User`s Guide for the ING BusinessOnLine
Transcription
User`s Guide for the ING BusinessOnLine
User’s Guide for the ING BusinessOnLine Application Table of Contents GLOSSARY................................................................................................................................................................. 5 SYSTEM REQUIREMENTS .................................................................................................................................... 6 NAVIGATION IN GENERAL .................................................................................................................................. 7 1 FORM ELEMENTS .................................................................................................................................................... 8 2 FORM PRINT-OUTS .................................................................................................................................................. 8 SYSTEM LOG IN....................................................................................................................................................... 9 USER’S WORK CONTEXTS ................................................................................................................................. 14 PORTAL.................................................................................................................................................................... 14 ADMINISTRATION ................................................................................................................................................ 15 3 MY SETTINGS ....................................................................................................................................................... 15 4 MY AUTHORIZATIONS .......................................................................................................................................... 15 5 ACCEPTANCE SCHEMES ........................................................................................................................................ 16 6 PHONE AND ADDRESS DATA .................................................................................................................................. 18 7 PASSWORD CHANGE ............................................................................................................................................. 19 8 USERS MANAGEMENT .......................................................................................................................................... 20 9 SYSTEM USAGE HISTORY ..................................................................................................................................... 21 10 COMPANY SETTINGS ....................................................................................................................................... 22 TOOLS....................................................................................................................................................................... 24 11 GROUPS MANAGEMENT .................................................................................................................................. 24 12 IMPORT/EXPORT ............................................................................................................................................. 25 12.1. IMPORT ........................................................................................................................................................... 25 12.1.1 IMPORT TEMPLATE CREATION ...................................................................................................................... 26 12.1.2. DATA IMPORT .............................................................................................................................................. 28 12.2. EXPORT .......................................................................................................................................................... 30 12.2.1. NEW EXPORT TEMPLATE ............................................................................................................................. 31 12.2.2. DATA EXPORT ............................................................................................................................................. 32 12.2.3. DEFINING FILTERS ....................................................................................................................................... 33 12.3. GENERATED FILES .......................................................................................................................................... 34 13 REPORTS ......................................................................................................................................................... 34 13.1 REPORT TEMPLATES ........................................................................................................................................ 34 13.2 REPORTS LIST ............................................................................................................................................ 35 13.3 REPORT TEMPLATES................................................................................................................................... 35 13.4 TEMPLATES LIST ........................................................................................................................................ 36 13.5 NEW REPORT.............................................................................................................................................. 36 14 DATA BASE .................................................................................................................................................... 37 ACCOUNTS .............................................................................................................................................................. 38 15 15.1 16 17 ACCOUNTS LIST.............................................................................................................................................. 38 ACCOUNT DETAILS ......................................................................................................................................... 38 HISTORY OF OPERATIONS ............................................................................................................................... 39 STATEMENTS .................................................................................................................................................. 42 ORDER MANAGEMENT ....................................................................................................................................... 45 18 19 ORDER REVIEW .............................................................................................................................................. 45 HISTORY OF ORDERS ...................................................................................................................................... 53 TRANSFERS............................................................................................................................................................. 56 20 21 22 23 24 DOMESTIC TRANSFER ..................................................................................................................................... 56 EUROPEAN TRANSFER .................................................................................................................................... 59 CURRENCY TRANSFER .................................................................................................................................... 61 INTERNAL TRANSFER ...................................................................................................................................... 67 ZUS (SOCIAL SECURITY INSTITUTION) TRANSFER ......................................................................................... 68 2 25 TAX TRANSFER ............................................................................................................................................... 71 26 STANDING ORDER .......................................................................................................................................... 73 26.1 LIST OF STANDING ORDERS........................................................................................................................ 73 26.2 NEW STANDING ORDER.............................................................................................................................. 74 27 MODEL TRANSFERS ........................................................................................................................................ 75 SETTLEMENTS....................................................................................................................................................... 76 28 DIRECT DEBIT - CREDITOR .............................................................................................................................. 76 29 LIST OF AGREEMENTS – DIRECT DEBIT ............................................................................................................ 77 30 NEW DIRECT DEBIT ......................................................................................................................................... 77 29.3 NEW DIRECT DEBIT AGREEMENT REQUEST ................................................................................................. 78 29.4 NEW DIRECT DEBIT AGREEMENT FORM....................................................................................................... 79 29.5 LIST OF REPORTS ........................................................................................................................................ 79 29.6. LIST OF TRANSACTIONS .............................................................................................................................. 79 30. DIRECT DEBIT /GOBI - DEBTOR ................................................................................................................. 80 31. LIST OF AGREEMENTS. DIRECT DEBIT/GOBI............................................................................................... 80 32. TRANSACTION REVIEW .............................................................................................................................. 80 31. GOBI - CREDITOR ...................................................................................................................................... 82 31.1 NEW GOBI ORDER .................................................................................................................................... 82 31.2. REPORTS LIST ............................................................................................................................................ 83 31.3. TRANSACTIONS REVIEW............................................................................................................................. 84 32. SIMP.......................................................................................................................................................... 85 32.1. TRANSACTIONS HISTORY ............................................................................................................................ 85 32.2. SIMP FILES LIST ........................................................................................................................................ 85 32.3. PAYERS LIST .............................................................................................................................................. 86 33. CASH MANAGEMENT ................................................................................................................................. 86 33.1. LIST OF PAYMENT LOCATIONS ................................................................................................................... 87 33.2. LIST OF WITHDRAWAL LOCATIONS ............................................................................................................. 88 33.3. NEW LOCATION .......................................................................................................................................... 89 33.4. BOOK-KEEPING LIST ................................................................................................................................... 90 33.5. ADDITIONAL PAYMENT .............................................................................................................................. 91 33.6. ADDITIONAL WITHDRAWAL........................................................................................................................ 92 34. PAYMENT/WITHDRAWAL ANNULMENT ...................................................................................................... 93 33.8. LIST OF APPLICATIONS ............................................................................................................................... 94 33.9. PROTOCOLS OF DIFFERENCES ..................................................................................................................... 95 33.10. WITHDRAWAL DIFFERENCE CONFIRMATION PROTOCOL ......................................................................... 96 33.11. CASH WITHDRAWAL IN A BRANCH (SWE) ............................................................................................. 97 34. FUNDS INITIATION ...................................................................................................................................... 98 34.1. FUNDS INITIATION INSTRUCTION – DOMESTIC TRANSFER.......................................................................... 98 34.2. FUNDS INITIATION INSTRUCTION – FOREIGN TRANSFER .......................................................................... 101 DEPOSITS............................................................................................................................................................... 105 35. 36. 37. 38. DEPOSIT LIST ........................................................................................................................................... 105 NEW DEPOSIT ........................................................................................................................................... 106 DEPOSIT ACCOUNT HISTORY ................................................................................................................... 108 DEPOSIT ACCOUNT STATEMENT .............................................................................................................. 108 LOANS..................................................................................................................................................................... 110 39. 40. 41. 42. 43. 44. 45. LOANS LIST .............................................................................................................................................. 110 LOAN ACCOUNTS ..................................................................................................................................... 110 LOAN APPLICATION ................................................................................................................................. 111 FUNDS INITIATION INSTRUCTION – FROM LOAN ...................................................................................... 111 LOAN REPAYMENT SCHEDULE ................................................................................................................. 111 LOAN ACCOUNT HISTORY ........................................................................................................................ 112 LOAN ACCOUNT STATEMENT ................................................................................................................... 113 CARDS..................................................................................................................................................................... 114 46. 47. 48. LIST OF PAYMENT CARDS ........................................................................................................................ 114 CARD OPERATIONS HISTORY .................................................................................................................... 116 APPLICATIONS .......................................................................................................................................... 117 3 49. CARD STATEMENT .................................................................................................................................... 118 COMMUNICATIONS............................................................................................................................................ 120 50. 51. 52. 53. CORRESPONDENCE REVIEW ..................................................................................................................... 120 NEW MESSAGE ......................................................................................................................................... 120 VALID MESSAGE ...................................................................................................................................... 121 MY ADVISOR............................................................................................................................................ 121 TRADE FINANCE ................................................................................................................................................. 122 54. 54.1. 54.2. 54.3. 54.4. 55. 55.1. 55.2. 55.3. 55.4. 56. 57. 57.1. 57.2. LETTERS OF CREDIT ................................................................................................................................. 