Program updated – as at 25 Sep 2013

Program updated
– as at 25 Sep 2013
“Shape the Future: Smarter, Better and Faster”
– delivering value through operational excellence
If business agility enables rapid adjustments to effect change, and sustained innovation allows an
organisation to stay on top of the game, then operational excellence is the epitome of orchestrating
such capabilities and resources across functional disciplines to drive continuous improvement and
financial growth.
With “Shape the Future: Smarter, Better and Faster” as the theme focusing on operational excellence,
this year’s APLA Annual Regional Conference puts the focus on rethinking and revitalising our
management practices, organizational processes and structures for maximum efficiency and
effectiveness so that great performance can be sustained in the face of many challenges in today’s
ever-changing environment.
The Government Lottery Office of Thailand, with support from Singapore Pools on the business
programme, has lined up a power-packed 3-day conference to share the latest consumer trends,
business insights and best practices from renowned thought leaders, lottery operators and APLA
Sponsors. One of the key highlights is the introduction of “In Conversation” sessions. This discussion
format between speakers and moderators will immerse participants in a lively exchange of ideas while
broadening our minds on how corporate social responsibility and people assets can be harnessed in
innovative ways. We have also retained the popular “Debate Session” to contemplate the divergent
views on whether aggressive marketing by gaming operators makes us irresponsible ones.
Highlights of the business programme include:

Professor Kishore Mahbubani, Dean, Lee Kuan Yew School of Public Policy at National University
of Singapore, and one of Foreign Policy's Top Global Thinkers in 2010 & 2011
Keynote: "Asia, the West & the Logic of One World"

Professor Dr Foo Check Teck, Chairman, Sun Tzu Art of War Institute
Keynote: “Sun Tzu Art of War for Contemporary Business”

Mr Neal Estavillo, Managing Director, MediaCom Malaysia
Keynote: "The Mind of the Consumer: Advertising, What Works, What Doesn't, and Why"

Mrs Venus Asavasitthithavorn, Corporate Communications Director, SCG (Siam Cement Group
and TBC
In Conversation: "Doing Well by Doing Good"

Ms Terri Morrison, Co-Author of the bestselling "Kiss, Bow or Shake Hands®" book series, based in
USA
Keynote: "Kiss, Bow or Shake Hands®: Building Relationships in Asia & around the World"

Mr Jean-Luc Moner-Banet, President, World Lottery Association (WLA)
Keynote: "Best Practices in Retail Distribution: Lessons from European Lotteries"

Dr Niramol Jindanuwat, Country Human Resources Manager, IBM Thailand and
Mr Paul O'Malley, Senior Partner, Asia Middle East Turkey and Africa business leader for Employee
Health & Benefits, Mercer
In Conversation: "Talent Management, Succession Planning, Staff Retention, Motivation & Learning"

Professor Chiu Chi-Yue, Research Director of the Institute on Asian Consumer Insight (ACI),
Executive Director of the Culture Science Institute, and Professor and Director of Research at the
College of Business, Nanyang Business School
Keynote: "Insights on Consumer Behaviour across Cultures"

Mr Simon Collins, ASEAN Digital Strategy Lead, Accenture Interactive
Keynote: "Gamification: Playing your Digital Cards Right"
This exciting line-up of topics by distinguished speakers is happening at colourful Chiang Mai, the largest
city in northern Thailand. Ranked by TripAdvisor as one of the "25 Best Destinations in the World",
modern Chiang Mai retains the traditional charm of distinct Thai culture. It also offers picturesque
scenery and a host of ecotourism activities.
Join us at this prime opportunity to share knowledge, collaborate and encounter like-minded individuals at
this annual gathering for the Asia Pacific region. We look forward to seeing you in Chiang Mai this
November!
Yours sincerely,
Tan Soo Nan
Chairman, Asia Pacific Lottery Association, and
Chief Executive Officer, Singapore Pools (Private) Limited
Highlights of the Business Programme

