Services
Transcription
Services
Welcome/Introduction John McAdam President and Chief Executive Officer 3 Agenda 8:00 Welcome/Introduction John McAdam, President & CEO 8:15 Product Overview & Market Opportunity Dan Matte, SVP Marketing, Corporate Development & Business Development 8:50 Enabling the Dynamic Data Center / TMOS v.11 Erik Giesa, VP Product Management 9:25 Technology Update / Roadmap Karl Triebes, SVP Product Development & Chief Technical Officer 10:10 BREAK 10:25 Sales Update Mark Anderson, SVP Worldwide Sales 10:50 Services Update Julian Eames, SVP Business Operations 11:10 Business Development / Strategic Partnerships Jim Ritchings, VP Business Development 11:30 Business Model Overview / Financial Outlook Cooper Werner, Vice President, Finance 11:50 Wrap-Up John McAdam, President & CEO 12:00 Q&A 12:30 ADJOURN © F5 Networks, Inc. Product Overview and Market Opportunity Dan Matte Senior Vice President of Marketing, Corporate and Business Development 5 Today, Data Centers Are Under More Pressure than Ever Before • It started simple • More user types, services • Application issues • Security woes… © F5 Networks, Inc. 6 Today, Datacenters are Under More Pressure than Ever Before • It started simple • More user types, services • Application issues • Security woes… What’s the answer? © F5 Networks, Inc. 7 Strategic Points of Control Enable a More Dynamic Data Center • Manage the network as a reusable fabric or pool of resources • Reconfigure dynamically • Manage applications and services, not objects and devices • Context-aware policies and visibility • Open API and ecosystem © F5 Networks, Inc. 8 It’s about providing a broad set of services Gartner © F5 Networks, Inc. 9 Platform for Network, Application, and Security • New security hole • High cost to scale • Slow performance Network Administrator Traditional networks are focused on connectivity Application Developer Applications focus on business logic and functionality © F5 Networks, Inc. 10 iApps Make TMOS Power Widely Accessible © F5 Networks, Inc. 11 Powerful Trends Continue Liquid Data Centers Increased Mobility More Traffic Browser Is the App © F5 Networks, Inc. 12 Stats… © F5 Networks, Inc. 13 Connected Devices Today Today 4 Billion Source: Intel and Cisco – The Internet of Things © F5 Networks, Inc. 14 Connected Devices in 2015 Today 4 Billion 2015 15 Billion Source: Intel and Cisco – The Internet of Things © F5 Networks, Inc. 15 Connected Devices in 2020 Today 4 Billion 2015 15 Billion 2020 50 Billion Source: Intel and Cisco – The Internet of Things © F5 Networks, Inc. 16 By 2018, Servers Will Be 125x More Powerful Server Power By 2018 Server Power Today Source: Intel Web 2.0 Summit 2011 © F5 Networks, Inc. 17 Internet Traffic in 2010 Was Greater Than All Prior Years Combined Inception to 2009 Source: Intel Web 2.0 Summit 2011 2011 © F5 Networks, Inc. 18 Did You Feel the Quake? © F5 Networks, Inc. 19 Why TMOS Is Different Smart Application Proxy F5 TMOS Other L4/7 Slow Fast Firewalls Routers L2/3 Switch Dumb © F5 Networks, Inc. 20 Turn It On Load Balancing App Security Optimization Authentication © F5 Networks, Inc. 21 BIG-IP Edge Client • Web-Delivered and Standalone Client • • • • • • • Mac, Windows, Linux iPhone, iPad, iTouch Android (APAC) Drive security Endpoint inspection Full SSL VPN Per-user flexible policy • Enable Mobility • • Smart connection roaming Uninterrupted application sessions • Accelerate Access • • • Adaptive compression Client-side cache Client-side QoS © F5 Networks, Inc. 22 F5 Customers Purchase More Over Time Typical large F5 customer spending curve F5 customer spending based on the top 50 customers (2004-2011) Average Yearly Bookings (thousands) Source: F5 Sales Operations (salesforce.com data) Top 50 customers excludes US, PRC, and Singapore governments. Year © F5 Networks, Inc. 23 Physical or Virtual F5 Physical ADCs High-performance and specialized hardware F5 vCMP or Virtual Editions Virtualization Enterprise Cloud Ready Virtual Editions provide flexible deployment options for virtual environments Physical ADCs + vADCs = F5 Dynamic Infrastructure Ultimate in flexibility and performance © F5 Networks, Inc. 24 The World Needs Both © F5 Networks, Inc. 25 “People Who Are Serious About Software Should Make Their Own Hardware” • Designed for Application Delivery • Designed to function as a complete system • World-class reliability © F5 Networks, Inc. 26 Need for Security Q55: Which statement best sums up your belief about the role of ADC in terms of providing security for your network? Source: F5 survey of 1,000 IT pros Sept 2011 © F5 Networks, Inc. 27 Strong Market Drivers • Traffic • Mobile • Consolidation F5 Leadership • Technology • Community • Partners New Uses • iApps • Security • Service Provider © F5 Networks, Inc. 28 ADC Vendor Revenue 2011 and 2015 Forecast Overall CAGR 19.3% Adv ADC CAGR 20.8% Source: Gartner ADC Market Forecast Q3 2011 © F5 Networks, Inc. 29 Trends Pulling ADN Into New Markets Mobile Computing Liquid Data Centers ADN 2011 = $5B WAN Optimization Load Balancing Advanced ADC SSL VPN App Security Storage Optimization Increased Traffic Browser Is the App © F5 Networks, Inc. 30 New Uses Expand Our Markets ADN 2015 ~$11B Carrier Traffic Management ADN 2011 Secure Web Gateway ADC Identity & Access Management Cloud Controllers Edge Security Mobile & Media Data Optimization © F5 Networks, Inc. 31 Functional Modules Address New Markets ADN 2015 ~$11B URL Filtering AVR ADN 2011 PSM & MSM FW ADC APM & Client EDGE WA/WOM Caching ARX Virtual Editions © F5 Networks, Inc. The F5 Version 11 Revolution Erik Giesa Vice President of Product Management and Product Marketing 33 Dynamic Data Center Maturity Model Separate Test and Development Consolidate Server Consolidation Aggregate Capacity On Demand Automate Self-Managing Data Centers Liberate Enterprise Computing Clouds On and Off Premise Hypervisor You Are Here Or Here Or Here Or Here Extensible IT Services, On-Demand and Shared Infrastructure = Dynamic Data Center © F5 Networks, Inc. 34 BIG-IP v11: Delivers Massive Gains in IT Efficiency Enabling the Dynamic Data Center • 10-100x faster application-centric deployment with F5 iApp • F5 revolutionizes network to application lifecycle management • Reducing OpEx and CapEx with unique ScaleN architecture • Most cost-effective scale as you grow architecture • Unique application-centric workload management • Most flexible architecture for elasticity and resiliency • Unique new Application Services driving consolidation • Unifying more services for Service Providers, lowering CapEx • Integrating security into the application lifecycle, creating agility • Optimizing the WAN at 5x the performance and half the price © F5 Networks, Inc. 35 The Microsoft Exchange Administrator View Microsoft Exchange User Interface © F5 Networks, Inc. 36 Only F5 Has Access Policy and SSO Control © F5 Networks, Inc. 37 Only F5 Has Access Policy and SSO Control • Only vendor with BIG-IP Access Policy Manager (APM) • Only vendor with prescriptive security guidance • But still required 56 configuration settings © F5 Networks, Inc. 38 F5 iApp: Rapid, Unified, and Simple Provisioning of New ADN Services 16 pages and 56 settings reduced to 4 questions in language an Exchange administrator understands © F5 Networks, Inc. 39 F5 iApp: Rapid, Unified, and Simple Provisioning of New ADN Services Or 6 if you need authentication © F5 Networks, Inc. 40 The Shift to the Dynamic Data Center • The static data center used to work • Then came cloud computing • And the era of applications • And traffic diversification • And now IT is buckling … © F5 Networks, Inc. 41 How the Static Data Center Falls Short © F5 Networks, Inc. 42 How the Static Data Center Falls Short © F5 Networks, Inc. 43 How the Static Data Center Falls Short © F5 Networks, Inc. 44 How the Static Data Center Falls Short © F5 Networks, Inc. 45 Is This a Dynamic Data Center? © F5 Networks, Inc. 46 Is This a Dynamic Data Center? © F5 Networks, Inc. 47 Global CIO Strategies Focus on Creating New Infrastructures for Growth and Efficiency Ranking of IT strategies that CIOs selected as one of their top three 2011 2010 2009 2008 Developing or managing a flexible infrastructure 1 8 11 11 Delivering applications and growth projects 2 1 3 1 Reducing the cost of IT 3 3 2 10 Improving IT management and governance 4 6 4 7 Consolidating IT operations and resources 5 9 9 12 Reorganizing IT (attracting/retaining IT personnel) 6 10 8 3 Expanding the use of information/intelligence 7 7 10 9 Implementing business process improvements 8 4 5 6 Implementing cloud solutions (SaaS, PaaS, IaaS) 9 * * * Improving/linking the business-IT relationship 10 2 1 2 * New response category © F5 Networks, Inc. 