User`s Guide for the ING BusinessOnLine

Transcription

User`s Guide for the ING BusinessOnLine
User’s Guide for the
ING BusinessOnLine Application
Table of Contents
GLOSSARY................................................................................................................................................................. 5
SYSTEM REQUIREMENTS .................................................................................................................................... 6
NAVIGATION IN GENERAL .................................................................................................................................. 7
1 FORM ELEMENTS .................................................................................................................................................... 8
2 FORM PRINT-OUTS .................................................................................................................................................. 8
SYSTEM LOG IN....................................................................................................................................................... 9
USER’S WORK CONTEXTS ................................................................................................................................. 14
PORTAL.................................................................................................................................................................... 14
ADMINISTRATION ................................................................................................................................................ 15
3 MY SETTINGS ....................................................................................................................................................... 15
4 MY AUTHORIZATIONS .......................................................................................................................................... 15
5 ACCEPTANCE SCHEMES ........................................................................................................................................ 16
6 PHONE AND ADDRESS DATA .................................................................................................................................. 18
7 PASSWORD CHANGE ............................................................................................................................................. 19
8 USERS MANAGEMENT .......................................................................................................................................... 20
9 SYSTEM USAGE HISTORY ..................................................................................................................................... 21
10 COMPANY SETTINGS ....................................................................................................................................... 22
TOOLS....................................................................................................................................................................... 24
11 GROUPS MANAGEMENT .................................................................................................................................. 24
12 IMPORT/EXPORT ............................................................................................................................................. 25
12.1. IMPORT ........................................................................................................................................................... 25
12.1.1 IMPORT TEMPLATE CREATION ...................................................................................................................... 26
12.1.2. DATA IMPORT .............................................................................................................................................. 28
12.2. EXPORT .......................................................................................................................................................... 30
12.2.1. NEW EXPORT TEMPLATE ............................................................................................................................. 31
12.2.2. DATA EXPORT ............................................................................................................................................. 32
12.2.3. DEFINING FILTERS ....................................................................................................................................... 33
12.3. GENERATED FILES .......................................................................................................................................... 34
13 REPORTS ......................................................................................................................................................... 34
13.1 REPORT TEMPLATES ........................................................................................................................................ 34
13.2
REPORTS LIST ............................................................................................................................................ 35
13.3
REPORT TEMPLATES................................................................................................................................... 35
13.4
TEMPLATES LIST ........................................................................................................................................ 36
13.5
NEW REPORT.............................................................................................................................................. 36
14 DATA BASE .................................................................................................................................................... 37
ACCOUNTS .............................................................................................................................................................. 38
15
15.1
16
17
ACCOUNTS LIST.............................................................................................................................................. 38
ACCOUNT DETAILS ......................................................................................................................................... 38
HISTORY OF OPERATIONS ............................................................................................................................... 39
STATEMENTS .................................................................................................................................................. 42
ORDER MANAGEMENT ....................................................................................................................................... 45
18
19
ORDER REVIEW .............................................................................................................................................. 45
HISTORY OF ORDERS ...................................................................................................................................... 53
TRANSFERS............................................................................................................................................................. 56
20
21
22
23
24
DOMESTIC TRANSFER ..................................................................................................................................... 56
EUROPEAN TRANSFER .................................................................................................................................... 59
CURRENCY TRANSFER .................................................................................................................................... 61
INTERNAL TRANSFER ...................................................................................................................................... 67
ZUS (SOCIAL SECURITY INSTITUTION) TRANSFER ......................................................................................... 68
2
25 TAX TRANSFER ............................................................................................................................................... 71
26 STANDING ORDER .......................................................................................................................................... 73
26.1
LIST OF STANDING ORDERS........................................................................................................................ 73
26.2
NEW STANDING ORDER.............................................................................................................................. 74
27 MODEL TRANSFERS ........................................................................................................................................ 75
SETTLEMENTS....................................................................................................................................................... 76
28 DIRECT DEBIT - CREDITOR .............................................................................................................................. 76
29 LIST OF AGREEMENTS – DIRECT DEBIT ............................................................................................................ 77
30 NEW DIRECT DEBIT ......................................................................................................................................... 77
29.3
NEW DIRECT DEBIT AGREEMENT REQUEST ................................................................................................. 78
29.4
NEW DIRECT DEBIT AGREEMENT FORM....................................................................................................... 79
29.5
LIST OF REPORTS ........................................................................................................................................ 79
29.6. LIST OF TRANSACTIONS .............................................................................................................................. 79
30.
DIRECT DEBIT /GOBI - DEBTOR ................................................................................................................. 80
31.
LIST OF AGREEMENTS. DIRECT DEBIT/GOBI............................................................................................... 80
32.
TRANSACTION REVIEW .............................................................................................................................. 80
31.
GOBI - CREDITOR ...................................................................................................................................... 82
31.1
NEW GOBI ORDER .................................................................................................................................... 82
31.2. REPORTS LIST ............................................................................................................................................ 83
31.3. TRANSACTIONS REVIEW............................................................................................................................. 84
32.
SIMP.......................................................................................................................................................... 85
32.1. TRANSACTIONS HISTORY ............................................................................................................................ 85
32.2. SIMP FILES LIST ........................................................................................................................................ 85
32.3. PAYERS LIST .............................................................................................................................................. 86
33.
CASH MANAGEMENT ................................................................................................................................. 86
33.1. LIST OF PAYMENT LOCATIONS ................................................................................................................... 87
33.2. LIST OF WITHDRAWAL LOCATIONS ............................................................................................................. 88
33.3. NEW LOCATION .......................................................................................................................................... 89
33.4. BOOK-KEEPING LIST ................................................................................................................................... 90
33.5. ADDITIONAL PAYMENT .............................................................................................................................. 91
33.6. ADDITIONAL WITHDRAWAL........................................................................................................................ 92
34.
PAYMENT/WITHDRAWAL ANNULMENT ...................................................................................................... 93
33.8. LIST OF APPLICATIONS ............................................................................................................................... 94
33.9. PROTOCOLS OF DIFFERENCES ..................................................................................................................... 95
33.10.
WITHDRAWAL DIFFERENCE CONFIRMATION PROTOCOL ......................................................................... 96
33.11.
CASH WITHDRAWAL IN A BRANCH (SWE) ............................................................................................. 97
34.
FUNDS INITIATION ...................................................................................................................................... 98
34.1. FUNDS INITIATION INSTRUCTION – DOMESTIC TRANSFER.......................................................................... 98
34.2. FUNDS INITIATION INSTRUCTION – FOREIGN TRANSFER .......................................................................... 101
DEPOSITS............................................................................................................................................................... 105
35.
36.
37.
38.
DEPOSIT LIST ........................................................................................................................................... 105
NEW DEPOSIT ........................................................................................................................................... 106
DEPOSIT ACCOUNT HISTORY ................................................................................................................... 108
DEPOSIT ACCOUNT STATEMENT .............................................................................................................. 108
LOANS..................................................................................................................................................................... 110
39.
40.
41.
42.
43.
44.
45.
LOANS LIST .............................................................................................................................................. 110
LOAN ACCOUNTS ..................................................................................................................................... 110
LOAN APPLICATION ................................................................................................................................. 111
FUNDS INITIATION INSTRUCTION – FROM LOAN ...................................................................................... 111
LOAN REPAYMENT SCHEDULE ................................................................................................................. 111
LOAN ACCOUNT HISTORY ........................................................................................................................ 112
LOAN ACCOUNT STATEMENT ................................................................................................................... 113
CARDS..................................................................................................................................................................... 114
46.
47.
48.
LIST OF PAYMENT CARDS ........................................................................................................................ 114
CARD OPERATIONS HISTORY .................................................................................................................... 116
APPLICATIONS .......................................................................................................................................... 117
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49.
CARD STATEMENT .................................................................................................................................... 118
COMMUNICATIONS............................................................................................................................................ 120
50.
51.
52.
53.
CORRESPONDENCE REVIEW ..................................................................................................................... 120
NEW MESSAGE ......................................................................................................................................... 120
VALID MESSAGE ...................................................................................................................................... 121
MY ADVISOR............................................................................................................................................ 121
TRADE FINANCE ................................................................................................................................................. 122
54.
54.1.
54.2.
54.3.
54.4.
55.
55.1.
55.2.
55.3.
55.4.
56.
57.
57.1.
57.2.
LETTERS OF CREDIT ................................................................................................................................. 122
LETTERS OF CREDIT LIST ......................................................................................................................... 122
DOCUMENTARY CREDIT APPLICATION ...................................................................................................... 123
AMENDMENT OF DOCUMENTARY CREDIT APPLICATION ........................................................................... 123
DOCUMENTARY CREDIT APPLICATIONS’ REVIEW ..................................................................................... 124
GUARANTEES ........................................................................................................................................... 126
GUARANTEES LIST .................................................................................................................................... 126
GUARANTEE APPLICATION ....................................................................................................................... 126
GUARANTEE AMENDMENT APPLICATION .................................................................................................. 127
APPLICATIONS REVIEW............................................................................................................................. 128
DOCUMENTARY COLLECTION COVER APPLICATION .................................................................................. 130
DISCOUNT PRODUCTS .............................................................................................................................. 130
APPLICATION FOR SINGLE INVOICE BUYBACK ......................................................................................... 130
APPLICATION FOR FILE INVOICES BUYBACK ............................................................................................ 131
FINANCIAL MARKETS....................................................................................................................................... 132
58.
59.
60.
FX TRADER .............................................................................................................................................. 132
INFORMATION ON ECONOMY .................................................................................................................... 134
INFORMATION ON MIFID ......................................................................................................................... 135
NOTIFICATIONS .................................................................................................................................................. 136
61.
NOTIFICATION SETTINGS .......................................................................................................................... 136
APPLICATIONS .................................................................................................................................................... 138
62.
63.
APPLICATIONS REVIEW ............................................................................................................................ 138
NEW APPLICATION ................................................................................................................................... 138
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Glossary
Acceptance Scheme – a set of rules, authorizations and limits established by a
Consultant in connection with making transfers and submitting motions by a system
user.
Activation Packet – a machine made envelope containing an activation login and
password making it possible for the user to generate a certificate. The packet
issuance is registered in the system.
Authorization method – one of the two methods available in the system:
-
using a certificate stored on the cryptographic carrier (eToken or card)
-
using login, password and SMS codes
Company context – if you work in a context, you undertake specific actions in relation
to a given company (work in the company context). Working in the context of a given
company, the user has access only to the accounts belonging to that company (even if
the user is authorized to access multiple company accounts).
IBAN – English acronym standing for: International Bank Account Number. It is an
extension of the basic bank account number (BBAN), used all over the world in
international transactions for unambiguous identification of a Customer’s account.
Import – a system function allowing the user to bring up file data from the set or
defined formats (for example it is possible to bring up a group of transfers from one file
instead of writing them manually).
Key (PKCS) – in cryptography it is a code to cipher, sign or decipher coded data.
Cipher communication takes place by means of two keys: a public key and a private
one which is secret and known only to an authorized person (placed either on a
cryptographic card or another key carrier). The key may be used to sign instructions.
Login - a unique user’s identifier, which is used for logging to the system with the
login-and-password method.
Password – alphanumeric string, defined by the user, which is used for logging to the
system and (only when certificate method is used) to authorize orders.
PDF Format – commonly known and used document format. A PDF file viewing
program may be downloaded from: http://www.adobe.com/products/acrobat/.
SMS code – one-time authorization code, sent by the system to the mobile phone
number assigned to the user. Entering this code in the system authenticates the user
during logon or authorizes order.
SSL 3.0 – a safe and confidential Internet data exchange protocol. The data sent over
the Internet are ciphered so that no third party is able to decipher it. It is the most
popular and most effective ciphering method used in banking and Internet trade.
Super-user - a user possessing additional rights to manage the ING BusinessOnLine
system users. The Super-user is entitled to grant and take away authorizations from
other users, as well as to grant authorizations to a group of cards. He can view other
users’ histories of events.
ZIP Format – commonly known and used file compression format. Compressed files
are used in order to save time during data transmission.
System Requirements
In order to use the ING BusinessOnLine, your computer should meet following
specifications:
•
Internet browser: Internet Explorer (minimum 5.5 SP2), Mozilla Firefox
(minimum 1.5),
•
PC, Pentium II 200 MHz or faster,
•
Operating system: Windows XP/Vista/7, Linux,
•
Internet connection, bandwith 256 Kb/s or faster,
•
Screen resolution 1024x768 or higher.
Additionally, if the certification method is used, you should have also:
•
Active USB port,
•
ActiveX scripting enabled.
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Navigation In General
The screen is divided into the following parts:
A – Headline
B – Navigation Bar and Work Context
C – Main Navigation Menu
D – Side Menu
E – Working Area
A. The Headline contains Bank’s logo and the application name.
B. Navigation Bar and Work Context.
The following references will be found in the Navigation part:
•
Portal – displays a start-up screen containing data on application usage,
•
Administration – refers a user to the Administration module,
•
Tools – refers a user to the Tools module,
•
Help – refers a user to the Help module,
•
Polski / English – language versions of the application.