Prof Mahbubani has had the good fortune of enjoying a career in government and, at
the same time, in writing extensively on public issues. He was with the Singapore
Foreign Service for 33 years (1971-2004) where he had postings in Cambodia (197374), Malaysia, Washington DC and New York, where he served two postings as
Singapore’s Ambassador to the UN and as President of the UN Security Council in
January 2001 and May 2002. He was Permanent Secretary at the Foreign Ministry
from 1993 to 1998. Currently, he is the Dean and Professor in the Practice of Public
Policy at the Lee Kuan Yew School of Public Policy (LKYSPP) of the National
University of Singapore. In the world of ideas, he has spoken and published globally,
and is recognised as an expert on Asian and world affairs. His new book is “The Great
Convergence: Asia, the West, and the Logic of One World”. He was selected as one of
Foreign Policy’s Top Global Thinkers in 2010 and 2011.

Professor Dr Foo Check Teck, (www.suntzuinstitute.com) (“Renaissance Man”,
Straits Times) founded the world’s first ever “Mind of Sun Tzu” university module at
Nanyang Technological University. His doctoral research “Organizing Strategy: Sun
Tzu Business Warcraft” was chosen by Blackwell in Oxford, England as “Spring’s
Choice”. His in-depth, psychological study, “Reminiscences of an Ancient Strategist:
Mind of Sun Tzu” was chosen by prestigious London’s “World Review” for top
leaders. BBC Global Finance interviewed him and “Reminiscences” won the top
national, Singapore’s NBDCS book prize (translated into Russian). Recently, he
appears on the US History Channel TV on interpreting Art of War for major battles.
Globally he is well known for his leading role in founding as Editor, the Chinese
Management Studies: within four years, a SSCI index journal. From 2004-2011 he
held Chair of Strategy, University of St Andrews, UK. He stays updated on China through his Research
Professorship (University Researcher) with Harbin Institute of Technology.

Neal is Managing Director of MediaCom Malaysia. MediaCom is a Total
Communications company with 4,600 employees, and 116 offices in 89 countries. It
provides business and marketing solutions, anchored on consumer knowledge and
insights, integrated communication strategies, content ideation and execution, and
digital and mainstream media. MediaCom Malaysia is on an accelerated growth
mode from 2011. New business partnerships over the last 2 years include Procter &
Gamble, The Coca Cola Company, Shell, Fonterra and CIMB. Neal’s 20+ years of
communications experience spans work for various local and multinational brands, to
include: Nestle, Volkswagen, Shell, Unilever, Procter & Gamble, Colgate-Palmolive,
HSBC, Coca-Cola, Malaysia Airlines and Proton.

Venus is Corporate Communications Director of SCG (Siam Cement Group), a 100year-old conglomerate in Thailand with 5 businesses in cement, chemicals, paper,
building materials and distribution in ASEAN. Internationally recognized for
sustainability, SCG is the only company in ASEAN to be classified in the highest-level
Gold Class from 2008 to 2012 by Dow Jones Sustainability Indexes (DJSI), a global
sustainable best practice ranking index for companies by evaluating aspects of
economic, social, and environment. Venus has 27 years of experience in marketing
and corporate communications. Prior to joining SCG in 2005, she worked at Michelin
Siam Group. She started her career as a news reporter at The Daily News Limited in
1984.

Terri is co-author of nine books, including “Kiss, Bow or Shake Hands: The Bestselling
Guide to Doing Business in More Than Sixty Countries” (a Library Journal “Best
Business Books” Winner, with over 285,000 copies sold) and “Dun & Bradstreet’s
Guide to Doing Business Around the World”. She conducts seminars in intercultural
communications, diversity & inclusion and writes for many publications, including the
“World Wise” column in Business Traveler Magazine. Her new book, “Kiss, Bow or
Shake Hands: Sales & Marketing” is an Amazon.com bestseller, and was #2 on
BusinessWeek’s best business book list. She is President of Getting Through
Customs, developers of the Kiss Bow or Shake Hands Database – now available
through McGraw-Hill Digital.

Jean-Luc is active in the gaming sector since 1989 and, after holding a number of
positions in this industry, he joined in 1998 the Swiss lottery and sport betting
operator, Loterie Romande. After being promoted as Deputy CEO in 2001, he took
over the position of CEO of Loterie Romande in January 2007. He has been
prominently involved in European Lotteries (EL) and the World Lottery Association
(WLA) for a number of years and was elected President of the WLA in September
2012. He holds a Master’s degree in Public Administration from the University of
Lausanne, and is actively involved in voluntary and community work in his home
country of Switzerland.