48 F5’s Road to the Dynamic Data Center F5 architectural firsts Application Delivery Framework TMOS (v11) Application Control Plane Module & Ecosystem Integration (v10.0) TMOS (v9.0) Application Data Plane CMP and VIPRION (v9.x) © F5 Networks, Inc. 49 F5’s Vision Is Foundational for the Dynamic Data Center • An Application Delivery Architectural Approach: • The network – a reusable fabric or pool of resources • Reconfigure dynamically • Applications and services, not objects and devices • Context-aware policies and visibility • Open API and ecosystem © F5 Networks, Inc. 50 v11: F5’s Application Control Plane Architecture • iApp: 10-100x faster app delivery deployment • Powerful contextual application and user visibility • ScaleN: Reduce OpEx and CapEx with pay as you grow architecture • Hardened internal application and user security posture © F5 Networks, Inc. 51 v11: The iApp Revolution • Network optimization for specific apps: weeks to do © F5 Networks, Inc. 52 v11: The iApp Revolution • Network optimization for specific apps: weeks to do • With F5’s application deployment guides: days to do © F5 Networks, Inc. 53 v11: The iApp Revolution • Network optimization for specific apps: weeks to do • With F5’s application deployment guides: days to do • With F5’s new iApp: hours and minutes to do • Portable like virtual machines © F5 Networks, Inc. 54 v11: The iApp Revolution • Framework to unify, simplify, and control Application Delivery Services • Application-centric • Contextual view and advanced analytics • Rapid and predictable deployment © F5 Networks, Inc. 55 F5 iApp Connecting People and Process I © F5 Networks, Inc. 56 F5 iApp Connecting People and Process I © F5 Networks, Inc. 57 F5 iApp Connecting People and Process I © F5 Networks, Inc. 58 F5 iApp Connecting People and Process AVAILABILITY Services I Application Intelligence Resource Cloaking Transaction Assurance Universal Persistence Application Health Monitoring Application Switching Automatic site-to-site failover VM automation SECURITY Services Application security Attack protection Integrated authentication Advanced Encryption Endpoint Security Application Access Policy Optimized SSL VPN Connection Management APP OPTIMIZATION Services Geolocation TCP Optimization Rate Shaping Server Offload DC to DC Replication Application Intelligence Load Balancing Caching Compression © F5 Networks, Inc. 59 BIG-IP v10 Managing Objects and Services © F5 Networks, Inc. 60 BIG-IP v11 Managing Application Services © F5 Networks, Inc. 61 BIG-IP v11 Managing Application Services F5 iApp: Changing the Game Managing application services… not network devices or objects © F5 Networks, Inc. 62 F5 iApp • Templates allow config based on business policy • Automation and provisioning • Rapid change management • Portability between F5 devices • Reusable services © F5 Networks, Inc. 63 F5 iApp Services A single interface to: • Create application availability, security, and optimization services • View, manage, and easily update applications across all F5 software modules • Create portability between F5 devices © F5 Networks, Inc. 64 Deploying F5 and True Application Delivery Has Never Been Easier… Cut Operational Costs and Provide IT Decision Making Benefit in Time Savings Benefit in Time Savings 2 days to research (SharePoint) 7 days to research (F5) [assumes using WebAccelerator and BIG-IP ASM] 2 days to set up test environment (SharePoint) 3 days to set up test environment (F5) 10 days to test (SharePoint/F5) 14 days to research (Exchange) 14-21 days to research (F5) 5 days to set up test environment (Exchange) 3 days to set up test environment (F5) 30 days to test (Exchange/F5) 2 days implementation (Exchange/F5) Why? Why? 65% reduction in documentation 88% reduction in steps 82% reduction in inputs 75% reduction in documentation 96% reduction in steps 90% reduction in inputs 95% reduction in time to deploy! 84% reduction in time to deploy! From about 3 months to 1 hour From about 3 months to 2 hours © F5 Networks, Inc. 65 How Can You Adapt and Enable Smart Compliance? • 237 pages for a network device’s security controls • 100s of requirements NIST SP 800-53 © F5 Networks, Inc. 66 How Can You Ensure Compliance and Be Agile? • Objective • IA-5 AUTHENTICATOR MANAGEMENT • Control: The organization manages information system authenticators for users and devices by: Verifying, as part of the initial authenticator distribution, the identity of the individual and/or device receiving the authenticator; Establishing initial authenticator content for authenticators defined by the organization; Ensuring that authenticators have sufficient strength of mechanism for their intended use; Establishing and implementing administrative procedures for initial authenticator distribution, for lost/compromised or damaged authenticators, and for revoking authenticators; Changing default content of authenticators upon information system installation; Establishing minimum and maximum lifetime restrictions and reuse conditions for authenticators (if appropriate); Changing/refreshing authenticators [Assignment: organization-defined time period by authenticator type]; Protecting authenticator content from unauthorized disclosure and modification; and Requiring users to take, and having devices implement, specific measures to safeguard authenticators. • Translate and apply into consistent, predictable, and repeatable security controls. Cost • Dozens of hours per device? • How do you audit? Risk What happens when: • It’s applied incorrectly? • Or it isn’t applied? • Knowledge worker leaves? CCI-000213: The organization enforces minimum password length. CCI-000197: The organization enforces password complexity by the number of special characters used. CCI-000188: The organization manages information system authenticators for users and devices by establishing the time period for changing/refreshing authenticators. CCI-000186: The organization manages information system authenticators for users and devices by establishing maximum lifetime restrictions for authenticators (if appropriate). CCI-xxxxxx: ……………………………… © F5 Networks, Inc. 67 Compliance and Agility in Action U.S. DoD and Federal Government • New F5 NIST 800-53 iApp • Compliant and Predictable Security Controls • Compliance • Logging • Access • Auditing • Password Policy • Session Management • ACLs • Etc.… © F5 Networks, Inc. 68 Compliance and Agility in Action U.S. DoD and Federal Government • New F5 NIST 800-53 iApp • Compliant and Predictable Security Controls • Compliance • Logging • Access • Auditing • Password Policy • Session Management • ACLs • Etc.… From 5 – 8 weeks of expert system design and 320 NIST requirements to 5 minutes applied consistently everywhere, all the time © F5 Networks, Inc. 69 F5 iApp Ecosystem and Open Marketplace • More than 20 iApps shipped with v11 • More than 12 have been released since v11 © F5 Networks, Inc. 70 F5 iApp Ecosystem and Open Marketplace • More than 20 iApps shipped with v11 • More than 12 have been released since v11 • F5’s Open iApp Ecosystem part of DevCentral © F5 Networks, Inc. 71 F5 iApp Ecosystem and Open Marketplace • • • • More than 20 iApps shipped with v11 More than 12 have been released since v11 F5’s Open iApp Ecosystem part of DevCentral Share iApps within organizations, between partners, and with other vendors © F5 Networks, Inc. 72 F5 iApp Application Analytics • Information grouped by application • Provides: • • • • • • End-User Perspective Application Intelligence ROI Reporting Capacity Planning Troubleshooting Performance Statistics Collected • Server Latency • Client-Side Latency • Throughput • Response Codes • Methods • URLs • Client IPs • Client Geographic • User Agent • User Sessions Views • Virtual Server • Pool Member • Response Codes • URL • HTTP Methods © F5 Networks, Inc. 73 Unique F5 ScaleN Architecture Ultimate Scalability and Reliability Flexibility to scale up, scale out, virtualize on-demand, and pay as you grow Scale Up Clustered Multiprocessing (CMP) & SuperVIP TMOS Virtualization (vCMP) Scale Out © F5 Networks, Inc. 74 F5 ScaleN: Failover Synchronization • Scale out across pools of devices • Automatically reassign targeted iApp workloads • Avoid application service disruptions • Works with any TMOS v11 platform • VIPRION, appliances • Or Virtual Editions © F5 Networks, Inc. 75 F5 Service Synchronization Creating an Adaptable and Extensible Application Control Plane v11 Application Control Plane Superior application delivery across distributed infrastructure. Efficient and consistent policy distribution across F5 ADCs: Synchronize iApps, iRules, profiles, security, DB, and more. Device Service Cluster © F5 Networks, Inc. 76 Usual Approach Is