Member Guide - American Airlines

Transcription

Member Guide
Your Source For AcAdvantage Program Information
Welcome Aboard!
We’re excited to have you as a member of the American Airlines
AAAdvantage
Ac dvantage program. This member guide can help you understand
the program, find mileage-earning opportunities and plan for ways
to redeem your miles. Inside you’ll find information on hundreds of
AAdvantage program participants, including phone numbers and/or
Web addresses.
AcAdvantage Program Overview
As a member of the AAdvantage program, you know that you can earn miles each time you
purchase an eligible published-fare ticket and fly on American Airlines, American Eagle,
AmericanConnection or any of our over 20 participating air carriers. You can also earn
bonus miles* for flying on an eligible purchased Business Class or First Class ticket on
American Airlines and all participating airlines, adding to your total mileage:
• An additional 25% of flight mileage flown in Business Class, or
• An additional 50% of flight mileage flown in First Class.
®
®
Because not everyone is a frequent traveler, we also
extend mileage-earning opportunities through
AAdvantage program participants** such as:
• Co-branded credit cards in
30 countries worldwide
• Leading hotel chains
• Car rental agencies
• Special services and retail
• Financial services and investment companies
• Internet service providers and many more.
See pages 18-24 of this guide for a list of participants and their contact information.
*Domestic Japan Business Class flights on JAL earn a bonus of 10%.
®
**Please visit AAcAA.com
Ac .com or contact your local AAdvantage/American Airlines Reservations office for the most up-to-date list of participants and information.
List of participating carriers subject to change without notice.
CONTENTS
Earning Miles On AcAdvantage Airline Participants
Attaining Elite Member Status
Earning Your Miles
Tracking Your Miles
Redeeming Your Miles
Ticket Awards
Upgrade Awards
®
AAAdvantage
cAdvantage
Advantage Vacation
Awards
®
Admirals Club Memberships
AAAdvantage
cAdvantage Car Awards
Purchasing And Transferring Miles
Purchasing Upgrades
oneworld – Making World Travel Easier
Earning AAAdvantage
cAdvantage Miles
oneworld Awards
oneworld
American Airlines, American Eagle And
AmericanConnection Air Travel Awards
Terms And Conditions
Special Mileage Awards
North American Special Mileage Awards
International Special Mileage Awards
Terms And Conditions
Award Redemption Destinations
AAdvantage Airlines Awards
2005/2006 Travel Embargo Dates
Airline Contact Information
Participating Company Information
Hotels
Credit/Debit Cards
Rental Cars
Financial Services
Special Services And Retail
Communication Services
Point Conversion Programs
AcAdvantage Award Fees
Rules Of The Program
Reservation Of Rights To Change The Program
™
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4
5
5
6
6
6
6
6
6
7
7
8
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9-10
10
11-13
11-12
12-13
13
14
15-16
17
17
18-24
18-19
20-21
22
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23-24
24
25
25
26-31
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Earning Miles On
AcAdvantage Airline Participants
The following chart displays how you can earn miles when you fly
American or our AAdvantage airline participants. For a complete list of
current eligible fares, click on “Partners and Mileage Programs” in the
AAdvantage section of AA.com.
CARRIER
ELIGIBLE ROUTES AND FARES
American Airlines*/
Interisland codeshare flights within
American Eagle*/
Hawaii and Deutsche Bahn and Thalys codeshares
AmericanConnection®* All other flights and SNCF codeshare
2
MINIMUM FLIGHT
MILEAGE GUARANTEE
ELITE-STATUS
QUALIFYING
250 miles
Yes
500 miles
Yes
Aer Lingus*
All eligible fares for all flights
250 miles
Yes
Air Pacific
500 miles
No
Alaska Airlines/
Horizon Air
500 miles
Yes
British Airways*
All eligible fares for all flights except mileage accrual
on discount Economy Class fares will be at 25% of
actual mileage flown. Transatlantic flights to/from the
U.S. are not eligible for mileage accrual.
500 miles
125 miles/Discount Economy
Class fares
Yes
Cathay Pacific
Airways*
All eligible fares for all flights in First or Business Class,
and for Economy Class fares booked in B, H or Y
NONE
Yes
EL AL
All eligible fares except children’s fares for all flights.
Fares booked in G, L, N, T, or V earn 50% of flight
miles; members with an address in Israel earn mileage
between Tel Aviv and Europe only when connecting to
an American Airlines flight
500 miles
No
Finnair*
500 miles
Yes
Hawaiian Airlines
All eligible fares for all flights except flights between
Honolulu and Sydney
250 miles
No
EARNING MILES
ELIGIBLE ROUTES AND FARES
MINIMUM FLIGHT
MILEAGE GUARANTEE
ELITE-STATUS
QUALIFYING
Iberia*
All eligible fares for all flights, except mileage accrual
on discount Economy Class fares will be at 30% of
actual miles flown
Flights from mainland Spain to the
Canary Islands earn a flat rate of 500
miles. Flights within the Balearic Islands
and the Canary Islands earn a flat rate of
125 miles. Flights within Spain booked
in Discount Economy Class earn a flat
rate of 125 miles. All other routes earn a
minimum of 300 miles.
Yes
Japan Airlines/
Japan Asia Airways/
JALways
All eligible fares for all flights, except 70% of flight
miles are awarded for international travel on discount
Economy Class fares; 75% of flight miles are awarded
for discount Economy Class fares for domestic flights
(flights within Japan); GIT/IIT/GV fares are not eligible
for mileage accrual.
250 miles for international flights; actual
miles for flights within Japan
No
LAN Airlines/
LAN PERU*
All eligible fares for all flights except flights wholly
within Peru, fare classes L, N, S, and VV.
500 miles
Yes
Mexicana
All eligible fares for all flights. Flights between Mexico
and Canada are not eligible for mileage accrual.
500 miles
No
Qantas Airways*
All eligible fares for all flights in First or Business Class
and for Economy Class fares booked in B, H, K, or
Y. Mileage accrual on discount Economy Class fares
booked in G, L, M, O, S, or V accrue at 50% of actual
mileage flown.
500 miles
Yes
SN Brussels Airlines
500 miles
No
Southern Winds
All eligible fares for all flights except flights between
Buenos Aires, Argentina, and Miami, Florida
250 miles
No
SWISS
500 miles
No
TACA
(Aviateca,
LACSA, TACA)
All eligible fares in First or Business Class and Economy
Class fares booked in G, H, K, M, Q, Y or V. Flights
wholly within Central America and Peru are not eligible
for mileage accrual.
500 miles
No
TAM
All eligible fares for all flights. Accrued mileage is
based on actual distance between your city of original
departure and your final destination regardless of
connections required.
400 miles
No
Turkish Airlines
500 miles
No
CARRIER
*Members of the one
oneworld alliance. LAN affiliate LAN ECUADOR is not an AAdvantage participant or a member of the one
oneworld alliance.
A portion of travel booked on American Airlines may be operated by American Eagle or AmericanConnection, regional airline associates of American Airlines. AmericanConnection
service is operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor.
Additionally, American Airlines has codeshare agreements with other airlines whereby American Airlines markets selected flights on other airlines as American Airlines flights.
®
®
Eligible miles earned on our codeshare flights count toward qualification for AcAA
AcAAdvantage
dvantage Executive Platinum, AcAA
AcAAdvantage
dvantage Platinum and AcAA
AcAAdvantage
dvantage Gold® status. In order to
earn elite-qualifying miles on our codeshare flights, your ticket must either show an American Airlines flight number or a flight number of an AAdvantage
elite-qualifying airline. American Airlines has codeshare agreements with the following airlines at time of printing: Aer Lingus, Air Pacific, Alaska Airlines/Horizon Air,
British Airways, Cathay Pacific Airways, China Eastern Airlines, Deutsche Bahn German Rail, EVA Air, Finnair, Gulf Air, Hawaiian Airlines, Iberia, Japan Airlines, LAN Airlines,
Mexicana, Qantas Airways, SN Brussels Airlines, SNCF French Railways, SWISS, TACA, TAM, Thalys Railways and Turkish Airlines.
Accrual is based on flight mileage but minimum mileage guarantees may exist. Mileage accrual on airline participants may not be eligible on routes operated by other carriers.
Government restrictions may affect the ability to earn and redeem miles to/from certain countries, including Cuba. Visit www.aa.com/aadvantage for details.
3
E L I T E S TAT U S
Attaining Elite Member Status
As you earn qualifying flight miles, you’ll become eligible for membership in
the AAdvantage program’s AAdvantage Executive Platinum,
AAdvantage Platinum,, and AAdvantage Gold el
elite-status levels.
Each level offers exclusive services and benefits including:
• An exclusive, direct hot-line number for
reservations, seating requests and meal requests
• Complimentary upgrades for you and one
companion based on qualifying fare purchased*
• AAdvantage Platinum and AAdvantage Gold
members receive four 500-mile electronic upgrades
for every 10,000 qualifying base miles earned**
• AAdvantage Gold members receive a 25% mileage
bonus while AAdvantage Platinum and AAdvantage
Executive Platinum members earn a 100% mileage
bonus on the base or guaranteed minimum miles for
eligible flights**
• Priority boarding
• Recognition of your elite status by all airlines in the
oneworld alliance
one
• Discounted Admirals Club memberships
As we track your qualifying activity, we’ll notify you when you qualify for membership in one of
these premium levels. To qualify for AAdvantage Executive Platinum status, you must earn either
100,000 qualifying points or 100,000 qualifying miles during a calendar year. To qualify for
AAdvantage Platinum or AAdvantage Gold membership, you must earn the following qualifying miles,
points or segments during a calendar year:
• AAdvantage Platinum – 50,000 miles, 50,000 points or 60 qualifying segments
• AAdvantage Gold – 25,000 miles, 25,000 points or 30 qualifying segments
*To receive complimentary upgrades, AAdvantage Gold and AAdvantage Platinum members must be traveling to and from qualifying cities on a full-fare Economy Class ticket
(fares booked in Y or B, excluding military/government fares), and Executive Platinum members may be traveling on any purchased, published fare. All upgrades are subject to
seating limitations and capacity controls. Complimentary and 500-mile upgrades are only available on American Airlines marketed and operated flights within and between the 50
United States, Canada, Mexico, the Caribbean, The Bahamas, Bermuda, and between the U.S. and Central America.
**Includes qualifying flights on American Airlines, American Eagle, and AmericanConnection, Aer Lingus, Alaska Airlines/Horizon Air, British Airways, Cathay Pacific Airways, Finnair,
Iberia, LAN Airlines/LAN PERU and Qantas Airways.
4
EARNING MILES
Qualifying miles and segments are the actual miles or segments you earn
on eligible purchased tickets* for flights aboard American Airlines,
American Eagle, AmericanConnection, Aer Lingus, Alaska Airlines/
Horizon Air, British Airways, Cathay Pacific Airways, Finnair,
Iberia, LAN Airlines/LAN PERU, Qantas Airways, and/or American
Airlines codeshare flights,† including applicable minimum mileage
guarantees. Qualifying miles do not include class-of-service bonus
miles, other participant miles or any other AAdvantage
bonus mileage.