Dr Jindanuwat is Country Human Resources Manager of IBM Thailand responsible for
end-to-end process of HR country operations and execution of HR policies from IBM
global initiatives. She has over 15 years of business consulting experience in human
capital management and strategy & change management. She led the transformation
initiatives for IT strategic outsourcing projects, where she designed and executed
strategic HR solutions to assimilate and transform new workforce from outsourcing
engagements. She holds a Ph.D and MBA in Business Management from the
Graduate School of Management at University of California, USA. She is a regular
speaker at business management conferences and events and an invited guest
speaker at business schools of renowned universities in Thailand.

Paul is Senior Partner and Asia Middle East Turkey and Africa business leader for
Employee Health & Benefits at Mercer. He has been with Mercer for 31 years,
previously leading their Information business in Asia and their total rewards consulting
services with clients in Europe and Middle East, and has experience in outsourced
benefit administration, retirement consulting, human capital consulting, health &
benefits consulting and total rewards. He is a Chartered Fellow of the Chartered
Institute of Personnel and Development. He is also an Associate of the Pensions
Management Institute in the UK and the Irish Institute of Pensions Managers.

Prof Chiu is Research Director of the Institute on Asian Consumer Insight (ACI),
Executive Director of the Culture Science Institute, and Professor and Director of
Research at the College of Business, Nanyang Business School. He received his PhD
in social-personality psychology from Columbia University, and taught at the University
of Hong Kong from 1994 to 2002 and the University of Illinois from 2002 to 2008. He is
an Elected Fellow of the Society of Experimental Social Psychology, and the recipient
of several international research awards including the Misumi Award (2007) from the
Japanese Group Dynamics Association and Asian Association for Social Psychology.
He is the Editor of two book series published by Oxford University Press (Advances in
Culture and Psychology; Frontiers in Culture and Psychology) and Associate Editor of
the Journal of Cross-Cultural Psychology.