The following data will be found in the Work Context part:
•
Information on the logged-in user (full name);
•
Company / Holding name in the context used by the user at a given moment.
If the user has been assigned to a few companies, it will be possible for him to
change the work context (drop-down menu);
•
Information about time left to expiration of session;
•
Information about signature component version (only for certificate method);
•
link.
C. Main Navigation Menu
The main menu features several tabs (such as: Accounts, Instructions Management,
Transfers). If you choose any tab in the main menu, a side menu - referring to a given
tab and user authorizations in the system - will be displayed. Underneath the company
and logged-in user’s data there is information on the installed component version and
the session timer.
D. Side Menu
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Once you have selected any option in this menu, the working area form will open up.
The list of tabs and forms will be dependent on the transaction system user’s
authorizations.
E. Working Area
An area with displayed forms by means of which you are going to perform all the
operations in the Internet system.
1.
Form Elements
The following elements may be included in the forms:
Drop-down Menu – a list of elements from which you may choose one option:
Checkbox – a form element allowing you to choose several options at the same time.
Radio Button – a form element allowing you to mark only one option.
Editable Field – lets you put in any value composed of alphanumeric and special
characters. Depending on the used form, this field may take up values in accordance
with the defined permissible characters (for example: payment details for domestic
and foreign transfers):
2.
Form Print-outs
The forms will be printed out upon clicking the
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icon.
System Log In
In order to log on to the system, go to www.ingbank.pl/ing-businessonline. Find
correct authorization method in Quick links section.
Certificate method
In case of the certificate method, select Log In – eToken/card in Quick links section.
You will be informed that the content you are going to access calls for a certificate.
9
Once you have chosen the certificate and provided the correct password, you will be
sent over to the login site and asked to confirm the operation by selecting the
button and writing a password to the key carrier.
10
Login-and-password method
In case of the login-and-password method, select Log In – login and password in
Quick links section. You will see a box, where you should enter your login.
Then enter given characters of your password in the correct fields (password is
masked)
Once the correct password is entered, you may be asked to enter authorization code
sent by SMS.
Once the correct SMS code is entered, you will be logged into the system.
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FIRST LOGIN
The first system login screen becomes available upon choosing the link found on the
ING Bank official web site. The way of the first logon depends on the method chosen
by the User.
Certificate method
In order to activate access during the first logon, the user should possess Starting
Login and Starting Password, both of which will be sent to the user in two separate
envelopes.
•
The user puts the clean (empty) eToken/card to the USB port/reader.
• Upon choosing the link Generation of certificate available at the
http://www.ingbank.pl/en-ing-businessonline site, the first logon screen will be
displayed.
• The user should put in the Starting Login and Starting Password, received in
the Starter Pack.
Once the inserted login and password have been validated (clicking the “Log In”
button), a screen will show up and you will be asked to come up with eToken/card
password (PIN code) in order for your eToken/card to be activated.
Once the eToken/card password (PIN code) has been confirmed, a certificate
generation form will be opened so that the certificate/key is saved on the eToken/card.
Having finished the certificate generation process, you will need to log out and get in
touch with the Contact Centre (801 242 242 or 32 357 00 24) in order to activate the
certificate.
Login-and-password method
If you use login-and-password method, please select the link Log In – login and
password in the Quick links section. In order to sign up for the first time, you should
know your login (User’s ID) and possess a starting password (One-time Activation
Code). It can be delivered to your e-mail address or to mailing address by courier.
During the initial logon you have to authorize (sign) logon operation with a code
received via SMS and to define your personal password.
Once you have selected above-mentioned link, a box will appear, where you should
enter your login.
12
Next, enter the starting password (One-time Activation Code). It can be entered
manually or using the onscreen keyboard.
The next step is to enter the SMS code, which will be delivered to your mobile phone
number. It can be entered manually or using the onscreen keyboard.
Once you have entered correct SMS code, you should define your personal password.
13
Once you have entered a password of appropriate strength (at least one uppercase
and one lowercase letter, one digit or special character), you will be logged into the
system.
User’s Work Contexts
When you work in our Internet system, you perform your operations in a context, i.e.
you get things done in the context of a company or holding to which you have been
assigned. We define a holding as a group of companies related by various relations.
Working in the context of a given company, the only products you will be able to see,
for instance: accounts, credit cards, loans, etc., will be those belonging to that
company, even though you may have been authorized to use accounts of other
companies. Should you be willing to perform operations on the accounts/products of
another company you are authorized to deal with, you will need to change the work
context.
When a user is authorized to work in the context of at least two companies making up
a holding, he may choose to work in the holding context. In particular, it refers to being
granted access to all the accounts of companies constituting the holding (in regard to
which the user has been authorized) without having to change the work context into
one of a specific company.
The work context may be changed by means of a drop-down menu located on the
information bar.
Portal
Portal is a tab displayed on the screen once you have successfully logged in to the
application. The portal’s screen may be displayed any time by clicking the
reference located in the upper menu.
The portal screen features information regarding the instructions.
If you choose the “Show” reference, you will be sent over to the appropriate screen.
14
Another reference to be found on the portal screen will take you to the login password
change screen. You will also see information regarding the last successful login.
The portal screen features also a currency rate table. Clicking the
will cause the screen with all the current currency rates to open.
button
Another button you will see is the
. Once clicked, the
window with the aggregated list of accounts will open.
All the user’s accounts – both current and deposit, as well as credit accounts – will be
available on the list.
Administration
The tab contains functions letting you manage the work of the system. The activities
you may undertake here are supposed to facilitate your work and control the system.
3.
My Settings
This function allows you to define the way in which data on all the application lists is to
be presented, and – provided you have been granted access to several companies –
to set up a default context which will be displayed upon logging in (see also Chapter 9
– User’s Work Contexts).
It is also possible to define a user’s default account out of all the accounts he has
been granted access to. The selected account will be shown as the basic one in the
following menus: Accounts, Instructions Management, Transfers.
List display methods refer to: sorting in tables (transactions are shown in a descending
or ascending order) and the number of records in tables.
Aby zatwierdzić wprowadzone zmiany, należy wybrać przycisk
4.
.
My Authorizations
It is a form presenting the authorizations of a logged-in user and the activities he may
perform using available applications.
15
Account Authorizations:
Writing – the user has been authorized to fill out instruction forms, modify and delete
them.
Signing – the user has been authorized to accept instructions (within the framework of
the defined company acceptance schemes).
Sending – the user has been authorized to send instructions to the Bank’s central
system.
The section will include all the accounts to which the user possesses any of the
abovementioned authorizations.
Function Authorizations:
The section will include activities (grouped into specific modules) a user has been
granted access to.
5.
Acceptance Schemes
Acceptance Scheme – allows for defining authorizations related to making transfers
and submitting motions by system users.
The form will present the following areas: a list of acceptance groups along with the
users (the groups are named with alphabet letters), the accounts a given scheme
refers to, and a list a acceptance schemes, i.e. rules pursuant to which the specific
actions may be carried out.
16
Account schemes are grouped into blocks. Each block contains a list of accounts it
refers to, as well as its assigned schemes.
Apart from the fields such as: scheme name, scheme structure, scheme validity date
and currency, each account scheme includes the fields which define particular limits.
Limits for internal instructions (inside the company), group instructions (inside the
holding) and external instructions are defined separately.
The limits are defined in accordance with one-off operations (J), aggregated daily
operations (D), weekly operations (T) and monthly operations (M). If the limit in a
given field has not been established, the “No Limit” (Bez limitu) message will be
displayed.
The scheme participating in signing an instruction to a given account gets always
updated and calculated.
The used limit may also be seen on a selected account by means of choosing the
reference.
It is also possible to look at the schemes related to sending application forms. The
mechanism here is analogous to the one in account schemes. The scheme is defined
for the whole group of applications and no limits are set up.
PRINCIPLES OF CONSTRUCTING ACCEPTANCE SCHEMES
Each scheme defines the number and groups of people who have to sign the
instruction so that it gets accepted. The principles of creating acceptance schemes
have been shown in the example below:
There are three user groups – A, B and C. The following scheme definitions are
possible:
1. A – the instruction must be signed by ONE person from group A.
2. A 2B – the instruction must be signed by ONE person from group A and TWO
people from group B.
2[AB] – the instruction must be signed by TWO people from groups A and B, so one
of the three signature situations may occur:
17
one person form A and one from B,
two people from A,
two people from B.
NOTE!
If a few schemes are added to an account block, they should be treated as
alternatives, i.e. it is enough for one scheme to be fulfilled in order for the instruction to
be accepted.
Users can directly test the defined acceptance schemes. That is what the
button is usually used for.
If you want to test whether a given order will receive a full set of signatures, you
should select an account, write the amount in an appropriate currency and choose the
instruction type. Then, you should mark the persons who have signed a given
instruction.
If you click the
button, an appropriate message - answering the question
whether an instruction defined in this way may be accepted - will be displayed.
6.
Phone and address data
The form makes it possible for the users to view their own personal data, change their
phone numbers and e-mail addresses and send motions regarding changing their
correspondence addresses.
18
If you want to change a phone number or an e-mail address, put in new data in the
edit fields and click
.
If you want to apply for changing your correspondence address, please choose the
reference. The data change form will open up and you will be
able first to insert new data and then to send them to the right addressee by pushing
the
button. The operation will be complete once the
signature component – by means of which you can authorize your activity - is opened.
7.
Password Change
Using the form, you may change the password (to the certificate carrier or to the
authorization method based on login, password and SMS codes). After you have
selected the
insert changes will be displayed.
button in the side menu, a form where you may
The operation is carried out by entering the previous password and providing and
confirming the new one. Once the data has been put in, you choose the
button.
In case of the certificate method the password should have no less than 8 and no
more than 16 characters and it has to contain at least one uppercase letter, one
19
lowercase letter and one number. All Polish letters are allowed (including those with
diacritical marks).
In case of the login-and-password method the password should have no less than 10
and no more than 32 characters and it has to contain at least three of the following
types of characters: uppercase letters, lowercase letters, numbers, special characters
(e.g. #%^&@). All Polish letters are allowed (including those with diacritical marks).
8.
Users Management
This function allows for changing the authorizations granted by the Bank. The only
user permitted to alter the authorizations is the Superuser. The Superuser may only
limit the authorizations of other users within the framework of authorizations granted to
him by the Consultant. The Superuser may also give back the authorizations which
were first taken away from a user.
Authorizations are changed by deleting/adding marks by the particular authorizations.
Once a given user has been selected from a drop-down menu, his authorizations must
be defined and scopes established in the particular sections.
What you need to do in the section containing available accounts is choose the proper
account and an activity a given user will be able to perform (Review – determines the
other activities, Entering, Signing, Sending).
Below is a section with system functions (roles).
If a given tag has been marked it means that a given user is authorized to use the
selected function.
The last step in the process is clicking the
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.
A fragment of the system functions (roles) – in this case a user has access to the
Transfer forms: domestic, tax and ZUS (Social Insurance Institution).
The last section contains the
9.
and
buttons.
System Usage History
This function will let you track events in the system. A user may specify the search
criteria in order to find the event(s) he is interested in.
The “System Usage History” screen contains a filter which will allow you to choose the
criteria related to: event types, an account from which a given operation was carried
out, a user who performed the operations, the period you want to analyze.
•
The event type should be specified in the “Show Events” field. The list will contain all
the events related to changing or saving data within the area of:
• Adding/Modifying a group,
• Adding/Modifying a contracting party,
• File import,
• Deposits,
• Order modification (including cancellations),
• Modification of standing orders,
• Failed login using a start-up packet,
• Signing/sending list instructions,
• Copying instructions,
• Creating new/Modifying export templates,
• Creating new/Modifying import templates,
• Creating new/Modifying report templates,
• Deleting model transfers,
• Deleting instructions,
• New certificate generation,
• Logging out of the system,
• Sending messages through the communications platform,
• Logging in to the system,
21
•
•
•
•
•
•
Saving/modifying model transfers,
Change of authorizations performed by the Superuser,
User’s profile changes,
Submitting new motions and instructions,
Submitting an order,
Submitting a standing order.
As for the names of the company within the framework of which the history is
supposed to be presented (in case of a holding), the “all” value will be preset as
default.
We can also narrow the events down to a specific number of the account the events
are related to.
When you look for events, you can take the user into consideration. The “all” value will
be preset as default.
Definitions of periods – we may choose: the scope of dated (from.....until....) or the last
X days/weeks/months.
Once the
button has been clicked, you will see a list of operations
performed by a given user, consisting of the following columns:
• Event date (and its hour),
• Description – a glossary list of event descriptions.
• Event type – informing you whether the actions related to the event have been
successful or unsuccessful.