AAdvantage points will be earned on elite-qualifying flights as follows:
Purchased Fares
First Class
Business Class
Full-Fare Economy Class§
Discount Economy Class‡
Deep Discount Economy Class§§
AADVANTAGE POINTS
PER ACTUAL MILE EARNED
1.50
1.50
1.50
1.00
0.50
When traveling in Economy Class, flights of less than 500 miles on all elite-qualifying carriers
receive 500 AAdvantage points regardless of fare type, with the exception of Aer Lingus,
Cathay Pacific, and Iberia flights and codeshare travel on Hawaiian Airlines, Deutsche Bahn
German Rail and Thalys. For a complete list of eligible fare classes and the equivalent elite
points earned on AAdvantage participating airlines, visit www.aa.com/aadvantage.
* Member must fly at least four segments on American Airlines, American Eagle or AmericanConnection to qualify for AAdvantage Executive Platinum,
AAdvantage Platinum or AAdvantage Gold status within the qualifying year. Miles purchased through buyAAmiles and giftAAmiles do not qualify for elite status.
† Ticket must reflect an American Airlines coded flight number.
§ Fares booked in Y or B
‡ Fares booked in H, K, L, M, V, and W
§§ Fares booked in G, N, S, and Q (except transatlantic fares booked in Q).
Earning Your Miles
Provide your personal AAdvantage number every time you make reservations and travel on
American Airlines, American Eagle or AmericanConnection or use our participating companies,
and we’ll automatically credit your AAdvantage account with the appropriate mileage. To ensure a
smooth check-in process and proper mileage credit to your account, be sure your reservation name,
AAdvantage account name and credit card name all match your travel document name. You can
monitor your account online at www.aa.com/aadvantage.
Tracking Your Miles
We’ll automatically keep track of your mileage credit both when you earn it and when you use it.
For the most up-to-date AAdvantage information, you’ll want to receive your AAdvantage Summary
and newsletter via e-mail.
5
REDEEMING MILES
To sign up as an AAcAAdvantage
Ac dvantage eSummar
Advantage
eSummaryy
customer, simply go to www.aa.com, click “GO”
under “Email Subscriptions”,” then log in. Select
“Subscribe” beside “AAdvantage eSummary” and
click “SUBMIT” to receive your summary every month. To ensure complete accuracy,
please retain any flight documents and original paid invoices (from any other
transactions) until the mileage credit appears on your summary.
SM
Redeeming Your Miles
Ticket Awards
Use your miles for travel on American Airlines, American Eagle, AmericanConnection or one of our
participating airlines.
• MileSA
MileSAAver
MileSAc
Ac ver awards are the best choice when you can plan a trip in advance. They are subject to
Aver
capacity controls,
but can be claimed for fewer miles.
®
• AAcAAnytime
Ac nytime awards are not subject to capacity controls and may be used for travel on any flight, on
any day (provided the flight is not completely sold out). Awards are available on American Airlines.
• one
oneworld awards are valid for travel on all eight one
oneworld airlines, and allow travel to multiple
destinations on a single award. The number of miles needed to claim a one
oneworld award is based on
the total mileage of the trip using a combination of at least three one
oneworld airlines.
sm
Upgrade Awards
Available on American Airlines, upgrade awards permit you to move up to the next class of service (i.e.,
from Economy Class to Business Class or from Business Class to First Class) when space permits.
AcAdvantage Vacation Awards
With over 1,500 properties in 300 worldwide destinations, the AAdvantage Vacation Awards program
makes redeeming miles for hotel stays or vacation packages even easier. For more information, visit
www.aavacations.com or call 1-800-321-2121 in the U.S., 020 8315 1717 (within the U.K.) or
(44) 20 8315 1717 (outside the U.K.).
Admirals Club Memberships
R
Redeem
your miles for an annual membership to the Admirals Club for you, or for you and your spouse.
As a member, you will enjoy access to Admirals Clubs conveniently located throughout the United States,
Canada, Asia, the Caribbean, Europe and Latin America. For current information and a list of locations,
visit www.aa.com/admiralsclub, or call 1-800-237-7971 in the U.S. You may also contact us at
[email protected].
AcAdvantage Car Awards
Use your miles for rentals from our car rental participants. Visit www.aa.com/carpartners for
redemption rates or call 1-800-421-0600
800-421-0600 (U.S. only).
6
PURCHASING MILES
Purchasing and Transferring Miles
You may purchase AAdvantage miles for yourself or as a gift for
others through the buyA
buyAAmiles
buyAc
Ac miles® and giftA
giftAAmiles
giftAc
Ac miles programs.
Additionally, the shareA
shareAAmiles
shareAc
Ac miles® program allows miles to be
transferred to or from your AAdvantage account.
SM
For complete details on all three programs, please visit
www.aa.com/aadvantage or buyaamiles.points.com.
www.aa.com/aadvantage
Program subject to discontinuation without prior notice.
Purchasing Upgrades on American Airlines
Upgrades from purchased Economy Class to the next class of service* may be purchased
and
®
tracked online at www.aa.com/aadvantage or by calling the AAdvantage Dial-In system at
1-800-882-8880 in the U.S. Upgrades purchased via AA.com and our AAdvantage Dial-In system
are offered at a discount. You can also purchase upgrades through AAdvantage Reservations
or by
®
visiting
your
local
American
Airlines
ticket
counter,
American
Airlines
Travel
Center
or
Admirals
®
Club location (for members). Your Upgrade Account will be automatically updated as you
purchase, earn, withdraw or exchange miles for upgrades. Upgrade activity will be itemized
on your monthly AAdvantage eSummary or quarterly AAdvantage Summary (international
members only).
When you make reservations, you may request an upgrade to the next class of service. See
page 30 for a list of applicable destinations. If upgrade
seating is available, we will automatically process
your request when the appropriate upgrade
window opens (100 hours prior to departure for
AAdvantage Executive Platinum members, 72
hours for AAdvantage Platinum members, and
24 hours for AAdvantage Gold members and
non-elite-status AAdvantage members
traveling on a full-fare ticket**). Upon
departure, the appropriate number of
500-mile upgrades will be deducted from
your Upgrade Account.
If you have not received confirmation of your
upgrade via e-mail, voice message or, in some
cases, by alphanumeric pager (through selected
service providers only) at least three hours prior to
departure, you must check in at the airport and request
placement on the upgrade standby list.
*You may upgrade from a purchased Economy Class ticket to First or Business Class on flights with two classes
of service and to Business Class on flights with three classes of service.
** Fares booked in Y or B (excluding military/government fares).
7
oneworld
Making World Travel Easier
The one
oneworl
world alliance brings together eight of the world’s best airlines:
American Airlines, Aer Lingus, British Airways, Cathay Pacific Airways, Finnair,
Iberia, LAN Airlines/LAN PERU and Qantas Airways. This global alliance makes it easier
and more rewarding than ever for you to travel beyond the reach of the
American Airlines network.
Earning AcAdvantage Miles
You can earn AAdvantage miles and points on qualifying flights when you travel with any of
the eight one
oneworld airlines.* Just be sure to provide your AAdvantage number whenever you
make a reservation to travel on any of the one
oneworld airlines. Plus, the base miles and points
you earn on the oneworld
one
airlines also count toward your qualification or requalification for
AAdvantage Executive Platinum, AAdvantage Platinum or AAdvantage Gold membership.†
oneworld Awards
When redeeming your miles for a one
oneworld award, you can choose from over 570 global
destinations in over 135 countries. The one
oneworld
world awards give you the flexibility
to travel to multiple destinations using a combination of three or more
oneworld airlines when the itinerary includes American Airlines,
one
American Eagle or AmericanConnection, or two or more oneworld
one
airlines when not traveling on American Airlines, American Eagle,
or AmericanConnection.
Claim just one award for travel valid on American Airlines,
Aer Lingus, British Airways, Cathay Pacific Airways, Finnair,
Iberia, LAN Airlines/LAN PPERU
ERU and Qantas Airways. To
determine the award that suits your travel plans, call AAdvantage
or American Airlines Reservations with your complete itinerary
and they will calculate the miles you are flying and advise you of
the correct award to use.
All eight one
oneworld carriers may be used on one award as long as the mileage and
16 segment maximum are not exceeded.
exceeded. Members may stop in each city once. However, you cannot
connect in the same city more than twice, you cannot stop over in the city where your travel begins
and you cannot connect in the city where travel begins.
* Transatlantic flights to/from the U.S. on British Airways are not eligible for mileage redemption.
†
Members must fly at least four qualifying segments per year on American Airlines, American Eagle or AmericanConnection service to retain elite-member status.
All one
oneworld benefits are available only to passengers on scheduled flights that are both operated and marketed by a one
oneworld member airline. (Marketed means there must be a
oneworld
one
world member airline flight number on your ticket.) All information contained herein is subject to change without further notice. LAN affiliate LAN ECUADOR is not a oneworld
one
member or AAdvantage participant and does not offer one
oneworld benefits.
®
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A I R T R AV E L AWA R D S
American Airlines, American Eagle And
AmericanConnection Air Travel Awards
ONE ROUND-TRIP TRAVEL AWARD TICKET ON AMERICAN AIRLINES, AMERICAN EAGLE AND AMERICANCONNECTION
TO/FROM
TO/FROM
Wholly Within Continental U.S.§/Canada
Between the Caribbean**, Continental U.S.§,
Canada and Mexicoo
Continental U.S.§/Canada/
Mexico/Caribbean**
North America§§
North America§§
Hawaii
Central America,
Colombia, Ecuador,
Peru, or Venezuela
Argentina, Bolivia,
Brazil, Chile,
Paraguay, or Uruguay
Wholly Within South America
North America§§
Europe
(Not valid to/from
Central America)
North America§§
Europe
Europe
Japan
Central America,
Colombia, Ecuador,
Peru, or Venezuela
Argentina, Bolivia,
Brazil, Chile,
Paraguay, or Uruguay
AWARD
TYPE
ECONOMY CLASS
MILES
FIRST/BUSINESS CLASS*
MILES
PREMIUM CLASS†
MILES
MileSAAver
AAnytime
AAnytim
nytime
MileSAAver Off-peak
MileSAAver Peak
AAnytime
MileSAAver
AAnytime
MileSAAver Off-peak
MileSAAver Peak
AAnytime
MileSAAver Off-peak
MileSAAver Peak
AAnytime
MileSAAver
AAnytime
MileSAAver Off-peak
MileSAAver Peak
AAnytime
MileSAAver Off-peak
MileSAAver Peak
AAnytime
25,000
50,000
25,000
30,000
60,000
35,000
70,000
30,000
35,000
70,000
40,000
60,000
100,000
25,000
50,000
40,000
60,000
100,000
50,000
65,000
120,000
45,000
90,000
60,000
120,000
60,000
120,000
75,000
150,00
150,000
80,000
160,000
95,000
190,000
60,000
120,000
80,000
160,000
90,000
180,000
45,000
90,000
125,000
250,000
60,000
120,000
90,000
180,000
125,000
250,000
90,000
180,000
125,000
250,000
MileSAAver
AAnytime
70,000
140,000
110,000
220,000
140,000
280,000
MileSAAver
AAnytime
90,000
180,000
140,000
280,000
180,000
360,000
continued on page 10
Off-peak dates: The Caribbean and Mexico: Sep. 7-Nov. 14; Central America, Colombia, Ecuador, Peru and Venezuela: Jan. 16-Jun. 14; Sep. 7-Nov. 14;
Argentina, Bolivia, Brazil, Chile, Paraguay and Uruguay: Mar. 1-May 31; Aug. 16-Nov. 30; Europe: Oct. 15-May 15, inclusive; Japan: Oct. 1-Apr. 30, inclusive.