Simon is the ASEAN Digital Strategy Lead within Accenture Interactive, Management
Consulting Service Line, working out of Singapore. He has 13 years’ eCommerce
experience with extensive experience identifying and implementing disruptive digital
opportunities, increasing user engagement through Gamification, optimizing digital
channels within the Asia Pacific region, focusing on User Experience Optimization,
Website Conversion, Localization, Mobile Commerce, and Digital Analytics. His
industry expertise includes eCommerce, tourism and leisure, airlines, and
construction. He holds a degree in History from the University of Surrey, UK.
Highlights of the Social Programme
 Golf at Chiangmai Highlands Golf and Spa Resort (18 Nov, lunch excluded) <optional>:
This is one of the best golf courses in Chiang Mai. Surrounded by panoramic mountain views and lush tropical
jungle, this challenging Schmidt – Curley designed layout with rolling fairway and flashes of bunkers guarding the
greens awaits your golfing experience.
 Half-day Tour (18 Nov, lunch excluded) <Included in registration fee>:
Visit Chiang Mai's top landmark, Wat Phra That Doi Suthep, a golden temple containing Buddha's relics,
established in 1383 and located 3,520 feet above sea level, with an exhilarating view of Chiang Mai city and
surrounding countryside. Also visit Bhubing Palace, a royal residence to the Royal Family while visiting north,
famous for its gardens of roses and ferns.
Dress code: Outdoor, with knees & shoulders covered (no revealing attire)
 Opening Dinner (18 Nov):
A sumptuous spread of BBQ buffet at the cabana area of Shangri-La Hotel, offering a spectacular showcase of
both local & international cuisine. Enjoy dinner in natural cool comfort during Chiang Mai’s best weather of the
year in November, along with traditional northern Thai music and performances.
Dress code: Smart casual (outdoor)
 Closing Dinner (21 Nov):
Enjoy Lanna-style dining experience with a Khan Toke dinner under moonlit sky at Old Chiang Mai Cultural
Center. A traditional northern Thai style of dining, a Khan Toke is a raised tray to keep food served at a level
higher than the ground on special occasions for guests. Several traditional performances will be shown during the
meal where guests are welcomed to participate in the dance.
Dress code: Smart casual (outdoor), pants for ladies
 Networking Day (22 Nov, lunch included):
Visit Mae Sa Elephant Camp and have a chance to feed elephants and watch elephant shows. Home to one of
the largest assemblies of elephants in north Thailand, the camp conserves and breeds elephants in a natural and
healthy environment, to help address the dwindling number of Asian elephants in the wild. (A separate fee is
payable if you wish to take a ride on an elephant through the tropical jungle). Take a time to rest and relax while
having lunch at one of Chiang Mai’s butterfly and orchid farm on the way back to the hotel.
Dress code: Outdoor
Highlights of the Accompanying Persons’ Programme
 Baan Celadon – Thai Silk Village – Cotton Chic (19 Nov, morning, lunch excluded):
Admire the famous ceramics of Northern Thailand, Celadon – an iconic pale green ware, and learn the process of
making one at Baan Celadon. Later, visit Thai Silk Village and see the demonstration of silk weaving. Enjoy
shopping for silk products or ordering made-to-order silk suits. Finish the programme at Cotton Chic, a lovely
cotton house offering various products and clothes specially made from delicate cotton.
Dress code: Casual
 Bo Sang Umbrella Village – Baan Jang Nak – Gems Gallery (20 Nov, morning, lunch excluded):
Enjoy painting your ideas on colorful umbrellas at the famous Bo Sang Umbrella Village to start the day. Then,
visit Baan Jang Nak, a home of elephant wood carving where elephants come to life with craftsmen’s excellent
stylistic skills. End the day at Gems Gallery where you can find elegant jewelry and accessories at affordable
prices.
Dress code: Casual
Monday 18 November 2013
^6.15am – 1.15pm
^12.50pm – 5.00pm
6.30pm – 10.00pm
Tuesday 19 November 2013
8.00am – 1.00pm
Golf (Optional; Hotel breakfast will be
packed; Lunch on your own)
Half-day Tour (Lunch excluded)
Chiangmai Highlands Golf & Spa Resort
Wat Phra That Doi Suthep; Bhubing Palace
Opening Dinner
Shangri-La Hotel, cabana area
Accompanying Persons’ Programme – Day 1
(Lunch excluded)
Bann Celadon – Thai Silk Village –
Cotton Chic
Wednesday 20 November 2013
8.00am – 1.00pm
Accompanying Persons’ Programme – Day 2
(Lunch excluded)
Thursday 21 November 2013
6.30pm – 10.00pm
Friday 22 November 2013
^6.45am – 1.00pm
Bo Sang Umbrella Village –
Baan Jang Nak – Gems Gallery
Closing Dinner
Old Chiang Mai Cultural Center
Networking Day (Lunch included)
Mae Sa Elephant Camp
^ Start time is pick-up time at hotel; End time is drop-off time at hotel.
1
^6.15am – 1.15pm
2
^12.50pm – 5.00pm
Golf (Optional; Hotel breakfast will be packed;
Lunch on your own)
Half-day Tour (Lunch excluded)
3
6.30pm – 10.00pm
Opening Dinner
1
9.00am – 9.15am
(15min)
Welcome Addresses
Chiangmai Highlands Golf & Spa Resort
Wat Phra That Doi Suthep; Bhubing Palace
(Dress code: Outdoor, with knees & shoulders
covered (no revealing attire))
Shangri-La Hotel, cabana area
(Dress code: Smart casual (outdoor))