122 LETTERS OF CREDIT LIST ......................................................................................................................... 122 DOCUMENTARY CREDIT APPLICATION ...................................................................................................... 123 AMENDMENT OF DOCUMENTARY CREDIT APPLICATION ........................................................................... 123 DOCUMENTARY CREDIT APPLICATIONS’ REVIEW ..................................................................................... 124 GUARANTEES ........................................................................................................................................... 126 GUARANTEES LIST .................................................................................................................................... 126 GUARANTEE APPLICATION ....................................................................................................................... 126 GUARANTEE AMENDMENT APPLICATION .................................................................................................. 127 APPLICATIONS REVIEW............................................................................................................................. 128 DOCUMENTARY COLLECTION COVER APPLICATION .................................................................................. 130 DISCOUNT PRODUCTS .............................................................................................................................. 130 APPLICATION FOR SINGLE INVOICE BUYBACK ......................................................................................... 130 APPLICATION FOR FILE INVOICES BUYBACK ............................................................................................ 131 FINANCIAL MARKETS....................................................................................................................................... 132 58. 59. 60. FX TRADER .............................................................................................................................................. 132 INFORMATION ON ECONOMY .................................................................................................................... 134 INFORMATION ON MIFID ......................................................................................................................... 135 NOTIFICATIONS .................................................................................................................................................. 136 61. NOTIFICATION SETTINGS .......................................................................................................................... 136 APPLICATIONS .................................................................................................................................................... 138 62. 63. APPLICATIONS REVIEW ............................................................................................................................ 138 NEW APPLICATION ................................................................................................................................... 138 4 Glossary Acceptance Scheme – a set of rules, authorizations and limits established by a Consultant in connection with making transfers and submitting motions by a system user. Activation Packet – a machine made envelope containing an activation login and password making it possible for the user to generate a certificate. The packet issuance is registered in the system. Authorization method – one of the two methods available in the system: - using a certificate stored on the cryptographic carrier (eToken or card) - using login, password and SMS codes Company context – if you work in a context, you undertake specific actions in relation to a given company (work in the company context). Working in the context of a given company, the user has access only to the accounts belonging to that company (even if the user is authorized to access multiple company accounts). IBAN – English acronym standing for: International Bank Account Number. It is an extension of the basic bank account number (BBAN), used all over the world in international transactions for unambiguous identification of a Customer’s account. Import – a system function allowing the user to bring up file data from the set or defined formats (for example it is possible to bring up a group of transfers from one file instead of writing them manually). Key (PKCS) – in cryptography it is a code to cipher, sign or decipher coded data. Cipher communication takes place by means of two keys: a public key and a private one which is secret and known only to an authorized person (placed either on a cryptographic card or another key carrier). The key may be used to sign instructions. Login - a unique user’s identifier, which is used for logging to the system with the login-and-password method. Password – alphanumeric string, defined by the user, which is used for logging to the system and (only when certificate method is used) to authorize orders. PDF Format – commonly known and used document format. A PDF file viewing program may be downloaded from: http://www.adobe.com/products/acrobat/. SMS code – one-time authorization code, sent by the system to the mobile phone number assigned to the user. Entering this code in the system authenticates the user during logon or authorizes order. SSL 3.0 – a safe and confidential Internet data exchange protocol. The data sent over the Internet are ciphered so that no third party is able to decipher it. It is the most popular and most effective ciphering method used in banking and Internet trade. Super-user - a user possessing additional rights to manage the ING BusinessOnLine system users. The Super-user is entitled to grant and take away authorizations from other users, as well as to grant authorizations to a group of cards. He can view other users’ histories of events. ZIP Format – commonly known and used file compression format. Compressed files are used in order to save time during data transmission. System Requirements In order to use the ING BusinessOnLine, your computer should meet following specifications: • Internet browser: Internet Explorer (minimum 5.5 SP2), Mozilla Firefox (minimum 1.5), • PC, Pentium II 200 MHz or faster, • Operating system: Windows XP/Vista/7, Linux, • Internet connection, bandwith 256 Kb/s or faster, • Screen resolution 1024x768 or higher. Additionally, if the certification method is used, you should have also: • Active USB port, • ActiveX scripting enabled. 6 Navigation In General The screen is divided into the following parts: A – Headline B – Navigation Bar and Work Context C – Main Navigation Menu D – Side Menu E – Working Area A. The Headline contains Bank’s logo and the application name. B. Navigation Bar and Work Context. The following references will be found in the Navigation part: • Portal – displays a start-up screen containing data on application usage, • Administration – refers a user to the Administration module, • Tools – refers a user to the Tools module, • Help – refers a user to the Help module, • Polski / English – language versions of the application. The following data will be found in the Work Context part: • Information on the logged-in user (full name); • Company / Holding name in the context used by the user at a given moment. If the user has been assigned to a few companies, it will be possible for him to change the work context (drop-down menu); • Information about time left to expiration of session; • Information about signature component version (only for certificate method); • link. C. Main Navigation Menu The main menu features several tabs (such as: Accounts, Instructions Management, Transfers). If you choose any tab in the main menu, a side menu - referring to a given tab and user authorizations in the system - will be displayed. Underneath the company and logged-in user’s data there is information on the installed component version and the session timer. D. Side Menu 7 Once you have selected any option in this menu, the working area form will open up. The list of tabs and forms will be dependent on the transaction system user’s authorizations. E. Working Area An area with displayed forms by means of which you are going to perform all the operations in the Internet system. 1. Form Elements The following elements may be included in the forms: Drop-down Menu – a list of elements from which you may choose one option: Checkbox – a form element allowing you to choose several options at the same time. Radio Button – a form element allowing you to mark only one option. Editable Field – lets you put in any value composed of alphanumeric and special characters. Depending on the used form, this field may take up values in accordance with the defined permissible characters (for example: payment details for domestic and foreign transfers): 2. Form Print-outs The forms will be printed out upon clicking the 8 icon. System Log In In order to log on to the system, go to www.ingbank.pl/ing-businessonline. Find correct authorization method in Quick links section. Certificate method In case of the certificate method, select Log In – eToken/card in Quick links section. You will be informed that the content you are going to access calls for a certificate. 9 Once you have chosen the certificate and provided the correct password, you will be sent over to the login site and asked to confirm the operation by selecting the button and writing a password to the key carrier. 10 Login-and-password method In case of the login-and-password method, select Log In – login and password in Quick links section. You will see a box, where you should enter your login. Then enter given characters of your password in the correct fields (password is masked) Once the correct password is entered, you may be asked to enter authorization code sent by SMS. Once the correct SMS code is entered, you will be logged into the system. 11 FIRST LOGIN The first system login screen becomes available upon choosing the link found on the ING Bank official web site. The way of the first logon depends on the method chosen by the User. Certificate method In order to activate access during the first logon, the user should possess Starting Login and Starting Password, both of which will be sent to the user in two separate envelopes. • The user puts the clean (empty) eToken/card to the USB port/reader. • Upon choosing the link Generation of certificate available at the http://www.ingbank.pl/en-ing-businessonline site, the first logon screen will be displayed. • The user should put in the Starting Login and Starting Password, received in the Starter Pack. Once the inserted login and password have been validated (clicking the “Log In” button), a screen will show up and you will be asked to come up with eToken/card password (PIN code) in order for your eToken/card to be activated. Once the eToken/card password (PIN code) has been confirmed, a certificate generation form will be opened so that the certificate/key is saved on the eToken/card. Having finished the certificate generation process, you will need to log out and get in touch with the Contact Centre (801 242 242 or 32 357 00 24) in order to activate the certificate. Login-and-password method If you use login-and-password method, please select the link Log In – login and password in the Quick links section. In order to sign up for the first time, you should know your login (User’s ID) and possess a starting password (One-time Activation Code). It can be delivered to your e-mail address or to mailing address by courier. During the initial logon you have to authorize (sign) logon operation with a code received via SMS and to define your personal password. Once you have selected above-mentioned link, a box will appear, where you should enter your login. 12 Next, enter the starting password (One-time Activation Code). It can be entered manually or using the onscreen keyboard. The next step is to enter the SMS code, which will be delivered to your mobile phone number. It can be entered manually or using the onscreen keyboard. Once you have entered correct SMS code, you should define your personal password. 13 Once you have entered a password of appropriate strength (at least one uppercase and one lowercase letter, one digit or special character), you will be logged into the system. User’s Work Contexts When you work in our Internet system, you perform your operations in a context, i.e. you get things done in the context of a company or holding to which you have been assigned. We define a holding as a group of companies related by various relations. Working in the context of a given company, the only products you will be able to see, for instance: accounts, credit cards, loans, etc., will be those belonging to that company, even though you may have been authorized to use accounts of other companies. Should you be willing to perform operations on the accounts/products of another company you are authorized to deal with, you will need to change the work context. When a user is authorized to work in the context of at least two companies making up a holding, he may choose to work in the holding context. In particular, it refers to being granted access to all the accounts of companies constituting the holding (in regard to which the user has been authorized) without having to change the work context into one of a specific company. The work context may be changed by means of a drop-down menu located on the information bar. Portal Portal is a tab displayed on the screen once you have successfully logged in to the application. The portal’s screen may be displayed any time by clicking the reference located in the upper menu. The portal screen features information regarding the instructions. If you choose the “Show” reference, you will be sent over to the appropriate screen. 14 Another reference to be found on the portal screen will take you to the login password change screen. You will also see information regarding the last successful login. The portal screen features also a currency rate table. Clicking the will cause the screen with all the current currency rates to open. button Another button you will see is the . Once clicked, the window with the aggregated list of accounts will open. All the user’s accounts – both current and deposit, as well as credit accounts – will be available on the list. Administration The tab contains functions letting you manage the work of the system. The activities you may undertake here are supposed to facilitate your work and control the system. 3. My Settings This function allows you to define the way in which data on all the application lists is to be presented, and – provided you have been granted access to several companies – to set up a default context which will be displayed upon logging in (see also Chapter 9 – User’s Work Contexts). It is also possible to define a user’s default account out of all the accounts he has been granted access to. The selected account will be shown as the basic one in the following menus: Accounts, Instructions Management, Transfers. List display methods refer to: sorting in tables (transactions are shown in a descending or ascending order) and the number of records in tables. Aby zatwierdzić wprowadzone zmiany, należy wybrać przycisk 4. . My Authorizations It is a form presenting the authorizations of a logged-in user and the activities he may perform using available applications. 15 Account Authorizations: Writing – the user has been authorized to fill out instruction forms, modify and delete them. Signing – the user has been authorized to accept instructions (within the framework of the defined company acceptance schemes). Sending – the user has been authorized to send instructions to the Bank’s central system. The section will include all the accounts to which the user possesses any of the abovementioned authorizations. Function Authorizations: The section will include activities (grouped into specific modules) a user has been granted access to. 5. Acceptance Schemes Acceptance Scheme – allows for defining authorizations related to making transfers and submitting motions by system users. The form will present the following areas: a list of acceptance groups along with the users (the groups are named with alphabet letters), the accounts a given scheme refers to, and a list a acceptance schemes, i.e. rules pursuant to which the specific actions may be carried out. 16 Account schemes are grouped into blocks. Each block contains a list of accounts it refers to, as well as its assigned schemes. Apart from the fields such as: scheme name, scheme structure, scheme validity date and currency, each account scheme includes the fields which define particular limits. Limits for internal instructions (inside the company), group instructions (inside the holding) and external instructions are defined separately. The limits are defined in accordance with one-off operations (J), aggregated daily operations (D), weekly operations (T) and monthly operations (M). If the limit in a given field has not been established, the “No Limit” (Bez limitu) message will be displayed. The scheme participating in signing an instruction to a given account gets always updated and calculated. The used limit may also be seen on a selected account by means of choosing the reference. It is also possible to look at the schemes related to sending application forms. The mechanism here is analogous to the one in account schemes. The scheme is defined for the whole group of applications and no limits are set up. PRINCIPLES OF CONSTRUCTING ACCEPTANCE SCHEMES Each scheme defines the number and groups of people who have to sign the instruction so that it gets accepted. The principles of creating acceptance schemes have been shown in the example below: There are three user groups – A, B and C. The following scheme definitions are possible: 1. A – the instruction must be signed by ONE person from group A. 2. A 2B – the instruction must be signed by ONE person from group A and TWO people from group B. 2[AB] – the instruction must be signed by TWO people from groups A and B, so one of the three signature situations may occur: 17 one person form A and one from B, two people from A, two people from B. NOTE! If a few schemes are added to an account block, they should be treated as alternatives, i.e. it is enough for one scheme to be fulfilled in order for the instruction to be accepted. Users can directly test the defined acceptance schemes. That is what the button is usually used for. If you want to test whether a given order will receive a full set of signatures, you should select an account, write the amount in an appropriate currency and choose the instruction type. Then, you should mark the persons who have signed a given instruction. If you click the button, an appropriate message - answering the question whether an instruction defined in this way may be accepted - will be displayed. 