Opposite of Agility Lots of Small ADCs Lots of Configuration Objects, policies, and dependences © F5 Networks, Inc. 77 F5 Approach: The Application Control Plane Enabling the Dynamic Data Center F5 ScaleN – Device service clusters scale out across a pool of F5 resources managed as one fabric. Automated Service Synchronization Multi-blade ADCs Virtualized Instances Clustered ADCs For N+1 Clustering Service-Based Failover Distributed Policy Sync F5 iApp – Provides easy-to-use application-centric management. Unify services for rapid, predictable deployment. Repeatable Customizable Distributable Config © F5 Networks, Inc. 78 v11: Revolutionary New Application Delivery Services • Carrier-grade DNS services • Cutting CapEx in half and enabling LTE • Security integration • Vulnerability discovery and remediation in minutes • Best-in class scale, acceleration, and optimization services • Superior price / performance • 63% improvement for SharePoint AVAILABILITY Services Application Intelligence Resource Cloaking Transaction Assurance Universal Persistence Application Health Monitoring Application Switching Automatic site-to-site failover VM automation SECURITY Services Application security Attack protection Integrated authentication Advanced Encryption Endpoint Security Application Access Policy Optimized SSL VPN Connection Management APP OPTIMIZATION Services Geolocation TCP Optimization Rate Shaping Server Offload DC to DC Replication Application Intelligence Load Balancing Caching Compression © F5 Networks, Inc. 79 Control the Tsunami: Strategic Points of Control LTE and IMS & IP Based Services Voice & Messaging VoIP Video & Content Delivery MMS/IM IPTV VoD Data Services Web Apps Service Operations DNS AAA • GGSN • PGW Inspection Engine 3G Policy Enforcement 4G OSS/BSS KEY OPTIMIZED TRAFFIC 2G F5 Unified IP Services NON-OPTIMIZED TRAFFIC PCRF & CHARGING Service Awareness, Traffic Steering, Policy Enforcement, TCP Optimization, IPv6, NAT, DNS, Security, and Service Scaling © F5 Networks, Inc. 80 Problem: Dual Stack Needed for IPv4 and IPv6 (LTE) • Majority of Internet properties support only IPv4 • Pure IPv6 clients (LTE) unable to access majority of Internet • Common solution to run client dual stack IPv4/IPv6 • Problem for mobile / client to run dual stack IP addresses © F5 Networks, Inc. 81 F5 Simplifies the IPv6 Evolution Rapid Adaptation to Next Gen Internet • 50% reduction in infrastructure and management costs • Unified NAT64 and DNS64 architecture • • • • Provides automatic translation and future-proofing Supports pure IPv6 clients accessing both IPv6/IPv4 sites Critical for mobile devices and any client optimized for pure IPv6 Eases evolution and bridges gap between IPv6/IPv4 DNS © F5 Networks, Inc. 82 The Web Security Problem Is Industry Pervasive Overall 230 111 Banking 30 35 Education 80 404 Financial Services Retail Social Networking 33 215 Insurance Manufacturing 266 71 Healthcare IT Telecommunications 80 Average annual amount of new vulnerabilities introduced per website by industry (2010) Source: WhiteHat Security Statistics, March 2011 © F5 Networks, Inc. 83 Size and Scope of Web Security Problem Scope: Total sites: 504,082,040* Total SSL sites: 1,722,572* Average site vulnerabilities: 230** Average days to fix: 116** Problem: Lower-end estimation of vulnerabilities in existence: 396,191,560 Cost: • Not enough expertise • Not enough personnel • Not enough time * Source: Netcraft, October 2011 ** Source: WhiteHat Security Statistics Report, March 2011 © F5 Networks, Inc. 84 Rapid Protection from Vulnerabilities Discovery and Remediation in Minutes Customer Website WhiteHat Sentinel • Finds vulnerabilities • Virtual-patching with oneclick auto-policy creation on BIG-IP ASM • Vulnerability checking, detection, and remediation • Complete website protection BIG-IP Application Security Manager • Verify, assess, resolve, and retest in one UI • Automatic or manual creation of policies • Discovery and remediation in minutes © F5 Networks, Inc. 85 Problem: Scaling to Meet Disaster Recovery SLAs While Reducing Costs Competitor Hardware Competitor Hardware Constantly add more devices just to scale, requiring load balancing and additional security devices © F5 Networks, Inc. 86 Solution: Meet Disaster Recovery SLAs and Reduce Costs 5–10x the performance at ½ the price vs. Riverbed or Silver Peak BIG-IP WOM BIG-IP WOM © F5 Networks, Inc. 87 Only F5 Can Drive the Dynamic Data Center! The F5 Application Delivery Framework • The F5 Application Delivery Framework • Application Control Plane Architecture • Unify all application services • F5 iApp • Application-centric management • F5 ScaleN • • • Pay as you grow architecture Scale up / Scale out Elasticity / Resiliency • Automated Policy Synchronization • Application and Network Analytics • New v11 Application Delivery Services © F5 Networks, Inc. 88 F5: A Solution at Every Step of the Evolution Separate Test and Development Consolidate Server Consolidation Aggregate Capacity On Demand Automate Self-Managing Data Centers Liberate Enterprise Computing Clouds On and Off Premise Dynamic Control Hypervisor Dynamic Control Dynamic Control Dynamic Control Dynamic Control A Reusable and Extensible Services Platform from Enterprise to Cloud © F5 Networks, Inc. Technology and Roadmap Karl Triebes Chief Technical Officer and SVP Product Development 90 © F5 Networks, Inc. 91 Solstice v11 © F5 Networks, Inc. 92 FY2011 Highlights • BIG-IP v11 • Great response from customers and field • VIPRION 2400 • Shipped number of new appliances in FY2011 • Award-winning products • • • VIPRION 2400 – Best of Show at Tokyo Interop BIG-IP Edge Gateway – Gold Winner Best Secure Remote Access Product from SearchSecurity.com BIG-IP ASM – 5 star award for Application Firewall from SC Magazine • Significant progress in security market • Large expansion of Silicon Valley facility • Acquired Crescendo IP © F5 Networks, Inc. 93 Inflection Points What does ‘Inflection Point’ mean? An event that changes the way we think and act. Andy Grove, Founder of Intel © F5 Networks, Inc. 94 F5 Inflection Points Date Product Technology 2004 BIG-IP v9 Proxy Proxy, iRules, ASICs, CPU, switches, TMOS modularity 2006 CMP on BIG-IP 8400 Moore’s law, multi-core CPUs 2007 VIPRION Architecture FPGAs, CMP, Ethernet switch fabric, vertical hardware integration 2009 Module Integration (unified platform with performance) TMOS as a platform – modularity, plug-ability, and performance 2011 BIG-IP v11 – Application abstraction (iApp), hardware multi-tenancy, Dynamic Data Center, VIPRION 2400 Application templates, vCMP, CMI, VIPRION, virtualization © F5 Networks, Inc. 95 Scale Up, Scale Out Delivering True On-Demand Scale and Resiliency Scale Up “Elasticity” Scale Out “Resiliency” © F5 Networks, Inc. 96 Application and Service Delivery Fabric: Scale Up, Scale Out vCMP Virtual Clustered Multiprocessing SuperVIP clusters Scale Up “Elasticity” Delivering True On-Demand Scale and Resiliency vCMP N Way Instance Clustering VE Distribution Scale Out “Resiliency” © F5 Networks, Inc. 97 Roadmap Focus • Security – Project Unity • Service Provider/Telco/Mobile • Build on v11 with Centralized Management and Focus on Usability • Virtual Environments, Cloud, and the Dynamic Data Center • Hardware and Hardware Offload © F5 Networks, Inc. 98 Security Roadmap © F5 Networks, Inc. 99 BIG-IP Security • Modules • BIG-IP Application Security Manager (ASM) • BIG-IP Protocol Security Manager (PSM) • BIG-IP Access Policy Manager (APM) and Edge Gateway • Security Features in TMOS L3 Security DDOS, packet filters, IP protocol validation, fragmentation, checksum, lengths, etc. L4 Security TCP protocol validation, lengths, checksum , TCP DOS attacks, etc. L5/7 Security Protocol level security of DNS, HTTP, SMTP, SIP etc. © F5 Networks, Inc. 100 Application Security © F5 Networks, Inc. 101 Increasing Volume and Complexity of Traffic API Billionaires Club, 2011 Edition 13 billion API calls/day (May 2011) 5 billion API calls/day (April 2010) 5 billion API calls/day (October 2009) 10 billion API calls/month (January 2011) 8 billion API calls/month (Q3 2009) 3 billion API calls/month (March 2009) 1.1 billion API-delivered stories/month (March 2010) Over 50% of all traffic via API (March 2008) Over 260 billion objects store in S3 (January 2011) Source: John Musser, ProgrammableWeb, Glue Conference 2011 © F5 Networks, Inc. 102 Web Vulnerabilities Statistics Overall top ten vulnerability classes of 2010 Percentage likelihood that at least one vulnerability will appear in a website Source: WhiteHat Security © F5 Networks, Inc. 103 BIG-IP ASM v11.0 • Secure latest web 2.0 apps. + new platform support • Support for AJAX apps and JSON payloads • ICAP