* Valid for First Class on flights with two classes of service and Business Class on flights with three classes of service, except to/from Mexico, the Caribbean and
Canada, where award is valid for Business Class on two-class flights.
† Valid for First Class on all flights, including those with three classes of service.
§ Continental U.S. includes Alaska.
** Caribbean includes The Bahamas and Bermuda.
§§For North America air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas. and the
Caribbean. For international air travel awards, North America is defined as the U.S. (including Hawaii and Alaska), Canada, Mexico, Bermuda, The Bahamas, the
Caribbean and Central America (unless otherwise indicated).
TO/FROM designations are nondirectional; award travel may begin from either location.
American Airlines codeshare flights operated by other airlines are not eligible.
9
TO/FROM
TO/FROM
Wholly within the Continental U.S. / Canada
Continental U.S. /Canada/Mexico
Caribbean
FROM DISCOUNT
ECONOMY
FROM FULL
FARE ECONOMY
FROM BUSINESS
MILES
MILES
MILES
15,000
5,000
15,000
15,000
7,500
15,000
(includes wholly within the Caribbean)
Continental U.S. /Canada/Caribbean
Mexico
15,000
7,500
15,000
Continental U.S. /Canada/
Mexico/ Caribbean
Hawaii
15,000
7,500
15,000
12,500
7,500
112,500
12,500
7,500
12,500
Wholly within South America
North America
Central America, Colombia,
Ecuador, Peru or Venezuela
North America
Japan
25,000
15,000
25,000
North America
Argentina, Bolivia, Brazil, Chile,
Paraguay or Uruguay
25,000 + $250*
10,000
25,000
Europe
25,000 + $250*
10,000
25,000
25,000 + $250*
15,000
25,000
North America
(not valid to/from Central America)
North America
Japan
Upgrade is valid to next class of service.
Continental U.S. includes Alaska.
Caribbean includes the Bahamas and Bermuda.
For North America air travel awards, North America is defined as the U.S. (including Alaska and Hawaii), Canada, Mexico, Ber
Bermuda,
The Bahamas, and the Caribbean.
For International air travel awards, North America is defined as the U.S. (including Hawaii and Alaska, Canada, Mexico, Bermuda,
The Bahamas, the Caribbean and Central America (unless otherwise indicated).
TO/FROM designations are nondirectional; travel may begin from either location.
*$250 fee is nonrefundable.
Air Travel Awards Terms And Conditions
Restrictions apply to the use of some of these awards. Read all award and
claiming information before selecting an award. Awards are valid on flights
operated and marketed by American Airlines. MileSAAver awards are subject
to special limitations on seating availability. AAnytime awards are not subject
to capacity controls. Upgrade awards are valid only on individual publishedfare tickets and are subject to capacity controls. An upgrade “from Full Fare
Economy” is an upgrade to the next class of service on a ticket that is booked in
Y or B. An upgrade “from Discount Economy” or “from Business” is an upgrade to
the next class of service from any eligible purchased ticket. No stopovers are allowed
when using a one-way upgrade award. All upgrade awards are subject to capacity controls.
AAdvantage eligibility on airline routes introduced after October 1, 1995, is subject to approval
on a route-by-route basis. American Airlines and any of the participating airline carriers may, in their sole discretion, reinstitute
travel embargo dates without prior notice. A portion of travel booked on American Airlines may be operated by American
Eagle, American Airlines regional affiliate, or AmericanConnection. AmericanConnection service is operated by Trans States
Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines, Inc., each of which operates as an independent contractor.
10
S P E C I A L M I L E A G E AWA R D S
Special Mileage Awards
Special Mileage Awards offer you an alternative for claiming
travel awards at significant mileage discounts. You may,
with the addition of a nonrefundable co-payment, claim
these awards to our most popular destinations and save
up to 60% off the normal MileSAAver Economy Class
mileage requirements.
You may book your reservations and purchase tickets
by contacting your local American Airlines Reservations
office or by calling 1-800-882-8880 in the United States
or Canada. Award travel is valid for one-way or round-trip
Economy Class tickets on American Airlines, American Eagle,
and AmericanConnection.
North American Special Mileage Awards
For North American air travel awards, North America is defined as the U.S. (including Hawaii and
Alaska), Canada, Mexico, Bermuda, The Bahamas and the Caribbean (unless otherwise indicated).
Continental United States/Canada Awards
One Economy Class award ticket valid for travel on flights within and between the continental U.S.
(including Alaska) and Canada. Exception: Not valid for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL DATES
20,000
15,000
10,000
$125
$225
$295
Year Round
Year Round
Year Round
One First/Business Class* award ticket valid for travel on flights within and between the
continental U.S. (including Alaska) and Canada. Exception: Not valid for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL DATES
35,000
$275
Year Round
* Valid for First Class on flights with two classes of service and for Business Class on flights with three classes of service.
Hawaii Awards
One Economy Class award ticket valid for travel between Hawaii and either the continental
U.S. (including Alaska), Canada, the Caribbean, The Bahamas, Bermuda or Mexico.
Exception: Not valid for tickets issued in Brazil. Not valid for flight originations from Grand
Cayman Island. Awards are valid on direct/nonstop transpacific flights. Connections are
permitted in the 48 contiguous United States.
MILES
CO-PAYMENT
VALID TRAVEL DATES
25,000
20,000
$275
$350
Year Round
Year Round
11
The Caribbean/The Bahamas/Bermuda/Mexico Awards
One Economy Class award ticket valid for travel on flights to/from and between
the Caribbean, The Bahamas, Bermuda, the continental U.S. (including Alaska),
Canada and Mexico. Exceptions: Not valid for flight originations from Grand Cayman
Is
Island.
Not valid for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL DATES
25,000
20,000
20,000
15,000
$125
$225
$125
$225
Year Round
Year Round
Sept. 7 - Nov. 14
Sept. 7 - Nov. 14
International Special Mileage Awards
For international air travel awards, North America is defined
as the U.S. (including Hawaii and Alaska), Canada, Mexico,
Bermuda, The Bahamas, the Caribbean and Central America
(unless otherwise indicated).
Europe Awards
One Economy Class award ticket valid for travel
on flights between North America (excluding travel
to/from Central America) and either Belgium,
France, Germany, Great Britain, Italy, Spain, Sweden or
Switzerland. Exceptions: Not valid for flight originations
from Grand Cayman Island. Not valid for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL DATES
50,000
45,000
30,000
20,000
$225
$295
$195
$295
Year Round
Year Round
Jan. 1 - May 15 and Oct. 15 - Dec. 31
Jan. 1 - May 15 and Oct. 15 - Dec. 31
Central And South America Awards – Zone 1
One Economy Class award ticket valid for travel on flights between North America and either
Central America, Colombia, Ecuador, Peru or Venezuela. Exceptions: Not valid for flight
originations from Grand Cayman Island. Not valid for tickets issued in Brazil.
12
MILES
CO-PAYMENT
VALID TRAVEL DATES
30,000
25,000
25,000
$125
$225
$125
Year Round
Year Round
Jan. 16 - Jun. 14 and Sep. 7 - Nov. 14
S P E C I A L M I L E A G E AWA R D S
South America Awards – Zone 2
One Economy Class award ticket valid for travel on flights between North America
and either Argentina, Bolivia, Brazil, Chile, Paraguay or Uruguay.
Exceptions: Not valid for flight originations from Grand Cayman Isla
Island. Not valid
for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL Dates
50,000
45,000
30,000
25,000
$225
$295
$225
$295
Year Round
Year Round
Mar. 1 - May 31 and Aug. 16 - Nov. 30
Mar. 1 - May 31 and Aug. 16 - Nov. 30
Japan Awards
One Economy Class award ticket valid for travel on flights from
North America to Japan. Exceptions: Not valid for flight originations
from Japan or Grand Cayman Island. Not valid for tickets issued in Brazil.
MILES
CO-PAYMENT
VALID TRAVEL Dates
55,000
40,000
30,000
$195
$145
$295
Year Round
Jan. 1 - Apr. 30 and Oct. 1 - Dec. 31
Jan. 1 - Apr. 30 and Oct. 1 - Dec. 31
Special Mileage Awards Terms And Conditions
• A major credit card or a check/money order payable to American Airlines must be provided for co-payment at time of claiming.
• Co-payments are nonrefundable.
• American Airlines codeshare flights operated by other airlines are not eligible.
• Awards are subject to limited seating.
• Schedules and destinations are subject to change and subject to government approvals. For updated information,
visit www.aa.com, call your local American Airlines Reservations office or call 1-800-882-8880 in the United States
and Canada.
• Special Mileage Awards cannot be claimed through AA.com or the AAdvantage Dial-In system.
• All other AAdvantage program rules apply.
13
AWA R D R E D E M P T I O N
Award Redemption Destinations
For details regarding particular airlines, routes, and class of service, go to
www.aa.com or contact AAdvantage Reservations at 1-800-882-8880 (U.S.) or your
local AAdvantage/American Airlines Reservations office.
AFRICA
American Airlines*
Aer Lingus*
Air Pacific
Air Tahiti Nui
Alaska Airlines /Horizon Air
British Airways*
Cathay Pacific Airways*
EL AL
Finnair*
Hawaiian Airlines
Iberia*
Japan Airlines (includes
CANADA
CARIBBEAN
EUROPE
•
•
•
•
•
LATIN
AMERICA
MEXICO
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
U.S.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
*Members of the one
oneworld alliance.
Government restrictions may affect the ability to earn and redeem miles to/from certain countries. Visit www.aa.com/aadvantage for details.
14
INDIAN SUBCONTINENT/ SOUTH
MIDDLE
PACIFIC
EAST
•
•
Japan Asia Airways and JALways)
LAN Airlines/LAN PERU
PERU*
Mexicana
Qantas Airways*
Southern Winds
SWISS
TACA
TAM
Turkish Airlines
ASIA
•
•
•
•
•
•
•
•
•
•
•
A A D VA N TA G E A I R L I N E S AWA R D S
Airline Awards
Use your miles to claim airline awards for travel. Each award is valid on any participating
airline or any combination of participating airlines that have service in that city pair market.
Our combination of AAdvantage participating airlines can take you to over 880 destinations
throughout the world.
Airline awards are valid for round-trip travel and are subject to normal MileSAAver capacity
controls and embargo dates.
To book your airline award, call AAdvantage Reservations at 1-800-882-8880 or contact your
local American Airlines office.
LAN affiliate LAN ECUADOR is not a one
oneworld member and is not an AAdvantage participant.