6. Phone and address data The form makes it possible for the users to view their own personal data, change their phone numbers and e-mail addresses and send motions regarding changing their correspondence addresses. 18 If you want to change a phone number or an e-mail address, put in new data in the edit fields and click . If you want to apply for changing your correspondence address, please choose the reference. The data change form will open up and you will be able first to insert new data and then to send them to the right addressee by pushing the button. The operation will be complete once the signature component – by means of which you can authorize your activity - is opened. 7. Password Change Using the form, you may change the password (to the certificate carrier or to the authorization method based on login, password and SMS codes). After you have selected the insert changes will be displayed. button in the side menu, a form where you may The operation is carried out by entering the previous password and providing and confirming the new one. Once the data has been put in, you choose the button. In case of the certificate method the password should have no less than 8 and no more than 16 characters and it has to contain at least one uppercase letter, one 19 lowercase letter and one number. All Polish letters are allowed (including those with diacritical marks). In case of the login-and-password method the password should have no less than 10 and no more than 32 characters and it has to contain at least three of the following types of characters: uppercase letters, lowercase letters, numbers, special characters (e.g. #%^&@). All Polish letters are allowed (including those with diacritical marks). 8. Users Management This function allows for changing the authorizations granted by the Bank. The only user permitted to alter the authorizations is the Superuser. The Superuser may only limit the authorizations of other users within the framework of authorizations granted to him by the Consultant. The Superuser may also give back the authorizations which were first taken away from a user. Authorizations are changed by deleting/adding marks by the particular authorizations. Once a given user has been selected from a drop-down menu, his authorizations must be defined and scopes established in the particular sections. What you need to do in the section containing available accounts is choose the proper account and an activity a given user will be able to perform (Review – determines the other activities, Entering, Signing, Sending). Below is a section with system functions (roles). If a given tag has been marked it means that a given user is authorized to use the selected function. The last step in the process is clicking the 20 . A fragment of the system functions (roles) – in this case a user has access to the Transfer forms: domestic, tax and ZUS (Social Insurance Institution). The last section contains the 9. and buttons. System Usage History This function will let you track events in the system. A user may specify the search criteria in order to find the event(s) he is interested in. The “System Usage History” screen contains a filter which will allow you to choose the criteria related to: event types, an account from which a given operation was carried out, a user who performed the operations, the period you want to analyze. • The event type should be specified in the “Show Events” field. The list will contain all the events related to changing or saving data within the area of: • Adding/Modifying a group, • Adding/Modifying a contracting party, • File import, • Deposits, • Order modification (including cancellations), • Modification of standing orders, • Failed login using a start-up packet, • Signing/sending list instructions, • Copying instructions, • Creating new/Modifying export templates, • Creating new/Modifying import templates, • Creating new/Modifying report templates, • Deleting model transfers, • Deleting instructions, • New certificate generation, • Logging out of the system, • Sending messages through the communications platform, • Logging in to the system, 21 • • • • • • Saving/modifying model transfers, Change of authorizations performed by the Superuser, User’s profile changes, Submitting new motions and instructions, Submitting an order, Submitting a standing order. As for the names of the company within the framework of which the history is supposed to be presented (in case of a holding), the “all” value will be preset as default. We can also narrow the events down to a specific number of the account the events are related to. When you look for events, you can take the user into consideration. The “all” value will be preset as default. Definitions of periods – we may choose: the scope of dated (from.....until....) or the last X days/weeks/months. Once the button has been clicked, you will see a list of operations performed by a given user, consisting of the following columns: • Event date (and its hour), • Description – a glossary list of event descriptions. • Event type – informing you whether the actions related to the event have been successful or unsuccessful. 10. Company Settings This function will let you change the settings in regard to the company alias and straight pack parameters. They refer to all the company users. The change may be implemented either by a superuser or a person authorized to alter the individual company parameters. Alias is a short name under which the company is visible in the service. If you want to change it, write a new name for a selected company in the "Alias" field, button. and click the 22 Straights packs are particular packs signed in their entirety. It is possible to decide whether the orders making up a straight pack should be entered into the books in the sequence of pack orders or without paying attention to such a sequence. If the sequence is to be maintained by default, you will need to mark an appropriate checkbox. If necessary, each time a straight pack is imported you may choose a different way of keeping the books (other than default). 23 Tools The tab contains a set of functions which support the other modules and render it possible to exchange information with external sources. 11. Groups Management Groups Management lets you view, add and delete groups. One general category is assigned to each group type, but users may create their own groups. Groups Management lets you view, add and delete new groups. If you click the button, you will see a form with group search criteria. You will be able to do your searching for the following fields: • Group Type – accounts group, cards group, currency contracting parties group, domestic contracting parties group, model transfers group, SWE contracting parties group; The “All” value will serve as a preset default. • Name Fragment – an editable field allowing you to search through group names. Upon clicking the button, you will see a list with data grouped in the following columns: Group Name, Company, Group Type In order to see the details of a selected group you will need to choose a proper reference in the “Group Name” column. The “Group Details” form renders the possibility of changing the group name, viewing and modifying the products list within a group, and deleting the group. • If you want to change a name, please write a new one in the “Group Name” field, and then click the button. • If you want to see the group products, click the underlined number in the “Number of Products in Group” field. • In order to remove a group choose the 24 button. You may add a new group from the Groups List form in which you will need to push the button. Defining a new group is based on providing it with a name and assigning it with a Group Type. You will complete this operation clicking the button. 12. Import/Export These functions make it possible to exchange information with external sources. 12.1. Import Import lets you provide the system with the information coming from files referring to the following functionalities: cash payment order beneficiaries GOBI debtors payment order debtors domestic instruction to activate funds foreign instruction to activate funds GOBI domestic contracting parties foreign contracting parties SIMP payers payment order European transfer domestic transfer MT101 transfer US transfer currency transfer ZUS (Social Security Institution) transfer branch cash payment order 25 Sample form: In order to import data to the system you will have to use a form specifying the type of collected data. The import templates form will open upon clicking the button in the side menu. Users are allowed to modify and delete templates (apart from those predefined by the Bank). 12.1.1 Import Template Creation When you are working on the screen with the templates list you may use the button which opens the form for defining new Import templates. Please, choose the template type first. The form for defining new templates will roll down (domestic contracting parties in this particular case). The first section specifies the way in which data should be saved – you will have to name the template and define the data format. 26 In the subsequent sections users may define import file structures. The fields known from the import form, which are always required in the generated file, will be found on the right. The left column contains fields from the contracting parties’ form. They need to be marked if they are supposed to be required in the file structure. In order to validate it choose the removed from the file structure if button. The fields added earlier may be you mark them and then click the button. Other buttons available to the user: , – make it possible to sequence the fields in the structure. , – make it possible to reduce or copy a marked field (they are available only for the fields whose number exceeds one in the basic “Contracting Parties” form. If you want to save a template, choose the shown on the templates list. 27 button. The saved template will be 12.1.2. Data Import Please, choose the data import window will then be opened. The reference to import data from a file. The button will open a standard Windows window for searching files. Once you have selected the file you want to import, click . A new form opens up now – it is a result of the import operation whose headline section includes information regarding the imported file in which the import to pack function has been marked. In the lower part of the form, the user may access information related to imported data. This is where the imported file’s validity is checked. The user receives information on which fields have been filled out incorrectly in the file. If you click the erroneous lines form the imported file. 28 button, you will be able to export If orders of one type are imported from one account, it is possible to choose the “Straight Pack Import” option. This option is possible for import files, which include only correct records. This option will be signed in its entirety, which greatly reduces the action time. It is possible to decide whether the orders making up a straight pack should be entered into the books in the sequence of pack orders or without paying attention to such a sequence. Each time an order is imported, a user may choose the desired bookkeeping method. The same may be done on the pack details. The default solution will depend on choosing the appropriate option in the Company Settings in the Administration module. In order to execute salary payments from the special salary account you need to mark the “Salary Pack Import” option. If a company’s relations between its salary account and feeding (current) account have been defined, it is possible to choose the “Execute Feeding Transaction” option. Therefore, it will be possible to feed the salary account from the related current account with the summary pack amount in an automatic manner. Only users possessing the “Salary Transaction” authorizations are allowed to make use of the full functionality. If a salary pack is to be created, the following conditions need to be fulfilled at the same time: - the charged (salary) account number is common to all the orders in the pack - all the orders in the pack should be executed on the same date (currency date) - all the orders in the pack should be denominated in the same currency - the salary and feeding accounts must be held in the same currency. The way a format for a properly imported file should look like is presented in the following image: 29 In order to complete the import process, the button must be pressed. The imported order (pack) can be seen on the “View Orders” form for orders with the “entered” status. Note! Due to efficiency reasons, we suggest you import not more than 2000 records (packed or individual orders). 12.2. Export The data export function lets you generate files containing data concordant with the export template data. You may choose a ready-made export template or define a new one. Then, you will need to define an export filter or choose the simple filter option. The export function will be rendered available to: domestic banks foreign banks SWE beneficiaries history of operations credit account history history of orders domestic contracting parties foreign contracting parties ING branches SIMP payers confirmations balances SIMP transactions payment titles tax offices 30 statements card statements deposit statements statements with confirmations advanced statements 12.2.1. New Export Template Users may create export templates before data is exported. All you need to do is choose the templates. button on the form with a list of previously defined A template type must then be selected, 31 after which a form for defining export file content will roll down. Below is an example for a foreign banks list. In the first section, data relating to file formatting (including names) should be provided. The export function does not specify the fields required for export. Again, all you need to do is choose the fields you want to export. Please, press to save the template. 12.2.2. Data Export In order to export data a user should choose the reference of a previously defined template. The export form for glossary or transactional data (making it possible to filter information important for the user) will then be opened. 32 A filter for the domestic banks list has been presented in the above image. Filters differ depending on the selected export template. The user completes the filter fields in order to narrow the list down. If the information is not provided all the list data will be exported. As a user, you may also change the templates: The format will show you a drop-down menu with all the templates defined for a given type. The exported data is saved in the CSV format. It is possible to compress files into the ZIP format. If you want to do that you need to mark an adequate field. If you click a standard Windows window for collecting files will be displayed. Users may open such files, save them or cancel data export. 12.2.3. Defining Filters Users are allowed to define filters for saved templates (apart from those predefined by the Bank). In order to do that you have to choose the “Add Filter” reference. A filter creator form will open up. It functions as an extension to the export filter and users complete it based on logical conditions. When you want to add a condition to the filter, choose . As far as transactional data is concerned, the filters look and work similarly to the advanced search. Users can also define the frequency of generating export files. All you need to do is choose the option, and then specify every which day/week/month and at what time the files will be generated. button in order to save the filter. It will subsequently be Please, choose the visible on the list of templates under the template to which it has been assigned. 33 Choosing the reference containing the filter’s name, you will activate the data export function. In case of MT942 template, Users are allowed to define extract, which consists on data sorted incrementally (since the last report was generated). To do that, yu have to choose: 12.3. Generated Files option, you will gain access to the files Once you have clicked the generated in accordance with the frequency defined in the “Filter Creation” form [the option in the side menu]. The file display criteria may be defined pursuant to: forms, template types, generation dates. The files list contains information on, for instance, whether a given file was previously collected from the system. The form of the generated files will be displayed in the following manner: 13. Reports The operations. function lets you generate reports resulting from the user’s bank The reports are generated based on a template previously prepared by the user (i.e. the set of columns defined by the user). The generated report is then displayed on the “Reports To Download” form from which users may download selected reports in PDF or HTML formats. 