748 Exec. Office Conf. Room 7902 Infusion Center 4470 Lab 1 6710 Lab 2 6714 Lab 3 3185 LIFE FORCE Comm. 6347 Materials Dock Materials Pick-up Medical Affairs 2037 Miller Eye Surgery MRI PACU Pharmacy Pre-Admission Testing (PAT) Pre-Op Holding (POH) President’s Office Radiation Oncology Respiratory Care – Adult Respiratory Care SACU Security Dispatch Surgery – Main OR Telemetry Monitoring EW3 Transfer Center/Central Bed Wound Center/ HBO PHNS Help Desk Direct 1-877-424-8511 (or) ext. 8324 32 6235 6338 6630 5668 6620 7243 7332 6358 7408 2384 8013 5681 5685 5220 5137 12/28/2010 Telecommunications System Backup Processes Primary Phones - Nortel System Phones Employees and managers should be familiar with all phones in the work area. Be aware of which phones have the primary department inbound extension (which ones ring when the department is called) and which do not. Some may have additional numbers that will work, but which are not published or regularly used to contact the department. Nortel Phone Downtime Processes Failure in a particular area does not necessarily indicate complete failure. Check all other Nortel phones in the area. The downtime process is designed not to directly impact all phones at once in any work area. Additional Nortel Phones Scheduled downtimes (network maintenance) and certain network switch failures will cause some Nortel phones in a work area to go off line, while others remain functional. If one phone is dead, check ALL Nortel phones in the department to see which are working and which are not. Check to see if you can call out, call in, or both. If you can call out, but not internally, try dialing outside using 19 and then the 778-xxxx number of the Erlanger line you are trying to reach. Additionally, some areas have specific “downtime” Nortel phones. These phones will have the same primary number as the other phones, but will remain functional during large-scale network downtime situations. You may be able to dial 4-digits as usual, or you may have to dial 19778xxxx to reach the other extensions you are trying to call. 33 RED Backup Phones The Red Phones (Emergency Backup Lines) are the third layer of telecommunications redundancy. Once referred to as the “power-fail” phones, these analog red desk and wall phones are the last layer of wired communications if all other switches or systems are affected by the downtime. These phones can be dialed using the Backup/Red Phone Directory numbers. Departmental numbers will not work if these are the only remaining functional telephones. These phones should not be hidden behind computer monitors or in cabinets, but rather placed in plain view and used regularly to insure they will function when needed. Any department having a Red Phone not included on the Backup/Red Phone Directory List should contact the Communications Office at x2077. 34 35 Radio Call Signs Communications Support Team 901 McKeever, Mike 902 Lewis, Bob 903 Siddon, Dewayne 904 Susskind, Glenn 905 Rhoades, Martha 906 Jones, Daniel 1501 Odom, Dan 1505 Morgan, Tom Hamilton County Emergency Management 101 Allen, Don 103 Wilkerson, Ken 104 Reavley, Tony 105 Tittle, Bill 108 Combs, John Key Department Radio Numbers 501 Allen, Ben 811 Baker, Mike 705 Darwin, Rick 570 Frazier, Johnny 202 Gunter, Jason 502 Hudson, Lisa 725 McCurdy, Danny 901 McKeever, Mike 806 Miles, Stan 601 Milita, Mickey 201 Shepherd, Debbie 903 Siddon, Dewayne 101 Straughen, Steve 102 Tester, Robbie 756 Thomas, Marc 807 Tuggle, Mike 709 York, Duane 36 HAM Radio Equipment Distribution ICOM 706MKII Dual-band Antennas – Erlanger North ED ICOM 706MKII Dual-band Antennas – Erlanger Bledsoe Front RN Station ICOM 706MKII Dual-band Antennas + 75m HF –Life Force Communications Center ICOM 706MKII Dual-band Antennas + 75m HF –Mobile RMCC Vehicle ICOM 746Pro VHF/HF Emergency Station – RMCC Go-box ICOM 706MKII Dual-band Antennas + G5RV – ACS Go-box 37 HAM Radio Baroness Campus Coverage Green colored areas represent consistent strong signal Red colored areas represent possible weak or no signal areas 38 HAM Radio North Campus Coverage Green colored areas represent consistent strong signal Red colored areas represent possible weak or no signal areas 39 HAM Radio Bledsoe Campus Coverage Green colored areas represent consistent strong signal Red colored areas represent possible weak or no signal areas 40 HAM Radio Operator Staff ***Most current listing of call sign assignments can be obtained from dispatch as needed. CCTV IP Addresses http://10.90.8.60:700 Cameras 1-16 http://10.90.8.69:100 Cameras 49-64 http://10.90.8.61:700 Cameras 97-112 http://10.90.8.68:700 Cameras 113-128 http://10.64.84.45:100 Mother/Baby http://10.64.12.94:700 Children’s 41 Section 7 Sustainment Projections The most current sustainment projections are maintained in the command center, and are available for reference as needed. 42