2
3
4
9.15am – 10.05am
(50min)
Keynote 1: Asia, the West & the Logic of One
World
10.05am – 10.35am
10.35am – 11.25am
(50min)
11.25am – 12.15pm
(50min)
Coffee/tea
Keynote 2: Sun Tzu Art of War for Contemporary
Business
Keynote 3: The Mind of the Consumer:
Advertising, What Works, What Doesn’t, and
Why
Lunch
Panel session 1: Lottery Case Studies in
Advertisements & Promotions:
a) In-store Marketing
b) TV & Print Advertising
c) Loyalty & Rewards Programs
d) Sales & Promotion Initiatives & Events
e) Social Media & Mobile
5
12.15pm – 1.45pm
1.45pm – 2.45pm
(60min: 10min*5 +
10min Q&A)
6
2.45pm – 3.45pm
(60min)
In Conversation 1: Doing Well by Doing Good
Pol.Maj.Gen. Attagrit Tharechat, DirectorGeneral, Government Lottery Office,
Thailand
Tan Soo Nan, APLA Chairman & CEO,
Singapore Pools
Prof Kishore Mahbubani, Dean, Lee Kuan Yew
School of Public Policy at National University of
Singapore, and one of Foreign Policy’s Top
Global Thinkers in 2010 & 2011
Professor Dr Foo Check Teck, Chairman, Sun
Tzu Art of War Institute
Neal Estavillo, Managing Director, MediaCom
Malaysia
a)
b)
Lotterywest
Takashi Yoshida, Manager, Lottery Division,
Mizuho Bank
c) Kevin Downes, Sales and Marketing
Manager, Scientific Games
d) Emilia Mazur, Corporate Communications
Manager, Lotto New Zealand
e) Jennifer D. Westbury, Executive Vice
President, Sales & Customer Development,
Pollard Banknote
Venus Asavasitthithavorn, Corporate
Communications Director, SCG (Siam Cement
Group) and TBC
Moderators: Jean-Luc Moner-Banet, President,
WLA and Jan Stewart, CEO, Lotterywest
7
3.45pm – 4.15pm
4.15pm – 5.05pm
(50min: 10min*4 +
10min Q&A)
Evening
8
9
10
9.00am – 9.50am
(50min)
9.50am – 10.40am
(50min)
10.40am – 11.10am
11.10am – 12.20pm
(70min: 10min*6 +
10min Q&A)
Coffee/tea
Country Updates: New Developments in
Business & Regulatory Environment:
a) Australia
b) Philippines
a)
b)
Sue van der Merwe, General Manager Group Lottery Operations, Tatts Lotteries
Mabel Mamba, Member of the Board,
Philippine Charity Sweepstakes
Free and easy
Keynote 4: Kiss, Bow or Shake Hands®: Building
Relationships in Asia & around the World
Keynote 5: Best Practices in Retail Distribution:
Lessons from European Lotteries
Coffee/tea
Panel session 2: The Lottery’s Experience in
Retail Distribution
Terri Morrison, Co-Author of the bestselling
“Kiss, Bow or Shake Hands®” book series
Jean-Luc Moner-Banet, President, World Lottery
Association (WLA)
a)
b)
c)
d)
e)
11
12
13
12.20pm – 1.50pm
1.50pm – 2.50pm
(60min)
Lunch
In Conversation 2: Talent Management,
Succession Planning, Staff Retention, Motivation
& Learning
2.50pm – 3.40pm
(50min: 10min*4 +
10min Q&A)
Panel session 3: Harnessing the People Power –
Lotteries’ Management of Human Resource:
a) Staff Training
b) Talent & Succession Planning
c) Engaging Staff in Community Work
d) An integrated approach to People and
Organisational Development
3.40pm – 4.10pm
4.10pm – 5.20pm
(70min: 15min*4 +
10min Q&A)
Evening
Coffee/tea
Development of Lotteries in Asia-Pacific
Free and easy
Pol.Maj.Gen. Attagrit Tharechat, DirectorGeneral, Government Lottery Office,
Thailand
Brian Sheehan, Regional Vice President,
Asia Pacific, GTECH
Shan Tie, Vice President, China Sports
Lottery Technology Group
Marios Mitromaras, General Manager Asia
& Deputy Managing Director Asia Pacific,
INTRALOT
Mike Veverka, CEO & Founder, Jumbo
Interactive
Dr Niramol Jindanuwat, Country Human
Resources Manager, IBM Thailand and Paul
O'Malley, Senior Partner, Asia Middle East
Turkey and Africa business leader for Employee
Health & Benefits, Mercer
Moderators: Bill Thorburn, Chief Operating
Officer, Tatts Lotteries and Seah Chin Siong,
Deputy CEO, Singapore Pools
a) Gilbert Cheng, Head of Retail, Channels
and Organisational Development, Hong
Kong Jockey Club
b) John Teo, Chief Financial Officer,
Singapore Pools
c) Beh Swan Swan, Head of CSR & CIO,
Magnum
d) Lotterywest
TBC
14
15
16
17
1
9.00am – 9.50am
(50min)
9.50am – 10.40am
(50min)
10.40am – 11.10am
11.10am – 12.25pm
(75min)
Keynote 6: Insights on Consumer Behaviour
across Cultures
Keynote 7: Gamification: Playing your Digital
Cards Right
Coffee/tea
Debate: Lotteries which pursue aggressive
selling tactics are acting against responsible
gaming principles
Prof Chiu Chi-Yue, Research Director, Institute
on Asian Consumer Insight
Simon Collins, ASEAN Digital Strategy Lead,
Accenture Interactive
12.25pm – 12.35pm
(10min)
12.35pm – 2.05pm
3.30pm – 5.00pm
6.30pm – 10.00pm
Promotion of APLA/WLA Seminar 2014 in
Manila, Philippines
Lunch
APLA AGM
Closing Dinner
Philippine Charity Sweepstakes Office
^6.45am – 1.00pm
Networking Day (Lunch included)
^ Start time is pick-up time at hotel; End time is drop-off time at hotel.
Proposition:

Emilia Mazur, Corporate Communications
Manager, Lotto New Zealand

Richard Andrew, Head of Betting System
Development Strategic Project, Hong Kong
Jockey Club
Opposition:

Sue van der Merwe, General Manager Group Lottery Operations, Tatts Lotteries

Alan Lim, State Manager, Magnum
Venue: TBC
Venue: Lanna 1
Old Chiang Mai Cultural Center
(Dress code: Smart Casual (outdoor), pants for
ladies)
Mae Sa Elephant Camp
(Dress code: Outdoor)
Fill in this registration form, one for each participant (accompanying person to complete a separate form), and send the
form via Email: [email protected] OR Fax: +65 6837 3086 OR
If paying by cheque: Mail to Conference Registration Office with business card(s) and cheque:
Attention to :
APLA 2013 Conference Registration Office, c/o Singapore Pools (Private) Limited,
210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
REGISTRATION FORM
□ Prof
□ Dr
□ Mr
□ Mrs
□ Ms
Salutation
:
First Name
: _________________________________________
Designation
: _________________________________________ Organization : ___________________________________________
Address
: ___________________________________________________________________________________________________
Last Name : ___________________________________________
____________________________________________________________________________________________________
Telephone
: ________________________________________________
Fax: ____________________________________________
Email
: ___________________________________________________________________________________________________
Note: The above registration information may be used by APLA and/or APLA’s event organizers to communicate with you on this
Conference and for future APLA-related communications.
Categories
For our planning purposes, please indicate your
attendance for the following activities:
Fees Per Person
□ APLA Member
□ APLA Associate Member / WLA Member
□ Non-APLA / Non-WLA Member
□ Accompanying Person (Name of person
□ Half-day Tour (18 Nov)
□ Opening Dinner (18 Nov)
□ Closing Dinner (21 Nov)
□ Networking Day (22 Nov)
□ Dietary requirements, if any:
US$ 1,000/US$ 1,100/US$ 1,300/US$ 300/-
you accompany:______________________)
Sub-total 1 =
US$ ___________________
Fee for “APLA Member”, “APLA Associate Member / WLA Member” or “Non-APLA / Non-WLA Member” categories include Business Conference
(19 –21 Nov), Half-day Tour (18 Nov), Opening Dinner (18 Nov), Closing Dinner (21 Nov), and Networking Day (22 Nov).
Fee for “Accompanying Person” category includes Half-day Tour (18 Nov), Opening Dinner (18 Nov), Accompanying Persons‟ Programme (19 – 20
Nov), Closing Dinner (21 Nov), and Networking Day (22 Nov).
Optional Programme
Fees Per Person
Details
□ Golf (caddie fee included)
□ Rental Clubs
□ Rental Golf Cart (one golfer per cart)
US$ 100/-
Chiangmai Highlands Golf and Spa Resort
(18 Nov)
US$
□ 35/set □50/set
US$ 20/- per cart
Sub-total 2 =
US$ ___________________
Grand-total (Sub-total 1 + 2) =
US$ ___________________
Payment Method:
□ Credit Card
□ Bank Transfer
□ Cheque
(Details on next page)
If you need to address the Invoice to another colleague, please indicate Name, Designation, Department:
PAYMENT METHOD
A) By Credit Card
□ Visa □ Mastercard
Card Type
:
Card Number
: ______________________-______________________-____________________-____________________
CVV Number
: _______________________________
Card Expiry Date: ________________ / ___________________
Holder’s Name : ______________________________________________________________________________________