13.1 Report Templates Users are allowed to define filters for saved templates (apart from those predefined by button in the Bank). In order to do that you will have to choose the the “Reviewing Reports” format, and then click the Being a user, you may create: • account history reports, reports of executed and rejected transfers, reports of card transactions, SIMP reports. 34 reference. 13.2. Reports List Using an appropriate form, you can search for defined and downloaded reports. Complete the filtering conditions and press . A reports list will be displayed on the basis of a previously defined filter. After selecting a reference in the line, a preview of the report will be displayed. Clicking the “Remove” button, you will be able to remove a marked report from the list. 13.3. Report Templates In order to create a template for generating reports you will need to push the button and specify a template type. If you click the “New Template” button, the form for defining new templates will be displayed. First, you will have to specify the template’s structure and name. You will do that moving proper fields available in the “File Structure” section. NOTE! If there are too many fields, the appearance of the report may get distorted. 35 The form provides a section making it possible to specify the way a report is supposed to look like. Clicking the 13.4. button, you will save the template. Templates List The newly created report will become available on the templates list. Choosing the “Template Name” reference will cause the template details to be or displayed. Choosing the template that was created earlier. 13.5. references lets you modify or remove a New Report Should you want to generate a report the first thing you will have to do will be define your filter (the way you do exporting data). Use the “Filter Availability” field to specify who will have access to it. The following options are possible: Private – the result file will be visible only to the user who has created it. Available for all – the report file will be visible to all the users who have access to the “Tools/Reports” module. Available for users – if you choose this option, you will have to use another field in which you will add the users who, in your opinion, should have access to the report file. Every time you validate your choice you click . When you click , the filter visible on the list of template reports will be saved. NOTE! All the filter fields must be filled out before it is saved. 36 Please, choose the “Filter Name” button to generate your report. You will be taken to the “Report Review” form in which the report will be displayed in accordance with its download status. 14. Data Base In order to gain access to the data base, you have to choose the option from the side menu. The following information will be available in the data base: • Domestic contracting parties list • Currency contracting parties list • SWE contracting parties list • The list of debtors in the Payment Order • GOBI debtors list • ING Bank branches • Domestic banks list • Foreign banks list • The list of payment titles • The list of SWE payment titles • The list of PZ and GOBI payment titles • Tax Offices list In order to find an appropriate item in the selected data base, all you need to do is write a fragment of the name of the entity you are looking for, and then click one of the two buttons: or . A sample form for data base searching: 37 Accounts The tab makes it possible to access information regarding the Customer's accounts run by the Bank. 15. Accounts List After clicking the displayed automatically. tab, the list of all the Customer’s accounts will be The accounts list includes the following information (grouped in lines): • Group Name – the name of the group a given account has been assigned to. Group Name, Group Type and a Company unambiguously identifying the group. • Account Number / Account Name – constitutes a reference to the account details. • Account Type / Account Owner • Current Balance – the current balance on the account, making up a reference to the Operations History • Available Balance – the balance available on the account, making up a reference to the Operations History • Currency • Last Statement Date – makes up a reference to the bank statement There is a tag by each table line. Below the form is a section designed for moving accounts to the accounts group. Once you have chosen the Group Name in the tag field and clicked the button, the marked accounts will be transferred to a selected group. The form will be updated and a current list of accounts will be displayed. If you want to sort the list pursuant to a specific value, you will need to choose the name of an appropriate column. 15.1 Account Details The access to the “Account Details” form is granted from the “Accounts List” level once you have selected a given account number. 38 It is from this place that you can review information regarding the chosen account, name or change the name of an account. The “Granted Debt Level” field features information on the credit line made available to a given account. If the limit has not been assigned to the account, the field will not be visible. The total of all the blockades will be show in the “Blocked Amount” field. If there are blockades in the account, the field will make up a reference to the “List of Blockades” form. Another way you may reach the list of blockades is form the Bank Statement form (the “Blocked Amount” field). The list of blockades in the account includes the following data: • (Blockade) establishment date • (Blockade) validity date • Type and description of the blockade • Amount (plus its currency). 16. History of Operations is one of the functions to be found in the side menu of the tab. It grants access to information related to all the transactions made in the accounts. 39 Once the function has been chosen, the screen with filtering criteria will be displayed. It lets you define the following fields: Account the history of operations of which is to be presented (default setting: Select). Operation type (all - defaults, charges, credits). Search text – the searching takes place according to the following fields: “Operation Title” and “Contracting Party”. Default is set to blank. Accounting Date – time frame (from - to) Show last – possibility to review history as regards the given number of days, weeks, months. It is also possible to expand the filtering criteria. If you press the button, a form with all the fields according to which users may filter the list of operations history will be displayed: Accounting date Amount Name of the accounts group Contracting party’s name Reference number Operation title Currency You may also use logical operators to combine filtering conditions. Once you have chosen the filtering criteria you are interested in and clicked the button, the application will display a list of transactions: 40 The upper section includes the account’s number, name, currency and the number of charges, as well as the total and number of credits. Below is a list of transactions made over a given period of time. The list of transactions includes the following fields: Accounting date, Type of operation, Contracting party – contracting party’s account number along with two additional lines: Name and Address of the contracting party, Operation title, Amount / Currency. In the section there is the export section of the operations history. reference which opens the data Once you’ve clicked the reference in the “Operation Type” field (in the headline for the list of operations), the window with details of a chosen operation will be displayed. 41 To print out a confirmation, you need to click the button on the Operation Details form. 17. Statements will be found in the side menu of the tab. The function is used for presenting the current statements from the Customer’s accounts. Once it has been selected, the screen with fields definable by the Customer is displayed. Account statement – an account from which the balance history is to be presented. Statement data (from - to) Show last – possibility to review history as regards the given number of days, weeks, months. Statement number (from - to). It is also possible to expand the criteria. If you press the button, a form with all the fields according to which users may filter the list of statements will be displayed: Statement date 42 Statement date - until Statement date - from Statement number Closing balance Opening balance Once you have chosen the filtering criteria you are interested in and clicked the button, the application will display a list of statements: After choosing the number of a selected account, the account details will be displayed. The account details serve as an electronic equivalent of the paper document version sent to the Customer. 43 44 Order Management The tab contains functions related to order administration. Upon clicking the automatically. tab, the order search function will open 18. Order Review Once the function has been selected, the screen with fields definable by the Customer is displayed: The account to which the order list is supposed to be presented. Order type (to be selected from: domestic transfer, ZUS (Social Insurance Institution) transfer, tax transfer, internal transfer, currency transfer, European transfer, payment order, GOBI order, payment order agreement request, Agreement Form distribution – new agreement, MT101, instruction to activate funds, currency translation – negotiated rate, branch cash payment order (SWE), order pack) Status (to be selected from: entered, pending approval, accepted) Find text – searching through the contracting party’s data or payment details. Currency Amount (from - to) Scope of dates (from - until) or the last X days/weeks/months. It is also possible to expand the criteria. If you press the button, a form with all the fields according to which users may filter the list of orders will be displayed: Execution date Entry date Transfer identifier Contracting party Amount Name of the accounts group Pack number Person signing the order Person entering the order Person sending the order Status Payment details 45 Order type Currency Ordering party. Values available for the Order Type field: R - domestic transfer, Z – ZUS (Social Insurance Institution), U – tax office, F – foreign, T – internal transfer, D – payment order, W – SWE cash payment, MT – MT101 order, Values available for the Status field: 0 - entered, 1 – pending approval 2 - accepted Once you have chosen the filtering criteria you are interested in and clicked the button, the application will display a list of orders: It presents orders and order packs with proper statuses (entered, pending approval, accepted) in accordance with the selected filtering criteria. Users may review the order or pack details. To do that, you will need to choose a reference in the Order Type column, in the line regarding the order/pack you are interested in. Only orders fulfilling the search criteria will be shown within the pack. 46 18.1. Orders package When you choose the pack name in the Order Review or History of Orders, the pack will roll down and you will be able to examine the orders making up the pack (or only those which fulfil the search criteria), as well as the other search results. Once the pack has been rolled down, the Status column will feature a link (Pack Name) leading to the pack details. If you click it, you will see all the orders in the pack (including the ones which do not fulfil the search criteria). You may use the Pack Details to sign off and send away a whole pack of transfers. At the list level, users may perform the following operations: • Convert a selected order to a specific currency. • Remove transfers or packs (the action is available based on the order status). • Sign/send transfers or packs. • Create new packs. • Add transfers to a pack. It is available to sign and send simultaneously several packages There is a possibility to link in any group all types of straight packages, it means: • domestic orders package (in this ZUS transfer, tax transfer, internal transfers), • currency orders package (in this european transfers), • GOBI orders package, • direct debits package, 47 • direct debit agreement request package, • new direct debit agreement form package, • funds Initiation Instruction package, • cash withdrawal in a branch (SWE) package, • MT101 orders package, and single (or many) orders any type from the list „Order review”. Moreover, there is a possibility to link in any group all types of simple packages, it means: • domestic orders package (in this ZUS transfer, tax transfer, internal transfers), • currency orders package (in this european transfers), • GOBI orders package, • direct debits package, • cash withdrawal in a branch (SWE) package. To do that you will have to choose the packages to acceptance and click on button. After you have selected a single order or a pack of orders from the list, the details of the selected item will be displayed. The Order Details screen contains all data concerning the selected order and the following buttons: - sends you back to the list of orders, from which the new pack creation was activated 48 The Pack Details screen contains all data concerning the selected pack and the following buttons: - sends you back to the list of orders, from which the new pack creation was activated – if you click that button, the Order/Pack Removal form will open (at least one transfer must be marked in a checkbox). 49 In order to convert a selected order to a specific value, it must be marked on the list of button, the orders and a currency should be chosen. When you click the values in the selected currency (calculated according to the current average rates) will be displayed in the columns of the Amount / Currency table (for the marked orders). In case of straight package, on the form „Order package details” there are not presented orders incorporated into package. On this form it is possible to show transfers list by choosing button. In order to remove transfer from package you should choose option „Remove transfer from package” (previously you should select transfer or transfers)or “Remove package” button on the form „Order package details”. Then will be presented the form below (the option is available only for straight packages): 50 During removal of straight package, there is not presented list of transactions incorporated into package. There is only presented straight package icon, package description and other basic information. Furthemore, package description is not a link (transactions review from the form „Orders / package removal " is not available). If a singe transfer is removed, it will be carried over to the list in the History of Orders. If a transfer belonging to a pack is removed, it will be carried over to the list of Order Review (the previous status will be maintained). There is a possibility to modify all orders incorporated into package (only for package with status Introduced) in scope of realization date changing and payment title changing. To do that, you need to choose button. The form enables to change realization date of transfers and payment title on the same for all orders in one package. 51 The process of creating new packs consists of the following steps: a user marks selected transactions and clicks , he then puts in a name and . A pack with a given name will be created in such a clicks manner. Newly added transfers appear on the Order Review list in the form of a pack. The form for creating new packs contains all data concerning the selected pack and the following buttons: 52 During signing several straight packages from the form „Order review”, on the screen there are not presented single orders from all single packages but only straight packages icons, packages description and primary information. At each stage of orders package modification, following shortcuts are presented for all types of packages: • two shortcuts (MD5 and SHA1) from package – for straight package (in each case, whether if package was created by order import or by „Order review” form, from orders introduced manually) and for simple package (only when simple package was created on “Order review” form, from order introduced manually or imported to single order, and packed later), • two shortcuts (MD5 and SHA1) from imported file – for simple and straight package, provided that the package was created by order import to package. Additionally, the shortcuts above are presented in System Usage History form, for action: File import. 19. History of Orders The history of orders is a list of orders and packs executed by the central bank system, rejected by the central bank system, as well as those rejected by the user himself. Before it is displayed, the following search criteria should be defined: An account for which the list of orders is to be presented (default setting: All Accounts). Order type (to be selected from: all – default, domestic transfer, ZUS (Social Insurance Institution) transfer, tax transfer, internal transfer, currency transfer, European transfer, payment order, GOBI order, payment order agreement request, Agreement Form distribution – new agreement, MT101, instruction to activate funds, currency translation – negotiated rate, branch cash payment order (SWE), order pack) Status (to be selected from: all – default, pending execution, in the banking system, rejected, cancelled, pending feeding, pending Bank approval). Date (of execution/entry/sending) based on the date framework or from the last …… days/weeks/months (set by default for 1 day). 