10. Company Settings
This function will let you change the settings in regard to the company alias and
straight pack parameters. They refer to all the company users. The change may be
implemented either by a superuser or a person authorized to alter the individual
company parameters.
Alias is a short name under which the company is visible in the service.
If you want to change it, write a new name for a selected company in the "Alias" field,
button.
and click the
22
Straights packs are particular packs signed in their entirety. It is possible to decide
whether the orders making up a straight pack should be entered into the books in the
sequence of pack orders or without paying attention to such a sequence. If the
sequence is to be maintained by default, you will need to mark an appropriate
checkbox. If necessary, each time a straight pack is imported you may choose a
different way of keeping the books (other than default).
23
Tools
The tab contains a set of functions which support the other modules and render it
possible to exchange information with external sources.
11. Groups Management
Groups Management lets you view, add and delete groups. One general category is
assigned to each group type, but users may create their own groups. Groups
Management lets you view, add and delete new groups. If you click the
button, you will see a form with group search criteria.
You will be able to do your searching for the following fields:
• Group Type – accounts group, cards group, currency contracting parties
group, domestic contracting parties group, model transfers group, SWE
contracting parties group; The “All” value will serve as a preset default.
• Name Fragment – an editable field allowing you to search through group
names.
Upon clicking the
button, you will see a list with data grouped in the
following columns: Group Name, Company, Group Type
In order to see the details of a selected group you will need to choose a proper
reference in the “Group Name” column. The “Group Details” form renders the
possibility of changing the group name, viewing and modifying the products list within
a group, and deleting the group.
•
If you want to change a name, please write a new one in the “Group Name”
field, and then click the
button.
•
If you want to see the group products, click the underlined number in the
“Number of Products in Group” field.
•
In order to remove a group choose the
24
button.
You may add a new group from the Groups List form in which you will need to push
the
button. Defining a new group is based on providing it with a
name and assigning it with a Group Type. You will complete this operation clicking the
button.
12. Import/Export
These functions make it possible to exchange information with external sources.
12.1. Import
Import lets you provide the system with the information coming from files referring to
the following functionalities:
cash payment order beneficiaries
GOBI debtors
payment order debtors
domestic instruction to activate funds
foreign instruction to activate funds
GOBI
domestic contracting parties
foreign contracting parties
SIMP payers
payment order
European transfer
domestic transfer
MT101 transfer
US transfer
currency transfer
ZUS (Social Security Institution) transfer
branch cash payment order
25
Sample form:
In order to import data to the system you will have to use a form specifying the type of
collected data. The import templates form will open upon clicking the
button in the side menu. Users are allowed to modify and delete
templates (apart from those predefined by the Bank).
12.1.1 Import Template Creation
When you are working on the screen with the templates list you may use the
button which opens the form for defining new Import templates.
Please, choose the template type first.
The form for defining new templates will roll down (domestic contracting parties in this
particular case).
The first section specifies the way in which data should be saved – you will have to
name the template and define the data format.
26
In the subsequent sections users may define import file structures. The fields known
from the import form, which are always required in the generated file, will be found on
the right. The left column contains fields from the contracting parties’ form. They need
to be marked if they are supposed to be required in the file structure. In order to
validate it choose the
removed from the file
structure
if
button. The fields added earlier may be
you mark them and then click the
button.
Other buttons available to the user:
,
– make it possible to sequence the fields in the
structure.
,
– make it possible to reduce or copy a marked field
(they are available only for the fields whose number exceeds one in the basic
“Contracting Parties” form.
If you want to save a template, choose the
shown on the templates list.
27
button. The saved template will be
12.1.2. Data Import
Please, choose the
data import window will then be opened.
The
reference to import data from a file. The
button will open a standard Windows window for searching files. Once
you have selected the file you want to import, click
.
A new form opens up now – it is a result of the import operation whose headline
section includes information regarding the imported file in which the import to pack
function has been marked.
In the lower part of the form, the user may access information related to imported
data. This is where the imported file’s validity is checked. The user receives
information on which fields have been filled out incorrectly in the file.
If you click the
erroneous lines form the imported file.
28
button, you will be able to export
If orders of one type are imported from one account, it is possible to choose the
“Straight Pack Import” option. This option is possible for import files, which include
only correct records. This option will be signed in its entirety, which greatly reduces
the action time. It is possible to decide whether the orders making up a straight pack
should be entered into the books in the sequence of pack orders or without paying
attention to such a sequence. Each time an order is imported, a user may choose the
desired bookkeeping method. The same may be done on the pack details. The default
solution will depend on choosing the appropriate option in the Company Settings in
the Administration module.
In order to execute salary payments from the special salary account you need to mark
the “Salary Pack Import” option.
If a company’s relations between its salary account and feeding (current) account
have been defined, it is possible to choose the “Execute Feeding Transaction” option.
Therefore, it will be possible to feed the salary account from the related current
account with the summary pack amount in an automatic manner. Only users
possessing the “Salary Transaction” authorizations are allowed to make use of the full
functionality. If a salary pack is to be created, the following conditions need to be
fulfilled at the same time:
- the charged (salary) account number is common to all the orders in the pack
- all the orders in the pack should be executed on the same date (currency date)
- all the orders in the pack should be denominated in the same currency
- the salary and feeding accounts must be held in the same currency.
The way a format for a properly imported file should look like is presented in the
following image:
29
In order to complete the import process, the
button must be pressed.
The imported order (pack) can be seen on the “View Orders” form for orders with the
“entered” status.
Note! Due to efficiency reasons, we suggest you import not more than 2000 records
(packed or individual orders).
12.2. Export
The data export function lets you generate files containing data concordant with the
export template data. You may choose a ready-made export template or define a new
one. Then, you will need to define an export filter or choose the simple filter option.
The export function will be rendered available to:
domestic banks
foreign banks
SWE beneficiaries
history of operations
credit account history
history of orders
domestic contracting parties
foreign contracting parties
ING branches
SIMP payers
confirmations
balances
SIMP transactions
payment titles
tax offices
30
statements
card statements
deposit statements
statements with confirmations
advanced statements
12.2.1. New Export Template
Users may create export templates before data is exported. All you need to do is
choose the
templates.
button on the form with a list of previously defined
A template type must then be selected,
31
after which a form for defining export file content will roll down. Below is an example
for a foreign banks list. In the first section, data relating to file formatting (including
names) should be provided. The export function does not specify the fields required
for export. Again, all you need to do is choose the fields you want to export.
Please, press
to save the template.
12.2.2. Data Export
In order to export data a user should choose the reference of a previously defined
template. The export form for glossary or transactional data (making it possible to filter
information important for the user) will then be opened.
32
A filter for the domestic banks list has been presented in the above image. Filters
differ depending on the selected export template.
The user completes the filter fields in order to narrow the list down. If the information is
not provided all the list data will be exported. As a user, you may also change the
templates: The format will show you a drop-down menu with all the templates defined
for a given type.
The exported data is saved in the CSV format. It is possible to compress files into the
ZIP format. If you want to do that you need to mark an adequate field.
If you click
a standard Windows window for collecting files will be
displayed. Users may open such files, save them or cancel data export.
12.2.3. Defining Filters
Users are allowed to define filters for saved templates (apart from those predefined by
the Bank). In order to do that you have to choose the “Add Filter” reference.
A filter creator form will open up. It functions as an extension to the export filter and
users complete it based on logical conditions. When you want to add a condition to the
filter, choose
.
As far as transactional data is concerned, the filters look and work similarly to the
advanced search. Users can also define the frequency of generating export files. All
you need to do is choose the
option, and then
specify every which day/week/month and at what time the files will be generated.
button in order to save the filter. It will subsequently be
Please, choose the
visible on the list of templates under the template to which it has been assigned.
33
Choosing the reference containing the filter’s name, you will activate the data export
function.
In case of MT942 template, Users are allowed to define extract, which consists on
data sorted incrementally (since the last report was generated). To do that, yu have to
choose:
12.3. Generated Files
option, you will gain access to the files
Once you have clicked the
generated in accordance with the frequency defined in the “Filter Creation” form [the
option in the side menu]. The file display criteria may be defined
pursuant to: forms, template types, generation dates. The files list contains information
on, for instance, whether a given file was previously collected from the system. The
form of the generated files will be displayed in the following manner:
13. Reports
The
operations.
function lets you generate reports resulting from the user’s bank
The reports are generated based on a template previously prepared by the user (i.e.
the set of columns defined by the user).
The generated report is then displayed on the “Reports To Download” form from which
users may download selected reports in PDF or HTML formats.
13.1 Report Templates
Users are allowed to define filters for saved templates (apart from those predefined by
button in
the Bank). In order to do that you will have to choose the
the “Reviewing Reports” format, and then click the
Being a user, you may create:
• account history reports,
reports of executed and rejected transfers,
reports of card transactions,
SIMP reports.
34
reference.
13.2.
Reports List
Using an appropriate form, you can search for defined and downloaded reports.
Complete the filtering conditions and press
.
A reports list will be displayed on the basis of a previously defined filter.
After selecting a reference in the line, a preview of the report will be displayed.
Clicking the “Remove” button, you will be able to remove a marked report from the list.
13.3.
Report Templates
In order to create a template for generating reports you will need to push the
button and specify a template type. If you click the “New Template”
button, the form for defining new templates will be displayed.
First, you will have to specify the template’s structure and name. You will do that
moving proper fields available in the “File Structure” section.
NOTE! If there are too many fields, the appearance of the report may get distorted.
35
The form provides a section making it possible to specify the way a report is supposed
to look like. Clicking the
13.4.
button, you will save the template.
Templates List
The newly created report will become available on the templates list.
Choosing the “Template Name” reference will cause the template details to be
or
displayed. Choosing the
template that was created earlier.
13.5.
references lets you modify or remove a
New Report
Should you want to generate a report the first thing you will have to do will be define
your filter (the way you do exporting data). Use the “Filter Availability” field to specify
who will have access to it. The following options are possible:
Private – the result file will be visible only to the user who has created it.
Available for all – the report file will be visible to all the users who have access to the
“Tools/Reports” module.
Available for users – if you choose this option, you will have to use another field in
which you will add the users who, in your opinion, should have access to the report
file. Every time you validate your choice you click
.
When you click
, the filter visible on the list of template reports will be saved.
NOTE! All the filter fields must be filled out before it is saved.
36
Please, choose the “Filter Name” button to generate your report. You will be taken to
the “Report Review” form in which the report will be displayed in accordance with its
download status.
14.
Data Base
In order to gain access to the data base, you have to choose the
option
from the side menu. The following information will be available in the data base:
• Domestic contracting parties list
• Currency contracting parties list
• SWE contracting parties list
• The list of debtors in the Payment Order
• GOBI debtors list
• ING Bank branches
• Domestic banks list
• Foreign banks list
• The list of payment titles
• The list of SWE payment titles
• The list of PZ and GOBI payment titles
• Tax Offices list
In order to find an appropriate item in the selected data base, all you need to do is
write a fragment of the name of the entity you are looking for, and then click one of the
two buttons:
or
.
A sample form for data base searching:
37
Accounts
The tab makes it possible to access information regarding the Customer's accounts
run by the Bank.
15. Accounts List
After clicking the
displayed automatically.
tab, the list of all the Customer’s accounts will be
The accounts list includes the following information (grouped in lines):
• Group Name – the name of the group a given account has been assigned to.
Group Name, Group Type and a Company unambiguously identifying the group.
• Account Number / Account Name – constitutes a reference to the account details.
• Account Type / Account Owner
• Current Balance – the current balance on the account, making up a reference to
the Operations History
• Available Balance – the balance available on the account, making up a reference
to the Operations History
• Currency
• Last Statement Date – makes up a reference to the bank statement
There is a tag by each table line. Below the form is a section designed for moving
accounts to the accounts group. Once you have chosen the Group Name in the tag
field and clicked the
button, the marked accounts will be
transferred to a selected group. The form will be updated and a current list of accounts
will be displayed.
If you want to sort the list pursuant to a specific value, you will need to choose the
name of an appropriate column.
15.1 Account Details
The access to the “Account Details” form is granted from the “Accounts List” level
once you have selected a given account number.
38
It is from this place that you can review information regarding the chosen account,
name or change the name of an account.
The “Granted Debt Level” field features information on the credit line made available
to a given account. If the limit has not been assigned to the account, the field will not
be visible.
The total of all the blockades will be show in the “Blocked Amount” field. If there are
blockades in the account, the field will make up a reference to the “List of Blockades”
form. Another way you may reach the list of blockades is form the Bank Statement
form (the “Blocked Amount” field).
The list of blockades in the account includes the following data:
•
(Blockade) establishment date
•
(Blockade) validity date
•
Type and description of the blockade
•
Amount (plus its currency).
16. History of Operations
is one of the functions to be found in the side menu of the
tab. It grants access to information related to all the transactions made in
the accounts.
39
Once the function has been chosen, the screen with filtering criteria will be displayed.
It lets you define the following fields:
Account the history of operations of which is to be presented (default setting: Select).