Reading The Award Chart
Mileage indicated is the number of miles required in thousands. For example, for round-trip
travel wholly within the Continental U.S. and Canada, redeem 25,000 miles for Economy,
45,000 miles for Business/First or 60,000 miles for Premium.
Wholly within the Continental U.S. / Canada
Within/between Continental U.S. / Canada and Mexico or Caribbean
Between North America and Hawaii
Interisland Hawaii
Wholly within Argentina, Australia and New Zealand, Brazil, Chile, Finland,
Ireland, Japan, Mexico, New Zealand, Peru, Spain (includes Balearic Islands),
Switzerland, Turkey or the UK.
Economy
Business /
First
Premium
25
30
35
10
45
60
75
NA
60
80
95
NA
20
35
55
15
Award Type /
Class of Service
Central / South America
Zone 1
South America
Zone 2
Europe
Indian Sub-Continent /
Middle East
Africa
Asia Zone 1
Asia Zone 2
South Pacific
Economy
Business
First
Economy Off Peak
Economy
Business
First
Economy Off Peak
Economy
Business
First
Economy
Business
First
Economy
Business
First
Economy Off Peak
Economy
Business
First
Economy
Business
First
Economy
Business
First
North
America**
35
60
80
40
60
90
125
40*
60*
90*
125*
75*
135*
180*
75*
150*
200*
50^
65^
90^
125^
70^
110^
135^
75^
125^
145^
Central
/ South
America
Zone 1
South
America
Zone 2
30
60
NA
NA
40
65
80
NA
90*
110*
140*
120*
165*
205*
135*
180*
220*
NA
25
45
60
NA
100*
140*
180*
135*
180*
220*
150*
195*
235*
#
#
#
#
80^
130^
150^
75^
100^
150^
Europe
Indian
Sub-Continent /
Middle
East
Africa
20
40
NA
40
60
80
60
75
100
35
50
70
60
90
NA
20
35
NA
70
105
140
70
105
140
90
120
160
45
60
90
45
60
90
60
90
120
60
100
140
60
100
140
75
100
150
Asia 1
Asia 2
South
Pacific
20
40
60
40
60
80
60
90
120
30
45
65
50
70
90
40
60
85
Off-peak dates: South America Zone 2: Mar.1-May 31; Aug.16-Nov.30; Europe: Oct.15-May 15, Asia Zone 1: Oct.1-Apr.30.
**Does not include travel on Hawaiian Airlines to/from North America
* Transatlantic only
^ Transpacific only
# Two awards must be claimed as the only service available is to/from North America
Award travel is not valid on codeshare flights and is not valid on British Airways transatlantic flights between the U.S. and the UK Awards wholly
within Japan can only be booked within two months of the return flight. First/Business Class tickets are valid for First or Business Class on
flights with two classes of service and for Business Class on flights with three classes of service. Premium Class tickets are valid for First Class
on all flights, including those with three classes of service.”
Unless otherwise noted, each region pair (North America to Africa) requires one award per person. Connections outside the region may be
allowed if there is no combination of participating carriers that offer direct service between the region pair. (For example, awards between
North America and Africa would be routed via Europe, but would require only one award.) Certain routing restrictions apply. For a complete
list of countries in each region, visit www.aa.com/aadvantage.
16
E M B A R G O / A I R L I N E C O N TA C T
2005/2006 Travel Embargo Dates
All travel embargo dates are subject to change at any time without notice. For a
complete list of 2005/2006 embargo dates, go to www.aa.com/embargodates.
The following airlines have travel embargo dates:
• Air Pacific
• El Al
• Alaska Airlines/Horizon Air • JAL
• Qantas
• TAM
No travel embargo dates for the following airlines:
• American Airlines
• Cathay Pacific
• SN Brussels Airlines
• American Eagle
• Finnair
• Southern Winds
• AmericanConnection
• Hawaiian Airlines
• SWISS
• Aer Lingus
• Iberia
• TTACA
• Air Tahiti Nui
• LAN Airlines/LAN PERU • Turkish Airlines
• British Airways
• Mexicana
Airline Contact Information
A IRLINE
American Airlines/American Eagle/
AmericanConnection
Aer Lingus
Air Pacific
Air Tahiti Nui
Alaska Airlines/Horizon Air
British Airways
Cathay Pacific Airways (U.S.)
EL AL
Finnair
Hawaiian Airlines
Iberia
Japan Airlines
LLAN Airlines/LAN PERU
Mexicana
Qantas Airways
Southern Winds
SWISS
TACA
(Aviateca, LACSA, TACA)
TAM
Turkish Airlines
P HONE N UMBER
W EB A DDRESS
1-800-433-7300
www.aa.com
1-800-474-7424
1-800-227-4446
1-877-824-4846
1-800-ALASKAAIR
1-800-247-9297
1-800-233-ASIA
1-800-223-6700
1-800-950-5000
1-800-367-5320
1-800-772-4642
1-800-525-3663
1-800-735-5526
1-800-531-7921
1-800-227-4500
070 35 11 11 (Belgium only)
516-622-2248 (U.S. only)
1-800-379-9179
1-877-FLY-SWISS
www.aerlingus.com
www.airpacific.com
www.airtahiti-nui.com
www.alaskaair.com
www.britishairways.com
www.cathay-usa.com
www.elal.com
www.finnair.com
www.hawaiianair.com
www.iberia.com
www.japanair.com
www.lan.com
www.mexicana.com
www.qantas.com
www.flysn.com
www.sw.com.ar
www.swiss.com
1-800-535-8780
www.taca.com
1-888-235-9826
1-800-874-8875
www.tamairlines.com
www.turkishairlines.com
17
PA R T I C I PAT I N G C O M PA N I E S
PARTICIPANT
AAdvantage Hotel Program by
Rewards Network
AmeriSuites®
SM
SM
Baymont® Inns & Suites
Best Western Hotels
Candlewood® Suites
Caesar Business Hotels
Caesar Park
Clarion®, Comfort Inn®, and
Comfort Suites®
Conrad® Hotels
Courtyard® by Marriott®
Crowne Plaza® Hotels
and Resorts
Doubletree®Hotels, Suites,
Resorts and Clubs
Econolodge®
Embassy Suites Hotels®
Fairfield Inn® by Marriott
Fairmont Hotels & Resorts
Fiesta AmericanaMRMR Hotels
& Resorts
Fiesta AmericanaMR
Vacation Club
MR
Fiesta InnMR
Forum Hotels
Four Points® Hotels by Sheraton
HOTELS
MILEAGE CREDIT
Earn five miles for every
room-rate dollar
Earn one mile per $1 spent
Guest Ovation members earn 1
mile per $1 spent
Earn 250 miles per stay*
Call 1-877-BAYMONT
77-BAYMONT or visit www.baymontinns.com
Earn 2.5 miles per $1 spent
Earn 1,000 miles per stay*
Call 1-800-528-1234 (WESTERN) or
visit www.bestwestern.com
Call 1-888-CANDLEW or visit
www.candlewoodsuites.com
Call 1-877-223-7272 or visit www.caesarbusiness.com
Call 1-877-223-7272 or visit www.caesar-park.com
Call 1-800-4CHOICE or visit www.choicehotels.com
Call 1-800-HHONORS or visit www.hiltonhhonors.com
Call 1-800-321-2211 or visit www.marriott.com
Call 1-800-2CROWNE or visit www.crowneplaza.com
Earn 3,500 miles for a
package purchase
Earn 500 miles per stay* in a
Golden Tulip
Golden Tulip Hotel or Resort. Earn
250 miles per stay* in a Tulip Inn
Hampton Inn®
Hampton Inn & Suites®
Hawthorn Suites
®
Hilton Garden Inn
Hilton Grand Vacations Club®
Hilton® Hotels
®
Holiday Inn Express
Holiday Inn® Hotels & Resorts
Homewood Suites by Hilton®
Hyatt Hotels & Resorts®
Inter-Continental® Hotels and Resorts Earn 500 miles per stay*
JAL City Hotels
La Quinta® Hotels
Le Méridien Hotels & Resorts
Loews Hotels
Mainstay®
Marriott® Conference Centers
Earn three miles per $1 spent
Marriott® Hotels & Resorts
Marriott Vacation ClubSM International Earn three miles per $1 spent
Earn 500 miles per stay*/Millennium
Millennium & Copthorne Hotels
Earn 250 miles per stay*/Copthorne
New Otani Hotels
Nikko Hotels International
Omni Hotels
18
INFORMATION
Call 1-800-479-5981 or visit
www.aa.rewardsnetwork.com/hotels
Call 1-800-833-1516 or visit www.amerisuites.com
Call 1-800-441-1414 or visit www.fairmont.com
Call 1-800-FIESTA-1 or visit www.fiestamexico.com
Call 1-877-246-2375 or visit www.favclub-promos.com
Call 1-800-FIESTA-1 or visit www.fiestamexico.com
Call 1-800-327-0200 or visit www.interconti.com
Call 1-800-325-3535 or visit www.fourpoints.com
Call 31-33-254-4800 or visit www.goldentulip.com
Call 1-800-527-1133 or visit www.hawthorn.com
Call 1-800-HHONORS or visit www. hiltonhonors.com
Call 1-800-HOLIDAY or visit www.hiexpress.com
Call 1-800-HOLIDAY or visit www.holiday-inn.com
Call 1-800-233-1234 or visit www.hyatt.com
Call 1-800-327-0200 or visit www.interconti.com
Call 1-800-544-4400 (U.S.) or visit
www.nikkohotels.com
Call 1-800-642-4258 or visit www.LQ.com/returns
Call 1-800-543-4300 or visit www.lemeridien.com
Call 1-800-23LOEWS or visit www.loewshotels.com
Call 1-888-770-6800 or visit www.choicehotels.com
Call 1-800-845-5279 or visit www.vacationclub.com
Call 1-866-866-8086 or visit
www.millenniumhotels.com
Call 1-800-421-8795 or visit www.newotanihotels.com
Call 1-800-544-4400 or visit www.nikkohotels.com
Call 1-800-843-6664 or visit www.omnihotels.com
PARTICIPANT
Park Hyatt Hotels
Radisson Hotels and ResortsSM†
MILEAGE CREDIT
with a minimum of 500
miles per stay
Earn 125 miles per night for
up to 10 consecutive nights†
Raffles Hotels & Resorts
Red Lion Hotels®
Renaissance® Hotels & Resorts
Residence Inn® by Marriott
Rodeway Inn®
Sandals and Beaches Resorts®
Scandic Hotels
Shangri-La Hotels and Resorts
Sheraton® Hotels & Resorts
St. Regis® Hotels & Resorts
Starwood Vacation Ownership, Inc.