53 It is also possible to expand the filtering criteria. If you press the button, a form with all the fields according to which users may filter the list of orders will be displayed: Execution date Entry date Send Date Transfer identifier Contracting party Amount Name of the accounts group Pack number Person signing the order Person entering the order Person sending the order Status Payment details Order type Currency Ordering party. Values available for the Order Type field: R - domestic transfer, Z – ZUS (Social Insurance Institution), U – tax office, 54 T – internal transfer, F – foreign, D – payment order, W – SWE cash payment, MT – MT101 order, Values available for the Status field: • 3 – pending execution • 4 – in the bank system • 8 - cancelled • 6 – pending feeding • 7 - executed • 8 - rejected • 11 – pending Bank’s approval Once you have chosen the filtering criteria you are interested in and clicked the button, the application will display a list of transfers and packs fulfilling the following search criteria: After choosing the reference in the Order Type column, the selected item’s details will be displayed. The system makes it possible to copy the rejected orders. If a pack of orders located in the History of Orders contains “rejected” status orders, the “Copy Rejected Orders” button will be visible. Pressing it will cause the rejected orders to be copied to a new pack. 55 Transfers The tab in the main menu opens a domestic transfer form. The tab gives you the following possibilities: Make a new transfer: o domestic, o European, o Currency, o Internal, o ZUS (Social Insurance Institution), o tax. Review, define and delete standing orders and model transfers. 20. Domestic Transfer The function lets you make a transfer from the Customer’s account to another bank account in Poland in the PLN currency. Prior to validating a domestic transfer the system will check whether the order is not a transfer to a tax office or ZUS (Social Insurance Institution) – based on the account number. If the abovementioned condition is not met, you will be duly informed that your transfer should be made form the Tax Transfer or ZUS Transfer forms respectively. The first thing you will have to do when making a domestic transfer is choose the account to be charged. Then, you will provide information concerning the Contracting Party. Finally, you will need to fill out the fields in the Transfer Data section. In order to button. accept the transfer, you will need to press the You will then be redirected to the intermediary screen where you will be able to save, sign and send your order. 56 On the screen there are references to the other functions of the system, for example: – lets you add a contracting party’s data from the contracting parties base. You will be redirected to the list of domestic contracting parties (compare: Tools/Data Bases/Domestic Contracting Parties List) where you should find a contracting party you are looking for. Once the contracting party has been selected (its name chosen), its data will be displayed automatically on the domestic transfer form. – lets you add a contracting party’s data to the contracting parties base. You will be redirected to the New Domestic Contracting Party form (compare: Tools/Data Bases/New Domestic Contractor). – lets you add a payment title from the base of payment titles (compare: Tools/Data Bases/Payment Titles List) where you should find a title you are looking for. Once the payment title has been selected (its name chosen), its data will be displayed automatically on the domestic transfer form. – lets you add a payment title to the base of payment titles. The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. Once the data has been completed in the domestic transfer form, the transfer may be validated by pressing . A given transfer may also be saved as a model when you press the 57 button. Once the button has been clicked, the intermediary screen with read-only data will appear. The intermediary screen contains the following buttons: , , and . After pressing or the order signing component will be displayed. After pressing the new transfer form with transfer data fulfilled by default will be displayed. As mentioned above, it is possible to create a model transfer from the order being executed. In order to do that, press the button. The next intermediary screen with read-only data will appear. The intermediary screen contains the following buttons: and , as well as a field for writing in the transfer model name and a reference with a list of groups to which the transfer may be assigned. 58 21. European Transfer European transfers are orders in which EUR functions as the operating currency. The transfer may be made from an account in any currency. Regardless of the European transfer amount, a 5 PLN fee is collected for its execution, whereas the incoming European transfers are free of charge. Entering data in the European transfer format, you may use letters, numbers and the following special characters: / - ? : ( ) . , ' + { }. Please, choose an account from the list in the Account Funds Transfer field in order to prepare a transfer. After that, you will be asked to provide information on the Recipient and Recipient’s Bank. The Recipient’s data may be entered manually, defining individual fields or selecting a predefined contracting party. To enter data of a predefined contracting party, use the Short Contracting Party’s Name tag field or the reference which will redirect you to the Currency Contracting Parties List (compare: 59 Tools/Data Bases/Currency Contracting Parties List). You can also add a contracting party’s data to the data base. With that in mind, use the tag which will redirect you to the New Currency Contracting Party screen (compare: Tools/Data Bases/New Currency Contractor). Finally, you will need to fill out the fields in the Transfer Data section. To make things easier for you, there are value fields to be selected: execution date, payment title code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference allowing for adding the provided payment title to the glossary - . If the recipient’s account is run by a SEPA zone bank, you will see an additional section called SEPA Identifiers, letting you establish the End-to-End identifier, 60 company ordering party’s identifier and recipient’s (company or individual) identifier. It is not obligatory to fill out this section. The last step is for you to fill out the following sections: Costs and Commissions. The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. Once all the fields in the transfer form have been defined, you may carry out one of the available foreign transfer activities: , . If you press the button, the transfer you have defined before will be added to the base of model transfers. button, the intermediary screen will If you press the appear, providing you with the following options: , and . 22. Currency Transfer Currency transfers are orders in which a currency other than PLN may function as an operating currency. They may be orders both to domestic bank accounts and foreign ones. Entering data in the currency transfer format, you may use letters, numbers and the following special characters: / - ? : ( ) . , ' + { }. Please, choose an account from the list in the Account Funds Transfer field in order to prepare a transfer. After that, you will be asked to provide information on the Recipient and Recipient’s Bank (possibly also on the intermediary Bank). The Recipient’s data may be entered manually, defining individual fields or selecting a predefined contracting party. To enter data of a predefined contracting party, use the Short Contracting Party’s Name tag field or the reference which will redirect you to the Currency Contracting Parties List (compare: Tools/Data Bases/Currency Contracting Parties List). You can also add a contracting party’s data to the data base. With that in mind, 61 use the tag which will redirect you to the New Currency Contracting Party screen (compare: Tools/Data Bases/New Currency Contractor). Finally, you will need to fill out the fields in the Transfer Data section. To make things easier for you, there are value fields to be selected: transfer currency, currency date, payment title code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference allowing for adding the provided payment title to the glossary - 62 . If you select Execution date as Today - there is a link to a website, which are indicated cut off times for orders execution. The last step is for you to fill out the following sections: Costs and Commissions, Confirmation and Contact Person. The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. Once all the fields in the transfer form have been defined, you may carry out one of the available foreign transfer activities: , . 63 If you press the button, the transfer you have defined before will be added to the base of model transfers. If you press the appear, and providing button, the intermediary screen will you with . 64 the following options: , 65 If you press the button, the intermediary screen will appear, providing you with the following options: and , as well as a field for writing in the transfer model name and a reference with a list of groups to which the transfer may be assigned. 66 23. Internal Transfer The Internal Transfer function allows for making transfers between the accounts of a given Customer. The transaction amount may be expressed either in the source or target account value. In order to prepare a transfer, you need to select the accounts in the Funds Transfer from Account and Transfer to Account fields and provide the amount, currency, execution date and payment title. The form contains a reference to a glossary with defined payment titles: (compare: Tools/Data Bases/Payment Titles List), as well as the reference allowing for adding the provided payment title to the glossary . - When you mark the confirmation checkbox and press the button, you will see the intermediary screen with the following available actions: , , . The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. 67 If you press the button, the intermediary screen will appear, providing you with the following options: and . In order to save a model transfer, you have to complete the model transfer name and choose a group from the list of model transfers. 24. ZUS (Social Security Institution) Transfer The ZUS transfer form has been provided to define transfer orders to ZUS accounts. ZUS transfers may be made only from PLN accounts. The contents of the ZUS transfer form is concordant with the Regulation of the Minster of Finance of December 9, 2003 (Official Journal of Laws No. 164, item 1586) as amended on December 21, 2004 (Official Journal of Laws, No. 285, item 2850). Please, choose an account from the drop-down Account Funds Transfer list in order to prepare a transfer. Afterwards, choose an appropriate ZUS account and set the 68 transfer’s date and amount. Finally, complete the Payer’s Data section (Name, NIP [tax identification number]). You will also need to write data in the Second Identifier, provide the payment type, declaration, its number and the liability identification. The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. If you press the button, the intermediary screen will appear, providing you with the following options: . 69 , , If you press the button, the intermediary screen will appear, providing you with the following options: and . Prior to saving the transfer, name your model transfer and choose an appropriate group form the drop-down list. 70 25. Tax Transfer The Tax Office transfer form has been created in order to define transfer orders to the accounts of Tax Offices and other Tax Authorities. Tax Office transfers may be made only from PLN accounts. Please, choose an account from the list in the Account Funds Transfer field in order to prepare a transfer. Then, you should specify data of the Transfer Recipient – either by inserting data into the section fields or by finding proper information in the glossary (pressing the reference (compare: Tools/Data Bases/List of Tax Offices). What you have to do now is provide the transfer’s date and amount and fill out the Taxpayer’s Data section. 71 The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. If you press the button, the intermediary screen will appear, providing you with the following options: . 72 , , , If you press the button, the intermediary screen will appear, providing you with the following options: and . Prior to saving the transfer, name your model transfer and choose an appropriate group form the drop-down list. 26. Standing Order That is the place where you may review the existing standing orders and define new ones. 26.1 List of Standing Orders The List of Standing Orders form is activated automatically. The following criteria must be specified: Account – the account of the customer for whom you want to find standing orders. Order Type - to be selected from: all, domestic, currency, tax, ZUS Status – all, active, cancelled, entered, pending approval, approved, instruction under execution, completed, rejected. Then, press the button. 73 A list of orders, concordant with the defined criteria, will be displayed. In order to get detailed information on a given order, you should choose an appropriate item in the Order Type column. The details of a given standing order will be displayed: Clicking the button, you can define a new standing order based on an existing one. Having filled out the form for a new (copied) order, press . 26.2. New Standing Order In order to define a new standing order, you should choose an appropriate order type form the drop-down list (available options: domestic, currency, tax, ZUS) and press . 74 The form fields must be filled out. Users can create developed order execution schedules. The provided. button must be pressed and additional data in the schedule Press order. , if you want to validate your standing An intermediary screen with the following options will then be displayed: , , . 27. Model Transfers The list of model transfers contains transfers and order packs which were saved as defined while the transfers/packs were being created. Once the Model Transfers reference has been selected in the side menu, the screen with fields definable by the Customer is displayed: The account to which the list is supposed to be presented. Order Type (to be selected from: all, domestic transfer, ZUS transfer, tax transfer, internal transfer, currency transfer, European transfer, MT101, payment order, GOBI order, instruction to activate funds, pack of orders). Group Name Model Transfer Name. 75 Once you have provided the filtering criteria you are interested in and clicked the button, the application will display a list of transfers and packs: If you press an appropriate reference in the Order Type field, you will be able to see the order details. Once you are inside the details, a proper form (similar to New Transfer) with data provided by default will be opened. Form actions are identical to those on the New Transfer form. When you deal with a pack of transfers, a form analogous to the Create New Pack form (prior to sending a new pack, enter data in the Execution Date field) will be displayed. The button is used for modifying the model transfer parameters. Users may modify one model transfer at a time, marking proper checkboxes by the transfers to be modified. For each type of modified transfers the form makes it possible to perform the following operations: , , . Settlements The tab grants you access to a series of functions, for example: • SIMP – System of Identifying Mass Payments • cash services • letters of credit • warranties • instruction to activate funds 28. Direct debit - creditor Upon choosing the managing direct debit transactions. 76 function, the creditor is capable of 28.1. List of agreements – direct debit You should use this function if you want to find debtors. Write a fragment of the debtor’s name/last name and press 28.2. . New direct debit The function lets you make use of cashless bank settlements. Choose the New direct debit option in the side menu, if you wish to create a new order of payment. In order to prepare a direct debit, choose Company Name in the combo field (in the Debtor’s Data section) – when working in a holding context – and the company’s account. The next step you will take is provide the Debtor's data. Just complete all the required fields. Name / Full name Address Account Number – after providing the appropriate number, the Bank Name field is filled out. It is possible to fill out the fields by means of choosing a debtor from the existing data base. Choose the debtor you want to tackle in the Short Name field. Alternatively, find your debtor, pressing the reference. A form allowing for debtor search will be displayed. Once you have provided it with data and pressed the button, the list of debtors will be displayed in accordance with the provided criteria. To display the debtor’s data on the form, choose the Debtor’s Name reference. 77 Another field you will have to fill out is Direct debit data: Execution date Amount Debtor’s NIP (tax identification number) Payment Identifier – enter it or choose one from the list. The identifiers will appear on a drop-down list, if a debtor has been chosen before by means of using the Short Debtor's Name or Find Debtor options. Should that be the case, at least one identifier should be assigned to the debtor. Payment Title Code – you may choose one of the drop-down list items: 01 – phone instalment, 02 – RTV subscription, 03 – rent, 04 - electricity, 05 – natural gas, 06 – water, 07 – insurance. Payment details A payment title may also be provided by pressing the reference which will cause the base containing available payment titles list to open. Once you have filled out all the fields, press the the base. reference in order to add the title to There are buttons on the screen which let you perform the following operations: – you may save the order so that it appears on the list of model orders, from which you will be able to use it any time you want. – you may save the order and have it appear on the intermediary screen from which you will be able to perform the following operations: – the new instruction will be saved. – the new instruction will be signed. – the new instruction will be signed and sent, provided that the approval schemes have been fulfilled. 