Operation type (all - defaults, charges, credits).
Search text – the searching takes place according to the following fields: “Operation
Title” and “Contracting Party”. Default is set to blank.
Accounting Date – time frame (from - to)
Show last – possibility to review history as regards the given number of days,
weeks, months.
It
is
also
possible
to
expand
the
filtering
criteria.
If
you
press
the
button, a form with all the fields according to which users may
filter the list of operations history will be displayed:
Accounting date
Amount
Name of the accounts group
Contracting party’s name
Reference number
Operation title
Currency
You may also use logical operators to combine filtering conditions.
Once you have chosen the filtering criteria you are interested in and clicked the
button, the application will display a list of transactions:
40
The upper section includes the account’s number, name, currency and the number of
charges, as well as the total and number of credits. Below is a list of transactions
made over a given period of time.
The list of transactions includes the following fields:
Accounting date,
Type of operation,
Contracting party – contracting party’s account number along with two
additional lines: Name and Address of the contracting party,
Operation title,
Amount / Currency.
In the
section there is the
export section of the operations history.
reference which opens the data
Once you’ve clicked the reference in the “Operation Type” field (in the headline for the
list of operations), the window with details of a chosen operation will be displayed.
41
To print out a confirmation, you need to click the
button on the Operation Details form.
17. Statements
will be found in the side menu of the
tab.
The function is used for presenting the current statements from the Customer’s
accounts.
Once it has been selected, the screen with fields definable by the Customer is
displayed.
Account statement – an account from which the balance history is to be presented.
Statement data (from - to)
Show last – possibility to review history as regards the given number of days, weeks,
months.
Statement number (from - to).
It is also possible to expand the criteria. If you press the
button, a form with all the fields according to which users may filter the list of
statements will be displayed:
Statement date
42
Statement date - until
Statement date - from
Statement number
Closing balance
Opening balance
Once you have chosen the filtering criteria you are interested in and clicked the
button, the application will display a list of statements:
After choosing the number of a selected account, the account details will be displayed.
The account details serve as an electronic equivalent of the paper document version
sent to the Customer.
43
44
Order Management
The tab contains functions related to order administration.
Upon clicking the
automatically.
tab, the order search function will open
18. Order Review
Once the function has been selected, the screen with fields definable by the Customer
is displayed:
The account to which the order list is supposed to be presented.
Order type (to be selected from: domestic transfer, ZUS (Social Insurance Institution)
transfer, tax transfer, internal transfer, currency transfer, European transfer, payment
order, GOBI order, payment order agreement request, Agreement Form distribution –
new agreement, MT101, instruction to activate funds, currency translation –
negotiated rate, branch cash payment order (SWE), order pack)
Status (to be selected from: entered, pending approval, accepted)
Find text – searching through the contracting party’s data or payment details.
Currency
Amount (from - to)
Scope of dates (from - until) or the last X days/weeks/months.
It is also possible to expand the criteria. If you press the
button, a form with all the fields according to which users may filter the list of orders
will be displayed:
Execution date
Entry date
Transfer identifier
Contracting party
Amount
Name of the accounts group
Pack number
Person signing the order
Person entering the order
Person sending the order
Status
Payment details
45
Order type
Currency
Ordering party.
Values available for the Order Type field:
R - domestic transfer,
Z – ZUS (Social Insurance Institution),
U – tax office,
F – foreign,
T – internal transfer,
D – payment order,
W – SWE cash payment,
MT – MT101 order,
Values available for the Status field:
0 - entered,
1 – pending approval
2 - accepted
Once you have chosen the filtering criteria you are interested in and clicked the
button, the application will display a list of orders: It presents orders and
order packs with proper statuses (entered, pending approval, accepted) in accordance
with the selected filtering criteria.
Users may review the order or pack details. To do that, you will need to choose a
reference in the Order Type column, in the line regarding the order/pack you are
interested in. Only orders fulfilling the search criteria will be shown within the pack.
46
18.1.
Orders package
When you choose the pack name in the Order Review or History of Orders, the pack
will roll down and you will be able to examine the orders making up the pack (or only
those which fulfil the search criteria), as well as the other search results.
Once the pack has been rolled down, the Status column will feature a link (Pack
Name) leading to the pack details.
If you click it, you will see all the orders in the pack (including the ones which do not
fulfil the search criteria).
You may use the Pack Details to sign off and send away a whole pack of transfers.
At the list level, users may perform the following operations:
•
Convert a selected order to a specific currency.
•
Remove transfers or packs (the action is available based on the order status).
•
Sign/send transfers or packs.
•
Create new packs.
•
Add transfers to a pack.
It is available to sign and send simultaneously several packages There is a possibility
to link in any group all types of straight packages, it means:
•
domestic orders package (in this ZUS transfer, tax transfer, internal transfers),
•
currency orders package (in this european transfers),
•
GOBI orders package,
•
direct debits package,
47
•
direct debit agreement request package,
•
new direct debit agreement form package,
•
funds Initiation Instruction package,
•
cash withdrawal in a branch (SWE) package,
•
MT101 orders package,
and single (or many) orders any type from the list „Order review”.
Moreover, there is a possibility to link in any group all types of simple packages, it
means:
•
domestic orders package (in this ZUS transfer, tax transfer, internal transfers),
•
currency orders package (in this european transfers),
•
GOBI orders package,
•
direct debits package,
•
cash withdrawal in a branch (SWE) package.
To do that you will have to choose the packages to acceptance and click on
button.
After you have selected a single order or a pack of orders from the list, the details of
the selected item will be displayed.
The Order Details screen contains all data concerning the selected order and the
following buttons:
- sends you back to the list of orders, from which the new pack
creation was activated
48
The Pack Details screen contains all data concerning the selected pack and the
following buttons:
- sends you back to the list of orders, from which the new pack
creation was activated
– if you click that button, the
Order/Pack Removal form will open (at least one transfer must be marked in a
checkbox).
49
In order to convert a selected order to a specific value, it must be marked on the list of
button, the
orders and a currency should be chosen. When you click the
values in the selected currency (calculated according to the current average rates) will
be displayed in the columns of the Amount / Currency table (for the marked orders).
In case of straight package, on the form „Order package details” there are not
presented orders incorporated into package.
On
this
form
it
is
possible
to
show
transfers
list
by
choosing
button.
In order to remove transfer from package you should choose option „Remove transfer
from package” (previously you should select transfer or transfers)or “Remove
package” button on the form „Order package details”. Then will be presented the form
below (the option is available only for straight packages):
50
During removal of straight package, there is not presented list of transactions
incorporated into package. There is only presented straight package icon, package
description and other basic information. Furthemore, package description is not a link
(transactions review from the form „Orders / package removal " is not available).
If a singe transfer is removed, it will be carried over to the list in the History of Orders.
If a transfer belonging to a pack is removed, it will be carried over to the list of Order
Review (the previous status will be maintained).
There is a possibility to modify all orders incorporated into package (only for package
with status Introduced) in scope of realization date changing and payment title
changing. To do that, you need to choose
button. The form enables to
change realization date of transfers and payment title on the same for all orders in one
package.
51
The process of creating new packs consists of the following steps: a user marks
selected transactions and clicks
, he then puts in a name and
. A pack with a given name will be created in such a
clicks
manner. Newly added transfers appear on the Order Review list in the form of a pack.
The form for creating new packs contains all data concerning the selected pack and
the following buttons:
52
During signing several straight packages from the form „Order review”, on the screen
there are not presented single orders from all single packages but only straight
packages icons, packages description and primary information.
At each stage of orders package modification, following shortcuts are presented
for all types of packages:
•
two shortcuts (MD5 and SHA1) from package – for straight package (in
each case, whether if package was created by order import or by „Order review” form,
from orders introduced manually) and for simple package (only when simple package
was created on “Order review” form, from order introduced manually or imported to
single order, and packed later),
• two shortcuts (MD5 and SHA1) from imported file – for simple and straight
package, provided that the package was created by order import to package.
Additionally, the shortcuts above are presented in System Usage History form, for
action: File import.
19. History of Orders
The history of orders is a list of orders and packs executed by the central bank
system, rejected by the central bank system, as well as those rejected by the user
himself.
Before it is displayed, the following search criteria should be defined:
An account for which the list of orders is to be presented (default setting: All
Accounts).
Order type (to be selected from: all – default, domestic transfer, ZUS (Social
Insurance Institution) transfer, tax transfer, internal transfer, currency transfer,
European transfer, payment order, GOBI order, payment order agreement request,
Agreement Form distribution – new agreement, MT101, instruction to activate funds,
currency translation – negotiated rate, branch cash payment order (SWE), order pack)
Status (to be selected from:
all – default, pending execution, in the banking
system, rejected, cancelled, pending feeding, pending Bank approval).
Date (of execution/entry/sending) based on the date framework or from the last ……
days/weeks/months (set by default for 1 day).
53
It
is
also
possible
to
expand
the
filtering
criteria.
If
you
press
the
button, a form with all the fields according to which users may
filter the list of orders will be displayed:
Execution date
Entry date
Send Date
Transfer identifier
Contracting party
Amount
Name of the accounts group
Pack number
Person signing the order
Person entering the order
Person sending the order
Status
Payment details
Order type
Currency
Ordering party.
Values available for the Order Type field:
R - domestic transfer,
Z – ZUS (Social Insurance Institution),
U – tax office,
54
T – internal transfer,
F – foreign,
D – payment order,
W – SWE cash payment,
MT – MT101 order,
Values available for the Status field:
•
3 – pending execution
•
4 – in the bank system
•
8 - cancelled
•
6 – pending feeding
•
7 - executed
•
8 - rejected
•
11 – pending Bank’s approval
Once you have chosen the filtering criteria you are interested in and clicked the
button, the application will display a list of transfers and packs fulfilling the
following search criteria:
After choosing the reference in the Order Type column, the selected item’s details will
be displayed.
The system makes it possible to copy the rejected orders. If a pack of orders located
in the History of Orders contains “rejected” status orders, the “Copy Rejected
Orders” button will be visible. Pressing it will cause the rejected orders to be copied to
a new pack.
55
Transfers
The
tab in the main menu opens a domestic transfer form. The tab gives you
the following possibilities:
Make a new transfer:
o domestic,
o European,
o Currency,
o Internal,
o ZUS (Social Insurance Institution),
o tax.
Review, define and delete standing orders and model transfers.
20. Domestic Transfer
The function lets you make a transfer from the Customer’s account to another bank
account in Poland in the PLN currency. Prior to validating a domestic transfer the
system will check whether the order is not a transfer to a tax office or ZUS (Social
Insurance Institution) – based on the account number. If the abovementioned
condition is not met, you will be duly informed that your transfer should be made form
the Tax Transfer or ZUS Transfer forms respectively.
The first thing you will have to do when making a domestic transfer is choose the
account to be charged. Then, you will provide information concerning the Contracting
Party. Finally, you will need to fill out the fields in the Transfer Data section. In order to
button.
accept the transfer, you will need to press the
You will then be redirected to the intermediary screen where you will be able to save,
sign and send your order.
56
On the screen there are references to the other functions of the system, for example:
– lets you add a contracting party’s data from the contracting parties
base. You will be redirected to the list of domestic contracting parties (compare:
Tools/Data Bases/Domestic Contracting Parties List) where you should find a
contracting party you are looking for. Once the contracting party has been selected
(its name chosen), its data will be displayed automatically on the domestic transfer
form.
– lets you add a contracting party’s data to the contracting
parties base. You will be redirected to the New Domestic Contracting Party form
(compare: Tools/Data Bases/New Domestic Contractor).
– lets you add a payment title from the base of payment titles (compare:
Tools/Data Bases/Payment Titles List) where you should find a title you are looking
for. Once the payment title has been selected (its name chosen), its data will be
displayed automatically on the domestic transfer form.
– lets you add a payment title to the base of payment titles.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
Once the data has been completed in the domestic transfer form, the transfer may be
validated by pressing
. A given transfer may also be
saved as a model when you press the
57
button.
Once the
button has been clicked, the intermediary
screen with read-only data will appear. The intermediary screen contains the following
buttons:
,
, and
. After pressing
or
the order signing component will be displayed. After pressing
the new transfer form with transfer data fulfilled by default will be displayed.
As mentioned above, it is possible to create a model transfer from the order being
executed. In order to do that, press the
button. The next
intermediary screen with read-only data will appear. The intermediary screen contains
the following buttons:
and
, as well as a field
for writing in the transfer model name and a reference with a list of groups to which the
transfer may be assigned.
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21. European Transfer
European transfers are orders in which EUR functions as the operating currency. The
transfer may be made from an account in any currency. Regardless of the European
transfer amount, a 5 PLN fee is collected for its execution, whereas the incoming
European transfers are free of charge.
Entering data in the European transfer format, you may use letters, numbers and the
following special characters: / - ? : ( ) . , ' + { }.
Please, choose an account from the list in the Account Funds Transfer field in order to
prepare a transfer.