enhancement for SOAP and SMTP attachments • iApp for BIG-IP ASM preconfigured policies • High performance on BIG-IP 11000 • Secure web 2.0 application virtualization or in the cloud • VE and auto policy sync between devices including deployment in the cloud • Isolated resource allocation: vCMP support for BIG-IP ASM • Enhanced management and reporting • Enhanced WhiteHat integration • BIG-IP dashboard includes BIG-IP ASM metrics © F5 Networks, Inc. 104 Innovative Protection for Web Applications • Secure virtualized and cloud applications • Automatically share policies between devices • Quickly deploy BIG-IP ASM VE in DCs and clouds © F5 Networks, Inc. 105 Close the Loop on Security Customer Website WhiteHat Sentinel • Finds vulnerabilities • Virtual-patching with oneclick auto-policy creation on BIG-IP ASM • Vulnerability checking, detection, and remediation • Complete website protection BIG-IP Application Security Manager • Verify, assess, resolve, and retest in one UI • Automatic or manual creation of policies • Discovery and remediation in minutes © F5 Networks, Inc. 106 Project Unity – Unified Security © F5 Networks, Inc. 107 Project Unity: Introduction • Recent high-profile attacks have put a spotlight on vulnerabilities with traditional security approaches • Attacks focused on applications, APIs, and websites • Traditional firewalls not able to cope with session scale and throughput • Major firewall replacement projects last year with BIG-IP at Fortune 500 accounts • BIG-IP has built-in high performance layered security capabilities today GOAL • Thousands of security-focused iRules Displace firewalls in the data center by providing consolidated high-performance multi-layered security on BIG-IP products © F5 Networks, Inc. 108 WikiLeaks DDoS Attack Profile • 3 Basic Classes of Attack • • • L7: ICMP Flood • ICMP protocol attack • Consumes router, firewall, and server resources HTTP (Web): Slowloris • Creates massive concurrent sessions • Firewalls quickly overwhelmed • Server resources completely consumed Slowloris TCP Flood Border Router (Internet Connection) Intrusion Prevention Device PCI Compliant Firewall L4: TCP Flood/Syn Flood • Targets any TCP-aware device • BIG-IP/ASM stopped attacks! • ICMP flood F5 BIG-IP with ASM Module Combination of core TMOS functionality, iRules, and BIG-IP Application Security Manager (ASM) © F5 Networks, Inc. 109 Project Unity Roadmap • Focus on Internet Firewall Market for 2012 • Expand beyond in 2013 • Consolidated L3-L7 security with comprehensive visibility • Integrated access control with BIG-IP APM/Edge Gateway • Consolidated user interface and policy management • Centralized management for multiple devices using Enterprise Manager and v11 Device Groups • ICSA certification in BIG-IP v11 • Full analytics, reporting, and event management with AVR and third-party tools © F5 Networks, Inc. 110 Project Unity • PCI Compliance • DOS • IP Intelligence © F5 Networks, Inc. 111 Project Unity • PCI Compliance • DOS • IP Intelligence Unified Security Framework © F5 Networks, Inc. 112 Unity: Application Awareness • Classify flows and identify the application • DPI engine for security and service provider applications • Early version to be available FY Q2 • Typical applications in the data center: OWA SharePoint Oracle Lotus Notes PeopleSoft SIP DNS • Example: Detect file transfer in SharePoint, identify if file is binary, if true, send to virus scanner © F5 Networks, Inc. 113 Next Generation Unified Security Unified Management Interface BIG-IP APM BIG-IP ASM & & Edge FW Gateway 3rd-Party 3rd-Party Products Interface(s) Classification TMOS iRules, High Performance Proxy, SSL, ScaleN, BIG-IP platforms, Virtual Edition, HA and Performance, Full state failover AVR Apps, Databases, CA, Virus scan, Spam check, SIEM, Scanner © F5 Networks, Inc. 114 Service Provider / Telco / Mobile Roadmap © F5 Networks, Inc. 115 F5’s Intelligent Service Delivery Controllers IP-Based Services VoIP Video & Content Delivery SMS/MMS IPTV VoD Data Services Web Apps Service Operations Fixed OSS/BSS Policy Enforcement Mobile AAA Inspection Engine DNS Alliance Partners Voice & Messaging Unified Services Service Awareness, Intelligent Traffic Steering, Policy Enforcement, TCP Optimization, IPv6, NAT, DNS, Security, and Scaling of VAS © F5 Networks, Inc. 116 Service Provider Roadmap Focus • DPI – Traffic Classification, Subscriber Policy Management, Analytics, and Charging (PCRF) • Internet Firewall • LTE (VoLTE) and IMS • Multi-tenancy and Virtualization • Core Infrastructure and Routing • SP-specific iRules • High-Performance, Carrier-Grade NEBS Hardware © F5 Networks, Inc. 117 Classification and DPI • Classification technology foundational for both Telco/Mobile and Security Markets • Leverage TMOS performance and capabilities as the platform • Offload in BIG-IP hardware • Trial version in 11.1 (FY Q2) • Built team in San Jose starting last year • Full market version targeted for FY2013 launch • Full version will address core DPI market requirements • Policy enforcement • Analytics • Subscriber awareness • Full classification • Traffic steering • Optimization © F5 Networks, Inc. 118 Classification Built into TMOS TMOS Engine DFA HTTP … TCP Events TCP proxy Classification Engine http host rtmp site contenttype root Stats TCP Database © F5 Networks, Inc. 119 DPI Trial Version DPI: Q2 2012 • Application classification • Views by subscriber or application • Local reporting • iRule hooks Available as a Trial © F5 Networks, Inc. 120 Centralized Management and Usability © F5 Networks, Inc. 121 Centralized Management Through Enterprise Manager Enterprise Manager : Centralized Management iApp Application-Centric Management Third-Party Orchestration and Workflow Frameworks High Performance Clusters VE Deployment Arrays BIG-IP Cluster Array vCMP Instance Arrays © F5 Networks, Inc. 122 Centralized Management • iApp for Data Center Control Plane Management Application • Enterprise Manager Flexible Deployment Options – VE, Appliance, and Cloud • CMI in v11 Is the Foundation • • Hierarchal structure Device Groups and trust domains • API Driven • GOAL • • New JSON-based API for Enterprise Manager–to–Enterprise Manager and Enterprise Manager–to–third party iControl for BIG-IP Support for orchestration tools Enterprise Manager scales the Data Center Control Plane to provide a ‘Single Pane’ view of the application infrastructure © F5 Networks, Inc. 123 Device Groups in BIG-IP v11 Granular manual or automatic syncing Sync /common configs across Device Groups Active / Standby 2 Active / 1 Standby Ability to scale beyond the pair Active /Active Simplify deployment of Active/Active 5 Active Heterogeneous groups © F5 Networks, Inc. 124 CMI Scales Enterprise Management © F5 Networks, Inc. 125 Active TG1 Datacenter 3 Datacenter 4 Datacenter 2 Standby Active 8900 GTM1 GTM2 Active Datacenter 1 Standby 1600 Active TG1 GTM3 Active TG2 ASM + Policy Sync LTM (Solo) EM WAN Optimized iApps Active / Standby Datacenter 7 (VCMP) a a a b b b c c c d d d a b c d Datacenter 6 (Cloud Provider) Datacenter 5 Active: TG1-TG8 a a a b b b c c c d d d a b c d iApps in the Cloud Active: TG9-TG15 Stateful DAG L7 Tier © F5 Networks, Inc. 126 Trust Domain 2a Active TG1 Datacenter 3 Datacenter 4 Datacenter 2 Trust Domain 4 Trust Domain 2b Standby Trust Domain 3a Active 8900 GTM1 GTM2 Active Datacenter 1 Standby Trust Domain 3b 1600 Trust Domain 1 Active TG1 GTM3 Active TG2 ASM + Policy Sync LTM (Solo) EM WAN Optimized iApps Active / Standby Datacenter 7 (VCMP) Trust Domain 7.x ... a a a b b b c c c d d d a b c d Datacenter 6 (Cloud Provider) Trust Domain 6 Datacenter 5 Trust Domain 1 (spans Datacenters) Active: TG1-TG8 a a a b b b c c c d d d a b c d iApps in the Cloud Active: TG9-TG15 Stateful DAG L7 Tier © F5 Networks, Inc. 127 Trust Domain 2a Trust Domain 4 Trust Domain 3a Device Group 4.1 (Mixed Platform HA) Needs Load Score (Quasar) Device Group 3.2 (LTM) Trust Domain 2b Device Group 2.1 (LTM) Active TG1 Datacenter 3 Datacenter 4 Datacenter 2 Device Group 2.2 (GTM) Standby Active 8900 GTM1 GTM2 Active Datacenter 1 Trust Domain 3b 1600 Device Group 3.1 (LTM) Trust Domain 1 Device Group 1.2 (ASM) Standby Active TG1 GTM3 DG 1.1 (LTM) Active TG2 DG 1.2 (ASM) ASM + Policy Sync EM LTM (Solo) EM Device Group 3.3 (EDGE) EM WAN Optimized iApps Active / Standby Datacenter 7 (VCMP) Trust Domain 7.x ... a a a b b b c c c d d d a b c d 8 x DG 1/guest DG 7.1 DG 7.2 a a a b b b c c c d d d a b c d EM Datacenter 6 (Cloud Provider) Trust Domain 6 Device Group 6.1 (LTM) iApps in the Cloud Datacenter 5 Trust Domain 1 (spans Datacenters) Device Group 5.1 (LTM+ASM) Device Group 5.2 (DSR-DAG) Needs Hierarchical iApp Active: TG1-TG8 Stateful DAG Active: TG9-TG15 