28.3. New direct debit agreement request This is where you may validate a new inquiry for approving a payment order. The format looks analogous to the previous one. The only difference will be found in the last section where there is no Code of Payment Title field. Press for validation. 78 28.4. New direct debit agreement form This is where you may validate a new consent for approving a payment order. The format looks analogous to the previous one. Press validation. 28.5. for List of reports It is a system function letting you download and review reports concerning the performed and rejected direct debit transactions. You have the possibility to find generated reports, using the filtering criteria available in the form. If you click the to the provided criterion. button, a list of reports will be displayed pursuant You may also collect your reports in an archive. To do that, please mark the appropriate checkboxes and press the Download Report button. Choosing the Report Name reference, you will be redirected to the Transactions Review form where you will be able to see all the transactions from the report. 28.6. List of transactions Apart from using the reports, you may look for direct debit transactions through filters available in the form. Press and all the direct debit transactions will be displayed. 79 Choose an appropriate reference and the screen with particular operations will show up. 29. Direct debit /GOBI - Debtor If you press the button in the side menu, you will get information on, for example, your list of consents and transactions. 29.1. List of agreements. direct debit/GOBI A List of Consents form will open automatically. In order to find particular consents, enter a fragment of the text which identifies the contracting party and choose the consent status (all / active / rejected), and then press . 29.2. Transaction Review Choosing the Transactions Review option, you gain access to information on the transactions registered on the basis of direct debit / GOBI. 80 The following fields must be filled out: • Account – choose your account from a drop-down menu. • Debtor’s Name – select a debtor’s name from the list of companies with which consents have been signed. • Transaction Status - the following options are available: all, executed, rejected, called off, pending execution, reserved. • Charge Date – select a scope of dates (from.....until....) or the last X days/weeks/months. You may also use advanced search methods. Press . You can define additional criteria in the Filtering Conditions field: debtor’s address, charge date, payment identifier, order amount, debtor’s name, debtor’s NIP (tax identification number), transaction status, transaction type. Press the button, if you want the list of transaction to be displayed. The found transactions will be presented as a list. Choosing the reference type will have all the details of transactions executed by the debtor be displayed. 81 30. GOBI - Creditor If you choose the option in the side menu, you will be granted access to the Direct Economic Charges. Therefore, you will be able to define new GOBI orders and view the reports and transactions. 30.1. New GOBI Order You may use a modern form of cashless settlements which lets you control the process of regulating your debtor’s liabilities. The user’s form appearance and processing occurs in an manner analogous to a PO. You may enter the transfer data manually or use glossary data which has been defined before: Short User’s Name, , . Another thing you may do is save data from the form by or means of using the references. Analogously to what you could do with regular transfers, the following buttons are in the form to let you perform certain operations: – you may save the order so that it appears on the list of model orders, from which you will be able to use it any time you want. – you may save the order and have it appear on the intermediary screen from which you will be able to perform the following operations: – the new instruction will be saved. – the new instruction will be signed. – the new instruction will be signed and sent, provided that the approval schemes have been fulfilled. 82 30.2. Reports List It is a system function letting you download and review reports concerning the performed and rejected transactions. You have the possibility to find generated reports, using the filtering criteria available in the form. If you click the button, a list of reports will be displayed pursuant to the provided criterion. 83 You may also collect your reports in an archive. To do that, please mark the appropriate checkboxes and press the Download Report button. Choosing the Report Name reference, you will be redirected to the Transactions Review form where you will be able to see all the transactions from the report. 30.3. Transactions Review Apart from using the reports, you may look for transactions through filters available in the form. Press and all the direct debit transactions will be displayed. Choose an appropriate reference and the screen with Operation Details will show up. 84 31. SIMP Pressing in the side menu grants you access to various functions related to the System of Identifying Mass Payments. 31.1. Transactions history A form allowing for SIMP transactions review will open automatically. Once you have provided the required data in the form fields, please press . Alternatively, use the option in which the following filtering criteria will become available: posting date, SIMP identifier, SIMP code, amount, file name, payer’s name, payment details. 31.2. SIMP Files List Using this form, you may generate sets of SIMP files for a given period (from…, until…) or for the last X days/weeks/months. 85 31.3. Payers List Using this form, you may review your debtors within the SIMP framework. Please, . Alternatively, use the complete the field fields and press option in which the following filtering criteria will become available: additional payer’s identifier, SIMP identifier, SIMP code, payer’s name. You may also add a new payer. All you need to do is press . A new form, into which you should enter the new payer's data, will be opened. Then, press the button. 33. Cash Management The option will make it possible for you to handle cash on your accounts. You will have access to the following functions: • List of payment locations • List of withdrawal locations • New location • List of postings • Additional payment • Additional withdrawal • Payment/Withdrawal call-off • Difference protocols • Withdrawal difference confirmation protocol • Cash withdrawal in a branch (SWE) 86 33.1 List of Payment Locations The format will make it possible for you to review the list of payment locations as part of cash services. The format is broken down into sections containing particular pieces of information. – displays all the accounts which were previously defined as payment accounts. – contains data of the bank’s company coordinator. – information on the coordinators defined by the Company. On the screen, there will be the button pressing which will cause the Company’s Coordinator section to be activated in an editable mode. Once you have completed/modified the required fields in order for the changes to be validated, press . Press the button, if you want to cancel the introduced changes. – tabular list of defined payment locations. 87 33.2 List of withdrawal locations The format will make it possible for you to review the list of withdrawal locations as part of cash services. The format is broken down into sections containing particular pieces of information. – displays all the accounts which were previously defined as withdrawal accounts. – contains data of the bank’s company coordinator. – information on the coordinators defined by the Company. On the screen, there will be the button pressing which will cause the Company’s Coordinator section to be activated in an editable mode. Once you have completed/modified the required fields in order for the changes to be validated, press . Please, press introduced. , if you wish to cancel the changes you have – tabular list of defined withdrawal locations. 88 33.3. New location Choosing the New Location function in the side menu will open a page where you can apply for establishing a new payment/withdrawal location. To send the application, complete the required fields: Operation Type – the kind of operation for which a new location will be define; Payment Account Number; Customer’s Location Name Street and House No.; Town; Postal Code; Payment To – choose a place where the payment is going to be performer; there are two possibilities: Night Safe and Branch Cash Desk; Bank Branch – a list of branches in which the new location may be declared. Average Individual Payment Value Number of Payment Packages Payment Coined Money Participation Service Method – you have two options to choose from: Bank Escort / Delivery by Customer; Delivery Frequency – in order to establish the frequency, the first thing you should do is mark the day on which the payment/withdrawal will be delivered, then complete the hours. 89 Choosing the Other option, you may provide dates of payment/withdrawal delivery. In order to save the application, press , and you will be redirected to an intermediary screen from which the following operations will be performable: and form. . Pressing , you can go back to the Application The Application must be approved by the authorized persons and Bank in accordance with the acceptance scheme. The new location will appear on the Payment/Withdrawal list once the Application has been approved by the Bank. 33.4. Book-keeping list Use this level to review the list of payments or withdrawals from/to the company's account(s). To do that, complete the filtering conditions and press Once the filtering conditions have been filled out the tabular list of postings will be displayed on the screen: . 90 . button pressed, the Additionally, you may search the list by means of using the option. In order to do that, the following criteria must be specified: • Account - selection from a drop-down list, • Order Type - to be selected from: all, payments, withdrawals, open payments, closed payments, own payments, Cash Collection payments, closed withdrawals, cash withdrawals; • Data - scope of dates (from.....until....) or the last X days/weeks/months. • Filtering Conditions - to be selected from: posting date, currency date, bank entity, amount, account name, payment details, currency, payer/withdrawer. The condition created in this way must be confirmed, so choose the reference. The list of postings will be displayed upon pressing 33.5. . Additional payment On the ING BusinessOnLine form you may define data regarding the way you declare your additional cash payments. Please, provide all the required data as regards the cash payment order, setting up the delivery mode and amount. You may also define the numbers of denominations in which the payment is to be executed. – you may save the order and have it appear on the intermediary screen from which you will be able to perform the following operations: – save the application. – the new application will be signed and sent, provided that the approval schemes have been fulfilled. 91 33.6. Additional withdrawal On the ING BusinessOnLine form you may define data regarding the way you order your additional cash withdrawals. You handle the application the same way you do the one regarding the additional payment. 92 33.7. Payment/Withdrawal annulment You may call off regular payments and withdrawals in the form of an application. Once you have chosen the proper function, select the location from which a given payment/withdrawal is to be called off. Then, complete the fields: Order Type, Date, Additional Information. Press and you will be redirected to an intermediary screen from where you will be able to sign and send your application. 93 33.8. List of applications The form makes it possible for you to review the cash service applications you have submitted before. To find proper applications, you just complete the form fields. Location – choose a proper field from the drop-down menu; Address – the field is filled out automatically once the location has been selected; Date – completes the scope of application dates: From…- until…., possibility to choose dates in a calendar. The last x days/weeks/months; Application Type - to be selected from: Additional payment, Additional withdrawal, New location, Location modification, Location cancellation, Payment/Withdrawal call-off. Status – available statuses: entered, pending approval, rejected, approved, sent, pending execution, approved by the Bank. 94 If you press criterion. , you will see a list of applications in accordance with the provided Choosing the Application Type reference causes the Application Details to be shown. You will see details concordant with those introduced while the application was being defined. Plus information on the people who have created, signed or sent the application. Another button you can use is returning to the application search form. 33.9. , pressing which renders the possibility of Protocols of differences Once you have chosen the function, you may review the list of protocol differences defined by the Bank. The list displayed as default shows protocols defined within the last 14 (calendar) days. You may define the scope by means of choosing and completing individual fields. Account, Protocol introduction method – introduced by Bank / introduced by Customer, Date - scope of dates (from.....until....) or the last X days/weeks/months. Difference Amount - from…..to….. Currency – choose from PLN, USD, EUR. 95 If you press , the list of defined protocols for defined filters will be displayed. Pressing detailed criteria. , you may find protocols by means of using more In order to find proper protocols, the first thing you will need to do is define your search parameters. The list will make it possible for you to define several accounts, choosing the reference. You will also be able to declare dates, choosing the date scope and confirming your operation with the reference. Filtering Conditions - to be selected from: Difference Date, Difference Amount, Currency. Having chosen the condition and filled out the criteria, choose the reference. If you click the provided criterion. 33.10. button, a list of protocols will be displayed pursuant to the Withdrawal difference confirmation protocol The form may be used to report discrepancies between withdrawals and orders (shortages and surpluses). Please, complete the field fields and press 96 . 33.11. Cash withdrawal in a branch (SWE) After choosing the function from the side menu, you may define cash withdrawal in a selected branch. First, you need to fill out the order data, completing the form fields. Then, you have to provide the withdrawer’s data. In order to complete data, you may choose the contracting parties from the Short Contracting Party Name combo field. You may also find a contracting party in the reference. Of course, it is possible to complete the base, using the 97 required fields manually. Once the fields have been filled out and the reference pressed, you can save a given contracting party in the list of contracting parties. Finally, you will be asked to provide the amount and currency in the Withdrawal Details field. Press the button, if you want the withdrawal to be confirmed. You will be redirected to a non-editable confirmation screen from which it will be possible to undertake the following actions: – the withdrawal is saved. From now on it will be visible on the Order Review under the Entered status. – the withdrawal is signed. From now on it will be visible on the Order Review under the Pending Approval status. – the order is signed and sent. It will be visible in the history of transactions. 34. Funds Initiation The main menu level - makes it possible for users to define instructions regarding domestic and foreign transfers from reserved accounts (escrow), as well as from those under enforced debt execution. Orders need to be approved by a Bank employee once the documents have been verified. 34.1. Funds Initiation Instruction – Domestic Transfer The form looks the same as the one for standard domestic transfers. The function lets you perform a transfer instruction from the Customer’s account to another bank account in Poland in the PLN currency. Prior to validating a domestic transfer instruction the system will check whether the order is not a transfer to a tax office or ZUS (Social Insurance Institution) – based on the account number. If the abovementioned condition is not met, you will be duly informed that your transfer should be made form the Tax Transfer or ZUS Transfer forms respectively. The first thing you will have to do when performing a domestic transfer instruction is choose the account to be charged. Then, you will provide information concerning the Contracting Party. Finally, you will need to fill out the fields in the Transfer Data section, and then press the button. 98 On the screen there will be references to other forms, thanks to which you will be able to add data to a transfer form or send it from the transfer form to the data base. Examples of references: – lets you add a contracting party’s data from the contracting parties base. You will be redirected to the list of domestic contracting parties (compare: Tools/Data Bases/Domestic Contracting Parties List) where you should find a contracting party you are looking for. Once the contracting party has been selected (its name chosen), its data will be displayed automatically on the domestic transfer form. – lets you add a contracting party’s data to the contracting parties base. You will be redirected to the New Domestic Contracting Party form (compare: Tools/Data Bases/New Domestic Contractor). – lets you add a payment title from the base of payment titles (compare: Tools/Data Bases/Payment Titles List) where you should find a title you are looking for. Once the payment title has been selected (its name chosen), its data will be displayed automatically on the domestic transfer form. – lets you add a payment title to the base of payment titles. The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. 