After that, you will be asked to provide information on the Recipient and Recipient’s
Bank. The Recipient’s data may be entered manually, defining individual fields or
selecting a predefined contracting party. To enter data of a predefined contracting
party, use the Short Contracting Party’s Name tag field or the
reference which will redirect you to the Currency Contracting Parties List (compare:
59
Tools/Data Bases/Currency Contracting Parties List). You can also add a contracting
party’s data to the data base. With that in mind, use the
tag
which will redirect you to the New Currency Contracting Party screen (compare:
Tools/Data Bases/New Currency Contractor).
Finally, you will need to fill out the fields in the Transfer Data section. To make things
easier for you, there are value fields to be selected: execution date, payment title
code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference allowing for
adding the provided payment title to the glossary -
.
If the recipient’s account is run by a SEPA zone bank, you will see an additional
section called SEPA Identifiers, letting you establish the End-to-End identifier,
60
company ordering party’s identifier and recipient’s (company or individual) identifier. It
is not obligatory to fill out this section.
The last step is for you to fill out the following sections: Costs and Commissions.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
Once all the fields in the transfer form have been defined, you may carry out one of
the
available
foreign
transfer
activities:
,
.
If you press the
button, the transfer you have defined before
will be added to the base of model transfers.
button, the intermediary screen will
If you press the
appear,
providing
you
with
the
following
options:
,
and
.
22. Currency Transfer
Currency transfers are orders in which a currency other than PLN may function as an
operating currency. They may be orders both to domestic bank accounts and foreign
ones.
Entering data in the currency transfer format, you may use letters, numbers and the
following special characters: / - ? : ( ) . , ' + { }.
Please, choose an account from the list in the Account Funds Transfer field in order to
prepare a transfer.
After that, you will be asked to provide information on the Recipient and Recipient’s
Bank (possibly also on the intermediary Bank). The Recipient’s data may be entered
manually, defining individual fields or selecting a predefined contracting party. To
enter data of a predefined contracting party, use the Short Contracting Party’s Name
tag field or the
reference which will redirect you to the Currency
Contracting Parties List (compare: Tools/Data Bases/Currency Contracting Parties
List). You can also add a contracting party’s data to the data base. With that in mind,
61
use the
tag which will redirect you to the New Currency
Contracting Party screen (compare: Tools/Data Bases/New Currency Contractor).
Finally, you will need to fill out the fields in the Transfer Data section. To make things
easier for you, there are value fields to be selected: transfer currency, currency date,
payment title code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference
allowing for adding the provided payment title to the glossary -
62
.
If you select Execution date as Today - there is a link to a website, which are indicated
cut off times for orders execution.
The last step is for you to fill out the following sections: Costs and Commissions,
Confirmation and Contact Person.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
Once all the fields in the transfer form have been defined, you may carry out one of
the
available
foreign
transfer
activities:
,
.
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If you press the
button, the transfer you have defined before
will be added to the base of model transfers.
If you press the
appear,
and
providing
button, the intermediary screen will
you
with
.
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the
following
options:
,
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If you press the
button, the intermediary screen will appear,
providing you with the following options:
and
,
as well as a field for writing in the transfer model name and a reference with a list of
groups to which the transfer may be assigned.
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23. Internal Transfer
The Internal Transfer function allows for making transfers between the accounts of a
given Customer. The transaction amount may be expressed either in the source or
target account value.
In order to prepare a transfer, you need to select the accounts in the Funds Transfer
from Account and Transfer to Account fields and provide the amount, currency,
execution date and payment title. The form contains a reference to a glossary with
defined payment titles:
(compare: Tools/Data Bases/Payment Titles List),
as well as the reference allowing for adding the provided payment title to the glossary
.
-
When
you
mark
the
confirmation
checkbox
and
press
the
button, you will see the intermediary screen with the
following available actions:
,
,
.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
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If you press the
button, the intermediary screen will appear,
providing you with the following options:
and
.
In order to save a model transfer, you have to complete the model transfer name and
choose a group from the list of model transfers.
24. ZUS (Social Security Institution) Transfer
The ZUS transfer form has been provided to define transfer orders to ZUS accounts.
ZUS transfers may be made only from PLN accounts. The contents of the ZUS
transfer form is concordant with the Regulation of the Minster of Finance of December
9, 2003 (Official Journal of Laws No. 164, item 1586) as amended on December 21,
2004 (Official Journal of Laws, No. 285, item 2850).
Please, choose an account from the drop-down Account Funds Transfer list in order to
prepare a transfer. Afterwards, choose an appropriate ZUS account and set the
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transfer’s date and amount. Finally, complete the Payer’s Data section (Name, NIP
[tax identification number]). You will also need to write data in the Second Identifier,
provide the payment type, declaration, its number and the liability identification.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
If you press the
button, the intermediary screen will
appear, providing you with the following options:
.
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,
,
If you press the
button, the intermediary screen will appear,
providing you with the following options:
and
.
Prior to saving the transfer, name your model transfer and choose an appropriate
group form the drop-down list.
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25. Tax Transfer
The Tax Office transfer form has been created in order to define transfer orders to the
accounts of Tax Offices and other Tax Authorities. Tax Office transfers may be made
only from PLN accounts.
Please, choose an account from the list in the Account Funds Transfer field in order to
prepare a transfer. Then, you should specify data of the Transfer Recipient – either by
inserting data into the section fields or by finding proper information in the glossary
(pressing the
reference (compare: Tools/Data Bases/List of Tax Offices).
What you have to do now is provide the transfer’s date and amount and fill out the
Taxpayer’s Data section.
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The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
If you press the
button, the intermediary screen will appear,
providing you with the following options:
.
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,
,
,
If you press the
button, the intermediary screen will appear,
providing you with the following options:
and
.
Prior to saving the transfer, name your model transfer and choose an appropriate
group form the drop-down list.
26. Standing Order
That is the place where you may review the existing standing orders and define new
ones.
26.1
List of Standing Orders
The List of Standing Orders form is activated automatically. The following criteria must
be specified:
Account – the account of the customer for whom you want to find standing orders.
Order Type - to be selected from: all, domestic, currency, tax, ZUS
Status – all, active, cancelled, entered, pending approval, approved, instruction under
execution, completed, rejected.
Then, press the
button.
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A list of orders, concordant with the defined criteria, will be displayed. In order to get
detailed information on a given order, you should choose an appropriate item in the
Order Type column.
The details of a given standing order will be displayed:
Clicking the
button, you can define a new standing order based on an
existing one. Having filled out the form for a new (copied) order, press
.
26.2.
New Standing Order
In order to define a new standing order, you should choose an appropriate order type
form the drop-down list (available options: domestic, currency, tax, ZUS) and press
.
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The form fields must be filled out. Users can create developed order execution
schedules. The
provided.
button must be pressed and additional data in the schedule
Press
order.
, if you want to validate your standing
An intermediary screen with the following options will then be displayed:
,
,
.
27. Model Transfers
The list of model transfers contains transfers and order packs which were saved as
defined while the transfers/packs were being created.
Once the Model Transfers reference has been selected in the side menu, the screen
with fields definable by the Customer is displayed:
The account to which the list is supposed to be presented.
Order Type (to be selected from: all, domestic transfer, ZUS transfer, tax
transfer, internal transfer, currency transfer, European transfer, MT101,
payment order, GOBI order, instruction to activate funds, pack of orders).
Group Name
Model Transfer Name.
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Once you have provided the filtering criteria you are interested in and clicked the
button, the application will display a list of transfers and packs:
If you press an appropriate reference in the Order Type field, you will be able to see
the order details. Once you are inside the details, a proper form (similar to New
Transfer) with data provided by default will be opened. Form actions are identical to
those on the New Transfer form. When you deal with a pack of transfers, a form
analogous to the Create New Pack form (prior to sending a new pack, enter data in
the Execution Date field) will be displayed.
The
button is used for modifying the model transfer parameters. Users
may modify one model transfer at a time, marking proper checkboxes by the transfers
to be modified. For each type of modified transfers the form makes it possible to
perform
the
following
operations:
,
,
.
Settlements
The
tab grants you access to a series of functions, for example:
•
SIMP – System of Identifying Mass Payments
•
cash services
•
letters of credit
•
warranties
•
instruction to activate funds
28. Direct debit - creditor
Upon choosing the
managing direct debit transactions.
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function, the creditor is capable of
28.1.
List of agreements – direct debit
You should use this function if you want to find debtors. Write a fragment of the
debtor’s name/last name and press
28.2.
.
New direct debit
The function lets you make use of cashless bank settlements. Choose the New direct
debit option in the side menu, if you wish to create a new order of payment.
In order to prepare a direct debit, choose Company Name in the combo field (in the
Debtor’s Data section) – when working in a holding context – and the company’s
account.
The next step you will take is provide the Debtor's data. Just complete all the required
fields.
Name / Full name
Address
Account Number – after providing the appropriate number, the Bank Name field is
filled out.
It is possible to fill out the fields by means of choosing a debtor from the existing data
base. Choose the debtor you want to tackle in the Short Name field.
Alternatively, find your debtor, pressing the
reference. A form allowing
for debtor search will be displayed. Once you have provided it with data and pressed
the
button, the list of debtors will be displayed in accordance with the
provided criteria. To display the debtor’s data on the form, choose the Debtor’s Name
reference.
77
Another field you will have to fill out is Direct debit data:
Execution date
Amount
Debtor’s NIP (tax identification number)
Payment Identifier – enter it or choose one from the list. The identifiers will
appear on a drop-down list, if a debtor has been chosen before by means of
using the Short Debtor's Name or Find Debtor options. Should that be the
case, at least one identifier should be assigned to the debtor.
Payment Title Code – you may choose one of the drop-down list items: 01 –
phone instalment, 02 – RTV subscription, 03 – rent, 04 - electricity, 05 –
natural gas, 06 – water, 07 – insurance.
Payment details
A payment title may also be provided by pressing the
reference which will
cause the base containing available payment titles list to open. Once you have filled
out all the fields, press the
the base.
reference in order to add the title to
There are buttons on the screen which let you perform the following operations:
– you may save the order so that it appears on the list of model
orders, from which you will be able to use it any time you want.
– you may save the order and have it appear on the
intermediary screen from which you will be able to perform the following operations:
– the new instruction will be saved.
– the new instruction will be signed.
– the new instruction will be signed and sent, provided
that the approval schemes have been fulfilled.
28.3.
New direct debit agreement request
This is where you may validate a new inquiry for approving a payment order. The
format looks analogous to the previous one. The only difference will be found in the
last section where there is no Code of Payment Title field.
Press
for validation.
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28.4.
New direct debit agreement form
This is where you may validate a new consent for approving a payment order. The
format looks analogous to the previous one. Press
validation.
28.5.
for
List of reports
It is a system function letting you download and review reports concerning the
performed and rejected direct debit transactions.
You have the possibility to find generated reports, using the filtering criteria available
in the form. If you click the
to the provided criterion.
button, a list of reports will be displayed pursuant
You may also collect your reports in an archive. To do that, please mark the
appropriate checkboxes and press the Download Report button. Choosing the Report
Name reference, you will be redirected to the Transactions Review form where you
will be able to see all the transactions from the report.
28.6.
List of transactions
Apart from using the reports, you may look for direct debit transactions through filters
available in the form.
Press
and all the direct debit transactions will be displayed.
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Choose an appropriate reference and the screen with particular operations will show
up.
29. Direct debit /GOBI - Debtor
If you press the
button in the side menu, you will get
information on, for example, your list of consents and transactions.
29.1.
List of agreements. direct debit/GOBI
A List of Consents form will open automatically. In order to find particular consents,
enter a fragment of the text which identifies the contracting party and choose the
consent status (all / active / rejected), and then press
.
29.2.
Transaction Review
Choosing the Transactions Review option, you gain access to information on the
transactions registered on the basis of direct debit / GOBI.
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The following fields must be filled out:
• Account – choose your account from a drop-down menu.
• Debtor’s Name – select a debtor’s name from the list of companies with which
consents have been signed.
• Transaction Status - the following options are available: all, executed, rejected,
called off, pending execution, reserved.
• Charge Date – select a scope of dates (from.....until....) or the last X
days/weeks/months.
You may also use advanced search methods. Press
.
You can define additional criteria in the Filtering Conditions field: debtor’s address,
charge date, payment identifier, order amount, debtor’s name, debtor’s NIP (tax
identification number), transaction status, transaction type.
Press the
button, if you want the list of transaction to be displayed.
The found transactions will be presented as a list.
Choosing the reference type will have all the details of transactions executed by the
debtor be displayed.
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30. GOBI - Creditor
If you choose the
option in the side menu, you will be granted
access to the Direct Economic Charges. Therefore, you will be able to define new
GOBI orders and view the reports and transactions.
30.1.
New GOBI Order
You may use a modern form of cashless settlements which lets you control the
process of regulating your debtor’s liabilities. The user’s form appearance and
processing occurs in an manner analogous to a PO. You may enter the transfer data
manually or use glossary data which has been defined before: Short User’s Name,
,
. Another thing you may do is save data from the form by
or
means of using the
references.