Staybridge Suites®
Summerfield Suites® by Wyndham
Earn 250 miles for one night
stay* or 500 miles for two or
more nights. Earn double
miles for 50-74 nights or
triple miles for 75 nights or
more in a calendar year
Earn 250/500 miles per stay*
at qualifying rates
Varying bonus-mile offers
Summit Hotels & Resorts
at participating hotels
Swissôtel Hotels & Resorts
The Luxury Collection®
Prime Hotels & Resorts
Quality Inn®
Shilo Inns Suites Hotels
Sleep Inn®
Sofitel Accor Hotels & Resorts
Sol Mélia Hotels & Resorts
SpringHill Suites® by Marriott
SRS–WORLDHOTELS
The Savoy Group
Thistle Hotels
TownePlace Suites® by Marriott
Traders Hotels
W Hotels®
Wellesley Inns & Suites®
West Coast Hotel
Hotels™
Westin Hotels & Resorts®
Wyndham Garden Hotels®
Wyndham Hotels & Resorts®
Wyndham Luxury Resorts®
INFORMATION
Call 1-888-591-1234 or visit www.hyatt.com
Call 1-800-982-6374 or visit
www.primehotelsandresorts.com.
Call 1-800-333-3333 or visit www.radisson.com
Call 1-800-637-9477 (U.S., Canada or Mexico) or visit
www.raffles.com
Call 1-800-RED LION or visit www.redlion.com
Call 1-800-468-3571(HOTELS1) or visit www.marriott.com
Call 1-800-726-3257 or visit www.sandals.com
Call 1-866-565-5050 or visit www.shangri-la.com
Call 1-800-325-3535 or visit www.sheraton.com
Call 1-800-222-2244 or visit www.shiloinns.com
Call 1-800-SOFITEL or visit www.sofitel.com
Call 1-800-33-MELIA or visit www.solmelia.com
Call 00-800-77-79-67-53 in Europe or 800-223-5652 in
the U.S., or visit www.srs-worldhotels.com
Call 1-800-325-3589 or visit www.stregis.com
Call 1-800-325-3535 or visit www.starwoodvo.com
Call 1-800-238-8000 or visit www.staybridge.com
Call 1-800-WYNDHAM or visit www.wyndham.com
Call (011) 44-208-232-5679; 1-800-457-4000 in
the U.S.; 0-800-55-1821 in Brazil; 0-800-55-6555 in
the UK, or visit www.summithotels.com
Call 1-800-637-9477
7-9477 or visit www.raffles.com
Call 1-800-325-3589 or visit www.luxurycollection.com
Call 1-877-AA-SAVOY (1-877-227-2869)
or visit www.savoygroup.com
Call 1-800-868-7285 or visit www.thistlehotels.com
Call 1-866-565-5050 or visit www.tradershotels.com
Call 1-877-WHOTELS or visit www.whotels.com
Call 1-800-444-8888 or
visit www.wellesleyonline.com
Call 1-800-325-4000 or visit www.westcoasthotels.com
Call 1-800-WESTIN-1 or visit www.westin.com
*A stay is defined as all consecutive nights at one hotel, even if member checks out and checks back in during a stay. The AAdvantage member must reserve
the room in the member’s name and stay overnight. Only one member per room will be credited with AAdvantage miles. Some restrictions may apply.
Please contact the hotel directly for applicable rates.
†Members who reside in Europe, Asia, Africa, and Australia should present their AAdvantage card at check-in to earn 500 miles per stay at all participating
Radisson hotels.
19
CREDIT/DEBIT CARDS
REGION
COUNTRY
CARD ISSUER
North America
United States
Citi® Platinum Select® / AAdvantage®
World MasterCard®
Citi® Platinum Select® /
AAdvantage® Business Card
Citibank® / AAdvantage® Debit Card
Caribbean
Europe
Canada
CREDIT/DEBIT CARDS
Roy
Roy
oyal
al Bank of Canada
The Bahamas
Scotiabank
Bermuda
Butterfield Bank
Jamaica
Scotiabank
Puerto Rico
Citibank
Citibank*
Trinidad & Tobago
Republic Bank
U.S. Virgin Islands
Citibank
Citibank*
Belgium
Citibank
Citibank*
Germany
Citibank
Citibank*
Italy
Citibank
Citibank*
Spain
Citibank*
Diners Club
United Kingdom
Citibank
Citibank*
Royal Bank of Scotland
*For Citibank information online, visit www.global.AAdvantage.citicards.com.
20
MILAGE CREDIT
CONTACT INFORMATION
Earn one mile for every $1 spent on purchases. U.S. members can earn up to a
maximum of 100,000 miles per calendar year (purchases recorded on your Jan.–Dec.
billing statements). AAdvantage elite-status members are excluded from this limit.
Call 1-800-FLY-4444
-FLY-4444 to apply or visit
www.aa.com/citi.
Earn one mile for every $1 spent on purchases. U.S. members can earn a
maximum of 150,000 miles per calendar year (purchases recorded on your Jan.–Dec.
billing statements). AAdvantage elite-status members are excluded from this limit.
Call 1-888-66-APPLY to apply, or visit
www.aa.com .
www.aa.com/citi
Basic Plan: Earn one mile for every $2 spent on purchases. You can earn a maximum
of 60,000 miles per calendar year per debit card account. Premium Plan: Earn one
mile for every $1 spent on purchases. You can earn a maximum of 100,000 miles
per calendar year per debit card account. Valid only on signature-based purchases
(e.g., Internet purchases, POS purchases when the “credit” button is pressed, etc.),
excluding card membership fees, cash advances and cash withdrawals.
Call 1-800-321-CITI to apply, or visit
www.citibank.com.
Earn one mile for every Canadian $1 spent on purchases.
Call 1-800-769-2512 or visit
www.r
www.rbcroyalbank.com/
cards/personal/aa
cards/personal/aa_gold
.
Earn one mile for every $1 spent on purchases.
Call 302-8523.
Call 441-299-3800 or visit
www.butterfieldbank.com.
Earn one mile for every $1 spent on purchases or the equivalent in local currency.
Call 1-888-991-4030 or 4031.
Earn one mile (Silver Card) or 1.25 miles (Platinum Card)
for every $1 spent on purchases.
Metro Area: 787-766-3994
Outside Metro: 1-800-980-2484.
Earn one mile for every $1 spent on purchases or the equivalent in local currency.
Call 627-3348.
Call 1-800-600-CITI (2484).
Earn one mile for every euro spent on purchases.
Call 0800-12321.
Call 0180-3-617-617-0.
Call 800-199-899.
Earn .75 miles (Classic Card) or one mile (Gold Card)
for every euro spent on purchases.
Call 902-18-05-17.
Call 902-40-11-12.
Earn one mile for every £1 spent on purchases.
Call 0870-903-5000.
Earn one mile for every £1 spent on purchases, cash advances,
and convenience cheques.
Call 0-800-000-600 or visit
www.royalbankscot.co.uk.
21
PARTICIPANT
Alamo® Rent A Car
Avis®
Budget® Rent a Car
Dollar Rent A Car
Europcar
Hertz®
National Car Rental®
Thrifty® Car Rental
RENTAL CARS
MILEAGE CREDIT
INFORMATION
Earn 50 AAdvantage miles/rental day
Call 1-800-GO-ALAMO or visit www.goalamo.com
Call 1-800-331-1212 or visit www.avis.com
Call 1-800-527-0700 or visit www.budgetrentacar.com
Call 1-800-800-4000 or visit www.dollar.com
Call 1-877-882-8586 or visit www.europcaramericas.com
Earn one AAdvantage mile per $1 spent
Call 1-800-654-3131 or visit www.hertz.com
Call 1-800-CAR-RENT® or visit www.nationalcar.com
Call 1-800-THRIFTY® or visit www.thrifty.com
Please contact the local car rental company directly for applicable rates, restrictions and locations.
FINANCIAL SERVICES*
PARTICIPANT
American AAdvantage
Mileage Funds®
American HomeMiles
by SIRVA
Bank DirectSM
CitiMortgage
Guaranty Bank
Earn AAdvantage miles each month at an annualized rate
of one mile for every $10 maintained in the fund.
Earn 2,000 miles for every $10,000 on the sale or
purchase price of your home when you buy or sell
through SIRVA. Also, earn up to 5,000 miles for
moving services.
Earn 50-5,000 miles depending on transaction
and account type. Bank Direct offers checking,
money market accounts and CDs with
no fees and high interest.
Now there’s a way to get even more from your mortgage,
whether you’re a current homeowner or purchasing
for the first time. Earn 1,000 AAdvantage miles for every
$10,000 you borrow on your next mortgage or
home refinance.
Earn 2,000 AAdvantage miles when you set up a new
checking account (AirMiles checking); one base mile per
$10 average monthly balance. Set up direct deposit into
checking account and earn 1,000 AAdvantage miles. Refer
a new customer to AirMiles checking and earn 1,000
AAdvantage miles.
MileageCredit Variable
Annuity
Earn one mile per $1 spent on annuity.
Minimum purchase of $10,000.
Miles From Home
Realty Services
Earn 1,500 miles for each $10,000 of the purchase or
sale price of the home when using an approved realtor.
Earn up to 5,000 miles on moving services.
TD Waterhouse
Investor Services, Inc.
Wells Fargo
Home Mortgage
22
MILEAGE CREDIT
Earn 10,000 miles when you open your TD Waterhouse
brokerage account with $10,000 or more in new assets.
Earn 25,000 miles with $50,000 or more in new assets.†
In addition to an easy process and
excellent service, earn 1,000 AAdvantage
miles for every $10,000 of loan amount
financed after closing on a new purchase
or refinance.
*For applicable restrictions, please contact financial services participants directly.
†Offer available to new customers only.
INFORMATION
Minimum $2,500 investment. Miles are available only on
direct purchases or through Southwest Securities and
TD Waterhouse Investor Services, Inc.
Call 1-800-388-3344 or visit www.AAfunds.com.
Visit www.americanhomemiles.com or
call 1-800-228-3083.
Member FDIC. Manage and access your accounts
conveniently 24 hours a day. Call 1-877- 839-2737 or
visit www.bankdirect.com.
Call 1-800-756-5111 today to learn more about our
special offer.
Call 1-800-288-8822 or visit
www.aa.com/guarantybank.
Miles will be awarded for the initial Purchase Payment
and may be awarded for subsequent Purchase Payments.
Call 1-888-747-1035 or visit
www.mileagecredit.com
Mileage credit for the purchase or sale of a home
through a participating real estate broker is limited to
1-4 family residential properties and is not available in
certain states (ID, KS, KY, LA, MS, NJ, OK and OR).
Call 1-866-466-3010 or visit
www.milesfromcendant.com.
Call 1-800-934-4448 or visit
www.aa.com/tdwaterhouse.
Call toll-free 1-866-324-8127 (Monday through
Friday, (8:00 a.m. to midnight; Saturday 9:00 a.m. to
5:30 p.m. ET) or start your application online at www.
aa.com/wellsfargo or visit a local Wells Fargo Home
mortgage branch.
PARTICIPANT
1-800-FLOWERS.COM®
SPECIAL SERVICES AND RETAIL
MILEAGE CREDIT
Earn 10 miles for each $1 spent (excluding tax
and service charges) from 1-800-FLOWERS.COM
on any product in our expanded line of floral,
plant, gourmet and specialty gifts.