DG 1.2 (ASM) L7 Tier Device Group 5.3 (DSR-Supervip) © F5 Networks, Inc. 128 Trust Domain 2a Trust Domain 4 Trust Domain 3a Device Group 4.1 (Mixed Platform HA) Needs Load Score (Quasar) Device Group 3.2 (LTM) Trust Domain 2b Device Group 2.1 (LTM) Active TG1 Datacenter 3 Datacenter 4 Datacenter 2 Device Group 2.2 (GTM) Standby Active 8900 GTM1 GTM2 Active Datacenter 1 Trust Domain 3b 1600 Device Group 3.1 (LTM) Trust Domain 1 Device Group 1.2 (ASM) Standby Active TG1 GTM3 DG 1.1 (LTM) Active TG2 DG 1.2 (ASM) ASM + Policy Sync EM LTM (Solo) EM Device Group 3.3 (EDGE) EM WAN Optimized iApps Active / Standby Datacenter 7 (VCMP) Trust Domain 7.x ... a a a b b b c c c d d d a b c d 8 x DG 1/guest DG 7.1 DG 7.2 a a a b b b c c c d d d a b c d EM Datacenter 6 (Cloud Provider) Trust Domain 6 Device Group 6.1 (LTM) iApps in the Cloud Datacenter 5 Trust Domain 1 (spans Datacenters) Device Group 5.1 (LTM+ASM) Device Group 5.2 (DSR-DAG) Needs Hierarchical iApp Active: TG1-TG8 Stateful DAG Active: TG9-TG15 DG 1.2 (ASM) L7 Tier Device Group 5.3 (DSR-Supervip) © F5 Networks, Inc. 129 Virtual Environments, the Cloud, and the Dynamic Data Center © F5 Networks, Inc. 130 Cloud Strategy and the Dynamic Data Center • Focus on the Dynamic Data Center • Dynamic management of the applications and network • Data center consolidation • Unified application management • Hybrid cloud environments • Virtual Editions + physical hardware • Seamless management • Storage tiering with ARX Cloud Extender (support for more clouds) © F5 Networks, Inc. 131 BIG-IP Product Module Virtual Editions Module LAB Prod 200 Mbs Prod 1 Gbps Standalone LTM Add-on to LTM VE only APM Module GTM LAB Prod 200 Mbs Prod 1 Gbps NA NA Prod Standalone ASM WOM © F5 Networks, Inc. 132 Virtual Edition Roadmap • VE for all modules • Simplified licensing • Enhanced performance and reduced memory footprint • Production versions for XEN and Hyper-V • Centralized management and third-party plug-ins (Microsoft, VMware, etc…) • Public cloud version(s) © F5 Networks, Inc. 133 Platform Roadmap © F5 Networks, Inc. 134 Platform Focus • Best-of-breed high-performance appliance and chassis based platforms • Deep partnerships with major component vendors • Drive component vendor roadmaps • Visibility on 5+ year roadmaps • Hardware offload to accelerate performance (FPGAs, NPUs, etc…) • Continue to enhance vCMP capabilities, scale, and density © F5 Networks, Inc. 135 F5 Platforms: Purpose Built Hardware Superior Performance, Scalability, Availability, and Quality CPUs CPU Assist Classification CPU CPU CPU CPU Compression SSL Flow Assist … … Security CPU CPU HSBe Secure Vault USB Control Process Ethernet Switch Serial Ethernet Always on Management CMP Technology / Ethernet Switch Ethernet Interfaces Packet Path © F5 Networks, Inc. 136 VIPRION Chassis Architecture • Single card type • Each card includes Ethernet ports, chassis management, and fabric interface • Backplane 100% passive • Traffic directed with custom patented Disaggregation FPGAs • Linear scalability with zero configuration changes • Cards/CPUs can form CMP and vCMP clusters © F5 Networks, Inc. 137 FPGAs and BIG-IP • Holistic and balanced system architecture – All part of a purpose built system • BIOS, driver, and FPGA tuned for highest system performance • Field Upgradable • Standards extensions • Feature adds • Bug fixes • Etc. © F5 Networks, Inc. 138 FPGA Critical Technology Evolution Logic BRAM 800 2000 700 1800 1600 600 1400 500 1200 400 Logic 1000 BRAM 800 300 600 200 400 100 200 0 0 1998 2000 2002 2005 2007 2010 2011 1998 2000 2005 2007 2010 2011 SERDES Speed Number of SERDES 80 2002 30 70 25 60 20 50 15 40 Number of SERDES 30 10 20 5 10 0 0 2003 2005 2007 2009 2011 2003 2005 2007 2009 2011 © F5 Networks, Inc. 139 FPGAs Are Leading Edge Silicon San Jose, Calif., April 18, 2011 – Altera Corporation today announced it set an industry milestone in semiconductor technology by delivering the most transistors ever packed onto an integrated circuit. Altera's 28-nm Stratix V FPGAs are the semiconductor industry's first devices to feature 3.9 billion transistors*. This level of functionality delivers unparalleled performance to system designers. *For comparison, the Intel Sandy Bridge 4-Core processor is 995 million transistors Source: Intel and Cisco – The Internet of Things © F5 Networks, Inc. 140 HTTPS Everywhere • Google Search • Wikipedia • Twitter • Facebook • The New York Times • Paypal • and many other sites! © F5 Networks, Inc. 141 BIG-IP Appliances 11050 >42 Gbps SSL Performance Options 8950 • >3x for 6900 & 8900s • 10x coming for 11K Series 20 Gbps 11000 24 Gbps 8900 12 Gbps 6900 6 Gbps 3900 4 Gbps 3600 2 Gbps 1600 1 Gbps 1 – 40+ Gbps © F5 Networks, Inc. 142 Next Generation Appliances • 3 platform families (replaces 1600 – 8950) • Next generation CPUs • Hardware offload (custom FPGAs) • Next generation of SSL hardware Treadstone Whitethorne Stratos • • • • 1U Appliances Low end Up 7x performance 10 GbE Ports • • • • • • 1U and 2U variants Low to mid range Up 7x performance SSL performance options Hardware offload 10 GbE Ports • • • • • • • 2U Appliances Mid to upper end >4-5x performance SSL performance options Hardware offload >80 Gbps L4 10 GbE and 40 GbE Ports © F5 Networks, Inc. 143 VIPRION 2400 • 4 slot chassis with @ 4 U high • Full VIPRION architecture at mid-market price • Priced between 6900 and 8900 (chassis + 1 blade) • Performance • Up to 80 Gbps L7 • L4 with ePVA hardware – 160 Gbps per chassis • 40 GbE ready • SSL hardware acceleration (>230 kTPS) • Compression offload • On demand 10G ports (Up to 32) • Multi-generation of blades – next generation in development © F5 Networks, Inc. 144 Chassis Roadmap VIPRION P8 Chassis ARMSTRONG Next Generation Centaur Blade for VIPRION • 2x performance of PB200 VIPRION blade • Target 320G L4 and 160G L7 • Next generation DAG and HSB and ePVA • Hardware compression • NEBS option available Availability: FY2012 • • • • 8 slot chassis Focus on Telco environments 2x performance of 4 slot chassis Support Centaur and PB200 blades • NEBS Compliant Availability: FY2012 • Target Multi-100’s of Gbps per blade • 100 GbE ports • Multi-terabit class chassis • NEBS Compliant Availability: FY2013/2014 © F5 Networks, Inc. Worldwide Sales Customer Wins and Sales Strategy Mark Anderson Senior Vice President of Worldwide Sales 146 Massive Penetration Opportunities Fortune 500, EMEA FT500, APAC G2000 NA 2011 F500 EMEA 2011 FT500 APAC 2011 G2000* Total F5 Networks Customers 320 261 193 Penetration 64% 52% 46% YoY Customer Growth 7% 7% 22% % with greater than 50 installs 14% 8% 5% % with fewer than 50 installs 86% 92% 95% * There are 416 APAC based companies in the 2011 Global 2000 list. © F5 Networks, Inc. 147 Headcount Growth FY2003 35 93 9 27 164 Total © F5 Networks, Inc. 148 Headcount Growth FY2011 203 426 45 (657%) (500%) 164 (458%) (600%) 838 Total Percentage based growth from 2003 to 2011 © F5 Networks, Inc. 149 Turning “Channels” into Partners Fiscal 2011 • 2000 partners • 70 distributors • HP, Dell, HP and Dimension Data as Global SIs • UNITY launched in APAC (LATAM and China/India remain) • Over 2000 Partner Accreditations • New Managed Service Partner (MSP) tier Fiscal 2012 SI Focus • Driving partners to open new accounts • New “Partner” organization • UNITY launch in LATAM, China/India • Deeper solution focus with HP, IBM, and Dell • Partner focus on pure security initiatives/growth • Dimension Data growth WW • Deeper partner competency (Accreditation, Consulting, Certification) • Deeper engagement with Accenture, CSC, and others • Cloud partner initiatives • New Global Tier with new Global Services (GUARDIAN) © F5 Networks, Inc. 150 Field Enablement © F5 Networks, Inc. 151 Sales Accreditation: Launched May 2011 • Designed In-House • 32 field personnel • 28 other participants (PM, PMM, BD, etc.) • Partner involvement • Customer Story Based • Customer case studies and video testimonials • Pop-up ‘Sales Tips’ Woven in • Progress STATS F5 Partner TOTAL Took at least one module 889 1,815 2,704 Fully accredited 807 1,337 2,144 © F5 Networks, Inc. 152 Sales Accreditation Foundation • Welcome to F5 • Strategic Points of Control • Extended Sales Team Sales Opportunities • Identifying F5 Opportunities • BIG-IP: Application Delivery Solutions • ARX: Data Management Solutions • Virtualization & Cloud Solutions • Application Ready Solutions Sales Best Practices • Tips & Tools • Bringing It All Together © F5 Networks, Inc. 153 Sales Accreditation: Look & Feel © F5 Networks, Inc. 154 Sales Accreditation: Look & Feel © F5 Networks, Inc. 155 Sales Accreditation: Look & Feel © F5 Networks, Inc. 156 Sales Accreditation: Look & Feel © F5 Networks, Inc. 157 Sales Accreditation: Look & Feel © F5 Networks, Inc. 158 Technical Accreditation Core ADC • TMOS • Local Traffic Manager (LTM) • Global Traffic Manager (GTM) Security & Acceleration • • • • • Application Security Manager (ASM) Application Policy Manager (APM) WebAccelerator WAN Optimization Manager (WOM) Edge Gateway Additional F5 Technology • ARX • Enterprise Manager • BIG-IP Platforms STATS F5 Partner TOTAL Took at least one module 739 2,817 3,556 Fully accredited 434 1,100 1,534 © F5 Networks, Inc. 159 Technical Accreditation: Localization © F5 Networks, Inc. 160 Onboarding 2.0 From a One-Day Event To On-Going Professional Development With Measurable Results • Too passive • F5 Sales Launchpad • Faster ramp time • Too short • Sales and Technical Accreditation Programs • Higher quality learning • Too narrow • Hands-on, team oriented New Hire Week • New Hire ‘Community’ • Significant time savings for managers • Improved productivity by one full quarter • Continuing education © F5 Networks, Inc. 161 Onboarding 2.0 From a One-Day Event To On-Going Professional Development With Measurable Results • Too passive • F5 Sales Launchpad • Faster ramp time • Too short • Sales and Technical Accreditation Programs • Higher quality learning • Too narrow • Hands-on, team oriented New Hire Week • New Hire ‘Community’ • Significant time savings for managers • Improved productivity by one full quarter • Continuing education © F5 Networks, Inc. 162 Average Quarterly Bookings by Tenure Salesforce Productivity: FY2011 0 - 6 months 6 - 12 months 1 - 2 years 2 - 3 years > 3 years © F5 Networks, Inc. 163 Million Dollar Accounts • 33% more accounts • Associated bookings up 89% © F5 Networks, Inc. 164 F5 Customers Purchase More Over Time Typical large F5 customer spending curve F5 customer spending based on the top 50 customers (2004-2011) Average Yearly Bookings (thousands) Source: F5 Sales Operations (salesforce.com data) Top 50 customers excludes US, PRC, and Singapore governments. Year © F5 Networks, Inc. 165 Real Wins, Real Money © F5 Networks, Inc. 166 Americas: Software Customer Win USE CASE Scalable IDC Firewall Products 8x VIPRION 4400; 24x PB 200 Blades with Routing and Max SSL; 4x BIG-IP 6900 Services 3 years Premium Support Value Total - $2.2M P&I Sales Cycle 3 months Why we won • Customer was rolling out cProject that would increase its connections by 4-8x. Legacy solution couldn’t handle its needs. • Customer realized F5 could handle its scaling challenge with a 2tier design (F5 VIPRION devices for SSL and L4 FW and 6900s handling internal connections, iRules, monitors, traffic flows to applications). The customer liked the fact that we are a deny by default solution. Pending ICSA certification was adequate. • VERY SHORT launch timeline. © F5 Networks, Inc. 167 Americas: Major Bank Customer Win USE CASE Next Generation IDC Firewall Products BIG-IP 11050E / 8950E platforms, BIG-IP ASM Services Premium Service; Consulting – dedicated on-site Value FY11 $2.4M Services / $8.7M BIG-IP / BIG-IP ASM $326K Sales Cycle BIG-IP ASM <1 month, with follow-on transactions Why we won • Customer had urgent need to stop and block Internet-based Distributed Denial of Service attacks. • Legacy firewalls “tipped over.” • Designed protection architecture on the fly. Team moved on-site production systems into outward-facing FW mode to shield against attacks. • Shipped replacement systems overnight. • Superior combination of technology provides ultra-high capacity and programmable intelligence for absorbing and blocking unwanted attack traffic. © F5 Networks, Inc. 168 U.S. Fed Win: Intelligence USE CASE Consolidation and Technology Refresh Products 20x BIG-IP LTM 3900, 11x BIG-IP GTM 1600, 2x 3900 BIG-IP APM, 12x ACA Services Premium Support Value $1.14M Sales Cycle 7 months Why we won • Unsolicited proposal to upgrade BIG-IP LTM and BIG-IP GTM devices. • Changed long-time customer’s vision of F5 from load balancing to ADC with authentication capabilities. • Added ACA and APM to standardize F5 as authentication baseline for all mission-critical applications. • Used cleared F5 resources and cleared VAR partner to sell up the organization and capture Q4 budget. © F5 Networks, Inc. 169 Americas: Service Provider Strategic Win USE CASE Next Gen Voice Platform (Voice over LTE) Products Non-production labs: 10x BIG-IP LTM 11050, 8x BIG-IP GTM 3900, 14x VIPRION chassis with 32x B4100-N blades Services Non-production, Standard support Value $3.65M total 2011 Rev (Lab), Prod expected in 1H 2012 Sales Cycle 12 months (including 9-month eval) Why we won • SIP delivery and iRules experience led to development of Universal Voice Platform (UVP) and associated new services such as LTE, Encore, and Unified Comms. • Includes porting/migrating existing VoLTE and CVoIP services to UVP, integration of IMS Centralized Services to legacy 2G/3G networks and LTE Evolved Packet Core (EPC). SI Partner Ericsson © F5 Networks, Inc. 170 EMEA: Financial Institution Win USE CASE Scalable Remote Access Products 20x FirePass 4300, 12x BIG-IP GTM 1600, 16x BIG-IP LTM 1600, 6x BIG-IP LTM 3900, BIG-IP APM licensing covering 15K users Services Premium Support, Training, Consulting Value $1,400,000 (two orders) Sales Cycle 7 months Why we won • ‘In-office experience’ at home on either a corporate asset or a private asset. • Meets the bank’s IT savings target and contributes toward the bank’s reduction on real estate costs in major cities. • Chosen as the only technology provider to meet all POC objectives technically. © F5 Networks, Inc. 171 EMEA: ‘New Customer’ Insurance Win USE CASE File System Consolidation and Tiering Products 4x ARX 4000, 4 x ARX 2500 Services Premium Support with 4-Hour RMA, Consulting Value $780K – P+I, consulting Sales Cycle ~10 months Why we won • Customer had a migration project requiring 80 TB of file data to be consolidated onto 14 four-node Windows 2008 clusters. Legacy tools would have taken 4-5 months, affecting 50,000 internal users. • ARX allowed them to migrate data non-disruptively, performing the consolidation project in weeks with ZERO disruption. • Customer‘s second project to offer multiple tiers of storage to internal users to help reduce its storage costs. ARX delivered unrivaled performance on the existing platform and helped simplify the management of its storage pools to further reduce its operational costs. • Using now as a proof of concept for APAC. © F5 Networks, Inc. 172 EMEA: Service Provider Win USE CASE Carrier Grade Nat (CGN) Products 8x VIPRION 4400 BIG-IP LTM Services Premium Support, training Value $789K (Total FY11 business $2.3M) Sales Cycle 2 months Why we won • Exceeded customer’s technical and cost objectives for CGN and the transformation to IPv6. • Firewall replacement use case pitched; FW replacement project in FY12 – will decommission legacy. • WAP GW decommission by adding “header enrichment capabilities.” © F5 Networks, Inc. 173 AP/J: Large Chinese Bank Win USE CASE Next Generation Data Center Build-out (Consolidation) Products 74x BIG-IP 6900 + WebAccelerator module, Enterprise Manager 4000, 18x BIG-IP 3600 Enterprise Services Premium support; dedicated on-site support Value $ 1.815M Sales Cycle 12 months Why we won • Customer was deploying Shared Application Delivery Platform to serve all banking applications used in branch and province (regional) DC level. • F5 positioned early on as strategic point of control delivering intelligence, performance, and security for L4/L7. • Disaster recovery performance and scale. • Customer paid a significant premium on P+I over multi-box solutions from competition. © F5 Networks, Inc. 174 AP/J: Power Company Win USE CASE Next Generation Data Center, ADC Consolidation Products 4x BIG-IP LTM 8900 Services L3 Standard Support Value $289K Sales Cycle 12 months Why we won • Emergency build of new DC, opportunity to sunset Cisco and F5 legacy products. • Customer selected BIG-IP because it had stability, reliability, and performance. • Ability to express-ship solutions. • Long-term relationship with customer’s System Integrators. © F5 Networks, Inc. 175 AP/J: Service Provider Strategic Win USE CASE Scalable, Cost-effective - Gi Firewall Products Existing VIPRION 4400 BIG-IP LTM Services Premium Support & Consulting Value $1M over next 12 months with PB200 growth Sales Cycle 6 months positioning F5 Service Delivery Architecture Why we won • Account team have been positioning F5 SDA and capabilities for 6 months to various architecture teams across customer. • Customer was experiencing DDoS Syn attacks on mobile network consuming up to 50% of radio bandwidth. Multiple ‘traditional’ FW vendors failed scale test. • Existing VIPRION devices purchased for optimization project rushed into