Analogously to what you could do with regular transfers, the following buttons are in
the form to let you perform certain operations:
– you may save the order so that it appears on the list of model
orders, from which you will be able to use it any time you want.
– you may save the order and have it appear on the
intermediary screen from which you will be able to perform the following operations:
– the new instruction will be saved.
– the new instruction will be signed.
– the new instruction will be signed and sent, provided
that the approval schemes have been fulfilled.
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30.2.
Reports List
It is a system function letting you download and review reports concerning the
performed and rejected transactions.
You have the possibility to find generated reports, using the filtering criteria available
in the form. If you click the
button, a list of reports will be displayed pursuant
to the provided criterion.
83
You may also collect your reports in an archive. To do that, please mark the
appropriate checkboxes and press the Download Report button. Choosing the
Report Name reference, you will be redirected to the Transactions Review form where
you will be able to see all the transactions from the report.
30.3.
Transactions Review
Apart from using the reports, you may look for transactions through filters available in
the form.
Press
and all the direct debit transactions will be displayed.
Choose an appropriate reference and the screen with Operation Details will show up.
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31. SIMP
Pressing
in the side menu grants you access to various functions related to
the System of Identifying Mass Payments.
31.1.
Transactions history
A form allowing for SIMP transactions review will open automatically. Once you have
provided the required data in the form fields, please press
. Alternatively, use
the
option in which the following filtering criteria will become
available: posting date, SIMP identifier, SIMP code, amount, file name, payer’s name,
payment details.
31.2.
SIMP Files List
Using this form, you may generate sets of SIMP files for a given period (from…,
until…) or for the last X days/weeks/months.
85
31.3.
Payers List
Using this form, you may review your debtors within the SIMP framework. Please,
. Alternatively, use the
complete the field fields and press
option in which the following filtering criteria will become available: additional payer’s
identifier, SIMP identifier, SIMP code, payer’s name.
You may also add a new payer. All you need to do is press
. A new
form, into which you should enter the new payer's data, will be opened. Then, press
the
button.
33. Cash Management
The option will make it possible for you to handle cash on your accounts. You will
have access to the following functions:
• List of payment locations
• List of withdrawal locations
• New location
• List of postings
• Additional payment
• Additional withdrawal
• Payment/Withdrawal call-off
• Difference protocols
• Withdrawal difference confirmation protocol
• Cash withdrawal in a branch (SWE)
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33.1
List of Payment Locations
The format will make it possible for you to review the list of payment locations as part
of cash services. The format is broken down into sections containing particular pieces
of information.
– displays all the accounts which were previously defined as
payment accounts.
– contains data of the bank’s company coordinator.
– information on the coordinators defined by the Company.
On the screen, there will be the
button pressing which will cause the
Company’s Coordinator section to be activated in an editable mode. Once you have
completed/modified the required fields in order for the changes to be validated, press
. Press the
button, if you want to cancel the introduced changes.
– tabular list of defined payment locations.
87
33.2
List of withdrawal locations
The format will make it possible for you to review the list of withdrawal locations as
part of cash services. The format is broken down into sections containing particular
pieces of information.
– displays all the accounts which were previously defined as
withdrawal accounts.
– contains data of the bank’s company coordinator.
– information on the coordinators defined by the Company.
On the screen, there will be the
button pressing which will cause the
Company’s Coordinator section to be activated in an editable mode. Once you have
completed/modified the required fields in order for the changes to be validated, press
. Please, press
introduced.
, if you wish to cancel the changes you have
– tabular list of defined withdrawal locations.
88
33.3.
New location
Choosing the New Location function in the side menu will open a page where you can
apply for establishing a new payment/withdrawal location.
To send the application, complete the required fields:
Operation Type – the kind of operation for which a new location will be define;
Payment Account Number;
Customer’s Location Name
Street and House No.;
Town;
Postal Code;
Payment To – choose a place where the payment is going to be performer; there are
two possibilities: Night Safe and Branch Cash Desk;
Bank Branch – a list of branches in which the new location may be declared.
Average Individual Payment Value
Number of Payment Packages
Payment Coined Money Participation
Service Method – you have two options to choose from: Bank Escort / Delivery by
Customer;
Delivery Frequency – in order to establish the frequency, the first thing you should do
is mark the day on which the payment/withdrawal will be delivered, then complete the
hours.
89
Choosing the Other option, you may provide dates of payment/withdrawal delivery.
In order to save the application, press
, and you will be redirected to an
intermediary screen from which the following operations will be performable:
and
form.
. Pressing
, you can go back to the Application
The Application must be approved by the authorized persons and Bank in accordance
with the acceptance scheme. The new location will appear on the
Payment/Withdrawal list once the Application has been approved by the Bank.
33.4.
Book-keeping list
Use this level to review the list of payments or withdrawals from/to the company's
account(s). To do that, complete the filtering conditions and press
Once the filtering conditions have been filled out the
tabular list of postings will be displayed on the screen: .
90
.
button pressed, the
Additionally, you may search the list by means of using the
option. In order to do that, the following criteria must be specified:
•
Account - selection from a drop-down list,
•
Order Type - to be selected from: all, payments, withdrawals, open payments,
closed payments, own payments, Cash Collection payments, closed withdrawals,
cash withdrawals;
•
Data - scope of dates (from.....until....) or the last X days/weeks/months.
•
Filtering Conditions - to be selected from: posting date, currency date, bank
entity, amount, account name, payment details, currency, payer/withdrawer.
The condition created in this way must be confirmed, so choose the
reference. The list of postings will be displayed upon pressing
33.5.
.
Additional payment
On the ING BusinessOnLine form you may define data regarding the way you declare
your additional cash payments.
Please, provide all the required data as regards the cash payment order, setting up
the delivery mode and amount. You may also define the numbers of denominations in
which the payment is to be executed.
– you may save the order and have it appear on the intermediary
screen from which you will be able to perform the following operations:
– save the application.
– the new application will be signed and sent, provided that
the approval schemes have been fulfilled.
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33.6.
Additional withdrawal
On the ING BusinessOnLine form you may define data regarding the way you order
your additional cash withdrawals. You handle the application the same way you do the
one regarding the additional payment.
92
33.7.
Payment/Withdrawal annulment
You may call off regular payments and withdrawals in the form of an application. Once
you have chosen the proper function, select the location from which a given
payment/withdrawal is to be called off. Then, complete the fields: Order Type, Date,
Additional Information. Press
and you will be redirected to an
intermediary screen from where you will be able to sign and send your application.
93
33.8.
List of applications
The form makes it possible for you to review the cash service applications you have
submitted before. To find proper applications, you just complete the form fields.
Location – choose a proper field from the drop-down menu;
Address – the field is filled out automatically once the location has been selected;
Date – completes the scope of application dates:
From…- until…., possibility to choose dates in a calendar.
The last x days/weeks/months;
Application Type - to be selected from:
Additional payment,
Additional withdrawal,
New location,
Location modification,
Location cancellation,
Payment/Withdrawal call-off.
Status – available statuses:
entered,
pending approval,
rejected,
approved,
sent,
pending execution,
approved by the Bank.
94
If you press
criterion.
, you will see a list of applications in accordance with the provided
Choosing the Application Type reference causes the Application Details to be shown.
You will see details concordant with those introduced while the application was being
defined. Plus information on the people who have created, signed or sent the
application.
Another button you can use is
returning to the application search form.
33.9.
, pressing which renders the possibility of
Protocols of differences
Once you have chosen the function, you may review the list of protocol differences
defined by the Bank. The list displayed as default shows protocols defined within the
last 14 (calendar) days.
You may define the scope by means of choosing and completing individual fields.
Account,
Protocol introduction method – introduced by Bank / introduced by Customer,
Date - scope of dates (from.....until....) or the last X days/weeks/months.
Difference Amount - from…..to…..
Currency – choose from PLN, USD, EUR.
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If you press
, the list of defined protocols for defined filters will be displayed.
Pressing
detailed criteria.
, you may find protocols by means of using more
In order to find proper protocols, the first thing you will need to do is define your
search parameters.
The list will make it possible for you to define several accounts, choosing the
reference.
You will also be able to declare dates, choosing the date scope and confirming your
operation with the
reference.
Filtering Conditions - to be selected from: Difference Date, Difference Amount,
Currency. Having chosen the condition and filled out the criteria, choose the
reference.
If you click the
provided criterion.
33.10.
button, a list of protocols will be displayed pursuant to the
Withdrawal difference confirmation protocol
The form may be used to report discrepancies between withdrawals and orders
(shortages and surpluses).
Please, complete the field fields and press
96
.
33.11.
Cash withdrawal in a branch (SWE)
After choosing the function from the side menu, you may define cash withdrawal in a
selected branch.
First, you need to fill out the order data, completing the form fields.
Then, you have to provide the withdrawer’s data.
In order to complete data, you may choose the contracting parties from the Short
Contracting Party Name combo field. You may also find a contracting party in the
reference. Of course, it is possible to complete the
base, using the
97
required fields
manually. Once the fields have been filled out and the
reference pressed, you can save a given contracting party in
the list of contracting parties.
Finally, you will be asked to provide the amount and currency in the Withdrawal
Details field. Press the
button, if you want the withdrawal to be
confirmed. You will be redirected to a non-editable confirmation screen from which it
will be possible to undertake the following actions:
– the withdrawal is saved. From now on it will be visible on the Order Review
under the Entered status.
– the withdrawal is signed. From now on it will be visible on the Order Review
under the Pending Approval status.
– the order is signed and sent. It will be visible in the history of
transactions.
34.
Funds Initiation
The main menu level - makes it possible for users to define
instructions regarding domestic and foreign transfers from reserved accounts
(escrow), as well as from those under enforced debt execution. Orders need to be
approved by a Bank employee once the documents have been verified.
34.1. Funds Initiation Instruction – Domestic Transfer
The form looks the same as the one for standard domestic transfers.
The function lets you perform a transfer instruction from the Customer’s account to
another bank account in Poland in the PLN currency. Prior to validating a domestic
transfer instruction the system will check whether the order is not a transfer to a tax
office or ZUS (Social Insurance Institution) – based on the account number. If the
abovementioned condition is not met, you will be duly informed that your transfer
should be made form the Tax Transfer or ZUS Transfer forms respectively.
The first thing you will have to do when performing a domestic transfer instruction is
choose the account to be charged. Then, you will provide information concerning the
Contracting Party. Finally, you will need to fill out the fields in the Transfer Data
section, and then press the
button.
98
On the screen there will be references to other forms, thanks to which you will be able
to add data to a transfer form or send it from the transfer form to the data base.
Examples of references:
– lets you add a contracting party’s data from the contracting
parties base. You will be redirected to the list of domestic contracting parties
(compare: Tools/Data Bases/Domestic Contracting Parties List) where you should
find a contracting party you are looking for. Once the contracting party has been
selected (its name chosen), its data will be displayed automatically on the
domestic transfer form.
– lets you add a contracting party’s data to the
contracting parties base. You will be redirected to the New Domestic Contracting
Party form (compare: Tools/Data Bases/New Domestic Contractor).
– lets you add a payment title from the base of payment titles
(compare: Tools/Data Bases/Payment Titles List) where you should find a title you
are looking for. Once the payment title has been selected (its name chosen), its
data will be displayed automatically on the domestic transfer form.
– lets you add a payment title to the base of payment titles.
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
99
Once the data has been completed in the domestic transfer form, the transfer may be
validated by pressing
. A given transfer may also be
saved as a model when you press the
button.
Once the
button has been clicked, the intermediary
screen with read-only data will appear. The intermediary screen contains the following
buttons:
,
,
. After pressing
or
the order signing component will be displayed. After pressing
the new transfer instruction form with transfer data fulfilled by default will be
displayed.
As mentioned above, it is possible to create a model transfer from the order being
executed. In order to do that, press the
button. The next
intermediary screen with read-only data will appear. The intermediary screen contains
the following buttons:
and
, as well as a field for
writing in the transfer model name and a reference with a list of groups to which the
transfer may be assigned.
100
34.2.
Funds Initiation Instruction – Foreign Transfer
The form looks the same as the one for standard currency transfers.
Currency transfers instructions are orders in which a currency other than PLN may
function as an operating currency. They may be orders both to domestic bank
accounts and foreign ones.
Please, choose an account from the list in the Account Funds Transfer field in order to
prepare a transfer.
After that, you will be asked to provide information on the Recipient and Recipient’s
Bank (possibly also on the intermediary Bank). The Recipient’s data may be entered
manually, defining individual fields or selecting a predefined contracting party. To
enter data of a predefined contracting party, use the Short Contracting Party’s Name
tag field or the
reference which will redirect you to the Currency
Contracting Parties List (compare: Tools/Data Bases/Currency Contracting Parties
List). You can also add a contracting party’s data to the data base. With that in mind,
use the
tag which will redirect you to the New Currency
Contracting Party screen (compare: Tools/Data Bases/New Currency Contractor).