Cruise Length
Miles
1-5 days
1,500
AAdvantage Cruise Program 6-8 days
3,000
9-12 days
5,000
13+ days
10,000
Earn up to 10 miles for each qualified $1 spent on
SM
AAdvantage DiningSM
your restaurant bill — food, beverages, tax, and tip
Pr
Program
by
included — at more than 10,000 participating
SM
Rewards NetworkSM
restaurants nationwide.
Shop online and earn AAdvantage miles for every $1
The AAdvantage
spent with over 100 merchants, including Lands’ End,
eShoppingSM mall
OfficeDepot.com, and target.com.
TM
AAdvantage Fund RaisingSM
American Airlines VacationsSM
Butterfield Blooms
e-Rewards®
Flower Club®
Flowers USA
FTD.COM
Gexa Energy
Gift Sense
heavenspa
InsideFlyer
igourmet.com
Kellogg’s®
Network Solutions®
Earn AAdvantage miles for donations to nonprofit
organizations participating in the AAdvantage
Fund Raising Program.
Earn 2,000 AAdvantage miles on American Airlines
Vacations. (Excluding fly/drive and car-only bookings.)
Earn 10 miles per $1 spent on exceptional floral and
botanic design arrangements. Excludes taxes and service
charges.
Earn up to 2,500 AAdvantage bonus miles with a qualifying
ticket purchase on AA.com and a valuable Welcome Gift
just for enrolling.
Earn 10 miles for every $1 spent on florist delivered
flowers, plants and gifts (excluding taxes and
transmission fees)
Earn 10 miles for every $1 spent on flowers. Excludes tax
and service charges.
Earn 10 miles for every $1 spent on flowers and gifts.
Excludes taxes, handling and charges for add-on items.
Earn two miles per $1 spent on your electricity bill
(available only to Texas residents); earn 1,000 miles for
electing the Auto Bill Pay option; earn 2,000 miles for
signing up.
Earn 10 miles per $1 spent on the perfect gift. Excludes
taxes and service fee.
Earn 1 mile for every $1 spent on services and 5 miles per
$1 spent on products in participating salons and spas.
Sign up for the complete Frequent Flyer Package, which
includes a subscription to InsideFlyer magazine and a copy
of The Official Frequent Flyer Guidebook. You’ll earn
1,500 miles.
Earn five miles for every dollar spent on specialty cheeses,
fine foods, and exquisite gifts.
Earn 500 miles when you purchase five specially
marked boxes of Kellogg’s cereal
Earn 1,000 bonus miles for every qualifying purchase
of a personalized e-mail address, five-page website,
domain name registration, transfer, or renewal.
INFORMATION
To earn miles, call 1-800-FLOWERS
(
(1-800-356-937
7 visit www.aa.1800flowers.com
7),
or visit a participating 1-800-FLOWERS.COM
retail florist. Provide your AAdvantage
number and mention Promotion Code ADV.
Call 1-800-647-6433 or visit
www.aadvantagecruise.com.
Sign up for your free AAdvantage
Diningmembership at
www.aa.rewardsnetwork.com/dining,
or call 1-800-479-5981.
Visit www.aadvantageeshopping.com.
Nonprofit organizations may purchase miles
for fund-raising incentive programs. Call
1-800-771-5000 or visit
www.mitchstuart.com.
Call 1-800-321-2121 or
visit www.aavacations.com.
Call 1-888-822-5666 or visit
www.butterfieldblooms.com/aadvantage.
Mention Code 8835.
For details, visit
www.e-rewards.com/aaweblink.
Call 1-800-800-SEND or visit www.
aa.flowerclub.com
24 hours a day, 7 days a week
Visit www.flowersusa.com/aadv or
call 1-800-873-6165.
Call 1-800-SEND-FTD or visit
www.ftd.com/aadvantage. Mention code 7017.
Visit www.gexaenergy.com or
call 1-866-312-GEXA (4392).
Call 1-800-383-7142 or visit
www.giftsense.com/aadv.
Visit www.heavenspa.com.
Call 800-209-2870 or visit
www.insideflyer.com/american.
Ask for Promo Code AA1500.
Call 1-877-igourmet (466-8763), or visit us at
www.igourmet.com/aa. To obtain your miles,
use Promotion Code AADV.
Call 1-800-KELLOGG or visit
www.kelloggs.com.
For details, visit www.igetmiles.com.
23
SPECIAL SERVICES AND RETAIL (CONTINUED)
MILEAGE CREDIT
PARTICIPANT
Plow & Hearth
Earn 10 miles for each $1 spent (excluding tax and service
charges). Provide your AAdvantage number and mention
Promotion Code ADV.
Samsonite®
Earn 500 miles when you spend $100 or more
on Samsonite and American Tourister luggage.
®
Sa Francisco
San
Music Box
Earn 10 miles per $1 spent on musical gifts. Excludes
taxes and service fee.
Earn up to 11,000 AAdvantage miles when you
purchase one of the most popular and luxurious
beds in the world. Choose from Sealy Posturepedic
Dynasty Plus, Sealy Posturepedic Plus Pillowtop,
Sealy Posturepedic Palatial Crest or Stearns & Foster
Canterbury Plush.
Sealy
The Sharper Image®
Earn five miles per $1 spent.
Tom Thumb/Randalls
Earn one mile per $1 spent – Dallas/Fort Worth
Earn one mile per $2 spent – Austin
USO
Sponsor a Care Package and earn 125 AAdvantage miles.
Wine.com
Earn four miles for every $1 spent on Wine.com
Earn 2,000 miles when you join the Touring Series Wine
Club or the Top of the World Wine Club. Plus, earn 5 miles
for each $1 spent outside of our Wine Club shipments.
World Wine Estates
INFORMATION
To request a free Plow & Hearth catalog,
call 1-800-627-1712 or visit
www.plowhearth.com.
Call 1-800-547-BAGS ext. 7394 or visit
www.samsonitecompanystores.com and
enter Promotion Code 7394.
Call 1-800-227-2190 or visit
www.sfmusic/aadv1. Mention Code 8578.
Visit www.HBIDirect.com/AA or call
1-888-746-7423.
Visit www.sharperimage.com/aa.
or Call 1-800-344-5555.
Visit www.tomthumb.com
or www.randalls.com.
Call 1-877-USO-GIVE or visit www.USOCarePackageAA.org
Call 877-289-6886 or visit www.wine.com/aa.
Call 877-774-WINE or visit
www.worldwineestates.com/aa.
COMMUNICATION SERVICES
PARTICIPANT
EarthLink
PeoplePC
Rent-a-phone
Roadpost
T-Mobile HotSpot
®
24
MILEAGE CREDIT
INFORMATION
Earn 6,000 miles when you choose EarthLink as your internet
service provider. Choose from dial-up, cable, or wireless
BlackBerry® (Available in the U.S. and Canada only.)
Call 1-888-534-7090 or visit
www.earthlink.net/aa.
Earn up to 4,000 AAdvantage miles when you sign up for new
Internet service with PeoplePC Online. (Offer valid in U.S. only)
Call 1-888-5 TRY NOW or visit
www.peoplepc.com/go/aadvantage.
Rent an international cell phone from Rent-a-phone for $2.99
per day plus calls and earn 1,500 miles when you rent for 1
week or more.
Rent an international BlackBerry from WorldRoam for $15 per
day plus data and call charges and earn 2,000 miles when you
rent for 1 week or more.
International Cellular Phones
Subscription with 100 minutes = 5,000 miles
Subscription with 50 minutes = 3,000 miles
Subscription – Basic Plan = 2,000 miles
Phone rental – Basic Plan = 1,000 miles
Phone rental with 100 minutes = 1,500 miles
Phone rental with 250 minutes = 2,500 miles
(Available in the U.S. and Canada only)
Subscribe to an Unlimited National Annual or Month-to-Month
subscription plan and earn up to 5,000 miles over your first
year of service.
Phone rental offer: For information, call
1-888-309-8560 and give Code AAPR04
Blackberry offer: For information, call
1-888-309-8560 and give Code AABB04.
AABB04
Call 1-888-622-7368 or visit
www.roadpost.com/aa.
Call 1-877-822-7768 or visit
www.t-mobile.com/hotspot/american.
POINT CONVERSION
Point Conversion Programs*
PARTICIPANT
Carlson Hotels
Worldwide
(Park Plaza
Resorts &
Hotels, Park
Inn, and Country
Inns & Suites
Diners Club®
Rewards
Drury® Inns &
Resorts
BASIC AADVANTAGE OFFER
PHONE NUMBER
1,000 Gold points = 125 AAdvantage miles
1-800-508-9000
www.goldpoints.com
U.S. 2000 Club rewards points = 1,000
AAdvantage miles; varies per other countries
1-800-234-4034
www.dinersclub.com
25,000 Membership Points = 5,000 AAdvantage miles
1-573-334-8281
www.druryinns.com
Hilton
HHonors®†
Points to Miles Conversion:
10,000 HHonors Points = 1,500 AAdvantage Miles
Miles to Points Conversion:
5,000 AAdvantage Miles = 10,000 HHonors Points
(increments of 5,000 required)
1-800-HHONORS
(1-800-446-6677)
www.hiltonhhonors.com
Hyatt Gold
Passport†
Three points = one AAdvantage mile;
minimum 9,000 points
La Quinta®
Hotels
1-800-233-1234 (U.S.)
www.hyatt.com
402-593-8615
(outside U.S.)
5,500 La Quinta Returns points = 1,000 AAdvantage miles
1-800-642-4258
www.LQ.com/returns
1-800-450-4442
www.marriottrewards.com
1-888-462-4725
www.NeimanMarcus.com
1-888-211-9874
www.priorityclub.com
1-800-ROYAL1-2
www.royalbank.com/cards/avion
1-800-507-9116
www.salomonsmithbarney.com
1-800-625-4988
www.preferredguest.com
10,000 Marriott Reward points = 2,000 AAdvantage miles
Marriott
Rewards†
One InCircle Rewards point = one AAdvantage mile
Neiman Marcus
InCircle Rewards®
Priority Club
10,000 points = 2,500 AAdvantage miles
Worldwide†
Royal Bank
One Avion point = one AAdvantage mile
of Canada
(members must transfer at least 10,000 points)
5,000 FMA Travel & Rewards points =
Smith Barney
5,000 AAdvantage miles
Starwood
One Starpoint = one AAdvantage mile
Preferred
(2,500-mile minimum)
Guest®†
WEB ADDRESS
*Conversion rate varies by country. Please contact Diners Club directly for rate.
†To participate in point conversion programs, you must be enrolled in the applicable participant award program. To enroll, please call the appropriate contact number for details.
AcAdvantage Award Fees
AWARD CLAIMING/TRAVEL DATES
AWARD FEE*
Travel ticketed 21 days or more prior to departure
None
Travel ticketed seven to 20 days† prior to departure
$50 US
USD
D§
Travel ticketed two hours** to six days prior to departure
$75 US
USD
D§
ACTION REQUIRED
Go to www.aa.com to book and ticket selected awards, or
call 1-800-882-8880 in the United States and Canada or
your local AAdvantage/American Airlines Reservations office.
*
*Additional
fees and surcharges could apply. For further information, please visit www.aa.com/AAdvantage.