99 Once the data has been completed in the domestic transfer form, the transfer may be validated by pressing . A given transfer may also be saved as a model when you press the button. Once the button has been clicked, the intermediary screen with read-only data will appear. The intermediary screen contains the following buttons: , , . After pressing or the order signing component will be displayed. After pressing the new transfer instruction form with transfer data fulfilled by default will be displayed. As mentioned above, it is possible to create a model transfer from the order being executed. In order to do that, press the button. The next intermediary screen with read-only data will appear. The intermediary screen contains the following buttons: and , as well as a field for writing in the transfer model name and a reference with a list of groups to which the transfer may be assigned. 100 34.2. Funds Initiation Instruction – Foreign Transfer The form looks the same as the one for standard currency transfers. Currency transfers instructions are orders in which a currency other than PLN may function as an operating currency. They may be orders both to domestic bank accounts and foreign ones. Please, choose an account from the list in the Account Funds Transfer field in order to prepare a transfer. After that, you will be asked to provide information on the Recipient and Recipient’s Bank (possibly also on the intermediary Bank). The Recipient’s data may be entered manually, defining individual fields or selecting a predefined contracting party. To enter data of a predefined contracting party, use the Short Contracting Party’s Name tag field or the reference which will redirect you to the Currency Contracting Parties List (compare: Tools/Data Bases/Currency Contracting Parties List). You can also add a contracting party’s data to the data base. With that in mind, use the tag which will redirect you to the New Currency Contracting Party screen (compare: Tools/Data Bases/New Currency Contractor). 101 Finally, you will need to fill out the fields in the Transfer Data section. To make things easier for you, there are value fields to be selected: transfer currency, currency date, payment title code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference allowing for adding the provided payment title to the glossary - . The last step is for you to fill out the following sections: Costs and Commissions, Validation, Contact Person and Declaration. In order for the order to be executed, the field in the Declaration section needs to be marked. 102 The other items you will find on the page are the reference to the model transfers form and the reference to the data import form. Once all the fields in the transfer form have been defined, you may carry out one of the available foreign transfer activities: or . If you press the appear, providing button, the intermediary screen will you with the following options: , , , . Once the necessary documents have been verified, the instruction is performed by the Bank. If you press the button, the intermediary screen will appear, and , providing you with the following options: as well as a field for writing in the transfer model name and a reference with a list of groups to which the transfer may be assigned. 103 104 Deposits The tab makes it possible for users to view all the deposits kept by the Bank for a given customer. They can set up and call off deposits. 35. Deposit List The list features all the deposits owned by the customer (account holder). By default, all the displayed deposits have Active status. You may change the search options, choosing another status. The following statuses are available in the drop-down menu: • All • Active • Mature • Closed • Pending Closure • Active within last seven days (active now, gained maturity during the last week) You may also find deposits searching through the start-up and completion dates (maturity / closure). Please press once the criteria have been defined. The Deposit List is presented in a table: The total of all displayed deposits is presented at the bottom of the screen. If you choose a reference in the Name/Company column, the screen with deposit details will be displayed. You may return to the Deposit List, pressing . You may also cancel a deposit you have set up earlier in the ING BusinessOnLine system. Additionally, you may search the list by means of using the option. In order to define filtering conditions, first choose the card status (default – Active). Specify if you are interested in the Start-up Date or Completion Date in the Date section. Establish the date scope (from - to), providing dates or using the calendar option. The “to” date is optional. It will become required only after a proper checkbox has been marked. You may also choose the period of the last X days/weeks/months. Dates are added by means of choosing the reference. In the Filtering Conditions section you can define your filters, using standard logical conditions. You will need to define what fields will be taken into consideration. You will have the following options to choose from: • Start-up Date • Completion Date • Amount • Interest Rate Complete the condition, choose the reference, and the condition will be added to the filter. The predefined filter will be used for searching purposes upon pressing search window. 36. . Pressing will take you back to the standard New Deposit The ING BusinessOnLine system level makes it possible for users to set up new deposits. Once the site has been loaded, you can choose the account from which deposit funds will be collected. 106 Once an account has been selected, you will be redirected to a form for setting up deposits. The image below is an example: You can choose the period for which the deposit will be created (default option). Provide the number of days/weeks/months. It is also possible to choose directly the Deposit Maturity Date reference. Once you have provided the deposit amount, please press . If the parameters you have provided are not correct, a proper message will appear on the screen. If the form data is correct, you will be redirected to an intermediary screen from which it will be possible for you to sign and send your deposit set-up instruction. Pressing will take you back to the deposit set-up form without implementing any changes. Deposit approval takes place by means of using a one person acceptance scheme. In order to create deposit, press . Information on creating of deposit will be displayed. 107 37. Deposit Account History Using this function, you may view the history of your deposit account. In order to define filters, choose the deposit account and provide the date. Press the button, if you want to find and confirm your conditions. The history will be presented in the form of a tabular list containing transaction data on a given deposit account. 38. Deposit Account Statement Using this function, you may view statements regarding your deposit account. You will need to complete the filtering scope, choosing the account number, providing dates and writing statement numbers (non-mandatory option). If you press , you will see a list of statements in accordance with the provided search filters. Another reference you will see is clicked, the report generation window will open. . Once Selecting a proper reference in the Statement No. column will cause details of a given statement to be displayed. 108 The file. function saves the currently displayed statement into a PDF 109 Loans The tab makes it possible to view and manage credit accounts, as well as to submit instructions in regard to credit funds initiation. 39. Loans List The function will display automatically upon pressing customer’s loans. Please, complete the field fields and press . It lets you view the . You may also use the option. It will let you do your search in accordance with the following filtering conditions: agreement conclusion data, agreement end date, credit amount, interest rate, currency. 40. Loan Accounts It is a section where users may view credit accounts they own. The following criteria should be specified: Account Type – the All option is set as default. The search may be narrowed down to current or credit accounts. Account Status – the Active option is set as default. The following options are also available: Closed / All Credit Amount – please, provide the bottom and upper limit of the amount for which a list of accounts will be generated. Currency – to be selected from the following currencies: AUD, BGN, CAD, CHF, CZK, DKK, EUR, GBP, HUF, ISK, JPY, NOK, PLN, RON, RUB, SEK, SKK, TRY, USD, ZAR You may also use advanced search criteria. All you need to do is press . You will see a format where the following criteria should be specified: Date – provide scope of maturity dates - (from.....until....) or the last X days/weeks/months. Filtering Conditions - to be selected from: maturity date, amount, credit amount, account name, currency 41. Loan Application This is where you may submit an application for a product or service which can be purchased from the credit offer for Corporate Customers. Customers may add attachments to their applications in the form of local computer files. In order to do that, press the button and the bottom of the application page. Press 42. at to send your application. Funds Initiation Instruction – From Loan This is where customers may have their credit funds initiated. You will need to complete a special form, choosing, for example, the amount and account to which the credit funds should be transferred. Customers may add attachments to their applications in the form of local computer button and files. In order to do that, press the the bottom of the application page. Press 43. at to submit your instruction. Loan Repayment Schedule In order to view the loan repayment schedule, you should pick the loan you are interested in from the drop-down menu. User may apply for credit repayment. In order to do that, press the button, and then choose one of the available repayment type: 111 - planned repayment, - beyond the planned repayment – period shorten, - beyond the planned repayment – installment reduction, - total repayment. 44. Loan Account History In order to view the credit account history, you should pick the account you are interested in from the drop-down menu. Then, put in the account status and date (select from the scope of dates [from.....until....] or the last X days/weeks/months). You may also use the option. If you do, please define the account, posting date and filtering conditions (to be selected from: posting date, amount, operation title, currency). 112 45. Loan Account Statement The form provides you with access to credit account statements. The following criteria should be specified: Account Statement – use the account list to choose the account you want to take a statement from Account Status Statement Date / Statement No. – you should choose the scope of dates (from…until…) or give the period of the last X days/weeks/months or give a scope of numbers of the statements you want to see. Then press the button. option. If you do, please define the You may also use the account, statement date and filtering conditions (to be selected from: statement date, UNTIL statement date, FROM statement date, statement number, available balance, start-up balance). 113 Cards The tab contains a list of all the cards assigned to a given user, as well as information on applying for new ones. 46. List of Payment Cards Once you have selected a proper form from the menu, you will see a list of cards concordant with the default search criteria. In order to narrow the list down, you may use a filter available on the page (presented in the image). The following options are available in the combo fields: Card Type – debit, charge, prepaid Account Number – account number assigned to a card Card Status – inactive, active, closed, reserved, blocked. You may also use text fields. Full Name of the card user, company name or program name (exchangable prints) – text field for writing the whole text or its fragment. 4 last digits of the card number. Press the button, if you want the complete list to be displayed. NOTE! In order for the user to have access to Company cards, the Superuser must first add appropriate authorizations to the card group in the Users Management tab. Upon pressing the button, you can find a list of cards, taking into consideration the fields available in the card details. You are allowed to implement a filtering condition in regard to the following items: • Company name • Card name • Card number • Account number 114 • Card Type • Status • Card user Use the reference to add each filtering condition. Press want to find a card. The form containing the list of cards features the choosing which redirects you to a screen featuring the Groups List. , if you reference List of cards: Users may move a selected card to any group (they have authorizations for). In order to do that, they would need to mark a proper checkbox in the line describing the card, and choose any group in the combo field. Press the want your operation to be confirmed. button, if you You will be redirected to card details upon choosing an appropriate reference in the Card Type column. Once you are at the card details level, you can change card names displayed in the system. Write the new name in the Card Name section and confirm your action, choosing the reference. When the validity term expires it is possible to resign from renewal in the Card Renewal section. Once you have pressed the button, you will see a confirmation window. Press you want to reject them. if you want to save the changes. Press The button will be available only to cards whose status is Active. 115 if Use the button to have your card reserved. Depending on the card type, you will be redirected to an appropriate screen. Users are allowed to reserve cards whose statuses are Active and Inactive. In case of debit and prepaid cards, a warning window will be shown. The following reasons for card reservation are available to users: • Stolen card • Lost card • Lost PIN • Unreceived card/PIN Confirmation occurs upon pressing the button. If you send an instruction for the card to be reserved without marking the field for issuing a new card, your card will be closed in the card system. Press return to the screen with details. if you want to Use the Status section to activate your card, provided that its status is Inactive. Press Activate. Go from the card details level to the screens featuring card transaction records and card account statements. Press 47. if you want to return to the list of cards. Card operations history The ING BusinessOnLine system features a function allowing for the presentation of settled transactions made with a given debit card. The basic search filter has been presented in the image below. The card number is presented in the Card field, with an alias assigned to a given company. Transaction Type – available values: All transactions, ATM cash withdrawal, PIN change, Cashless transaction (including Cashback), ATM/Bank cash-desk cash withdrawal, Cash withdrawal in Bank, Cashless transaction, Corrective Entry Credit Voucher, Credit Voucher, 116 Cash transaction corrective entry, Cashless transaction corrective entry, ”Quasi Cash”, Account balance query. The Settlement/Execution Date section must also be completed. Depending on the chosen option, users may choose the scope of dates or the last X days/weeks/months. As for charge cards, you may use the option of card transactions for the current and previous settlement period. Press in order to confirm the filtering conditions. You can use advanced search options to find card transactions. First, you will need to declare the filtering conditions, choose a proper card in the Card field, use the Add Selected Account reference to confirm the condition you have provided. In the Date field, choose the Settlement Date or Execution Date option, and then use the reference to confirm your operation. The last section to complete: filtering conditions. Available options: Settlement date Execution date Amount Original amount Transaction venue Transaction type Currency Original currency Conditions are added by means of choosing the reference. If you press , the searching process will begin pursuant to the conditions you have provided. 48. Applications Using this function, you may define applications regarding your cards. Available applications: 117 The application process is broken down into two stages. In the first one, you must complete all the required fields, and press . You will see a summary window, and the system will ask you to confirm your application, pressing the , or button. Another button you can use is , pressing which renders the possibility of returning to the application form. 49. Card statement As for prepaid and charge cards, users have the possibility of generating card account statements. In order to find a proper statement, you need to choose the card for which the statement will be collected, and then specify the dates you are interested in. Once the card has been selected, the card owner’s full name will be displayed. Press and you will see a list of card statements. , Use the Statement No. reference to see all the card statement details which you will be able to save in the PDF format. Additionally, you may look for statements the list by means of using the option. After the card has been selected, you should declare your filtering conditions. The dates are confirmed by the Add Selected Date reference. Apart from that, the following filtering conditions are available to the user: • Statement date – date on which the statement was generated, 118 • ‘From’ statement date – the statement is generated for the period ‘from’ ‘to’. ‘From’ statement date = statement generation start-up, • ‘From’ statement date – the statement is generated for the period ‘from’ ‘to’. ‘To’ statement date = statement generation end, • Opening balance, • Closing balance. The filtering conditions created in this way must be confirmed, so choose the reference. Press to have the list of statements displayed in accordance with the provided criterion. 