101
Finally, you will need to fill out the fields in the Transfer Data section. To make things
easier for you, there are value fields to be selected: transfer currency, currency date,
payment title code, and the reference to a glossary containing defined payment titles (compare: Tools/Data Bases/Payment Titles List), as well as the reference
allowing for adding the provided payment title to the glossary -
.
The last step is for you to fill out the following sections: Costs and Commissions,
Validation, Contact Person and Declaration. In order for the order to be executed, the
field in the Declaration section needs to be marked.
102
The other items you will find on the page are the reference to the model transfers form
and the reference to the data import form.
Once all the fields in the transfer form have been defined, you may carry out one of
the
available
foreign
transfer
activities:
or
.
If you press the
appear,
providing
button, the intermediary screen will
you
with
the
following
options:
,
,
,
. Once the necessary documents have been verified, the
instruction is performed by the Bank.
If you press the
button, the intermediary screen will appear,
and
,
providing you with the following options:
as well as a field for writing in the transfer model name and a reference with a list of
groups to which the transfer may be assigned.
103
104
Deposits
The tab makes it possible for users to view all the deposits kept by the Bank for a
given customer. They can set up and call off deposits.
35.
Deposit List
The list features all the deposits owned by the customer (account holder). By default,
all the displayed deposits have Active status.
You may change the search options, choosing another status.
The following statuses are available in the drop-down menu:
•
All
•
Active
•
Mature
•
Closed
•
Pending Closure
•
Active within last seven days (active now, gained maturity during the last
week)
You may also find deposits searching through the start-up and completion dates
(maturity / closure).
Please press
once the criteria have been defined.
The Deposit List is presented in a table:
The total of all displayed deposits is presented at the bottom of the screen.
If you choose a reference in the Name/Company column, the screen with deposit
details will be displayed. You may return to the Deposit List, pressing
. You
may also cancel a deposit you have set up earlier in the ING BusinessOnLine system.
Additionally, you may search the list by means of using the
option.
In order to define filtering conditions, first choose the card status (default – Active).
Specify if you are interested in the Start-up Date or Completion Date in the Date
section. Establish the date scope (from - to), providing dates or using the calendar
option. The “to” date is optional. It will become required only after a proper checkbox
has been marked. You may also choose the period of the last X days/weeks/months.
Dates are added by means of choosing the
reference.
In the Filtering Conditions section you can define your filters, using standard logical
conditions. You will need to define what fields will be taken into consideration. You will
have the following options to choose from:
•
Start-up Date
•
Completion Date
•
Amount
•
Interest Rate
Complete the condition, choose the
reference, and the condition will be
added to the filter. The predefined filter will be used for searching purposes upon
pressing
search window.
36.
. Pressing
will take you back to the standard
New Deposit
The ING BusinessOnLine system level makes it possible for users to set up new
deposits. Once the site has been loaded, you can choose the account from which
deposit funds will be collected.
106
Once an account has been selected, you will be redirected to a form for setting up
deposits. The image below is an example:
You can choose the period for which the deposit will be created (default option).
Provide the number of days/weeks/months.
It is also possible to choose directly the Deposit Maturity Date reference.
Once
you
have
provided
the
deposit
amount,
please
press
. If the parameters you have provided are not correct, a
proper message will appear on the screen.
If the form data is correct, you will be redirected to an intermediary screen from which
it will be possible for you to sign and send your deposit set-up instruction. Pressing
will take you back to the deposit set-up form without implementing any
changes. Deposit approval takes place by means of using a one person acceptance
scheme. In order to create deposit, press
.
Information on creating of deposit will be displayed.
107
37.
Deposit Account History
Using this function, you may view the history of your deposit account. In order to
define filters, choose the deposit account and provide the date. Press the
button, if you want to find and confirm your conditions.
The history will be presented in the form of a tabular list containing transaction data on
a given deposit account.
38.
Deposit Account Statement
Using this function, you may view statements regarding your deposit account. You will
need to complete the filtering scope, choosing the account number, providing dates
and writing statement numbers (non-mandatory option).
If you press
, you will see a list of statements in accordance with the
provided search filters. Another reference you will see is
clicked, the report generation window will open.
. Once
Selecting a proper reference in the Statement No. column will cause details of a given
statement to be displayed.
108
The
file.
function saves the currently displayed statement into a PDF
109
Loans
The
tab makes it possible to view and manage credit accounts, as well as to
submit instructions in regard to credit funds initiation.
39.
Loans List
The function will display automatically upon pressing
customer’s loans. Please, complete the field fields and press
. It lets you view the
.
You may also use the
option. It will let you do your search in
accordance with the following filtering conditions: agreement conclusion data,
agreement end date, credit amount, interest rate, currency.
40.
Loan Accounts
It is a section where users may view credit accounts they own. The following criteria
should be specified:
Account Type – the All option is set as default. The search may be narrowed down to
current or credit accounts.
Account Status – the Active option is set as default. The following options are also
available: Closed / All
Credit Amount – please, provide the bottom and upper limit of the amount for which a
list of accounts will be generated.
Currency – to be selected from the following currencies: AUD, BGN, CAD, CHF, CZK,
DKK, EUR, GBP, HUF, ISK, JPY, NOK, PLN, RON, RUB, SEK, SKK, TRY, USD, ZAR
You may also use advanced search criteria. All you need to do is press
.
You will see a format where the following criteria should be specified:
Date – provide scope of maturity dates - (from.....until....) or the last X
days/weeks/months.
Filtering Conditions - to be selected from: maturity date, amount, credit amount,
account name, currency
41.
Loan Application
This is where you may submit an application for a product or service which can be
purchased from the credit offer for Corporate Customers.
Customers may add attachments to their applications in the form of local computer
files. In order to do that, press the
button and
the bottom of the application page. Press
42.
at
to send your application.
Funds Initiation Instruction – From Loan
This is where customers may have their credit funds initiated. You will need to
complete a special form, choosing, for example, the amount and account to which the
credit funds should be transferred.
Customers may add attachments to their applications in the form of local computer
button and
files. In order to do that, press the
the bottom of the application page. Press
43.
at
to submit your instruction.
Loan Repayment Schedule
In order to view the loan repayment schedule, you should pick the loan you are
interested in from the drop-down menu.
User
may
apply
for
credit
repayment.
In
order
to
do
that,
press
the
button, and then choose one of the available
repayment type:
111
- planned repayment,
- beyond the planned repayment – period shorten,
- beyond the planned repayment – installment reduction,
- total repayment.
44.
Loan Account History
In order to view the credit account history, you should pick the account you are
interested in from the drop-down menu. Then, put in the account status and date
(select from the scope of dates [from.....until....] or the last X days/weeks/months).
You may also use the
option. If you do, please define the
account, posting date and filtering conditions (to be selected from: posting date,
amount, operation title, currency).
112
45.
Loan Account Statement
The form provides you with access to credit account statements. The following criteria
should be specified:
Account Statement – use the account list to choose the account you want to take a
statement from
Account Status
Statement Date / Statement No. – you should choose the scope of dates
(from…until…) or give the period of the last X days/weeks/months or give a scope of
numbers of the statements you want to see.
Then press the
button.
option. If you do, please define the
You may also use the
account, statement date and filtering conditions (to be selected from: statement date,
UNTIL statement date, FROM statement date, statement number, available balance,
start-up balance).
113
Cards
The
tab contains a list of all the cards assigned to a given user, as well as
information on applying for new ones.
46.
List of Payment Cards
Once you have selected a proper form from the menu, you will see a list of cards
concordant with the default search criteria. In order to narrow the list down, you may
use a filter available on the page (presented in the image).
The following options are available in the combo fields:
Card Type – debit, charge, prepaid
Account Number – account number assigned to a card
Card Status – inactive, active, closed, reserved, blocked.
You may also use text fields.
Full Name of the card user, company name or program name (exchangable prints) –
text field for writing the whole text or its fragment.
4 last digits of the card number.
Press the
button, if you want the complete list to be displayed.
NOTE! In order for the user to have access to Company cards, the Superuser must
first add appropriate authorizations to the card group in the Users Management tab.
Upon pressing the
button, you can find a list of cards, taking
into consideration the fields available in the card details.
You are allowed to implement a filtering condition in regard to the following items:
•
Company name
•
Card name
•
Card number
•
Account number
114
•
Card Type
•
Status
•
Card user
Use the
reference to add each filtering condition. Press
want to find a card.
The form containing the list of cards features the
choosing which redirects you to a screen featuring the Groups List.
, if you
reference
List of cards:
Users may move a selected card to any group (they have authorizations for). In order
to do that, they would need to mark a proper checkbox in the line describing the card,
and choose any group in the combo field. Press the
want your operation to be confirmed.
button, if you
You will be redirected to card details upon choosing an appropriate reference in the
Card Type column.
Once you are at the card details level, you can change card names displayed in the
system. Write the new name in the Card Name section and confirm your action,
choosing the
reference.
When the validity term expires it is possible to resign from renewal in the Card
Renewal section. Once you have pressed the button, you will see a confirmation
window. Press
you want to reject them.
if you want to save the changes. Press
The button will be available only to cards whose status is Active.
115
if
Use the
button to have your card reserved. Depending on the card
type, you will be redirected to an appropriate screen. Users are allowed to reserve
cards whose statuses are Active and Inactive.
In case of debit and prepaid cards, a warning window will be shown.
The following reasons for card reservation are available to users:
•
Stolen card
•
Lost card
•
Lost PIN
•
Unreceived card/PIN
Confirmation occurs upon pressing the
button. If you
send an instruction for the card to be reserved without marking the field for issuing a
new card, your card will be closed in the card system. Press
return to the screen with details.
if you want to
Use the Status section to activate your card, provided that its status is Inactive. Press
Activate.
Go from the card details level to the screens featuring card transaction records and
card account statements. Press
47.
if you want to return to the list of cards.
Card operations history
The ING BusinessOnLine system features a function allowing for the presentation of
settled transactions made with a given debit card.
The basic search filter has been presented in the image below. The card number is
presented in the Card field, with an alias assigned to a given company.
Transaction Type – available values:
All transactions,
ATM cash withdrawal,
PIN change,
Cashless transaction (including Cashback),
ATM/Bank cash-desk cash withdrawal,
Cash withdrawal in Bank,
Cashless transaction,
Corrective Entry Credit Voucher,
Credit Voucher,
116
Cash transaction corrective entry,
Cashless transaction corrective entry,
”Quasi Cash”,
Account balance query.
The Settlement/Execution Date section must also be completed. Depending on the
chosen option, users may choose the scope of dates or the last X
days/weeks/months. As for charge cards, you may use the option of card transactions
for the current and previous settlement period.
Press
in order to confirm the filtering conditions.
You can use advanced search options to find card transactions. First, you will need to
declare the filtering conditions, choose a proper card in the Card field, use the Add
Selected Account reference to confirm the condition you have provided. In the Date
field, choose the Settlement Date or Execution Date option, and then use the
reference to confirm your operation.
The last section to complete: filtering conditions. Available options:
Settlement date
Execution date
Amount
Original amount
Transaction venue
Transaction type
Currency
Original currency
Conditions are added by means of choosing the
reference. If you press
, the searching process will begin pursuant to the conditions you have
provided.
48.
Applications
Using this function, you may define applications regarding your cards. Available
applications:
117
The application process is broken down into two stages. In the first one, you must
complete all the required fields, and press
. You will see a summary
window, and the system will ask you to confirm your application, pressing the
,
or
button. Another button you can use is
, pressing which renders the possibility of returning to the application form.
49.
Card statement
As for prepaid and charge cards, users have the possibility of generating card account
statements.
In order to find a proper statement, you need to choose the card for which the
statement will be collected, and then specify the dates you are interested in. Once the
card has been selected, the card owner’s full name will be displayed. Press
and you will see a list of card statements.
,
Use the Statement No. reference to see all the card statement details which you will
be able to save in the PDF format.
Additionally, you may look for statements the list by means of using the
option.
After the card has been selected, you should declare your filtering conditions. The
dates are confirmed by the Add Selected Date reference. Apart from that, the following
filtering conditions are available to the user:
•
Statement date – date on which the statement was generated,
118
•
‘From’ statement date – the statement is generated for the period ‘from’ ‘to’.
‘From’ statement date = statement generation start-up,
•
‘From’ statement date – the statement is generated for the period ‘from’ ‘to’.
‘To’ statement date = statement generation end,
•
Opening balance,
•
Closing balance.
The filtering conditions created in this way must be confirmed, so choose the
reference. Press
to have the list of statements displayed in
accordance with the provided criterion.
119
Communications
The
tab makes it possible for users to exchange information with
the Bank, using electronic correspondence.
50.
Correspondence Review
The
function will open automatically. Users have access to all the
correspondence with the Bank, carried out by means of the ING BusinessOnLine
system. To find information, the following criteria should be specified:
Topic – complete the field with a title, topic or fragment of the message.