† Electronic tickets will be delivered via e-mail or fax. Paper ticket delivery will be by U.S. mail (or by overnight delivery when applicable) to the AAdvantage member’s
address only. American Airlines is not responsible for overnight service delays. Certain locations must allow additional days on overnight services. Delivery to a P.O. box
cannot be done using overnight delivery service. For in-person pickup only the member or passenger, as designated by the member, may claim paper tickets.
§ Fees are per account and are nonrefundable. When multiple awards are claimed at the same time, each additional award is subject to a fee of $20 USD.
**Award ticketing is not available within two hours of departure. If the passenger qualifies for an electronic ticket, the itinerary and receipt can be delivered by fa
fax or e-mail.
25
Rules Of The Program
Earning AcAdvantage Miles
To ensure you receive credit for your AAdvantage transactions, please provide your AAdvantage
number when you make your travel reservations or use the services of our participants. Retain all
flight documents until the mileage credit appears on your mileage summary. Members may track
their summary online at www.aa.com or by subscribing to receive the AAdvantage eSummary. For
transactions with other participants, retain your original paid invoice. AAdvantage eSummary subscribers
receive their summary and information every month, regardless of activity level. Your summary includes
flight and participant mileage earned, along with newsletters and special promotions.
• As of January 1, 2000, if your account has no qualifying activity in any 36-month period, all mileage credit
in the account will expire except for those miles earned prior to July 1, 1989, in accounts established prior
to January 1, 1989, whose mileage credit will not expire. Each qualifying activity on or after January 1, 2000,
extends the expiration date of all unexpired mileage credit in your account for 36 months from the date of
the qualifying activity. Qualifying activity is defined as redeeming any AAdvantage award or accruing mileage
credit on any eligible American, American Eagle, AmericanConnection or AAdvantage airline participant, as well
as accruing mileage credit with participating hotels, car rental companies, credit cards, telecommunication
providers and other service providers offering AAdvantage mileage credit.
• Mileage will be credited only to the account of the AAdvantage member who flies, rents a car, stays at a hotel or
earns mileage utilizing other participating companies. No mileage credit will be awarded for canceled flights or
if you are accommodated on another airline.
• Except as otherwise explained below, mileage credit is not transferable and may not be combined among
AAdvantage members, their estates, successors and assigns. Accrued mileage credit and award tickets do not
constitute property of the member. Neither accrued mileage nor award tickets are transferable by the member
(i) upon death, (ii) as part of a domestic relations matter, or (iii) otherwise by operation of law. However,
American Airlines, in its sole discretion, may credit accrued mileage to persons specifically identified in
court-approved divorce decrees and wills upon receipt of documentation satisfactory to American Airlines
and upon payment of any applicable fees. Mileage credit is transferable between AAdvantage accounts when
offered by American Airlines online with the share
shareAAAmiles
AeAmiles program. The member must adhere to the rules and
limitations of the shareAAmiles program.
• You may request mileage credit for past, eligible transactions up to 12 months from the transaction date.
Transactions prior to your enrollment date are not eligible for mileage credit.
• Certain airline tickets are not eligible for earning mileage credit. These include, without limitation, the following:
all tickets issued as AAdvantage awards or other free ticket promotions including free or reduced-rate tickets;
companion tickets; chartered flight tickets; travel agency/industry reduced-rate tickets; infant tickets; items
occupying a purchased seat; unpublished-fare tickets, including consolidator fares (American Airlines tickets
booked in O class or transatlantic tickets booked in Q class); and tickets issued subject to special provisions.
• You will not be able to transfer mileage you accumulate in the AAdvantage program to any other carrier’s program,
nor can you transfer mileage you accumulate in another carrier’s program to the AAdvantage program.
• You may accrue mileage only for purchased, eligible, published-fare tickets on qualifying routes used
in accordance with all applicable conditions of carriage, tariffs, rules and terms of ticketing, and travel.
AAdvantage mileage accrual eligibility on airline participant routes is subject to change without notice.
®
26
PROGRAM RULES
• Mileage can be accumulated only one time per flight, regardless of the number of
seats purchased.
• Only individual persons are eligible for AAdvantage program membership. Corporations, other
entities, animals or blocked-seat baggage are not eligible to become AAdvantage members or
to accrue AAdvantage miles. Generally, only the member named on the account will be entitled
to access account information. However, American Airlines does comply with court orders and
subpoenas and cooperates with investigations by state and federal agencies. Under these circumstances
your account information may be shared with others with or without your knowledge or consent.
• AAdvantage flight mileage credit is determined on the basis of nonstop distances between the airports
where your flight originates and terminates. On connecting flights, you’ll receive mileage credit for each
segment of your trip; on single-plane flights, you’ll receive the nonstop origin-destination mileage, except
TAM*. On American Airlines and other AAdvantage airline participants, you’ll receive AAdvantage mileage
credit only for the class of service on which your fare is based when you are ticketed. American Airlines is the
final authority on qualification for mileage credit and reserves the right to deny or revoke mileage credit at any
time if American Airlines determines that mileage credit was improperly given.
• Mileage credit cannot be earned for the same flight, hotel stay† or car rental in more than one of the following
programs: the AAdvantage program or any other loyalty program in which American Airlines participates.
• After your flight departs, you will not be able to change your selection of a frequent traveler program for
earning mileage credit.
*Mileage accrual on TAM is based on actual distance between your city of original departure and your final destination regardless of connections required.
†Exception of Hilton HHonors® “Double Dipping.”
AcAdvantage Award Conditions
• American Airlines may, in its discretion, change the AAdvantage program rules, regulations, travel awards and
special offers at any time with or without notice. This means that the accumulation of mileage credits does
not entitle members to any vested rights with respect to such mileage credits, awards or program benefits.
In accumulating mileage or awards, members may not rely upon the continued availability of any award or
award level, and members may not be able to obtain all offered awards for all destinations or on all flights.
Any award may be withdrawn or subject to increased mileage requirements or new restrictions at any time.
American Airlines may, among other things, (i) withdraw, limit, modify or cancel any award; (ii) change
program benefits, mileage levels, participant affiliations, conditions of participation, rules for earning,
redeeming, retaining or forfeiting mileage credit, or rules for the use of travel awards; or (iii) add travel
embargo dates, limit the number of seats available for award travel (including, but not limited to, allocating
no seats on certain flights) or otherwise restrict the continued availability of travel awards or special offers.
American may make any one or more of these changes at any time even though such changes may affect your
ability to use the mileage credits or awards that you have already accumulated. American Airlines reserves
the right to end the AAdvantage program with six months notice. AAdvantage travel awards, accrued mileage
credits and special offers are subject to government regulations. American Airlines is not responsible for
products and services offered by other participating companies. Any departure fee, immigration fee,
security fees, tax liability surcharge, passenger facility charge or any other fee or surcharge (whether
enacted by a governmental authority or otherwise) is the responsibility of the passenger and/or the
AAdvantage member.
27
• All flight awards entitle you to round-trip or one-way travel unless otherwise noted.
(Immigration laws in some locations require proof of onward or return travel.)
• AAdvantage flight awards may not be combined with other AAdvantage flight awards; may not be
used in conjunction with any other promotion, coupon, discount or special offer; and are void where
prohibited by law.
• You may have one stopover at eligible cities within the continental U.S. for flight awards on
American Airlines, American Eagle, or AmericanConnection when travel originates in North America.
• Upgrades are limited to a one-way award with a maximum of three segments. All upgrade awards are
subject to capacity controls.
• Your flight awards are valid only for designated award destinations served at the time you use the ticket.
Once ticketed, you’ll have one year from the date of ticketing to complete travel unless otherwise stated.
• AAdvantage is an individual-oriented program. Your mileage summaries, special promotional materials
and tickets will be sent to the address or e-mail address, as applicable, you provide.
• You are responsible for reading the AAdvantage member guide, online member information, newsletters
and account summaries in order to understand your rights, responsibilities and status under the
AAdvantage program. American Airlines may amend its rules of the program at any time without notice.
You can view the current version online at www.aa.com or request a copy from AAdvantage Customer
Service at 1-800-421-0600 in the United States and Canada or your local AAdvantage/American Airlines
Reservations office during normal business hours.
• Members may view their account status through the American Airlines website, www.aa.com, or by
subscribing to receive the AAdvantage eSummary.
• You are responsible for ensuring that your mileage earned is properly credited. If you believe that mileage
has been earned but not properly credited, you may be required to submit documentation or other proof
satisfactory to American Airlines, which may include copies of ticket coupons, boarding passes and receipts.
Any claim for uncredited mileage must be received by American Airlines within 12 months after the mileage
credit was earned.
• Members must report any unauthorized award claims from their account within 12 months of the occurrence.
Corrective action cannot be taken after that time.
• Subject to the rules prohibiting purchase, sale and barter of AAdvantage mileage and travel awards as well as
the rules pertaining to any special AAdvantage offers, AAdvantage award tickets may be issued in any name
designated by the AAdvantage member.
• Once award tickets are issued they cannot be transferred.
• Passengers must have identification available at all times during travel.
• AAdvantage flight awards are subject to, and the passenger is responsible for, any applicable departure taxes,
security fees, federal inspection fees, passenger facility charges and/or other taxes, fees and surcharges
assessed by appropriate authorities. In addition, there may be applicable fees under the AAdvantage program,
such as AAdvantage award fees.
• Awards for international travel are subject to appropriate governmental approvals.
• Tickets issued as AAdvantage flight awards are not applicable for travel on American Airlines codeshare service
operated with other carriers. In addition, selected flights designated as AAdvantage airline participant flights,
but operated by another carrier, may not be valid for award travel.
28
PROGRAM RULES
• Upgrade tickets may be issued at American Airlines ticketing locations or by your travel agent. For
all other airline travel awards, including those for travel on airline participants, your reservations
must be made with, and your tickets issued by, an American Airlines or American Eagle airport
ticket office or American Airlines Travel Center or via American Airlines Ticket Delivery Service. All
flight awards must be ticketed on American Airlines ticket stock.
• Flight awards on American Airlines, American Eagle or AmericanConnection and our airline participants
may be subject to special limitations on seating availability. Seats for award travel may not be available
on all flights. Reservations for flight awards will be accepted, and you will have a confirmed seat as long
as award seats are still available for the award you are using when you make your reservation. However, all
accommodations are subject to availability at the time reservations are made.
• Each AAdvantage participant is responsible for its awards only and not for the awards of other participating
companies. If an AAdvantage participant agreement changes or terminates, you may find that AAdvantage
awards for that participant are no longer available. American Airlines is not responsible for any participant
withdrawals, award cancellations, discontinued services, changes in any mileage levels, rules or restrictions
applying to any participant’s awards or mileage accrual policies. AAdvantage award restrictions may be
announced by American Airlines or AAdvantage participants at any time without prior notice.
• Accumulation of AAdvantage mileage and use of AAdvantage travel awards with companies other
than American Airlines are subject to the continued participation of such companies in the
AAdvantage program.