production and F5 Consulting implemented solution overnight. SI Partners Huawei and NSN saved millions in having to develop and upgrade code for thousands of RAN nodes. © F5 Networks, Inc. 176 Same Customer: Follow on Win USE CASE CGNAT Logging for Legal Intercept Products 2x VIPRION 2400 BIG-IP LTM and 5x BIG-IP LTM 3900 Services Premium Support, 20 days Professional Services Value Initial value $320K P&I plus potential 12-month growth $1M+ Sales Cycle 2-month sales cycle; 6-month education on F5 capabilities Why we won • Customer purchased Juniper MX960s for CGNAT. Syslogs from Juniper proved too large, cumbersome, and not customizable, therefore: logging for LI requirements was unmanageable. • We positioned LTM with iRules to customize and cut down logs at Juniper end on 3900s, reducing compute and storage requirements SIGNIFICANTLY! VIPRION 2400s chosen as ADC platform moving forward in LI data center to take logging and record feeds from hundreds of platforms. Competition Competition 40% cheaper. Customer chose F5 because of iRules flexibility and trust. © F5 Networks, Inc. 177 AP/J: Service Provider Win USE CASE Mobile Network Capacity Optimization NAT/DNS64 & ALG/Firewall Products 8x VIPRION C4400 chassis, fully loaded with 4x PB200 blades Services Premium Level 1-3 + RMA 3 Value $1.9m USD P+I Sales Cycle 9 months (including 1 month Proof of Concept) Why we won • Performance of the VIPRION platform allowed for immediate growth plus planned exponential growth in mobile traffic. • Performance of NAT64 and DNS64 far exceeded expectations with small impact on overall platform performance. • Firewall POC underway ON EXISTING FOOTPRINT. • Allowed for consolidation of platforms (reduced footprint/energy) and lower overall cost by combining network functions onto a single hardware platform. • Competitors won’t have ALG functionality until Dec 2012. © F5 Networks, Inc. 178 AP/J: Service Provider/Cloud Win USE CASE Platform as a Service (PaaS) Product Introduction Products 8x VIPRION 4400 chassis, 8x blades, 7x advanced routing modules, 2x BIG-IP ASM modules Services Premium Support, Consulting Value $ 516K Sales Cycle 12 months Why we won • The company is building its public cloud services infrastructure to provide PaaS to its customers. • Major win against incumbent. • F5 cloud and virtualization story and positioning story – VMware and cloud success stories such as Rackspace, GoGrid Bluelock etc. • F5 virtualization solutions – vCMP, multi-tenancy with admin partitions. • Superior performance, scalability, and manageability solution. • F5 Executive team support. © F5 Networks, Inc. 179 Emerging Asia: Service Provider Win USE CASE Diameter Scaling, PCRF Enhancement Products VIPRION 2400 (6 blades + 6 chassis) Services L 1-3, 12 months Value $ 437K Sales Cycle 3 months Why we won • Customer needed to improve its PCRF capabilities (Policy charging and rules function) to cope with massive data traffic growth. • F5 was deployed in the packet core network to provide DIAMETER traffic management with iRules. • With F5 solution customer was able to achieve the scalability and flexibility of services that the company provides to its subscribers and to cope with the constantly growing data traffic. It also improved its billing accuracy. Partner Ericsson © F5 Networks, Inc. Services Update Julian Eames Senior Vice President of Business Operations 181 2011 In Review • Revenue growth YoY 34% • Training, consulting, and installation growth 65% • Services Delivery reorganization start of year led to: • • • • Improved consistency NPI process Strong rollout of iHealth Improved customer sat results in EMEA Strong hiring and robust delivery as call volumes grow • Increased IB • Uptake v10 • Uptake v11 © F5 Networks, Inc. 182 Customer Satisfaction Survey Results © F5 Networks, Inc. 183 Q4 FY11 Regional Support Customer Sat © F5 Networks, Inc. 184 Q4 FY11 Support: Customer Loyalty 80% 70% How likely would you be to recommend F5 to colleagues based on your support experiences? 67% 60% 50% 40% 29% 30% 20% 10% 2% 2% Don't know Unlikely 0% 0% Very likely Likely Very unlikely © F5 Networks, Inc. 185 Other Kinds of Satisfaction • Data collection: Apr-May 2011 (1096 completes) Margin of error is +/-2.2% at 95% confidence (industry standard is +/-5%) • Satmetrix considers 50 and above excellent. Apple’s corporate wide score is approximately 72 Valid invites sent Completion rate Survey completes Panel customers 22,998 8.3% 1,918 700+ • SAT and NPS scores edge up 49.51% for Survey #1 (822 respondents) - NPS = Promoters 50.91% for Survey #2 (1096 respondents) (n=1918) 50.31% 62.41% Detractors 12.10% © F5 Networks, Inc. 186 AskF5 Increases Efficiency Q42009 to Q42011 44% Increase in Install Base 34% Increase in Cases 70% Increase in Page Views © F5 Networks, Inc. 187 BIG-IP iHealth Utilization © F5 Networks, Inc. 188 Millions Service Revenue © F5 Networks, Inc. 189 2011 Attach Rate Improvements by Year Product Shipped (0.7) PP © F5 Networks, Inc. 190 Millions Deferred Service Maintenance © F5 Networks, Inc. 191 Four Areas: Focus 2012 1. Service Delivery 2. Certification 3. Consulting Strategy 4. One Team © F5 Networks, Inc. 192 2012 Plans: Service Delivery • Service Delivery • Maintain quality hiring and onboarding • Replace Clarify system with Siebel • Google search AskF5 • iHealth to include End Users Diagnostics functionality • Service Provider focus • Security Market focus © F5 Networks, Inc. 193 2012 Plans: Certification Program • Certification Program • Complete revamp • Manager hired • Program Objective: Increase F5 revenue and customer satisfaction by improving the skill base of sellers, implementers, and users of F5 solutions © F5 Networks, Inc. 194 Certification Tracks Program Development Application Delivery Architect Availability Engineer LTM GTM Security Engineer ASM Optimization Engineer APM WA/ WOM iRules iApps Developer Developer BIG-IP Operator F5 Fundamentals © F5 Networks, Inc. 195 2012 Plans: Consulting Services • Charter: To develop services that leverage product sales • Reviewed sales in 2007 over $1M, tracked product sales next 3 years for those that purchased consulting and training against those did not • Those that did, purchased 22% more product and created 50% less PI support center cases • Strategy “development” team and process in place © F5 Networks, Inc. 196 Existing Non-established customers SOW/POC potential Reference products Medium/High cost of sale Partner Incentive Program Established customers Accepted products Standard deliverables Low cost of sale Primary Partner Engagement New Products Predicted Engagement Model Targeted strategic accounts New emerging markets New industry focus Strategic Partners F5 Direct Established customers New product introduction Medium cost of sale Secondary Partner Engagement New Existing Customers © F5 Networks, Inc. 197 Existing Non-established customers SOW/POC potential Reference products Medium/High cost of sale Partner Incentive Program Established customers Accepted products Standard deliverables Low cost of sale Primary Partner Engagement New Products Predicted Engagement Model Targeted strategic Accounts New emerging Markets New Industry Focus Strategic Partners F5 Direct Established customers New product introduction Medium cost of sale Secondary Partner Engagement New Existing Customers © F5 Networks, Inc. 198 One Team • Service Sales for every Product Sales Region • Service Maintenance upsell • Professional Services with every sale, from F5 or Partner • Professional Services UNITY Program © F5 Networks, Inc. Business Development Strategic Partner Update Jim Ritchings Vice President of Business Development 200 Agenda • Partnership Updates • • • • • • VMware Microsoft Oracle Dell HP IBM • Service Provider Partners © F5 Networks, Inc. 201 F5 and VMware A rapidly expanding partnership with a portfolio of solutions that create demand by addressing key customer requirements IT Infrastructure Flexibility • • • • Enabling Long Distance vMotion Cloud Bursting with vCloud Director Disaster Recovery with SRM vCenter Integration Efficiency & Productivity • Improved VM Density with BIG-IP and vSphere • Streamlined Access, Increased Performance, and Improved Server Utilization for VMware View VDI Keys to Continued Growth: • Drive View VDI Solution • Growing Channel leverage • V11 - including iApp repository • Engage and Educate VMware field teams • Continued Global Marketing and Messaging Campaigns © F5 Networks, Inc. 202 F5 Named Global Technology Innovator Partner of the Year, February 2011 © F5 Networks, Inc. 203 Case Study Large Energy Company • Industry • Oil & Gas • Challenge • • Deploying VDI to support 5,000+ employees across multiple data centers. Users