Payment Amount : US$__________________________
Signature: __________________________________________
B) By Bank Transfer (in US$)
Please transfer funds to:
Beneficiary Bank’s Details:
Name
: Citibank N.A. Singapore Branch
Address
: 8 Marina View, #21-01 Asia Square Tower 1, Singapore 018960
Account No.
: 0-810972-009
Account Name
: Singapore Pools (Private) Limited
Swift Code
: CITISGSG
Note:
•
Payment is to be made with instruction "without charges to the beneficiary"
•
Commission for bank remittance is on the remitter’s account. The registration office will need to receive the
amount in full.
•
Please write the name of the conference participant covered by the payment in the remarks column of the
remittance form. If the payment covers multiple conference participants, please include each participant’s name.
C) By Cheque (in US$)
Please mail the cheque together with the registration form to the address below.
Payee: “Singapore Pools (Private) Limited”.
APLA 2013 Conference Registration Office
c/o Singapore Pools (Private) Limited
210 Middle Road, #01-01, Singapore Pools Building,
Singapore 188994
IMPORTANT NOTES
Registration closes on 4 November 2013.
Note: To enter Thailand, a Visa is required for selected nationalities. Please view Thai ministry’s
website for details: http://www.mfa.go.th/main/en/services/123
•
Conference registration will only be confirmed upon receipt of full payment.
•
Registration is transferable within the same organization at no cost.
•
Acceptance of registration submitted by non-APLA members and non-WLA members is subject to the
approval of the Asia Pacific Lottery Association. In case of rejection, all payments will be refunded.
•
In the event of cancellation, written notification should be sent to the registration office.
•
Cancellation requiring refund is subject to US$30/- administration fee.
•
No refund if cancellation is made after registration closing date i.e. 4 November 2013 and refund of
hotel accommodation is subject to the cancellation policy of the Hotel.
Enquiries: [email protected]
Conference Venue and Accommodation
The conference hotel, Shangri-La Hotel, Chiang Mai, is offering discounted room rates for APLA Conference
participants. As November is a peak period for tourism and festivities in Chiang Mai, please make your booking
early. To enjoy the discounted rates, please go to http://www.shangri-la.com/chiangmai/shangrila/reservations/,
under Corporate/Special Rate, select „Group’ and enter the group code, GOV181113.
Shangri-La’s discounted room rates within the period between 15 November 2013 and 24 November 2013:
Room Type
Rates (per room per night)
Deluxe Room
(Single/Double/Twin)
THB 4,000 net
Premier Room
Horizon Deluxe Room
Horizon Premier Room
Executive Suite Room
(Single/Double/Twin)
(King/Twin)
(King)
(King)
THB 5,500 net
THB 6,000 net
THB 6,500 net
THB 9,500 net
Rates quoted above are:
- Net, inclusive of 10% service charge and 8.5% value added tax
- Inclusive of buffet breakfast at Kad Kafe
- Inclusive of wired internet and WiFi access in room and public areas
- Non-commissionable
- 15% discount for Chi, The Spa
- 10% discount for Kad Kafe
Shangri-La’s airport transfer rates:
Type of Transportation
Rates
1. Toyota Camry
(maximum 3 persons)
THB 550 net per car one way
2. Mercedes Benz
(maximum 3 persons)
THB 900 net per car one way
3. Van transfer
(maximum 4 persons)
THB 1,300 net per van one way
Rates quoted above are net, inclusive of 10% service charge and 7% value added tax. Rates are subject to change
without prior notice.