• Travel on AAdvantage tickets will be subject to the tariff, contract of carriage, ticket terms and
re-accommodation policies of the carrier on which travel is scheduled, and may also be subject to the Warsaw
Convention or its successor. American’s or American Eagle’s conditions of carriage are available from any
American Airlines airport or Travel Center representative.
• Income tax liability on AAdvantage travel awards, if any, is the responsibility of the member.
General AcAdvantage Conditions
• At no time may AAdvantage mileage credit or award tickets be purchased, sold or bartered. Any such mileage
or tickets are void if transferred for cash or other consideration. Violators (including any passenger who uses
a purchased or bartered award) may be liable for damages and litigation costs, including American’s attorney
fees incurred in enforcing this rule.
• Use of award tickets that have been acquired by purchase or for any other consideration may result in the
tickets being confiscated or the passenger being denied boarding. If a trip has been started, any continued
travel will be at the passenger’s expense on a full-fare basis. The passenger and member may also be liable to
American Airlines for the cost of a full-fare ticket for any segments flown on a sold or bartered ticket.
• Fraud, misrepresentation, abuse or violation of applicable rules (including, but not limited to, American
or American Eagle conditions of carriage, tariffs and AAdvantage program rules) is subject to appropriate
administrative and/or legal action by appropriate governmental authorities and American Airlines. Such action
may include, without limitation, the forfeiture of all award tickets and any accrued mileage in a member’s
account, as well as cancellation of the account and the member’s future participation in the AAdvantage
program. In addition, American Airlines reserves the right to take appropriate legal action to recover damages,
including its attorney fees incurred in prosecuting any lawsuit.
29
• American Airlines reserves the right to audit any and all accounts at any time and without
notice to the member to ensure compliance with AAdvantage program rules and applicable
conditions of carriage and/or tariffs. In the event that an audit reveals discrepancies or
violations, the processing of AAdvantage awards, mileage accrual and summaries may be
delayed until the discrepancies or violations are resolved satisfactorily to American Airlines.
Pending such resolution, members may be prohibited from redeeming mileage credits for an
AAdvantage award or ticket as determined in American’s sole discretion.
• IF AMERICAN AIRLINES AND/OR ANY AADVANTAGE PARTICIPANT IMPROPERLY DENIES A MEMBER
MILEAGE CREDIT, TRAVEL AWARD OR SOME OTHER BENEFIT, THE MEMBER’S EXCLUSIVE REMEDY
SHALL BE THE ISSUANCE OF THE IMPROPERLY DENIED CREDIT, AWARD OR BENEFIT IF AVAILABLE,
OR SUCH OTHER ALTERNATIVE, COMPARABLE BENEFIT AS DETERMINED BY AMERICAN, WHICH
SHALL HAVE NO ADDITIONAL LIABILITY WHATSOEVER. IN NO EVENT SHALL AMERICAN AIRLINES OR
ANY AADVANTAGE PARTICIPANT BE LIABLE TO ANY MEMBER, OR ANYONE CLAIMING THROUGH A
MEMBER, FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, OR LOST REVENUE OR PROFITS,
ARISING OUT OF ACTS OR OMISSIONS BY AMERICAN AIRLINES OR ANY AADVANTAGE PARTICIPANT IN
CONNECTION WITH THE AADVANTAGE PROGRAM.
500-mile Upgrade Terms And Conditions
(For upgrade terms and conditions for elite members, please see the applicable benefits guide for your
elite membership.)
• Upgrades may be used on American Airlines marketed and operated flights within and between the 50 United
States, Canada, Mexico, the Caribbean, The Bahamas, Bermuda, and between the U.S. and Central America.
• Each upgrade is valid for 500 miles of travel. Each flight segment requires at least one upgrade.
• Upgrades are valid from Economy Class to the next class of service. Non-elite status AAdvantage members
must purchase a full-fare Economy Class ticket to be eligible for an upgrade.
• Upgrade inventory is subject to seating limitations and capacity controls.
• Upgrades are not valid for use with an AAdvantage travel award, any free ticket or group fare ticket and are
not transferable.
• Upgrade reservations may be confirmed – if upgrade seating is available – no earlier than 24 hours prior to
the scheduled departure time of the flight. If a confirmed upgrade is not available, you may stand by for the
upgrade. Please ask the agent to add you to the standby list.
• For any flight on which you are a confirmed passenger, standby priority at the airport will be AAdvantage
Executive Platinum members first, AAdvantage Platinum members next, AAdvantage Gold members, then other
AAdvantage members.
• Boarding passes must be issued by an Airline Representative, subject to applicable seat availability and
operational restrictions, and only upon presentation of your AAdvantage card and verification of the required
number of upgrades in your upgrade account. When you are accommodated with an upgrade seat, the
appropriate number of upgrades will be deducted from your electronic upgrade account.
• Upgrades purchased through American Airlines Reservations or AA.com require a minimum of two hours
processing time to be deposited into your upgrade account.
• AAdvantage mileage will accrue for the class of service on which your fare is based when you are ticketed, not for
the class of service flown.
30
PROGRAM RULES
• Unused upgrades will not be refunded, exchanged or transferred.
• Purchased upgrade prices are subject to change without notice.
• In the event of a cancellation or off-schedule operation, American Airlines will attempt to honor your
upgrade on another of its flights. If you are accommodated on another carrier, it will be in the same
class of service as purchased on your American Airlines ticket.
• American Airlines reserves the right to eliminate or restrict the use of upgrades on certain flights and
to make other such changes at any time without notice. Use of upgrades to any future American Airlines
destination is subject to approval.
Reinstatement/Reissuance Fees
• Prior to ticketing, you may change your AAdvantage travel award reservations with no charge incurred.
However, if your tickets are reissued after the original ticketing, a change fee may apply for each ticket. This
service charge is paid at the time your ticket is reissued and is subject to change without notice. The charge
does not apply to the reticketing of AAnytime award tickets or MileSAAver First and Business Class awards.
Upgrade, companion and discount award travel is subject to the restrictions of fare purchased.
• AAdvantage mileage will be reinstated for unused and unexpired awards upon payment of a processing fee. All
such reinstated mileage shall bear its original expiration date. For each additional award reinstatement from
the same account at the same time, an additional fee will be collected. These fees are payable by credit card or
by check.
• Expired tickets will not be reinstated. If a portion of the miles used to claim an award ticket has expired, only
those miles that have not expired will be reinstated, and any such reinstated miles shall bear their original
expiration date. Partially used tickets will not be reinstated.
• Once ticketed, the one
oneworld awards cannot be reissued at any time.
31
Reservation Of Rights
To Change The Program
American Airlines may, in its discretion, change the AAdvantage program rules,
regulations, travel awards and special offers at any time with or without notice. This
means that the accumulation of mileage credits does not entitle program members
to any vested rights with respect to such mileage credits, awards or program benefits.
In accumulating mileage or awards, members may not rely upon the continued
availability of any award or award level, and members may not be able to obtain all
offered awards or use awards for all destinations or on all flights. Any award may be
withdrawn or subject to increased mileage requirements or new restrictions at any time.
American may, among other things, (1) withdraw, limit, modify or cancel any award;
(2) change program benefits, mileage levels, participant affiliations, conditions of
participation, rules for earning, redeeming or forfeiting mileage credits, or rules for the
use of travel awards; or (3) add travel embargo dates, limit the number of seats available
for award travel (including, but not limited to, allocating no seats on certain flights) or
otherwise restrict the continued availability of travel awards or special offers. American
may make any one or more of the changes at any time even though such changes may affect
your ability to use the mileage credits or awards that you may have already accumulated.
American further reserves the right to end the AAdvantage program upon six months notice.
AAdvantage travel awards, mileage accrual and special offers are subject to government
regulations. American Airlines is not responsible for products or services offered by other
participating companies.
Please allow 6-8 weeks after transaction for mileage postings to occur. Please allow 6-8
weeks after hotel stay for mileage postings to occur. Please allow 6-8 weeks after rental
for mileage postings to occur.
American Airlines, American Eagle, AmericanConnection, AAdvantage, AAdvantage
Executive Platinum, AAdvantage Platinum, AAdvantage Gold
Gold, AAdvantage Cruise,
AAdvantage Dial-In, AAdvantage Dining, AAdvantage Fund Raising, AA.com, AAirpass,
AAnytime, AAdvantage Vacation Awards, Admirals Club, American Airlines Vacations,
buyAAmiles, giftAAmiles, shareAAmiles, AAdvantage eSummary, and MileSAAver are
marks of American Airlines, Inc. American Eagle is American’s regional airline affiliate.
AmericanConnection is American’s airline associate. AmericanConnection service is
operated by Trans States Airlines, Inc., Chautauqua Airlines, Inc., or Corporate Airlines,
Inc., each of which operates as an independent contractor. American AAdvantage Funds is
a registered service mark of AMR Corp. All other trademarks referenced are trademarks of
their respective companies.
32
©2005 American Airlines, Inc. All rights reserved. Printed in the U.S.A.
American Airlines AcAdvantage
Customer Service Numbers
In the United States and Canada
AAdvantage Customer Service/Account Inquiries 1-800-421-0600
Award Reservations/General Travel Information 1-800-882-8880
In Europe
Austria
01795 67156
Belgium 0800 96166 – Flemish
0800 96156 – French
Denmark 08 791 5999
Finland 09800 146 20
France 01 5517 4336 – in Paris
0810 003 004 – outside Paris
Germany 0180 387 2872
Ireland 01 602 0550
Israel 1800 949 0000
Italy 02 6968 2464 – Milan
06 6605 3169 – Rome
Liechtenstein 01 654 5256
Luxembourg 03420 8080 49
Netherlands 020 2013 610
Norway 0800 101 20
Spain 091453 1414 – in Madrid
0902 115 575 – outside Madrid
Sweden 08 791 5999 – in Stockholm
020 780 355 – outside Stockholm
Switzerland
United Kingdom
0800 804 841 – Swiss French
0800 804 840 – Swiss German
08457 567 567
In The Caribbean
Aruba 011-297-822-700
Bahamas 800-433-7300
Barbados 246-428-4170
Dominican
Republic 809-542-5151
Haiti 509-246-0100
Jamaica 800-744-0006
Trinidad &
Tobago 868-627-7013
Turks & Caicos 800-433-7300
In Asia/Pacific
Australia 1 300 650 747
Hong Kong (852) 2826 9269
India (91) 22 2282 4467 – Mumbai
Indonesia (62) 21 230 0033
Korea (82) 2 734 8820
Malaysia (60) 3 2078 1168
New Zealand 0800 887 997
Philippines (63) 2 817 8645
Singapore (800) 616 2113
Sri Lanka (94) 11 2348 100
Taiwan (866) 2 2563 1200 – Taipei
For countries not listed, contact your local
American Airlines Reservations office.
Thailand (66) 2 263 0225
Vietnam (84) 4 7 163 898 – Hanoi
(84) 8 9 330 330 – Ho Chi Minh City
American Airlines AcAdvantage Program
P.O. Box 619688, DFW Airport, Texas 75261-9688
www.aa.com
AcAdvantage
®
AmericanAirlines
®
AADV/0105/ENG-MG

Member Guide - American Airlines

Transcription

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