distributed globally in remote locations. Secure iPad access was critical. • Solution • VMware View and BIG-IP LTM, BIG-IP GTM, BIG-IP APM • Benefit • • • POC operational within a week. Production roll-out on schedule. Global availability. iPad access for employees. Secure remote access to traveling employees and branch offices. • Results for F5 • • • Project win approximately $500K. POC for other vendor was cancelled, unused equipment was returned. Opened the door to many other application networking requirements. © F5 Networks, Inc. 204 Application Partners © F5 Networks, Inc. 205 Top Ten Applications (Q4 FY11) 1. Microsoft Exchange 2010 2. Microsoft IIS 3. Oracle Fusion Middleware 4. Microsoft SharePoint 2010 5. IBM WebSphere 6. Oracle Siebel CRM 7. SAP Portal 8. Microsoft Windows Server 9. Oracle 11i E-Business Suite 10.Oracle Database © F5 Networks, Inc. 206 F5 and Microsoft • Why we win with Microsoft: • Very strong Solution Portfolio and Go-to-Market Programs: • Unified Communications and Collaboration (UC&C): Exchange, SharePoint, and Lync • Windows: Windows Server, RDS (WTS), IIS, etc. • Keys to continued growth: • Exchange and SharePoint Solutions • Continued education and enablement: • • MSFT pre-sales experts • F5 Sales teams System Center • F5 Channel and SIs SSTP RDS /Terminal Services IIS/ASP.NET V11 solution refresh • • Dynamics SharePoint Exchange Lync Forefront Growing repository of iApps Emphasis on security in conjunction with UC&C Windows © F5 Networks, Inc. 207 F5 and Oracle Complete Solution Stack and Go-to-Market Oracle Stack F5 Solutions © F5 Networks, Inc. 208 F5 and Oracle Complete Solution Stack and Go-to-Market Oracle Stack F5 Solutions © F5 Networks, Inc. 209 F5 and Oracle Complete Solution Stack and Go-to-Market Oracle Stack F5 Solutions © F5 Networks, Inc. 210 F5 and Oracle Complete Solution Stack and Go-to-Market Oracle Stack F5 Solutions © F5 Networks, Inc. 211 Data Center Partners © F5 Networks, Inc. 212 F5 and Dell For more than 10 years, F5 and Dell have partnered very closely at HQ and in the Field to develop a mutually beneficial strategic partnership Global Channel Partner/SI • Strong Global Sales Collaboration • VMware, Oracle, and Microsoft Solutions • Strong Marketing, Sales Training, and Social Media Campaigns to drive demand Global Infrastructure Services Provider • Jointly developed Packaged Solutions with Dell Global Infrastructure Services • IPv6 • Virtualization • Training and Enablement of Dell team Keys to Continued Growth: • Microsoft and Oracle Solution Bundles • Growth of GICS Portfolio • VMware Solutions- including View VDI • Formal alignment with Dell Networking • Showcase Solutions in Dell Solution Centers © F5 Networks, Inc. 213 F5 and HP F5 partners with HP Enterprise Services and HP Technology Services to build and bring to market a growing portfolio of data center solution offerings HP Enterprise Services HP Technology Services • “Sell To” - F5 is the ADC Standard for HP Enterprise Services and HP IT • Complement HP’s Networking products to provide customers with complete network architectures • “Sell Through” - Growing Global Reseller Relationship • Jointly developed Packaged Solutions with Network Consulting Services • IPv6 • Microsoft Solutions Keys to Continued Growth: • Enterprise Services • • • • Expansion of portfolio Network refresh Competitive replacements Private cloud offering • Technology Services • • • Global Field alignment Training of NCS engineers Marketing of joint solutions © F5 Networks, Inc. 214 F5 and IBM F5 partners with IBM Global Technology Services, IBM Software Group, and the IBM Sales and Distribution organization to deliver Dynamic Data Center solutions to our customers IBM GTS • Application Performance Optimization • End-to-End Data Center Networks • Outsourcing • Cloud Offerings IBM Software • Application Optimization Solutions: • WebSphere IBM Sales & Distribution • Alliance to Win Program • Access to IBM Field • Formal Marketing Programs • Tivoli • Notes Keys to Continued Growth: • Leveraging S & D to drive field alignment around new and existing solutions • Territory-based and Account-based engagement • Training, Messaging for IBM Sales • Cloud Solutions • CSP2 • Smart Cloud Enterprise © F5 Networks, Inc. 215 F5 Dynamic Provisioning in the IBM Smart Cloud Enterprise Primary Data Center IBM SCE Hypervisor BIG-IP LTM has the ability to: Hypervisor • Power-on additional instances in the IBM SCE when local applications surpass a certain threshold • Automatically add cloud instances to its pool of resources • Bleed connections and eventually power down instances when no longer needed © F5 Networks, Inc. 216 Service Provider Alliances © F5 Networks, Inc. 217 Service Provider Alliance Partners Incremental Revenue Increase Reach Embedded Solution Partners Technology Alliances Complete Solutions Market Awareness © F5 Networks, Inc. 218 Summary Our opportunity continues to expand with our Strategic Partners • Keys to Growth for FY2012: • Enterprise • Data Center Agility Including Virtualization and Cloud • Application, Middleware, and Database Solutions • Security • Service Provider • Grow the Partner Ecosystem • Integrated Solutions with Embedded Partners and Integrators • Continued Investments with All Key Partners • Solutions • Marketing • Field Enablement and Education © F5 Networks, Inc. Business Model Overview, Financial Outlook Cooper Werner Vice President, Finance 220 F5: Fiscal Year-End Highlights Continued Market/Technology Leader in Application Delivery Networking Revenue Growth • Total revenue up 31% year-over-year • Product revenue up 29% year-over-year • Sequential growth throughout the year • Growth across all geographic regions Solid Profitability • Non-GAAP Gross margin: 82.8% in FY11, up from 81.3% in FY10 • Non-GAAP Operating Margin: 38.6% in Q4, 38.2% for FY11 Healthy Balance Sheet • Zero debt • Strong cash flow from operations: $417 million in FY11 • > $1.0 billion in cash and investments • Deferred revenue: $343.3 million, up 32.3% year-over-year © F5 Networks, Inc. 221 FY 2010 vs FY 2011 Revenue Net Income Cash Flow from Operations Headcount © F5 Networks, Inc. 222 Revenue Breakout Total Revenue Revenue by Region Japan (7%) APAC (13%) EMEA (20%) Revenue by Industry Vertical Americas (60%) Non-GAAP Gross Margins Technology (19%) Other (24%) US Federal (7%) Telco (26%) Government (excl US Federal) (5%) Financial (19%) Product Service © F5 Networks, Inc. 223 Revenue Trends: Product and Service Service $ Millions Product © F5 Networks, Inc. 224 Revenue Trends: Geography EMEA APAC Americas $ Millions Japan © F5 Networks, Inc. 225 Revenue Trends: Industry Verticals Financial Technology Telco Govt ex Federal Federal Other © F5 Networks, Inc. 226 Deal Trends ($000) Average Order Size WW BIG IP Revenue Mix $100 $90 $80 $70 $60 $50 $40 $30 $20 $10 $0 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% FY09 FY10 FY11 High End Low End FY09 FY10 FY11 New vs Repeat Business 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Repeat New FY09 FY10 FY11 © F5 Networks, Inc. 227 Business Model Trends Headcount Gross Margin (Non-GAAP) Operating Margin (Non-GAAP) EPS (Non-GAAP) © F5 Networks, Inc. 228 Balance Sheet Trends Deferred Revenue DSO Cash Flow from Operations Cash & Investments/Share Repurchase © F5 Networks, Inc. 229 Headcount FINANCE/OPS 270 (11%) PROFESSIONAL SERVICES 551 (22%) MANUFACTURING 46 (2%) SALES (QUOTA) 291 (12%) PRODUCT DEVELOPMENT 610 (25%) SALES (SUPPORT) 547 (22%) MARKETING 173 (7%) © F5 Networks, Inc. 230 4Q 2011 Results / 1Q 2012 Targets Q4 Actual Q1 Guidance Revenue $314.6 $315–320 Gross Margin (GAAP) 82.2% 82% +/- 50bp Operating Expenses (GAAP) $159.4 $161–165 EPS (GAAP) EPS (non-GAAP) $0.84 $1.06 $0.79–0.81 $0.99–1.01 47 days Mid 40s Inventory $17.1 $16-18 Cash Flow from Operations $121.5 > $130 DSO Dollar amounts in millions except EPS © F5 Networks, Inc. 231 FY12 Planning Assumptions • 20%+ revenue growth, YoY • Q1 seasonality; product revenue growth acceleration Q2 • Assumes stable macro environment • Gross margins steady through the year at Q1 levels • Non-GAAP operating margin at or around 38% for the year • Could be seasonally lower Q1 • Stock-based compensation expense at Q1 levels until next annual grant in August • CapEx approximately $6-12 million per quarter • Annual Tax Rates • GAAP: 35% • Non GAAP: 33.5% © F5 Networks, Inc. Wrap-Up John McAdam President and Chief Executive Officer © 2011 F5 Networks, Inc. All rights reserved. F5, F5 Networks, the F5 logo, BIG-IP, ARX, FirePass, iControl, iRules, TMOS, and VIPRION are registered trademarks of F5 Networks, Inc. in the U.S. and in certain other countries
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