119 Communications The tab makes it possible for users to exchange information with the Bank, using electronic correspondence. 50. Correspondence Review The function will open automatically. Users have access to all the correspondence with the Bank, carried out by means of the ING BusinessOnLine system. To find information, the following criteria should be specified: Topic – complete the field with a title, topic or fragment of the message. Sender Addressee – put in the name of the sender or addressee. Date – select a scope of dates (from.....until....) or the last X days/weeks/months. Messages – choose your message from a drop-down menu: all (default), sent, received. When you press , you will see a list with all the messages you are interested in. Choose the right item to have the message contents displayed. 51. New Message The function allows for writing and sending a new message to the Bank. In order to do that, the following fields should be filled out: Group – use the drop-down menu to choose the message type out of: bank products, account information, technical assistance, contact request, complaints, other. Topic – write the topic of the message, clearly identifying the issue. Content – use the field to formulate the message to the Bank. Users may add attachments in the form of local computer files. In order to do that, press the page. Press button and at the bottom of the application to send your message to the Bank. 52. Valid Message The function makes it possible for users to write and send to the Bank valid messages, i.e. those which were sent based on the fulfilment of application acceptance schemes. Fill out the following fields: Group – use the drop-down menu to choose the message type out of: bank products, account information, technical assistance, contact request, complaints, other. Topic – write the topic of the message, clearly identifying the issue. Content – use the field to formulate the message to the Bank. Users may add attachments in the form of local computer files. In order to do that, press the button and page. Press 53. at the bottom of the application to send your message to the Bank. My Advisor The function lets you acquire information about your advisor. 121 Trade finance The tab makes it possible to deal with products created for financing trade: letters of credit, warranties, collection payment orders, discount product payment orders. 54. Letters of Credit The opens up automatically. 54.1 function - and as its integral part - Letters of Credit List The option makes it possible to review the existing letters of credit. To find information, the following criteria should be specified: Status – all, open, closed (choices from a drop-down menu). Amount – scope of amounts from….to…. . Currency – letter of credit currency (drop-down menu). Opening Date – select a scope of dates (from.....until....) or the last X days/weeks/months. , you will see a list with all the items (single letters of credit When you press or agreements) you are interested in. In order to see the letters of credit constituting an agreement, press by the agreement name. The name of a given letter of credit functions as a reference to its details. 122 to Press go back to the letters of credit list. Press to go to the amendment of documentary credit application. 54.2 Documentary credit application The option allows you to apply for a letter of credit to be opened. Press to attach files to your application. Press for validation. In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 54.3. Amendment of documentary credit application The option allows you to apply for a letter of credit to be changed. Press to attach files to your application. Press for validation. In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 123 54.4. Documentary Credit applications’ review The option makes it possible to review the applications for letters of credit. To find information, the following criteria should be specified: Application status – all, entered, pending approval, sent, pending execution, rejected, executed. 124 Date of submitting application – select a scope of dates (from.....until....) or the last X days/weeks/months. It is possible to use additional filtering criteria: Date type – expiry date or application submission date, beneficiary’s name, amount, no. of letter of credit. All you need to do is press . When you press , you will see a list with your applications for letters of credit. In order to get acquainted with the application details, choose the underlined reference in the Type of Letter of Credit field. The application will include information on the user who: - has drawn up the application - has signed the application - has sent the application Additionally, you may check the application status and the date it was changed. As for the applications with ENTERED or PENDING APPROVAL status, the form features appropriate buttons which will let you sign or send them. Another thing you can do is prepare an application, using data from the current application or save . 125 the application in the PDF format 55. Guarantees The section lets you order new guarantees, as well as change and view the existing ones. The option is activated automatically. 55.1 Guarantees list The option makes it possible to review the existing guarantees. To find information, the following criteria should be specified: Initial amount – scope from….to…., including the opening amount of the guarantees. Currency – guarantee currency (drop-down menu). Validity Date – select a scope of dates (from.....until....) or the last X days/weeks/months. When you press , you will see a list with all the items (single guarantees or agreements) you are interested in. In order to see the guarantees constituting an agreement, press by the agreement name. The name of a given guarantee functions as a reference to its details. Press 55.2. to go back to list of guarantees. Guarantee application The option allows you to apply for a warranty. Press to attach files to for validation. In order for the application to be your application. Press sent, you must first sign it in accordance with the binding acceptance schemes. 126 55.3. Guarantee amendment application The option allows you to apply for a warranty change. Press to attach files to your application. Press for validation. In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 127 55.4. Applications review The option makes it possible to review the guarantee applications. To find information, the following criteria should be specified: Application type – all, guarantee issuance application, warranty change application, guarantee line issuance application. Application status – all, entered, pending approval, sent, pending execution, rejected, executed. Date of submitting application – select a scope of dates (from.....until....) or the last X days/weeks/months. 128 It is possible to use additional filtering criteria: beneficiary’s name, amount, guarantee number. All you need to do is press When you press . , you will see a list with your guarantee applications. In order to get acquainted with the application details, choose the underlined reference in the Type field. The application will include information on the user who: - has drawn up the application - has signed the application - has sent the application Additionally, you may check the application status and the date it was changed. As for the applications with ENTERED or PENDING APPROVAL status, the form features appropriate buttons which will let you sign or send them. Another thing you can do is prepare an application, using data from the current application or save . 129 the application in the PDF format 56. Documentary collection cover application makes it possible to prepare collection payment orders. The Press for validation. In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 57. Discount Products The section lets you draw up applications for buying back individual invoices and file invoices. The automatically. 57.1. Application For Single Invoice Buyback The option allows you to apply for buying back a single invoice. 130 option will open Press for validation. In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 57.2. The option Application for File Invoices Buyback allows you to apply for buying back file invoices. In order to attach a file containing invoices, press . To confirm your application, press . In order for the application to be sent, you must first sign it in accordance with the binding acceptance schemes. 131 Financial Markets The tab makes it possible to deal with products created for financial markets: FX Trader, Information on economy and MiFID. 58. FX Trader The function opens up automatically. The user gains access to FX Spot transactions settled via the Customer accounts in different currencies which are made available in the System. The functionality enables accessing current FX rates. To conclude a foreign exchange transaction, the client needs first of all to specify the bank account from which the transfer will be made. Once the bank account in the “Transfer of funds from the account” field has been selected, the following fields will be automatically enabled: • Current account balance • Available balance The user now chooses the account to which the amount will be transferred. In order to get the current quote, the “Declaration” field needs to be checked and the button needs to be selected. The user will now be authorized by providing his/her password in the system. The current quote will be displayed and will be automatically refreshed. The rate will be highlighted in green if it is higher than the one previously displayed, or in red if it is lower. 132 Then the transaction amount and the payment title need to be entered. The amount needs to be entered in the base currency. Otherwise executing such a transaction will be impossible. The “Payment title” field may be filled out by entering a title or selecting an entry from the Payment title database by clicking button. Additionally, it is possible to save the entered payment title in the Payment title database by selecting the button. The next step is the selection of the button. Once the button has been selected, the quoting will stop for the specified period of time. The remaining time will be visible on screen. At the same time the transaction amount will be calculated in the non-base currency at the exchange rate booked by the user. During the time displayed on screen the user may select the button. Once the button has been selected, the order is sent for execution. The user is not authorized again. The details of the order will be displayed on screen. If the time displayed on screen is over and the user does not take any action, the quote starts to be refreshed once again. 133 59. Information on economy option presents commentaries on economy prepared by the The Bank. On the first screen you can read the most recent news. In order to review archived entries, select the button . The following criteria should be specified: Type of commentary – all, daily, weekly, monthly, other Publishing date – select a scope of dates (from...to…) or the last X days/weeks/months. Find text – enter a fragment of the message you are looking for Select the button and you will see search results presented in the list. Selecting a subject of commentary will display its contents. You can save a commentary to a PDF file by using the button details screen. 134 on the commentary 60. Information on MiFID option contains information related to the Markets in The Financial Instruments Directive, including the classification assigned to MiFID and other important documents and information. 135 Notifications Use the tab and specify the method you want to receive text messages concerning events occurring on your account. 61. Notification Settings The function will open automatically. You may put in phone numbers to which the text messages will be sent. All you need to do is press . A new form will open up. The Phone List field contains a drop-down list of phone numbers which have been introduced to the system so far. Having selected a specific number, you may remove it from the system, pressing . New phone numbers may be entered into the system, using the Phone Number field and confirming with the Press the . button if you want to return to the previous page. You may review the numbers you have entered in the Phone Number field. Below are four drop-down sections. Press the button, if you want to expand a given section. Press to roll a given section up. Once all the sections have been dropped down, you will see this: 136 Users may define the following notifications: ING BusinessOnLine system usage – text notifications if you are logged in to the ING BusinessOnLine system. Accounts – the first thing you should do is choose the account in regard to which the text notifications are to be sent. Then define the following criteria: Minimum amount of charging the account, in regard to which the text notification will be sent. Minimum amount of crediting the account, in regard to which the text notification will be sent. Time (from 7 am until 8 pm) at which the text notification will be sent. Transfers rejected - for these transfers ING BusinessOnLine system generate notification. This option is available for: domestic transfer, ZUS transfer, tax transfer, internal transfer, european transfer, currency transfer, direct debit, GOBI order, MT101 and Cash withdrawal in a branch (SWE). Messages – notification on a new message in PK. Applications – text notification or/and ING BusinessOnLine system notification concerning: application submission, approval or rejection. Press to confirm notification changes. 137 Applications 62. Applications Review Using the tab, you may view all the applications defined by yourself and other Company users. Once the tab has been selected, by default there will appear a list of applications handed in within the last two weeks. What you can see below is a search form. You may view all the ING BusinessOnLine applications in the Application Type field. Moreover, you can mark/select an application status. If you press a list of applications concordant with the provided criterion. , you will see There are two additional buttons on the screen: and . Once the application has been marked, you may reject it – the REJECTED status will then be assigned. If you sign and send your application, it will be approved and sent to the Bank (provided that the signatures put on the application fulfil the application acceptance schemes). After clicking the Application Type reference, you will be redirected to the application details. Then, you will be able to perform an action depending on the status: • Pending Approval, Executed – rejection, signing and sending of the application. • as for the other statuses, you will not be able to perform any action. Another button you can use is applications. 63. , pressing which will take you back to the list of New Application The form makes it possible to fill out an application form or have the form sent over to the Bank. Each application is signed with a key. The following applications are available: 138 139 The Other section contains applications for the registration changes which previously had to be drawn up on paper. They are subject to the same acceptance scheme as all the other applications. What you can see below are the particular applications from the Other section: Application for unblocking of the User / issuing certificate carrier 140 Application for defining / modifying User’s rights When you launch the application, existing user’s data are not visible. To pull the information about the current rights, select the user from the dropdown list and then click Add selected User. Then the selected user rights will be presented and can be modified. Loading rights for other user (by selecting it from the dropdown list and choosing Add selected User) clears matrix of rights for selected users. Selecting the user from the "Load User rights" loads the matrix of its rights, and (after the signing and sending the application) give these rights to users added in the "Selected Users". Modification of permissions for multiple users on a single application causes that all users will be given the same (defined in the application) scope of the rights. Previous rights will be removed. 141 142 Application for modifying acceptance schemes 143 Order of equipment Application for change of account for fees and commissions 144 Application for changing address data After application approval, system verify User’s authorizations to this kind of disposal. Verification based on data contained in Attorney for Fact’Right Form. Moreover, in case of selected applications below the disposal occur statement concerning with issue statements of will. Each application can be save as a draft by using the button. Saved request is possible to further editing in Applications review. Moreover, several minutes apart, the system automatically saves the completed application as a draft. In addition, automatic saving of entered data in the application is made when you log off the system or when changing work context At the time of transition to another place in the system, change the language or context of work before the earlier auto save draft appears following message: "The amendments have not been saved. " When you select "Cancel" the request is not saved and the user can navigate to the forms. 145