Sender Addressee – put in the name of the sender or addressee.
Date – select a scope of dates (from.....until....) or the last X days/weeks/months.
Messages – choose your message from a drop-down menu: all (default), sent,
received.
When you press
, you will see a list with all the messages you are
interested in. Choose the right item to have the message contents displayed.
51.
New Message
The
function allows for writing and sending a new message to the
Bank. In order to do that, the following fields should be filled out:
Group – use the drop-down menu to choose the message type out of: bank products,
account information, technical assistance, contact request, complaints, other.
Topic – write the topic of the message, clearly identifying the issue.
Content – use the field to formulate the message to the Bank.
Users may add attachments in the form of local computer files. In order to do that,
press the
page. Press
button and
at the bottom of the application
to send your message to the Bank.
52.
Valid Message
The
function makes it possible for users to write and send to the
Bank valid messages, i.e. those which were sent based on the fulfilment of application
acceptance schemes. Fill out the following fields:
Group – use the drop-down menu to choose the message type out of: bank products,
account information, technical assistance, contact request, complaints, other.
Topic – write the topic of the message, clearly identifying the issue.
Content – use the field to formulate the message to the Bank.
Users may add attachments in the form of local computer files. In order to do that,
press the
button and
page. Press
53.
at the bottom of the application
to send your message to the Bank.
My Advisor
The
function lets you acquire information about your advisor.
121
Trade finance
The
tab makes it possible to deal with products created for financing
trade: letters of credit, warranties, collection payment orders, discount product
payment orders.
54.
Letters of Credit
The
opens up automatically.
54.1
function - and
as its integral part -
Letters of Credit List
The option makes it possible to review the existing letters of credit. To find information,
the following criteria should be specified:
Status – all, open, closed (choices from a drop-down menu).
Amount – scope of amounts from….to…. .
Currency – letter of credit currency (drop-down menu).
Opening Date – select a scope of dates (from.....until....) or the last X
days/weeks/months.
, you will see a list with all the items (single letters of credit
When you press
or agreements) you are interested in. In order to see the letters of credit constituting
an agreement, press
by the agreement name.
The name of a given letter of credit functions as a reference to its details.
122
to
Press
go
back
to
the
letters
of
credit
list.
Press
to go to the amendment of documentary credit
application.
54.2
Documentary credit application
The option allows you to apply for a letter of credit to be opened. Press
to attach files to your application. Press
for validation.
In order for the application to be sent, you must first sign it in accordance with the
binding acceptance schemes.
54.3.
Amendment of documentary credit application
The option allows you to apply for a letter of credit to be changed. Press
to attach files to your application. Press
for validation.
In order for the application to be sent, you must first sign it in accordance with the
binding acceptance schemes.
123
54.4.
Documentary Credit applications’ review
The option makes it possible to review the applications for letters of credit. To find
information, the following criteria should be specified:
Application status – all, entered, pending approval, sent, pending execution,
rejected, executed.
124
Date of submitting application – select a scope of dates (from.....until....) or the last
X days/weeks/months.
It is possible to use additional filtering criteria: Date type – expiry date or application
submission date, beneficiary’s name, amount, no. of letter of credit. All you need to do
is press
.
When you press
, you will see a list with your applications for letters of credit.
In order to get acquainted with the application details, choose the underlined reference
in the Type of Letter of Credit field.
The application will include information on the user who:
- has drawn up the application
- has signed the application
- has sent the application
Additionally, you may check the application status and the date it was changed.
As for the applications with ENTERED or PENDING APPROVAL status, the form
features appropriate buttons which will let you sign or send them.
Another thing you can do is prepare an application, using data from the current
application
or
save
.
125
the
application
in
the
PDF
format
55.
Guarantees
The
section lets you order new guarantees, as well as change and
view the existing ones. The
option is activated automatically.
55.1
Guarantees list
The option makes it possible to review the existing guarantees. To find information,
the following criteria should be specified:
Initial amount – scope from….to…., including the opening amount of the guarantees.
Currency – guarantee currency (drop-down menu).
Validity Date – select a scope of dates (from.....until....) or the last X
days/weeks/months.
When you press
, you will see a list with all the items (single guarantees or
agreements) you are interested in. In order to see the guarantees constituting an
agreement, press
by the agreement name.
The name of a given guarantee functions as a reference to its details.
Press
55.2.
to go back to list of guarantees.
Guarantee application
The option allows you to apply for a warranty. Press
to attach files to
for validation. In order for the application to be
your application. Press
sent, you must first sign it in accordance with the binding acceptance schemes.
126
55.3.
Guarantee amendment application
The option allows you to apply for a warranty change. Press
to
attach files to your application. Press
for validation. In order for the
application to be sent, you must first sign it in accordance with the binding acceptance
schemes.
127
55.4.
Applications review
The option makes it possible to review the guarantee applications. To find information,
the following criteria should be specified:
Application type – all, guarantee issuance application, warranty change application,
guarantee line issuance application.
Application status – all, entered, pending approval, sent, pending execution,
rejected, executed.
Date of submitting application – select a scope of dates (from.....until....) or the last
X days/weeks/months.
128
It is possible to use additional filtering criteria: beneficiary’s name, amount, guarantee
number. All you need to do is press
When you press
.
, you will see a list with your guarantee applications.
In order to get acquainted with the application details, choose the underlined reference
in the Type field.
The application will include information on the user who:
- has drawn up the application
- has signed the application
- has sent the application
Additionally, you may check the application status and the date it was changed.
As for the applications with ENTERED or PENDING APPROVAL status, the form
features appropriate buttons which will let you sign or send them.
Another thing you can do is prepare an application, using data from the current
application
or
save
.
129
the
application
in
the
PDF
format
56.
Documentary collection cover application
makes it possible to prepare collection payment orders.
The
Press
for validation. In order for the application to be sent, you must first
sign it in accordance with the binding acceptance schemes.
57.
Discount Products
The
section lets you draw up applications for buying back
individual invoices and file invoices. The
automatically.
57.1.
Application For Single Invoice Buyback
The option allows you to apply for buying back a single invoice.
130
option will open
Press
for validation. In order for the application to be sent, you must first
sign it in accordance with the binding acceptance schemes.
57.2.
The option
Application for File Invoices Buyback
allows you to apply for buying back file invoices.
In order to attach a file containing invoices, press
. To confirm your
application, press
. In order for the application to be sent, you must first
sign it in accordance with the binding acceptance schemes.
131
Financial Markets
The
tab makes it possible to deal with products created for
financial markets: FX Trader, Information on economy and MiFID.
58.
FX Trader
The
function opens up automatically.
The user gains access to FX Spot transactions settled via the Customer accounts in
different currencies which are made available in the System. The functionality enables
accessing current FX rates.
To conclude a foreign exchange transaction, the client needs first of all to specify the
bank account from which the transfer will be made. Once the bank account in the
“Transfer of funds from the account” field has been selected, the following fields will be
automatically enabled:
•
Current account balance
•
Available balance
The user now chooses the account to which the amount will be transferred.
In order to get the current quote, the “Declaration” field needs to be checked and the
button needs to be selected. The user will now be
authorized by providing his/her password in the system.
The current quote will be displayed and will be automatically refreshed.
The rate will be highlighted in green if it is higher than the one previously displayed, or
in red if it is lower.
132
Then the transaction amount and the payment title need to be entered.
The amount needs to be entered in the base currency. Otherwise executing such a
transaction will be impossible.
The “Payment title” field may be filled out by entering a title or selecting an entry from
the Payment title database by clicking
button. Additionally, it is possible to
save the entered payment title in the Payment title database by selecting
the
button.
The next step is the selection of the
button. Once the
button has been selected, the quoting will stop for the specified period of time. The
remaining time will be visible on screen. At the same time the transaction amount will
be calculated in the non-base currency at the exchange rate booked by the user.
During
the
time
displayed
on
screen
the
user
may
select
the
button. Once the button has been selected, the order is
sent for execution. The user is not authorized again. The details of the order will be
displayed on screen.
If the time displayed on screen is over and the user does not take any action, the
quote starts to be refreshed once again.
133
59.
Information on economy
option presents commentaries on economy prepared by the
The
Bank. On the first screen you can read the most recent news.
In order to review archived entries, select the button
.
The following criteria should be specified:
Type of commentary – all, daily, weekly, monthly, other
Publishing date – select a scope of dates (from...to…) or the last X
days/weeks/months.
Find text – enter a fragment of the message you are looking for
Select the button and you will see search results presented in the list.
Selecting a subject of commentary will display its contents. You can save a
commentary to a PDF file by using the button
details screen.
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on the commentary
60.
Information on MiFID
option contains information related to the Markets in
The
Financial Instruments Directive, including the classification assigned to MiFID and
other important documents and information.
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Notifications
Use the
tab and specify the method you want to receive text messages
concerning events occurring on your account.
61.
Notification Settings
The
function will open automatically. You may put in phone
numbers to which the text messages will be sent. All you need to do is press
. A new form will open up.
The Phone List field contains a drop-down list of phone numbers which have been
introduced to the system so far. Having selected a specific number, you may remove it
from the system, pressing
.
New phone numbers may be entered into the system, using the Phone Number field
and confirming with the
Press the
.
button if you want to return to the previous page.
You may review the numbers you have entered in the Phone Number field.
Below are four drop-down sections. Press the
button, if you want to expand a
given section. Press
to roll a given section up. Once all the sections have been
dropped down, you will see this:
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Users may define the following notifications:
ING BusinessOnLine system usage – text notifications if you are logged in to the
ING BusinessOnLine system.
Accounts – the first thing you should do is choose the account in regard to which the
text notifications are to be sent. Then define the following criteria:
Minimum amount of charging the account, in regard to which the text notification will
be sent.
Minimum amount of crediting the account, in regard to which the text notification will
be sent.
Time (from 7 am until 8 pm) at which the text notification will be sent.
Transfers rejected - for these transfers ING BusinessOnLine system generate
notification. This option is available for: domestic transfer, ZUS transfer, tax transfer,
internal transfer, european transfer, currency transfer, direct debit, GOBI order, MT101
and Cash withdrawal in a branch (SWE).
Messages – notification on a new message in PK.
Applications – text notification or/and ING BusinessOnLine system notification
concerning: application submission, approval or rejection.
Press
to confirm notification changes.
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Applications
62.
Applications Review
Using the
tab, you may view all the applications defined by yourself and
other Company users. Once the tab has been selected, by default there will appear a
list of applications handed in within the last two weeks. What you can see below is a
search form.
You may view all the ING BusinessOnLine applications in the Application Type field.
Moreover, you can mark/select an application status. If you press
a list of applications concordant with the provided criterion.
, you will see
There are two additional buttons on the screen:
and
.
Once the application has been marked, you may reject it – the REJECTED status will
then be assigned. If you sign and send your application, it will be approved and sent to
the Bank (provided that the signatures put on the application fulfil the application
acceptance schemes).
After clicking the Application Type reference, you will be redirected to the application
details. Then, you will be able to perform an action depending on the status:
•
Pending Approval, Executed – rejection, signing and sending of the
application.
•
as for the other statuses, you will not be able to perform any action.
Another button you can use is
applications.
63.
, pressing which will take you back to the list of
New Application
The form makes it possible to fill out an application form or have the form sent over to
the Bank. Each application is signed with a key.
The following applications are available:
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139
The Other section contains applications for the registration changes which previously
had to be drawn up on paper. They are subject to the same acceptance scheme as all
the other applications.
What you can see below are the particular applications from the Other section:
Application for unblocking of the User / issuing certificate carrier
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Application for defining / modifying User’s rights
When you launch the application, existing user’s data are not visible. To pull the information
about the current rights, select the user from the dropdown list and then click Add selected
User. Then the selected user rights will be presented and can be modified.
Loading rights for other user (by selecting it from the dropdown list and choosing Add selected
User) clears matrix of rights for selected users. Selecting the user from the "Load User rights"
loads the matrix of its rights, and (after the signing and sending the application) give these rights
to users added in the "Selected Users".
Modification of permissions for multiple users on a single application causes that all users will
be given the same (defined in the application) scope of the rights. Previous rights will be
removed.
141
142
Application for modifying acceptance schemes
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Order of equipment
Application for change of account for fees and commissions
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Application for changing address data
After application approval, system verify User’s authorizations to this kind of disposal.
Verification based on data contained in Attorney for Fact’Right Form.
Moreover, in case of selected applications below the disposal occur statement
concerning with issue statements of will.
Each application can be save as a draft by using the
button. Saved request is possible to further editing in Applications review.
Moreover, several minutes apart, the system automatically saves the completed
application as a draft.
In addition, automatic saving of entered data in the application is made when you log
off the system or when changing work context
At the time of transition to another place in the system, change the language or
context of work before the earlier auto save draft appears following message: "The
amendments have not been saved. " When you select "Cancel" the request is not
saved and the user can navigate to the forms.
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