Citizen Space overview

Your one stop shop for better online consultation
What is Citizen Space?
Upgrade your consultations
Citizen Space is a comprehensive platform designed for government
that makes it easy to manage all your online consultation activity.
Create
Analyse
Feed back
Manage
Create beautiful, accessible surveys
With Citizen Space, you can create lots of different types of surveys that
work seamlessly across desktops, phones and tablets.
That means more people can access and respond to your consultations
wherever and whenever they like, widening participation and
increasing the quality of responses.
Analyse responses with ease
Citizen Space includes powerful tools to analyse all the data you gather,
from crunching numbers to finding insights from free text responses.
Even at scale, you can quickly see what the public is telling you helping your organisation make better-informed decisions.
Feed back and maintain involvement
Each Citizen Space site has a dedicated ‘We Asked, You Said, We Did’
section for sharing results and feedback from your consultations.
We Asked, You Said, We Did helps you close the loop of consultation citizens feel listened to and are more likely to respond again in future.
Manage everything in one place
Organise and oversee your whole organisation’s consultation activity
from one central dashboard. With every department using a single
system, you can easily manage everything that’s going on.
You’ll be more efficient and effective at consultation.
Good design engages people
Mobile-friendly, fluid content
To help as many people as possible to respond, surveys need to be
easy (not fiddly) to complete on a phone. Citizen Space is optimised for
use on mobile as well as desktop, with content rearranging itself fluidly
for different devices.
Branded and easy on the eye
Stylish, professional-looking surveys are likely to get more attention.
Citizen Space applies your logo, wallpaper and brand colours across all
your consultations. Your surveys will look smart, recognisable and
more appealing to the public.
Who uses it?
Tried, tested and trusted
Citizen Space helps public bodies around the world run consultations
on everything from new playgrounds to the future of their nation.
Over 100 diverse organisations use it, including local and national
governments, healthcare, utilities, police, trusts and regulators.
“Citizen Space has transformed the way we are
able to engage with our customers and
stakeholders. It has allowed us to reach and listen to
the views of more service users than ever before.”
Peter Bradley, Head of Consultation, Transport for London
“Citizen Space has
complemented and worked
seamlessly with existing
processes, and it helps
ensure a seamless publishing
process between
colleagues.”
Sue Buxton, Consultation and
Engagement Manager, East
Sussex County Council
“Citizen Space has been a breath of
fresh air and nudged us to re-think the
way we engage… It’s a great tool
supported by a very proactive and
knowledgeable team and I wouldn’t
hesitate to recommend it.”
Maciej Alexander, Performance & Information
Officer, Clackmannanshire Council
Anything else?
Simple, affordable pricing
You purchase an annual subscription to Citizen Space at a fixed price.
That covers your whole organisation, so you can roll it out across every
department without worrying about rising costs.
We think you should be able to consult widely and well – not punished
with per-user or per-response charges. That’s why our simple
subscription packages all include unlimited users, departments,
responses and consultations.
Software updates are included as part of your subscription, too – so
your Citizen Space will never go out of date.
Excellent support
Your subscription includes dedicated account management.
Our expert, friendly, UK-based staff are always ready to help for no
extra charge, and are renowned for fixing problems within hours.
We give you full product training and guidance on best practice too.
“I would like to thank and compliment the staff of
Delib for their professionalism and the level of service
they have provided during our first year using Citizen
Space. They have assisted and guided us with great
patience and are a pleasure to work with.”
Jim Ryan, Press Officer, Dún Laoghaire-Rathdown County Council
Ask us about it
To discuss using Citizen Space in your specific situation, arrange a free
demo, or to ask any burning questions, please do get in touch.
[email protected]
1800 034 129
0845 638 1848
1855 207 0161
1888 966 9677
+44 1173 812 989 (Worldwide)
delib.net
Delib Limited, Co. #5158056,
Registered at 35 King Street,
Bristol, UK, BS1 4DZ